Case / Care Manager Resume Samples

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LS
L Senger
Lois
Senger
163 Jacobi Vista
Los Angeles
CA
+1 (555) 391 2270
163 Jacobi Vista
Los Angeles
CA
Phone
p +1 (555) 391 2270
Experience Experience
Chicago, IL
Case / Care Manager
Chicago, IL
Wiza Inc
Chicago, IL
Case / Care Manager
  • Contacts multiple providers for a rate comparison of specialty items and identification of the most cost-effective approach
  • Identifies plateaus, improvements, regressions and depressions; counsels accordingly and recommends help
  • Negotiates for cost-effective rates for provider services, which includes
  • Assists with getting information and forms for living wills, health care proxy, DNR order, etc
  • Makes personal visits/contacts the physician to clarify diagnosis, prognosis, therapies, activities of daily living, etc
  • Enlists qualified counselor to assist with problems arising from the injury or illness
  • Documents case summary based on information received and communicates with the beneficiary and involved providers
Houston, TX
RN Case / Care Manager
Houston, TX
Blick-Durgan
Houston, TX
RN Case / Care Manager
  • Identify and refer potential cases to Disease Management and Case Management
  • Performs all other related duties as assigned
  • Answers Utilization Management directed telephone calls; managing them in a professional and competent manner
  • Participates in system-wide development of clinical best practice pathways
  • Works collaboratively with interdisciplinary team
  • Performs utilization review activities, including pre-certification, concurrent, and retrospective reviews according to guidelines
  • May provide guidance and coaching to other utilization review nurses and participate in the orientation of newly hired utilization nurses
present
Boston, MA
Care Services Coordinator & Case Manager
Boston, MA
Luettgen-Hyatt
present
Boston, MA
Care Services Coordinator & Case Manager
present
  • Manage recordkeeping for the Care Team including preparing recording action steps planned or taken, and data entry into the Maxient system
  • Correspond with students, faculty, staff, family members, healthcare providers, etc. regarding student issues
  • Provide supervision and evaluation of the graduate practicum student
  • Assist with the selection and training of one graduate practicum student annually
  • Assist with marketing and awareness efforts for the Care Team and Dean of Students
  • Provide data on Care Team caseload as requested
  • Support students experiencing difficult life circumstances and crises
Education Education
Bachelor’s Degree in Nursing
Bachelor’s Degree in Nursing
Northwestern University
Bachelor’s Degree in Nursing
Skills Skills
  • Ability to remain knowledgeable regarding available treatments and services
  • Knowledge of the full continuum of care available to patients, interrelationships of the care components, and their effective integration
  • Ability to provide appropriate patient care and clinical information when patients are admitted, referred, transferred, or discharged
  • Ability to collaborate across disciplines to provide comprehensive, integrated care
  • Ability to develop and implement educational materials and presentations for all levels of learners
  • Ability to develop appropriate treatment plans, communicates with interdisciplinary teams, and coordinates care
  • Ability to provide age-appropriate assessments, interpretation of data, and delivery of interventions
  • Knowledge of medical terminology and related levels of care and treatment
  • Ability to use multiple electronic systems, software programs, and the internet to review and record information
  • Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships
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15 Case / Care Manager resume templates

1

Case / Care Manager Resume Examples & Samples

  • Contacts members of the medical team to discuss the patient’s course of progress and needs
  • Arranges for all services required; coordinates services with the health care team to eliminate duplication of service and conserve benefit dollars
  • Contacts/visits family to check understanding of the patient’s diagnosis, prognosis and ability to provide caregiver support
  • Checks home for safety factors and structural barriers, arranges for modifications
  • Reevaluates equipment, supplies, and services
  • Identifies problems, anticipates complications and acts to avoid them; provides health instruction to the patient/family; refers the patient back to the physician or other health care team members as needed
  • Identifies plateaus, improvements, regressions and depressions; counsels accordingly and recommends help
  • Makes personal visits/contacts the physician to clarify diagnosis, prognosis, therapies, activities of daily living, etc
  • Provides authorizations for any modalities of treatment recommended; investigates and suggests alternative treatments when appropriate
  • Assists with getting information and forms for living wills, health care proxy, DNR order, etc
  • Shares pertinent information about the patient with physician to achieve the best outcome
  • Documents case summary based on information received and communicates with the beneficiary and involved providers
  • Conducts personal visits to the patient’s home/hospital as needed
  • Facilitates transfer of beneficiary throughout the different regions and within the region by collaborating with the military liaison to transition the beneficiary with minimal disruption of their health care services
  • Coordinates the basic benefit and identifies and submits benefit modifications as appropriate or submits a request to TMA for benefit exceptions/special programs
  • Assesses the benefit plan for coverage and limitations
  • Negotiates for cost-effective rates for provider services, which includes
  • Contacts multiple providers for a rate comparison of specialty items and identification of the most cost-effective approach
  • Researches and identifies appropriate equipment that meets the beneficiary’s needs and pursues contracts with these providers
  • Suggests medically appropriate alternatives to accomplish treatment plan goals more cost effectively
  • Counsels the patient/ family on budgeting and notifying creditors
  • Identifies financial distress and refers patient/family to appropriate community resources
  • Helps patient /family sort and prioritize bills
  • Acts as liaison among secondary insurance payers
  • Explores patient’s feelings about his/her injury or illness; helps with associated trauma and frustration
  • Monitors family’s feelings about the patient’s illness and observes the family’s ability to manage new emotional stress
  • Offers information about patient’s condition
  • Enlists qualified counselor to assist with problems arising from the injury or illness
  • Contacts patient within 48 hours of discharge assuring proper support and services are in place to make a full recovery (i.e., equipment, home health, other services, transportation, etc.)
  • Ensures patient effectively navigates the health care system
  • Assesses patient’s condition, understanding of their injury and their ability to follow the treatment plan
  • Contacts patients with upcoming medical or surgical admissions and discusses what they may expect before, during and after the admission
  • Contacts members of the medical team to discuss the patient’s course of progress and needs utilizing available discharge information (if there was a hospitalization) and the initial needs assessment
  • Valid Registered Nurse, Clinical Psychologist, or Licensed Clinical Social
  • Worker license, Valid State Drivers License, and Certified in Case Management (CCM) Strongly recommended. Must have and maintain current, valid and unrestricted clinical licenses
2

Case Manager Extended Care Coordinator Rn-pd Resume Examples & Samples

  • In conjunction with physicians and healthcare team, develops an individual care plan based on patient assessment/evaluation and diagnostic tests
  • Provides individualized patient/family education which focuses on teaching self management
  • In conjunction with physicians and healthcare team, develops treatment program procedures, clinical guidelines/protocols and program evaluation/outcomes measures
  • Educates the Inpatient Case managers about appropriateness of transfers to the Skilled Nursing facility and protocol for transfers
  • Issues reports
3

Case Manager Extended Care Coordinator RN Resume Examples & Samples

  • Implements strategies to assure that patients and caregivers comply with and understand the importance of follow through on plan of care in collaboration with the Multidisciplinary team
  • Screens by using senior metrics for Skilled patient expected Length of Stay
  • Responsible for educating the Inpatient Case managers/designees about the appropriateness of admissions to the Skilled Nursing facility and protocols for admission
4

Care Transition Case Manager Lcsw Resume Examples & Samples

  • Develops and maintains case management policies and procedures to assure optimal and appropriate member utilization of services
  • Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, transfer coordination, discharge planning, and obtaining all authorizations/approvals for outside services
  • Participates in the development of care paths
  • Arranges and monitors follow-up appointments
  • Develops and presents in-service training and communication to both internal and external stakeholders
  • Coordinates repatriation of patients and monitors their quality of care. Provides administrative case management oversight to Inpatient Psychiatric Facilities, Crisis Residential Programs, and IMDs to ensure that services delivered to our members meet Kaiser's Quality and Utilization expectations and guidelines
  • Previous experience, usually two (2) years in an inpatient psychiatric setting or psychiatric emergency service
  • Demonstrated expertise in crisis management
5

Case Manager Lead Foster Care Resume Examples & Samples

  • Conducts field visits per agency policy requirements at various locations: foster homes, group homes, other residential placements, family and/or relatives' homes, adoptive homes, hospitals, schools, day care, etc. to develop relationships with children and families
  • Monitoring appropriateness of child's placement, assesses safety, strengths, and needs
  • Completing progress notes, and other required reports, letters, and other correspondence as needed, and maintains an organized and up-to-date case file in accordance with agency policy
  • Completing support plans, forms, reports, etc. to comply with Arizona Long-Term Care System (ALTCS) and Division requirements, and authorizes services in FOCUS
  • Arranging and authorizing services to children, families and foster parents, etc
  • Knowledge of Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
  • Knowledge of Health Insurance Portability and Accountability Act (HIPAA)
  • Knowledge of principles and practices of case management
  • Child development principles and the effects of abuse and neglect
  • Skills developing intervention and service delivery plans appropriate to the needs of the child and family
  • Engaging family members in constructive and collaborative case work relationships that empower families and promote joint case assessment planning and services provision
  • Ability to work collaboratively with DCS Guardians and representative of the juvenile courts, their relatives, other professionals, schools, the mental health system, community agencies and others in order to provide the services needed by the family
  • The ideal/preferred candidate will have foster care experience
  • Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804
6

Case Manager Extended Care Coordinator RN Resume Examples & Samples

  • Recent inpatient case management or skilled nursing experience preferred. Knowledge of Inpatient
  • Quality Management and Continuing Care Quality Management preferred
  • Demonstrated experience in coordinating care for patients across the continuum is preferred
  • Outcome orientated, performance driven, self-motivated with great time management skills who can multi-task preferred
7

Clinic Care Manager, Mgmg Case Mgmt .DV Resume Examples & Samples

  • Complies with federal and state law and accrediting and licensing agencies at all times, to include but not limited to, JCAHO and federal compliance regulations
  • Identifies the targeted population and implements clinical interventions and protocols within practices site(s) per PCP referral, risk stratification, registry report and patient lists, including patients with repeated social and/or health crises
  • Assesses over time the healthcare, educational and psycho-social needs of the patient/family, utilizing standardized assessment tools, including but not limited to, depression screening, functionality and health risk assessment
  • Collaborates with PCP, patient and members of health care team, including continuum of care settings and community. Responsible for developing, monitoring and revising a comprehensive individualized plan of care and targeted interventions. Maintains required documentation for all care management activities
  • Provides patient self-management support and fosters a team approach and includes patient/family as active members of the team empowering them to achieve optimal health and independence to build capacity for self-care
  • Implements evidence-based care, chronic disease protocols and guidelines. Monitors individual patient progress and population management. Implements systems of care that facilitate close monitoring of high-risk patients to prevent and/or intervene early during acute exacerbations
  • Coordinates and ensures patient care by linking patients to resources through ongoing collaboration with PCP, patient/ family, community and other members of the health care team. Takes the lead in ensuring the continuity of care which extends beyond the practice boundaries. Serves as liaison to acute care hospitals, specialist and post-acute care services
  • Provides follow-up with patient/family when patient transitions from one setting to another. Completes timely post- hospital discharge calls and follow-up including medication reconciliation, PCP or specialist follow-up appointment, assessing symptoms, teaching warning signs, reviewing discharge instructions, coordinating care and problem solving barriers
  • Participates with practice and PO/PHO leadership to continuously evaluate process, identify problems and propose/develop process improvement strategies to enhance care management and Patient Centered Medical Home delivery of care model
  • Participates in continuous quality improvement to enhance care management in the office setting
  • Enhances professional growth and development through participation in educational programs, current literature, inservice meetings, and professional conferences
  • Participates and attends meetings and in services as required and/or assigned
8

Care Manager / Case Manager Resume Examples & Samples

  • Telephonic collaboration with providers and county agencies regarding members in Care Management
  • Under supervision of a licensed care manager, report coordinate care, track and report all assigned Members in FlexCare Care Management module
  • Work collaboratively with the health plan to coordinate a supportive environment and clear communication
  • Attend Clinical meetings
  • Registration with CA BBS, preferred
  • Knowledge of managed care and state-specific expertise preferred
  • Demonstrated experience exercising influence and negotiation skills to effectively manage patient care and health care outcomes
  • Demonstrated experience meeting strict deadlines and established cycle times through effective prioritization and follow-up
9

RN Case / Care Manager Resume Examples & Samples

  • This position will allow for a more flexible response to increased work volume, staffing challenges and improved discharge and transition of care planning. Network Nurse Case Manager covers duty assignments as directed for various IPA's. Coverage assignments are directed to assist with new Medical Management Network Inpatient Initiatives across the Network along with cover of nurse case managers who are on PTO, leave, or assigned other temporary duties etc.
  • Performs utilization review activities, including pre-certification, concurrent, and retrospective reviews according to guidelines
  • Determines medical necessity of each request by applying appropriate medical criteria to first level reviews and utilizing approved evidenced based guidelines/criteria
  • Utilizes decision-making and critical-thinking skills in the review and determination of coverage for medically necessary health care services
  • Answers Utilization Management directed telephone calls; managing them in a professional and competent manner
  • Refers case to a review physician when the treatment request does not meet necessity per guidelines, or when guidelines are not available. Referrals must be made in a timely manner, allowing the review physician time to make appropriate contact with the requesting provider in accordance with departmental policy and within CMS or URAC mandated turn around times
  • Reviews, documents, and communicates all utilization review activities and outcomes including, but not limited to, all calls made and received in regard to case communication and all demographic and service group information. Sends appropriate system-generated letters to provider and member
  • May provide guidance and coaching to other utilization review nurses and participate in the orientation of newly hired utilization nurses
  • Identify and refer all potential quality issues to the Clinical Quality Management Department, and suspected fraud and abuse cases to Compliance Department
  • Conducts rate negotiation with non-network providers, utilizing appropriate reimbursement methodologies
  • Documents rate negotiation accurately for proper claims adjudication
  • Identify and refer potential cases to Disease Management and Case Management
  • Current RN license, applicable for practice in the applicable state
  • 2 years of experience in managed care OR 5 years of nursing experience as an RN
  • Proficient in PC software computer skills
  • Excellent communication skills both verbal and written skills
  • Possess planning, organizing, conflict resolution, negotiating, and essential interpersonal skills
  • Previous Prior Authorization experience
  • Utilization Review/Management experience
  • ICD-10, CPT coding knowledge/experience
  • InterQual or Milliman Knowledge/experience
10

Care Transition Case Manager Resume Examples & Samples

  • Plans, develops, coordinates, assesses, and evaluates services provided to members to promote quality and cost effective outcomes
  • Coordinates the transmission of clinical and benefit information and treatment to patients, families and outside agencies including issuing Non-Coverage and Denial of Benefits letters consistent with Health Plan Regulations
  • Previous experience, usually two (2) years of care management or clinical experience, and responsibility for a large caseload (50-100) for an extended period of time
  • Demonstrated experience in utilization data collection and cost benefit analysis
  • Master's (Social Work or Psychology), or PhD (Psychology) required
  • Knowledge of TJC, and other local, state, and federal regulations
  • Must be able to work in a Labor Partnership Environment
11

Senior Chronic Care Case Manager Resume Examples & Samples

  • Responsible for case management with patients, physicians and insurers primarily over the telephone
  • Partner with the Physician’s office to deliver a plan of action for patients
  • Provides detailed, technically complex information to patients to facilitate the beneficial therapeutic relationship with the company
  • Maintains and utilizes database information to provide patients with information regarding medical questions/concerns and product counseling
  • Communicates benefit information to patients and physicians as required
  • RN license required for the state of Kansas
  • 3 years clinical experience in an inpatient setting; hospital preferred
  • Previous case management experience is required
  • Previous experience with documenting in an electronic medical record (EMR)
  • Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to case management
12

Palliative Medicine Complex Care Case Manager Resume Examples & Samples

  • Advocacy & Education: Patient/Family Self Care Management, Patient/Family Health Management Education, Bioethics Referrals & Management, Physician, Staff & Community Education, Case Management Education & Training, Risk Management Identification & Referral
  • Clinical Care Coordination/Facilitation: Plan of Care & Outcomes Management, Patient Care Integration, Resource Management, Patient/Family Care Conferences, Interdisciplinary Care Communication/Coordination, Continuity of Care Planning Management
  • Continuity/Transition Management: Capacity/Access Management & Throughput, Discharge Planning, SNF/Rehab/LTAC/Assisted Living Placement, Board and Care/Attendant Care Placement, Transportation & Travel Arrangements, DME, Home Health/Home Infusion, Mental Health Service Coordination, Hospice
  • Dialysis Coordination & Arrangements, Pharmaceutical Authorization/Management, Community Resource Coordination, Advance Directives, Palliative/End-of-Life Care, Health Care Resource Management/ Clinical Cost Efficiency, Financial Assistance/Referrals, Appeals Management, Entitlement Program Coordination, Patient Benefits Coordination: CCS/GHPP/Medicare/Medi-Cal/SSI
  • Performance & Outcomes Management: Federal/State/Local Regulatory Agency Compliance, Joint Commission Standards Compliance, Clinical, Documentation Education/Support, Clinical Guidelines/Pathways/Evidenced Based Practice, Organizational Financial Performance/Management, length of Stay, Cost per Case, Denial Management
  • Psychosocial Management: Crisis Intervention, Psychosocial Assessment/Functioning, Counseling Support & Referral, Abuse/Neglect Identification & Referral (Partner, Child, Elder), Family Issues Affecting Care, Coping/Emotional Adjustment, Grief/Bereavement Support (Individual & Group), Adoption Resources, Health/Wellness Promotion, Substance Abuse Screening/Resources, Psychiatric Screening/Behavior, Management, Staff Support and Crisis Intervention (Critical Incident Stress Debriefing)
  • Research & Practice Development: Clinical Practice Improvements, Evidenced Based Clinical Practice, Social Work Best Practice Standards Development, Social Work Competency Development, Case Management Best Practice Standards Development, Case Management Competency Development
  • Utilization Management: Avoidable Delay Identification, Intervention & Tracking, Utilization Review, Medical Necessity Review, Care Plan Progression, Pre-Admission Planning, Third Party Payer Communication, Level of Care Appropriateness Coordination, Admission Status Determination, Clinical Denial Prevention
  • Knowledge of contemporary case management principles and practice methods, including assessment, treatment planning, utilization management, and quality assurance
  • Ability to use multiple electronic systems, software programs, and the internet to review and record information
  • Knowledge of medical terminology and related levels of care and treatment
  • Ability to collaborate across disciplines to provide comprehensive, integrated care
  • Ability to develop and implement educational materials and presentations for all levels of learners
  • Ability to develop appropriate treatment plans, communicates with interdisciplinary teams, and coordinates care
  • Ability to monitor and assure the patient's access to the appropriate level of care; the right health care providers; and the correct setting and services to meet the patient's needs; promote coordination and continuity in patient health care
  • Ability to provide appropriate patient care and clinical information when patients are admitted, referred, transferred, or discharged
  • Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships
  • Ability to understand, interpret and apply complex federal and state hospital compliance laws, rules, regulations and guidelines
  • Knowledge of financial processes of various private and public funding sources for health care services/procedures
  • Knowledge of hospital operations, organization, systems and procedures and laws and regulations pertaining to the operation of hospitals in California
  • Knowledge of the full continuum of care available to patients, interrelationships of the care components, and their effective integration
13

Case Manager Long Term Care-gateway Resume Examples & Samples

  • Traveling to members’ homes, nursing facilities, and other community based settings in order to complete face to face needs assessments with subsequent telephonic contact with the member in accordance with state and national guidelines, policies, procedures, and protocols. Assessing, planning, coordinating, implementing and evaluating care for eligible members with chronic and complex health care, social service and custodial needs in a nursing facility or home and community-based care setting
  • Coordinating care across the continuum of services and assisting members physical, behavioral, long term services and supports (LTSS), social, and psychosocial needs in the safest, least restrictive way possible while considering the most cost-effective way to address those needs. Facilitating authorization, coordination, continuity and appropriateness of care and services in community or HCBS
  • Facilitating transitions to alternate care settings such as hospital to home, nursing facility to community setting using an integrated care team to address the member’s specific needs. Educating members or caregivers regarding health care needs, available benefits, resources and services including available options for long term care community or facility-based service delivery. Providing education, resources, and assistance to help members achieve goals as outlined in their plan of care and to overcome obstacles to achieving optimal care in the least restrictive environment. Developing a plan of care in conjunction with members or caregivers toidentify services to meet the member’s specific needs, and goals
  • Identifying resources needed for a fully integrated care coordination approach including facilitating referrals to special programs such as Disease/Chronic Condition Management, Behavioral Health, and Complex Case Management. Collaborating with the member's health care and service delivery team including the DSHP Plus LTSS Member Advocate, ICT, and discharge planners, to coordinate the care needs and community resources for the member in order to maintain the member in the least restrictive safe environment possible. Assisting members in developing, implementing and amending a back-up plan for gaps in provider coverage
  • Ensuring approved support services are being provided as outlined in the plan of care. Evaluating the effectiveness of the service plan and making appropriate revisions as needed in accordance with per policy & procedures and state contractual requirements
  • Assisting members in overcoming obstacles to optimal care through connection with community resources, including communicating with providers and formulating an appropriate action plan. Documenting all case management services and intervention in the electronic health record
  • Adhering to all company, State and Federal requirements related to privacy practices, HIPAA, and quality performance standards
  • Performing other duties as assigned/requested
  • Working flexible hours to meet member’s needs
  • Reliable transportation daily to be able to travel within assigned territory
  • Ability to meet regulatory deadlines
  • Has a dedicated home work space used only for business purposes and is able to comply with all telecommuter policies
  • Experience in geriatric special needs, behavioral health, home health
  • Understanding of the importance of cultural competency in addressing targeted populations
  • Experience with electronic documentation system(s)
  • Experience with cost neutrality and budgeting
14

Long Term Care Case Manager Resume Examples & Samples

  • 3-5 years experience in Long Term Care claim or Disability claim environment
  • Experience working with/ familiarity of Medical Records
  • Excellent analytical and critical thinking skills with effective time management skill-set
  • Clinical background in Nursing or related field is a plus, with the ability to decipher medical records
15

Care Services Coordinator & Case Manager Resume Examples & Samples

  • One or more years providing case management services
  • Experience in managing confidential and highly sensitive matters
  • Experience utilizing case management software
  • Demonstrated effectiveness in managing crises
  • Demonstrated experience with the development and facilitation of educational programs and presentations for a variety of audiences
  • Ability to work independently in crisis management situations using professional discretion within the scope of the role regarding how and when to apply protocols and policies to assist students in crisis or at risk
  • Written, verbal, and interpersonal communication skills sufficient to successfully interact with students, large groups, faculty, staff, law enforcement, family members, the public, and other professionals
  • Ability to manage a varied caseload in a fast-paced environment
  • Knowledge of conflict resolution and de-escalation techniques
  • Ability to recognize and set appropriate boundaries with students, including challenging and supporting students to develop critical thinking and decision-making skills, self and other awareness, independence, and make healthy choices
  • General understanding of current trends and issues impacting student populations and higher education
  • Computer skills including Word, PowerPoint, Outlook, and Excel
  • One or more years working in a higher education environment
  • Training and experience addressing students, faculty, staff, and guests who are displaying signs of distress, are disruptive, or are potentially dangerous through a multi-disciplinary team approach
  • Experience in conducting research and analyzing data for trends to make recommendations relating to programs, services, policies, and protocols
  • Familiarity with creating web-based and print marketing materials including various social media platforms (Facebook, Twitter, etc.)
  • Membership in the Higher Education Case Managers Association
  • Membership in the National Behavioral Intervention Team Association
16

Case Management & Value Based Care Product Manager Resume Examples & Samples

  • Actively participate in the creative design of new project offerings and features based on current healthcare related trends, business needs or client requests
  • Acts as a resource to other members of the team providing clinical relevance, competitive information, and relevant product use case scenarios
  • Ability to document clinical and technical requirements analysis for product design and enhancements
  • Provide education and consultation to clients as well as internal colleagues and training of staff to operationalize the solution
  • Assist in review of release notes and documentation and collaborate with Content Team as necessary for content development
  • Perform demonstrations as needed of all solutions where case management staff would workflow would impact Case Management and Population Health across the continuum
  • Maintain knowledge of industry trends for all Midas related business in disciplines of case management, including but not limited to payer authorizations, transitions of care, utilization review, and care coordination as they apply to inpatient, outpatient, payer, rehab, etc
  • Maintain knowledge of industry trends and growth potential for population health. Assisting in the integration of analytic data into Juvo to identify population health opportunities at patient and population levels
  • Actively design and participate in educational sessions in person at client sites or at the annual Midas Symposium as well as webinars and recorded sessions to promote best practice use of the Midas solutions and to educate clients on new product features
  • Explain desired effect to Business Analysts, Developers and Software Architects in order to facilitate development and troubleshoot software
  • Work collaboratively with Conduent and partner vendors to integrate multiple software solutions into one client experience
  • Interpret regulatory and vendor specifications to determine what has changed, what will be changing and develop plans to implement the change for any of the Midas effected solutions
  • Minimum of 3 years in healthcare setting
  • Experience in areas of case management, payer authorization, care transitions, ACO, etc
  • Bachelor’s degree in healthcare related field, preferably RN or SW
  • Leadership skills
  • Technical ability to quickly pick up new programs and applications
  • Knowledgeable about web-based application development processes, HTML, clinical interfaces and HL7
  • Familiar with national organizations and accreditation organizations that effect Case Management and Population Health
17

Foster Care Case Manager Resume Examples & Samples

  • Bachelor’s degree in human services or related field and one year of related work experience working with the population served preferred
  • Licensed Social Worker (LSW) eligible in Ohio
  • Valid driver’s license in good standing
  • Car registration and vehicle insurance if providing transportation for individuals receiving services
  • Successful clearance of local and/or state background checks
18

Case Manager, Integrated Care Resume Examples & Samples

  • Triages student healthcare evaluation requests from students, clinical staff, GW faculty and staff, and all concerned community members
  • Takes brief history of students including clinical assessment of psychiatric/suicidal risk to determine urgency of needs. To include requesting and collecting of treatment records prior to appointments or during the course of treatment
  • Actively manages high-risk students from intake to referral
  • Coordinates the integrated care management team working with mental health and primary care clinicians to ensure best possible care
  • Educates students, as well as families and the community, regarding the integrated healthcare services and policies
  • Develops relationships with community healthcare providers, maintains an expert knowledge of health community resources, grows an extensive list of in- and out-of network providers for insurance plans, to enable the best possible care for students
  • Manages referral process, works with providers during hospitalizations or intensive/specialized out-patient care
  • Manages administrative processes in conjunction with integrated care
  • Experience in outpatient medical and/or mental health setting
  • Excellent interpersonal communication skills- in person, in writing and via technology
  • Highly developed organizational and time management skills
  • Evidence of organizational understanding and an ability to work collaboratively
  • Experience in organizing and prioritizing workload to meet required deadlines and department objectives
  • Knowledge of and experience with electronic medical records (EMR), Word and Excel
  • Sensitivity to confidentiality, diversity, and multicultural issues
19

RN Case / Care Manager Resume Examples & Samples

  • Patient advocacy while adhering to plan of care
  • Works collaboratively with interdisciplinary team
  • Performs intake assessments for new patients
  • Identifies barriers to successful clinical outcomes
  • Facilitates medication management
  • Hands off communication; works with medical home, documents assessments, interventions, plans, and education in the EMR
20

Care Coordinator / Case Manager Upstate Resume Examples & Samples

  • Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals and member's support network to address the member needs and goals
  • Maintains ongoing member case load for regular outreach and management
  • 25- 40% local travel required
  • RNs are assigned cases with members who have complex medical conditions and medication regimens
21

Care / Case Manager Resume Examples & Samples

  • 1) Pass documentation audits
  • 2) Monitor new patient referrals
  • 3) Monitor the hospitalizations of the patients enrolled into ACM and maintain logs