Strategy & Program Manager Job Description
Strategy & Program Manager Duties & Responsibilities
To write an effective strategy & program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included strategy & program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Strategy & Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Strategy & Program Manager
List any licenses or certifications required by the position: PMP, PMI, CTP, SPHR, PHR, SCRUM, CSM, CAPM, AWS
Education for Strategy & Program Manager
Typically a job would require a certain level of education.
Employers hiring for the strategy & program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Engineering, Computer Science, Finance, Education, Business/Administration, Marketing, Management, Economics
Skills for Strategy & Program Manager
Desired skills for strategy & program manager include:
Desired experience for strategy & program manager includes:
Strategy & Program Manager Examples
Strategy & Program Manager Job Description
- Create presentations and reporting for senior management
- Ability to understand, lead and support the business planning, budgeting, and forecasting processes providing business analyses, for the Commercial Product business unit
- Develop framework & process flow for Commercial cost centers
- Spearhead budget/forecast process in the US/Globally
- Consolidate & reconcile global budget submissions
- Finalize & submit budget into financial system (Hyperion)
- Align budget by cost center, by project with monthly budget tracking reportin
- Input, track and report monthly, quarterly, YTD budget variance
- Work with Finance Business Partner & management on various financial reporting
- Investigate payment and accounting issues and perform ad-hoc analyses
- Manage implementation projects, including client expectations and project risks
- Experience in designing and operating governance and security processes at the system, network and application levels
- 3+ years' experience with Business Operations (Finance, Portfolio or Program planning)
- 2+ years' experience as a project or program manager or process leader
- Bachelor’s Degree in Analytics, Accounting, Finance, or Audit
- 5+ years working experience in a Credit Management/Supervisory role including risk, analytics, accounting, finance, or audit role(s)
Strategy & Program Manager Job Description
- Define outreach model, materials, and expectations to support customer engagement and satisfaction
- Partner with Customer Communications to develop and deliver outreach materials
- Partner with Customer Insight to develop and deploy effectiveness measurement tool
- Work collaboratively and regularly with PMO stakeholders (Permitting, Land Public Affairs, etc)
- Deploy program outreach with thorough and consistent training to 19 Local Presence teams
- Define key metrics and performance thresholds and provide regular performance assessment to Local Presence teams
- Continually leverage customer and Outreach Specialist feedback to improve the effectiveness of outreach by Program
- Promote outreach effectiveness, best practices, and program information with all internal stakeholders
- Develop and manage annual budget, forecast, and cost management strategies across programs and 19 Local Presence teams
- Represent Local Presence Outreach Specialists in PMO project scheduling meetings
- Strong knowledge of Microsoft Office including Excel, PowerPoint, SharePoint and Visio
- Knowledge of global multi-assets markets, products and processes is preferred
- Direct experience or strong understanding of data science and BI tools and big data technologies and languages
- 8 years of relevant experience, working in Utility Operations, Customer Service, Marketing, Public Affairs, or similar roles
- Valid CA Driver’s License or ability to obtain by first day of employment
- Master’s Degree, Business Administration or other similar
Strategy & Program Manager Job Description
- Drive the creation and management of the integrated migration project plan for assigned initiatives
- Work across product, development, operations, and risk to manage the overall migration implementation
- Lead Stakeholder Management
- Coordinate and manage a large community of cross-impacts
- Identify and manage migration risk and issues
- Coordinate and deliver executive communications
- Seeing through the planning and managing of strategic projects and/or programs from original concept to final implementation, which drives transformational change and improvements across BTO
- Identifying and securing project/program resources (funding, resources, skills)
- Supporting the development and ongoing sustainment of an effective program management practice within BTO
- Leading, mentoring and developing the business and technical team members engaged in your initiative
- Prior related experience in a customer facing organization
- 3 years of previous customers-facing customer service roles
- Demonstrated proficiency in achieving results by leading and influencing matrixed teams
- Strong, proven relationship building capabilities with internal partners and external customers/agencies
- Demonstrated ability to provide proactive, high quality customer service while resolving issues of a complex nature
- Ability to manage and resolve escalated customer challenges in a timely and effective manner
Strategy & Program Manager Job Description
- Possessing and consistently applying knowledge of the business, surrounding marketplace, forecasting and analytical sources and methodologies
- Appropriately scoping user and business needs or other requirements and translating these into appropriate analytics, modeling and reporting
- Performing and providing sound analysis, modeling and reporting of cross-functional data to convey a thorough set of analyses and associated insights, based on both internal and external data
- Supporting design, development and maintenance of targeted and aligned business systems, applications and data to efficiently support AS departments and teams and their internal and external customers, partners and other stakeholders
- Establishing and cultivating cross-functional relationships
- Stay abreast of best practices and other innovations that pertain to forecasting and business analysis healthcare reimbursement and other patient access programs, services and capabilities
- Act as a liaison between Commercial Finance and other AS partners and stakeholders on planning and reporting long-range, 3-year, 1-year and quarterly business planning and budgeting
- Provide continuous budget risk analysis to senior leadership to make good and informed decisions for the business and to meet business objectives
- Support other AS functions, management and teams in forecasting expected demand, plan to expected resources, and provide visibility into the budget impact of decisions made around staffing
- Make recommendations on potential budget increases/decreases based on expertise
- Previous experience in Program Managing SFDC or other CRM suites
- Excellent written and verbal communication and ability to articulate complex ideas, concepts and solutions at a level appropriate and intelligible to the recipient
- Effective at negotiating and able to communicate effectively and comfortably at all levels internally and with customers and external parties
- Demonstrated diligence in documentation and tracking
- Demonstrated ability to effectively utilize Excel, Word, PowerPoint and other like tools at an intermediate level (minimum)
- Ability to make operational decisions to build and/or align resources on complex initiatives and projects
Strategy & Program Manager Job Description
- Act as a standing or ad hoc member of AS program, launch and project planning core teams
- Lead technical production of custom programs with focus on all engineering aspects of development, from start to finish, including working with third-party developers and internal engineering teams, managing client expectations and project risks to ensure delivery in scope and on time
- Provide assistance to the team via Program Management on projects addressing business strategy, financial performance, and on-going operations
- Highlight opportunities and provide practical, action-focused recommendations
- Use data to communicate status on commitments and prioritize development efforts and component revisions
- Developing a framework for effective standardization across different functions leveraging similar processes
- Managing select customer initiatives that directly impact the Media Division
- Ensuring that there’s consistency between the various related teams in different geographies
- Run analysis to inform our market entry decisions
- Assess market requirements and conduct rigorous analysis to build our go-to-market strategy for our next markets
- Proficiency with Google Platform
- Ability to develop and manage dept
- Ability to communicate and support company and organization policies, procedures, goals, objectives, vision and values
- Ability to establish and drive accountability through effective metrics that support a common mission
- Ability to drive, identify and implement process improvement
- Experience in research, consumer surveys/insights, call center operations all a plus