Telecom Project Manager Job Description
Telecom Project Manager Duties & Responsibilities
To write an effective telecom project manager job description, begin by listing detailed duties, responsibilities and expectations. We have included telecom project manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Telecom Project Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Telecom Project Manager
List any licenses or certifications required by the position: PMP, ITIL, V3, PMI, RCDD, PRINCE2
Education for Telecom Project Manager
Typically a job would require a certain level of education.
Employers hiring for the telecom project manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Education, Business, Construction Management, Project Management, Technical, Computer Science, Civil Engineering, Management, Construction
Skills for Telecom Project Manager
Desired skills for telecom project manager include:
Desired experience for telecom project manager includes:
Telecom Project Manager Examples
Telecom Project Manager Job Description
- Navigate and negotiate difficult situation
- Work in an unclear process & role (many Grid Mod project look very different than traditional work, your project may need to do something that has never been done before)
- Change Management (we are working to get change managers for all projects, but the PM will need to oversee and coordinate this work.)
- Acting as a primary interface with Technical Managers for all technical clarifications, dependencies and escalations
- Accountable for contractual and commercial correspondence commercial input, including identification and reporting of risks, liabilities and opportunities
- Escalates internal/external issues/concerns/risks promptly to IPT Lead/Manager and/or Government lead to ensure matters are addressed timely as to not impact schedule
- Accountable for scope, cost/budget, and schedule/milestones for all assigned projects
- Creates, updates, and maintains detailed Project Schedules (using MS Project) for all assigned projects
- Works closely with IPT Lead/Managers and technical resources to schedule and assign project/task related activities and responsibilities
- Manages and monitors all work activities provided by IPT and/or other TWD resources
- Minimum of 7-10+ years engineering, distribution operations, electrical construction or project management experience
- Project Management experience with budgeting, project cost estimating, scheduling and planning
- Ability to coordinate and integrate work across multiple disciplines, complete scheduling and resource planning activities to drive efficient work processes, identify and manage all project risks, and enhance customer communication and satisfaction
- Demonstrated experience with strong communications with internal and external stakeholders
- PMP certificate or equivalent project management training required
- Telco or Telecom communications - this or related applicable related experience is required for this role
Telecom Project Manager Job Description
- Supervises the work of others
- Contact channel experience with Avaya AEP IVR
- Must have excellent written and verbal communications up to and including Senior level leadership
- Must have Agile methodology experience
- Will work with the program manager for Telecom Enablement
- Develops and documents Statements of Work (SOW), Basis of Estimates (BOEs), ROMs, Consent to Purchase (CTPs), and Cost Estimate documentation with minimum or no direction
- Conduct all business activities in a manner consistent with company corporate values and Code of Conduct with proper handling of confidential company and customer information
- Engage with customer(s) to ensure needs and expectations are met
- Gather design requirements
- Plan and design fiber optic hardware and cable routing for both OSP and ISP applications
- A Bachelor of Science in Engineering (or related technical field) from an accredited college or university (or related equivalent experience.)
- Bachelor’s Degree or equivalent with specialized coursework in computer science or management information systems
- 6+ years'experience with IT project implementations (with software, network and call routing design components)
- 6+ years' experience supporting call center environment
- Advanced experience with the MS Office productsuite
- Proven abilityto lead, guide, organize, and finish technical projects
Telecom Project Manager Job Description
- Efficient delivery of projects to the Customer, within agreed timescales and budget
- Assist in the creation of splice plans, test plans, system as-builts and other documentation
- Ensure activities are performed correctly by contractors and vendors
- Coordinate, monitor and consult on fiber optic plant construction activities to ensure products are installed within customer guidelines and manufacturer standard recommended procedures
- Effectively balance the needs of the client, the needs of the agency and internal teams
- Leading activities required to maintain and complete all project documentation
- Monitoring projects on an ongoing basis, evaluating progress/quality, managing issue resolution as necessary
- Analyzing project financials and trends to identify opportunities, escalating issues and variances to budget where necessary
- Promoting and monitoring compliance of application development activities with audit and information risk policies
- Communicating effectively to a wide spectrum of audience in writing and verbally
- Must demonstrate the ability to work independently and prioritize multiple objectives in a rapidly changing environment
- Must have the ability to convey highly technical concepts/strategies/coding practices/data architectures in an easy-to-understand manner to business executives and end users
- Experience with leading efforts for programming and configuration of Interactive Intelligence (I3)
- 5+ years wireless industry experience in site acquisition required
- BS degree in Project Management, Construction Management, Engineering or related profession preferred
- Three + (3) years of relevant (construction industry) Project Management Experience required
Telecom Project Manager Job Description
- Optimizing experiences and relationships with project team members and leadership
- Responsible for supporting Cloud Rack on-boarding and working across NetOps teams to provision capacity for Cloud Rack customers, globally
- Provide close communications with multiple internal teams to ensure that customer gear is successfully installed, cabled, and tested
- Own and manage multiple Cloud Rack projects with multiple stakeholders
- Responsible for establishing, managing and implementing WW Customer facing Contact Center technology strategies in line with key enterprise-wide business objectives
- Responsible in collaborating and partnering with a team of Technologists across geographies and manage multiple key vendor relationships and partner with vendors offering design, development, implementation services to our call centres in all 4 regions across the world
- Ability to work on applications/systems developed and supported by Contact Center Information Systems (CCIS)
- Ability to test and run audits of our telephony infrastructure on a periodic basis and liaise with regional counter parts to address any customer complaints and feedback
- Additionally, this position will be responsible for all contact centre system integrations including voice recording and analytics (Verint, nice), workforce management (SFDC), new technologies like Voice call back and Call Me mobile systems (Virtual Hold)
- Participate in telephone system design meetings
- Ability to host productive meetings and present information to both small and large groups
- Ability to review and understand customer’s drawings and contract language
- Thorough understanding of utility industry practices, operations, contract administration, contract management, and standards
- Travel will be required the ability to commit to long term on site assignments
- Proficient understanding of CPM scheduling and software applications (Primavera, MS Project) is beneficial
- This position includes but is not limited to significant time standing or walking on uneven ground, possible climbing of ladders or being in high places, working in tight spaces and in general, being overall physically demanding
Telecom Project Manager Job Description
- Manage telecom incidents and outages, complete RCA, and provide recommendations for improvement
- Partner with department leadership (Account, Creative, Production + more) to streamline project workflow for day-to-day, long term planning in a highly efficient manner
- Find solutions to complex problems in high-pressure situations and communicate to all appropriate team members
- Independently manage several workflows that will require a meticulous sense of detail and understanding of the overall brand strategy and vision
- Track project resources, scopes, finances and risks on a daily and weekly basis
- Assist Senior Project Manager and Project Director with new scope writing and staff plans
- Manage Associate Project Manager
- Be a positive and leading force on the team, ready to tackle any project head on
- Familiar with LAN, WAN, SDWAN, WLAN, IPT, SIP solutions
- Initiation of projects through project kick-offs
- Bachelors Degree in Engineering/Construction Management preferred
- In lieu of college degree 2 plus years construction estimating/project management/engineering
- Must be legally authorized to work in the United States without requiring employer sponsorship for a work visa
- 3+ years wireless industry experience with Site Acquisition or Real Estate Development
- Local (Irvine) candidates required
- Five or more years of experience managing and executing technical related projects, including identifying, maintaining, and/or adjusting the cost, scope, resources, and overseeing the formal planning, tracking, and reporting of project performance, some experience managing cross-functional teams