Senior Field Service Technician Job Description
Senior field service technician
provides service and maintenance on electronic, electromechanical, hydraulic, pneumatic, PLC, computer, network based systems and subsystems manufactured by Cantel or other.
Senior Field Service Technician Duties & Responsibilities
To write an effective senior field service technician job description, begin by listing detailed duties, responsibilities and expectations. We have included senior field service technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Must be capable of performing routine system maintenance and computer system administrative functions and must knowledge of, and is capable of using, operating systems and database management systems
Ensure all incidents are posted in the Incident Reporting Module within the SIF
Minumum 4 years active duty
Must be comfortable interacting with all military ranks from the newest soldier to the experienced leader
Distribute new Army LIS/equipment to SASMO customers
Maintain all service equipment including all test equipment, tools issued to meet specifications including EBE, ISO requirements, in good working condition and maintain sufficient inventory to respond to standard calls
Develop and maintain strong working relationships with customers, authorized service shops, other service organizations, and product business units to assure customer satisfaction
Troubleshoot and repair equipment, applying own knowledge and experience to resolve problems
Researches repair history
Troubleshoots problem to board component level
Senior Field Service Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Field Service Technician
List any licenses or certifications required by the position: IAT, CE, SERE, II, ITIL, EMC, MCP, NICET, EAS, NETA
Education for Senior Field Service Technician
Typically a job would require a certain level of education.
Employers hiring for the senior field service technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Associates, Technical, Military, Engineering, Electronics, Computer Science, Education, Technology, Supervision, Electrical Engineering
Skills for Senior Field Service Technician
Desired skills for senior field service technician include:
Corporate and Service Department procedures and policies
Mechanical and electrical field
Hydraulic and pneumatic technology
PLC programming
How to read schematics and drawings
Microsoft Windows Operating Systems and PC literacy and understanding of basic network concepts
Database management systems
Microsoft Office Suite
Network/system management
PC hardware and software systems
Desired experience for senior field service technician includes:
High school diploma or GED from an accredited institution and/or military experience
Minimum 5 years of experience evaluating, servicing and testing electrical distribution or control systems
Associate’s degree (AA), Electronic Technician Certificate or completion of equivalent technical courses, plus two to three years related experience
These are only minimum qualifications for this position at this grade level
Technical degree from an accredited institution AND/OR military experience required
Candidate must live within 25 miles of Alexandria, VA
Senior Field Service Technician Examples
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Senior Field Service Technician Job Description
Job Description Example
Our innovative and growing company is hiring for a senior field service technician. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior field service technician
- Establishes and maintains face-to-face customer relations
- Supports Printing Systems equipment
- Modifications as necessary
- Equipment in need of repair or calibration to the office in a timely manner
- Installations and service contract facilities
- Troubleshoots and repairs industry related products without assistance
- Performs calibrations, preventative maintenance and certification on equipment
- Actively updates and ensures data integrity of the service database
- Ensures productivity and other assigned KPIs are met
- Follows and adheres to all service requirements and procedures
Qualifications for senior field service technician
- Medical device or Electromechanical device repair experience, a plus
- Works within defined process procedures or methodologies with minimal degree of supervision
- High school diploma or GED from an accredited institution and/or military experience required
- Technical/Associates degree from an accredited institution AND/OR military experience required
- A minimum of an Associates degree or equivalent training in Military/Trade School/Industry or equivalent experience or completion of an Electronics school or equivalent electronics training with one to five years of related experience
- Possess an understanding of computer platforms, general application software, and networking environments
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Senior Field Service Technician Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of senior field service technician. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior field service technician
- Uses Lap Top PC daily to complete required paperwork
- Performs service on special products as designated by Service Team Manager
- Ensures compliance with all company policies and procedures facilitates Environmental Health & Safety program
- Leads technical support program for assigned customer base
- Executes the technical support and test and inspect program as scheduled
- Performs preventive maintenance and diagnostics on firm alarm systems and components as outlined in the technical support program
- Provides technical support and executes the software programming and implementation of fire alarm moves, adds, and changes (MAC) projects
- Acts as lead for multi-technician market or works unsupervised in a single - technician market
- Understands and manages against customer SLA’s for all service calls including response time and service delivery requirements
- Participates in after-hours / standby coverage rotation as assigned
Qualifications for senior field service technician
- Candidate must live in specified city
- You must be able to effectively manage your own time, inventory and ensure that work is completed efficiently, including scheduling work to accommodate customer's needs and end user SLAs
- You must possess a valid driver's license and be able to lift 50 pounds
- You must possess a valid driver's license and the ability to lift 50 pounds
- The ability to work in a 24/7 environment, perform shift work, and do on-call rotations as needed
- Minimum Technical/Trade Certificate, Associates degree, or equivalent in experience
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Senior Field Service Technician Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior field service technician. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior field service technician
- Meets internal standards and applicable government or industry regulations for productivity, quality, and safety / compliance
- Demonstrates familiarity and practices the concept of 6S for the Field and other continuous improvement tools
- Demonstrates work behaviors that are a role model for others (attendance, team work, safety, etc)
- Demonstrates consistent, compliant use of internal systems
- Develops an understanding of the cost components of the operation
- Assists with complex site surveys, depot repair quality analysis, proof of concepts, installations, statements of work design, method of procedure design and issued escalated through internal critical account or service escalation teams
- Learns and demonstrates the ability to create work instructions, check sheets, or other process documentation
- May attend meetings or have interactions with the tech support, quality, engineering, or other groups to explain typical product failure modes
- Demonstrates basic calibration and maintenance tasks of the tools/equipment used in the operation
- Demonstrates expertise in repair tasks that require advanced skills
Qualifications for senior field service technician
- Available to work a flexible schedule when needed for 24 hour, 7 days per week service
- 5 Years of experience as a Field Service Technician or performing Field Service Technician related activities within the last 10 years
- Military experience is desirable
- 3-5+ years of related work experience, Associates Degree Preferred
- Minimum of 3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
- Electrical Engineering or Technology degree
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Senior Field Service Technician Job Description
Job Description Example
Our growing company is hiring for a senior field service technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior field service technician
- Demonstrates the ability to develop accurate and detailed work method documentation
- Maintains segments of the Onsite knowledge base internet system
- May act as an escalation point for Field Service Technician 1 and 2
- May assist in training and evaluation for Field Service Technician 1 and 2
- Perform field service on custom agricultural field equipment or custom automated lab equipment
- Work with the equipment operators to diagnose issues over the phone
- Diagnose equipment issues in the field using standard electrical test equipment
- Manage on-site testing, training, and repair work
- Understanding of TCP/IP fundamentals is required providing technical support for LAN/VLAN communication issues
- Assist with the configuration and installation of new network equipment such as routers and switches
Qualifications for senior field service technician
- Operations and contingencies
- Assists the
- Individual must
- One-on-one or in large/small group classroom environment
- CA State Low Voltage Fire Alarm License required
- Qualification in a Mechanical discipline
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Senior Field Service Technician Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of senior field service technician. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior field service technician
- Complete necessary maintenance and repairs (replacements) on aircraft, its subsystems, and components
- Maintenance and troubleshooting of hydraulic/electric motors, actuators, and power distribution systems
- Fabricates parts/wire harnesses and installs per engineering instructions
- Troubleshoot, isolate, and repair malfunctions in aircraft wiring including but not limited to MIL-STD 1553, Cat5E, Coax, and Twinax
- Provide on-site Service which includes, but is not limited to, troubleshooting and repairs of mechanical and electrical equipment, provide installation supervision of new Niagara equipment and customer safety procedures in line with OSHA requirements
- Performs trial test runs when work is completed to insure performance rates and quality meet established specifications
- Performs preventive maintenance service calls on customer equipment
- Develops a list of prospective customers to use as sales leads based installed base information along with market and industry intelligence
- Proactively visits customers (when not on service calls or installations jobs) to develop new customer relationships maintaining current customers to solicit orders while working conjunction with Niagara Representative Companies and the AL Service Sales Team
- Order Management responsibilities will include, quoting, follow-up, order entry
Qualifications for senior field service technician
- The ability to safely lift up to 50 pounds repeatedly throughout the shift
- The ability to meet Federal DOT driver requirements within 30 days upon hire
- Specialty or greater electrical license
- Agribusiness background
- A degree in electronics, electricity, mechanics or hydraulics
- Assocate's degree from an accredited institution or military experience