Service Sales Job Description
Service Sales Duties & Responsibilities
To write an effective service sales job description, begin by listing detailed duties, responsibilities and expectations. We have included service sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Service Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Service Sales
List any licenses or certifications required by the position: AED, CPR, ITIL3, NAFTA, AIA, PMP, ICB, PFP, PSP, CPP
Education for Service Sales
Typically a job would require a certain level of education.
Employers hiring for the service sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Engineering, Technical, Electrical Engineering, Marketing, Education, Mechanical Engineering, Communication, Biology, Life Sciences
Skills for Service Sales
Desired skills for service sales include:
Desired experience for service sales includes:
Service Sales Examples
Service Sales Job Description
- Accurately manage Weekly, Monthly, and Quarterly Sales Forecasts in SFDC
- Work together with internal department during the whole sales process, to act as the focal point for customer in terms of product configuration, tendering, contract negotiation, deal closing and delivery and collection
- Supervises salaried Call Center Team Managers, and possibly supervises clerical associates
- Answers and responds to internal and external customer calls by determining needs, answering questions, or transferring to appropriate personnel if needed to ensure ever increasing customer satisfaction
- Prepares complete and accurate job transition packets for closed-won service jobs to ensure consistency and maintain strict compliance to company standards
- Uses the DFS process to transition service jobs from service acquisition to service fulfillment on all quoted jobs over $5K or any service jobs with FOE configured components
- Responsible for handling timely service agreement renewals for all service agreement sites for central zone to properly execute on our commitments to our customer
- Responsible for the data entry and tracking of all central zone tech leads and tech quotes to grow our share and do what’s right for our customers
- Responsible to fill out payroll adjustment forms and submit to HR-Payroll to ensure accurate payout of tech leads and tech quotes each month
- Ensures required data is available (sites, contacts, & assets) in the service applications by verifying and integrating the correct data from CRM to WennSoft & Click so startup service calls can be created and assets can be linked to the calls
- Competitive nature and a contagious, positive attitude
- A keen interest in financial sales & service products
- Ability to work well with guests
- Must have an enthusiastic attitude
- Available on weekends and most game dates (24 games)
- Effective analytical capabilities
Service Sales Job Description
- Promote products and services that are beneficial to our customers
- Focus on service contract renewals, upgrades and conversions, PM, IQ/OQ and IPV products
- Consult with customers to determine their wants, interests, and needs
- Manage multiple inbound/outbound client support channels
- Interact and refer leads to/with internal wholesalers and sales directors in order to promote sales, retain assets and to support financial advisors
- Sending of Service Contract Expiration Notice to endusers
- Work with, coordinate, and follow up on work flow with other company departments
- Coordinate, schedule and plan meetings, travel arrangement and other logistical details for the team
- Prepare client related documents, reports, and formatting presentations as required
- Maintain various databases, records, and monthly reports, including ensuring the accuracy of the reports, and directing their distribution
- At least 2 years related experience in selling big electronic/mechanical equipment to commercial customers
- Have good knowledge about market analysis, planning, development
- Strategic, creative thinking, good at execution
- Passionate, hardworking, ambitious, strongly self-motivated
- Mature, persistent, not easy to give up under pressure
- Candidates with Medical Equipment are highly preferred
Service Sales Job Description
- Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services
- Coordinate Sales Administrators
- Support of local Sales team
- Preparing all documentation for Sales process ( contracts , invoicing )
- Coordination with sales team about all questions from clients
- Assistance and follow-up of customer complaints
- Rebates calculations and documentation
- Sales reports preparation upon requests
- Support of local business development activities
- Have a minimum 5 years of experience with technical sales in oil and gas industry
- Familiarity with Digital research tools -- AdRelevance, MOAT Pro, DART, ComScore
- Travel required within U.S based on geographic agency/client allocation
- Have all the key tenants of a successful Sales individual with the ability to build/grow pipeline, qualify leads/deals, work via a standard selling process/lifecycle
- Position will require occasional overnight/week long travel
- Bachelor’s degree in Electrical Engineering with experience in Sales domain
- Experience in sales and sales coaching
Service Sales Job Description
- Establishing, submitting and reviewing contract sales, T&M services, parts sales proposals, quotations as to ensure that are presented professionally and fulfill with customer's needs
- Provide assistance to both internal and external customers on any services sales related issues
- Coordinate with Manila Shared Services after on new and renewal contract and warranty contract uploading to portal & reconcile the discrepancy among them
- Interface with all levels of management to negotiate and exchange information
- Provide timely follow up, closure, and tracking along with quotations/pricing to the customer
- Attend and present at external customer meetings and internal meetings with other company functions necessary to perform business duties
- Negotiate contracts, close business, and collaborate with support team to map revenue strategy enabling long term success for the customer organization
- Assimilate and share competitor intelligence keeping our product and marketing teams informed of market activity
- Deliver accurate forecasting, pipeline management, and campaign nurturing within the business sales team
- Expertly manage complex buying cycles by developing strategic relationships aligning both internal and external resources
- Employees are required to climb ladders and work at heights
- Additional equipment certification/licensing/experience is a plus (i.e., Nortel, DMS, Adtran, AFC/Tellabs, Calix, Go Digital, Acetelis, Pair Gain, Multiplexers, Seiscor/Pulsecom S24DU/COT, Fiber, Optics)
- Demonstrated experience in assisting internal and external customers with questions, concerns, complaints
- 5 years of relationship management experience and/or sales enablement experience
- 1 years operational experience and/or CRM system administration
- Bachelor degree in Business Administration or comparable college and/or business experience
Service Sales Job Description
- Updating of working lish with potential sales opportunities and follow-up actions
- Plan and develop a strategy for selling service, parts, upgrades and modernizations for assigned fleet
- Develop winning proposals which meet company and customer requirements
- Work directly with customer to identify outage and/or maintenance plans
- Frequent overnight travel (at least 50%) by land, train or air
- Supporting the Turbine Sales team to secure new turbine sales with the associated service contract
- Identify opportunities with customers and drive to closure
- Capture renewal service contracts with post warranty existing customers
- Manage all aspects of the service sales process to contract closure including
- Pull together and define the offering and strategy with the internal stakeholders
- 7+ years Senior Sales Management Experience
- Track Record Managing Significant Revenue and Overachieving Targets
- Ability to Ensure Broad, Consistent Customer Communication and Consensus
- Proven Conflict and Crisis Management Skills to Achieve Positive Outcomes
- Extensive Experience with Complex Deal Negotiations, Deal Analysis and Business Constructs
- CxO Level Presence and Relationship Development with Customer, Industry and Internal Executives