Travel Administrator Job Description
Travel Administrator Duties & Responsibilities
To write an effective travel administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included travel administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Travel Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Travel Administrator
List any licenses or certifications required by the position: II, IAT, CE, CCNA, ITIL, MCSE, DTA, DD577, CMP
Education for Travel Administrator
Typically a job would require a certain level of education.
Employers hiring for the travel administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Accounting, Business, Diesel, Automotive, Education, Finance, Business/Administration, Associates, Computer Science, Management
Skills for Travel Administrator
Desired skills for travel administrator include:
Desired experience for travel administrator includes:
Travel Administrator Examples
Travel Administrator Job Description
- Facilitate credit card application process including inputting new and replacement card applications
- Oversee music updates to stores and follow up with vendor in case of delays or technical errors
- This incumbent will also coordinate and handle a large volume of travelers for programmatic events that require participants to travel internationally
- Using FTMS, generate requested reports
- Post invoices into accounting
- Communicate with vendors to resolve account discrepancies and respond to vendor inquiries
- Develop and execute programs designed to attract and service tour and bus groups, including database management, incentive packages, promotions, and telemarketing
- Confirm the validity and implement the redemption of promotional eBonus codes in ACSC associated with the Hollywood Casino Jamul Bus Program in conjunction with Player Services’ already established procedures, utilization of accessing the database to measure the results of the program
- Responsible for planning and execution of Community Outreach activities, including meeting planner tours and trade shows
- Process employee applications
- Proficiency in multi-cultural environment
- To assist with credit control
- The equivalent to a bachelor's degree in Business or a business related field and two years of travel/hospitality and customer service experience, or equivalent combination of education and experience in a related area is required
- Ability to mediate, resolve conflict and take corrective/disciplinary action when needed
- Specific experience working with travel agency, rental car, and hotel personnel
- Public speaking ability (for the purpose of conducting training workshops)
Travel Administrator Job Description
- Deliver new cards to employees / cancel cards for terminated employees Link credit cards to employees in
- Serve as 1st Point of contact for customer service inquiries from employees (declined charges, limit increases
- Concur issues)
- Monitor delinquencies &
- Send communications (e-mails) to employees regarding delinquencies, late fees, personal charges and
- Unreconciled items
- On-going training and technical support for both users and finance administrator
- Ensure Cardholder signature/acceptance Purchasing Cardholder Agreement, signifying agreement with the terms of the Purchasing Card Program
- Check and approve travel expenses
- Answer queries and process orders from employees and line managers regarding travel expenses
- Ability to write systemwide communications in a professional manner
- Ability to interpret complex state and federal tax reporting requirements associated with travel, hospitality and relocation
- Ability to interpret a wide variety of written rules and regulations, including knowledge of federal requirements for reporting relocation reimbursements or payments and delinquent travel advances
- Associates Degree or Related Certifications
- Ability to perform complex analysis and work independently while exercising good judgment and discretion
- Ability to adapt to and assist with organizational and situational changes
Travel Administrator Job Description
- Quality assurance - Subsequent verification and documentation of the results regarding the monthly sample checks of paid travel forms
- Verify, calculate and correct travel expenses, if the specific fiscal three months rule is applicable for paid per diems
- Complete profitability checks for discount cards and archive in the digital personnel file
- Support whole team regarding legal/fiscal changes or rules
- Supports activity of other team member regarding external provider and/or Corporate Audit topics
- Conducts oversight activities for selected global travel and expense suppliers
- Captures travel and expense data for departmental dashboards and creates custom reporting
- Administers the international corporate card programs and performs data analytics
- Develops a deep understanding of travel and expense tools
- Identifies and develops strong relationships with key stakeholders to ensure important travel and expense information is proactively shared and understood, and that Voice of Client (VOC) is regularly collected and analyzed
- Strong interpersonal skills underscored with courteousness, tactfulness, and professionalism
- Administrative/Travel coordinator experience preferred
- Superior internal customer service skills are required with a commitment to teamwork through relationship building, reliability and collaboration
- Expert Knowledge of Server and Network best practices and healthcare audit requirements
- Expert Knowledge of healthcare datacenter server & virtualization operations
- Intermediate knowledge of Cisco network technologies
Travel Administrator Job Description
- Understands, communicates, and periodically maintains documented business policies and procedures including identifying, recommending, and implementing process changes
- Commercial Payments
- Maintaining strong working relationships with departmental travel and/or administrative assistants
- Identify recommendations for updates to the T&E policy based on practical application of business practices and feedback from stakeholders
- Provide trend analysis and data analytics to measure compliance with T&E Policy, use of preferred vendors, and measure online vs agent bookings
- Create global profiles for authorized travelers to book via the company booking tool
- Liaise with taxi and the preferred rental car company
- Answer Process request via inbound calls or mail (SDP ticket)
- Inform user about available features and processed in the tool to meet the objective user
- If required, handling of claims related to GDS malfunction
- Demonstrate effective time management skills and the ability to manage multiple tasks with changing priorities
- Minimum of 5+ years of experience as a Project Assistant
- Must be able to work a fastpaced, global team environment
- Must be able to anticipate, and respond to changing situations
- Must have the ability and maturity to manage highly sensitive and confidential information with poise, tact, and diplomacy
- Fluency in English + and any other European language would be an asset
Travel Administrator Job Description
- Support assessments of service escalations reported and align with respective senior Manager
- Focal point for expense reporting, including receipt/report storage, resolution of work process and system functionality and daily interfaces
- Manage Employee Separations Process (Notifications, reporting, card closure, final expense reports)
- Auditing support and escalations including running various non-compliance reports to monitor acceptable use of T&E and Procurement cards and expense report submission
- Process (review and approve) all travel and expense transactions in the Concur system, according to the Bank's Travel Reimbursement Policy
- Make expense report auditing decisions
- Communicate directly with Bank Employees and assist them with processing their travel requests and/or expense reports
- Process transactions in the Concur system according to policies and procedures with 100% accuracy and achieve daily transaction volume metrics
- Day-to-day expert use of Concur system functionality including travel and expense features and functions Concur Intelligence reporting tools
- Provides travel arrangements locally (UK and Ireland) and internationally for the UKI engineering team, such as flights, car rental, taxi bookings, hotel, ferry and train bookings
- Solid understanding of case management systems
- Process Improvement (basic knowledge)
- Monitoring Queues (Phones & Emails) and SLA
- Handling unforeseen problems due to bad weather, strikes and determining eligibility for money returns
- Bachelor’s Degree in a technical field of study from an accredited college or university and five (5) years of Systems Administration experience or in lieu of Bachelors Degree two (2) years of additional Systems Administration experience may be substituted for a total of seven (7) years of systems administration experience
- Willingness to travel to hazardous locations with TDY durations of up to 30 days in length (approximately two to three times annually)