UX Manager Job Description
UX Manager Duties & Responsibilities
To write an effective UX manager job description, begin by listing detailed duties, responsibilities and expectations. We have included UX manager job description templates that you can modify and use.
Sample responsibilities for this position include:
UX Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for UX Manager
List any licenses or certifications required by the position: PMP, CAPM, UX, ITIL, SCRUM, UI, SAN, CERTIFICATION
Education for UX Manager
Typically a job would require a certain level of education.
Employers hiring for the UX manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Human-Computer Interaction, Psychology, Computer Science, Computer, Graphic Design, Business, Interaction Design, Management, Communication
Skills for UX Manager
Desired skills for UX manager include:
Desired experience for UX manager includes:
UX Manager Examples
UX Manager Job Description
- Select and manage outside resources to provide additional design and testing support
- Define how BMO’s UX Practice will deliver services, standards, training and research
- Bring UX to the forefront of the development process, pushing teams to understand the visual implications of their work and adopt practices and processes to create the best possible experience for our customers
- Define prototyping requirements and set strategic goals for how prototypes will be used in the organization
- Facilitate cross-functional teams, and provide ongoing feedback, support and mentorship to help colleagues achieve their best
- Work closely with subject matter experts to create a roadmap to advance UX at BMO
- Leading a team of 4-5 of experienced UX Designers and Researchers in the design and delivery of our Agile Central product
- Working closely with product management to ensure effective feature delivery, roadmap development, realistic estimates, and timely updates on progress
- Encouraging a healthy working UX team through offsites, appropriate team meetings, agile practices, and more
- Promote and utilize a variety of qualitative and quantitative assessment methodologies throughout the development lifecycle
- Knowledge of Usability Principals, Methodology and Best Practices
- Has knowledge of stakeholder and End-user data gathering techniques
- 4+ years front-end web development & UI/UX experience
- Experience specifically as a UX developer
- Deep experience with Javascript, HTML, CSS, web technologies such as Node.js, React, Angular, Github, Heroku, and API’s
- Functional knowledge with web services like OAuth, REST
UX Manager Job Description
- Applying user-centred design processes to solve complex problems
- Produce user requirements specifications, personas, storyboards, scenarios, user flow diagrams, wireframes, design prototypes, and design specifications
- Utilise industry design standards and best practices to define and implement design criteria, design guidelines, and design specs
- Where required work closely with development teams to manage the design process, drive decisions, track design issues and ensure that design specifications are implemented
- Contribute to the development of best practices and tools for project execution and management
- Responsibly and effectively advocating for customers
- We heavily prioritize rapid experimentation and data collection so that we can try out new product ideas quickly and evaluate them rigorously
- You'll be working with a world-class engineering team who gets things done
- The product opportunity in front of us is deep and fascinating, and we're just getting started!
- Develop new product concepts and experimentation plans via brainstorming, market research, customer interviews, and competitive analysis
- 2+ years of experience managing a collaborative multi-disciplinary team including designers, researchers, prototypers
- Fluency in best practices for User Interface Design, Information Architecture, and Interaction Design
- 7-10 years experience as an information architect, interaction designer, or user experience professional (or similar role)
- Bachelor's Degree in Design, HCI, or related field
- 3-5 years of experience as a User Experience Designer or similar role
- Experience working in a collaborative team and working directly with software development engineers for implementation of designs
UX Manager Job Description
- Plan, design, and conduct up-front product opportunity research, on-going usability tests, and surveys, define long-term user research needs, competitive analysis
- Partner with cross functional teams such as Product Management, Market Research and Site Merchandising to develop research strategies and recommendations that support their needs and business objectives
- Develop detailed research proposals and/or plans that outline the problem statement, research objectives, business goals, customer hypotheses, measures of success and recommended methods and deliverables
- Oversee the execution of research activities and deliverables ensuring the defined project goals are achieved with the final deliverables and recommendations
- Manage a flexible research approach and methodology that adequately balances risk, business opportunity and customer impact with research effort and duration
- Quickly develop a deep understanding of our customers motivations, behaviors, habits and unmet needs and become a trusted customer expert and advocate within the UX team and throughout the greater organization
- Continue to expand our team’s reputation within the organization as the go-to team for identifying and solving customer problems throughout their journey that achieves business results and increases customer satisfaction
- Proactively partner and directly integrate into the UX design and agile delivery teams to ensure the right research methods are leveraged at the right time in the delivery process to reduce risk
- Lead and execute the creation of final research deliverables such as personas, prioritized recommendations, customer journey maps, service blueprints, empathy maps and other similar service design deliverables
- Communicate research findings and insights to cross-functional partners and executive leadership in a clear, concise, and compelling manner that is tailored to align with organizations’ needs and focus
- Fluent in tools such as Adobe Creative Suite, Visio, Balsamiq, Axure, Omnigraffle, etc - Prototyping experience preferred
- 1 or more years experience working in ecommerce or other large, multi-channel environment - Familiarity with HTML, JavaScript, and CSS design capabilities preferred
- Ability to articulate project schedule, dependencies, risks, and status to team members, partners, stakeholders and executives
- Ability to represent the UX point of view in meetings with key business and IT stakeholders
- Ability to listen first and gather information which will provide critical input into UX planning and execution activities
- Direct-report management responsibility for other project managers and/or digital experience associates
UX Manager Job Description
- Monitor progress of projects through the UX and development cycles
- Represent UX Team interests in meetings with the Business and Technology
- Contribute to ongoing product development roadmap
- Assume estimation responsibilities related to scope of work
- Facilitate Scrum and Agile ceremonies
- Constantly look for improvement to processes and deliverable quality
- Lead a team of designers by providing mentorship, design direction and performance feedback
- Work closely with cross-functional team of product managers, developers, and other partners to define business and feature requirements
- Assess UX processes throughout the development lifecycle, figure out improvements, and put changes into motion
- Help deliver the vision for ASK to drive third-party developer success in within the Alexa ecosystem
- Broad foundational knowledge of design theory and concepts that can help create effective visual communication with hierarchy and balance
- Expertise in user-centered design methods
- Exceptional collaborator with product management, engineering, user research and all facets of design to ensure a smooth product development process
- Incredible design skills and product sense that inspire the teams you lead
- Experience designing interfaces for hardware devices
- You�ve got substantial experience of project and account management in a design/digital media consultancy or similar environment
UX Manager Job Description
- As a manager you will support budgeting for UX during annual cycle led by Engineering and project planning for UX activities as needed
- Collaborate with UX leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes
- Running meetings, setting agendas, taking notes, tracking action items
- Facilitating critical project decisions between stakeholders
- Creating and presenting material for stakeholder review
- Drive the use of customer insights to define the vision for the Alexa Smart Home
- Lead the management of websites to build engagement with prospects, students and alumni to deliver against business objectives
- Develop and execute short-term and longer-term UX strategy for web and mobile
- Manage SEO on the website properties, including technical and tactical SEO implementations that align with the overall strategy to drive traffic goals and performance
- Lead management of web enhancements and requests, making process improvements as needed
- Ability to be proactive in suggesting research opportunities, improving team
- Work with design leadership and key stakeholder to realize prototypes that feel real, explain and prove user concepts for next generation experiences
- Presents design concepts, user needs, and design rationale to multidisciplinary teams, to key stakeholders and business partners
- Experience creating services and applications with multiple user touchpoints on different platforms and devices
- 5 years experience with Axure or similar wire framing software, Adobe Creative Cloud
- Strong understanding of current assistive technology, supporting software and barriers of entry