Business Analyst IT Resume Samples

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A Hilpert

Arlene

Hilpert

81106 Rath Courts

San Francisco

+1 (555) 616 2513

81106 Rath Courts

San Francisco

Phone

p +1 (555) 616 2513

Experience Experience

Los Angeles, CA

Business Analyst IT

Los Angeles, CA

Nienow-Schimmel

Los Angeles, CA

Business Analyst IT

Participate in end to end implementation planning including project management, issue management, communication and change management
Synthesize findings from analysis and make verbal/written recommendations to upper management
Strong data management background and Business process management background
Working knowledge of risk management and quality assurance standards and methodologies
Create and present business related presentations to all levels of management
Works closely with AMS Supplier Partners providing production support and overseeing day to day operations ensuring SLA's/KPI's are met
Provide data and thorough project recommendations to all levels of management to support strategic decision-making

Los Angeles, CA

Business Analyst, IT

Los Angeles, CA

Brekke, Wiza and Mertz

Los Angeles, CA

Business Analyst, IT

Develop a network of key functional leaders and SMEs; network of related IT application leaders and SMEs
Develop documentation and specifications, lead and/or work within implementation teams, which may include external consultants
Create and maintain system documentation, including operations manuals, service level agreements, and team knowledge bases
Perform additional duties as assigned
Working knowledge of IT applications and IT infrastructure
Develop and administer quality reviews of processes / tools to support standard offer
Interact with Services Management to ensure tasks are completed as scheduled

present

Boston, MA

Senior Business Analyst IT

Boston, MA

Reichert, Becker and Homenick

present

Boston, MA

Senior Business Analyst IT

present

Assists IT resources with obtaining visiting workspaces when traveling away from their primary location
Work closely with project team to provide end-users training. Training scope includes updated process, Standard Operating Procedures and Application systems
Performs analysis with end users and business process owners to identify areas for efficiency and productivity improvement
Troubleshoot incidents and providing recovery, fixes where possible and escalate more complex incidents where necessary
Leverage IT to create business linkages through the integration processes and sharing of knowledge, information and data
Participate or lead cross-functional project team to execute the project
Plan, monitor and manage project scope, budget and schedule

Education Education

Bachelor’s Degree in Computer Science

Georgetown University

Bachelor’s Degree in Computer Science

Skills Skills

Able to apply strong verbal and written communication skills and the ability to render good judgement and sound decisions
Able to apply knowledge of Microsoft Office including Excel, Word, PowerPoint, and SharePoint
Able to apply knowledge of concepts, practices, and procedures related to Technology Operations ongoing audit findings
Excellent analysis and problem solving skills, coupled with an ability to identify and provide service metrics fit for purpose to fulfill requests
Able to manage workload in a timely manner in order to meet deadlines
Able to work occasional long and irregular hours
1 or more years professional experience in IT
Able to sit for long and frequent periods
Ability to collaborate effectively with technology leaders, peers in other infrastructure organizations, development managers, operations support managers
Possesses working knowledge of one or more technologies, often in several client business areas

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15 Business Analyst IT resume templates

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Business Analyst IT Resume Examples & Samples

Strategy/COO background
Technical aptitude to ensure overall understanding of content
Excellent PowerPoint skills
Ability to collaborate effectively with technology leaders, peers in other infrastructure organizations, development managers, operations support managers
Ability to communicate effectively to employees, partners, business leaders, peers, internal audit and 3rd party suppliers
Excellent analysis and problem solving skills, coupled with an ability to identify and provide service metrics fit for purpose to fulfill requests
Degree Level qualification, coupled with relevant technology and business experience
Experience in IT in a financial services environment – preferably in a services delivery (infra or application) role – knowledge of ITIL framework is an advantage but not essential
Knowledge of Investment Banking, Asset Management, Private Banking and Retail banking
Good team building skills, with track record of running geographically or ad-hoc teams without regard to team members organizational alignments
Proven ability to develop strategic relationships with business and technology leaders and peers
Experience developing management level presentations

Business Analyst IT Resume Examples & Samples

Business Analysis - contribute to achieving 'buy-in' from key business representatives to proposed solution; Document functional and non-functional business requirements as identified through the system process mapping and and ensure that all requirements are maintained and tracked via MS Project and ensure that all requirements have been realised accurately in all appropriate functional specifications
Analysis Workshops and Meetings - facilitate and contribute to workshops and participate in one-to-one meetings to enable the clarification of requirements and ensure that logs are taken in each meeting and workshop and that these are communicated to the team using daily stand-ups and ad hoc minutes. Applicant will also ensure that meetings and issue resolution with SME's as part of the continuous, iterative review process are facilitated through JIRA toolset
General - Identify changes in scope and to communicate these through the appropriate channel working closely with IT development teams to collaboratively deliver the front to back solution. Applicant will be proactive in highlighting issues and risks, and recommending solutions or mitigating actions as appropriate

Business Analyst, IT Resume Examples & Samples

Supports assigned system and understands data flow and calculations, creating archives of all technical documentation for assigned systems
Assists in managing the necessary enhancements and production changes to the system
Assists IT in researching the cause of problems and participate in developing solutions that ensure that problems do not occur on an ongoing basis. Application Development and Implementation
Understands Business Process related to assigned systems
Assists in developing the requirements and design for assigned systems, does testing, training and change management
Bachelor’s Degree preferred
2 – 4 years’ experience in a related field – Retail, Finance, Systems support
Good knowledge of retail business management, with average understanding of retail math
Knowledge of system development processes and methodologies, including analysis and design, requirements definition, test planning and execution, conversion, implementation and business consulting
Very good computer skills with solid understanding of Microsoft products (Excel, Word, PowerPoint, Visio; MS Access)
Strong communication skills, with special emphasis on active listening and interpretation skills
Recognize the actions that will have the greatest impact
Is effective in a variety of presentation settings: one-on-one, small and large groups, with peers and bosses

Business Analyst, IT Nam Resume Examples & Samples

Support local B2B Portal solution used across NAM by Employees and Customers
Must be available to work during West Coast business hours
Ability to quickly evaluate issues, severity and prioritize accordingly
Communication, follow up and organization is critical

Business Analyst, IT Resume Examples & Samples

Post secondary education with a business focus, or equivalent, and/or business degree as well as 3 –5 years in a Business Analysis role
Demonstrated skill and experience leading multi-disciplinary JAD sessions
Leadership experience defining requirements and solutions through the production of Business Requirement and System Requirement documentation
Ability to manage multiple activities at a high level and dive into details when challenges arise
Understand and articulate IT concepts and issues from a business perspective
Bell Residential Services technical support process knowledge
General knowledge and ability to use MS-SQL data queries and extract data for analysis
Experience working closely with end-users to identify and establish requirements for, custom applications or package software in project mode or modification required to find a solution

Senior Business Analyst, IT Resume Examples & Samples

The Business Systems Analyst, working under the direction of the Project Manager, is responsible for gathering and documenting the business requirements and then ensuring that the deliverables produced by the development effort conform to the business requirements
Beyond the facilitation of the up-front business requirements and system requirements gathering sessions and resulting documentation, the role also involves driving the user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end to end testing. In some cases the Business Systems Analyst also executes test cases and directly ensures system integrity
The Business System Analyst is also involved in reviewing key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation, as well as the business’s implementation and conversion strategies and plans
Contributing to the project planning and administration
The Business Systems Analyst assists in developing the project charter documentation, including helping with the high-level plan, the feasibility analysis, and in developing the business case. In addition, the Business Systems Analyst helps co-ordinate the project by arranging project meetings, following up on issues and sign-offs, producing status documentation and meeting minutes and informing team members of decisions made
Post secondary computer science degree with a business focus, or equivalent, and/or business degree with a computer science focus, as well as 3 –5 years in a Business Systems Analysis role
Related experience as a Senior Programmer/Designer or Systems Analyst
Significant experience leading multi-disciplinary JAD sessions
Significant experience dealing with multiple vendors in the creation of end to end solutions
Leadership experience defining requirements and solutions related to Telecommunications Billing and Customer Care processes
Absolute ability to see the business problem and business solution in the eyes of the customer
Computer proficiency with Microsoft Office tools (Word, Excel, Powerpoint, Project, Visio)
Excellent verbal, written and interpersonal communications skills
Ability to work on multiple projects concurrently
Sound business acumen
Knowledge of Network Mediation
Knowledge of wireless network usage billing records
Familiarity with Network Provisioning and the Ensemble Billing and Customer Care platforms
Familiarity with wireless telecommunications networks
Familiarity with relational databases
Familiarity with UNIX/Linux servers

Business Analyst IT, WMA Trading Resume Examples & Samples

Collaborating with business and technology areas to efficiently address business needs with unique and innovative business system design and solutions
Managing service and product performance towards cost and quality targets
Planning and managing lifecycle, TCO, and demand of services and products in portfolio
Work with the business analysts and technical writers to define, develop and document Business Requirements, Non-Functional Requirements and functional Requirements
Provide subject matter expertise to delivery teams during the entire SDLC
Define Service Portfolio strategy including development and execution of strategic service roadmaps
Assist in prioritizing of Business Requirements and collaborate with various teams on driving the service strategy and architecture
Manage the lifecycle of services and keep the inventory systems up-to-date
Document and report total cost of ownership of services

Senior Business Analyst IT Infrastructure Resume Examples & Samples

Developing requirementsand establishing traceability to the business vision
Playing a critical communications role by interacting with user (business domain) and with developers and testing personnel (technical domain)
Ensuring the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and testeWorking with the project manager and the business customer(s) to define requirements stakeholders, requirements conflict resolution procedures and the requirements team structure
Demonstrated experience writing and reviewing business, user and non-functional/system level requirements
Familiarity with ITIL v2 or 3 would be advantageous
Direct supervision provided by a lead or sub-lead; frequency on a weekly or as needed basis
Senior business analyst is expected to act independently to deliver and manage requirements to schedule, budget and scope; support provided as required and requested, and is self-driven and motivated
Senior business analyst leads business analyst teams consisting of cross functional, global, and virtual groups; directly supervises staff; assigns responsibility to members; monitors progress

Business Analyst IT Infrastructure Resume Examples & Samples

Developing requirements and establishing traceability to the business vision
Writing and reviewing business, user and non-functional/system level requirements in the form of Use Cases, UML, and other similar structured requirements documentation
Experience a corporate IT environment
Experience in business analysis or related technical field (application development, deployment/implementation and infrastructure)
Ability to navigate the IT team and business sponsors through a level of ambiguity including business process change
Familiarity with ITIL v2 or 3 would be advantageos

Senior Business Analyst, IT Applications Resume Examples & Samples

Must have 6+ years’ experience in previous roles – in Oracle iStore or ATG e commerce applications, Endeca application Space- collecting and managing requirements, transforming business requirements in to Development Deliverables, Coordinating testing activities and providing second-tier support to the application and its integrations
Understand the B2B system and its functionalities including its Integrations to other applications like Enterprise Resource Planning (ERP) - Oracle EBS, Customer Relationship Management (CRM) - SUGAR, Digital Asset Management (DAM) - Marvin/Adobe CQ5
Familiarity with ERP applications like Oracle EBS R12 or SAP
Familiarity with Digital Asset Management (DAM) applications
Previous work experience creating user personas, user flows and UI requirements
Previous work experience in working with the Business teams to create UAT scripts and conduct UAT
Attention to Detail- Navigate through Business Requirements, System Design & Set ups- with a keen eye on details specific to Integrations, System Limitations & Architecture
Must be familiar with PMO processes including Waterfall/Agile methodologies, the different PM phases and associated deliverables
A leader who can communicate & meet with Business & other IT teams (Infrastructure, Development team) autonomously to resolve issues/capture requirements/seek clarifications with a sense of Ownership of the B2B Apps
Great communicator - Excellent verbal and written communication skills
Innovative mindset
Strong business analysis skills, process mapping, business process redesign and implementation required
Ability to establish and maintain solid business relationships and work effectively with senior business and client contacts
Consistently maintains a professional demeanor and communicates in a respectful and collaborative manner
Collaborates with and supports other members of the company
Maintains punctual, regular, and reliable attendance

Business Analyst, IT Resume Examples & Samples

Knowledge of Access Network Provisioning Domain
Knowledge of DSL, FTTN and FTTH technologiesKnowledge
Testing and bug tracking tools (Test Director, Bugzilla, …) (preferred)
System UAT or ORT Testing experience (preferred)
Microsoft applications, IGRAFX
Demonstrated ability to learn; both complex technical concepts and end to end business work flow
Facilitation or requirements solicitation – the ability to pull together experts to get the right information from them
Excellent ability to articulate and document technical concepts on many levels
Bilingualism is an asset

Business Analyst, IT Retail Resume Examples & Samples

Investigative nature: The most important thing is ability and willingness to dig deep to find solutions. Important to have the ability and motivation to look beyond the reported issue to identify root cause
Strong technical experience, such as SQL / Oracle – basic understanding of database queries
Retail experience – some understanding of the retail environment and systems
Mobile device experience – How mobile systems are changing the retail world and consumer are using them every day to purchase the products
Basic knowledge of respective business processes and IT systems
Ability to travel, domestic or international, as required
Skilled in trouble shooting and issue research

Business Analyst IT Digital Store Resume Examples & Samples

Develop end-to-end understanding of business processes and demands in specific domain. Also cover PCI as a key skill to develop for future solutions. Provide technical expertise in the specific domain, covering application set-up, customization and process flows, configuration, reporting and PCI handling
Research market for innovative concepts & technologies / learn and evaluate importance for adidas
Assist consulting the markets on how to handle PCI efficiently and effectively
Help developing store solutions efficiently and effectively
Help guiding adidas on how to handle PCI, how to stay compliant, but to innovate in parallel
Pro-active and customer-oriented mind-set
Basic Security & PCI Compliance understanding
Strong MS-Office skills (Word, Excel, PowerPoint, Visio)

Business Analyst IT Planning Processes Resume Examples & Samples

Knowledge in statistical forecasting, Data Analytics
Ability to identify problems, collect data, establish facts and draw valid conclusions
Experience in working with projects
Strong communication (both written and verbal) and facilitation skills (small and large groups), especially when interacting with different levels of business
Minimum of 2 years of progressive work experience in the field of business/IT consulting

Business Analyst, IT Resume Examples & Samples

The Business Analyst , working under the direction of the Project Manager, is responsible for gathering and documenting the business requirements and then ensuring that the deliverables produced by the development effort conform to the signed off business requirements
Beyond the facilitation of the up-front business requirements and system requirements (blueprint) gathering sessions and resulting documentation, the role also involves driving the user acceptance testing process. This includes the preparation of acceptance criteria, preparing the master data for Integration testing and UAT, developing the test plans and scenarios, review of test results as well as taking responsibility for end to end testing and securing client sign off. In some cases the Business Analyst also executes test cases and directly ensures system integrity
The Business Analyst is also involved in reviewing key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation, as well as the business’s implementation and conversion strategies and plans
The SAP Business Analyst is accountable for documenting in conformance to the BBP (Bell Business process documents)
Post secondary computer science degree with a business focus, or equivalent, and/or business degree with a computer science focus, as well as 3 –5 years in a Business Analysis role
Related work experience is essential and should include 3-5 years of experience in SAP HR and an understanding of SAP HR configuration and support processes
Experience in process modeling and the associated testing concepts and practices
Demonstrated skill and experience leading multi-disciplinary requirements gathering sessions
Demonstrated skill and experience negotiating and securing alignment from multiple vendors and sponsors in the creation of efficient end to end solutions
Leadership experience defining requirements and solutions through the production of Business Requirements and System Requirements equivalent documentation
Absolute ability to see the business problem to drive and innovate the business solution, all through the eyes of the customer
Full understanding of SAP HR, SAP Portal, ECC6 Modules and SAP BW is an asset
Familiarity with network security and secure data transfer concepts, enterprise architecture and data hosting concepts is an asset

Senior Business Analyst, IT Resume Examples & Samples

Work closely with business partners to understand their business, system challenges, and opportunities in the context of the requirements and to recommend solutions that enable the organization to achieve its goals in a timely manner
Analyze and map business and technical processes (current state/future state). Produce high quality documentation and business process models, as a result of the discovery and evaluation process
When applicable, work closely with external partners and/or vendors to document and develop quality requirements for requested business solutions
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities

Lead Business Analyst IT Resume Examples & Samples

Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Assists indocumenting client roadmaps covering critical issues and future enhancements
Assists with documentingplans for client setup changes and enhancements/upgrades
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Business Requirements, Gap Analysis Matrices and a consolidated gap analysis, Use Cases, Flow Charts and Summary issue briefs
Works closelywith internal teams from Product, Technology, Marketing, Operations and InstitutionalRetirement to advocate for client driven change
Strong advocatefor client needs garnering internal support for resources and action
Works diligentlyto gain trust and support of relationship management
Assists inmanaging issues log and internal tracking of all client work items, includingprioritization and reporting
Heavy focus onefficiency, aiming to root out unneeded work
10 or more years of work experience
Bachelor’s degree and/ or relevant work experience
FinancialServices industry experience, specifically within Retirement
Proven experiencein client facing role
Visio and processflow experience a must
Experience facilitating meetings and bring a group to consensus both in person and remotely
7 or more yearsIT Business Analyst experience
Superiorcommunication skills, both written and verbal
Strong technologybackground
Cool underpressure, providing excellent response and service
Able to identifywhen confusion exists and pull teams together to simplify and document
Demonstratedexperience taking complex issues and simplifying them to key points
Customer servicefocus
Self-starter, whobuilds relationships with peers and clients
Excellentinterpersonal skills

Senior Business Analyst, It-operations Resume Examples & Samples

Gather and define business requirements to help resolve issues or plan for new changes and technologies. Find efficiencies and improvements to the business process. Develop Business Case, Project Charter RFI, RFP, selection recommendation or other project initiation documents
Build relationships between IT and the business partners by building trust and creating a credible partnership
Manages standard policies and procedures and facilitates work through direct supervision or project management
Works with external client and vendors
Works with all levels of company management
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to compute rate, ratio, and percent and to draw and interpret spreadsheets
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions
Prefer conflict resolution and problem solving techniques
Minimum 5 Years: Experience preferred in IT Business Analysis; Business Process Mapping; Requirements Gathering; Project Management and Execution; or equivalent combination of education and experience

Business Analyst IT Ops Resume Examples & Samples

Requirements management - Gather, detail, prioritize, and actively communicate progress back to users
Plan and communicate scope for upcoming releases by engaging with key stakeholders
Act as voice of the customer to provide input into product roadmaps
Manage UAT - Write test cases, manage and report progress, ensure stakeholder sign off
Consultancy services - Provide guidance and information to potential users on the products we offer, and how we can best meet their use cases

Business Analyst IT Finance Resume Examples & Samples

Serves as direct liaison to functional process owners in order to translate and prioritize requirements into solution within Finance area
Act as liaison between Transactional Processing and Oracle Applications teams, overseeing the resolution of identified system issues
Responsible for analyzing business’ technical problems, requirements, needs, and objectives and map them to system design specifications
Demonstrates command of multiple programming languages, basic systems analysis techniques, testing, debugging, documentation standards, system design, system configuration, storage, and interfacing
Researches development in assigned technology, helps determine business requirements, proposes changes, develops migration and implementation plans, and may execute projects based on these activities
Single point of contact for business on a particular subject matter
Provides application expertise within Finance and Accounting area
Coordinates solution implementation with development team as required
Guides and support the business on the use, implementation and maintenance of Oracle e-Business Suite (including specific Financial Modules, OM, AR, AP, CM, GL etc)
Guides and support the business on the use, implementation and maintenance of other applications such as (Hyperion, 1GLA, Concur, SSP etc)
Manage small and middle scale projects following GE Healthcare principles
Several years of experience in similar position
Working knowledge of SQL*PLUS, SQL Developer, BI Publisher, SQL*Loader, Oracle, Dataloader, Web ADI
Strong understanding of financial systems architucutre
Knowledge of other business functions will be beneficial (i.e. Supply Chain, HR, Payroll)
Very good understanding of finance & accounting
Experience in Oracle e-Business Suite related to; design, configuration, setup, and testing withing finance area
Experience in full or partial ERP implementation (mainly within Finance area)
Experience in supporting Oracle interfaces with inbound and outbound systems
Knowledge and experience of other BI tools
Strong analytical skills, creative and business focused problem-solving abilities
Demonstrated leadership in all areas of business analysis, including client interaction, process design, requirements management and functional design
Experience with Application Development Lifecycle and Project Management
Lean experience
Oracle EBS Financials
Business Intelligence

Stores Business Analyst, IT Resume Examples & Samples

Provides application support to business functions and liaises with IT Services Desk and technical teams, support vendors and US application teams as appropriate to resolve application issues, communicate changes/impacts and implement upgrades/enhancements
Provides high level of customer service and communication specifically to Stores, Operations and Field Management groups
Manages set up and maintenance of store test lab to ensure sufficient current hardware and appropriate software for all testing needs
Liaises with IT Services Desk and technical teams, vendors and US application teams as appropriate to resolve application issues
Provides in-store support for new store openings and implementations
Gather, analyses requirements, processes and procedures within the stores area
Prioritizes requests /support needs with the business partners based on business benefit
Supports creation of new processes and data requirements for support and projects time permitting
Participates in testing, training and implementation of system solutions
Partners with the business in the creation and delivery of training for the implementation of system solutions to the stores and IT support groups if required
Produces support documentation for IT and vendor support groups
Contributes to projects, time permitting, including requirements gathering, evaluation of solutions, facilitation of meetings, planning and provides follow-up to ensure task completion in a timely manner
Analyzes as-is process maps to gain a full understanding of business processes
Conducts requirements walkthroughs with business partners and technical teams to ensure accuracy and completeness
Participates in testing, developing test strategy, plan and scripts as needed
Participates in system acceptance validation and verification with the IT project team
Co-ordinates User Acceptance Testing with business teams and obtains sign off
Works with the business team, support and project team to develop and implement the change management, training and deployment plans
Contribute to post implementation reviews and communicate outcomes
Knowledge, skills & abilities
Thorough knowledge of retail operating procedures and systems preferably within a similar retail chain – preferably with strong Point of Sale system experience
Good understanding of the project lifecycle
Excellent interpersonal and communication skills both oral and written
Ability to work under pressure and deliver to deadlines
Strong attention to detail with emphasis on both quality and speed
Ability to prioritize work effectively and handle multiple competing demands
Awareness of challenges /improvements in industry
Minimum educational level
Bachelors degree from a fulltime university
3) Minimum experience
3-5 years IT experience gained in a large multiple outlet retail organization (retail preferred)
Experience of managing an IT project
Experience of delivering Production support

Senior Business Analyst IT Resume Examples & Samples

Develop and document business requirements and designs for technical systems
Create and maintain the Requirements Traceability Matrix
Participate in transitioning the requirements and use cases to the developers ensuring their clear/complete understanding of the requirements
Recommend, build and develop the required documentation for new business processes
Assist in translating requirements and use cases into test conditions and expected results for product, performance and user acceptance testing (UAT)
Serve as functional point of contact for specific areas or domains
Develop flow diagrams
Act as a liaison between technology and the line of business/operations
Lead small initiatives through Project Management Lifecycle, including managing work plan, budget, issues, risks, and timeline
Assist program managers with analysis, reporting and budgeting on projects
Define metrics and performance goals for the application
Excellent communication skills, with the ability to negotiate across competing priorities and individuals to reach consensus on requirement and design items
Strong organizational skills, including the ability to multi-task across several projects
Ability to break down complex business needs into manageable and concise requirements
Proven ability to drive deep dive requirement and design sessions with the business and technology
Minimum of 4+ years of application requirements gathering and design, including process mapping and gap analysis
Minimum of 5+ years experience in a consulting or technical environment
Experience in flow diagram techniques
Understanding of the System Development Lifecycle (SDLC) and Project Management
Experience with Microsoft Project, Microsoft Visio, Microsoft PowerPoint, Microsoft Word and Microsoft Excel
Minimum of a Bachelor's Degree or relevant experience
Banking experience, commercial payment domain knowledge a plus
Project Management experience, PMP certification
Project Management policies and procedures

Business Analyst IT Resume Examples & Samples

The Business Analyst IT role within Work and Asset Management requires detailed knowledge of work management business processes. Document business requirements and translate into technical requirements
Apply knowledge of key business unit processes, systems, and initiatives and maintains knowledge of industry and IT trends. Contribute to strategy development
Assist in providing Business and IT resources information regarding application solutions and business process trends and issues. Has knowledge of IT architecture review and standard settings. Creates Management Model documentation and provides input on white papers
Maintain and enhance engagement with business and IT partners and other stakeholders
Maintain technical knowledge and business acumen within own discipline or function
Manage working relationship with outsourcing partners

Senior Business Analyst IT Resume Examples & Samples

Leverage IT to create business linkages through the integration processes and sharing of knowledge, information and data
Performs analysis with end users and business process owners to identify areas for efficiency and productivity improvement
Ensure reliable technical support for business by implementing appropriate issue escalation and resolution structures, and developing necessary customer service level agreements for key systems
Troubleshoot incidents and providing recovery, fixes where possible and escalate more complex incidents where necessary
Manage the deliverables, resource requirements and work plan for the project within financial requirement and quality standards
Provide end users training on existing and new application system
Define and scope Business Process Reengineering (BPR) projects accordingly
Participate or lead cross-functional project team to execute the project
Plan, monitor and manage project scope, budget and schedule
Define Business Requirements and prepare Business Requirements Specification
Work closely with project team to provide end-users training. Training scope includes updated process, Standard Operating Procedures and Application systems
Adhere to Abbott SLC practices and prepare audit check-list
Track and manage outstanding issues and risks. Take appropriate actions to resolve issues or mitigate risks. Escalate issues and risks for management decision if necessary
Scope, define and perform data extraction and analysis as required by management. Includes both ad hoc and regular data extraction and analysis tasks
Manage activities of team members to maintain integrity and accuracy of master data in ERP system
Work closely with end-users and Application team members to continuously improve overall applications’ data quality (Data Quality Check). Proactive in identifying areas to improve DQC activities

Business Analyst, IT Collections Applications Resume Examples & Samples

Understand your application; identify deficiencies and offer suggestions to improve it
Gather requirements of medium complexity, Partner with Developers, and Test features to ensure they meet user requirements
Minimum of 2 years’ experience in Business Analyst or related role
QA Testing experience
Willingness to participate in an on-call support rotation 24x7x365
Remain compliant with our policies, processes and legal guidelines

Business Analyst It-projects Financial Analyst Resume Examples & Samples

Requires a bachelor’s degree and 7+ years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others
Corporate Finance, Developing Standards, Quality Management, Problem Solving, Process Improvement, Cost Accounting, Statistical Analysis, Financial Planning and Strategy, Reporting Research Results, Requirements Analysis, Financial Skills, Hyperion, WPT, Beeline, and Passport
Prepare formation of IT solution strategies to solve significant business opportunities and/or problems
Coordinate planning and delivery of business solutions
Design alternatives, manages expectations, and captures and represents customer requirements
Assist innovation to drive new business opportunities and solve complex business problems. Budget Management specific to area of accountability
Independence Level: works under minimal supervision

Business Analyst IT Lead Resume Examples & Samples

60% - Agile User Requirements: Works with business partners to identify/document/translate requirements for IT sprint cycles and in a consumable format and terminology for developers (includes user stories, acceptance criteria, wireframes…etc). Explains to the business how requirements may be implemented from a functional standpoint
25% - Program Oversight: Report on the progress of workstreams within scope of responsibility
5% - Roadmap Generation: Develops a future state roadmap for systems or capability areas within their area of responsibility. Understands an IT system or systems that the business partner group uses, maps out business processes to serve as reference for development and IT support
5% - Applies compliance requirements within scope of responsibility, provides documentation and participates in compliance activities as required
BA/BS degree or equivalent is preferred
A minimum of 4+ years of relevant experience
Demonstrated experience leading the implementation of global, enterprise IT solutions is required
Experience with Agile methodologies, including user story creation, backlog prioritization, coordination with scrum teams and UAT is preferred
Demonstrated experience in business partnering and capturing detailed requirements is required
Quickly learns business and complex processes is required
Ability to understand and work across multiple business domains in support of projects is required
Strong communication and critical thinking skills is required
Ability to partner with development teams is required
Medical Devices/Life-Sciences/Healthcare industry experience, supporting R&D functions and using and implementing Portfolio/Program Management systems are preferred
Current knowledge of industry and business process trends related to Medical Devices is preferred
Must be adept at handling complexity and ambiguity
Proven relationship and project management skills
Moderate travel up to 20-30% may be required.Info Technology

Business Analyst, IT Resume Examples & Samples

The Business Analyst, working under the direction of the Project Manager, is responsible for gathering and documenting the business requirements and then ensuring that the deliverables produced by the development effort conform to the business requirements
Beyond the facilitation of the up-front business requirements and system requirements (blueprint) gathering sessions and resulting documentation, the role also involves driving the user acceptance testing process. This includes the preparation of acceptance criteria, preparing the master data for Integration testing and UAT, developing the test plans and scenarios, review of test results as well as taking responsibility for end to end testing and securing client signoff. The Business Analyst also executes test cases and directly ensures system integrity
The Business Analyst is also involved in reviewing key development and design deliverables, including interface specifications, integration requirements, data schemas, design documentation, as well as the business’s implementation and conversion strategies and plans
The Business Analyst is accountable for documenting in conformance to the BBP (Bell Business process documents)
3-5 years experience working as a BA with understanding of Corporate IT solutions (SAP)
Highly analytical and understanding of the basic principles of working with large and complex data sets
Absolute ability to see the business problem to drive and innovate the business solution, all through the eyes of the Business
Ability to work autonomously and manage ambiguous situations
Knowledge of SAP HR, SAP Portal, SAP Business Intelligence and SAP Success Factors is an asset
Post secondary computer science degree with a business focus, or equivalent, and/or business degree with a computer science focus

Senior Business Analyst IT Resume Examples & Samples

3 or more years Business Analyst experience
Financial Services industry experience, specifically within Institutional Retirement
Bachelor’s Degree and/ or equivalent experience
7 or more years of IT Business Analyst experience
Well rounded experience in Project Management, Business Analysis, and documentation
Knowledge of outsourced services
Proven experience working with Relationship Managers
Experience working with 3rd party vendors
Strong analytical and problem solving skills; ability to follow through to successful resolution
Adept at understanding operational nuances across multiple business areas
Skilled in Microsoft Office and Visio

Senior Business Analyst IT Resume Examples & Samples

5 or more years IT Business Analyst experience within software development
5 or more years Project Management experience
Experience utilizing both Agile/SCRUM and Waterfall Delivery Methodologies
RTC and RDNG experience
Bachelor’s Degree or equivalent work experience
Familiarity with Operations
Experience in Client servicing
Understanding of how TIAA back end systems interact with each other (ability to correctly identify impacted technology teams)
Familiarity with TIAA participant facing secure, mobile and public channels, as well as UD supporting systems

Senior Business Analyst, IT Originations Resume Examples & Samples

Respond promptly and effectively to problems, projects and tasks
Organize , with ability to multi-task and prioritize multiple requests
Convey complex information in a timely and easily understood way to all levels of the organization
Demonstrate insight ; make recommendations as opportunities arise
Be self-driven , motivated to help, and able to perform with moderate supervision
Maintain customer focus ; keep the customer’s and company’s best interest in mind
Work well with abstract concepts . Be analytical. Solve problems
Maintain application backlog that clearly describes tasks. Keep the backlog clean
Partner with Developers to achieve great application performance
Show insight; know your application design & data; offer simple, working solutions
Recognize upstream and downstream impacts ; communicate effectively (verbally & in writing)
Improve your application and team processes
Decrease incidents and increase uptime of your application
Minimum 5 years’ experience in Business Analyst or related role
Experience documenting user requirements (e.g., maintenance request or SOW)
Business Process Reengineering experience in Financial industry
Willingness to participate in an on-call development rotation 24x7x365
Experience leading 2+ end-to-end project implementations as a BA
Basic knowledge of web technology
Positive : Maintain a positive attitude by focusing on solutions and promoting a collaborative and enjoyable environment
Insightful : Make timely well considered decisions, create innovative solutions and continuously learn
Direct : Communicate clearly and objectively; don’t be afraid of difficult conversations. Raise concerns through the proper channels

Business Analyst / IT Requirements Resume Examples & Samples

Analyse Business Demand and Requirements and recommend best practice tools and process improvement
Work to automate the workflow, tools and process requirements
Data Analysis, Process Mapping, Documenting and supporting improvements to the Process Framework
Lead change management activities that enable successful adoption and embedding of the designed changes
Core competence, knowledge and experience
Excellent analytical skills (listening, questioning, challenging, modelling) with creative and problem solving mind-set
Expert in documenting and communicating processes and workflow
Knowledge of process mapping, business process reengineering, modelling, business analysis and ability to document in a clear and coherent way
Experience of the Telecommunications / IT Industry
Thorough knowledge and understanding of process frameworks, tools and methodologies, ITIL, ARIS, Lean Six Sigma
Experience in implementing Agile projects
Experience in using Business Process Management (BPM) tools

Business Analyst IT Operations Products Resume Examples & Samples

Actively support a manageable portfolio of projects from start to finish in accordance with JetBlue IT policies and processes, produce clear, detailed project scoping and design documentation to be used by technical specialists to build appropriate solutions
Elicit and develop clear, traceable requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and/or workflow analysis
Assist in the development of business cases, considering financial, resource, and technological constraints; develops cost estimates with consideration to business impacts and risks
Ensure that approved requirements are developed in sufficient scope and detail to result in the delivery of a solution that meets customer needs as they perceive them
Provide support for lower tiered systems and applications supporting the operation
One (1) year experience supporting projects with business user and IT components
Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Word and Visio
Ability to review, consolidate, communicate and reverse-engineer complex technical and systems documentation
Experience in statistical and other quantitative and qualitative analytical methodologies
Strong interpersonal and demonstrated facilitation skills including the ability to motivate and influence others, and able to foster and contribute to a positive, upbeat team environment
Knowledge of technology fundamentals and concepts including Microsoft technologies Ability to work well with others and complete tasks with minimal supervision
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice

Business Analyst IT Resume Examples & Samples

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts: Functional Requirements; Technical Requirements, include architecture, interfaces, security and business continuity
Bachelor’s Degree in related discipline
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Working knowledge of industry standards in project management and development methodologies (PMBOK, MSF, SEI, Agile Methods, RUP, etc.)
Demonstrated analytical and basic project management skills required, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements
Strong customer service ethic and an understanding of how IT is ultimately delivered to the Customer
Certified Business Analyst Professional (CBAP)
Well groomed and able to maintain a professional appearance
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

Business Analyst IT Digital & Cust Prod Resume Examples & Samples

Actively support a manageable portfolio of projects from start to finish In accordance with JetBlue IT policies and processes, produce clear, detailed project scoping and design documentation to be used by technical specialists to build appropriate solutions
Elicit and develop clear, traceable requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Collaborate with developers, architects, subject matter experts, and other IT team members to establish the technical vision and analyze tradeoffs between usability and performance needs
Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders at all levels of the organization, including the ability to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.)
Working knowledge of risk management and quality assurance standards and methodologies
Experience in the commercial aviation industries with exposure to supporting IT systems and technologies
Strong customer service ethic and an understanding of how IT is ultimately delivers to the Customer
High tolerance for working in a dynamic and shifting environment and able to readily embrace and participate in change initiatives
Effective time management and prioritization skills
Well-groomed and able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft

Business Analyst IT Operations Products Resume Examples & Samples

Bachelor’s Degree in related field OR High School Diploma/General Education Development (GED) Diploma with (1) one year supporting projects with business user and IT components
Ability to interact professionally with diverse stakeholders at all levels of the organization
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))

Business Analyst IT Resume Examples & Samples

Elicit and document business requirements, risks and priorities to establish a clear understanding of the stakeholders’ environment in support of solution development
Ensure the traceability of individual requirements and adherence to the defined requirements management processAnalyze and Communicate
Analyze business requirements and perform current/target/gap/impact analyses
Prepare documents such as expected benefits, gap analysis, use cases, models, current and proposes process, workflows, data flows, implementation plans and end user guides in accordance with standards and methodologiesManage issues, scope and impact
1 or more years professional experience in IT
IT Business Analyst experience
Must be graduating from the TIAA Technical Associate Program in 2017
Performs tasks of moderate complexity
Possesses working knowledge of one or more technologies, often in several client business areas

Business Analyst, IT Systems Resume Examples & Samples

Supply Chain Planning
Bachelor's of Science in Integrated Business & Engineering, Industrial Systems Engineering, Computer Science and Engineering, Supply Chain and/or Logistics
Must be in good academic standing
Have no more than 2 years of working experience in the chemical industry
Must be eligible to obtain a Transportation Worker’s Identification Card (TWIC )

Business Analyst IT Resume Examples & Samples

Implement/enhance ServiceNow ITSM modules
Experience in ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like HR, GRC etc
Understanding broader business drivers to map business needs to process & functional solution design. Develop future solution strategies by working closely with Business and IT Development teams. Document functional business requirements, process flow diagrams, and business cases. Facilitate requirements gathering and process mapping workshop. Perform gap analysis: as is vs. to be
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Build proofs-of-concept (POC) for potential new solutions and technologies
Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams
Create and present functional and technical design including data analysis to business team, and gather feedback to influence solution design and approach
Facilitate review sessions with functional owners and end-user representatives
Writing and reviewing QA and UAT test scripts
Managing UAT with end users including coordination and user acceptance signoff
Preparation of user documentation and training documentation as necessary
Minimum 8 years experience as Business Analyst along with a 2+ years ServiceNow platform experience driving solutions in an enterprise environment
A proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions
Minimum 6 years experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis
Demonstrated ability to have successfully completed multiple, complex technical projects
Demonstrated experience in project conceptualization and planning
Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications
Ability to lead and work collaboratively within a business unit team and have strong influencing skills
Must be able to manage multiple priorities and complex tasks in a dynamic work environment
Must have experience preparing end-user documentation and conducting end-user training
Business Analysis experience in a high-tech (preferable software) company highly desirable
Project Management experience a plus
Business process reengineering experience, Six Sigma certification etc. is a plus
ITIL certification is highly desired
ServiceNow System Administrator Certification highly desired
Good communications skills
Flexibility to work with a variety of personalities and styles
Adaptable to work in a varied, high-paced exiting, fun environment
CBAP/ CSPO certifications - a big plus

Business Analyst / IT Analyst Resume Examples & Samples

IT Policy Analyst will be required to support client in the following manner
Work with program staff to identify and document project scope
Work as the primary lead for Business project management of IT and Business initiatives- leading business requirements, design, user acceptance testing, training (internal and external), and implementation activities and on-going support
Responsible for identifying and analyzing internal process issues in an effort to implement a system solution or process improvement that greatly reduces associate efforts or increase customer value
Provide technological consultative support for new initiatives and ensure critical systems are in place to support changing business needs
Manage cross-functional IT related project teams by facilitating and managing group meetings, coordinating and leading working sessions, defining and delegating assignments, and reporting on status, issues, risks and concerns
Develop and maintain effective working relationships with key external and internal customers - Leverage matrix relationships to maximize partnerships
Manage projects and tasks using standard project management tools and methodologies- develop and manage project plans and resources plans- assign duties, responsibilities, and scope of authority to project team members
Primary business contact for projects that require claims and Data Warehouse input
Identify, track and manage project risks, issues, decisions, business process impacts and communicate to stakeholders to gain consensus and agreements on changes
Plan, schedule and monitor work to meet time and quality targets
Effectively document and, present project status, issues, and risks to facilitate decision making by leadership teams
Accountable for identifying testing needs, resources, and timelines as well as issue management
Experience in healthcare industry
5 or more years of experience as a Business / IT Policy Analyst in a Healthcare environment
Experience with data mining – data warehouse
2-4 years Project Management experience – including hands on experience from project inception to stabilization

Business Analyst IT Resume Examples & Samples

Software as a service (SAAS) experience
Experience in the telecommunication field
Salesforce.com experience
Certified Scrum Master/Agile experience
Experience managing multiple small and medium-sized projects
Experience managing customer facing web projects

Business Analyst IT Resume Examples & Samples

Maintain continuous contact with internal and/or external customers to remain current on their operating environment and business needs
This position currently has no supervisory responsibilities
A 4-year degree in a technical field or related studies or a minimum of 8 years functional business knowledge
A minimum of 4 years’ experience in analyzing business processes and implementing technical solutions
Technical Core
Ability to define problems, collect data, establish facts, draw valid conclusions, and make sound business process decisions
Knowledge of the applications in use is a plus but not a requirement beyond what is listed in the SKILLS section. Individual will be required to update application skill set as application(s) are upgraded or enhanced

Lead SAP PP Business Analyst, IT Resume Examples & Samples

2 years (inclusive) of IT team-lead experience on an SAP procure-to-pay (“P2P”) implementation
2 years (inclusive) of experience providing production support for day-to-day SAP P2P processes
5 years (inclusive) of SAP Enterprise Resource Planning Central Component (“ECC”) 6.0 experience
1 year (inclusive) of domain experience in supply chain management

Senior Business Analyst, IT Systems Resume Examples & Samples

Accountable to lead and develop a team of Business Analysts – both system and process
Gather and document the business requirements and then ensuring that the deliverables produced by the development effort conform to the business requirements
Drive the system functional testing and user acceptance testing process, including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as take responsibility for end-to-end testing
Defect management and communication to the operational team
Review key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation, as well as the business’s implementation and conversion strategies and plans
Contribute to the project planning and administration
The Senior Business Systems Analyst assists in developing the project charter documentation, business requirements documentation, solution design reviews, process documentation, test plan and test case creation
Co-ordinate the project by arranging project meetings, resolution of roadblocks, following up on issues and sign-offs, producing status documentation and informing team members of decisions made

Senior Business Analyst IT Resume Examples & Samples

5+ years of proven experience in Senior Information Security Analyst / Risk Assessor
Experience performing security risk analysis and compliance assessments
Knowledge of Information security control frameworks
Mature understanding of information security “best practices” including principles, security protocols and standards material such as OWASP Top 10 and SANS Critical Security Controls
Articulate communicator, demonstrating mastery of both spoken and written English, with the ability to tailor deliverables appropriately for audiences ranging from technical to senior executive
Strong critical thinking skills; ability to quickly comprehend problems, develop hypotheses, draw logical conclusions, develop solutions, and respond accordingly
BA/BS in related field or an equivalent in education and experience
Experience with common security industry and audit standards, such as ISO 27001/27002, NIST 800 series, PCI-DSS, SOC2
Formal Information Security education or certification, such as CISSP, SANS/GIAC, Information Assurance, etc
Experience in leading incident response for security and privacy compliance incidents
Experience developing Information Security policies, standards, guidelines and procedures
Enterprise IT infrastructures, configuration, and management
Secure Software Development Life Cycle principles

Business Analyst IT Resume Examples & Samples

Ability to read, write, speak and understand English
PPM and Microsoft Project
Clarity - Strongly Preferred
Knowledge of technology system interfaces and data integration, networks, operating system
Good communication skills (oral and written)
Good interpersonal and consultative skills
Knowledge of industry best practice for business analysis

Senior Business Analyst IT Resume Examples & Samples

Gathers, analyzes, and fulfills facilities requests for IT resources across multiple locations, including documenting dependencies, risks, and issues
Ensures that all IT resources have an assigned workspace in their primary location
Assists IT resources with obtaining visiting workspaces when traveling away from their primary location
Supports IT resource relocations from one location to another
Facilitates communication and builds relationships with Corporate Facilities and Real Estate teams to ensure strong team partnership with IT
Works closely with Corporate Facilities team to coordinate and communicate safety drills, maintenance issues, and any other events that could impact IT resources
Ensures that Corporate IT facilities are maintained to the highest standard, and that all issues are repaired and/or remedied in a timely manner
Identifies trends in IT seating capacity and vacancy rates across multiple locations to provide recommendations for improvement by analyzing and interpreting data
Develops facilities growth plans as needed to accommodate IT resource seating needs
Assists with governance and compliance of seating chart assignments and other policies
Maintains and updates facilities dashboard report weekly to provide IT leadership with visibility to seating allocations, vacancies, etc
Works closely with IT leadership to manage and coordinate resource moves across locations as needed
Actively and consistently supports all efforts to simplify and enhance the customer experience

Senior Business Analyst, IT Resume Examples & Samples

Ensure transparency of IT cost and performance across market NAM, market LAM (with support from local FP&A teams) and all Group IT functions within North America
Partner with the business to visualize impact and dependencies of core cost and service drivers enabling best practice sharing and fact based decision making
Actively drive IT strategy development and implementation through leading all business case developments for market NAM, market LAM (with support from local FP&A teams) and all Group IT functions within North America
Overall responsibility for the financial controlling of all IT costs related to market NAM, market LAM (with support from local FP&A teams)
Proactively drive transparency on cost and cost drivers of IT through cost management of the assigned budget by supervising budget process and forecast, reporting actual costs, explaining cost deviations, and identifying savings potential as part of cost saving initiatives
Build and maintain a strong partnership with the supporting FP&A contacts in LAM, provide functional guidance and manage independently all financial processes considering global guidelines
Drive execution of IT strategy to improve end-to-end performance, cost and service levels
Manage business case development of IT projects and investments by challenging, identifying and quantifying improvement potential; cascading business cases into project budgets including project budget controlling support and business case target follow-up (full project life-cycle support); and enabling one-stop shopping for consistency
Drive the development and continuous enhancement of balanced Key Performance Indicators, ensuring transparency on business performance drivers and building sustainable “performance management culture” within the IT Organization
Identify requirements and further develop methods for advanced budgeting, forecasting and performance tracking; establish a benchmarking process; and deepen knowledge and understanding of industry trends
Thorough understanding of the complexity, interactions and dynamics within an international company
Excellent communication skills for influencing others
Strong financial controlling skillset
Deep analytical skills in order to synthesize complex data and develop innovative solutions
Strong result orientation and pro-activity with a high degree of customer orientation
Solid knowledge of end-to-end IT
Good understanding of performance management methods and improvement tools such as Balanced Scorecard, SCOR, SixSigma, Activity-Based-Costing et al
Advanced MS Office skills, especially MS Excel
Minimum of 5-8 years of work experience in related field
Knowledge of fast moving consumer goods, fashion industry and/or retail is an advantage

Business Analyst, IT Resume Examples & Samples

Analyze and provide business solutions to support the financial aspects of all the core business processes, such as Manufacturing, Supply Chain, Distribution and Order to Cash
Provide daily support of the JDE production systems including investigating and resolving complex user questions related to the financials. (Level 2 support tasks will also be assigned to you.)
Develop documentation and specifications, lead and/or work within implementation teams, which may include external consultants
Conduct reviews, walkthrough and solution testing to ensure that deliverables are achieved within accepted SDLC and PMO guidelines
Conduct training and post-implementation support

Business Analyst IT Systems Resume Examples & Samples

Supports and enhances IT service line systems and initiatives through identification of project objectives (discovery), design, conversion, testing and implementation of project plans
Develops a thorough understanding of the service line departmental operations and understands the application inventory including purpose, business owner, vendor and high level functionality
Interacts with business/clinical customers to understand needs and assist in collecting, documenting and analyzing business requirements. Documents and communicates clearly and timely with customers on project status and issues
Meets with customers and vendors to define and resolve issues
Ensures processes and systems are compliant with Health System policies, applicable laws and regulatory changes. Brings potential impact on service line operations to manager's attention
Works with Project Manager to ensure a review and tracking process exists throughout the project life-cycle
Leads efforts to discuss and document process workflow with the customer
Reports on and documents outcomes, project benefits and improved processes. Recommends process improvement opportunities
Bachelor's Degree in Business, Information Technology, Healthcare Administration or related field, required
Minimum of three (3) years IT administration or technical experience, required. Thorough knowledge of IT functions, required
Excellent verbal and written communication skills, required
Experience with Microsoft Office Suite, required. Visio experience, preferred
Knowledge of project management principles and process, preferred. Knowledge of Project management tools (MS Project), preferred

Business Analyst, IT Projects Resume Examples & Samples

Collaborate with IT team leaders to implement IT changes related to workforce productivity (O365, SharePoint, Lync)
Drive best practices and standardization through application rationalization initiatives
Ability to navigate through the organization at all levels and within both technical and business management functions
Develop an IT roadmap for OES that will include portfolio, refresh program and enterprise tools that impact functions across OES
Provide management of OES IT budget and planning
Work cross functionally to establish IT proposal within OES to help drive workforce productivity
Ensure a thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network
Bachelor of Science degree in an Engineering discipline, or equivalent degree or education
Minimum of 2 years project management experience leading complex projects
Understanding of manufacturing processes and manufacturing environment
Experience in strategic thinking and leading and executing projects

Business Analyst, IT Resume Examples & Samples

Develop a network of key functional leaders and SMEs; network of related IT application leaders and SMEs
Support Business Relationship Manager as required with execution of assignments such as
Tracking software license usage and forecasting future needs
Documentation of policies, processes and procedures
Understanding IT application issues and leveraging network to coordinate accelerated resolution; communicating status
Updating business unit strategies, plans, roadmaps and portfolios
Updating IT portfolio spend and budget forecasts
Act as the bridge between business team and IT project team to ensure that solution architects, project managers, outsourced supplier development teams, IT hosting/ infrastructure teams interpret business requirements accurately and provide the appropriate solution

Senior Business Analyst IT Tech Ops Resume Examples & Samples

Interface with Business Stakeholders and IT Infrastructure teams to work through the start-up phase of the project, ensuring business requirements and business acceptance documents are accurately developed
Capable of managing multiple priorities, tasks, projects, and deadlines -
Coordinate management of the team's electronic backlog and sprint management system TFS
Collaborate with the Product Owner and development leads on
Understanding of mobile applications and mobile app development
Background in business development, quality assurance, and technical development
Self-starter willing to take on learning new systems with little direction
Ability to promote ideas and make sound decisions as a member of a team of technical experts
Analytical and problem solving skills with a high attention to detail
Effective verbal, written and presentation skills
Driver - takes responsibility and drives deliverables
Good decision making skills based on the input of others
Understanding of project management practices
Proficient with Microsoft Project, Word and Excel
Minimum 5 years of experience analyzing business requirements
Experience with TFS 2013 or higher
Experience developing requirements in an environment using both Agile and Waterfall methodologies

Business Analyst IT Resume Examples & Samples

Coordinate, create and report audit findings across the organization
Coordinate department projects from inception to implementations
Identify business/industry trends
Identify, distinguish and analyze multiple components of a problem, and then make recommendations for business change
Provide data and thorough project recommendations to all levels of management to support strategic decision-making
Provide input on strategy, based on knowledge of industry and technology trends
Create and present business related presentations to all levels of management
Synthesize findings from analysis and make verbal/written recommendations to upper management
Facilitate workout problem-solving sessions with functional leaders across the organization
Use quantitative skills to drive projects and bring value to CenterPoint Energy's security Technology Operations
Self-starter, strong initiative & leadership
Ability to adapt quickly
Able to apply knowledge of concepts, practices, and procedures related to Technology Operations ongoing audit findings
Able to apply knowledge of Microsoft Office including Excel, Word, PowerPoint, and SharePoint
Able to manage workload in a timely manner in order to meet deadlines
Able to apply strong verbal and written communication skills and the ability to render good judgement and sound decisions
Able to demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct and other Company policies and procedures and do so consistently, take all required training courses and do so timely
Abel to demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently

Business Analyst IT Retail Labs Resume Examples & Samples

Good communication and collaboration skills both written and verbal
Analytical thinking using logic and reason to acquire an understanding of a problem or situation
Ability to select and make use of information gathering methods, tools and techniques which are appropriate to the information required and the sources available
Skills in identifying gaps in the available information required to understand a problem or situation and devising means of remedying such gaps
Expertise in, or a willingness to become proficient in, analytical tools such as Spotfire, Business Objects, and SQL query tools
Understanding of development methodologies, including agile delivery, and phases in project lifecycles
Ability to use business analysis techniques to help modelling and understanding business and its operation. Examples: functional business models, statistical process control, relational data modelling, use cases
Awareness of the uses of IT and the associated business processes within the retail industry, including ERP systems
An understanding of the retail environment and commercial awareness

Business Analyst IT Infrastructure Resume Examples & Samples

IT Assets Management (MX & Future Central América)
Hardware & Software Procurement Process
Cost Control & Reporting to all legal entities
Assets Management Team Coordination (3 Resources)
On/Off Boarding-Process SLAs
Personal computers and hardware
High sense of urgency and excellent customer service for VIPs
Technical Support
Administration and support of OS
Remedy report ticket system
Conflict resolutions
Solid Values
Teamwork player
Willing to travel and open availability (including weekends)

Business Analyst IT Resume Examples & Samples

Run Application Specialist responsible for several applications that support HR
Works with business users to identify and prioritize IT Run support requirements
Supports a group of applications ensuring stability and driving efficiencies
Works closely with AMS Supplier Partners providing production support and overseeing day to day operations ensuring SLA's/KPI's are met
Supports software and hardware maintenance and upgrades, monitoring application availability and performs RIC function for SR's
3-5 years of IT experience
Cognos Reporting experience helpful
Understanding of SQL and relational databases
Programming experience
Demonstrate ability to formulate and define system scope and objectives of business strategies and users needs

Business Analyst, IT Resume Examples & Samples

Elicit requirements using interviews, document analysis, requirements workshops, business process analysis, use cases or user stories, task and workflow analysis
Write requirements specifications for internal and external development teams; utilizing standard templates, using natural language simply, clearly and concisely
Perform requirements analysis and verification to ensure requirement statements are complete, consistent, traceable, feasible, verifiable and that they conform to standards
Prepare and execute test plans and test scripts to validate that developed solutions accurately address identified requirements
Create and maintain system documentation, including operations manuals, service level agreements, and team knowledge bases
Provide subject matter expertise and Tier 3 support for one or more systems
Capture and document operation’s transition plans for post-implementation of a solution
Perform additional duties as assigned
3 years of business analysis experience
Ability to elicit, structure, document and validate business requirements
Post-secondary education/certification in business-related or technical disciplines
Skilled in business process redesign, with complex business models and technology
Knowledge of SDLC methodologies
Positive professionalism with strong communication and facilitation skills
Strong analytical and problem solving skills, with the ability to grasp abstract concepts
Mature and highly motivated with strong interpersonal skills
Ability to work effectively independently and within a team environment, with the ability to set and meet deadlines while working on multiple projects at a time
Extremely proficient with MS Office applications
Previous experience in an area of specialization within the brokerage industry (Wealth Management or Compliance) and/or financial systems is preferred
Experience with Dataphile an asset

Senior SAP PFR Business Analyst, IT Resume Examples & Samples

Minimum 5 years of experience in the information technology field configuring in the field of SAP Enterprise Asset Management – Plant Maintenance module, Quality Management, and Project & Portfolio Management
Minimum 5 years (inclusive) consulting experience of SAP Enterprise Resource Planning Central Component (ECC) 6.0
Minimum 5 years (inclusive) of experience in the information technology field conducting analytical- and business-requirements gathering activities on an information technology team
Minimum of 4 years (inclusive) integrating Plant Maintenance (PM) and Quality Management (QM) configuration with Material Management (MM), Sales and Distribution (SD), Financial (FI), and Controlling (CO) modules
Minimum 2 years (inclusive) of IT team-lead experience on a SAP PFR implementation
Minimum of 3 full lifecycle end-to-end implementations on a SAP Plan for Reliability (PFR) module. Six Sigma certification at Green Belt or higher

Senior Business Analyst IT Resume Examples & Samples

Minimum 5 years of experience as business analyst and/or systems analyst; identifying and documenting requirements / solution options
Minimum 5 years in the Analyst role with experience defining, validating and delivering solutions that meet business objectives
Minimum 5 years of experience using the following technologies: Jira Workflow Tool, Confluence, and Visio
Minimum 1 year experience with Cloud, Amazon EC2/ S3/ Lambda, and Openshift technologies
Must be extremely organized and self-managed
The ability to drive direction by influencing teams and partners to success
Technology skills understanding

Senior Business Analyst, IT Operations Resume Examples & Samples

Monitor the original requirements throughout quality assurance testing and implementation to ensure that they are effectively delivered
Drive the desired business value-added results by aligning all technology needs and the overall priorities. Adhere to established IT policies and procedures including the Project Lifecycle Methodology
Coordinate and perform quality assurance testing as assigned. Create and execute test cases. Document test results
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Excellent presentation, analytical, organizational, facilitation, communication, and negotiation skills
Strong experience with leading information gathering and brainstorming sessions for business requirements definition. Prefer experience in lean process improvement design
Other: Knowledge of Business Process Mapping, Requirements Gathering, Project LCM

Lead Business Analyst IT Resume Examples & Samples

Drive clarity around needs, findings, gaps and mitigation measures
Identify/escalate and/or manage conflicts, issues and changes in order to appropriately manage scope
Participate in requirement discovery workshops, document the outcome and communicate effectively to the team
Can lead the team and help setup priority when Product Owner is absent
Experience working on Agile projects, including the ability to write user stories
Excellent partnership skills and ability to develop effective working relationships with various people in business, operations and IT
Logical and detail oriented, with ability to identify conflicting requirements
Basic project management skills (running meetings, preparing agendas, providing meeting minutes, tracking progress, etc..)
Ability to multi-task effectively across several projects and assignments
Ability to take both short and long term business needs and IT impacts when developing solutions
Experience using requirements management tools such as Rational Requirements Composer and Rational Team Concert
Scrum management tools

Lead Business Analyst IT Resume Examples & Samples

Provide application support to Constellation’s ETRM system (OpenLink Endur), including defect management, Issue analysis, application documentation and system training
Perform and manage team to provide functional expertise to elicit, document, and maintain business requirements and understand how they translate into technical requirements. Requirements include, but not limited to Business Requirement Documents (BRDs), system diagrams, use cases, and analysis of data
Participates in providing guidance to less experienced personnel in the areas of gap analysis, from a software perspective, highlighting current state, future state, client needs, and best practices
Maintain and enhance engagement with business and IT partners to establish credibility at all levels. Convey strong presence, professional image, and deal confidently with complex technical problems
Facilitate communication across various organizational units and help resolve conflicting requirements. Resolve disagreements and conflicts constructively, knowing when to escalate and involve others
Maintain business acumen within own discipline or function

Business Analyst, IT Resume Examples & Samples

Understand, document and update integrated call handling processes
Translate business needs and impacts between technical team and Operations
Develop and administer quality reviews of processes / tools to support standard offer
Interact with Services Management to ensure tasks are completed as scheduled
Convey SIP methodologies and call flows into layman’s terms
Inform/Escalate to lead overall program standing
Capture and document standard, integrated Delivery processes
Develop and maintain usable standard process repository
Escalate to Management team issues requiring their attention or interaction
Document and update technical design specifications upon delivery
Align with and support cross Business Unit process initiatives
Bachelor’s degree plus three years’ experience directly related to role responsibilities or an equivalent combination of education, training and experience
Directly related education, training and experience includes

Manager, Business Analyst, IT Resume Examples & Samples

Possesses good written and oral communication skills
Ability to learn quickly and adapt to new environments
Knowledge of best practices for user interface design
Ability to learn and use modeling languages when / where required
Experience in Cost-Benefit analysis & Requirement Gap analysis
Ability to analyze preliminary Enterprise Data Warehouse Data and perform Data Profiling (applicable for Data Analyst)

Senior Business Analyst, IT Resume Examples & Samples

Gather, generate and document requirements through interviewing and facilitation
Collect and author meeting minutes
Design system components
Track project spending
Interact as necessary with management to help set project direction and determine project priorities
Act as a business subject matter expert in either Crew Scheduling/Crew Planning or Flight Operations
Track and resolve project issues
Assist with Quality Assurance testing and implementation
Write user guides
24 x 7 x 365 on-call application support may be required at various times
Some travel domestically and internationally may be required
Minimal supervision
Help create and manage project schedules and budgets
Work collaboratively with customer and user groups, technical leads, development resources, engineers and architects and external project teams
Track progress and provide project status reports according to the information needs of the stakeholders including, at times, executive level staff
Define scope, capture requirement
Analysis techniques such as requirements gathering and use case development
Strong computer skills and a broad understanding of IT
General understanding of SDLC, DPaCE, or Agile methodologies
Basic project management principles
Experience gathering and documenting complex system requirements, technical specifications, and developing detailed system diagrams is preferred
Broad understanding of crew operations or flight operations processes is strongly preferred
Familiarity with FOS is preferred
Experience delivering in-house and externally-developed applications is a plus
Understanding of failover, disaster recovery and mirroring concepts and experience delivering mission-critical applications in a high-availability environment is a plus
Build working relationships with customers, vendors and IT colleagues at all levels
Maintain clear and open communication channels to manage expectations
Strong organization, planning, interpersonal, and negotiating skills
Strong analytical, estimating, and problem solving skills
Basic QA Testing
Support multiple projects and produce quality results all at once
Effectively prioritize, and manage change and customer expectations

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