Business Analysis Resume Samples

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D Dicki

Daron

Dicki

3235 Schulist Square

Dallas

+1 (555) 882 8915

3235 Schulist Square

Dallas

Phone

p +1 (555) 882 8915

Experience Experience

Chicago, IL

Business Analysis

Chicago, IL

Ziemann-Jones

Chicago, IL

Business Analysis

Providing central point of contact through which Technology may work to maintain and prioritize the development backlog
Provide support to Product Management and the business in measuring and improving performance of products, systems, and processes where possible
Analyze report output and be proactive in researching areas of concern; make suggestions on improvements that will improve quality and productivity
Ad hoc reporting and project work to improve systems and processes
Create business model and logical data models for cash management products
Vendor management of our Istanbul-based application providers
Provide subject matter expertise to the development and test teams throughout the project lifecycle

Dallas, TX

Business Analysis Prf

Dallas, TX

Schneider and Sons

Dallas, TX

Business Analysis Prf

Works under normal supervision. Follows established directions. Work is evaluated upon completion for adequacy in satisfying objectives
Provide periodic updates on baseline execution, project status and application enhancements to accounting units and senior management
Independently determining and developing solutions, while working with significant autonomy
Identify and develop processes and process improvements
Providing business unit reporting at varied levels (agent, management, executive)
Providing a dual reporting relationship to technology and to business/functional unit management
Performing system configuration, providing end-user support and participating in system and UAT testing as it relates to various Corporate Applications

present

Chicago, IL

Business Analysis Analyst

Chicago, IL

Treutel-Borer

present

Chicago, IL

Business Analysis Analyst

present

Uses work management tools to facilitate efficient processes and to assess operational performance and quality of agency plant and service delivery
Performs data analysis utilizing knowledge of data handling to support business improvement and business strategy projects
Establishing and executing a continuous improvement plan for Service Desk execution
Assist in maintaining account and leadership dashboards, performance reports and billing support documentation
Analyzes operations and or other data, and works with management to set and modify distribution goals
Identifies issues that impact service provision and may make recommendations to management
Responsible for establishing performance standards and objectives for each account in alignment with the larger ALORICA business objectives

Education Education

Bachelor’s Degree in Finance

Iowa State University

Bachelor’s Degree in Finance

Skills Skills

A strong commitment to quality and efficiency
Knowledge of Global CRM, Contact Centers, EEIT, Ford Pass and related technologies (e.g. Case Management, Knowledge Management, Chat, Telephony)
Strong hands-on knowledge of various ERP business applications, business processes, and system processes
Excellent verbal and written communication skills and attention to fine details
Strong analytical skills and writing skills, to include solid experience in writing functional and technical specifications
Ability to multi-task
Strong interpersonal skills
Ability to work across multiple businesses
Strong analytic and problem solving skills
Credit Cards business knowledge a significant

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Senior IT Business Analysis Resume Examples & Samples

Ability to multi-task and handle changing priorities
Ability to manage requirements by tracking through to development and testing
Knowledge of waterfall / agile life cycle methodologies and techniques
Ability to create use cases and process flows
Ability to identify changes to requirements and do analysis to determine impacts
Ability to be collaborative and willing to facilitate knowledge transfer to development and support team members
Excellent communication, organizational and analytical skills
Ability to be a leader
Previous technical background and familiarity with design and programming techniques is a plus
BS or BA degree in information systems, computer science or related work experience

O&t-business Analysis & Product Manager Resume Examples & Samples

Knowledge of Foreign Exchange instruments
Knowledge of Emerging Markets
Knowledge of Derivatives products
Experience of agile software development and testing lifecycle
Ability to work under pressure during tight deadlines
Systematic, disciplined and analytical approach to testing and problem solving
Ability to persuade and influence staff at all levels, with diplomatic but assertive approach in dealing with people
Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
3rd level academic qualification
Equivalent combination of education and experience Competencies
Experienced in working on multiple issues & enhancements in parallel
Self motivated individual and creative thinker who will take ownership and accountability
Driver of projects and cajoling the users to move forward to meet project timelines
Ability to understand diverse views and decide on the most appropriate course to be adopted
Flexible, able to cope with changing requirements / time constraints
Good Techno Functional skills

Business Analysis & Rptg A Resume Examples & Samples

Lead efforts to assist LOBs in development and execution of appropriate record management obligations and requirements
On-going assessment of record management program’s effectiveness
Identify and remedy record management risks and issues
Assist with creation of training content related to record management, retention and destruction requirements
Conduct and lead educational training sessions for LOBs related to record management, retention and destruction requirements
Draft communications on behalf of record management team
Assist with management of current policies & procedures, ensuring accuracy and reviews conducted in accordance with firm requirements
Assist with the development of the firm’s Record Retention Schedules and related refresh processes
Promote consistent usage of processes to manage retention obligations
Assist with monitoring and analyzing record retention controls and assessments
Assist with support of LOBs in reviewing, identifying and assessing records management risks in their control assessments
Build relationships with LOBs and assist in leading meetings to measure and improve the effectiveness of the firm’s record retention program and obligations
Attend focus groups and forums (internal & external) to review record management trends, processes and potential impact to program as a result of legal or regulatory changes
Produce ad-hoc documentation and LOB retention support as needed
Oversee the fulfillment of legal hold obligations, to preserve potentially relevant information related to a legal, regulatory, tax, internal audit and other investigations
Work with LOBs and staff to identify employees and sources for information potentially relevant to a legal matters
Maintain up-to-date list of litigation hold requirement in the firm’s record management systems
Clearly define and repot on project execution and task management milestones
Strong process orientation and analytical/problem-solving skills, good judgment and common sense
Exceptional communication and influencing skills. The ability to interact with diverse, senior leaders and influence change within the organization
Confident presentation skills (both oral & written)
Able to take complex and abstract information and formulate into a clear and concise message and deliver to all levels and audiences
High degree of initiative, dedication and integrity
Understanding of legal, audit, or other hold/litigation requirements, including data identification, preservation, analysis and collection is preferred
Bachelor's Degree or experience in similar area

VP, Financial & Business Analysis Resume Examples & Samples

CEO and management information is of key importance to the business and Finance's partnership is critical. This role is high profile whose output, produced to tight deadlines, involves a senior level of readership including the CEO and Board. Output is also published in external reports. The accuracy and integrity of information reported is of paramount importance
Liaison with senior RBWM management and others in Group functions to gather all relevant information required to critically evaluate and report RBWM performance. It is vital the Senior Manager understands and is able to clearly present the business drivers underpinning the performance of RBWM
Analysis and presentation of business performance to meet agreed reporting requirements and provide business performance insights
Development & implementation of improved reporting, ensuring the MI is insightful and fit for purpose
Development & implementation of process improvements and efficiencies of all processes especially the integration of the TM1 tools into the local reporting process
The application of acquired business and technical knowledge to understand and resolve issues emerging from changing internal and external environment
The preservation of the high standard of analysis established by HSBC on all communication
Ensure the adherence, at all times, to relevant legal and accounting frameworks, particularly where the working practice is likely to influence senior management decision or where the financial information is prepared for an external domain
Minimum of seven years proven financial management experience or equivalent. Financial Services industry experience preferred
Well-developed management, interpersonal, analytical, project management, presentation and verbal and written communication skills

Manager Financial & Business Analysis Resume Examples & Samples

Bachelor’s degree in accounting, finance, economics, related field or equivalent experience
Five years proven regulatory reporting experience, or equivalent for a major US bank or US Branch of a Foreign Bank subject to Risk Based Capital requirements of the FRB/OCC
Preparation of Call and FR Y-9C Reports for a large US bank
Preparation of other aspects of FRB Reporting of a US bank
Experience in FRB/OCC regulatory policy or interpretations is desired
Strong knowledge of Federal Reserve Bank Capital Adequacy Rules and Regulations (Basel I, II and III capital calculations) is a must
Knowledge of SEC broker-dealer regulatory rules is a plus
Strong knowledge and understanding of financial services and products preferred
Key voice within the group
Substantial and varied work cycles driven by larger business cycles
Management and consumer financial services experience preferred
Bachelor’s degree in finance, accounting, economics, mathematics, statistics, business management, related field or equivalent experience

O&t-business Analysis Lead Resume Examples & Samples

Requirements management and communication with stakeholders
Eliciting requirements and story boarding
Translating and simplifying requirements for design/development/test teams
Ability to conduct cost/benefit analysis on solutions
Modeling Requirements (Using Use Cases, Sequence Diagrams and flow charts)
Impact analysis and debugging issues in test environments
Creation and Review test cases and supporting testing
Manage conversion of data and functions from old version to new version
Min 3 years Business Analysis experience with at least 2 years in Financial Services analysis
Domain expertise in banking & cards customer servcie with 2 years’ experience Subject Matter Expertise in automation and workflow capabilities
Cross Channel Sales & Servicing expertise: Branch, Telesales, Call Center, IVR , Internet, Mobile and ATM
Min 1 year work experience in Industry Standard Use Case based Functional Requirement Tool – Raptor/Blueprint strongly preferred
Min 1 year work experience in Rational Team Concert
Min 1 year work experience using Agile Methodology
Min 1 year work experience in Industry Standard Quality Measurement tool – HP Quality Center strongly preferred
Knowledge of US & Regional Mandatory, compliance items related to Sales and Servicing
Excellent English oral/ written communication and presentation skills (MS Office Suite)

O&t Ap Cis Head of Business Analysis Resume Examples & Samples

Degree in computing preferred
Strong knowledge of various IT technologies and products
Ability to influence other departments without direct reporting structure
At least 5 years of experience in similar capacity
Strong inter-personal and communication skills

Manager Financial & Business Analysis Resume Examples & Samples

Full mastery of fully qualified position
Minimum of five years proven and progressive financial and/or business analysis experience, or equivalent. Previous financial services experience preferred
Three years proven experience in statistical analysis and/or predictive model development in a financial services environment, preferably modeling balance sheet and/or pre-provision net revenue items
Bachelor’s degree in mathematics, statistics, finance, economics, related field or equivalent experience; Masters Degree preferred
Strong interpersonal, analytical, organizational, project management, problem-solving, presentation and verbal and written communication skills
Proficiency with personal computers, UNIX, and pertinent mainframe systems and/or software packages. Strong programming skills to include knowledge of statistical programs (e.g. SAS, SPSS, etc.) and/or advanced database programs. Proficiency with Microsoft’s suite of products (Excel, Word, Project, PowerPoint, etc.)

Business Analysis Director Resume Examples & Samples

Frequently involved with a variety of broad based and complex strategy or systems development issues requiring conceptual thinking. Often requires development of new concepts and approaches to solving issues affecting the Citi Retail Services organization
Applies a broad and comprehensive understanding of multiple functional areas as well as underlying business principles
Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations. Draws on diverse range of internal and external sources as well as personal and relevant experience
Influences and negotiates with senior leaders (across functions) and with external partners
Understands retail and credit industry trends and competitive environment
Requires interaction with senior executives in Front Office, Operations, GCT and Retail Partners - exceptional client management and communication skills required
Deep understanding of digital B2B and B2C business platforms - new customer acquisition, account servicing, and digital & mobile payment schemes
10 years of program management experience and technical strategy consulting/ownership required
Proven experience in and knowledge of Digital delivery is required
Bachelor’s degree - advanced degree a plus
Strong customer focus and management of client expectations - ability to establish and maintain a high level of user trust and confidence
Ability to simplify complex IT information and design clear, value focused messages to a variety of audiences under tight timeframes
Proficient in project management methodologies and techniques
Significant interpersonal skills at all levels of management, and ability to motivate employees/teams to apply skills and techniques to solve dynamic problems
Possess strong collaborating and/or influencing skills with senior leadership
High energy, confident individual that communicates with passion and authority
Ability to think short- and long-term
Proven capability as change agent in previous work assignments
Excellent written and verbal communication skills. Must be able to effectively communicate with management and employees across business units

Business Analysis Lead Resume Examples & Samples

Minimum of 2 years of experience in IT
General management skills with emphasis on project and people management, communication (written and oral) skills, problem and crisis management capabilities are essential
Ability to influence stakeholders across functional teams
Demonstrates thought leadership, initiative, independence, and willingness to innovate and learn
Proven ability to influence cross-functional teams without formal authority
Technical and functional skills: consumer banking - call center, cards/banking domain knowledge is preferred
Strong experience in business requirement analysis, gap analysis
Functional documentation and presentation
Knowledge in blue print will be an advantage

Manager Financial & Business Analysis Resume Examples & Samples

Assist with Monthly Deliverables to Global CMB and HNAH Central MI
Manage relationships with HTS and Global function partners to understand monthly indirect expenses
Lead and manage all cost reporting in the monthly Product/Segment Supplemental reporting
Lead and manage cost allocation methodologies for products and segments for Actuals
Work with CMB GFC teammates on cost schedule data in MI Actuals. Serve as their go-to person to resolve issues
Manage FTE tracking – project hires, ins/outs, boundary changes
Serve as the coordination point for NAM for all Global CMB cost requests including FTE walks, direct cost walks, and outturns
Provide inputs to Estimate/Flash process for direct expense/indirect expense – major drivers, significant changes versus prior month and plan
Cost Commentary for Global CMB Flash and HNAH Monthly presentations
Cost and FTE walks for Global CMB (monthly performance templates, AOP templates, LE templates)
HNAH Monthly Outturn deliverable
Track and manage accruals for intercompany invoices. Provide inputs to CMB Controllers monthly. Track entries in FTP
Process and manage all invoice payments from Global teams
FTE tracking for US ManCo requirements
Review and manage Staff Tracker/new GHA system FTE data
Provide cost reporting analysis for COO group and other teams outside of the segments within CMB
Quarterly sustainable saves
Go–to person/subject matter expert on all cost for HNAH Central MI and for Global CMB
Point person for Greenfield costs in CMB
All other adhoc cost requests
Seven years proven financial analysis and/or project management experience, or equivalent. Management and consumer financial services experience preferred

Specialist Business Analysis Resume Examples & Samples

Support senior team members in projects namely the Cash Factory Project during all phases with analyzing, defining, implementing, testing and documenting of template processes for the various Treasury solution like BCM, Payment on behalf, Inhouse Bank, e-Banking etc.. In addition also organize and execute key user trainings as part of the project and ensure proper documentation
Perform “Keep System Running” activities (e.g. monitoring activities for the Cash Factory tool, new master data setup, table maintenance, etc.) in the adidas Group Global Client (SAP FI/CO) following internal standard desktop procedures and processes
Perform changes in the system (e.g. related to Intercompany Reconciliation tasks, master data adjustments, Table adjustments, etc.) according to predefined and approved specifications as part of Projects or Change Requests
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e.g. Intercompany Reconciliation tasks, Sales/COS reconciliation and posting of reclassifications, execution of the SAP FI/CO Group Reporting Interface) and in GRAPE (Consolidation Monitor tasks e.g. Zero Load, Data Load, Validations) for assigned companies and company codes (approx. 2-4 companies out of 30 companies supported by the Financial Shared Service Center) under supervision of the superior
Be accountable for a defined smaller area of responsibility (e.g. e-banking tool, BCM monitor, adirace Interface, Management/non-Management reconciliation, GRAPE month-end preparation tasks) and number of companies (e. g. 2-5) following the specific desktop procedures in place
Support and handle standard customer queries for assigned tasks (e.g. BCM monitor, e-Banking solution) also providing respective feedback to the customers (e.g. FSS Accountants, Group Accounting team, local accounting teams)
Assists in creation and rework of desktop procedures, training documentation or presentations in close alignment with Manager/Senior Manager
Fluent English language
Solid financial knowledge
System affinity
Knowledge of SAP FI/CO and/or SAP BCS of advantage

Business Analysis for Commodities Simpliciti Resume Examples & Samples

Analyse, prepare requirements/use case, and explain to Tech, UAT for Simpliciti Commodities Derivatives Risk/PnL/Trade services
Understand the analytical models involved in Commodities Derivatives
Interaction with business users
Support the various branch business groups and external systems during the UAT phase of the rollouts
Coordinate with offshore team to ensure correct understanding of business requirements
Have experience in analysis of OpenLink Endur trades
Have experience in risk, PAA and exotic monitoring tools for Derivatives Trading System – commodities derivatives
Have good knowledge of commodities derivatives trading systems derivatives - backed by experience
Should be able to work effectively in multidisciplinary teams
Have experience of testing real time, mission critical systems
Work experience in detailing the requirements to Technology
Very good all-round domain skills
Work experience in derivatives trading systems
Ability to understand analytical methods involved in derivatives trading system
A good academic background, with at least an undergraduate degree, preferably in a Business related subject

Digital Business Analysis Resume Examples & Samples

Experience in UML & UI modeling tools
Strong understanding of banking products (retail, cards, mortgage, investments) including revenue and cost drivers
Strong analytical and business analysis skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Provide and lead user-centered design or human factors engineering

Business Analysis Integration Manager Resume Examples & Samples

Help to improve Disney Institute’s financial position by analyzing business results and variances; identifying trends and gaps; and making appropriate recommendations
Leverage business and financial measurements to identify continuous improvement opportunities
Develop and communicate processes to ensure effective and efficient business workflow and reporting
Conduct and deliver regular business measurements, analysis and reports
Develop financial and accounting tools, analyses and metrics in support of business strategies
Provide and summarize data to support decision-making
Lead the billing function to ensure that invoices are issued and payments are received in a timely fashion
Account for revenue received and expenses incurred by the business unit, including ensuring the collection and remission of all appropriate withholding and value-added taxes
Manage a variety of business support projects as assigned
Demonstrated ability to adapt successfully in a fast paced environment with minimal direction
Proven ability to collaborate with and influence partners, peers and leaders
Ability to leverage experts and raise critical issues as appropriate
Demonstrated high detail orientation
Demonstrated problem solving skills, as well as continuous process improvement skills
Strong organization and project management skills
Proven experience and strong understanding of billing and accounts receivables processes in an international business setting
Demonstrated proficiency in Microsoft Excel, PowerPoint and other Microsoft Office programs
Demonstrated coaching and leadership skills
Strong analytical, partnering and presentation skills
Prior accounting experience for a business conducting international transactions on a consistent basis
Bachelor’s degree in Accounting, Finance, or equivalent

SVP, DM Business Analysis Group Manager Resume Examples & Samples

Graduate level degree in Economics, Statistics, Operations Research, or a similar field required, a Ph.D. degree preferred. Two to four years of industry experience preferably in Financial Services
Strong SAS, Matlab, R skills. Ability to learn other software such as Hive, Mahout, Python quickly
Superior analytical and practical problem solving abilities
Must be a self-starter with strong work ethic, and with the desire to accomplish tasks with excellence

Technical Business Analysis & App Development Resume Examples & Samples

Closely work with Functional mangers & Global business owners and gather business requirements and document them
Carry out initial investigation, solution identification and sizing
Provide industry standard high level design along with prototypes
Detailed analysis and design
Build and unit test against specifications
Partner with business/process owners to determine and refine reporting and analysis requirements
Automate identified business processes through right technology & industry standard solutions and reduce manual intervention and improve efficiency
Utilize multiple programming languages and software technologies to ensure applications are suitably fit for use and admissible for maintenance/upgrades. Most specifically .Net development with Sql Server
Excellent knowledge of the full life cycle of a project
Open to learn and implement new technologies
Share team responsibilities for production delivery coverage
Must have experience / knowledge of at least three of the following Technical skills per resource family
3 to 5 years experience in software development experience required in the Object Oriented environment
2 years experience in Requirement Gathering/Business Analysis/Customer Coordination
4 to 6 years experience in Web Development: ASP.Net, C#, etc
2 to 4 years experience in Database Development: SQL Server
Must be confident in communicating at/with all levels of management
Ability to gather and understand requirements, create UML Analysis/Design Models
Good analysis skills in order to aid in trouble shooting and problem solving
Should be flexible with changing shifts
Bachelor's degree in Engineering, Computer Science or Information Technology
5 to 7 years experience in development of Applications in an Object Oriented environment
Knowledge of release management version and revision control practices and procedures
SQL Server 2008, Oracle programming experience (stored procedures, PL/SQL, query optimization)
SQL Server administration experience is a plus
Microsoft Business Intelligence Tools experience is a plus

Specialist Business Analysis Resume Examples & Samples

Perform “Keep System Running” activities (e.g. User handling support, change requests for assignment, new master data setup, opening and closing of versions, table maintenance, Interface error log checks) in the Global Client (SAP FI/CO) and SAP add-on tool Runbook following internal standard desktop procedures and processes
Perform changes in the system (e.g. related to step assignments, user groups, master data adjustments, Table adjustments) according to predefined and approved specifications as part of Projects or Change Requests
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e.g. Sales reconciliation and posting of reclassifications) and in GRAPE (Consolidation Monitor tasks e.g. Zero Load, Data Load, Validations) for assigned companies and company codes (approx. 2-4 companies out of 40 companies supported by the Financial Shared Service Center) under supervision of the superior
Be accountable for a defined smaller area of responsibility (e.g. adirace Interface, Management/non-Management reconciliation, GRAPE month-end preparation tasks) and number of companies (e. g. 2-5) following the specific desktop procedures in place
Support and handle standard customer queries for assigned tasks (e.g. Runbook) also providing respective feedback to the customers (e.g. FSS Accountants, Group Accounting team, local teams)
Support senior team members in projects e.g. by carrying out transactional data analysis, master data structure analysis, new company step setup, master data setup with Runbook
University degree or equivalent education required

Specialist Business Analysis Resume Examples & Samples

Perform “Keep System Running” activities (e.g. new COA master data setup, table maintenance, Interface error log checks) in the adidas Group Consolidation system (SAP FI/CO) following internal standard desktop procedures and processes
Perform changes in the system (e.g. related to master data adjustments, Table adjustments) according to predefined and approved specifications as part of Projects or Change Requests
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e. Sales reconciliation and posting of reclassifications) and in GRAPE (Consolidation Monitor tasks e.g. Zero Load, Data Load, Validations) for assigned companies and company codes (approx. 2-4 companies out of 30 companies supported by the Financial Shared Service Center) under supervision of the superior
Be accountable for a defined smaller area of responsibility (e.g. COA process, adirace Interface, Management/non-Management reconciliation, GRAPE month-end preparation tasks) and number of companies (e. g. 2-5) following the specific desktop procedures in place
Support and handle standard customer queries for assigned tasks (e.g. COA request) also providing respective feedback to the customers (e.g. FSS Accountants, Local Accounting team)
Support senior team members in projects e.g. by carrying out transactional data analysis, master data structure analysis, validation setup, master data setup

Business Analysis Lead-equities Resume Examples & Samples

Responsible for management of project plan, tracking issues and risks
Directly interface/work with Business, Compliance, Risk, Application Development, QA on regional initiatives
Business knowledge of Equity Business from Front Office Trading to MO Trade Processing for both Cash and Derivatives. 2. Minimum of 5 years experiences in business analysis and project management
Practical experience in SDLC project life cycles is an advantage
Ability to lead and work with teams across functional area, multiple locations and time zones

Business Analysis Treasury Resume Examples & Samples

Identify solutions, develop business requirements, and engage Stakeholders as appropriate to gain sign off within prescribed time lines
Ability to assess the implications and impacts of proposed changes
Ensure test defects are resolved efficiently and the Change Control process is adhered to
Language/package skills such as C++, SQL, SAS, Mathlab
Knowledge of Visio desirable
The ability to identify and design solutions and proven experience in the development of these solutions on a range of systems
A knowledge of Treasury and Foreign Exchange products / payments would be helpful

Business Analysis Resume Examples & Samples

Ensure project objectives, as delegated, are met and policies are adhered to
Analyse data and processes to inform and formulate proposals to Stakeholders
Create process maps, end-user procedures and training/communication materials
Utilise process review methodology and data/metric analysis to support Senior Manager/Stakeholders in decision making
Build and maintain effective relationships with project stakeholders to ensure all their objectives are understood and included in proposed changes
Well developed interpersonal and communications skills
A understanding and experience in project life cycle methodologies

Senior Manager Financial & Business Analysis Resume Examples & Samples

Compliance-work with compliance to ensure Covered Transactions are identified and collateralized where necessary
Legal-work with Bank Regulatory as pertains to regulatory interpretations
Asset Liability Management-work with ALM to ensure 23A collateral is managed effectively
Project Management/Consulting-workwith Project Management/Consultants to lead projects toward building and enhancing the enterprise-wide Regulation W Program within Finance
Lines-consult with the business to provide subject matter expertise and to ensure compliance with the Reg W Policy
4-7 years bank experience in Audit or Compliance or Risk or Finance/Treasury/Project Management experience with a focus on Regulation W (Transactions with Affiliates)
Experience working in a large, complex financial service organization
Experience working with regulatory agencies, including FRB, OCC, FDIC or State agencies
Should be able to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization
Strong working knowledge of the regulatory risks associated with a banking institution as well as experience working in and/or building effective control programs
Experience reading and interpreting regulations, laws, and statutes and writing policies and procedures
Problem solving skills as well as flexibility and adaptability are of key importance

SVP, DM Business Analysis Group Manager Resume Examples & Samples

Identify opportunities to enhance customer experience through analytics and lead cross-functional projects to implement recommendations
Analyze customer behavior patterns and associated P&L performance and leverage data-driven insights to make servicing and cross-sell marketing recommendations
Lead development of models/algorithms to improve the relevance of servicing and marketing communication
Support cross-functional partners with the development of digital A/B tests and measure impacts of recommended program changes
Assist with the development of business cases, which include quantifying revenue opportunities and examining cost-benefit trade-offs of recommended actions
Provide Digital Servicing subject matter expertise and conduct competitive analysis
3+ years leadership experience in Digital Servicing / Marketing role
Experience in Financial Services and/or Cards business highly preferred
Knowledge of digital and offline data; Cards experience preferred
Advanced proficiency with Site Catalyst and other Digital Analytics tools
Experience with Digital data using Big Data (Hadoop, Hive, R) highly preferred
Strong written and verbal communication/presentation skills

Manager Financial & Business Analysis, Rbwm Resume Examples & Samples

Responsible to complete various requested schedules
Rotational work on all areas of MI
ALM/Treasury expertise developed over time
Full understanding of CCAR support/process over time
RBWM Product knowledge including the modeling of credit cards and further produt segmentation is a plus
Proven decision-making skills
Strong understanding of business issues and the drivers of business performance
Ability to work well independently, in a fast-paced environment and with all levels of internal and external management and government regulators

Manager, Merchandise Business Analysis Resume Examples & Samples

Gather and organize requirements from the merchant team for new upgrades to existing systems
Research merchant workflows to find opportunities for greater efficiency/process improvement and create systems to support those opportunities
Support regularly recurring and ad hoc merchant initiatives such as clearance, price changes, promotions, and returns to insure a proper outcome
Manage a team of three business analysts and work in partnership with merchants, IT professionals, and store operations professionals
5 to 10 years of experience managing system development or operations for a mid-size or large retailer
Knowledge of merchant processes, such as product acquisition, promotion, and allocation, as well as store systems
Strong problem-solving and interpersonal skills

Business Analysis Resume Examples & Samples

Work across multiple finance groups to evaluate and improve business operations
Mentor and train teams across the business in the art of process improvement
Create templates and reporting tools for use by these teams to help track progress
Ad hoc reporting and project work to improve systems and processes
Bachelor’s degree in a business discipline (Finance, Accounting, Management, Marketing, Mathematics)
Strong technical skills in Excel (Pivots, Lookups) and a major ERP system (Oracle, SAP, JDE)
Manufacturing and/or distribution industry background is preferred
Self-motivated, driven personality

Senior Business Analysis Associate Finance & Risk Convergence Program Data Sourcing Loan Resume Examples & Samples

Drive and/or assist in defining project requirements and deliverables by identifying, driving and participating in project milestones, phases as well as specific action items
Generate workflows and process design for business process improvement
Partner with team members and business / technical partners to discuss requirements, technical solution and process solutions, etc
Leverage and share best practices and process enhancements to be included in technical and process solutions
Effectively communicate with peers and colleagues across different groups and functions. Escalate issues as appropriate
Actively participate and collaborate in work stream meetings and ad hoc working sessions including driving agendas, preparing meeting minutes and keeping track of agreed actions
Create and produce periodic executive reports and presentations for senior management
2 years of previous finance or risk experience, preferably with exposure to complex finance or risk programs
Good knowledge of project management techniques and tools (Microsoft Project, Visio)
Strong analytical / critical thinking and problem solving skills
Ability to toggle back and forth between detail and strategy / big-picture
Strong written and verbal communication skills, including attention to detail as well as the ability to summarize and present
Ability to identify and ask questions as appropriate
Ability to work both independently, as well as in a team-oriented, collaborative environment
Solid organization skills
Proficient in Microsoft Office tools, especially PowerPoint and Excel
Ability to multi task and work under pressure

Senior Business Analysis Associate Finance & Risk Convergence Program Platform Capability Resume Examples & Samples

Assist in determining recommendations and strategy respective to related initiatives, including translating analysis and results into business strategy and requirements documents
Drive and/or assist in creation of more efficient, integrated operating models and infrastructure for the Finance- Risk function
Execute data extraction and compilation, detailed analysis, data summarization and presentations highlighting potential issues and recommending actions to senior project leads and other team members
Work with stakeholders to identify and staff project resources
Communicate with senior management regarding project progress and recommendations/decisions; develop effective
Ensure projects are executed in an effective and efficient manner
Implement appropriate MIS
5+ years of program and/or project management experience required
Strong core finance technical skills and solid understanding of finance processes, infrastructure and systems
Ability to develop strong client relationships and gain consensus on key decisions
Ability to communicate effectively at many levels of the organization including senior management
Strong analytical and problem solving skills; sound judgment

VP Business Analysis Resume Examples & Samples

The Role holder will be required to produce documentation of Business requirements and Functional specifications, including data mappings
Additionally the Role holder will also be required to liase with senior Stakeholders in both the Business and Technology to produce various use case scenarios that will aid in the development process. Stakeholders will include the Head of Trading, head of Business Control,
Managing Directors in Sales and senior members of the Compliance and Regulatory teams
Required to document Test Scenarios / Scripts in collaboration with the UAT testers and QA team and will be required to work closely with the Development teams to help clarify questions that may arise during the development process and deliver change to meet our business needs
Additionally the role holder should highlight dependencies, risks, issues, assumptions and changes to the project manager. The roleholder will also be required to own the transitioning of live projects/deliveries to support teams
No people Supervisory responsibilities
The individual will be required to own and take leadership with the QA team and UA testers and provide oversight and leadership to these teams
The individual will also be required to escalate issues that are critical and help quickly solution workarounds and obtain consensus from senior stakeholders so that project delivery dates are not jeopardized
The key internal clients that the RoleHolder will be required to interact with on a day to day basis include the Trading Desk, Wealth Middle Office, Investment Banking Middle Office, Compliance, Regulatory and Business Control & Supervision teams
The individuals in these functional areas the role holder will be interacting with, are mostly at the Director and MD level
The roleholder will provide analysis expertise in the Trading area across all asset classes, including Equities, Options, Fixed Income, FX Spots / Forwards and OTC & Structured Products. Deep understanding of the various products and exposure to Order Management and Trading systems is required
The role holder should posses strong UML modelling experience and have a proven ability to facilitate discussions across various functional teams
The role holder will be expected to understand and help evolve complex trade flows into an STP solution that will provide our Sales and Trading teams a seamless and uniform client experience. Additionally some experience with back office functions such as clearance and settlement will be a plus
The individual should be self-driven and have the ability to identify potential risks in a proactive manner. They should be able to clearly articulate the impact to senior stakeholders and bring appropriate attention and focus across the organization to help put mitigating measures in place
Must posses a higher education qualification in a computer related or Economics/Finance discipline and/or demonstrable sound experience within IT
The role holder should have prior business and system analysis experience (must be able to demonstrate participation in full product development life cycle)
Advanced degree (if preferred and not required)
Investment banking experience or Compliance experience might be considered “preferred” for a given job rather than required

AVP, Manager Financial & Business Analysis Resume Examples & Samples

Responsible to lead various business analysis request to improve underlying financial performance
Presentation development – internal and external
Develop understanding of Group RBWM and Regional MI expectations – governance day, EXCOs, etc .. Be prepared proactively to brief FIN and Business management
RWA and Capital expertise developed over time
Balance sheet and P&L understanding developed over time
Understanding of key retail and wealth management cost levers (branches, FTE, etc)
Assess the financial impact of analysis and make recommendations based on the results. Manage and develop methods, procedures, reports and databases for staff members to track and maintain data for analytics
Minimum 4 years proven financial management experience, or equivalent. Financial Services industry experience preferred
RBWM Product knowledge including the modeling of credit cards and further product segmentation is a plus
Bachelor's degree in economics, business, finance, related field or equivalent experience: CPA designation and/or MBA preferred
Strong Analytical Skills; Top Performer background
Excellent communication and interpersonal skills with ability to communicate well with all levels of staff, including senior and/or executive management, to include strong business writing skills
Strong financial services experience and knowledge of financial products
Experience with automated and PC-based financial and accounting systems preferred

Cib Operations Business Analysis Associate Resume Examples & Samples

Ongoing review and analysis of Global Financial Crime Compliance (GFCC AML / KYC Standards and Policies)
Analyzing impact of policy changes on existing functionality / future deliverables
Excellent Process Modeling of complex departments and reference data systems
Analyze business requirements to understand the business needs and to determine how the current applications and processes can best functionally fulfill those needs
Validation of technical and business process deliverables to meet those requirements
Execution of testing and any training requirements for the end users
Liaison between the lines of business and the development teams
A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through to completion
The ability to work within a large team as well as independently

Specialist Business Analysis Resume Examples & Samples

Perform “Keep System Running” activities (e.g. User authorization requests, new master data setup, opening and closing of versions, table maintenance, Interface error log checks) in the adidas Group Consolidation system (SAP BCS) and the Global Client (SAP FI/CO) following internal standard desktop procedures and processes
Perform changes in the system (e.g. related to CO-Planning tasks, master data adjustments, Table adjustments) according to predefined and approved specifications as part of Projects or Change Requests
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e.g. Forecast copy execution, Sales reconciliation and posting of reclassifications, Group Reporting Interface) and in GRAPE (Consolidation Monitor tasks e.g. Zero Load, Data Load, Validations) for assigned companies and company codes (approx. 2-4 companies out of 30 companies supported by the Financial Shared Service Center) under supervision of the superior
Be accountable for a defined smaller area of responsibility (e.g. GRAPE & SAP FI/CO batch jobs for automation of reporting, adirace Interface, Management/non-Management reconciliation,) following the specific desktop procedures in place
Support and handle standard customer queries for assigned tasks (e.g. GRAPE mailbox, Planning mailbox) also providing respective feedback to the customers (e.g. FSS Accountants, Group Accounting team, Controllers etc.)
Support senior team members in projects and RFC’S e.g. by carrying out transactional data analysis, master data structure analysis, validation setup, master data setup etc

Senior Business Analysis Productivity Resume Examples & Samples

Oversight of the capture and tracking of cost reduction opportunities across CTI
Implement improved workflows, enhanced communications across various stakeholders, automated tools
Help validate assumptions used in estimating savings estimates
Design improved MIS with clear definitions, key status indicators and multi-dimensional views
Manages one or more teams of business analysts supporting one large system or multiple systems
Provides direction and technical leadership on complex, high impact projects and in all phases of the development and implementation process
Maintains appropriate staffing requirements to meet operational needs
Demonstrates a comprehensive understanding of how areas of business analysis collectively integrate to contribute to achieving business goals
Ensures essential procedures are followed and contributes to defining standards
MS Office Suite
Analytical Skills
Familiarity with data & databases
Ability to work across multiple businesses

Business Analysis & Optimization Intern Resume Examples & Samples

Contributes to the technical development of systems and tools in support of Sourcing business processes
Supports the development of web based/native application workflow systems tools and processes
Assists with data bases, proof of concept models, analytics and business insights
Supports creation of organizational reporting processes, methods, and tools
Conducts Industrial Engineering analysis projects, particularly in workflow optimization, capacity utilization, and productivity/process improvement
Ensures the appropriate methodology, measurements, tools and quantitative techniques (e.g. data collection, computer simulation, statistics, process flow analysis, etc.) are applied in projects
Providing support in an Information Technology (IT) capacity with server configurations and/or maintenance
Leading and participating in Industrial Engineering related projects
Data Mining & Reporting
Data Visualizations & Modeling
Process Mapping
Workflow Design
Database Management Systems

Business Analysis Cnslt Resume Examples & Samples

Provide production support on QRM issues/concerns in a challenging and time crunch environment working closely with business, vendor, and data teams to resolve the issues
Authors various documents on projects such as use cases, process flows and other related project documents
Analyze business workflows to look for opportunities to automate or better synergize the data for QRM needs
Lead/implement enhancements/small projects to upgrade the QRM environments as and when needed
Work closely with the infrastructure teams to ensure we maintain optimal configuration across all of our infrastructure
S/He formulates and defines program scope and objectives for the work stream across all business, operations, and technology stakeholders by thoroughly understanding business processes in a specific business domain
S/He can lead the business analysis and testing functions for a team within an overall large-scale mission-critical program
S/He leads coordination and consensus building across multiple global internal and often external business and technology groups, and leads initial strategy/planning and scope definition through to process design, requirements development, testing, training and implementing of the solution for their functional area assigned
S/He demonstrates a deep understanding of end-to-end operation flows across multiple applications, extensive experience with Software Development Life Cycle processes and techniques and a deep understanding of application architecture for his/her domain area(s) of expertise
5+ years working in financial services industry
Production support for trading or other high profile systems
Experience performing data mapping
Experience with defect and incident management
Strong experience querying and working with large data sets
Experience with at least some of the assets and/or liabilities found on BNY Mellon’s balance sheet
Demonstrated ability to quickly learn new technologies and business concepts
Experience with Microsoft SSIS, SSRS, and SSAS is a plus
Authored typical SDLC documents in the past such as business and functional requirements
Ability to communicate with various levels of management in both business and technology
Experience implementing vendor applications is a plus

Business Analysis Supervisor Resume Examples & Samples

Implement or enhance the corporate actions reports as per the client needs
Liaise with operations to ensure smooth functioning of day-to-day business processes
Manage the releases across multiple instances in production & test environments
Be an active member of level 3 support team and oversee the activities of L1 & L2 support teams
Manage competing priorities of business, with minimum or no loss of efficiency on project deliverables
Prepare project & product documentation working closely with application manager
Bachelor’s degree in Computing or Engineering
Minimum 3 years of IT experience required, with strong SQL Skills
Excellent communication skills, both verbal & written
Experience of creating SDLC & support documentation
Basic understanding of UNIX and Autosys
Finance Industry Experience
HTML & XML knowledge
SWIFT Messaging

Financial & Business Analysis Retail Bank & Wealth Mgmt Na Resume Examples & Samples

Strong presentation, problem-solving and analytical skills with a commercial bias
Bachelor's degree in finance, accounting, economics, business management, related field or equivalent experience; MBA preferred
Advanced spreadsheet and database knowledge preferred

Senior Consultant, Business Analysis Resume Examples & Samples

7-10 years of business analysis, requirements planning and analysis, including Use Case modeling
3-5 years of leading successful delivery of medium to high complexity projects / work packages / components
1-3 years applying tools and techniques necessary for assessing business analysis work complexity, effort estimation and planning related activities
Business Process Modeling and Workflow Analysis
Project Delivery and System Development Lifecycle methodologies
Vendor solution assessment and capability evaluation
Coaching and Performance Management
Financial Industry experience
Business ethics
Decision Making and Critical Thinking: knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems
Relationship Management: ability to establish and build healthy working relations and partnerships with clients, vendors and peers
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational and/or process problems. Demonstrated ability to independently identify and analyze business problems and recommend solutions
Presentations and Communications: ability to clearly and concisely present information to groups with the appropriate degree of formality
Interpersonal Relationships: knowledge of approaches, tools and techniques for working with individuals and groups in a constructive and collaborative manner
Accuracy / Attention to Detail: ability to process information with high levels of accuracy
Time Management: knowledge of the tools and techniques required to effectively manage multiple activities of varying complexity under time constraints
Flexibility: high degree of flexibility and creativity required to be able to adapt to a constantly changing environment
Related degree in business, finance and/or equivalent progressive work experience within a large multi-dimensional organization
Frontline experience in providing in depth sales and advice to high value clients an asset
Big Picture strategic thinker
Self-Starter with excellent research skills
Strong Excel, PowerPoint and Sharepoint knowledge
Must be legally eligible to work in Canada at the location(s) specified above and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role
Primary location will be at Yonge and King, however occassional travel to 750 Lawrence West will be required

Business Analysis Team Resume Examples & Samples

Review of fund pricing for monthly NAV generation
Data reconciliation across multiple systems and information provided by administrators
Review hedge fund manager letters and process information such as performance, P&L attribution, underlying positions, assets under management, risk exposure, qualitative notes etc
Manage and enhance the investment guidelines compliance process for over 70 customized, client portfolios
Analyze manager and portfolio liquidity, fees, and other terms to produce internal and external reports
Process data for underlying managers, including exposures, underlying positions, and performance attribution
0-2 years of industry experience
Basic understanding of capital markets
Knowledge/Experience in Alternative Asset Management field
Detail and process oriented, strong analytical skills
Self-motivated, energetic and enthusiastic
Strong communication and interpersonal skills; ability to build rapport with internal and external counterparties

Business Analysis Group Manager Resume Examples & Samples

Act as a leader and subject matter expert in global digital product(s)
Develop and drive the global roadmap for the product(s) including sequencing and timing of capabilities and features as well as rollout markets
Direct digital product launches to provide technology input and ensure requirements are met
Works with the Business and IT teams in North America, APAC, EMEA, LATAM and Mexico to define strategic capabilities that are necessary to build out Global platforms
Ensure effective communication and flawless delivery of team projects, goals and objectives; create awareness of issues and make certain that risks are minimized
Keep abreast of emerging consumer trends and new technologies that may lead to new strategic capabilities
Coordinate with managers to ensure appropriate integration of functions to meet goals; define necessary system enhancements to deploy new products and process enhancements
Provides technical knowledge to ensure efficient design, development and implementation. Acts as a technical resource in all phases of development and implementation of global products
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed
Bachelor's degree in Business, Information Technology, Marketing or related field
Minimum of 8+ years of experience in Financial Services
Strong understanding of banking products (Retail, Cards, Mortgage, Investments) including Revenue and Cost Drivers

Junior Business Analysis Resume Examples & Samples

Document software bugs for PAM, a vendor maintained system, and internally developed programs. Coordinate resolution on behalf of our international clients
Analyze and document business requirements for internal program (interfaces, reporting or utilities) and vendor software changes/enhancements based on business needs (e.g., new investments, changes in accounting policy, process re-engineering, etc.). Follow-up on enhancements and coordinate through installation in production
Software validation (development of test plans, test cases, execution of tests, review of actual vs. expected results and documenting bugs/issues). This includes all types of testing (unit, integration, regression, dual/parallel, etc.)
College graduates with a degree in Business, Accounting or Management Information Systems required. A major/minor combination in Management Information Systems, Business or Accounting ideal
Experience or college related coursework with investments (fixed income, equity or derivatives) and/or accounting preferred
1 year work experience in a similar/related function required
Experience with Cognos or similar reporting tool preferred
Experience with the Software Development Life-Cycle preferred
Experience with software testing and testing tools (e.g., automated testing tools, compare tools, etc.) preferred
Proficient with Microsoft Office applications (Word, Excel, Access, etc.)
Ability to participate in conference calls with Asia 3 times per month
Attention to detail and good organization skills
Natural leadership skills
Good follow-up skills to ensure accurate and timely completion of deliverables
Ability to work independently, as well as, in a team environment

Mgr, Business Analysis Resume Examples & Samples

Manages development and support for new and existing products and applications
Possesses a comprehensive understanding of business systems and industry best practices, including knowledge of competing products and future market direction
Manages the entire team of Business Analysts and contractors
Mentors staff and instructs them on business analysis skills
Is the principal partner to the technical area in the research and resolution for system and process problems
Manages the production environment to insure business process stability
Coordinates the team in the identification of enhancements to improve business processes and works with Operations and business leaders to evaluate and implement
Ensures that all changes follow appropriate guidelines, meet or exceed requirements and are completed in a timely fashion
In conjunction with the technical team, guides and manages the prioritization of all work within the system
Lead/contribute to the evolution of department policies to improve effectiveness
Manages budget for own area and allocates resources accordingly
Proven ability to multi-task effectively
Assumes additional responsibility as assigned
BachelorÆs degree in Computer Science/Information Systems or equivalent combination of education and experience
Typically has 7-10 years of IT and business work experience with a broad range of exposure to various technical environments and business segments
Experience with managing team(s) responsible in strategic planning, infrastructure and operations support functions
Preferred experience in Consumer Originations systems specifically ACAPS

Business Analysis Practice Resource Manager Resume Examples & Samples

Experienced professional – 8 or more years experience
CBAP or MCBA (from Schulich School of Business – York University) preferred
Proficent understanding of various methodologies such as PMF, LPgMF and Agile, etc
Enterprise Analysis techniques including definition of business need, assessing capability gaps, determining approach, defining scope and business value
Requirements planning including stakeholder analysis
Requirements elicitation techniques – document analysis; interviews; conducting facilitated workshops; job shadowing; reverse engineering; prototyping
Requirements analysis and documentation – Program High Level Requirements, Project High Level Requirements, Business Process Modeling, Use Case Modeling, Use Cases, User Interface Design, Non Functional requirements, Project Business Implementation Requirements
Requirements management and communication – requirements walkthroughs; scope and change management; traceability
Knowledge of requirements documentation and modeling tools (e.g. MS Project, Acess, Word, Excel, PowerPoint, Visio)
Factors affecting business
LI-DC1

Senior Manager Sustainability Business Analysis Resume Examples & Samples

Develop a state of the art sustainability analytics program based on organizational foot printing exercises
Drive the integrated performance management initiative as the key SEA representative and provide expertise in regards to sustainability analytics and foot printing across the adidas Group
Service and support the Investors Relations team in the development of integrated reporting concepts
Analyze data infrastructure and management requirements as basis for performance management and reporting
Partner with all relevant SEA internal teams and assigned finance, GOPS, IT and brand departments
Observe critical legal developments and industry trends in terms of foot printing and sustainability reporting
Develop and implement adequate and aligned communication packages to present results, recommendations and solutions about the initiatives
Manage medium sized projects and/or actively participate in projects in the SEA team; implement results and ensure sustainability of achievements
Actively contribute to external working groups of global multi-stakeholder initiatives and support the implementation of industry wide sustainability standards and systems
Strong knowledge in business KPI development and reporting
Strong knowledge in the area of sustainability analytics and stakeholder expectation
Strong Project Management and organizational skills
Strategic thinking and result orientation
Knowledge of footwear, apparel and accessories manufacturing
Pro-active approach and thinking outside of the box
Four-year college or university degree preferably master degree in Business administration, Business Informatics with CSR or sustainability training
Minimum 5 years’ work experience in related field

Business Analysis Resume Examples & Samples

6+ years of experience in the industry
Credit Cards business knowledge a significant plus
Must have extensive experience in Microsoft tools, i.e., Word, Excel, PowerPoint, Visio and SharePoint
Exceptional communication, negotiation, influencing and persuasion skills
Ability to multitask and prioritize in a challenging, fast-paced, dynamic environment

Entry Level Business Analysis Associate Resume Examples & Samples

Provide daily customer support for resolution of production issues. This includes analysis of the issue and working with the appropriate area (as required) to resolve
Work experience in a similar/related function preferred
Experience with any investment/accounting system preferred
Experience with SQL and related tools (e.g., Miscrosoft Query, Rapid SQL, etc.) preferred
Experience with business analysis and writing business requirements preferred
Ability to travel 1-2 times per year to Asia (approximately 2 weeks per trip) as required
Ability to operate in a fast paced environment
Ability to multi-task/juggle multiple assignments and meet deadlines
Mandarin Chinese, Taiwanese, Japanese or Portuguese language a plus

Senior Manager, Financial & Business Analysis Resume Examples & Samples

Creates product level financial along with Non-financial and financial Level 2 reporting
Minimum of twelve years proven financial analysis and/or project management experience, or equivalent. Consumer financial services experience preferred
Bachelor’s degree in finance, accounting, economics, mathematics, statistics, business management, related field or equivalent experience; MBA preferred
Well-developed management, interpersonal, analytical, project management, presentation and verbal and written communication skills. Knowledge of financial analysis, modeling, systems and reporting preferred

Senior Business Analysis Associate Resume Examples & Samples

Assist to develop and manage the testing strategy and plan; build out the infrastructure to enable testing needs, write test scripts and use cases
Help define and implement Program Management framework, including: appropriate governance and oversight, project prioritization and resource allocation, project lifecycle disciplines and reporting, business case development, costs and benefits
Presentations and project update materials suitable for senior executives
Assist Work stream lead to monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution and taking corrective action as necessary
Identify and recommend best practices and enhancements to be included in standards and procedures for projects and for work as it is integrated into BAU processes over time
Strong project and process management skills
Experience managing across LOBs and regions
Strong control orientation
Bachelors degree required, CPA / CFA helpful

Senior Business Analysis Assoc Resume Examples & Samples

Works with business unit management to identify and specify complex business requirements and processes
With guidance of supervisor, research and evaluation of alternative solutions to technology challenges, including designing, developing and implementing the most cost effective solutions
Prepares analysis, documentation/specifications and participates in the testing of system modifications
Provides ongoing production support for the system, including troubleshooting technology issues and user support for the application
Performs related duties as assigned or requested
Education: BA/BS required with focus in finance, information systems management, or accounting preferred
Strong organizational skills with attention to detail. Problem solver with ability to understand business processes, analyze data and follow through to resolve issues
Proficiency with MS Office applications, e.g. Excel, Word - required
Understanding of and familiarity with relational database concepts and exposure to the software development process. Capable of understanding and working with basic sql queries
Prior experience in a functional business analyst role working with software applications preferred including gathering business requirements, functional specifications, developing/executing test scripts
Knowledge and experience with capital markets and/or corporate treasury preferred
Programming /development experience is not required but candidate should be willing to work with development staff as needed in troubleshooting and reviewing changes
Exposure to reporting tools such as Cognos a plus

Business Analysis & Engineering Resume Examples & Samples

Be responsible for business requirement gathering & understanding
Analyzing impact of change to the existing processes and system flows
Release auditing and documentation
Reviewing and implementing the recommendations of the London/Singapore based architecture team
SME for any development/business solutions related queries or explanation
Work closely with Project Manager/Business Analyst/QA to ensure successful delivery of the application(s) under CRO-IT guidelines
Work with Production support team for prod/UAT issues

Senior Business Analysis Associate Resume Examples & Samples

Provides end to end print fulfillment process support. Coordinates and oversees vendor responsibilities and acts as liaison for problem resolution
Demonstrates ability to plan, coordinate and conduct detailed and precise analysis and testing of business processes, procedures and functions across systems and departments
Designs, prepares, and delivers formal presentations and recommendations to management
Acts as a liaison between Operations, Business and Systems in eliciting, analyzing and documenting requirements / specifications, recommending solutions, quality assurance testing and coordinating project implementation
Demonstrates robust knowledge of processes, systems, platforms, services and workflows of the business
Prior experience in project and/or process management preferred
Ability to establish and maintain collaborative working relationships with others
Demonstrate commitment to continuous learning and development
Minimum of 1-2 years of work experience in a professional enviornment
Strong presentation skills required
Must be a highly motivated and ambitious self-starter who thrives in a fast paced dynamic work environment
Excellent analytical, problem solving, organizational and documentation skills
Confident, clear and concise oral and written communication skills
Ability to learn quickly and connect the dots, as well as to work with minimal direction and supervision
While the ability to work independently is critical, equally important is the ability to work effectively in a diverse, professional team environment

Business Analysis, IT Manager Resume Examples & Samples

Proactively pursue skills growth of team members so that value to project teams continually increases
Integrates broad working knowledge in related disciplines to create integrated technical innovations/solutions for complex business situations
BA/BS in Computer Science or closely related degree or equivalent practical experience
5+ years managing teams, including hiring, compensation adjustment, performance reviews, etc
Experience managing software vendors and software service vendors

Business Analysis Group Manager Resume Examples & Samples

Supports and contributes to the implementation of company programs, procedures, methods and practices to promote Nordstrom key messages
Challenges and inspires employees to achieve business results
Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions
Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results
Implements new strategies for improved effectiveness and processes
5+ years direct experience in processes, systems development and requirements management with a proven track record of results
3+ years experience building individuals and teams through effective employee development, involvement, communication, and supervision efforts
Bachelor’s degree in computer science or business administration, or equivalent training and experience
Experience with various systems development lifecycle (SDLC) practices and tools
Ability to manage customer and vendor relationships
Skills in prioritization, problem-solving, issue management and negotiation, and mediation
Experience in resource management and budget processes

Business Analysis Associate Resume Examples & Samples

Perform quality review of a variety of routine and complex service interactions based on standard operating procedures and specific business partner requirements
Use of a balanced approach to customer advocacy and business needs while managing priorities and adhering to service level agreements
Provide end to end print fulfillment process support. Coordinate and oversee vendor responsibilities and act as liaison for issue resolution and problem management
Partner with Operations, Business and Systems personnel to plan, coordinate and conduct detailed and precise analysis and testing of business processes, procedures and functions across systems and departments
Demonstrate robust knowledge of processes, systems, platforms, services and workflows of the business
Ability to learn quickly and connect the dots, as well as to work with minimal guidance and supervision
Strong organizational skills, resourcefulness and attention to detail, along with a true passion for quality and accuracy are a must
Ability to prioritize and work on multiple projects effectively, while also demonstrating flexibility to take on additional tasks as required
Excellent troubleshooting and issue resolution skills
Demonstrate proficiency in MS Office applications and other technology solutions

Specialist, Business Analysis Resume Examples & Samples

In-depth Functional / Industry Knowledge is required
Leadership and organizational skills are required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of staff
Focus of role is on execution of strategic direction of business function activities
Displays a balanced, cross-functional perspective, liaising with the business to improve efficiency, effectiveness and productivity

Business Analysis, Analyst Resume Examples & Samples

Manage small/medium sized projects
Assist in conducting research on software and hardware products to meet agreed upon requirements and to support purchasing efforts
Document requirements of a project's user training plan as it relates to the defined functional requirements
3 to less than 5 years of work related experience
Demonstrates project management skills and project management software skills, including planning, organizing, and managing resources

Business Analysis Lead Customer Offer Palate Resume Examples & Samples

Minimum of 12 years of experience in IT Excellent communication, presentation, and interpersonal skills
General Management skills with emphasis on project and people management, communication (written and oral) skills, problem and crisis management capabilities are essential
Ability to influence stakeholders across cross- functional teams
Demonstrates thought-leadership, initiative, independence, and willingness to innovate and learn
Ability to lead and work with teams across multiple locations and time zones
Demonstrated success in defining and launching excellent products
Consumer Banking - call center, cards/banking domain knowledge is preferred
Knowledge on Business tools like Rational, Blue Print, etc. is required
Overall Knowledge on Mobile and Web applications
Strong Experience in Business Requirement Analysis, Gap Analysis, functional documentation and presentation

AVP, Manager Financial & Business Analysis Resume Examples & Samples

Substantial autonomy to guide area of responsibility and key voice within the team
Substantial and varied work cycles driven by monthly and quarterly deliverables and larger business cycles
Seven years proven financial analysis and/or project management experience, or equivalent. Management and consumer financial servicesexperience preferred
Knowledge of financial analysis, modeling, systems and reporting preferred
Proficiency with personal computers and pertinent mainframe systems and software packages. Advanced spreadsheet and database knowledge preferred

Business Analysis & Rptg Spec Resume Examples & Samples

Someone who thrives on the challenge of competitive pressures and is able to remain focused on client needs
Experience in Capital Markets required
Strong understanding of fixed income markets and drivers
Maturity and the ability to succeed in a dynamic, fast-paced and open environment

Manager, Regional Retail Business Analysis Resume Examples & Samples

Collect, Structure, Analyze and Report - Establish Systems and Processes to collect, structure and analyze reliable Financial, Operational and Merchandising Data and KPI’s to enable Senior Management to proactively manage the APAC Retail business. Enhance and/or develop a suite of Dash Boards and Reports to provide visual presentations and comparisons across countries, channels and time periods
Data Accuracy - In cooperation with Global Retail IT, Country- and Regional IT, ensure data from POS systems are reconcilable between various system platforms (e.g. finance system, data warehouse etc) and provide monthly reconciliation of store count, budget performance etc
Ad Hoc Reporting - Prepare ad hoc financial analysis and reports for management purposes as and when required
Business Monitoring and Management - Analyze weekly/monthly/quarterly/seasonal data and provide commentary on individual countries’ and stores’ monthly performance, highlighting problem areas and recommending corrective actions. Through Financial and Statistical analysis, identify Areas of Improvement as well as Key Success Factors within the APAC Retail business. Participate in Monthly Business Reviews with individual countries, leading the Financial part of the meeting
Upload and Publish Monthly Reports – Check for accuracy and publish monthly financial store P&Ls to all countries and prepare Regional Retail Report Summary and Global Retail Call Report
Observation List Management –Closely monitor stores with extreme performance swings and/or loss-making financials and work cross-functionally to ensure that corrective action plans are in place. Provide a monthly Observation List to Senior Management
Store Investment Evaluation– Review incoming proposals on Store Openings, Closures and Lease Renewals and provide recommendation of approval/refusal. Execute 1-year and 2-year post-opening evaluation of Store Openings to evaluate accuracy and implement measures to increase accuracy
Standardize Country Reporting – Standardize the reporting used for managing the Retail Business within countries and across the Region, providing first-class templates and processes to identify focus areas and pain points
Training and Support – Country Teams – Train and teach country teams to analyze their business in detail. Provide clear and consistent definitions of KPI’s and support countries in the development and implementation of new practices
Business and Budget Planning – Actively participate in the Planning and Budgeting of the Business through evaluation of in-year Forecasts (FC1, FC2, LE) and Budget proposals and Mid-term Business Plans. Critically evaluate assumptions and provide feedback and recommendations
Bachelor/Masters degree in Finance/Business Administration
Minimum 5 years of relevant experience, with at least 2 years at managerial level in a financial and analytical role in a multinational corporation
Previous Retail Finance and Analysis experience is a must – strong understanding of relationship between finance and operations is required
Extensive user experience of MS Excel, Hyperion (HFM), SAP and MS Powerpoint is an advantage
Medium levels of knowledge of statistical methods and tools like SPSS or similar is expected
Excellent verbal and written communication skills including English at business level
Strong analytical skills with solid Retail business acumen – ability to link Financial KPIs to Operational KPIs

Specialist Business Analysis Resume Examples & Samples

Support Manager and/or Senior Manager in projects and KSR tasks e.g. defining, implementing and testing of template processes for SAP FI/CO projects and with Runbook projects. In addition also organize and execute key user trainings for SAP FI/CO and/or Runbook and review constantly desktop procedures used in those areas
Be accountable for a defined area of responsibilities e.g. new adirace interface and for Intercompany tool and perform “Keep System Running” activities (e.g. new master data setup, transactional execution of SAP FI/CO tasks, table maintenance, Interface error log checks, Runbook step and/or user assignments) in the Global Client (SAP FI/CO) or other central tools following internal standard desktop procedures and processes. Initiate updates if needed and approved by superior
Perform go live support during the roll out phase and afterwards changes in the system (e.g. testing and initiating required changes, master data adjustments, Table adjustments) according to own analyzed and/or defined and approved specifications as part of Projects or of Change Requests. If required perform changes to productive systems in alignment with and monitored by superior
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e.g. upload of Sales reconciliations and posting of reclassifications) and in GRAPE (Consolidation Monitor tasks e.g. Zero Load, Data Load, Validations) for assigned companies and company codes (approx. 10 out of 30 companies supported by the Financial Shared Service Center) in alignment with superior
Actively support complex customer queries by identifying issues addressed from customers, clarifying the topic and providing feedback to the customer and in case of uncertainty with respective involvement of the superior
Actively assist the Manager/Senior Manager in the creation and rework of desktop procedures and provide support in preparation of training documentation and presentations and perform trainings for junior team members and other colleagues
Build up back-up knowledge in the area of SAP CO-Planning in order to support team colleagues during their absence
Solid knowledge of SAP FI/CO
At lease 2 years experience in job or job function

Business Analysis Group Mgr Resume Examples & Samples

Establishing and managing LOB/client relationships
Managing capacity plans. Tracking financials and ensuring spend is within approved budget and ensuring timely delivery of initiatives within allotted budget
Interface with a geographically dispersed team in coordinating system development and infrastructure support during analysis, development and testing phases
Review technical documents to ensure consistency, accuracy and compliance with Citi's corporate technology directions and project standard practices and processes
Coordinate data standards adoption, institute process to monitor and track data quality as part of solution deployment
Eight plus years’ experience in delivering requirements for complex data acquisition programs. Having experience with financial services data is considered a plus
Eight plus years’ experience in BI tools and technology and data warehouse best practices including iterative and waterfall SDLC process
Eight plus years’ experience leading project teams (5+ members) comprising contractors and also employees. Project management experience required

CIB F&BM Sales / Client P&A Business Analysis Resume Examples & Samples

Collaborate with relevant stakeholders across functions, products and businesses to conduct business analysis, leveraging your strong critical thinking skills and asking the “right” questions to elicit right level and type of information
Compile and document business requirements
Work with technology to ensure development is in adherence to the business requirements
Write and drive test cases/script development to ensure applications/system changes meet requirements
Drive, manage and/or participate in User Acceptance Testing, as needed
Participate in project meetings, document discussions and drive open items to closure
Directly manage or assist with project management end-to-end from initiation to go-live
Develop understanding of Sales/Client MIS systems and flows
5-7 years business analysis experience in Financial Services industry, preferably in a cross-product environment
Possess critical thinking abilities and strong organizational skills, with the ability to synthesize diverse, disparate information into cogent body of work, while asking pertinent questions to solicit information from stakeholders to achieve goals
Strong data and quantitative analytical skills
Strong documentation/written communication skill is a must, with the ability to write/convert business requests into final Business Requirements Documents
Team oriented and can work well in global collaborative model
Excellent Excel skill and knowledge of MS Project, Visio and Powerpoint is a plus
Experience with client/financial reporting systems is a plus

Mgr, Business Analysis Resume Examples & Samples

Responsible for working with IT and business leaders to create the portfolio and execution plan for the team’s scope of ownership. Works closely with the enterprise’s business planning leaders to ensure alignment
Assist in the cascading of plans to various IT divisions/ departments
Scans the external IT environment to provide a common set of planning assumptions, competitive analysis, current and future market assessments for products and services to the business, and a common set of planning processes and tolls to assist those with planning responsibility in IT
Ensures adoption of enterprise practices – specifically as it relates to the software development life cycle
Interprets business strategies and adapts work priorities to those strategies
Partners with the portfolio officers in the project initiation process
Manages capacity plans
Liaison to centralized PM and QA teams for project staffing and quality project delivery
Sets priorities for the team to ensure task completion; coordinates work activities with other teams. Ensures project completion on time and within budget
Members of this team may also hold project management and QA roles
Bachelor’s degree in Computer Science/Information Systems or equivalent combination of education and experience

Senior Manager Financial & Business Analysis Resume Examples & Samples

Minimum of seven years proven financial and/or business analysis experience, or equivalent
Well developed finance business partnering skills preferred
Payments and cash management experience preferred
Strong management, interpersonal, analytical, project management, presentation and verbal and written communication skills
Knowledge of financial analysis, modeling, systems and reporting critical
Proven ability to work with and influence stakeholders across multiple functions and throughout levels of the organization

Senior Business Analysis Group Manager Resume Examples & Samples

Set strategic priorities with leadership team; identify key enablers to success and actively engage with respective owners to ensure achieving desired results; ensure continued progression of service, financial, and people agenda. Ensure achievement of organization strategy; in alignment with Citi’s Execution 2.0 Strategy
Champion improved client satisfaction through strengthening organization competency and driving global consistency for internal infra delivery practices across CTI
Support extended leadership team across all business management functions – drive responsibility and accountability with fact based analysis and communications. Develop and implement metrics and KPI’s to help manage business

Team Lead Business Analysis Resume Examples & Samples

Applies advanced skills, concepts, practices and procedures to complete several small to medium projects or a complex component of a large project. May assist with training, work assignments or checking work of other employees in the team
Decisions have impact on success of project team, department, work group, and/or client
Provides functional guidelines for entire development team in a matrix organization. Operates with substantial latitude for un-reviewed actions and decisions
The candidate must have excellent interpersonal skills and should be able to work in a team environment. The candidate should have in-depth understanding of agile methodologies. The candidate should be able to handle multiple projects and assignments simultaneously in a highly dynamic environment
Strong experience in Travel Domain (Knowledge of Sabre Products and Ticketing Domain would be preferred). This need not be a barrier for a candidate with strong BA background
Experience with Online Travel Portals related product/ project development
Strong Analytical skills
To be very conversant with Documentation / Presentation tools
To be very conversant with handling Visio and other tools for Business Requirements and Specs development
Ability in presenting the Business Specs and Requirements to the Stakeholders both in writing and through power point presentation
This role seeks less travel (approximately 0 -10% of travel time!). The travel is completely based on business need

Senior Infrastructure Business Analysis & Management Specialist Resume Examples & Samples

Support the planning, designing, architecting, engineering and implementing of infrastructure technology solutions for one of the standard Infrastructure IT Towers: Data Center, Network, or End-User Support Services
Provide technical and advisory support services for the Business Planning, Business Transformation and IT Strategy/Optimization activities of Enterprise IT Infrastructure Services
Provide professional IT and advisory assistance regarding the vision and strategy and increase cost efficiencies for Enterprise Infrastructure services
Provide support for technical writing and editing of documentation for IT Infrastructure solutions, projects, and services
Provide technical project management support using IT infrastructure operational processes and procedures
Develop plans and provide technical and management oversight support on IT infrastructure projects and contractors over the entire systems lifecycle
Bachelor's degree in IS Management, Computer Science, or Engineering
10+ years of recent experience in the technical planning, architecting, integration, deployment, and financial analysis of infrastructure technology solutions for one of the standard Infrastructure IT Towers: Data Center, Network, or End-User Support Services
5+ years of recent experience with the gathering of requirements, developing use cases, validating or prototyping recommendations, formulating business cases with associated technical options and budget analyses, and developing project plans for one of the standard Infrastructure IT Towers: Data Center, Network, or End-User Support Services
5+ years of recent experience providing senior technical and advisory support services for the Business Planning, Business Transformation and IT Strategy/Optimization activities of Enterprise IT Infrastructure Services
5+ years of recent experience leading the development and maintenance of Technology Roadmaps, Technology Refresh Plans, and IT Strategies for Infrastructure services and systems
5+ years of experience with the creation, editing, and review of engineering, operational and project technical documentation for IT infrastructure services, systems, and projects
ITIL V3 Certification
FDIC IT Infrastructure support experience
Experience with the Requisite Pro requirements management tool
Experience with the use of the Rational Unified Process (RUP)
Experience with the use of the BABOK Guide
Experience with the management and execution and of infrastructure services and projects using Agile methodologies
Experience with the Microsoft TFS platform
Experience with risk management processes and industry standards
Team player with the ability to work in a fast-paced environment
Ability to multi-task in a fast-paced, demanding environment
Effective time management and prioritization practices
Track record of success in project-based consulting
Excellent group facilitation skills

Business Analysis & Control Manager Resume Examples & Samples

Supervise and implement business planning processes; in coordination with cross-functional teams to deliver institutional annual forecasting and budgeting, plus rolling business planning
Own the budgeting process on both P&L and Balance Sheet. Consolidate numbers for review thru corporate legacy planning systems (eg: Cognos and SAP), and upload / submit HQ packages on time and with high level of accuracy
Determine and execute key business initiatives, such as optimization of Inventory Management throughout the region; optimization of store distribution for higher productivity and absolute return
Identify business problems and provide recommendations for resources optimization; contribute in improving standard procedures to manage operational and financial objectives
Assist in preparing strategic plan by analyzing trends and forecast
Prepare the monthly P&L review before submission & comments on final figure
Ensure timely and accurate financial recommendations on feasibility studies for new investments or distribution opportunities
Understand business direction and needs and develop solutions, roadmaps and assessment of potential business impacts
Contribute to build and consolidate Business Analysis capability and team development
5 years of experience in business analysis and project management in wholesale/retail industry
Excellent problem solving and analytical skills, details oriented
Able to work independently and flexibly to accommodate changing business needs
Self-motivated, flexible, positive thinking, creative, effective and efficient
Able to become a change agent
Able to take ownership of the task that you started and finish it in order for deadline to be met by the team
Desire to look at processes and utilize financial planning and reporting systems
Strong integrity
Proficiency in MS Excel, Powerpoint and Word
Knowledge of ERP systems (eg Cognos/SAP)
Excellent command in written and spoken English and Mandarin

CMR Business Analysis Internship Resume Examples & Samples

Perform impact analysis for data/process improvement requests
Research data issues within multiple data environments
Integrate new data sources for use by multiple partners
Create and coordinate update communications to technical partners
Create test plans and perform user acceptance tests based on requirements
Create and maintain data and process documentation
Strong communication skills, written and oral/presentation
Excellent analysis and research skills; ability to identify patterns from disparate situations or data
Previous work experience with writing technical documentation (data models, process flow diagrams, technical specifications/requirements)
Ability to follow directions and work independently; self-driven / self-starter
Ability to use problem solving skills to create and share recommended improvements
Proven knowledge in SQL against relational databases
Understanding of relational database structure and concepts
Proficient in the use of MS Office Suite (including Excel, PowerPoint, and Visio) and SharePoint 2010
Familiarity with Customer Relationship Management (CRM) concepts
Experience with the travel industry and/or consumer data
Proven experience using SAS and Teradata SQL Assistant or TOAD SQL products
Proven experience working with large scale data warehouses/data marts
Currently earning a Bachelor’s degree or higher (or a recent graduate) majoring in MIS, Business, Computer Science, Computer Information Systems, Informatics, Computer Engineering or other related field of study

Electronic Trading Technology Business Analysis Resume Examples & Samples

Responsible for BA/PM functions over the America's algorithmic execution platform for equities, futures, and equity derivatives
Deliver detailed plans and specifications to drive overall delivery for the firm's in the Americas region
Partner with internal and external teams for seamless project execution
Deliver cross asset trading strategies
Work with the broader electronic trading team to deliver on technology strategy, including but not limited to data center build outs, market data adoption, and connectivity
Drive adoption of latest core technology covering order routing, reference data, and drop copy engines
Drive weekly status meetings with key stakeholders including trading, product development, and operations
Strong software design abilities
Proficient in Unix
FIX Messaging
Product experience in algorithmic trading, smart order routing, and internalization/crossing
Proficient in project and release management
Strong negotiation and influencing skills

Business Analysis Group Manager Resume Examples & Samples

Global workforce management inclusive of headcount analysis and forecasting (employees and 3rd party non-employees), composition of 3rd party managed services, resource locations strategy (in alignment to enterprise objectives), workforce real-estate forecasts, talent management and organization development, and impact of organizational changes
Manage day-to-day operational events, providing business analysis and problem-solving recommendations based on knowledge of best practices and process implementation. Continuous interaction with both the leadership team and extended organization required
Financial oversight inclusive of expense management and controls, annual budget planning and ongoing forecast management, allocation/recovery of costs, vendor management / invoice analysis, global coordination of productivity objectives and actuals(target setting and results tracking). Constant interaction with regional leaders and financial partners
Responsible for the definition and publication of the monthly operating report (MOR) to show progress against core objectives and demonstrate use of analytics to drive required performance / service changes as required. Personally author materials (in powerpoint) that provide our senior clients insights into complex challenges, progress against plan, and/or that educates them on upcoming changes led by CTI & CATE. Prepare and publish ad-hoc reports, metrics, presentations, off site & workshops materials, and internal communications as required
Diligently manage both internal organization and infrastructure service performance through rigorous reporting against a comprehensive set of service objectives. Actively engage with stakeholders for direct feedback on service quality vs. expectations
Manage ad-hoc analytical requests and lead efforts in the analysis and generation of detailed management information reporting – liase with operational partners including FinCon, HR, Risk Management, CTI Business Management, and Regional Providers to ensure transparency and accurate reporting
Manage volume, quality, timeliness, and delivery of Business Management deliverables
Must be able influence execution and results across teams all CTI teams. The building of relationships and partnerships will be required to respond to regular ad-hoc management requests. Must be able to balance multiple requests and self-prioritize those requests in a manner that ensures critical items are completed promptly and effectively. Must be able to lead change and develop innovative solutions that enables the organization to operate efficiently and effectively. Expected to have regular interaction with and presentations to both CTI & Enterprise Infrastructure Leadership teams

Manager, Regional Retail Business Analysis Resume Examples & Samples

Collect, Structure, Analyze and Report - Establish Systems and Processes to collect, structure and analyze reliable Financial, Operational and Merchandising Data and KPI�s to enable Senior Management to proactively manage the APAC Retail business. Enhance and/or develop a suite of Dash Boards and Reports to provide visual presentations and comparisons across countries, channels and time periods
Business Monitoring and Management - Analyze weekly/monthly/quarterly/seasonal data and provide commentary on individual countries� and stores� monthly performance, highlighting problem areas and recommending corrective actions. Through Financial and Statistical analysis, identify Areas of Improvement as well as Key Success Factors within the APAC Retail business. Participate in Monthly Business Reviews with individual countries, leading the Financial part of the meeting
Upload and Publish Monthly Reports � Check for accuracy and publish monthly financial store P&Ls to all countries and prepare Regional Retail Report Summary and Global Retail Call Report
Observation List Management �Closely monitor stores with extreme performance swings and/or loss-making financials and work cross-functionally to ensure that corrective action plans are in place. Provide a monthly Observation List to Senior Management
Store Investment Evaluation� Review incoming proposals on Store Openings, Closures and Lease Renewals and provide recommendation of approval/refusal. Execute 1-year and 2-year post-opening evaluation of Store Openings to evaluate accuracy and implement measures to increase accuracy
Standardize Country Reporting � Standardize the reporting used for managing the Retail Business within countries and across the Region, providing first-class templates and processes to identify focus areas and pain points
Training and Support � Country Teams � Train and teach country teams to analyze their business in detail. Provide clear and consistent definitions of KPI�s and support countries in the development and implementation of new practices
Business and Budget Planning � Actively participate in the Planning and Budgeting of the Business through evaluation of in-year Forecasts (FC1, FC2, LE) and Budget proposals and Mid-term Business Plans. Critically evaluate assumptions and provide feedback and recommendations
Previous Retail Finance and Analysis experience is a must � strong understanding of relationship between finance and operations is required
Strong analytical skills with solid Retail business acumen � ability to link Financial KPIs to Operational KPIs

Team Lead Business Analysis Resume Examples & Samples

Minimum 6 years related experience; prior lead/supervisory experience preferred
Airline Catering Experience preferred
Advanced computer software skills with MS Office specifically Excel
Advanced SQL
Excellent written and verbal communication skills; ability to lead and direct multiple projects simultaneously

Senior Consultant, Business Analysis Resume Examples & Samples

Management of vendor fitness, including analyzing overall business and financial performance of potential and existing market data vendors
Establish and maintain relationship with key partners, education on policy/guidelines
Interacts with business and Partners to formulate and implement strategy and solutions to enhance existing services, create new services or improve processes. Identifies impact of changes and processes; facilitates acceptance of change through training and communication. Provides ongoing support for the solution
Supports and monitors vendor adherence to contracts, SLAs, and business/performance reviews, support and produce vendor scorecards, vendor rationalization and demand management opportunities
Provides senior management with analysis on top tier vendors, identify product road maps, and vendor based score cards
Manages reporting of vendor performance metrics
Participates in contract review, working with Procurement to ensure business needs are represented throughout all phases on contract negotiation
Manages and supports regulatory and compliance requirements
5-10 years experience preferred

Director of Business Analysis Resume Examples & Samples

Manage forecasting model
Analyze cost/margin on projects
Budgeting and forecasting
Assist with the creation and review of bank reporting, PE reporting, and accounting support
Master’s degree in business preferred
Minimum of three years professional
Retail estate industry experience preferred
Expert knowledge of Microsoft Excel and Word

Principal Business Analysis Resume Examples & Samples

Knowledge of airline flight crew, flight duty limits
Ability to lead and direct multiple projects simultaneously
Ability to delegate work to subordinate or less experienced team members

Business Analysis Director Resume Examples & Samples

Managing business solutions initiatives within Default to assess business needs, propose, and evaluate solutions, in partnership with other business support functions
Play a significant role in long-term planning, including an initiatives geared toward control & compliance
Evaluates business processes, systems based analysis to define reporting requirements and analysis needs to help drive performance or meet various operational requirements
Lead strategic and operational planning session, process reviews with internal audit, process engineers, etc
Provide updates and executive presentations and reports for business reviews, budget presentations and senior leadership meetings
Build and maintain strong, collaborative working relationships with internal and external customers and partners, including peers, Servicing and Default partners, IT partners, etc, with focus on customer experience
Continually evaluates departmental efficiency to ensure that operations meet established internal and external standards
Ensures that documentation and records are properly processed, maintained and secured
Interacts with Investors, MHA-C & Internal Audit/Compliance Departments on an as needed basis
Reviews management controls and reporting to ensure accuracy of information reported
10 years of related experience in mortgage banking and default loan operations experience Bachelor’s degree highly recommended
5 years experience managing management level staff
Demonstrated knowledge of loan service industry in areas of investor, insurer, regulatory and state servicing requirements
Strong oral and written communication skills, Ability to effectively communicate with all levels of management, project stakeholders and external regulators
Proficiency in capacity planning and work volume forecasting experience

Specialist Business Analysis Resume Examples & Samples

Support senior team members in projects namely the Cash Factory Project during all phases with analyzing, defining, implementing, testing and documenting of template processes for the various Treasury solution like BCM, Payment of behalf, Inhouse Bank, e-Banking etc
Organize and execute key user trainings as part of the project and ensure proper documentation
Perform changes in the system (e.g. related to Intercompany Reconciliation tasks, master data adjustments, etc.) according to predefined and approved specifications as part of Projects or Change Requests
Provide technical support with regards to the data delivery process and execute central tasks in SAP FI/CO (e.g. Intercompany Reconciliation tasks) and in GRAPE (Consolidation Monitor tasks) for assigned companies and company codes under supervision of the superior

Mgr, Business Analysis Resume Examples & Samples

Build and lead a team of Business Analysts responsible for defining and documenting business and functional requirements
Provide project oversight and management, in collaboration with Project Managers
Develop corresponding business acumen with Line of Business assignment
Understand and contribute to Fifth Third’s Enterprise Data Strategy, and ensure all projects are developed in accordance with the Strategy
Develop professional and collaborative relationships across the Lines of Business and IT Lines of Business teams, being seen as a role model in the values of the Enterprise Data Strategy
Responsible for providing employees timely, candid, and constructive performance feedback
Responsible for developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth
Responsible for developing an appropriate talent pool to ensure adequate bench strength and succession planning
Responsible for recognizing and rewarding employee accomplishments
Experience includes a thorough understanding of ETL processing methods, underlying data models, data mapping, reporting environments, and SQL processing
General knowledge of Project Management best practices
3 - 5 years experience working in an environment where data management concepts and principals are practiced
Prior management experience a plus

Principal Business Analysis Resume Examples & Samples

Work very closely with Product Owner and Product Manager to understand and aligned on product roadmap and its execution via quarterly releases
Lead, mentor and groom other local business analysts
Understand requirements and use analytics skills to solve complex business problems
Converts business requirements to User Stories that are readily consumable by technology team
Understand the limitations of the current implementation and negotiates with Product Owner and Product Manager
Highly engaged with the scrum teams to resolve requirement level impediments on a day to day basis
Understands the big picture of how the feature fits in the larger scope of the products
Communicates increase or decrease in scope based on feedback from Development and Testing
Helps product owner make priority decisions having broad knowledge of Crew business and thorough knowledge of what the product can do
Translated Business Requirement Document from Product Management to Ready User Stories - by engaging in various dialog with Product management, Product Owner and Technology
Champion the features with technology team and explain the importance of Why and What
Serves as lead conduit between developers, architects, designers and with external and internal customers
Works with test engineers to define test cases
Accepts user stories after development completion and demonstrates to stake holders for formal acceptance

Senior Consultant, Business Analysis Resume Examples & Samples

By focusing on projects of all types; defining, coordinating and delivering development and process enhancements according to agreed specifications and in accordance with the project lifecycle
Exposure to all GFS projects, including capital and implementation projects, developing a full understanding of the platform
They will be experienced in eliciting business requirements, in documenting process and will have a mature understanding of the software development lifecycle
Broad understanding of the asset servicing with a degree of flexibility and adaptability
Communicate effectively with different business units at all levels, from internal operations clerks to senior executives from external clients
Balance multiple priorities and requirements, offer support to other strategic initiatives, to share knowledge among the team and to add value to the development
Strong technical skills gained from within a project team in an asset servicing firm, an outsource service provider, or similar
Previous experience on a variety of technical projects, such as system implementations, conversions, building and transmitting data interfaces and carrying out data mapping
Strong knowledge of a wide range of asset servicing functions, eg transaction processing, settlement, cash processing, data management, valuation and reporting
Responsible for delivering specific projects as assigned and analytical activities within GFS PMO through the entire project lifecycle (Feasibility / Impact assessments, Detailed Business Requirements, Technical Design, Training, Testing, Implementation); Communicate with the Project Management Office, clients, technology partners, operations and other stakeholders as to progress and status
Proactively monitor input from other business areas and identify ways in which to improve feedback and input into the project process
Independently identify and review business requirements, prepare feasibility and cost effectiveness proposals, as needed
Complete and review all required SDLC documentation, testing, and assist w/ implementation and rollout
Design/develop and review procedures and/or reports based on process changes
Ensure that all projects are completed correctly, business requirements are well defined and documented and UAT is completed in a timely manner with appropriate supporting evidence

Mgr, Business Analysis Resume Examples & Samples

Responsible for working with IT and business leaders to create the business plan for IT. Assist in the cascading of plans to various IT divisions/ departments
Assist IT and business leadership in actualizing the business plans within their own area of responsibility, working with them to ensure that technical and resource decisions link to the overall IT plan
Works closely with the enterprises business planning leaders to ensure alignment
Responsible to ensuring that business planning and purpose are considered in all key IT decisions, and there for must be involved in the discussion and decision making process for technology, business and human resources investments on an on-going basis
Knowledge of Capital Markets asset classes and industry regulations
Knowledge of Wall Street Systems
Bachelors degree in Computer Science/Information Systems or equivalent combination of education and experience

Mgr, Business Analysis Resume Examples & Samples

Works closely with the enterpriseÆs business planning leaders to ensure alignment
Bachelor's degree in Computer Science/Information Systems or equivalent combination of education and experience
Experience includes a thorough understanding of financial lending business and functional processes
Experience working in an environment where strong Business Analysis and Project Management concepts and principles are practiced
Prior management experience with employees, contractors, budgets, and strategic planning
Commercial Lending experience preferred
Equipment Finance/Leasing

Senior Consultant, Business Analysis Resume Examples & Samples

Provide consultation and advisory services, end to end, across GO&I and in support of other areas of CIBC (as required) key processes to establish, for each key process: Governance (quality, accuracy, losses, privacy, compliance) reporting and targets; and Productivity(volume, unit cost, productivity, and capacity) reporting and targets; and Service (timeliness, consistency, accuracy) commitments and reporting
Act as consultant for Senior Leaders in GO&I on the development of key performance indicators, dashboards, and scorecards to drive continuous improvement in Governance, Productivity & Service
Assess and apply relevant industry trends and best practices in the identification and development of Performance Measurement & MIS solutions
Assess the impact of introducing new methods or services into GO&I and support the related assessment in Retail and Business Banking and other areas of CIBC
Act as a resource on processes and procedures to other areas of CIBC and provide value-added consulting
Act as a resource/Senior Consultant and support BAU reporting as required
In a matrix management environment provide leadership and effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job by
Setting appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals
Conducting effective workforce planning to ensure that sufficient resources are available when required; plan and schedule work and establish key priorities based on the changing needs of the business
Creating a positive work environment and being an effective role model by championing CIBC’s mission, vision and values
Promoting an environment that encourages open dialogue, innovative ideas and where employees feel engaged
Ensuring compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect
Providing motivation, coaching, training and developmental opportunities to ensure employees are capable of performing at or developing to the necessary professional standards. This includes providing specialized counsel to staff in the resolution of complex issues

CMR Business Analysis Internship Resume Examples & Samples

Log into your dashboard at www.DisneyInterns.com
Click the link labeled “Edit Profile Info”
Click on the “Attachments” Tab
Be sure your document is in the required title format: FirstName_LastName_Type (i.e. Mickey_Mouse_Transcript)
Select document type of “Other”

Team Lead Business Analysis Resume Examples & Samples

Must have experience with Sabre or other GDS along with travel agencies and suppliers business processes knowledge (understand how to apply ATPCO and IATA regulations into business process)
Must have excellent computer software skills
Must have well developed and creative problem solving skills
Should have Web application GUI experience
Familiarity with XML, Web Services

Business Analysis & Planning Intern Resume Examples & Samples

Provide support and assist management team
Responsible for providing reports in an accurate and efficient manner,
Partner with Corporate Finance and be actively involved in brand business partnership
Assist in standardizing the process and routines of the team
Create and consolidate training manuals
Additional ad hoc duties and projects as assigned

IT Business Analysis Resume Examples & Samples

Leadership: Serves as a role model. Often responsible for coaching colleagues on the knowledge, skills, and abilities to be successful
Analysis Planning, Monitoring, and Communication: Responsible for driving the analysis planning, analysis approach, and requirements management. Often serves as a project lead on large, complex programs that span domains. Manages and delegates analysis work for other analysts on the project
Elicitation: Drives the elicitation sessions, storyboarding, prototyping, and analysis. Often serves as a project lead. Provides direction to other analysts on the tools and techniques required for the project
Impact Analysis: Responsible for business need/case definition; Delivers budget analysis or impact assessments for the department; Defines the project feature set with high level requirements
Detailed Analysis: Responsible for performing detailed analysis activities such as detailed requirements, user stories, interface specs, UI specs, and report specs. Often serves as a project lead. Provides oversight across domains, while managing & delegating analysis work for other analysts on the project
Solution Assessment & Validation: Partners with QA on testing strategy and test plan reviews; Contributes to the logical and physical design; Leads and facilitates user acceptance testing
Knowledge Management: Contributes to and manages the knowledge base across domains, including both project artifacts and living artifacts. Seen as a subject-matter-expert

Electronic Trading Technology Business Analysis Resume Examples & Samples

Responsible for BA/PM functions over the core infrastructure software used for automated execution products such as DMA, trading algorithms, smart order routing, and crossing
Deliver detailed plans and specifications to drive overall delivery for the firm's trading algorithms in the Americas region
Work with development leads across trading products to incorporate new features into the electronic trading stack
Track feature adoption across development teams
Deliver cross asset technology solutions
Experience gathering requirements required
Proficient in UNIX environment, experience working in UNIX environment required
Infrastructure experience is a plus
Data Analysis skills: SQL, KDB-Q experience is a plus

Business Analysis Group Manager Resume Examples & Samples

Champion improved client satisfaction through strengthening organization competency for risk management practices across CTI
Manage ad-hoc analytical requests and lead efforts in the analysis and generation of detailed management information reporting – liase with operational partners including FinCon, HR, CTI Business Management, and Regional Providers to ensure transparency and accurate reporting
Must be able influence execution and results across all CTI teams. The building of relationships and partnerships will be required to respond to regular ad-hoc management requests. Must be able to balance multiple requests and self-prioritize those requests in a manner that ensures critical items are completed promptly and effectively. Must be able to lead change and develop innovative solutions that enables the organization to operate efficiently and effectively. Expected to have regular interaction with and presentations to both CTI & Enterprise Infrastructure Leadership teams
8+ years operations management experience, 5+ years financial P&L ownership, 5+ years executive communication experience as well as extensive risk management or audit experience
Must be able to structure, plan and execute strategic initiatives with the right project discipline
Strong skills in relationship building and management, program management/planning, presentations and communication
Demonstrate leadership and adaptability when facing unique challenges encountered
High energy and a passion for project management and its processes
Very strong written, spoken and presentation communication skills
Very strong influencing and partnering skills
Commitment to quality, attention to detail, and continuous improvement
Focus on delivery and execution; able to focus on details while seeing big picture
Strong meeting organization and facilitation skills
Experience and ease in interfacing with Senior Management and technical support teams
Track record of managing work to achieve milestones on time and within budget in a high-pressure environment
Analytical, flexible, team-oriented, have good interpersonal and follow up skills with strong attention to detail and ability to multi-task
Technical proficiencies in Microsoft Office products (Word, Excel, PowerPoint and Project) and industry standard project management tools
Financial Services experience preferred

Manager, Lancome Business Analysis Resume Examples & Samples

Collect analyze and compile commentary on weekly retail and POS data included for Top Retailers, key Pillar Brands, important seasonal collections and initiatives including Holiday sets, and reporting on trends impacting the business: 35%
Compile data for month end reports, including all retails by door: 10%
Compile Monthly Market Share Reports including specific Market Share for Ulta, Sephora and JC Penney: 5%
Compile and analyze results in Million Dollar doors including the Million Dollar door Dashboard and Dunhumby SOM metrics for Macy’s doors: 5%
Compile and Analyze Door Pyramid file and update seasonally and at year end: 5%
Direct Liaison for Field Reporting: 5%
Assist with training on cubes, pivot tables, Analyzer and other reporting for new field members: 5%
Assist with compilation of monthly Productivity Goals and overall Beauty Advisor tools & support: 5%
Assist with Year End Field Bonus calculation as well as calculation and compilation of next year retail bonus goals with necessary data and metrics for the field to easily complete: 10%
Act as Liaison with PIM on Data Management as it impacts reporting: maintain listing of all new and closed doors as well as their impact on per retailer metrics: 5%
Assist in download of Regional NPD reporting: 5%
Product with Promotion: Allocate seasonal PWP’s for each account; Track weekly PWP shipments as well as retail results; Analyze and publish retail performance for PWPs: 5%

Senior Business Analysis Resume Examples & Samples

Identify functional issues, interdependencies, and cross-silo redundancies within the organization
Create and maintain various process and architecture diagrams
Capture metrics that support the organizations IT governance processes
8+ years of related IT PMO and program management experience, applying the full software development lifecycle
Possess strong written communication skills
PMP (Project Management Certification)
Experience working for a large financial services organization
Exceptional verbal and writing skills, including editing and proofreading skills
Demonstrated customer service orientation and outstanding level of professionalism in providing client support
Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, Project and Visio) and project management software (e.g., Primavera, or similar)

Business Analysis Resume Examples & Samples

Assess and maintain an enterprise view of the business, ensuring traceability from organizational strategy to enterprise solutions
Provide project updates and technical documentation (i.e. business needs statements, technical specifications, etc.) to clients and stakeholders
Bachelor's degree in a quantitative field
Experience working for government as a consultant or similar environment
Ability to obtain and maintain a government security clearance
Knowledge of software development life cycle (SDLC) processes (i.e., Agile methodologies), and operational experience with program/project metrics tracking and reporting

Junior Business Analysis Resume Examples & Samples

Quantitative research, including use of large data sets, business intelligence tools, and cost/technical/performance information
Ad-hoc support to internal and external briefings and proposal efforts
Preparing, reviewing and effectively communicating ideas for logical presentation and maximum impact to senior internal and external personnel
Organizing written work in a manner that is clear, easy to follow, and tailored for the intended audience
Working collaboratively with project team and client to achieve established goals
Understanding and working within established budgets to deliver quality work products
Intermediate to advanced user of MS Office products, especially MS Excel
Exceptional research and writing skills, including editing and proofreading skills
Qualitative and quantitative data collection and analysis skills
Demonstrated ability and achievement related to critical thinking
Strong outreach and self-motivation skills
Demonstrated customer service orientation and outstanding level of professionalism
Desire to improve acquisition outcomes in the federal government
Ability to balance time effectively among multiple, competing demands in collaborative environments

Manager of Business Analysis Resume Examples & Samples

Act as liaison with the business user community to identify business requirements to support streamlined, efficient, best practice system solutions
Lead the business and IT resource teams by setting clear expectations of required detailed tasks, deliverables and time frames and managing projects on day to day basis
Attend appropriate training to maintain current knowledge of SAP and other financial processes
Act as a subject matter expert for positioning and implementing process automation and as liaison between business and the IT development team
Support the super users and end users of the SAP, Ariba and Automated Expense in North America and assist in troubleshooting and solving complex issues. Stay current with available patches, enhancements from a business perspective
Assist in developing interim/permanent work around solutions with business teams
Assist with the analysis, design/redesign, implementation, testing and documentation of process improvement
Participate in change management and communication activities

Principal Business Analysis Resume Examples & Samples

5+ Supervisor/management experience at an airline needed at manager/director level
Excellent communication at Sr. VP, VP & Director RM level at an airline
Knowledge of O&D business issues and ability to leverage cross functional team to solve the issues

Senior Business Analysis Resume Examples & Samples

Partnering with stakeholders and subject matter experts to fully understand business needs in order to effectively gather and document business requirements
Evaluates requirements against existing business and system processes
Communicates technical issues to non-technical users/clients
Controls all changes through a formalized change request process, assessing the impact of requirement changes, and updating requirements appropriately
Contributes to discussions with stakeholders to help set the product vision

100

Director Customer Business Analysis Resume Examples & Samples

Designs, implements and directs team responsible for commercial contract issues, administration of licensing agreements including renewal, new business, invoicing, credit holds, receivable issues and consolidations
Verifies all aspects of the order, including pricing to ensure conformance with company policy while maintaining a high level of customer satisfaction and responsiveness
Anticipates problems and initiates actions to ensure customer orders are processed efficiently
Establishes operational objectives and assignments, and delegates assignments to subordinate managers
Objectives are reviewed by senior management or executive levels on matters concerning several functional areas, divisions and/or customers
Manages activities of two or more sections or departments through subordinate managers
Responsible for SOX compliance and accuracy of customer incentives
Manages high performance team in multiple locations to serve local customers
Able to read and facilitate contractual requirements
Ability to speak to customers regarding business requirements
Ability to motivate workforce to deliver outstanding service
Collaborate with sales colleagues and finance

101

Manager, Planning & Business Analysis Resume Examples & Samples

Business performance (volume, revenue, share) analysis and reporting
Support to improve forecasting accuracy
Market execution analysis and reporting through key performance indicator (APASCO as a key milestone)
Annual business plan (ABP) development / process management

102

Business Analysis Supervisor Resume Examples & Samples

Involved in business review meetings with management participants. Assist VP to track, follow up on action plans, report on and drive resolution on business issues, including cross-functional resolution steps as needed. Provide status on and escalates issues as appropriate to VP
Support VP to follow up special/strategic business projects and enhancement requests and works with regional heads/functional leaders to identify, gather, analyze and document business requirements
Review requirements, conduct business analysis for all functional, operational and financial systems and support in the region
Involved in and support VP & Finance Controller on project quotation and review/maintain rebate policy for the responsible for region
Consolidate, prepare and review commercial reports (sales / discount / margin by region / order type / product category / distributors / brand, sales reconciliation)
Review new product launch analysis / pricing-margin analysis / other sales analysis
Develop and review commercial and operational policies, processes and procedures, and support on cross-functional projects in the region
Involved in and drive initiatives on process improvement
Support on strategic plan, financial plan/reports and operational plan co-ordination and preparation
Perform other duties as needed

103

Svp-business Analysis Group Manager Resume Examples & Samples

Establish principles and governing policies
Supplement the vision with target capabilities, supporting principles and policies and a current state environmental assessment to provide contextual rationale
Translate strategic initiatives into delivery-focused change initiatives
Operate at executive level, across regions and global functions/ businesses while ensuring alignment with AML Technology mission and Citi values
Innovate / generate new ideas in enabling and further streamlining AML Investigations processes and systems
Design solution sets, in alignment to AML II, while driving effectiveness and efficiency of Investigations
Deliver globally consistent solutions while working in partnership with AML Compliance, AML Investigations and partners in CTO
Ensure adoption of these solutions set across all relevant use cases/ users while ensuring smooth transition from current state to future/ desired state
Defines high level responsibilities and objectives for project and program teams
As a role model, encourages collaboration and team work within the program and with other teams
Able to form effective global and multi-disciplinary teams (resources from AML Technology partners, business partners and externals)·
Provides regular constructive feedback and coaching to individuals to support their development and career progression
Drives a performance management based culture to improve and drive efficiencies and performance including the effective management of underperformers
Promotes the Group’s Values and strategy by creating a positive work environment and promoting teamwork to drive AML Technology engagement
At least 15 years of progressive experience with increasing responsibility in a financial services organization, defining architecture standards and delivering technology solutions
Sound understanding of business principles and concepts encompassing understanding of how markets influence business, what are the differentiating factors of the business, what and how values are created, and how strategy development may be supported
At least 5 years of Lead Architect experience in a large organization
Hands-on experience of having successfully provided business architecture oversight for very complex global programs
Excellent understanding of Business Architecture frameworks, methodologies and best practice techniques
Hand-on knowledge of Anti-Money Laundering and other regulatory compliance business processes
Extensive experience managing teams spread across many countries and time zones
Strong Software Development Lifecycle management experience
Hands-on experience with multiple technology platforms, including JAVA, Hadoop and other Big Data components
Hands-on experience of Mantas and Actimize products in a regulatory compliance setting
Experience with architecture and modeling tools like Enterprise Architect, Erwin and Rational Modeler
Strong communications skills, including presentations to senior management
Excellent understanding of the purpose, culture and fundamentals of Citi
Strong understanding of banking / Citi and understanding of how change drives benefits for Citi, its customers and other stakeholders
Very strong knowledge of the external environment – regulatory, political, competitors etc
Ability to think about business in a way that is abstracted from how business functions are implemented by technology
Mature design thinking to be able to synthesize many ideas into big-picture view that shows the connection between business intention and business action
Proven ability to use business architecture to agitate and initiate action and challenge others via business designs and solutions, which drive requirements to the business operational and organizational structures
Evidence of confidently operating at an Executive level
Demonstration of commerciality with strong financial acumen
Evidence of ability to make key strategic decisions
Extensive implementation, change management and benefits realization experience
Portfolio Definition and Planning
Risk and Issues Management
Global Mindset
Customer Empathy
Decision Making
Lead Self and Others
Financial and Budget Management
Tracking, Reporting and Governance
Embracing change
Achieving excellence
Problem solving and Critical Thinking
Innovation and Idea Management
Minimum Years’ Experience: 15 Years
Degree: MBA or better (preferred)
Technology: AML Technologies
Business Analysis: This resource must have experience in enterprise-wide technology development, integration and deployments and excellent communications, strategy and problem management skills
PMP training (optional)

104

Business Analysis Poland Lead-enterprise Services Transformation Resume Examples & Samples

Leading a team of BAs: providing line management, leadership, guidance and coaching as required to the team
Identifying and managing
Up to 8-10 years’ experience as a Senior Business Analyst or BA Team Leader
Specific experience in
Solid process design and process engineering skills
Excellent analytical, planning and presentation skills
High professional standards
Ability to work in a fast paced, demanding environment
Proficiency in directing and supporting analysis and teams
Experience in hiring high calibre Bas
Demonstrated ability to facilitate coordination of processes and work collaboratively
Comfortable working with people up to MD level
Proficiency in MS Office applications, such as Word, PowerPoint, Excel, Access, Visio, as well as data visualisation tools such as iAnalyze, Tableau etc. or similar

105

Mgr-business Analysis Resume Examples & Samples

Demonstrates Entrepreneurship – Takes initiative (i.e. demonstrates resourcefulness), focuses on customers, improves performance (i.e. improves work processes to save time and resources) and develops a vision
Innovates – Shows curiosity, imagines creative solutions generating business value, promotes team creativity
Achieves Results with Integrity – Conveys energy, focuses on results, deliverables and follow-through (i.e. accelerates multiple tasks to meet deadlines) and acts with integrity
Manages Complexity – Reasons from multiple perspectives (i.e. analyzes issues by combining listening, observation, reasoning and common sense) and makes decisions (i.e. finds solutions when facing dilemmas)
Interacts Effectively – Listens and communicates effectively (i.e. presents confidently and convinces others) and actively networks

106

Business Analysis Mgr Resume Examples & Samples

1) Business Co-Suppliers - Work with functions and partners outside of FCD for x-FCD dependencies. Engage stakeholders on a timely basis and manage strong controls for scoping needs, planning, and executing timely and efficient implementation
2) MIS- Responsible for all MIS needs across all phases, including Reporting, Dashboards, Scorecards, Capacity plans, Schedules, and Control reports
3) Customer Communication - Responsible for all forms of customer communication, extending from Letters, Texts, Chase.com, Email and VRU requirements across all phases of IDMS
2) Support Performance Management / Reporting
1 Design, develop, build and implement consistent matrices including but not limited to Key performance, risk/control, and productivity metrics
2 Work with various stakeholders to gather necessary requirements to build defined matrices
3 Manage output of these matrices and integrate with existing reporting structure, including but not limited to employee scorecard and monthly business review
4 Take the lead to ensure matrices align with expectations for project customer experience, risk and controls
5 Communicate output of matrices to key stakeholders throughout lifecycle of project
3) Support Business Lead to
1 Ensure proper requirements are designed, built and communicated
2 Oversee testing/readiness for project
3 Manage key decisions and changes to project
4 Manage communication to all levels including key stakeholders
5 Ensure completeness, accuracy, timeliness of deployment
6 Work with control partners to ensure proper oversight in place
4) Support Risk / Control Management
1 Ensure new processes have proper controls in place to meet audit/regulatory guidelines
2 Ensure proper controls in place for these new processes (Process maps and RCSA)
3 Ensure proper tests/controls in place during and post-implementation of IDMS
4 Oversee and manage execution
5 Handle reporting, communication, and escalation of any unexpected exceptions during and post-implementation
1) Exceptional interpersonal and communication skills (both written and verbal) with the ability to build relationships with various teams across lines of business and communicate at a senior management level
2) Strong process and analytical skills with the ability to manage various initiatives in a deadline driven, regulatory environment
3) Understanding of risks and controls and ability to identify and articulate potential process improvements
4) Exceptional ability to collect, analyze and interpret qualitative and quantitative data
5) High proficiency in problem solving, negotiation skills, and strategic management
6) Required experiences in performance management and advance metrics reporting
7) Understanding of the debit card and credit industry, Regulation E, Regulation Z, and applicable parts of the Uniform Commercial Code (UCC) and related Chase policies and procedures as they pertain to resolving fraud transactions and merchant disputes a plus
8) Knowledge of Visa/MasterCard regulations and dispute processing guidelines
9) BS/BA degree or above
10) 7 - 10 years operations, managerial, integration, and people leadership experience
11) 5+ years’ experience in customer experience, communication, strategy, and program management
12) Bachelor's Degree (Master's Degree preferred) in MIS or a related field and at least 2 years of experience in Statistics and Information Reporting/Management

107

SME, Business Analysis Resume Examples & Samples

Drive, collaborate and lead user discovery sessions and project team meetings
Gather and document functional business requirements
Aid project team in identifying the best technical solutions to meet business requirements
Work closely with the quality assurance team to help develop and execute test strategies
Assist or lead efforts to document and deliver change management support
Identify innovative solutions to improve cross-functional processes and operational efficiency
Mentor and aid in the development of less senior business analysts
Serve as lead business analyst on large scale projects, managing a team of business analysts
LI-JB1
5+ years experience as a Business Analyst, preferably with a least 2 years in a retail supply chain environment
Adept at definition of requirements strategy, process modeling, use case development, and documentation of functional requirements. Experience in the full lifecycle of two or more large cross-functional projects preferred
Demonstrated ability to effectively lead diverse groups of business and technical resources
Analytically minded with the ability to understand and effectively communicate complex business and technical processes
Confident self-starter with the ability to work independently and manage multiple competing priorities
Ability to understand the long-term ("big picture") and short term perspectives

108

Business Analysis Associate Resume Examples & Samples

Bachelors degree or two years relevant work experience required; degree in a business/finance discipline preferred
Date/goal driven
Good organizational and time management skills; ability to adjust to competing priorities
Ability to work effectively with individuals at all organization levels
Strong interpersonal, partnering and communication skills
Proficiency in Word and Excel
Proficient at ensuring and validating the completeness and accuracy of own work
FLMI designation (or progress towards achieving a FLMI) a plus, especially absent a bachelors degree

109

Senior Associate, Business Analysis Resume Examples & Samples

Elicit, gather, document and communicate technical requirements on Security & Risk project efforts
Learn and become proficient in all technical tools provided- such as MSOffice, Visio and Balasmiq - to enable successful delivery of requirements
Communicate to project team, stakeholders and sponsors within the effort through management and leadership, as needed; seek and build relationships to enhance delivery and to better understand, identify, and work through issues across efforts
Responsible for maintaining appropriate technical and professional skills to allow for proactive assessment of effort needs and completing business analysis deliverables
Understand, support and contribute to IT strategy; contribute ideas and feedback within the Security & Risk department
Minimum three years of IT Security & Risk business analysis experience; preferably within a large multi-tier organization
Bachelor's degree from an accredited college/university or equivalent work experience; CBAP/CCBA certification preferred
In-depth experience in support of the certification and accreditation in accordance with FISMA, FIPS, NIST and ISO standards/guidelines; strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues
Proficient in MS Office, Visio & Access; experience in creating and utilizing pivot tables and access databases; functional prototyping tools such as Axure and Agile methodology preferred; experience leading and managing technical requirements gathering for large programs and/or products preferred
Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and team work; ability to positively influence, mentor and be a credible source of knowledge to less experienced team members

110

Senior Associate, Data Business Analysis Resume Examples & Samples

Elicit, gather, document, and communicate requirements on efforts
Learn and become proficient in the Firm, the IT Business Groups, the team, and tools provided (Office, Visio, Access, SQL, etc.) to enable successful delivery of requirements
Communicate with all parties involved (project team, stakeholders, and sponsors) through Analysis Services, Management, and Executive Leadership as needed
Build relationships through assignments on individual efforts; seek and build relationships to enhance delivery and to better understand, identify and work through issues across efforts
Maintain skills within the profession that will allow for proactive assessment of effort needs and completing business analysis deliverables
Minimum five years of experience managing multiple concurrent work streams of business analysis and leveraging best-suited methodologies and practices
Bachelor's degree from an accredited college/university or equivalent work experience
Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks, and react quickly to problems and issues
Experience in creating and utilizing pivot tables and access databases; functional prototyping tools (e.g. Axure) and Agile methodology preferred
Experience leading and managing requirements gathering for large programs and/or products preferred; CBAP/CCBA certification preferred

111

Business Analysis Team Leader Resume Examples & Samples

Provide leadership to a team of 4 individuals; ensure the organization attracts, develops, and retains the best people. The candidate will embrace coaching of deputies and foster an environment that motivates a diverse team to fully use its capabilities in achieving desired business results
Organize, provide work direction to, teach, train and motivate his/her financial team to deliver value to the organization with expert business and supply chain analysis, critical thinking, financial leadership, business planning, new opportunity identification and internal control processes conformance
Establish annual operating budgets and periodic forecasts and compare to monthly actual results. Dimension opportunities and drive action to deliver financial results.　
Effectively communicate and influence without authority across the entire organization.　
Proactively provide business and technical knowledge, counsel, and financial analyses that will enable the sector and company’s strategic objectives to be attained.　
Use KC global systems (SAP) to provide timely, accurate and meaningful data to business, product supply, and financial management to clearly highlight actionable opportunities for improving profitability and growth.　
Work closely with the Senior Manufacturing Director in leading the cost reduction efforts across the manufacturing base
This position is accountable for the application of cash flow analytical practices in the assessment of capital investment decisions, projecting returns on investment to prioritize strategic capital spending
Lead a continuous improvement mindset and adoption of LEAN business practices, driving out waste through the use of LEAN problem solving tools and practices.　
Lead initiatives to benchmark cost and service levels within the finance organization, working seamlessly with other central finance leaders and the finance career development team to improve the strength of all centralized finance organizations.　
Demonstrate a commitment to quality performance by personal example by adopting a customer-based approach to business support, personal demonstration of One KC Behaviors and being an effective member of the corporation’s financial leadership team.　
Promote sound internal control programs in accordance with the Corporation's need for a compliant, ethical and well controlled business unit
Bachelor’s degree or equivalent years of experience
6 to 8 years of experience in operations, supply chain and business analytics
A broad understanding of economics, finance, business management and the inter-relationships among these disciplines. 　
Well-versed in the principles and practices of finance and accounting in order to ensure that procedures, instructions and practices are in conformance with corporate accounting and financial control policies and instructions.　
Demonstrated experience as a talent leader with the ability to inspire, engage and empower a team to deliver their best while leveraging differences.　
Influence without authority, drive business outcomes, use business systems and apply functional/technical skills

112

Business Analysis & Forecasting Manager Resume Examples & Samples

Provides actionable recommendations by conducting business analyses at senior levels to relevant stakeholders. Uses all relevant internal (e.g. CRM, Finance) and external (e.g. IMS) data sources to achieve optimal results
Develops and/or maintains brand and TA-level forecasts for the focus area (LRFP, NBD, ad hoc)
Identifies key metrics and leading indicators that provide a 360° view of the business. Builds and enhances a standardized KPI-reporting that enables key stakeholders to take appropriate action
Proactively detects business needs and issues that are currently not being addressed. Drives development of analytic approaches that lead to a comprehensive understanding of the business performance to support decision-making
Challenges existing and seeks out new business intelligence agencies in order to continuously optimize Business Analytics methodologies and tools
Proactively liaises with Global, EMEA, and operating company colleagues to identify synergies in Business analytics
Subject matter expert on all relevant Business Analytics methodologies and tools. Transfers knowledge to the organization by trainings in order to help business partners accomplish fact-based decision making
Degree educated with a strong science and marketing background and understanding
Minimum 5 years of experience in healthcare analytics and forecasting, on the industry and/or agency side
Ability to coordinate and coach multiple stakeholders for the delivery of projects
Functional mastery, combined with ability and wish to transfer knowledge and develop skills of other professionals
Ability to build productive, sustained relationships with contractors and colleagues in EMEA, Global and OpCo teams
Commercially aware with strong presentation and communication skills and the ability to influence at all levels
Challenging the status quo, and showing leadership in change management. Pro-actively looking for innovative techniques that build competitive advantage

113

Finance Manager AC & BD Business Analysis Resume Examples & Samples

Direct support of AC&BD customer initiatives and business reviews including OMMs, Segment Plans and BU overviews
Lead financial analysis for strategy initiatives
Analyze and maintain OE platform content database for all platforms & Business Units. Ensure accuracy of pricing data through validation of inputs with interaction with the Business Units and AC&BD Customer Focals
Evaluate new business proposals and communicate key elements required for successful bids and execution
Complete the annual review of Major Investments for UTC
Lead the development, forecasting and execution of UTAS A/R Factoring arrangements
Support monthly analysis of Revenue & Build data
Support additional requirements from the Office of the President and Office of the CFO

114

Tech Business Analysis Director Resume Examples & Samples

Build and maintain strong relationships with key business partners
Perform objective analysis of potential market opportunities and articulate learnings
Identify competitive offerings in the market and assess their strengths and weaknesses
Determine effective ways to deliver a complete solution to an identified market problem and look for ways to fill gaps
Work with internal / external co-suppliers, OEMs and device / platform providers to develop and build solutions based on identified requirements
Create system roadmaps to illustrate the vision for the product
Own data access strategies on behalf of the business
Participate in special projects and perform additional duties as required
7 to 10 years of product / systems management experience in a professional or financial services firm, with a strong track record of introducing successful products and enhancements
Strong understanding of the financial services industry, competitors and target market
Strong verbal and written communication skills with exceptional project management skills
Strong analytic skills with exceptional ability to analyze data, draw conclusions and make data/knowledge-based recommendations
Experience working in small teams and prioritizing workloads in a dynamic environment

115

Specialist, Business Analysis Resume Examples & Samples

Collaborates with key internal and/or external stakeholders to elicit business issues, determine root cause(s), and capture business needs by leveraging and applying knowledge of his/her assigned area(s) of responsibility
Develops business requirements for assigned area(s) of responsibility
Using structured requirements process, clearly articulates documents and validates business requirements
Collaborates effectively with appropriate internal and/or external stakeholders on issues and conflicts that impact time, cost, scope, quality and risk of assigned standard projects
Validates that the solution meets the business need by developing acceptance criteria and a plan to evaluate
Determines best practices and suggests how to improve current practices
Facilitates changes to the organization through the analysis, design, and implementation of business processes that achieve business objectives
Provide testing support for UAT as well as QA, as needed
Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
Identifies and communicates to management process improvements that reduce workloads or improve quality for his/her assigned area(s) of responsibility
Maintains knowledge on current and emerging developments/trends for assigned area(s) or responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions
1-3 years of experience in Business Analysis that directly aligns with the specific responsibilities for this position
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions
Works with mathematical concepts such as averages and/or variances
Demonstrates solid project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
Finds common ground and can gain collaboration among management, colleagues and peers; can influence outcomes without directing or commanding
Demonstrated strong relationship management skills with internal clients (e.g. management, peers and colleagues)
Demonstrates strong interpersonal skills with collaborative style
Accounting knowledge strongly desired
General Ledger systems experience preferred. #LI-POST

116

Director of Business Analysis Resume Examples & Samples

Manage and lead a team of Business Consultants and Business Analysts and oversee related business analysis activities and deliverables aligned to a broad range of initiatives for Canadian P&C
Collaborate with and influence partners, sponsors and businesses to make effective business decisions
Build and grow talent by developing skills and capabilities to ensure project success, achieve business results and improve the end to end customer experience
Provide coaching, development, succession planning, recruitment, resource management and overall team leadership and provide regular input into Business Analysts assessment of performance through coaching and development plans
Identify and set targets, performance measures/metrics and objectives for the team and track progress
Grow team expertise in the business analysis discipline and continually look for opportunities for development
Oversees and provides guidance to ensure the quality of the requirements delivery meets the business objectives and needs for initiatives /programs
Provide support and input to the required documentation/deliverables and monitor/assess to mitigate risks, ensure quality outputs and track progress
Provide guidance and direction to ensure the team possesses a strong understanding of the end to end business needs and impacts when making decisions within projects/programs
Provide leadership guidance to team and stakeholders to build effective relationships that support business goals
Support team with problem resolution to pro-actively identify potential issues and support the resolution of issues/escalations or redirect as appropriate
Oversee, manage and prioritize resource allocation on projects and ensure appropriate level of expertise and capabilities are assigned to initiatives
Ensure process, methodologies and tools are applied appropriately and timely
Act as a consultant / resource to business partners and stakeholders at all levels by promoting and developing awareness of business analysis, requirements discipline and best practices
Provide insight, information and recommendations to the BA community of practice to align with enterprise & industry best practices
Possesses a university degree/college diploma and/or 10 + years progressive and senior business analysis/business consultant experience, with a very strong usage of a broad range of business analysis techniques in a variety of project contexts; and with experience in supporting and leading large and enterprise-wide projects
Ability to provide clear written and verbal communication to peers, working team and executive audiences
Possesses broad/diverse business knowledge of a range of functions, products, and/or systems, or expert knowledge of specialized functions, products and/or systems
Possesses extensive practical experience in application development and/or business partner solution delivery
Demonstrates expert understanding of the financial processes
Advance knowledge and broad experience in requirements management process, business architecture, process modeling, visualization, and iterative waterfall and agile methodology
Demonstrates expert management, communication, negotiation, and interpersonal skills
Demonstrates people management experience, advanced coaching, and mentoring skills
Possesses expert influencing and negotiating skills
Demonstrates solid problem solving and analytical skills
Demonstrates ability to manage change and cope with complex and ambiguous situations

117

Senior Supervisor, Business Analysis Resume Examples & Samples

Apply change management principles where appropriate in the process to effectively deliver solutions
Develop user acceptance test strategy, co-ordinate the development of test plans with business users
Conduct user acceptance testing phase and manage with good change controls
Act as a liaison between the business users and IT team on business and system issues
Assist in the coordination and management of projects from scoping of requirements to implementation
Continuously find ways and means to improve business process
Work jointly with user departments to provide quality customer service
Ensure practicing appropriate vendor management coordination with external service/product providers as per agreed SLA
Perform production systems support for business units as needed (e.g., reconciliations)
Perform process documentation and analysis whenever necessary
Provide backup support to other analysts BA Head as needed
Graduate of Engineering, Math, Business Administration, Computer Science or other related fields
Two years or more work related experience gained from an insurance or financial services company
Preferably with knowledge in Project Management

118

Business Analysis Group Manager Resume Examples & Samples

4+ years ServiceNow technical experience and usage of Business Rules
Access control lists (ACL), client scripts, scheduled jobs, update sets
Workflows and UI policies
Analyze and solve business and technical problems
Ability to effectively communicate

119

Business Analysis Group Mgr-svp Resume Examples & Samples

Excellent communication and proven analytical skills with the ability to explain and articulate technical concepts
Ability to go beyond reporting of metrics and allow for analysis and interpretation to provide guidance to management on next steps or potential action items
Ability to analyze data using Excel, including use of complex Excel macros / scripts for reporting and data mining purposes from sources such as SQL databases, SharePoint, Service Now, Aperture, and other enterprise data repositories
Proficiency with MS-Office applications including Word, PowerPoint, Excel, Visio and Project. Advanced PowerPoint skills
Demonstrable experience with building and maintaining effective relationships at all levels
Track record for ownership and delivery
Manage domain headcount, open reqs, contractors and recruitment activities
Manage new hire onboarding activities
Track global location strategy and ensure alignment to annual targets
Manage real estate footprint and act as point of contact for moves, add and changes to staff in each location
Facilitate offsites, Townhalls and team meetings
Coordinate yearly budget gathering activities for inclusion in CATE overall P and L and CTI capital budget
Monitor and reporting on monthly financials
Experience with Managing team members in a global and diverse environment
Ability to work with and influence people outside of one’s direct managerial responsibility
Experience with Agile Scrum work environments
Strong background with Microsoft Office suite
Experience with SharePoint web application
Self Starter with ability to deliver on expectations with minimal supervision
Strong oral/written communication skills and ability to facilitate discussions
Quickly grasp/master new requirements and related knowledge
Team player in matrixed organization
Four year college degree in technology or related discipline
Masters degree or equivalent work experience
10+ years of Business Administration experience
Ability to work under pressure and deliver

120

Finance Manager AC & BD Business Analysis Resume Examples & Samples

Excel Smartview
PowerPoint
HFM

121

Technology Expert, Business Analysis Resume Examples & Samples

Lead the strategic direction for technology solutions in support of the equity portfolio management group
Engage with global portfolio management teams to understand supporting technology services and future vision of new products and services
Engage with portfolio analytics and data management teams to define data integration service requirements for portfolio management products and services
Provide mentorship with equity portfolio management technology team members
Document, track and research production issues and work with appropriate teams to identify appropriate resolution
Provide strategic input with the Investments Technology management team
A bachelors degree in computer science, engineering, or a related field. MBA required
5+ years experience modeling business processes with the ability to translate into actionable software solutions
Exposure working with equity portfolio modeling and order generation workflows, including cash management and cash forecasting solutions
Experience working with Agile Scrum and waterfall methodologies with a software development focus and integration
Experience working with software developers to implement robust interfaces between proprietary and non-proprietary systems
Previous project management experience leading vision of transformation for future state
Demonstrated success advising business clients and IT management of technology capabilities and implementing strategies to maximize benefits of new technologies

122

Business Analysis & Adm Senior Resume Examples & Samples

Prepare, review, analyze and monitor budgets and EACs for existing and future projects and provide sound recommendations to managers to assist them in making good financial and business decisions
Ability to hold one on one monthly financial reviews with various budget owners
Produce monthly and quarterly reports for senior management providing analysis on staffing and budget variances
Proactively review costs and initiate cost corrective actions as needed
Prepare ad hoc analysis
Respond to management’s financial requests, and be responsible for work assignments as delegated by management
Proficiency in Microsoft Excel is a must. Specific use with pivot tables and formulas as well as a working knowledge of macro writing and execution
Excellent attention to detail is a must
Ability to interact effectively with all levels of personnel, sponsors, contractors and vendors is required as well as the ability to effectively manage multiple tasks simultaneously under moderate supervision
Excellent verbal/written communication skills and strong organization and time management skills
Working knowledge of other portions of Microsoft Office Suite (including PowerPoint)
Prior experience in a government contracting environment
Working knowledge of financial tools including Oracle Financials and Cognos

123

Business Analysis / Reengineering Senior Resume Examples & Samples

Working knowledge and experience in RUP Methodology
Experiences with in-depth data analysis, data profiling and modeling
Strong IT BA background with proven ability to deliver on large complex projects that are highly interfaced
Strong organizational skills with the ability to coordinate many matrixed shared services and a wide range of global business and IT partners Performs at an extremely high level of technical competence and maturity
Excellent interpersonal, written and oral communication skills
Responsible to handle end to end deliveries
Experience in working with agile methodologies using Rally
Hands on experience on SQL queries
Experiences in rationalizing regional concerns into common global solutions
Must have experience in working in onsite-offshore delivery model
5+ years in BA experience Agile, SQL , Rally, MS Project, MS Office
Leadership skills to manage deliverables
Interaction with multiple product lines

124

Projects End of Day Independent Price Business Analysis Lead Resume Examples & Samples

Working with the business to define an end-to end, cross-functional Target Operating Model, focusing on strategic Valuation Control process
Engaging with multiple functions, including Front Office, Finance, Market Risk and GBS Line and Change teams in relation to the project
Communicating concepts both verbally and via documentation to Accountants, Traders, Quants and Risk Managers and defending or challenging their validity
Co-ordinating requirements gathering across multiple functions and regions
Liaising with Programme / Project Managers, Client, Functional Analysts and Developers to ensure the Information Technology build is in line with the business requirements raised
Defining testing requirements together with the Test Manager / Lead
Undertaking quality assurance of project deliverables. This requires a deep understanding of valuation principles, products, markets and models
Adding real value to GVG; both in terms of strategic change, but also more immediate benefits in process efficiency as well as control. This means looking at current solutions within business lines and at how they can be integrated into a single cohesive process
Educated to Bachelor’s Degree level (or equivalent qualification / work experience)
Association of Chartered Accountants (ACA), Association of Certified Chartered Accountants (ACCA) / Chartered Financial Analyst (CFA) (part-)qualified (or equivalent qualification / work experience)
Relevant Business Analysis experience with demonstrable requirements gathering and business writing skills
Knowledge of Process mapping tools and techniques and the ability to build use cases
Detailed knowledge of financial instrument valuation and risks measurement in a complex product area. In addition, working knowledge of derivatives pricing models and analytic libraries would be beneficial
The ability to translate complex quantitative problems in simple terms for other less quantitative members of the business
Experience of producing detailed analysis to demanding deadlines and clearly communicating the result to Key Stakeholders including senior management, wider Finance team, Front Office, Risk, Auditors and Regulators
A self-motivated, pro-active and enthusiastic team player. An enquiring mind and an analytical, yet practical, mindset in addressing and resolving issues. Good organisational and communication skills with the ability to see the big picture and take pragmatic decisions
Experience of driving strategic and regulatory change within Run the Bank, managing discrete business analysis efforts and directing junior resources
An ability to demonstrate that your approach is consistent with the firm’s Values and Beliefs

125

Manager, CRM Business Analysis Resume Examples & Samples

Excellent written, verbal, presentation and facilitation skills
Ability to interact with clients and develop strong relationships
Demonstrated ability to collaborate in leading a project team of two to 15 people for short and long-term engagements, with high value placed on offshore management experience
Proven knowledge of the content and purpose of project communications plans
Experience with a CRM package application preferred
You likely have five or more years of experience, with one to two years in a management role
Your education likely includes a Bachelor’s Degree in business or information technology
Process documentation and analysis (as-is and to-be)
Translation of process into organizational and technology enablers
Requirements gathering methods and tools
Understanding of logical data modeling
Specification of system requirements for business processes (data, presentation, and logic)
Strong understanding of software development and implementation lifecycle
Anticipation of customer needs and requirements analysis based on customer's business imperatives

126

Lead Mgr, Business Analysis Resume Examples & Samples

Strong knowledge of Middle Office domains (trade lifecycle, portfolio accounting, collateral management, asset servicing, reconciliation, cash forecasting client reporting, performance analytics, and information delivery)
Understanding of various asset classes (i.e., equity, fixed income, ETDs, OTCs), fund structures, transaction types within each asset class and their proper reflection in Accounting and other applications
Demonstrated ability to serve as a liaison between the business, application development and quality assurance teams in order to create and research new requirements
Strong process orientation, ability to think E2E and craft pragmatic, scalable solutions to complex problems
Excellent interpersonal and communication skills – written and oral - required to work effectively with all levels and with geographically distributed teams
Highly developed collaboration, reasoning, analytical and problem-solving skills
Able to present and deliver clear messages to audiences at all levels
Ability to effectively remediate issues by engaging appropriate resources to mitigate risk with a sense of urgency
Firm grasp of program and project management principles and methodologies
Analysts will develop presentations and documentation to present to management; therefore experience with Microsoft PowerPoint, Word, and Excel is important
5 to 6 years managing a team of Business Analysts in a Financial Services organization, preferably in a Middle and/or Back Office environment
Bachelor’s degree or equivalent in Technology, Finance, or Information Management, or in a related field
5+ years of Business Analyst/Technical experience or related experience
Experience with Interface specifications, impact matrix, traceability, use cases, test cases, and high level/detail level diagrams: data flows, process flows, sequence
Experienced in business process improvement

127

Principal Business Analysis Resume Examples & Samples

Develops strong relationship with business by demonstrating the ability to gain an understanding of their current business issues and existing system limitations
Analyzes partner business processes and provides thought leadership relative to emerging trends and strategy. Helps address issues, and enable the business to move forward
Challenges status quo of processes and requirements to identify opportunities and acts as a change agent to move activity forward
Leads and facilitates process to develop requirements using interviews, business process analysis, requirements workshops, surveys, site visits, and case scenarios
Refine, validate, and prioritize business/functional requirements; critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests from the underlying business needs
Translates project proposals into subsequent business cases and project charters that clearly outline resource requirements, staffing needs, project costs (hardware, software, consulting, etc.), timelines, business benefits, etc
Ensure project approval through navigation of process cycle to gain senior leadership support and funding anticipating and overcoming challenges in advance
Provides direction to the project manager in overcoming hurdles and moving projects forward by proactively mitigating open issues and project risks
Maintains consistent communication channels between all vested parties (steering committee, business sponsors, IT stakeholders, project team, etc.)
Minimum of a Bachelor's degree (or equivalent) and a minimum of 6 years of experience. However, a combination of experience and/or education will be taken into consideration
Must possess an understanding of human relations operations in a global organization
Ability to develop strategic partnership with business customers
Ability to handle multiple projects (including a mix of small to complex) at any given time, set priorities, schedule and meet deadlines
Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with managers or directors and communicate ambiguous concepts. Ability to present to groups across the organization
Ability to add, subtract, multiply and divide
Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. Periodic travel is required
May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements
Normal office situation

128

Business Analysis Prf Resume Examples & Samples

Maximize efficiency, quality, and customer experience critical to the Vendor Management team’s success
Update vendor profiles, develop performance scorecards and executive dashboards
Provide detailed analytics and performance reporting assessments
Maintain strong relationships with our internal and external partners
Maintain relationships with partners and vendors, including developing new relationships, day to day vendor interactions, and handling or directing escalations
Provide monthly and quarterly performance scorecard and spend reporting using Microsoft Excel and other MS Office programs
Maintain performance scorecard surveys, vendor profiles and the Vendor Management SharePoint site to ensure positive customer experience, timely provision of information, and a high level of efficiency
Summarize survey assessments and create dynamic summary overviews for senior executives
Manipulate large datasets and generate reports, requiring strong proficiency in Excel
Identify and develop processes and process improvements
Track and maintain vendor SLAs in order to develop reports and track vendor performance
Track and maintain vendor Certificates of Insurance
Formulate and implement systems, auditable policies and procedures to ensure smooth operation of business
Coordinate tasks and resources to ensure general operations run smoothly with vendors
Assist in Ad-hoc requests and other duties as assigned
BA degree (Finance, Business, Economics or IT degree a plus)
2-4 years of related work experience
Excellent oral and written communication skills as well as strong problem solving abilities
Experience with performance and dashboard reporting in order to manage large sets of data in MS Excel using a variety of functions
Ability to parse contractual and policy documentation quickly and effectively
Ability to create and track business process flows at department-, division-, and enterprise-wide levels. Highly organized with focus on execution, problem solving, automation, and improving processes
Ability to communicate effectively with a wide range of personalities ranging from executive personnel to vendors and partners
Detail oriented with the ability to organize and prioritize multiple projects
Exhibits a sense of urgency in managing time and accomplishing tasks
Ability to think critically and adapt quickly in a flexible environment
Team player with an ability to work collaboratively; self-starter
Advanced Excel, SharePoint 2013 and PowerPoint skills; knowledge of PeopleSoft Financials and Fieldglass a plus

129

Business Analysis Prf Resume Examples & Samples

Provide production and application support and will be responsible for the successful execution of the system and controls for the monthly close process
Resolve urgent and immediate requests by various users; triage issues and exceptions, work with business area and IT support teams to identify and resolve items, ensure root-cause analysis is performed
Leverage data mining techniques (i.e. Rapid SQL or People-soft Query Manager ) to analyze and summarize data issues, trends, and opportunities for improvement
Provide support to internal and external auditors for annual testing of controls related to accounting applications
Serve as liaison between business area, IT, and other internal customers
Participate in all project cycle phases: Includes coordinating with project manager/Team Lead and business to identify business requirements, create process specifications. Create and execute test cases, review results with business partner. Frequently must create/set up the data files utilized in the testing efforts
Coordinate with project team to ensure that deliverables are met
Provide periodic updates on baseline execution, project status and application enhancements to accounting units and senior management
At least 2 years of information technology and accounting experience
Bachelor's degree in Information Technology, Accounting, or related field
Proven ability to diagnose and solve complex problems independently as well as in a team environment
Strong ability to manage multiple priorities under tight deadlines and to participate in multiple efforts simultaneously
Knowledge of accounting and secondary mortgage market
Understanding of SOX controls framework and execution of data movement controls
Basic skill/experience working with SQL, writing queries, and executing scripts
Proficient in Microsoft Pro Plus Suite
Ability to communicate complex concepts to management
Hands on experience and working knowledge of Oracle database and PeopleSoft applications
Demonstrated exceptional attention to detail and organizational skills including strategic process redesign, project development, planning and implementation
Diplomacy and strong interpersonal skills with a commitment to work in a team-oriented environment
Strong organizational and planning ability
Solid written and verbal communication skill

130

Business Analysis Mgr Resume Examples & Samples

Provide leadership and management to Finance Change Management and Application Support team members
Analyze and develop strategic business plans, as well as provide, project management of the implementation of those strategic business plans
Manage portfolio of projects with limited direction while ensuring adherence to Methodology, Controls and Quality Standards
Manage key project activities such as business case development, project scope and schedules, budgets, business resource plans, business requirements, risk and controls assessment, issues and risks, business process redesign, user acceptance testing, training and documentation, and SOX testing
Manage production application support duties which involve on-call support for troubleshooting critical issues of supported applications, logging issues, performing in-depth analysis, working with IT to determine root cause, developing recommended solutions and ensuring controlled, timely deployments to fix the issues
Maintain Service level agreements and documented operating procedures
Support business operational risk controls, Internal/External audit activities
Work on issues where analysis of situations or data requires an in-depth knowledge of business processes and applications
8-10 years of related experience; 2 years of management experience
Demonstrated Project Management experience with all aspects of the project lifecycle using waterfall and agile project methodology
Ability to work independently while driving and managing assignments from concept through deployment/launch
Ability to support multiple concurrent efforts/projects in various capacities (lead one or more efforts while supporting others)
Demonstrated leadership skills and customer service skills
Proven ability to learn new business concepts and skills quickly
Accounting, Finance or Information System background with secondary mortgage market experience desired
Familiarity with the following tools: Planview, Microsoft Project, Microsoft Office and VISIO

131

Manager of Business Analysis for Lottery Sales Products Resume Examples & Samples

Directs and conducts data mining using Business Objects
Analyzes performance of new distribution and equipment pilots
Conducts on-going performance tracking for product performance and promotions
Serves as primary point of contact with the Lottery to facilitate terminal deployments and chain expansion projects
Develops monthly equipment forecasts and projections
Provides ROI analyses for existing and new lottery ticket distribution devices
Makes recommendations to increase sales and drive effective and efficient selling practices at retailer locations

132

Business Analysis Analyst Resume Examples & Samples

Establishing and executing a continuous improvement plan for Service Desk execution
Monitor escalation activities for Priority Level 1 and Priority Level 2 incidents and participate in the Major Incident Management Process as initiated and notified by our Client
Continuously seek opportunities for improvement through understanding performance trends, performance gaps and root cause analysis
Report on Incident/ Request trends to establish improvement activities
Monitor Service desk call, documentation and process quality and provide recommendations for coaching to agents that are remedial in their execution
Provide recommendations for Service desk agent training
Suggest recommendation for knowledge articles of both the Service Desk and client assignee groups
Assist in maintaining account and leadership dashboards, performance reports and billing support documentation
Prepare and implement a remediation plan for tickets that are identified as improperly handled. The remediation plan may include one or more of
Continuous improvement knowledge
2+ years leadership experience
ITIL Foundations Certified

133

Business Analysis Analyst Resume Examples & Samples

Preparing company specific reports in power-point that analyses the business, financials, & technologies
Assimilating & synthesizing secondary information to prepare industry & geographic reports
Prepare custom reports that would touch various aspects of IT Services and technologies
Participate in strategic projects by providing research based inputs that would also include doing financial & operational benchmarking
Translating research findings into actionable insights

134

Business Analysis Analyst Resume Examples & Samples

Adept in analyzing Client accounts to improve effectiveness in sales and improve the overall client relationship
Requires significant teamwork with the Client Services leaders to help develop action plans to achieve business objectives and develop critical success factors
Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision making, and conflict resolution skills
Strategic planning experience
Must be able to multi-task and have the ability to work under pressure while making decisions that are in line with company goals
Ability to effectively present information and respond to questions from ALORICA management and internal/external clients
Must have an excellent understanding of business metrics and financial analysis
Bachelor's degree preferred & MBA a plus
5+ years of managing in a service/care or sales teams industry
1 year minimum of Project Management experience
3-5 years analytical and analysis tools experience. (ANOVA; Regression; Confidence; Intervals; Sample size; Determination and Summary Statistics)
Proficiency in Excel & PowerPoint
Familiarity with Access; data/information warehouse programs; business & crystal reports
Additional knowledge of PSS; SAS; SAP and Minitab a plus
Minimum 2 years experience directly related to statistical analysis, interpretation and forecasting

135

Business Analysis Prf Resume Examples & Samples

Analysis of and optimization regarding business unit performance
Creation of forecasts for static and dynamic workload
Providing business unit reporting at varied levels (agent, management, executive)
Providing innovative, thorough, and practicable solutions for an extensive range of complicated problems
Coordinating with project teams to ensure tasks are completed on time/budget
Independently determining and developing solutions, while working with significant autonomy
Performing with a high level of customer focus and engagement, supporting external and internal business partners as needed
Ensuring the vision for Customer and Business Management, allowing core functions to exceed by providing best in class operational, analytical, customer, and business management support
College Degree or equivalent experience; advanced studies/degree preferred
Typically has 3-5 years related experience in workforce management, reporting or business analysis, or related disciplines
Superior communication and customer service skills
Superior analytical and technical skills
Ability and desire to work in a structured, team-oriented support environment
Previous workforce management and/or capacity planning experience
Advanced knowledge of MS Excel/Access, SAS, or other reporting tools
Knowledge of, or exposure to, systems routinely utilized in Customer and Operational Services
Broad knowledge of Business Analysis, Project Management, or related disciplines
Knowledge of, or experience in, Change Management

136

Senior Business Analysis Associate Resume Examples & Samples

High quality of work is required including a strong attention to detail
Strong time management, ability to work well under deadlines, handle multi-tasking environment, and make good judgments about competing priorities
Effective partnership skills and strong communication skills
Understanding of investments and performance reporting concepts
Ability to understand investment data, multiple processes and the impacts of the processes on client reporting
Four-year degree in finance or business, or equivalent work experience
1-2 years work experience in financial reporting, performance reporting or investments
Experience with MPI Stylus or equivalent tools a plus
Demonstrated ability to focus on and take ownership for results (i.e.: quality, deadlines, goal-setting, and process improvement)
Ability to work well under pressure and to easily adapt to changes in priorities to meet marketplace and business needs
Understanding of investment concepts, investment securities and/or products within retirement market
Well developed oral and written communication skills, ability to translate complex ideas into clear and simple format
Ability to demonstrate a pattern of results in achieving desired behavioral outcomes

137

Business Analysis Resume Examples & Samples

You are currently working towards a university degree in a quantitative field, such as Business Intelligence, Logistics, Computer Science, Applied Mathematics, or similar
You’re fluent in MS Excel
You’re comfortable working in English
You already have clearance to work in the country you are applying for, including any visas that may be required on your part
You maintain close attention-to-detail, with an ability to carry out in-depth data mining; your approach is always methodical as you build understanding of the bigger picture
You come with the ability to innovate, simplify processes and practices
Basic knowledge of MySQL and/or SQL is a plus
Oracle knowledge is a plus
Data visualisation skills are also beneficial, such as proficiency in Tableau, Qlikview, PowerPivot, and Microstrategy
You’re well organised: confident when working in a fast-paced environment, you stay on top of your deadlines and meet them consistently
You have previous work experience (this could be an internship or student job)

138

Business Analysis & Operations Specialist Resume Examples & Samples

Oversee and serve as the first point of contact for sales team members
Define, implement, and own Amazon’s B2B Incentives team’s Sales Operations Program
Invent and simplify business processes; including making recommendations to continuously improve sales process
Analyze reports to take action and make recommendations to enable and enforce sales process
Continuously improve, develop and implement existing sales programs
Collaborate with internal departments and external vendors to create, harmonize, document, communicate, train, manage and continuously improve all sales and sales operations related processes
Own and maintain the sales team policies
Implement and/or maintain existing new hire training programs, schedules, and documentation. Provide Salesforce.com and operational process training for new hires
4+ yrs prior sales operations, program management, or operations experience

139

Architect, Business Analysis Resume Examples & Samples

Client requirements and delivering solutions through standard practices, including the identification of frameworks, selection of development language and methodologies, and analysis and plan to implement solutions that will meet business needs within financial budget guidelines
Responsible for providing technical leadership, including architecting conceptual/physical design, developing technical standards and documents, and working with cross-functional teams to maintain documentation of application, system architecture and technical specs
Analyze technical needs, requirements, and state of internal clients’ infrastructure design, integration, and operations with business analyst team and the client
Implement all applicable IT architecture principles, standards and guidelines in the data, integration, application, infrastructure, solutions, security and technology domains
Experienced with designing and implementing technical solutions for deployment to SSIS packages, Control M and DataStage environments
Experience with Teradata, SQL Server, Hadoop and big data environments
Knowledge of MicroStrategy
Support design process re-engineering and make recommendations for continuous design quality improvement

140

Architect, Business Analysis Resume Examples & Samples

Integrates database architectures within operating systems, storage architectures and network
Analyzes technical areas of improvement within database architectures
Develops and delivers presentations on database architectures to technology teams
Provides detailed task plans to implement complex projects
Communicates database strategies/philosophies to senior leaders
Implements change and maintenance in compliance with uptime/SLA
Leads database operational performance reviews with peers and partners
Performs analysis into site incidents and presents key findings in Root Cause Analysis meetings

141

Business Analysis Prf Resume Examples & Samples

Identifying business unit requirements, creating project and process specifications, coordinating with project teams and ensuring that projects are on schedule and within budget
Providing a dual reporting relationship to technology and to business/functional unit management
Resolving issues, providing functional system analysis, development and documentation of system / process requirements, development and maintenance of training documentation, providing end-user general ledger and report training
Performing system configuration, providing end-user support and participating in system and UAT testing as it relates to various Corporate Applications
Minimum of two years of related experience
Bachelor’s degree and/or equivalent experience
Prior experience in a role demonstrating customer service skills
Demonstrated excellent organization and planning skills as well as problem solving abilities
Knowledge of Software Development Life Cycle
Ability to work independently and effectively with staff at all levels and across divisions
Detail and multi-task oriented
Understanding of change management controls
Ability to adapt to shifts in priority
Accounting or Information Systems background
Previous experience leading training classes
Sarbanes-Oxley knowledge
PeopleSoft knowledge
Knowledge of SQL

142

Associate Director of Business Analysis Resume Examples & Samples

Seven to ten years of experience in Account Management, Product or Operational roles that have an escalation or challenging clients / relationships / issues component
Ability to work with various professional levels within internal organization
Problem solving experience
Self-starter, high-performing individual
Proven relationship skills
Possesses commanding understanding of the PBM environment and have appreciation for the health care system and the importance of maintaining high client satisfaction and retention
Ability to work across departments to achieve success
Positive and respected internal and external relationships and uses knowledge, teamwork and organizational skills to achieve desired objectives
Ability to assist Operational and Account Management staff in managing client expectations, communications and driving escalated issue management
PBM Experience

143

Business Analysis Service Line Lead Resume Examples & Samples

Have practical knowledge of designing and implementing requirements controls in a complex software development environment. Experience working with the agile software development method is a plus
Establish and maintain processes, develop requirements management procedures and identify items to be put under requirements control
Lead business analysis activities to identify program requirements
Evaluate and revise Enterprise Architecture as needed to incorporate new technologies and best practices
Coordinate activities of teams so deliverables are on schedule and within standards
Track changes to various types of Requirements items to include development environments, developed software code and documentation
Generate requirements management reports and metrics
Assist in facilitating control board and engineering review board meetings to include preparation of agendas, handouts and minutes
Evaluate existing processes, recommend changes and guide implementation to improve efficiency
Conduct other requirements management support functions as required
Brief senior management monthly on Service Line status and achievements
10 years related experience
Bachelor’s Degree in Computer Science, Engineering or a related technical discipline
Experience with software or application development projects
Must have excellent written and oral presentation skills and full command of MS Office applications
5 or more years of knowledge of CM methodologies and ability to automate CM process
3 or more years of experience developing code and working on the full development life cycle of small development projects
Prior experience supporting a Department of Defense or US Coast Guard contract
Ability to effectively lead in a large team or matrixed environment
Ability to adapt to changing environment and requirements as well as the ability to support multiple projects
Experience and proficiency in customer service, problem solving and communication (verbal and written)
ITIL certification preferred

144

Supervisor, Business Analysis Resume Examples & Samples

Operational & Financial Analysis
Metric & Performance Reporting
Long-Term Strategic Planning & Integrated Planning
Line of Business / Client Facing Reporting & Analytics
Benchmarking
Reporting Development
Systems Application Support, Auditing, Training, Troubleshooting
Application Development, Systems Implementation, & UAT
Bachelor of Science in Business, Finance, Economics, -Engineering or
5 years total relevant experience
5 years of direct management experience
3 years project management experience
3 years IT/Systems administration experience
Green Belt or higher Lean Six Sigma Training and or PMP Certification
Demonstrated experience building, developing and leading high performing teams
Understanding of utility/energy industry dynamics, trends and issues, including rate and legislative/regulatory matters and business drivers
Business acumen and knowledge of business processes/operations
Analytical problem solving and decision making abilities
Knowledge of data analysis and modeling concepts, methods, techniques and best practices to create complex data models
Solid communication, interpersonal and collaboration skills to effectively develop relationships with staff, clients and various levels of leadership
Proficiency in applicable data analysis tools
Travel varies depending on area of focus

145

Business Analysis Resume Examples & Samples

Design, develop, deploy and support modules of large world-class enterprise-level product
Participate in architectural design of product
Develop high level development timelines based on project scope and understanding of the existing application code
Evaluate new design specifications and raise quality standards, address architectural concerns
Evaluate stability, compatibility, scalability, interoperability, and performance of the software product
Maintain and upgrade product source codes
Demonstrate technical leadership through publication, presentations, white papers and event participation
Continually learn new technologies in related areas
Serve as a source of technical expertise and leadership to junior team members
Bachelor’s/Master’s in Computer Science or related disciplines, or relevant experience in software architecture, design, development and testing
Experience in software design with strong foundation of design models and database structures
Strong knowledge of database concepts and programming
Experience in writing product specifications and documenting product features to present them to a wider audience
Excellent communication and ability to articulate the design with architects and discuss strategy / requirements with teams
Business domain knowledge
Ability to provide product demonstrations is an advantage

146

Business Analysis Prf Resume Examples & Samples

Leads team reporting efforts monthly and ad hoc
Leads team efforts related to change management related to the Peoplesoft Accounts Receivable application
Supports Ad Hoc data and data centric requests
Supports projects / initiatives as assigned
Leads team efforts in building team Service level agreements with business partners
Supports efforts to drive efficiencies into core team processes
Supports efforts to build and maintain architectural views of team applications
Supports business lines to ensure consistent data movement controls across the department
Supports mediation of data issues, ownership, roles and responsibilities
Typically has 2 - 4 years related experience
College Degree or equivalent experience; work towards advanced studies/degree preferred
Proficiency in MS Office suite
Experience or Certification in Business Process Management
Two years of business analysis experience
Knowledge or certification in Decision Modeling
Financial Services and/or Mortgage Industry experience preferred
Will be required to become certified in Decision Modeling within 1 year of taking position
Knowledge of business rules

147

Senior Associate, Business Analysis Resume Examples & Samples

Able to drive product features from conception through implementation
Work with software development teams to enhance or implement technologies to meet identified business project goals
Work with vendors and consultants to implement and support third-party applications
Provide and/or work with software development teams to provide accurate estimates of work efforts involved with analysis, design, coding (if necessary), validation & testing and implementation
Defining interface requirements to seamlessly integrate with other systems within the firm
Able to see the big picture while working on a small piece of it
5 or more years of experience in the financial services industry is preferred
Demonstrate critical skills such as collaboration, strong written and verbal communication skills, and analytical capability. Increased acumen for planning, strong time management skills and ability to multi-task and manage multiple projects
In-depth understanding of both Agile and Waterfall project management methodologies strongly preferred
Exposure to CRM, client and/or investor reporting, interactive websites is a plus

148

Business Analysis Assistant Resume Examples & Samples

Support the Sourcing and Procurement team, stakeholder and supplier in the use of procurement system and e-buying tools
Generate business insight and analysis reports by using third party tools and illustrate data graphically
Manage sourcing related system and database for contract, spend data analysis, e-catalogue, intranet/portal, etc
Assist local and segment partners to implement system in Hong Kong, track and record all savings project opportunities
Communicate with suppliers and drive the e-buying tools
Manage minor sourcing project with the support and supervision from the team
Bachelor degree in Computer Science, Information Systems, Mathematics, Statistics, E-commerce or equivalent
1-2 years of data analysis or system support experiences in MNCs
Proficient in Microsoft Excel and PowerPoint
Experience with Tableau, SAP, Ariba or other ERP is preferred
Strong communication, process management and analytical skills
Fluent in English and Cantonese, Putonghua is a plus

149

Business Analysis Resume Examples & Samples

Build, deploy, and support modules of large, world-class enterprise-level solutions
Use diagrams and tools to write programs, investigate and fix bugs, and install solutions
Bachelor’s/Master’s in Computer Science or related disciplines, or relevant software development experience
Proficient in development and deployment of software solutions product within software Development Lifecycle (SDLC) process
Experience in maintaining and upgrading of product source codes
Experience writing product specifications and documenting product features and presenting them to an audience
Ability to work well as part of a geographically diverse team

150

Business Analysis Prf Resume Examples & Samples

Develop key project artifacts such as project scope, business requirements, risk and controls assessment, issues and risks, user acceptance testing, documentation, and SOX testing
Support the team in multiple projects ensuring adherence to Methodology, Controls and Quality Standards
Manage production application support duties which involve on-call support for troubleshooting critical issues of supported applications, logging issues, working with IT to determine root cause
2-4 years of related experience and at least 1 year of project management experience
Bachelor’s Degree in business, accounting or related field
Demonstrated business analysis experience with the project lifecycle using waterfall and agile project methodology
Ability to capture meeting minutes effectively, and assist in developing presentations/materials
Strong attention to details with proven analytical and problem solving skills
Familiarity with the following tools: Microsoft Office and VISIO, DOORS, SQL
Databases: Oracle, DB2, MS Access

151

Business Analysis & Operations Manager Resume Examples & Samples

Lead and serve as the first point of contact for sales team members
Invent and simplify business processes; including invent processes to improve sales and operations productivity
Analyze reports to take action and make recommendations to enable and enforce sales processes
Collaborate with internal departments and external vendors to create, harmonize, document, communicate, train, manage and continuously develop business development and operations related processes
Strategically partner with existing sales and business management to review the status of the business and collaborate on new methods and tools that can improve the efficiency of our organization and improve the level of service we provide our customers
Hire, develop and train sales and operations leaders through systematic programs, schedules, and documentation
6+ yrs prior sales operations, program management, or operations experience
3+ yrs prior people management
Lead and supervise a team of Operations Analysts/Specialists (3-5 in Japan)
Accountability for meeting and exceeding local operational goals on a global functional team
Strategic planning and forecasting; resolve issues; and address staffing and resourcing needs
Mentor, train and develop teammates for career progression and learning (appraise performance; reward and performance-manage employees)
Ability to develop and share best practices in a global business team

152

Business Analysis Prf Resume Examples & Samples

Bachelor's degree with a minimum of 3+ years of systems analysis / data analysis experience
Minimum of 2 years hands-on SQL query skills
Minimum of 2 years of experience with Requirements Management Software such as DOORS
Ability to organize and simplify complexity
Proven track record to learn quickly under limited direction
Strong collaboration skills, team player, ability to lead requirements activities across the cross-functional team
Experience leading interactions with the business to break down business requirements into Information/Data requirements, including transformation logic
Experience leading the analysis of data impacts and data profiling
Experience documenting System Requirements and Specifications
Experience documenting detailed data mapping requirements from source to target database systems
Ability to effectively interface with the business and technical teams to facilitate full understanding of system requirements, and resolve ambiguities
Ability to participate in provide effort estimates and planning for requirements activities
Ability to support testing activities
General knowledge of secondary mortgage industry
Excellent interpersonal, verbal, written, and listening skill sets

153

Business Analysis & Rptg Spec-senior Team Member Resume Examples & Samples

Acting as a point of contact for employees who are required to go through screening. In this role you will need to provide sound advice; analyze issues and recommend solutions in a timely fashion following established guidelines, policies and procedures
Proactively contact employees for additional documentation related to results found through background check
Manage data validation issues, perform issue resolution research and follow through to obtain necessary information
Liaise with HR Business Partners, the Program Management Office, Employee Relations, and Global Investigations
Providing analytical and project management leadership throughout the program
Facilitate screening process through scanning of fingerprint cards
Conduct transactions by processing fingerprint on file
Transact requests for system access
Accurately document and data enter information into JPMC systems
Attention to detail and strictly adhere to standard operating procedures
Demonstrated ability to provide consultation to managers and employees on issues regarding polices and code of conduct
Ability to manage confidential information and data; strong understanding of the sensitivity involved in the work
Exceptional judgment; ability to assess situations and react quickly in a fast-paced environment
Strong analytical skills; identify and analyze data and information to provide value-added solutions or recommendations
Pragmatic problem solver who is able to develop succinct recommendations and implementation plans
Excellent communication and interpersonal skills; ability to work collaboratively and develop strong working partnerships with colleagues at all levels
Reliable, organized, and able to multi-task and manage priorities effectively
Strong ability to deliver results efficiently and proactively
Proficient in Word, Excel, PowerPoint; experience working with Business Objects and PeopleSoft systems are a plus

154

Business Analysis Prf Resume Examples & Samples

Works with Business Subject Matter Experts, development, operations, and other IT and business areas as appropriate throughout the project cycle to document the business process flows
Recommends solutions, process modeling standards and best practices on all aspects of the project life cycle
Works under normal supervision. Follows established directions. Work is evaluated upon completion for adequacy in satisfying objectives
Typically have 3-5 years related experience
Demonstrated ability to model quantitative impacts of change (e.g., quantify business benefit of a process improvement)
Ability to work closely and partner with operational and technical counterparts
Excellent facilitation and project management skills
Knowledge of Product/Software Development Lifecycle is required
Analytical thinking and problem solving; able to amass/analyze/draw conclusions from large volumes of seemingly disparate data
Flexibility: comfortable with changing priorities in support of executive team needs
BPM Certification is a plus

155

Business Analysis Prf Resume Examples & Samples

Support change integration efforts within WSO to identify and implement workable solutions
Execute department process(es) in a high-quality, efficient and team-oriented manner
Write presentations, reports, procedures, and job aids
Provide support in the creation of status reports and project initiative or issue reporting
Analyze and provide resolution to an assortment of problems
Leverage data mining and analytical techniques and tools (SQL, MS Access, Excel) to articulate issues, trends, and opportunities for improvement
Proficiency using MS Excel, PowerPoint, Word, and Visio
Organized; ability to meet deadlines and manage multiple priorities
Capable of working independently or as part of a project team
Ability to resolve issues in a non-confrontational manner
Demonstrated analytical ability and problem-solving skills
Competent with MS Access or SQL

156

Director of Business Analysis & Planning Resume Examples & Samples

Engage with business leaders and architecture teams to fully understand business strategy and processes
Obtain deep knowledge of business needs and opportunities
Assist in developing future state, defining current state and performing gap analysis for strategic and high-visibility projects
Effectively communicate business and/or solution-specific processes appropriately with both technical and business teams
Perform analysis of business issues and/or challenges and recommend practical and feasible solutions
Drive ongoing follow up to ensure desired outcomes for the business
Serve as a subject matter expert to internal stakeholders on specific IT topics/issues - collaborate with internal leaders and external business partners to gain understanding of their business needs and adapt departmental plans and priorities to address business and operational challenges
Assist in the creation of Cost Benefit Analysis (CBA) and Return on Investment (ROI) studies
Provide leadership in supporting the solution process (options analysis) by analyzing and balancing risk/reward considerations
Participate in creation of implementation plans, including defining approaches to testing and validation of solutions
Oversee a team of Business Analysts who are writing user stories and detailed business requirements
Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration
Manage and ensure compliance with IT structures/processes/technologies
Grow and maintain knowledge of and leverage IT industry/marketplace technologies and trend
Apply financial knowledge to influence forecasting and financial planning activities
Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others
Build, lead, guide and mentor a team of Business Analysts
Own resource management activities for the team
Undergraduate Degree or equivalent work experience
10+ years of professional IT experience
5+ years of experience gathering or managing a team collecting requirements as part of a structured Software Development Life Cycle process
Track record of facilitating meetings to gather accurate and meaningful requirements
Blend of analysis, architecture, strategy and relationship management skills/knowledge
Prior experience Leading/ Managing with HR accountabilities
Managing team with changing priorities and high demand
Basic project management skills (to ensure proper follow up takes place through the planning and requirements process)
Experience having worked as a Business Analyst
Health care industry experience
Familiarity with different methodologies: Agile, Waterfall

157

Assistant Manager, IT Business Analysis Resume Examples & Samples

ERP: SAP
Database: MS SQL, MYSQL, SAP HANA
Business system: common SAP interface, middleware,

158

Director, Finance & Business Analysis Resume Examples & Samples

Bachelor’s Degree in Finance or Business. MBA preferred
Background in Economics is a plus
5 or more years of experience in a financial capacity
Creative solver of unstructured problems
Ability to effectively synthesize data and clearly communicate actionable conclusions to others
Advanced financial analysis skills with demonstrated expertise in complex financial model building
Experience working with senior executive team

159

Credit Card Business Analysis Resume Examples & Samples

Meets with internal and external customers to discuss and elicit under-the-surface needs and translate them into specific requirements and subsequent project objectives
Identifies solutions for less complex, more common issues
Defines project requirements and assists with estimating efforts to fulfill requirements
Coordinates impact to vendor and company workflow
Responsible for test scenarios creation, some testing, and test results review
Assists with analysis of support ticket issues

160

Manager, CRU Projects & Business Analysis Resume Examples & Samples

Proven ability to organize, prioritize, handle time constraints and manage shifting priorities
Knowledge of call center environment
5-7 years of leadership and work experience in project management
Require formal training in six sigma and/or project management methodologies
Experience with call center reporting & analytics
Proven project management experience and the ability to execute against a plan required

161

Business Analysis Coordinator Resume Examples & Samples

Provides superior, professional, and courteous service to customers and timely and accurate resolution of reporting issues
Running reports and queries in online reporting and other business intelligence systems
Working closely with the internal teams and pharmacists to meet the needs of the business (Operations)
Examining trends and providing recommendations to improve operational efficiencies
Conducts various studies that may include analyzing, reviewing, trending, and presenting information for management needs
Supports short and long term operational and reporting activities
Assumes responsibility for data integrity among various internal group sources
Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family
Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools
1+ year of Business Operations experience with data gathering and work flow
1+ year of experience creating correspondence and working within templates in Microsoft Word
1+ year of experience with data entry, use sort/filter functions, and simple formulas in Microsoft Excel
1+ year of analytical and problem solving experience in preparing strategic action plans and performing a variety of tasks related to the analysis, interpretation, and communication of data
Prescription Benefit Management (PBM) reporting and analytics experience
Pharmacy Mail Service Operations or Fulfillment experience
Knowledge of IRIS system
Excel VBA experience

162

Consultant, Business Analysis Resume Examples & Samples

1-3+ years of experience in Business Analysis that directly aligns with the specific responsibilities for this position
Proficiency with Business Analysis (IIBA/BABOK), User Acceptance Testing, Project Management, Process Improvement
Demonstrate strong implementation skills, problem solving and analytical skills
Drives performance targets to completion#LI-POST

163

Business Analysis Prf Resume Examples & Samples

Support the team in multiple projects ensuring adherence to Methodology, Controls, and Quality Standards
Manage production application support duties which involve on-call support for troubleshooting critical issues of supported applications, logging issues, and working with IT to determine root cause
Support business operational risk controls and Internal/External audit activities
2-4 years of experience, including 1 year of project management experience
Bachelor’s Degree in business, accounting, or related field
Accounting, Finance, or Information Systems background with mortgage market experience desired
Familiarity with the following tools: MicroSoft Office and VISIO, DOORS, SQL

164

Business Analysis Group Manager Resume Examples & Samples

Focus for this role is managing Business Requirements Analysis and Providing Solutions in the domains listed above, driving standardization of processes, managing large teams in diverse geographies, offshoring & outsourcing, and vendor management
Continue to leverage and ensure alignment with the Product Architecture and Development groups
Drive disciplines in the area of Financials, SDLC, Billing and Program Management in order to have repeatable, high quality and on time delivery
Ensure alignment and partnership to Regional Tech model
Focus on culture, communication and alignment across all GCT teams
Ensure that the team is providing solutions that are aligned with the organization strategy and goals
Engage in innovative problem solving activities, requiring conceptual thinking as they will be responsible for creating 'out of the box' solutions with prototypes and pilots; certain proposals will involve extensive involvement in all phases - cost and benefit analysis of in-house vs outsourcing, timeline, expenses associated to initial outlay, cost of customization and cost to run and speed to market
Demonstrated experience managing multiple work streams
Collaborate with senior management on cross-functional areas and other programs, as appropriate
Bachelor's degree or equivalent education
Demonstrated experience in Project Management principles and software development lifecycle practices and methodology
Hands-on knowledge of Agile and Lean methodologies
Hands-on experience of tools like BluePrint, RTC
Experience managing manager of managers
Strong leadership, communication and organizational skills
Strong analytical, strategic thinking and communication skills - must have ability to synthesize, develop and present clear and concise recommendations
Excellent organization skills; must be able to manage disparate tasks, project plans and adhoc teams without solid lines of authority
Ability to handle constant pressure and juggle multiple demands
Strong risk management and ability to look beyond to the next set of challenges

165

Business Analysis Team Leader Resume Examples & Samples

Accountable to the Head of Analysis for building, leading and managing a team of Business Analysts (BAs) to deliver measurable improvements for our customers and for our business
Work with Analysis Team leader peers to support the Head of Analysis in creating a function that delivers quality strategic insight to the business
Plan BA demand & recruit internally/externally (including contingency expertise/partners) to satisfy demand
Identify Validate, Estimate and Allocate BA resources to programmes/projects
Define & Set quality standards pertaining to the analysis service and work with programme directors / business leaders to assure & improve upon delivery
Perform quality control audits on BA processes and deliverables in order to assess and manage delivery quality; ensure that the teams are compliant with over-arching guidelines and policies, including ISO 9001 and CAS-T
Ensure adherence to the change framework and also to the in house software delivery methods
Work with hub/flight control and PMO to define working practices and, implement in team & assure adherence
Build out the capability of the team; plan for and develop/mentor/coach individuals
Personally deliver complex or high value business analysis work using the TalkTalk Change Framework
Demonstrate functional knowledge in

166

Specialist Business.analysis Cons t Resume Examples & Samples

Experienced in data gathering and analysis methodology
Experienced in performing impact and gap analysis resulting from proposed process and system change
Information Technology background; familiar with BA and IT best practices
Strongly customer focused; ability to work across multiple teams in global locations; commitment to excellence in all endeavors, very team oriented
Six Sigma, PMP, CBAP and/or PBA certifications a plus

167

Business Analysis Advisory Wealth Management Resume Examples & Samples

Manage multi-disciplinary projects to implement solutions to business problems. This involves planning, defining business requirements and processes, preparing business case proposals, developing testing, conversion, and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
Assist the Senior Manager /Project Manager by providing backup support to the project manager, and assisting with the development of detailed project plans and monitoring of progress against planned objectives
Manage multiple small projects and/or lead specific sections of large projects to implement solutions to business needs. This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, project financial review, and securing consensus and co-operation from users and management
Possess 4+ years of hands-on working experience in BA roles on medium to large projects
Must have demonstrated hands-on working experience with developing & maintaining business cases
Must possess very good communication (verbal/written/presentation) skills in English in order to effectively work with end users and members of a project team
Must have hands-on management and/or leadership experience with excellent interpersonal/communication skills, plus proven relationship and negotiation skills in order to build consensus and obtain co-operation from both users and senior management. These skills, along with excellent time management and organizational skills, will allow the Manager Business Analysis to manage multi-disciplinary projects while planning, securing, and scheduling resources, within those projects, to optimize productivity
Must have excellent interpersonal skills, with the ability to participate in team environments
Must possess strong analytical ability to understand business data requirements and translate it to system design concepts
Nice to have knowledge of retail credit lifecycle and risk management tools and models including best practices, current and anticipated regulatory requirements, IT processes, and the end-to-end workflows among the different systems, within at least one financial market area and a good knowledge of at least one other financial market area

168

Senior Specialist, Business Analysis Resume Examples & Samples

Partner with Business to define the requirements
Manage demand from countries and prioritize work packets
Work with delivery team to convert requirements to deliverables
Support CRM system rollouts, enable adoption and drive value
Collaborate in a networked team to share and deliver best practice outcomes
5 years of experience in the IT field, including 3 years gathering requirements, designing, developing and testing applications
Experience configuring Salesforce.com and/or Veeva
Experience and proven ability to
Experience with one or more of the following skillset

169

Business Analysis Associate Resume Examples & Samples

Knowledge of and experience with the business aspects and operation of a software product; knowledge of the install base, current uses, future plans, and product vision
Knowledge of the investigation, evaluation, interpretation, and classification of business data; the ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness
Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner

170

Senior Solution Specialist Business Analysis Resume Examples & Samples

Business analysis, requirement gathering and elicitation
Functional mentoring for development and QA team
Co-ordinate with product management to decide roadmap for various Front Arena components
Provide functional inputs for documentation

171

Associate, Business Analysis Resume Examples & Samples

Provide front line IT support for Global Investment Operations products and processes
Advise business clients and IT management of technology capabilities and recommend strategies to maximize benefits of new/existing technologies
Partner with the business unit to identify and document core needs and gaps. Gather requirements for new solutions or enhancements to existing systems
Create task plans, establish timeframes and deliverables. Work with teams to develop accurate estimates of for the work required and develop achievable timelines
Work with software development teams to implement technical solutions that meet business needs and timelines
Work with the business users to accept and deploy the new software
Serve as a liaison between Technology and the global Investment Operations business unit
Produce documentation in accordance with firm standards
5+ years’ experience as an IT Business Analyst
Experience with project life cycle methodologies and best practices
Strong business and data analysis skills in customized requirements gathering
Demonstrated ability to author detailed business requirements and technical specifications that can be independently executed by software developers
Strong interpersonal and relationship building skills with a delivery based orientation
Ability to work independently with minimal supervision and multi-task in a fast paced environment
Strong prioritization, organizational and conflict resolution skills
Ability to maintain several concurrent projects while providing realistic delivery dates and managing customer expectations
Excellent written, oral and presentational skills
Proficiency with Microsoft Office applications including PowerPoint & Visio
The following skills/experience are a plus

172

Business Analysis Resume Examples & Samples

Assessing the viability of new product markets, marketing plan
Suggesting corrective action and identifying cost savings opportunities
Interacting with product planning managers to provide consultative support to planning initiatives through financial and management information analyses, reports, and recommendations

173

Business Analysis Analyst Resume Examples & Samples

The employee will be responsible for support of DELL sales compensation system, where variable payouts and bonuses for DELL sales representatives are calculated. Responsibilities are:Monitor of daily system activities and jobs running in the system, provide regular updates to business on the same
Schedule jobs and processes based on business requirements
Root cause investigation when issues occur, drive immediate steps to fix and preventive actions for the future
Ensure data quality and integrity is maintained at highest possible level
Drive governance for activities handled centrally in the system
Propose and participate in system or process improvements
Maintain and develop SharePoint lists and document libraries used internally by DELL SCP teams
Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma or Bachelor's Degree in Finance/Business Administration / Accounting or equivalent
Fluent English in both spoken and written form
Sales, business or finance acumen
Sales compensation or payroll experience will be strong advantage
Expert Excel skills, optionally with VBA skill
SQL knowledge (user), understanding of structural databases
Communication skills, team player
SharePoint development experience will be an added advantage

174

Business Analysis Analyst Resume Examples & Samples

Ensure accurate and timely end-to-end daily Services SKU attribution (both GAAP and Monarch)
Work closely with business partners in different department to ensure and maintain SKU data integrity
Support different initiatives to drive SKU improvement and process globalization

175

Analyst, IM Business Analysis Resume Examples & Samples

Coordination of BCP activity within the Capability
Coordinate best-in-class BCP activity within the Capability
Work with peer BCP practitioner to help Business Units create and use quality Business Continuity Plans
Works with colleagues and clients/users in specifying information flows, processes/procedures and data objects that will meet the business requirements
Documents work using the required standards, methods and tools
Run BCP meetings presenting information, issues and solutions both orally and in writing. Request and document updates
Assists colleagues and clients/users in defining BCPs for their Business Unit
Assists colleagues in using the BCP tools that they are required to use

176

Analyst, IM Business Analysis Resume Examples & Samples

Supports the managers and practitioners in the business units as they create, maintains their BCPs
Supports the managers and practitioners in their use of the BCP-related tools
Works with and supports the efforts of the Conduent BCP Coordinator and the internal Capability BCP Coordinator
Key Tasks
Works with colleagues and clients/users to investigate operational requirements so their BCPs reflect their business
Assists clients/users in defining business continuity plans

177

Business Analysis Resume Examples & Samples

At least 5 years experience in IT with 2 years specific to infrastructure
Excellent written and oral communication skills as well as experience in project management skill is required
The ideal candidate must be proficient in Microsoft Office and preferably Microsoft Project
The ability to multitask and shuffle between multiple projects in a given day is essential
The successful candidate will have the ability to interact with customers and technical areas

178

Senior Mgr, Business Analysis Resume Examples & Samples

Demonstrated and proven track record of managing people and processes driving key business outcomes
Analyzes trends to recommend process and/or operational improvements
Required A Bachelor's Degree in Business, Statistics, or related field
Preferred A Master's Degree in Business Administration
Required 5+ years of management experience preferably in a Healthcare environment
Intermediate Demonstrated interpersonal/verbal communication skills
Intermediate Ability to work independently
Intermediate Other Ability to remain calm under pressure
Required Intermediate Other May require knowledge of one or more of the following: SQL, Crystal, Diamond, Cognos, CRMS, Sidewinder
Required Intermediate Other Knowledge of SAS, PC and Unix environments

179

Associate Director of Business Analysis Resume Examples & Samples

Work with program sponsors, key clinical and operations stakeholders, and business partners to detail the business strategies and supporting tactics for the medical management platform and then develop associated program and project artifacts including but not limited to: CBA, BRD / PRD, use cases, end-to-end clinical and non-clinical process flows, test plans and test cases, production deployment and validation plans, and other business / clinical artifacts
Provide subject matter expertise in the creation of core deliverables supporting PA / UM compliance (e.g., pre-service and post service / medical claims review process flows, tools and templates, systems solutions to drive automation, efficiencies and turnaround times, communication templates, audits, training)
5+ years professional experience in business / systems analysis in a large, complex and highly regulated organization; preferably healthcare
Ability to travel 25% of the time
Intermediate proficiency in computer software such as PowerPoint, Excel, Visio and Word
Ability to build and manage strong relationships across a large, complex organization
Professional experience and strong presentation skills with C-Suite and all levels of the organization
Solid business, operations and financial acumen
Strong problem-solving and negotiation skills
8+ years of management experience
PMP certified through the PMI and /or Business Analyst certifications
Business and technology / information systems program and project management experience
Health care insurance background
Six Sigma, process implementation & re-engineering experience
Exposure to multiple PM methodologies
Demonstrated understanding of corporate financial disciplines (capital planning and budgeting, cost / benefit analysis, P&L management)
Self-starter and thrive in a fast-paced, deadline-driven environment
Strong service, get-the-job-done mindset, analytically minded (can synthesize and understand data / information, with ability to speak to concepts both broadly and narrowly, as needed)
Ability to effectively and efficiently identify and solve problems, plus collaborate with peers and leaders on OptumCare Care Delivery enterprise-level topics in a multi-faceted organization
Strong planning, organizational and interpersonal skills across multiple, high-priority capability management initiatives, drawing on business and operational analysis and business acumen
Ability to build trust and interface effectively with all levels throughout the organization
Strong sense of ownership, accountability and follow-through

180

Business Analysis / Reengineering Senior Resume Examples & Samples

As a Senior IT Development Business Analyst, the resource will work within the application to
Implement major and minor enhancement requests
Facilitate development of business requirements with FMCC Business teams and the vendor
Develop Project Plans and Coordinate testing with internal and external applications as well as with the vendor
Managing multiple department level improvement projects with cross functional global teams, including schedule, Issues and Risks
Managing Departmental financials, including reporting to senior management and business office
Interface with Project leads and other Business and IT analysts to ensure accurate and timely delivery of projects within FMCC Enterprise Release Management schedules
Develop, execute test scripts
Ensure appropriate use of client IT processes, tools and methodologies
Ability to plan, prioritize and support multiple concurrent projects
Understanding of the systems development lifecycle
Proven ability to work in a collaborative environment
Excellent relationship management, written and oral communications skills
Strong analytical and problem solving capabilities
Strong Communications and facilitation ability
Willingness to learn/adapt to new technologies
Ability to work virtually with global teams
Experience with Agile Development Methodology
Computer Science, Engineering, or other technical degree
Bachelor’s degree in IT or a related degree
3 + years of Business Analysis and project management Experience
Highly developed analytical and problem solving skills

181

Business Analysis Resume Examples & Samples

Previous business process knowledge service delivery and assurance
To cover provisioning and/or ordering processes and systems supporting these processes and network would be optimal
Must be familiar with current technology direction and have ability to quickly translate user needs into business requirements through user stories, use cases and business requirement detail
Strong background in the development of methods and procedures documentation, in documenting process flows, and ability to facilitate meetings to define business requirements through the gathering of requirements and documents
Meeting facilitation and project lead role experience is required
Project management and conflict resolution skills would be a plus
Strong, proven track record of working autonomously and under tight timelines
Proficient in Microsoft Word, Excel, Access, PowerPoint, Visio, and Outlook
Developing process of flows with iGrafx BPM software or other BPM software

182

Latam Business Analysis Resume Examples & Samples

Independently identifies solutions to common and complex issues within a project, by applying strong understanding of supply chain
Interprets data to identify major conclusions and formulate summaries
Acts as a peer leader on a cross functional project team
Owns decision-making within projects and contributes to strategic supply chain solutions to managers
Acts as a resource to other business units for issues on supply chain
First level university degree or equivalent experience; may have advanced university degree
Typically 4-6 years of experience in a supply chain function
Extensive knowledge of Excel, PowerPoint, Access, and high-level modeling tools
Very strong written and verbal communication and presentation skills; mastery in English and local language
Demonstrated team and project management skills
Developed business acumen, including understanding of HP's overall business model

183

Manger Business Analysis Resume Examples & Samples

Ensure that projects/process changes are cost effective and consistent with the strategies and objectives of the CCC management team. He/she is a key contributor to the development of business cases, business requirements and implements initiatives using standard project methodology through the preparation of appropriate documentation
Work in partnership with CCC, Canadian Banking Technology and other partners in the Canadian Domestic Bank in order to ensure that implementation of strategic initiatives/ projects meet the requirements/needs of the Contact Centres nationally
Contribute to the cost effective operation of the Contact Centres through the identification, escalation and resolution of operational, procedural, systems technical and product issues and through the implementation of initiatives that contribute to revenue generation or reduction of costs
Assist with the implementation of change in all of the sites by participating in the development of national strategies that will benefit all of the Contact Centres when major change is introduced. In order to accomplish this, he/she has an in-depth understanding of the operating environments in each Centre and is fully aware of the geographic differences influencing each site

184

Business Analysis Director Resume Examples & Samples

Quarterly Financial Submission & Operational Planning: Determine appropriate inputs, analyze and communicate Commercial Tech Support headcount requirements globally; Provided analytical support on business changes/initiatives impacting Tech Support
Adhoc Analysis: Provide analytical support and input for strategic discussions/programs that are confidential in nature (Non-Disclosure initiatives, site closures/transitions, business transitions, queue consolidation, etc.)
Planning Evolution: Develop sustainable processes for planning and integrating new offers, products/services, channels, acquisitions, functions and businesses into existing capabilities
Capacity Planning Improvements: Update model capabilities to support ongoing business evolution, Develop new models/methodology for planning non-standard support headcount, Continue to develop global standards surrounding planning inputs, Automate manual headcount/productivity tracking processes
Leadership: Effectively lead and develop global team members, Provide subject matter expertise and support across GCCO organization (best practices, mentor, career development)

185

Business Analysis Resume Examples & Samples

Excited and looking forward to the next stage of technology revolution
Passionate in technologies and striving to make a difference with the aid of automation
Interested to make an impact to the society by helping industry-leaders elevating their business efficiency
Enjoying to be in the community of great and enthusiastic people who share goals and accomplishments
Striving to perform, inspire, progress and achieve more
Solid experience in business analysis on complex solutions and large scale project delivery, candidates with different years of experience will be considered for corresponding career levels
Understanding of the full development lifecycle, experience in UAT and bug fixing
Ability to carry out and host requirement workshop to capture and verify specifications, to writing user stories and share functional knowledge
Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience
University Degree in BBA, Information Technology/System, Computer Science/Engineering, or other relevant disciplines desirable
Excellent communication skill, high proficiency in both verbal and written English and Cantonese (Mandarin is an added advantage)
Analytical mindset, dynamic and adaptive to the global collaborative project team environment

186

Requirements / Business Analysis Lead Resume Examples & Samples

Lead a team of Requirements Analysts and Business Analysts who support multiple programs
Collaborate with Program Managers to plan resources to meet contractual requirements, project schedules and agile processes
Assign resources to various teams/projects based on priorities, needs and resource availability
Develop and implement processes, policies, and procedures to govern requirements development and business analysis
Maintain Requirements Development and Requirements Management plans that define our processes in the context of the Capability Maturity Model Integrated (CMMI)
Review documentation produced by team members and provide detailed feedback and direction
Participate in requirements elicitation meetings and facilitate business process analysis meetings
Stay informed and share information with programs about best practices and developments in the industry
Provide mentorship and training to requirements team members; recommend external training as appropriate
Collect and report on appropriate metrics and goals for the requirements process
Devise strategic plan for the requirements support organization
Write technical reports and white papers for analysis approaches, tools and capabilities
Bachelor's degree in a technical discipline (or equivalent work experience)
8+ years of overall experience in analysis in support of IT systems
6+ years of eliciting and documenting requirements
4+ years of business process analysis
2+ years in a leadership position on a team
Capability to create Project Plans and Schedules
Strong skills creating diagrams and flow charts using standard conventions and terminology
Ability to present complex technology in layman terms
Self- motivated, creative, willing to work as a member of a team
Organized and able to manage individual schedule
.Experience supporting public health, health policy or healthcare industries
Experience working on government contracts
Experience with other software lifecycle phases, such as development or testing
Good working understanding of relational databases; ability to write basic SQL queries

187

Lead-business Analysis Resume Examples & Samples

8 plus years of experience in business analysis or related technical field ((Application development, technical product owner)
Personal accountability for delivering and managing requirements to time and cost for medium complexity projects
Experience in selecting and executing elicitation techniques such as interviews, prototyping, facilitated workshops, focus groups, observation etc
Managing and negotiating with difficult and opinionated stakeholders during the development cycle especially during the elicitation phase
Developing understanding of analysis, process re-engineering, feature gap assessment, solution approach and scope
Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
Ability to collaborate well with other teams including application engineers, SMEs, testers and project managers
IIBA certified
Following procedures on how requirements will be managed ( base lining, requirements change control, requirements traceability)
Influencing the appropriate analysis and specification models to ensure that requirements are of high quality

188

Business Analysis Competency Lead Resume Examples & Samples

Strong Capability management of the BA community, and a proven track record of developing and mentoring BA’s
Demonstrates in-depth knowledge in emerging trends and concepts related to the Business Analysis competency including the ability to participate in knowledge network outside EY. Serves as a subject matter resource to provide advice to teams and key client stakeholders. Consistently captures and communicates leading practices and specialist knowledge related to the competency to relevant teams and groups
Identifies, proposes, initiates and leads significant business process improvement programs, taking responsibility for the quality and appropriateness of the work performed, and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieve improvement
Demonstrates excellent in-depth knowledge of the competency principles and practices, including the ability to coach and teach. Guides teams to adapt and apply concepts, principles and tools related to the competency area on multiple or concurrent complex projects/activities. Conceptualizes and translates lessons learned into relevant principles and practices for EY ITS knowledge repositories
Has continuing responsibility for the maintenance of models for a designated function. Initiates organization — wide modeling improvement activities and obtains customer buy-in to general changes
Excellent understanding of the customer strategy, services and business processes. Expertise recognized and requested by the customers. Ability to provide valid input to Business Case Creations and Estimates. Financial skills exist to build ROI and TCO models for analysis
Understand the projects needs and the business requirements to be able to support the leadership team in the appropriate sourcing and placing of BA’s
Lead the interviewing process for news hire / transfers to ensure the expansion of the community keep abreast of the technology offerings in EY / the wider market
Coaches, mentors and supports junior team members
Participate in resource planning and recruitment activities
Assess ongoing project demands and manage team resource allocations; develop staffing plan; screen resumes and interview applicants; participate in campus and job fair recruiting
Proven track record in capability management – and leading / developing teams
Ten+ years in a corporate IT environment
Seven+ years’ experience in business analysis or related technical field (application development, deployment/implementation, technical Product Owner and infrastructure)
Worked on a least 1 AGILE program and can bring experience to the team to support the development of the teams for future AGILE projects
Extensive experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study and Surveys
Experience with Enterprise Analysis and overall process re-engineering including business process modeling, capability gap assessment, and definition of solution approach and scope
Management of senior stakeholders’ expectations and requirements without supervision
Acting as escalation point where issues need to be resolved. Provides sign off of project requirements
Works in close collaboration with other teams including engineers, development, testing and implementation and support
Experience in working with vendors in staff augmentation models, and a proven experience in working with “off-shore” teams, or co-located teams
Maintain the methodology’s and ensure the teams all understand and follow the EY deliver process
Seven+ years’ experience in business analysis or related technical field (application development, deployment/implementation, technical Product Owner and

189

Business Analysis & Information Senior Manager Resume Examples & Samples

Independently plan, design, and conduct simultaneous complex market research projects in support of the global commercial strategic plan
Provide analyses and summaries of results to brand stakeholders , that goes beyond the vendor output, interpreting and
Provide options for research approach and get agreement on objectives, hypotheses, approach, stimuli, and output
Utilize knowledge of design research methods (ethnography, 1:1 interviews, qualitative design concept testing) to guide analysis and insight generation
Partner with other BAI colleague to leverage and integrate existing knowledge to influence critical brand decisions
Provide an objective and rigorous point of view to inform Brand Planning
Some US and ex-US travel may be required
5+ years of market research experience in pharma or other healthcare industries
Strong technical expertise in qualitative and quantitative market research methods
Demonstrated analytical skills—understands the advantages and limits of different analytical approaches and studies and their findings
Proven track record of growth and exceeding expectations in prior roles
Demonstrated ability to influence senior executives
Past experience/familiarity with biosimilars or generics
Experience within the oncology &/or inflammation therapeutic areas is a plus

190

Business Analysis & Pricing Intern Resume Examples & Samples

Assists with collecting & entering pricing data into RADAR and other financial systems as needed ensuring accuracy of data
Assist Business Analysis & Pricing Manager with reporting & analysis on shipments, depletions & inventory
Assist with producing frequent ad hoc analysis for commercial team
Assist with coordinating and reporting departmental KPI’s
Work cross-functionally with internal stakeholders across Marketing, Finance, Supply Chain & Consumer Insights to provide support as needed
In collaboration with Pricing & Business Analysis Manager perform analysis on sales of brand by allocation
Assist with the maintenance and updating of allocations tracker
Research and maintain market knowledge to be aware of cost drivers and competitive movements affecting pricing for Duty Free & Domestic Markets
Assist with measuring the effectiveness of pricing strategies and promotions
Assist with analyzing trends and highlights risk and opportunities
Education: MBA/Finance/Business/Analytics Graduate Student interested in multinational company
Experience: Strong business acumen, work ethic and analytical skills. Thorough and detailed in data accuracy and problem solving abilities and strong verbal and written presentation skills. Strong proficiency in working knowledge of MS Office Suite, particularly with Excel. Must be able to manage multitask and manage multiple projects. All project activities must be handled with extreme professionalism
Start Date: Paid internship requiring a minimum 6-month commitment
Hours: 4-5 Hours/Day, preferably 3-4 days/week Onsite– No external work
Language: English, Spanish is desirable

191

Senior Analyst IT Business Analysis Resume Examples & Samples

Homeowners rate plan development including DOI and filing compliance, rating, 3rd party data, coverages, forms and business rules development
Rating, underwriting and segmentation capabilities such as tiering, capping, transition pricing
Deployment of Homeowners products through a variety of channels ranging from Digital Web Applications, Agency partnerships and direct to consumer models
Ability to design and map requirements across various technologies and frameworks (e.g. Java, Cobol, database design)
Ability to delivery within all delivery frameworks while driving requirement standardization and process (e.g. Waterfall, Agile, DevOps)
Lead/supervisory responsibility in instructing, assigning, directing and checking the work of business Analysts within their section/department
Act as liaison and consultant between the functional and technology teams
Delivery of continuous improvement and consistent action to lean process
Leading, coaching, and mentoring other BAs in the organization
Developing and enhancing relationships with business partners and vendor partners. Demonstrating increased knowledge of business organizations, their processes and the use of applications
Planning and project management skills such as estimation, issue escalation and risk management
Scope management including of Change Control processes to manage project scope to project budget
Test case design and Quality assurance process
10+ years of Business Analysis and Application Development Life Cycle diverse work experience in IT, or an equivalent combination of education and work experience is desirable. 5+ years may be acceptable depending on experiences. Strong Personal Lines experience desired, however similar experience in Insurance industry a would be acceptable
Understanding of the Personal Lines Product offerings across Home, Auto, Umbrella, Toys, and Dwelling Fire is required with a desired focus on Homeowners delivery
Self-motivated and results-oriented with the ability to work in a team environment and independently
Ability to effectively interact with all levels of the organization (e.g. entry level end-user through to Senior Management) and demonstrate strong leadership skills
Bring innovation and lead by example
Demonstrate flexibility and a positive attitude

192

Analyst IT Business Analysis Resume Examples & Samples

Bachelor degree in Computer Science or a related discipline and at least four, typically six or more years of solid, diverse work experience in IT, or an equivalent combination of education and work experience as a Business Analyst
Requires broad knowledge of the client areas functions and applications, and knowledge of system and technology alternatives, excellent communication skills, strong judgment, and the ability to work effectively with client and IT management and staff
NO AGENCIES PLEASE **

193

Lead Consultant Business Analysis Resume Examples & Samples

Project Setup, Installation, Configuration and Implementation of ONESOURCE Global Trade Software including Requirements, Design, Software Configuration, Integrations, Testing and Production Go-Live
Gather business, process, data and integration requirements between ONESOURCE Global Trade and ERP Systems (SAP, ORACLE, Web Services)
Perform process (Trade, OTC, PTP) and analysis workshops with clients to define business, process, functional requirements and data element requirements necessary to configure the solution
Troubleshoot software and implementation issues, provide workaround and functional implementation guidance
Support customers in preparing and documenting trade operations (Imports, Exports, Localization) use cases and testing scenarios
Identifies and proactively drives high quality project activities, deliverables related to project scope
Proven experience (2-4 years) in enterprise software system installations, configuration, implementations, project life cycles and software implementation methodologies
Proven experience (2-4 years) in software implementation projects involving Customs & Trade, ERP systems, Supply Chain Management and Logistics such as SAP or ORACLE
Experience working for consulting or professional services organizations ie. Systems Integrators, “Big-4” specializing in the areas of trade management, supply chain management, transportation management and/or tax technology
Proven experience and understanding of business processes including Trade Operations (Imports, Exports), Order-To-Cash (OTC), Procure-To-Pay (PTP)
Candidate is required to have Bachelor Degree, BS/BA degree in Information Technology, Computer Science, Accounting & Finance or equivalent
Effectively communicates project expectations to all team members and stakeholders including business representatives, partners, customers, and consultants
Native level of Japanese language skills and advanced level of English
Independently coaches, mentors, and motivates project teams to influence a positive, accountable, and collaborative approach

194

Business Analysis Analyst Resume Examples & Samples

Participates in documenting business requirements generated in working sessions with stakeholders
Analyzes business process requirements and assists in the preparation of supporting documentation (e.g., use cases, process flows, business rules, user interface mock-ups, etc) for the concept and definition phases of the project
For assigned program or project, collaborates in planning system testing for IT solutions to ensure that test conditions, scripts, validation criteria and expected results will successfully test the business requirements
Documents and tracks requirements using the appropriate requirement management tools (e.g. Caliber RM)
Performs necessary research to fully understand the business issues, develop possible solutions and to support development of innovative, cost effective solutions
General understanding of insurance industry, its products, practices and operations
General understanding of system development life cycle, system and application
Solid verbal and written communication skills to translate business needs and ability to
Typically a minimum of two years experience in business analysis, or other related experience, i.e., accounting, finance, insurance operations, or computer science with prior experience identifying and documenting business requirements
Completion of course work towards applicable certifications preferred

195

Business Analysis Director Resume Examples & Samples

Trains and indirectly oversees the development of lower-level staff in accordance with corporate strategic directions
Represents the team in working sessions with key stakeholders to elicit and review business requirements and non-functional requirements for Claim-related IT projects. Facilitates working sessions with key stakeholders in the Data Analytics Hub when necessary
Drives data quality assurance review of all deliverables
Recommends most viable data and technology solutions to management for approval
Acts as technical resource to actuarial staff on best practices for data documentation and data usage
Stays up to date on trends and developments within functional area of expertise and the insurance industry
Senior level knowledge of data best practices
In-depth knowledge of insurance claim department functions and operations
Excellent oral and written communication skills and ability to convey technical needs in a clear, concise, and effective manner
Excellent client and interpersonal skills and ability to work effectively with clients and the Data Analytics Hub
Advanced computer skills including Microsoft Office suite and programming languages, primarily SQL
Bachelor’s degree in Business, Insurance, Information Technology, Mathematics, Statistics, Actuarial Science, Computer Science, or equivalent work experience
Typically a minimum of nine years of related work experience

196

DM Business Analysis Grp Mgr Resume Examples & Samples

Identify key questions for bank´s strategy and question current business strategies"
Support for specific projects as requested by businesses (Growth plans for ICG credit, alternate channel plans, Acquiring business strategy) to grow or reach higher efficiencies
Coordinate regulatory requests from NY (Resolution Plan)
Support for corporate presentations to NY (Board of Directors, senior management visits)
Support to coordinate material that will be presented to the Mexican Bank Association
Participate in competition analysis-related issues
Superior analytical skills
Ability to communicate ideas
Ability to learn new business dynamics
Proven ability to understand and process complex business scenarios and provide sensible recommendations
Banking sector: 6-8 years
Consulting (specializing in Banking sector): 2-4 years

197

Associate Director of Clinical Business Analysis Optum Operations Resume Examples & Samples

Partnering closely with business leaders and executives to determine and prioritize enterprise clinical capability needs and proactively develop solutions to meet their needs
Understanding Optum business models, underlying business drivers, applicable industry and market needs
Providing innovative solution and business architecture expertise and recommendations to solve complex business problems and deliver value
Collaborating with business and technology partners to determine program priorities
Establishing and maintaining effective communication channels to ensure the customer and solution team are kept abreast of any key changes in strategy or solution direction
Partnering with finance and business operations leaders to complete capital planning activities and Cost Benefit Analysis deliverables (includes identifying cost avoidance, cost reduction opportunities)
Collaborating on strategic roadmaps for key Optum clinical capabilities
Leading business analysis activities to support clinical enterprise initiatives from end to end (ideation through implementation and deployment)
Ensuring successful execution on program work streams
Managing a team of business analysts to support the execution of the enterprise clinical capability programs. This includes market research & analysis, business requirements, business process design, capability design collaboration, test planning, operational readiness, deployment and support. Will also include defining operational support for new capabilities including, governance, business operations team definition, steering and funding strategies
Communicating a business capability vision within a large corporate environment ensuring business and technology leaders understand opportunities, risks, and strategic positioning
Gaining support for initiatives through influence and framing up opportunities using business value and rationale
Understanding strategic priorities, anticipating business needs and implementing effective solutions that support business priorities – think strategically and deliver tactically
Ensuring deliverables are met within scope / timeframe / resource triple constraint and delivering committed business value
Maintaining and continuously improving client satisfaction
Communicating / disseminating critical information to multiple audiences at all levels throughout the organization
Analyzing root cause of issue, problem solve and provide key recommendations for implementation process improvements
Solving complex problems / conceptual analysis and develop innovative solutions
Recognizing gaps between current situation and desired outcome and utilize appropriate resources to obtain information, consider solutions and deliver the solution
Developing innovative approaches
Working across a matrix environment to engage appropriate internal and external partners to assure successful execution
Encourages teamwork and manages individual and organizational performance towards business goals and objectives
Demonstrates strong professionalism and reacts well under pressure and stressful circumstances
Proven ability to solve complex business problems and make tough decisions. Ability to exercise sound judgment and discretion in decision making
Experience in strategic planning and leadership in the application of business capabilities
Possesses organizational proficiencies to lead multiple business analysis work streams simultaneously and work in a fast-paced environment under limited supervision with excellent follow-through
Ability to partner with technology counterparts for development of solutions and program execution
BS / BA Degree
8+ years directly or indirectly managing cross-functional teams with strong employee engagement
6+ years leading large-scale, business technology initiatives and / or performing business analysis activities
Must work out of our Optum Headquarters in Eden Prairie, MN
Clinical licensure

198

Director of Business Analysis Resume Examples & Samples

Participating in business development
Developing and managing project forecasts, budgets and plans
Creating and reviewing business, functional and technical requirements, architecture and design
Reinforcing accountability and responsibility for delivering the highest quality deliverables to clients
Staying current with emerging technologies and contributing to overall technical direction of technology
Accurately estimating hours and project time needs, and actively participate in requirements definition
Working closely with staffing to anticipate needs and fill them accordingly
Developing initial concepts for client projects and defining project scope, budgets and timelines
Managing the overall QA process to ensure high quality, on-time technology deliverables
Providing technology insights and recommendations to clients
Developing direct reports through thoughtful, timely performance reviews and development plans
Encouraging and empowering technology colleagues to speak up and promote the capability
Sharing technology and best practices across our offices nationally
A four-year degree (Computer Science or equivalent preferred)
10 to 12 years managing technical teams in the development of highly complex, enterprise-class web implementations (preferably at a digital agency)
Project Management Certification (preferred)
Significant experience matching Internet technologies to business needs
Successful record of accurately scoping budget and resources on complex projects
Strong history of collaborating with creative teams
Impressive technical experience and senior level project delivery experience
Deep familiarity with the digital environment
Willingness to travel as needed – you’re open to new places, new faces and new ideas
Impressive understanding of business and technical processes and how they’ll support clients’ business
Complete knowledge of QA processes and conventions
Ability to be nimble and operate effectively, even in ambiguous situations
Clear communication and delegation – you easily break tasks down so the team can divide and conquer
Exceptional client facing and presentation skills – you’re poised, articulate and convincing

199

Project & Business Analysis Salesforce Manager Resume Examples & Samples

Creates project meeting agendas, tracks project status and performs related analyses. Ensures adherence to quality standards and reviews project deliverables. Monitors the project team to ensure project accountabilities and deliverables are met on time and within budget
Identifies, measures and prioritizes project risks. Develops action plans to mitigate high priority risks. Utilizes expertise and leadership skills in resolving issues to ensure project goals and requirements are met
Develops lines of communication that keep team members informed. Acts as liaison between team members, customers, company departments, and outside contractors. Creates a system of reports and monitoring to track progress and identify problems. Leads the effort to find solutions that keep project on track and within budget. Implements and manages project changes and interventions to achieve project outputs. Must be comfortable escalating and communicating challenging issues that jeopardize project success professionally and without bias
Participate in change Mgmt and process improvement initiatives as well as provide recommendations o improve/enhances existing procedures and controls
Experience implementing large systems, particularly defining requirements, writing and executing test scripts
Strong analytical and documentation skills
Ability to develop and maintain strategic partnerships with senior business unit management, business partners, project sponsors and customers globally, as well as communicate effectively with business and development teams, end users, and product owners
Experience with Visio, MS Project, and SQL a plus
10 plus years of related experience
Excellent written and verbal communication skills as well as strong presentation skills
Service Cloud Consultant; Salesforce Administrator Cert, Advanced Cert +; Salesforce Developer Cert. Experience managing projects in the following Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud

200

Senior Associate, Business Analysis Resume Examples & Samples

Work with clients and IT professionals to identify and document business, user and software requirements and processes
Prepare documentation, presentations, charts, tables, and diagrams; conduct reviews for scope, business justification, and requirements deliverables including use cases, prototypes, and business rules
Review test plans and scenarios to help ensure an accurate, effective product and validate output/solutions, identifying and documenting system deficiencies and recommending new methodology
Minimum five years of solid hands-on business analysis experience; preferably within a professional services firm or similar environment
Bachelor's degree from an accredited college or university
Skills in organizing information based on documentation analysis and interviews with IT professionals including a thorough understanding of how to interpret customer business needs and translate them into software and operational requirements
Knowledge of industry standard business analysis practices and techniques such as user stories, use cases, logical UML models/diagrams, and BABOK

201

Principal Business Analysis Resume Examples & Samples

Strong financial and business management skills combined with good technical leadership, preferred background in Computer Information Systems and/or Computer Science
Outstanding relationship management skills. Coordination across Sabre business units and comfortable with highly matrixed organization
Knowledge of Service Level Management Principles and Practices, industry trends, capabilities and/or experience in a managed service provider environment extremely beneficial
Executive presence and comfortable presenting at senior level
Has demonstrated a very strong ability to lead and motivate people to high levels of performance, providing clear direction on performance objectives and engendering loyalty and commitment

202

Business Leader, Business Analysis Resume Examples & Samples

Define business and functional requirements based on those new business opportunities
Formally supervises, coaches, and develops a work group/team
Ensures own teams compliance to goal setting and performance appraisal process
Coach and guide employees
Track the success of function initiatives and develops new methods and processes to improve efficiency
Ensure approved staffing levels are maintained, departmental and staff education, training and cross training needs are met
Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product enhancements and/or business opportunities
Provide business knowledge and technical support for requirement development
Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion
Develop and participate in the review of business and functional requirements and determine primary functions that the project is to provide
Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process

203

Specialist, Business Analysis Resume Examples & Samples

Facilitates changes to the organization through the analysis, design, and implementation of the business processes that achieve business objectives
Using structured requirements process, clearly articulates, documents and validates business requirements
4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in Business or Information Technology (Minimum Required)

204

Specialist, Business Analysis Resume Examples & Samples

Accounting knowledge is required
General Ledger systems experience preferred
Demonstrates strong interpersonal skills with collaborative style #AB-1

205

Lead-business Analysis Resume Examples & Samples

Ability to analyze data from an existing system, interpret, discuss with Subjet Matter Experts and provide requirement documentation to project team
Conduct interviews and ask the right questions to find answers
Technical knowledge on Oracle PL/SQL to analyse data
Understand technology and work with technical teams
Work with Agile teams and manage the product backlog, grooming and show-and-tell sessions
Adept with Release planning & Iteration planning
Willingness to stretch into US business hours when required inorder to collaborate with US teams
Knowledge on Mutual Funds, Reirement benefits and Sales & Distribution domain
Bachelors in Information Systems, Computer Science or Information Technology / Master of Computer Applications / Master of Business Administration
Relevant experience of 6 – 9 years

206

Manager Financial & Business Analysis Resume Examples & Samples

Evaluate business opportunities by developing financial models that analyze potential impact on the business, both the Income Statement and Balance Sheet, based on key performance metrics, major risks, market research, and internal and external benchmarks and trends
Design, develop and maintain pricing models to assess product and service initiatives to understand and monitor impact on client behaviour, revenue, and cost-recovery
Apply analytical techniques in response to key business questions (e.g. stress testing, cannibalization, behavioural analysis, regressive and parallel analysis) and support business planning
Stay abreast of and enhance knowledge of Fintech and direct investing business strategies, product offerings, business processes and rapidly changing technology to be able to develop effective business solutions
Identify and evaluate new product opportunities (features, functionality, tools & content) and digital strategies that enhance the client experience and support business objectives – and prepare supporting business cases and business plans
Work with teams to develop plans to enhance channel and product usage, experience, and customer satisfaction; manage enhancements to improve risk controls
Contribute in the development of a robust analytical infrastructure including databases, segmentation and modelling
Bachelor’s degree in a Finance, Accounting, Business, Economics or the equivalent combination of education, training, and experience
Strong knowledge and interest in technology, e-commerce, and digital trends, and a general understanding of the financial services industry and Fintech space
Demonstrated ability to conduct research with high accuracy and attention to detail
Strong problem solving and project management skills
Excellent relationship building capabilities with partners both internal and external to the organization

207

Business Analysis & Program Manager Director Resume Examples & Samples

Minimum 8 years experience as a program manager with focus on business analysis in the financial services industry
Strong written and oral communication skills, with ability to demonstrate analytical thinking and problem solving skills
Able to forge productive working relationships with senior business users and business managers
Ability to analyze complex cross functional business processes and define integrated requirements
Ability to facilitate the design of integrated solutions (process, technical & organizational)
Can ensure the end to end solution will deliver the required business results
Drives adoption of the designed processes and solution use with stakeholders

208

Industry Initiatives & Business Analysis Resume Examples & Samples

Minimum Five years of relevant work experience
Program/Project management
Securities Industry knowledge a plus
Working in an Agile Environment
MS Word, Powerpoint and Excel
Working knowledge of SQL and relational databases

209

Intern, Business Analysis Resume Examples & Samples

Gather data and produce analysis to evaluate outcome of promotions and campaign on both internal and external distribution channels
Collaborate on cross-functional projects teams to solve sales and customer behavior problems
Assist with managing daily revenue management and consumer analytics activities, e.g. evaluate what drove consumers to book
Conduct audit of distribution agreements to help create companywide agreements, leveraging best practices
Enter rates and inventory for 2017-2018 and help coordinate ongoing branding efforts of new properties and acquisitions
Enjoy interacting with others to gather information and solve problems
Proficiency in Excel a must, SQL, SAS or BI tool experience a plus
Organized and able to manage own tasks
Understanding of Consumer Marketing Analytics, Revenue Management or Financial Analysis
Motivated to learn about the use of data for better decision making

210

Mgr Business Analysis Resume Examples & Samples

Provides leadership, mentoring, training and staff development
Coaches and mentors employees in effective requirements gathering practices
Assembles teams to maximize overall capacity, while respecting work-life balance
Coordinates efforts of teams to meet internal business customer’s requirements
Ensures initial planning is completed and requirements documented before development managers and leads agree to delivery dates and assigning teams
Establish and track employee goals and development plans
Leads ongoing collaboration with Designers, QA, Developers, Product Owners, and Project Managers. Continually strives for transparent working relationships
Identifies and advocates for any services that will help the team deliver
Capable of setting direction and leading based on departmental and company goals
Bachelor’s degree in Business, Management, Information Systems or Engineering; or equivalent work experience
5 + years experience in software development in one or more of the following areas: product management, project management, iteration management/scrum master, business analysis, technology management
2 + years experience with one or more Agile development methodologies (i.e. Kanban, Scrum, XP, etc.)
Experience with high volume web applications
A detail oriented disposition and clear concise communication skills are a must
Ability to identify opportunities for improvement and lead change
Ability to adapt quickly to new technologies and changing business priorities
Ability to quickly troubleshoot problems
Experience with relevant business software including Microsoft Project, Office, Visio

211

Business Analysis Assoc Resume Examples & Samples

3+ years of experience providing support at a high level
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
Knowledge of standard office administrative practices and procedures
Organizational and planning skills
Information gathering and monitoring skills
Problem analysis and problem solving skills
Judgment and decision-making ability
Initiative
Confidentiality
Adaptability

212

Business Analysis Analyst Resume Examples & Samples

Understand management data from Merlin and DMS and create analysis combining this data for: agency results, agency tiering, agency databases, profit sharing, data reporting and strategy by sharing information and guiding people to appropriate resources
Analyzes operations and or other data, and works with management to set and modify distribution goals
Develops project plans and schedules using defined procedures, negotiates scope and deliverables with operational procedures and concepts
Uses work management tools to facilitate efficient processes and to assess operational performance and quality of agency plant and service delivery
Identifies issues that impact service provision and may make recommendations to management
Use of Tableau to develop analysis and exhibits
User testing of small project implementations
Monitors trends and participates in strategic planning as well as team and quality performance reviews
Works with other departments and may provide technical guidance to others within the department
General understanding of system development life cycle
Knowledge of client area's business and systems
Solid verbal and written communication skills to translate business needs and ability to convey business requirements in clear, concise, and effective manner
Ability to work independently as well as in team environment
Advanced computer skills including Microsoft Office suite, Tableau, and other business related software systems
Typically a minimum of two years experience in business analysis, or other related experience, i.e., accounting, finance,
LI-AC1
TMJ-AC1

213

Assistant Manager IT Business Analysis DBA Resume Examples & Samples

Experience in working with Business Objects modules: Supervisor, Designer, BO Reports
Deeply understood Business Object architecture and methodologies
Excellent knowledge of SQL DB (queries, stored procedures, etc) in SQL Server 20005/2008
Excellent knowledge of SQL DB (queries, stored procedures, etc) in Oracle
Be Familiar with Data Ware House Solution
Business and techinical documentation skills
Understanding of project life cycles
Understanding relational database concepts including the ability to write SQL scripts for data interrogation

214

Project & Business Analysis Transformation Manager Resume Examples & Samples

Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Establishes project resource assignments and ensures all parties involved in project have a representative present if needed in project meetings. Creates project evaluations and assessments of results
Acts as a single point of contact for project stakeholders and resources across relevant internal departments. Maintains accountability for the overall success of the project from original conceptualization through final implementation
Clarifies project goals and deliverables with stakeholders, sets priorities and enforces standards and procedures
Determine information systems and/or process solutions to address business needs and develop methods for implementation
Knowledge of systems and systems development methodology
Project management certification desired

215

Consultant Business Analysis Resume Examples & Samples

Work on delivery of software implementation services throughout the complete project lifecycle – including
Four-year college degree in Accounting or Business Administration. Tax preferred
At least five years of experience working in a corporate tax department or in a CPA firm working with corporate tax departments
Project management and analytical skills
Strong interpersonal and presentation skills, including the ability to build relationships at all levels of the organization; initiate and maintain partnerships with staff and management
Proficiency in establishing client and peer relationships and effectively managing existing relationships to build customer confidence and satisfaction
Excellent organizational and communication skills with strict attention to detail
Understanding of general business and tax department processes
High proficiency with Microsoft Office applications, with strong background in Excel and data manipulation
Prior knowledge of the ONESOURCE suite (Workflow Manager, BEPS Action Manager, Tax Provision,Income Tax) and related tools preferred

216

Mgr, Treasury Services Business Analysis Resume Examples & Samples

Leads the analysis team by providing direction and leadership to the team. Builds the strategy and capability of the team to align with, and maximize impact on, business strategy and goals
Revenue Management: Continuously identify pricing gaps, process improvements, efficiency opportunities and risk/issues and propose solutions to stakeholders. Develop product usage and profitability reporting to demonstrate growth and declines. Implement best practices and process for waivers, exception pricing, and any other variables to standard. Provide actionable items for pricing strategy and sales opportunities. Insure system integrity and creating processes to prevent processing errors with customer impact or loss of income
Manage the vendor relationship for the analysis system to maximize user experience, profitability and compliance with any applicable regulations. Lead analysis projects such as new release and system upgrades
Partners with the Treasury Services product team in analyzing business requirements and review/produce specifications for any new/change to analysis or other applications. Documents system scenarios and identify roles impacted and helps develop a change management/training plan. Conducts business process modeling and generates applicable scenarios for the technology functionality testing team. Serves as liaison between IT, EPO and other departments with the Treasury line of business as needed for the analysis system
Identifies, assesses, and documents business requirements, recommending business priorities, and advising business on options, risks, and costs. Conducts research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible
Analyzes impact of proposed solutions across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews
Assists Treasury Services product team to ensure that requirements documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed
Facilitates implementation of new functionality through training sessions, demos, and the development of needed documentation. Provides relevant test scenarios for the testing team. Work with test team to develop system integration test scripts and ensure the testing results correspond to the business expectations
Bachelor’s Degree in Data Science, Business Administration, Finance, a related field, or specialized training or equivalent work experience
7 years of relevant development life cycle experience in Distributed and/or Mainframe applications including systems/application design and requirement
Knowledge of Agile requirements artifacts: story maps, domain diagrams, specification by example
Strong knowledge of Treasury Services/ Core Cash products - Billing and/or Statements related knowledge preferred
Proficient with Microsoft products-Word, Excel, Project, Visio
Proficient with MIS reporting queries and tools
Experience in the Treasury Services/ Core Cash field, business systems analysis and/or project management a plus
Ability to work under stress and meet deadlines
Ability to operate related equipment to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement

217

Consultant, RPA Business Analysis Resume Examples & Samples

Experience with automation tools like Blue Prism, Automation Anywhere, etc
Expertise in Business Analysis through the project life cycle
Previous experience in business process re-engineering
Experience with at least one software development methodology required

218

Business Analysis Analyst Resume Examples & Samples

Administer DO(Dell Order) creation/receiving, and provide data for revenue recognition on timely basis
Handle external (Dell Partners) and internal (Sales, Global Service Delivery - EDT, MDS etc) escalations
Work closely with Finance team to ensure compliance & DO completion
Works with internal teams to resolve issues relating to DO
Acts independently with considerable attitude for decision-making
Work on assignments to resolve problems and develop recommendations
Proactively identify potential issues and drive resolution to avoid issues or escalations
Work as champion to increase self-productivity or process improvements
Must be able to read, write and speak fluent Japanese & English language
Must be able to communicate with sales and Project managers/partners from Japan
Detail-oriented, analytical, and meticulous
Excellent interpersonal skills and good communication and problem solving skills
Ability to deal with ambiguity; work under pressure with minimum supervision
Positive attitude; pleasant personality and ability to demonstrate high degree of productivity with quality result
Flexible, enthusiastic, self motivated and a team player
Experience in Microsoft software, especially Excel and Office

219

Technical Business Analysis, Intern Resume Examples & Samples

Tool Administration
System troubleshooting
User training
Maintain existing and create new procedure guides
Reporting & maintenance
User support
Natural ability to quickly learn new software and applications
General business knowledge – a few business courses or experience working in an office
Use of MS office suite – basic Word, Outlook, and Excel. PowerPoint helpful
Enrolled in a college degree program
Strong communication (oral, writing and presentation) skills
Professional presence and demeanor

220

Business Analysis Lead MCB & WB Resume Examples & Samples

Are you truly passionate about understanding the business requirements and translating it into technical language?
Do you have the abilities to engage and inspire colleagues to participate in setting up Business Terms definitions for the entire bank?
You think you will enjoy working agile with business& technical teams across different ING departments?
Do you have excellent communication skills and track record to work effectively at all levels of the organization?
Do you know SQL to interrogate Data Warehouse database?

221

Business Analysis & Planning Intern Resume Examples & Samples

Reporting Simplification - a global initiative that will benefit the whole organization in obtaining business information through a standardized platform, processes and procedures
Support the implementation of this project in APAC by developing user guides
Create ""Report Catalog"" for users' reference. Prepare documentation & report samples
Interact with Brands & Finance in the region as well as affiliates

222

Derivatives Client On-boarding Business Analysis Resume Examples & Samples

Global Derivatives Practice supports Northern Trust Custody and Investment Operations Outsourcing clients across the full range of Exchange Traded and Over-The-Counter Derivative products. The Derivatives Practice consists of teams including Client On-boarding, Operations, Client Services, Change Management and Product. These teams are situated across the globe in locations including Melbourne, Singapore, Bangalore, Dublin, Limerick, London, Frankfurt and Chicago
Northern Trust’s Derivatives On-boarding team is made up of a focused group of professionals skilled to support the continuous growth of the organisations client base that invests in Derivative products. Our dedicated ‘product specific’ team work in close conjunction with our traditional Implementations & New business teams as well as our Operational, Technology, Client change and Service delivery teams to ensure that we understand and tailor each On-board to not only the specific requirements of our Client’s but also the Internal teams who will be responsible for the ongoing support of the Client post any project implementation
We operate inside a disciplined On-boarding practice which has been structurally devised to allow us to facilitate new Derivatives business onto our standard operating model within a controlled environment. Where the standard service cannot be influenced, our team will strive to design and/or improve existing processes for the benefit of both the Client and the associated supporting function within NT’s Derivative and Collateral Operations
Business Analysis experience with an Investment Bank or other major Financial Institution required
Some Project management experience would be preferred
Being bale to representative the Onboarding team for any initial client prospect meetings and sales debriefs
Work in direct partnership with the Client and OB consultants to build, present and deliver the Standard Service and/or Operating model (per Client Implementation)
Fully evaluate implications of new service requirements that may impact operational processes
Work in direct partnership with the On boarding project team (PM & Consultant) to keep the project on track by reporting any Risk, Assumptions & Dependencies that may negatively impact the project delivery
Internal and external relationship/stakeholder management
Build and oversight of the detailed On-boarding test packs/run books (on behalf of the both the client and operations)
Perform and/or support all aspects of testing
Writing and sharing of new process procedures
Responsible for the repository of project related documentation
Provide direct input into the lessons learned sessions and project hand overs to the business (BAU)
Responsible for hosting the appropriate knowledge share/training sessions when required
Highly flexible and adaptable to change. This individual must demonstrate a high-level analytical, consultative & decision making skill set
Strong communication and presenting skills
Excellent client focus whilst proactively maintaining & implementing best practice policies & procedures within the function
Experience working within a Client implementations or Change environment would be preferred
Experience working under the guidance of a Project Manager, but also be disciplined to drive a project in a self-directed capacity
Strong leadership are required to interpret and meet strategic goals
Excellent communication skills; both verbal and written
OTC/ETD Derivatives & Collateral experience is essential
Skills in translating broad strategic intent into tactical plans and directions
Excellent organizational and analytical skills are required
Requires a college or university degree and/or relevant work experience
Demonstrates excellent experience in change initiatives, covering areas such as Trade capture, Collateral management, Valuations, settlements, reconciliations confirmations matching & regulatory reporting
Ability to work under time and client pressure
Understanding of the Custodial, Operations Outsourcing and Fund
Accounting business
Knowledge of at least one of the following system applications: Summit / MTM / DTCC / Markitwire / GMI and Colline
Experience of both the Sell-side and Buy-side communities
Experience of the full Project Management Life Cycle from inception to closure. AGILE experience or training is desirable
Able to present material to Stakeholders and capture feedback in a structured manner
This is an exciting and varied role supporting a significant pipeline of new business

223

VP, Business Analysis Resume Examples & Samples

Understand, analyze and explain counterparty mark-to-future exposures on derivative books to regional users
Dwell deep into the ACE exposure calculation methodologies and be able to verify, cross check the exposure profiles generated by the systems
Where feasible develop excel prototypes to generate exposure profiles for basic products
Ability to trace the changes in day to day exposures to changes in markets, books and or agreements
Do cursory checks on exposure numbers before start of business in the regions and provide ad hoc reports as may be needed
Work closely with developers to improve/refactor code base and ensure agreed changes are manifested correctly by looking analyzing post release exposure numbers
Conduct meeting with clients and key stakeholders to gather requirements, analyze, finalize and receive formal sign-off’s from approvers
Translate requirements into Business Requirement Document [BRD], Functional Requirement Document [FRD] and/or Minor Development Document [MDD]
Develop and review test scripts with business users as well as technology team
Execute test scripts for System Integration Test (SIT) and User Acceptance Test (UAT)
Co-ordinate and/or conduct the Production Acceptance Testing (PAT) with the business users
Utilizes standard processes, design and testing tools throughout project development life cycle
Perform business and data analysis in development of requirements and in ongoing support of production applications
Good understanding of derivative products and their exposure profiles
Hands on experience in the areas of Monte carlo simulation, pricing, aggregation, CVA and related areas
High degree of familiarity with regulatory guidelines under Basel 2 and Basel 3
Fimiliarity with multiple asset classes – FI,FX,Credit,EQ, Commodities
Understanding of Basel II and/or 3 regulations
In-depth understanding of derivative financial products across multiple asset classes
Exposure to Use cases, QA and UAT of projects
Deep working experience of flow charting, Visio, MS-Office applications, Excel, VBA
Advanced SQL knowledge expected
6-7+ years of Business Analysis experience
In Risk with 2-4 years of exp in CP credit risk
FRM/CFA is preferred. MBA, B.Tech, B.Com with finance background can also appy. Degree in financial mathematics, quantitative finance is ideal
Experience in Investment banking/capital markets is a must

224

Analyst, GTM Planning & Business Analysis Resume Examples & Samples

Comfort in Excel and PowerPoint
Strong quantitative and qualitative research skills
Willingness to ask questions and seek out learning opportunities
Creativity and perseverance for solving problems
Ability to work with individuals across functions
Proficiency in Excel and PowerPoint
Ability to perform analytical work (quantitative and qualitative) independently
LI-JM

225

Business Analysis / Reengineering Resume Examples & Samples

Core skills / Job Responsibilities: Proven experience on the below
Responsible for identifying and defining the business needs of clients, stakeholders, and helping to determine solutions to meet business needs or resolve business problems
Drive for continuous improvement in IT solutions provided to business to maximize value to business
Execute IT Business analysis work on project, enhancements and operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification and Acceptance Criteria, and Acceptance Test Plan and Management
Implement new applications and application upgrades
Coordinate and execute Unit, system integration and E2E process testing for new enhancements, projects and perform or facilitate change Management communication to the user community on future IT solution changes
Manage the relationships with multiple parties, such as IT Managers, Key Account Suppliers, Projects, MS and S Business, Service Desks and Operate Organization; predominantly at a Delivery level
Maintain in-depth knowledge of the business, processes, applications, information and data
Act as a functional expert for IT solutions in business processes
Capture and analyze Business process and functional requirements in project, enhancements and operational items
Support ITSO operations in security, incident/problem management, change management and other run and maintain activities as a Functional and Business process expert
Champion global streamlined enterprise business processes and information standardization, as well as all IT procedures and policies
Provide end user training
Experience with AGILE to act as AGILE facilitator Must: Very good oral and written communication and presentation

226

Manager, Financial & Business Analysis Resume Examples & Samples

Effectively manipulate and calculate client and financial data, extract main findings and business insights, and present/ communicate to stakeholders and management to support efficient and transparent decision-making
Work with Digital Strategy team to research industry, competitive landscape, and vendor offerings for future product-pricing recommendations. Produce business cases to support strategic recommendations
Recommend KPIs and product acquisition/adoption/retention goals for Digital products, channels, platforms and projects. Review progress against goals and establish recommendations to close any gaps
Resolve complex, multi-faceted problems to meet the business needs by applying financial analysis and business knowledge to the design of methodologies, models, and/or systems solutions
Work with internal partners and stakeholders from across the organization to ensure the success of the digital product and program offerings. The Manager works collaboratively with Product Managers, as well as colleagues in Marketing, Client Insights & Analytics, U/X & Design, Channel Usage Analyst, Sales and Service, and technology/technical resources to create financial models that align with the product strategy
In-depth knowledge, skill and experience with financial modelling and business analysis, along with excellent business acumen, strategic thinking and planning skills. Ability to think strategically while working tactically
Demonstrated ability to persuade, negotiate and diplomatically communicate, both verbally and in writing with ability to translate and explain financial information to business audiences
Ability to multi-task and deliver under tight deadlines, with limited resources and competing priorities
Strong MS Excel, Word and Powerpoint skills are required

227

Business Analysis, Suprv Resume Examples & Samples

Drives business team members to define business needs through utilization of effective elicitation techniques
Evaluates data gathered from multiple sources, reconciles differences and ensures consistent approaches, data interpretation, and results measurements are employed
Oversees the examination of current business processes and makes recommendations for improving quality and/or increasing efficiency within business unit operations
May assist business unit production functions during high volume periods
High School - Not Applicable
Bachelor’s Degree - Required
Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution. Typically requires advanced knowledge of job area typically obtained through advanced education combined with experience
Requires 7 years minimum prior relevant experience

228

Business Analysis Analyst Resume Examples & Samples

Handle external (Dell Partners) and internal (Sales, Global Service Delivery, GICS etc) escalations
Must be able to read, write and speak fluent English language
Must be able to communicate with sales and Project managers/partners from APeJ countries

229

Associate, Business Analysis Resume Examples & Samples

Provide creative solutions to complex business problems using analytical techniques
Maintain and develop regular and ad-hoc studies of Discovers merchant and acquirer portfolio, and design graphic presentations of large data sets and analyses
Provide insightful analysis, actionable conclusions, and demonstrate strong project management skills in interactions with internal and external clients
Deliver periodic case studies on the core business performance metrics related to our internal customers strategic initiatives
Provide on-going business performance insights
Create process controls to identify and track model risks and ensure model validation standards and procedures are meeting enterprise-wide requirements
As needed, work closely with Model Risk Management to ensure compliance with model risk management policies and support model validation

230

IT Consultant, CRM Business Analysis Resume Examples & Samples

Bachelors degree in IT or Engineering field,
Good command of English (both verbal and written),
Highly developed problem solving skills, ability to communicate with partners at all levels, extensive interpersonal skills,
CRM area experience
SFDC/Veeva experience,
Consumer Goods experience
As soon as you send us your application our HR team will screen your CV, it will take approximately 1 week after closing date of the job advertisement
If your application meets our requirements HR team will present your CV to the hiring managers
Within next 2 weeks we will invite you for the interview with manager

231

IT Consultant, Business Analysis Resume Examples & Samples

Bachelors degree in IT or Business field,
Highly developed problem solving skills, ability to communicate with partners at all levels, extensive interpersonal skills
CRM area experience,
Within 3 weeks we will invite you for the first phone interview with our recruitment team
Just give us few days and we will come back to you with the feedback

232

Senior Consultant, Business Analysis Resume Examples & Samples

Partner with senior business/product stakeholders to provide technology consulting services to for all emerging industry trends
Produce technology proposals/presentations leveraging Mastercard’s technology assets to recommend innovative and cost-effective technology solutions to business/regulatory challenges
Leverage partnerships with other technology delivery teams to build comprehensive technology solutions that drive business strategy
Deliver high quality business specifications to the development teams for the purpose of completing the estimation, design, coding, testing, and implementation phases of the project life cycle
Own the technical solution and lead teams of functional and technical analysts and developers providing them with day-to-day guidance to deliver the business needs

233

Business Analysis Practice Lead Resume Examples & Samples

Responsible for the creation and ongoing development of the following key deliverables
Definition of the BA role, its accountabilities, responsibilities and key attributes in partnership with service owner
Development of the skills/capability map for the BA population and associated gap analysis
Identification of capability standards, processes, approaches and ways of working across the BA population and the creation and embedding of key metrics to ensure consistent quality of BA activity across Group IT to ensure delivery to the customer
Collaborates with internal and external stakeholders to ensure that the BA capability and outputs remain competitive in the marketplace
Coaches and mentors the BA population in line with best practice processes and deliverables and identifies common development themes for all BA roles across the end to end Service Teams
Identifies capability gaps across the BA population and works in collaboration with stakeholders across IT and HR to identify and implement solutions to build consistent capability

234

Manager of Business Analysis Resume Examples & Samples

Ensure Business Analyst team completes necessary requirements specifications documentation for product development
Provide direction, coach, and manage workload across a virtual and global team
Work closely with product management team to conduct both product and business analysis to support business cases and build a prioritized roadmap
Confirm new product releases have been implemented with appropriate support processes in place for relevant teams
Minimum of 5 years of experience with business analysis and/or quality assurance
Minimum 3 years of supervisory or management experience
Solid experience in collecting, analyzing, and presenting findings and recommendations to product team
Business travel industry experience
Experience working within a global environment
Agile development methodology experience or certification

235

Head of Business Analysis Resume Examples & Samples

Excellent communication and presentation skills, whether to stakeholders at all levels in the business, to your team colleagues and to customers
Experience operating, managing, and delivering results in a commercial environment
Proven success in delivering both business change and online products in a high growth environment
Have a customer centric approach to problems whilst maintaining a sharp focus on commercial metrics
Experience working closely with technology and business teams
Focus on data-driven decisions to drive the business forwards
Ability to identify opportunities and transform them into quantifiable and achievable initiatives
Must be a dynamic and self-starting individual who is able to work independently or as part of a team with minimal guidance and direction
Must be able to continuously learn new skills to keep abreast of industry trends and understand how best to leverage technology to help solve business problems
Proven track record of developing and managing a high performing team
Must be able to navigate the organization, and effectively communicate with both technical and non-technical users at all levels of an organization
Must demonstrate a commitment to continuous learning and mentoring
Strong understanding of analytical and modelling techniques
Experience in defining detailed business requirements to support strategic and/or tactical projects
Minimum 10 years of experience in business analysis, Strategy Analysis or Consultancy
At least two years of experience in leading a team
Bachelor's Degree in related discipline such as Business, Information Technology, Management, or Information Systems

236

Manager, FP&A Business Analysis Resume Examples & Samples

5+ years’ experience; Preferably in Manufacturing
Bachelor’s degree required in related field
MBA Preferred
Strong analytics in prior experience
Demonstrated understanding of Novelis’ systems & processes
Demonstrated ability to lead through influence and good negotiation skills
Ability to act independently with an internal push to ‘go beyond’ to find deeper insights than prescribed
Ability to quickly analyze and synthesize data into specific recommendations
Ability to build concise and pertinent presentations
Ability to develop and maintain complex financial models
In-depth knowledge of the industry,
Integrity and rigor
Understanding of legal tools and options,
Good project coordination skills
Ability to leverage both internal and external contacts
Ability to conduct and coordinate due diligence work / teams
Ability to manage time, stress and priorities, given the multiple mandates required of the Jobholder at any given time

237

IT Business Analysis Intern Resume Examples & Samples

Report development and analytics
Adept in creating presentations, graphics, and charts
Ability to perform data analysis and create data visualization
Familiarity with MS SharePoint is a plus
Pursuing a bachelor's degree in MIS, CIS, Economics, business or related

238

Manager of Business Analysis Resume Examples & Samples

Leads and supports BA’s engagement in large complex programs across multiple business segments, applications, and products
Accountable for team’s performance on all projects
Provides input, coaches and mentors others and identifies appropriate training and development opportunities
Identifies gaps and provides solutions
Develops innovative approaches for managing capacity and project queues
Work with leadership in identifying and supporting, driving, and executing strategy and vision
Supports problem resolution and supports, by collaboration, innovative solutions for large program teams
Create and incorporate project objectives and measures into processes and requirements
Constant awareness and education of BA industry trends, healthcare industry trends and ability to share those with the organization
Identifies quality improvement opportunities and implements change
Gathers facts and acts decisively when required. Guide others in decision making
Is able to work and lead in a virtual team environment across different time zones
Can adapt and react professionally as the point of escalation for personnel issues
Can meet objectives with minimal supervision
Bachelor’s Degree ( or 8+ years business analysis experience in lieu of degree)
5 years of proven business analysis experience working on large and complex projects
3 or more years of experience gathering and documenting business requirements for large complex programs and projects
3+ years in experience with business process workflows
Experience supporting and implementing BA strategy (methodology, quality control processes)
Intermediate or greater proficiency level with MS Office Applications
Excellent verbal and written communicator
Excellent organizational, problem solving, analytical, and time / project management skills
Experience working and / or presenting with senior level leadership
Experience taking a lead role on a large to complex program, project and / or non-project initiative
Experience with Agile and / or Scrum Methodology
Knowledge of Business Process Management (BPM) methodology
Experience managing direct reports
Experience with forecasting and estimating resource time
IIBA Certification (CBAP or CCBA)
Consumer experience
Experience working directly with senior level business stakeholders

239

Business Analysis & Information Senior Manager Customer Experience Resume Examples & Samples

Create productive relationships with the Global Marketing Customer Experience and European marketing teams to define business priorities and orchestrate the collection, analysis, and communication of market research findings and strategic insights
Plan, design, and conduct multiple simultaneous projects in support of the global strategic plans relating to service/industrial design and product innovation across Amgen’s product portfolio
Provide options for research approach to review with CX and get agreement on objectives, hypotheses, approach, stimuli, and output
Utilize knowledge of design and design research methods to guide analysis, insight generation, and prototype development
Create an executive summary that goes beyond the vendor’s summary and recommendations, for example a meta report may include the syntheses of pre-existing research and business strategy as well as CX recommendations
Provide patient-centered design insights and communicate patient empathy and life aspirations in ways that inform product and service development across various media
Manage external vendors (design, market researchers) and consultants to enable effective project execution
Ensure that both routine and ad-hoc projects meet service-level expectations for quality, timeliness, and budget
Doctorate degree & 2 years of market research experience OR
Master’s degree & 4 years of market research experience OR
Bachelor’s degree & 6 years of market research experience OR
Associate’s degree & 10 years of market research experience OR
High school diploma / GED & 12 years of market research experience
Master’s degree in design or related field
Experience in design research
Experience in human-centered research in the pharmaceutical industry
Excellent visual, oral, and written communication skills
Ability to actively participate in generating deep customer insights and translating insights into design concepts to improve the total customer experience
Ability to lead cross-functional, insight workshops that generate deep customer insights related behaviors
Experience with projective techniques and cultural probes (including 1 on 1 interviews, participatory design, co-creation, and prototyping as a means of discovery)
Strong project management skills and a consultative, client service orientation
Ability to passionately advocate for the end user and influence design decisions so that they are aligned with user needs
Ability to work collaboratively in a team environment and contribute to building a team culture

240

Senior Consultant, Business Analysis Resume Examples & Samples

Takes a lead position in complex initiatives of strategic importance (e.g., cross functional/ cross geographies)
Applies advanced technical capabilities within own discipline to coach and develop technical talent and project teams
Provides input into performance appraisal process for several junior employees or team members
Partners to identify new opportunities to improve business IT processes, translating those opportunities into actionable projects and objectives, and implementing technical solutions
Recognizes trends and implements changes in anticipation of their impact to the business, and provides technical expertise across multiple MasterCard technologies that span lines of business and affect software, data, network/ communication, and computing platform technologies

241

Senior Consultant, Business Analysis Resume Examples & Samples

Defines strong project and system requirements by partnering with programmers and business partners and leads estimating efforts to fulfill requirements
Takes a lead position in technical analysis of product or application hardware and software to ensure that business and functional requirements can be met for complex initiatives of strategic importance (e.g., cross functional/ cross geographies)
Independently creates prototype designs for components of applications or projects, and writes basic documentation (such as test plans and scripts)
Recognizes trends and implements changes in anticipation of their impact to the business and/or system components, and leads and coaches junior resources in several medium- to large-scale business cases at once

242

Business Analysis Resume Examples & Samples

Review control reports for procedural adherence across all areas within Lending Services
Interface with Controls, Compliance, and Internal Audit during testing and reviews
Understanding of Lending Operations and/or underwriting
Prior experience in the credit card industry preferred
Excellent analytical, problem solving, and time management skills
Ability to adapt to change
Intermediate Microsoft Office skills, especially Outlook, Excel and Word

243

Business Analysis Lead Resume Examples & Samples

Owns the Strategy & Innovation relationship on behalf of the analytics team
Leads projects, including assessments of new strategic opportunities, across distribution, service and investment management business areas
Encourages dialogue, promotes ideas, and communicates effectively to the appropriate stakeholders
Collaborates with the business to influence appropriate outcomes, weighing strategic fit, execution capabilities, and cost considerations
Must currently be in a senior analyst (or other applicable senior associate role), lead or early manager level position
5+ years of relevant financial services industry, corporate finance, or strategy experience preferred
2+ years consulting experience preferred
MBA, CFA, or relevant global experience preferred
Demonstrates effectiveness in leading/facilitating a variety of meetings and the ability to lead and manage projects across multiple teams or groups
Demonstrates ability to lead and manage projects across multiple teams or groups
Demonstrates working knowledge of finance and accounting principles and ability to apply it appropriately to work assignments

244

Principal Business Analysis / Product Owner Resume Examples & Samples

Work closely with other BAs on iteration-level priorities
Lead requirements gathering for complex initiatives that span multiple teams and systems
Stay on top of activations of Ancillary Products. Help define the Ancillary strategy for specific clients

245

Solution Specialist Business Analysis Resume Examples & Samples

Business analysis, requirement gathering and elicitation for MIFiD II regulatory reporting, SWIFT messaging solution, OTC Trading platforms like MarkitWire, Reference and Market data from data vendors like Bloomberg, reuters, Markit, CMA etc., various system integrations
Preparation of approach / solution document
Provide functional inputs on client issue
Conduct demos and training for customers
Contribute toward functional testing and automation
Analyse current integrations and suggest improvements

246

Senior Analyst, CRM Business Analysis Resume Examples & Samples

Knowledge of CRM systems and business solution implementations
Some knowledge of CRM issue diagnosing and troubleshooting
Some experience consulting with external clients
Preferred experience working with global and offshore project teams
Great communication skills

247

Professional, Business Analysis & Planning Resume Examples & Samples

The role holder works with minimal supervision, undertaking a full range of business planning, forecasting, data modelling and analysis activities for a particular business area or unit
He/she provides benchmarking consultancy service to designated key clients
To take responsibility for the collection, collating, and analysis of information, and then to present the information to senior management, enabling policy discussion and developments, and the setting of standards and procedures
To model data and provide interpretation upon which policy decisions will be made
To provide the research and analysis required for effective business planning and forecasting
To implement company policy and develop appropriate procedures where necessary
To provide advice, guidance and training to more junior staff
Degree, or equivalent experience
Experienced professional able to produce high level management information for the use of senior management
Able to present management information and input to the strategic discussion
Knowledge of the telecommunications industry

248

Intern, Business Analysis Resume Examples & Samples

Assist Business Services with the administration of IGT maintenance agreements
Work with Manager and Business Analysts to catalog and reconcile data associated with procurement activities
Assist in analysis for various business cases related to streamlining and co-terming maintenance agreements
Maintain regular reporting duties (Daily, Weekly, Monthly, etc…)
Perform adhoc analysis, schedules, reporting, and administrative tasks

249

Business Analysis / Reengineering Senior Resume Examples & Samples

Come and be part of a team whose mission is to connect digital teams with vehicle configuration services--software crafted by a team passionate about continuously delivering value
This opportunity will give you a share in Product Ownership for the client’s vehicle configuration services
You will become part of a team of highly capable and agile development and support personnel working on a key set of web services that support, in part, the client dealer vehicle ordering and consumer vehicle build and price business functions
As an example of configuration services, suppose a Ford car buyer is checking out the 2017 Focus ST on the consumer site
They discover that if they really want to show off their 252 horsepower dream, they should pick the Tangerine Scream Metallic Tri-Coat color, because that color is uniquely offered on the Focus ST
In this example, it is the vehicle configuration service that updates the available features as features selections are made, and it is the configurator that knows Tangerine Scream is only available with the ST and not with the S, SE, and Titanium Focus models
The vehicle configurator services are used by the client public internet site applications, dealer ordering applications, and other order-to-delivery business applications
Vehicle configuration services provide very fast processing against the millions of feature combinations that the client defines about their vehicles--features like model, body style, paint color, seats and trim level, engine, transmission, power windows, rear spoiler, tire and wheel upgrades, etc
Client engineers so many different combinations of features on the vehicle to support a wide variety of customer preferences and customer economics in order to make their products appealing
Minimum several years involvement with IT software development activities
Demonstrated excellence in oral and written, business and technical communications
Demonstrated innovation
Demonstrated team player
Passion to understand the Order-to-Delivery business process
Passion to serve the customer
Experience performing data analysis including familiarity with SQL
Experience working with web services
Prior experience in Business Analyst role
Prior Agile project experience (preferred)
These skills are required so that you can contribute
Facilitate both functional and non-functional requirements gathering activities
Insure clarity of business requirements among all stakeholders
Help identify minimum viable product and feature slices
Help develop acceptance criteria for delivered capability
Triage incidents when the software is not performing as expected for the service consumer
Broker discussions that identify requirements implementation alternatives and responsibilities among application teams
Align release plans with iteration backlog
Auto industry experience
Prior client experience Development experience

250

Professional, Business Analysis Resume Examples & Samples

Mentor and advise less experienced Business Analysts, monitoring project status
Actively contribute to the results of a team and work towards achieving team goals and objectives
Drive and/or modify department processes and procedures
Able to interview and formulate questions to identify complex business processes across functional lines Strong analytical skills

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