Director Business Analysis Resume Samples

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G Cartwright

Garett

Cartwright

6870 Goodwin Hills

Chicago

+1 (555) 220 9312

6870 Goodwin Hills

Chicago

Phone

p +1 (555) 220 9312

Experience Experience

New York, NY

Director Business Analysis

New York, NY

Hoeger-Legros

New York, NY

Director Business Analysis

Inclusing planning, securing, and scheduling resources
Scope to include Credit Balance and Commercial Data Mining inventory and PRS placements (direct from client and via Commercial data Mining)
Directing and ensuring a high level of steady state production support
Maintain an annual forecasting accuracy rate of + / - 1.5% when measuring top line revenue and IOI results
Build future state strategy for creation of customer P&Ls for top 12 commercial clients, rolling up all LOB revenue and customer expenses
Participate on the team assigned to create a more simplified approach to reporting of intersegment business results
Oversee the development of testing, conversion, and implementation strategies

San Francisco, CA

Director, Business Analysis

San Francisco, CA

Simonis-Hilll

San Francisco, CA

Director, Business Analysis

May develop and manage budgets and expenses
Manage open issues / action items for commitments made during Regional Stars Planning and Performance Review Sessions
Provides expertise and collaborates with internal and external stakeholders and management to assess, select and recommend complex solutions and alternative approaches that will achieve business goals
Act as BDS point person on integral special project support, often on highly confidential and time-sensitive topics, to senior WBHE executives (e.g., cross platform channel analyses, product line promotion analyses, and economic analyses)
Act as BDS point person with WBHE management and Corporate Business Development and Strategy on WBHE growth opportunities, potential acquisitions and integration into Warner Bros
Establishes process and operational baseline (People, Process, and Tools), focuses on program oversight of improvement efforts, and involves pan Fiserv collaboration
Prepare/present in-depth analytical and business planning materials to support a wide-range of WBHE business activities, presentations and plans under consideration (this includes industry research, strategic analysis, detailed financial modeling, deck-building, drafting memos and responding to Corporate requests)

present

Phoenix, AZ

Associate Director Business Analysis

Phoenix, AZ

Veum, Haley and Reynolds

present

Phoenix, AZ

Associate Director Business Analysis

present

Planning, assigning and directing work; appraising performance and guiding professional development
They support short and long term operational / strategic business activities - by developing, enhancing and maintaining operational information and models
Support short and long term operational / strategic business activities - by developing, enhancing and maintaining operational information and models
Propose innovative ways to look at problems using machine learning & data mining
Discover insights and opportunities using statistical, data mining and visualization techniques
Identification, defining and framing of strategic opportunities and focus areas
Support short and long term operational / strategic business activities - by driving technology development and supporting operational processes

Education Education

Bachelor’s Degree in Accuracy

Northern Illinois University

Bachelor’s Degree in Accuracy

Skills Skills

Apply expert financial and technological knowledge to the design of methodologies, models and/or systems solutions
Working knowledge of Bank accounting and budgetary process
Thorough knowledge of Bank’s major/key business units
Thorough knowledge of Bank processes
Provide business support to all units within the scope of accountability
Manage the consolidated LATAM Financial and management report processing, including the IT invoicing process for the region
Identifying and implementing opportunities for improvement
Including risk measurement and management, ad hoc queries and MIS, user training and implementing and operationalizing new systems, processes and procedures including enhancements
Managing vendor relationships, contracts and system maintenance arrangements
Overseeing the regional invoicing process

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Director Business Analysis Resume Examples & Samples

Independently resolve highly complex, multi-faceted problems, which are often unstructured and without precedent to meet the business needs of the end users
Apply expert financial and technological knowledge to the design of methodologies, models and/or systems solutions
Manage major, multi-disciplinary projects to implement solutions to business problems
Oversee the definition of business requirements, processes and preparation of business case proposals
Oversee the development of testing, conversion and implementation strategies
Oversee the development of detailed project plans, the monitoring of progress against planned objectives, the financial review and securing consensus and cooperation from users and senior management
Provide business support to all units within the scope of accountability
Including risk measurement and management, ad hoc queries and MIS, user training and implementing and operationalizing new systems, processes and procedures including enhancements
Managing vendor relationships, contracts and system maintenance arrangements
Manage the consolidated LATAM Financial and management report processing, including the IT invoicing process for the region
Identifying and implementing opportunities for improvement
Overseeing the regional invoicing process
Directing and ensuring efficiency in the process
10 - 15 years of IT and/or business working experience with business systems analysis/consulting & software development with an awareness of infrastructure
3 years hands on working experience in the management of teams or projects with an expertise in project management disciplines/protocols
Must have strong Spanish and English language skills - both written and verbal
Must be able to travel across the region, potentially for extended periods of time
Must be innovative, creative, highly motivated and results-oriented in order to apply their knowledge to resolve complex business problems that are multi-dimensional and often unstructured and without precedent
Should have broad knowledge of the financial structure & technology delivery within the financial industry
Strong management and leadership skills with effective communication, negotiation and interpersonal skills
Overt team based approach
Sound project management skills with an excellent understanding of current IT/IS practices
Solid influencing skills with demonstrated change agent capability
Up to date knowledge of current systems techniques and technology in order to assess applicability to the required business solutions

Director Business Analysis Resume Examples & Samples

The incumbent will effectively manage and supervise departmental and project staff by setting performance expectations, monitoring performance, providing performance feedback including the preparation of performance appraisals. The incumbent will provide counsel and coaching, and arranging for formal training. This includes succession planning and the recruiting of qualified staff
The incumbent will participate in long-range strategy planning, IT/Business roadmap alignment and management of policy development addressing complex business issues and the strategic priorities of the supported lines of business
Apply expert financial and technological knowledge to the design of methodologies, models, and/or systems solutions
May involve rapid prototyping, with requirements and solutions developed on an iterative basis, that provide interim deliverables until a final production solution is created
Involves planning, securing, and scheduling resources
Oversee the defining of business requirements, processes and preparation of business case proposals
Oversee the development of testing, conversion, and implementation strategies
Oversee the development of detailed project plans, the monitoring of progress against planned objectives, the financial review, and securing consensus and co-operation from users and senior management
Provide business support to all units within the scope of accountability. This is made more challenging due to differences in time zones and the variation in the business lines
Including new and existing product structuring, risk measurement and management, ad hoc queries and MIS, user training, and implementing and operationalizing new systems, processes and procedures including enhancements
Directing and ensuring a high level of steady state production support
Continually acquire and enhance knowledge of both the Bank’s and the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions, services and support to the end user business lines

Director Business Analysis Resume Examples & Samples

Retail Lending
Commercial Banking & the Business Service Centres
Paperless Communications
May involve prototyping, with requirements and solutions developed on an iterative basis, that provide interim deliverables until a final production solution is created
Manage new and existing product structuring, risk measurement and management, ad hoc queries and MIS, user training, and implementing and operationalizing new systems, processes and procedures including enhancements
Manage vendor relationships, contracts and system maintenance arrangements
Direct and ensure a high level of state production support

Director, Business Analysis Resume Examples & Samples

Prepare/present in-depth analytical and business planning materials to support a wide-range of WBHE business activities, presentations and plans under consideration (this includes industry research, strategic analysis, detailed financial modeling, deck-building, drafting memos and responding to Corporate requests)
Act as BDS point person on integral special project support, often on highly confidential and time-sensitive topics, to senior WBHE executives (e.g., cross platform channel analyses, product line promotion analyses, and economic analyses)
Act as BDS point person with WBHE management and Corporate Business Development and Strategy on WBHE growth opportunities, potential acquisitions and integration into Warner Bros

Director, Business Analysis Resume Examples & Samples

Providing leadership and operational/professional management for business consulting and information architecture activities and deliverables for a team of 10-20 business systems analysts and consultants delivering projects in support of CIBC
Providing sophisticated analysis of very complex business/function information
Providing comprehensive recommendations/proposals to management including executives, clients and business leaders

Director Business Analysis Resume Examples & Samples

Inclusing planning, securing, and scheduling resources
The incumbent is responsible for managing multiple small projects and large projects concurrently and for the day to day management of the business analysis and project staff. The incumbent is expected to identify strategies and objectives and act to implement them on his/her own initiative. The incumbent is guided by Bank policy and receives broad direction from the Vice President. The incumbent is expected to function independently to ensure that the department's objectives are met
10 to 15 years of IT and/or business industry work experience, which includes at least 3 years of experience in managing teams or projects
Advanced technical and business knowledge in multiple disciplines, technologies, and processes
Expertise in very complex business and technical processes and their implications across the enterprise
Expertise in project management disciplines/protocols
3-5 years of IT roadmapping experience for enterpeise clients, ideally in the banking , financial, or insurance industries
Extensive knowledge of operational structure, business units and accounting and budgetary processes for a major bank, financial, or insurance company
Spanish language would be an asset

Director, Business Analysis Resume Examples & Samples

Establishes process and operational baseline (People, Process, and Tools), focuses on program oversight of improvement efforts, and involves pan Fiserv collaboration
Tracks and reports on KPIs and liaisons with Fiserv peers on metric/reporting integration
Partners with the Senior VP of Professional Services to maximize utilization and Rev/FTE through efficiency, organization alignment, campaign ideation and related initiatives
Develops financial and operational goals and objectives; administers operating rhythm for engagement cadence to drive results
Manages the master portfolio of Professional Services engagements and collaborates with the Senior VP of Professional Services’ direct reports to effectively manage escalations and integrity of the portfolio
Bachelor’s degree in Business, Finance, or related program
10+ years’ operational experience supporting of program and finance initiatives – inclusive of business case development, partnership with business channels (i.e. Finance, accounting, etc.) and aggregation of projects and programs at the portfolio level for a line of business
Proven organizational execution and operational oversight success – driving results and/or to conclusion
Process mapping for efficiency
High level of Microsoft Excel knowledge in reporting (pivot tables)
Ability to liaison with and influence outcomes through collaborative methods and relationships
Ability to lead and motivate employees to perform at peak standards
Must be able to live and work in one of the following areas: Brookfield, WI – Alpharetta, GA – Sioux Falls, SD – West Des Moines, IA or Lincoln, NE
Master’s Degree in Business Administration, Finance or related program
MS Project, Visio and./or Clarity applications
Comprehensive understanding of the financial services industry including banks and credit unions
Possesses an intuitive approach built on diversity of experiences
Agile and adaptive
High level of soft skills

Director, Business Analysis Resume Examples & Samples

Analyze
Bachelor’s degree in
A minimum of 8 years relevant work experience in
Entrepreneurial attitude, able to take ownership

Director, Business Analysis Resume Examples & Samples

Program management to support the achievement of UnitedHealthcare Star Ratings goals and business objectives
Oversight and alignment of functional areas to ensure effective coordination in the execution of performance improvement strategies and campaigns
Developed and maintained C-Suite Stars reporting
Partner with M&R Regional Leadership to determine prioritization of Stars activities and required support
Drive results and accountability through influence in a complex, matrix and often virtual work environment
Work with the Regional Leadership to determine prioritization of Stars activities and drive agendas for the Regional Stars Meeting
Manage open issues / action items for commitments made during Regional Stars Planning and Performance Review Sessions
Complete Executive Level Reporting & Meeting Coordination
Manage large scale business programs / projects
5 years project management or comparable experience in a healthcare setting

Director Business Analysis Resume Examples & Samples

Act as main point of contact with the client
Provide leadership and hands on work to define business requirements for projects
Coordinate/perform requirements gathering and documentation
Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users and client
Anticipate problems and pursue resolutions
Provide expertise and guidance to other team members
Ensure effective communication plans are developed and executed

Director Business Analysis Resume Examples & Samples

Oversee the collection and management of data from various First Data and Bank systems and resources
Manage and analyze business data for accuracy, trending, understanding and insight and present results to Business units and Management Team
Manage and research drivers, detail, and present explanations for trends identified to enhance revenue , sales, retention, etc
This position will require extensive communication and partnership with other departments, Finance, IT and Bank partners to formulate and execute projects to improve the data analysis, reporting and understanding

Director, Business Analysis Resume Examples & Samples

Lead or contribute to the development of program or project scope statements, in consultation with applicable stakeholders (e.g., program / project charter, Statement of - Work, Business Vision Document)
Ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer, in consultation with applicable stakeholders
Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders
Ensure that all impacted areas are identified, and that appropriate resources are engaged to participate in the scope definition process
Ensure that project scope, requirements and approvals comply with current governance guidelines and methodology (e.g., RSA process, Agile, Waterfall)
Monitor scope requirements and identify scope-related gaps and issues
Ensure that all project dependencies / linkages are identified (e.g., hardware, software, licensing, PRDs, budgets, timelines, regulatory due dates, contracts / NDAs, cross - project dependencies, implementation timelines)
Obtain agreement on project scope from applicable stakeholders, and ensures that requirements sign - off is obtained
Ensure that all project deliverables and success criteria are identified
Manage / support project scope and objectives throughout the project lifecycle, as needed (e.g., revised scope definition, scope creep)
Establish/implement / comply with change management processes to drive effective project execution (e.g., launch, deployment, revisions, change control)
5+ years of project management experience in a healthcare setting
Intermediate or higher level of proficiency with PowerPoint and Excel
Certification in project management

Associate Director Business Analysis Resume Examples & Samples

Inspire, motivate and support Eligibility Consultant team
Lead the day to day activities of the team establish resource plans, milestones, tracking metrics and success measures
Define goals and objectives that increases knowledge and skills of the team, define team expectations
Planning, assigning and directing work; appraising performance and guiding professional development
Foster a culture of accountability that emphasizes people and performance, coaching and development
Assure the team has a consistent understanding of business strategy
Proactively monitor operational performance; initiate and drive appropriate change in processes, tools and capabilities that increase efficiency and effectiveness while improving member experience
Ensure adherence to standards and procedures
Build and foster relationships to proactively resolve eligibility issues and drive quality
5+ years Health Insurance and Eligibility Experience
5+ years management experience
Six Sigma Training
IT Experience

Senior Director, Business Analysis Resume Examples & Samples

Managing a team of Business Analysts responsible for the execution of product roadmaps and ensuring quality through a compliant and documented release processes
Working with Product and Engineering teams to ensure product vision and priorities are maintained throughout development planning and execution
Developing best practices and strategies for ensuring appropriate quality is maintained and User Acceptance Testing is conducted
Working with Product Managers --as well as numerous other stakeholders--to elicit, clarify, elaborate, synthesize, simplify and organize requirements in the form of user stories
Organize and analyze data elements to inform product priorities and KPI tracking
Ensuring products have met acceptance criteria sufficient for release, including accessibility, mobile and edge case tests
Ensure department has a documented release management processes including deployment of approved features and maintaining evidence of proper production release protocols to ensure compliance with auditing requirements
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal

Associate Director Business Analysis Resume Examples & Samples

Lead all aspects of pilot and proof of concept projects that demonstrate positive impact to the consumer experience including articulating hypothesis, milestone plan, measurement plan and impact
Take insights from Voice of Customer, Analytics, Voice of Employee to drive and articulate pilot ideas
Drive a culture of experimentation and innovation by facilitating working sessions across the organization aimed at generating ideas that will drive smart, simple and seamless solutions for our customers
Be a change leader-effectively engage and partner with cross-functional teams to deliver pilots and proof of concepts
Ability to function in a multi-program environment with changing priorities
Ability to engage partners across the enterprise to effectively deliver pilot and proof of concept quickly with quality
Solve complex problems / conceptual analysis and develop innovative solutions
Relationship Builder
Develop strong network of trusted relationships across the enterprise, working across matrix environment to engage appropriate internal and external partners to assure successful ideation, testing and execution
Prepare Senior Leaders with information and presentation material in order for them to successfully present programs and concepts to the most senior leaders of our organization
Ability to work effectively in a small startup team where everyone pitches in to get the job done
Demonstrated ability to manage directly or indirectly cross-functional teams in geographically dispersed workforces across several business areas
Impact of work is most often at the enterprise level
7-10 years’ experience driving programs across a large healthcare related enterprise that show measurable improvement to the consumer experience-
5 years’ experience in consumer experience design role, creating enhanced and
Improved experiences to improve NPS
Proven track record of ability to drive ideas, pilots and initiatives quickly and with quality
7-10 years’ experience using metrics to demonstrate value of work being delivered
Ability to build relationships quickly across a large enterprise and influence
5 years’ experience in creating and delivering executive level presentations and updates
Experience in facilitating working sessions with varying level of audience to generate ideas and solutions to customer problems
3-5 years’ experience in successfully leading teams directly or indirectly –
BA degree in business or equivalent experience

Associate Director Business Analysis Resume Examples & Samples

Positions in this function conduct and manage outcomes of various studies that include analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning
They support short and long term operational / strategic business activities - by developing, enhancing and maintaining operational information and models
They also develop and implement effective / strategic business solutions through research and analysis of data and business processes
Employees in jobs labeled with “SCA” must support a government Service Contract Act (SCA) agreement
Impact of work is most often at the operational or local business unit or market level
BA / BS degree
5+ years Project Management, Business Analyst or Business Architect experience
5+ years of team leadership experience in a supervisory / management role
5+ years of experience managing large-scale projects in a matrix environment
Proven ability to engage, interact and influence senior leadership (VP and above)
Experience driving operational efficiencies across enterprise-wide programs and projects
Proven ability to lead and drive 5+ cross-matrix work streams
Supervisory experience leading a team of 5+
Excellent prioritization, problem solving, critical thinking skills

Director Business Analysis Resume Examples & Samples

Complete reporting capability analysis and resource assessments for all commercial PI businesses new to scope of Vice President of Payment Integrity Operations Commercial Business (Commercial FWAE, Commercial Subro and CES AMS businesses)
Build a business level strategy outlining the path and resource additions and / or dependencies required to support new businesses in a manner consistent with support provided for existing recovery operations
Reporting scope to include top line revenue and IOI metrics, internal operations metrics and client committed goals, where available
Strategy to include delineation of where, how and which results will be reported between business operations leaders, ongoing efforts and that of Vice President of Payment Integrity, Commercial Business efforts
Output will include variance analyses as required each month following month - end business close explaining all significant variances
Maintain an annual forecasting accuracy rate of + / - 1.5% when measuring top line revenue and IOI results
Strategy to include participation in monthly business reviews (MBRs) with SVP Transactions along with design and ongoing support of content required
One critical output of design effort is the creation and deployment of effective reporting templates which drive reporting consistency across all commercial businesses and enhance the clarity of key take - aways and conclusions associated with business metric reporting
As required, assist business operations owners in sophisticated operations, financial or accounting analyses designed to improve business performance, efficiency and / or growth
Includes business level revenue, IOI and internal operations analyses and reporting
Includes customer specific revenue and operational analyses and reporting at current state
Build future state strategy for creation of customer P&Ls for top 12 commercial clients, rolling up all LOB revenue and customer expenses
Businesses in scope include: Commercial Data Mining, Credit Balance, Direct Connect, PRS, Commercial FWAE, Commercial Subro and CES AMS
Partner with finance support as required to complete work
Participate on the team assigned to create a more simplified approach to reporting of intersegment business results
Assume ownership of more frequent (monthly) reporting on business level productivity, rework metrics used once new intersegment revenue strategy is in place
For top 12 clients, where gaps against annual client committed goal are projected, quantify gap between client commitment and annual projection, suggest target re - assignment and tracking of mitigation plan as necessary
Establish detect - evaluate - take action reporting for top clients and perform gap analyses where necessary to understand whether gap is driven by analytic yield, audit effectiveness or recovery rate issues
Partner with the risk management team to design and build an end to end quality system which ensures the accuracy and integrity of all reported results through appropriate use of audits and controls
Scope to include reporting for revenue and IOI, invoicing and bad debt calculations, internal operations reporting and reported results against client committed goals
Support ongoing client operational reporting as required by the CoE and / or specific client requests and processes
Support ongoing recovery operations inventory reporting as required by commercial business processes and specific client need
Scope to include Credit Balance and Commercial Data Mining inventory and PRS placements (direct from client and via Commercial data Mining)
Represent the Vice President of Operations Commercial Business and / or business operations owners as necessary to report on and explain results
5+ years of experience managing complex financial and accounting analyses, both at the business and individual client level, preferably in multiple payment integrity businesses
5+ years of experience in report design
5+ years of experience presenting financial and accounting analyses to internal and external clients and senior executives
Intermediate level of proficiency with Excel, PowerPoint and Word
Ability to work across multiple lines of business and supporting functions and organize and align resources to achieve objectives described above while minimizing impact on business operations owners
Ability to build a comprehensive reporting strategy that delivers business value at both the commercial business operations level and senior executive levels
Ability to navigate current business level financial accounting and financial reporting solutions and processes and design improvements leading to simplicity, increased accuracy and timely information reporting
Ability to effectively integrate newly acquired business revenue, IOI, client commitments and internal operational metrics into existing reporting structures, including both new point solutions and comprehensive payment integrity deals
Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments
Ability to evaluate current control environment related to internal and external business results reporting (revenue, IOI, PGs, SLAs, client invoicing) and design improvements leading to a more effective system of controls
Ability to effectively and accurately manage complex system of daily, weekly, monthly, quarterly and annual reporting deliverables as required by internal stakeholder and external business customers
Ability to design and build effective written presentations and present complex analyses

Associate Director Business Analysis Resume Examples & Samples

Be able to develop presentation material and present content to senior level leadership
Bachelor's degree
3+ years of experience in analytic roles
Developing / enhancing key leading indicator dashboards
Intermediate level of proficiency with SQL, SAS and / or other statistical programs
Intermediate level of proficiency working with MS Excel including formulas, calculations, charts, graphs, etc
Analytical thinker (can synthesize and understand data / information, with ability to speak to concepts both broadly and narrowly, as needed),

Associate Director Business Analysis Resume Examples & Samples

Support end to end management of a business portfolio, project, people, risk, budget / financials
Provide strategic consulting partnership with the business
5+ years of strong program / project and or business analyst management experience
Experience leading people
PMP certification
Proficiency with MS office
Ability to communicate at all levels including executive leadership presentations

Associate Director, Business Analysis Resume Examples & Samples

Manage a team of Business Analysts; establishing and monitoring yearly goals, working with them on development plans, removing roadblocks when needed
Work with Program Management to source Business Analysts to Agile teams and ensure they are meeting team expectations
Work with Program Leadership to establish standards to be used by all Business Analysts for the Care Services Programs
Support all phases of agile software development to include initiation, design, development and testing
Work with product owners and business stakeholders to gather, develop, document/write and validate business needs, requirements and specifications
Lead and/or support internal review sessions with all levels, including senior leadership
Undergraduate degree or equivalent work experience
3+ years of Management experience
7+ years of demonstrated experience as a Business Analyst
4 + years of experience in Agile development; demonstrated understanding of Product Owner & Business Analysis role within the Agile Method
5+ years of experience gathering and documenting requirements, user stories and supporting solution design
Working knowledge of relational databases, database structures, & data mapping
Demonstrated ability to communicate ideas clearly and concisely; interface and present to leadership effectively
Build trust and form effective relationships with stakeholders
Experience with working on a virtual team
Experience using Rally

Associate Director Business Analysis Resume Examples & Samples

Interact with VP and higher level leadership, they will manage a team, they must have prior BA experience and know how to drive alignment and strategy across IT and the business
They should have excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can easily understand
Support short and long term operational / strategic business activities - by driving technology development and supporting operational processes
The impact of work is most often at the operational or local business unit or market level
The team works across a matrix environment to engage appropriate internal and external partners to assure successful analysis, option determination and tactical execution
The individual must have leadership experience
The individual will manage a team and they will provide leadership to and be accountable for the performance of business analysts
5+ years of experience in business analysis, business process or business requirement documentation
5+ years of leadership / management experience (either directly or indirectly through project work)
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand

Director Business Analysis Resume Examples & Samples

Must have 10 to 15 years of progressive IT and/or business industry working experience
Must have at least 3 years of demonstrated working experience in the management of teams or projects
Must have advanced technical and business knowledge in multiple disciplines, technologies, and processes
Must have expertise in highly complex business and technical processes and their implications across the enterprise
Must have expertise in project management disciplines/protocols
Thorough knowledge of Bank processes
Thorough knowledge of Bank’s major/key business units
Working knowledge of Bank accounting and budgetary process

Director, Business Analysis Resume Examples & Samples

Lead business analysis for complex projects that may impact multiple business areas, address complex processes, involve significant process analysis and redesign, apply new technologies and involve the integration of multiple systems
Conduct complete diagnosis of most business problems, factoring in a strong understanding of the business processes and anticipating implementation obstacles; document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements
Lead process improvement efforts that employ new technologies to enhance business performance; understand business processes and user needs to formulate and define system scope and objectives
Collaborate with senior level users to identify innovative methods of leveraging technology to improve efficiency, quality and speed to achieve successful outcomes
Act as a credible business partner by maintaining a comprehensive understanding of industry and competitor strategies
Track progress of projects to ensure alignment to requirements; manage any deviations from requirements to ensure resolution.Manage large complex projects or programs involving multiple vendors, diverse functional areas, large project or program teams, multiple technologies, leading edge technologies, and broad implications for the technology architecture
Prepare training materials, such as system manuals and quick reference guides, and conduct training sessions; act as functional expert and mentor developers on business processes of PARIS modules
Provide ongoing support to the business by responding to a variety of inquiries and issues regarding the systems or processes in the business area, ensuring efficient resolution with minimal impact to business performance
Minimum 10 years of Information Technology work experience
Minimum 7 years of Information Technology Business Analysis experience
Minimum 7 years of experience documenting business requirements and processes
Entertainment experience required
Minimum 7 years of experience defining, documenting and conducting systems tests
Minimum 7 years of experience with Microsoft productivity tools such as PowerPoint, Visio, Word, and Excel
Ability to develop expertise in both technologies and business processes quickly
Experience preparing training materials and conducting business user training sessions
Understanding of how various new technologies can meet business needs, taking into account the business risks and benefits of adopting a new technology
Experience with Royalties, Third Party Participations and/or Residuals systems
Experience with Financial Systems
Experience working with multiple lines of business and systems
Experience creating system wireframes and/or user interface design
Ability to manage and influence relationships and engage team members

Associate Director Business Analysis Resume Examples & Samples

Lead Highly Complex Clinical Software Projects throughout the organization
Drive the build-out of clinical application features by defining, reviewing, modifying and recommending business requirements applied to enterprise clinical applications
Work closely with the technical team to test the solution, record and track technical issues and implement any needed changes
Gather data on what business requirements should be included during the design stage
Understand our organizations' businesses and the issues and challenges facing the industry and organization
BA/BS degree in Business, Clinical Fields or related field and/or equivalent education and experience
7+ years of experience with clinical applications and the software development lifecycle
7+ years of experience with gathering requirements from multiple sources and working to solve for multiple needs
4+ years of experience leading a project or program with team oversight
4+ years of Management experience with direct reports preferably in a matrix environment with telecommuters
Advanced skills in PowerPoint
Experience in managing capital budgets and financial pieces of large software development projects
Experience presenting to executive leadership team (VP and C level)
Experience working with IT leadership (Director, VP and C level)
Experience leading teams / projects exceeding $3M in budget within the software development lifecycle process
Experience working with business users and key leadership stakeholders to gather requirements
Experience working in roles with ambiguity and the need to identify areas of opportunities
Demonstrated ability to work at all levels within a team structure
Excellent written and communication skills

Associate Director Business Analysis Resume Examples & Samples

Lead the effort to apply advanced analytics and modeling to promote and optimize the consumer experience
Collaborate with team members and business partners to determine problem definition and requirements, manage expectations, and meet timelines
Propose innovative ways to look at problems using machine learning & data mining
Use appropriate sampling, data preparation, analytic and statistical methodology to develop predictive models; combine this with business strategy skills to develop solutions that leverage datasets of any quantity, shape or size
Discover insights and opportunities using statistical, data mining and visualization techniques
Document, summarize and communicate findings, verbally and visually, in a way that is easily understood by internal business partners
Seek out new data sources that fill gaps and improve models
Help source, clean and verify integrity of data used for analysis
Support business needs around analytics, predictive modeling and business intelligence
Cross-train with team members on software skills, data sources and other work aspects
Provides leadership to and is accountable for the performance of professional staff
Degree in statistics or other quantitative field (applied mathematics, econometrics, etc.)
Demonstrated advanced analytical skills, evidenced by expert knowledge in statistical analysis, segmentation, descriptive and predictive modeling
SQL and / or other querying software proficiency
3+ years of experience leading analytic projects including: validating data, interpreting results of analysis, identifying variances / trends / root cause and providing solutions to senior leaders
4+ years of demonstrated Machine Learning, Predictive Analytics, and / or statistical analysis involving: Regression, Clustering, Predictive Analytics, Decision trees, Neural Networks, Naive Bayes
Proficient working with analytic tools such as SAS Enterprise Miner, SPSS, R Studio, Angoss Knowledge Studio or others
Advanced Degree in Statistics or other quantitative field (applied mathematics, econometrics, etc.)
10 + years of increasing and relevant experience in analytics functions
Proven leadership skills showing results through cross-functional interaction with multidisciplinary teams
Proficiency in Microsoft Office (Excel, PowerPoint, etc.)
Experience with visualization tools such as Tableau
Experience with healthcare data or industry; familiarity with UnitedHealth Group platforms a plus
Experience with ETL processes to extract, transform and load data across disparate systems
Strong business acumen and professional communication skills (written & oral)
Self-motivated and organized
Minnetonka, MN, Eden Prairie locations preferred; other locations will be considered

Director, Business Analysis Resume Examples & Samples

Oversees the management of the technology consulting team
Ensure effective collaboration, communication and socialization across team to drive the creation and implementation of a comprehensive strategy across business units
Provides strategic thinking and leadership related to a wide range of business units and technology services
Sets the vision for an environment of ingenuity and creativity and acts as a role model for others in challenging the status quo to encourage innovation
Formally supervises and coaches a medium sized team and is responsible for the business execution of the function
Updates Senior and Executive Management on status of high visibility initiatives

Director, Business Analysis Resume Examples & Samples

Interface with external vendors and multiple IT teams to resolve production issues
Develop and maintain a process to resolve technology issues impacting producers
Ensures and designs complex business requirements for New Business Technology
Ensures Business Analysts follow a standard process for all deliverables to the project (complex requirements are articulated, documented and validated)
Advises key internal stakeholders and provides appropriate direction to team members to ensure solutions meet business needs
Provides expertise and collaborates with internal and external stakeholders and management to assess, select and recommend complex solutions and alternative approaches that will achieve business goals
Collaborates effectively with appropriate stakeholders and management on complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects. Develops mitigation plans
Determines and recommends the most appropriate response to identified complex problems, issues and defects by assessing impact and prioritization
Serves as a Business Analysis subject matter expert between Underwriting & New Business Technology and appropriate stakeholders to ensure more complex business requirements, needs and solutions are effectively communicated and understood by all parties
Drives changes to the organization through the complex analysis, design and implementation of the business processes that achieve business objectives
May develop and manage budgets and expenses
7+ Years of experience in Business Analysis – Life New Business Operations Experience preferred
3+ years of Managerial, Supervisory, and demonstrated Leadership Experience
Ability to solve problems and triage defects
Demonstrated ability to successfully hire, retain, develop and coach staff via a culture of real-time performance feedback, with ability to build both technical and leadership skills
Demonstrated strong relationship management skills with internal clients (e.g. senior management, peers and colleagues); proven ability to develop creative and collaborative approaches
Drives performance targets to completion

Director, Business Analysis Resume Examples & Samples

Supports release planning and implementation
Develop and maintain resource plans
Ensures Program Mangers and Business Analysts follow a standard process for all deliverables to the project (complex requirements are articulated, documented and validated)
7+ Years of Experience in Business Analysis - Life New Business Process Experience preferred
3+ years of Managerial, Supervisory, and/or demonstrated Leadership Experience
Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed and logical discussions/presentations
Finds common ground and can gain collaboration among senior management, colleagues and peers; can influence outcomes without directing or commanding

Associate Director Business Analysis Resume Examples & Samples

Lead or contribute to the development of program or project scope statements with applicable stakeholders (e.g., program / project charter, Statement of Work, Business Vision Document)
Identify project duration, effort, sequence, and dependencies of tasks required to meet applicable project objectives
Drive / participate in the capital request process, as appropriate (e.g., presentations, cost - benefit analysis, business case)
Monitor and document project milestones and outcomes throughout the project lifecycle to ensure adherence to established quality standards
Develop, communicate and implement program and project risk, issue management plans and strategies
Develop and implement contingency and recovery plans when deliverables are missed (e.g., identify critical path, document, plan for getting back on plan schedule, Business Continuity Plan, failover planning)
Administer and manage consumer domain governance bodies
Review Optum forecasted capital and identify opportunities for better alignment
Identification, defining and framing of strategic opportunities and focus areas
Drive the execution of foundational capabilities in alignment with maturation roadmap
Manage all aspects of large - scale business priority projects with significant financial impact
Understand strategic priorities and implement effective solutions that support business priorities think strategically and deliver tactically
Ability to function in an ambiguous, multi - project environment with changing priorities
Demonstrated ability to manage cross - functional teams in geographically dispersed workforce across several companies
Ability to engage functional partners (Telecom, Technology, Facilities, Operations, Training, Reporting Product, Quality, Legal, Regulatory, etc.) to effectively deliver on each project
Forecast / plan resource requirements
Ability to develop a highly functioning team and drive the team and business leaders on all initiative phases including achieving clarity on scope and deliverables
Develop innovative approaches
Skill, willingness and drive to go extremely deep to analyze / solution / drive alternatives
Ability to analyze root cause issue, problem solve and provide key recommendations for implementation process improvements
Work across a matrix environment
BS degree or equivalent experience
7+ years of program management experience
7+ years’ experience in tracking, planning projects, working with large data sets and making data - driven analytical decisions
Proven ability to manage and report on project portfolios company - wide at various leader levels
Road - showing initiatives to drive uptake across company at various leadership level s
Process establishment / refinement to create program / business efficiency, including intake process and company - wide implementation templates to maximize quality and uptake
Driving projects / initiatives based on the voice of the consumer
Proven ability to lead and drive work effort with that leverage Net Promoter Score® as a value drive and key to success
Demonstrated ability to communicate ideas clearly and concisely to all levels leadership
Proficient level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
Understands the “big picture” while having the ability to function at a detailed level, as needed
Experience creating and / or working within a consumer - centric work environment