Consultant, Salesforce Resume Samples

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W Wisozk

Wilhelm

Wisozk

6481 Chad Drive

Houston

+1 (555) 235 2021

6481 Chad Drive

Houston

Phone

p +1 (555) 235 2021

Experience Experience

Detroit, MI

Salesforce Business Consultant

Detroit, MI

Mayert LLC

Detroit, MI

Salesforce Business Consultant

Proven track record of delivering on time, on budget, and meeting client commitments
Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards
Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner
Manage change requests from Users, such as creating rules around data uploads, workflow, validation, fields, advanced formulas, custom objects, flows, etc
Test case development – functional, non-functional, integration for SIT, UAT and post go-live
Create and maintain proper documentation of processes, policies, application configurations and help-related materials. Continually modify and improve
Critically evaluate information and challenges gathered from multiple sources, e.g., Cognizant lists, and reconcile conflicts and resolve user requests

Chicago, IL

Salesforce Technical Consultant

Chicago, IL

Schuppe, Schamberger and Lynch

Chicago, IL

Salesforce Technical Consultant

Proficient in SaaS CRM technologies (Salesforce.com)
Can participate/demonstrate his work to client via presentation or orals to articulate developed SFDC features and can propose solutions
Enthusiastic, professional, and confident personality, with a focus on customer success
Support work effort estimates for application configuration and scripting of Salesforce.com
Strong Visualforce and Apex code knowledge
Hands on design and development of custom solutions on the force.com platform including significant work in Apex, VisualForce, application integration and data migration
Perform gap analysis to assess trade-offs with technology and feasibility and makes choices that fit the constraints of the project

present

Philadelphia, PA

Salesforce Senior Consultant

Philadelphia, PA

Denesik Group

present

Philadelphia, PA

Salesforce Senior Consultant

present

Coordinate work streams and effectively manage projects
Confidently work off existing code
Perform Salesforce.com administration / configuration / data migration / integration duties as directed
Develop basic and detailed program specifications
Effectively work individually, with Bluewolf team members, and customer team members toward customer satisfaction and success
Ensure expected application performance levels are achieved
Develop training plans, materials and documentation for users, and coordinate user training sessions

Education Education

Bachelor’s Degree in Computer Science

Ball State University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to identify auditable processes and ensure comprehensive process documentation is current and compliant
Ability to manage multiple projects and the ability to identify risks and create mitigation plans
Self-motivated, demonstrated ability to work & lead teams independently with little direct supervision
Demonstrated cross functional knowledge of the Network applications and Payment Services
Excellent verbal and written skills
Takes initiative to coach and share knowledge to develop others
Demonstrated skills in leading a group towards meeting a common project milestone/goal
Experience in providing oversight of identification and resolution of an issue
5 years of work experience in Network Operations or Salesforce
Compiles data, identifies meaningful metrics, illustrates trends and proactively communicates results

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Salesforce Global Business Consultant Resume Examples & Samples

Design, build, test, document, and deploy Salesforce solutions
Provide end-user support & administration: process access requests, resolve access issues, role, queue assignments, email notifications, plug-ins, reporting and dashboards. Assist with security review audits and update business SLAs
Participate in the Salesforce Operating & Governance Committee meetings: help prioritize future work, share information, collaborate and provide thought leadership
Review complex business processes, make recommendations to solve and implement solutions across all HR processes globally. Analyze employee and manager usability to make enhancements to the Salesforce platform
Make decisions on new Salesforce functionality to implement. Which may include expanding vendor relationships, integration partners, or adding a new vendor
Support special projects as required
At least 1 to 3 years professional experience supporting and developing CRM solutions, preferably Salesforce Service Cloud
At least 1 to 3 years experience supporting global business operations
Strong customer focus and client communications
Ability to document business and technical processes
Preferred Salesforce Certification ( Adminstator, Advanced Administrator, Service Cloud Consultant, Advanced Developer)

Salesforce Business Consultant Resume Examples & Samples

Requirement gathering, analysis and specification of consumer service RFC’s and projects
Test case development – functional, non-functional, integration for SIT, UAT and post go-live
Salesforce certified Service cloud consultant

Salesforce Fucntional Consultant Resume Examples & Samples

Eliciting requirements across all projects within a number of organisations
Producing functional and technical requirements documentation
Producing operations manual documentation
Providing clear and quality solutions to business needs
Working full SDLC on multiple Salesforce implementations
Minimum 3+ years experience as a functional consultant
Salesforce administrator qualifications
Working understanding of Sales cloud and service cloud would be highly regarded but not a necessity
Strong verbal and written communication skills are essential

Salesforce Business Consultant Resume Examples & Samples

Proactive Level 1 Business Support for Salesforce (SFDC) and other CRM tools for internal users. This includes providing the clients with tool access, business support, troubleshooting assistance and informal training. In addition, manage user accounts, profiles, permissions, page layouts, dashboards, and reports
Manage change requests from Users, such as creating rules around data uploads, workflow, validation, fields, advanced formulas, custom objects, flows, etc
Contribute to SDLC process with IT and the broader CRM team to analyze business requirements, procedures and deliver solutions
Create and maintain proper documentation of processes, policies, application configurations and help-related materials. Continually modify and improve
Critically evaluate information and challenges gathered from multiple sources, e.g., Cognizant lists, and reconcile conflicts and resolve user requests
Assist management and IT with vetting, selecting and implementing new Salesforce- related technology solutions and participate in and serve as a resource for any Salesforce and CRM tools related projects
Proven experience of releasing and supporting Salesforce features and functionality and provide recommendations for process improvements to user groups. Proactively partner with sales and IT organization and identify and implement operational improvements, enhancements, and system customizations that meet business requirements
Project Work Both lead and participate in future projects as a CRM subject matter expert on behalf of our team
BS/BA or equivalent Experience
2+ years Salesforce experience; Salesforce certification preferred but not required
Ability to prioritize and handle multiple tickets simultaneously

Salesforce Senior Consultant Resume Examples & Samples

Responsible for the development and enhancement of new and existing SFDC and web enabled applications, including systems analysis, design, development, implementation, and maintenance
Develop basic and detailed program specifications
Ensure expected application performance levels are achieved
Develop training plans, materials and documentation for users, and coordinate user training sessions
Recommend, implement, and test automation strategies and deploy Visualforce pages, Apex classes and triggers
Knowledge of Salesforce governor limits
Program fluently in Apex and have a solid understanding of Apex classes
Confidently work off existing code
Advanced understanding of the Salesforce.com data model and how and when to create custom objects, junction objects, and other model items
Understanding of Relational databases (SQL, Oracle etc...)
JavaScript, HTML/DHTML programming experience
Must have strong written and verbal communication skills and client relationship experience
Ability to be highly productive, both working alone and in a team environment
A self-starter, willing and eager to learn new things and approach solutions differently
Understanding of application architecture principles
Salesforce.com certified Developer
Salesforce Developer
Salesforce ImplementationExpt

Salesforce Data Migration Senior Consultant Resume Examples & Samples

Work directly with customers, functional consultants and integration consultants to establish data migration plan and approach, lead development and testing of migration scripts and complete the data conversion and load of data into Salesforce
Understand technical data conversion issues, expertly resolve issues and communicate solutions
Serves as the data expert on Appirio projects focused on Salesforce implementations involving Nonprofit Success Pack, Higher Education Data Architecture, and NGO/Advancement Connect
Assist customers with their data extract, explaining the conversion process, defining data requirements, and working with them to correct data in their legacy systems / staging database in preparation for the data conversion cycle
Release and Environment Management including sandbox usage planning, data storage capacity estimation, metadata and data migration, environment comparisons and version control
Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution
Provides mentoring and guidance to other team members, including offshore team members
Requires Master's degree in Computer Science, Software Engineering, Management Information Systems, or a related field plus two years of experience with Salesforce development. Alternatively, employer will accept a Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, or a related field plus five years of experience with Salesforce development or equivalent combination of education and experience
3+ years of experience in a hands-on technical leadership position
3+ years of experience consulting for enterprise software applications with a focus on the data conversion process or similar industry experience
3+ years of experience with Salesforce development is preferred
Experience with industry-specific CRM and fundraising platforms (e.g., Banner, Blackbaud CRM, Raiser’s Edge, Team Approach, Donor Direct, Luminate, eTapestry, etc.)
Experience with Salesforce data model, including the underlying data model of established Nonprofit or Higher Ed solutions such as NGO Connect, AdvancementConnect, Nonprofit Success Pack (NPSP) or the Higher Education Data Architecture (HEDA)
Experience working in Large Data Volume (LDV) environments
Expertise in data extraction, transformation, and data loading techniques and comfort creating Entity Relationship and Data Flow diagrams to communicate complex migration and transformations to clients
Experience with database systems (Oracle, SQL, MySQL, etc.) and query languages (SQL/PLSQL)
One or more current Salesforce certifications (Administrator/Advanced Administrator, Platform Developer 1 or 2, App Builder, Sales/Service Cloud) is preferred
Experience with the complete software project lifecycle, understanding of the importance of data conversion and the time commitment involved
Demonstrated on the job experience with ETL software
Passion for data accuracy and completeness
Can work in a fast paced, fast-growth, high-energy environment and deal with multiple high priority activities concurrently
Unit testing experience heavy data conversion experience
For US only,Not eligible for US Sponsorship

Salesforce Pardot Consultant Resume Examples & Samples

Perform the detailed design of business processes and functional application design
Fix any functional defects and performance problems discovered in testing
One or more of the following credentials is highly preferred
Salesforce Certified Pardot Consultant
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Marketing Cloud Social Specialist
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Sales Cloud Consultant; or
Experience in one or more of the following fields is highly preferred: web and marketing analytics, UI/UX design, social campaign management, channel marketing, marketing automation, or search engine optimisation
Capability to translate business requirements into technical solutions
Proven ability to collaborate and build strong relationships with customers at all levels
Deep industry domain experience is a big advantage
At least 3 years’ of experience in enterprise/business applications services or consulting at leading software companies or System Integrators
At least 3 years’ experience administering and/or deploying the Salesforce Sales Clouds, or Salesforce Service Cloud or Pardot
Experience in small, agile teams as well as large programs of work

Consultant Salesforce Resume Examples & Samples

A good degree in computer science, business informatics, (industrial) engineering, business studies or science, or a similar qualification
Several years of consulting and project experience with regard to concept development, and the development and implementation of CRM systems
A few years of experience in implementing Salesforce.com or Veeva, ideally within a consulting environment, experience across all project phases in at least two implementation projects, and proven practical experience (both in a managerial and technical capacity) in leading a project team
Knowledge of Salesforce.com, ideally in combination with a valid Salesforce certificate (ADM201, DEV401)
Proficiency in English and German (written and spoken)
Adequate communication skills to communicate effectively over all hierarchical levels (incl. Management Board), good analytical and concept development skills and a high sense of quality awareness
Mobility and a willingness to travel

Salesforce Technical Consultant Resume Examples & Samples

Proficient in SaaS CRM technologies (Salesforce.com)
Work among a team of consultants to deliver Salesforce.com to our customers for all project stages (requirements definition, planning, functional design, prototyping, development, test, issue resolution, deployment, and support)
Can participate/demonstrate his work to client via presentation or orals to articulate developed SFDC features and can propose solutions
Excellent listening & reading skills to fully understand the customer requirements and pain points
Driven by customer success showcasing leadership skills
Analyse and identify gaps in functional/business requirement and should be able to effectively communicate with both Business and Functional analysts on the same
Should be able to assess the impacts on technical design because of the changes in functional requirements
Will assist in pre-sales activities by mapping the client / RFP requirements to SFDC functionality and develop scope, effort estimates, resource plans and implementation timelines
Support work effort estimates for application configuration and scripting of Salesforce.com
6+ years of experience on programming languages like Java(Advanced Java)/ASP.net including JQuery/Java Script, SFDC with strong OOPS concepts
Applicants should have about at least 4 years of experience in Salesforce.com and should have a thorough understanding of Salesforce.com project lifecycle
Implementation experience and domain knowledge in Salesforce Sales and Service functionality and any of following multiple CRM subject areas. Hands on expertise to develop applications on Force.com Platform
Strong Visualforce and Apex code knowledge
Experience on Data management, Data Security
Experience with Eclipse and SFDC data migration tools and ETL applications
Experience in Salesforce analytics, Single Sign-on, OAuth Authentication
Experience in automated testing for design features utilizing Java, Apex, and salesforce api
Prior programming experience in one or more of the following languages: Java, C#, Ruby, .NET and JavaScript
Experience with SQL query writing and strong relational database background/understanding
Experience in code reviewing and technical documentation
Experience on building hybrid mobile apps
Excellent Troubleshooting Skills
Good understanding of Internet technologies: firewalls, web servers, web proxy servers, etc

Consultant, Salesforce Resume Examples & Samples

Bachelors Degree (or equivalent work experience)
5 years of work experience in Network Operations or Salesforce
Demonstrated cross functional knowledge of the Network applications and Payment Services
Demonstrated skills in leading a group towards meeting a common project milestone/goal
Takes initiative to coach and share knowledge to develop others
Ability to manage multiple projects and the ability to identify risks and create mitigation plans
Ability to identify auditable processes and ensure comprehensive process documentation is current and compliant
Compiles data, identifies meaningful metrics, illustrates trends and proactively communicates results
Lean, Six Sigma and/or demonstrated process improvement expertise a plus

Salesforce Global Consultant Resume Examples & Samples

The Analyst will be responsible for providing daily monitoring and support of Salesforce, Telephony and other systems/ interfaces and will be a liaison with Global IT and the service centers to resolve any incidents and business issues
In addition, this role will be responsible for working with various internal and external stakeholders to recommend or support requests for new functionality
The Analyst will lead the end-to-end cycle of conducting business requirements gathering sessions, translating the business requirements for developers to configure and integrate new functionality, and performing user acceptance testing prior to deployment
The candidate must be able to work independently and lead cross-functional teams, to analyze and solve problems, and to ensure timely, accurate completion of critical business needs
Provide Service Delivery consultation and recommendations. Research & develop best in class service solutions. Attend training courses, cross-team knowledge sharing session and participate in HR Service Cloud user groups
Design, test, document, and deploy Salesforce solutions
Develop training materials and deliver training to the service centers and other stakeholders
Review and understand Salesforce release management and make recommendations to implement new solutions
Communicate daily with stakeholders globally regarding business and technical issues internally and externally to The Coca-Cola Company
Make decisions on technical platform enhancements that may impact business service delivery or the employee/manager experience
Partner with GBS HR to understand current process and technology and identify areas of opportunity. Develop innovative solutions to improve internal operations, employees and manager experiences

Senior Salesforce Solutions Consultant Resume Examples & Samples

Participate with teams of technical staff and business managers or practitioners in the business unit to determine Salesforce fit, systems requirements and functionalities needed in a Salesforce development project
Assess and develop high level Solution that best leverages the Salesforce platform capabilities for project and communicate in writing or in meetings with development team. Assess specifications against requirements
Review coding done to advance application upgrade, extension, or other development. Analyze application for data integrity issues
Develop test protocols or plan for testing revised application and review test results
Serve as consultant, project lead or lead technical staff in course of Salesforce application development project
May mentor and train less experienced technical and business staff on Salesforce capabilities
May use, define, evaluates and acquire high end development tools to assist or facilitate development process
Lead/participate in efforts to define and promote patterns and best practices to grow Salesforce knowledge and maturity within the organization
6+ years of related experience
Knowledge of Salesforce platform capabilities (both functional and technical) and integration capabilities, as well as experience designing and implementing Salesforce based solutions
Salesforce Administrator, Sales Cloud Consultant and Service Cloud Consultant certifications preferred
Project management experience and ability to simultaneously work with different groups and on different efforts
Hands on experience with enterprise level proof of concepts
Strong consulting skills: Great communication skills, good business acumen, ability to influence and establish relationships, adaptable
Prior Consulting experience highly desirable
Marketing cloud experience is a plus
Governance design experience is a plus

Salesforce Senior Consultant Resume Examples & Samples

Bachelor’s degree in business or IT-related field
3+ years of relevant consulting or industry experience
Experience conducting business transformation through enabling technology
Experience driving system implementations and enhancements from a functional perspective in tools like ServiceNow, Salesforce, Appian
Solid communications skills

Salesforce, Senior Consultant Resume Examples & Samples

Must have hands on experience in business process reengineering, systems design, configuration and implementation experience in either one or more of the applications listed below
To deliver high-level design and complex architecture consulting in Salesforce.com for various industries in the ASEAN region. Project experience in industries such as Consumer Business, Telecommunications, Travel and Transportation or High Tech Manufacturing will be a plus
Expertise in one or more of the following

Salesforce Servicemax Consultant Resume Examples & Samples

Perform the day to day activities of Service and Support department
Execute checks on Service and Support processes within Salesforce and ServiceMax
Deliver operational data in order to improve the quality of customer support
Collaborate with several departments within PINS (Philips Innovation Services) PDPS (Philips Digital Pathology Solutions)
Analyse, (re)develop, describe, implement processes and drive organizational change
Improve Service and Support activities in order to work more efficient
Help to implement strategic and operational changes
Support the Customer Service Manager EMEA
25 Days of leave and the possibility to purchase up to 20 extra days off annually
A variable bonus based on both Philips results and personal performance
Extensive set of tools to drive your career, such as a personal development budget, free training and coaching
Colleagues who are the best and brightest in their field
Competitive company pension scheme and attractive collective health insurance package
Opportunity to buy Philips shares and products with discount
Exciting and international environment at our campus in Best

Lead Salesforce Technical Consultant Resume Examples & Samples

Lead the technical planning & requirements gathering phases for Salesforce projects; including estimate, develop, test, manage projects, architect and deliver
Serve as a technical lead and mentor for other Saleforce technical team members
Provide technical support or leadership in the development and continual improvement of service for the Saleforce technical team
Passionate coders with 3-5 years of Salesforce development experience
Client facing or consulting experience highly preferred

Salesforce Technical Consultant Resume Examples & Samples

Hands on design and development of custom solutions on the force.com platform including significant work in Apex, VisualForce, application integration and data migration
Perform gap analysis to assess trade-offs with technology and feasibility and makes choices that fit the constraints of the project
Serves as the technical expert on engagements focused on Salesforce.com - Sales Cloud, Service Cloud and the Force.com platform
Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com
Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment
Contribute the growth of the practice through though-leadership, development of solution accelerators, reusable assets and participation and ownership of other operational areas (recruiting, onboarding, training, enablement, etc.)
Provides mentoring and guidance to other team members

Salesforce Data Migration Senior Consultant Resume Examples & Samples

Serves as the data expert on Appirio projects focused on Salesforce implementations
Experience with Salesforce data model
Located and able to work in the U.S. from a home office and able to travel up to 40-60%

Salesforce Servicemax Consultant Resume Examples & Samples

A Bachelor degree
Over3 years work experience with Salesforce or ServiceMax
Knowledge of (re-)design processes
You have experience on operational reporting and are very experienced with Excel
Experience in an agile/scrum environment
Flexible work attitude (no 9 - 5)
Excellent communication skill in both English (and Dutch)
You are accurate and strong on analytical skills
Healthy work-life balance and exciting, international environment at the High Tech Campus in Eindhoven/ campus in Best

Salesforce Senior Consultant Resume Examples & Samples

Bachelor's degree in business or IT-related field, 3+ years of relevant consulting or industry experience
Experience in project management support, including managing IT implementations and supporting project reporting
Experience in IT solution analysis along with process mapping
Exposure to the cloud platform
Experience with Systems, Application and Network performance/availability monitoring and analysis

Salesforce Analytics Consultant Resume Examples & Samples

You will perform business development in CRM/ Salesforce area (to grow Ericsson business and Consulting Services)
Deliver consulting projects in CRM/Salesforce area
Manage Change Request
Manage deliveries teams, working in our global delivery model
Coaching & knowledge sharing in the Global and Regional Teams(e.g. professional development, proposal development, knowledge sharing, mentoring)
Minimum years of experience: 10-15 year working as consultant in OSS/BSS area
Minimum years of experience: 3 to 5 years of SaaS working experience (IT delivery)
Desirable minimum 3 years of relevant experience in implementing Salesforce solutions, ideally in several clients and project lifecycles
Hold Salesforce.com certifications like Admin / Dev / Sales / Service Cloud (strongly preferred). If you have the required experience but not the certification, you must be willing to be trained and certified on Salesforce on entry
Very good communication skills (written and oral)
Salesforce.com Advanced Administrator Certification
Salesforce.com Sales and/or Service Cloud Consultant Certification
Experience with Workday and Pega

Salesforce Senior Consultant Resume Examples & Samples

Effectively work individually, with Bluewolf team members, and customer team members toward customer satisfaction and success
Takes direction from project team members and immediate supervisor
Take initiative and show leadership when appropriate
Exercise independent judgment on client engagements
Perform Salesforce.com administration / configuration / data migration / integration duties as directed
Coordinate work streams and effectively manage projects
2 years of experience with sales force automation technologies and/or the Force.com platform
Knowledge around Agile methodology or Certified Scrum
Team player with strong interpersonal skills and ability to take a leadership role when necessary
Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies
5 years of consulting experience
1 year of project management experience

Salesforce Technical Consultant Resume Examples & Samples

You have a degree in business informatics or similar qualifications in the field of software development
You have several years of experience in the administration of salesforce.com, ideally with a certification
You have several years of practical development experience (declarative, APEX & VF) in salesforce
You are fluent in English both spoken and written
You possess project management skills and are willing to travel (mostly within Europe)

Salesforce Business Consultant Resume Examples & Samples

Establishes knowledge of client business challenges and priorities to translate into opportunities
Knowledge of current technologies, application software development
Skilled ability to obtain, understand and respond strategically to client needs
Excellent facilitation, presentation, and reporting skills

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