Communications Analyst Resume Samples

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Experience Experience

Chicago, IL

Communications Analyst

Chicago, IL

Walsh, Braun and West

Chicago, IL

Communications Analyst

Assist in creating, coordinating and executing effective communication programs to improve the CSC Delivery Network organizational awareness across Citi
Instigate remote network management activities to minimise the effect on service of any network failure
Provide analysis of all events reported via Network Management Systems
Continuously trains in and applies established Business Risk Intelligence standards, and supports the Global Security organization’s notification process
Develop communication strategies and execute them to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
Provide 2nd and 3rd Line Support to the Fault Management Centre
Perform data entry into various data systems and management information systems to update and maintain a current status. Retrieve status reports from databases

Chicago, IL

IT Communications Analyst

Chicago, IL

Terry-Bednar

Chicago, IL

IT Communications Analyst

Supports converged technologies including, but not limited to IP Telephony, VoIP, Unified Messaging, SIP, CTI and developing technologies
Provides quality assurance and testing of transmission mediums, infrastructure components, and advance toll free number routing
Keeps an organized and accurate record of all network regions, dial plans, advance toll free number routing and associated numbering schemes
Participates in telecommunications planning and provides input on the selection of hardware, systems, and utilities
Plans projects, establishes timelines and completes cost analysis, including vendor comparisons
Provide updates during major incidents until restoration
Supervisor, Client Computing

present

Phoenix, AZ

Senior Communications Analyst

Phoenix, AZ

Goodwin Inc

present

Phoenix, AZ

Senior Communications Analyst

present

Coordinating/executing/reviewing print programming, email & web content updates
Providing extensive Annual Enrollment communications support
Participating in department initiatives
Providing production support (print and content issue resolution)
Tracking versions of client content as assigned
Creating and/or customizing template content
Reviewing and implementing updates to third party print vendor inventory

Education Education

Bachelor’s Degree in Related Field Preferred

Emory University

Bachelor’s Degree in Related Field Preferred

Skills Skills

Strong technical aptitude, attention to detail, ability to problem-solve, and learn processes and technology quickly. Able to teach yourself new skills
Strong organizational skills, attention to detail, and ability to prioritize a varied workload with multiple stakeholders
Highly organized with an effortless ability to juggle several tasks at once while being detail-oriented
Strong ability to think strategically and implement tactically without losing attention to detail
An ability to recruit for and understand the “softer side” of what makes a person a good fit for a particular research effort
Strong written/verbal communication and presentation skills, with the ability to develop and execute communication plans at all levels of the organization
Demonstrate strong interpersonal and relationship building skills with the ability to interact productively with all levels within the organization
Strong attention to detail
Strong organizational skills and accountability for role and responsibilities
Experience and knowledge of basic change management principles

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15 Communications Analyst resume templates

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Client Communications Analyst Resume Examples & Samples

The Client Communications Analyst will produce coherent, concise investment commentaries on the global equity and fixed income asset classes. This will involve analysing complex data, liaising closely with the Portfolio Managers and Analysts in the Investment Management team and keeping up-to-date with news of what is happening in the markets and Russell funds for which they are responsible. They will be the point of contact for designated asset classes and will be asked to produce reports, marketing materials and communications on other asset classes from time to time
Take responsibility for other regular investment content relating to his/her asset class that is included in Russell's regular or ad hoc investment communications and write ad hoc pieces about markets and other significant events on request. Contribute to new business initiatives when required, such as creating new marketing materials for Fund launches. The role also requires some writing for press articles
Development of new, and maintenance of existing, institutional product sales collateral (factsheets, slides). Working closely with the web production team and sales teams to insure effective distribution of collateral to end-clients
Assist in building & maintaining strong relationships with key external stakeholders in the Investment Management team, marketing professionals, client service teams and sales. Attend regular investment meetings and communicate themes for sales and reporting purposes
Evidence of some financial writing in previous roles or higher education
Proven understanding of investment funds, financial products and the global economic environment
Excellent research skills and ability to interpret statistical information to support written statements
Effective interpersonal skills, proficiency at prioritization, proven experience with managing multiple tasks simultaneously, and the ability to operate under scheduled deadlines
A team player with proven ability to build strong and productive relationships – adaptable, reliable with a strong ‘can do attitude&#8217
Self starter and passionate. An enthusiastic attitude to his/her work
Educated to degree level, preferably in business, communications, economics or similar discipline
Knowledge of business desktop applications (i.e. Microsoft Word, Excel, PowerPoint, Windows, Bloomberg etc.) and the willingness to learn new skills on additional applications unique to Russell
Educated to degree level or equivalent, preferably in business, finance, communications, economics or similar discipline

Communications Analyst, Commercial Banking Resume Examples & Samples

Provide daily tactical support of the projects and programs led by the Commercial Banking Communications team
Gather information of various types and from different sources, and articulate it in a clear and concise written communication
Write emails, feature and top stories for intranet and newsletters, ensuring content is accurate and relevant
Gather and analyze metrics for internal communications and provide recommendations for improvements
Support the production of newsletters and other internal publications as needed, including writing articles
Create surveys as requested for Commercial Banking partners
Provide training and guidance to the markets on how to use central communications tools
Miscellaneous projects as assigned
Bachelors Degree – Journalism, Communications or other relevant degree
1-3 years of marketing or communications experience required
Comfortable working with many people around the country in various functions
At least two years of experience working with Microsoft applications
Ability to organize information in a concise and user-friendly way
Ability to multi-task in fast-paced environment

Communications Analyst Resume Examples & Samples

1-3 years minimum of previous communications experience, within a Technology organization preferable
Strong written/verbal communication and presentation skills, with the ability to develop and execute communication plans at all levels of the organization
Experience with developing, publishing and maintaining content for various communication channels that include presentations, town-halls, email, web, collaboration tools and blogs, websites and newsletters
Excellent PC, Presentation, and Technical skills including Microsoft products (Word, Excel, PowerPoint) and working knowledge of web and graphics tools (HTML, JavaScript, Photoshop and SharePoint and Collaboration)
Excellent interpersonal and influence skills, experience interacting with senior leaders a plus
Must be a customer focused, delivery-oriented person, with the ability to manage multiple projects simultaneously, while staying focused on the delivery of desired business outcomes
Motivated, self-starter who can independently handle tasks with little oversight
Ability to effectively work in a virtual team/environment

Internal Communications Analyst Resume Examples & Samples

Drive effective communication of Partner and Partner initiatives throughout Citi Retail Services business, to encourage strong understanding and support for retail partners, customers and their credit programs
Work with Chief of Staff, Communications Program Manager other members of the communications team to support broader communications strategy throughout the organization, to include partner education, visibility of key initiatives and connectivity to business goals and culture
Coordinate regular retail partner staff meetings (town halls) and visits in Operations Centers, to include managing budget, logistics, presentation materials and event management
Promote visibility and participation in Partner recognition programs
Support communication of Partner-specific organization announcements, including writing, publishing plans and memos
Act as a moderator for business online feedback tool, ensuring ideas receive timely responses and are socialized, prioritized and recognized
Work with business and business communications to develop and implement communication/visibility for new Partner product value proposition announcements and activities
Provide communications guidance and support for targeted projects and programs within the business Operations functions as assigned
Maintain Partner operations intranet website
Help support remarkable culture focused on clients through partner and customer immersion efforts, including development/ongoing cadence of videos and maintenance of partner branded materials in the Operations centers
Local Operations site communications support as required
3-5 years business experience
Strong written and verbal communication skills with ability to work both collaboratively and autonomously in a fast-paced environment
Ability to effectively communicate and collaborate across multiple teams
Organizational and project management experience
Strong analytical and cognitive skills
Ability to work well in a fast-paced, team-oriented, environment
Proficiency in MS Office products
Familiarity with delivering information via intra/internet channels; photo/journalism
Candidate must possess strong organizational and time management skills

HR Communications Analyst Resume Examples & Samples

Develop and distribute weekly newsletter to HR colleagues globally
Write articles for the company intranet
Assist with various projects/initiatives, including developing and distributing clear and effective communications leveraging multiple communication channels (e.g., email, web, digital signage)
Assist in preparing metrics reporting
Assist with keeping HR intranet content current
Assist in planning and implementing town halls and other events
Assist with team meetings
Manage team communications calendar
Follow all firmwide editorial style / branding guidelines
Liaise with representatives from legal, tax, technology, corporate communications, media relations, etc. as needed
Manage targeted email requests; review, format and send targeted emails on behalf of HR partners
Stay informed and maintain ongoing awareness of business and team priorities by attending team meetings and seeking out other learning opportunities
4 Year Degree (BA or BS) preferably in Marketing, Communications, Journalism, English or other related business discipline
1-3 years communications and/or marketing experience, preferably in a financial services environment
Work well under pressure and meet deadlines
Proactive learner with great attention to detail
Ability to be flexible with work hours and work well in a continuously changing environment
Strong focus on internal client needs
Confidence using technology (including Microsoft Office suite)

Corp Communications Analyst Resume Examples & Samples

Bachelor’s degree and 3+ years work experience in financial services industry
Master of Business Administration and 2-3 years of experience in financial services industry
Basic understanding of the financial services industry. Prior experience in the industry a plus
Knowledge of online searching techniques and search engines
Experience working with news aggregators, online databases, social media, RSS and other Internet-based information tools and applications
Solid knowledge of Microsoft Office and SharePoint
Experience working with a global workforce
Excellent communication skills. Fluent in English, both verbal and writing
Proficient in Outlook, Word, Excel, Access and SharePoint
Ability to work both as a part of a global team and independently without close supervision
Ability to learn fast and adapt to change
Ability to build relationships with employees at all levels
Ability to update procedures

Senior Communications Analyst Resume Examples & Samples

Create and manage implementation of communications plans and activities for change, human resources, business-level, procedural, policy and regulatory communications
Develop effective, targeted multi-media messages that meet communication plan objectives, and manage projects through completion and evaluation phases
Provide communication consultation, expertise and support for business-level or department-wide initiatives
Site activities, employee councils and other business-level employee engagement events
Pull and manipulate employee data lists for meetings, events and communications
Collaborate with senior business leaders and executive communications to incorporate cultural messages into communications plans and materials
10-15 years of related experience
BA/BS degree in Communication, English or Journalism or equivalent, is preferred, MBA a plus
Minimum 5 years experience in Project and Event Management
Excellent writing, communication and editing skills. Knowledge of grammar, proofing, publication production and AP style necessary
An understanding of how to modify messaging for multi-channel delivery (print, email, digital signage, online, etc.)
Strong leadership, presentation and managerial skills
Ability to be viewed by senior management as expert in this area
Act as gatekeeper to ensure consistent and coordinated flow of communication across Mortgage Banking
A wide degree of creativity and latitude is expected
Follows process and procedures and makes recommendations on improvements to close gaps, shorten turn times or improve outcomes
Ability to handle confidential information in a sensitive manner
Candidate will have played a leadership role in change or high visibility projects with significant business transformation deliverables
Project and strategic planning background
Ability to lead cross-functional teams
Demonstrate ability to adapt to a changing environment
Strong relationship and influence skills, with ability to gain access to individuals within a wide range of functions in the organization
Knowledge of financial industry or mortgage banking industry
Proficient in various desktop and internet based applications i.e. Microsoft Project, Excel and Power Point/presentation development
Aptitude to quickly learn other systems/software
Understanding of existing Mortgage Banking communications platforms and information repositories

Corporate Communications Analyst Resume Examples & Samples

Minimum of 3 years professional experience required, communications or PR experience a plus
Superb execution and organizational skills; strong attention to detail is a must
Ability to manage multiple projects, adhere to deadlines, deliver results and work independently, when needed
Proficiency with internal request, procurement and expense systems, as well as with business applications such as Microsoft Office, Adobe, DocPro and PitchPro
Previous experience in communications and/or event management is required
Prior experience within the firm is a plus

Maximo Communications Analyst Resume Examples & Samples

2 years of experience with requirements management or data analysis
2+ years of experience with Maximo Version 7 or above and enterprise asset management software
Experience in working with government agencies implementing Commercial Off-the-Shelf (COTS) software
Experience with large scale transformation projects
Experience with developing strategic communications for COTS implementation
Experience with training development and delivery for COTS product
Experience with Adobe Photoshop or similar software
BA or BS degree in Business, Public Affairs, or a communications related field

Satellite Communications Analyst, Senior Resume Examples & Samples

5+ years of experience with DoD SATCOM systems, including DoD-owned and commercial systems
5+ years of experience with professional military or civilian work-Experience with Microsoft Office, including Excel, PowerPoint, and Word
Knowledge of DoD military force structure
Knowledge of DoD military operational plans (OPLANs)
Ability to work with one person or present to a group
Experience with DoD 5000 documentation on defense acquisition, with specific understanding of materiel solutions analysis, including AoAs and BCAs, and requirements documentation, including ICDs and CDDs
Experience in working with DoD client, Joint Staff, and Combatant Commands
Experience with coding, including basic competency in VBA or MATLAB
Knowledge of Advanced EHF, Wideband Global SATCOM (WGS), Mobile User Objective System (MUOS), and commercial SATCOM, including knowledge of the associated terminals and terminal fielding plans as given in the National Security SATCOM System Synchronization Roadmap (NS4R)
Possession of excellent oral and written communications skills for working with one person or presenting to a group
BA or BS degree in an engineering, technology, or mathematics related field

Human Capital & Communications Analyst Resume Examples & Samples

1-3 years of human resources and/ or communications experience
Strong communication skills across various levels of the organization
Team player but must have the ability to work independently and meet strict timelines
Ability to assimilate ambiguous and changing information
Excellent interpersonal skills and the desire to interact with people at different levels throughout the day through multiple mediums
Outstanding verbal and written communication skills, in Spanish, English and Portuguese
Ability to manage numerous priorities and multiple deliverables
Ability to analyze and escalate problems
Quality orientation/initiative/creativity and attention to detail
Strong Service Attitude

Senior Communications Analyst Resume Examples & Samples

Develop and implement an overarching Communications strategy to support successful execution of the Markets Conduct programme
Management of the central SharePoint site and development of high quality communications content
Represent Markets Conduct Communications at Programme Management level governance meetings
Define quantitative and qualitative evaluation mechanisms to measure the effectiveness of Markets Conduct communications
Collaborate with the wider internal Communications teams across GBM and the Conduct programme to ensure aligned communications
Measuring success of all campaigns
A proven track record managing the communications for a Regulatory/ Risk and Compliance change programme (proactive and reactive comms)
Financial Services industry experience: must have worked in a global bank
Experience in a similar role within an Investment Bank and an individual who demonstrates strong analytical thinking and process focus
First class personal communication skills
Excellent stakeholder management skills up to MD level
Strategic yet pragmatic approach to communications
Familiar with protocol of programme communications e.g. working to a project plan, reporting on communications workstream progress
A strong team player, willing to support wider team initiatives and requirements (not necessarily traditional communications activities per se), in order to contribute to the success of the wider programme
A consulting background preferably within a Communications role
Experience of strategic communications planning and stakeholder mapping
Able to analyse complex problems, distil these into simple issues, communicate these effectively, and propose workable resolutions to the initial problem set
SME knowledge with regards to Global Markets and Conduct Regulations
Ability to communicate complex technical information in a clear, succinct manner
Exposure to departments within Front Office and Compliance will be on a global basis
Ability to identify and use the most effective communications channels, including digital

Communications Analyst HR Resume Examples & Samples

Analytical, problem solving skills, and technical skills
Ability to work individually and collaboratively with others on projects
Excellent communicator, easily adaptable, exceptionally organized, have strong presentation skills and have the ability to manage competing priorities
Ability to work effectively with internal/external clients, management and staff
Solid writing, presenting, organizing and editing skills to write, develop and present marketing and communications materials
Microsoft Office skills, customer service, ability to multi-task and strong attention to detail
Knowledge of marketing communications materials usually acquired through experience or course work is recommended to create and develop communication materials
Knowledge of the HR functions programs, policies, and services usually acquired through experience is required to consult with partners
Writes communication materials for products and services which may include internal communications such as broadcast emails to targeted audiences, maintaining content and news articles on our HR Partners intranet site
Consults with HR Centers of Expertise to identify and analyze needs. Determines and creates appropriate communication materials to meet client needs
Represents HR Function on varies corporate wide communication projects and initiatives
Provides oversight by establishing and enforcing standards for HR communications
Prepares and presents communication material to HR partners
Provides support in coordinating HR Partner meetings including meeting and presentation logistics
Responsible for coordinating multiple communication projects. Assists with setting project objectives, determines priorities and timeframes, identifies and resolves problems, and monitors the budget

Corporate Communications Analyst Resume Examples & Samples

Assist with the organization of press interviews, relationship lunches/meetings, roundtable briefing sessions, press seminars and other media events in the UK
Distribution of daily press clippings
Coordinate updates and activity reports for senior management
Previous media relations experience, the ideal candidate may have around 2+ years experience in a similar role
Strong communications skills, both oral and written
Good organisational skills and the ability to manage own workload, set priorities and multi-task
An interest in the financial services industry, preferably with experience in investment banking
European languages, particularly French, Italian or Spanish, very helpful
Experience of social media, video and digital content production in corporate environment helpful-

Customer Communications Analyst Cus W Resume Examples & Samples

Oversight and management of output change requests from inception through implementation via workflow platform. Primarily responsible for Forms & Brochures output
Monitor output knowledge repository (SEAK), ensuring proper version control of forms and other output
Maintain output inventory information
Manage output revisions utilizing audit approved processes and standards
Oversee functional output reviews with compliance, legal, tax and subject matter experts (SMEs) as required
Perform quality review of all output posted internally and externally post launch
Serve as lead on initiatives by participating on project teams to identify all impacted output as a result of the project
Bachelors degree or equivalent experience managing projects
Detail oriented with strong organizational skills and ability to adapt to frequent change
Demonstrated strong collaboration skills and ability to navigate well in a matrix organization, including managing multiple priorities
Proven experience working independently to implement solutions with necessary parties
High Proficiency in the use of Microsoft Office 2007 (Word, Excel, PowerPoint) is desired
Exposure to Project work and systems development life cycle is desired

Clinical Communications Analyst Resume Examples & Samples

Ability to drive initiatives successfully with little direction
Comfortable driving conversations with the goal to gain customer (internal) insights
Excellent PC skills (including MS Word, Excel & PowerPoint)
Experience in business writing or creative writing desired

Junior Communications Analyst Resume Examples & Samples

Communication product development, such as articles, blogs, e-briefs, etc
Collaborating with Creative Services on the development of a variety of communication products
Tracking multiple communication products on deadlines using Excel spreadsheets, SharePoint, and other tools
Media research/tracking and developing/giving pitches
Developing and managing a year round editorial calendar
Webinar logistics support; experience not necessary, but knowledge of webinars is a plus
Meeting support and note-taking during client meetings as needed
Bachelor's degree, required (e.g., communications, marketing, public relations, or advertising)
Able to multi-task with a high attention to detail independently as well as part of a team
Operational understanding of various communication channels (print and broadcast media, social media, media relations)
Experience multi-tasking in a matrixed environment
Strong analytical, organizational, problem-solving, and decision making skills
Responsive to feedback

Citi Service Centre Budapest Communications Analyst Resume Examples & Samples

Considerable experience in management interaction
Experience in communications
3-5 years of experience in business office functions
Advanced proficiency in Microsoft Office products, SharePoint 2007application, social media
A strong and resourceful problem solver
Strong ability to deal with ambiguity in a high paced and complex organization
Ability to handle multiple tasks simultaneously whilst remaining flexible, proactive and efficient
Excellent communication skills, both written and verbal with a positive demeanour
Able to interface and communicate with executive and senior management across all business functions within Citi
Capable of working under pressure and using own initiative with minimal supervision
Exceptional organisational and administrative skills
Ability to work in a collaborative environment, using initiative and establishing deadlines
Aptitude for learning and willingness to develop role where required
Demonstrate, through words and behaviours, an in-depth understanding and strong personal commitment to your work
Degree level or relevant experience
English language proficiency

Communications Analyst Resume Examples & Samples

Manage administrative functions for GRC Communications Department
Oversee postings for websites both internal and external
Manage and track email subscriber lists and analytics
Daily management of GRC Communications Email Inbox
Assist in layout of all GRC communications (both email and print)
Assist with writing and editing for various communication vehicles
Email marketing experience
Writing/editing background (including web content)
Project management; ability to multi-task
Work effectively with subject matter experts (including executives)
College degree in communications/marketing and/or background in the communications industry

Communications Analyst Resume Examples & Samples

Minimum 2 years in a communications, measurement, research or change management field
A strong design style, creative design solutions and solid knowledge of development capabilities within the constraints of the Web is required
High proficiency in Microsoft Office Applications social media and digital collaboration tools
Proficiency in HTML programming language
Good Knowledge of graphic development tools
Proficiency in online survey tools and utilities such as Survey Monkey and SharePoint
Good organizational skills with the ability to handle multiple activities of varying magnitude
Ability to articulate business/functional specifications displaying good research and analytical skills
Strong writing, editing, interpersonal and presentation skills
Solid skills in managing issues, changes and problems
Ability to complete tasks independently
Ability to take initiative and be proactive in work
Ability to work with a variety of stakeholders, including managers and employees at all levels

CDO Communications Analyst Resume Examples & Samples

CDO content collection, formatting, distribution and recordkeeping to deliver highest quality output that conforms to CTO and Citi standards
Production of Quarterly Town Halls, CDO Monthly Operating Reviews, CDO Partner MORs, Newsletters, etc
CDO Lunch & Learn Program including internal and CDO sponsored training and development
Drive adoption of CDO standard templates, consistent naming conventions and record keeping practices
Serve as backup to CDO Webmaster/Communications POC, maintaining CDO Website, Citi Collaborate, DQPDP, and SharePoint sites
Administer access/revocation to SharePoint and department Websites, working with POC content owners
Communications experience preferred
2 years banking/finance/operations project experience
Content management skills
Analytical abilities, ability to gather and analyze data, organize findings
Project orientation; ability to prioritize, manage risks and manage to deadlines
Team player with excellent interpersonal and oral, writing skills, and ease of interaction with all levels
Excellent PC, Presentation skills MS Word, Excel, PowerPoint, and SharePoint, Collaborate experience
Working knowledge of web and graphics tools/concepts a plus: HTML, Web editing tools

Citi Service Center Communications Analyst Resume Examples & Samples

Assist in creating, coordinating and executing effective communications programs to inform and engage site employees; content includes articles, presentations, town halls, events, web content and maintain a site level events calendar
Contact point for site vendors for staff communications including cafeteria, fitness center, health care, day care facility, parking and security
Assist in executing national communications programs at the site level
Supports Site leadership in protecting and enhancing Citi’s brand and reputation in the community
Fluency in English and Spanish. Portuguese is a plus
Strong meeting organization and facilitation skills
Ability to see the big picture without losing attention to detail
Strong Project management skills
Advanced proficiency in Microsoft Office products, SharePoint 2007application

ICG O&T Communications Analyst Resume Examples & Samples

Provide oversight, content development, and administration of ICG O&T communications
Create and gather content to support ICG O&T news vehicles and newsletters
Track and technically implement metrics reporting function to effectively communicate readership to senior management
Play a key role supporting Senior Management communications and other programs led by ICG O&T CAO Office
Contributes to the Communications Plan and content management
Minimum of 1-3 years experience in communications or a project manager role
Excellent PC and Technical skills – MS Excel (Pivot Tables, VLookup, Macros), Word, Powerpoint, Photoshop, Sharepoint, Dreamweaver, and Collaborate
Must be a detail-oriented person with a focus on producing quality deliverables and manage multiple projects simultaneously
Must have very strong written/verbal communication and presentation skills and be able to develop and execute communication plans
Must have excellent interpersonal and influence skills
Collaborates and consistently demonstrates a team orientation

Citi Service Center Communications Analyst Resume Examples & Samples

Coordinate site Rewards and Recognition programs
Maintain site activity calendar
Work with community partners to plan and publicize activities
Provide administrative support for SharePoint

Strategy & Reengineering Communications Analyst Resume Examples & Samples

Develop and manage internal communications to include generating communications as well as managing the review and distribution of drafted communications
Create and manage the communications toolkit to ensure continuity across GIDA
Ownership and maintenance of global GIDA distribution lists
Establish and implement channel strategy to ensure targeted and effective communications
Manage communication platforms – GIDA SharePoint and Collaborate and work with stakeholders to maintain updated and relevant content that supports the communications strategy
Administer Citi Surveys as needed and act as a subject matter expert to support reporting requirements
Create, coordinate, edit and execute effective communications for GIDA globally, including region and function specific communications, management updates, “internal marketing” to GIDA users, websites, newsletters, etc
Liaise closely with key internal and external stakeholders including GIDA Management, GIS partners, Service Delivery leads, Client Relationship teams, Risk & Control and Reengineering
Bachelor’s Degree required: Business Administration degree or similar (Operations Management, Management Sciences, Engineering Management, Technology and Management)
Minimum of 5+ plus years of professional, diverse experience across the finance industry, functions, and businesses
Previous experience in similar roles is preferred
Ability to break down communication barriers and influence peers / partners to take action necessary to achieve goals
Demonstrated ability to coach and influence peer group in decision making and strategic processes
Results-oriented with ability to conceive and execute business/operating plans
Proven ability to prioritize business objectives and effectively manage multiple projects through to timely benefit realization
Experience in managing interaction across organizations and regions
Experience in building and managing relationships across geographies and functions
Ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines
Strong ability to work independently, handle short timelines, manage conflicting priorities and execute efficiently and effectively
Displays a commitment to quality
High level of attention to details

Market / Communications Analyst Resume Examples & Samples

Work closely with Marketing and Communications teams on assigned projects within each rotation
Obtain and maintain global competitive product and price information
Assist in budget tracking and help with coordinating product logistics for NPD activities
Compile information and statistics on various subjects that affect the marketing or products, industry trends, general economic conditions, and changing buying patterns. Prepare summaries of relevant data for distribution to appropriate managers
Develop, analyze, and maintain statistics obtained from trade publications, government reports, competitive price sheets, visits to distributors and trade shows, etc. showing trends and conditions based on sales
Maintain awareness of legislation, trade group agreements, federal, state and local codes, etc. that may affect marketing of products
Attend seminars, professional organization meetings, trade shows, etc. to keep abreast of new marketing and communications concepts
Communicate the client’s goals and represent the client’s interests to the team
Lead the planning brief process with the client; ensuring thoughtful and complete project planning
Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project
Assist in coordinating, directing, and monitoring creative work performed by external advertising agencies and other vendors
Demonstrate appropriate level of competency in the following areas: Build Trust, Drive Continuous Improvement, Set High Standards of Performance, Leadership, Teamwork, Communication, Business Acumen, Management of Self, Management/Development of Others, and Focus on the End Customer
For new graduates, prior internships and/or Co-op experience is required. One to three years Marketing and/or Communications experience is preferred with progressively more responsibility and a track record of results

Communications Analyst Resume Examples & Samples

Write, edit and proofread copy for promotional communications; including but not limited to sales sheets, case studies, presentations, info-graphics and advertising in related trade publications
Create compelling, creative content that captures the target audience’s attention and influences action
Collaborate in content conception, creation, promotion, and measurement, working with various internal teams and external third-party resources
Uses data to measure, track, and refine communications programs
Deliver a high volume of materials in a timely and efficient manner
Research and analyze the market space, product trends and conduct competitor analysis
Refine brand voice and tone, contribute to overall brand strategy, messaging and positioning
Stays current on industry trends, competitors and overall marketing communications best practices to recommend and execute new and effective marketing communications programs, as well as internal process improvements
Strong attention to detail, self-motivated, results orientated, with strong multitasking and project management skills
Excellent oral, written, communication and interpersonal skills
Strong editing/proofing skills, along with excellent analytical, quantitative and problem solving skills
Prior creation of customer email and digital messages
Passionate about marketing communications and the customer
Ability to translate business strategies into customer-centric messages
Solid understanding of digital marketing strategy and tactics
Experience in creative and graphic design abilities
Intermediate to advanced skills in MS Office Suite; familiarity with Adobe software (InDesign, Photoshop, Illustrator, etc.) are a plus

Communications Analyst Resume Examples & Samples

Experience with Cisco Unity Connection (version 8.6 or higher)
Experience with importing subscribers from integrated LDAP
Unity mailbox administration experience
Experience wit creation of Call Handlers and Interview Handlers (NICE TO HAVE)
Experience with use of Bulk Administration tool to import and update telephones, users, and directory numbers
Knowledge of administration of Cisco IP Telephones and features
Knowledge of Administration of analog service on Voice Gateways
Experience with Creation of CTI Route Points

Communications Analyst Resume Examples & Samples

Develop and implement effective marketing communication and/or channel strategies which extend our CE&A capability and serve as best practices for broad utilization
Lead team initiatives aimed at building and executing strong plan communications materials
Assist in managing team expenses to budget and contributing to the overall financial accountability and responsibility of the broader Institutional Marketing Strategy Team
Manage agency and other external vendor relationships
Analyze and report on the effectiveness of marketing initiatives and communicate to internal business partners as well as leverage those results to improve future campaigns
Work closely with key partners who support the institutional relationship
Manage expenses for assigned book of business
Excellent interpersonal, written and verbal presentation skills
Demonstrated relationship management skills
Agency management experience
Ability to work in team settings as well as independently
Knowledge of retirement products and other financial products and services
3+ years marketing experience in financial services
Bachelors in marketing, communications, or related field
Solid marketing and analytical skills
Retirement industry experience a plus

Senior Communications Analyst Resume Examples & Samples

Developing and updating content for automated personalized communications (e.g., forms, worksheets, confirms), emails and web
Reviewing and updating business requirements documents (BRDs)
Creating print communications, emails and web to support business processes
Assisting in the definition, development and review of project plans, technical specifications, and test plans
Updating client specific style guide to reflect provisions
Creating and/or customizing template content
Reviewing/editing content for clarity & accuracy and for adherence to the style guide
Coordinating/executing/reviewing print programming, email & web content updates
Assisting internal resources with fulfillment/online content specification inquiries
Managing inventory and coordinating with third party print vendor
Providing production support (print and content issue resolution)
Reviewing and implementing updates to third party print vendor inventory
Tracking versions of client content as assigned
Monitoring/managing client and internal escalations with respect to Communication deliverables
Attending client and internal meetings
Providing extensive Annual Enrollment communications support
Assisting in the training and development of new staff
Participating in department initiatives
Assists with the planning, writing, artistic design and implementation of internal and external presentations on services, marketing materials and management communications
May perform one or more of the following duties: Develops and writes publications such as newsletters, sales collateral, advertisements, broadcast email bulletins, manuals, etc for print and websites
Assists with the preparation of annual reports, press releases, writing speeches and creating presentations for executive management
Provide support in the development and execution of marketing strategies, messaging, branding, media relations and cultural outreach activities
Assists with research and analysis of market trends and industry events
Minimum of 4 years’ experience in a Benefits Outsourcing organization
Prior experience with Annual Enrollment
MS Word, Excel, PowerPoint - advanced
SQL – preferred
Mainframe – preferred
Strong client management experience and relationship building/interpersonal skills
Superlative project management skills; oral and written communication skills
Ability to articulate and translate complex concepts into clear, concise communications

Internal Communications Analyst Latam Resume Examples & Samples

Write and edit employee communications for various internal print and electronic publications (i.e., The Note, Progress Portal stories, webcast presentations, organizational announcements, newsletters, collateral material, etc.)
Provide editorial support, including research, inquiries, correspondence, information requests, fact confirmation, style editing, proofreading, document preparation and obtaining reprint permissions
Provide editorial and production support for the publication of internal materials at interdepartmental levels, including global and regional teams
Independently creates, designs, edits, and reviews communications prior to release to ensure message consistency and alignment with Citi’s shared responsibilities and corporate branding. Utilize knowledge and operational skills of the appropriate software programs to produce communication materials, including designing slides for meetings utilizing PowerPoint
Maintain internal communications channels through a variety of media venues, including print, video, audio, and web-based (intranet)
Generates creative and engaging themes for assigned projects, campaigns and copy writing
Interface and build relationships with external vendors to handle production and distribution of publications and special projects. Exchanges potentially complex/sensitive information
Uses audio, visual, video, social and other media proficiently and creatively to tell a story
Reviews and analyzes data to measure effectiveness, impact and engagement of communications programs and special projects
Deals with variable communications issues with potentially broader business impact. Apply professional judgment and analytical thinking when interpreting data and results
Coordinates multiple priorities utilizing strong organizational, analytical and leadership skills
Maintains a strong knowledge base of programs and issues within the non-profit community to ensure responsiveness of the business to these needs
Partners with senior staff in the execution of internal communications activities (e.g. data analysis, fact-checking, drafting documents, tracking participation of program/initiatives, etc.)
Supports special communications projects and special events (town halls, leadership meetings, local employee events, etc.)
Bachelor’s Degree in Communications, Journalism, Public Relations or a related field
3-5 years of communications professional experience
Strong written, verbal and communications skills in English and Spanish
Excellent journalism, which should include writing, reporting, editing and communicating in both electronic and print media
Ability to work in a constantly changing corporate environment, independently as well as on a team, and interact with all levels of management in a professional and positive manner
Ability to translate complicated concepts into common language
Ability to manage time efficiently, work on multiple projects and meet tight deadlines
Demonstrated track record of successful, proactive communications programs that employ creativity and use a variety of communications channels
Experience in traditional and new media
Experience with graphic and desktop publishing software (PowerPoint and Adobe Photoshop)

Communications Analyst Resume Examples & Samples

Execute internal communications tactics for Risk Management in support of strategic initiatives and other corporate communication requirements such as: HR, etc
Manage Risk Management leadership and GRC training plans and curriculum
Primary Corporate Communications Liaison for bank-wide activities such as Desktop Initiatives, United Way, Harvest for Hunger, etc
Primary contact for unplanned Risk Management specific communication needs (HR, Compliance, Marketing, etc.)
Coordinate Risk Management Town hall meetings
Participate on cross-functional teams to provide support for internal conferences and/or networking events
Support the production and distribution of the quarterly Risk Management Newsletter. (Compile content from contributing authors; compose other articles/content; proofread; ensure production deadlines are met)
Manage the Risk Management Home Page by working on site content and enhancements/improvements. Also, work with Business Leaders to develop dynamic content (blog-type content)
Provide support for Board reporting, Regulatory presentations, and other presentation decks as needed by CERO and CRO
Bachelor Degree in communications/journalism or marketing; MBA a plus
Minimum of 5 – 10 years experience in journalism or marketing communications related role; financial services focus preferred
Demonstrated experience executing multifunctional projects
Strong analytical and conceptual skills; ability to see the “big picture”
Knowledge of Adobe InDesign & Photoshop a plus

Communications Analyst Internal Audit Resume Examples & Samples

1) Effectively delivering key strategic messaging to over 1,800 Internal Audit employees around the globe
2) Driving a global VOE strategy for the Internal Audit function, supporting the IA Global VOE Council in executing key strategic initiatives both globally and locally
3) Executing a global external marketing and communications program to position Citi Internal Audit as a thought leader and employer of choice in the industry
Maintain IA Intranet site – the “face” of IA to IA employees and Citi employees –updating the site daily with the latest information including Management Announcements, IA Campaigns, News Announcements, Town Halls and Team pages. Coding is key, as well as owning the creative to ensure the site is kept fresh and engaging for employees and aligns with Citi Branding
Maintain the IA Knowledge Management platform (SharePoint) – maintaining and revamping existing sites and creating new sites as needed, including creative layout and writing copy, focusing on delivering the best user experience for effective and efficient information sharing
Manage the Team Site Program for our auditors; create new team sites on a daily basis, provide support to all team site content owners, ensure the proper closure of all retired sites and manage quarterly IA knowledge management inventory checks and storage quota limitations
Oversee IA Knowledge Management Entitlements for global IA Entitlement groups, including giving access to new joiners to the IA Intranet and respective team sites, and control entitlements to confidential information on a site/folder level on sites to ensure control enhancing assurance
Provide training and (daily) support for Knowledge Management site owners – teaching new site owners to manage their team sites and respond to any ad hoc queries site owners may have on their sites
Manage Monthly Head of Audit Briefings – work with key stakeholders to drive agenda and create content for high impact monthly HoA briefings, including post event follow up
IA Mailbox - draft and issue various internal communications working with key stakeholders, including launching Campaigns, HR Communications and Management Announcements
Manage Stakeholder Distribution Lists – ensure all IA distribution lists owned by the Communications team are kept up to date as well as other lists such as the Heads of Audit/ Chief Audit Executive list
Monthly Communications Reporting – report on key communications metrics to measure success against the annual plan for all communications efforts globally across IA
Employee Engagement – develop and execute global employee engagement programs and events to increase “team feeling” across the team globally
Global VOE Initiative Support –support the IA Communications team with planning and executing the global action plan crafted from VOE results, with initiatives including Learning & Development, Manager Effectiveness and Ethical Culture
Citi Collaborate– develop and execute a Collaborate plan (internal social media platform)
Other Projects Management
BSc degree in marketing/communications or equivalent area of study
Extensive years of experience in marketing/communications/technology
Highly motivated, pro-active individual with eagle-eye attention to detail
Highly methodical and organized; execution focused with proven track record of timely delivery
Thrives under pressure; positive can-do attitude
Good programming skills and knowledge of modern HTML/CSS and JavaScript
Solid understanding of Dreamweaver and Ipswich
Excellent understanding of UX, an eye for creative design and good Photoshop skills
Experience in creating and maintaining internal websites
Experience in using collaborative meeting software (Adobe Connect and WebEx)
Good understanding of how web applications work including security, session management
Extensive years of relevant SharePoint development experience
Experience supporting SharePoint 2007 and 2010
Ability to troubleshoot complex issues in the SharePoint environment
SharePoint site administration and web part configuration
Understanding of SharePoint web content management and search engine optimization
Database proficiencies in MS Access, Excel and XML
Experience in creating, modifying, and supporting web based platforms and solutions, experience in automating SharePoint workflow a plus
Highly proficient in PowerPoint – ability to create professional grade, highly impactful presentations for senior executives
Experience working in global organization/remote location a plus

Business Communications Analyst Resume Examples & Samples

50% of time will be gathering content and helping to develop internal and business partner communications (announcements, newsletters, memos), coordinating communications plans to promote various programs, events, services, and maintaining current communication venues to ensure they adhere to project charter and corporate and ICS branding
20% executing internal online channel strategy (refresh, redesign, maintenance) and coordinating data information flow for various reporting channels
20% assisting in facilitation of various meetings with planning, materials, logistics, and follow up notes
10% identifying opportunities and efficiency innovations for communications and channels
BS/BA in Marketing, Communications, PR or other related field
Minimum of 3+ years in a professional environment required
Demonstrated proficiency in MS Office products and other communication/design applications
Experience with online tools and content management including SharePoint – writing, editing, permissions
Previous experience in a Communications Associate role or very similar position within a Financial Services industry
Highly adaptable, flexible, creative solutioning and demonstrated experience with facilitation of meetings with planning and execution of designing, redesigning or working with various communication channels
Strong customer service, interpersonal, organizational and time management skills
Able to multi-task and perform in a fast-paced, team oriented environment with high accuracy
Excellent oral communications skills - articulate and persuasive one-on-one or in larger group settings
Excellent written communication skills as demonstrated by a portfolio of samples
Ability to manage multiple working relationships with professionalism
Ability to maintain high integrity and confidentiality

CIB Social Media Communications Analyst Resume Examples & Samples

Support the J.P. Morgan CIB Communications team in community management across various social media platforms
Manage and draft editorial content calendars for social media campaigns and channels
Conceive, develop and design visual assets
Monitor the mainstream and financial news media discussed on social media platforms such as Twitter, Snapchat and YouTube Maintain an ongoing dialogue with various internal stakeholders to effectively communicate the firm’s business and cultural messages
Collaborate with legal, compliance, and controls to mitigate risk and ensure proper governance is in place
Understand social media metrics in order to track results and provide recommendations for optimization
Demonstrate knowledge of emerging online technologies
Organize Quarterly CIB Press highlights
Pulling media clips: TV Eyes, Factiva, Bloomberg terminal
1-3 years experience
Excellent verbal, written, and interpersonal communication skills
Passion for social media, news media and digital marketing
An interest in keeping a finger on the pulse of current events in financial and international news
Proficiency with Adobe Creative Suite (Photoshop, Illustrator, Flash)
Experience with social media monitoring and management tools for publishing, reporting, and social listening (i.e. Sprinklr, Radian6, Hootsuite, Twitter Analytics, Facebook Insights, etc.)
Ability to cultivate relationships across lines of business
Confidence to pitch fresh ideas, think creatively, and identify and solve problems
Team player with enthusiastic attitude. Eager to learn, contribute, and make an impact

Communications Analyst Resume Examples & Samples

Hands on experience administering and programming Cisco Unity Connection (version 8.6 or higher)
Experience configuring meeting rooms for audio and video conferencing
Experience programming telephone and voice mail services
Working knowledge of Polycom RMX Video Bridge

Senior Training & Communications Analyst Resume Examples & Samples

Create and maintain distribution lists
Distribute planned outage communications for SAP, BW, Business Objects Analysis, and the General Business Applications
Update Yammer and Backlot with timely and relevant system information
Distribute release and enhancement communications
Distribute fiscal calendar communications
Distribute project communciations
Distribute emergency communications (e.g., breaks or unplanned outages) during work hours
Attend the weekly call with DTSS and HCL on Wednesdays at 8:30 a.m., PT
When time allows update/create online training materials and help
Minimum of 10 years work experience with financial or accounting, preferably in a large SAP installation
Experience working for large company and within a matrix organization
4 to 6 years of demonstrated high-level professional knowledge and skills in internal communications and/or employee training
Excellent verbal and written communication skills including the ability to explain technical concepts in non-technical terms as well as HTML and CSS knowledge
Proven experience with training software (for example, Captivate, Camtasia and/or Articulate)
Co-own and develop key employee communication channels, responsible for sourcing, creatively developing editorial content for newsletters, intranet, video, social media, and other general communications as required
Demonstrated self-starter; able to prepare communication and training materials with minimal input
Partner and collaborate with clients in providing communication services and training support ensuring consistency and quality in messaging and execution
Proven ability to collaborate, establish relationships, and build credibility with employees and teams, at all levels of an organization
Ability to understand and adapt to different audiences and clients, their needs and potential reactions to communications and training
Experience with small to medium projects that encompass front of house and back of house finance/accounting communication and training plans
Demonstrate multi-tasking skills to manage workload while adhering to deadlines and high quality
Passion for and knowledge of new media and emerging technologies to deliver best practice communication and training solutions
Experience developing/revising content for various social business platforms
Experience acting as a community liaison and participating in online discussions, offering solutions and mediating conversations
Able to use social business tools like Yammer, Backlot (Jive) and SharePoint
Able to work with video, including screen captures, and webinars via WebEx
CPA or CMA license, or equivalent
PMP or other professional project management certification
Six Sigma certification
Member of Association for Training and Development (ATD) and/or International Association of Business Communicators (IABC), or a similar professional organization
Experienced in using the Microsoft Office applications (e.g., Word, Excel, PowerPoint, Visio, Project)
Experience in using SAP or another ERP
Experience in using Business Warehouse, Business Objects and/or Cognos reporting tools
Experience using WordPress or other website development tools
Ability to demonstrate a strong business acumen
Experience implementing financial processes and systems
Experience using systems designed to manage issues, changes and testing (e.g. Service Manager, ServiceNow, Rational Team Concert, ALM)
Bachelor's Degree, or equivalent work experience - Accounting, Finance, Communications, Organizational Development, Public Relations, Marketing, Education, Instructional Design, Business, Information Technology, or a related field

Senior Technology Communications Analyst Resume Examples & Samples

The investment professional will be part of the firm's highly regarded Technology research team
This is position is directly responsible for coverage of the Communications and or Telecom subsectors within Technology
Will be responsible for generating buy and sell ideas within the sector and working closely with the rest of the team to generate strong positive performance within the Seligman Technology portfolios
10+ years of experience as a dedicated Technology Analyst covering the Communications and or Telecom sectors specifically as a sell side analyst for a large, reputable firm or for a large, institutional asset manager
Ability/desire to be part of a team and work within a collegial, collaborative environment
Deep understanding of financial statements and the ability to create and maintain detailed financial models
Expertise in or significant experience covering the Technology Communication (Services and Equipment) and Telecom sectors
Advanced degree in Finance, Economics or Business

Product Development Communications Analyst Resume Examples & Samples

Bachelor’s degree (Communications, Graphic Design or Graphic Arts)
1 or more years of experience with presentation design and development skills
1 or more years of experience with SharePoint development

Internal Communications Analyst Resume Examples & Samples

Demonstrated experience and success in event management and administrative support for senior executives
Superb execution and organizational skills; strong attention to detail is a must, experience drafting and editing business messages is a plus
Outstanding interpersonal skills, including ability to interact with executives, as well as partner effectively with administrative assistants and other colleagues across the company

Communications Analyst Resume Examples & Samples

Provide strategic analysis to help inform, create and deploy earned media programs
Combine disparate data sets to uncover trends that affect Prudentials integrated media strategies
Socialize outputs and insights across Prudential
Ensure the completeness and accuracy of all data
Manage Global Communications relationship with media metrics vendors and programs
Relevant corporate or agency internship(s) in a marketing, advertising or public relations/communications department preferred
Experience preparing reports using Microsoft Excel, Access and PowerPoint
Ability to synthesize sets of data from disparate and unusual sources
Highly quantitative and analytical
Critical, creative and strategic thinker
Clear, concise and confident written, verbal communication and presentation skills
Possess a global mindset

Communications Analyst Resume Examples & Samples

Directly support global communications for the CSC Delivery Network working closely with the Governance team
Assist in creating, coordinating and executing effective communication programs to improve the CSC Delivery Network organizational awareness across Citi
Coordinate, plan and lead development areas for the CSC Communication Champion Council, which comprises of communication leads from each site globally
Prepare and distribute supporting material for all sites globally as it relates to governance and communications
Contact point for site communicators working closely with the CSS communications lead
Maintain and develop all relevant distribution lists, email boxes and templates
Develop a solid communication plan for the CSC Delivery Network utilizing the most appropriate channels
Ensure content feeds are maintained and up to date; create a calendar on the CSC Delivery Network Collaborate page that captures the most important events relevant to CSC employees
Create a CSC Delivery Network Digest that contains content from all sites
Leverage corporate communication best practices and continue the enforcement of Citi brand standards in all CSC channels
Regularly obtain feedback from key stakeholders through Surveys, qualitative (word of mouth), Communications Council feedback and metric reports
Maintain a strong understanding of the metrics and drivers with the ability to identify trends and make recommendations
Communicate progress toward achieving Best in Class practices across CSC sites
Produce regular senior messaging which re-enforces the CSC messages and builds awareness of activities in CSC sites
Manage all aspects of CSC communication reporting as it relates to MORs, stakeholder updates and ad –hoc presentations
Maintain data and document repository tools such as SharePoint and other web-based applications to enable effective communication and information access control and to reduce email traffic volume
Regular interaction with regional teams globally sharing best practices and supporting global strategic development
Work in close collaboration with the CSC Global Governance coordinator and assist were applicable on key development areas
Working across various functions, geographies and organizational levels proactively support and assist with the advancement of all work streams relevant to the successful accomplishment of the organization’s goals
Considerable experience with Cti’s North America Consumer organization
3-5 years experience in project or program management
In depth knowledge of Microsoft Office products, with advanced experience using Sharepoint 2010, Excel and Access or similar spreadsheet reporting tools
Knowledge of shared services operations and experience working in a virtual environment
Demonstrate clear and concise communication skills - both written and verbal
Demonstrate strong interpersonal and relationship building skills with the ability to interact productively with all levels within the organization
Demonstrate strong analytical and problem-solving skills
Superior meeting organization and facilitation skills
Strong ability to think strategically and implement tactically without losing attention to detail
Degree level and relevant experience

Communications Analyst Resume Examples & Samples

Prior experience developing department wide communications and supporting departmental C-suite executives is essential
Ideal candidate has extensive experience in an IT budget management environment, preferably federal financial management
Candidates must possess strong verbal and written communication skills
Must have strong Microsoft Word and PowerPoint skills. Must be familiar building executive presentation decks for senior personnel
Familiarity with VA OI&T organization is desirable
Bachelor’s Degree from an accredited college or university in a related field

Communications Analyst Resume Examples & Samples

In conjunction with the Communications Manager, implement the strategy and editorial plan for communication projects for RAD as well as interdepartmental or corporate-wide initiatives as assigned
Conduct interviews with subject matter experts and research technical and business work processes of the RAD-supported systems (e.g., Web CRD, IARD, BrokerCheck, Entitlement, NMLS, etc.) as necessary for the drafting of instructional or informative subject matter related to system updates, enhancements and changes or expansion of related programs
Draft and edit RAD Web content on the FINRA Web site including information on the CRD Web pages, Qualifications & Testing/CE Web pages, BrokerCheck and FINRA Entitlement
Draft and edit RAD correspondence such as emails, letters, marketing materials, surveys, presentations and publications
Serve as the point-of-contact related to IARD communication matters with the RAD Regulatory User Liaison unit, NASAA and the SEC
Write/edit information contained on FINRA’s IARD Web Site, www.iard.com, ensuring accuracy and appropriateness of content
Write/edit all published information related to IARD and investment advisers
Identify and write/edit all information on the daily IARD System Broadcast Messages, ensuring that content is timely and accurate
Create professional presentation materials for RAD speakers for conferences and other industry-related venues that adhere to FINRA’s stylistic guidelines by ensuring the formatting and incorporation of branded graphics/design
Provide RAD Senior Management with writing, editing and reporting support that may be of a sensitive nature or that require confidentiality and discretion
Document communication work processes used within the department as well as interdepartmentally and ensure that procedures follow corporate guidelines and protocols
Assist with the planning and execution of department staff events including the screening, selection, and coordination or procurement of products or services with vendors
Coordinate and execute department-wide meetings, workshops, receptions, etc., for groups, as assigned
Assist with the tracking of expenses, accruals, variances and forecasting for the RAD Communications budget
Act as the primary support and backup for the Communications Manager by keeping abreast of, or having a working knowledge of, all communication initiatives and campaigns, special events, conferences, and projects, in order to ensure their continued progression. Ensure that any critical communication issues/items are addressed with the appropriate protocol and that management is kept apprised
Provide communications or Web-related consultative services as assigned for special or new business projects
Maintain essential skills by attending training
Perform any other duties required to the effective operation of the Communications Unit and the RAD Department
Bachelor’s degree in Communications, English, Journalism, Mass Media, or equivalent major plus five years of related experience in communications with at least three years of strong researching, interviewing, writing and editing experience
Working knowledge of the financial and securities industry and its regulatory policies
Intermediate skills, using MS Office Suite applications; particularly Word, PowerPoint, Project and Visio as well as desktop publishing. Some Excel skills also necessary
Familiarity with content management systems
Demonstrated experience in developing and implementing creative communication solutions
Strong analytical, organizational, interpersonal, and communication (verbal and written) skills
Ability to work with minimal supervision under tight deadlines and adjust to changing priorities, within established guidelines and procedures
Strong collaborative and consultative skills

Junior Communications Analyst Resume Examples & Samples

Develop and provide standard and ad hoc reporting to internal NetSpend teams to monitor operational measures and service levels
Assist in digital marketing activities
Identify opportunities for cost reduction or efficiency gains through operational improvement, technology enhancements & process elimination
Data analysis: Provide actionable insights and solutions to support business needs
Work with internal teams to provide insight into communication campaigns
Assist teams to determine targeting criteria for new campaigns
Identify trends and patterns by communication channel related to specific campaigns
Document and present analytical methodologies used
Interface with NetSpend business owners to validate business requirements, share knowledge, and manage expectations related to changes in policy, process, procedure or requests for analysis
Manage small projects to implement identified changes
Foster healthy business relationships across all teams, channels, departments and business segments
Bachelor degree in Math, Finance, Marketing, MIS or related field
Minimum of 1-3 years Analytical, data mining, and similar experience; or 2-3 years related work experience in digital communications
Perform as an individual contributor and the SME for communication campaigns
Highly proficient in Microsoft Office products (Excel, Word and Power Point)
Advanced Excel Skills (Pivoting and Charts)
General understanding of databases; PL\SQL experience a plus
Familiarity with enterprise business intelligence tools a plus (IE - Tableau, Cognos, SAP Business Objects)
Experience with project management and/or experience with process improvement is a plus
Ability to multi-task in a fast paced environment and meet aggressive deadlines
Strong work ethic and organizational skills
Experience in credit or banking industry a plus
Able to work effectively on cross-functional business team composed of people with diverse backgrounds

Communications Analyst, Senior Resume Examples & Samples

Experience with executing, analyzing, securing, and accrediting DoD communication systems
Experience with security architecture evaluation, guidance development, and troubleshooting
Ability to display a dynamic personality to interact with clients to perform technical audits
Cisco, Juniper, ITIL, INCOSE, or Network Certification preferred
DoD ACAS and eMASS Systems Certification

Tactical Communications Analyst Resume Examples & Samples

3+ years of experience with planning and executing military operations at the platoon or equivalent level or above
3+ years of experience with operating or maintaining military tactical or theater deployable IT or communications systems
1+ years of experience with supporting an Army, Air Force, or Joint staff section or directorate at the Battalion level or above
Experience with National Guard roles, missions, forces, and operating authorities
Knowledge of Army or Joint operations doctrine, including conversant in key concepts contained within major series of JP, ADP, or ADRP 1-5
Knowledge of the operations process and constitutive and related concepts and skills, including mission command, planning methodologies, and formats and assessment
Knowledge of WMD or CBRN threat spectrums
Experience as a military officer or senior noncommissioned officer, including E7+
Experience with the National Guard either in the form of Guard service or operating in conjunction with National Guard units under a command or support arrangement
Experience with communications or IT-related specialty, MOS, or AFSC
Lower-level Professional IT or InfoSec Certification, including Network+ or Security+

Network Data Communications Analyst Resume Examples & Samples

Must have active Top Secret clearance and be able to obtain a TS/SCI clearance
Familiarity with installation of fiber and other cable types supporting computer connectivity including pulling, splicing, suspension, and termination
Ability to read diagrams and guide others in proper installation
Program / Project Lead experience

Strategic Communications Analyst Resume Examples & Samples

Availability for meetings, consultations and any related tasking and deadlines
Ability to produce products requiring little or no editing
Ability to work with senior officials, to build and sustain professional networks in a diverse, fast-paced, multi-task environment, and to manage competing priorities
Be adaptable and flexible to perform a range of tasks and work with many different offices and organizations in the Intelligence Community (IC)
Be proactive in developing innovative ideas and in communicating them effectively to Government sponsors
3+ years working in the IC
Demonstrated knowledge of IC strategic planning and program management
Demonstrated knowledge of the IC's structure and IC member organizations' roles and capabilities

Senior Strategic Communications Analyst Resume Examples & Samples

Conduct research in order to serve as reference for one or more intelligence topics
Identify ways to visualize data in order to facilitate analysis and enable decision-making by senior leadership
Identify simple and informative ways to visualize data in order to communicate intelligence and operational topics to audience(s) not familiar with such topics
Identify and develop ways to effectively organize and present information across multiple presentation formats (i.e. web, print, electronic)
Bachelor’s or Master’s degree in cyber security, intelligence analysis, or related field
Strong analytical skills and ability to proactively apply them
Ability to work in a team environment, and willingness to “pitch-in” when needed
Working knowledge of the national law enforcement mission
Familiarity with the cyber security landscape
Web publishing experience

Communications Analyst Resume Examples & Samples

Writing and editing external communications materials, such as news releases, fact sheets, social media content, web content, and correspondence
Assisting with media relations: manage reporter inquiries, create and manage media lists, distribute daily clips reports, update website, help manage social media channels, monitor media coverage, and provide media analysis and recommendations
Researching business issues, media opportunities, industry awards/recognition, leadership speaking opportunities, and media outlets and reporters
Developing, maintaining and updating web content using a content management system
Managing administrative functions, such as subscriptions and archives
College degree or significant experience in journalism, public relations or related field
Strong writing, editing, organizational and communication skills
Ability to multitask and produce high-quality work under tight deadlines
Previous work experience in corporate communications or public relations preferred
Basic to intermediate understanding of how traditional and social media work
Proven ability to work independently and on a team; positive attitude
Digital content management experience a plus

Strategic Communications Analyst Resume Examples & Samples

Requires an active Top Secret Government Clearance**
Technical Writing and Enterprise Communications
Assist in the creation of briefings, reports, SharePoint sites, and other materials for Agency-wide dissemination
Support the promotion of the changes being delivered, conceived, and planned for the enterprise
Support the tactical execution of the Transformation and Core Service team’s communication plans
Develop graphics, diagrams, process flows, etc. to enable effective communication of complex concepts, ideas, principles, etc
Provide technical review of artifacts
Participate in/attend technical discussions and take a leadership role in the formulation of relevant and meaningful communications that should occur based on the information/topic discussed
Support the capture and timely publication of meeting minutes

Health Communications Analyst Resume Examples & Samples

Bachelor’s degree with 1-3 years of experience
Health policy, public relations, and/or communications experience
Superior interpersonal & communication skills, both written and oral
Ability to multi-task and provide effective customer service

Communications Analyst Resume Examples & Samples

The successful candidate will support our customer as a Communications Analyst in Honolulu, Hawaii
Responsibilities include
Attend and record minutes for program meetings and reviews
Perform data entry into various data systems and management information systems to update and maintain a current status. Retrieve status reports from databases
Perform document/literature searches, interview variety of sources for technical information, and prepare reports on findings
Draft technical documents in accordance with Government specifications. Review drafts of technical documentation for correct format, grammar, spelling, and cohesiveness
Perform editing, proofing, general organizing and distribution of technical documents and status reports
Make reproduced copies of original documents and file printed copies. Maintain files of printed documents
Manage program folders, files, and documents on the department’s shared drive and MS SharePoint site
Provide support in organizing meetings, coordinating site visits, and arranging travel
Maintain and keep current documents such as the program organization chart, recall roster, and muster
A Bachelor's degree from an accredited university or equivalent work experience
Current Secret security clearance
Three (3) years of experience providing professional clerical and administrative support, including technical writing and editing
Candidate should be a motivated, self-starter with the ability to accomplish tasks under pressure with limited supervision
Strong administrative skills and ability to multi-task
Candidate must be a team player
Candidate must have flexibility to accommodate time-sensitive and mission-critical work
Proficiency with Microsoft Office (Word, Excel, and PowerPoint) applications and common office software applications are required
The successful candidate will have exceptional oral and written communication abilities

Senior Communications Analyst Resume Examples & Samples

Prior experience with defined benefits and defined contributions
MS Word, Excel, PowerPoint, advanced
SQL, preferred
Mainframe, preferred

Strategic Communications Analyst Resume Examples & Samples

3+ years of experience with senior-level Cyberspace or intelligence
Experience with strategic planning, organizational change management, communications, or related fields
Ability to communicate with and brief senior leadership
Ability to prepare clear, concise, and visually enticing communication documents for senior leaders consistently
Experience at an Operations Center
Experience at an Air Force unit
Experience at an Air and Space Operations Center (AOC)
Experience as an Executive Officer or Protocol Officer
Experience with public affairs
BA or BS degree in Organizational Change, Communications, Business, or a related field preferred; MA or MS degree a plus
Change Management training or Certification

Communications Analyst, Account Management Resume Examples & Samples

Create customised client servicing and business development presentations, including portfolio data support, in German and English languages
Maintain internal presentations and underlying portfolio and market data to ensure consistency with product standards
Contribute to the ongoing automisation and optimisation of departmental policies and procedures
Coordination with vendors (e.g. translation agencies)
Collaborate with presenters on materials for speaking engagements
Coordinate with compliance to ensure all materials produced are fully compliant with

Change Management & Communications Analyst Resume Examples & Samples

Support the creation and implementation of plans that maximize employee engagement and support a comprehensive, timely and seamless transition including
3 -5 years of experience directly related to the duties and responsibilities outlined
Experience implementing change management and/or communications solutions in a technology environment, preferably cloud-based solutions, involving multiple clients, technologies and vendors
Bachelors or graduate degree in Communications, Business, Marketing, HR (with a focus on Change Management/Project Management) or related field
Strong understanding of Human Recourses service, Change Management and/or Communications delivery
Ability to effectively communicate, clearly expressing ideas and concepts both verbally and in writing
Recognized for the ability to drive the timely resolution of issues
Ability to work under tight deadlines managing multiple tasks
Ability to self-motivate and initiate with minimal supervision, adapt to rapidly changing environment
Experience working with large Technology projects in a large complex environments considered an asset

IT Global Portfolio & Communications Analyst Resume Examples & Samples

Edit technology newsletter and communications
Create Technology strategy communications
Run technology recognition program
Coordinate cross functional coordination within and outside of IT
Manage Portfolio Scorecard compliance
Develop and support ad hoc tools using Microsoft suite
Contribute to PMO and Technology Resources
Perform small, cross functional project management
Manage and evolve technology distribution lists
Positively promote cross functional team building and engagement
3-5 Years’ experience in the following areas
Project management with PMO exposure
Communications/change management focus
Detail oriented in execution and review
Driver of collaboration amongst diverse audiences
Customer service oriented (monitor queues, prompt responses, escalations, etc)
Strong Microsoft suite familiarity (e.g. SharePoint, Advanced Excel)
Experience with Microsoft Office Suite; including medium to advance skills with Excel, SharePoint, MS Project, Word, and Visio
Additional Comments and Requirements
Excellent listening, presentation, and interpersonal skills
Ability to communicate ideas in both technical and user-friendly language
Able conform to shifting priorities, demands, and timelines
Excel working both independently and in a team-oriented, collaborative environment
Persuasive, encouraging, and motivating

Senior Service Communications Analyst Resume Examples & Samples

Lead the development and coordination of strategic internal and external communication messaging and plans that align the collaborative and regulatory efforts of Marketing, Sales Strategy, L&D, IT, Operations, and Corporate Communications and ensure consistency of messages on major Initiatives, Campaigns and Projects
Lead the collaboration of subject matter experts and key stakeholders in Marketing Operations and various functional areas outside Marketing to ensure alignment with work outlined in the Communication and Marketing Plans of the assigned line(s) of business for each project
Lead the collaboration of key colleagues in Marketing Operations and other areas within the Firm to ensure alignment with, and execution of, work outlined in the assigned Marketing Plan or project
Assist as needed with content development and project management work identified as part of the assigned Marketing Plan or project
Assist other staff in Marketing with support for the assigned Marketing Plan or project
Strong understanding of Financial Services business processes
Demonstrated understanding and passion for investing and the financial markets
Established knowledge of Marketing functions and capabilities, including database marketing
Basic knowledge of brokerage account lifecycles, trends, campaign Management and systems
Proven ability to manage projects, resources and collaborate with others
Ability to lead by example and serve as mentor or trainer
Demonstrated ability to present information and respond to questions from groups of peers and/or management
Proven ability to contribute ideas and recommendations to strategic initiatives
Excellent independent reasoning and sound judgment
Proven track record of quality customer service, courteousness, and excellent interpersonal skills
Ability to work in a fast-paced professional office environment.-
Basic level proficiency with Microsoft Project and Visio
Intermediate level proficiency with Word, Excel, PowerPoint, and Outlook
Foster company success through a professional appearance, being courteous to clients and all Scottrade associates and by having a positive attitude
Bachelor’s degree in Business, Marketing/Advertising, Communications or equivalent combination of education and experience required
6+ years project leadership experience in advertising/marketing required; direct , communication, and/or database marketing experience preferred
3+ years financial services experience required

Satellite Communications Analyst Resume Examples & Samples

6+ years of experience with Satellite Communications (SATCOM
Experience with Satellite Operations
Bachelors and five (5) years or more experience; Masters and three(3) years or more experience

IT Communications Analyst Resume Examples & Samples

Participate in major incident bridges
Report major incidents to internal stakeholders, management, and executive leadership
Report major incidents to external partners and invested parties as determined by the Incident Manager on duty
Provide updates during major incidents until restoration
Participate in drills tor simulation major incidents
Host and attend meetings that are relevant to the Incident Management process
Contribute to projects and work efforts that are relevant to the Incident Management porcess
Compose incident, maintenance, and other IT communications for both technical and non-technical audiences
Particiapte in continual process improvement to streamline existing processes and implement new ones where appropriate to reduce time to resoluation and create a better customer experience
Work with global team to open, track, triage, prioritize, document, escalate and communicate timely and accurate status reporting
Work with Problem Management on Japanese translation for Root Cause Analysis and merchant presentations
Communicate with technical and non-technical internal and external customers both verbally and written to proivde clear, concise status updates, requests for assistance and directions for next steps
Coordinate with partner teams to improve process flows reduce time to resolution and ultimately improve the customer experience
Fluency in Japanese is required
Excellent verball and written communication skills
Proficiency in Microsoft Outlook and Microsoft Office tools (Word, Excel, and PowerPoint)
Ability to effectively interface and communication with IT resources, business contacts, and clients
Ability to work effectively with others in a team environment
Ability to work within and lead cross-functional teams
Ability to work flexible hours and be available on-call in a 24 x 7 x 365 environment
Preferred experience working within an IT Service Management (ITSM) framework and ITIL v3
Preferred experience working a ServiceNow environment is a plus
Preferred experience handline PCI, HIPPA, and PII data is required
The ideal candidate has near expert level communication skills
Preffered Bachelor's degree in a relevant field, an Associate's degree in a relevant filed and at least two years of work experience
This position is eligible for the Employee Referral Bonus Program #LI-TH1

Communications Analyst Resume Examples & Samples

Clear/concise verbal and written communication skills
Proven track record of success implementing projects/programs and achieving business goals
Bachelor’s degree in marketing, communications or related field strongly preferred
Previous experience in business related field (project coordination, communications, marketing, etc.) preferred
Experience in a results-oriented marketing and communications environmentExcellent planning and organizational skills
Master’s degree in marketing, communications or related field
Experience working with copywriters, graphic designers, and print/email/phone vendors

Data Communications Analyst Resume Examples & Samples

Champion TD's Data Vision and Enterprise Data Strategy
Develop a Data Governance Operating Model
Develop, implement, and monitor data policies & compliance standards, including regulatory requirements
Support strategic thought leadership within OCDO among key stakeholders, delivering a consistent and simplified message with one voice which allows the organization to advance its priorities and agenda
Ability to storyboard presentations and prepare briefing materials to OCDO senior leaders and Bank Executives which are written in simple, non-technical language
Communicate – orally, written and leveraging graphs and other exhibits – business and strategic performance updates to increase visibility and understanding of OCDO's value proposition across the enterprise, advancing its mission and goals
Ability to work in cross functional teams within the OCDO to create a single point of view, approach to change, communication (written, oral), etc. through the development and enablement of the Enterprise Data Strategy for the Bank
Complete ad-hoc communications requests from senior management and business units
Provide support to senior leadership, proactively gathering required background and analysis needed for effective decision-making
Understand the various OCDO programs and initiatives, how they link / influence each other, and able to communicate this information in one cohesive message
Provide change management support for OCDO programs and initiatives; this includes Stakeholder identification and engagement, communications, training, etc
Provide knowledge management support for OCDO programs and initiatives
Good judgment, understanding of what issues to escalate and make suggestions for possible resolution
Ability to work efficiently so as to meet extremely tight deadlines while maintaining high standards demonstrated capability in multi-tasking
Experience working with data – data management & governance

IT Communications Analyst Resume Examples & Samples

Work with Problem Management on Spanish translation for Root Cause Analysis and merchant presentations
Fluency in Spanish is required
Bachelor's degree in a relevant field, an Associate's degree in a relevant filed and at least two years of work experience

Information Security Client Communications Analyst Resume Examples & Samples

Review and answer information security inquiries within client Request for Proposal (RFP) / Request for Information (RFI) documents
Partner cross-functionally with other teams to update and answer new client RFP/RFI requests as well as regulatory requests keeping tight deadlines
Draft, update and develop a wide variety of client communication material and CIB BISO reporting documents
Develop and maintain strong relationships with business partners. Ensure communication is customer focused and professional
Maintain library of documents, templates, or other reusable knowledge assets for CIB BISO Governance
Gather requirements and further enhance the client relationship strategy as well as the CIB BISO internal reporting process
Highly proficient in PowerPoint, Excel and Word
Experience in problem solving and working to tight deadlines whilst achieving good quality outputs
Experience in working with diverse cross geography teams
Self-motivated individual, comfortable working without close supervision
Team player with proven ability to build strong cross-business relationships
General knowledge of information security principles and relevant standards including Access Management, Change Management, Security Incidents and Business Continuity Management
Exposure to Cyber and Information security regulatory requirements
Experience in a similar governance or risk management role
Experience of technology projects and/or the CIB business a plus
A graduate degree or equivalent experience (in computer science, information systems management, business administration or related field) is preferred
Practical working knowledge of SharePoint site setup and administration is beneficial

Communications Analyst Resume Examples & Samples

Proofread materials according to instructions, within timing requested and route completed requests back to Marketing Operations Manager
Apply internal style guide requirements as needed. Work with Med D style lead on any style questions and provide input/feedback as appropriate. Follow advisements on updates to the QA practice, template or program updates and instructions
Manage assigned projects according to priorities established during daily status meetings as well as any priority updates throughout the day
Work with Communication Owner to resolve questions about their communication or request, and to resolve any discrepancies in Owner-supplied backups
Focus discussion about priorities through Marketing Operations Manager, rather than directly with Communication Owners
Work with Marketing Operations Manager to resolve timing conflicts and overall priorities, and to resolve any discrepancies if requests are incomplete or out of scope in terms of their content
Bachelor’s Degree preferred or 8-11 years of relevant work experience
2-5 years of relevant work experience
Microsoft Office programs (Word, Excel, Power Point); Experience with one or more social media distribution and analytics tools
Strong knowledge of social media platforms, social media analytics tool(s) and functions; Proven experience using social media tools for recruiting and/or marketing; Resourceful and results-oriented with the ability to work independently, from thinking/planning stages through to execution; Strong organization skills, attention to detail and ability to successfully manage multiple projects and priorities simultaneously; Strong verbal and written communication skills; Commitment to continuous improvement & quality of work;Knowledge of recruiting processes a plus
LI-JN1

Communications Analyst Resume Examples & Samples

7-9 years Technical Project Management work experience
5-7 years Client Consulting and process analysis experience
3-5 years Telecommunications/Phone Systems experience
5-7 years work experience at a Client’s site
3-5 years Customer relationship management experience, managing customer expectations and identifying client/project requirements
MS Office Suite, SharePoint and MS Project development experience
Strong Analytical & Communication Skills
Strategy analysis and consultation
Experience with Avaya and/or Cisco phone systems

Communications Analyst Resume Examples & Samples

Strong technical aptitude, attention to detail, ability to problem-solve, and learn processes and technology quickly. Able to teach yourself new skills
Ability to present complex data in a simple and easy to understand format
Must be able to demonstrate flexibility and adaptability as well as ability to work under pressure
Must possess interpersonal and relationship-building skills in order to support and communicate with subject matter experts or communications colleagues with limited technical knowledge
1-3 years similar work experience in a professional environment
Bachelor of Arts degree in Information Technology, Information Science Technology, or Communications preferred
Advanced skills in MS Excel, including VLOOKUPs and pivot tables
Intermediate skills in MS Access development including Forms, MS Word, MS Excel and MS PowerPoint
Knowledge of HTML Email best practices, HTML, CSS
SQL and Query design considered a plus
Intermediate skills in Photoshop and Graphic Design
Must be able to demonstrate proficiency of technical skills through sample projects or work experience

Communications Analyst Intern Resume Examples & Samples

Helps define global external communication themes and messaging for the company
Gather, analyze and incorporates appropriate brand and industry research to ensure that all external messages, PR, media and social strategies resonate with and motivate our audiences
Sources, drafts and distributes effective press releases, media statements, TE.com content, and supporting documents in line with the company’s strategic goals and brand
Conduit between PR, media, and social strategies with other TE business units and geographic marketing leads. Also, helps ensure that PR, media and social guidelines are followed
Liaises with the internal communications team on story-sharing and development
Excellent writing, verbal and presentation skills
Working toward an Undergraduate degree preferably in Communications, Public Relations, Marketing or related field
Knowledge and success with traditional print, digital and broadcast media

Communications Analyst Resume Examples & Samples

Produce accurate, timely, positive results when monitoring and responding to events such as emergency response, crisis management and incident command
Deliver professional communications, both verbally and in writing, to reinforce customer expectations of courtesy, respect and cooperation, to enhance value-added service levels
Continuously trains in and applies established Business Risk Intelligence standards, and supports the Global Security organization’s notification process
Responsible for compliance with applicable Corporate and Global Security Policies and procedures
Assists other groups within Global Security as needed
High School diploma required, however Associate’s Degree, or higher, is preferred
At least 2 years of relevant experience in such areas as Security operations, emergency dispatch experience or equivalent, and customer service are required
Excellent customer service, oral, and written communication skills are required
Computer skills required include proficiency with Microsoft Word, Excel, and other desktop applications as they become available
Bilingual skills are preferred

Digital Communications Analyst Resume Examples & Samples

Maintain a digital governance dashboard in partnership with BIS
Understanding of social media management processes (e.g., channels, media buying)
10% travel (Domestic and International)
Strong presentation, written and oral skills

Clinical Integration Communications Analyst Resume Examples & Samples

Support Clinical Integration teammates in planning communication distribution; be prepared to discuss and present a variety of communication channel options for optimal deployment to facilities and teammates
Coordinate with Village Communications for the distribution of clinical initiatives email &/or video communications from clinical program teams across the Clinical Enterprise to selected audiences
Create and maintain select distribution lists for specific initiatives
Format emails and PowerPoint materials to required standards
Coordinate the publication of DaVita Daily News & Phoenix Digest articles
Provide oversight and routine review of VillageWeb pages for all Clinical Enterprise clinical programs. Ensure messaging is current and up to date and all documents in resource library are linked correctly
Coordinate with VillageWeb IT team for web page creation and resolution of any web page IT issues
Maintain electronic resource library documents and archives
Coordinate with internal marketing department for the design, development, & distribution of training materials to our facilities
Coordinate and support Clinical Enterprise booth at DaVita meetings such as; Academy, Physician Leadership, and VillageWide
Track and allocate training/educational material design and deployment costs to designated cost centers within Excel-based reporting system
Merge data from multiple Excel reports into a master Excel document for Village-level tracking and distribution
Ability to travel– up to 15%
Performance-based rewards based on stellar individual and team contributions
Bachelor or associate degree in related field preferred
Minimum of one year experience in a communications support or administrative support type role
Intermediate computer skills and proficiency in Microsoft Word, PowerPoint, Excel, Webex, and Outlook required
Commitment to DaVita’s Mission & Core Values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun with the ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
Action and results orientated; strong attention to detail and excellent follow-through skills
Self-starter, able to troubleshoot and plan with minimal supervision
Well developed time management skills with the ability to prioritize tasks effectively, recognize and respond to urgent requests in a timely manner
Ability to manage time and work independently as well as support teammates as needed and to foster a positive team environment
Excellent written, verbal, and interpersonal communication skills with an acute ability to listen effectively throughout all levels of the organization in a collaborative manner
Ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, ever changing, and evolving work environment with accuracy and within shifting time frames
Demonstrated ability to present and document work according to standards required

Strategic Communications Analyst Resume Examples & Samples

Experience consulting to federal government clients
Experience with communications practices within a team environment, including public affairs, media relations
Knowledge of communication theory and essential elements, including analysis, planning, execution and assessment
Experience with communications and change management for systems implementations is a huge plus
Experience with VA is a huge plus
Bachelor’s Degree required from an accredited college or university in a related field
Meet or exceed continuing professional education (CPE) requirements

AEE Communications Analyst Resume Examples & Samples

Proactively work with specialist to ensure objectives are met on time
Ensure processes and documentation are updated regularly
Create and edit PowerPoint presentations with no supervision
Create presentations and content with other tools and apps (e.g. Prezi, emaze, Piktochart, videoscribe, etc.)
Design and create original material using basic elements of graphic design (i.e., color theory, typography, layout, design software) incorporating elements of the Accenture brand, when appropriate
Ensure adherence to the guidelines and policies of the Accenture Brand
Identify multiple design solutions when required
Outsource projects/tasks to internal or external service providers as required (e.g., printing, fabricating, etc.)
Manage multiple smaller-scale projects or parts of larger projects, and may include production-level-only support or simple design solutions
Maintain open dialogue with customers and understand expectations
Communicate the status of projects to customers including total time estimate, time of completion, and outstanding issues
Serve as a consultant to different projects in scope
Keep current on new graphic techniques and technologies, recommending changes as appropriate
Design Knowledge: General understanding required in the following areas
Requires analysis and solving of lower-complexity problems
Interaction is with peers within Accenture before updating supervisors. Likely has limited exposure with clients and/or Accenture management
Requires moderate level of instruction on daily work tasks and detailed instructions on new assignments
Decisions impact own work and may impact the work of others
Individual contributor as a part of a team, with a focused scope of work
Proven ability to build, manage and foster a team-oriented environment
Excellent leadership and management skills

PAC Communications Analyst Resume Examples & Samples

Push and pull MKT, KA, SRA and CL´s strategies to align to the business. Generate value content and strategies. Corporate strategy continuity
Align Brand Love and portfolio strategies to contribute to the business, corporate reputation and managing positive perceptions
Inside the Company, the position requires constant negotiations with managers and directors from other areas such as Marketing, SRA, KA, CL and Franchise Marketing
Outside the Company is needed support on chambers to strengthen strategy on communication as industry
Business oriented
Fully understanding about perception management, reputation, category approval and corporate reputation in order to align the business strategies to communicate to KOL
Fully understanding about business, brands and how can add value to the category reputation through innovation, portfolio, brand love, physical activity
Understanding about KOL interests to generate value content
Analysis about metrics and key moments on communications and perceptions management
Owner of the category, brands and corporate´s statements
Knowledge about the political, economic and social context focus on taxes, obesity and industry restrictions
Decisions about which campaigns or messages we must communicate to KOL in order to contribute to the business
Make to happen initiatives that contribute to category reputation in precise moments
Provide conceptual input of context opportunity with regard to media and other relevant stakeholders for the business planning process
Development of strategic content about brands and KA
Minimum 3 years’ experience Communications, Marketing the category, Social Licence, Reputation, or Sustainability/Wellbeing
Strategic thinking-business oriented
Negotiations and strengthen of relationships
Experience in working under stressful conditions
Proved proficiency in personal/professional relations

Senior Communications Analyst Resume Examples & Samples

70% - Assists in the the development of internal written communications deliverables and programs, making recommendations to ensure that projects appropriately reflect Aerojet Rocketdyne's interests. Interacts with Communications team, operating divisions and management to deliver communications materials (include presentation/media creation, graphics design and deployment). Assists with internal monthly newsletter design and provides presentation development assistance to the vice president of communications and senior communications management
25% - Responsible for updating internal and external company Web page copy across the enterprise. Assists the multimedia team with ensuring that both Aerojet Rocketdyne and Aerojet Rocketdyne Holdings, Inc. content are up to date and relevant. Assists team with consultation, documentation and "best practices" procedures related to the most efficient enterprise multimedia and communication deployment
5% - Performs additional duties as assigned including, but not limited to, assisting in various other projects within the Communications department
Background in graphics design, English grammar and composition
Conversant with good graphics practices
Proficient in MS Excel, Word, InDesign, PowerPoint, Outlook, Access Database and Training Information systems

Strategic Communications Analyst Resume Examples & Samples

Create marketing collateral
Create event invitations
Create FAQ's, Standard Operating Procedures, and user guides
Create slides for the CIO's speaking engagements
Must be familiar with AP Style, MS Office Suite and SharePoint

Communications Analyst Resume Examples & Samples

Develops, organizes and edits content for print, email and web publications; edits and proofs materials in a complete, accurate and timely manner; works with University Marketing on layout and design of publications; assists in the design and production of recruitment and continuing student communication materials; monitors and adjusts content and design of recruitment and admissions website. Consults with faculty and academic administrators annually to write and present a description of their programs, majors, minors, and concentrations. Creates and maintains an organized communication plan that accommodates communication needs of multiple programs, goals and timelines. Manages admissions dashboard. Creates content, formats style; provides direction for standards; sets up configuration and implementation for all applicants supported through the admissions office through matriculation
Collaborates with the Director and other key Admissions staff members, to develop print and e-communication strategies on suspect, prospect, inquiry, applicant, accepted, confirmed and enrolled student levels. Develops systematic process for responding to electronic inquiries. Responds to inquiries on a daily basis. Provides ongoing communication with applicants regarding their status in the admissions process including admission acceptance-denial. Maintains ongoing communication with applicants after acceptance, through Orientation. Provides support for timely and accurate communication to continuing students regarding University processes and student requirements
Serves as the webmaster for all Admissions' websites and social media sites and will be responsible for all updates and edits to online information; and ensures that all online information meets CSU standards and compliance policies utilizing content mangement systems. Updates Admission’s website including: news stories, bloggers, costs, student support services, Hobsons links, FAQs, other features, and Admissions events information; i.e., registration process. Manages, reviews and updates social marketing websites. Develops an ongoing understanding of trends in social media and evolving online behavior in order to position the university to have an emerging and competitive online and social media strategy. Manages the various email accounts in the Office of Admissions. Maintains contact/referral list and includes data entry of prospective student information, as needed
Creates, maintains, and distributes recruitment and admissions statistical reports and Hyperion (or similar) reporting tools; and provides reporting templates to key staff and campus members. Creates and maintains job aids and documentation for communication systems and tasks; provides related training to admissions staff and students. Provides analytic recruitment, admissions and enrollment data and reports to the Director and other key staff members. Disseminates technical reports using CMS, Query Manager, Hyperion, and/or other reporting tools. Collaborates with Student Information Systems and Information Technology units to maintain current CMS data standards and consults on the use of CMS with other recruitment and communications software. Tests, implements and maintains data on various databases, including the CMS student information system, Hobson's Enrollment Management Technology software, and/or similar systems such as, Enrollment Management Action System (EMAS) recruitment system. Learns new software programs/systems as necessary
Supervises student assistants and temporary staff who will: respond to requests for printed information, prepare direct mailings, perform data entry, prepare and mail admissions information materials, and assist in admissions data entry. Monitors time sheets and requests for time off; sets performance standards and training guidelines; and performs annual evaluations as necessary
Monitors and identifies problems, investigates appropriate course or action and fixes issues for Office of Admissions computer programs (PeopleSoft, Hobsons, accept/deny letter program, CRM, etc.)
Adjusts schedule as needed to meet admissions goals and deadlines, particularly during peak admissions processing seasons and assist with EPT/ELM placement exam administration
Assists in coordinating programs with other campus departments

Communications Analyst Resume Examples & Samples

2017 AWP of UN Women Sudan Country Office (Co) focuses on concrete, impactful and scalable initiatives, prioritizing 2 UN Women Strategic Plan Impact areas, namely Impact area 2 (WEE) and 4 (WPS/Humanitarian Response), in response to the prevailing context and opportunities. “EVAW” and “Gender Mainstreaming, Planning and Budgeting” interventions will be mainstreamed under each of the above accordingly. Under the Organizational Efficiency and Effectiveness framework the office will focus on coordinating GEWE work within the UN, with government, CSOs, Academia, Private sector, Donors and other stakeholders. The Country Programme also lays emphasis on strategic partnerships and resource mobilization to bridge the resource gap
Support effective implementation of communications strategy
Technical support organizing public events; and manage; and supports effective media relations and information dissemination
Support development of publication and communication materials
Ensure that Sudan Country office activities and programmes are publicized in the UN Sudan newsletter
Support identification and synthesis of best practices and lessons learned directly linked to UN Women Sudan Country programme goals and activities
Contributions to knowledge networks and communities of practice including the ones established by UN Women regional and HQ on communications repositories
Contribute to provision of trainings to UN Women staff and IPs on communications for development
Professional growth through active learning
Demonstrates integrity and fairness by modelling the UN’s values and ethical standards, shows commitment to UN Women’s mission, vision, values and strategic goals of UN Women’s and displays cultural, gender, religion, race, and age sensitivity and adaptability
Ability to establish and maintain strategic partnerships with government institutions, donors, civil society partners and other UN agencies. Has proven expertise in resource mobilization and strong negotiation skills
Excellent personal and professional communication and presentation skills abilities
Ability to establish priorities and to plan, coordinate and monitor the progress of the projects and activities within the area of responsibility and achieve planned results
Strong teamwork spirit and interpersonal skills demonstrated by the ability to gain the assistance and cooperation of others in a team endeavour; ability to build trust through operating with transparency and creating an open, positive and enabling environment; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity
Sound judgment and decision-making skills, with the ability to make effective timely decisions
Results based programme development and management
Ability to work under minimal supervision and be proactive and initiative
Has the ability to establish priorities and to plan, coordinate and monitor the progress of the projects and activities within the area of responsibility and achieve planned results
Sound judgment and decision-making skills, with the ability to make effective timely decisions; Ability to lead effectively, mentoring as well as conflict resolution skills
Generate new ideas and approaches for communication and visibility of UN Women
At least 4 years’ experience in development work, communication or advocacy with specific emphasis on gender equality and women’s empowerment, preferably in the context of humanitarian, peace and security, economic empowerment, or EVAW/G
Recognized experience in the field of gender and development
Experience in the usage of computers and office software packages, experience in handling of web based management systems
Demonstrated hands-on experience in development, monitoring the implementation and the evaluation of development projects and capacity building

Operations Project / Communications Analyst Resume Examples & Samples

The Operations Project/Communications Analyst will provide support to our CVC (Customer Voice Counts) Program which includes the coordination of project objectives with internal and external resources
Generating First Alert responses when follow-up action is required
Developing solutions and reports using Qualtrics Survey Insights Platform
Communicating program results to Senior Management and to Field Services Team
Performing analysis of monthly, quarterly and yearly results to find opportunities for continuous improvement and communication of key learnings to Executive Management
Work with external Vendors to ensure project is executed following Rentokil Steritech standards. Review Agent performance by review audio recordings
In addition to CVC projects, the Operations Project/Communications Analyst will support projects for the operations project workstreams
The Project Analyst must be knowledgeable in all phases of a project management life cycle
The Project Analyst must inspire and foster an environment of cooperation between different departments and colleagues
Report Development in Microsoft Excel, Google Sheets, PowerPoints or other Data Management Applications
The Analyst is will assist in timely delivery of key performance indicators /results to the team
Prepare and professionally package reports, including clear and concise commentary to ensure reporting trends and other key analysis points are brought to the attention of the recipients
Will develop job-aides and/or provide training to educate the business community on how to interpret and utilize the Operations reporting data
Will solicit feedback from the user community and look for improvement opportunities to ensure a high degree of customer satisfaction with operational reporting
Review Audio Recordings and distribute to Distribution Lists
Monitor Survey Target Levels
Work with Data from various sources and build solutions that will propel the organization

Strategic Communications Analyst Resume Examples & Samples

Ability to think critically and problem solve
Flexibility/adaptability to frequently changing client environment
Strong verbal/written communications (confidence in presenting to executives)
Meeting facilitation experience
MS PPT, Visio, Publisher, Word, Excel background
Adobe Illustrator experience preferred
SharePoint knowledge/development experience preferred

Senior Communications Analyst Resume Examples & Samples

Create communications aimed at our users that explain key concepts, address frequently asked questions and inform on upcoming enhancement or change initiatives
Develop, edit, produce and distribute/post communications materials
Ensure communications are delivered or kept current on the appropriate channel, e.g. email, intranet site, brochure-ware, responses to queries, etc
Drive alignment in messaging across various RBC user groups through relationship building and collaboration with other communications teams across our business and technology groups
Support communications to executive and leadership stakeholders on program status, progress against performance goals, and key change initiatives
Actively contribute to the development, implementation and successful execution of an integrated communications strategy for the program
Opportunity to do challenging work
Opportunity to market a product that reaches all RBC employees
Variety of assignments
High level of autonomy
Opportunity to take ownership
A strong and diverse team
Management that supports your work and career progression through coaching and managing opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

TTB Network Change Communications Analyst Resume Examples & Samples

Co-ordinate and manage multiple concurrent changes
Provision of information, advice & guidance on all aspects of Change Management in the network arena
Arbitrator of change-related issues
Managing escalations relating to changes
Ensure all RFC’s are submitted with required information
Coordinate risk assessment activity and ensure RFC has appropriate risk level
Liaise with all necessary parties to ensure risk assessment requirements have been met
Work with the Process Manager to Identify and initiate process/tool/reporting improvements

Digital Communications Analyst Health Plan Resume Examples & Samples

Location/Facility – Health Plan
Specialty/Department/Practice –Customer Service Center
Shift/Schedule – Full Time
3 Years Experience required

Communications Analyst Resume Examples & Samples

Highly organized with an effortless ability to juggle several tasks at once while being detail-oriented
An effective and professional communicator, both written and oral
An ability to recruit for and understand the “softer side” of what makes a person a good fit for a particular research effort
An ability to work both individually and collaboratively with others across disciplines
A positive attitude and willingness to flexibly pivot, depending on what’s needed

Communications Analyst Resume Examples & Samples

Sourcing stories that demonstrate progress towards meeting PwP goals and showcase examples of PepsiCo's success in sustainability. Validating the information and crafting messaging that can be distributed as press releases/speeches/presentations/op-eds/videos/infographics or other visual tools, internal communications stories, consumer relations responses or among PepsiCo recruits
Contributing to the creation of PepsiCo's corporate reporting suite, including its annual sustainability report/digital platforms and GRI report. Taking a lead role working alongside agency support to ensure that PepsiCo continues to be recognized as a sustainability leader through its position in key rankings and third-party lists. This includes Strategic oversight of sustainability/reputation rankings work, Crafting and submission of PEP's data, content and applications for key lists/rankings, Measurement and executive notification of the company's performance, Design and implementation of communications strategies to leverage third-party assessments of the company
Providing briefings and resources to cross-functional corporate PepsiCo team members to promote the company's global sustainability successes across multiple channels
Maintaining a toolkit of PwP communications assets and resources to enable any associate to quickly, coherently and consistently tell the PwP story. Project managing the creation of new assets, including professional photography, videos, articles and infographics and working with internal partners to adapt core PwP content as appropriate for various channels and audiences. Assisting in maintaining up-to-date mapping of core PwP stakeholders. Assisting in managing conference and other event activity involving PwP audiences. Assisting in maintaining day-to-day relationships with agency support/other vendors and partners
Bachelors' degree/5+ yrs experience of working in communications, agency side or in a corporate/NGO environment. Strong understanding of the field of corporate sustainability and social purpose, with a desire to become a true expert
Excellent writing skills and ability to tailor content for audiences with varying degrees of familiarity with nutritional, environmental, social, economic and business topics
Ability to translate data into a compelling, external storylines. Particularly important is the ability to translate technical information into a message or call to action for an audience with a more general interest or understanding. Superb inter-personal skills, with the ability to build diverse and highly effective relationships inside and outside of the organization
Good news sense, with an ability to source stories and data from subject matter experts within the organization and understand how they might be used to gained earned media for PepsiCo
Understanding of and interest in the effective use of digital and social channels
Understanding of sustainability reporting would be an additional advantage
Strong creative sense, particularly in the production of visual communications assets
Exp managing agency service providers to maintain a high quality of outputs within tight deadlines and budgets. Agility/ability to thrive in a fast-paced, constantly-changing environment
Organized and highly efficient

Modernize Member Communications Analyst Resume Examples & Samples

Perform requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable actionable
Proactively work with teams to anticipate and solve potential issues
Collaborate with business and technology partners to formulate creative ideas or solutions to move project forward
Elicit requirements through business analysis which may include interviews, document analysis, business process descriptions, use cases, scenarios, competitive product analysis, task and workflow analysis, and/or requirements workshops
As a digtial channels representative, demonstrate understanding of business functionality, interfaces, data flow and functional architecture of systems supported
Collaborate with technology teams to develop interface and requirements to ensure seamless integration of applications and processes
Analyze conditions using critical thinking and problem solving to make timely, effective, holistic decisions regarding options, priorities and user experience
Organize and maintain project artifacts through documentation and versioning
Coordinate closely with business stakeholders, technology partners, and vendors to develop and document cross-functional processes and change management plans ensuring effective communication and stakeholder satisfaction
Meet ongoing and overlapping deadlines in a fast-paced environment effectively multi-tasking workload and coordinating dependencies with other groups
Participate in all aspects of SDLC including production issue research and analysis
Solid experience in project managing projects in the past three years
Solid experience in analyzing complex business problems, gathering and documenting business and technical requirements with attention to details, user experience design and system performance
Passionate about digital platforms
Highly self-motivated with drives to deliver and rise to the occasion
Ability to work collaboratively in teams, build strong relationships, gain confidence, and effectively communicate
Ability to balance, prioritize and organize multiple tasks
Represent the business channel in identifying, analyzing and communicating system solutions
Extensive hands on working knowledge SDLC using various methodologies, including Waterfall and Agile models on projects involving various software and integrated complex systems
Proven ability to manage time productively while rapidly adapting to changes in priority
Excellent verbal and written communication skills and the ability to work independently with business and technical team members
Proven experience of variety of software and integrated complex systems in a fast-paced environment
Evidence of leading, shaping and developing innovative solutions while managing business risks and impacts
Drive problem resolution including determining root cause, scope and scale of issues
Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
Bachelor's Degree in a related field or the equivalent combination of training, education, and experience
Strong expertise with Microsoft Office Products (Word, Excel, PowerPoint, Visio, Project)
Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Advanced skills in critical thinking and analysis, meeting facilitation, written and oral communications, and interpersonal interactions
Advanced knowledge of credit union operations/processes and procedures
Advanced knowledge of Navy Federal Project Portfolio Management (PPM) knowledge

Communications Analyst, Senior Resume Examples & Samples

Associate’s degree with 8 years of relevant experience
EIS contract background would be a plus
Experience with Transition Management Services, Dispute recovery Project Startup Services, and Acquisition Support. Manage, track, and coordinate the activity of all its resources
Highly motivated, self-starter; team player with a high-energy level; willingness to aggressively take on responsibility
Demonstrated ability to approach job responsibilities with a focus on process improvement
Able to work effectively communicate with all levels of management, including executive management
Sound technical experience in assessing telecommunications support requirements as well as conducting required administrative tasks required for the projects
Strong verbal and writing skills unconditional integrity and commitment to achieving goals

IT Communications Analyst Resume Examples & Samples

Bachelor’s degree in the field of Graphic Design, English, Communications, or related field and/or 0-2 years equivalent work
Understanding of process mapping and communication practices and methodologies
Knowledge of information gathering, planning, and organizing methods and principles
Understanding of document formatting and presentation
Understanding of digital design, animation, video design, and Web graphics is a plus

Communications Analyst Resume Examples & Samples

To assign ongoing faults to appropriate technical escalation areas, and notify line management of issues and problems requiring escalation
To ensure that outstanding problems are escalated according to procedures and to continue to monitor and own outstanding problems ensuring that resolution is achieved in the shortest possible time
Provide central support function to field staff and 3rd Party Support Engineers
Be fully conversant with all systems in place, e.g. Remedy, HP NNMi, HP NA, NPM etc., and use as appropriate to produce high levels of accuracy and output
Communicate with and have a working knowledge of other departments as required to ensure that all customer faults are dealt with speedily and efficiently
To receive, log and resolve customer complaints, working towards Virgin Media and Ofcom guidelines
To keep fully aware of all information changes and departmental communications to maintain high levels of service
Must have minimum 2 years’ experience working in a 24 x 7 x 365 Network Operations Centre
Must have technical experience of Data system techniques and principles as well as knowledge of Network Management Systems
PC Literate with specific experience of MS Office applications
Specific skills and vendor O&M training in either of the following network technologies: Cisco Router, Switches, Nokia Alcatel devices, Cienna Switches, Alcatel NTU’s, Transmode Edu’s
Experience with Security monitoring and management preferably PKI Cryptography
Must have knowledge of WAN/LAN infrastructure
Must have knowledge of TCP/IP and routing protocols including RIP, EIGRP, OSPF, BGP
Proactive and innovative self-starter
Attention to detail and the ability to manage technical issues to resolution, concise trouble shooting techniques
Ability to communicate technical issues at various levels
Ability to work under time constraints
Good communicator, both orally and written
Good customer facing skills at all levels required
High level of flexibility due to 24 x 7 operation

Business Strategy & Communications Analyst Resume Examples & Samples

Experience with working in the intelligence community (IC), including interacting with senior-level government officials
Experience with strategic communication expertise and techniques
Experience with developing detailed plans, terms of reference, reports, and briefings and tracking documentation throughout its development and coordination
Experience with producing research papers for senior-level review
Experience in conducting independent studies and analyses to assist with making process improvement decisions
Ability to use independent judgment to recommend solutions
HS diploma or GED and 4 years of experience with business strategy and communications
Experience with developing communication strategies for government clients and communicating with outside experts in various fields
Experience with SharePoint 2010 and designing, developing, and editing sites
Experience with presenting results in a format that provides alternatives with cost, performance, and mission impacts that will allow leadership to make informed decisions
Ability to evaluate topics of interest and possible alternatives and develop, produce, and distribute data calls
Ability to coordinate work activities with outside entities, contractors, and organizations

Business & Technical Communications Analyst Resume Examples & Samples

Independently lead the planning and execution of communications products associated with planned and unplanned events; to include strategy, key messages and detailed tactical plans
Align communications process with system alert technology for turnkey approach to communicating unplanned events wherever possible
Identify and manage anticipated user impacts resulting from technical or functional changes
Consult, coach, and oversee regional communications representatives for 24x7 coverage
Support and engage senior leaders in the development and approval of communications products
Self-identify, track and report issues related to communications efforts or needs
Understand basics of organizational change management and the role communications play
Ensure effective and consistent communications across a variety of levels and geographies
Demonstrate ability to translate functional or technical system changes into business-centric messaging that is accurate and timely
Ensure that communications to the business are accurate and timely
Ensure local and regional considerations are accounted for in all global messaging and target locally as necessary
Manage key global and local stakeholders to ensure that they are kept informed and advocate the communications plan
Effectively measure, through formal and informal mechanisms, the communications activities; make any changes necessary to ensure that they are meeting the needs of our internal clients
Exceptional communication skills – both written and verbal
Proven capability to understand IT-systems related discussions and translate into meaningful business communications that are appropriate, relevant and engaging to the audience
High professional competence, influencing skills and gravitas required to provide high-level communications to leadership, with the ability to influence senior, demanding stakeholders
Excellent project management skills with experience in delivering business and technical communications
Execute quality deliverables across multiple media, including print, intranet, events and presentations
Ability to manage or influence a team of resources to deliver results
Successfully manage cross-border relationships with team members and leadership
Flexibility to handle changing project priorities and arrangements in tight timelines
Be a self-starter, able to work virtually, in a large global organization, across time zones and with different cross-functional teams
Must be a team player and able to work collaboratively at all levels in an organization
At least 8-10 years experience with at least five-years experience in supporting or leading business-centric communications efforts for a large, multi-region technological solution (preferably related to ERP but not necessary)
Experience of building and executing planned and unplanned global communications strategies for large scale systems implementations

Proposal & Communications Analyst Resume Examples & Samples

Proposal Writing: Responsible for timely and accurate proposal submission to the VA
Development and ongoing enhancement of the format of the proposal template, including incorporating updated language from members of the leadership team
Responsible for reading each RFP and analyzing the contents including the performance work statement, equipment and service requirements, terms and conditions, pricing information and competitive specifications. Coordinates responses from each functional team to appropriately address all requirements
Incorporate language specific to the individual proposal documents
Ensure timely receipt from management team of all required documents for the proposal
Project manage all proposals to ensure all deliverables received timely, including maintaining a shared calendar of deliverables
Distribute document for review and comments per the proposal calendar
Develop graphics and/or or work with graphic designers to translate concepts into informative images
Proofread and copy edit all documents for grammar, style and content. Provide overall quality control including completeness, color correction, formatting, accuracy, tabbing, binding, packaging and compliance with submission guidelines. Print and ship final document
Relevant degree or comparable relevant experience
5 years’ relevant work experience required; government/federal experience preferred
Mastery of MS Office Suite and Adobe Creative Suite required, with Access database knowledge preferred
Strong collaboration and problem solving skills required
Excellent communication skills in both written and spoken English
Ability to work on short-term assignments with tight deadlines while managing multiple tasks and projects

Communications Analyst Resume Examples & Samples

Excellent verbal and written communication and inter personal skills
2- 5 years in relevant business office experience
Strong expertise in excel and good with numbers
Excellent PowerPoint and storyline/illustrative skills
Ability to work under pressure, multi task, and meet deadlines
Maintain a positive attitude and have a great work ethic
Be positive and optimistic!

Business Strategy & Communications Analyst Resume Examples & Samples

Experience with working in the intelligence community (IC), including interacting with senior–level government officials
Experience with producing research papers for senior–level review
BA or BS degree and 4 years of experience with business strategy and communications

Corporate Communications Analyst Resume Examples & Samples

Writes copy for the publication of various materials (e.g., news releases, management briefs, critical issue bulletins, employee bulletins, articles, speeches, slide presentation scripts, marketing brochures, documentation, newsletters, personnel policies/procedures, personnel/management manual updates) as necessary
Determines the need for and content of graphics to explain and enhance the written materials and edits materials for content, grammar, format, etc
Gains approval of the materials from the appropriate personnel, reviews the final copy of materials to ensure correctness and readiness for production, and arranges for the production, duplication, and distribution of the materials
Coordinates projects by determining project scope, deadlines, and resources
Contacts outside vendors (e.g., design firms, advertising agencies, free-lance writers) to develop design/concept of communications materials and/or prepare the materials for publication
Meets with internal and external customers requesting the publication to gather information (e.g., purpose/message of materials, method of communications, and tone/image of materials) and make recommendations on the organization, style, etc. of the materials
Performs communications-related support activities. Assists in developing objectives, standards, procedures, etc. for various publications and events (e.g., company magazine, trade shows, and newsletters)
Conducts surveys to obtain feedback from employees regarding company publications
Maintains history file of company publications, product releases, etc. Provides general information to employees and/or outside organizations regarding the company, policies, and communications-related activities and events
Proficiency in communication practices and techniques
Knowledge of the production requirements for printed material, television and/or radio advertising
Knowledge of project management methods and techniques
Proficiency in managing media representatives
Excellent verbal and written communication skills to technical and non-technical audiences of various s levels in the organization (e.g. executive, management, individual contributors)
Excellent problem solving and time management skills managing multiple deadlines
Proficiency to operate independently

Communications Analyst Intern Resume Examples & Samples

Written (email-based) customer service or product support
Fabrication and machine processes
Familiarity with Zendesk, Salesforce, and/or Magento
Technical background

Communications Analyst Resume Examples & Samples

1-2 years Ceridian Experience
Degree in Marketing/Communications preferred
Excellent verbal and written communication skills required
Working knowledge of company organization along with policies and procedures
Demonstrable Data Analysis experience
Working knowledge of NetSuite an asset
MS Office – Intermediate
MS PowerPoint - Advanced
MS Excel – Intermediate
MS Visio – Beginner/Moderate
Experience with other presentation tools a plus (e.g. Sway, Office Mix, Prezi, Keynote)

100

Internal Communications Analyst Resume Examples & Samples

A great communicator with a knack for writing, especially
Organized and self-directed: You can take a plan and run with it, and you have great follow-through
Resourceful and meet challenges head-on, hone your skills and persevere…but you also have no problem asking for help when needed
A spark: You bring a positive, authentic energy and fit our dynamic culture
A team player: You’re more than willing to jump in to help, and you’re an asset to cross-functional partners
An avid learner who is willing to build your know-how on our business, processes and audiences
Looking for a role with tons of opportunity and a long runway for growth!
Efficient and effective writer with an eye for design
Grammar superhero, battling misuse of their, there and they’re everywhere you turn
You can execute communication strategies with good attention to detail
Proven project management and organizational skills
Self-motivated rock star and able to work independently as well as team up with the rest of the band when duty calls
Familiar with Microsoft Office products, basic web analytics, email marketing platforms, websites and survey technologies; experience with Adobe Creative Suite/Creative Cloud (Photoshop and Illustrator) is a plus!

101

Assoc / Communications Analyst Resume Examples & Samples

Produce high quality customer-facing post-implementation release and maintenance communications, as well as delivering communications during critical support-related events
Elevate ACI customers’ experience by communicating content and tone appropriate for the situation and at the ‘right’ time
Distill and simplify information provided by ACI technical teams into content easily understood by customers of varying technical backgrounds
Develop and implement strategies and processes for proactive, consistent, and professional communications to ACI customers
Partner with product and technical teams to design communication plans for customer-impacting projects. Proactively manage the communication plan schedule for the project. As needed, adjust communication plans, and sometimes content, based on changes with associated project schedule and/or risks
Manage communications review and approvals with stakeholders
Develop and enforce communication standards, guidelines, and best practices for external messaging
Participate in improvements to communication requests, execution, content, delivery systems and processes. Work with cross-functional partners to implement improvements and socialize with internal stakeholders
Promote the use of professionally written, standardized, consistent communication for customer-facing communications. Distribute communication materials and templates to promote internal adoption of communication methods
Demonstrated experience creating and managing customer communication including email, online content
Knowledge of Payments Industry and / or support hosted environment methodologies
Salesforce and Marketo experience
Excellent negotiation and influencing skills
Proven ability to work collaboratively with other organizations both inside and outside ACI
Able to maintain a focus on customer satisfaction and loyalty while balancing internal pressures
Proven ability to lead and motivate cross functional teams

102

IT Communications Analyst Resume Examples & Samples

Performs configuration, deployment, testing, maintenance, monitoring and trouble-shooting of telecommunications solution components to provide a highly available, high performance environment
Provides quality assurance and testing of transmission mediums, infrastructure components, and advance toll free number routing
Participates in telecommunications planning and provides input on the selection of hardware, systems, and utilities
Recommends telecommunications policy changes consistent with corporate objectives
Monitors performance and reliability of existing systems. Develops and monitors standards and quality assurance processes
Works on advanced projects related to the design and development of voice solutions including PBX, voice mail, IVR, Session Managers, Session Border Controllers, and other contact center solutions
Plans projects, establishes timelines and completes cost analysis, including vendor comparisons
Perform site surveys to determine customer audiovisual (A/V) and video teleconferencing (VTC) design and installation requirements
Configure audio and video meetings across multiple technologies (Skype for Business, WebEx, Avaya)
Determines and designs the flow of all SIP circuits
Keeps an organized and accurate record of all network regions, dial plans, advance toll free number routing and associated numbering schemes
Supports converged technologies including, but not limited to IP Telephony, VoIP, Unified Messaging, SIP, CTI and developing technologies
Video conferencing end point, multipoint bridging, and border proxy experience
Provide end-user support with MAC, PC, and Mobile platforms
3+ years working in all phases of PBX support
3+ years in desktop support
2+ years working with Service-Now or similar ticketing system
Familiarity with ITIL practices
Broad knowledge of the Avaya Communication Manager and Session manager
Ability to work effectively with diverse groups of people
Troubleshooting Windows and Mac OSX systems
Support iOS and Android mobile devices
Network support (patching, switches, drops, wifi)
Demonstrated analytical ability and judgment
Ability to write detailed documentation for technical solutions for IT peers
Working knowledge of the following applications: Microsoft Office, Office 365, Skype for Business, Sharepoint, Active. Directory, SAP, Windows 7, 8, 10,Mac OSX, Adobe Suite
Demonstrated experience with Regions, ARS tables and routing, global dial plans, call flow architecture to include SIP. IPCC and IPT networks
3 months

103

Unified Communications Analyst Resume Examples & Samples

Telecommunications systems including unified communications and call center experience in architecture and design, implementation and operations – 7 years + commercial experience
Excellent Ethernet and IP networking skills, VoIP and unified communications integration preferably in a Cisco environment and 5 years minimum administrative experience including switching, routing is essential
Remote support of Customer UCCE specific needs on day to day basis
UCCE design, scripting, and add move change activity
Cisco CVP Solution Architecture and Integration Design
Experience with Cisco data model and reporting, DB optimization/performance tuning and SQL
Advanced trouble shooting skills required as UCCE issues arise to include working with Cisco TAC as required
CISCO IP-IVR Application Design, Development, and support
CISCO ICM Solution Architecture and Integration Design
CISCO ICM Script Design and Deployment
H.323, SIP and/or MGCP integration experience with UCCE Solutions
SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis
Multi-site configuration and hybrid of enterprise level IP and TDM environments
Deployment support as Customer continues to expand the Cisco UCCE into new offices
Designs, develops, and tests communication software interface programs
Performs technical feasibility studies and design phases of project
Monitor and correct all telecommunication based issues and problems
Participate in on call duties and rotations as determined by staffing levels and business requirements
Develop and maintain standards to effectively monitor system performance
Various critical infrastructure protocols and services such as IP, MGCP, BGP, SIP, H323, SCCP, Ethernet, IPSEC and SSL VPN, session and border control, SRST/SRSV
Experience with Cisco Unified Contact Center Enterprise (UCCE), Cisco ASAs, Cisco Unified Border Element (CUBE), Cisco Unified Communications Manager (CallManager)
Solid understanding of IP routing, switching and QoS
Experience with traditional PBX and voicemail system integration to a UC environment
Integration of voice, video and data systems with various client applications such as Microsoft Office Communicator, Microsoft Lync, etc

104

Communications Analyst Resume Examples & Samples

Accurately completes work assignments
Act as a role model for service excellence toward patients, visitors, board members, faculty and staff
Becomes proficient in software packages required to complete work assignments such as Microsoft Word, Excel, PowerPoint, and the Internet
Demonstrates technical/computer proficiency with the Department's tool sets
Demonstrates understanding of data limitations, caveats and alternative sources
Detects trends, system/data problems, relationships and unusual activities and communicate appropriately
Effectively utilizes the standard planning methodologies, reporting formats and documentation procedures
Extracts data and produces graphs, tables and reports using existing data sets with virtually 100% accuracy including numerical accuracy, correct header/footers and easy-to-understand formatting
Extracts data and writes short reports/simple analyses that accurately summarize tabular/graphic information and research. Materials produced are grammatically and structurally correct
Identifies suspect findings and explains rationale
Maintains organized files of supporting documentation
Possesses basic understanding of what sources to use to derive specific data
Queries and interprets information from a variety of data sources
Reviews and validates findings prior to finalizing project work
Serve as communications creator for UPMC board and senior management communications
Utilize analytical skills to gather, manipulate and interpret data
Utilizes Department standards for common analyses (e.g., defining market areas, target markets and patient origin)
Utilizes previous assignments and their findings to streamline projects
Work collaboratively with colleagues and leaders in other UPMC departments, including but not limited to marketing, communications and analytic groups
Masters Degree in Health Services Administration or Masters Degree in Business Administration or Communications or a quantitative field of study (i.e., mathematics, physics, economics, sciences, finance, etc.) with 6 months of relevant experience, OR Bachelors Degree in Health Services Administration or Bachelors Degree in Business Administration or Communications or a quantitative field of study (i.e., mathematics, physics, economics, sciences, finance, etc.) with 3 years of relevant experience
Ability in interface with senior leadership and UPMC board members Experience in an academic medical center, hospital or health care industry is preferred
Proven written and verbal communications skills
Ability to translate scientific/medical information to a lay persons understanding. Relevant experience in the following areas is required: (1) writing/presentation: presentation development including use of PowerPoint; (2) quantitative/computers: experience using quantitative, business intelligence, and/or relational database software packages (e.g., Access, SPSS, SAS, Cognos and/or other quantitative software packages); (3) analytical/research: manipulation and modeling of complex data sets, skilled use of the Internet. Must possess strong organizational, writing/presentation/communication, analytical and problem solving skills, and have meticulous attention to detail

105

Field Communications Analyst Resume Examples & Samples

Assist in budget preparations, prepare weekly forecasts and maintain LP-related expense centers
Provide general office support (e.g. supplies, requisitions meeting coordination) for Hoffman Estates as well as Field LP Managers
Assist in annual inventory as required
Prepare departmental weekly reports
Execute various other LP projects as they become necessary
Associates degree or higher required
1-3 years’ experience in office environment preferred
Proficiency in Microsoft Office (Excel, Word and PowerPoint)
Previous retail experience preferred

106

Communications Analyst Resume Examples & Samples

Bachelor’s Degree in marketing, communications, or related field
Excellent communication (oral & written) and presentation skills
Excellent planning and organizational skills
Flexible and able to move quickly on content development
3-5 years of experience in marketing or communications related field (marketing leadership, project management, business strategy, etc.)
PR agency experience preferred
Experience with graphic design applications, including Adobe Photoshop and InDesign
Established portfolios is a plus

107

Retail Bank Customer Communications Analyst Resume Examples & Samples

Partner Engagement: Lead monthly Change in Terms meeting with Product, Legal and Compliance
Employee Engagement: Partner with Training, Source/KM-D and Branch/ Call Center Communications teams to ensure our employees are aware of all Retail Bank disclosure changes
Records Management: Maintain auditable records for change in terms to Consumer, Small Business and Retirement Plan Services documents
Monitoring: Participate in production and delivery quality control process for all Retail Bank disclosures
Effective leadership, interpersonal and analytical skills
Excellent organizational, problem solving, presentation and communication skills
Project management experience with a high level of attention to detail
Experience in legal, compliance, regulatory, customer or employee communication fields
Must work well in a team environment that is fast paced, diverse and dynamic
This role delivers results by working closely with other functional areas, including Product Management, Legal, Compliance and Operations
Candidate must possess the ability to employ win/win negotiation skills with both internal and external business partners

108

IT Communications Analyst Intern Resume Examples & Samples

The intern will build communication formats, forums and networks to allow IT Global Service Management to open communications to regions and institutions across the Laureate Network
Working with substantial independence, the intern will establish best practices and processes by collecting feedback, ideas, documentation, and communicating and distributing guidelines, policies and processes
Working towards Bachelor’s Degree in Information Systems, Marketing, Communications or another related field
Knowledge of communication tools and social media outlets and techniques
GooglePlus, Yammer, SharePoint, web conferencing, Skype, etc
Able to design communication tools and/or social media outlets
Able to plan and create valuable social experiences that connect ideas and encourage participation
Graphic design and website development skills
Ability to develop communication plans
Good verbal and written communication
Ability to collect and analyze information to build solutions
Coding and software knowledge a plus
Ability to work independently as well as in a team environment and communicate with all levels of management

109

Senior Communications Analyst Resume Examples & Samples

5-10 years experience required in at least one of the following areas: Health and Welfare, client services, HR benefits and administration
Required: Microsoft Office (Word, Excel, PowerPoint), Internet
Preferred: SQL
Client satisfaction
Adherence to best practices and Corporate standards
Use of internal project management/workflow tools

110

Training, Awareness & Communications Analyst Resume Examples & Samples

You will support the Technology Operational Risk Training and Awareness Assistant in day-to-day activities as required
You will serve as primary reporting analyst, including collecting information from and coordinating with appropriate teams to present professional-looking data in management presentations
You will provide data analytics, interpretation, and visualization support on phishing campaigns, training rollouts, and other initiatives as required
You will produce quarterly reports on analytics from communications and training campaigns
You will collaborate and coordinate with multiple business divisions globally

111

Internal Communications Analyst Resume Examples & Samples

Develop, plan, research, write, edit and deliver vital business and job-related information using electronic media and/or paper (HighWire intranet, micro-websites, animated console ads, launch page headlines/links, electronic memos) to inform employees about our company’s strategies, policies, initiatives, direction and products
Develop, plan, research, write and edit articles for the employee monthly newsletter
Ensure that messages support the company’s mission, vision and strategic direction, and that internal messages align with external messages
Develop and implement communications related to special events for internal clients, including the Integrated Delivery Network
Develop and implement internal communications plans with respect to special projects or large corporate campaigns
Develop, write and edit bulletin board materials throughout all corporate locations
Develop, write and supervise delivery of all digital screen materials throughout all corporate and employee clinic locations
Four-year college/university degree in marketing, communications, PR or related field required
A minimum of 3 years’ previous experience in health care/ health insurance PR or communications field required
Demonstrated superior oral and written communications abilities required
Master’s degree in communications or PR field desired
Membership in professional society, such as IABC (International Association of Business Communicators) or PRSA (Public Relations Society of America) preferred
Publications management experience
Editing experience
Electronic media and social media knowledge and competency

112

IT Security Communications Analyst Resume Examples & Samples

Minimum 2 years IT technical writing experience
Experience with common information security management frameworks, such as International Organization for Standardization (ISO) 2700x and the ITIL, COBIT, and National Institute of Standards and Technology (NIST) frameworks
Experience with workflow software like Archer GRC
Ability to work independently and prioritize working tasks quickly and effectively
Strong analytical skills with the understanding of information risk concepts
Audit, compliance, or governance knowledge preferred
Excellent organizational skills to manage multiple tasks, priorities and projects and a highly demanding business environment

113

IT Bus Communications Analyst Resume Examples & Samples

Bachelor Degree and 4 years Information Technology experience; OR Technical Certification and 6 years Information Technology experience; OR 8 years Information Technology experience
Experience in translating technical problems for a business audience
Ability to structure communication for complex technical issues for business and ITG executive teams
Ability to present findings to an audience of senior executives in the ITG and the business communities
Experience building consensus on the nature of current state issues or service challenges through collaboration across multiple functional teams
Gather and analyze amounts of information expeditiously
Experience in the development of compelling, insightful recommendations or insights
Clear and concise verbal and written communication at the executive level
Ability to simplify and standardize complex concepts and processes. Preferred Job Qualifications
Experience in incident management
Experience in problem management and root cause analysis Experience in health care application portfolios
Experience in cloud computing / SaaS / IaaS / PaaS technologies.IL - Chicago, TX - Richardson

114

Communications Analyst Resume Examples & Samples

Utilize the appropriate tools and resources to effectively communicate benefits to employees
Work directly with the Benefits team on communications about all benefits subjects from wellness to medical plans and time away
Serve as the benefits communications liaison to third party benefit administration and communications vendors
Manage communications strategy against department budget and company needs
Additional duties may be assigned as needed to support benefits strategy

115

Communications Analyst Resume Examples & Samples

Project management skill set
Strong ability to multi-task and prioritize multiple, simultaneous deadlines and schedules
Strong attention to detail and highly efficient; highly attentive to editorial standards and specifications
Strong ability to work in a team environment, but independently own tasks
Ability to review, synthesize and prepare highly technical, sensitive and complex documents, briefing materials and Congressional correspondence
Requires close attention to detail and the ability to adhere to standard operating procedures and quality assurance standards
Ability to conduct comprehensive research and analysis, assess alternatives and provide recommendations to all levels of management

116

Communications Analyst Resume Examples & Samples

Provide oversight, content development, and administration of various CATE communications programs/campaigns
Create, gather and distribute content to support CATE news vehicles and newsletters
Play a supporting role supporting Senior Management communications and other programs led by CATE Communications
Extensive years of previous communications experience preferred
Excellent PC, Presentation, and Technical skills including Microsoft products (Word, PowerPoint, Excel)
Working knowledge of web and graphics tools (Photoshop, SharePoint, Collaboration, HTML) preferred but not necessary
Excellent interpersonal and influence skills, experience interacting with all levels of organization

117

Senior IT Communications Analyst Resume Examples & Samples

Provide architectural support for the current enterprise-wide unified communication systems
Support the unified communication infrastructure and its associated software, call management systems, voice mail, and interactive voice response
Perform day to day operation of Skype for Business environment which includes training, change, release, performance and availability management
As required plan for integrating Skype for Business with Cisco Unified Communications systems and other switch-based technologies
Work to ensure communication traffic does not interfere with or hinder network data traffic
Experience deploying and integrating Audio Codes gateways
Assist other team members on supporting hardware and software technologies to meet business requirements
Demonstrated ability to provide leadership in fast-paced, challenging environments
Demonstrated ability to manage functional leaders via influence; “responsibility without authority”
Possess the expert knowledge to identify opportunities for change and the ability to convey the need for change
Handle difficult personnel situations directly, using appropriate discretion and respect for the individual
Ability to balance multiple priorities and meet deadlines in a fast-paced and changing environment; must be flexible
Strong people skills and an ability to listen to the client and translate their needs into specific actions and solutions
Aptitude and enthusiasm for learning new methods and techniques
Demonstrated ability to work effectively with others, particularly in team
BS/BA degree in Information Systems Management or equivalent
4+ years of working experience in planning, designing, deploying, managing and troubleshooting Microsoft Collaboration and Communications Technologies; Lync, Skype for Business and Exchange Server
Must possess a strong background in a highly technical architectural or engineer role in a large enterprise environment, including Skype for Business and Cisco Unified Communications enterprise system to be considered for this position

118

Client Communications Analyst Resume Examples & Samples

Supporting communications team in developing marketing materials and communications (including PowerPoint presentations, highly-formatted Microsoft Word documents, marketing pieces, web content, annual reports, newsletters, iContact email blasts and client board manual exhibits)
Ensuring accuracy, quality, and consistency of corporate standards for marketing communications materials
Collecting, organizing, and verifying accuracy of data before it is entered or posted
Composing, and editing correspondence, reports, memoranda, and other material requiring judgment as to content, accuracy, and completeness
Producing client Board of Director reports and other client publications
Organizing programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, and controlling event budget
Arranging complex and detailed travel plans and itineraries, and compiling documents for travel-related meetings
Researching and addressing service providers, agents, and client concerns
Maintaining confidential client, corporate, and personnel information
Providing administrative and analytical assistance to senior management team
Supporting other projects and duties as assigned
Strong writing ability – presents data and information clearly and concisely
Expert proofreading, editing, and grammar skills
Ability to organize and manage multiple projects with multiple deadlines
Self-motivated to drive a project to completion after initial direction provided
Adaptability – ability to adapt to changes in the work environment, competing demands, and changes, delays or unexpected events
Willingness to perform administrative functions
Proficient with Microsoft Office applications
Knowledge of social media content management preferred
Familiarity of insurance concepts a plus
Five years of equivalent experience
Experience in an insurance setting a plus

119

Digital Communications Analyst Resume Examples & Samples

A minimum of 3 years of experience in public relations, communications, and/or digital communications required
Bachelor’s degree (or higher) in Journalism, Communications, Public Relations, or related area preferred
Experience working in a corporate communications environment preferred

120

Digital Communications Analyst Resume Examples & Samples

Collects and analyzes data from multiple sources to develop insights that will help improve Chevron’s communications. Primary data sources will include web and email analytics for the company’s corporate websites, social media listening data, advertising performance data and survey research data. Other sources could include demographic, geographic and search
Reviews published and syndicated public opinion research studies, summarize trends and provide insights
Project manages and consults on syndicated and custom research to assess Chevron’s reputation, advertising and communications effectiveness
Develops data visualizations and PowerPoint presentations that tell the analytical story
Bachelor’s Degree in a quantitative field or equivalent required
Requires 3 years minimum prior relevant experience
Good writing, oral communication, and presentation skills with experience communicating effectively with management
Strong passion for digital and social media and emerging technologies with a solid understanding of trends
Expert skills in Excel and PowerPoint with the ability to tell a story using data
Self-starter with out-of-the box problem solving skills who can provide thought leadership and drive results
Ability to work effectively in cross-functional teams and influence business partners
Exceptional time and project management skills, with the ability to multi-task and maintain attention to detail
Ability to condense information and transform technical data into easily understandable concepts
Experience working to improve a marketing or communications campaign
Knowledge of web analytics, social media listening/engagement and native social analytics (e.g. Facebook/Instagram Insights, Twitter Analytics, LinkedIn Analytics, and YouTube Insights)
Has excellent knowledge and experience defining and using analytical tools to solve business problems
Able to provide insights from a public affairs perspective -- Drive core insights from data and suggest improvements to PGPA products or activities
Ability to take initiative in moderately complex analyses, with minimal direction
Able to distill insights, discuss findings implications, and prepare results effectively using charts and graphs
Writes and makes presentations to business customers. Able to tell stories using data and analysis
Able to collect, curate, clean, store and process datasets to enable analysis
Has experience using disparate data sources across a variety of disciplines
Is able to develop clear and concise solutions from data that is often unorganized and not particularly focused
Able to manage projects with management exposure as well as experience working with a broad range of internal/external stakeholders and budget/schedule/resource management responsibilities
Able to handle multiple projects at the same time and react to rapidly changing priorities and deadlines
Experience with advanced data visualization tools like Tableau
Experience with website tag management systems (GTM, Tealium, Ensighten)
Experience with survey research or email marketing

121

Communications Analyst Resume Examples & Samples

Bachelor’s Degree in Communications, Journalism, Public Relations, Business Administration or related fields
5+ years' experience working in a communications discipline
Self-starter, able to identify required expertise and coordinate with appropriate SMEs to provide quality analysis
Works well with multiple levels of the organization – upward, lateral and downward
Works well under pressure and short deadlines
Able to resolve changing objectives and priorities with steady disposition
Adept at summarizing key points and synthesizing detailed work into high level and clear messaging
Familiar with digital and social communications platforms
Requires in-depth expertise in varying communications functions including internal, external, media and crisis communications
Demonstrated experience and exemplary ability to communicate clearly and concisely in written, verbal and visual formats
Demonstrated experience with a broad variety of digital communications delivery
Demonstrated ability to work independently, ability to build consensus and work collaboratively in multi-disciplinary environments; interact effectively with management, peers and suppliers
Demonstrated ability to build plans necessary for successful deliverable execution
Demonstrated ability to identify and manage critical interdependencies and proactively resolve issues
Demonstrated ability to translate business objectives, goals and strategies into communications strategies, plans and tactics
Demonstrated ability to successfully implement and deliver communications strategies and plans
Familiar with corporate real estate/facilities management industry
Excellent English-language communications skills in a wide variety of mediums is critical

122

Cisco Unified Communications Analyst Resume Examples & Samples

Act as Subject Matter Expert in the design, implementation, and operation of Cisco UC infrastructure
Define, document and implement strategy, direction and architecture for multiple enterprise-wide voice networks
Exhibit functional experience with Unified Communications, routing, switching, firewall, quality of service (QoS), telecommunications, and network management systems across a wide range of architectures, platforms, and mediums
Research, design, plan, and implement new network technologies into current operating environment. Test and evaluate future looking technologies by participating in beta tests of given technologies
Look for ways to provide enhancements to existing network services. Make recommendations, define the ROI, and implement these improvements using an accepted change control methodology process
Define and follow standards and best practices for network design, testing, and implementation methodology. Document the environment
Configure, deploy, fine-tune, monitor, maintain, upgrade, troubleshoot, support and repair the enterprise network as required

123

Communications Analyst Resume Examples & Samples

Proven ability to communicate insights in written and verbal communication
Technology delivery, specifically Dedicated Advisor experience
Writing reports, articles, or blogs in a professional setting
Building research, marketing, or sales presentations
Knowledge or experience with hospital-physician issues
Knowledge or experience with the revenue cycle business and technologies, specifically delivery
Comfort with a fast-paced work environment and working autonomously

124

Communications Analyst Resume Examples & Samples

Assist and collaborate with Creative teams to write and edit project description text for use in multiple platforms: Competition entries, design website case studies and other projects as determined
Help evolve the competition submission strategy process by proactively researching and pursuing best practices
Manage and maintain timeline of all design competitions entry dates, requirements & fees and complete entries timely
Maintain up to date list of awards to date
Support Creative Resource Manager in collection of new project assets and case studies from creative to prepare for new entries (over 40 competitions/+400 entries)
Assist design and communications teams with various copy needs as they arise, such as: Web copy, Script editing, Pitches, Event/invitation wording, Brainstorm/Naming exercises and projects for presentation deck copy + Other internal needs (i.e. concept Pack copy, PwP rebrand, Foodservice tagline)
Assist Design Communications lead with strategic priorities and projects
Preparation and briefings for major media and external facing events (writing communications plans, press releases, compiling and creating presentations)
Create copy and presentations for internal communications priorities (PEPLine articles, calendar of internal and external events, yearly recaps, Communications 101 training)
Assist with social/digital content creation
Represent Communications at internal & external events, meetings and forums
Public relations agency or corporate communications experience preferred but not required
Bachelor's degree in English, business or journalism preferred
Skills to include: analytical thinking, ability to work autonomously, understanding of and ability to develop content for a variety of communications channels, strong project management skills and ability to multitask
Ability to work with a variety of teams and functions to analyze communications needs and develop strategies to deliver results
Interest in news, current events, social media
Proficient in PowerPoint and Excel

125

IT Communications Analyst Resume Examples & Samples

Assist in the development and implementation of Client’s Communications Strategy
Support develop and implementation of Client "brand"
Refresh and maintain the Client iShare (SharePoint) website and collaborative team sites
Create original marketing and communication documents
Drive user adoption of Client products and services
Support events hosted by or attended by Client personnel
Monitor and coordinate responses to IT ideas/comments on Idea Factory
Compositional Writing/ editing skills
Communications plan development experience
Communications Strategy experience
SharePoint administration (preferred)
Web design/content (preferred)
No certifications are required

126

Communications Analyst, Senior Resume Examples & Samples

Experience with developing and evaluating communication system security documentation
Experience with DIACAP or the RMF
Experience with DoD information assurance policies, directives, and STIGs, as applicable to

127

Communications Analyst Senior Resume Examples & Samples

Participate in team discussions and major projects
Participate in related staff and project meetings
Provide technology briefings
Support the Network Operations Center (NOC) in a rotational position
Recommend, documents, and defends engineering solutions
Responsible for business hour reliability of department, University, and transit/external networks that support mission critical voice and data systems
Serve as On-Call engineer (rotational) which during normal business hours is an escalation point outside the NOC for complex engineering problems
Primary engineering escalation point for after hour on-call in a shared group rotation position
Use remote services to diagnose and correct problems where possible.Other cases may require onsite support
Serve as a resource for other engineers who may require help from subject matter expert

128

Communications Analyst Resume Examples & Samples

You must demonstrate a high level of accuracy/attention to detail
Your ability to manage multiple priorities in a changing environment
You can build rapport and credibility, and foster strong relationships with teammates and internal business partners
It is crucial that you demonstrate teamwork and cooperation in support of achievement of organizational objectives and goals
You can apply established methods and procedures to tasks with minimal supervision
Experience using a variety of software/tools. Including Microsoft Office, Adobe Acrobat, and a variety of proprietary systems
Some industry knowledge

129

Corporate Communications Analyst Resume Examples & Samples

Support all members of the Corporate Communications team in preparing briefing and research material for senior executives
Play key role in the day-to-day functioning of the Corporate Communications team including engaging with members of the media and responding to colleague requests. In addition this team member will work directly with our outside agency partners to track and organize Citi news and social media highlights
Assist in monitoring social media conversation, coordinate internal review of new social media projects and support content creation and engagement activities
Work across Functions – including Finance, Citizenship, Government Affairs, and Sponsorship (among others) to support their various communications objectives
1+ years of work experience in communications or related field preferred
A team player who will implement initiatives effectively

130

Associate Communications Analyst Resume Examples & Samples

Designs, develops and coordinates all provider communications activities for the organization. Designs and develops multimedia presentations combining still images, sound, text, video, and animations
Creates layouts and designs of logos, advertising, network marketing collateral, and other published materials in print form and online
Selects and arranges photos, type, illustrations, and color
Use databases to identify target providers for communication campaigns or network development
Coordinates mailings, surveys, and other fulfillment activities as assigned
Analyzes and interprets legislation and guidelines impacting network administration and enrollment
Provide technical guidance to departmental personnel and external personnel
Communicates effectively with customers and colleagues
Successfully articulates issues, problems and solutions
Uses appropriate project management techniques and analysis methods to produce project deliverables
Defines and manages project objectives
Develops, maintains and monitors project deliverables
Presents project deliverables to appropriate audiences
Develops desktop procedures and training
Create, analyze and manipulate provider data files for use with various projects
Manages all network directory related activities
Serve as the “owner” of all dentist network directories and related issues
Develop consistency with directories and collaborate with a team from other departments who all have some direct responsibility for the development and maintenance of directories (PDM, DCS, Reporting, DGIT, and Marketing)
Analyze the current directories and networks to recognize improvement opportunities for data consistency and collaboration
Identify and coordinate resolution of all directory production issues, system deficiencies, and other related issues or problems
Serve as a subject matter expert for cross-functional corporate teams and provider initiatives and provide presentations and training to internal employees and outside departments when needed

131

Employee Communications Analyst Resume Examples & Samples

Must be flexible with hours (Works days, nights and weekends depending on events; schedule known in advance)
Must possess excellent interpersonal communication skills; excellent organizer, creative, manages events’ budget and handles money; must be able to work a flexible work schedule
Relevant Experience or Degree in: Marketing, Advertising, Communications, Journalism, Business or related field
Typically No Relevant Experience Required
Typically Minimum 2 Years Relevant Exp
Marketing, Advertising, Communications, Journalism, or Public Relations experience. Employee communications, marketing technology, project management, copyrighting/content development and managing online tools and software; financial industry or financial technology services industry experience in a large corporation preferred
Skills / Knowledge - Learns to use professional concepts. Applies company policies and procedures to resolve routine issues
Job Complexity - Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally
Supervision - Normally receives detailed instructions on all work
Office Skills - Word, Excel, PowerPoint, Publisher
Project Management - Plan, organize, motivate, and manage multiple projects, resources and timelines simultaneously
Copywriting - Copywriting for promotional, informational and communication-related material for print, e-mail and online formats

132

Senior IT Communications Analyst Resume Examples & Samples

Develop communications strategies and written communications for IT project rollouts, upgrades, outages, and organizational updates
Communicate with IT leadership to facilitate communications approval process
Understand technologies in order to write for a variety of audiences with different backgrounds
Must be flexible and available for communication distribution after hours, and must be on call for emergency communications
Manage internal IT SharePoint sites for IT organization
Maintain current org chart and communications tracker for IT organization
Support and assist in preparing/running monthly IT News Hour for IT organization
Assist with monthly IT Leadership Team Forum
Create and maintain certain IT SharePoint sites
Organize and oversee IT Internship Program and other IT – sponsored charitable events (if applicable)

133

Network Data Communications Analyst Resume Examples & Samples

Monitoring of customer network data, applications and operational architecture through a 24x7 Operating Center environment to ensure Service Level Agreements are met
Working with Telco providers, LECs, and customers in troubleshooting circuit and data issues
Answering queries by telephone and email in support of customer hardware, software, network and telecommunications systems and execution of network procedures
Providing operational support for all network components and conducts problem determination, escalation, and provides problem resolution
Provides advice and training to end-users
Supporting shift work
Must have active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance
Understanding of industry standard system architecture and network tools
Demonstrated experience with National Carrier level networks
Experience with one or more of the following: SONET, MPLS, Switch Fabric
Expertise with one or more of the following: BGP, IGRP, DNS, VVRP, resilient network design, VLAN's, VPN's, NetFlow, packet capture technologies
Must be familiar with network administration and ITSM tools (e.g. BMC Remedy, ServiceNow, HP Openview)
Experience in the design and deployment of large, complex networks
Demonstrated ability to work with complex engineering team
Solid understanding of systems security
Solid understanding of network testing methodologies
Proficiency with MS Office Applications
Must be able to work collaboratively across agencies and physical locations
Experience managing technology strategy / roadmap
Possess good communication skills, both oral and written
Must work well in a team environment as well as independently
Must exhibit good time management skills, independent decision making capability; focus on customer service
Experience with cyber operations, development, integration, sustainment and fielding projects and programs for U.S. Government and/or commercial clients
Familiarity with Windows system administration tools and processes such as adding and removing user accounts and configuring and correcting profile issues
Experience working in an agile development environment
Experience with regulatory compliance, policy development, and policy enforcement
Experience with process development and deployment
Experience with the National Institute of Standards and Technology (NIST) Risk Management Framework and DoDI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT), or ICD 503
Experience working on Department of Homeland Security (DHS) Programs
Six Sigma Certified

134

Employee Communications Analyst Resume Examples & Samples

Supporting the Location Strategy Communications Workstream to enable stakeholders across the Group to engage with their audiences around key change programmes brought about by the Group Location Strategy
Managing communications process and governance frameworks on behalf of the Location Strategy Communications Workstream, ensuring the delivery of effective, targeted communications
Supporting the communications and project team to deliver insight-driven change communications through activities including: intranet news articles, town halls, targeted emails, line manager and leader talking points; measuring communications impact; regular reporting and audience analysis
Manage and maintain operational communications governance, processes, tools and templates, to ensure consistent colleague experience and effective implementation of the loction strategy change programmes
Work proactively with colleagues and the Communication Function, the Location Strategy programme and within the business to ensure all communications material is quality checked with a high level of detail and is appropriate for distribution, and that we are targeting the right audiences in the right way
Ensure effective planning to avoid conflicts with other communications programmes and activities across Barclays, by working closely with communications and HR partners across the business
Support the development of content for a variety of channels including written, electronic and verbal – and content manage communications across variety of platforms such as email, intranet and printed, where appropriate
Work with stakeholders at all levels to develop understanding of key business objectives and translate that knowledge into clear and compelling communications
Manage and respond to any day to day team inbox queries and requests
Prioritising their activities with multiple and sometimes conflicting deadlines
Building strong relationships with stakeholders and colleagues across Barclays
Working across virtual teams
Solving problems and managing tight deadlines
Self-starter who uses initiative to spot opportunities to join up messages and implement improvements
Have an interest in developing change communication skills from a proficient skill base

135

Communications Analyst Resume Examples & Samples

Manage the intake of all communications requests
Develop communication strategies and execute them to ensure organizational initiatives and projects are successfully communicated to employees and stakeholders
Track communication methods and share results with stakeholders
Management of FAQs and stock responses used to respond to sales' questions by the policy, data quality and operations teams
Build pages in Trailhead to communicate and organize key information
Work with project teams to integrate communications into the overall project plan
Build job aids for messages to help outline processes and steps
Serve as the communication expert to leadership on changes and impacts
Learn where our key stakeholders are located in the organization
Transition existing documents to our newly acquired company's platform, Quip
Other special projects as assigned including internal communications for our Global Sales Strategy team, reoccurring newsletters, etc
Exceptional communication skills - both written and verbal - with a great storytelling ability. Experience in the "Salesforce" communications style is a plus!
Attention to detail and outstanding grammar and punctuation required
Experience and knowledge of sales organizations, sales leaders and account executive's unique nature of work and how they interact with sales processes and operational requests
Use of a marketing application, such as Salesforce Marketing Cloud, to deliver high-impact and professional-looking emails
Experience and knowledge of basic change management principles
Minimum 2 years of communications/change management experience
Project management skills a plus
Demonstrate initiative and ability to work independently
Strong organizational skills, attention to detail, and ability to prioritize a varied workload with multiple stakeholders
Demonstrate strong problem-solving skills, resourcefulness, and comfort with ambiguity
Proficient in Microsoft Excel, PowerPoint, and Word

136

Senior Global Compliance Training & Communications Analyst Resume Examples & Samples

Provide communication support for Global Compliance programs. This includes, creating content outlines, drafting, designing, reviewing and editing communications collateral and assisting with communication distribution
Ensure physical communications collateral is distributed to the appropriate audiences
Review metrics - communications
Support the development of education related materials. This role will draft, design and review materials such as power point presentations, training handouts, instructional documents, and web-based training storyboards with the support of a content SME
Act as primary contact with training vendors ensuring project timelines, and expectations are met
Initiate, manage and monitor the projects and work requested of the translation vendor(s) to ensure that all projects submitted to the translation vendor are completed on time and delivered to the appropriate requestor within the business
Communicate vendor timelines and delivery of materials to team members to ensure projects transition seamlessly to the next phase of the development lifecycle
Handle materials storage and updates in the Global Compliance Education SharePoint site
Responsible for working with the Teva.net Team to ensure that the information for the Global Compliance department is current and that new content is updated and posted where appropriate
Responsible for creating and managing the Global Compliance Onboarding program
3+ years Coordinator or related experience, in a Compliance and/or Training environment
2+ years’ experience supporting small to medium sized projects in a corporate environment
Prior project coordinator experience
3+ years’ experience writing and designing business communications and corporate training materials (web, live, etc..)

137

Senior Communications Analyst Resume Examples & Samples

Manage storytelling in multiple mediums through the orchestration, printing and distribution of materials whether electronically or via print, to local or global colleagues and feature story generation for colleagues. Also, develop and publish internal newsletters, coordinate the editorial calendar, develop communication plans for internal campaigns and post information to corporate intranet, moderate project flow and ensure delivery of communications initiatives on tight deadlines and recognizing budget constraints
Lead internal events on the Irvine and locally surrounding campuses including designing event, coordinating logistics, developing content, managing invitation and response process, collaborating on execution of live event
Manage onsite communications and events for teams in Irvine, Pleasanton, and other local California locations
Develop and distribute internal communications to colleagues, writing and seeking appropriate approval for internal employee communications and translation of corporate materials into appropriate languages
Manage corporate and executive mailboxes including distributing, checking, responding and email management
Work with business leaders to develop communications targeted at their internal audiences and with site leaders and communications champions to ensure material distribution
Work collaboratively with others on the Corporate Communications team to develop employee communications
Support departmental response to management requests which fall outside of routine communication programs and/or requirements. Includes PowerPoint presentation creation, civic event participation and company coordination to same, etc
Ensure compliance with all Company policies and procedures, including safety rules and regulations
Strong execution with various communications tools and methods
Experience in communications with global audiences and cultural norms
Strong use of PC based hardware and software applications
Command of the English Language including spelling and grammar skills

138

Strategic Communications Analyst, Mid Resume Examples & Samples

Ability to work with senior government officials under tight deadlines and translate ideas and concepts into professional communication products, including speeches, talking points, Microsoft PowerPoint presentations, articles, e–mails to staff, and other communication products, as needed
Ability to think conceptually and strategically and learn quickly
Ability to be a critical thinker, analyst, and active listener
Ability to meet deadlines, adhere to project plans, ensure any conflicts are brought to the attention of the management team, and multi–task and work on several projects simultaneously
Ability to be flexible and adaptable
Knowledge of Navy and public health preferred
Ability to be self–motivated and focused on the value of internal and external strategic communications

139

Communications Analyst Resume Examples & Samples

Supporting the planning and design of internal and external strategies for communications and outreach
Support to the elaboration and implementation of the publications strategy and plan
Maintenance of websites, databases and knowledge management systems
Contribute to the design and maintenance of the office web sites based on corporate requirements in cooperation with the ICT staff
Prepare/check the content for the web sites to ensure consistency of the materials
Contribute to the development and maintenance of office databases and knowledge systems
Contribute substantially to identification and synthesis of best practices and lessons learned directly linked to programme country goals and activities
Provide sound contributions to knowledge networks and communities of practice including corporate communications repositories as requested
Organize and assist in the conduct of training and workshops on communications for development as appropriate
Good understanding of production, graphic design and photography standards
Good understanding of social media platforms and experience in social media outreach
Proven skills in communication, networking, and advocacy
Demonstrated ability to build and nurture strong relations and to communicate sensitively, effectively and creatively across different constituencies
Familiarity with gender issues
Very good organizational and time management skills
Ability to maintain networks and partnerships with UN agencies and other international partners to promote partnership and build alliances to advance organizational interests and competencies
1-2 years of relevant experience at the national or international level in public relations, communications or advocacy. Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems. Knowledge of gender and human rights issues desirable
Kindly note that the system will only allow one attachment. Applications without the completed UN Women P-11 form will be treated as incomplete and will not be considered for further assessment
UN Women will only be able to respond to those applications in which there is further interest

140

HR Operations Communications Analyst Resume Examples & Samples

Bachelor’s degree in related area required
Experience in change management and communications role required
Communications or change management certification preferred
Experience with global large scale communications and change management projects
Experience with strategic and tactical change and communication support
Experience applying proven organizational change management methods desired
Experience integrating change management practices in project plans
Experience with developing actionable and targeted change management plans to include communication, coaching, sponsor, training, and resistance management
Understand business and operations processes and build change impact assessments
Delivery focus, with ability to translate change impact assessments into executable plans and achieve objectives via influence of others in a matrix organization
Demonstrated ability to provide support during high-pressure situations, remaining calm and focused under pressure
Strong writing and editing skills (writing samples will be requested in interview process)
Work self-directed with strong organizational and project management skills
Manage competing, high-priority demands in a fast-paced environment
Flexible when presented with shifting priorities and deadlines
Global mindset and cultural awareness to ensure effective messaging campaign

141

Corporate Communications Analyst Resume Examples & Samples

Execute development, production and implementation of employee communications and external social media content
Ad-hoc responsibilities could also include, but are not limited to, employee engagement initiatives, creative thinking and writing, analytical tasks, conducting research, creating PowerPoint presentations, etc
Strong project management required. Writing and proofreading skills required
Human Resources experience preferred but not required

142

Digital Communications Analyst Resume Examples & Samples

Develops and serves as lead for full training and explanation for ExactTarget across all business units
Assists with best practices for all digital communication programs
Leads development of execution and operational capabilities to support other departments
Serves as an expert on email and other digital communication methods
Organizes and plans digital communication editorial calendar (email, text), maintaining high standards, consistent messaging, clarity of language, and structural coherence
Reports and monitors digital communication program effectiveness
Presents ideas and facilitates changes to digital communications based on trends and analysis
Provides suggestions and creative ideas/design for digital program
Responsible for identifying and exploring new strategies associated to digital communication avenues (i.e. text messaging strategy, engagement, etc)
Ensure regulatory expertise for digital communications across all states and ensures all communication meets regulatory compliance at all times through engagement with legal, regulatory, and compliance teams
Conducts regular content inventory and maintains current best practices for digital communication content
Providing assistance to other marketing projects that arise
Provides training and digital communications overview to new hires or for other departments
Communicates technical functionality requirements to technical and non-technical team for digital communication implementation requirements
Engages other departments and identifies new opportunities for communication

143

Database Reporting / Communications Analyst Resume Examples & Samples

3+ years of relevant work experience in portfolio reporting, database support and/or communications
Detail oriented, highly organized and meets/exceeds deadlines
Ability to drive collaboration among individuals and groups, and across various lines of business
Strong problem solving skills and ability to analyze data; strong reporting skill set
Continuous process improvement mindset
Advanced Excel and Access/database skills
Bachelor’s Degree in Management Information Systems, Business, Communications and/or other related fields
Detailed experience with SharePoint development
VBA Programming and knowledge of macro development
Experience with Microsoft Visual Studio
Ability to interpret, compare, and manipulate data in the following formats: .csv, .txt, .xml, and .accdb
Six Sigma Greenbelt Certification

144

EO, Corporate Communications, Analyst Resume Examples & Samples

Support press officers by preparing briefing memos, presentations and background research in advance of meetings with reporters or the firm?s senior leaders
Edit, review and approve internal, cross-divisional e-mail communications (known as ?To Alls?) according to firmwide style
Write, edit and review articles for GSWeb, the firm?s intranet
Post videos of media interviews featuring senior Goldman Sachs leaders to GSWeb, the firm?s intranet
Revise, produce and maintain professional biographies for the firm?s senior leaders
Assist in coordinating monthly communications meeting with representatives from the firm?s divisions and regions
Contribute to the production of key team products, including the Client Franchise Newsletter
File and archive key communications and press coverage
Manage key communications projects with the Technology Division
Proven writing and editorial experience
Ability to maintain high standards despite pressing deadlines
Willingness to perform a wide variety of tasks to meet client needs
Enthusiastic ? high energy and a ?can do? approach
High degree of integrity and emphasis on confidentiality

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