Service Sales Job Description

Service Sales Job Description

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Service sales provides input and help to maintain standard operating procedures, best practices and customer service guidelines relating to client services desktop support.

Service Sales Duties & Responsibilities

To write an effective service sales job description, begin by listing detailed duties, responsibilities and expectations. We have included service sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Requests new customer setups from Shared Financial Services Team for all business streams and ensures that they are linked properly and are accessible in CRM for booking service, equipment and contracting projects
Research target accounts & create strategy to break new business and increase share Manage and implement marketing executions across the suite
Assist Account Executives in negotiations
Collaborate with management through weekly leadership meetings to communicate a fresh view point on new business initiatives, opportunities, and ideas
A positive and energetic atmosphere
Developing a strong work ethic
Building leadership skills
Generating new ticket package sales through phone prospecting, outside appointments and building tours
Prospecting new ticket package sales opportunities through cold calls, referrals and networking events
Staffing ticket sales booths at outside functions including luncheons, business shows, conventions

Service Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Service Sales

List any licenses or certifications required by the position: AED, CPR, ITIL3, NAFTA, AIA, PMP, ICB, PFP, PSP, CPP

Education for Service Sales

Typically a job would require a certain level of education.

Employers hiring for the service sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Engineering, Technical, Electrical Engineering, Marketing, Education, Mechanical Engineering, Communication, Biology, Life Sciences

Skills for Service Sales

Desired skills for service sales include:

Procedures
Services
Policies
Regulatory guidelines
Ability to quickly learn banking and lending products
Effective marketing and sales practices
Sprinkler systems
Massage and esthetic services and modalities
Practices
Allis Chalmers legacy switchgear and switchboards

Desired experience for service sales includes:

Must be able to travel as much as 50%
Related degree or equivalent experience with minimum of 5-10 years combined Sales/Management, industry and technology experience
Able to work under pressure around the clock
Very clear on financial management at project level
Project management skills on software application development projects preferred
C-level customer coverage experience preferred

Service Sales Examples

1

Service Sales Job Description

Job Description Example
Our growing company is looking to fill the role of service sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service sales
  • Accurately manage Weekly, Monthly, and Quarterly Sales Forecasts in SFDC
  • Work together with internal department during the whole sales process, to act as the focal point for customer in terms of product configuration, tendering, contract negotiation, deal closing and delivery and collection
  • Supervises salaried Call Center Team Managers, and possibly supervises clerical associates
  • Answers and responds to internal and external customer calls by determining needs, answering questions, or transferring to appropriate personnel if needed to ensure ever increasing customer satisfaction
  • Prepares complete and accurate job transition packets for closed-won service jobs to ensure consistency and maintain strict compliance to company standards
  • Uses the DFS process to transition service jobs from service acquisition to service fulfillment on all quoted jobs over $5K or any service jobs with FOE configured components
  • Responsible for handling timely service agreement renewals for all service agreement sites for central zone to properly execute on our commitments to our customer
  • Responsible for the data entry and tracking of all central zone tech leads and tech quotes to grow our share and do what’s right for our customers
  • Responsible to fill out payroll adjustment forms and submit to HR-Payroll to ensure accurate payout of tech leads and tech quotes each month
  • Ensures required data is available (sites, contacts, & assets) in the service applications by verifying and integrating the correct data from CRM to WennSoft & Click so startup service calls can be created and assets can be linked to the calls
Qualifications for service sales
  • Competitive nature and a contagious, positive attitude
  • A keen interest in financial sales & service products
  • Ability to work well with guests
  • Must have an enthusiastic attitude
  • Available on weekends and most game dates (24 games)
  • Effective analytical capabilities
2

Service Sales Job Description

Job Description Example
Our growing company is looking to fill the role of service sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for service sales
  • Promote products and services that are beneficial to our customers
  • Focus on service contract renewals, upgrades and conversions, PM, IQ/OQ and IPV products
  • Consult with customers to determine their wants, interests, and needs
  • Manage multiple inbound/outbound client support channels
  • Interact and refer leads to/with internal wholesalers and sales directors in order to promote sales, retain assets and to support financial advisors
  • Sending of Service Contract Expiration Notice to endusers
  • Work with, coordinate, and follow up on work flow with other company departments
  • Coordinate, schedule and plan meetings, travel arrangement and other logistical details for the team
  • Prepare client related documents, reports, and formatting presentations as required
  • Maintain various databases, records, and monthly reports, including ensuring the accuracy of the reports, and directing their distribution
Qualifications for service sales
  • At least 2 years related experience in selling big electronic/mechanical equipment to commercial customers
  • Have good knowledge about market analysis, planning, development
  • Strategic, creative thinking, good at execution
  • Passionate, hardworking, ambitious, strongly self-motivated
  • Mature, persistent, not easy to give up under pressure
  • Candidates with Medical Equipment are highly preferred
3

Service Sales Job Description

Job Description Example
Our growing company is hiring for a service sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for service sales
  • Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services
  • Coordinate Sales Administrators
  • Support of local Sales team
  • Preparing all documentation for Sales process ( contracts , invoicing )
  • Coordination with sales team about all questions from clients
  • Assistance and follow-up of customer complaints
  • Rebates calculations and documentation
  • Sales reports preparation upon requests
  • Support of local business development activities
  • Have a minimum 5 years of experience with technical sales in oil and gas industry
Qualifications for service sales
  • Familiarity with Digital research tools -- AdRelevance, MOAT Pro, DART, ComScore
  • Travel required within U.S based on geographic agency/client allocation
  • Have all the key tenants of a successful Sales individual with the ability to build/grow pipeline, qualify leads/deals, work via a standard selling process/lifecycle
  • Position will require occasional overnight/week long travel
  • Bachelor’s degree in Electrical Engineering with experience in Sales domain
  • Experience in sales and sales coaching
4

Service Sales Job Description

Job Description Example
Our innovative and growing company is hiring for a service sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service sales
  • Establishing, submitting and reviewing contract sales, T&M services, parts sales proposals, quotations as to ensure that are presented professionally and fulfill with customer's needs
  • Provide assistance to both internal and external customers on any services sales related issues
  • Coordinate with Manila Shared Services after on new and renewal contract and warranty contract uploading to portal & reconcile the discrepancy among them
  • Interface with all levels of management to negotiate and exchange information
  • Provide timely follow up, closure, and tracking along with quotations/pricing to the customer
  • Attend and present at external customer meetings and internal meetings with other company functions necessary to perform business duties
  • Negotiate contracts, close business, and collaborate with support team to map revenue strategy enabling long term success for the customer organization
  • Assimilate and share competitor intelligence keeping our product and marketing teams informed of market activity
  • Deliver accurate forecasting, pipeline management, and campaign nurturing within the business sales team
  • Expertly manage complex buying cycles by developing strategic relationships aligning both internal and external resources
Qualifications for service sales
  • Employees are required to climb ladders and work at heights
  • Additional equipment certification/licensing/experience is a plus (i.e., Nortel, DMS, Adtran, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics)
  • Demonstrated experience in assisting internal and external customers with questions, concerns, complaints
  • 5 years of relationship management experience and/or sales enablement experience
  • 1 years operational experience and/or CRM system administration
  • Bachelor degree in Business Administration or comparable college and/or business experience
5

Service Sales Job Description

Job Description Example
Our company is growing rapidly and is looking for a service sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service sales
  • Updating of working lish with potential sales opportunities and follow-up actions
  • Plan and develop a strategy for selling service, parts, upgrades and modernizations for assigned fleet
  • Develop winning proposals which meet company and customer requirements
  • Work directly with customer to identify outage and/or maintenance plans
  • Frequent overnight travel (at least 50%) by land, train or air
  • Supporting the Turbine Sales team to secure new turbine sales with the associated service contract
  • Identify opportunities with customers and drive to closure
  • Capture renewal service contracts with post warranty existing customers
  • Manage all aspects of the service sales process to contract closure including
  • Pull together and define the offering and strategy with the internal stakeholders
Qualifications for service sales
  • 7+ years Senior Sales Management Experience
  • Track Record Managing Significant Revenue and Overachieving Targets
  • Ability to Ensure Broad, Consistent Customer Communication and Consensus
  • Proven Conflict and Crisis Management Skills to Achieve Positive Outcomes
  • Extensive Experience with Complex Deal Negotiations, Deal Analysis and Business Constructs
  • CxO Level Presence and Relationship Development with Customer, Industry and Internal Executives

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