Business Analyst, Operations Resume Samples
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Business Analyst, Operations Resume Samples
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EW
E Wisoky
Erwin
Wisoky
1544 Leonor Cliffs
Boston
MA
+1 (555) 427 5199
1544 Leonor Cliffs
Boston
MA
Phone
p
+1 (555) 427 5199
Experience
Experience
Phoenix, AZ
Business Analyst Deposit Operations
Phoenix, AZ
Johnston-Will
Phoenix, AZ
Business Analyst Deposit Operations
- Develops and maintains database used by Deposit Operations. Creates reports from data captured to leverage management reporting
- Compiles and analyzes data. Make recommendations that will improve operating efficiencies and costs
- Performs ad-hoc reviews as a result of events, issues or areas of concern. Applies discovery analytics to evaluate potential risks
- Assists with the development of scorecards, metrics, and other line of business-level reporting
- Manages tracking and resolution of data quality, technical and other issues
- Work on mergers and system integration teams for Credit Services areas
- Provides status reports and analyzes results to identify problem areas that affect the completion of the projects as assigned
Chicago, IL
Operations Division Business Analyst
Chicago, IL
Block, Schneider and Collier
Chicago, IL
Operations Division Business Analyst
- Participate in project-oriented work efforts in the areas of technical problem identification and resolution, performance and productivity improvement and quality enhancements
- Coordinate a single system or policy implementation, test and develop any training that becomes necessary as a result of conclusions reached in project-related activities of system implementation or policy change. Serve as a technical resource of an assigned system(s)
- Utilize PC and/or mainframe-based systems and software. Compile and prepare reports, graphs and charts of data developed
- Provide input and support in the planning and prioritization for business systems-related processes and policies by maintaining and communicating knowledge of industry trends and technologies
- Assist with developing and maintaining a professional relationship with vendors supporting assigned systems
- Gather, document, and maintain statistics, records, and reports that help establish policies, procedures and quality control standards
- Lead small work teams in development of strategic plans, leveraging both technical solutions and business process improvement. Make recommendations based on findings to department manager/head
present
Philadelphia, PA
International Operations Senior Business Analyst
Philadelphia, PA
Ankunding, Koss and Ledner
present
Philadelphia, PA
International Operations Senior Business Analyst
present
- Work with primary IT support in effort to create revenue generating system opportunities as product/solutions are requested by current or potential clients
- Complete process mapping, workflow analyses and process re-engineering
- Provide world standard services for internal and external clients
- Create regulatory, sales, revenue, and other internal operational reporting
- Maintain statistics, records and reports that help establish quality control standards
- Upon assignment of a recommendation or stated enhancement project, complete a full evaluation to include efficiency, effectiveness and cost benefit analysis
- Coordinate and participate in any training that becomes necessary as a result of conclusions reached in project-related activities or systems implementation
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Liberty University
Bachelor’s Degree in Business
Skills
Skills
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
- Strong knowledge of the Internal Control Express Application, Community Bank Internal Control Procedures and Branch Operations Manual
- Ability to travel, occasionally overnight
- Strong organizational and interpersonal skills
- MTS application knowledge
- Ability to work independently
- Wire transfer knowledge
- Excellent verbal and written communication skills
- Excellent organizational and interpersonal skills
15 Business Analyst, Operations resume templates
Read our complete resume writing guides
1
Business Analyst, Advertising Operations Resume Examples & Samples
- Manage the day-to-day business relationship with internal and external clients, provide a primary point of contact on daily campaign performance and expert knowledge of platform features and capabilities to promote increased adoption and loyalty of usage
- Identify growth and upsell opportunities on key accounts
- Serves as primary point of contact to internal and external clients on issues regarding performance, reports, and general maintenance
- Track and analyze usage trends and prepare sales and internal reports
- Minimum 2-5 years of account management, business analysts or selling experience in internet advertising sales
- Bachelor’s degree in analytical discipline (Economics, Engineering, MIS, Finance, etc.)
- Strong knowledge of digital advertising including real-time inventory bidding, first and third party data capabilities, third party adserving systems, analytics engines, competitive platforms and non-reserved media capabilities in general
- Manage execution of client solutions through effective communication, problem solving and accuracy
- Willing and able to collaborate across boundaries to get work done and drive business forward
- Excellent verbal and written communication skills, as well as strong presentation skills; excellent analytical skills; results and detail oriented; accountable; strong work ethic; strong team player; solid negotiation skills; proactive self-starter; creative/strategic thinker who is process oriented and has the ability to multi-task outstanding computer skills including solid knowledge of Excel, Word, Power Point, and CRM systems. Some technical knowledge preferred
2
Operations Division Business Analyst Resume Examples & Samples
- Participate in project-oriented work efforts in the areas of technical problem identification and resolution, performance and productivity improvement and quality enhancements
- Coordinate a single system or policy implementation, test and develop any training that becomes necessary as a result of conclusions reached in project-related activities of system implementation or policy change. Serve as a technical resource of an assigned system(s)
- Utilize PC and/or mainframe-based systems and software. Compile and prepare reports, graphs and charts of data developed
- Provide input and support in the planning and prioritization for business systems-related processes and policies by maintaining and communicating knowledge of industry trends and technologies
- Assist with developing and maintaining a professional relationship with vendors supporting assigned systems
- Gather, document, and maintain statistics, records, and reports that help establish policies, procedures and quality control standards
- Strong organizational and interpersonal skills
- Strong knowledge of the Internal Control Express Application, Community Bank Internal Control Procedures and Branch Operations Manual
- Two or more years as a Teller Supervisor or Area Operations Officer
3
Operations Division Business Analyst Resume Examples & Samples
- Coordinate systems implementation, testing and any training that becomes necessary as a result of conclusions reached in project-related activities of systems implementation or policy change. Serve as the primary technical resource of an assigned system
- Proactively participate in continuous review and updates of current policies and procedures to ensure that they meet changing business unit conditions
- Document and maintain statistics, records and reports that help establish policies, procedures and quality control standards
- Provide input, counsel, and leadership to support planning and prioritization of business systems-related activities. Includes developing the business unit systems plan using knowledge of industry trends and technologies to integrate that plan with the corporate systems plan
- Bachelor's degree in Business, Management Information Systems or related field, or equivalent education and related training
4
Business Analyst, Retail Operations Resume Examples & Samples
- Bachelor degree required in Business, Finance, Economics, Statistics, or similar
- Minimum 2-3 years of analytical experience
- Highly comfortable with navigating large data sets from multiple sources
- Expert level skills in Excel, with history of developing financial and statistical models
- Database management and/or comprehension a plus
- Detail oriented with high degree of accuracy
- Outstanding interpersonal skills; ability to develop and maintain relationships with business partners at all levels
- Ability to work extremely well across functions, successfully bringing people together toward common goals and to consensus
- Ability to multi-task, managing multiple projects, people, and initiatives
- Strong communication (written and verbal) and presentation skills
- Ability to adjust to seasonal demands of retail environment
- Ability to travel occasionally to stores and conferences
5
Operations Division Business Analyst Resume Examples & Samples
- Support project-oriented work efforts in the areas of problem identification and resolution, performance and productivity improvement and quality enhancements
- Assist in systems implementation, testing and any training that becomes necessary as a result of conclusions reached in project-related activities of systems implementation or policy change
- Provide input and support in planning and prioritization for business systems-related processes and policies
- Above average verbal and written communication skills
6
Clearing Operations Change the Bank Business Analyst Resume Examples & Samples
- Correctly settling and recording transactions
- Identifying and mitigating all operational risks
- Developing strong client relationships and partnering with technology to realize the full potential of IT and e-solutions
- Improving and actively supporting the development of new businesses, structures and markets
- Strong Communication, organisation and time management skills
- Liaising with Business Units, Legal and Compliance, Technology, and Operations Line across multiple areas to gather requirements and assist in strategic project scoping and planning
- Technology platforms to deliver solutions to these business requirements
- Demonstrates integrity and business-appropriate behaviour
- Experience in managing large scale projects with practical knowledge of defining business cases Project management skills: requirement gathering, resource planning, implementation and milestone tracking
- Can work well under pressure, lending control and order to a difficult or pressurised situation
- Can deal easily with multiple issues and tasks
- Team Player who actively promotes sharing of knowledge
- High regard for attention to detail, accuracy & quality
- Approaches all situations with positive outlook, energy and enthusiasm
- A self-starter who takes individual ownership for work quality and improvement
- Shows initiative and creativity, taking a long-term approach to improvement and resolution of issues
- Ability to question a process and promote own ideas and solution
- Previous experience of Client Money, Corporate Actions, Dividends or Coupons an advantage
- A background in Listed Derivatives, OTC Clearing or Prime Brokerage products and processing is advantageous
- Preferable experience in OTC/Listed Derivatives or Prime Brokerage and Project Management
7
Operations Division Business Analyst Resume Examples & Samples
- Research ACH and wire transactions which alert in the Actimize Commercial Banking Fraud application for suspicious activity, and determine if client confirmation is required
- Quickly and accurately determine when fraud has occurred. Immediately take actions to protect the client and to mitigate additional fraud
- Effectively communicate with clients who have experienced account takeover fraud or various types of scams
- Produce detailed and accurate documentation of steps taken when fraud has occurred to ensure that appropriate actions are handled immediately
- Contact CashManager OnLine clients to notify them of malware on their computer, confirm recent transactions, reset passwords, discuss security measures and best practices, and instruct the client to install Trusteer Rapport if needed
- Utilize PC and/or mainframe based systems and software; research transactions related to Distributed Denial of Service (DDoS) events, review department procedures, and make suggestions for improvements
- Required Skills and Competencies
8
Business Analyst / Operations Consultant Resume Examples & Samples
- Drive projects and deliver results
- Strong problem solving skills and attention to detail
- Self-starter, comfortable in a fast paced and dynamic environment
- Ability to work with and influence partners
- Passion for client advocacy and challenging the status quo
- Strong written and verbal communication
- Prior brokerage industry experience is a plus
9
Business Operations Engineer Business Analyst Resume Examples & Samples
- Liaise and collaborate with Finance, HR, and development teams worldwide to collect up-to-date business data to facilitate the reporting process
- Aggregate, compile, and prepare reports using Microsoft Excel and the Cognos BI suite of software
- Drive recommendations and process improvements through proposing creative solutions to existing business processes
- Perform and coordinate monthly headcount reconciliations and validation activities
- Conduct periodic audit to ensure accurate reporting and timely corrections
- Prepare and distribute monthly reports to relevant business unit owners and address any concerns that may arise
- Coordinate tracking, analysis, and reconciliation of resource databases to ensure resource changes are accurately forecasted and captured
- Collaborate with technical team members to drive new initiatives and tooling development in the area of business intelligence and resource forecasting
- Administer business controls (i.e. hiring controls) and carry out database administration, updates, and maintenance as required
- Document standard operating procedures and help ensure knowledge transfer
10
Business Analyst, Global Operations Met Resume Examples & Samples
- Bachelor's degree or equivalent experience. Requires a minimum of 5 years' experience in financial services, payment card, software or information services with an analytical focus
- Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving
- Customer focus with proven ability to establish productive working relationships with staff and management at all levels
- Strong technical aptitude with the ability to absorb technical information and apply it to business solutions
- Working knowledge of Microsoft Office, including moderate Access and advanced Excel skills. SharePoint, Visio, Tableau and MicroStrategy a plus
- Aptitude for data reporting and analysis and the ability to use technology to solve problems
- Strong verbal, written, presentation and interpersonal skills are required, as well as experience writing and editing business procedure documents
- Knowledge of VisaNet transaction processing and data preferred
11
Business Analyst Back End Operations Resume Examples & Samples
- Be the counterpart for customer service, financial shared services and IT teams for daily operational ePayment topics and to handle them in given timelines
- Update negative/positive lists and define risk management system settings
- Coordinate law enforcement requests in alignment with legal- and data protection departments
- Update of ePayment dashboards and reports (Tableau)
- Monitoring of interfaces and check of data flow between backend systems, esp. RMA, AFS, warehouse and FI
- Creation of order pool report and monitoring and follow up with eCommerce customer service, eCom IT support and warehouse in case of issues
- Extensive MS office skills, with an emphasis on Excel
- Experience with ticket tools
- University degree preferred
- 1-2 years of experience in order management and ePayment
12
Sourcing & Operations Engineering Business Analyst Resume Examples & Samples
- Partner with program management to review operational issues and determine if a technology solution is required or a process correction needs to be made
- Conduct business process re-engineering reviews to innovate on business process and define ways to improve their efficiency and effectiveness
- Identify new business models and benefits from enabling new capabilities
- Through data analytics identify operational pain points and opportunities to improve business practices and opportunities to improve business practices and provide recommendations to prioritize resources in the areas that will deliver the greatest impact
- Gather and assemble data and develop operational and supply chain models to analyze and report sourcing and ops engineering productivity and performance
- Recommend, develop, and implement best practices for reporting, analytics, and generation of key metrics needed to report on the productivity and business performance status for sourcing and ops engineering
- Ability to develop and generate reports as required by business stakeholders
- Assist in preparation of monthly business performance updates and other related analyses, including managing and providing bi-weekly program management project status reports to stakeholders
- Partner with sourcing and ops engineer and IT to qualify, design, build, and implement metrics and other reporting on Tableau
- As required, through cross functional collaboration and partnership, effectively manage projects to deliver tangible and measurable results
13
Forms & Correspondence Business Analyst Operations Transformation Manager Resume Examples & Samples
- Creates complex client-specific process flow charts and templates, manuals, handbooks and other outsourcing documentation
- Provides leadership and work guidance to less experienced personnel
- Business Analysis-Expert-2, Business Process Improvement (Competency)-Experienced-2, Insurance Industry-Experienced-2
- Experience with Microsoft office products - Word, Excel - Demonstrated organizational skills with large volume of correspondence inventories - Ability to analyze multiple sets of correspondence, billing, annual statements, etc , recommending a singular piece moving forward - Ability to standardize - AWD Experience a plus - Basic understanding of Life and Annuity insurance legal compliance - wmA Policy Administration system knowledge - Experience with producing professional correspondence in bulk mode
- Ability to conceptualize, design, develop and apply business and management consulting applications and services
- Ability to define specific solutions within an abstract environment
14
Business Analyst, Gearhead Operations Resume Examples & Samples
- Familiarity with Online and Digital Marketing
- Familiarity with Selling and Marketing KPIs
- Experience with web analytics tool such as Omniture or Google Analytics
- Familiarity with business intelligence tools such as Oracle Business Intelligence, SAP, Tableau or others
- Familiarity with CRM tools such as Salesforce, Netsuite, Oracle
15
Business Analyst, Global Services Operations Resume Examples & Samples
- Provide process engineering analysis and management, as well as global cross platform support for the GTI Towers and Lines of Business; in areas such as Distributed Computing, i.e. Windows/Unix Engineering and Administration, Network Engineering, Administration, and Operations, Batch Processing, and Mainframe / Large Mid-Range environments
- Interface with lines of business within GTI (Global Technology Infrastructure), Analyze and Gather their Requirements, Create Use Cases, and Define and Document Processes for new product transition
- Handle process definition, management, and delivery for new GTI product transitions, via Netcool monitoring tools
- Define Netcool test plans and document product transitions
- Manage and support the creation of run books by tower and peer organizations in order to resolve issues
- Handle process improvement analysis and process implementation
- Handle training, scheduling, and daily support of and resolution for issues within the scope of the processes
- Act as project liaison for LOBs and GTI Towers
- Work closely and partner with Network Engineering, Regional Support, and Operational Support teams in order to achieve support delivery goals
- Manage projects through full life cycle
- Minimum of 5 years of experience working with IT Infrastructure and Operations Technology, including areas such as Distributed Computing, i.e. Windows/Unix Engineering and Administration, Network Engineering and Operations, Batch Processing, and Mainframe / Large Mid-Range environments
- Minimum of 3 years of experience managing projects for complex information technology operations and infrastructure environments; as well as a proven track record of experience with business analysis, requirements analysis, project management, and process engineering
- Minimum of 3 years of experience acting as a liaison, interfacing with technical and business stakeholders within multiple lines of business, gathering and analyzing requirements, creating use cases, defining and establishing process, creating project plans, managing multiple simultaneous IT Infrastructure and Operations-based projects, and handling support for IT Infrastructure and operations initiatives
- Expertise with and solid understanding of system monitoring tools used in an operations environment
- Familiarity with SAN, NAS, and Back up tools, including knowledge of NAS Filers, SAN Frames, LUN, Volume Groups, Netbackups, Tape Libraries, Deduplication, NAS Vaulting, Snapshots
- Familiar with commands for Unix, Linux, and Windows
- Strong customer service skills, strong problem solving skills and decision making ability, strong written and verbal communication skills, ability to follow policies and procedures, and attention to detail
16
Operations Division Business Analyst Resume Examples & Samples
- Wire transfer knowledge
- MTS application knowledge
- Application testing experience
- Experience in the creation and execution of test scripts
- Project support experience
17
Business Analyst, BTA Finance Operations Resume Examples & Samples
- Participate in and/or lead requirements gathering sessions for new system requirements or enhancements to existing systems for Finance applications like Global Payroll implementation (Payroll), HelpNow (IT ticketing and tracking systems) and other finance projects; drive stakeholder groups through system design decision making process
- Provide backup support on current Finance systems and cross train with team members in the BTA Finance team. Be able to troubleshoot issues with the business and partner with other cross-functional teams. Partner with IT to apply fixes, patches to the system; also create any enhancement requests, have them prioritized by the business and with IT and see these through the IT process into completion
- Attend and participate in team/staff/project meetings as scheduled and assigned
- B.S. degree in Business, Information Systems, Finance, or related area. Accounting background is a plus
- 5-6 years of experience required in the areas of HR and Finance – Particularly Payroll systems and Compensation areas is required. Additional experience with SAAS solutions like Workday or ADP would be considered a huge plus. Experience with ServiceNow or Remedy applications will be considered a huge plus as well
- Excellent analytical and problem-solving skills a must – able to think through issues, and provide workable solutions, which are thought out end to end
- Must be very comfortable engaging with business stakeholders globally and with internal IT partners, as well as with vendors and external project teams
- Must have a positive, and energetic attitude and a strong desire to provide excellence in stakeholder engagement, and in change management activities
- Other plus-es are PMP and/or Six Sigma certifications
18
Business Analyst, Wealth Operations Resume Examples & Samples
- In-depth analysis of all processes within the Operations team
- In-depth analysis of all forms used within/for Operations
- Create comprehensive business requirement documents
- Review functional test plans to identify and report potential risks and gaps to testing being completed
- Comprehensive execution on test case scenarios
- Identify and propose recommendations, suggestions and solutions to mitigate challenges
- Liaise with business partners within and outside of Operations to analyze impact of all initiatives and testing
- Assist with the creation of Policy and Procedures
- Assist with identifying new business requirements or enhancements
- Act as a subject-matter expert on Operation functions and processes, assist teams in defining business requirements for internal and external projects
19
Business Analyst Formulary Operations Optum RX Resume Examples & Samples
- Review and analyze formulary data to determine the appropriate process for building and maintaining formularies in the Formulary Management application
- Ability to apply clinical knowledge to drug programs and their implementation into formularies
- Oversee formulary change process and perform formulary reporting and analysis functions
- Work collaboratively with others to track and maintain formulary information for specific clients
- Quality review of formulary data to maintain accuracy
- Support short and long term operational and strategic business activities - by developing, enhancing and maintaining operational information and as well as supporting development and maintenance of the Formulary Management application
- 2+ years of experience in business / finance with analysis experience, programming, and reporting with a solid understanding of data storage structures
- Intermediate knowledge of Excel
- 6+ months of demonstrated process improvement, workflow, benchmarking and / or evaluation of business processes
- 1+ years of experience with project methodology (requirements, design,development, test and implementation)
- Excellent communication, writing, time/project management, problem solving, organizational, and analytical skills
- 2+ years of Pharmacy Benefits Manager (PBM) experience
- Pharmacy Technician Background
- Formulary development experience
- Healthcare industry / Managed Care experience
- RxClaim / AS400 knowledge and experience
20
Business Analyst Assumptions Operations Resume Examples & Samples
- Ensure adherence to all process changes as a result of newly implemented action plans
- Serve as a primary point of contact and delivery for all HMDA related tasks
- Review, edit and submit CR’s for all department procedures
- Organize and maintain department SharePoint
- Producing performance reports, weekly metrics and AdHoc requests
- Participating in Change Management functions, including projects, procedure updates, and communication
- Responding to audit requests regarding process and controls
- Reconcile and pay departmental invoices
- Perform in an environment that offers a wide degree of creativity and latitude with the expectation of high performance and results
- Display/demonstrate the skills/discipline to complete special projects and other tasks as required
- Display high level of communication/professionalism in leading groups and process improvement initiatives
- Ability to successfully interact with and manage vendor relationships
- Ability to communicate effectively both orally and in writing with internal and external customers
- 2 years in Mortgage Banking servicing
- Ability to work independently to prioritize work load
- Detail oriented, team oriented, and works with strong sense of urgency
- Accelerated skills in MS Office, including Excel and Access
- Demonstrated organizational skills and ability to handle working within strict timelines
- Excellent analytical skills with close attention to detail
- Previous experience in procedure writing high preferred
21
International Operations Senior Business Analyst Resume Examples & Samples
- Perform special projects, as assigned, in general area of problem identification and resolution, performance and productivity improvement, as well as quality enhancements
- Upon assignment of a recommendation or stated enhancement project, complete a full evaluation to include efficiency, effectiveness and cost benefit analysis
- Document all necessary procedures
- Create regulatory, sales, revenue, and other internal operational reporting
- Bachelor’s degree in business-related field or equivalent education and related training
- Four years of experience in a technical business analyst role or equivalent
22
Business Analyst Global Markets Operations Resume Examples & Samples
- Partner with the various transformation teams to provide Sr Mgmt with periodic updates of their major programs
- Monitors the benefit of transformation initiatives & ensures expected benefits are realized through a sound understanding of the program financials via partnership with our Finance colleagues
- Support ad hoc requests from Sr Mgmt utilizing analytical and presentation skillset
- As needed, support the development of business cases for new programs
- Support the Cost Transparency program and development of a common taxonomy for GM
23
Senior Business Analyst, Loyalty Operations Resume Examples & Samples
- Elicit, analyze, communicate and validatethe scope for identified work
- Work with business owners in definingdetailed business rules and project requirements
- Effectively and efficiently documentrequirements using standard templates and requirements documentation bestpractices
- Serve as a subject matter expert on projectsrelated to the program’s tracking application throughout the project including(intake/scoping, requirements definition, design and delivery)
- Assistteam in identify technology solutions to business challenges
- Respondto and resolve day to day operational changes/issues quickly and accurately
- Coordinateswith vendors to ensure projects and maintenance tasks are completed accuratelyand on time per requirements and client requests
- Collaboratewith technical clients and non-technical clients on special projects
- Five plus years business analysisexperience, preferably in a marketing or agency environment
- Proven ability to work in a fast pacedenvironment
- Proven ability to work on multiple projectssimultaneously
- Experience in the use of various tools andtechniques associated with business requirements definition and design,including functional requirements, traceability matrices, user requirements,and related tools
- Familiarity with system developmentactivities within database-driven web
- Familiarity with interface design anddevelopment and knowledge of database ETL
- Ability to interpret functional andnon-functional requirements into logical design components
- Excellent written and oral communicationskills
- Experience with MS Office (Word, Excel,Access and PowerPoint), MS Project and Visio
- Bachelors Degree in computer science,information systems, business administration or other related field orequivalent work experience required
- Systems development experience is a plus
24
Business Analyst, Service Business Operations Resume Examples & Samples
- Perform data queries and mapping. Understand data modeling concepts and their application: entities and tables, relations and constraints, attribute data types and column data types
- Build Oracle Business Intelligence (OBIEE) knowledge, and support the ongoing improvement of OBIEE as a replacement of Business Objects
- Build and maintain a network with other Service and IT subject matter experts globally to facilitate Standard Work definition, adherence, and cross functional sharing of best practices
- With minimal guidance, diagnose key business issues and opportunities on projects.Guide commercial partners with strategic insights, ensuring alignment with key stakeholders on prioritized business issues
- Interface with service business stakeholders to gather requirements, liason with IT to translate requirements into technical solutions, follow-up on solution planning, execution, and facilitate successful deployment
- Adhere to existing change management procedures. Recommend improvements to existing procedures
- Continuously identify opportunities for process enhancements, simplification of tools for decision making, and cross linkage of tools for a holistic integrated 360 view of the business
- Develop innovative techniques for automated data delivery and consumption; develop predictive analytics to provide users insight that otherwise might not be easily identifiable
- A bachelor ‘s degree in business, Finance, Engineering, Computer Science or a related field
- 5 to 10 years of hands on business analysis experience in a data-centric environment
- PMP certification is desired
- Working knowledge of relational database concepts and reporting
- An understanding of sales funnel management processes, Salesforce CRM, Business intelligence tools (Business Objects & OBIEE)
- Exceptional communication/interpersonal skills to clearly articulate ideas, frame problems and offer solutions
- Proven ability to independently manage multiple projects simultaneously and effectively prioritize deliverables with tight deadlines
- Ability to manage a wide range of priorities and help the team to do the same through effective time management and direct communication
- Methodical attention to details: Documenting, analyzing and understanding business and technical boundaries
- Previous business operations experience, ideally in Service or Sales or operations
- Stretch oriented – Willingness to learn new things and do what it takes to get the job done
- Results oriented – has track record for delivering results, takes ownership, is accountable, and organized with rigorous attention to detail
- Customer Service oriented - high sense of urgency, strong passion, dedication, and desire to make a difference
- Capable of resolving problems and overcoming obstacles to keep projects on track
- Continuous improvement oriented – has familiarity with DBS concepts, lean principles, and how to apply them
- Must be highly motivated, self-directed, and possess strong time management skills
- Enthusiasm for engaging teams and peers; delivering high quality with internal “customers”
- Extremely high attention to detail and an eagerness to optimize and enrich our systems and processes
- Experience structuring processes and workflows with extreme attention to user experience, user interaction and design
25
Business Analyst, Operations Resume Examples & Samples
- The role requires a strong understanding of Client Services or Middle Office services
- As BA for Client Operations, you will work on key projects where you are the key representative of your region in the global team. You will be mainly in charge of
- Execution of a communication plan within your region to make sure that teams are well aware of the program various functionalities and roadmap
- Validation of tool different components for London (Functional requirements definition, follow-up on implementation, user acceptance test validation and sign off)
- Coordination with local IT team, external vendors
- Coordinate priority projects across the teams
- Deliver UAT use case adoption, and implementation
- A detailed understanding of workflows and system flows throughout a Prime or Clearing House
- Knowledge of client reporting, reflecting client needs and technology solutions
- Good understanding of ‘best practice’ systems and vendors for Client Operations roles at other banks
- Superb communication skills and able to convey a vision to gain buy-in
- Ability to assimilate and translate complex technical and business concepts and terminology clearly and effectively, verbally and in writing
- Dynamic and proactive approach to providing solutions to processes
- Ability to balance demands of change management against a backdrop of competing project needs
- Assisting with performance analysis and process improvement
- Client Service within a PB front office or Swaps middle office/Operations experience is preferred
- Demonstrative experience of operating within a matrix management and capability to manage teams across sites
- Experience of operational workflow technology within the industry or marketplace
- Background of practical deployment of associated Operational processes into workflows
26
AML Operations Senior Business Analyst Resume Examples & Samples
- Collect requirements pertaining to change requests (CRs) and work with stakeholders to ensure that gaps are properly understood and solution requirements compiled to support impact assessment and detailed solution design
- Design and collect reporting metrics for scheduled monthly reporting packs and deliver to senior management stakeholders
- Identify potential areas of improvement in terms of quality and efficiency while protecting Citi’s reputation and identifying and managing risk. Present alternative solutions for consideration based on factual realities
- Collect metrics and other evidence to quantify and support solution proposals. Use evidence to also support the approval process and speed up decision making
- 5+ years in intelligence, operations, compliance, risk or operations monitoring related roles
- 5+ years business analyst, implementation lead, or BAU support related activity, preferably in support of AML transaction monitoring
- 2+ years experience dealing with senior stakeholders
- Strong knowledge of common money laundering, terrorist financing, proliferation, and criminal typologies
- Strong requirements gathering and documentation skills
27
Sourcing & Operations Engineering Business Analyst Resume Examples & Samples
- Through data analytics identify operational pain points and opportunities to improve business practices and provide recommendations to prioritize resources in the areas that will deliver the greatest impact
- Minimum 5 years as a business analyst with strong capabilities in requirement analysis techniques/methodologies, and a demonstrated track record of delivering business value using technology solutions in high-tech operations space
- Demonstrated ability to adapt, learn new skillsets, and be able to create an understanding of operational challenges
- Analytical, problem-solving, negotiation and organizational skills with focus under pressure
- Proven ability to work independently and results driven
- Communication skills with attention to detail
- Interpersonal skills, including relationship building and “roll-up the sleeves” type of collaboration within a diverse, global, cross-functional team
- Must be proactive with proven ability to execute on multiple tasks simultaneously
- Independent and thorough in examination and analysis, along with being consensus-building and results-oriented
- Organizational and time management skills
- Resourceful, results orientated with the ability to get things done and overcome obstacles
- Demonstrated experience in data collection, modeling and analysis
28
Business Analyst for Smart Operations Resume Examples & Samples
- Work closely with R&D and Reliability team to analyze data from a variety of data sources, including our EAM system
- Collect data from multiple systems including our i-historian, SQL-based data warehouses and other systems
- Be able to manipulate, analyze and visualize the data in multiple tools including Excel Pivot Tables, SQL, Matlab and Tableau
- Effectively communicate the results to the team as well as other internal business clients
29
Senior Business Analyst, Loan Operations Resume Examples & Samples
- Promotes the enterprise’s business processes and works with management to establish performance goals for redesigned or improved business processes
- Expert on business process design and leads the high-level business process design efforts with the assistance of the business and technical resources
- Identifies business intelligence needs and facilitates the creation of reports and other data products utilizing Master Servicing data
- Provides data analysis and presents data for end-user and management needs
- Coordinates the activities of the business experts and works closely with them to identify business issues, best practices and performance vis-à-vis competitors or other industries practices and translation of those best practices to the master servicer arena
- Responsible for identifying, evaluating and monitoring process improvements, reporting needs, quality control issues and facilitating and appropriate change initiative in relation to the project(s)
- Comprehends the general capabilities of information technology and applications well enough to identify opportunities for process redesign and improvement
- Works closely with the information technology group to define application requirements that enable business processes
- Participate in the identification of process and systems impact of new products/deal structures/front-end technologies in relation to all Business projects. Acts as a liaison with business users, technical personnel, Loan Operations projects and any other enterprise project or teams which impact or are impacted by the project(s)
- Develop and implement timely reporting of assigned team efforts to meet established goals and deadlines
- Effectively manage workloads and work schedules
- Participate in team and project meetings, plan and coordinate meetings as necessary
- Coordinate and participate in regular planning/debriefing meeting with the business team(s)
- Bachelor degree in Finance, Accounting, Economics, Business, Computer Science, Engineering or similar degrees concentrating on mathematics or analysis
- 10+ years in Mortgage Banking or Financial Services with demonstration of progressive increase in skills or responsibilities
- Understands information management and general financial and accounting concepts
- Knowledge of loan servicing, in particular investor reporting and remitting or Prior work experience in cash management for a mid-size or larger financial institution
- Knowledge of the secondary mortgage market, foreclosure, and default management requirements
- Proficient with Microsoft Access and Excel with excellent mathematical understanding
- Proficient with data mining tools and/or SQL
- Good ability to use Visio, Microsoft Outlook, PowerPoint, and Word
- Knowledge of the SBO2000 system is preferable
- Strong problem solver with proven ability to think creatively and seek optimal solutions
- Ability to translate concepts into action plans
- Diagnostic skills with the ability to analyze technical, business, and financial issues and alternatives
- Effective verbal (negotiating and presentation) and written communication skills
- Proven organizational skills, ability to effectively prioritize assignments and handle multiple projects/assignments
- Ability to read, understand, and analyze loan documents
- Decision making abilities incorporating the “big picture” as well as the details and a recognition of Ocwen’s business objectives
- Ability to work independently with minimal direct supervision and as part of a diverse team
- Ability to build and maintain effective business relationships, internal and external
- Ability to work well with associates, managers, and senior leaders
- Effective time management skills enabling achievement of deadlines in a timely manner
- A results-oriented team player demonstrating motivation for high-performance
- Ability to identify areas for continuous improvement and make recommendations
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Business Analyst, Global Sales Operations Resume Examples & Samples
- Work within the Global Sales Operations team to define, and implement SFDC operational initiatives
- Utilize effective methods of process documentation including ownership of a documentation library, process mapping, communication plans, and training in the execution of all projects
- Process breakdown, and analysis including recommendations for process improvement
- Clearly document and present findings including creation of Visio diagrams, PowerPoint decks and procedure documentation
- Be accountable for driving recommendations through to implementation
- Drive best practice sharing and continuous learning across the Global Sales Operations team
- May perform other duties as assigned
- Demonstrated strong performance in a Sales Operations role with certification in Salesforce.com
- Process engineering and project management experience in multiple business disciplines such as Sales, Operations, and Marketing
- Experience entering new situations, quickly understanding the landscape, and modeling key metrics
- Good decision-making ability in SFDC workflow tools
- Good communication skills for project updates
- Needs to be detail oriented and demonstrate the ability to lead tactical thinking
- Must be well versed in Visio and best practice process documentation techniques
- Background in technology sector a plus
- Education: Bachelor's Degree in relevant field; MBA a plus
- Six Sigma background, a plus
- Sales Operations and SFDC experience is a requirement
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Business Analyst, Promo Operations Resume Examples & Samples
- Managing the auditing of promo content – using audit reports to ensure compliance
- Ensuring quality of Flyer through quality control and final space measurement
- Acting as a subject matter expert on Promotional Planning data and its use with cross-functional teams and senior management, verifying performance
- Resolving data issues and report inconsistencies
- Developing and identifying enhancements to current reporting tools
- University Degree with a focus on business analysis preferred
- Minimum 2 years working experience in Promo, Supply Chain, Merchandising or other relevant fields
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Business Analyst Deposit Operations Resume Examples & Samples
- Compiles and analyzes data. Make recommendations that will improve operating efficiencies and costs
- Performs ad-hoc reviews as a result of events, issues or areas of concern. Applies discovery analytics to evaluate potential risks
- Develops and maintains database used by Deposit Operations. Creates reports from data captured to leverage management reporting
- Assists with the development of scorecards, metrics, and other line of business-level reporting
- Works with Management to establish project timelines and milestones/deliverables using the appropriate tools
- Provides status reports and analyzes results to identify problem areas that affect the completion of the projects as assigned
- Cross-trains on new functionality and processes within the department
- Manages tracking and resolution of data quality, technical and other issues
- Work on mergers and system integration teams for Credit Services areas
- Assists interdivisional business partners with various daily, periodic, and recurring initiatives and tasks, including but not limited to serving as a backup for those functions
- Assists in regular compliance-oriented activities as they relate to internal and external audit, enterprise risk management, regulatory, and/or vendor management
- Manages internal Deposit Operations projects, as assigned
- As needed, works with various IT, business line, and vendor resources on new and/or enhanced product functionality
- Creates information data flow diagrams for existing and new processes
- “LIVE” the Bank’s Mission Statement and “PRACTICE” the Bank’s Corporate Strategy
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Contractor Business Analyst Global Sales & Consulting Operations Resume Examples & Samples
- Ability to work independently and in a dynamic environment
- Excellent English skills both written and verbal
- Flexibility to working in shifts
- Proactive, team player
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Business Analyst Co-op, Vancouver Operations Resume Examples & Samples
- Be required to participate on a number of strategic and tactical efforts
- Use your analytical and technical abilities to work on a variety of initiatives currently under way or planned by Transportation
- Require a good understanding of supply chain concepts and related IT enablers
- Need to be able to change focus in line with changing priorities, ability to keep focused and adhere to timelines
- Provide timely and specific feedback on performance to staff and external service providers
- Contribute to the development and maintenance of team process documentation that demonstrates due diligence and compliance
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Business Analyst Focusing on Sales Operations Resume Examples & Samples
- Supporting tools for sales, operations and support
- Defining project purpose and cost/benefit analysis
- Project planning and management to balance project resource, timeline, and scope
- Providing thorough communication to business owners/stakeholders
- Providing functional/process expertise to one or more business areas
- Monitoring key business processes and metrics by developing and analyzing reports
- Prepare test cases and perform functional, acceptance, and regression testing
- Assist with vendor assessment, negotiation, and management
- Represent Regional needs and collaborate with global teams to define scope of global projects, systems and processes
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Senior Business Analyst, Workflow Operations Resume Examples & Samples
- Collaborate with internal and external subject matter experts, system users, and stakeholders to understand existing and proposed business processes, requirements, and system needs
- Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams etc
- Implement workflow based processes utilizing a workflow system (Jira or Activiti)
- Drive change through effective use of clearly defined delivery plans, ensuring stakeholders receive timely updates
- Help design, implement and deploy scalable application features to drive speed and efficiency
- Understanding processes and data flows
- Driving technical requirements and roadmaps
- Organizing and orchestrating creative solutions for challenging problems
- Getting tactical to assess and identify gaps in process/technology
- Working across diverse teams
- Making processes more efficient
- Managing deadlines, prioritizing workload and making adjustments to meet business needs
- Written and verbal communication
- Create project workflows, field configurations, notification schemes, etc
- Manage user permissions according to the needs of projects and teams and extending to integration with LDAP
- Knowledge of integration with REST APIs
- Experience with any of the following: Python, R, JavaScript, SQL, Java
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Business Analyst, Product Operations Resume Examples & Samples
- Organize data and generate deep customer insight in order to enhance sales force productivity and effectiveness
- Create comprehensive dashboards and automated metrics reports for sales and performance metrics, revenue, uplift, etc
- Provide data, analyses, modeling, and reporting to support sales force monthly and quarterly business reviews
- Analyze trends and variances to goals, and communicate to sales managers
- Detect emerging customer or market trends and help determine how the business can meet those opportunities and challenges to drive greater sales success
- Partner with the Product, Finance, and Sales to drive direction and strategic initiatives through quantitative and qualitative analysis
- Analyze historical data to identify trends and insights and benchmark against the broader industry
- Supports ad-hoc data analysis requests
- BA/BS degree in finance, accounting, business, economics, or engineering
- 4+ years of relevant financial/business analysis in a fast paced environment
- Advanced analytic, financial modeling and reporting skills
- Strong program management skills
- Strong knowledge of SQL or ETL
- Excellent written and verbal communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
- Experience partnering with Sales
- Experience in statistical modeling
- Scrappy, able to deliver high-quality results in an ambiguous and rapidly changing business environment
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Cox Business Analyst Carrier Sales Operations Resume Examples & Samples
- Assist Project Manager with documentation for Carrier Future State project
- Draft current process documentation for Billing Analysts to include step by step flow
- Provide general ad-hoc support to Leadership of Carrier Sales and Operations as needed
- Customer focused attitude
- Self-motivation and accountability
- Excellent verbal, written and presentation skills
- Systems and Process Development Ability
- Sales and or Operations work experience
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Business Analyst Data Operations Resume Examples & Samples
- Work with stakeholders to gather and document business requirements/stories for requests within assigned project areas
- Coordinate with key partners to identify dependencies for projects and track risks
- May plan, execute integration and acceptance testing of assigned projects
- Maintain visibility on assigned work load utilizing JIRA and Confluence
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Business Analyst Customer Experience Operations Resume Examples & Samples
- Intermediate to advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint
- Excellent analytical and independent thinking skills
- Ability to work with and synthesize large amounts of data into understandable and meaningful reports and presentations
- Strong communication (written and verbal), organizational, and interpersonal skills
- Ability to interface and work cross-functionally with multiple organizations
- Basic to intermediate knowledge in Financial Modeling, Financial Analysis, and Forecasting
- Think analytically to identify root causes and ask effective questions
- Quickly learn business processes and how they interconnection
- Meet deadlines as well as set and hold others to deadlines
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Personal Systems & Customer Operations Senior Business Analyst Resume Examples & Samples
- First level university degree with a focus in business or economics; advanced degree or accounting certification (e.g., Certified Public Accountant (CPA), Master of Business Administration (MBA) preferred
- Typically 4+ years of experience as a financial analyst
- Typically experienced in more than one finance function
- Strong understanding of accounting principles and financial analysis
- Strong business application skills (e.g., Microsoft Excel)
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Operations Platform Business Analyst Resume Examples & Samples
- Perform duties of Lead Business Analyst / Product Owner for high visibility and high priority projects
- Work closely with the assigned project managers / scrum masters and business to define the scope of a project
- Own and manage the backlog. Ensure that the backlog items are appropriately groomed, prioritized and estimated and that the team fully understand what needs to be delivered
- Identify and raise risks, issues, assumptions, dependencies, etc. to support solution delivery
- Help to define mitigations, resolutions, implementation, and other actions to remove obstacles to quality and supportable solution delivery
- Perform testing and validation for the projects. Ultimately own accepting the work from technology side
- Deep experience in SDLC using both agile/scrum and traditional/waterfall methodologies
- Proficient knowledge of tools such as Jira with GreenHopper and Rally for backlog management
- Ability to analyze data and write SQL queries using SQL Server and Sybase
- Ability to prioritize, multi-task, meet deadlines and guide / mentor other business analysts
- Excellent problem solving abilities
- Highly effective time management skills
- Highly motivated and self-directed – always striving to improve skill set
- Bachelor's Degree in Computer Science, Information Systems or other related field
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Business Analyst, Regional Operations Asia Resume Examples & Samples
- Play the role of Regional BA for digital solution formulation – main role involves liaising with country business users, BA team to regionalize requirement
- Assists in the execution of the digital customer experience for the region
- Understands and enforces the digital solutions vision for best practices and integrate these elements to create the optimal customer experience
- Assists in the preparation of project scope, goals and deliverables templates and documents for all digital customer experience projects in business units
- Coordinates with marketing, operations, distributions in business units to assess customer and industry needs and identifies possible solutions to meet those needs
- Map business processes and operationalize them to specific business requirements
- Collaborate with virtual and multicultural teams
- Creative thought process on transforming business requirements to a customer-centric solution
- Collaborate with UX team to jointly create and review a simple & intuitive GUI for the solutions
- Support PMO in developing business cases and supporting documentation
- Degree holder of Business Administration, Information Systems/Technology or related discipline
- Minimum 4 years of solid business analysis experiences in life insurance (products, administration or distribution domain) or wealth management
- Experience in insurance distribution, operations or digital projects would be an advantage
- Open-minded with strong analytical and creative problem solving skills are important
- Strong conceptual skills and ability to exercise flexibility and judgment in a dynamic environment
- Good communication and influencing skills, including ability to work effectively across a large organization, execute projects, and build and manage cross–functional relationships
- Well organized and attention to details
- Knowledge and experience across customer experience & design is an advantage
- Self-starter and passionate with excellent can-do attitude
- Strong PC skills including MS Word, Excel, PowerPoint and Visio
- Able to adapt to a fast-paced, changing priorities and technology environment
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Business Analyst, Trade Operations Resume Examples & Samples
- Lead and assist in the immediate resolution of operational issues across Trade Operations enabling timely and accurate investment and trade processing of all investment transactions into the investment book of record(MAXIMIS). Ensure data integrity on data elements and generate proper forecasts and accounting
- Prepare weekly and/or monthly Ad Hoc management reports from the reconciliation system SecRecon
- Provide support to business units and systems management in addressing complex business and data issues on MAXIMIS and/or SecRecon and do testing and verification for new product implementation
- Act as a resource to the department for both applications, the Trade Operations Investment Management Information System (MAXIMIS) and the Reconciliation System (SecRecon)
- Review various data elements in MAXIMIS against Bloomberg for control and integrity to the core securities data and information
- Responsible for system table updates and maintenance of key system relationships between MAXIMIS and other area’s applications (e.g. Treasury’s XRT system)
- Maintain the SecRecon reconciliation system – day to day maintenance, set up new and closure of accounts, cross referencing security and/or portfolio information, run auto match, trouble shooter for issues with any files or batch reports
- Review and monitor key control reports and accounts for system and data integrity and resolve issues in a timely manner based on materiality and within the month for accounting purposes
- Identify areas of opportunity through detailed analysis of MAXIMIS and SecRecon functionality and develop recommendations for improvement
- Act as a liaison between business and investment systems and investigate and resolve business/system issues
- Act as a liaison between the business and the vendor(s) for production issues, new enhancements to the system and MAXIMIS/SecRecon functionality questions as they apply to current production. Act as lead business resource on small to medium sized projects
- Develop and conduct user-training sessions for small groups. (e.g. new user for both systems, problem solving and analysis for both applications)
- Adhere to established SOX documentation and controls for both applications
- Undergraduate degree in Finance, Accounting or Economics is preferred or equivalent experience working in a securities back-office environment
- Minimum 3 years’ securities industry experience with advanced securities operations and securities accounting knowledge
- Ability to meet daily deadlines in a fast paced and demanding environment
- Good analytical, conceptual skills, diagnostic, analytical and problem solving skills with a high level of accuracy, attention to detail and ability to exercise flexibility and judgment
- Excellent knowledge and current understanding of securities instruments and related systems/processes
- Ability to identify, investigate and resolve problems or inconsistencies in financial information in a timely manner
- Good understanding of investment accounting principals
- Ability to utilize technology to solve complex business issues
- Influence and work collaboratively with stakeholders in a sophisticated and demanding business environment demonstrated initiative and strong team player
- Good communication, interpersonal and customer service skills
- Good Presentation skills
- Well-developed organization, prioritization and time management skills
- Strong MS Office skill set. Excellent working knowledge of MAXIMIS and SecRecon
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Senior Business Analyst Field Operations Resume Examples & Samples
- Define, measure, and analyze the key performance indicators and operational metrics of National Business Delivery, to deliver insight into strategic, operational, and financial performance
- Optimize processes, costs, and service by (1) contributing thought leadership on business execution and operations, (2) identifying drivers behind successes and challenges, and (3) delivering solutions from concept to execution in order to address root cause issues and improve performance
- Develop, implement, and evolve our performance analysis and reporting methodologies in partnership with various stakeholders, vendors, and other TELUS teams
- Operational, Tactical, and Strategic Reporting
- Collaborate with stakeholders to define and prioritize their business requirements for future reporting and analysis needs
- Provide ad-hoc data support and recommendations to operationalize and automate recurring reporting
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Msla-business Analyst, Operations & Finance Resume Examples & Samples
- Identifies solutions to non-standard requests and problems
- Works with the functional areas to generate key performance indicator (KPI) reporting to identify opportunities for improvement
- The business analyst will generate required reports and work with each functional area to produce the requested information by specific deadlines
- Create and maintain company and departmental budgets and forecasts
- Maintain awareness of best practices / approaches related to the business analysis discipline (e.g., Business Analysis of Knowledge)
- 3+ years or more experience with ROI analysis
- 3+ years or more creating and tracking budgets, doing Financial Modeling and Variance reporting
- 3+ years or more experience working with Project Planning, Project Management and Quality Assurance/Testing
- 3+ years or more working with predictive analytics to run scenarios that will help guide future actions
- Intermediate or advanced levels of experience with Excel and other financial tools and systems
- Undergraduate degree or 5+ years of equivalent work experience
- Proficient with statistical business analytics
- The location viable is in Pasadena, CA
- Bachelor’s Degree in Business or a closely related field (i.e. Finance, Accounting, Economics)
- PMP or PMI certification
- Demonstrate and apply understanding of specific business capabilities, functions, processes and business cycles
- Skilled in Successfully Applying Methodology Skills (e.g., Agile Business Analysis, Six Sigma)
- Strong Business Analysis Skills (e.g., Specification and Documentation Skills)
- Excellent Facilitation and Elicitation Skills (Able to describe the nature of the data to be analyzed)
- Critical thinker who explores the relation of the data
- Ability to Create Visual Models to summarize an understanding of how the data is related
- Problem Solver who looks to prove (or disprove) the validity of the model
- Ability to multitask and adapt to constantly changing priorities
- Ability to work with Ambiguity
- Ability to work with minimal guidance, seeking guidance on only the most complex tasks
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Assoc Business Analyst & Operations Lead Resume Examples & Samples
- Assess data and 'tool' needs of the T&P Services organization; gather requirements (and document them) from T&P Services leadership and teams, as well as other stakeholders as appropriate
- Design tech-based solutions and project plans - including creating proposal documents that include requirements, plans to meet those requirements, priorities and timeframes
- Build solutions within agreed upon timeframes - using Salesforce products (Wave, Salesforce Platform, maybe MC) and other generally available technologies
- Maintain solutions - periodically make updates to the tools/solutions as needed (with review each release or other determined timeframe)
- Proactively identify unmet data needs, utilizing Salesforce products to scale, increase efficiency and/or meet other business goals
- Strong listening skills and independent initiative to envision, gather requirements and see through product execution
- Expert at Salesforce product suite (general Salesforce products, compatible tools to extend solutions, plus Wave capabilities). Even better if has working knowledge of Einstein capabilities
- Customer-focused - puts self in customer position to understand pain points, challenges and needs. Solution reflects this
- Interested in taking messy problems and asking the right questions to create impactful technology based solutions
- Tenacity and execution focused - through drive and tenacity, will create tools
- Ability to effectively influence and silo bust in order to get access to data and information needed to execute solutions
- Embodies the T&P values of trust, transparency, teamwork, equality etc. Gets work done, fast and with customer in mind
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Business Analyst Operations Readiness FTC Months Resume Examples & Samples
- This position requires an individual with a proven record of delivering complex work-streams within a projects and operational environment
- Extensive years industry experience in Fund Administration in a Business Analyst / Tester role
- Demonstrable understanding of TA processes
- Understanding of project management methodologies
- Experience in planning and execution of UAT, including working with offshore UAT teams
- Bachelor’s degree in accounting/finance/business studies/technology or equivalent desirable project management certification by a reputable organization (i.e. PRINCE II) preferred
- Demonstrated ability to work independently with minimal supervision, self starter, adaptable
- Ability to manage numerous competing concurrent activities and complex integration solutions
- Familiar with Change Control cycle and applying same to their work-stream
- Effective time management and ability to adhere to deadlines is required
- Excellent verbal and written communications skills, displaying professionalism at all times
- Highly PC literate (e.g. Visio, Project, PowerPoint, Quality Centre, Advanced Excel, Word, Outlook)
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Business Analyst, Operations Resume Examples & Samples
- Determine, draft and execute appropriate plans and activities that align and support the Enterprise & Business Transformation vision
- Define, research, and modify business processes across the organization to achieve a more effective process that is measurable
- Ability to be part of a group with a common purpose in which tasks and responsibilities are determined by the members
