Store Leader Job Description
Store Leader Duties & Responsibilities
To write an effective store leader job description, begin by listing detailed duties, responsibilities and expectations. We have included store leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Store Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store Leader
List any licenses or certifications required by the position: MECP
Education for Store Leader
Typically a job would require a certain level of education.
Employers hiring for the store leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Management, Business, General Education, Leadership, Retail Management, Marketing, Fashion, Math, Communication
Skills for Store Leader
Desired skills for store leader include:
Desired experience for store leader includes:
Store Leader Examples
Store Leader Job Description
- Support Team Member growth and development by promoting a culture of training
- Lead in understanding, implementing, and living the company Core Values
- Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates
- Merchandise the seasonal aisle and non-seasonal, basic, and seasonal end-caps
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system
- Maintain awareness of associate and guest safety
- Assist in maintaining store records/files in a neat and organized manner
- Champion the Intentional Sales Call process with TMs
- Sales Leader will effectively utilize employee development tools, mentor and coach TM group to ensure continued individual development
- Establish, monitor and execute implementation plans for key objectives through TM coaching
- Possess sound judgement and the ability to remain level headed and fair minded
- 3+ years of experience in a Store Leadership role
- Store Operations (Inventory, Labor Management, Cost Control, Regulatory Compliance)
- Marketing (Pricing, Merchandising, Competitor Analysis)
- Responsible for developing key industry relationships within local markets
- Overall knowledge of HVAC distribution and dealer sales, service, installation
Store Leader Job Description
- Develop the team to merchandise the store in a way that makes it easy for customers to get everything they need and easy for associates to build the basket through genuine caring
- Leading the luxury service experience and serves as the liaison in communication between the Home Office and the Outlet
- Achieves budgeted sales, payroll and inventory goals
- Consistently exceed the expectations and requirements of both the internal and external customers
- Provides ongoing sales and merchandise training for the team to achieve sales goals
- Is dedicated to recruiting, hiring, training, coaching and developing all members of the team
- Ensures the gallery is fully staffed and turnover is kept to a minimum
- Participates in weekly leadership meetings to discuss business sales trends, merchandise assortment and inventory levels, new operations procedures, and hiring needs
- Participates in team meetings regarding goals, enhancing selling techniques, seasonal promotions, home office updates, and individual recognition
- Maintains standards for visual merchandising, gallery cleanliness, safety, and operations - all executed and implemented in a timely manner
- Responsible for the sales, payroll, and financial performance of the store
- Consistently demonstrate and ensure the highest quality customer service
- Direct responsibility for the productivity of Team Members with respect to performance management, career development and policy adherence and consistency
- Know and regularly visit local competition for comparisons to develop customer marketing and customer outreach plans in collaboration with regional marketing
- Ensure Team Member and customer safety at all times
- Ensure that customers, contractors, and other visitors are safe at all times, and that guests are inducted and adhere to the store’s policies governing their safety
Store Leader Job Description
- Consistently enforces all Company policies and procedures
- Keeps open and responsive communication with Field Leaders
- Maintains constant awareness of markets, competitor activities and problems within assigned
- Greet and assist customers in a manner that models exemplary conduct to other staff
- Support the store manager in assuring buildings, equipment and grounds are clean and inviting
- Creatively address merchandise displays to attract attention and promote sales
- Assist in enforcing all company standards, policies and guidelines, in addition to all state and local laws concerning the sale of tobacco, tobacco products, alcohol, instant lottery tickets and Powerball tickets
- Monitor cashier, vendor and customer activity and report theft or dishonesty
- Develop competencies of department Team Leaders in proper utilization of tools and technology available to meet business objectives
- Agree and establish clear individual targets for each Leader to ensure they are clear about their responsibilities and development opportunities
- Ensure compliance with all regulatory requirements including, but not limited to, Health & Safety, Fire Safety, Food Safety, and Employment Law
- Ensure standards for product quality and freshness, cleanliness, sanitation, merchandising and recordkeeping are understood and upheld by all Team Members
- Conduct effective Store meetings (minimally on a quarterly basis) and weekly Team Leader meetings
- Ensure compliance with all relevant regulatory rules, standards, and licenses
- Ensure effective maintenance of store equipment and fixtures
- Coordinate and supervise physical inventory process ensuring accuracy
Store Leader Job Description
- Carry out recruitment and selection of new Leaders in accordance with Company policy, ensuring that all new crew members have the necessary skills to perform in their role
- Ensure all new crew members complete an induction programme and receive the necessary training and support to achieve success in their role
- Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade
- Development of business driving initiatives that build a repeat business or that attracts a new clients in all locations
- Ensure each store is actively utilizing their client books in order to generate increased sales
- Ensure teams are compliant will all clientele standards and thank you note policy
- Ensure all associates complete the sales training program
- Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of client service and sales
- Achieve financial success through coaching to improvement of measurable statistics that positively impact the stores performance
- Network, recruit, hire, train and motivate qualified sales teams that effectively represent and communicate the kate spade brand to our clients
- Monitor expenses to remain within budget
- Mentor and grow leadership
- Interview, select, train, develop, and counsel Team Leaders and Team Members
- Build and sustain a positive work environment
- Exemplify ideal Team Leader and Team Member behaviour and performance
- Ensure accurate completion and timely submission of all paperwork
Store Leader Job Description
- Provide specific development for the assistant managers and supervisors by assigning accountabilities and training with consistent follow-up and feedback
- Utilize mid-year and annual review process as a tool for employee development and advancement
- Strategically partner with the kate spade new york corporate team and serve as the primary liaison between corporate headquarters with store team and direct manager
- Build strong business relationships with employees, vendors and clients as a brand ambassador of the company
- Understand and able to communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales teams and client
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
- Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, and opportunities to increase sales
- Communicate client feedback and quality issues in order to improve client service and sales
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- Conduct regular store meetings to ensure accurate and consistent communication with employees
- Company Policy and analysis of financial data
- Ability to communicate well to TM’s and Regional Leadership and use their expertise to positively influence situations
- Uses store meetings, team meetings and one on one interaction to relay ideas and changes
- Creative and innovative thinking on addressing problems and situations
- Uses creativity in building sales and customer service
- Inclusive and open communication style, which inspires team members, sets clear expectations and develops team members to excellence