IT Business Analyst Resume Samples

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K Crona

Kane

Crona

5791 Fritsch Grove

Philadelphia

+1 (555) 963 7750

5791 Fritsch Grove

Philadelphia

Phone

p +1 (555) 963 7750

Experience Experience

Philadelphia, PA

It-business Analyst

Philadelphia, PA

Toy-Dietrich

Philadelphia, PA

It-business Analyst

Assists in the development of implementation plans. Oversees the development and execution of training and user acceptance testing plans
Providing assistance to IT staff in regards to Change Management policies and procedures
Follow all project management framework standards, procedures and documentation
Contribute to Change Management process improvement initiatives
Development, maintenance and administration of Governance repositories: license, maintenance & support, asset inventory, crisis management
Knowledge of Microsoft Office, Microsoft 365, SharePoint and Project Management Frameworks is a plus
Self-directed, self-motivated, independent worker

Philadelphia, PA

IT Business Analyst

Philadelphia, PA

Smitham, Friesen and Rath

Philadelphia, PA

IT Business Analyst

Works with project managers, establishes and manages the software development lifecycle (SDLC) for IT
May develop work plan timelines and manage workflows to meet project timeframes
Develop or assist project managers in developing implementation plans, including the scheduling of project milestones
Makes recommendations for Service Improvement Plans and ensures actions are executed to standard and in accordance with established completion timelines
Working closely with project managers and EMEA Procurement to facilitate the processing of vendor work orders/Statements of Work
Develop project plans that conform to Software Development Life Cycle (SDLC) standards, and provide comprehensive status reporting for ongoing programs of work
Work with users and the development team to propose and develop technical solutions to business challenges

present

Phoenix, AZ

Lead IT Business Analyst

Phoenix, AZ

Doyle, Nikolaus and Baumbach

present

Phoenix, AZ

Lead IT Business Analyst

present

Create systems models, specifications, diagrams, and charts to provide direction to developers
Makes recommendations using data to improve policies, procedures and processes
3 - assist the Change Manager to ensure consistency between new organisation set-up and processes implemented
Collaborate, create and document future state business processes and workflows
Develop expertise on all components involved in the PC architecture globally and contribute to Business process and IT process improvements
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
Collaborate, identify and document existing business processes and workflows

Education Education

Bachelor’s Degree in Computer Science

Rowan University

Bachelor’s Degree in Computer Science

Skills Skills

Evidence of the ability to influence. Good communication skills and a strong networking capability
Strong analysis skills; ability to create business analysis from scratch, ability to troubleshoot data quality issues
Ability to quickly react to situations whilst maintaining a high quality of work (Desirable)
Strong knowledge & experience in project management with strong analytical, problem solving, and organizational skills
Ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
Ability to produce quality work products with attention to detail
Detailed experience in process design and implementation (good knowledge of and experience with JML processes is a distinct advantage)
The ability to analyse complex systems; strong analytical and conceptual skills, quality awareness
Strong organizational skills; ability to prioritize, maintain attention to detail and recognize time constraints
Excellent problem solving and attention to detail, able to manage multiple deadlines/projects and keep key players informed

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15 IT Business Analyst resume templates

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IT Business Analyst Resume Examples & Samples

You will be responsible to assessbusiness requirements, recommending business priorities, and advising business on options, risks, and costs
Assist Quality Management team to ensure thatyour functionaldocumentation can be easily translated into test plans, and ensure that the proper testing plans have been completed. Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation
Support financial systems and otherproduction applications
Bachelor's degree or2 years analytical work experience
Minimum 1 years work experience in Information Technology
Minimum 1 years experience in understanding of business modeling concepts, business systems development and analysis
Minimum 6 months programming experience ( including internship , co-ops , work study programs or independent research projects)
Programming experience on a mainframe

IT Business Analyst Resume Examples & Samples

Extensive experience facilitating the creation and documentation of High-Level Design / Functional Specifications
Strong interpersonal skills at all levels of management and ability to motivate employees/teams to apply skills and techniques to solve dynamic problems; excellent teamwork skills
Proficiency using MS Visio, PowerPoint, MS Office Suite, MS SharePoint
Experience working within a structured, iterative SDLC lifecycle
Experience creating Use Case diagrams and/or Business Process Modeling (BPM). Knowledge/experience using Quality Center
Extensive technical background in Mainframe/CICS applications

O&t-it Business Analyst Resume Examples & Samples

Experience in implementing new technology projects
Familiar with performance management of technology supplier (KPIs, SLAs, etc)
Ability to liaise between the supplier, business and Procurement groups to manage engagement, support escalations, pricing discussions or service delivery issues
Ability to navigate between cross-functional groups, understanding the different drivers and priorities and executing technology resourcing strategies
Ability to work with global, regional and country technology teams
Experienced in supporting technology audits

O&t-it Business Analyst Resume Examples & Samples

Analytical and process oriented
Able to work with stakeholders with diverse culture
Able to manage small scale projects confidently under moderate supervision
Able to manage ambiguity
Process understanding on 3DSecure and core card issuing processes - adding new responsibilities to cover regional tasks including taking on regional projects and driving new initiatives on a regional scale

O&t-it Business Analyst Resume Examples & Samples

Degree in information Technology, computer science
Minimum 4 years of working experience in software development environment
Strong business support knowledge and experience for In-country Local Application
Ability to formulate, define scope and objectives for changes
Strong technical knowledge of .Net, VBA, MSSQL, HTML, ASP, ASP.NET. Java & Oracle knowledge will be advantageous
Exposure to UML & SDLC methodologies
Independent, analytical, driven and process oriented individual Good communication, multi-tasking and project management skills

IT Business Analyst Resume Examples & Samples

Requirement engineering, analysis, design models
Interacting with Software Designer (internal) and outsourcing partners
Defining criteria for testing processes
Collaborating with testing and integration unit
Creating product documentation and user manuals
Defining and participating in the training delivery to end users

IT Business Analyst Resume Examples & Samples

Define and Document user requirements for technology solutions
Participate in the design process to ensure that business requirements are being satisfied, facilitating design reviews with business users
Communicate project status to internal and external stakeholders
Develop and execute IT test plans and coordinate IT testing and UAT activities
Provide assistance with coordinating the implementation of new system functionality into production
Maintain compliance with Discovery’s Software Development Lifecycle documentation and mandated compliance requirements for all application changes
Develop and maintain effective working relationships with business customers to maintain business expertise and alignment
Provide functional and business expertise for IT projects and business systems support
Conduct analysis of business process changes for potential system impacts
Provide 2nd level support for production issues which includes problem identification, definition and implementation of short-term work around and coordination of long term software solution with development team
Provide system expertise in support of new employee training and ongoing system training needs

IT Business Analyst Resume Examples & Samples

Experience providing leadership in analysis processes to elicit and document high quality requirements using various analysis tools and documentation attributes. Proven success serving as a lead liaison between the business customer and IT to develop requirements as well as business process definition
Able to interact effectively with strategic vendors whose products or services are essential in achieving requirements identified for a project
Proficiency ensuring that technical solutions match functional requirements throughout the project lifecycle

IT Business Analyst Resume Examples & Samples

Collaborate with stakeholders and subject matter experts to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems
Conduct stakeholder sessions to complete and document detailed business requirement documentation
Perform analysis to investigate issues and validated proposed solutions
Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options
Contribute to successful project completion within budget and on time by identifying risks and developing/recommending mitigation strategies
Resolves very complex conflicts/issues and escalate to management as appropriate
Acts as a main contact between business line(s), interfacing applications, and Project Managers
Create detailed use cases and acceptance tests that directly align with the business requirements and technical specifications
Support the development team and QA team during build and testing to resolve any issues and questions that arise
Investigate and analyze problems, including the use of change impact analysis on all systems and business areas, in order to recommend appropriate solutions
Maintain on-going communication with all stakeholders throughout the project lifecycle
Meet project objectives on time

IT Business Analyst Resume Examples & Samples

Work with business stakeholders and other SMEs to assess current capabilities, understand high-level business requirements and apply technical background/understanding in the development of System Requirements Specification (SRS) documents
Work with the IT Specialists (Solution Designers, Configuration, Data Modeler, Test) to translate user and/or systems requirements into functional technical specifications
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions
Adhere to existing processes/standards including the system development life cycle (SDLC) and project management methodology (PMLC), business technology architecture, risk and production capacity guidelines and escalate issues as required
Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements work products to ensure they fulfill the requirements

IT Business Analyst Resume Examples & Samples

Contribute to a rotating morning support schedule which provides our business partners with health checks on the LRM and TAC applications and the nightly feed files
Act as a technical resource for business partners to ensure deliverables meet business and end-
User requirements
Continued in Additional Information

IT Business Analyst Resume Examples & Samples

Bachelor’s degree or higher degree in Engineering, Technology or related field with strong business knowledge
7 - 10 years of experience with a substantial part in doing production support
Professional attitude with previous experience on a trading floor
Sound knowledge of listed securities instruments and pricing concepts
Working knowledge of OTC instruments: CDS, CB, EQ Options would be an asset
Fluent English communication skills is a must
Written and verbal communication skills of a suitably high standard required

IT Business Analyst Resume Examples & Samples

Comfortable to facilitate meetings and requirements sessions
Strong consensus building and influencing skills
Strong interpersonal and organizational skills and the ability to multitask
Flexible and able to quickly adapt to changing priorities
Strong team player who is equally comfortable working independently or as a member of a multifunctional project team across different campuses
Excellent analytical, verbal and written communication skills
Solid knowledge of RMLC/SDLC/PMLC method logy
Able and comfortable presenting findings, summaries and recommendations in a coherent and comprehensive format
Proficient in MS Office applications (Word, Excel, PowerPoint)
Sound understanding of CustomerLink and supported technology
Experience in distributed environment is an asset
CBAP or a recognized BA certification is an asset

IT Business Analyst Resume Examples & Samples

Business Analysis (current state, future state, gap analysis), system/process functional decomposition, work on creating Target Operating Model design, coordinate workshops. Identify, document, escalate Assumption, Risk/Remediation, Issues, Action & Decision tracker
Assess, and document business and functional requirements (BRD/FRD). Create test plan, test scripts and testing methodologies (UAT)
Work closely with Business and Tech partners and liaison as a bridge
Maintain regular interaction with vendor and participate in Mock conversions/Dress rehearsals/Production deployment
Facilitate implementation of new or different functionality by assisting the business development new procedures and coordinating Demo and training the business may need
Bachelor's Degree or Line of Business experience
Minimum 2-5 years of Business Analyst/Project Management relevant work experience
Understanding of the SDLC (Waterfall, Agile methodology)
Experience writing BRD/FRD, setting up use case/test scenarios, test case, & Change Management
Strong analytical, verbal & writing skills, to include solid experience in writing functional and technical specifications
Advanced PC skills: Microsoft Office suite (Excel, PowerPoint, Word), Visio, SharePoint
Basic understanding of the company’s business practices and familiarity with the company’s products and services
Familiarity with Broadridge modules (e.g. BPS, IMPACT, PostEdge, MBSE etc.) is a plus
Ability to multitask across several work streams/project teams
A client service philosophy and the ability to build and foster internal relationships
Working knowledge of US Tax, Operations Control, Regulatory Reporting and Statements is a plus but not mandatory
Ability to work with large data sets and present in meaningful manner
Understanding of US Equities and Fixed Income Operational Support processes
Working knowledge of Asset Servicing (Corporate Action & Dividend/Interest) is a huge plus

IT Business Analyst Resume Examples & Samples

Invoice Processing
Chargebacks / Recoveries
Resource Allocation
Inventory and Reporting
Process Analysis and Optimization

IT Business Analyst Resume Examples & Samples

The ability to analyze complex systems; strong analytical and conceptual skills, quality awareness
Excellent database (SQL, Oracle) skills
Self-driven, motivated, solution-oriented

IT Business Analyst Resume Examples & Samples

Strategy Development/Implementation
Project Delivery
Analytics development
Performance Management
Communications and documentation
Develop presentations for a senior executive audience
Support the implementation of the OCIO strategy
Assist other groups within OCIO and segments prepare for senior executive level presentations
Conduct research & analysis on industry trends, technology trends and competitors
Understand the end-to-end delivery process from idea to deployment
Act as functional leader to drive selected projects to completion with project managers and
Identify follow on items that need to be addressed a
Develop consulting deliverables and drive status
Conduct interviews and facilitate discussions to develop materials, work products and deliverables
Communicate risk and decisions needed in addition to other required PM duties based on PMLC methods
Work in conjunction with project managers and resources assigned to these initiatives
Develop requirements documentation based on stakeholder needs and demands
Develop mock ups and prototypes with technical staff to validate with the stakeholder groups
Oversee areas of reporting related to the segments and lines of business
Identify new opportunities for reporting and analytics that fit strategy and mandate
Drive insight and communications with stakeholders that result from projects and initiatives led from the OCIO
Develop materials that are consistent with the audience and the message
Drive gaps and develop initiatives to remediate as required
Draft and develop high quality deliverables and communications including but not limited to
Communications for new reporting and analytics
Consulting deliverables (requirements, definition, logic, mock-ups and prototypes)
Project deliverables (status, Risk and Actions, Stakeholder communications)
Findings and Observations presentations( Benchmarking, Reporting or industry analysis)

Rohq-ap-it Business Analyst Resume Examples & Samples

Manage end-to-end the SDA (Solution Deployment Approach) lifecycle of assigned module
Due diligence
Preparation
UAT
Go-Live
Collect and analyze business requirements using interviews, requirements workshops, gaps analysis, surveys, use cases, scenarios, workflow analysis, etc. to clarify business unit objective
Critically evaluate information gathered from multiple sources, reconcile conflicting information when necessary, able to decompose high-level information into details at the same time, abstract up from low-level information to a general understanding, and is able to distinguish user requests from the underlying true needs
Perform test and validation to ensure that any system-related solution provided by Technology works and operations-related solution is doable and realistic; will be tasked to work closely with production operations to learn the scenarios and support testing activities
Collaborate with developers, business operations staff and subject matter experts to establish clear expectations across stakeholders, balancing the requirements and overall Citi O&T strategy, analyzing tradeoffs between usability and performance needs
Be the liaison between the business units (operations) and the technology teams
Educate and transfer knowledge of assigned module to all team members as well as learn the other modules in P2P
Excellent English written and verbal communication; knowledge of foreign language is an advantage
High strategic leadership abilities, analytical, and mentoring skills
Person is expected to deal with all levels of the organization and should therefore be assertive and able to speak with a degree of authority as the project/module lead
Excellent problem solving skills, is able to grasp complex issues and explore/research/provide solutions
Strong interpersonal and stakeholder management skills
Able to rapidly learn technical and business techniques and knowledge
Experience in processes such as Accounts Payable, Fixed Assets, Procurement, General Ledger Maintenance, GL Operations, and Reconciliation is preferred but not required
Willing to work the hours as required by the project and on weekends for project specific requirements (check-out) and is flexible in terms of shift schedule

IT Business Analyst Resume Examples & Samples

Maintain familiarity with the CSIS business and procedures as they relate to automated systems
Maintain the list of defects and enhancements for responsible applications
Work with the business to help them develop Business Requirements documents, according to the SDLC
Develop and execute project plans to deliver software release implementations
Maintain current knowledge of PTS project management tool and update it to reflect the status of projects being worked on
Must have at least 5 years’ experience working in support of computer systems
Demonstrated proficiency in business analysis

Digital IT Business Analyst Resume Examples & Samples

You will be responsible to assess business requirements, recommending business priorities, and advising business on options, risks, and costs
Assist Quality Management team to ensure that your functional documentation can be easily translated into test plans, and ensure that the proper testing plans have been completed. Facilitate implementation of new functionality through training sessions, demos, and the development of appropriate documentation
Minimum 5 years of experience of progressive experience in Information Technology
Minimum 3 years of proven ability to conduct accurate needs analysis, solve problems, assess technical capabilities, conduct strategic planning, build and motivate teams, and manage Software Testing projects
Minimum 3 years of experience as a Business Analyst developing Functional Specifications, Process Flows, Use Cases and other SDLC deliverables
Self-starter with excellent analytical, communication and problem-solving skills
A 4-year degree in business, MIS, computer science, computer information systems, engineering or equivalent is recommended but can be substituted for substantial test engineering experience
Ability to work well in a matrixed organization
Experience of Credit Card industry a plus
Mobile experience a plus

Associate, IT Business Analyst Resume Examples & Samples

Perform the role of a Business Analyst supporting business workstreams and operating model activities
Review business requirements for the program, providing feedback to requirement submitters on quality and completeness of requirements
Ensure the team analyzes business requirements to understand the business needs and to determine how the application can best functionally fulfill those needs
During the requirements phase for each release, provide oversight and leadership to ensure requirements are detailed and can be supported by the GEMS technology and/or RFT customized technology
Ensure team members are utilizing the appropriate techniques to collect requirements (e.g., workshops, work sessions and interviews), and that the project team is developing a common understanding of the requirements; Responsible for the detailed functional specifications created by the team ensuring that they combine knowledge of what the business wants with knowledge of how the application is built; review specification with the development team to ensure common understanding
During the design phase for projects, validate that the technical designs have been reviewed by the project team and conform to business requirements and the goals of the organization
During the build and test phases for projects, confirm test plans and test cases have the appropriate granularity and have traceability back to business requirements; Confirm that test cases are linked to specifications in ALM
During the build phase, oversee the development of the detailed Test Plan; Ensure granular IST test cases that exercise the application have full coverage; Confirm the application adheres to the design
Ensure the team has added requirements and specifications into ALM and that all linkages have been made
Assist in creation and execution of test scripts
During IST, ensure the team supports IST test case execution with the testers, validates output, and tracks results in ALM
Provide assessments of Change Requests after investigation by the team; Responsible for the creation of appropriate re-testing regimes and regression testing of such changes
7+ years of IT BA experience
Understanding of project management methodologies and associated project lifecycle deliverables
Proficient in use of Microsoft Office products (Word, Excel, PowerPoint, Visio, Project)
Knowledge of Corporate Finance Functions (e.g., Regulatory Reporting, General Ledger, MIS, Reference Data)
Prior team leadership responsibility preferred
Proficient in use of ALM is preferred
JPMorgan Chase is an Affirmative Action and Equal Opportunity Employer. M/F/Diversity/Verteran

IT Business Analyst Resume Examples & Samples

Review and understand or create high level business requirements
Create detailed business requirements documents
Work closely with system architects and development teams to convert the detailed business requirements document into a System Requirements Specification document to be consumed by the development team
Documenting detailed system functions and examples
Documenting screen layout and mock ups
Documenting calculations and expected results
Work with business clients to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems
Investigate and analyze problems, including the use of change impact analysis on all systems and business areas in order to recommend appropriate solutions
Analyze source system feeds (e.g. Calypso, WSS, Murex, Summit…etc) and database results to identify implementation gaps
Create detailed Use Cases that directly align with the business requirements document and System Requirements Specifications document
Actively participate and/or manage Business Acceptance Testing and User Acceptance Testing
Contribute to the success of the team and its vision by encouraging open communication, innovation, teamwork and a high degree of professionalism
Lead, coach, train or organize others on the team
Previous experience with BI Reporting Tools (e.g. Cognos) or Reporting interfaces for data driven analysis
Excellent knowledge of Securities and Market Risk with an emphasis on Risk metrics
An excellent understanding of P&L and P&L Attribution processes, particularly from a market risk perspective
Superior written and verbal communication skills are essential
Able to communicate effectively and concisely with business stakeholders
Exceptional attention to detail
Familiarity with various trading systems (WSS, Murex, Calypso etc)
Proficiency in Excel, for in-depth analysis
Self-starter with the ability to multi-task effectively and independently within a fast-paced environment
Demonstrated ability to follow up on issues independently and ensure they are resolved promptly, escalating when necessary
Ability to gauge the appropriate level of priority and detail and/or effort required on any given project
Able to analyze complex issues from multiple perspectives and provide strategic recommendations
Able to think critically, beyond the status quo, and provide innovative/creative solutions to existing problems
Previous experience with requirements elicitation and documentation is desirable

O&t-it Business Analyst Resume Examples & Samples

Be a Subject Matter Expert in CACS & RMS systems
Experience (minimum 10 years) performing Business Process Analysis, Requirements Gathering/ Documentation/ Validation / Systems Support in Collections & Recovery areas
Experience in interacting and working with Global teams
Experience in leadig systems implementations / upgrades
Must have strong experience with business analysis/requirements management techniques
Must have strong oral communication and interpersonal relationship and consensus building skills
Must have strong requirements documentation and Functional Solutining skills
Must have expert Excel, MS Word,PowerPoint skills
Familiar in creating Functional requirments using RTC/BluePrint

IT Business Analyst Resume Examples & Samples

Elicit business requirements as it relates to Velocity development
Tracking progress of dependent tasks and ensuring timely delivery
Testing and providing signoff to both new and existing features
Communicating and interfacing with external teams to for purposes of task tracking, data dependencies and requirement gathering
Providing information and technical documentation to external teams
Total technical experience requirements are 3+ years
Experience with requirements gathering, project management
Knowledgeable of SDLC, Agile methodology
Experience in Capital Markets a plus
Experience with enterprise systems (multi-tiered, distributed systems)
Experience with Wiki (Sharepoint, Confluence)
Proficient with Microsoft Office (Word, Excel, Powerpoint)
Scripting experience a plus
SQL experience a plus (Basic queries)
Flexible and adaptive, team player
Excellent analytical and interpersonal skills
Ability to work well under pressure, prioritize work and well-organized
Comfortable in presenting suggestions for change and or improving work flow
Ability to learn and document with minimal management oversight
Problem solving ability and attention to detail

ESB IT Business Analyst Resume Examples & Samples

Expert liaison between the business and ESB teams delivery teams
Proven ability to bridge communication between business and technical requirements both in person and through relevant documentation
Ability to think broadly to identify Non-Functional Requirements considerations including: Security, Privacy, Usability, Maintainability, Extensibility, and Performance
Ability to create relevant user stories, use cases and scenarios with clear acceptance criteria
Define and triage technical options and validate that solutions meet the corresponding business need
Experience in process re-engineering or process efficiency
Assist the Product Owner in translating scope, validating and reconciling business requirements for prioritized projects into scrum features and user stories
Able to assist and advise release planning and sprint planning based on business priorities and requirements
Proven experience working with business and technical stakeholders from entry-level to Sr. Director. Experience working with VP or C level a plus
Understanding and practice of a Servant Leadership mindset, including
Listening and supporting problem identification and decision making
Creating an environment of mutual influence
Understanding and empathizing with others
Encouraging and supporting the personal development of each individual and scrum teams
Persuading rather than using his/her authority
Thinking beyond day-to-day activity

IT Business Analyst Resume Examples & Samples

Assess, and document business and functional requirements (BRD/FRD). Create test case, test plan and testing methodologies (UAT)
Minimum 2-5 years of Business Analysis/Project Management related work experience
Experience writing BRD/FRD, setting up use case/test case
Working knowledge of Asset Servicing, Operations Control, Regulatory Reporting and Customer Statements is a plus but not mandatory

IT Business Analyst Resume Examples & Samples

Manage the implementation and support of risk measurement and management systems across all financial products from all trading platforms using advanced financial modeling and reporting tools
Contribute to/Lead the delivery of projects and/or support enhancement for a wide range of clients, products, systems and services in a fast pace, dynamic and constantly evolving environment associated with the risk technology industry
Define, document and translate high level business requirements into detailed functional specifications as outlined by IT Managers, Relationship Managers, and/or clients
Work closely with business stakeholders at all levels to understand and execute against business priorities while ensuring a high level of service to end users and operations is maintained
Develop effective and efficient solutions by researching/analyzing issues, defining opportunities for business process improvements and making recommendations within assigned area of responsibility
Develop or participate in development of test scripts ensuring adherence to agreed upon business requirements and participate in the testing of developed systems/solutions
Perform testing according to test plans, monitor and report on results, and work with others on problem resolution
Comply with the system development life cycle (SDLC) and project management methodology (PMLC) - including development of project plans, documentation of system requirements, estimates of scope and cost, etc
Assume an “ownership” role, on behalf of the client (per Bank guidelines) to ensure deliverables meet business and end-user requirements
Deliver effective and efficient solutions by prioritizing tasks and ensuring project deliverables, including own deliverables, are implemented within time, budget and quality parameters
Strong mathematical, analytical, and problem solving skills
2+ years of progressive experience in the financial services and/or IT industry
University degree in a related field
CFA and/or strong understanding of the financial markets is a definite asset
Proficiency in MS Office (Excel, Word, PowerPoint) is a requirement
Unix and SQL experience is an asset
Possess a facility for understanding and finding new systems solutions
Experience in providing detailed analysis and reports
Well organized, and able to execute well in a multi-task environment
Detail conscious and very accurate
Project experience
Ability to work in a team environment and individually
Sound knowledge of business analysis principles
A Mathematics, Computer Science, and/or Business degree would be desirable

Senior Market Risk IT Business Analyst Resume Examples & Samples

Significant working experience in an investment Bank
Familiarity with the Project Management or Software Development Life Cycle. Familiarity with Agile methodologies
Experience in data on-boarding and reporting projects
Experience with Business Intelligence technologies and automated testing
Very good SQL skills and experience in using SQL in analysing large volume of data
Good influencing and negotiation skills
Excellent communication skills in both formal and informal settings & ability to interact as part of a global team (written and verbal)
Act as a mentor and coach to other more junior Analysts in the team

Market Risk IT Business Analyst Resume Examples & Samples

Previous experience in Risk Management IT
Experience in building systems which deal with large volume of data
Familiarity with the Big Data technologies is a bonus
Understanding of Data modelling (UML or ER diagramming)
MS Excel
Experience with Cube and Business Intelligence technologies
Has the initiative and ability to break down problems into components parts and resolve them
Customer focused: consistently meets client needs within constraints of time, resources and budget

It-business Analyst Resume Examples & Samples

Able to lead multiple projects with a low to medium degree of difficulty. The degree of difficulty is defined by the projects timeline, business process and system enhancement requirements
Able to develop and monitor project plans across multiple works streams
Develop, track, analyze, and publish financial reports, scorecards and program/project
Performance trends
Support tracking of project requirements and dependencies on an ongoing basis,
Evaluating and reporting on progress to the respective project teams
Document "As Is" and "To Be" business process flows following a structured approach to business process decomposition
Ensure process control and improvement by helping identify best practices and applying reporting standards
Support projects that are lead by Project Director's, Project Manager's or Sr. Business Analysts in more challenging projects. This can be done by managing several Work Breakdown Structures (WBS), the Implementation, Training, or Communication Plans
Minimum 2 years of Business Analysis &/or project work experience, including Business Process and/or Systems Development Life Cycle
Knowledge of Microsoft Office, Microsoft 365, SharePoint and Project Management Frameworks is a plus
Good listener and open to different points of view
Self-directed, self-motivated, independent worker

Finance IT Business Analyst Resume Examples & Samples

Supporting business managers in adoption of relevant regulatory and business changes
Gathering and documenting the requirements
Analyzing scope and requirements, including problem definition
Running Zero Impact Tests
Working according to project plans to ensure milestones are met and results are analyzed and tested

IT Business Analyst Resume Examples & Samples

Formulating and defining systems scope and objectives for Banamex USA IT projects through in-depth evaluation of complex business processes, systems and industry standards
Consulting with the business clients to determine system functional specifications and high level design
Partnering with multiple teams to ensure appropriate integration of functions to meet goals
Identifying and defines necessary system enhancements to deploy new products and process enhancements
Providing direction and technical leadership, and acts as technical resource in all phases of the development process
Evaluating new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems
Considering the business implications of the application of technology to the current business environment, identifies and communicates risks and impacts, and proposes risk mitigation options
Providing expertise in area and an advanced level of understanding of the principles of business analysis
Possessing a comprehensive understanding of IT, Operations and other areas (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives
Providing in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Influencing strategic functional decisions through advice, counsel or provided services which directly impact the business
Persuading and influences others through strong and comprehensive communication and diplomacy skills
Serving as a liaison between the business community and IT to illicit and document business requirements
Understanding overall Business and Information Technology strategic plans for supported applications and upcoming applications
Reporting and communicating status weekly to the IT Program/Project Manager
Escalating application risks to the IT Program/Project Manager when appropriate
Undergraduate Degree (BS/BA or equivalent combination of education/experience)
Junior to senior level experience in a Business Analysis role
Subject matter expert in at least one area of Business Analyst
Good understanding of Financial Banking application landscape is highly preferred
Project management knowledge and skills
Demonstrated strong analytical skills
Possess strong collaborating and/or influencing skills
Aptitude to team and work independently with minimal direction in a fast-paced, changing environment - excellent prioritization skills a must
Ability to manage multiple tasks and meet assigned deadlines
Must be able to effectively communicate with management and employees across business units
Solid understanding of Solution Delivery Lifecycle (SDLC) methodology
Advanced MS Office, Visio, PowerPoint, SharePoint, and reporting tools

IT Business Analyst Resume Examples & Samples

Must be able to work independently with minimal supervision
Must be able to multi-task and respond to a variety of situations
Relationship building skills and flexible style

Dsi-risk Portal IT Business Analyst Resume Examples & Samples

As-Is analysis of existing processes
Participation in the project throughout entire software development lifecycle
Work closely with the business to gather and document business processes, requirements and assist with Target Operating Model
Document detailed requirements working collaboratively with Business Stakeholders and IT teams
Design & development of functional specifications, use cases and design documentation
Co-ordination of System and User Acceptance Testing (UAT) with global delivery teams (including vendors)
Problem analysis / investigation & support of the Testing / UAT phases
Key participation in project releases including planning, documentation and adherence to change control procedures
Provide post release production support as a key system expert during the post implementation phase
The role requires a good working knowledge of credit risk business within a systems environment. This is a highly challenging role requiring in depth analysis and design skills to ensure that the specified functionality is delivered on time at the highest quality level
Experience working as a Business Analyst in a lead role in Investment Banking / Financial Services
Experience in managing business relationships and expectations
In depth understanding of credit risk methodology
Exposure to full software development lifecycle including development, implementation, testing, go live
Experience in requirements gathering and verification
Experience in producing high quality business documentation
Experience in drawing up use cases and detailed functional specifications
Participation in Test / UAT execution and defect/issue management analysis
Working knowledge of change control and release management procedures
Experience of working for major projects/programmes within a global team including development, testing teams and 3rd party vendors
Experience in leading and mentoring teams
Experience in conducting technical due diligence and contributing to architecture and solution decisions
Experience of working on projects of variable sizes
Experience of project management methodology and project planning tools
Exposure to Risk Management and Workflow driven Systems/Products
Experience of working on audit driven / regulatory projects
Good understanding of credit risk business processes
Excellent communicator with the ability to deliver clear and prompt communication in person and/or via email with team members and business stakeholders
Self starter and motivated individual who can be responsible for managing own deliverables
Enthusiastic, motivating and positive team leader and team player
Ability to translate very vague requirement statements into detailed business requirements and functional specifications through liaison and collaboration with the requirement providers
Ability to translate business requirements into business analysis detailed use case deliverables
Ability to lead and host workshops with an ability to cater delivery and content to varied audiences
Ability to think laterally and investigate problems based on limited information and work with varied business and technical teams
Microsoft Office applications including Excel, Word, Visio and PowerPoint
Use of use case tools such as Enterprise Architect
Use of Visio or other tools for Business Process Flows
Basic SQL knowledge/skills with prior exposure to data migration/data driven projects
Qualification in Finance related subject (e.g. CFA, FRM)
Experience of working on Monte Carlo risk systems
Use of Screen designing and storyboarding tools
Experience in Requirement Gathering, Use Case Modelling tools (e.g. Rational Requirements Composer)

IT Business Analyst Resume Examples & Samples

Lead small and medium sized technology projects in a diverse organization
Serves as a liaison between the business community, IT and First Data
Coordinates with IT PM’s and First Data to ensure appropriate integration of functions to meet goals
Provides technical knowledge to ensure requirements and designs integrate between vendors and Citi IT
Resolve problems concerning the projects; contact vendors for support when necessary; facilitate resolution to risks/issues and resolve problems involving clients with optimum speed and efficiency
Acts as a technical resource and may provide system support for requirements, testing, and project management tools
Oversees medium to large size/moderately to highly complex projects
Compiles and delivers weekly status review
Formulates and incorporates successes and lessons into best practices
Contact with users, external service providers, and other technical specialists as needed
Strong customer focus and management of client expectations; ability to establish and maintain a high level of user trust and confidence in the IT group's knowledge of and concern for users' business needs
Experience with mobile/internet based applications and processing systems
At least five (5) years of experience with First Data in a technology focused project management and/or technical environment
Strong interpersonal skills at all levels of management; excellent teamwork skills
Ability to present and explain technical information to diverse audiences
Demonstrated commitment to cost effectiveness, quality customer service and operational efficiency
Ability to weigh various suggested technical solutions against the original business needs and choose the most cost-effective solution. Ability to gain credibility to influence decision makers and influencers
Ability to influence within and across boundaries
Private Label or bankcard conversion experience desired
Demonstrated professional project management skills including prior implementation experience in a complex, high tech environment

Modeling & Analytics IT Business Analyst Resume Examples & Samples

Analysis and documentation of business requirements, technical designs, technical specifications, test strategies and test cases as well as any other supporting documentation required
Logical approach to problem solving
Support of the storage optimization initiative for all the SAS environments. This includes monitoring usage by Lines of Business/Business Units, assisting the LOBs/Business Units with identifying and deleting data that is not critical to their processes by creating reports, analyzing issues preventing them from deleting data, and providing any other assistance needed to accomplish the optimization goals. This requires developing comprehensive knowledge of the servers and storage in the environment, how they are used by the various LOBs/Business Units, and how allocations are configured and reconfigured
Support for migrations of LOBs/Business Units to target state environment
Proactive communication with business users and management
Level 3 business as usual support for the various LOBs/Business Units
Develop the understanding and ability to perform Technical Business Analyst responsibilities within a large complex IT organization and platform spanning multiple Operations Systems (Unix, AIX, and Linux), Software (C++, SAS, R and Python) and Storage (Multi-Petabyte Disk, Back-up and Archive)
Implement improvement activities for the process and tools being used by the team
Identify recurring manual tasks with a view of automating the processes
Work with LOB representatives to define IT requirements for standardization, clean up, business as usual questions, etc, for their data, access, and environmental standards
Support the migration efforts of 1000+ LOB end users migrating to a new target state platform
Document requirements (data, business purpose, technical) with a special focus on compliance with IT controls
Prepare multiple project and BAU analysis artifacts i.e.; test plan strategies and assist with creation of test scripts
Work directly with IT professionals such as SAS System Administrators and Unix Administrators to vet requests to help in design and to provide clarity for requirements during all cycles of the projects/BAU initiatives
Monitor and report on data files/directories in the environment by Business Unit, both as BAU and at a more granular level for migrations to new environments and clean-up initiatives
7 years of related industry experience, excellent analysis skills, excellent documentation skills, excellent communication skills, and ability to work and research/resolve issues independently
3-7 years of business analysis experience
Ability to work and research/resolve issues independently
Ability to effectively and concisely communicate findings verbally and in written/presentation format
Excellent knowledge of MS Office applications
Knowledge of SAS a plus
Knowledge of Unix a plus
Ability to navigate JPMorgan and familiarity with JPMorgan's project lifecycle process a definite plus
Ability to adapt standard life cycle processes to projects that are not traditional application development projects
Ability to work under pressure at critical times in the development lifecycle
Clearly understand client’s business they are responsible for and recommends, provides, and supports client migrations that best fit client’s current and future needs

Calypso IT Business Analyst Resume Examples & Samples

Responsible for requirement gathering, functional and technical specification. Coordination and follow up on project activities. Design and build system functionality. Organize test plan and test activities
Reports functionally into global solution manager and line to Asia solution manager
Work with project manager to ensure that client Group policies, standards, guidelines & procedures are adheres to
Maintain good business knowledge of the systems and markets that Client participates in locally and globally

Lead IT Business Analyst / System Analyst Resume Examples & Samples

Management / Player Coach of local EMEA London Contract/Consulting/Technical Associate BE staff, and connection point for Wroclaw, APAC & AMS enabling global team dynamics
Lead business and systems analysis and with associated documentation of systems / functional requirements
Lead input into systems and interface design, and associated documentation
Lead data analysis, scenario and use case analysis, and associated documentation
Lead and influence functional and technical project scope and deliverables
Lead test case construction, test execution, analysis for defect resolution, and associated documentation
Lead and facilitate communication between business change, analysis, development and testing teams
Input into test management and test planning
Collaborate with Project Manager and team to define and agree project activities, estimates & schedules
Collaborate with Project Manager for tracking plan progress, issues, risks and dependencies
Collaborate with Project Manager to ensure adherence to standards and appropriate reviews and sign-offs of project deliverables
Act as delivery manager for certain deliverables and coordinate project solutions as required
Solid understanding and experience in IT functional analysis, business process, use cases, functional design/architecture and functional specification documentation
Proven analytical, problem solving, decision making and critical thinking ability
Solid software project life cycle experience, using a structured development methodology
Financial products knowledge and awareness
Any accounting knowledge and awareness
Technically savvy with any knowledge of databases (Oracle, SQL), reporting tools, service oriented architecture, web-based and workflow technologies
Player coach / team leadership skills
Self-starter and team player fostering a collaborative approach to software development
Excellent oral and written communication skills, ability to actively listen, interact with and lead users, development teams and other BAs to solutions
Ability to build effective relationships across a range of IT and non-IT partners
Solid understanding and experience from an IT perspective in finance, investment banking, financial products and controls, with a desire to learn and apply this knowledge

IT Business Analyst Resume Examples & Samples

Financial data analysis skills with effective project management, analytical and problem solving skills
Technology background
Financial background
Minimum Bachelor’s degree
Ability to work on MS office

UK IT Business Analyst Resume Examples & Samples

Preparing and distributing business cases for project initiatives and their management through review to approval
Providing timely and relevant input to project planning process in the form of estimates of business analysis and testing effort and staffing approach on projects to either the Project Manager (complex projects) or Portfolio Manager/Lead (non-complex projects)
Overseeing the project requirements analysis activities undertaken by UK IT’s outsource partners by
Undergraduate Degree (e.g., BA, BSc) preferred or equivalent experience
Demonstrable experience of Business Analysis in an IT function
Demonstrable experience of success within complex project environments, where a high degree of personal autonomy, access to a wide variety of skills and techniques (not mandated by the organisational standards of the time), flexibility, self-management, collaboration and influencing skills are applicable factors in the project’s success
Significant technical understanding of business analysis frameworks, value cycles, business processes management, business requirements and UAT methodologies
An excellent working knowledge of OOAD principles, UML, prototyping (wireframes, storyboards and/or software proofs of concept), data and process modelling techniques, use case analysis, business rules’ analysis and modelling, requirements analysis, functional decomposition and specification
A track record providing relevant BA input to COTS integration project
Excellent business analysis planning and management skills
Excellent requirements analysis, management and communication skills and a track record of getting requirements approved on time by all stakeholders
A good understanding (or the ability to acquire the same) of PwC’s business goals and objectives; business structure, organisational units, functions and the relationships between them; culture; regulatory environment; products and services; and terminology
Excellent creative thinking, decision making and problem solving skills
Excellent oral and written communication skills, facilitation skills, negotiation skills, collaborative working skills and presentation skills
An awareness of the relevant analysis and design principles and practices and delivery practices within UP and/or other iterative and agile environments would be desirable

IT Business Analyst Resume Examples & Samples

Support the Business and Change Management Team in defining business requirements
Analyse and document these requirements for the Business, The Development team, The Testing team, and other stakeholders within IT and the Bank
Support projects from inception through the various stages of the development lifecycle into Production and Implementation
Record and report on projects on a regular basis, and monitor progress of projects through the development lifecycle
The Business Analyst may be required to work on a number of projects at the same time, depending on project size and complexity
The Business Analyst will be responsible for delivering changes / projects in an agreed timeframe, and according to the existing Processes and Procedures
Design solutions that best support proposed business requirement
Write Functional Specifications for each project
Project Manage developments from requirements to implementation
Co-ordinate various group project activities
Monitor, and report on the progress of projects
Identify project assumptions, constraints and risks
Record, track, and resolve project issues
Work with a team to ensure quality assurance
Assist in the implementation of a testing strategy
Gain credibility and establish excellent relationships with the key business stakeholders
Show strong communication and interpersonal skills
An ability to work with others, building and maintaining strong professional relationships
An ability to learn and understand complex business processes
Ensure that Risks are identified and managed in a proactive manner

IT Business Analyst Resume Examples & Samples

Prepare technical reports by documenting requirements, define scope and objectives, and formulate systems to parallel overall business strategies
Monitor project progress by tracking activity; resolving problems; publishing progress reports and recommending actions
Define project requirements by identifying project milestones, phases, and elements; forms project team and establishes project budget
Works under the general direction of a project manager but also able to work independently on assigned projects
Work independently to analyze data, process and the environment to recommend solutions
Create RFPs, manage the response process, and coordinate the meetings necessary to review and score vendors for projects that require outside resources
Participate in functional testing as needed
Bachelor’s Degree in MIS or related field
1 – 3 years of experience working in an IT environment with application development, requirement gathering, and analysis of data
Professional experience with the Project Life Cycle (PLC)
Knowledge of project management methodologies and familiar with project portfolio organizational techniques
Familiarity with project management software, such as MS Project
Experienced with SharePoint 2007 or 2013
Time management skills and the ability to balance multiple projects and deadlines

IT Business Analyst Resume Examples & Samples

Rationalization of EITO Report inventory
Ensure KPI definitions, calculation methods + business rules are clearly documented
Ensure integrity and consistency in report preparation
Prepare and publish a select set of Executive & Customer facing reporting
Ensure our reporting has a consistent brand
Recommend and implement changes to existing reporting particularly opportunities for automation

IT Business Analyst, Quality Resume Examples & Samples

10% of Time
30% of Time
20% of Time
5+ years of relevant IT/Business experience including project scoping, analysis and documentation of business and technical requirements

IT Business Analyst Resume Examples & Samples

The IT Business Analyst (QA) works as a liaison between the Business Users and IT staff. The BA is responsible for understanding our Client’s Business Intelligence (BI) needs through consultation with Subject Matter Experts (SMEs), other Business Analysts and performing quality assurance validations that will help drive Business Intelligence and Analytics development efforts. Internally, the BA will work closely with the Business Intelligence Team on deliverables and ensure those fit within strategic and operational BI goals
Design test cases based on oral interviews, written requirements, documented software structure, and business or operational scenarios
Perform manual testing using a variety of applications including data warehouse and business intelligence projects as well as testing of user-facing applications
Should be able to develop test plan, Test scenarios, Develop/Write test cases, and execute test cases, defect analysis and reporting using bug tracking tools

IT Business Analyst Resume Examples & Samples

Work independently to gather, formulate and define requirements to solve moderately complex business problems
Work independently to interpret client requirements into documented system requirement specifications in accordance with approved standards and procedures. Analyze business partner's operations to understand strengths and weaknesses to determine opportunities to automate processes and functions
Translate high-level business requirements into functional specifications for the Information Technology (IT) organization and manages changes to such specifications
Work independently to develop an expert knowledge of assigned computer applications and a strong knowledge of all other applications operating in the same or integrated environments
Develop test documentation (e.g. test plans, test cases, test scripts) and execute/oversee test execution
Guide and advise less experienced business analysts
Lead line of business initiatives\minor projects
Bachelor's degree in IT- related curriculum, or equivalent education and related training
Four years of experience in application analysis and design
Ability to work independently or as a member of a team
Ability to train others

IT Business Analyst Resume Examples & Samples

Bachelor’s Degree in Information Technology, Computer Science or related field
Proficient in MS Project, Excel, Word, PowerPoint, and Visio
Working knowledge of SQL and various relational databases, including SQL and Oracle
Agile and Water-fall development experience
Detail oriented and analytical mindset with an ability to gather and interpret relevant data
Success working with cross-functional teams
Previous experience planning and managing large projects
Prior experience in the health solutions industry

IT Business Analyst Master Data Management Systems Resume Examples & Samples

Analyzes and documents relevant business processes
Collaborates with internal and external data subscribers to manage integration processes
Responsible for ensuring that project meets functionality requirements
Responsible for all facets of the User Acceptance Testing process
Excellent communication, Interpersonal and organization skills
Ability to work on multiple projects and rapidly changing priorities
Knowledge of MS Project, Office, Visio, Windows 7, IOS
Strong understanding of entertainment industry and the role that IT plays in the industry
Familiarity with standard IT practices related to business application development and implementation
Good written and oral communication skills, including development of project documentation and presentation materials
A minimum of 3 years in applications development and/or 3 years of direct business experience
A minimum of 2 years of experience working in Master Data Management Projects

IT Business Analyst Resume Examples & Samples

Data Oriented with an excellent attention to detail
Proficiency writing SQL queries is required
Experience working closely with IT Project managers and development teams
2-3 years of experience

IT Business Analyst Resume Examples & Samples

Ensure that high-level business requirements have been decomposed properly into useable functional requirements
Document functional specifications and SDLC required artifacts
Develop and execute test plans that will ensure business requirements have been met
Create flow diagrams, structure charts, and other types of system or process representations
As appropriate, utilize design tools to create mock screens and prototypes
Assist Project Manager with the project plan
Help facilitate the rollout of new applications to the user community
Minimum of 1 -3 years of practical experience in analysis, design and implementation of projects or related experience within the financial services industry
Preparation and execution of test scripts

IT Business Analyst Resume Examples & Samples

Interact with business and technology leaders across CME Group to understand their priorities, pain points, then translate into key business initiatives to deliver tangible results to the organization
Facilitate discussions around software behavior for existing and new features
Record detailed and organized notes from discussions
Analyze requirements and document them as user stories and acceptance criteria
Work with the execution manager, other analysts, developers and QA teammates to resolve open questions
Be the functional expert of the system
Assist with the organization of content on an internal wiki
Assist in the identification and design of automated processes aimed at increased efficiency
Analytical and organized with strong problem solving and troubleshooting skills
Proactive attitude and ability to work independently and as a team
Interest in learning agile project management skills and methods
Enabler of new technologies and processes
Detail-oriented, organized and resourceful, and must have strong written and verbal communication skills
Exposure to or understanding of the Software Development Lifecycle
Experience with business systems analysis or prior technical/software development experience
Database experience and familiarity with SQL
Working knowledge of project management / defect tracking software (JIRA preferred)
Some knowledge of derivatives products and trading (futures and/or options)
Commodities derivatives experience a plus

IT Business Analyst Marketing & Sales Systems Resume Examples & Samples

Minimum of 3 years of experience working as a Business Analyst on complex projects
5+ years of application development experience in some capacity; i.e. as a developer, business analyst, project manager
Complete understanding of the systems development lifecycle for multiple platforms and technologies
Knowledge of Unified Solution Delivery Methodology (USDM)’s processes and artifacts
Extensive knowledge of Use Case Development and iterative development
Strong interpersonal skills with ability to interact with all levels of management

IT Business Analyst Resume Examples & Samples

The candidate will be responsible for requirement gathering with senior stakeholders across multiple regions for Employee Due Diligence application
Work together with offshore/onshore development team for high level design review to ensure that it aligns with our architecture
Managing the communication and expectation of the senior business and IT stakeholders during the project lifecycle
The candidate will be responsible for Full Software Development Lifecycle, produce clear and concise Business and Functional requirements, work with SIT and UAT team on functional testing
7+ years in development role with experience on large & complex projects
Must have experience in managing multiple concurrent projects and significant experience in the working with teams across multiple groups
Strong communication skills to manage senior business stakeholder communication and expectation
Experience in establishing requirement management standard process and with multiple SDLC methodologies like waterfall, agile, iterative development
Experience with developing SQL queries desired
Strong skills in business analysis, interpersonal relationships, handling cultural diversity, communication (written and verbal), influence skills, matrix management and direct management experience
The candidate must possess excellent communication skills as they will be interacting with people with diverse skills and seniority across different locations and time zones
The candidate should be proactive and should be capable to research and find solutions to the problem
Language requirements (including proficiency levels for speaking, reading, and writing): English

IT Business Analyst / Scrum Master Resume Examples & Samples

Play a key leadership role in the delivery of complex technology and business solutions
Champion and embody the Scrum way-of-life across the development teams
Encourage and support iterative and collaborative development - favoring people over process
Leverage skills in project management, client management and team leadership to manage multi-track and globally distributed projects delivering competitive advantage for our clients
Help shape the process and transform the organization's delivery methodology
Managing multiple priorities and tasks as delegated
Own, advocate, and teach Agile (scrum) processes, ensuring that the team is always following the framework and looking for opportunities to continuously improve
Organize and facilitate sprint planning, daily scrum meetings, retrospectives, release planning, demos, and other related meetings
Assist team with making appropriate commitments through story selection, task definition
Manage integrated, multi-track projects and/or programs of multiple projects
Oversee project estimations, the development and tracking of integrated project plans and the development of project deliverables in order to meet project objectives
Establish processes to manage scope, risk and issues within and across multiple projects
Establish and maintain project communication and set project quality and performance standards
Ensure key project-wide roles and responsibilities are defined
Drive knowledge sharing and learning from project experiences
Establish and manage relationships with key client executives and stakeholders
Facilitate productive retrospectives fostering team growth
Certified Scrum Master
3-5 years of scrum master experience with in-depth knowledge of Scrum and implementation of Agile Methodologies to multiple teams in large-scale enterprise change projects & programs
7-10 years of solid experience in Project Management
Expertise in Scrum including the value and principles, and how they are applied in enterprise environments
Expertise in one or more other agile methodologies (Scrum, Lean, Kanban, XP, TDD, CI) and how they can be applied in a product development / program delivery environment
Familiarity with modern software engineering techniques such as Continuous integration, build, deliver, test-driven development and other automated acceptance testing techniques
Ability to shape strong presentations and narratives that influence and commit people to change
Have experience in a full software development lifecycle and SOA environment, with exposure to a wide array of technologies, including development languages and testing tools
Ability to effectively coach multiple teams with varying degree of complexity and time lines
Bachelor's degree or combination of relevant education and experience
Certified Scrum Professional (CSP) highly preferred
Project Management Professional (PMP)
Knowledge of Lean Six Sigma or Six Sigma certification
Well versed in Enterprise Architecture and Service Orientated Architecture (SOA)
Experience of standard process implementations (ISO, SOX, ITIL etc)
Offshore and SLA management knowledge

IT Business Analyst Resume Examples & Samples

Acts as the SME on multiple embedded modem features and the application software that deliver them
Creates requirements definition documentation and functional specifications
Facilitates definition of use cases with multiple stakeholders
Review test strategies and test cases to ensure traceability to use cases
Apply critical thinking, researching alternatives and answering questions for suppliers
Participate in project planning for future projects

IT Business Analyst Resume Examples & Samples

Ensure that business requests are assessed and delivered (where approved), in a timely and cost-effective manner for the business
Establish and maintain strong relationships with customers within the business, including International IT and home office IT
Ensure business satisfaction through the provision of application and analytical support
Provide application support and ensure data integrity for in-house sales, marketing and finance systems, and other applications as required across Asia Pacific
Provide applications training to all new staff
Participate in group application design activities and perform QA testing of applications
Provide user acceptance testing through general release of software
Assist the development group with the deployment of new systems and enhancements
Participate in production support activities and identify complex problems and potential solutions including workarounds
Provide regional applications support (via phone/VC) to remaining Asia Pacific territories
Collaborate with International IT peers in delivering a consistent level of, and approach to, application support across Asia Pacific

Treasury IT Business Analyst Resume Examples & Samples

Experience working within a full project life cycle, from initiation through implementation
Experience working within the financial industry required; exposure to Risk Management and/or Rates/Credit Products preferred
Experience working with remote client and vendor resources

IT Business Analyst Resume Examples & Samples

Perform analysis, research and updates, monitor FD Icasubby Account ranges
Work with business and technology to research and resolve issues
Knowledge of FDR Icasubby Account Range

IT Business Analyst Resume Examples & Samples

Working with multiple businesses in different geographies to validate and optimize the Anti-Money Laundering systems that they use
Work with the Financial Crimes Compliance and IT teams to understand and document the existing system interfaces, processes and configuration
Detailed analysis of the configuration of Anti Money Laundering systems, identification of opportunities to optimize the systems and identify variation from the GE Capital Standards
Reporting of analysis, findings and recommendations to leadership
Define and develop standard reports and dashboards
Drive ongoing process improvements and assist in analysis for projects
Proven IT experience or business experience that includes working with IT in the development and implementation of systems
SQL and relational database understanding
Strong data analysis skills and the ability to clearly present findings through clear concise reports and specifications
Strong knowledge and understanding of business needs and processes, with the ability to establish and maintain a high level of customer trust and confidence
Ability to work to tight deadlines and manage multiple tasks
Proactive and able to work independently
Basic project management skills with appetite to progress
Competent Excel skills and experience of a report writing tool
Good communication skills to build relationships with businesses and present report findings

IT Business Analyst Resume Examples & Samples

Strong understanding of enterprise technology processes and procedures and experience with application production support protocols and required communications
Superior analysis and problem solving skills to quickly decompose complex issues into manageable components
Superior communication (written, oral and presentation) skills with the ability to understand complex information and summarize in a clear, concise fashion
Advanced working knowledge of Microsoft office suite, particularly MS Excel, MS Access and PowerPoint
Macros, SQL knowledge, IBM AS400 Host Systems, Data Mining skills, Javascript, HTML are an asset
Knowledge and understanding of the following TD Systems: Croesus, Actimize, Wealth Operations Ticketing (Pega), WTS, Wealth Gateway (TRAC) is an asset
Ability to take control of issues and manage them to resolution in a highly complex, multi-stakeholder environment
Strong people person; must have the ability to work well with others in a rapidly changing environment
Establish an environment that promotes respect for individual employees and adheres to the policies and guidelines of the Bank
Service oriented – must demonstrate a strong sense of client impact
Strong negotiation, analytical and influencing skills
Outgoing, creative thinker, who demonstrates strong initiative and flexibility to change
Articulate, thoughtful and able to distill complex information (business and technical) into key messages in order to foster decision making
Comfortable in a fast paced, highly dynamic environment
Ability to manage competing priorities and set expectations to ensure that all stakeholders are considered
Highly developed time-management, financial management and organizational skills to manage multiple deadlines and priorities within a highly demanding environment
Ability to multi-task, to effectively handle multiple demands and competing priorities
Ability to build effective working relationships with individuals at all levels
IT Knowledge – broad range with a high level of familiarity with a wide range of technologies and IT practices, including advanced knowledge of various systems, including Java/Workflow, Microsoft, Mainframe, Distributed systems, Networking, and large scale infrastructure software

ITC IT Business Analyst Resume Examples & Samples

Co-Ops/Interns
Government Relations
International Trade Compliance
Program Manager
Project Manager

IT Business Analyst Resume Examples & Samples

Interpret conceptual business needs and document requirements
Ability to query, collect and evaluate data from multiple sources
Gather and analyze requirements to create a business requirements document
Acquire deep knowledge of systems and their interdependencies to drive improved efficiencies
Ability to facilitate work sessions and interview subject matter experts to identify project requirements
Development and documentation of System Requirements Specification
Understand technical designs and specifications and comply to architecture models
Identify, evaluate and document operational changes to improve information and processing systems
Drive the technical resolution of issues arising from changes to scope, requirements, design, etc
Identify and quantify risks relevant to business and systems requirements
Maintain productive professional client relationships
Resolve conflicts between differing requirements presented by business versus IT
Create or support in the development of the test plan and test cases cases including defining test conditions, negative testing and regression testing
A Bachelor degree in an area such as IT, information systems, computer science, engineering completed by the position start date
Have an analytical ability to extract, integrate, conceptualize and apply ideas, processes and information to create solutions in a constantly changing technological and business environment
Be skilled in business process modelling and business process documentation
Effectively negotiate and positively influence decision making to drive change
Be a dynamic collaborator with multiple project team members (project managers, other BA’s, architecture, business sponsors, etc.) and effectively balance competing priorities and timelines
Effectively communicate with internal IT teams, vendors, and the business requirements, gaps, technical solutions, defects, and risks
Have the ability to identify, explore and evaluate options on processes, methodologies and information technology solutions in order to support the design of new business systems and develop feasible recommendations
Be highly self-motivated and self-directed with proven leadership skills
Have strong attention to detail
Independently prioritize and organize workload to meet deadlines within budget and successfully complete projects in a changing environment
Have ability to motivate team and promote team spirit
Have excellent written and oral communication skills; being able to explain and present technical information in a clear, accurate and understandable manner
Effectively troubleshoot and learn new technologies
Be comfortable challenging the status quo and think outside the box
Software development life cycle and project management lifecycle comprehension

Intermediate Associate IT Business Analyst Resume Examples & Samples

Maintaining business/partner relationships during project conceptualization and execution
Ability to facilitate project calls to review work status and provide communication related to team goals
Interface on a regular basis with Internal and External Customers to secure technical requirements
Serve as Project manager on Maintenance projects
Coordinate with testing managers to ensure resources are assigned and oversees requirements reviews
Provide support on Maintenance, Minor & Major projects by doing table updates from requirements provided by the project team
Attends project calls as needed
Supports testing efforts by ensuring all development is complete and accurate
First Data knowledge
Ability to communicate effectively orally and in writing
Ability to productively interact with operations, business and technology to research and resolve issues
Excellent Communication skills
Ability to work in a fast paced environment handling multiple things at a time

IT Business Analyst Resume Examples & Samples

Work independently and with higher-level Information Technology (IT) staff to gather and document client requirements to solve moderately complex business problems
Work independently and with higher-level IT staff to interpret client requirements into technical specifications in accordance with approved standards and procedures. Analyze business partner's operations to understand strengths and weaknesses to determine opportunities to automate processes and functions
Translate high-level business requirements into functional specifications for the IT organization and manage changes to such specifications
Work independently and with higher-level IT staff to expand and enhance knowledge of assigned computer applications and interaction with other applications
Work with assigned clients to expand and enhance knowledge of business and operations
Work with senior IT staff and Quality Assurance/Testing groups to expand and enhance test documentation (e.g. test plans, test cases, test scripts) and test execution skills
Participate in and assist with the planning, development and implementation of line of business initiatives/minor projects
Associate's degree in Information Technology, or equivalent education and related training
Two years of experience in application analysis and design
Ability to participate in 24 x 7 on-call duties
Participate in and assist with the planning and implementation of line of business initiatives/minor projects

Technical IT Business Analyst Resume Examples & Samples

Enabling and coordinating an Account Management (AM) framework with all current reports and presentation incl. the status of ongoing tasks
Creating and analysing AM Presentation pack– ensuring all data is retrieved from the relevant areas in IT Security
Organizing periodical AM Meetings , workshops and reviews with stakeholders/customers and committees
High Level Tracking on Service Line risks, issues and action logs
Supporting Service Management Office
Managing Service Catalogue

IT Business Analyst Resume Examples & Samples

3+ years’ experience with managing IT projects with a preference in Retail and e-commerce applications
Must have strong problem solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues
Facilitates effective team interaction
3 - 5 Years of experience in the Business Analyst function
Microsoft Outlook, Word, Excel, PowerPoint, Access, Visio
Experience with CRM / Customer Service technologies (i.e. case management)
Experience with eCommerce and Retail business systems using Microsoft Dynamics AX R2012

IT Business Analyst Resume Examples & Samples

Agile Methodology
HP Quality Center experience
Java/J2EE development
Agile Rally Tool experience

IT Business Analyst Erp / epm Finance Stream Resume Examples & Samples

Play an active role in framework studies upstream of tools implementation: define management rules and unit processes for internal clients (management control, accounting, consolidation and funds)
Four years’ experience in a similar position in an IT department or a consulting firm
Ability to analyze, model and translate business issues
Knowledge of one or several functional areas in the finance sector (management control, consolidation, accounting, funds)
Bilingualism (French-English)

IT Business Analyst Resume Examples & Samples

Translate high-level business requirements into functional specifications for the IT organization and manage changes to such
Work with senior IT staff and Quality Assurance/Testing groups to expand and enhance test documentation (e.g. test plans,
Associate’s degree in Information Technology, or equivalent education and related training
Experience with MSP (Mortgage Servicing Platform) strongly preferred

IT Business Analyst / Reengineer Resume Examples & Samples

Performs investigations,
Leverages communication,
Green Belt level of six sigma experience
Minitab experience
Experience in managing requirements and

IT Business Analyst Resume Examples & Samples

Experience gathering systems requirements and writing Systems Requirements Specifications (SRS) documents – 4 years
Superior communication skills: oral and writing – 5 years
Strong interpersonal and organizational skills; strong consensus building skills – 5 years
Facilitation of meetings and requirements sessions via teleconferencing and / or in person – 3 years
Presentation of findings, summaries and recommendations in a coherent, organized format to both Business and Technology partners via teleconferencing and / or in person – 3 years
Solid knowledge of project lifecycle methodology – 5 years
Sound knowledge of Customer Information systems within Financial Services – 3 years
Sound knowledge of Quality Centre – 2 years

IT Business Analyst Resume Examples & Samples

Publishes, distributes and ensures sign-off of business requirements
Leads requirements gathering sessions to evaluate and document existing business processes and future business needs
Identifies opportunities to improve existing business and system processes
Supports the ongoing management and maintenance of product applications
Bachelor’s Degree and at least 2 years of experience in gathering / documenting system requirements
Highly proficient verbal and written communication skills
Extensive experience in writing detailed requirements of user needs, business impacts, and system functionality for software development life cycle that are actionable, definable, relevant, measurable, and testable
Good meeting facilitation skills
Ability to effectively and efficiently present ideas and information in group settings
Proactive and results-oriented
Experience working in an Agile environment is a plus

IT Business Analyst, Financial Applications Resume Examples & Samples

Gather business requirements from the Business (users) to understand their needs. Work with the business to help them understand the impact of the solution
Ensures questions and discrepancies about specifications in his/her component of the project, are resolved during the solution development process. Ensure business user’s needs are addressed throughout the project and represented in the technical solution. Follow all project management framework standards, procedures and documentation. Review all user documentation. Monitor testing
Provide continuous process improvements based on business needs throughout the course of the project. And, look to develop and continually update knowledge about the technical infrastructure and applications in use
Participation in the execution of the implementation plan, and the development of training and support plans for the users of the application
Bachelor’s degree and minimum 2 years of related experience in a business analysis role within the IT function

IT Business Analyst Resume Examples & Samples

Contributes to defining the business need, feature set, and high level business requirements- working with the business and customers to solicit requirements
Advocates and understands the expectations of the users in the development team, working with the development team to ensure stories are understood and the design and subsequent development are to specification and requirements
Develops an SME level of expertise and knowledge on the application, associated APIs and messaging
Works with colleagues to identify and troubleshoot active issues, or areas of improvement to the service
Completes usability testing, develops prototypes with the team and runs POCs in order to trial potential solutions before engaging in development
Actively participates in User Acceptance Testing efforts, working closely with the business user, development, and QA
Contributes to continuous improvement efforts
Works with development teams, to gain understanding and consensus on requirements, for an iteration
Expected to develop a network of relationships within the organization in order to achieve results and to effectively communicate vision and status both within/across teams as well as to management
Embraces and enforces CME Group SDLC and information security standards
Bachelor's degree (with honours) or equivalent/better strongly preferred, but substantial relevant experience could substitute
Experience working with customer facing applications (GUI¿S, API¿s)
Experience of writing user stories and epic in a story-driven, agile environment
Prior experience using Confluence, JIRA, or other Atlassian tools
Experience in Capital Markets, namely in regulation, compliance, or operational risk

IT Business Analyst Resume Examples & Samples

Ability to perform analysis on datasets to determine their quality, coverage, complexity
Normalize disparate data sets into a common logical model
Work closely with IT and Operations partners to successfully deliver end-to-end technology solutions with operational exception management
Communicate business concepts and expected functional behaviour to Developers
Communicate business requirements with clients
Degree level educated, specialized training or equivalent work experience

IT Business Analyst Resume Examples & Samples

Assisting EMEA/ASIA based Technology Leads with resourcing, headcount forecast, location and supplier strategy, managing them to their operational targets
Working closely with project managers and EMEA Procurement to facilitate the processing of vendor work orders/Statements of Work
Work with EMEA technology leads to understand and justify Capitalization of projects
Assist in the Communication Program of the organization (Collaborate / News Bulletins / Blogs)
Liaise with a range of teams from COO, Technology Central Business Office, Technology Leads, and Management Office team, providing insightful financial and business analyses and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals
Support all Project and Programme Managers with day to day running of project admin tasks
Ensure all project managers adhere to the SDLC and Project Management Quality Controls (PMQC) in terms of the methodology and documentation requirements
Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards
Understand how to appropriately conduct balance sheet reviews for the WIP/FAR balances for the organization
Continue to update and improve business and project methodologies
Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders
Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects
Has the confidence and ability to convincingly structure, summarise, defend and present recommendation
Identify process improvements to further streamline
Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management
Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills
Excellent interpersonal skills necessary to work effectively with a variety of individuals and departments
Strong analytical skills
Strong EXCEL and PowerPoint skills

IT Business Analyst Resume Examples & Samples

Reviewing, matching and pre-approving purchase orders, checking purchase requests against the budget
Reviewing invoices from our vendors and managed services providers, checking against the contract and coordinating disputes
Responsible for appropriate purchase order creation with all the correct and complete information, booking codes, engagement numbers etc
On a daily basis maintain purchasing, vendor, budgeting and contractor information to support the finance department maintaining accurate actuals
Collaborates with key stakeholders (including global and local Procurement) to align annual software true-ups, new license requirements and support renewals for software used within IT Services as well as the business units
Aligns software contract strategies and objectives to firm objectives and coordinates all related efforts with other internal organizations including global Procurement
Coordinates software contract support requirements and communicates to global Procurement
Assesses operation requirements to determine when need exists to engage a vendor in a new contractual relationship, and communicate need to global Procurement
Influences the strategy for software asset and license management in order to ensure compliance with the obligations of vendor licensing agreements and regulatory requirements
Serves as subject matter expert, provides oversight, and develops metrics for license compliance
Supports IT Services in helping to mitigate financial and/or legal risks associated to vendor compliance; identifies potential cost savings opportunities relating to software and support; helps improve our negotiating position with vendors
Leads the implementation of audit readiness processes to ensure we are managing license compliance risks and reducing and/or avoiding software and support costs where possible
Liases with gEUTS leadership to monitor business risks and quality metrics
Maintaining the licenses and software subscriptions with their expiration dates for all of our global telephony systems
Working with Procurement and assist with actual data to renegotiate software and hardware maintenance in a timely manner
Maintaining the inventory for U.S. telecommunication assets
Support the provisioning process for the U.S. voice network
Identify savings opportunities for renewals, new licensing, and services
Ability to clearly define problems, its main drivers, and next steps to implementing potential solutions
Analysis of processes to better support the gEUTS leadership, finance, procurement, and sourcing departments
Analysis on request for vendor disputes, purchase orders and contracts with third parties
This position will report directly to the gEUT Business & Licensing Manager. There will be, at minimum, weekly personal meetings to discuss operational issues and activities. Annual goals will be defined and reviewed twice per year (mid-year and year-end)
No supervisory responsibilities will be expected for this position. However, the candidate will liaise heavily with the gEUTS organization resources and will be expected to manage workload expectations and deliverables with various gEUTS personnel and their team leads
Approximately 4+ years of contract and license management experience in a business, financial, or contract management support role
Experience in working with multiple countries and an ability to interact with different cultures
Very good understanding of key performance indicators relevant for the role
Basic financial concepts including relevant accounting principles
Execute, administer and enhance the process to perform the reconciliation of installed software to license entitlements
Ability to translate licensing terms and conditions in vendor contracts to data collection/technical requirements
Displays knowledge of various software licensing schemas, including named user, processor, core, concurrency, subscriptions, etc
Facilitate the process internally during evolution of the contractual deal by acting as the primary liaison between the vendor and Procurement
Define service support, product, and vendor information requirements, internally
Assess operational requirements to determine when a need exists to engage a vendor in a new contractual relationship, and communicate the need to Procurement
Participate or lead efforts for formulating/documenting exit strategy for contract termination
Participation in program implementation and management for software asset management
Experience working with IT Suppliers (e.g., Microsoft, Adobe)
Understanding the software reseller industry and experience managing software reseller suppliers
Ability to communicate and collaborate with diverse audiences
Ability to influence multiple stakeholders
Strong client-service oriented communication, documentation, and presentation skills
Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem solving skills
Expertise of Microsoft Office applications (i.e., Excel, Word, and PowerPoint)
Strong knowledge of Microsoft SharePoint

IT Business Analyst Resume Examples & Samples

Elicit and document requirements for web based business applications
Creation of scope and requirements specification
Creation and maintenance of functional specification of systems
Support developers and testers, and act as liaison between them and business
Over 3 years of experience as business analyst for application development
Comfortable working with all levels in business and good stakeholder management
Strong analytical and problem-solving skills, whilst being flexible and innovative
Ideally degree Qualified

O&t-it Business Analyst Resume Examples & Samples

10 years of experience in an IT or IT Auditor function
Possess strong knowledge of SDLC methodology
Posses strong knowledge of the tools used to support release/config management
Posses a working knowledge of various environments - Distributed, Mainframe and Cloud
Posses a working knowledge of technology related to application, database and SQL servers from Oracle, Microsoft, IBM, etc., as well as encryption technologies
Support management team in preparation of project dashboards, metrics, Excel spreadsheets, and macro and custom reports
Must have strong presentation, oral and written communication skills and ability to work independently with minimum supervision
Excellent verbal and writtent communication skills
Good analytical ability
Knowledge of US Export regulations is a plus
Familiar with reviewing and interpreting regulations is a plus
Technology Auditor background is a plus

IT Business Analyst Resume Examples & Samples

Work with business units to identify and address specific business needs
Outline project scope and create business design and requirements
Work with QA to test development, participating in the script writing process
Work closely with business units during the implementation process to ensure full adoption
Create detailed user documentation and procedures
Assist in the training of business users
Provide presentations to Senior Management, various committees, or companywide audiences
2 to 4 years of relevant experience - financial services preferred
Clear communicator with strong oral and written communication skills
Experience mapping/re-engineering business/process flows
Data analysis expertise, SQL/Programming experience a plus
Strong analytical, organization skills
Detail oriented. self starter, highly motivated, team player

IT Business Analyst Resume Examples & Samples

Analysing requirements related to pricing, booking and lifecycle processing of Equity Structured products extending into Swaps and Vanilla OTC's in the future
Interacting with global senior stakeholders (up to MD level) on functional specification as well as requirement clarification and sign off
Work breakdown of functional specification / business requirements to user stories through collaboration with sprint teams and product owner
Managing backlog of tasks into multiple development sprint teams towards a single delivery
LI-AA1

IT Business Analyst Resume Examples & Samples

Leading and supporting various product streams
Liaising with business partners on adoption of relevant regulatory and business changes
Performing scope and requirements analysis, including problem definition
Gathering and documenting requirements, and converting them into specifications including documentation maintenance and preparation of relevant templates
Executing test plans and conducting relevant reconciliations
Working with Finance IT teams in other locations to implement relevant changes
Continuous on-the-job training to extend the business/product knowledge
Running Zero Impact and Functional Tests
Maintaining and checking correctness of implemented mappings
Performing ad-hoc testing and AFS requests
Release management

IT Business Analyst Resume Examples & Samples

General understanding of software licensing and terms
Contract review experience and comprehension of corresponding Terms and Conditions
Working knowledge of Access and Excel

R&D IT Business Analyst for Global Medical Affairs Resume Examples & Samples

A minimum of 10 years relevant IT/Business experience including project scoping, analysis and documentation of business and technical requirements is required
Experience in the Pharmaceutical industry is essential. Specific experience in drug development and medical affairs is crucial, with good business process skill and a high understanding of the technologies, tools and systems used throughout. Experience with a CRM platform is mandatory
Knowledge of IT Computer Systems Validation processes is required
8+ years of IT consulting and working in complex, global R&D organization is preferred

IT Business Analyst Resume Examples & Samples

Participate and help the project lead with tasks related to initiate the project
Develops understanding of Fox digital distribution workflow and applies product skill and experience in researching potential solutions
Leads interviews with users to define requirements for small enhancements
Defines, documents and reviews functional requirements. Conducts gap analysis
Conducts training classes, including train-the trainer, one-on-one or classroom style training
Provides a first line of post implementation support to users regarding functional issues
Facilitates small enhancement related sessions, organizes and runs conference room pilots
Production Support
Follows direction from the project lead
Communicates status and issues to management on a regular basis
Adheres to departmental standards, policies, procedures and industry best practices
Establish and manages formal and informal relationships with Business and IT teams
Other Duties as Required

IT Business Analyst Resume Examples & Samples

Provide day-to-day support for various systems, and after-hours support when required, troubleshoot application issues
Conduct analysis on new project requirement, author system requirement document, provide time estimate and input on project timelines
Create web page mock ups using various tools
Conduct application testing, provide testing estimate
Communicate with application business owner group, about application support, enhancement; provide high quality services to clients and ensure achievement of business objectives
Work with enterprise infrastructure team, on application support, change management process
Work closely with developers for requirement clarification and testing
On-time completion of deliverables measured on quality, quantity and consistency
Prepare accurate and comprehensive technical documentation
Minimum 3+ years of working experience in Information Technology area, with web design/development experience
Excellent problem solving and attention to detail, able to manage multiple deadlines/projects and keep key players informed
Highly flexible and able to quickly adapt to changing priorities
Highly organized, self-motivated, customer oriented and able to work independently as well as within a team
Familiar with testing tools, e.g. HP QC, a plus

IT Business Analyst Resume Examples & Samples

Oversees the development of specifications related to changes in the business functions or new functionality
Reviews and edits requirements, specifications, business processes and recommendations related to proposed solutions
Participates in the definition, implementation and distribution of operating procedures
Provides in-depth knowledge of the Microsoft Dynamics application and evaluates financial processes against the standard Microsoft Dynamics functionality
Responsible for conducting acceptance testing and training accounting and finance teams to successfully use and maintain the Microsoft Dynamics application
Gathers important data necessary for troubleshooting
Obtains sign off of functional specification(s) from all cross functional project team members
Develops functional specifications and system design specifications for project engagements
Performs systems analyst activities and makes recommendations in areas that require a high level of technical competency
Ensures issues are identified, tracked, reported on, escalated and resolved in a timely manner
Assists in enforcement of project deadlines and schedules
Experience with Microsoft Dynamics AX R2012 R2 Financial modules (GL, AP, AR & Fixed Assets)

IT Business Analyst Resume Examples & Samples

Excellent communications and coordination skills
3+ years of experience working with multidisciplinary teams, managing projects and intergroup coordination
Full English and Spanish language proficiency is required, Portuguese is a plus

IT Business Analyst Resume Examples & Samples

Research and development documentation to ensure appropriate communication throughout the project life cycle. Documentation would include, but not limited to: business case, alternative recommendation(s) analysis, business requirements, executive summaries and reports, high level financial analysis, process flows, test plans
Works independently to gather information and formulate recommendations and requirements to solve moderately complex business problems
Works independently to analyzes and research internal and external sources of information and operation to document high level requirements in accordance with approved policy and standards
Translates high level requirements and recommendation into functional processes procedures and specifications
Develops test documentation and testing protocols as needed and executes/oversees test execution
Assists in definition of project scope and objectives to ensure all expected deliverables are met. Ensures traceability of project objectives and scope to business requirements
Reports project status to Department Manager a regular basis. Assist management through the project phases
Bachelor's degree in Information Technology related or equivalent education and related training
Four to six years’ experience as a Business Analyst or relevant work experience
Excellent working knowledge of Microsoft Office tools
Good communication and organizational skills

IT Business Analyst Resume Examples & Samples

Across a suite of applications or complex sub-components
With a large number of developers actively contributing the code base
With large scale external integration (multiple inbound and outbound feeds)

IT Business Analyst Resume Examples & Samples

5+ years of experience
Excellent analytical and communication skills with the ability to communicate complex issues in an easy to understand manner
Intermediate Excel skills, Visio
Basic PL/SQL knowledge
SDLC documentation knowledge
Experience in Change Management, Build/Release Manager
Knowledge of banking and financial markets is must
Basic Unix Commands is good to have

IT Business Analyst Resume Examples & Samples

A bachelor’s or master’s degree in Computer Science, Information Systems, Human Computer Interaction, or other majors with a computer-based, scientific, or technical emphasis (anticipated graduation date 05/2016 or 12/2015)
Good understanding of software development life cycle (SDLC) process and industry best practices
Knowledge of Accessibility / Section 508 compliance (U.S. Rehabilitation Act)
Strong motivation and adaptability to learn and understand new technologies

IT Business Analyst & Release Manager Resume Examples & Samples

Proven track experience working in as IT Business Analyst and/or Release Manager, ideally with systems and technology background
Strong project coordination skills
Strong analytical skills and ability to manipulate and interpret data / responses effectively
Good experience at using/testing different online technology platforms
Able to work under pressure and in a rapidly changing environment
Good experience at problem-solving
Well organised and able to deliver to agreed timescales and expected quality standards
Flexibility to learn and adapt to different working practices within the emxsolutions team
Experience of delegating work, coaching and developing junior members of the team; and
Excellent IT literacy, particularly Microsoft Excel, PowerPoint, Word and preferably Access and Project
Knowledge of Flexible Benefits, Employee Benefits, HR and Payroll applications would be useful, but not mandatory for this role
Experience with various software development approaches such as Agile and Waterfall methodology would be useful
IT Systems and Data migration experience would be useful. This applies to software version upgrade and moving software solution from one platform to another

Risk & IT Business Analyst Resume Examples & Samples

Interface between risk, finance, and IT departments as it relates to the production of CCAR documentation and business requirement documents (BRDs)
Participate in the creation from start to finish of BRDs in risk management for IHC
Documentation of risk within CCAR processes
Conduct full range gap analysis between tactical and strategic CCAR solutions
Risk identification approach will need to be holistic (top down and bottom’s up) inclusive of all requirements pertinent to the business lines
Support the documentation of technology for regulatory reporting
Support the functional integration of stress testing technology as it relates to RBC Bank Georgia and City National Bank
Provide focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performance
Demonstrate analytical and strategic mind set
Experience working with IT infrastructure within a financial institution

Lead IT Business Analyst Resume Examples & Samples

Produce high quality deliverables/documentation during various phases of analysis/delivery
Collaborate with business counterparts to understand and document business processes and with technology counterparts to understand data structures & current application flows within the architecture
Review and provide input into the test strategy, approach, scripts and test cases, produced by the Testing Services Team
Work with the Project/Process Quality Management Team in ensuring quality standards of deliverables
Perform Business analysis, Impact analysis, Gap analysis and System analysis on projects & produce high quality deliverables/ documentation for these phases
Prepare functional/technical specifications and work closely with developers/development teams to ensure they understand the specifications and deliver solutions to the business requirements
Encourage and facilitate communications between a number of teams including Business, Change Management, Analysts, Designers and Developers across all areas of IT
Develop expertise on all components involved in the PC architecture globally and contribute to Business process and IT process improvements
Understand Credit Suisse’s Audit, Risk & Control requirements, contributing to the development of standards and ensuring project delivery conforms to those standards

IT Business Analyst Resume Examples & Samples

Work with business team and define detail business & functional specifications for projects & enhancement
Provide first level of support to local business of legacy systems
Analyze and identify root cause, action plans, and resolution to issues. Track details
Produce Business Object reports with requirements from local business
Be the local expert in EDI
Maintain operational, configuration, or other procedures
Communicates design and technical specifications to development team
Ensure compliance for required IT policy for the new application
Bachelor degree in Computer Science or information systems or related discipline
A minimum of 2 years of IT developer or Business analysis role with a focus on Business Object or first level of support
Business Object knowledge and proficiency. Prefer one year of BO experience
Able to quickly learn legacy system through training, user manual and self-study
Ability to analyze, design, implement and maintain IT applications and databases
Technology experience in a majority of the following: o BO o Database – DB2/Oracle/SQL Database, o Operating Env: Windows o Middleware : Java / Java Enterprise o EDI
Strong problem solving & communication skill. Can communicate ideas effectively both verbally and in writing SOFT SKILLS
Self-motivation, tenacity and strong integrity
Quick learner
High level of energy, self-confidence, and enthusiasm with ability to work well with all levels within an organization
High level of professionalism
Strong customer-centricity; strong follow-up and multi-tasking skills
Working experience with virtual team in different time zone

IT Business Analyst Resume Examples & Samples

Work with Business, Delivery teams and product managers to ensure the correct solution is being delivered
Deliver high quality specifications on time, with good attention to detail
Work closely and effectively with business and IT teams across the Bank

IT Business Analyst Resume Examples & Samples

Provide business analysis, support requirements definition, provide application design support, development and testing activities, as directed by Team or Project Lead
Conduct effective liaison between relevant IT, business groups and third parties for all assigned tasks
Gain an understanding of existing business processes and operations and work with business users and department heads to develop new or enhanced processes & independently be able to advise on improvements and simplifications
Participate in design workshops to define & agree business requirements
Assist Team or Project Lead as & when required, with task planning, resourcing, progress, issue reporting & resolution
Deliver assigned tasks in a timely and qualitative manner
Ensure all developments are performed to NBCU standards, for example business requirements, functional \ technical specs, UAT sign-off and go-live approvals
Ad-hoc activities, as required
Strong analytical skills covering both data & business analysis
Solid experience in delivering functional specifications, and process documentation pertaining to complex business processes
Ability to be responsible and accountable for delivering on assigned projects/tasks
Ability to work under pressure and take own initiative as appropriate
Technical knowledge & experience of subject \ technical area of expertise
Knowledge of other application areas
Experience within the Filmed Entertainment industry preferred
Demonstrates ability to work under pressure & to tight deadlines
Team player, but also able to work with minimum supervision
Demonstrates high level of personal responsibility
Demonstrates excellent time-management skills & results driven focus
Understands how to share information effectively in a cross-functional environment

Marketing & Sales IT Business Analyst Resume Examples & Samples

As part of the delivery team will acts as a trusted partner with the business and undertakes complex business analysis work using broad and/or deep domain knowledge to specify requirements for solutions
Work to understand, define and document regional system requirements and processes and identify how they can be implemented into a global solution
Develop business integration models
Present and review business analysis with IT and business leads
Communicate requirements and gains consensus with all stakeholders, and represents the business perspective on the development team
Anticipate issues and risks and manages stakeholder expectations about the solution requirements
Assist with translation of business requirements into IT design specifications
Explore and document solution alternatives

100

Market Risk IT Business Analyst Resume Examples & Samples

8+ years of proven business analysis experience on large projects within a Risk or Front Office environment
Deliverables
Engage with business clients to clarify and understand the business requirements
Engage with relevant IT staff, PM's and clients to propose solutions
Produce properly structured system requirements documents (functional and non-functional) and use-cases for developers and testers
Organize and lead Requirements Review meetings for IT and for the clients, capturing sign-offs, decisions made and actions arising
Be the requirements Subject Matter Expert, managing and resolving questions arising from the development team, test team, clients and management
Ensure timely delivery of requirements documents in line with project milestones
Partcipate & partner with clients in functional testing, UAT and go-live planning & user checkout
Be involved in production issue / resolution / solutioning that requires functional analysis
Strong analytical problem solving skills and decision-Making attitude
Good prioritization and time management skills

101

IT Business Analyst Resume Examples & Samples

Proficient in Requirement Gathering and analysis, preparation of requirement documentation (preparing BRD, Functional Specification document, use case, change request, process flow diagrams), use case analysis, gap analysis and User training
Experience in working on Capital market/ Retail Loan domain
Working with solution architect and client subject matter experts, the candidate is responsible for documenting the current state of the business and technical architecture
Working with the onsite development team and providing necessary overlap coverage to ensure smooth transition and communication between offshore and onsite
Assisting the SIT team in building functional test cases to test/certify complex functional requirement
Should be involved and provide key feedback for building analytic reports
The incumbent will work closely with the business intelligence reporting team in building the state of art business intelligence capabilities
Develop and conduct a wide range of tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements
Ensures essential procedures are followed and helps to define operating standards and processes
Knowledge of Database skills and knowledge of Data Warehousing concepts for BI Reporting
Possess a very good ability to grasp the underlying business process and ability to work as an individual and in a team
Knowledge of BI products like Business Object/Microstrategy is an added advantage
Bachelor's/master's in Finance, CA or CFA

102

IT Business Analyst Resume Examples & Samples

3-5 years banking experience preferred
Working knowledge of Microsoft Office, SQL Management Studio, Crystal Reports, and Adobe Acrobat
Must work well within a Team, have experience in cross-functional teams as well as be self-motivated, able to work independently and have experience with task and deadline driven projects
Project Management Skills and Business Analysis Skills
Good Documentation Skills, PC Skills (Windows, Word, Excel and Visio)
Ability to build strong working relationships with customers and peers
Background with SharePoint, Visio, MS Project, and Business Objects
Good Background and Understanding of Windows 2008 Server Environment. Excellent communication skills (written and verbal)
Strong analytical and trouble-shooting skills. Must be able to apply high level of technical skills to maintain optimal system efficiency, productivity and reliability
Experience working with corporate finance at a bank
Experience with vendor relationship management
Background or Knowledge with Agile and Waterfall Project Methodologies
Knowledge of equity compensation

103

IT Business Analyst Resume Examples & Samples

Development and maintenance of a document repository to ensure the timelines/schedules, reports and results are transparent. The documentation will center around Quality Service Reports (quarterly), Production Reviews (monthly) and Billing cycles (Monthly and quarterly)
Coordination and consolidation of reporting from GT COO Services lines to BDs
Facilitation of the GT QSR and Billing material for each Business Division or Legal Entity review
Follow up on the QSR and Legal Entity reviews for both minutes and actions
Development of prototype reports
Facilitation of adhoc reporting based on Legal Entity or Business AM demand
Presentation and analytical skills, attention to detail / data quality, ability to convert “data” to actionable management information
Advanced Excel and PowerPoint skills; some Access and/or Sharepoint preferred
Proven strong client management skills particularly with senior level stakeholders
Excellent communication skills (both written & verbal)
Ability to effectively manage multiple, complex initiatives and conflicting priorities
Ability to handle change
Ability to influence, and work in global teams

104

IT Business Analyst Accounting Solutions Team Resume Examples & Samples

Engineering and managing requirements: identifying, eliciting, analysing and prioritizing requirements
Model and design solution alternatives, evaluating solution proposals under consideration of architectural standards, IT strategy and UBS standards and constraints
Agreeing the solution with the stakeholder, specifying the solution details and supporting development staff during construction
Consulting and supporting our business partners in accounting and controlling at all GEAR locations
Participating in and lead working groups and workshops
Testing the software and ensure software quality
Providing post-implementation and production support

105

IT Business Analyst Resume Examples & Samples

Assigned as the Point of Contact for all green dollar financial activities under Compliance Technology and act as the liaison with the Financial Controller organization and CTS Business Office
Estimate monthly expenses for Global Compliance Technology, review GOC level financials, and track and report by managed segments
Analyze monthly financials and identify inaccuracies and saves
Prepare monthly expense trends for the purpose of reporting and further analysis
Monitor expenses vs budget to present businesses with opportunities and risks by identifying erroneous bookings and allowing for expedited decisions
Collaborate in the budgeting exercises for CTS global and leverage CHAT and Jade to ensure timely and accurate completion of plans
Perform ad-hoc GOC Rate calculation, GOC creation/rename, and remap requests. Track and ensure completion of all GOC/MS hierarchy changes in the system with accuracy and with necessary reviews
Track initiative level information leveraging PTS for investments and productivity reporting for CTO
Track all financial transfer requests between CTS and internal/external groups of CTO
Track functional transfers to ensure completion of plan dollars and review of the Functional Transfers post completion
Liaise with controllers and ensure correct accruals booking
Drive various process efficiencies through standardization of activities e.g. Standardized Investments and Productivity reporting
Provide subject matter leadership to the SMTs on the direct financial activities. Provide monthly SMT level direct financial packages and analysis on actual spend versus plan
Provide information on the financial re-forecasting cycles and manage the entries in the financial tools
Monitor all spend related activities to the AML Expenses and provide financials/back-up information to the AML team. Also, track the AML expenses/forecast centrally and provide monthly reporting packages on direct spends/allocations with global regions
Track Cross Sector financials and analyze the monthly trends/forecasts across CTS
Work with Strategy and Planning Line of Business on the monthly financial client packages along with financial MORs to review the back-up details and provide clarity
Analyze the CGICS reports and CTI charges on a monthly basis to uncover save opportunities and to ensure validity of charges and reverse as required
Closely liaise with India Regional Managers on headcount reconciliation, management and reporting, budgeting and space management for CTS in Pune
For India based resources, assist with staffing metrics and provide periodic reporting on open and closed positions. Liaise with local HR to develop a recruiting dashboard in terms of offer status, interview status, and candidature for open positions
The resource will be also be responsible for ensuring all regular reporting and ad-hoc tasks are delivered in a timely and consistent manner across all areas of the organization. The benefit of this role to CTS is the oversight of the delivery of business office services ensuring a focus on accuracy, timeliness, consistency, efficiency and elimination of duplication
Over 5 years of experience with strong proven background in financial reporting, financial systems, managing performance metrics in an entity with global reach and complexity
Experience in Citi financial systems/technology charges is a plus
Take ownership for projects and leadership in situations
Work under time pressured situations
Solid project/time management skills
Strong follow-up skills
Demonstrated accountability for role and responsibilities
Effective interpersonal skills and ability to participate in "virtual" and cross-teams
Excellent Microsoft Office skills (Excel, Word and PowerPoint)

106

IT Business Analyst Resume Examples & Samples

Development of reports which will establish transparency to the Group Technology AM/SPM and Business Divisions regarding the Group Technology costs, performance levels to SLAs, and Demand
Facilitation of discussions with the Account Managers to harmonize requests into a standard report
Analyse the reports to highlight areas of focus by the Account Managers and Services Portfolio Managers
Training and Level 3 support for the RACS team which will be producing the reports and first level of analysis
Facilitation of ad hoc reporting based Business demand
Advanced Excel, PowerPoint, Access and SharePoint required
Tableau skills
Proven strong client management skills particularly with senior level
Ability to design reports

107

IT Business Analyst, Ibit, Pune Resume Examples & Samples

Landscape and model chosen bank's business work flows and modes
Work with programme lead and subject matter experts to develop a business disruption qualification
Filling in the missing jigsaw pieces and discovering insights
Have tenacity to create and maintain momentum

108

VP-ibsrc Nrfe IT Business Analyst Resume Examples & Samples

Define and own the IB Component Business Model (CBM): the attributions between Business Processes, Applications, Data Entities, legal Entities, FTE’s, Cost, (and more) for both current and target states
Co-ordinate compliation of design compliance heatmaps for the IB’s change portfolio
Assist and advise change proposal teams through the SDLC process to ensure alignment with the Reference Architecture
Undertake specific major design exercises where required
Chair and provide content to Design Authority meetings
TBM Workstream A: analysing the IB’s capital, RWA and LBS status and proposing scenarios for material improvements
TBM Workstream B: scenario evaluation from Workstream A for operational viability, IB Markets Process Taxonomy legal entity awareness assessment, and consolidated and prioritised view of major manual/broken processes across front to back activities
TBM Workstream C: Governance and Control stream to enable a shift in our booking model from a simple product based view into a comprehensive transaction based adherence
Be aware of the IT programs and strategies in flight,
Provide insight and direction when designing/defining the future state, opining on business requirements, tech risks and issues
Liaise with Technology colleagues on feasibility of proposed design or questions regarding current state process flows
Provide insight for and the ability to articulate for the impacted infrastructure. As the NFRE TBM program transistions from requirements gathering (2015) to exection (2016+) the IT BA role will evolve to align to the program structure defined within IBSRC
Successful track record of Business Analysis in cross-functional or F2B projects
Deep knowledge in at least a particular asset class or function (ideal would be Rates and Equities f2b)
Familiar with F2B and Trade Lifecycle disciplines
Experience in Regulatory, Risk and Control, Technical Architecture, and PMO would be desirable but not essential
Practitioners with deep functional and technology experience along with strong verbal and written communication skills
Strong communication, facilitation and influencing skills - essential
Quick learner and keen to continue to develop knowledge across different asset classes or functional areas
Has the flexibility to work across different types of projects and programmes
Able to work through complex organizational structures
Familiar with concepts of functional architecture design and solutions (technical architecture a plus)

109

IT Business Analyst Resume Examples & Samples

Ensure consistency, quality and alignment to industry best practices throughout requirements processes and deliverables
Partner and coordinate with cross-functional teams to document and execute User Acceptance Testing (UAT)
Support change management, business readiness, training activities and turnover to aligned Production Support teams
Serve as a mentor and coach to other members of the Business Analyst team and participate in peer reviews of requirements deliverables
5-7 years of Business Analysis experience is required
Analytical and problem solving abilities
Experience in writing business requirements and process documentation

110

IT Business Analyst Resume Examples & Samples

Hands on development of new applications & components, together with re-factoring existing systems
Working with the user community to define, demonstrate and refine new functionality
Making a strong contribution to the design of the system
Working with the QA and Support teams to deliver excellent service to our business user community
Financial / Banking Industry experience preferred
Degree in a Computer Science related discipline or equivalent
8+ years of experience of application development
Strong understanding of design patterns and best practices within the design and development lifecycle
Experience in defining and applying technology related standards, process and governance

111

IT Business Analyst Resume Examples & Samples

Works independently as the senior or lead business analyst role and coaches/ guides members within area of expertise
Supports Relationship and/or IT Managers by providing expert analysis and assessment of potential projects
Strong technical skills, including but not limited to exposure to SQL queries, data analysis and logical data modeling
Some familiarity with .Net code and previous exposure to software development is an asset
Canadian Securities Course certification an asset

112

IT Business Analyst Resume Examples & Samples

5+ years' experience in an IT business analysis role
Degree in a computing or information systems discipline or equivalent
Proven ability to deconstruct and express complex information in clear and unambiguous documentation
Experience of working within a fast paced and complex project environment
Excellent understanding of IT concepts and terminology
Excellent understanding of IT solutions and the application of business requirements to IT solutions
Solid analytical skills and knowledge of software application, database and system design
Strong customer orientation & attention to detail
Understanding of the end-to-end operation of Online, CRM and billing systems
Understanding of project management concepts
Experience of working in a business analysis role in the IT sector of the customer services sector

113

IT Business Analyst Resume Examples & Samples

Conducting information gathering activities such as surveying, analyzing and evaluating
Supporting the business engineer by describing and defining the business processes including
Embed Risk Awareness by designing and operating an effective control environment,

114

IT Business Analyst Resume Examples & Samples

Working closely with business representatives, this role is an exciting and diversified opportunity for an experienced professional. You are expected to be well versed in business analysis and willing to go into a deep level of detail while still entertaining the big picture view
Information gathering activities such as surveying, analysing and evaluating processes, products and services, by using a variety of internal and/or external data
Determining required solutions and assisting in implementations
Assist with the construction of the Target Operating Model
Create recommendations for improvements, solutions and respective implementation plans
Documenting as is and to be processes and business requirements
Understanding of Human Resource systems and/or Identify and Access management domain is preferred
This is certainly more of a BA/PM type role for someone who can work independently with not much direction and can translate data into meaningful information

115

R&D Operations IT Business Analyst Resume Examples & Samples

20%- Business Analysis Planning and Monitoring: Planning the tasks and activities for Business Analysis covering stakeholder analysis, managing issues, risks and requirements, and monitoring and reporting on business analysis activities, resolving conflicts, gaining formal approval through governance processes, and tracking requirements through to business case approval. Assessing proposed solutions to help the stakeholders select the solution which best fits their requirements
20%- Due Diligence: Provide pre functional knowledge to identify, assess, and validate operational cost improvements. Identify and appraise R&D systems by functional area. Understand R&D processes and how systems are used to support these processes, plus interfaces to other departments. Analyze and develop integration options and impacts to processes and systems considering historic data, in-flight studies, and planned studies. Weigh benefits and risk to integrate into an existing legacy Shire process. Identify Shire’s and target company stakeholders, and appraise systems, tools and unstructured data as well as contractual obligations with vendors of target systems
20%- System Owner: Accountable for ensuring overall compliance and validated state of systems as assigned by functional lead. Responsible for data security and integrity for systems as well as inspection readiness. Shire approver as system owner on change documentation or SDLC documentation for new releases. Gather requirements for systems enhancements and work with IT outsourcing partner for delivery. Leverage technical expertise to play role of systems architect and work with enterprise architects to document architecture and obtain ARB approval
20%- Work closely with IT Operations, Enterprise Architecture, and IT Business Partners to scope, estimate and prioritize the logical sequence of their projects ensuring the project delivers the desired outcomes while not compromising the architectural integrity of the Shire environment. Consultation during the selection of external service providers. Ensure appropriate training and awareness programs are in place for the R&D community so they are knowledgeable in the application of IT capabilities to their stakeholders’ needs
20%- Integration: Collaborate with Legal, Record Management, Business owners to Identify Record classes, Record Retention schedule, and legal preservation hold on data. Create inventory of Systems, tools and unstructured data. Determine integration strategy of Systems, Tools and unstructured data. Coordinate data mapping with the business. Determine Data Migration strategy of Systems and unstructured data. Collaborate with vendors on integration of SaaS (Software As a Service). Develop Disposition, Data Migration and Archival plans. Coordinate disposition execution with stakeholders. Coordinate the development of Test scripts and execution of integration data testing with Business stakeholders. Maintain R&D Integration SOP’s. Complete Summary Reports to summarize the System Disposition activities and to provide a conclusion about the integration activities
Bachelor's degree in Computer Science or related study required
A min of 10 yrs relevant IT/Business experience including project scoping, analysis and documentation of business and technical requirements required
Knowledge and strong skills in system integration and process management
Strong software skills, especially MS Office Suite software & data analytics skills
Experience in the Pharma industry is essential

116

IT Business Analyst Resume Examples & Samples

Good in managing application system project development and implementations
Liaise with user and vendor to prepare system specification
Monitor and execute projects as planned
Lead SIT and UAT to ensure system delivery with quality
Collaborate with group IT to roll-out and upgrade various group systems
Maintain and support various application system operations
Assist users to study issues and solve problems
If required, work with regional, group IT or vendors to identify the technical solution
Knowledge in Microsoft development environment, server and PC platform
Minimum 5 years experience in projects relating to retail industry, CRM, social media, e-commerce and digital
Fluent in written and spoken English. Oral communication in Mandarin is an advantage

117

IT Business Analyst Resume Examples & Samples

Responsible for maintaining several different corporate systems throughout the software request life cycle and producing reports on an as needed basis
Develop and continuously enhance strong “trusted advisory” partnerships with all internal stakeholders and business colleagues
Provide guidance and training to software requestors on the software ordering and approval process
Ensure appropriate parties are engaged on all new requests (i.e. Information Security Officers, Risk Management, Expense Management etc.)
Assist client with all their inquiries surround a supplier relationship (i.e. payment, vendor management, etc.)
Act as a liaison between the different departments including line of business, procurement, expense management and senior technology management to ensure the line of communications is clear and accurate regarding the Software Management process
Proactively follow up and monitor progress of all outstanding issues until completion, and continually relay the status to the requestor
Evaluate requests across the businesses to identify areas for consolidation and leveraging in an effort to create and take advantage of save opportunities
Communicate to the requestors the status on software requests

118

IT Business Analyst Resume Examples & Samples

Design and deliver high quality components for the Credit Risk platform that conform to architectural standards
Mentor and lead developers, review code and designs, ensure standards are adhered to
Ability to 'own' and manage significant development tasks end to end
Work closely and effectively with other IT teams across the Bank

119

IT Business Analyst Resume Examples & Samples

Serve as primary contact to the business for one or more projects
Manage business and functional requirements for one or more business solutions
Provide project management support for software releases as necessary
Manage relationships with multiple business organizations, global technology groups and 3rd party software vendors including: facilitating requirement and design workshops, reviewing designs, test plans and test cases; reviewing vendor deliverables and schedules; managing quality or delivery issues with the vendor; coordinating end user testing and sign-off for in-house and vendor deliverables

120

Associate IT Business Analyst Resume Examples & Samples

Translating requirements to functional and technical specifications
Providing root cause analysis of complex configuration scenarios related to the field of Combinatorics
Collaborating across various Cross Functional Business and IT Team to progress new development to Production
Collaborating across various Cross Functional Business and IT Team to understand and provide solution to current state system limitations
Potential for leading global wide project SME training
Potential growth opportunity toward Agile Team Facilitator Responsibilities driving scope/priority/workload, leading agile practices, facilitating team stand-ups and retrospectives, driving product backlog grooming, and managing cross team dependencies

121

IT Business Analyst Resume Examples & Samples

Work with business stakeholders to asses current capabilities understand business requirements and develop Technical System Requirements Specification (SRS) documents
Present overall solutions with ROM estimates first to Senior Management intake team within FASST, by adherence to the standards set by EETS on ROM estimates with overall assumptions, and next to the EETS intake review submissions meeting for approval, held on a weekly basis. Upon all approval, share ROM estimates with business
Communicate Intake status and provide timely escalation of possible issues/problems, options and recommendations for prompt resolution to the Technology Project Manager assigned (if any), as well as to the Application Delivery Manager responsible for the execution of the new Intake, and ensure timely notification
Continuously enhance knowledge/expertise of business analysis principles and apply it to business solutions
Adhere to existing processes/standards including the system development life cycle (SDLC) and project management methodology (PMLC), business technology architecture, risk and production capacity guidelines
Support positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

122

IT Business Analyst Resume Examples & Samples

Analyze business requirements
Familiarity with business, compliance reporting requirements and impact of data quality on these reports
Act as a contact between the business users and technology team(s)
Develop Subject Matter Expertise on business processes and technologies
Participate in the planning, execution and validation of system, regression and user acceptance testing where necessary
Extract and generate data feed specific to use cases, to support data quality analysis and to serve urgent business delivery needs
5 to 8 years in the financial industry working on Equity related Systems as Business/Data Analyst or similar
Experience in Equities Trading, proficient cross- equities domain knowledge
Experience in creating requirement/specification documents and supporting the business/end-users
Experience in client facing business management roles
Proven Track record as business analyst performing requirements definition, functional design, preparation of test scripts, and implementation
Excellent analytical and process-based skills, i.e. process flow diagrams, business modeling, and functional design
Ability to own delivery/reported issues to completion
Right attitude to gel well with the technology team locally/globally
The candidate should have the ability to work on multiple projects at any given time
Willingness to work in fast moving environment and deliver solid technical solutions
Must be proficient in Microsoft PowerPoint and Microsoft Excel
The job requires frequent interaction with senior technology managers and business heads, and therefore requires that the candidate is confident and presents ideas clearly
Since the environment is ever changing, thoroughness and organization is expected, as well as sound judgment

123

IT Business Analyst Resume Examples & Samples

A bachelor’s degree in computer science, English or business administration
Excellent English in both writing and speaking
Be proficient in using the Office suite, especially Excel and PowerPoint
At least 3 years of working experience in related fields
Exceptional communication skills and the ability to multitask
Pay attention to details, focus on quality, and remain calm under pressure

124

Lead IT Business Analyst Resume Examples & Samples

Contribute to gap analysis and proposals to the industry standards committees
Creating logical models and physical models for how systems work together
Contributing to automation of message samples, schemas, documentation
Contributing and managing the knowledge base for a domain, including both project artifacts and living artifacts
Establishing trusted working relationships with our customers, maintaining them over time
Must have 5+ years of business systems analysis, architecture, or related area experience
Financial Markets experience (e.g. exchange-based, OTC, FCM, brokerage house)
Knowledge of derivatives, trade lifecycle, clearing, and post-trade processing
Experience with industry standard protocols e.g. FIX, FIXML, FpML
Must have experience in visual modeling, process modeling, and/or data modeling tools
Familiarity with web services and messaging technologies (MQ, JMS, etc.)
Prior experience using Confluence or similar knowledge management platform

125

IT Business Analyst Resume Examples & Samples

In-depth understanding of the software development process and overall project life cycle (Essential)
Able to understand business user requirements (Essential)
Excellent business acumen and client facing skills (Essential)
A conceptual thinker who can present complex ideas and topics to a wide audience (both technical and non-technical) (Desirable)
Good analytical skills, able to contribute to major business change (Essential)
Self assured, dynamic, open to ideas, able to influence others (Desirable)
Able to work to tight timescales, be commercially aware, and have the ability to work well within a team structure (Essential)
Ability to quickly react to situations whilst maintaining a high quality of work (Desirable)
Self starter with a “can do, will do” attitude (Essential)
Knowledge of banking systems (Desirable)
Knowledge of Payments and payment systems, particularly SEPA (Desirable)
Teamwork (Intermediate)
Flexibility (Intermediate)
Planning & Organisation (Basic)
Drive (Basic)
Problem Resolution (Intermediate)
Communication (Basic)

126

Associate IT Business Analyst Resume Examples & Samples

Work on large complex programs as Business Analyst or supports other Senior/Consulting Business Analysts for Enterprise Programs/initiatives
Gather and document business requirements in Business Requirements Document (BRD) with business partners and business users
Develop project charters and small change forms
Present and review business analysis and reengineering results of tasks to mid-level IT and business partner management
Collaborate with internal specialists to research business and technology trends appropriate to business and IT solution definition

127

IT Business Analyst Resume Examples & Samples

Sound understanding and working knowledge of SDLC (Software Development Life Cycle)
Basic understanding of PMLC (Project Management Life Cycle)
Good communication, facilitation, and negotiation skills
Good understanding of businesses and/or organizational practices/disciplines
Works independently and often autonomously in the management of applications and develops strategic thinking/ planning in the execution of work plans
Basic knowledge of external competition, industry and/or market trends in relation to own business
Experience and knowledge of TD SDLC is an asset

128

IT Business Analyst Resume Examples & Samples

Bachelor’s Degree in Business, Computer Science, or a related field or equal experience
Comprehensive knowledge of Microsoft Office applications, including Word, Excel, and Visio
Experience with Software Development Lifecycle and Waterfall or Agile Development Methodologies

129

IT Business Analyst Resume Examples & Samples

Work directly with IT, Operations and Front Office partners to successfully integrate their platforms with our enterprise reference data platforms
Recognize areas of need which our enterprise platforms can help to solve
Create BRD/FRD
Communicate business concepts and expected functional behavior to Developers
Create comprehensive use cases for testing
Project management, implementation and testing plans
2 years’ experience in business analysis
Proficient in SQL and comfortable independently working with relational databases
Technically proficient in Microsoft Office Suite
Bachelor degree Computer Science, Engineering or related discipline
Capable of managing multiple tasks under tight deadlines
Strong analytical, problem solving and communication skills
Strong securities and/or pricing reference data background

130

IT Business Analyst Resume Examples & Samples

Driving delivery functional requirements
Working closely with BA resources from other IT/Logistics functions and Front-Office staff to agree and document F2B designs for the solutions
Effectively partner with regional/local business COOs and desk heads to understand product/market requirements and then work closely with them to document and translate business requirements into technical solutions
Work closely with IT teams to ensure business requirements and effectively understood and implemented
Navigate a large matrix managed organization across multiple teams and locations
Challenge clients / stakeholders in order to make a difference and ensure the development of innovative solutions
Managing defects and IT support for F2B user testing and implementation
Proposing and implementing continuous improvement within the team. Re-organisation within the financial sector is the new norm and processes always need to be improved. there is a good opportunity to influence the roles and responsibilities of the team within the organisation
Degree graduate
6-10 years of relevant experience, ideally business analysis or development/PM in the financial sector
Experience working in an Agile methodology and a solid understanding of the good principles of Agile
Experience in a regional environment across multiple line of business. Familiar with location / regional / global working dynamics
Must be able to vary communication approach to meet the needs of both business and technical audiences
Good verbal communication and presentation skills
Strong understanding of financial products, especially the F2B operational dynamics
Evidence of the ability to influence. Good communication skills and a strong networking capability
Strong analytical skills to be able to dive into discussions with different IT and business teams
A confident, positive approach to contributing to the success of a team

131

It-business Analyst Resume Examples & Samples

Review and analysis of change requests
Providing assistance to IT staff in regards to Change Management policies and procedures
Creating reports for Change Advisory Board (CAB) meetings
Conducting daily CAB meetings
Facilitating Root Cause Analysis gathering process
Processing and analysis of production change reports
Generating Change Management metrics
Contribute to Change Management process improvement initiatives
Development, maintenance and administration of Governance repositories: license, maintenance & support, asset inventory, crisis management
Governance compliance audit
Change Management; Governance; Release Management; Incident Management; Service Desk; IT Infrastructure
Bachelor's degree in Computer Science, Information Systems, or other related field is preferred
Familiarity with Change Management/Governance concepts
Good verbal and written communication and strong interpersonal skills required
Effective problem solving skills
Proficiency with Excel, Visio, PowerPoint, at intermediate level is required
Proficiency with SQL, Visual Basic, Access, Unix scripting and SharePoint is a plus
Ability to maintain production implementation scripts is a plus
Familiarity with ITIL

132

IT Business Analyst Resume Examples & Samples

Must possess a minimum of two years of experience in the field of audiovisual systems design producing technical and creative designs
Must possess knowledge of equipment connectivity, wiring, electronics and operations
Must possess at least two years of experience integrating audio, video, control systems, and production environments
Must possess at least two years of experience working with program flow charts and operator instructions
Demonstrated knowledge of documentation procedures and project management methodologies
Typically possesses experience with CAD, Revit, Solidworks and other 3D creation applications. Knowledge of Revit Families creation a plus
Typically possesses CTS or CTS-D certification
Typically possesses experience with design software and project management tools
Typically possess knowledge of business requirements tools and techniques
Creative “outside the box” thinking and ability to invent, design and prototype
Must be a team player and able to sustain a strong sense of urgency
Must be able to work independently as well as within an interdisciplinary environment
Develop comprehensive, audio visual designs, including low voltage wiring, equipment rack and control room layout, system processing and control, display technologies, and network systems for transport of high-bandwidth audio and visual signals
Creates AV layouts using CAD and 3D building information modeling – BIM (REVIT) along with use of D-Tools and other related design applications while being able to maintain high-level of personal expertise in current and future technology
Assists in business development. Able to work independently yet is able to work within interdisciplinary environment and able to participate in design, brainstorming, and budget/estimating of space design requirements meetings as necessary
Meets with customer groups to determine IT Business requirements
Elicits requirements using interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and tasks and workflow analysis
Provides information to developers and subject matter experts for the establishment of the technical vision and performance needs
Serves as the conduit between the customer community (internal and external customers) and the software development or business process re-engineering team through which requirements flow
Participates in project meetings to review project deliverables and timelines
Works with quality assurance personnel to ensure product adequately meets all functional needs defined in scope of project
Bachelor’s Degree in Computer Science, Arts or Communications
CTS or CTS-D certification
Certifications in use of 3D applications such as Revit, Sketchup, and others
5 years of experience in the field of audiovisual systems design producing technical and creative designs
5 years of experience integrating audio, video, control systems, and production environments
Experience with CAD, Revit, 3D Printing and other related applications
Experience in higher education, architecture, design and innovation

133

Junior IT Business Analyst Resume Examples & Samples

2-4 years of relevant experience
Clear communicator with strong verbal and written communication skills
Strong analytical and organization skills
Takes initiative
Degree in Math, Statistics, or Computer Science
Experience with Excel, VBA, and Visio
Data analysis expertise, SQL/Programming experience

134

IT Business Analyst Resume Examples & Samples

Demonstrated willingness to be flexible and adaptable to changing priorities
Gather and analyze data in support of business cases, proposed projects and systems requirements from a functional and technical perspective
Build relationships with key stakeholders within IS&T that represents the team's interests, coordinate and drive impacts across teams to achieve objectives
Implement standardized tools to drive best practices with an emphasis on repeatability, continuous improvement and gained efficiencies
Understand expected benefits to plan and prioritize deliverables and milestones, ensuring appropriate accountability to minimize risks and achieve process improvement objectives
Demonstrate sensitivity to perspectives or feedback received from stakeholders as part of process improvement considerations to obtain support to achieve benefits for improvement and/or change
Ability to quickly acquire an understanding of a problem and identify practical alternatives
Excellent analytical, communication (both verbal and written), multitasking and organizational skills
Strong interpersonal / relationship management skills
Experience with Software Products: project management tools

135

IT Business Analyst Resume Examples & Samples

Business Analysis - contribute to achieving 'buy-in' from key business representatives to proposed solution; Document functional and non-functional business requirements as identified through the system process mapping and vendor liaison sessions and ensure that all requirements are maintained accurately in the tool set (Magic Draw and JIRA) and ensure that all requirements have been realized accurately in all appropriate functional specifications
Documenting "as is" and "to be" processes and business requirements documents
Coordinating the work of more junior analysts
Specifying working products along defined principles, guidelines and modeling processes using the appropriate tools
Supporting the business engineer by describing and defining the business processes including the (organizational) structures involved
Eliciting, analyzing, negotiating, validating and communicating requirements and their respective impact on different stakeholders
Identifying and documenting the main stakeholders and other sources (e.g. existing systems, regulations) for functional and non-functional requirements
Embed Risk Awareness by designing and operating an effective control environment, proactively identifying and raising control deficiencies and driving diligent and sustainable risk remediation

136

IT Business Analyst Resume Examples & Samples

Driving projects for External Validation (Confirmations) in the Operations IT Organization
Partnership with the business and other relevant stakeholders to drive discussions around scope and finalize the requirements to be delivered by IT
Proactivity in being able to work independently, highlighting risks, issues and dependencies to relevant parties and identifying gaps and improvement areas in the team
Principled Behavior in Document Control, following internal and regulatory guidelines and adhering to the Credit Suisse standards of delivery
People Leadership in supporting an offshore team and effectively managing the bridge between the IT delivery Team and the Business Stakeholders to deliver the projects into production
Must be professional in his/her approach to problems and must be technologically competent to work in an IT environment
6+ years of experience in Financial Services Industry
4+ years of Business Analyst experience required
2+ years of experience with Thunderhead Template Development
OTC Confirmations workflow knowledge and experience in Operations IT is a plus
Proven track record in delivering major projects especially projects delivered in an investment bank or similar institution
Able to perform in high-pressure environment
Good attention to detail and highly analytical and creative
Ability to document information accurately and succinctly
Excellent team player (displays enthusiasm, confidence & commitment)
Good communication ability (verbal & written)

137

IT Business Analyst Resume Examples & Samples

Manage and perform systems implementations and systems enhancements projects. Handles and supports the specifications, planning, development, takeover, testing and documentation of the projects
Technical professional interface to external developer companies to ensure effectiveness and compliance of products
Make decisions/recommend solutions that will enhance the overall outcome of the projects
Ensure the availability of applications for the client and assist in problem management and resolution
Assist in ensuring the technology management policies are adhered to; provide technical solutions on application problems
Ensure all application development projects are fully compliant to strategic architectural roadmap for ICG business as clarified by regional product architects
As Project Manager, he/she is responsible for applications development (internal or external) and implementations within ICG Technology Romania
Work closely with in-country, regional and global applications/architecture/support teams (Data Centres, product support teams, centres of excellence etc.) in order to identify and highlight areas where support model for country can be improved, optimized
May be requested to provide limited support for the existing systems
Perform various administrative activities as required within One Tech department
Direct involvement in tech support and troubleshooting of tech incidents that are escalated from L1 tech support
Understand the environment of the business area supported
Understand the business structure and flows
Possess working knowledge of the end-to-end applications supporting the business flow
Understand business terminology
Translate business issues into technology requirements
Clearing systems and general banking systems
Flexcube, AbSolut and other core banking systems
Financial Industry connectivity (e.g. Central Bank connectivity requirements, Retail and Cards Banking etc.)
Microsoft Products, desktop and servers
Windows/Linux/UNIX OS
Networking fundamentals
Application architectures
Oracle technologies, SQL, PL/SQL, Oracle WebLogic, OFM, Java
Interacting with a demanding customer-base at operation and product levels and ensuring credibility is maintained through solid delivery against commitments
Collaborating to support delivery in a time-critical environment with tight Service Level Agreements
Must be able to interface on technical and business aspects at all levels within the organisation (e.g. CMB, SCOO, CCO, Product heads for Region, Junior Engineers etc.)
Good interpersonal, communication, leadership and management skills
Ability to communicate issues or solutions in both technical and non-technical language
Strong organizational and follow-up skills and the ability to multi-task effectively in a high-volume environment
Customer-oriented
Relationship building and influencing skills
Strong problem-solving skills and analytical approach
Team Oriented with a collegial approach to addressing challenges
Ability to remain calm and objective in a high-pressure environment
Ability to work under stress or with short deadlines
Ability to work in a team of diverse skill sets and cultures
Ability to understand, influence, motivate or coach remote teams
Good communication in English and Romanian
B.S./B.A. degree level is desirable, although relevant experience and strong track record are more important
Oracle, PL SQL programming experience required

138

IT Business Analyst Resume Examples & Samples

Must possess a minimum of 2 years of directly related experience in the field of Business Analysis
Must be able to work independently on complex business process analysis and optimization
Experience facilitating large group discussions
Refined presentation skills to small and large audiences
Typically possesses experience with process flow charting and testing processes
Typically possesses experience with software design and project management tools
3 years of directly related experience in Business Analysis
Direct project management experience
Experience with ERP systems

139

IT Business Analyst Resume Examples & Samples

Provide subject matter expertise for one or more business process areas and supporting systems
Has “deep” experience in the following areas
Experience with the television industry (or closely related, such as film production, or digital video production)
Experience working with an in-house (local) software development & testing team. Agile preferred
Creates and executes simple SQL queries for reporting/analysis purposes
Demonstrate strong presentation skills with one-on-one, with small and large groups
Demonstrate strong analytical, leadership & communication skills including negotiation, conflict resolution, grace under pressure and the ability to manage upwards and across
Participate in assessment and feasibility studies of available technologies and recommend solutions
When required, perform quality assurance on custom and vendor released code in support of both projects and application support activities. Ensure test plans are properly developed and adhere to team standards. Execute test plans to validate application functionality
Coordinate and manage UAT activities with the business
Is able to work under minimal supervision with extensive latitude for independent judgment
Professional, self-starting, self-organizing. Should not expect to lead a staff of BA’s

140

FID IT Business Analyst Resume Examples & Samples

Loans Infrastructure Build-out
Structured Credit Growth
Local Markets & FX Product Diversification
FID Front To Back Remediation
Liaising with Business users and IT Support teams to better understand and clarify requirements
Release preparation and documentation, participation in CAB reviews
Assistance to Support and Dev teams with investigation of requirements and blockers
Knowledge and understanding of fixed-income instruments and pricing

141

Senior Prime Financing IT Business Analyst Resume Examples & Samples

8+ years Finance IT experience, minimum 3+ years in Prime Services (preferably knowledge with Swaps product)
Understanding of Asia market trade executions
Exceptional analytical and problem solving techniques
Flexible, resourceful, willing to learn, and enjoys working with challenges
Excellent interpersonal skills and Business/Stakeholder management skills
Able to work with multiple complex IT systems
SQL (intermediate): Sybase, Oracle, MS SQL
Basic programming language / logic understanding
Familiar with development methodologies: Agile/Scrum, Waterfall
Requirements Gathering, documentation: PID, BRD, FRD
IT Solution design: Flow diagrams, Use cases
Test methodologies: SIT, UAT, Test Cases design
Business presentation skills
External vendor and client management
Vendor Systems: Fidessa, Traiana/UnaVista/CTM, Bloomberg/Reuters
Prime Services business understanding (give-ups/give-ins, margin, financing, position, reconciliation)
Swap product knowledge (swap terms, underlying products: equities, futures, p-notes, bonds)
Securities Lending understanding (short sell/buy to cover, recall, spread)
Trade executions (dark pool, stock connect, DMA, FX)
Trade life cycle (execution, middle office, settlement, finance, confirms)
Asia market regulations/compliance (uptick rule, limit check, inventory management)
Hedge Funds understanding (trading strategies)
Sell-side experience (brokerage, client onboarding)

142

IT Business Analyst Resume Examples & Samples

Gather and analyze information on existing business processes in order to resolve issues and make recommendations that seek to improve business systems and processes
Review, discuss and work within agreed timescales and give feedback to stakeholders any variances arising as tasks are performed
Assist with producing appropriate work estimates for small change development enhancements using knowledge of software development lifecycle
Organize and oversee tasks to ensure that the development/change meets user requirements and expectations
Experience working in the financial services industry preferred
Experience with investment applications is preferred
Enjoy challenging and thought provoking work and have a strong desire to learn and progress (motivated enough to self learn)
Ability to pick up new technology independently
Must have good organization and planning skills – capable of managing own workload
Be able to work under pressure and multi-task while remaining professional and courteous
Open minded, flexible, and willing to listen for other people’s opinions
Interpersonal skills necessary to effectively communicate in person, over the phone, via teleconference and via email with a variety of individuals at all technical levels are required
Must be adaptable to a large variety of assignments
Experience collaborating with people in a functional role, ideally with experience of
Interpersonal skills necessary to effectively interact and communicate with clients and individuals at all technical levels is required. Ability to manage conflict well
Self-motivated. Capable of working with little or no supervision. Able to work independently or as a team player
Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment, working both individually and as part of a participatory team process
Excellent verbal skills (must be capable of communicating clearly and effectively to senior business users, IT management, and internal team members)
Excellent written skills, including ability to produce process flowcharting, requirements, and formal business solution documents
Presentation skills and the ability to influence others in order to meet objectives
Broad knowledge of systems and business processes in use for the Fixed Income Investments function. Understanding of Investments data and market data supporting investment processes is a plus
The ability to multi-task on various support assignments
Excellent communication, problem solving, and analytical skills
Maintenance of up-to-date knowledge in appropriate technical areas
Experience working in the financial sector preferred, particularly within Fixed Income
Broad understanding of the Fixed Income asset class preferred

143

IT Business Analyst Resume Examples & Samples

The business analyst will review and interpret local import, use and export laws and regulations, determine requirements and/or restrictions required for compliance with both local and U.S. re-export controls
Position will be responsible for license applications, permits, registrations etc., as required
They will be writing, posting, communicating and training on the Local Export Compliance program
On-going license maintenance and regulatory monitoring for changes will be required
Assist and support frontline business ELCs
They will insure that documentation received from technology are properly vetted, documented and ready for submission to government regulatory authorities
Work in cross-functional teams to perform data collection and migration to support various application development and deployment activities
Possess strong knowledge of the tools used to support release/config management
Possess a working knowledge of various environments; Distributed, Mainframe, Cloud
Possess a working knowledge of technology related to application, database, and SQL servers from Oracle, Microsoft, IBM, etc, as well as encryption technologies
Must have strong presentation, oral and written communication skills; and ability to work independently with minimum supervision
MS Word, Excel, Business Objects
People skills needed to be effective while working with difficult partners
Knowledge of US Export regulations a plus
Familiar with reviewing and interpreting regulations a plus
Technology Auditor background a plus
Extensive experience in an IT or IT Auditor function

144

IT Business Analyst Resume Examples & Samples

Knowledge of the banking environment, understanding of products and services offered to clients
Sound understanding of system and application build methodologies
Good appreciation of logical workflows with multiple paths
Understanding of KYC and onboarding workflows will be an advantage
Ability to interpret and implement changes within System
Knowledge of project methodologies (waterfall, Agile)
Extensive years of experience in banking or other relevant sector in similar role
Good knowledge of MS Office Suite, including proficiency in Excel and Power Point
Knowledge of SQL other basics in computer languages will be an advantage
Strong data analysis skills utilising Excel
Good teamwork skills in a small local setting, as well as across different geographic locations
Team player and influencer with ability to manage own work slate
Strong organization skills with an excellent attention to detail
Full education through to degree level (A Levels & GCSE)
Hons Degree level education required
Any professional qualifications relevant will be considered

145

Technical IT Business Analyst IDM Resume Examples & Samples

Cyber Security Services - Ensuring IT systems & applications meet required level of security and pro-actively identifying & managing security events through the monitoring of IT systems
Requirements Management in the area of Access Management with focus on Infrastructure Access including negotiating with business stakeholders
Establishing adequate Requirement Management work products while taking in account quality, effort and timeline, including effort estimation regarding Requirement Management work products
Ensure that Requirements are understood by all members of the project team and work closely together with Engineers and Technical Architects to develop feasible and economical solutions
Define Requirements acceptance criteria in a form that enables the testing organization to develop test assets. Gather and validate acceptance criteria for Requirements and review Test Cases in close collaboration with the dedicated Test Manager
Support the Program/Project Manager and Service and Product Management Organization in scope definition, scope control and regarding risks and issues

146

IT Business Analyst Resume Examples & Samples

Experience of delivering complex/large scale testing programs ideally in the Banking domain
Sound knowledge and delivery experience on the following test types/phases: Systems Test, Integration Test, E2E Test, User Acceptance Test, Data Migration Test, Performance/Load/Stress Test, Security Test, Test automation and Usability Tests across a digital platform (desktop, mobile and tablet)
Managing test teams of 5 or more Test Engineers
Good understanding of Risk based Testing and Agile Test methodology; able to implement and drive those within the program
Expert in Test Management and Defect Management tools such as HP ALM
Significant experience in a a range of modern Automation and Performance test tools such as Cucumber, SOAP UI,HP Performance Center
Define and own the testing strategy for the program
Create Test Estimates and Test Resource Plan
Create or input to test plans, completion reports and Post Implementation Reviews
Manage all test cases and defects in approriate tools, providing program audit trail
ISTQB Advanced level Test Manager
Additional IT Project or Testing training
University degree or equivalent expertise (technical, economics or similar)
Min.10 years test / IT Project experience
Min. 5-7 years test management experience

147

IT Business Analyst ERP / EPM Resume Examples & Samples

As part of the project team, take a leadership role in financial matters: record, understand and challenge unit needs and draw up functional specifications
Guarantee the functional parameterization of the solution that is selected (Hyperion, Essbase, HFM, etc.) and implement data transfer strategies
Pilot integration, training and user acceptance test phases (establish test plans, follow up on progress, etc.)
Help lead activities within the unit: define planning, follow up on schedules, review deliverables and the quality of the documentation, pilot developments, keep management up to date
Recommend new ideas on emerging IT technologies in the sector and ensure a technology watch
Contribute to other projects based on the latest developments in EPM
3 years of relevant experience in administrative services, with Hyperion expertise
Ability to collaborate and communicate with internal clients and technical teams
Extensive understanding of EPM issues, knowledge of HFM tools and/or Hyperion Planning/Essbase

148

IT Business Analyst Securities Trading Resume Examples & Samples

Understand the requirements and challenge the various stakeholders
Evaluate high level requirements in terms of feasibility and efforts (costs / benefit)
Identify the impact on interfacing solutions
Generate Business Rules / Use Cases and the corresponding Software Requirement Specifications
Review test cases, support of the testing units in test design and execution
Close collaboration with offshore teams
3+years of experience as Business Analyst
Experience in Financial Services industry
Experience in Securities Trading IT solution (Order Manager)
Experience with message protocols / technologies (XML, FIX, IBT) is a plus
Very good written and spoken English

149

IT Business Analyst Resume Examples & Samples

Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements, DSD, Business Requirements Document, Use Cases, GUI, Screen and Interface designs
Experience in Health and Human Resources
Experience in State Government contracting role,
Familiar with CMMI and other mandated regulation or processes

150

IT Business Analyst Resume Examples & Samples

Knowledge and some exposure to common industry business requirements management tools
Extensive Knowledge of Microsoft Office products, e.g., word processing, spreadsheet, presentation, data base, project planning, process modelling
Knowledge of SDLC and PMO methodologies
Must understand technical problems and solutions in relation to current and future business environments
Knowledge and exposure to some of the common industry root cause analysis methods and techniques
Strong written and verbal communication skills along with the ability to absorb, synthesize and present moderately complex information through various forms of easily understood communications to most levels of business stakeholders, IT management, and technical roles
Ability to facilitate and lead discussions in a mixed technical and business team environment
Must be able to identify and propose alternative solutions to address system issues and enhance existing systems
Must be able to work effectively with limited guidance as well as being an active and contributing member of project teams
Bachelor's degree in computer-related field, or equivalent experience required. In lieu of computer-related degree, under-graduate degrees in other fields may be considered in conjunction with equivalent work experience
Typically has 5-7 years of IT experience with at least 5 years of emphasis on documenting business processes and system requirements
Experience on multiple, concurrent projects that have enterprise-wide impact and require subject matter expertise of process improvement areas and process improvement tools
Experience as a team member on projects to facilitate process improvements involving business areas. Occasionally leads such teams
Experience in the elicitation and formal management of requirements for multiple, concurrent technology projects
Experience in the development of business process scripts and/or hands-on experience with the configuration of business applications
Experience in the manufacturing industry is highly desirable, but not required
Experience with Microsoft Dynamics AX and/or CRM and/or ERP/CRM systems is highly desirable, but not required
Experience with Atlas, SQL, and/or other tools are highly desirable, but not required
Experience with Visio process modelling is highly desirable, but not required

151

IT Business Analyst Resume Examples & Samples

Bachelor's Degree in Information Systems, Computer Science or Engineering
Minimum of 6 months in a Business Analyst role with practical experience in analysis, design and implementation of projects or
Prior experience with completion of business and functional design documents and preparation and execution of test scripts
Prior SQL experience preferred
Experience within the financial services industry a plus

152

IT Business Analyst Resume Examples & Samples

Understands the requirements and concerns of the various stakeholders
Requests, challenges and describes business requirements of the involved stakeholders
Evaluates requirements in terms of feasibility and efforts (costs)
Generates business specifications including approval criteria
Support of the testing units or at the development of test cases
Support the project manager in BA related topics
Several years of experience as Business Analyst
General knowledge related to securities
Banking skills related to the securities services business are necessary: Good knowledge of clearing / settlement / registered shares processes / position keeping process
SWIFT skills mainly related to securities transactions and statements (MT5xx / ISO20022)
Independent, systematic and structured approach and way of working (e.g. Use Cases, Activity Diagrams, UML)
Process-oriented as well as business process know how
Initiative acting and dedicated commitment as well as excellent organizational and analytical skills
Keen perception
Knowledge of UBS (UC / RS)
Flexibility to handle changes to already defined of requirements
Team spirit and dependability
Capable to constructive conflict resolution

153

IT Business Analyst Resume Examples & Samples

Bachelor of Science in Information Systems/MIS, computer science, business or related field or equivalent experience
3+ years Information Technology experience in support of a business function or shared IT service
Experience supporting Point of Sale/Retail system such as; Micros, Oracle, or Reflexis preferred
Retail experience in any capacity preferred for business knowledge
Retail Point of Sale experience preferred but not required
Scheduling or task management software experience preferred but not required
Strong background in application development and database technologies and concepts
Knowledge of SQL is a plus
Excellent PC skills utilizing Microsoft Office software
Detail oriented with the ability to manage multiple tasks simultaneously
Excellent organization and follow through skills
Excellent interpersonal, written and verbal communication skills
Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day
Strong sensory skills, such as good eyesight, good hearing, and dexterity
Ability to operate office equipment, including computers, copiers, fax machines, and phones

154

IT Business Analyst Resume Examples & Samples

Data sourcing work
Understanding and documenting the business requirements, including controls around these processes and SLAs
Strong functional product knowledge across FX, Rates, Credit and Equities including product lifecycle events and economic characterises
A driven individual that is able to maintain focus, learn quickly and demonstrate sound motivational qualities, both individually and part of a team

155

IT Business Analyst Resume Examples & Samples

Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities
Minimum of a B.S. in Computer Science, MIS or related degree and three (3) years of related experience or a combination of education, training and experience
Financial Services industry experience, specifically in Retail Banking, is required
Experience with application prototyping/mockup (using Invision or similar product), UI design, data flow and control flow diagrams, data mapping, CRUD charts, documenting non-functional (e.g., data, security) requirements, and/or assisting with estimates is desired
Knowledge of multi-platform technologies (Tandem mainframe, distributed systems and Windows SQLServer) is desired
Knowledge or Service Oriented Architecture (SOA) environments is desired
Experience with Team Foundation Server (TFS) is desired

156

IT Business Analyst Resume Examples & Samples

Work with business/functional personnel, eliciting requirements through interactive sessions
Work with UX/UI experts and web designers to document the user interface and interactions
Analyze systems and potential solutions, developing specifications and communicating effectively to the application development teams, both onsite and offshore teams
Participate in release planning and estimating and ongoing status meetings. Create and maintain related user stories
Develop and maintain understanding of key business drivers and impacts.Work closely and interactively across all teams to address the business challenges in the best way possible
Bachelor degree in a Business, Information Systems, Computer Science, technical discipline or equivalent technical work experience
IT or Business professional with a minimum of 2 years business analysis experience
Experience with software requirements elicitation, requirements documentation, and requirements confirmation and management
Experience creating wireframes/prototypes and documenting user interface
Experience working with a variety of business users including technical and non-technical staff, facilitating interactive sessions and managing solution expectations
Knowledge of Business Analysis best practices
Ability to understand, anticipate, and document current and future business needs and processes
Strong technical thinking, analytical and conceptualization skills
Strong listening and oral/written communications skills
Experience using Rally or JIRA
Systems-oriented and enjoy working with new tools and applications

157

It-business Analyst Resume Examples & Samples

Assist with the obtaining of specifications related to changes in the business functions of our international business partners. For projects that move forward into development, the business analyst will assist the team depending upon the scope and complexity
Define the business process and requirements while striving to maintain global standards
Document the business requirements (helps to assemble discovery, project definition, and business requirements documents including business process models.)
Document business benefits and assist in preparing executive presentations
Interact with the international users to understand their needs and learn to anticipate ways in which technological solutions can enhance the business processes. Be a continual advocate of business needs
Foster an environment of communication between our IT and Business partners to ensure that business requirements are met
Assist in the creation of business use case scenarios for proposed projects in support of moving those projects forward
Conform to project management framework standards, procedures, and templates. Work with internal and external resources assigned to develop the requirements into technical specifications
Assists in the development of implementation plans. Oversees the development and execution of training and user acceptance testing plans
3+ years of related experience in a business analysis role within the IT function
Must have interaction experience with customers across an organization, ideally in a global setting. International experience is a plus
Retail experience preferred or relevant experience in a complimentary industry such as toy or apparel manufacturing, retail software development, retail consulting, supply chain management, or logistics
Familiarity with Project Management Methodology and exposure to all phases of the SDLC
Exposure to International business culture and language is a plus
Four year college degree or equivalent work experience desired
Demonstrated ability to understand and explain issues to colleagues and users from both a technical and a business functional point of view
Demonstrated ability to communicate goals and objectives to team members
Demonstrated ability to communicate effectively with remote / offshore teams and facilitate meetings with International teams from remote locations
Ability to work as part of a team and independently
Demonstrated ability to coordinate and prioritize
Demonstrated ability to manage and resolve conflicts

158

IT Business Analyst, Asset Management Resume Examples & Samples

Building strong relationships with business stakeholders from all departments front-to-back
Surveying, analyzing, and evaluating business processes, data flows, and architecture, including global systems
Proposing solutions, and documenting revised processes, business requirements, and functional specifications
Managing small projects and enhancement tasks from inception through delivery and post-project reviews
Working with external vendor partners for development, and contributing to quality of their delivery
Training the Support team, analyzing post-production issues, and proposing and owning resolutions
Ensuring an effective control environment, proactively identifying and raising risks and driving remediation
Strong, but pragmatic, views on 'best-practice' architectures and solution design
Strong problem-solving skills with abilities in data-level analysis and process troubleshooting
Ability to work autonomously, but with guidance and collaboration from a closely-knit local team
Awareness of testing methodologies, test-driven development, and talent in probing and discovering functional flaws
Basic technical skills including database structures, SQL, scripting, ability to review code against technical design
Awareness of standard SDLC methodologies, required artefacts, and how this role contributes to the project cycle
Fluency in English, and business-level proficiency in spoken Japanese
University degree, Computer Science or Engineering majored will be consideres plus

159

IT Business Analyst Resume Examples & Samples

Analysis Planning, Monitoring, and Communication: Responsible for executing the tasks outlined in the analysis plan. Often provided oversight and supervision by a project lead or manager. Provides feedback on the tasks outlined. Contributes to a primary system, while staying informed on analysis work for other systems on the project
Elicitation: Informed or participating with supervision on the elicitation sessions, storyboarding, prototyping, and analysis. Elicitation participation often limited to their primary system
Detailed Analysis: Responsible for performing detailed analysis activities such as detailed requirements, user stories, interface specs, UI specs, and report specs for a primary system. Often provided oversight and supervision by a project lead or manager
Solution Assessment and Validation: Reviews QA testing strategy and test plans; Informed on the logical and physical design; Informed or participating with supervision on user acceptance testing
Knowledge Management: Contributes with supervision to the knowledge base for a primary system, including both project artifacts and living artifacts
Trading industry
FIX messaging protocol
Agile methodology

160

It-business Analyst Resume Examples & Samples

Assist with obtaining specifications from the Business (users) to obtain specifications related to changes in the business functions for projects; For projects that move forward into development, the business analyst will assist the team depending upon the scope and complexity
Translate business user concepts and ideas into specific requirements
Follow all project management framework standards, procedures and documentation
Assist in planning, leading, and monitoring testing effort
3+ years of related experience in a business analysis role within the IT function Ability to work effectively in a team-oriented and highly collaborative environment
Experience in supply chain portion of retailing with focus on order management a plus
Experience using Microsoft Project is a plus

161

Ford Credit IT Business Analyst Team Lead Resume Examples & Samples

Lead the team to provide comprehensive Business support for a large multi-year project
Interact closely with business partners, other IT teams, vendors and Ford to plan, prioritize and deliver application functionality
Translate requirements and functional specifications into test cases, ensuring that test cases cover all business
Develop common processes and procedures across multiple applications on various platforms
Work closely with each of the team members, prioritize and assign tasks, provide necessary training and keep the team motivated
Interact with globally located business and IT teams as needed to gather requirements and coordinate testing, and launch of various replacement projects
Ensure that appropriate security and controls are maintained
Resolve application and operations critical situations that impact Treasury Operations availability. This includes working closely with external Vendors, and other Ford Credit Business & IT teams
Ensure security management activities are instituted and monitored
Ensure utilization of appropriate Ford and Ford Credit processes
Communicate effectively with the business partners and IT teams to support day to day operations
Assign support effort related to business customers – instruction and training, investigation, data analysis, ad-hoc reporting, application run requests and operational estimates for any application development
Ensure vendor PO and invoice processing and financial tracking are complete and accurate
5+ years overall IT experience
2+ years IT development experience
2+ years leading team of IT business analyst/developers
2+ years of experience in one of the following areas
Highly motivated professional (self-starter and results oriented), who is able to multi-task effectively
Bachelor’s degree in IT or related field
Experience working with a team of business analyst/developers
Excellent business and technical level written communication skills
Prior programming experience
Experience with USDM (Unified Solution Delivery Methodology) or SDM
Strong securities and controls competency

162

IT Business Analyst, Retail Resume Examples & Samples

Work with Business stakeholders in identifying business requirements for IT projects, products, and programmes of work that maximise business impact / benefits within a realistic setting
Apply business analysis understanding and common sense into day to day deliveries
Degree within Computer Science/Mathematics discipline or similar

163

IT Business Analyst Resume Examples & Samples

3+ years of experience as Business Analyst
Experience with front-end processing / functionality of applications
Banking & Finance skills is an advantage
Be able to understand end-to-end processes
Initiative acting and dedicated commitment as well as excellent organizational skills and keen perception
Good communication and interpersonal skill are required
Be able to work under pressure in challenging projects

164

IT Business Analyst Resume Examples & Samples

Strong working knowledge of TD's Project and System Development Lifecycles
Experience consulting with business teams, IT teams and vendors
Experience developing and delivering training via webinar or classroom
Knowledge and experience with WCAG 2.0 or other Industry accessibility standards
Experience developing test plans
Experience developing instructional video's
Experience developing and posting content on TD connections and Web portal
Knowledge of HTML is an asset

165

Entry Level Sap-it Business Analyst Resume Examples & Samples

Bachelor's Degree in Information Systems, Computer Science, or other related technical degrees
0-3+ years of experience in the role as a SAP - IT Business Analyst or related
Experience with any of the follow: SAP, ERP, Supply Chain or Logistics Analyst
Experience with production support and testing
Experience working on an Agile team

166

IT Business Analyst Resume Examples & Samples

4+ years as a Business Analyst. (financial services an advantage)
Experience in delivering projects for complete software development lifecycle
Commercial / Market Acumen - knowledge of IT trends and innovations that are occurring in the market place
A formal business analysis qualification (e.g. PRINCE, ISEB Business analysis) whilst not mandatory, would be a distinct advantage or a 3rd level qualification in an appropriate discipline or appropriate experience level
Retail Banking Applications experience preferably
Experience of Oracle products or similar product line
Excellent Customer Focus and Relationship Management

167

IT Business Analyst Resume Examples & Samples

5+ years of experience working in Risk and Compliance programs and transformations, managing information security initiatives
Ability to review and asses large programs in complex global financial service companies in a matrixed organizational structure
Understating of Information Security critical areas
Microsoft Office/Suite proficient (PowerPoint, Excel, and Word)
Information Systems or Information Technology Risk certifications (e.g., CISSP, CISMP, CISA, CRISC)
Knowledge of MS Project and Visio

168

IT Business Analyst Resume Examples & Samples

Provide Budapest support for the FRM global Technology platform
Develop strong relations with internal clients/sponsors, and coordinate communications with FRM IT, and other technology teams within the Firm
Partner closely with Middle Office teams based in Budapest to drive global requirements and ensure their prioritization
Manage project lifecycle including creation of business requirements, functional designs, process designs, data flows, prototyping, testing, training and defining support and capacity management procedures
Develop project plans that conform to Software Development Life Cycle (SDLC) standards, and provide comprehensive status reporting for ongoing programs of work
Lead User Acceptance testing
Experience with Risk Management systems and/or strong knowledge of Risk concepts, i.e. in the areas of Market Risk, Credit Risk, Operational Risk and/or Liquidity Risk
Excellent presentation skills including oral and written communication skills
Strong analytic and problem solving skills
Degree in Finance or Engineering

169

Associate IT Business Analyst Resume Examples & Samples

Understand solution processes and requirements
Prototype functionality, identify solutions
Create functional specifications for data conversion and migration and interfaces
Bachelor’s Degree in Computer Science or related field of study
3+ years of experience working in a SAP environment
3+ years of experience with SAP EWM
Hands-on experience as business analyst and with system design and analysis
Demonstrated ability adapt to new technology
Strong analytical, written and verbal communication skills
Demonstrated ability to deliver on project commitments through

170

Associate IT Business Analyst Resume Examples & Samples

Participate in the prototype, build, test, and implement phases of implementing the SAP Extended Warehouse Management (EWM) solution worldwide
Write user stories, test scripts, and knowledge articles for the SAP EWM solution
Work collaboratively with other team members gaining knowledge of the SAP product and implementation experience
Increase application stability and reliability by continuously determining support improvement opportunities as it relates to application health monitoring processes
Bachelor's degree in Computer Science or similar discipline
3+ years of IT business analysis experience
1+ years of SAP EWM Warehouse Management system experience
Strong analytical, written, and verbal communication skills
Aptitude to deliver on project commitments through leadership, teamwork, problem analysis/resolution and productivity improvements
Able to build strong relationships with multiple business and technical customers and adapt language to appropriate audience
SAP Solution Manager ticketing tool experience

171

Associate IT Business Analyst Resume Examples & Samples

Participate in the prototype, build, test, and implement phases of implementing the SAP solution worldwide
Write user stories, test scripts, and knowledge articles for the SAP solution
Work collaboratively with other team members gaining knowledge of the SAP product and implementation
3+ years of SAP implementation experience
Bachelor's degree in Computer Science or relevant discipline
SAP SPP (service parts planning)
SAP CRM/SCM/EWM

172

IT Business Analyst Resume Examples & Samples

Work independently and with higher-level Information Technology (IT) staff to gather and document client requirements to solve moderately complex business problems. This may require extensive research
Administrative duties, such as calendaring, scribing, meeting scheduling will be assigned as needed (less than 20%)
Demonstrated proficiency in basic computer applications such as Microsoft Office software products (must be able to develop Excel spreadsheets from inception, develop PowerPoint Presentations from inception with little direction, and expert skill in Word)

173

IT Business Analyst Resume Examples & Samples

3+ years of experience working with custom SharePoint solutions, including SharePoint 2013 and 2010, including experience with administration and OOB feature functionality
Microsoft Excel proficient (Pivot Tables and Lookups
Strong T-SQL skills including knowledge of with common table expressions, outer joins and unions
Experience with Agile development methodologies and tools

174

IT Business Analyst Resume Examples & Samples

Work with the development team and technology partners to translate user and/or systems requirements into functional technical specifications providing documented use cases, workflow analysis
Collaborate closely with Application Owners, Application Managers, and Solution Designers as the business/functional counterpart in solution identification
Translate requirements and use cases into test conditions and expected results for product, user and operational acceptance testing
Participate in quality management reviews (designs, prototypes and other requirements work products) to ensure they fulfill the requirements
Participate in implementation and post implementation activities (e.g. Deployment, Contingency Planning, and Lessons Learned)
Perform operational activities with minimum supervision, manage incident, track system availability and performance, engage and coordinate with other technology teams to align implementation and testing
Comfortable consulting with clients and/or project teams
Supports Relationship and/or IT Managers, by providing analysis and assessment of potential projects
Working knowledge of business analysis processes, QA methodologies, defect tracking and automated test tools
Experience with SDLC, PDLC, PMLC
Strong communication capabilities with excellent oral, written, and facilitation skills
Ability to coach new or less experienced colleagues and act as a reference
Significant experience and in-depth knowledge of SQL

175

IT Business Analyst, AML Technology Resume Examples & Samples

Works closely with business to determine requirements, perform gap analysis and prioritize issues
Translates technical concepts to business audience and business information to a technical audience
Participates in developing estimates and implementation plans for technical solutions
Partners with team members to develop project schedules, reports and documentation. May be required to act as project lead on small projects and/or provide direction to others on the team
Works with User Experience / Design resources to help visualize requirements into prototype
Timely and accurate project status reporting
Experience with writing SQL queries

176

IT Business Analyst Resume Examples & Samples

Understand engine overhaul processes to maximize benefits of leveraged ERP solutions
Improve solution integration with operations, finance, logistics, and other groups within MAS Oklahoma (PWOC)
Train new employees to be proficient in SAP for their daily job function
Provide on-site trouble shooting
Lead continuous improvement activities to investigate turn backs, escapes and improve application performance, quality and reliability
Communicate any SAP application related issues, such as modification of the access privilege of existing employees, getting new employees' access, resolution of any outstanding help desk tickets, etc
Actively participate in the periodic ERP telecon organized by the ERP group in the US to provide local input on waterline projects as well as communicate any local specific requirement
Implement any system wide enhancement under the guidance from US
Improve Master Data setup, such as configurator, kit cart data, etc

177

IT Business Analyst Resume Examples & Samples

4+ years of related professional experience
Experience with Business Intelligence initiatives and related data analysis tools
Experience in Transactional Analysis related to Product Management
Experience in Pricing Analysis / Modeling as well as product volume and revenue forecasting
Successful track record of full SDLC project team participation
SDLC experience in Waterfall and Agile environments
Basic knowledge of data base design and tiered application architecture
Proven ability to gather, understand and document business requirements
Microsoft Office/Suite proficient (Word, Excel, Visio, PowerPoint, Visio, Project and Outlook)

178

IT Business Analyst Resume Examples & Samples

Coordinate problem solving for retail ERP business problems
Track open issues and provide weekly status reporting
Provide training for the user community when required
Work with retail IT team members to understand customer requirements and concerns
Work with technical analysts and external consultants
Bachelors in Information Systems, Computer Science, Production Operations or related field preferred
2+ years experience in project management, preferred
5+ years experience in retail IT environment preferred
Common market place retail ERP/POS system (e.g. SAP, APTOS, etc.) preferred but not necessary
Experience with SAP AFS a plus
Experience with one or more retail ERP systems
Ability to work with all levels of users and management
Excellent written skills to document issues and functional specifications
Strong analytical and organizational skills
Excellent communication and interpersonal skills
Demonstrated ability to multi-task in a fast-paced environment
Highly-motivated self-starter who is innovative and quick to learn
Opportunities for international travel may become available for qualified team members as software is rolled out globally

179

IT Business Analyst Resume Examples & Samples

Work closely with business partners and other Business Analysts in translating conceptual ideas into business needs, business requirements, and value added solutions
Assist with and may facilitate high level and detailed requirement gathering sessions for the purpose of current and future business process modeling and use case identification. Facilitate the business, technology and vendor partners to discover alternatives and determine the most viable solution for the business
Act as a liaison between business line and IT partners to drive results; support business strategies, negotiate requirement agreements and commitments. Assist in processes and managing of the in-take, prioritization and reporting of the demand for IT resources
Assist in user acceptance testing, implementation validation, and business acceptance of solution
Create project documentation such as business requirements and process flows
Follow direction from more experienced Business Analysts
Participate in BA functions that may cross multiple IT project and user areas
Provide training, support and guidance to the user on product/functional features. Assist in facilitating continuous and coordinated customer communications, including research and support of problem resolution
Provides training, support, and guidance to the user on product/functional features
Independently facilitate continuous and coordinated customer communications, including research and support for problem resolution
Independently facilitate processes and management of the in-take, prioritization and reporting of the demand for IT resources
Four year degree in Business or related field; or equivalent experience in banking, IT or communications
4 or more years of experience in a business facing role working with the business community to bring concepts to projects and ensure business value through the project delivery
Demonstrated ability to analyze complex issues using critical thinking skills
Experience in business facing roles at multiple levels of the organization
Experience with formally documenting the results of business analysis activities
Knowledge of BABOK® tasks and techniques
Experience using various business analysis techniques in requirements gathering and validation
Demonstrated analytical, negotiation, collaboration and influencing skills
Proven ability to effectively develop and maintain relationships at all levels of the business, including IT and vendors
Financial or banking industry experience preferred

180

IT Business Analyst Resume Examples & Samples

Bachelor of Science in Information Systems/MIS, engineering, computer science, business or related field or equivalent experience
Information Technology experience in support of a business function or shared IT service through internships or other equivalent experience
Exposure to Product Development area preferred
Background in application development and database technologies and concepts

181

IT Business Analyst Resume Examples & Samples

Acts as a partner with the business to facilitate and implement technology solutions for Wealth Management
Able to sense trends in reporting environments for current and future requirements. Knowledge of financial industry, especially as it relates to Private Wealth Management and Portfolio Reporting is desired
Able to as a liaison between product owners and technology implementers – describe business functions to technical audience and translate technical capabilities, issues to business
Is well versed with the various SDLC processes. Agile a huge plus
Creates detailed functional and non-functional requirements based on business requirements for user interface
Validates application development, QA test cases to ensure scripts will conform to the expected system behavior
Gathers and interprets information from multiple sources and makes recommendations based on the analysis
Has great Communication skills: clear and concise written and verbal communication, create effective presentations, create documentation targeted to a technical audience
Acts as a project lead from time to time on small projects and provides directions to developers, team members
Is a Team player: partner with team members, develop productive working relationships with other stakeholders, maintain a client focus
Financial Services industry experience is required; knowledge of Wealth Management, Trading Systems, and/or Portfolio Management is highly desired
2+ years of experience gathering requirements, creating formal documentation, data mapping, writing test cases, and overseeing testing and user acceptance is required
Previous programming experience, or familiarity, with Java/J2EE is highly desired
Reporting design and knowledge of various report writing packages such as Jasper, JasperSoft, JasperReports, SSRS, Crystal, etc. is highly desired
Knowledge of Team Foundation Server (TFS) is highly desired
Strong SQL skills and experience in an Oracle environment is highly desired

182

IT Business Analyst Resume Examples & Samples

3+ years of related experience in a similar role
Strong understanding of SQL
Expert in business analysis tools and techniques and experience in using such tools to help drive a deeper understanding of requirements
Comfortable working in an Agile environment
Microsoft Office/Suite proficient (PowerPoint and Visio)
Experience working within the Media or Advertising industry
Experience with tools, such as Tableau

183

IT Business Analyst Resume Examples & Samples

5+ years of Business Analysis experience
Knowledge of Reference Data consumption patterns and use cases
Experience with System to System migration
Hands on with Data Quality analysis
Fixed Income and Equities product knowledge
Good foundation in relevant IT concepts, e.g. data distribution methods, data modeling, messaging, bi-temporality etc
Literacy SQL or similar query languages to support analysis
Experience managing cross departmental IT rollouts within a Investment Bank
Background in the Investment Banking industry

184

Originations IT Business Analyst Resume Examples & Samples

Bachelor’s degree with 3+ years project and financial experience or- Equivalent overall experience gained through 6+ year’s project work experience
Proven ability to ask the right questions to elicit the business’ needs, and document thoroughly. - Capable of pushing back intelligently; Experience working on projects with complex problems and creating clean and simple solutions
Ability to think abstractly and make proactive recommendations to senior management
Technical Skills: advanced with MS Word, MS Excel, MS Power Point and Visio. Oracle, TOAD and/or SQL experience Ability to merge and manipulate data pulled from multiple sources and translate into meaningful graphs and charts
Strong oral and written communications skills; able to express thoughts and ideas clearly; Ability to present and articulate well in forums of 10-20 people
Conscientious and very detail oriented; Able to work in a fast-paced organization and meet deadlines
Strong prioritization and organizational skills
Results driven, with a commitment to continuous process improvement and quality
Problem-solving abilities

185

Otis Global ERP JDE IT Business Analyst Resume Examples & Samples

Architect the JDE solution for this functional area based on the core business team’s requirements. Work closely with the business core team and the outsourced development partner (L&T / IBM)
Real JDE experience in setting up and configuration the system, data models and JDE integration, deployment experience in working with business sites and testing out and validating the readiness of the system, data, and the business preparedness for determining go live timing
Ability to debug issues and follow the data through the logic to determine the real corrections needed
Must be willing to manage as well as get involved in the full details to ensure the design, delivery and support of this function meets the Otis business requirements

186

IT Business Analyst Resume Examples & Samples

Work with Compliance IT and Actimize to implement several surveillance models targeting Information Barriers
Work with Compliance users to gather and document requirements
Work with Compliance IT to analyze equity/debt cash/derivatives data and model surveillance model results using proprietary and market data; that is, ability to perform data mining using SQL or MS Access or equivalent tool and determine if existing data will work with potential new models, or articulate requirements for new data
Perform initial and periodic calibration of surveillance models; host calibration sessions with users
Continue enhancements coordination between users and Compliance IT post model rollout

187

IT Business Analyst Resume Examples & Samples

Work with various business and technology teams to identify, assess, document, and implement RPA solutions using RPA tools (WorkFusion, Automation Anywhere)
Support senior Project Manager in management, execution, and support of RPA deliverables, including infrastructure and RPA tool rollouts
Facilitate working sessions with ICG groups to effectively review and track Robotics Process Automation use cases
Prepare status reports for senior-level working groups, steering committees and executives
Management of Panorama (internal delivery management tool) to ensure staffing, deliverables and status reporting for projects in SMC are updated
Structure processes to collect all CITI mandate project documentation
Executes tasks in support of various IT Business Analysis projects and applies a good understanding of procedures and concepts and basic knowledge of other technical area
Developing level professional role that supports various business analysis projects and activities
Supports process automation, business process redesigns, documentation of new technology, and communication efforts between business units and technology groups
Applies good understanding of how the team and area integrate with others in accomplishing objectives
Has moderate but direct impact through close contact with the businesses' core activities
Exchanges ideas and information in a concise and logical manner
Bachelor’s Degree in Finance, Economics, Computer Science, Engineering or a similar discipline
Minimum of 2 years IT Business Analyst experience
Experience with operational business processes and workflow diagrams
Experience working closely with IT and development teams
Experience with Project Management preferred
Strong proficiency in MS Office, Visio and Project
Knowledge of RPA Software: WorkFusion, Automation Anywhere, BluePrism a plus
Good understanding of financial instruments
Experience in a securities and pricing operations environment
Experience forecasting and reporting financials
Strong teamwork skills in a small local setting, as well as across different geographic locations

188

IT Business Analyst Resume Examples & Samples

Collaborates with business partners, including senior management, to define business objectives, process, and requirements in various areas
Ability to build current state and future state business process maps
Within the context of the project, leads discussions with business partners to better understand the business environment, to determine potential impacts on the project scope and objectives, and to modify the requirements management plan, if required
Builds, sustains, and leverages relationships with individuals within his/her area of immediate responsibility when gathering, validating, and approving requirements to establish a comfort level in managing relationships and understanding business needs and assurance that a quality result will be delivered
Determines the best approach for eliciting, analyzing, validating, and prioritizing requirements to ensure that the necessary information is captured from the relevant stakeholders to address the business needs
Participates in the full development life-cycle, including requirements change requests, clarifications with developers and quality assurance analysts and guidance for business user acceptance testing (UAT)
Possesses a university degree/college diploma in a relevant discipline
7-10 years progressive business analysis experience, supporting smaller to medium-sized technology projects and QA
Ideally experienced with regulatory type projects
Demonstrates solid business knowledge of the Finance/Banking industry, specifically brokerage
Demonstrates knowledge of technologies supporting business applications
Completion of the Canadian Securities Course (CSC), is desirable
Ability to quickly learn organizational structure, business strategies and processes
Strong Documentation Skills (Capable of writing clear and well-structured business documents)
Strong MS Office Skills (Word, Excel, Project, Outlook, Visio)
Strong facilitation and presentation skills
Ability to identify business needs and appropriate solutions
Very analytical and detail oriented
Ability to handle multiple tasks simultaneously

189

IT Business Analyst Resume Examples & Samples

Technically competant in the usage of Application Performance Management within a dynamic large enterprise
Capable of creating an addressable usage of APM from abstract business problems
Are a great mediator
Analytical and logical (you can solve problems like nobody’s business)
An excellent communicator, with strong interpersonal skills
Motivated, self-directed and driven
Multi-year experience of working with monitoring technologies, with a specific expertise in Application Performance Monitoring
Experience of working with AppDynamics or similar tools
Unix Shell / Perl scripting skills
Understanding of common application frameworks, including Websphere Application Server, Tomcat
Understanding of common application landscapes such as .NET and Java

190

IT Business Analyst Resume Examples & Samples

Create designs for technical solutions to resolve business problems and pilot the use of components of new systems with an eye toward meeting requirements efficiently
Communicate with business customers, clients, and project leaders to identify and evaluate user and business requirements
Create and facilitate efficient and cost effective solutions and analyze systems specifications to ensure they meet business and IT requirements
Supervise all integration processes with new clients and other third-party vendors
Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in the form of reports
Ensure that all project documents are safely kept and accessible for future reference
Carry out routine testing of software patches; assist with new releases, and approve and facilitate user acceptance testing
Monitor queue to ensure that all necessary orders are checked and released on time
Conduct research on how IT systems are used and suggest systems improvements and efficiencies
Communicate effectively: speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques
Creativity/innovation: develop new and unique ways to improve operations of the organization and to create new opportunities
Foster teamwork: work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
Lead: positively influence others to achieve results that are in the best interest of the organization
Make decisions: assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
Organize: set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
Plan: determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
Solve problems: assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
Experience with project lifecycle management methodology (PMBOK)
Experience as a business analyst
Strong verbal and written communication skills are critical
Solid presentation skills – must be able to present to senior management
Able to successfully multi-task and adjust to changing priorities
Strong knowledge of Loan Servicing Processes
Knowledge of MS Office including MS Word, Excel, PowerPoint, and Visio is required
Knowledge of Microsoft Project, SQL Enterprise Studio, SharePoint
Knowledge of Bayview applications and servicing programs
Understanding of Continuous Process Improvement
The individual must have a solid understanding of the day-to-day execution of business tasks
Demonstrated ability to effectively communicate and analyzes business needs in order to create business requirements and assist in technical documentation
BA/BS or higher

191

IT Business Analyst Resume Examples & Samples

Provide excellent customer service and support to end users and form productive relationships with internal customers by listening, clarifying, and responding effectively
Communicate to end users and project team in a professional and consistent manner throughout the entire process
Provide proper communication, guidance and support to the end users throughout design and Go-Live process
Responds to user problems, explains new processes, and presents deliverables in a timely matter
Communicates/escalates issues to leadership clearly and in a timely manner to ensure timelines are not affected
Adheres to ARAMARK standards to ensure proper tracking, documentation, and support is provided
Document, report, and communicates project risks, progress and status to management
Escalate appropriate business process and standards challenges to the technical team or leadership committee
Will manage multiple questions/issues for assigned sites
Communicate in a clear and confident manner to the end users the proper understanding of the data alignment process and all applicable technologies
Support end users through design, go-live and post deployment. Responsible for multiple sites concurrently and responsible for updating all documentation and project plans throughout site processing

192

IT Business Analyst Resume Examples & Samples

3+ years of relevant experience in Business Intelligence, Analytics, or Consulting in an e-Commerce environment
Bachelor's Degree in Economics, Business Administration, IT or Mathematics
Experience with Quantitative Analysis
Ability to create queries in SQL
Microsoft Excel proficient (Pivot Tables, V-Look Ups, Macros, etc.)
Familiarity with Power Query, PowerPivot, DAX, MDX, and/or VBA
Experience with RedShift
An understanding of Tableau, Python, Enterprise Reporting Platforms (MicroStrategy, OBIEE, Cognos, etc.)
Previous experience in Web-Analytics, Testing Tools and/or website creation tools (HTML, Django, etc.)

193

IT Business Analyst Resume Examples & Samples

5+ years of experience as an IT Business Analyst; 5+ years of experience with Manhattan Associates WMi or WMOS applications
Experience in SDLC and Project management methodologies
Experience with business process, functional design concepts and principles
Experience with leading small projects
Microsoft Office/Suite proficient (Excel, Word, PowerPoint, etc.)
Degree in Information Systems or Business Management
Experience with MS Project Management
Experience with relational databases and tools (SQL/Query)
Apparel Industry experience

194

IT Business Analyst Resume Examples & Samples

Business requirements elicitation, analysis and management
Identifying, evaluating and having a clear understanding of the high-level business needs of internal stakeholder
Translating business requirements to detailed technical requirements with fluency to enable IT technical teams
Critically evaluating information gathered from multiple sources and reconciling conflicting requirements
Creation and update of requirements traceability matrix against solution architecture, design, test planning and hand-over to support
Providing technical analysis and preparing presentation of recommendation to management
Continuously monitoring and analyzing potential impacts to requirements and technical scope
Assist in developing and validating test plans
Contribute to development of solution proposals including business need, cost/benefit analysis, feasibility and gap analysis
Conduct risk assessments for solutions including impact on business process
Conduct and/or facilitate information sessions and user training for new applications
Play a pivotal role in the post project assessment process to ensure user acceptance and drive business efficiency

195

L Oreal , IT Business Analyst Resume Examples & Samples

Provide project management and global support for one of the R&I core applications. Coordinate upgrades with the vendor, ensure support calls are being handled and plan enhancements
Identify or test new technologies / applications that can benefit R&I; execute a proof of concept and create a business case for global deployment following the R&I IT approval process
Work with global team members to define or conform to the global application architecture and standards. Ensure that local applications and innovations fit within this framework
Interact with suppliers and external service providers as necessary to execute the proof of concept tests
Bachelor’s degree in a technical Computer Science discipline required with 3-5 years of application development / support
Experience using various development tools or new technology implementations; application testing and deployment techniques; web application, cloud integration, and mobile technology tools / techniques
Knowledge and use of multiple technologies, programming languages, database systems, and / or development environments. Microsoft tools and databases are mandatory (.net, C#) with other technologies a plus
Demonstrable programming experience
Skilled project manager with proven ability to coordinate multiple people across sites and teams to deliver on-time
Able to work effectively alone or in multidisciplinary and virtual teams
Customer focus – ability to work effectively with non-technical people to understand their requirements
Key attributes: active listening skills, excellent organization and presentation skills, inquisitive, creative, innovative, positive nature, team player and collaborator; self-motivated; passion for technology
Excellent verbal and written communications skills with French language ability a plus
Scientific knowledge or laboratory work experiences a plus
Travel – 5-10% (International and Domestic)
Operates with limited supervision to achieve project goals. Periodically reviews progress with senior management and seeks guidance as necessary
Has responsibility for applications or technology that supports 75 - 125+ global end users

196

Emerging IT Business Analyst Resume Examples & Samples

Support large, multi-functional chartering sessions with stakeholders
Consult with others on initiatives, projects, or programs as either a domain or business analysis process expert
Explain and contribute to the current state and the future state models with stakeholders
Establish the roadmap for achieving the future state with business and IT partners
Help stakeholders to prioritize requirements
Plan, breaks down, and estimate requirements elicitation and analysis tasks
Participate in the planning, creation, and execution of business partner testing and acceptance testing
Apply security and controls principles when characterizing business processes, addressing business risks, and specifying requirements
Knowledge and experience in Agile and waterfall methodologies
Ability to work independently, and as part of a global team
Demonstrated ability to deliver on project commitments through leadership, teamwork, problem analysis, resolution and productivity improvements
Experience in conducting user workshops, focus group sessions and other collaborative techniques

197

Digital IT Business Analyst Resume Examples & Samples

Proven experience in a business analysis role in retail, preferably within the digital space
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of directors, managers, and subject matter experts
Proven experience of working across the full project lifecycle (from initiation through to benefits realization) within both structured and agile project environments
Good relationship management skills - able to engage with and gain confidence of others and maximise their contribution to the requirements process
Strong analytical and product management skills, including a thorough understanding of how to interpret customer / business needs and translate them into application and operational requirements, including writing test driven requirements specifications
Experience of delivering requirement artefacts according to standard templates, including user stories, using business language, ensuring requirements are robust, unambiguous and testable

198

IT Business Analyst Resume Examples & Samples

Production Operations Knowledge - Has an understanding of how production lines operate
Deep understanding of different manufacturing models and strategies to drive process change and leverage business systems to drive operational value
Knowledgeable of how material moves in and throughout the factory. This includes everything from placement of the vehicle order, receiving of material, pull of material to the line, consumption of the material and delivery of the final product
Previous experience on large system integration projects a plus
Demonstrated experience leading and working with both functional and technical teams
Client/stakeholder facing experience dealing with different levels of leadership
Participation in multiple systems integration projects through an entire lifecycle
Be able to communicate effectively to technical as well as functional resources
Knowledge of technical architectures, data integration, and software development lifecycle
BA/BS diploma and 7+ years working in a production environment. Or other evidence of exceptional ability
Able to work in a fast-paced environment and navigate through an ambiguous environment
Ability to deliver results through influence without authority

199

IT Business Analyst Resume Examples & Samples

Classification systems architecture, administration, and governance; work in alignment with the ITC organization to ensure continued compliance to US and international regulations
Translate business requirements into detailed functional specifications, user interface specifications, outputs, and general system requirements
Lead and manage application development (including database) and release cycles, including post release research and analysis
Design and integrate business processes and data flows between trade compliance applications and other applications (including engineering and MES systems)

200

IT Business Analyst / MS SQL Server Resume Examples & Samples

Define, document and assist in translating high level business requirements into system requirements specifications (SRS)
Adhere to existing processes/standards/methodologies SDLC, PDLC, business technology architecture, risk and production capacity guidelines
Communicate delivery status and provide timely notification of possible issues/problems, options and recommendations for prompt resolution to the Project Manager
Continuously enhance knowledge/expertise keeping current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques to support effective solution development/delivery
Build relationships and work collaboratively to identify solutions and resolve problems
Provide regular updates to management throughout projects
Works independently in the business analyst role
Involved in all aspects of the business analysis process
Acts as a key BSA resource for the project team and the business
Experience in working with remote teams
Ability to develop strong relationships with peers, internal and external customers and IT partners
Ability to understand and acquire new technical skills
Ability to work effectively in a fast paced environment, manage priorities and work with minimal supervision
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201

IT Business Analyst Resume Examples & Samples

Liaise with business units and IT application developers to develop and implement large scale, detailed project plans and workshops
Monitor and track project progress to ensure objectives are met by frequent communication with project team, management and all key stakeholders
Analyze impact of system changes triggered by the business or IT, review and provide comment for business process
Co-ordinate and manage external vendors to ensure quality and timely implementation
Preparing prototype to elaborate ideas to fulfill user requirements
Provide systems training to new users
Update systems documentation and record use cases and functional requirements, and prepare presentations to address particular issues, risks or options
Support and assist in data warehouse, business intelligence and data analysis
Degree holder in Information Systems, Business Administration or related disciplines
2 years of experience in Business Analyst or Project Manager role, preferably with regional exposure in sizable companies
Proven experience in project management with ability to work with all levels, especially senior management
Good command of verbal and written English and Mandarin communication skills
Strong business acumen and problem solving skills
Analytical thinking, well-organized, detailed-oriented, self-motivated and multi-tasking
Flexible to travel, require to attend conference calls to discuss with clients on their requirement during US daytime
PMP/PRINCE/SIX SIGMA credential; experience of any BI tools is advantageous

202

IT Business Analyst Resume Examples & Samples

Acts as a liaison among stakeholders in order to assist them in query tuning and training of the BI toolset from simple reporting to advanced ad hoc reporting and analytics
Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals
Interprets and transforms information based on business requirements and provides the data for delivery
Conducts detailed research of vendor products and assists with general project management

203

IT Business Analyst Resume Examples & Samples

5+ years of professional software development experience
3+ years financial services experience required, preferably in the Hedge Fund industry or sell-side
Minimum 2-3 years of experience in a business analyst role at a hedge fund or financial services company with a focus on compliance and trade workflows including knowledge of reporting requirements across multiple jurisdictions
Solid business knowledge in financial instruments (multi-asset class) and security master data
Excellent communication skills, both oral and written, with a strong customer service orientation
Project management experience including ability to effectively gather requirements, scope and prioritize projects
Database knowledge with an understanding of computer programming e.g. C# and SQL
Ability to understand / conceptualize software architecture / data workflows
Strong technical skills including Visio, Excel, MS Project, and Jira with ability to interface with technology teams and translate business process needs into software requirements

204

IT Business Analyst Resume Examples & Samples

Assist the business client in identifying their business needs and to be able to understand, collect, categorize, and prioritize all the requirements for a project
Interact with the client to ensure that the solutions that are being suggested address the relevant requirements and to ensure that those business requirements are achievable
Interact and work with business and I.T. staff to determine and document the functional requirements necessary to achieve a set of business requirements
Working with clients to document the business case for projects
Conducting basic analysis and research of the industry that the customer belongs to
Prepare and define the scope of the project with the Project Manager or independently
Assist in determining the effort and the cost of the project
Draft and document business, functional, and non-functional requirements
Work with the Project Manager to develop and maintain project plans to meet the requirements and to deliver solutions for various projects
Experience in meeting with business clients to discuss their needs and to elicit and document related requirements
Experience working with teams made up of various stakeholders, including business clients, technical staff, developers, middle and upper management, etc
Experience in documentation and various software tools typically used to perform business analyst duties, including but not limited to MS Office, project management software, business diagram software, etc. Also, should be willing and able to learn new tools
Knowledge of common project documents, such as Project Requests forms, Project Charters, Project Plans, Application Documentation, Requirements Documentation, etc
Familiarity with common technical information systems development concepts, such as Application Design, Data Architecture, Data Warehouse, Database Design, User Interface Design, Data Integration, System Development Life Cycle, Waterfall and Agile project management, Application Maintenance, Packaged Application Integration
Bachelor’s Degree (Business, MIS, IT or related field preferred)
MBA preferred but not required
Business Analyst Certification preferred but not required
3+ years of experience working as Business Analyst working on I.T. related projects

205

IT Business Analyst Resume Examples & Samples

3 years experience in writing functional specifications & basic architectural diagrams
3 years experience in and understanding of software development, testing, change mngmnt, release mngmnt
3 years experience in working in-person & remotely w/client
2 years experience in facilitating meetings, taking meeting minutes, & providing necessary follow-up,
2 years experience in using Microsoft Office Suite or other requirements tools

206

IT Business Analyst Resume Examples & Samples

Degree in Information Systems, Computer Science or related technical discipline or equivalent
Ability to translate technical information into terms understandable by non-IT savvy personnel
Adept at interacting in both business and IT focused discussions
Ability to influence and negotiate with clients and suppliers
Experience implementing IT systems from a business function role
Saleforce.com knowledge/Certification

207

IT Business Analyst Resume Examples & Samples

In partnership with IT management and project managers, serves as the liaison between IT and the business units for project and communication needs
Prepare and presents materials for the Technology Steering Groups
Manage the IT project portfolio
Holds standing business discovery meetings with key stakeholders to align business goals with IT
Works with project managers, establishes and manages the software development lifecycle (SDLC) for IT
Participates in Planning and Requirements for all IT Omni projects
Develop test plans, use cases and test scripts for testing new applications
Participate in software application testing and quality assurance
Develop and manages implementation and training documentation for new applications for both business units and for IT support
Assist the service desk with first level support for newly implemented applications
Provide business process analysis and current process mapping for all IT project requests through interviews and meetings with business users
Create business user specifications for IT projects and works with developers and administrators on technical specifications
Assist business units with process analysis as needed, including those that may not need a technical solution
Assist with IT controls documentation and risk mitigations
5 years IT experience required
7 years’ retail experience required
Business analyst experience required. Business unit analyst experience help
Process mapping software experience required (MS Visio or similar)
Retail fashion industry experience a plus
Strong analysis and problems solving skills

208

IT Business Analyst Resume Examples & Samples

Functional/technical leader of medium to large projects for a specific business capability. Accountabilities across multiple functional and technical areas with wide range of complexity
Proactive analysis of business processes and identification of innovative ways to address near term business needs which includes identifying these opportunities, reviewing and obtaining a disposition decision from the appropriate business client, assessing the fit of these opportunities into current initiatives, or including the opportunity in future demand
Works directly with capability teams and business resources to establish requirements for the implementation analytical solutions
Employs appropriate vendor management and contracting protocols
Drives the evaluation of the factors which must be addressed in the change program
Maintains in-depth understanding of both processes and analytical needs for their capability area
Influences policy formation; contributes to User Groups; significant contribution to strategic direction
Leads Continuous Improvement (CI) initiatives; consults and shares knowledge across org; full awareness of industry trends
Business analysis: Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change
Conducts research investigations at a high level for strategy studies, business requirements specifications and feasibility studies
Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks. Identifies stakeholders and their business needs
Business risk management: Carries out risk assessment within a defined functional or technical area of business. Uses consistent processes for identifying potential risk events, quantifying and documenting the probability of occurrence and the impact on the business. Refers to domain experts for guidance on specialized areas of risk, such as architecture and environment. Co-ordinates the development of countermeasures and contingency plans
Requirements Definition and Management: Facilitates scoping and business priority setting for large or complex changes, engaging senior stakeholders as required. Selects the most appropriate means of representing business requirements in the context of a specific change initiative
Drives the requirements elicitation process where necessary, identifying what stakeholder input is required. Obtains formal agreement from a large and diverse range of potentially senior stakeholders and recipients to the scope and requirements, plus the establishment of a base-line on which delivery of a solution can commence
Takes responsibility for the investigation and application of changes to program scope. Identifies the impact on business requirements of external impacts affecting a program or project
Autonomy: Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities
Influence: Influences organization, customers, suppliers, partners and peers on the contribution of own specialism. Builds appropriate and effective business relationships. Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments
Complexity: Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organizational requirements
Business Skills: Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives. Analyses, designs, plans, executes and evaluates work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives
Understands the relevance of own area of responsibility/specialism to the employing organization. Takes customer requirements into account when making proposals. Takes initiative to keep skills up to date. Mentors colleagues. Maintains an awareness of developments in the industry. Analyses requirements and advises on scope and options for continuous operational improvement
Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder. Takes account of relevant legislation
7+ years of Professional experience
5+ years of Information Technology experience including working directly with business clients
Experience managing IT Anlytic Projects and/or Programs
Experience with deploying and driving execution via performance measurement, benchmarking, and related visual management
Held prior accountabilities that required influencing leaders outside of administrative authority
Strong leadership skills with experience managing people in offsite and remote locations
Strong leadership and service delivery skills
Cultivates networking opportunities with peer organizations
Broad range of business and IT experiences; Has achieved technical and/or business certification(s)
Experience managing external vendor resources
Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers
Verbal and written fluency in English is mandatory

209

IT Business Analyst Financial Coordinator Infrastructure & Workplace Resume Examples & Samples

Working with the Infrastructure and Workplace teams to ensure the deliverables expected as per the financial planning calendar are met, gathering input from different budget owners
Providing visibility on opportunities for savings by analyzing spending trends and actual vs budget gaps
Supporting the establishment of the processes and procedures to cross charge to the regions and the business units for service costs as per the agreed upon financial model
Provide a consolidated view of spend across the different regions for both Infrastructure and Workplace
Providing visibility to actual spend per period and explain variances. Provide executive reports that will enable not only the analysis of the past, providing foresight on spend to enable proactive decision making to meet financial targets
Supporting on the creation of business cases required to get funding to project ideas
Analyzing financial status by collecting, monitoring, and studying data; recommending actions
Guiding cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions
Improving financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management
Reconciling transactions by comparing and correcting data
Ability to work with minimal direction, confidently guiding individuals and teams
Experience capturing and documenting end-to-end business processes, analyzing and identifying opportunities for improvement
Leadership, communication (written, oral) and collaboration skills, dealing with fast-moving deadlines across matrixed stakeholder groups
Robust understanding of financial concepts and its implications to IT (capital vs expense, depreciation, amortization, forecasting, budget, etc.)
Advanced experience in MS Excel and PowerPoint
Thorough understanding of Generally Accepted Accounting Principles (GAAP)
Strong organizational skills and attention to detail
Ability to multi-task and work in a challenging fast paced environment

210

IT Business Analyst Resume Examples & Samples

Executes business requirements validation testing and documents results
Bachelor’s Degree in Computer Science, Information Systems, or other related field
Previous experience in working knowledge of business operations and IT processes,
Experience in IT vendors management
Advance or fluent in English Language (Writing, reading & Speaking )
Attention to detail and strong analytical, decision making, teamwork and communication skills

211

IT Business Analyst Resume Examples & Samples

Work with business partners to clarify, develop, and plan for their current and future technology needs
Connect with the wider J&J organization (e.g. cross-sector) to leverage expertise and best practice
Identify new or unmet needs in the business (including with our customers), propose IT solutions, develop and present business cases and project charters for projects with the business
Be a partner to the business during strategic planning and identify opportunities for technology to support the business’ strategic objectives
Proactively drive communications within IT and with our business partners, using structured and traditional channels as well as social media
Identify opportunities to enhance business performance, including opportunities or synergies that involve new technologies or process redesign. Generate ideas that use technology – especially in the areas of Customer Engagement, Digital Channels, Operational Analytics and Productivity & Collaboration to improve key business processes, fostering innovation, improving speed, cutting costs, adding value
Deliver local or regional projects, and new market solutions in alignment with regional governance
Proactively manage third party service providers and vendors to ensure collaborative high quality delivery according to plan
Perform risk assessments and develop contingency plans
Establish/propose goals, objectives, and operating procedures, in accordance with Regional and Global J&J IT strategy
Prioritize the work of the Customer Engagement, Digital Channels, Operational Analytics and Productivity & Collaboration areas, to effectively deliver against local business needs and shape regional capability
6Business Relationship Management

212

IT Business Analyst, / II Global Applications Resume Examples & Samples

Member of the Global Satellite Organization (based in EMEA) but located in Pittsburgh with EAS IT Supply Chain organization
Interact with the Businesses and the Key users in the Americas for CPU & FOCUS applications primarily
Understand the Business needs and propose / design innovative solutions
Work closely with Business Analysts from the Core Systems (Oracle R12 / SAP / Tandem / …) to ensure the solution takes into account all aspects of “managing information” at the right place
Contribute to estimate feasibility, workload and cost of solutions; work to obtain funding
Contribute to definition of solutions and take responsibility for their implementation
Primary support contact in Americas for CPU & FOCUS applications
Is the focus point for Global Satellites during Americas hours
Part of 3rd level support
Liaise directly with developers for Critical/Urgent issues
Understanding of how IT affects an organization and ability to link it to redesigned business processes
Strong teamwork and interpersonal skills
Strong oral and written communication skills, including technical writing
Must be able to work without close supervision

213

IT Business Analyst Resume Examples & Samples

The IT Business Analyst will be a change agent for new sales, service and marketing enablement technology
Evaluate current business practices versus best practice and increase usage of best practice
The IT Business Analyst will facilitate process improvement enabled via technology. This includes maximizing our ROI from information systems currently in use
Support the adoption and rollout of our Vendavo pricing applications
The IT Business Analyst is a core team member of the pricing strategy and support teams
Create, promote and facilitate “User Support Groups” in the pricing and other Sales and Marketing related areas
Help initiate new IS projects
Facilitate the use of Business Intelligence tools for data driven management decisions for the business
Work with the business to prioritize “small projects”
Act as Project Managers for some small projects and ensure that these projects are completed on time and in budget and deliver the expected functionality and quality to achieve the requirements
Facilitate knowledge transfer between project execution teams, the user community and the support organizations in IS

214

IT Business Analyst Resume Examples & Samples

Be a change agent for new sales, service and marketing enablement technology
Facilitate process improvement enabled via technology. This includes maximizing our ROI from information systems currently in use
Support the adoption and rollout of SAP Cloud for Customer (C4C) CRM tools whilst facilitating change management initiatives
Core team member on the SAP Cloud for Customer project. Assist with testing, training and rollout of SAP Cloud for Customer (C4C) CRM software
Create, promote and facilitate “User Support Groups” in the CRM arena and other areas

215

IT Business Analyst Resume Examples & Samples

Project Management (Coordinate internal resources and third parties / vendors for the execution of projects, Develop a detailed project plan to monitor and track progress and successfully manage the relationship with the client and all stakeholders)
Business Analysis (Facilitate the negotiation of requirements, design, and process modifications between multiple stakeholders. Partner with stakeholders to document processes, find opportunities for efficiency improvements, and communicate opportunities to management, and create workflow documents on business processes within enterprise systems for use across the university)
Provide assistance to peer developers, as needed, and peer review code pre- production. Act as IT representative to other areas on campus
Experience using workflow and business processing modeling and productivity tools
Relevant technical or business work experience with working knowledge of business operations
Background implementing new streamlined business processes
Experience developing end-user documentation, test cases, project/meeting documentation, and business proposals for upper-management consideration
Substantive experience in using, developing, implementing and supporting new technologies. Must demonstrate the ability to adapt to new software quickly
Experience managing moderately complex projects
Experience working with non-technical users on technical projects
Experience with ERP platform and associated social media and marketing tools is highly desirable
Experience using or supporting Banner and related products is desirable
Experience conducting quality reviews and audits
Experience developing and providing training
Work experience in higher education, preferably in a university setting providing support, coordination, or direction for university processes particularly for admission, student success and advancement operations is a plus

216

IT Business Analyst Resume Examples & Samples

3 years experience in financial or banking environments
5 years experience in IT
Knowledge of, and experience utilizing, project management and software development lifecycle methodologies (Waterfall and Agile)
Must be self-motivated and be effective, both individually and within a cross functional team
Ability to build strong working relationships with internal and external resources
Provide guidance to other members of the team as required
Proactive, task and deadline driven
Working knowledge of SQL, Microsoft Office including Microsoft Project
Familiarity with .Net, Databases, and Java

217

IT Business Analyst Resume Examples & Samples

Knowledge in Salesforce Customer Relationship Management (CRM) solutions, business processes, and work flow
Understanding of HEDA, its objects, and the use of Salesforce Community in higher education services are essential
Experience in development, systems administration, and app building in Salesforce platform and Visualforce framework with an understanding of database driven applications
Fluency in PHP, Python, SQL, HTML, and CSS; and proficiency in Apex Code or Java highly preferred
Facility with data integration via API protocols, web services, and ETLs
Capability in manipulating large amounts of data while understanding related object/field functions, architecture and data modeling
Ability to design and document complex workflows and business process
Skill in developing and conducting Salesforce training programs
Proven problem solving and analytical thinking and ability to approach problems logically and systematically
Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by collaborating effectively with individuals of varying systems expertise and business needs with strong listening, negotiation and conflict resolution skills
Previous experience with disability services, especially in higher education, is a highly desirable

218

IT Business Analyst Resume Examples & Samples

Bachelor's degree and three years relevant experience or a combination of education and relevant experience
Experience with building reports, interpreting data, and presenting results
Experience in enterprise application and understanding of database driven application
User knowledge of Peoplesoft application, Microsoft Office Suite
Knowledge of reporting tools such as Tableau
Demonstrated knowledge of SQL
Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise
Attention detail, critical thinking and analysis
Curious and forward thinking, with passion to improve and simplify processes
Able to work independently and effectively in an environment with changing priorities and multiple business owners

219

IT Business Analyst Resume Examples & Samples

Experience in ServiceNow Administration
Experience in Business Process Modeling and Analytics. Strong working knowledge of ITIL common practices
Demonstrated subject matter expertise in multiple areas of business process development, as well as multiple technology areas. This skill set is crucial in order to translate complex business requirements and technology solutions into services that meet business requirements
Working Knowledge of the software development life cycle (SDLC), business processes, IT Service Management processes and ITSM solutions (i.e. Remedy, ServiceNow)
Extensive experience writing business requirement documents; use cases, system requirement specifications etc
Exceptional customer relationship skills, as well as the ability to establish effective working relationships in a diverse and distributed organization
Exceptional communications skills (written and verbal), including the ability to communicate in both technical and non-technical environments. Ability to interpret technical jargon and concepts, and to present information to non technical audiences. Effective listening skills with demonstrated ability to build feedback loops. Strong facilitation and process skills
Proven problem solving and analytical thinking and ability to approach problems logically and systematically. Strong Project Management experience using waterfall or Agile methodologies
Ability to manage multiple priorities concurrently

220

IT Business Analyst Resume Examples & Samples

Knowledge of, computer system capabilities, business processes, and work flow
Strong understanding of the software development life cycle
Knowledge of principles and techniques used in conducting management studies and in systems analysis
Current knowledge of rapidly changing computer technology
Skill in conducting interviews and facilitating group meetings
Skill in developing and conducting training programs
Strong listening, negotiation and conflict resolution skills
Ability to design and document complex business systems
IT experience in a healthcare setting required
Knowledge of ambulatory clinic operations and electronic health record functionality preferred
Demonstrated experience supporting effective management of multiple projects desired
Familiarity with HIPAA, FERPA, and related privacy and security regulations required

221

IT Business Analyst Principal Resume Examples & Samples

Requirements Elicitation - The ability to discover and document requirements from stakeholders using a variety of different methods. The ability to select the appropriate technique(s) for a given situation, depending on the business domain, deliverables needed, time allocated, and the risk involved in the effort
Relationship Management - Creates relationships with new acquaintances quickly and confidently; works to build trust and partner with stakeholders; successfully manages both internal and external relationships (e.g., vendor relationships); is comfortable in a challenger role that, at times, requires building constructive tension in interactions
Influence - Applies different approaches to convince others to change their opinion or plan, and wins support from others for ideas; is able to build support with peers without direct lines of reporting across a matrix organization
Accountable for ensuring Thunder reporting issues are resolved timely and resolutions meet end user expectations
Apply knowledge of Data Analytics, OBIEE, Oracle Financials 11i & R12 including AP, AR, GL, FA, AGIS, PA in analyzing reporting issues
Accountable for developing processes that will ensure a smooth transition between the Thunder Project, Business, and Production Support teams
Responsible for benchmarking against other support teams and utilizing ITIL framework to implement best practices that facilitate end user satisfaction
Facilitate root cause analysis, identify improvement opportunities, and coordinate with the development/ project teams to implement long-term solutions
Ensure adherence to IT processes, policies and procedures. Special emphasis on promoting use of Business Analysis Functional Excellence practices and mentoring co-workers on effective and world-class BA skills and Oracle Financials
Responsible for fostering a positive end user experience and mentoring co-workers on effective and world-class BA skills
10-15 years experience in Oracle Financials, Data Analytics and Business Analysis desired
Experience supporting BI Reporting solutions and Oracle Financials 11i and R12

222

Oracle IT Business Analyst Resume Examples & Samples

System Prototyping and Simulation - Able to conduct an early sample, model, or pre-release of a product built to test a concept or process or to act as a thing to be replicated or learned from
Requirement Analysis - The ability to understand requirements and trace them back to business goals/objectives. The ability to identify the relationships and interdependencies between requirements. The ability to prioritize requirements based on their relative value, risk, difficulty of implementation, urgency, likelihood of success, regulatory compliance, or other factors
System Development Methodologies - Able to apply industry defined development techniques to create or modify IT solutions
Systems Analysis - Ability to apply a technique that composes or decomposes a system into its component pieces for the purpose of the studying how well those component parts that were designed (or purchased) and configured to work and interact holistically to accomplish their purpose
Organizational Awareness - Understands and works in line with the organization’s mission, operations, structure, and goals; understands informal structures and processes of the organization; understands organization-level implications of his or her day-to-day decisions
Required to work with Oracle Warehousing, Oracle Order Management, Oracle Transportation, and Oracle ERP, including Oracle Inventory and Oracle Business Intelligence modules
Know the process and data flow of Inventory through the business process supported by the configured software
Strong awareness of warehousing rules and how to utilize software to efficiently move product though plants and warehouses
Understand required integrations to the solution to ensure proper data flow that aligns to the business process
Work with both order management and manufacturing teams who create the requests to move inventory

223

IT Business Analyst Resume Examples & Samples

Two or more years of applicable work experience in Information Technology, Business Intelligence, and Analytics. Experience in both IT and line of business departments is a plus
Participation in projects of medium complexity demonstrating job-related skills
Knowledgeable about the business requirements process
General understanding of the utility business and at least one functional area of a PG&E Line of Business
Excellent written and oral communication skills, capable of using common office productivity software
Experience working in the Utility Industry and a working knowledge of Utility concepts and challenges
Familiarity with data management principles, data acquisition and modeling, data warehousing, business intelligence, metadata management, data security, and data and analytics governance
Knowledge of master data management, advanced analytics and “big data” techniques
Experience with SAP Business Warehouse, Business Objects Suite, Tableau, SAS Enterprise Miner, Teradata Warehouse, and Teradata Aster
Familiarity with PG&E line of business and IT organizations, key stakeholders, IT Project Methodology, Agile Project Methodology, Integrated Planning, and Enterprise Records and Information Management (ERIM)
Leadership role in projects of medium complexity
Client management and negotiation skills that enable the ability to mediate opposing viewpoints and articulate the advantages of a preferred solution
Self-motivated, able to manage schedule, priorities, and deadlines and to deliver quality work product

224

IT Business Analyst Resume Examples & Samples

Define end user requirements and functional specifications, coordinate with offshore developers in designing and developing solutions for Oracle R12 Financial modules (GL, AR, AP, FA, iExpense, P2P) and third party integrations
Creates, monitors, and updates detailed project plans. Helps establish work plans and assists with the staffing for each phase of projects, including recruitment / assignment of personnel
Reviews and provides input into project scope definitions. Coordinates development and approval of the business and technical requirements documents
Resolves Month End / Quarter End issues and escalates those that may not have an established precedence
Represents the company with contractors, vendors, and other parties as required
Coordinates activities of project personnel (including remote resources) to ensure projects progress on schedule and within budget. Recommends and makes adjustments to the project plan and staffing
Influencing leaders to balance competing priorities
Performs configuration setups to support business needs, identifies impacts of configuration changes
Bachelor Degree in IT, MIS, or CS
6+ years of work experience in a large scale ERP environment (Oracle preferred)
2+ years of IT project management experience (PMI certification a plus)
Oracle R12 Financial modules (GL, AR, AP, FA)
Experience with 3rd party integration tools
SQL query tool experience (e.g. Toad)
Sarbanes Oxley (SOX) controls and audit
Experience using Oracle’s AIM methodology or similar implementation management practice
Excellent communication, negotiation, interpersonal and relationship-building skills
Willingness to learn and adapt to multiple applications
---

225

Lead IT Business Analyst Resume Examples & Samples

SPOC for all EMEA CORE/BOLT production support issues
Apply knowledge of Oracle Financials 11i & R12 including AP, AR, GL, FA, AGIS
Accountable for EMEA issue resolution and ensuring stakeholders are kept informed of progress through demonstrating strong communication skills
Responsible for identifying end user training needs and creating and delivering training materials
Develop and maintain processes to ensure a smooth transition between the BOLT Project and Production Support Teams, and foster timely resolution of BOLT incidents
Ensure adherence to IT processes, policies and procedures. Special emphasis on promoting use of Business Analysis Functional Excellence practices
Responsible for fostering a positive end user experience
3 - 7 years experience in Oracle Financials and Business Analysis desired
Experience supporting and developing minor enhancements for Oracle Financials 11i and R12

226

IT Business Analyst Resume Examples & Samples

Elicit requirements using interviews, document analysis, requirements workshops, surverys, site visits, business process descriptions, use cases, scenarios
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish stakeholder requests from the underlying true needs
Deliver as needed project inceptions, requirements backlogs organised into features / epics, user stories
Thorough understanding of how to interpret customer needs, translate them into requirements
Excellent verbal and written communication skills and the ability to interact professionally with diverse groups; executives, managers, and subject matters experts
Serves as a conduit between the customer community (internal and external) and the software development team through which requirements flow
Ensure solutions are current/relevant by keeping abreast of developments and changes within IT
Prior experience of a structured approach to development and testing
Prior experience of Agile software delivery and the role of both the Agile Business Analyst and Product Owner within an Agile model
2 – 5+ years IT experience
Relevant business analysis qualification (IIBA/BCS) and/or
Education required (diploma or undergraduate degree in a relevant subject) or equivalent experience

227

IT Business Analyst Resume Examples & Samples

Lead early engagement to drive and challenge business units on their assumptions of how they will successfully execute their plans
Be a change agent and champion new ways of working (advocate for agile business analysis) across the business
Keep overall objectives and strategies in mind, and not be deflected by matters of detail
Seek to shorten time to market for products and services and to generate significant cost saves
Work as a high performance individual and create a legacy of excellence
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Deliver as needed project inceptions requirements backlogs, features / epics, user stories
Encourage innovation in IT delivery
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer needs and translate them into application and operational requirements
Excellent verbal and written communication skills and the ability to interact professionally with a diverse groups; executives, managers, and subject matters experts
Ensure solutions are current and relevant by keeping abreast of developments and changes within Information technology
Strong experience of systems development lifecycle, specifically solution design, analysis, architecture and design
Strong experience of a structured approach to development and testing
Strong experience of Agile software delivery and the role of both the Agile Business Analyst and Product Owner within an Agile model
Strong experience of managing multiple small/medium sized projects
5 - 10+ years IT experience
Significant, recent hands on experience of the use of technology and products within a particular segment of the CRA / banking / finance arena
Relevant business analysis qualification (IIBA/BCS) and
Education required (diploma or undergraduate degree) and / or
10+ years experience (preferred)

228

IT Business Analyst Resume Examples & Samples

Working with Scrum Masters and the , responsible for Sprint and Release planning to commit and deliver
Ownership of requirements across SDLC is a must
Active participation in problem analysis, resolution and triage application issues
Develops solutions by describing operational issues/requirements; studying system capabilities; analyzing alternative solutions; preparing detailed system specifications; Verifies development work by completing tests
Prepares stakeholders to use system by providing demonstrations and conducting training

229

IT Business Analyst Resume Examples & Samples

Works with customer and IT Colleagues to understand and document business needs and identify opportunities for technology to support the success of the business
Ensures that customers’ system and business requirements are met by monitoring available metrics and collecting customer feedback
Acts as the customer’s advocate in IT to ensure that problems are resolved effectively and expeditiously
Proactively identifies opportunities for technology to improve business processes
Serves as a resource within IT on the systems and business processes for a customer area
Can test changes, enhancements, and new programs or functions to ensure they meet customer requirements
Provides input into training for customers on enhancements or new applications
Ability to integrate the potentially diverse needs of many customers and stakeholders and successfully manage these varying perspectives
Customer Role
Understands the customer’s issues in the context of Guardian strategies and critical business needs
Participates in business planning and key decision making in customer areas, as it relates to technology
Demonstrates knowledge of strategic plans/initiatives of a function or work process area. Maintains an understanding of business plans of competitors and of the industry in general
Able to transform major business challenges into strategic level system solutions
Can document complex logical data and process modeling and translate user needs into business and functional requirements along with use cases
Possesses knowledge of securities products, especially Variable Annuities. FINRA Series 6 license and/or relevant LOMA/FSRI coursework/certification a plus

230

IT Business Analyst Resume Examples & Samples

Leads the analysis and documentation of customer business requirements to ensure a thorough understanding of business needs
Participates in customer’s business planning process and proactively identifies opportunities for technology to advance the success of the business
May developmetrics and monitoring processes as appropriate
Proactively identifies opportunities for reengineering and may lead reengineering efforts
May leads the development of RFIs, and RFPs and vendor reviews
Maintains an understanding of the strategies of competitors and factors this into technology planning for the customer area
Tests changes, enhancements, and new programs or functions to ensure they meet customer requirements
Provides and/or develops training for customers on enhancements or new applications
May act as a project lead
Develops documents and manages user stories, rules, requirements and other artifacts in appropriate requirements management tools
Performs gap analysis between business objectives, user requirements and current state
Elicits and refines requirements through an iterative process of planning,defining user stories with acceptance criteria, prioritizing, developing and reviewing the results
Level Descriptors
Understands architectural issues, and factors them into decisions and recommendations
Possesses a broad understanding of current and emerging technical architecture (i.e., what is and is not possible)
Demonstrates knowledge of strategic plans/initiatives of a function or work process area
Maintains an understanding of business plans of competitors and of the industry in general
Has ability to transform major business challenges into strategic level system solutions
Keeps abreast of industry standards, changes in the information technology
Field, best practices and the organization’s strategic objectives
Prepares highly complex project plans
Participates in complex projects involving multiple customers
Communications Skills
Ability to integrate the potentially diverse needs of many customers and
Stakeholders and successfully manage these varying perspectives
Understands the customer’s issues in the context of Guardian strategies andcritical business needs
Participates in business planning and key decision making in customer areas,as it relates to technology

231

IT Business Analyst Resume Examples & Samples

Business case development by using various modelling techniques and methods
Perform analysis and repeatable tasks for Infrastructure Cost Savings and Financial Analysis initiatives (CGI Infrastructure, User Access costs, Mainframe Costs and Software licensing costs) of the Business Unit within the prescribed SLA. Take full accountability in preparing, interpreting trends, causes and variances associated in the monthly infrastructure billing reports
Participate in BU Projects (BU, Cross Divisional and Vendor initiated) which includes administrative tasks. Gathers all project information: schedules, data requests, assignments, tasks, and participate in project meetings
Assist in Configuration Management as required
Apply best practices for effective communication and problem-solving
Ensure documentation is created and published for new application support model. Keeps the existing documents up to date
Fulfill adhoc requests
Bachelor's degree in Computer Science, MIS, Information Technology or equivalent
Can translate a more complex technical problem into business terms
Works collaboratively with teams and peers
Willing to work on a rotating shift
ITIL Foundation certification is a plus
Advanced MS Excel skills such as the use of macros, pivot tables and graphing
Must have strong customer service orientation
Has the ability to conduct cost/benefit analysis
Ability to manage multiple projects and work under tight deadlines related to group and client needs; project management experience is a plus
MS Office Applications (Excel, Word and PowerPoint, Access, Visio, MS Project)
Outlook
Skype
VDI
ServiceNow
Workday
Active Directory
Sharepoint

232

IT Business Analyst Resume Examples & Samples

LI-TR
Primary responsibility is the determination & clear articulation of business requirements for the trading area, with specific focus on Position Management and Mark-to-Market / Profit & Loss
Stakeholder management to ensure the solution meets business requirements and there are no business surprises for go-live
Close engagement with the functional architecture & business process reengineering teams to agree on a logical design of the solution, including screen design & usability to optimise business processes
Manage software delivery expectations throughout the development lifecycle
Proven ability to act as a bridge between the business and highly technical developers, translating business concepts into requirements that are implementable
Expected to have 10+ years experience of requirements analysis in a commercial environment
Expected to be a domain expert in

233

Shanghai IT Business Analyst Resume Examples & Samples

Interacting directly with business users to gather, analyze and articulate requirements
Recommending potential solutions to business problems, explaining how requirements would be met
Clarifying precisely what actions any software solution is intended to perform, using appropriate methods of elaboration and documentation, resulting in detailed specification of requirements
Working with the software development team to explain requirements and their relative priority
Testing software to ensure that business requirements are met and that the software works as intended
Documenting business processes and software procedures
Providing user training on new functionality, and handling queries regarding internal and third party software systems
Managing the delivery of software projects, tracking time, budget , quality

234

IT Business Analyst Resume Examples & Samples

Minimum (7) years’ experience with IT hardware procurement, purchasing and/or asset management
Strong knowledge of software/hardware asset life cycle management processes planning, acquisition, deployment, monitoring, and disposal
Strong knowledge utilizing and/or implementing asset management tools, including automated discovery configuration
Administration of warranty periods
Should have knowledge on Bounding of assets
Duty Free Imports
De-bonding/destruction of duty free goods
Indigenous duty free procurement
Inter Unit Transfers/Re-exports .Develop reports that pull data from various sources showing Asset entitlements, installations, usage, renewal, procurement status, and data gaps
Collect and maintain accurate inventory information to address software inventory & compliance, contracts, budgeting and cost
Track New license Procurement and maintenance agreement renewals
Manage Enterprise License true-up & reconciliation. Provide support during software publisher audits. Assist with dispute resolution
Prepare analysis of historic portfolio and property results in comparison to industry benchmarks useful in evaluating performance

235

IT Business Analyst Resume Examples & Samples

Business Analysis Planning: Assist in planning the business analysis approach, deliverables, and planning estimates for medium projects (runners, minor and major repeaters)
Requirements Elicitation: Conduct requirements gathering activities (brainstorming, focus groups, interviews, observation, prototyping, workshops), with guidance as needed, and document the results requirements for small or runner projects
Requirements Management & Communication: Assist in ensuring that requirements meet the business objectives and solution design; and ensure requirements are communicated and presented in a format that are understandable to stakeholders, including solutions designers and developers
Requirements Analysis: Assist in analyzing, prioritizing and organizing requirements to ensure efforts focus on the most critical needs, and model requirements to demonstrate process and/or solution function
Validation: Coordinate the approach and development of use cases and test scenarios with the customer to ensure user acceptance testing is complete and validates that project requirements have been achieved
Bachelor Degree from an accredited institution
Minimum of 5 years’ experience in Business Analysis
Knowledge of the IIBA Business Analysis Body of Knowledge
Ability to influence and lead others in process change and adherence
Knowledge of project management disciplines, Eaton’s PROLaunch methodology or other Project Management and System Development Lifecycle Methodologies (SDLC)
Excellent communication skills, both written and verbal at all levels of the organization. This position will often work with both Senior Business Leadership and Senior I.T. Leadership on a regular basis
Solid critical thinking/analytical and problem solving skills, especially in a cross-functional environment
Strong team-oriented interpersonal skills including facilitation and negotiation, ability to lead and influence others, and the ability to effectively interface and work with a wide variety of people
Knowledge of several business analysis techniques including, benchmarking, brainstorming, business rule analysis, data flow diagramming, data modeling, process modeling or decomposition, metrics and key performance indicators, prototyping, risk analysis, root cause analysis, and/or scenario and use case development
Broad knowledge of information technology capabilities and characteristics, software languages and applications, data base technology, communications hardware/software, standards and procedures and data security techniques

236

Otis Global ERP JDE IT Business Analyst General Finance Resume Examples & Samples

Proven experience in deploying and supporting the functional areas in General ledger, fixed assets, core reporting, World Wide Chart of Accounts (WWCOA)
Minimum 5 years’ experience in working with JDE ERP
Ace Knowledge is preferred, with attention to detail and quality of work product

237

IT Business Analyst Resume Examples & Samples

Very strong analytical and communication skills
Solid analytical, problem solving, and troubleshooting skills
Results orientation with a focus on prioritization
Strong Oracle database experience
Exceptional interpersonal skills with the ability to facilitate diverse groups towards operational efficiencies while ensuring 100% compliance to ITC requirements
Strong knowledge & experience in project management with strong analytical, problem solving, and organizational skills
Excellent software design, development and implementation of software and hardware solutions, systems and products
Ability to work with multiple vendors and multiple global locations
Proven experience in working global IT projects – demonstrate past project experience in working with onshore and offshore resources, various vendors, and global deployment locations

238

IT Business Analyst Resume Examples & Samples

Effectively utilize the Requirements Management and System Development methodologies to deliver complete requirements which meet the business and project goals and objectives. Use technical concepts and techniques such as context diagrams and use cases to scope, communicate, and document requirements. Effectively use technology to support the process and achieve the expected results within the identified timeframe
Understand established business rules governing the set-up of systems. Research system functionality and evaluate its use in support of projects requiring changes to products or processes or resolution to problems. Provide system set-up for rules, tables, and fields in support of product, process, or technology changes. Perform system maintenance in support of operational functions. Design, generate, and analyze system reports to meet business needs, and maintain documentation as defined by business process, system, and product owners. Maintain awareness of ongoing development and maintenance activities
Serve as a liaison between business resources and IT to understand production problems and offer alternatives for short-term and long-term solutions. Identify process improvement opportunities to improve quality, enhance service, and eliminate non-essential tasks. Work with other business analysis and testing staff within the PMO environment in support of projects and business operations, and in coordination with the quality assurance phases of test planning, testing, defect resolution, and test tracking. Stay abreast of system changes implemented by other teams
Assist in the development of training materials and maintenance of business system documentation. Help with the delivery of business system training
3 years of project-related work experience in business analysis, process design, quality assurance, or technology development
Demonstrated ability to effectively use and practice the Requirements Management methodology
Demonstrated knowledge of the Project Management methodology
Thorough knowledge of technical concepts, including knowledge of business systems and processes, product lines, and understanding of company operations, and ability to understand mathematical formulas and complex algorithms
Demonstrated organizational, analytical, and problem-solving skills
Demonstrated planning skills and ability to multi-task and work independently
Demonstrated strong oral and written communication skills
Demonstrated strong interpersonal and customer service skills, and ability to work with individuals from all areas and levels of the company
Ability to create alliances and establish and contribute to a high degree of teamwork and collaboration with diverse groups

239

IT Business Analyst Resume Examples & Samples

General knowledge of information technology; specifically in user-centered design for mobile/web apps or large, content-rich consumer sites
Needs experience in medium scale project planning and reporting, either individual or in a team
Requires communication and presentation skills to engage technical and non-technical audiences
Requires ability to communicate and interact across facilities and at various levels
Completion of a bachelor's degree in related field
Translate emerging customer needs and technologies into actionable business terms and associated plans. Define/document required changes to resolve system deficiencies, and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers
Review/write requirements; perform testing and post-production validation, act as liaison between business units and IT, and communicate system and process changes to the business areas
Manage the process of Business Governance and prioritization of all enhancement requests to any and all electronic channels. Assure that the proper business case has been provided and the solution fits with overall strategic direction
Designs and administers standards and policies regarding application and end user customer documentation. Ensures that department and company standards are implemented and consistently adhered to
Provides high level expertise to the development of fully integrated testing scenarios. Ensures that the information systems across multiple levels and states and their relationships are considered and are part of the comprehensive testing plans
Identifies, investigates, tracks, and resolves complex project, system or application errors ensuring the solution is timely and of acceptable quality
Determines and designs end user training and curriculum for applications and systems. Facilitates the initial rollout and ongoing training of the user community
Maintains current professional and technical knowledge relating to the healthcare industry by attending educational workshops/conferences, establishing personal networks, and/or maintaining relevant certification or licensure as business needs require

240

IT Business Analyst Resume Examples & Samples

Outstanding analytical, problem solving and communication skills
Ability to Multi-task and prioritize efforts
Demonstrated success working collaboratively
Must be able handle a large volume work and to be able to multi-task projects to meet timelines
Innovation, ability to challenge the status quo
3+ years’ experience managing new projects
3+ years relevant business support and/or general analysis experience
Knowledge of multiple technical software delivery life cycles
Knowledge PM tools such as MS Project, PlanView,
Knowledge .NET Framerork, ERWIN/DataArchitecht
PMP / SCRUM Certification – preferred

241

IT Business Analyst Resume Examples & Samples

Perform Salesforce Administrator functions including but not limited to profiles mgmt, user mgmt, roles, workflows, leads, opportunities, permissions, and rules
Develop and improve reports, dashboards, and supporting process flows to provide reliable, accurate, and timely visibility into our Salesforce.com data
Define end user requirements and functional specifications, coordinate with offshore developers in designing and developing solutions for Salesforce and third party integrations
Drives a process to standardize changes within Salesforce
Represents the company with contractors, vendors, and other parties as required Influencing leaders to balance competing priorities
Bachelor’s Degree in IT
5+ years of work experience in a large scale Salesforce environment
Experience documenting and analyzing sales processes, procedures, and/or policies
Proficient in data manipulation, data cleaning, and report creation
Ability to create objects and custom workflows
Salesforce administrator certification preferred

242

IT Business Analyst Resume Examples & Samples

Plan and facilitate workshops with a variety of techniques to identify and validate requirements with IT and business stakeholders
Deliver high-quality artifacts such as business process models, use cases, user stories, context diagrams, business rules, data dictionaries, requirement packages, user interface models/mock-ups, opportunity summary presentations, executive summaries, requirements management plans, technical specifications, BA work plans, and others as needed
Facilitate enterprise analysis opportunity activities to identify business needs or problems, define the nature of a solution that meets that need, and justify the investment necessary to deliver a complete solution, including business architecture definition, identification of the work breakdown structure (WBS) and capital/operational cost estimations for the proposed solutions
Validate solutions to ensure it meets the business requirements and help determine the most appropriate actions to address problems identified through project testing or other assessment efforts
Evaluate functioning solution performance to understand the value it delivers and identify opportunities for improvement, including how a solution is actually used after it is deployed, and assessing the effect it has had, both positive and negative
Bachelor's degree from a four-year College or University, Information Systems preferred
Five years of IT/IS business analysis experience
Experience as SAP Business Analyst, SAP Functional, or SAP end user processes
Ability to develop and foster strong relationships with business and IT teams
Ability to define current/future business processes and influence the interconnections between the business processes, technology, data and people
Business case development,
Ability to create Use Cases and Business Process Models
Experience working large and complex projects throughout the SDLC
Requirements workshop facilitation experience
Ability to speak effectively before groups of customers or employees of an organization
Ability to apply concepts such as fractions, percentages, and ratios to practical situations

243

IT Business Analyst Resume Examples & Samples

Collaborate with other stakeholders and technical teams to decompose high level functional requirements that can be understood and approved by members of the user community as well as by technical/development teams
Analyze requirements and evaluate their impact as part of the decomposition process
Participate in the identification and documentation of “as is” and “to be” products within the project lifecycle
Interact with members of the business community to understand future business requirements and strategies
Interface with system architects, designers, and developers to ensure a thorough understanding of functional, technical, and performance requirements
Prepare and documents user stories, specifications, and traceability matrixes
Prepare business flow diagrams in support of requirements reviews
Work with other business analysts to monitor pre-and post-launch defects throughout the lifecycle
Review/analyze test case results to ensure functionality meets documented specifications
Assist in the execution/analysis of integration, user acceptance and performance testing
Maintain project documentation via established project management tools (such as Innotas and JIRA)
Evaluate and communicate risks associated with defects by functional area (i.e. Salesforce.com)
Coordinate status reports
Support project closeout/retrospective reporting
Review weekly, monthly and quarterly trends using historical velocity reports to determine user story accuracy and the effects of change management
Maintain a weekly dashboard report from JIRA
Support backlog management in partnership with project management
Assist with root-cause analysis during production releases
Perform additional tasks as necessary
Proficiency in Excel, Word, PowerPoint, and Visio, with MS Project and Jira preferred
Hands-on knowledge of Salesforce.com configuration
Experience with SCRUM or other Agile development methodologies (preferred)
Hands-on experience with Software Development Lifecycle (SDLC)
Ability to work with onshore and offshore development teams
Very good listening and interpretation skills
Ability to lead tasks and contribute to multiple projects concurrently
Ability to collaborate with members of the client community as well as IT staff
Proven analytical skills
Self-motivator with great attention to detail and follow through
Ability to work independently and in a team setting
Bachelor’s Degree required, preferably in a business or technical/engineering discipline
Minimum 4 to 6 years of professional experience with business analysis practices and activities
2 years in the role of a project lead or lead analyst. Certification: CBAP (preferred)

244

IT Business Analyst Resume Examples & Samples

Installs, investigates and resolves matters of significance with computer software and hardware equipment pertaining to Corporate Enterprise Training Activity Resource Systems (CeTARS) applications to meet business needs
Performs troubleshooting to isolate & diagnose common system problems; document system events to ensure continuous functioning and recommend course of action and implements as approved
Utilizes standard corporate tools to record change and problem activities for tracking purposes
Analyzes inquiries, provides responses & takes action to resolve or escalates to a higher level
Contributes to a shared knowledge database to facilitate response consistency & to document complex issue resolution
Monitors customer inquiries for specific functional area, tracks progress & resolution of escalated inquiries
Verifies provided information, corresponding with PM and information owners to verify authorization of access providing customer service to any users who may be having difficulties with their user accounts
Generates & processes governance, provide account access & permissions management & adjudicate accounts management issues for the CeTARS application end user base
Provides customer & student data management support; conduct variety of analytical and evaluate studies related to Navy training and use of the CeTARS database; and develop a variety of Adhoc queries
Develops & provides draft policy & guidance on account management; provide account access & permissions management; and issues adjudication under the CeTARS program
Knowledge of NETC training organizations and/or the ETMF applications used and how they work; previous experience with writing DoN instructions and SOPs would be beneficial as well
Bachelor's degree in computer science, or related field preferred
Two or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Must be a US Citizen and have an Active Secret security clearance
Microsoft Office Suite w/emphasis on Excel & Visio
Business & analytical problem solving skills with good verbal & written communication skills
Ability to work independently; follow oral & written directions; understand & apply regulations applying to functional area & experience working with organizational functional and personnel
Good organization skills to balance and prioritize work
Analytical and problem solving skills to troubleshoot systems problems
Communication skills for to communicate with support personnel, customers, and managers

245

IT Business Analyst Resume Examples & Samples

Responsible for gathering requirements from end-users and working closely with client and/or Sogeti software development teams
Document requirements following SDLC and Agile standards, using standard UML diagrams, and use cases
Work on ad hoc projects for the program such as Business Process Mapping
Provide analytical support for projects
Assist the selected provider with identifying potential business and technology solutions
Keep complex efforts moving forward quickly while exercising an appropriate level of discipline

246

Senior Prin Digital Marketing IT Business Analyst Resume Examples & Samples

18+ years of IT experience with a GED/High School Graduate
14+ years of IT experience with Associate Degree
10+ years of IT experience with a Bachelor’s Degree
8+ years of IT experience with a Master’s Degree
3+ years in marketing or digital marketing role

247

UBC IT Business Analyst Resume Examples & Samples

Perform
Bachelors
2-5 years relevant experience or MA/MS
Working knowledge of Microsoft application software (i.e., Word,

248

IT Business Analyst Resume Examples & Samples

Adaptability & flexibility in working within a team
Ability to work with minimal general supervision and be self sufficient (as this is a stand alone role)
Ability to run and control workshops with business users and follow these through into a documented solution
Good inter-personal, communication and listening skills
Good knowledge of UML modelling
Good understanding of SOA
Understanding of, and exposure to, project methodologies such as Agile, Prince 2 and their relevant tools

249

IT, Business Analyst Resume Examples & Samples

Prior experience with data and business analysis
Ability to multi-task and adapt to shifting priorities, demands, and tight timelines
Quick learner who demonstrates the ability to work independently and pick up new tools and processes; is able to identify broader process improvements
Excellent written, oral communication, and interpersonal skills
Strong data manipulation skills and competence with Excel and PowerPoint. Prior experience using Visio, Microsoft Project, Microsoft Access, Smartsheet and/or business intelligence tools is a plus
Detail oriented, organized and good at time management
Understanding of systems development life cycle processes (SDLC)
Collaborative and team-oriented working style
Bachelor degree in business, computer science or related area or equivalent experience

250

IT, Business Analyst Resume Examples & Samples

Requirements Gathering – develop detailed assessments, business requirements, process flows and other documentation as needed to understand the use case/life cycle of electronic document management for all the internal departments at Jazz
System Analysis – determine how changing business needs will affect document management systems and business processes; provide ideas and recommendations regarding the people/process/technology and design solutions to address changing business needs
Internal Audits- Perform periodic internal audits on project/department documents and recommend improvements for better document organization according to best practices and secure access control
Systems Ownership –Work closely with key internal stakeholders, consultants and external product vendors to drive product and process improvement, aligning internal use case to external product roadmaps
Systems Focus – Promote best practices, good taxonomy design and well defined process on the managing the life cycle and collaboration of electronic documents
User Acceptance & Testing – Create, develop and coordinate execution of individual test cases and test plans for various enterprise applications in the G&A area
Collaboration – Foster a collaborative and results driven environment among stakeholders. Work effectively across teams to achieve shared goals and objectives; value open communication and keep all stakeholders apprised of essential information
Training – Serve as product liaison with internal departments to provide training and support. Work independently and in collaboration with others to develop training plans, create materials and provide product presentations
Issue Oversight – Monitor user reported problems and questions; act as 2nd level support. Work independently with senior IT leadership team, IT infrastructure and application support resources to prioritize, investigate, perform root cause analysis, troubleshoot and resolve problems
2-5 years of experience as a business system analyst or related role
Experience working with enterprise document management solutions
Knowledge of document management solutions and best practices in the pharmaceutical industry is a big plus
Experience designing training programs and delivering training
Understanding of system development life cycle methodologies
Demonstrates a strong desire to understand business needs and improve business processes
Ability to work independently, quickly understand processes and leverage new tools
Excellent written, oral communication and interpersonal skills
Strong data manipulation skills and competence with Excel and PowerPoint
Strong desire to excel as an individual contributor and be able to execute deliverables with minimal supervision

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