Website Administrator Job Description

Website Administrator Job Description

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Website administrator provides general support, administration and maintenance of the ServiceNow platform, including ITSM, ITFM and other ServiceNow applications.

Website Administrator Duties & Responsibilities

To write an effective website administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included website administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

A good working understanding of the web including HTTP/S, HTML, JavaScript
Experience working within ecommerce / digital background
Assist in QA testing applications to verify that they are functioning according to defined requirements
Designs and develops user interfaces to web applications by setting expectations and features priorities throughout development life cycle
Lead development of strategy, planning and execution of websites’ functionality and content, features and overall direction
Lead strategy, execution, and maintenance of E-Commerce program - including CMS and storefronts
Monitor and report on E-Commerce and websites’ performance and analytics - provide recommendations and take action as needed to increase performance
Keep up-to-date with latest best practices for Internet, WWW, E-Commerce, security, and SEO techniques to improve search results
Monitor Content Management System patches and modules for upgrades, in particular, any security related updates needed
Provide Content Management Systems training of products, orders, articles, events, images, downloadable files

Website Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Website Administrator

List any licenses or certifications required by the position: ITIL, SSL, CASP, CISSP, CE, II, ICT, UNDP, SEO

Education for Website Administrator

Typically a job would require a certain level of education.

Employers hiring for the website administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Information Systems, Information Technology, Education, Communications, Marketing, Associates, Web Development, Website Development, Web Design

Skills for Website Administrator

Desired skills for website administrator include:

CSS
HTML
SQL and BI
ServiceNow and ITSM
VMWare
JQuery
JavaScript
Applications
Ecommerce
Its functionalities

Desired experience for website administrator includes:

Lead management with respect to channelizing leads to Marketing and Sales personnel
Perform browser-based administrative support for HPS’s SharePoint 2010 intranet and extranet
Perform quality checks on document/page meta-data and content
Create and manage team rooms/library views/pages etc on SharePoint
Create/Manage workflows on the website (SharePoint or Nintex based)
Interact with employees and customers via call/mail/chat to help troubleshoot website related issues that they face

Website Administrator Examples

1

Website Administrator Job Description

Job Description Example
Our innovative and growing company is looking for a website administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for website administrator
  • Update product information and content on the website
  • Update content managed areas (copy & artwork)
  • Manage website configuration & parameters
  • Investigate and report any operational/technical issues arising
  • Scope and document ongoing website functional projects /improvements
  • Test and deploy functional change / Contribute to User Acceptance testing of new requirements and improvements
  • Liaise with internal and external stakeholders regarding the day to day management of the website
  • Previous experience in a Website Content Management System Manager or Administrator role
  • Excellent working knowledge of Adobe Experience Manager tool
  • Great good communications skills
Qualifications for website administrator
  • Collect User Suggestions and Data and manage/create a robust process of filtering these requests, liaison with management and work with Development team to test and implement approved requests
  • Create Business forms for user data collection
  • Actively involved in Knowledge Sharing and Training of both internal and external users of the website
  • Assist marketing teams in understanding and applying governance policies and procedures on the website
  • Work on internal wikis and knowledge sharing platforms to enable ease of collaboration between internal employees
  • Work on special project requirements such as Document Migration, Trainings etc as they arise
2

Website Administrator Job Description

Job Description Example
Our company is looking to fill the role of website administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for website administrator
  • Works with the IT trainer to develop and update training plans, materials, and documentation for users
  • Updates job knowledge by researching new web technologies and software products
  • Manage maintenance and upgrade activities of the Oracle Commerce system
  • Closely work with IT during agile project development
  • Generate and update website and product content including project management
  • Execute and implement elements of the online marketing plan on the E-Shop platform
  • Test and deploy functional changes / improvements
  • Monitor key performance indicators on the website and develop plans to improve them in collaboration with other team members
  • Participate in internal training to understand the functionality of the Content Management System
  • Participate in briefing meetings to gather and understand project requirements
Qualifications for website administrator
  • Experienced in installing and maintaining web applications and the Drupal platform (preferred) in multiple environments with internal and external hosting providers with server operating systems including Unix, Linux, and/or Windows
  • Manage all internal and external issues via HPS Web Mail Box which serves as the primary point of contact for those using the website
  • Perform User Role Management with respect to secured access of users on the website
  • Vault Management – a document repository platform based on Sharepoint
  • Experience with adaptive & responsive web design techniques
  • Establishes Web system by planning and executing the selection, installation, configuration, and testing of server hardware, software, and operating and system management systems
3

Website Administrator Job Description

Job Description Example
Our growing company is looking for a website administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for website administrator
  • Collaborate with project resources across other departments to ensure images, text and layouts are aligned with client expectations
  • Receive and maintain status of required web content
  • Upload images to digital asset manager
  • Verify web content in a pre-production and production environments
  • Troubleshoot and problem-solve within the CMS to determine how to structure information logically
  • Communicate status regarding the completion of loaded web content and outstanding web content to be delivered
  • Maintain and update internal wiki with project and content-related documentation
  • Understand and adhere to technical best practices and guidelines for content authoring
  • Ensure the highest quality of client work
  • Create and support a website environment that makes it easy for customers to do business with DEMDACO and that will grow B2B and B2C sales year over year
Qualifications for website administrator
  • Able to maintain a TS/SCI Clearance
  • Certified at a minimum Information Assurance Management Level II IAW DoD Directive 8140.01 and DoD Directive 8570.01M (i.e., Security+)
  • Able to communicate effectively (written/verbal), possess strong interpersonal skills, be self-motivated, and be innovative in a fast-paced environment
  • Good understanding of the basics of Object Oriented programming is a plus
  • Demonstrated proficiency in MYSQL, Oracle, or SQL Server preferred
  • Proficient with Internet/browser-based web tools, Microsoft Office suite, primarily Word and Excel
4

Website Administrator Job Description

Job Description Example
Our growing company is looking to fill the role of website administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for website administrator
  • Assist with creation and oversight of website marketing including copy for community, amenity, floorplan pages
  • The Reporting Developer performs a critical role responsible for designing the reporting requirements in development and execution of the solution in production
  • You will have the opportunity to solve complex problems, design user-friendly interfaces, and optimize processes through automation
  • This position offers the chance to improve the speed, efficiency, and reporting capability of IT services
  • The Reporting Developer will also play a key role in representing current and future capabilities of supporting ITSM tools, and contributing to long- term strategy tactical activities leading to the continual improvement of the environment to meet objectives
  • Solve the tasks and reply to the requests in the first 24h from the received emails/tickets
  • Effectively work into projects in time and budget allocated
  • Identify, manage and engage outside vendors where needed to support work load and skill requirements
  • Monitor performance of consultants and agencies
  • Gain in-depth knowledge about the our custom CMS
Qualifications for website administrator
  • At minimum an Associate’s degree in computer science, marketing or related field
  • 3+ years of work experience in E-commerce websites
  • Experience with Oracle Commerce or jCatalog would be an asset
  • Familiar with data management
  • Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
  • Results and customer oriented, great attention to detail and ability to prioritize
5

Website Administrator Job Description

Job Description Example
Our innovative and growing company is hiring for a website administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for website administrator
  • Responsible for reviewing and approving portal access requests
  • Identify, develop and implement improvements for the portal access request process
  • Identify improvement opportunities for the CMS and associated processes and work with the team to implement improvements
  • Add new distributors to the list of servers to which the XML file is uploaded
  • Review and execute ongoing web support requests and respond to the administrative needs of users
  • Define website objectives by analyzing user requirements and system features and functionality
  • Work with the IT trainer to develop and update training plans, materials, and documentation for users
  • Develop a trusted advisor relationship with business partners, key stakeholders, and executive sponsors to closely align website activities with the business strategy, and realize the full potential of their web solution
  • Maintain current job knowledge
  • Building and maintaining SharePoint instances
Qualifications for website administrator
  • Team-Player mentality acting as part of an international and cross-functional team
  • Self-motivated and engaged with ability to coordinate project tasks
  • Must be completely comfortable in a technical environment and tech savvy
  • Must achieve passing score with pre-employment assessment
  • Bachelor’s degree in IS, interactive media design, web development or related field
  • Minimum 1 year of professional work experience required

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