Sales Service Job Description
Sales Service Duties & Responsibilities
To write an effective sales service job description, begin by listing detailed duties, responsibilities and expectations. We have included sales service job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Service
List any licenses or certifications required by the position: AED, CPR, ITIL3, NAFTA, AIA, PMP, ICB, PFP, PSP, CPP
Education for Sales Service
Typically a job would require a certain level of education.
Employers hiring for the sales service job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Engineering, Technical, Electrical Engineering, Marketing, Education, Mechanical Engineering, Communication, Biology, Life Sciences
Skills for Sales Service
Desired skills for sales service include:
Desired experience for sales service includes:
Sales Service Examples
Sales Service Job Description
- Reports monthly on pipeline management, estimate efficiency, quoted bookings, and shipped equipment
- Enters weekly field user added equipment information into to CRM, WennSoft & Click
- Researches zero bill and cost back calls each month to prevent unnecessary negative commission hits to AMs and company
- Adds, maintains and adjusts proper commission assignments as needed in SCM to ensure proper payout for Direct and Indirect AMs
- Verifies the accuracy of CSAT contact information in CRM according to the Customer Satisfaction Team’s timeline to ensure effective customer survey responses
- Enters all labor warranty service agreements in CRM, Estimator, Click, & WennSoft and bill costs through LIAM each month
- Requests certificates of liability insurance for service customers through the Exigis tool to provide proof of insurance coverage to our service customers
- Works with the Contract Management Team when customer’s terms & conditions are in conflict with Trane’s to make sure that risks and liability are properly assessed before entering into the contract
- Assists with the research and collection of unpaid service invoices by working with AMs, service fulfillment, district finance leader, collection analyst and customers to improve company cash flow
- Acts as a backup for estimators and service PAs across GNP when they are out sick or on vacation
- Strong computer skills mandatory
- Bachelor’s degree in Engineering (Chemical, Mechanical, Industrial), or Life Sciences (Biology, Chemistry)
- Basic splicing or telephone construction experience
- Certified Wireless Technology Specialist (CWTS)
- Initiative and problem solving attitude
- Fluent in Lithuanian, good in English, Russian is an advantage
Sales Service Job Description
- Monitor incoming faxes and team service requirements
- Prepare, organize, and maintain client files, scanning and printing of documents
- Assist with client meeting preparation and follow up
- Prepare expense reports and other important confidential documents
- Ad hoc administrative tasks and special projects as assigned
- Minimum of 2 to 3 years of administrative assistant experience
- Ability to effectively deal with competing tasks from multiple stakeholders and prioritize those tasks while maintaining the efficiency and accuracy required to complete each task
- Strong oral and written communication skills complemented by strong interpersonal skills
- Proactive and customer-oriented attitude
- Coordinate all Sales process in Russia SBU
- Must possess a Bachelor's degree in any field
- Flexibility and sensitivity in cooperation with internal and external customers
- Minimum three (3) years of electrical industry experience
- Must possess good interpersonal skills and work well in a team setting independently as required
- Inherent sense of urgency about making sales
- Master at multi-tasking
Sales Service Job Description
- Proactive, fast learning and result oriented
- Create, plan and implement sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy
- Identify opportunities at existing and potential new customers within defined geographical area
- Work tightly with the Service sales team, engineering team and front end sales teams
- Improve service contract penetration rate, service conversion rate and renewal rate
- Cooperate with ASP, service channel and other service dealer to maintain region service market
- Effectively implement marketing & sales strategies and activities to fulfill business objectives in terms of sales revenue, growth rate and improvement of contract and overall service margins
- Cooperate with commercial sales team to enhance KA & VIP customer relationship
- Work directly with Vice President of Sales to manage and close sales opportunities
- In partnership with product management and product development
- Willing to learn UPS products/knowledge and capable to present services portfolio
- Bachelor or higher degree in Engineering education background, HVAC or ME or EE preferred
- Proficient MS-Office (At least proficient Excel, word, PowerPoint operation)
- Good communication skills and presentation skills, skill to interface with customers at all management levels
- A solid understanding of the medical imaging and services markets
- 2-5 years’ experience in the Fragrance Industry preferred
Sales Service Job Description
- Create, develop, manage, and close sales opportunities directly or through channel partners
- Communicate proactively and follow up as needed with internal partners on all customer related issues
- Handle all customer requests in a timely, professional manner to ensure first time call resolution
- Handle inbound collection related calls
- Align with SSO Greater China strategy and setup SSO China service sales strategy as we as setting proper annual target for each sales member
- Meet the SSO sales forecast
- Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire
- Effects repairs and restores service outages
- Interfaces with customer to further analyze installation and repair issues
- Full knowledge of adidas Golfs infrastructure as it relates to shipping and order processing
- You are fluent in English and in Spanish
- Willingness to travel and flexibility regarding irregular working hours complete your profile
- Technical, Associates or College degree preferred
- Knowledge of CSS required
- Must exhibit and model safety excellence
- Must be available as needed outside of normal work schedule during severe weather and/or storm restoration which may include evenings, nights, and/or weekends
Sales Service Job Description
- Provide sales administration support to the Service Sales Manager for day-to-day operations
- To assist the Service Sales Manager in preparing and following up on contract renewal made for clients, negotiating terms (if necessary) with the client
- Responding to sales/contract queries via phone, email and in writing if require
- Carry out administrative tasks such as data input, invoicing, processing information, completing paperwork and filing documents
- PR processing when require
- Processing of customer, inter-company and demonstration orders
- Greet and welcome customers to our facility
- Escort customers to the Service Lounge as needed
- Move cars through the Service Drive as customers arrive
- Build relationships with service customers to assist in finding a new vehicle
- Success Coaching and Developing Sales and Technical Resources in a Matrix Organization
- Results Oriented with High Sense of Urgency, Organization and Attention to Detail
- Diploma/ Degree with at least 3 years direct sales experience
- Experience in fire/ safety or HVAC industry will be an advantage
- Diploma/ Degree with about 1-3 years direct sales experience
- 2+ years administration or coordination experience in a fast paced environment