Communications Technician Resume Samples

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N Borer

Nigel

Borer

517 Wisoky Expressway

Los Angeles

+1 (555) 281 8936

517 Wisoky Expressway

Los Angeles

Phone

p +1 (555) 281 8936

Experience Experience

Houston, TX

Communications Technician

Houston, TX

Hoppe, Olson and Schuster

Houston, TX

Communications Technician

Work hand to hand with ISP providers to resolve any network outage or issues
Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles
Assume responsibility for effective performance of crew and provide necessary training; Coordinate personnel and timeline to complete project
Working knowledge working with provisioning and testing of Ethernet, (Copper, Fiber)
Assist other technical personnel in their performance of duties when requested
Performs system backups on its internal and external network equipment
Troubleshoots network access problems and implements network security policies and procedures

Detroit, MI

Unified Communications Technician

Detroit, MI

Leuschke, Sauer and Lueilwitz

Detroit, MI

Unified Communications Technician

Provide support for mobile telephone service deployments, account setup with provider, troubleshooting, configuration, and migration to provider services
Provide technical leadership and excellence, and recommending improvements with regard to same
Develop and maintain a current database on all products he/ she has worked
Provide inventory management, specifications, and compliance for all assigned devices
Work closely with UC Manager, help desk technicians, systems engineers and end users to identify, track and resolve issues
Provide wireless billing management
Provide VoIP desk phone support, to include deployments, troubleshooting, configuration, problem management, training, and maintenance

present

Phoenix, AZ

Lead Communications Technician

Phoenix, AZ

Howe-Skiles

present

Phoenix, AZ

Lead Communications Technician

present

Perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise
The Lead Communications Technician coordinates with Project Manager to ensure productivity, job completion and compliance with project budget
Perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings
Coordinate with Project Manager to ensure productivity, job completion and compliance with project budget
The Lead Communications Technician will complete other responsibilities as assigned
The Communications Technician II will assume responsibility for effective performance of crew and provide necessary training; coordinate personnel and timeline to complete project
The Communications Technician II will adhere to and participate in all Company, customer and industry quality and safety standards and regulations

Education Education

Bachelor’s Degree in Electronics

University of South Florida

Bachelor’s Degree in Electronics

Skills Skills

Detail oriented and ability to prioritize time sensitive matters
Good working knowledge of Microsoft Office applications
Demonstrated high quality of work and technical ability
Ability to create project proposals, produce and deliver visual presentations, and be able to lead meetings
Ability to provide direction and analyze results vs. initial expectations as well as being able to lead Root Cause analysis and related investigations
Excellent communication and interpersonal skills
Ability to analyze and troubleshoot complex wireless, voice and fiber optic network equipment and understand how these systems interconnect
Excellent oral and written skills
Ability to work in the field under harsh and austere conditions
Knowledge of any or all

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Satellite Communications Technician Resume Examples & Samples

4 years of experience with earth station systems or training
Experience with military satellite constellations and ground station equipment
Experience with using common test equipment, including digital test sets, spectrum analyzers, frequency counters, and power meters
Experience with troubleshooting problems with telecommunications equipment
Ability to adapt to changing requirements and manage multiple technical tasks, as assigned
Ability to work shift work and atypical hours in support of customers worldwide, including night, weekends, and holidays
Ability to display a strong work ethic
Experience in working with the DoD teleport system
Experience with operating UHF, EHF, and AEHF terminals
Experience with system level and bench level electronics troubleshooting
Experience with commercial satellite constellations and ground station equipment
Experience with IP-based satellite communications networks
Knowledge of MIL-STDs and certifications
Ability to read and interpret schematics, assemble wave guide systems, efficiently leverage sophisticated test equipment, perform documentation tasks, and successfully interact with management and engineers preferred
Possession of excellent technical, analytical, and critical thinking skills

Communications Technician Resume Examples & Samples

AA degree in electrical engineering or related discipline
In lieu of a degree a combination of college credits, other formalized training or education and directly related work experience may be considered
Five years of directly related work experience
Complete the Radio Technician Course and the Technician Theory Course
Valid state Motor Vehicle Operator License
Ability to apply working knowledge of wire color codes, symbols, layout sheets, wiring diagrams, schematics, technical orders, and manufacturer's specifications
Ability to operate personal computers, multimedia data entry, and scanning and retrieval systems functions
Working knowledge of Occupational Safety and Health Administration (OSHA) regulations
Experience with Global Combat Support System - Marine Corps

Unified Communications Technician Resume Examples & Samples

Assist with performing system health and alarm checks and escalate to engineering as needed
Work closely with UC Manager, help desk technicians, systems engineers and end users to identify, track and resolve issues
2+ Years of unified communications or telephony experience
General understanding of telephony concepts - PBX, circuits, dial plans, routing
Analytical mindset and ability to think through issues and problem solve
Willingness to stretch and learn new technologies and platforms
Experience with PBX administration
Experience with NEC PBX administration
Experience with Polycom video conference solutions
Experience with Cisco Unified Communications Manager administration
Experience with Microsoft server administration and Active Directory

Voice & Data Communications Technician Resume Examples & Samples

Must have a Bachelor’s Degree or an equivalent combination of education, training, and experience
Must possess a minimum of 1 year of experience installing, maintaining, and repairing voice, data and wireless communications equipment
Must possess a minimum of 1 year of experience with Wireless configuration, surveying, installation and trouble shooting
Must have experience with mainframe, servers and networks
Demonstrated knowledge of and use of test equipment, test packages, and diagnostic methods and techniques in trouble-shooting to locate, isolate and resolve problems
Demonstrated knowledge of Enterprise Network environments including, routers, switches, wireless, and cabling
Demonstrated experience in effectively using computer systems and programs to increase productivity
Must understand and be able to identify additional work requirements and be able to document these requirements in a clear and concise manner on work orders
Proficiency with Microsoft Office Suite applications; i.e. Excel, Word, PowerPoint, and various operating systems; i.e. Windows, OS X, Linux, CLI’s, etc
Must be willing and able to work on-call for extends hours and weekend
Must possess a valid driver’s license and willing to travel as required
Must currently hold or be eligible to obtain mandatory security clearances
Must be able to work with hand and power tools
Ability to work in a safe manner and exercise good judgment in unsafe situations
Typically possesses a degree in Electrical or Electronic Engineering, Computer science, or Information Systems
Typically possesses 3 years of relevant experience in the field
Typically possesses knowledge of University systems and networking
Must possess excellent customer service skills
Research, design, install, configure, and troubleshoot voice, data and wireless communications services and equipment throughout the university campus, including wireless devices, switches, fiber routers, Voice over IP, and other communications equipment
Perform Adds, Moves, Changes and troubleshooting of ISDN, Analog, Ethernet, Wireless Access Points, VOIP, T-1 and other associated services
Serve as a first point of contact for users across the university campus. Obtain necessary information from users to effectively analyze the request and recommend solutions, including systems, equipment, wiring, jacks, services, and features
Accurately update all associated work orders and databases to reflect work performed and or modifications that have occurred
Perform On-Call duties to support after hours voice / data communications issues for all campus locations
Works closely with other groups within ITS to help meet project deadlines or help resolve voice/data communication issues
Works closely with the Dispatch Center for work assignments such as repair and service orders
Consults with users on the installation, use and development of PC and network systems. Prepares detailed proposals, cost analyses, and project management and implementation requirements
Consults with users to define specific hardware and software solutions to applications requirements. Prepares proposals and supporting documentation
Answers complex questions on a variety of PC and networking systems. Provides telephone and on-site support
Gives technical guidance to faculty, staff, students, other technicians and/or lower level consultants
Coordinates the development of user procedures and security procedures
Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars
Bachelor’s Degree in Electrical or Electronic Engineering, Computer science, or Information Systems
3 years of experience
Knowledge of University systems and networking

Ground Communications Technician Resume Examples & Samples

Conducts engineering tests to collect design data or assist in general research work
Diagnoses and isolates malfunctions; and makes necessary repairs
1-3 years of related experience fabricating; maintaining and repairing electronic components

Unified Communications Technician Resume Examples & Samples

Install analog and digital voice and data telecommunications equipment including PBX systems, key systems, and peripherals
Employ appropriate troubleshooting techniques for analog and digital voice and data problems and for point to point as well as point to CO applications
Complete work orders for adds, moves and changes, and repairs in one or more product lines
Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers
Provide rotating 24 hour on-call coverage
Receive, plan and prioritize jobs/work orders via centralized dispatch on his/ her routes on a daily basis
Submit all paperwork associated with jobs including: time spent per activity, equipment used, services provided, mileage logs, installation forms, site surveys and weekly expense reports
Maintain a complete and updated truck inventory of all tools and equipment necessary to complete jobs
Submit requests for additional supplies to the Inventory Control Coordinator on a timely basis
Develop and maintain a current database on all products he/ she has worked
Additional responsibilities as position requires
BS degree or equivalent experience; BSE desired
4 – 6+ years telecommunications experience
Mitel training/ certifications required
Thorough understanding of procedures, programs, and standards of product systems
Ability to handle projects at a moderately complex level
Ability to work on own with discretion and with limited supervision
Good customer service skills with good communication skills and solid work ethic
Valid drivers license
PC knowledge with MS Office product experience

Unified Communications Technician Resume Examples & Samples

Nortel training/ certifications highly preferred
NEC training/ certifications a plus
HW/SW Certifications desired

Public Safety Communications Technician Resume Examples & Samples

Infrastructure Maintenance - Perform semi-annual and/or annual preventive maintenance and repairs on live microwave radio system equipment, land mobile radio infrastructure equipment, dispatch consoles, telecommunications equipment, speed measuring devices, and data network equipment per division preventive maintenance schedules. This position will perform monthly inspections of assigned communications sites and ensure these sites are kept in a clean, safe, and fully functional condition
Customer Service - Provides installation, programming and repairs on drive-up, walk in or scheduled appointment basis for WSP and contracted outside agency issued public safety communications and electronic equipment
Infrastructure Repairs and Emergency Response - Respond to Emergency Communication System service outages, and restore service to affected parties as quickly as possible
Staging Equipment and Systems - Provide support for projects and large scale deployments by preparing equipment for installation or issue. This includes initial inventory, functional testing, preparing installation kits and documentation
Administrative Tasks - Update and maintain WSP inventory systems and necessary databases, order and stock repair parts and assemblies, and spare equipment
General Radiotelephone Operator License issued by the Federal Communications Commission, technician certification by the Association of Public Safety Communications Officials (APCO), or similar professional certifications
Strong background in land mobile radio trunking technology and P25 digital communications
Strong background in analog and digital carrier grade microwave systems
Strong background in IP/MPLS technology and systems
Good understanding of Internet Protocol based systems and technology
Experience and understanding of computer based applications
Knowledge and understanding of computer networks, wiring standards, and protocols
Technical writing ability and good communication skills

Telecom Network & Data Communications Technician Resume Examples & Samples

Support telecom and data networking projects under general supervision
Minimum of two years work experience in the field of telephone and networking cable and circuit installation with demonstrated experience in several of the following areas
Experience working with T1 and OPX communications lines. Ability to independently test or extend lines to buildings from the main demarcation point
Able to independently diagnose and test problems related to underground wiring or splices and recommend areas of concern that may require immediate attention for repair

Associate Unified Communications Technician Resume Examples & Samples

Perform Moves, Adds and Changes and administration on NEC PBX, Enghouse voicemail systems, Cisco Unified Communications Manager and Skype for Business Enterprise Voice
Work with end users to understand issues, troubleshoot and resolve
Assist with Unified Communications projects such as upgrades and migrations
Develop and/or update documentation as needed
B.S. degree in Computer Science, Engineering or related technology field
1+ Years of IT support, preferably in telecom or unified communications
General understanding of network infrastructure and components
Ability to independently manage multiple concurrent activities and changing priorities
Experience with Lync/Skype for Business

IT Communications Technician Resume Examples & Samples

Manage assigned support tickets carefully to provide quality customer service and tight adherence to internal and external service level agreements
Work with the team to create, update, and maintain procedures and end user documentation as needed
Assist others in the organization with SharePoint knowledge at a level appropriate to their job function
Provide telephony and mobility support for the PSG end user
Work collaboratively across a matrix organization to implement business IT solutions
Participate in incident and problem resolution
Ensure end to end optimal performance, capacity and availability of the web and audio conferencing IT landscape
Web, video, and audio conferencing performance troubleshooting; and optimization of technical architecture
Develop and manage internal relationships with leadership teams, business managers, Global IT and business teams as well as external relationships with IT vendors and industry peers
Provide information and assist the Manager / Supervisor with IT budgeting and cost control
Perform other IT Services tasks and responsibilities as needed
Demonstrate excellent customer service skills

Communications Technician Lead Resume Examples & Samples

Ensures quality communications infrastructure design, deployment, optimization, training and operations are performed as directed or required in support of current and future program requirements
Must have thorough knowledge of communications theory, hardware, software and equipment used in the employment, operation and maintenance of ground based VHF, UHF, LOS, and SATCOM voice and data communications systems supporting inter-theater base communications and ground to air communications
Uses special test equipment and procedures peculiar to each system to locate and isolate problems, defective units and interconnecting cables
Installs and operates communications equipment and systems; installs and operates antenna systems and related cabling; proficient in and the instruction of installation, operation, employment of VHF, UHF, LOS, and SATCOM radio communication systems to transmit and receive radio messages in voice and data; performs preventative maintenance checks; advises and supervises Communications Technician in the installation and operation of communications equipment; develops comprehensive communications plans; researches and identifies new communications equipment
Performs periodic inspection, upgrades and maintenance duties on the complete base station communications systems
Develops training plans and instructions
Conducts training
Document changes to site equipment configurations
Writes proposals and supporting technical documents
Makes changes and modifications to existing ground based communications equipment, antenna systems and components
Reads, interprets and supplies information contained in operation plans, technical orders, maintenance directives, OEM recommendations and other technical data pertaining to ground based communication systems and components
Develops comprehensive communications plans in support of operational requirements
Recommends reliable, efficient and supportable communications technology solutions
Serves as technical expert for matters relating to introducing new or modified telecommunications systems
Represents the company in meetings and with vendors /service providers
Manages the daily activities and individual personnel development of the Communication Technicians
Supports management by providing accurate and timely reporting of communications systems
Keeps current in communications systems, emerging technologies, operations, communications procedures and practices
Trains employees as necessary, explaining or demonstrating accepted equipment operation methods and safety practices
Complies with ground, flight and fire safety, housekeeping and use of tools and test equipment
Plans and coordinates equipment and material requirements
Enforces the tool control, safety, and housekeeping programs
Conducts employee performance reviews
Coordinates schedules & rotations of Communications Technician to ensure proper manning
Must have thorough knowledge of communications theory, hardware, software, and equipment used in the employment, operations and maintenance of tactical VHF and UHF communications systems; specifically the Harris AN/PRC 152 and AN/PRC-117 multiband radios and the Motorola P25 digital portable/mobile radios
The ability to read and write and to provide interpretation of technical data is required
Knowledge and experience in the proper procedures for handling, storing, and issuing COMSEC keying material, encryption devices, and Controlled Cryptographic Items is required
General knowledge of cellular and satellite phone network operations and basic maintenance is preferred
Strong organizational, project management, interpersonal and communications skills
Proven ability to manage multiple tasks with competing priorities
Excellent customer service skills in a high-pressure environment
Must possess a current US passport or the ability to obtain one before assignment
Possess, or ability to obtain and maintain a DoD Secret Security Clearance is a condition of continued employment; a current DoD Secret Security Clearance is preferred
Minimum of ten (10) years experience working with communication systems, protocols and procedures
Minimum of five (5) years experience working with tactical VHF/UHF communication platforms is required
Prior military, including direct support to military operations and training preferred
College Degree in a technical field is preferred

INL Communications Technician Resume Examples & Samples

Perform 24-hour on call duties on a rotating basis
Military or Civilian Communications schools
Three (3) to five (5) years experience in tactical VHF/UHF communication platforms
Minimum one (1) year of experience in electronics, communications, or similar field
Spanish Language and Reading Level 2 qualified
Teamwork - Builds alliances, partnerships & collaboration with others including those different from him/her; deals tactfully with others; assumes helps with a variety of team roles
Initiative & Innovation - Generates new ideas personally & encourage team to do the same; stays up-to-date on technology & approaches to work; provides creative solutions & input when faced with challenges
Continuous Improvement - Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve
Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible, and where differences are respected and valued

INL Communications Technician Lead-iraq Resume Examples & Samples

Maintain local communication systems and troubleshoot issues
Requisition materials and parts for communications equipment
Minimum two (2) years of experience in electronics, communications, or similar field
Ability to translate communication into meaningful solutions for both hardware and software
Must be proficient in Microsoft Office. (Word, Excel, Outlook, Access, Power Point)
Strategic Planning & Decision-Making - Develops strategic short & long term plans; arranges priorities, distinguishing urgent, important and unimportant in order to meet goals & deadlines; consults & collaborates with appropriate people
Interpersonal Relationships - Builds effective relationships with internal & external customers; ability to work independently and coordinate work with others; resolves conflicts in a professional manner
Training & Development - Completes required & suggested training; shows eagerness and capacity to learn; receptive to coaching & feedback

INL Communications Technician Lead-panama Resume Examples & Samples

Dispatch and/or install portable and avionics communications and navigation aid systems
Position requires a U.S. Department of State Secret Clearance
High School Education or GED
Military or civilian communications schools

INL Communications Technician Lead-cyprus Resume Examples & Samples

Test, align, and adjust local equipment; replace and repair faulty components. - Maintain equipment disposition and maintenance records, spare parts, supply stock, tools, and technical manuals
Carry out supervisory responsibilities in accordance with the organization policies and applicable laws
Provide technical guidance to subordinate personnel
Perform comparison checks on repaired equipment in accordance with test standards
Minimum five (5) to seven (7) years of experience in tactical VHF/UHF communication platforms
Minimum 3 years supervisory experience
Quality & Safety - Adheres to all safety & security policies and regulations; demonstrates quality work that is accurate, thorough & efficient

Communications Technician Resume Examples & Samples

Install, maintain, replace, and check communication equipment including cables, computers, printers, monitors, radios, telephones, modems, wireless components, security cameras, batteries, connectors, various parts and testing equipment
Receive and record inventory delivery
Retrieve parts from inventory to install and maintain equipment
Monitor and respond to network problems providing remote diagnostics, problem isolation, and system restoration
Perform operational checks of primary and backup systems
Use tool set to maintain configuration of system elements
Two years of experience in communications related field
FCC License (General Radio Operators License) GROL, before training starts
2 year degree in communications, networking or electronics

Communications Technician Toll Resume Examples & Samples

Valid state drivers license and non-negligent driving record
Ability to lift and move up to 50lbs
Ability to work a flexible schedule including evenings, weekends, holidays and emergency callouts
Satisfactory results from a background/employment history investigation and drug screening
Ability to perceive differences in wire and cable colors
Ability to complete on-the-job and/or classroom training as required

Communications Technician Resume Examples & Samples

Receives tasking from operations and works closely with other elements on the deployment, implementation, operation and maintenance or inspection of the following types of communication equipment or systems: HF, VHF, UHF and SHF voice and data communications equipment supporting inter-theater base communications and ground to air communications
Formulates and develops the programs communication plan utilizing state of the art technology, investigates cases of frequency interference, electromagnetic spectrum difficulties and problems with propagation to determine the cause and cure
Installs and operates communications equipment and systems; installs and operates antenna systems and related cabling; proficient in and the instruction of installation, operation, employment of FM, AM, HF, VHF, UHF and SHF radio communication systems to transmit and receive radio messages in voice and data; performs preventative maintenance checks; advises and supervises other on-site personnel in the installation and operation of communications equipment; develops comprehensive communications plans; researches and identifies new communications equipment
Develops training plans and instructions; conducts training as required
Coordinates with vendors. Manages communications staff interfaces with customers
Reads, interprets and supplies information contained in operation plans, technical orders, maintenance directives, OEM recommendations and other technical data pertaining to ground based communication systems and components. Recommends reliable, efficient and supportable communications technology solutions
Prepares projects for staff approval; this includes equipment and software purchases, costs, analysis, design, training and implementation planning
Serves as technical expert for matters relating to introducing new or modified telecommunications systems. Represents the company in meetings and with vendors /service providers
Keeps current in communications systems, emerging technologies, operations, communications procedures and practices. Trains employees as necessary, explaining or demonstrating accepted equipment operation methods and safety practices
Must have thorough knowledge of communications theory, hardware, software and equipment used in the employment, operation and maintenance of ground based VHF, UHF, LOS, and SATCOM communications systems such as the Harris AN/PRC 152 and AN/PRC-117 multiband radios and the Motorola P25 digital portable/mobile radios
Excellent customer service skills in a high – pressure environment
Must be able to interpret technical data
Ability to work in the field under harsh and austere conditions
Excellent oral and written skills
English language fluency
Ten (10) years of experience working with various communications systems
Five (5) years of experience working with High Frequency equipment and procedures
Prior military, including direct support to military operations and special operations experience and training
High School Diploma or equivalent is required; College Degree in a technical field is preferred
Certification from military or civilian communications schools
CMF 25 communications& information systems operations MOS series or other military/commercial equivalent (25-31 series preferred)

Unified Communications Technician Resume Examples & Samples

Operational excellence in Unified Communications solutions with a focus on IP telephony, SIP trunking
Provide expert Tier-3 support for Unified Communication technologies
Engage and collaborate with business partners to interpret business requirements and solve complex issues
Provide technical leadership and excellence, and recommending improvements with regard to same
Interact directly with the business to assist in providing direction on appropriate usage of Unified Communication technologies
Solid understanding and commitment to Incident and problem management
Solid understanding and commitment to Change management procedures
Possesses expert knowledge of Communications Infrastructure and Unified Communication Solutions
Ability to acquire new skills in a diverse environment
High personal integrity, credibility, and energy
Must be able to solve problems in a stressful environment and react quickly in times of crisis
Deep Knowledge supporting IP telephony
Deep Knowledge supporting PBX\Call Manager, Session Management, and Call Routing
Knowledge of Jabber Voice
Deep Knowledge supporting SIP trunking solutions
Experience with Contact center\Call Center
Operations support of WebEx and Audio Conferencing
Understanding and expertise with Global Dial Plans
Knowledge of Cisco Voice Gateways
Knowledge of Communications Protocols (G.711, G.729, SIP, H.323)
Supporting other Unified Communications solutions
Knowledge of Cisco Telepresence Server and Video Conferencing
Knowledge of Cisco Telepresence Management System
Knowledge of Cisco Expressway technologies
Knowledge of Cisco Jabber Instant Message & Presence cloud based services

Measurement Control & Communications Technician Resume Examples & Samples

2 + years electronics experience and/or measurement/control/communications experience. (required)
4-5 years of industry-related experience is preferred
Knowledge of current electronic, radio, digital and remote control theory
Knowledge of regulations and standards (FCC, FAA, AGA, API, NEC, etc.)
Ability to carry equipment and parts (50 - 100 pounds) from vehicle to work site, possibly over rough terrain
Ability to interpret installation manuals, technical instructions, wiring diagrams and blueprints
Ability to prepare technical reports and repair / maintenance records
Ability to perform arithmetic and algebraic calculations
Basic computer and networking skills
For call-out purposes, the successful candidate must be able to report to work within 45 minutes while on-call

Communications Technician Resume Examples & Samples

Configure and troubleshoot LAN/WAN systems to include routers, switches, hubs, transceivers, servers, and DSL, as well as, programming ATM based services (i.e. ADSL)
Knowledge of SS7 networks in theory
Experience and/or training in copper transmission systems, fiber optics transmission systems, installation, testing and troubleshooting (DSO, DS2, DS3, SONET, PON, etc.)
Certification or equivalent training in the maintenance and operation of Voice Mail systems
Experience installing and troubleshooting T1 and DS3 circuits, microwave radios, single channel radios and BETS=RS (point to multi-point) radios, digital loop carrier, high-speed internet, voice mail systems, E911 equipment (CML) and services, installation and repair experience
DMS-10 or DMS-100 experience

Communications Technician Lead Resume Examples & Samples

Must have a broad, deep, professional Customer Service orientation and demeanor
Must possess a broad understanding of networking, client resources, and troubleshooting practices in a Microsoft Windows Operating System environment
Must possess a broad understanding of client peripherals including KVMs, card readers, monitors, blades, and printers
Must be experienced in employee tasking, scheduling, professional development, conflict resolution, and progressive disciplinary processes
Must possess verbal and written communication skills commensurate with team leadership
Must have the ability to prepare, objectively review, and deliver technical presentations
Must have the flexibility to work different shifts (days, nights, and weekends) when needed
Must have the flexibility to work approximately one weekend per month
Must possess an active TS/SCI clearance and be able to retain it
Experience with NORAD-NORTHCOM command and control applications and communications hardware is considered a significant plus
Remedy trouble ticket experience and skills is highly desired

Lead Communications Technician Resume Examples & Samples

The Lead Communications Technician will consistently run major project crews; assume responsibility for effective performance and provide necessary training; assume responsibility for adherence to Company and customer safety and quality guidelines and hold weekly safety meetings; initiate performance related communications and escalate to Project Manager if necessary
The Lead Communications Technician coordinates with Project Manager to ensure productivity, job completion and compliance with project budget
The Lead Communications Technician fully completes all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required)
The Lead Communications Technician will perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings
The Lead Communications Technician serves as main on-site customer contact for questions and/or concerns; attend facility and constructions meetings when required
The Lead Communications Technician performs work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise
The Lead Communications Technician will complete other responsibilities as assigned
Must be able to terminate fiber
Must possess and be able to effectively use the tools listed above
Must be proficient with Microsoft Office (Word, Excel and MS Project)

Communications Technician Resume Examples & Samples

The Communications Technician II performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cable; use a tone set
The Communications Technician II will assume responsibility for effective performance of crew and provide necessary training; coordinate personnel and timeline to complete project
The Communications Technician II will fully complete all IES COMMERCIAL paperwork accurately and on time (timesheets, material transfers, work orders, change orders, tool transfers and others as required)
Must possess and be proficient with the listed tools

Communications Technician, Traveling Required Resume Examples & Samples

Install a work area outlet for floor, modular furniture and wall (terminate CAT 3 & CAT 5 jacks. Mount face plates and surface mount boxes correctly. Adhere to IES COMMERCIAL labeling standards)
Build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware). Install grounding for racks, equipment and cable as required. Complete all IDC connections (e.g. terminate 110/66 blocks and patch panels)
Fully complete all IES COMMERCIAL paperwork accurately and on time (timesheets, material transfers, work orders, change orders, tool transfers and others as required)
Adhere to and participate in all Company, customer and industry quality and safety standards and regulations
Must possess the knowledge to identify and understand the difference between CAT 3 and CAT 5; Riser; Fiber optic; PVC, riser rated and plenum cable; Plenum and PVC environments

Traveling Communications Technician Resume Examples & Samples

The Communications Technician II will install a work area outlet for floor, modular furniture and wall (terminate CAT 3 & CAT 5 jacks. Mount face plates and surface mount boxes correctly. Adhere to IES COMMERCIAL labeling standards)
The Communications Technician II will build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware). Install grounding for racks, equipment and cable as required. Complete all IDC connections (e.g. terminate 110/66 blocks and patch panels)
The Communications Technician II will adhere to and participate in all Company, customer and industry quality and safety standards and regulations
The Communications Technician II will complete other responsibilities as assigned
Must possess a minimum of two (2) years of experience in telecommunications or related technical field and demonstrate the ability to supervise others
Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
Must know the universal communications color codes
PM16

Limited Energy Communications Technician Resume Examples & Samples

Basic hand tools – Screw drivers, cable strippers, scissors, flashlight, pliers, tape measure, torpedo level and drywall saw
Trade Tools – Punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, and Krone 3M/BIX, Multi-meter Tester
Power Tools – Cordless Drill
Physical Requirements –
0-2

Psegli Communications Technician Resume Examples & Samples

Performs arithmetic or algebraic and geometric procedures in standard practical applications
Radio Frequency Theory
Federal Communications Commission (FCC) and other federal, state and local broadcasting regulations
Radio technical operations
Basic computer networking and infrastructure
Broad understanding of electrical, mechanical, and telephone systems
Three to five years of experience in radio operations required
Reading and comprehending technical and operational manuals and instructions, safety rules, policies and procedures, and instruction manuals
Reading and interpreting blueprints and schematics drawings
Strong interpersonal and communication skills and the ability to work effectively in a team environment

Communications Technician Resume Examples & Samples

Perform routine maintenance operation on central office, power equipment, repeaters, carriers, PBX’s, DPABX’s, toll terminals and associated equipment and wiring, miscellaneous special equipment and associated wiring
Place, remove and rearrange cross connections on distributing frames in central office
Perform maintenance routines on distributing frames
Place and remove test lead and Identify cable pairs
Install, rearrange, and remove PBX, PABX, miscellaneous special equipment, subscriber station, central office and toll equipment
Locate and correct faults in such equipment and wiring
Install and maintain central office power plants
Install, test and maintain equipment associated with mobile, teletype, microwave and radio communication
Prepare records and reports as necessary, and handle other generally associated operations
Minimum of two (2) years digital central office experience or completed 12 college credit hours of job related courses in computer science or electronics, or combination of education and experience
Demonstrated proficient computer skills
Ability to successfully complete Basic Electronics courses
Experience with DMS-10, DMS-100, DMS-200, 5ESS, TOPS, Equal Access, E911, ATM, Sonet or have ability to qualify
Ability to meet physical requirements of the job including distinguish all colors; work aloft from ladders, platforms, poles and bucket trucks; lift 75 lbs; lift, carry, setup and secure a 75 lb ladder
Demonstrated ability to read and interpret circuit schematics
Possession of strong analytical and problem solving skills
Ability to accept call-outs and work overtime as a condition of employment
Ability to work rotating schedules and weekends
Stellar attendance, work and safety record required
Possession and maintenance of a valid driver's license with an acceptable driving record
Associates Degree in Electronics
Experience with performing transmission and noise measurements and making corrective adjustments to equipment
Ability to interpret work prints, service orders and drawings; work from oral or written instructions, plan work and work without direct supervision and repair technical problems with minimum supervision
Knowledge or able to acquire: Power system and its operators, digital data communication, long loop line treat requirements, carrier and span line maintenance, "Special Service" equipment install and maintenance, central office "controlled maintenance" procedures and records, and fiber optic terminal equipment

Wireless Communications Technician Resume Examples & Samples

Administers customer education and training program for wireless communications and frequency management
Performs other duties as assigned in accordance with contractual, functional and mission requirements
The individual must also be willing to perform shift work, stand-by/after hours and weekend work
Valid State driver’s license
Other IT Certifications are highly desired
Extensive knowledge in Motorola digital/P25 trunking radio programming
General PC Skills, to include the ability to enter information via keyboard
Excellent oral and written communication and people skills

Network Communications Technician Resume Examples & Samples

Ability to maintain an excellent attendance record
Must possess a valid driver’s license, be able to safely operate company vehicles and equipment, and maintain a safe driving record
Knowledge of transmission and supervision characteristics

Communications Technician Resume Examples & Samples

Medical – No medical limitations which prohibit the individual from performing the essential functions of the job. Reasonable efforts will be made to accommodate disabled individuals
Must be able to perform physical requirements of the job, with or without a reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, moving and/or lifting up to a minimum of 50 pounds, climbing ladders and working aloft using tools, meters and other test equipment. Must be able to work in cramped spaces, with minimal lighting when power fails, and areas where temperature exceeds 85 degrees
Working knowledge with hand tools and electronic test equipment related to the CPE and office product lines, such as Mitel/Avaya/Cisco
Minimum high school or equivalent
Minimum of 5 years of experience with CPE and office product line, such as Mitel/Avaya/Cisco
Minimum required certification-Meridian 1 PBX Installation and Maintenance
Background in CPE and office product line including ancillary equipment and applications (i.e. Meridian Mail, Call Pilot, Symposium, CCMS, etc.)
Able to properly navigate within Microsoft Word and Excel
Strong troubleshooting and problem resolution skills. Strong written and oral communication/interpersonal skills
Willingness to travel as required
Valid drivers license with safe driving record
Must have an established residence in the Frontier Branch serving area
Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business. Associates may be required to work evenings, weekends, holidays, and overtime as the needs of the business necessitate. Non-scheduled days will be required as needs of the business necessitate. Shift work is normally required on a rotating basis. Call-outs may also be required
Advanced - Analytical and problem-solving
Advanced - Communication (oral and written)
Advanced - Organizational
Advanced - Time Management
Advanced - Ability to take initiative and ownership of projects
Advanced – Voice Network design and implementation
Advanced – Voice Network configuration & interfacing
Advanced - Understanding of Call Routing
Advanced - Remote Connection, configuration and testing
Advanced – Strong initiative required
Advanced – Strong Windows and MS Office (Excel, Word, PowerPoint, Access) required
Advanced – Either or all Manufacturer/Product specific certifications supporting voice network products, such as Mitel/Avaya/Cisco

Communications Technician Resume Examples & Samples

Ability to manage diverse network platforms such as Dialup modem, DSL, MPLS, VPN, Satellite, T1, Wireless Data Communication
Fully understanding of VPN networks
Experience with cellular and wireless communications (CDMA/EVDO, UMTS/HSPA 3G, 802.11x) required
Experience with network testing and trouble shooting
Project team participation
Manage multi-site and multi-jurisdiction enterprise networks
Support field network infrastructure
Be responsible for maintaining stability of network communications, and analysing and solving network outages, or routing issues
Define, collect, and publish network operations metrics and service level reports
Provide clear communication to all stakeholders, both technical and professional, and liaise directly with the international team, service operations, software development and internal IT teams
Must be willing to travel at least 30% per year. Candidates must possess current passport or be able to obtain passport within 90 days of hire. They must be available for travel dispatch 24x7x365
Installs, configures and maintains organization's network
Performs system backups on its internal and external network equipment
Troubleshoots network access problems and implements network security policies and procedures
Ensures network (LAN/WAN, telecommunications, and voice) security access and protects against unauthorized access, modification, or destruction
Reviews user procedures followed to determine if specified steps were taken
Explains user procedures necessary to transmit data
Reads technical reference manuals for communications hardware and software to learn cause of problem
Updates documentation to record new equipment installed, new sites, and changes to computer configurations
Inspects communications wires and cables
Act as 2nd level support for the Field Service team on all communications related problems
Train staff and users to use equipment
Coordinates installation of communications lines
Manage security access systems
Work hand to hand with ISP providers to resolve any network outage or issues
Performs these functions and all other duties as assigned in the best interest of the Company
High school diploma. Some college preferred. CCNA preferred. Can be combined by experience and studies
4+ years or more of experience in Networking Field
Advanced knowledge of network configuration and design with CISCO networking devices required
4+ years or more of experience with Cisco Routers, Cisco FW (ASA-PIX) & Switches configuration such as IP Routing, Access Lists, DHCP, IP & NAT
Firm understanding of TCP/IP Protocol, subnetting and windows networking, as well as CAT5e Ethernet cabling
Monitoring tools management and analysis
Detail oriented and ability to prioritize time sensitive matters
Solid verbal and written communication skills (English & Spanish)
Excellent troubleshooting skills
Ability to work on multiple tasks simultaneously
Ability to maintain positive working relationships as part of a multi-cultural team
Be a self-starter
Good working knowledge of Microsoft Office applications
Good analytical problem-determination and resolution skills required

Communications Technician Resume Examples & Samples

Analyze and repair digital equipment using technical meters such as transmission test sets, volt/ohm meters, oscilloscope, TDR’s, OTDR’s (optical meters), BER test equipment, laptop computers, frequency meters, error rates, and synchronization meters
Use a variety of test equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action
Comprehend and relate complex circuit descriptions of both analog and digital fields
Work varying shifts and hours including possible mandatory overtime, and/or callouts, weekends and holidays
Keep the backup genertors in optimum condition
Update work and maintenance logs through SS9 dispatch, Word.docs and TIRK databases
Understand flow charts, equipment manuals, technical documentation, and/or computer printouts for the purpose of trouble shooting and maintaining digital and analog systems
Relate with customers and employees, and other department personnel for the purpose of resolving technical problems
Advise the Departmental Supervisor and work team of all changes and/or problems on a continuing basis
Perform service orders, trouble resolution, provisioning, and work order routines
Operate and maintain computer systems and support devices; install and test system upgrades
Respond to emergency service-affecting situations. Assist in trouble isolation of network and subscriber loop problems
Maintain and correct records in all related databases
Participate and perform to minimum standards in the “YouCan” program
Observe all safety rules and regulations
Assume all other duties as assigned
Assist other technical personnel in their performance of duties when requested
The selection process will be governed in accordance with the local collective bargaining agreement

Communications Technician Resume Examples & Samples

Experience and/or training with telecommunications network troubleshooting
Experience working directly with customers to resolve equipment and circuit problems
Knowledge of radio frequency (RF) communications and analog/digital telecommunications
The ability to work shifts including weekends
Qualification on pre-employment screening

Secure Communications Technician Resume Examples & Samples

3-5 years of directly related experience supporting engineering operations
** Please Note: When applying for this position, please list on your resume any of the equipment/technology, mentioned in this job description, that you have experience with. **** Must have an equivalent high school diploma, and 4 - 6 years of directly related Navy secure communications experience. Must have experience working with Secure Communications Interoperability Protocol - Interworking Function (SCIP-IWF), and the setting up and operating of the SHOUT VX900 device. Have Navy IT Tech Controller Experience. Must have Navy Secure Voice/Communications technical support and installation experience on two or more of the following equipment/systems: ANDVT- Advanced Narrowband Digital Voice Terminal STE - Secure Terminal Equipment (All variants) KIV (series) KG-84 KG-58 KY-99 KY-100 Navy Shipboard SAS/BAS, TVS Navy EKMS and/or NSA COMSEC Prefer candidates with former Navy Electronics Technician, Information System Technician, or Radioman experience working in a Technical Control facility
Must have a current valid driver's license

Communications Technician Resume Examples & Samples

Associate’s degree in electronics, communications or a related field; or the equivalent in training and experience
Five years of current experience in a central office, related telephony field, or the equivalent in training and experience
Must have working knowledge of central office NAP functions
May be required to reside within certain proximity of a reporting location
Ability to safely climb towers, ladders, and/or poles to inspect antennas and transmission lines, as required

Traveling Lead Communications Technician Resume Examples & Samples

Coordinate with Project Manager to ensure productivity, job completion and compliance with project budget
Fully complete all IES COMMERCIAL and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool transfers and others as required)
Perform quality checks; coordinate moves and cut sheets for voice and data cross connects; prepare red-lined as-built drawings
Perform work consistently demonstrating a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise
Must possess a minimum of three (3) years of experience in telecommunications or related technical field
BICSI Certification preferred

Communications Technician Resume Examples & Samples

Must be able to respond to after hour call-outs, work overtime shift, weekends, and holidays as required
Current experience with NGDLC Systems, GTD-5, Siemens MXU 914A and 914E, or Nortel DMS Family switches
AFC experience. Certification or equivalent training in the maintenance and operation of AFC (DLC), Calix DSL systems, Adtran (DLC), Fujitsu (FO Transport), and Alcatel DSL Systems
Certification or equivalent training in the maintenance and operation of Voice Mail Systems

Kbsc WAN Network Communications Technician Resume Examples & Samples

Configure and install all equipment required to support assigned remote sites
Prepare and configure all equipment on the KBSC Training and Exercise Network (KTEN) prior to deploying equipment to remote sites
Ensure all remote sites are operational by published deployment orders
Provide troubleshooting support for all remote sites assisting with the restoral of all circuit and service degradations or outages
Assist with maintenance actions required to support all network equipment supporting the KTEN
Provide input and assistance to projects integrating new technologies or equipment to the KTEN
Clearly communicate with management, team members and contractors
Bachelor’s degree and a minimum of 2 years IT management experience or 5 Years IT management experience
Knowledge of IT security policies and procedures
Must be able to obtain a US SECRET security clearance
Experience with large infrastructure networks
Experience with network/IT security in a government based secure environment
Experience with enterprise wide implementations
Experience with Cisco networking equipment to include routers, switches, call managers, and TACACS
Experience with encryption technologies specifically KG-175As and KG175Ds
Experience with EIGRP, OSPF, and BGP routing protocols
Experience with Solarwinds

Communications Technician Resume Examples & Samples

1) Minimum of 3 years of telecommunications experience is required
2) Successful candidate must have a FCC Radio Telephone Operator License General Class or nationally recognized certification
1) Ability to read and interpret electronic schematics, system documentation and instructions manuals
2) Must be familiar with the use of test instruments and software diagnostics used in the installation, repair and maintenance of Telecommunications equipment
3) Must have knowledge of current FCC Rules and Regulations pertaining to radio operations/communications
4) Communicate effectively with internal and external customers
2) Experience reading schematics and manuals
3) Prior two-way radio support or telephone technician (radio, microwave, PDX telephone system) experience
4)Troubleshooting mobile/computer equipment and analyzing data
5) Experience using test instruments and software diagnostics

Communications Technician, Montreal Resume Examples & Samples

Participate in development (design) and updating of various types of documents, including brochures, leaflets, posters, etc. using the InDesign software
Design and format PowerPoint and Prezi presentations
Draft, edit and/or participate in creation of various communications and data visualization tools
Develop content, manage and update the company’s website and social media
Participate in organizing various external and internal corporate events
Contribute to execution of the company’s communications plan
Coordinate and participate in the drafting of newsletters
Participate in monitoring current events and tracking the media in our economic sector
Participate in any project requiring the incumbent’s expertise
Solid interpersonal communication skills
Thoroughness and attention to detail
Demonstrated ability to work under pressure with tight deadlines in a context of shifting priorities
Initiative and ability to work without direct supervision
Recognized teamwork skills

Customer Communications Technician Resume Examples & Samples

Computer literacy, multi-tasking, problem solving, strong verbal communications
Must have minimum of 12 months working with digital cross connects
Prefer 12 months experience working with unbundled circuits, hi cap (T1- to OC 192 systems) dark fiber, IPG, ISDN, and DSO circuits
Experience with HDSL including SNR/PA knowledge
Must be able to work overtime hours as determined by business need

Communications Technician / Interoperability Resume Examples & Samples

Knowledge of FCC and non-Federal interoperability frequency use and application during events; and NTIA rules and regulations, interoperability and the National Incident Management System (NIMS/ICS) required
Knowledge of RF principles and communications systems required
Knowledge of installing, configuring, securing, and maintaining radio and network communications systems required
Ability to implement land Mobile Radio systems including microwave and two-way mobile systems; to implement, secure and maintain local and wide area networks; to work on call, overtime, nights and weekends for emergency event activations and set up; to lift 100 pounds unassisted; and to travel extensively throughout the Commonwealth, with possible overnight stays
High School Diploma or GED and equivalent combination of training and experience related to the duties of the position required
Possession of an FCC General Radio telephone Operators License or recognized equivalent or the ability to obtain one within 6 months of employment required
Within 30 days of employment, applicants must live within a 50-mile radius of the headquarters where the employee is assigned (North Chesterfield)

Communications Technician Resume Examples & Samples

Knowledge in digital and analog electronics: of radio frequency (VHF, UHF, 700MHz, 800MHz) operational theory; of various Public Safety equipment, such as two-way mobile/portable communications equipment (transmitters, receivers, transceivers, digital vehicle repeaters); of electronic sirens; electronic emergency lighting; and speed-detection devices (Radar & Lidar)
Skill in soldering, to include Surface Mounted technology and Lead-Free soldering; in the use of personal computers with Microsoft Office applications; and good communication skills
Demonstrated ability to work alone or part of a team comprised of managers, co-workers and other agency personnel; to install, repair, and maintain equipment and/or software (Motorola, Harris, EF Johnson, Kenwood); to interpret electronic schematic drawings; to become certified as a VCIN level C operator for the limited purpose of operational testing on Mobile Computer Terminals when necessary; and to lift 50 pounds unassisted
High School Diploma or GED and an equivalent combination of training and experience related to the duties of the positon required
Formal military or civilian trade school preferred
Possession of an FCC General Radiotelephone Operators License or recognized equivalent within 6 months of employment required

Customer Communications Technician Resume Examples & Samples

Interfaces with internal/external customers to keep them informed of status of service, and to confirm proper service has been restored
Understanding of required test procedures and able to analyze test results
Ensures coordinated tests are completed when required and activates end-to-end service
Coordinates activities with vendors outside technicians, testers, and translation groups
Communicate and negotiate release for all network rearrangement activities with the customer. Proactively act as customer advocate through direct communications in all aspects of the customer's communication needs, particularly network reliability and application needs
Computer literacy, customer service, multi-tasking, problem solving, strong communications (oral and written) skills
Understanding of word documents and associated equipment
Understanding of designed process flow from receipt of service order to activation
Skilled in Microsoft Excel
Prefer 12 months experience working with unbundled circuits, hi capacity systems (T1- to OC192) and ethernet circuits
Able to perform test procedures and analyze test results to isolate and determine type of service problem and to assist in restoration of service

P&mcls-communications Technician Resume Examples & Samples

In-depth working knowledge of electrical circuitry, electrical principles and formulas, and their practical application to the systems repaired
Must possess or be able to obtain a U.S. Passport
Must be able to obtain and maintain a secret security clearance
Minimum of 1 year of high school algebra
Completed military communication technician course or civilian equivalent
Understanding of the organization's logistic functions and the activities involved in providing logistical support
Experience with warranty repair or warranty administration
Experience and knowledge with the principles of maintenance operations and required repairs of all components and sub-components
Experience and knowledge of proper utilization of test equipment, diagnostic equipment, and special tools to cause repairs

External Communications Technician Resume Examples & Samples

Must have a current Secret clearance or higher
Position requires a minimum of eight (8) years full-time hands-on technical experience within the last fifteen (15) years in the operation, maintenance, installation, testing, and/or repair on US Navy, Coast Guard and MSC ships
Must have experience supporting providing technical support on two or more of the following Combat Systems equipment: AN/URT-23 (all variants), R-2368 HF Receivers, AN/WSC-3 (all variants), SRA-56/57/58 couplers, HFRG, SRA-49, Ancillary equipment

Radio Communications Technician Resume Examples & Samples

Install, test and maintain microwave and telemetry equipment with limited assistance and supervision
Install, test and maintain wireless data transfer networking systems with limited assistance and supervision
Install, maintain and repair of UHF/VHF radio equipment with limited assistance and supervision
Operate a volt-ohm-meter
Install, test and maintain mobile data and truck tracking systems such as Caterpillar Mine Star dispatch systems with limited assistance and supervision
Operate an RF wattmeter
Install, test and maintain X-M satellite Radio System with limited assistance and supervision
Operate a computer system for data management, report generation, and system maintenance
Comply with state and federal health and safety regulations, company policies and procedures, and the company's environmental compliance policy
Complete electrical P.M.’s with minimal supervision
Understand electrical symbols and schematic drawings
Identify and explain the operation of motor control circuits
Read and understand service manuals
Operate a Ground Resistance Meter, Megger, and Microhm meter
Perform basic maintenance of low voltage (>600 volts) systems
Install and maintain various lighting systems
PLC programming and maintenance experience is a plus
Strong, solid work history
Prefer some hands-on experience in the radio communications field
Ability to carry out assigned tasks to the required standards with minimal supervisor
Demonstrated ability to perform the essential fuctions of this role

Telecom Network & Data Communications Technician Resume Examples & Samples

Support telecom and data networking projects under immediate supervision and following detailed instructions and/or standard operating procedures
Install fiber and copper communications cable used inside buildings from the building backbone to individual station drops
Install and terminate fiber and copper outside plant communications cable used between buildings
Troubleshoot problems related to telephone devices and circuits
Diagnose and repair indoor and outdoor plant cable and splices
Test and document fiber circuits
Support service order fulfillment under immediate supervision and following detailed instructions and/or standard operating procedures
On a daily basis, complete Move / Add / Change requests for telephone and network devices installed on inside building communications wiring
Work with other individuals during cable installations ensuring that all parties assisting with the installation are working safely, efficiently, and effectively
Construct, test and document fiber circuits
Demonstrated experience working under immediate supervision using established guidelines and standard operating procedures
Ability to interact with all levels of staff in a professional and courteous manner
Demonstrated experience providing excellent customer service
Must possess a valid California driver's license
Experience in the field of telephone and networking cable and circuit installation in one or more of the following areas

Communications Technician Resume Examples & Samples

This position may require the incumbent to work independently
The position requires the incumbent to display high levels of ingenuity, analytical thinking and independent problem solving and decision making
Working in outage time may require working overnight on weekdays, and day/night work on weekends (including Sunday)
Due to the multi-disciplinary nature of the role, the incumbent is required to feel comfortable with a large degree of work flexibility

Communications Technician Resume Examples & Samples

Considerable knowledge of advanced electronic theory and practices applicable to fixed and mobile microprocessor controlled Land Mobile Radio and Microwave Point to Point systems of trunked, digital, and analog architecture; wired KSU, DSU, ISDN, and PRI based telephone systems; vehicle based video capture systems; emergency power generator systems; SCADA remote site systems; PC laptops used for mobile data; and supporting environmental and physical plant equipment
Skill in the use of personal computers and using Microsoft Office applications
Demonstrated ability to install, repair, and maintain equipment, and/or software related to the above mentioned systems; to work alone or part of a team; to serve on a rotating 24/7 emergency call out schedule; to prepare and maintain entries into service records and asset management databases; to lift 50 pounds unassisted; and live within 50-miles of the headquarters where the position is assigned within 30 days if employment
Formal military or civilian trade school electronics training preferred
Employment contingent upon obtaining a FCC General Radiotelephone Operators License or recognized equivalent within six-months of employment

Communications Technician Resume Examples & Samples

Considerable knowledge of electronics, digital and analog circuitry; land mobile radio systems; analog and digital microwave systems; analog and digital multiplex systems; private business exchange telephones; key systems; integrated services digital network telephones; computer controlled dispatch consoles; computer based voice mail systems; emergency generators and transfer switches; uninterruptible power sources and battery back-up systems; basic electrical distribution wiring and electrical codes; and installation and repair of structured telecommunications wiring (local area network and telephone)
Demonstrated ability to use a variety of hand and power tools; to maintain, update, transport, set and secure bulky electronic equipment racks and enclosures; to respond to call for emergency service 24/7; and to travel frequently, requiring overnight stays; and to lift 50 pounds unassisted
Must reside within a 50-mile radius of State Police Administrative Headquarters in Chesterfield County within 30 days of employment
Must be a United States citizen or have been a lawful resident of the United States for the past ten consecutive years to apply for Virginia Criminal Information Network (VCIN) certification
High school Diploma or GED and an equivalent combination of training and experience related to the duties of the position required
Employment contingent upon obtaining a FCC General Radiotelephone Operators License within six months of employment

Communications Technician Resume Examples & Samples

Demonstrated knowledge of advanced electronic theory and practices applicable to fixed and mobile microprocessor controlled Land Mobile Radio and Microwave Point to Point systems of trunked, digital, and analog architecture; wired KSU, DSU, ISDN, and PRI based telephone systems; vehicle based video capture systems; emergency power generator systems; SCADA remote site systems; and PC laptops used for mobile data; and supporting environmental and physical plant equipment
The ability to install, repair and maintain equipment, and/or software related to the above mentioned systems; to work alone or part of a team comprised of co-workers, other agency personnel or the general public; to serve on a rotating 24/7 emergency call out schedule; to prepare and maintain entries into service record and asset management databases; to lift 50 pounds unassisted; and to be successfully certified as a level C VCIN Operator for the limited purpose of conducting operational testing on laptop mobile data terminals when necessary
High school diploma or GED and an equivalent combination of training and experience related to the duties of the position required
Must be a citizen of the United States or have been a lawful resident of the United States for the past ten consecutive years to apply for required VCIN certification
Within 30 days of employment, applicants must live within a 50-mile radius of the headquarters where the employee is assigned
Possession of a FCC General Radiotelephone Operators License or recognized equivalent within six-months of employment required

Radio Communications Technician Resume Examples & Samples

Install and maintain public address systems (mobile and fixed) with limited assistance and supervision
Operate a wattmeter
Operate a computer system for data management and report generation
Operate a 2-way radio service monitor
Ability to carry out assigned tasks to the required standards with minimal supervision

Communications Technician Resume Examples & Samples

Up to six (6) months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing
Up to six (6) months experience within the last five (5) years provisioning and maintaining OC3 – OC 192 Mux Equipment, DS#3, DSO, DS1/T1, DSL and ISDN circuits or services
Working knowledge of hand and power tools
Basic electricity knowledge as it relates to telecommunications (through classes or on the job related training) including: reading & interpreting circuit diagrams, equipment drawings, & technical manuals
Working knowledge of analog, digital test and transmission equipment, volt-ohm meter, or comparable testing equipment
Basic knowledge of SONET/DWDM equipment and services (e.g. DCS and optical muxes)
Ability to troubleshoot and isolate problems within physical or electrical circuits
Ability to respond to callouts within reasonable timeframe (usually 30 minutes) to reporting location
Ability to perform strenuous physical activities including, but not limited to lifting and/or moving up to 50 pounds
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to provide efficient, quality service to both internal and external customers both face-to-face and over the phone
Ability to multi task under pressure in an ever changing environment
Accept call outs, varying shifts and hours including possible mandatory overtime, weekends and holidays as a condition of employment
Ability to travel between Central Office locations and out of town on overnight stays when required for work and training
Possession of a valid state drivers’ license with current satisfactory driving record

Unified Communications Technician Resume Examples & Samples

2 years hands on experience with, desktop and other IT/VoIP associated devices; installation, maintenance, troubleshooting, asset management and control
Understanding/working knowledge of networking protocols, network electronics and personal computer hardware and software applications
Respond to telephone, electronic mail, and/or walk-in requests for support for all systems and equipment within the IT environment
Maintain maintenance records and perform follow-ups as required for routine preventive and demand maintenance workstations and peripherals
Update the software provided as Government Furnished Software (GFS) as required
Conduct fault isolation and resolution of network problems, whether cable, workstation, peripherals, or other hardware
Monitor all enterprise wide servers and services
Manage Windows 2000/2003 Active Directory integrated DNS servers and multi-master zones
Manage WINS servers and WINS replication infrastructure
Monitor replication between global catalogs and domain controllers using approved tools
Manage and monitor backup process to include daily review of backup logs and monthly test restores as part of routine maintenance and testing
Operate and monitor the disaster recovery process, procedures and policies
Operate and maintain the off-site tape storage process for disaster recovery and emergency access
Provide first level trouble shooting on file server and SQL server operations
Analyze and diagnose system failures to determine their causes and make written recommendations for corrective action
Provide technical support to establish effective operational procedures
Provide installation, testing and maintenance of Operating System and applications Software
Provide technical assistance in writing and modifying Standard Operating Procedures (SOP), troubleshooting guides and tools
Provide technical assistance in analyzing the security weaknesses/ vulnerabilities of new GOTS and COTS application software
Install and configure system utilities
Document procedures taken to research, assess, troubleshoot, test, and resolve support and assistance in designated ticket tracking system (ITSM Remedy)
Complete trouble tickets using applicable software, and policy and procedures
Assist with desktop problems involving user account, passwords and access to data files
Knowledge of moving users between domains and/or OUs using approved tools
Knowledge of printer support operations as required (e.g. server maintenance and queue creation)
Knowledge of install and configure System Operating software as required
Knowledge of performing local workstation back-ups as required; i.e. back up the customer’s hard drive when performing operations that could result in the loss of data or back up the customer’s files when re-imaging a machine
Knowledge of corrective maintenance/troubleshooting for software malfunctions
Assist with troubleshoot problems encountered using appropriate/designated software
Knowledge of performing operator/user maintenance and minor repairs on hardware and peripherals
Knowledge of performing new equipment setups, reconfigurations, and relocations
Ability to lift 25 pounds to a height of 3-4 feet and position self to maintain systems and equipment within the IT environment, including under desks and in enclosed spaces
AV/VTC Experience
Active Top Secret clearance
Microsoft Certified
Candidate must be DoD8570 compliant - Security +, Microsoft and computing certification
Hands-on: 2 years
Help Desk: 3 years
*As a contract employee of Apex Systems, you are eligible for Health, Dental, Vision and Life Insurance; Shorter Term Disability; Hospitalization Coverage; Direct Deposit; Weekly Pay Periods; Training and Development Programs; Corporate Discounts / Perks and our Referral Program
*Apex Systems is an Equal Employment Opportunity / Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics

Communications Technician Resume Examples & Samples

Certificate IV in Telecommunications Engineering or equivalent trade certificate
WA “C” Class Driver’s License
ACMA Open Cabler’s License, including all endorsements
Competence with Microsoft suite
Understanding of Mines Safety Inspection Act 1994 & Rail Safety Act 2010
Demonstrated high quality of work and technical ability
Looks for continuous improvement opportunities
Knowledge of any or all

Communications Technician Resume Examples & Samples

A combination of education and relevant work experience totaling three (3) years post-high school or equivalent
Three or more (3+) years experience running cable trouble
Experience installing cable terminals and sleeves
Ability to climb poles and lift heavy loads up to 100 lbs, including 75 pound ladder
Ability to read cut sheets and OSP engineering drawings
Working knowledge of test equipment (e.g., Tech Tad, Sidekick, volt-ohm meters, transmission measuring sets, HST-3000)
Ability to use established electrical, digital, and/or mechanical principals and to perform appropriate tests to identify and solve problems encountered on the job
Ability to efficiently and accurately work with multiple types of information and/or perform multiple tasks simultaneously
Ability to complete designated amount of work in a specified timeframe (e.g., quality jobs per day), adjusting work assignments or schedules to meet changing work-related priorities or demands
Ability to provide efficient, quality service to both internal and external customers
Ability to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision
Ability to perceive differences in telecom wire and cable color
Ability to climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet
Ability to work in confined spaces (e.g., attics, crawl spaces, utility holes)
Ability to work out of town if necessary
Ability to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)
Ability to perform splicing rearrangements on existing facilities in buried, underground, aerial, building work locations and on all other types of outside plant facilities where the work requires cable sheath openings
Strong interpersonal communication skills for communicating CenturyLink’s products and services to customers
Ability to work varying shifts and hours including possible mandatory overtime, weekends, holidays and call-outs
Possession of a valid driver's license with ability to maintain a safe driving record
At least 12 months experience within the last 5 years installing, repairing/maintaining, and testing residential/small business/government telecommunication service (POTS and HSI), including Design Services
At least 12 months of experience within the last 5 years connecting telecom color-coded wires and cables to terminals, attaching or detaching various kinds of hardware to wires, cables, buildings and poles
At least 12 months experience within the last 5 years splicing copper and fiber in an underground, aerial, or buried environment
At least 12 months experience within the last 5 years maintaining, service and monitoring air pressure systems and dryers in all environments
At least 6 months of experience within the last 5 years on a cosmic or conventional (MDF) frame
Prior experience working on a computer in a Windows-based system and with Microsoft Outlook
Prior experience using a body belt and safety straps
Pole-climbing certification

Customer Communications Technician Resume Examples & Samples

TIRKS experience
Understanding of Circuit Transport Hierarchies
Understanding T1 Facility & DS0 Circuit Designs
Strong organizational Skills
Project oriented
Knowledge of creating EXCEL spreadsheets
Willingness to learn and take on new tasks independently
Systems to include: TIRKS WFA, LFACS, SOAC, ARMOR, WMS, ELITE
Design background in T1 & Message Trunks

IT Communications Technician Resume Examples & Samples

Position will maintain multiple locations; Valid Driver's License and reliable transportation are required
On occasion this position will be required to work outside of normal working hours including weekends and holidays
This position participates in a compensated On Call rotation, including weekends and rotating holidays
A minimum of 5 years' experience in troubleshooting, maintaining and installing IT Infrastructure Systems
Associates Degree in Information Technology or related field, or equivalent

Communications Technician Resume Examples & Samples

Perform routine maintenance operations on central office power equipment, repeaters, carriers, PBX's, PABX's, toll terminals, and associated equipment and wiring, miscellaneous special equipment and associated wiring
Responsible for the provisioning and maintenance of Central Office including, but not limited to digital switches, subscriber loop carrier systems, DSL, Ethernet, POTS, digital and optical muxes
Place, remove, and rearrange cross connections on distribution frames in central office. Perform maintenance routines on distributing frames; place and remove test leads; identify cable pairs; install, rearrange and remove PBX, PABX, miscellaneous special equipment, subscriber station, central office, and toll equipment
Responsible for running the diesel backup generators on a routine basis and reporting/creating a maintenance ticket when generators are in need of repair. Assure proper oil, Antifreeze and fuel levels
In addition, you will work extensively with AC/DC systems, switches and power monitors. Installs, performs routine maintenance, analyzes defects, tests, perform adjustments, repairs and maintains complex equipment such as switching systems, circuit equipment, network terminal equipment, and data/digital equipment by using electrical and or electronic measuring devices
Updates work and maintenance logs through WFA, Word.docs and FOMS databases
Plans jobs and determines materials and resources needed to complete tasks
Reviews and interprets work orders, wiring lists, wiring diagrams, and equipment drawings and follows standard practices in the performance of job duties
Utilizes knowledge of general input and analysis of ESS translations
Runs diagnostic test programs, analyzes defects and/or tests various types of digital switch’s, IP and sonnet equipment. Uses various types of testing devices, e.g. volt-ohm meters, spectrum analyzer, digital communications, data analyzers, etc
Required to be on call for 911 outages and work regular maintenance on Douglas County 911 system system
Works varying shifts and hours including possible mandatory overtime, and/or callouts, weekends and holidays
Keeps work team and managers informed of status on work tasks, projects, and problems or obstacles
At least 12 months experience within the last five (5) years diagnosing circuit trouble, and performing routine testing, including measuring AC/DC current using volt ohm meters, TDR, or comparable test equipment
At least 12 months experience within the last five (5) years provisioning and maintaining DSO, DS1/T1, DS3/T3, DSL and ISDN circuits or services
At least 6 months experience within the last five (5) years running diagnostic test programs, analyzes defects and/or tests various types of telephone switching equipment (5ESS), DMS 100, 200, and 250, Ericsson (AXE) Hosts and remotes
Ability to maintain batteries, associated power equipment and generators
Experience working in teams or alone problem solving, diagnosing, and repairing maintenance conditions in Central Office equipment
Ability to diagnose circuit trouble, and perform routine testing, including measuring current (and loss), balance, power influence, and noise levels
Experience in working on a computer in Windows based systems and Microsoft Outlook
Experience working independently with little supervision
Experience meeting work deadlines

Unified Communications Technician Resume Examples & Samples

Installs, troubleshoots, maintains, and coordinates the use and proper operation of network/UC environments and desktop operating systems/environments (i.e., server platforms, workstation platforms, routers, switches, UC and printers)
Evaluates hardware, software, and peripheral equipment
Maintains user accounts or security policies on unified communications systems
Maintains and updates system security plans on all networking/UC platforms
Implements, documents, and coordinates network/UC policies, procedures, and standards
Enforces security procedures
Follow SOPs for common support tasks
Follow policies and procedures for patches and updates for the NCI Enterprise UC system, VoIP Administration, and VoIP Services
Maintains Access Gateways
Mantains Catalyst Digital Signaling Processor Provisioning
Mantains IP Phones
Troubleshoots IP Telephony Equipment
Monitors the UC system to ensure call quality is optimum (including monitoring Quality of Service (QoS) performance)
Monitors alerts and other notices from the NCI UC system
Updates and maintains NIH Active Directory synchronization with the Call Manager system
Bachelors and 2+ years hands on experience and/or training in network/UC administration; as well as a total of 4+ years of IT knowledge (equivalent combination will be considered)
Experience supporting customers with IT issues
Experience required with one or more of the following technologies
Cisco Call Manager 8.X
Tandberg Video Conferencing systems
Expressways and related hardware
Cisco Voice over Internet Protocol (VoIP) gateways, routers and server hardware
Cisco MeetingPlace, Presence, Unity Connection, Emergency Responder, CUCM, UCCX
Enterprise Instant Messaging (Cisco Jabber)
One or more of the following certifications are preferred
CompTIA A+
CompTIA Network+
Cisco Certified Entry Network Technician (CCENT)
Cisco Certified Network Professional Voice
Cisco Certified Voice Professional
Cisco Certified Network Associate (CCNA) Voice
ITIL foundations certification or ability to obtain certification within 3 months desired

Communications Technician Resume Examples & Samples

Installs, maintains, repairs, monitors and administers corporate telephony systems, ancillary phone system components, fiber optic communications systems, fiber optic and copper cabling systems, digital point to point microwave radio systems, voice radio systems, data radio systems used in the control and telemetry of gas and electric systems, tone and power line carrier protective relaying channel equipment, repair video surveillance equipment WAN/LAN service and solutions and public address and evacuation systems
Develops and maintains system diagrams and documentation for system implementations
Works with and supports Computer Telephony Integration applications
Maintains a high level of technical proficiency as technology evolves
Performs systems integration to corporate applications
Supports communications systems associated with gas and electric systems
Demonstrates equipment to customers and explains how it is to be used and responds to any inquiries or complaints
Maintains network management systems
Participates in investigations related to incidents and problems affecting communication services
Interacts with Communications Services engineering and maintenance personnel, organization employees in a maintenance capacity or servicing end-user equipment and vendors/contractors supplying goods and/or services to the organization
Associate of Applied Science Degree in the Communications Technology, Electronics or related field or equivalent working knowledge in related field
Some experience with direct, hands-on experience with a broad range of technologies and sciences, including: wireless systems, optical networking, communications systems, security and inside/outside plant cabling, PC hardware/software
Requires skills in the specific areas of WAN’s/LAN’s, data/voice networks, network monitoring systems, RF radio networks, microwave networks, and optical network systems
Ability to create project proposals, produce and deliver visual presentations, and be able to lead meetings
Ability to provide direction and analyze results vs. initial expectations as well as being able to lead Root Cause analysis and related investigations
Ability to analyze and troubleshoot complex wireless, voice and fiber optic network equipment and understand how these systems interconnect
Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Must have favorable driving record
Valid Class C Texas Driver’s License is required
Installs, maintains, repairs, monitors and administers corporate radio communications systems, digital point to point microwave radio systems, voice radio systems, SCADA radio systems, and Advanced Metering Infrastructure
Some experience of direct, hands-on experience with a broad range of technologies and sciences, including: radio trunking systems, wireless mesh systems, iDEN radio, P25 radio systems, Mobile Data Radio system, Multiple Address System, and Advanced Metering Infrastructure
Knowledgeable about security communications procedures and needs
Knowledgeable about electric grid system operations needs for communications; voice and SCADA
Requires skills in the specific areas of antenna testing, troubleshooting, and repair of RF radio networks, radio base station and control equipment
Ability to analyze and troubleshoot complex wireless and radio system equipment and understand how these systems interconnect with/to other networks and fiber equipment
Demonstrates radio equipment to customers and explains how it is to be used and responds to any inquiries or complaints
Maintains radio management and control systems
Knowledgeable in use of various test equipment, service monitor, line sweep gear, spectrum analyzer, and multi-meter
ETA, FCC, APCO, other Radio Communications Technician license or certificates are a plus
Specific Radio system training/qualification may be considered

Unified Communications Technician Resume Examples & Samples

Update and maintain the SOPs that support unified communications
Provide VTC provisioning, setup, configuration, call scheduling, and problem management
Design and engineer Unified Communications solutions
Recommend improvements to the existing service catalog of offerings and implement new capabilities
Provide conference room AV and VTC support, to include setup, design, configuration, troubleshooting, operation, and sustainment of UC devices
Provide support for mobile telephone service deployments, account setup with provider, troubleshooting, configuration, and migration to provider services
Provide coordination and resolution with the DOD Mobility Classified and Unclassified Capability (DMCC/UC) in support of mobile device management services
Provide mobile device end-user support and incident resolution including but not limited to device setup and configuration, problem/resolution, hotspot management, application support, and email configuration
Troubleshoot and resolve email service requests in coordination with Defense Information Systems Agency (DISA) (DOD Enterprise Email.)
Provide inventory management, specifications, and compliance for all assigned devices
Provide wireless billing management
Develop and conduct end-user training on UC equipment capabilities
Provide A/V setup, configuration, troubleshooting, and maintenance
Provide VoIP desk phone support, to include deployments, troubleshooting, configuration, problem management, training, and maintenance
Provide weekly reports regarding UC (to include, VTC, Voice, Instant Messaging, and mobile communications) Incident reporting (by category and region) Trouble Resolution etc
AA or other 2 year technical degree in related discipline and 3 years of related experience, preferably in telecom or unified communications
General understanding of telephony concepts (PBX, circuits, dial plans, routing)
Ability to work effectively in a team that includes DoD military personnel, civilians and contractors
Hands on experience with Service ticketing tools
Must have CompTIA Security+ or equivalent certification
Must possess active/current TS clearance (SCI eligible)
Experience administering PBX / VoIP system administration
Experience administering Lync/Skye for Business
Experience with Multi-platform client computing across Windows & Apple clients operating systems
Experience with DSS or the DoD Security Community

Communications Technician Resume Examples & Samples

Must have thorough knowledge of communications theory, hardware, software and equipment used in the employment, operation and maintenance of ground based VHF, UHF, LOS, and SATCOM communications systems
Prior experience with Motorola XTS 5000 radios is required. Knowledge of and experience with Harris AN/PRC 152 radios, Motorola APX series radios, Quantar repeaters, and GTR series repeaters is highly desired
Knowledge and experience in the proper procedures for handling, storing, and issuing COMSEC keying material, encryption devices, and Controlled Cryptographic Items is desired
Certification from military or civilian communications schools, such as apprentice, journeyman, or senior-level CET certifications, FCC GROL licensing, Motorola or Harris subscriber academy schools, or military technical school/advanced individual training equivalents
CMF 25 communications& information systems operations MOS series or other military/commercial equivalent (e.g. Army 25C, 25Q, 25S, 25U series MOS or Air Force 2E1X3 AFSC. Candidates with current or prior experience working for Motorola MSS shops, radio depot repair centers, or in any other RF field technician capacity will be considered)
Extensive experience with the use of Communications System Analyzers (CSA's), signal generators, multimeters, spectrum analyzers, and other types of RF analyzers is required
Knowledge of the Radio Service Software (RSS), Customer Service Software (CSS), Astro 25 CPS, and APX series programming suites is desired
Knowledge of the installation, maintenance, and tuning of duplexers and/or combiners is desired
Prior experience working with Air Traffic Control systems, to include ground-to-air AM radios, tower operator positions, and recording devices is highly desired
Basic understanding of IP networking and database upkeep/management preferred
Current tower climbing certification and experience is desired

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