Senior Travel Consultant Job Description
Senior Travel Consultant Duties & Responsibilities
To write an effective senior travel consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included senior travel consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Travel Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Travel Consultant
List any licenses or certifications required by the position: IATA, CPA, CIA, BLS, PMP, PMI
Education for Senior Travel Consultant
Typically a job would require a certain level of education.
Employers hiring for the senior travel consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Tourism, Business, Education, Computer Science, Technical, Engineering, Communication, Design, Computer, Marketing
Skills for Senior Travel Consultant
Desired skills for senior travel consultant include:
Desired experience for senior travel consultant includes:
Senior Travel Consultant Examples
Senior Travel Consultant Job Description
- Explain the business, organization, leadership and individual contributor factors that influence organizational solutions to deliver value to the client
- Approach change management as both an art and a science, leveraging proven change methodologies strong understanding of individual and organizational psychological factors that influence and drive behavior change
- Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement workstreams
- Determine the resource plan and timeline in alignment with overall implementation release schedule, scope, and budget requirements
- Manage and lead resources assigned to project
- Drive Cloudenablement, strategy, and sales to deliver on cloud targets
- Ability to mentor junior sales members on current technologies and industries
- Presenting technology training to junior Sales Consultants and sales people
- Helping sales teams develop and execute sales campaigns and Go-To-Market programs
- Maintains client profiles, including information on family members where applicable, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included
- Experience in guiding and designing Workday FDM
- Prior Financials implementation (3+ cycles) experience (PSFT, ORCL, SAP etc…)
- Strong working knowledge of computer technology
- Requires Master's degree in Computer Science, Software Engineering, Management Information Systems, or a related field plus two years of experience with Salesforce development
- Current Salesforce certifications (Administrator/Advanced Administrator, Platform Developer 1 or 2, App Builder, Sales/Service Cloud)
- 7 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, job/role design, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement
Senior Travel Consultant Job Description
- Updates and/or build passenger company profiles
- Makes travel arrangement to client related on air/hotel/car/rail/visa
- Successfully plan, manage and deliver projects within the defined budget, timelines, resource allocations and scope
- Work in shift duties or stand by duties due to operational requirements
- Responsible for accurately and efficiently handling emergency requests via multiple channels
- Act as emergency point of contact for multi- customers and provides active travel consultation and solution towards the business customers
- Works independently and serving multi-customers and demanding customers
- Working early mornings, late evenings, weekends and Bank Holidays
- Working virtually from the Manchester/Hull office on a multitude of accounts
- Understanding and following the procedures for starting and finishing cover
- Understanding of the different training and user adoption approaches needed for successfully deploying cloud (SaaS) applications
- Direct experience with Sales/CRM, HR processes or Google, Salesforce.com or Workday technology implementations
- Proficiency in program design, curriculum design, content and course development, and multiple forms of media development and deployment
- Experience conducting business interviews and leading client workshops
- Strong proficiency with presentation tools and applications (Captivate is preferred)
- Ability and confidence to work closely with, and advise, senior executives at a given customer
Senior Travel Consultant Job Description
- Accurately handling all business travel reservations and meeting deadlines
- Monitoring, sorting and working global distribution systems (GDS) queues daily to maintain quality control
- Remaining informed of all airline rules and regulations and current affairs
- Following procedures relating to back-office requirements and deadlines are adhered to at all times
- Developing and maintaining excellent rapport with client contacts and bookers
- Working as part of a team, being able to take direction and to communicate effectively with others
- Maintaining client and company confidentiality at all times
- Attending any necessary training to ensure professional and personal development in the role
- Provide customers with required industry information, such as visa information, travel alert
- May include additional responsibilities, , customer service issue follow up and resolution, visa and/or passport processing, voids, refunds, exchanges, and split ticketing
- Exceptional client relationship management skills
- Ability to work from home and travel up to 60% annually
- Must know Microsoft Project and Microsoft Office suite of tools
- Dedicated work space must be within own residence and that follows the ergonomic and safety guidelines for performing duties
- Employee is responsible for supplying their own furniture
- Employee must complete The Home Office Safety and Ergonomics Assessment
Senior Travel Consultant Job Description
- Minimise errors and mistakes through attention to detail
- Educate clients on industry changes, issues and current events affecting the travel environment
- Prepare and conduct client presentations that provide analysis and consultancy
- Performs or directs personnel recruiting, hiring, training, and separation
- Provides coaching and feedback for development
- Motivates, coaches, and develops employees
- Manages the performance of direct reports
- Accurately and efficiently handling incoming requests via multiple channels
- Have a strong understanding of the Apple travel policy and can appropriately guide and consistently provide consultation to the customer
- Handling amendments, cancellations, schedule changes and disrupts
- Employee must complete and meet the requirements of the Virtual Worker Policy and Schedule B “Additional Terms and Conditions for Home Based Workers
- Subject Matter Expert with Server virtualization technologies, VMware, Citrix/Xen, Microsoft, or Sun
- Excellent solutioning skills that enable the candidate to refine the customer use cases, functional specification, and technical architecture required
- MBA qualification desirable
- Ability to analyse problems and create business cases using a variety of tools
- 8-10 years of relevant experience in the area of monitoring and evaluation
Senior Travel Consultant Job Description
- Motivating and supporting the Global advisor team
- Supporting the Section Manager and Supervisor to drive operational service, quality and efficiencies
- Provide ad hoc coaching of advisors where needed
- Booking all travel requirements for a wide variety of Apple travellers based across the globe
- Booking all travel requirements for a wide variety of business travellers including VIP Travellers
- Being aware of their travel budgets and offering the best deals and routing possible
- Servicing VIP clients
- Participate in discovery, design, prototype and testing support in the deployment of Workday Financials
- Consult clients to improve efficiency and reduce costs of operations, ranging from finance transformation strategy to process design to shared and self-service applications and enabling technologies
- Some on call provision is required as part of this role
- Experience assessing business objectives and defining change strategy to meet objectives developing appropriate work plans and leading the project according to the plan
- Demonstrate ability to work across all areas in an organization and manage various functions and resources
- Excellent communication skills and strong leadership and presentation skills
- Employee must complete and meet the requirements of the Virtual Worker Checklist
- Experience working with UN Agencies and active involvement in a humanitarian crisis response preferred
- Advanced university degree in social sciences, statistics, planning development, or in related field