Consultant, Process Resume Samples

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C Mayert

Cordelia

Mayert

626 Melissa Trail

Houston

+1 (555) 578 5608

626 Melissa Trail

Houston

Phone

p +1 (555) 578 5608

Experience Experience

Phoenix, AZ

Consultant, Process Engineering

Phoenix, AZ

Boyle-Parisian

Phoenix, AZ

Consultant, Process Engineering

Determine business priorities and objectives through consultation, and provide operational advice and guidance to management and client groups in formulating effective problem-solving approaches
Support projects of a moderate to high level of complexity or lead components of strategic initiatives that are aligned with Global Operations and INTRIA's strategy
Analyze data on relevant project metrics and trends in audit findings, customer surveys and draws inferences as well as identifies corrective, preventative and improvement action plans to improve overall customer satisfaction
Facilitate and manage the development of process models, and corresponding artifacts to create a baseline that provides a representation of the current as-is business process
Provide "informal" leadership, coaching, etc. on routine and non-routine issues for more junior process engineering consultants/associates
Provide reporting with respect to project status updates and feedback. Manage project reviews and ensure prescribed reporting format is adhered to
Participate in other projects to represent the area of specialization and provide input into the development and implementation of programs designed to improve end-to-end processes

Chicago, IL

Process Excellence Consultant

Chicago, IL

Moore, Hartmann and Lang

Chicago, IL

Process Excellence Consultant

Provide coaching for senior leadership and other designated personnel in the use of Lean Six Sigma tools and methodology (Carnegie Way)
Coaches local senior leadership on the establishment of transformation teams
Supports and improves statistical process control analysis conducted by local project teams and synthesis using Lean Six Sigma tools and methodology
Coach project sponsors to drive project execution and deployment of the Carnegie Way throughout U. S. Steel
Conduct classroom instruction for Carnegie Way 301 Training courses as well as Executive/Project Sponsor Workshop, Project Identification and Selection Workshop
Advise and coach senior leadership and project sponsors in initial data collection, analysis and synthesis of results, root cause analysis, on-going statistical process monitoring and recording process improvements
Supports the identification of new projects at all U. S. Steel locations

present

Houston, TX

Process & Policy Consultant

Houston, TX

Blanda, Rodriguez and Schimmel

present

Houston, TX

Process & Policy Consultant

present

To support the Manager in championing Credit Risk Policy and Process initiatives in respect of Collections and Recoveries across all the Consumer LoBs
Measured Performance Output & Core Activities
Assess the impact of external projects on the policies, strategies, process and systems used by Credit Risk in the execution of their roles
Support the management of the roadmap and pipeline of strategy changes across the team including taking ownership of the documentation of process and configuration changes
Ensure that plans and progress of initiatives are communicated regularly and effectively to management and other interested parties (e.g. test teams, project managers, vendors and development teams)
Design and Implement strategy and process improvements
Design and Implement the configuration and systems changes necessary to support the process and systems change initiatives

Education Education

Bachelor’s Degree in Engineering

The University of Texas at Austin

Bachelor’s Degree in Engineering

Skills Skills

Excellent communication and follow up skills
Experienced Project Manager able to successfully lead cross-functional cross-department teams
Quick learner
Ability to handle ambiguity in transformational environment
Able to obtain agreement through collaboration and conflict management
Lean Six Sigma Black Belt or Discover Lean Change Agent Certified
Provide a portfolio or examples of completed project work
5 years of Payments Operations or Risk experience or Lean Six Sigma experience

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Consultant, Process Management Resume Examples & Samples

Act as a "lead practitioner" in handling non-routine or extremely sensitive issues, problems or requests
Identify opportunities for increasing the efficiency of own department's operations
Research and analyze specialized information and recommend solutions to issues and problems that arise during the ongoing operation of business
Develop and recommend client specific solutions to routine and non-routine operational problems
Monitor audits requested by clients to ensure that objectives and regulatory requirements are met or exceeded
Develop and maintain productive relationships with designated clients, peers and others
Maintain regular contact to determine client needs and provide appropriate support
Liaise with external service suppliers and regulators to resolve problems/inquiries
Act as a resource to other CIBC areas in reviewing the application of new or revised processes and procedures, and compliance with external regulations
Lead projects of a moderate level of complexity to enhance and upgrade new and existing programs, products or services by researching relevant data and developing proposals and recommendations
Participate in other's projects to represent the area of specialization and provide input into the development and implementation of policy and program initiatives
Maintain "currency" in professional and specialized knowledge sufficient to provide value-added consulting to clients on an ongoing basis, including the maintenance of
Relevant subject/functional area, industry and organizational knowledge (e.g. relevant practices, principles and technologies)
Professional contacts

Senior Consultant, Process Optimisation Resume Examples & Samples

Ensure NAB's current processes can support the Visa migration, specifically the delivery of new Visa products and services, which will enhance the NAB Cards offering
Prioritise process improvement initiatives, to support and enable the transfer of customers and the implementation of future business improvement initiatives as per the Visa contract
Complete proposed process improvements by working together with Cards Product Management teams, Project Services and relevant areas of the value chain
Minimum 5 years experience in process improvement, preferably in the Consumer Lending industry
Extensive experience with deploying Lean Six Sigma methodology
Superior influencing and stakeholder engagement skills with the ability to build relationships and influence at senior levels
A passion for customers and proven track record for driving customer led innovation

Business Process Reengineering Consultant Resume Examples & Samples

Perform quality reviews of junior team members desktop procedures in preparation for client approval
Support the financial system migration project by attending and contributing as a technical resource in Discovery sessions identifying gaps between requirements and system capabilities
Define the future state process maps and narratives to fill gaps from requirements to system capabilities
Identify project risks/issues and the need for configuration management, as needed
Support the financial system migration project by attending and contributing to Discovery sessions and identifying opportunities to improve the communications, training, and stakeholder management
Participate in and provide recommendations for communications, training, stakeholder management, and other change management tasks
Bachelor's Degree in Accounting, Finance, or Management with 4+ years of experience
4+ years of experience documenting financial policies and procedures
4+ years of experience using Microsoft Visio and/or BPM Blueprint and/or similar process flow software
Experience with federal financial regulations to include OMB Circulars (A-11, A-123, A-50, A-127, and A-136), Federal Managers’ Financial Integrity Act (FMFIA), and Federal Financial Management Improvement Act (FFMIA)
Six Sigma Certification (green, black, or yellow)
Prior experience with a shared service provider implementation
Knowledge of and/or experience with financial system/Enterprise Resource Planning (ERP)and/or system implementations

Process Technical Consultant Resume Examples & Samples

8 plus years of hands-on experience with engineering, configuration and start-up of process control systems
Strong Process / Loop Control / HMI application knowledge
Demonstrated knowledge & understanding of Process Industry standards & terminology
Strong interpersonal skills that may include multiple languages and cultures. Extensive experience interacting with customers and the successful resolution of their unique requirements
Knowledge of control systems and computer technology
Well-developed troubleshooting abilities
General familiarity with test equipment and software
Knowledge of Rockwell Automation PlantPAx system is a plus

Business Process Reengineering Consultant Resume Examples & Samples

The opportunity to address client challenges that matter and have fun in the process
A values-driven culture. Our corporate values include: Embody great minds and great hearts, Assume good intentions, Foster collaboration and teamwork, Hold ourselves accountable for results, and Do the right thing all the time!
A team-oriented environment with some of the smartest colleagues you’ll ever work with
Growth and development opportunities

Consultant on Parliament & Budget Process Resume Examples & Samples

Master degree or equivalent (5 year university degree) in economy, finance, political sciences, public administration, law, social sciences or other related fields
At least 7 years of relevant professional experience in the field of state budgeting and/or gender responsive budgeting
At least 5 years of established experience in designing capacity building programmes related to state budget process
At least 3 years of proven experience in organizing, facilitating and conducting seminars, trainings and workshops with state institutions/agencies/organizations, on budgeting issue
Previous experience supporting Parliaments in budget review and gender responsive budgeting process is a strong asset
In-depth knowledge and understanding of the OECD’s Best Practices for Budget Transparency, World Bank’s Principles of Good Budgeting and IMF’s Code of Good Practice on Fiscal Transparency
Experience of advisory work on parliamentary development or practical experience as Member of Parliament or parliamentary staffer is a strong advantage
Proven experience in engaging diverse stakeholders in state budgeting exercises and gender responsive budgeting
Experience in comparative analysis, research, assessment on the implementation of the international legislation and policies
Methodological Proposal that should contain: A brief methodology on how they will approach and conduct the assignment; Explain why they are the most suitable for the work including past experience in similar assignments and the relation to the above required qualifications

Technical Consultant, Process Resume Examples & Samples

Demonstrated knowledge & understanding of process control standards & terminology
Knowledge of major DCS and process control systems and operations technology
Well-developed process troubleshooting capabilities
End-user and project delivery experience is a plus
MPC / APC experience is a plus

Process, Technical Consultant Resume Examples & Samples

Bachelor degree in engineering or Technology diploma in related technical field, or equivalent experience is required
8 to 15+ years hands-on experience with engineering, configuration and start-up of process control systems
This GPTC is focused on the Food & Beverage and Life Sciences industry and the ideal candidate should be located in Northeast or East Region of the United States
Strong Process Control experience and knowledge
Commercial and sales aptitude to support sales teams in a customer facing manner by relating industry technical needs and requirements into business value
Control system economic justification and ROI development experience
End-user operations and project delivery experience in one of the following industries (Oil &Gas, Chemicals, Power Generation, and Mining) is a plus

Consultant Process Engineering Resume Examples & Samples

University degree in Engineering, Mathematics, or Business Administration, or comparable experience
Proven analytical skills - able to identify and understand trends; able to synthesize and translate results into actionable items
Extensive experience in driving six sigma and or Kazan programs
Must have IT service management(ITSM/ITIL) designation
Strong problem solving skills - ability to reason logically, looking at issues from multiple perspectives at a micro and macro level
Ability to manage competing priorities and deliver results
Ability to lead and influence at cross-functional level to create an environment that fosters positive relationships, builds trust through mutual respect, and encourages teammates to excel
Superior written and verbal communication skills. Comfortable working with all levels of management
PA must have an exceptional knowledge of financial analytics
Experience using business analysis and requirements modeling tools, such as: data flow diagrams, relationship data models, business process modelling

Consultant, Process Engineer Resume Examples & Samples

Facilitate VOC (Voice of Customer) sessions to capture internal and external Customer needs
Identify process efficiencies for automation, simplification ,and standardization using Lean Six Sigma methodology tools
Lead process focused Lean Sprint sessions and continuous improvement projects
Attend AGILE Program/Product Backlog Grooming sessions to ensure process impacts are identified
In collaboration with Process Owners, Stakeholders, and contracted resources ensure production ready new process documentation is completed
Ensure process documentation meets all Compliance, Risk & Controls, and Company Policy requirements
Identify metrics to be implemented to ensure new processes are performing as designed in Production
Provide weekly/bi-weekly status reports to Program Leadership across various work streams
Develop and update Department procedure documents
Facilitate Root Cause analysis discussions
Bachelors Degree or equivalent experience
5 years of Payments Operations or Risk experience or Lean Six Sigma experience
Lean Six Sigma Black Belt or Discover Lean Change Agent Certified
Ability to handle ambiguity in transformational environment
Able to obtain agreement through collaboration and conflict management
Experienced Project Manager able to successfully lead cross-functional cross-department teams
Must be able to independently manage large projects and meet milestone dates
Provide a portfolio or examples of completed project work
Excellent communication and follow up skills
Familiarity with SAFe AGILE methodology, Design for Six Sigma, SharePoint & Infopath design, and BlueWorks BPM software preferred

Experienced Process Excellence Consultant Resume Examples & Samples

Deliver Process Improvement projects as part of Process Excellence team
Providing actionable analyzes and insights to our clients
Acting as a project manager or expert in our projects
Developing our client relationships with major clients in the Nordics
Relevant master degree within science or economy with good academic results. Applicants with bachelor degrees combined with extensive experience within the relevant field will also be considered
Two to seven years of relevant consulting experience, either from other consulting companies or leading operational improvement in large organizations
Practical project experience with Lean methodology and tools is a requirement
Oil & Gas industry experience is positive
Excellent skills in a Scandinavian language and English, both written and oral

Organization Process Senior Consultant Resume Examples & Samples

Make a positive impact on our organization by assisting the product management team to spend more time understanding customers. This is accomplished by reducing the time product management spends on tools and data entry
Communicate with and drive results through engagement with key stakeholders including product development, supply chain, cycle management, executive leadership, product management, etc
Develop a thorough understanding of the product development life cycle process. This includes documenting the process and ensuring the all teams are working effectively to create great products and to delight customers
Look for additional areas to improve the productivity of the consumer business through process automation, outsourcing non-essential activities, and eliminating inefficiencies
Gain alignment through executive communication with the consumer staff and drive change across the broader team

Senior Consultant, Process Improvement Resume Examples & Samples

Minimum five years of relevant experience working in a team environment in a health care-related field required
Ability to effectively facilitate meetings, present information to top management, public groups, and/or boards of directors and respond to questions
Ability to respond to common inquiries or complaints from clients, coworkers, or members of the business community
Demonstrated ability to excel in a cross-functional, complex team environment that requires quick turnaround and quality output
Solid knowledge of all MS Office Products

Consultant Process Excellence Resume Examples & Samples

Interacting with product and process owners, conduct business process needs analysis to understand the requirements, inputs, handoffs and outputs of the process where required
Facilitate process design workshops with participants from the processing areas and the process owners. Map the processes using the bank's approved mapping standards. This includes facilitating, designing and documenting process decomposition diagrams and defining and documenting new business processes to cover the total life cycle of the product or service covered
Review process maps to ensure that all regulatory, compliance, Sarbanes-Oxley and operational risk control elements are incorporated and highlighted
Obtain approval from business process owners on the final products before publishing on the Business Process Repository
Participate in the test cells for new processes and highlight any issues or concerns
Provide Business units (BUs) with appropriate direction and guidance and support on the implementation and management of business controls and procedural requirements
Critically evaluate processes and procedures and provide a detailed analysis on the process controls and key controls in line with the minimum requirements
Critically evaluate and integrate control trends, control findings and regulatory, compliance and audit requirements to ensure appropriate mitigation on process level
Evaluate and identify the impact of new projects, initiatives and programmes on the business control environment and implement and recommend appropriate action plans
Provide input into the formulation and implementation of appropriate identification and solutioning of long term procedural embedment and requirements and drive appropriate action planning
Source, share and disseminate control and compliance information critical in effective control management
Support Business to identify potential process failures and associated risks, as well as recommendations to implement appropriate controls to mitigate
Ensure adherence and compliance with governance, risk policies, procedures and compliance policies
Ensure that oversight is maintained over identified critical and major risk reviews of processes and procedures are undertaken timeously
Ensure that support is given to business on process-related findings by Internal audit and/or Management Assurance, to address failures through the establishment of healthy controls

Senior Consultant, Process Improvement Resume Examples & Samples

Bachelor’s degree required. Advanced degree preferred (M.B.A., Masters in Health Policy/Public Health or M.S)
7+ years of progressively responsible work history in a large complex matrix organization involving senior leader interaction, including 5 or more years demonstrated experience in consulting and/or project management role that includes process improvement and change management
Experience with process improvement and change management/leadership methodologies such as LEAN, Six Sigma, GE’s Change Acceleration Process, GE’s Work Out Methodology, strongly preferred
Ability to foster trust and collaboration within and throughout a variety of departments
Outstanding organizational, written, and oral communication skills; ability to present information to both business and clinical constituents in a clear, meaningful and concise manner
Excellent leadership skills with a strong ability to influence in a matrix organization
Effective at establishing and managing multiple large-scale, multi-faceted projects simultaneously that require interdepartmental and possibly multi-institutional cooperation
Demonstrated ability to work effectively, both independently and within a team
Competent with Microsoft office products to create impactful deliverables and presentations

Process Optimization Consultant Resume Examples & Samples

Investigate and evaluate various Process Optimization ideas utilizing multiple process engineering tools
Familiar with process engineering software such as Aspen Plus, CAPE and PIMS to identify process optimization ideas
Basic knowledge of plant process control and advanced process control techniques
Advance knowledge of performing of Asset analysis in a manufacturing plant
Demonstrated work experience implementing projects in the manufacturing industry for process optimization and asset analysis
Basic knowledge of Energy audits, audit measurements, report preparation
Advanced knowledge of simulation software for energy management
Competency in process optimization audit, asset analysis, energy management software, energy economics and financial assessment and will eventually identify saving potentials and made sound recommendations and proposals to customers for process and energy optimization
Develop good relationships with customers
Provide technical support to customers as well as internal user

Consultant Process Project Managers Resume Examples & Samples

Extensive experience in a project management role in a client-driven environment, preferably within a large multinational (minimum of 8-10 years)
Must have extensive experience managing multiple projects simultaneously
Project management certified (e.g. PMP. Prince2 etc.) with strong MS Project Office skills
Big 4 consultancy or traditional consulting experience very desirable
Strong process expertise specifically around payments, expenses and the P2P cycle
Demonstrable ability to develop project plans and to see projects through to successful completion within established time frames / budget / resources
Develop and manage detailed project / task plans, timelines, resource requirements, test plans and training as necessary
Track project weekly and report to stakeholders on progress including milestones, issues and problem resolution
Work with project sponsors and stakeholders to identify and document project goals, objectives and action plans in order to facilitate successful implementation / execution of all projects
Foster strong working relationship with appropriate internal and external stakeholders
Consultants must be interested in project work and available within 2-3 weeks
You will also be able to demonstrate the following personal attributes
Leadership and influencing skills
Delivery orientated with the ability to create solutions in complex environments
A commitment to delivering excellent Client Service

Process Excellence Consultant Resume Examples & Samples

Work in coordination with senior leadership to support attainment of mission goals and requirements and sustainment of the Carnegie Way
Successfully completing Carnegie Way Projects that engage all areas of U. S. Steel and help direct the path of the Carnegie Way Transformation
Provide coaching for senior leadership and other designated personnel in the use of Lean Six Sigma tools and methodology (Carnegie Way)
Advise and coach senior leadership and project sponsors in initial data collection, analysis and synthesis of results, root cause analysis, on-going statistical process monitoring and recording process improvements
Coach project sponsors to drive project execution and deployment of the Carnegie Way throughout U. S. Steel
Conduct classroom instruction for Carnegie Way 301 Training courses as well as Executive/Project Sponsor Workshop, Project Identification and Selection Workshop
Connects project sponsors and teams to Subject Matter Experts (SME) as required
Develops and implements/executes predictive analytical tools based on trending and analysis of real time process variables. Deploys those tools throughout U. S. Steel
Supports and improves statistical process control analysis conducted by local project teams and synthesis using Lean Six Sigma tools and methodology
Collects and reports sustainable cost savings from past project implementation from all U. S. locations
Supports the identification of new projects at all U. S. Steel locations
Monitors achievement of project milestones and communicates results at the corporate level
Prepares presentations for regular project reviews from technical, quality, and cost aspects at the corporate level
Coaches local senior leadership on the establishment of transformation teams
Develops lessons learned and best practices with local operational excellence leaders and other team members and encourages replication of successful Carnegie Way Projects and Techniques
B.S. degree technical or math
Experience in operational, maintenance or transactional processes
Demonstrated analytical ability, problem solving, project management and communication skills
Successful and effective team experience that support believing in people
Experience applying Black Belt Six Sigma tools (statistical process control, Minitab, OSIsoft PI System) in developing projects
Master Degree and a valid/recognized Master Black Belt -BB- (or equivalent) certification preferred

IT Technology Consultant for Asset Management Process Resume Examples & Samples

Run and ensure continues improvement of AM processes
Ensure that AM related controls are executed
Drive overall AM data quality task in all SAP IS infrastructure
Liaise with the Licensing Team in order to provide them with necessary AM data to ensure Software Asset Management (SAM) duties
Ongoing communication all over SAP around AM processes and compliance
AM Processes and AM audits
AM Projects
IT Software Contract/License management
IT Asset lifecycle management
Process documentation
Cross team work organization
Experience in an international team and/or company

Consultant, Process Optimization Resume Examples & Samples

Working with operational teams in all parts of the business to analyse, review, identify and document business improvement opportunities and strategies including process design as required
Act as a mentor and advocate to business partners and leadership to promote and encourage continuous process & efficiency improvements
When appropriately trained, demonstrate usage of Six Sigma and Lean Sigma tools and techniques and maintain an up to date knowledge of change management skills and techniques
Ensure integrity and consistency in all initiatives and allocated tasks
Identify, understand and manage inter project dependencies, risks and issues
Deliver progress / status related reporting to senior management and committee structures as required
Provide business partners and business leadership with independent consultation and support in the delivery of business change opportunities and recommendations
Act as a source of structured change management and process improvement expertise
Ability to drive cross functional projects to deliver improvement in efficiency, quality and customer satisfaction
Planning, coordinating and consulting with both business and project teams to ensure delivery in a co-ordinated, consistent and effective manner
Demonstrate an ability to deliver process changes across jurisdictions / locations
Strong understanding of GFS Operations and functions
Overall 7-10 years of work experience and 3-5 years of relevant fund industry experience
Excellent communication skills, both verbal and written (MS Excel, Visio, PowerPoint, etc.)
Excellent listening, negotiation and influencing skills with an ability to work with Partners at all levels within the organisation
Strong change and project management skills
Objective, open-minded, innovative thinker and change advocate
Enthusiastic and proactive approach with strong attention to detail
Certified Six Sigma Green to Black Belt (beneficial, but not required as Six Sigma training will be provided)
Highly flexible re work type, function, discipline and / or location
High energy with a focus on proactive delivery
Thought-provoking, Challenging and Straight talking
Rigorous but pragmatic
Independent
Confident and assertive
Leadership potential

Consultant Process Engineer Resume Examples & Samples

Provides guidance and leadership to regional process engineers, operations, and R&D personnel in areas of process design, capital execution, process improvement, and technology development
Work responsibilities can involve all areas of process engineering including: process improvement, new product introduction, technology transfer, process design, capital project support, equipment commissioning and startup, etc
Conducts routine chemical engineering calculations in unit operations analysis in support of adhesives manufacture and process development; assists higher level engineers by performing assigned phases of work in more complex engineering problems and innovative engineering solutions
Has the ability to analyze and interpret data; should be able to propose hypotheses as explanations of phenomena, and design experimental to test (disprove) these hypotheses
Will lead by example in the areas of safety improvement and the application of quality measures
Provides mentorship/coaching of junior engineering team members
Lead, facilitate and/or participate as an SME in structured problem solving methodologies (Six Sigma, 8D)

Process Technical Consultant Resume Examples & Samples

Bachelor degree in engineering or Technology diploma in related technical field, or 4 years equivalent experience is required
At least 8 years hands-on experience with engineering, configuration and start-up of process control systems
Legal authorization to work in the Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Junior Process & Control Consultant Resume Examples & Samples

Participating in SOX, internal audit and risk management projects
Evaluating the design and operating effectiveness of Client’s internal control environment
Performing control tests and substantive audit procedures
University or College degree in Economics or Accounting
0,5-3 years of work experience in controlling, internal controls, external audit, internal audit experience is not required, but is an advantage
Experience in process and control design or assessment is an advantage

Consultant, Banking Process Optimization Resume Examples & Samples

Provide solutions to complex business processes for clients in the Banking industry, mostly in the retail space
Architect solutions for specific banking products and channels with an understanding of the client’s global strategy
Be an active member of a client project team; responsible for creating work plans, deliverables against plan
Frequent interaction with senior management levels at a client and/or within Accenture
Bachelor’s Degree in a relevant field of study. MBA or advanced degree preferred
3 years of Management Consulting Experience for Financial Services clients
Industry skills in Retail Banking (small business and commercial also helpful)
Experience with process-oriented projects
Understanding of Lean Six Sigma principles & practices
Experience with process automation solutions would be ideal
Excellent communications skills and a good team player

Organizational Efficiency & Process Management Consultant Resume Examples & Samples

Experience with organizational analysis to optimize processes or operations
Experience in working with managers, colleagues, and clients to identify challenges and needs to design solutions
Experience with business process modeling and visualization tools
BA or BS degree in Industrial or Organizational Psychology, Business, or Industrial Engineering
Experience with strategic planning
Experience with statistical analysis and statistical or analytical software
Experience with task or people management
Knowledge of training and curriculum design and development principles
MA or MS degree in Industrial or Organizational Psychology, Business, or Industrial Engineering, or a related field

Lead Process & Business Consultant Resume Examples & Samples

Lead 2-4 consulting or audit projects per year
Collaborate with Senior Leaders to identify areas of engagement and identify new project opportunities
Baseline existing or future state process, identify and prioritize areas of significant exposure/opportunity related to processes or products
Present recommendations to stakeholders and business leaders that are compelling to motivate and drive change
Coach and advise others on process improvement methodologies and tools (e.g., Lean, Six Sigma)
Gainshare bonus of up to 30% of salary (paid to all employees based on the company’s achievement of annual performance objectives
Casual dress

Process & Policy Consultant Resume Examples & Samples

To support the Manager in championing Credit Risk Policy and Process initiatives in respect of Collections and Recoveries across all the Consumer LoBs
Measured Performance Output & Core Activities
Assess the impact of external projects on the policies, strategies, process and systems used by Credit Risk in the execution of their roles
Support the management of the roadmap and pipeline of strategy changes across the team including taking ownership of the documentation of process and configuration changes
Ensure that plans and progress of initiatives are communicated regularly and effectively to management and other interested parties (e.g. test teams, project managers, vendors and development teams)
Design and Implement strategy and process improvements
Design and Implement the configuration and systems changes necessary to support the process and systems change initiatives
Management of Collections strategy & workflow system releases – define business requirements. Review & sign-off specifications. Produce test plan. Conduct UAT (user acceptance testing). Implement release to agreed schedule. Identify & resolve defects pre delivery
Collections System support documentation to be regularly reviewed & updated. Version control maintained & communicated to key stakeholders
Establish and maintain key relationships across the BT Group including Change Management and Business Improvement teams to support Credit Risk Policy and Process changes for all Consumer LoBs
Day-to-day management of relationship with Collections System suppliers and TSO & resolution of any data issues – first point of contact for day-to-day issues. Attend user forums. Manage monthly I.T service reviews
Responsible for the coaching of Senior Credit Risk Analysts to ensure best practice and promote continuous improvement and development
Maintain personal and professional development in the Credit risk area
Ability to work on and support multiple concurrent projects across the business
Regularly report progress against milestones in implementation of the initiatives
Publish process metrics to show strategy and systems performance against target
Communication of risks/issues that may impact the time/cost/quality of the implementation of the initiatives
Ensure that release processes align to standards across the BT Group where possible
Stay abreast of industry developments and best practice to proactively suggest new and innovative solutions to business problems
Experienced, flexible and driven manager with a background in delivering multiple complex changes
Experience of high volume consumer credit risk environment & systems
Must have experience in the Telecommunications domain
Evidence of managing senior stakeholders and influencing senior management decisions
A strong team player with good motivational skills
Ability to work with minimum supervision
Excellent knowledge of SAS
Proven experience of system configuration or process improvement
Degree level or equivalent experience in a financial or business specialism

Senior Consultant Process Ownership Resume Examples & Samples

1-2 years prior management experience
3-5 years applicable process improvement experience
Green Belt Certification or equivalent, a plus
Project management- end-to end experience
Facilitation of key meetings including but not limited to The Hartford Way huddles
Proven ability to partner and work in a collaborative environment and establish ongoing partnerships
Excellent communication skills ensuring all business partners are being informed of key initiatives and milestones
Proven ability to juggle multiple high visible initiatives
Detailed oriented and able to quickly and accurately learn various IT and software platforms that enable the business
Dedicated, positive and team oriented
Proficient in Microsoft Word, Excel, PowerPoint

GRC Business Process Controls Consultant Resume Examples & Samples

Minimum 1 to 3 years of experience with SAP business process controls and GRC Process Control
BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business
95 to 100% travel

Sustainable Lending Consultant to Credit Process & Analytics Resume Examples & Samples

Manage internal and external stakeholders including NGO's, large customers and executive management
Define Sustainable Lending Standards and Methodologies
Educate our employees on ESG issues
Follow up (Drive) on ESG integration in the main business processes
Execution/implementation

Consultant, Process Engineering Resume Examples & Samples

Analyze data on relevant project metrics and trends in audit findings, customer surveys and draws inferences as well as identifies corrective, preventative and improvement action plans to improve overall customer satisfaction
Set direction and leads deployment of processes and best practice implementations
Provide quality management consulting around processes
Define and implement key process improvements at organization level
Execute transformational process designs and programs to support the company strategy across multiple layers of organization
Develop business cases, ROI analytics, impact analysis and prioritization requirements for program selection
Translate opportunities to process steps, organizational design, and tool requirements
Identify and execute document current state "as-is" and "to be" process flows, system flows, and data flows
Coordinate across organizations to determine impacts from implementation of future state solutions
Partner with various organizations to ensure alignment