Telecom Sales Job Description
Telecom Sales Duties & Responsibilities
To write an effective telecom sales job description, begin by listing detailed duties, responsibilities and expectations. We have included telecom sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Telecom Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Telecom Sales
Typically a job would require a certain level of education.
Employers hiring for the telecom sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in MBA, Business, Engineering, Education, Marketing, Management, Computer Science, Technical, Business/Administration, Electrical Engineering
Skills for Telecom Sales
Desired skills for telecom sales include:
Desired experience for telecom sales includes:
Telecom Sales Examples
Telecom Sales Job Description
- Demand Creation, Opportunity Analysis, Opportunity Validation and Qualification, Solution Design and Proposal Creation, Proposing, Contracting and Order Management, Implementation and Post-Sales Activities
- Identify and qualify new business prospects by determining if the prospect matches the assigned business segment's services and qualifications, outlining opportunities and benefits of pursing a relationship
- Establish an excellent working relationship with clients, continuously striving to improve the business relationship and level of overall service that the business segment is providing
- Design and/or refine sales processes, methodologies and organization structures that will scale to support rapid growth coming from both organic sources and through acquisition
- Provide functional leadership and drive organizational accountability by reviewing major account plans, monitoring and managing the sales pipeline, tracking progress against plans, ensuring accurate forecasting of revenue and expenses, developing annual and quarterly sales target, and establishing sales compensation plans and policies
- Recruit, mentor and motivate a world-class sales team capable of growing with the business
- Collaborate closely with regional sales peers to share best-practices and with other business line executives to ensure that the “voice of the customer” is reflected in marketing, product, operational and financial decision making processes
- Work collaboratively with the team to ensure all are working towards the target customer account’s business strategy – measured by regular meetings to discuss opportunities, the client’s business and discuss and refine the account plan
- Identify, coordinate, and deploy resources into the customer accounts, facilitate ongoing communication through regular team meetings, and serve as primary point of contact on troubleshooting or issues requiring immediate attention for targeted accounts
- Provides in field training – classroom and one on one
- Qualify deals
- Experience identifying, developing, and managing relationships at the senior executive and Chief Executive Officer Levels
- Minimum two years of experience in sales support, technical support, customer service, administrative support, marketing, data entry, or a related area is required
- Previous experience with telecom specific sales teams, Local Number Portability (LPN), and/or RespOrg requirements is preferred
- Evaluating and assessing client's telecom, carrier, voice, and data, managed services and cloud requirements and budgeting
- Identifying opportunities for selling network solutions, including data, managed services, cloud and voice communication consulting services and systems
Telecom Sales Job Description
- Enable, promote and sell products to Telecom Operators and translating the needs of the Telecom Operators
- Manages a team of Partner Account Managers or Partner Account Sales Managers and develops key talent within our organization
- Establishes and fosters executive relationships and secures buy-in regarding the assigned Partners
- Established full data accuracy in Salesforce and associated internal systems related opportunity pipeline
- Deals with queries, escalations and actions quickly and efficiently, maintain great communication at all times and provide a regular flow of information which adds value to the overall Partner experience
- Act as the Customer advocate to ensure that the organization remains customer-focused
- Compile all relevant data to determine the exact nature of the customer's business needs and develop solutions for customer business problems
- Serve as primary interface with assigned business customers
- Be expected to assist in account development, sales plans and forecasting
- Present proposals which address customer requirements
- Experience positioning and selling Cloud and/or Carrier Services solutions preferred
- Minimum 8 years increasingly responsible experience in wholesale sales required
- 5+ years of experience managing and coaching a sales team
- Must come from a LEC/CLEC environment, wearing multiple hats
- Must have 5-7 years experience working as a Sales Engineer for a telecom LEC/CLEC
- Must be an expert with HPBX, VOIP, Ethernet over Copper/Fiber, Sip trunking
Telecom Sales Job Description
- Ability to interpret marketplace needs and translate them into products/services
- Prepares and delivers presentations to existing/potential customers to provide technical training and to generate interest in new products
- In charge of Telecommunication industry sales and manage 6~8 sales reps
- Set sales targets and specific performance metrics, aligned with business strategies
- Supervise and support account managers and representatives to ensure client satisfaction
- Communicate with clients at a senior level to resolve issues and inquiries
- Stay up-to-date with product launches and provide support to clients and the sales team
- Consult and build solid customer relationships whereby the Account Executive becomes a credible and consistent source of expertise for customers
- Is responsible of the sales volumes, CM of his customer portfolio committed as Budget
- Sells services customized to the customer needs analysis
- Identify and drive new consulting Sales opportunities in top account across multiple domains of Telecom new and emerging technologies, domains, consulting and innovation
- 3-5 years of demonstrated sales success, preferably in carrier network services
- Must have networking knowledge with systems like Juniper, Accedian
- Must know networking routing/switching protocols such as MPLS, VPLS, IP VPN, VOIP, Managed CPE, Managed Security, EOC, EOF (TONS), Frame Relay, ATM, Internet, PBX, DWDM, LAN/WAN Internetworking, Next Generation services focusing on convergence and integrated telecommunications
- Experience identifying, developing, and managing relationships at the senior executive and C Suite Levels
- Strongly target orientated, driven and hungry for results - comfortable driving external sales relationships at C level
Telecom Sales Job Description
- Selling the aforementioned solution sets into major TMT Sector clients
- Prospect and sell new Memberships and Products within aligned Industry and segmented priority accounts
- Will be responsible for driving sales of Business Process Services including
- Sales to new clients in the Communications / Telecommunications industry vertical
- Build, maintain, and strengthen relationships with A/B Accounts in the region including targets and incentive components
- Support the wider regional targets through strategic target setting, sales management and revenue achievement
- Developing a Network of Key Contacts within the Industry through active attendance and contribution to leading events
- Configure off-the-shelf/ branded solutions and lead design process for complex/ bespoke solutions
- Define prices/ discounts based on pre-defined corridors and rate cards
- Develop proposal strategy and create proposal document using proposal library as applicable
- Knowledge of server, storage and networking
- Level of understanding of Telecom jargon and Mobile Networks
- A sales and marketing leader with an excellent track record of managing teams in a complex matrixed environment
- A strong commercial understanding and orientation
- Proven experience in the management of an international geography, global account managers and sales teams
- High levels of emotional intelligence and leadership, strong communication and influence capabilities
Telecom Sales Job Description
- Standalone confident delivery of the presentations to all levels of seniority, answering client questions as a trusted market expert
- Industry expert with full market and product knowledge on all product categories that you are handling
- Record, update and maintain CRM data
- Conduct client review and post-mortem analysis and document lessons-learned
- Manages teams of Account Managers and Client Development Executive
- Liaise actively with the other regional Telecom Operators specialists to learn best practice
- Leverage our existing local knowledge of the Telecom Operators and bring that knowledge to the next level as defined in the account planning
- Digitally proficient
- Propensity to create constructive tension with clients
- Advocate company mobile fixed telecom vision and strategy
- Undergraduate degree in Business or Engineering/Technical discipline required, MBA preferred
- 15+ years of successful Vice President or Director-level, highly-complex sales leadership experience within the technology / high-tech / telecom industry
- 10+ years of successful experience in sales techniques/strategies, forecasting/sales tracking techniques and product licensing/contracting required
- Identify customer's power/political structure and key decision makers
- Define winning strategy
- Determine probability to win