Airline Manager Resume Samples

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N Leuschke

Narciso

Leuschke

74292 Bernhard Wall

Los Angeles

+1 (555) 753 6773

74292 Bernhard Wall

Los Angeles

Phone

p +1 (555) 753 6773

Experience Experience

Detroit, MI

Airline Program Manager

Detroit, MI

Zulauf-Toy

Detroit, MI

Airline Program Manager

Supporting relationship with product team, Engineering, Technology, Operations, Account Management, finance, Legal, and other teams to manage interdependencies
Create and maintain scorecards to track vendor and partner performance
Provide regional local leadership support to the Airline Program Managers overseeing all local airline activities across the region
Support relationships with Product Management, Engineering, IT, Marketing, Finance, Legal, Operations and other teams to manage interdependencies
Lead negotiations with project participants and stakeholders on significant future improvements or changes., research lessons-learned, and best practices
Take a proactive stance by developing contingency plans for potential risk and identifying contingency plan deployment criteria to resolve potential problems
Supporting relationship with product team, engineering, IT, Marketing, finance, Legal, and operation, and other team to manage interdependencies

New York, NY

Airline Inventory Manager

New York, NY

Hilll-Crist

New York, NY

Airline Inventory Manager

Work in a team of Airline Inventory Managers to book flight space for our groups and individual travelers
Support the Manager, Travel Canada with administrative tasks such a statistics, trainings for other departments, process improvements, etc
Work on assigned group volume throughout the year in order to constantly improve costs and quality of booked itineraries
Working well within a team, ready to support colleagues at any time
Maintain positive relationships with airlines while booking new flights and making changes to existing bookings
Stress-resistant, self-motivated and committed to completing tasks within a deadline
Pro-active attitude and always trying to anticipate potential challenges

present

Houston, TX

Manager QC Airline Installation Operations Support

Houston, TX

Abernathy LLC

present

Houston, TX

Manager QC Airline Installation Operations Support

present

Support and implement strategic initiatives around improved Quality performance
Conduct on-site audits to insure all work performed is being accomplished and properly documented I.A.W. all FAA, OSHA, Airline partner and company regulations
Work with cross functional teams including Engineering, Program Management, Manufacturing, Supply Chain, Configuration Management, Legal, Contracts, and Operations in support of continuous improvement initiatives
Be responsible for preparation and management of the QC support budget
Hire and manage the QA Installation Leads
Per site QC findings
Issue Corrective Action Requests (CARs) and ensure corrective actions are implemented and effective

Education Education

Bachelor’s Degree in Technical Field

Syracuse University

Bachelor’s Degree in Technical Field

Skills Skills

Manage overall project plan- ensuring tracking to strategic deliverables
Ensure pertinent written records are maintained that document all agreements for the projects
Primary point of contact for customer and voice of the organization to customer on existing and follow on delivery programs
Frame issues, leverage strategic priorities and drive project team toward the best path forward
Hold regular cross-functional project meetings to review and update projects logistics, schedule, and objectives. Assure early problem identification and implementation of corrective action
Participate in negotiation of contracts/changes, coordinate preparation of proposals, statements ofwork, request for proposals and proposal evaluation
Ensure all project plans are up-to-date and complete with respect to schedule, cost estimations, and status
Lead negotiations with project participants and stakeholders on significant future improvements or changes., research lessons-learned, and best practices
Provide timely reports to ensure an understanding of the project performance. Prepare interim and completion project reports
Take a proactive stance by developing contingency plans for potential risk and identifying contingency plan deployment criteria to resolve potential problems

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Global Airline Program Manager Resume Examples & Samples

Bachelor of Science Degree preferred
Minimum 5 years industry experience in Corporate Travel Management, Airline or Travel Management Company Experience
Knowledge of Apollo, Sabre Systems, Excel, Word and Access applications
Superior interpersonal, organizational and communication skills
Ability to coordinate and prioritize projects
Good problem solving, and follow-up capabilities
Willingness to work flexible hours
Proactive and able to work independently as well as team member

Principal Product Manager Airline Retailing Resume Examples & Samples

Assessment of industry trends / customer needs and strategy development including vision setting, strategy formulation and implementation planning
Define and deliver the product development roadmap for the assigned products
Work collaboratively with engineering and business leadership, internal and key external partners to define and deliver the product vision
Continually optimize the solutions and roadmaps, manage prioritization and trade-offs based on customer requirements, time-to-market, and industry trends and investment plan
Collaborate with the business team and on marketing and go-to-market plans
Demonstrate leadership and build strong internal relationships across different business units
Previous merchandising/retail (B2C or B2B) experience required
Strong leadership, communication, and presentation skills at all levels
Experience working in a team-oriented, highly collaborative environment is essential
Minimum 5 years of product management experience in Merchandising/Retail space with emphasis on travel vertical
Resourceful, action-oriented individual who possesses a sense of urgency and knows how to overcome obstacles to get things done in a timely fashion
Strong commitment to excellence, integrity, and transparency
Experience with market research, competitive analysis, evaluating and negotiating 3rd party strategic partnerships is a plus

GSE OCE & Airline Program Manager Resume Examples & Samples

Represent GSE to the Operational Commercial Engines Integrated Program Management Team (OCE IPMT), GP7000 Program, and Airline Customers worldwide. Work with the GSE team, the IPMTs, and the Aftermarket Operations (AMO) management team to define repair options and impacts to program or operational issues. Participate on the OCE System Integrated Product Team (SIPT) and the Configuration Control Board (CCB) to assure aftermarket implications are considered in decision making
Drive reduction in cost of ownership by working with Program and Airline customers to identify expanded repair opportunities and improvements in shop productivity. Includes coordination of SAVE clinic activity with airline customers
Interface with Customer Technical Services (CTS) leadership, OCE Component Integrated Product Teams (CIPTs), and other engineering organizations to support program and airline needs
Manage finances by creating budgets, execution plans, and staffing plans to support the OMM planning process. Determine and execute hiring and outsourcing needs. Manage budgets for airline customers, OCE IPMT, GP7000, and Industrial programs
Manage and report technical and budget progress to meet customer expectations for budget and delivery performance, and reporting norms
Execute the Market Feedback Analysis (MFA) process for supported customers. Manage execution and customer expectations to ensure a delighted customer
Work with the rest of the GSE management team to determine the strategic path for the organization, and provide leadership to execute on that path. Through the ACE toolbox, drive continuous improvement activities and robust root cause investigations to ensure GSE and P&W continue to deliver world class customer and shareholder value

GSE OCE & Airline Program Manager Resume Examples & Samples

BS in Engineering (Mechanical, Aerospace, or Manufacturing)
Minimum ten years engineering experience, including some previous supervisory responsibilities
MS or MBA a plus
Understanding of the budgeting process
Excellent team leadership, communication skills and customer focus

Airline Aftermarket Business Development Manager Resume Examples & Samples

5-7+ years business development experience in airline/aerospace industry preferred
Product, market and business knowledge
Strategic leadership and execution
Proven track record of closing business deals and maintaining positive long-term business relationships
Ability to communicate with all levels of the organization
Willingness to travel up to 30% - 50%

Airline Travel Marketing Manager Resume Examples & Samples

Own the Airline product line P&L
Determine online Airline travel strategy
Must have 7+ years travel industry experience with a substantial part of the experience obtained in leisure travel and online travel segments
Extensive knowledge of Airline industry and the online Airline business model
Must have Marketing or Product Marketing experience in the travel industry
Experience in pricing and revenue management a plus
Knowledge of online travel and Airline distribution technologies
Proven understanding of international differences in online travel customer behaviors and preferences
Ability to define an analytical framework that drives and support business decisions
Ability to work in a fast growing entrepreneurial environment, while building a sustainable and scalable structure and organization
Ability to set clear priorities and to execute accordingly
Ability to collaborate and work in a highly matrixed environment
Effective leadership and proven managerial skills
Excellent oral and written communication
Understanding of cultural diversity and experience working in an international team
Ability and desire to work as part of a high performing team
Availability to travel both domestically and internationally up to 20%

Manager / Director Airline Marketing Resume Examples & Samples

Supervise and drive all Marketing activities and monitor campaigns taking place in the Asia/Pacific region
Ensure and validate elaboration of marketing strategies to adopt for all sales campaigns in the Asia/Pacific region and act as focal point for VP Marketing and regional VP Sales to develop and co-ordinate overall market approach
Develop and share internally an in-depth knowledge of Asia/Pacific aviation market and trends
Be the manager and leader who develops and promotes new ideas and concepts to reinforce Bombardier competitive advantage through carefully designed marketing messages for the region
Coach and develop members of your team as required
You possess a Aeronautical master degree or an MBA in aviation and at least 10 years of experience in evaluating or marketing aircraft
You show strong analytical skills with the capability to develop innovative technical or marketing argumentations
You have a dynamic personality with excellent communication skills and are natural in commercial relations
You can deliver highly professional presentations to all levels of audience and to represent the company to its best advantage
You have a strong experience with use of computer programs and tools
You are fluent in English, both written and spoken, and possess other languages
You are able to work in a multi-national team and to develop long term relationships with different parties involved

Manager, Airline Marketing Resume Examples & Samples

Support the marketing objectives of the Commercial Division
Supervise and drive all Marketing activities and monitor campaigns taking place in the Europe & CIS region
Ensure and validate elaboration of marketing strategies to adopt for all sales campaigns in the Europe & CIS region and act as focal point for VP Marketing and regional VP Sales to develop and co-ordinate overall market approach
Prepare for and present to internal and external customers, including at conferences or public events, as necessary to convey relevant marketing messages
Maximize Bombardier image and reputation by establishing credibility and maintaining good working relationships with customers’ management team and the aviation community
Develop and share internally an in-depth knowledge of Europe & CIS aviation market and trends
You have a strong knowledge of Commercial Aviation with a wide network of contacts in the industry and an extensive understanding of aircraft marketing strategies and industry trends & dynamics
You have experience in managing effectively and developing people
You can deliver effective results in a timely way
You are motivated, passionate about aviation, flexible, dedicated and team player

Airline Program Manager Resume Examples & Samples

Manage overall project plan- ensuring tracking to strategic deliverables
Supporting relationship with product team, engineering, IT, Marketing, finance, Legal, and operation, and other team to manage interdependencies
Primary point of contact for customer and voice of the organization to customer on existing and follow on delivery programs
Frame issues, leverage strategic priorities and drive project team toward the best path forward
Hold regular cross-functional project meetings to review and update projects logistics, schedule, and objectives. Assure early problem identification and implementation of corrective action
Participate in negotiation of contracts/changes, coordinate preparation of proposals, statements ofwork, request for proposals and proposal evaluation
Establish and maintains a scope and Program Plan for each program/customer. Interpret, translate, and flow down program requirements into the Program Plan. Identify & manage risk and opportunities to meet program objectives. Monitor compliance with program master plans and schedules, including milestones and performance
Ensure all project plans are up-to-date and complete with respect to schedule, cost estimations, and status
Lead negotiations with project participants and stakeholders on significant future improvements or changes., research lessons-learned, and best practices
Review project proposals and plans to determine technical practicality, funding limitation, business implications, procedures for accomplishing projects, resources requirements and technical coordination meeting, providing technical input as required
Provide timely reports to ensure an understanding of the project performance. Prepare interim and completion project reports
Take a proactive stance by developing contingency plans for potential risk and identifying contingency plan deployment criteria to resolve potential problems
Ensure pertinent written records are maintained that document all agreements for the projects
Bachelor’s degree in technical field
10-15 years of relevant work experience
5-10 year of experience in managing Information technology and Engineering projects
5-10 years aerospace/ airline program management experience
Knowledge of FAA certification process is preferred
Work experience with Agile development methodology is plus
Blend of airline, internet, retail and wireless technology experience is ideal
Extensive practical knowledge of project management theory, concepts, theory of constraints, critical path methodology project risk management, project scope management, project management lifecycle
Ability to manage multiple priorities
Practical problem solving and strategic thinking skills, critical thinker, and self-starter
Superior communications skills with all levels of employees and both internal and external customers-including presentations, negotiations, and written reports
Experience in both start-ups and consolidated companies is preferred
Ability to work in a fasted paced environment while maintaining view on the strategic direction and being as detailed as needed. Willing and able to get down in the details “to make things happen”
International work experience is plus
Domestic and international travel is required
Consultant work experience is plus
Working experience withAS9100 process/implementation, KPI and Performance Management metrics is preferred
Demonstrated ability to work successfully with demanding customers, difficult schedules and technically challenging projects
Lead program teams composed of multi-disciplined, matrix personnel to ensure realization of program objectives

Product Manager Airline Passenger & Inventory Management Systems Resume Examples & Samples

4-8 years of business experience in product management, marketing, consulting or related function preferably in the technology industry
Experience working for an airline (or another airline IT technology provider) in commercial or technical role in domains including Airlines Revenue/Inventory Management , Pricing, Schedule/Network Management and/or Solution/Systems Architecture
Experience with product lifecycle and delivery

Risk Manager, Airline Portfolio Resume Examples & Samples

Previous Merchant Acquiring Risk, Client Management or Commercial Credit Underwriting experience
Airline / Travel industry experience
Strong financial and analytical acumen, financial credit and/or accounting knowledge, comfort with numbers, excel and financial statements is a must
Very strong negotiation and communication skills, both verbal and written
Ability to confidently present complex credit metrics to CFO and CEOs of multi-million dollar companies
Demonstrated relationship building skills and experience managing multiple stakeholders
Self-starter able to navigate a dynamic environment and make decisions using ambiguous information at times
Creative thinker who thrives on finding unique solutions, particularly in workout scenarios, which enable all parties to “win”
Knowledge of SQL, Terradata or SAS is advantageous
MBA, CFA or equivalent
Fluency in other European foreign languages is desirable

Manager QC Airline Installation Operations Support Resume Examples & Samples

Be responsible for preparation and management of the QC support budget
Ensure products conform to drawing, specification, and quality standards
Hire and manage the QA Installation Leads
Ensure regulatory conformance of the installed products
Issue Corrective Action Requests (CARs) and ensure corrective actions are implemented and effective
Provide progress reports to the Director of Airline Operations and upper management as required on the following Installation functions
Per site QC findings
Forecasts will be broken down by airline and aircraft type
Report on CAR issued vs closed
Installation site audit schedule and results
Installation Lessons Learned
Conduct presentations on the Installation and work flow process as required
Conduct on-site audits to insure all work performed is being accomplished and properly documented I.A.W. all FAA, OSHA, Airline partner and company regulations
Work with cross functional teams including Engineering, Program Management, Manufacturing, Supply Chain, Configuration Management, Legal, Contracts, and Operations in support of continuous improvement initiatives
Support and implement strategic initiatives around improved Quality performance
Perform other tasks as required by the Director of Airline Operations
A College degree is preferred
He/She should possess proven strong interpersonal, organizational, analytical and communication skills
He/She should possess a valid FAA Airframe and Powerplant (A&P) License
He/She should have a minimum of 15 years commercial aircraft maintenance experience including electrical and avionics installations on jet powered transport aircraft. With a minimum of 7 years in a quality/supervisory/management capacity over both management and non-management personnel
He/She shall have a thorough working knowledge of Federal Aviation Regulations
He/She shall possess a working knowledge of STC process
He/She is required to have an ability to interpret all technical manuals, drawing packages and engineering orders supporting the installation and repair of the Gogo system
He/She shall have hands on experience working with maintenance planning and aircraft routings processes
He/She must possess proven customer service skills
He/She must be able to pass all FAA back ground checks to be able to receive customer/airport security badging
He/She must be able to pass a continuous alcohol/drug program

Airline Project Manager / Business Analyst Resume Examples & Samples

Project managers/business analysts with crew scheduling experience
Business analysts with heavy supply chain backgrounds
Project managers with both agile and waterfall experience

Airline Account Manager Resume Examples & Samples

Increase department and company profit and revenue by building strong customer relationships
Act as the main point of contact for all customer inquiries
Respond to customers efficiently, thoroughly, and professionally
Manage customer expectations to align with operational capabilities
Work cooperatively with capacity providers to provide solutions for customers’ needs and resolve issues
Work with Sales Managers to identify and qualify potential business opportunities
Foster strong relationships with customer base to increase revenue opportunities
Receive and accurately enter loads tendered through phone, fax, email, and EDI
Ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced environment
Experience with AS400 operating systems is a plus
Transportation industry knowledge and experience is a plus
Customer Service/Sales experience is a plus

Airline Product Manager Resume Examples & Samples

Capture market requirements through customer consultation and working with the technical marketing team, Inflight Services team and regional directors
Define the addressable markets for given product opportunities
Develop the airline connectivity and value add product portfolio
Create the product message for the airline product portfolio
Work with business unit and corporate marketing communication teams to ensure airline product message stays within guidelines
Documentation of product requirement definitions
Translation of product definition into requirements to be delivered by each element of the end to end system
Support technical marketing teams as subject matter expert
Work with the engineering product team to align direct airline product with core network capabilities and wholesale aviation product
Produce product collateral for marketing, commercial, and regional aviation teams
Define acceptance criteria for post implementation testing
Provide regular updates to business unit and engineering teams on airline product and roadmaps
Degree or equivalent
Minimum 10 years product management experience in commercial aviation and/or telecoms
Demonstrate success at defining and launching aviation or telecommunications products
Knowledge of the technical and commercial constraints of delivering services within an airline cabin environment
ISP product management experience for fixed or mobile an advantage

Airline Solutions Incident Manager Resume Examples & Samples

Manages critical incidents to ensure consistent and effective engagement of technical teams, quality troubleshooting actions and timely restoration of service
Participates in severity incident troubleshooting bridge calls to ensure the proper engagement, coordination and performance of extended support teams
Carries out quality communication during incidents, to both internal and external audiences, including upper management and C- level customer contacts (CEO, CIO, COO, etc)
Manages high-visibility customer escalations requiring immediate follow-up
Oversees all critical incidents and customer requests for timely service restoration and effective post-incident follow-up
Participates in the Problem Management process upon service restoration to ensure root cause is identified and remedial actions are applied
Ensures effective tracking and documentation of incidents for organizational and executive review, follow-up and strategic planning
Compiles information of incidents handled for reporting, analysis and continued service improvement purposes
Performs post-issue trend analysis to proactively identify potential failure points at solution, system or customer-level
Drives strategic projects to ensure overall improvement in system/solution health and effective overall technical engagement, including but not limited to internal processes, solution quality, system stability, organizational alignment and customer behavior
2 years of operational team management experience at formal or informal levels
4+ years technical experience in supporting high availability solutions
Proven leadership of technical support or project teams
Proven technical/functional knowledge of Sabre products, or equivalent
Excellent communication skills and ability to interact professionally with a diverse group of clients and staff in difficult or conflictive situations
Ability to think critically, analyze, listen, clarify, solve problems and work independently
Ability to multi-task under pressure
Proven sense of urgency, attention to detail and high sense of responsibility

Airline General Manager Resume Examples & Samples

Directs the airline`s SMT in ensuring the optimal operation of all functional areas
Ensures that flight safety, reliability, and on-time performance service standards are maintained throughout the assigned route structure
Ensures the achievement of Commercial and Charter sales targets and business development strategies are in place to generate new business
Guarantees that all airline activities are conducted in accordance with applicable safety regulatory external and internal guidelines Supports human resources activities throughout the operation
Develops and implements airline’s strategic plans in order to achieve results in a cost-effective manner for DHL: meeting revenue, cost and profitability targets
Represents the individual and group airlines in legal/fiscal/regulatory issues as required

Airline Aftermarket Sales Manager Resume Examples & Samples

Located in the APAC region and reporting to the Airlines Aftermarket Sales Director in APAC, this position is responsible for profitable revenue growth at assigned MRO Air Transport account(s) in the APAC region
Responsible for achieving AOP at assigned Airlines MRO account(s). Drive demand firming
Use SFDC and data analytics to build account plans that focus on driving growth at assigned account(s). Strong focus on RMU sales and securing repair & overhaul business on all Honeywell products through the most profitable channels. Responsible for all sales to an Airline MRO which requires alignment and coordination with the Airlines Aftermarket sales, Airlines Selectables, Connected Aircraft sales team, Service Sales, Tech Sales and Honeywell Aerospace Trading (HAT) for spares sales
Daily engagement with senior management at Airline MRO customer(s) as well as frequent briefings to Honeywell senior leadership
Provide input to AOP and STRAP process
Minimum of 6 years Airlines MRO industry, product and sales knowledge experience
Deep knowledge of Retrofits Modifications Upgrades (RMUs) as they pertain to the Honeywell equipment on air transport aircraft and associated value propositions

Qr-manager Airline Services Operations Resume Examples & Samples

Bachelor's degree or equivalent
Expert- minimum 7 years of job-related experience required
Minimum 5 years experience in flight catering operations as manager
Strong MS office-skills including Word, Excel Power point
Managerial skills- Ability to delegate work, set clear direction and manage workflow. Strong monitoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members

Airline Catering Manager Resume Examples & Samples

Manages customer relationship through drafting proposals and contracts, responding to customer inquiries, as well as organizing arrangements as they relate to social and corporate events ie: set-up and execution of social and corporate meetings, meals and special events. Provides direction and supervision of meeting and/or catering logistics to catering and event services managers and other departments and team members responsible for event execution
Represents the hotel and conducts conferences with individual customers by telephone or in-person to solicit and close group and local catering business. Meets with and entertains customers, conducts property tours and promotes facilities and services and within parameters, has discretion to negotiate contracts with customers and commission agreements with vendors
Provides support to Sr. Catering Managers and Director of Catering in planning and on site execution of large events
Assists in the physical movement of hotel or customer equipment or furnishings as necessary to complete a tight turn-around of public function space
Follow-up with the Kitchen and F&B department to ensure highest quality
Coordinating airline orders and communicating and change
Directly assists customers as necessary, which may require moving of up to 20lbs
Audits HACCP and Food Hygiene checks, customer checks and department charges and files to ensure accuracy
Supervises staff in creation and distribution of accurate written materials
Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies
Re-book functions and follow-up with customers by sending a thank you
Compiles Food and Beverage post event report
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Excellent command of the English Language
Good computer skills
High knowledge of HACCP and food hygiene
Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Experience in a similar role with a proven track record
Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field would be advantageous

Airline Program Manager Resume Examples & Samples

Work with business and customer stakeholders to define customer objectives and requirements
Prioritize requirements and define scope to meet customer needs in a timely manner given available resources
Develop, maintain, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services, including: implementation plan, project schedule, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables)
Partner with internal and external development teams to deliver on time and with the quality required
Partner with customer operations to identify areas in need of improvement to increase customer satisfaction and decrease support requests
Anticipate problems and complications, and formulate solutions so as not to impede the progress of the project
Assume responsibility and drive ownership for issue resolution
Ensure all business systems, IT systems, partner platforms and networks are in place to support the offer and that the technical design accurately represents the requirements
Create and maintain scorecards to track vendor and partner performance

Airline Inventory Manager Resume Examples & Samples

Work in a team of Airline Inventory Managers to book flight space for our groups and individual travelers
Consolidate groups to travel together in order to maximize profit per bus
Find creative solutions for challenging gateways, i.e. suggesting new routings or airlines
Issue group tickets and take care of post ticketing changes
Maintain positive relationships with airlines while booking new flights and making changes to existing bookings
Work on assigned group volume throughout the year in order to constantly improve costs and quality of booked itineraries
Work closely with our Sales, Service and Production teams in order to improve overall travel experience for our groups
Support the Manager, Travel Canada with administrative tasks such a statistics, trainings for other departments, process improvements, etc

Airline Program Manager Resume Examples & Samples

Support relationships with Product Management, Engineering, IT, Marketing, Finance, Legal, Operations and other teams to manage interdependencies
Primary point of contact for customer and voice of the organization to customer on existing and new delivery programs
Hold regular cross-functional project meetings to review and update projects KPIs, schedule, and objectives. Assure early problem identification and implementation of corrective action
Participate in negotiation of contracts/changes, coordinate preparation of proposals, statements of work, request for proposals and proposal evaluation
Interpret, translate, and flow down program requirements into the Program Plan.Identify & manage risk and opportunities to meet program objectives. Monitor compliance with program master plans and schedules, including milestones and performance
Ensure all plans are up-to-date and complete with respect to schedule, cost estimations, and status
Review project proposals and plans to determine technical practicality, funding limitations, business implications, procedures for accomplishing projects and resource requirements
Provide timely reports to ensure an understanding of the project performance
Take a proactive stance by developing contingency plans for potential risk and identifying contingency plan deployment criteria to resolve potential problems. Lead phase-gate reviews and administer program checklists
Ensure pertinent written records are maintained that document relevant agreements for the projects
Bachelor's Degree in Business, Project Management or Aerospace, or related technical field. Advanced degree preferred
5-10 year of experience in managing Information technology or Engineering projects
Knowledge of FAA and EASA certification process is preferred
Superior communications skills with all levels of employees and both internal and external customers-including presentation delivery and written reports

Airline Partner Service Manager Resume Examples & Samples

Drive business and marketing plans to support Egencia revenue targets
Communicate on the local preferred supplier strategy to key business lines (AM, CS, Sales, Marketing, etc.)
Help preferred suppliers to navigate through the local Egencia organization
Develop and execute market initiatives to optimize Egencia preferred supplier mix Monitor preferred supplier performance monthly through key KPIs
Markets in scope: Denmark and Norway
Strong sales skills, ability to sell value and work in a partnership mode
Five years relevant experience – preferably from airline or similar
Number driven with ability to create dashboards
Excellent commercial and presentation skills
Articulate, self-confident starter
Proven ability to work collaboratively with the relevant teams
Fluent in one Scandinavian language and English
Knowledge of the travel and airline industries
Graduate Management level

Airline Program Manager Resume Examples & Samples

Supporting relationship with product team, engineering, Marketing, finance, Legal, and operation, and other team to manage interdependencies
Lead negotiations with project participants and stakeholders on significant future improvements or changes, research lessons-learned, and best practices
10 years of relevant work experience

Airline Program Manager Resume Examples & Samples

Provide regional local leadership support to the Airline Program Managers overseeing all local airline activities across the region
Manage the system roll-out onto the fleet including installation support, Kit deliveries, hardware and software upgrade programs in totality and local project support
Provide Certification oversight and configuration control duties to the airlines through Gogo internal and third party suppliers such as DOA’s
Supporting relationship with product team, Engineering, Technology, Operations, Account Management, finance, Legal, and other teams to manage interdependencies
Primary local point of contact for active project customer and voice of the organization to customer on production programs and fleet/system management and upgrades
Establish and maintains a scope and Program Plan for each program/customer.Interpret, translate, and flow down program requirements into the Program Plan. Identify & manage risk and opportunities to meet program objectives. Monitor compliance with program master plans and schedules, including milestones and performance
Hold a high degree of flexibility to adapt to a role that will likely change over time
Act as a deputy for Regional VP of PMO when required
Knowledge of EASA certification process is required
Knowledge of FAA Certification process is preferred
Blend of airline, aerospace, Engineering and IFE/IFC technology experience is ideal
Working experience with AS9100 process/implementation, KPI and Performance Management metrics is preferred

Airline Partnership & Tariffs Manager Resume Examples & Samples

Conduct analysis and formulate strategy for new cooperation initiatives to maximise revenue and benefits for the Cathay Pacific Group
Responsible for the overall partnership with interlines from normal bilateral partnerships to code-sharing and joint ventures
Negotiate and formulate the cooperation framework with external partners to ensure Cathay Pacific’s interest is being presented. Liaise with interline counterparts and internal departments to ensure a smooth implementation
Manage other commercial relationships including frequent flyer programmes, ground handling and airport operations as part of the interline cooperation plan and strategy
Conduct reviews on key bilateral cooperation on a regular basis, to ensure benefits are being delivered and put forward recommendations for future improvements
Oversee the implementation of codeshare and joint venture relationships, preparing the necessary agreement and procedure manuals. Ensure clear communications to ports, sales teams and other relevant departments to work on codeshares
Oversee industry changes in passenger tariffs through IATA resolutions and industry practices
Manage the Cathay Pacific baggage policy, tariff collections and all tariff/pricing related issues
Coach, supervise and empower subordinates to attain the highest desired level of job knowledge and skills. Formulate succession planning to ensure continuity is achieved
Cultivate teamwork within and between sections and departments
Minimum 7 years’ relevant working experience including 2 years’ experience in managing teams
Airline experience is a must. Ideally in revenue, ticketing or special rates
Commercially minded
Ability to make insight-led decisions and to see things from external perspectives
Highly analytical
Strong communication and relationship-building skills
Fluent in English. Fluency in Cantonese or Mandarin is an advantage

Airline Senior Maintenance Manager Resume Examples & Samples

Manages mechanics in overall maintenance operation in compliance with 14 CFR, manufactures specifications, the GMM, Company policy and procedures as well as other methods accepted by the FAA and OSHA
Assists in and/or develops effective schedules to meet the demands of the operation. Utilizes manpower and schedules to effectively complete maintenance. Keeps informed of the status of work-in-progress and prioritizes work
Ensures proper staffing levels are maintained
Develops innovative solutions to make aircraft maintenance processes more efficient and effective
Ensures that maintenance base has adequate materials, calibrated tooling and equipment to effectively accomplish maintenance. Maintains the maintenance base in good working condition
Evaluates Continuous Analysis and Surveillance System process to ensure best maintenance practices are use
Ensures that detailed accident or damage reports are completed when incidents occur and makes recommendation to prevent reoccurrence
Recommends changes to GMM to eliminate conflicts and/or enhance operational effectiveness
Supports other locations’ maintenance base operations by taking into account Company-wide interests
Insures OSHA/safety guidelines are followed. Ensures safety training of all mechanics
Manages the timely and accurate information on aircraft status, including accurate communication with Maintenance Control
Coordinates with human resources for questions/issues with leaves of absence, compensation, benefits EAP, etc
Oversees vendors (building maintenance, uniform, janitorial, etc.) to ensure that all work and services are provided in a timely manner
Screens, interviews and makes recommendations for hiring potential employees. Coaches and provides leadership, direction, motivation and supervision of direct reports. Appraises performance, provides performance feedback, takes corrective actions and oversees training and development of staff
Performs special projects and other duties as assigned or required
6 years A&P experience on similar aircraft with at least two of those years in a supervisory or lead position
Proficiency in Microsoft Office applications, especially Word, Excel and Powerpoint
No previous felony convictions and a stable employment history
Must have and maintain a valid Driver’s License and a clean driving record
Able to work both in a team setting and individually
Able to prioritize multiple tasks in a stressful environment
Must be able to communicate in an effective, calm and professional manner at all times

Assistant Airline Partnership Manager Resume Examples & Samples

Responsible for managing the overall relationship with our existing joint venture partners
Act as the central liaison between Cathay Pacific and our joint venture partners and coordinate all joint venture related activities within the Cathay Pacific Group
Conduct regular reviews on joint venture performance to identify shortcomings and potential opportunities. Ensure all joint venture deliverables are delivered
Formulate, negotiate and drive initiatives that maximise the benefits to the customer and joint venture. Flag issues and provide recommendations to the management team in a timely manner
Manage all aspects of the joint venture relationship including Frequent Flyer Programme, Ground Handling, Airport Operation and Commercial teams. Oversee and manage the implementation of new joint venture initiatives
Organise and prepare for joint venture meetings
Provide training and updates to internal users about joint ventures and keep track of industry activities and conduct research when required
Support the evaluation, negotiation and implementation of new joint venture partnerships
Support the Alliance and Frequent Flyer Manager in handling day-to-day Frequent Flyer and oneworld issues and studies if required
Minimum 5 years relevant experience
Airline experience is a must
Strong commercial background and is able to make insight-led decisions
Must be fluent in English and Mandarin (both written and spoken)

Airline Program Manager Resume Examples & Samples

Manage all aspects of multiple internal or external projects through the engineering lifecycle including project plans, project budgets, resources and delivery of outcomes
Provide timely reports to upper management to ensure an understanding of status and project performance. Prepare interim and completion project reports
Hold regular cross-functional project meetings to review and update project status, logistics, resources, schedule and objectives. Assure early problem identification and implementation of corrective action
Review project proposals and plans to determine technical practicality, timeframe, funding limitations, procedures for accomplishing projects, resource requirements and apportion available resources to project objectives. Perform ongoing internal project reviews and technical coordination meetings providing technical input as required
8 years of Project Management in a technical environment
4 years experience in an engineering or certification environment
4 years commercial aircraft structural and/or electrical engineering experience
Demonstrable Proficiency in MS Project and Power Point
Engineering degree in a relevant field
Ability to manage multiple projects in a high paced environment
Practical problem solving and strategic thinking skills, critical thinker with excellent judgment and initiative
Superior communication skills with all levels of employees, both internal and external customers, including presentations, negotiations and written reports