Digital Consultant Resume Samples

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RK
R Kessler
Russel
Kessler
11695 Marcellus Lane
Dallas
TX
+1 (555) 410 5622
11695 Marcellus Lane
Dallas
TX
Phone
p +1 (555) 410 5622
Experience Experience
Phoenix, AZ
Digital Consultant
Phoenix, AZ
Gottlieb Group
Phoenix, AZ
Digital Consultant
  • Working knowledge of the full lifecycle of software development
  • Analysing, testing and developing key enhancements to high standard
  • Delivering work within scope, on time and within budget to avoid overruns and resourcing conflicts with strict adherence to Brand and Digital guidelines
  • Working on multiple concurrent projects at any given time
  • Cultivate a working relationship with DAN operating companies & engage with different stakeholders within the agency
  • Feel excited working with multiple parts of the businesses across multiple industries, solutioning and delivering complex digital solutions
  • You believe that Design Thinking is the way to go in everything that we do
New York, NY
Cpo Digital Consultant
New York, NY
Eichmann, Bogisich and Tromp
New York, NY
Cpo Digital Consultant
  • Develop tailored marketing programs in cooperation with VW marketing department and manage their implementation
  • Lead the implementation of a field inspection process driving program integrity, customer satisfaction and warranty claims performance
  • Travel periodically with regional sales office personnel to gain direct insights to the used vehicle market and Volkswagen dealer performance
  • Create presentations that convey a clear message of the performance of Certified Pre-Owned sales in the dealer network
  • Lead the implementation of a certified used car program by driving dealer participation and program integrity in cooperation with the regional used car field managers. Use business data to analyze the Certified Pre-Owned performance of the dealer network and create reports that provide a clear insight for management team
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans; define project success criteria and disseminate them to management throughout project lifecycle
  • Coordinate with VW service, parts & accessories, academy and service providers such as Volkswagen Credit to develop programs that increase revenues for dealers and Volkswagen
present
San Francisco, CA
Senior Digital Consultant
San Francisco, CA
Fisher, Stehr and Feil
present
San Francisco, CA
Senior Digital Consultant
present
  • Maintain, create and update review models for the analysis of web and application user interfaces and customer journeys
  • Cultivate a working relationship with clients and DAN operating companies to evangelise our suite of digital products focusing on the MTA product
  • The Senior Consultant is expected to develop deep expertise in digital analytics and be a go-to person for this sector for a range of clients
  • Provide digital marketing effectiveness insights & recommendations using multi-touch attribution results
  • Work across a wide-range of digital ad-tech & web-tech to produce valued insights
  • Maintain active communications with key contacts working on projects, managing expectations as you go along
  • Support the category verticals in the creation of client briefs and business process workshops for MTA projects
Education Education
Bachelor’s Degree in Business Computer Science
Bachelor’s Degree in Business Computer Science
California State University, Northridge
Bachelor’s Degree in Business Computer Science
Skills Skills
  • Strong Business Analysis experience combined with strong knowledge of one or more of Digital/Ecommerce/Financial Services/Life Sciences/Telco
  • Working knowledge of the full lifecycle of software development
  • Provide methodological support, coaching, professional development and training to staff
  • Some prototyping / wireframing knowledge and experience
  • Experience of multi-channel digital environments having worked in professional services and/or customer focused companies
  • Good technical skills including
  • Excellent team-working skills
  • 1+ years of Digital / Technical Consulting experience
  • Develop strategic Digital solutions from both a business and IT perspective
  • Serve as a resource for creative teams in the development of insight driven digital strategies from opportunity identification through to experience definition
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15 Digital Consultant resume templates

1

Cpo Digital Consultant Resume Examples & Samples

  • Lead the implementation of a certified used car program by driving dealer participation and program integrity in cooperation with the regional used car field managers. Use business data to analyze the Certified Pre-Owned performance of the dealer network and create reports that provide a clear insight for management team
  • Create presentations that convey a clear message of the performance of Certified Pre-Owned sales in the dealer network
  • Lead the implementation of a field inspection process driving program integrity, customer satisfaction and warranty claims performance
  • Develop tailored business tools such as inventory optimization and price management tools to improve dealer profitability and manage their implementation in cooperation with the regional used car field managers
  • Develop tailored marketing programs in cooperation with VW marketing department and manage their implementation
  • Develop and implement a customer experience model to improve customer satisfaction scores by leveraging dealer training and coaching programs
  • Plan, execute, and finalize projects according to strict deadlines and within budget; acquire resources and coordinate the efforts of team members and third-party consultants in order to deliver projects according to plan
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management; develop full-scale project plans and associated communications documents, effectively communicate project expectations in a timely and clear fashion
  • Track project milestones and deliverables, develop and deliver progress reports, proposals, requirements documentation, and presentations, determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans; define project success criteria and disseminate them to management throughout project lifecycle
  • Coordinate with VW service, parts & accessories, academy and service providers such as Volkswagen Credit to develop programs that increase revenues for dealers and Volkswagen
  • Work with vendor partners to ensure that deliverables are produced in a timely manner
  • Work directly with regional field teams to identify poor used car performers and opportunity dealerships; create and implement action plans with regional used car managers to address dealership issues that will positively impact dealership used car business. Act as a subject matter expert for the Certified Pre-Owned team when working with other departments and vendor partners
  • Travel periodically with regional sales office personnel to gain direct insights to the used vehicle market and Volkswagen dealer performance
  • Dealership contact experience in automotive industry with a strong used, CPO, or new sales car focus
  • Solid understanding digital marketing
  • Strong understanding of automotive industry financing and credit options
  • Exceptional skills in Microsoft Excel
  • Proven leadership with the ability to motivate and engage the Volkswagen field team in the used car business
  • Assess situations, diagnose problems, structure argument and create a compelling business case
  • Able to take complex ideas and translate to Microsoft Power Point
  • Ability to persuade, influence, challenge and negotiate with at all levels of a dealership including Dealer Principal, General Manager, F&I, new and used operations
  • Ability to convey high level of confidence & credibility in front of dealership executive management
  • Experience managing multiple vendor relationships
  • Able to manager a detailed marketing budget
  • Previous experience of working in a dealership, specifically in a sales capacity
  • Experience managing digital marketing strategies and content creation
  • Experience using Business Objects and SAP
  • Ability to interpret dealer financial statements and identify investments and efficiency improvements to improve profitability relating to used car operations
2

Digital Consultant Resume Examples & Samples

  • At least 4 years experience in working for a management consulting company or a leading bank or insurance firm
  • At least 3 years experience in Capital Markets/Investment Banking and/or Asset Management
  • At least 3 years experience in Trade Lifecycle Management across multiple asset classes
  • At least 3 years experience in trading platform selection and implementations
  • At least 2 years experience in managing client relationships in financial services industry
  • At least 6 years experience working for a management consulting company or a leading bank or insurance firm
  • At least 5 years experience in Capital Markets/Investment Banking and/or Asset Management
  • At least 5 years experience in requirements gathering, functional specifications and testing
3

Digital Consultant Resume Examples & Samples

  • Develop strategic Digital solutions from both a business and IT perspective
  • Lead / contribute to digital sales pursuits, consulting offerings and internal initiatives. Responsible for defining Digital offerings, Digital transformation Roadmap & Digital Innovation methodologies. Key role in Sales, Solution & Delivery for Digital Business
  • Lead engagements in a cross functional delivery model, working with consultants and functional / technical teams
  • Serve as thought leader in aligning digital marketing strategy with a client’s business goals and objectives
  • Lead high impact innovation programmes in cross functional teams (CFTs) across businesses in achieving business level strategic objectives
  • Exposure to multi-location projects under large programs
  • Serve as a resource for creative teams in the development of insight driven digital strategies from opportunity identification through to experience definition
  • Lead digital "evangelization" initiatives within the firm
  • Provide methodological support, coaching, professional development and training to staff
  • Excellent team-working skills
4

Digital Consultant Resume Examples & Samples

  • Design products and services for financial institutions
  • Define user research approach to obtain quality insights and translate them into actionable product improvement or potentially new product
  • Be the advocate of UX facing clients and internal cross-functional team
  • Ensure UX best practices are applied in project delivery
  • Support Product Owner to prioritize backlog by analyzing impact to users
  • Lead conversation with technology team to convert concepts into digestible prototype for business and wider audience
  • Conduct and present heuristic and competitive UX reviews, articulate the value of UX strategy and Experience Design to business stakeholders
  • Coach junior designers on IA, wireframe, usability testing, motion design, etc…
5

Omni-channel Global Digital Consultant Resume Examples & Samples

  • Oversee and manage large and complex client accounts & project delivery teams
  • Manage client expectations on scope, quality and delivery timelines
  • As time allows, be a strong support project development from opportunity identification through contract negotiation
  • Direct and manage project development from contract negotiation to execution and post execution follow through
  • Understand the requirements to deliver Dell Services Omni-Channel offers and the key metrics, dashboards, technologies, governance, and change management required to both plan and then implement the solution(s)
  • Collaborate with senior management and stakeholders to define project scope, goals and deliverables for a customer account
  • Assist with estimating the resources and participants needed to achieve project goals for a customer account
  • Develop and deliver progress reports, proposals, requirements documentation, -and presentations for both customer and internal stakeholders
  • Identify and resolve issues and conflicts within the project team & with other stakeholder
6

Digital Consultant With Experience Resume Examples & Samples

  • Support our customers in optimizing their processes and advise them with regards to a wide range of digital disciplines such as internet of things (IoT), analytics, e-commerce, mobile applications and payments, and customer experience
  • Drive high level discussions on the role of digital within the total business ecosystem and help guide clients in defining the client’s digital vision
  • You are the conversation partner of our customers in the consumer goods industry when it comes to analyzing the business processes and challenges and helping them address it with the most appropriate digital solution
  • Assistance to the presales process (RFQ, RFP , RFI,)
  • A university degree or equal by experience
  • Proactive and an analytical mindset
  • Eagerness to learn and grow
  • The willingness to travel and the ability to work independently and abroad
  • Successful completion of end-to-end projects, acting in the role of executive consultant where you gained practical experience in e-commerce, digital transformations, customer experience
7

Financial Services Digital Consultant Resume Examples & Samples

  • Providing estimating, forecasting and work planning assistance
  • Supervising digital banking / insurance process and functional design activities
  • Design new business operating models, connected product platforms, analytics and collaboration capabilities using digital technologies
  • Creating business requirements on mobility, customer experience, customer and marketing analytics
  • Design multi-channel digital customer experiences, digital customer interactions, digital sales and digital channel distribution options with digital technologies
  • Develop customer insight to support campaign team in defining the campaign opportunity (for Hypothesis-led campaigns)
  • Supporting status reporting, including issue and risk identification, and interdependencies
  • First tier University Bachelor or Master with major in Computer Science, Engineering, Statistics, Business Administration, Finance, Economics, Accounting
8

Senior Digital Consultant Technology Services & Solutions Resume Examples & Samples

  • Developing effective senior relationships in clients and business development target organisations
  • Overseeing and supporting complex digital transformation activities through the full lifecycle
  • Communicating complex concepts and solutions in a compelling and straightforward way, yet underpinned by a strong grasp of the detail
  • Influencing stakeholders and non-technical team members
  • Supporting the profile and reputation of Digital Advisory within Atkins
  • Experience in or strongly evidenced understanding of several of the following areas
9

Digital Consultant Resume Examples & Samples

  • Minimum Master's degree ideally in a technical of business related field
  • 2 to 8 years work experience in a technology environment
  • Excellent track record of academic and professional achievements
  • Combines strategic and analytical insights with a passion for technology
  • Work proficiency in English
10

Digital Consultant Resume Examples & Samples

  • Outstanding track record of academic and professional achievement
  • Minimum Master's degree ideally in engineering, science or another technical or business related field
  • 2 to 8 years’ work experience in a technology environment
  • Combination of strategic and analytical insights with a passion for technology
  • An excellent command of English as well as Dutch and/or French
11

CX Digital Consultant Resume Examples & Samples

  • 3+ years of Digital / Technical Consulting experience
  • Good technical skills including
  • CSV, XML and JSON
  • Experience of integrating with Web APIs and RESTful / SOAP web services
  • Familiar with UNIX / LINUX
  • Understanding of HTML, CSS & Javascript
  • Experience of data and file manipulation and processing
  • Ability to understand code and programming fundamentals
  • Understanding of Cloud based services
  • Client-facing, presentation and relationship building skills
  • Eager to learn new skills to enhance capability
  • Ready to travel predominantly within the UK and some in EMEA
  • ECommerce experience is a bonus, e.g. search, merchandising, personalisation, data engineering, Hybris, Intershop, Websphere, Magento etc
12

Digital Consultant Resume Examples & Samples

  • Master's degree ideally in engineering, science or another technical or business related field
  • 2 to 8 years of work experience in a technology/IT strategy related role combined with expertise in areas such as digital strategy, transformation, IT infrastructure & architecture, IoT, e-commerce, AI/machine learning, robotics, cloud, big data and analytics, cyber security
  • Excellent track-record of academic and managerial or professional achievement
  • Proven experience of leadership in a work setting and/or through extracurricular activities
  • Work proficiency in Dutch and English as well as Dutch and/or French
13

Digital Consultant Resume Examples & Samples

  • 2 to 8 years work experience in a blue-chip or start up environment within Pharma, Financial Services, High Tech, Engineering, Aerospace, Media, Telecommunications, FMCG or the Public Sector
  • Previous experience in a technology/IT strategy related role combined with expertise in areas such as digital strategy, transformation, IT infrastructure & architecture, IoT, e-commerce, AI/machine learning, robotics, cloud, big data and analytics, cyber security
  • Outstanding track record of academic and managerial or professional achievements
14

Digital Consultant Resume Examples & Samples

  • Responsibility for B2B email marketing plans and activity, ensuring this meets communication objectives of the business area and boosts conversion rates
  • Designer / lead developer for our Adviser and Workplace email templates – which are insight driven, responsive, best practice, design best practice and benefit from innovation through email trends
  • Analysing, testing and developing key enhancements to high standard
  • Provision of an end to end consultancy service, working in partnership with customers and stakeholders of all levels from across the business, along with external agencies to design and develop effective, creative and user-friendly digital solutions which meet both audience and organisational goals
  • Act as an ambassador of marketing's digital capabilities and future potential growth areas
  • Ensuring email marketing and communications activity from B2B meet brand standards, relevant copyright permissions and is consistent across all clients/platforms
  • Management of an Email Marketing Forum, establishing governance procedures that help maintain the consistency, relevance and appropriateness of Email Marketing, helping meet regulatory requirements and reducing opportunities for risk
  • Lead the end to end change management of direct digital marketing solutions including the creation of any supporting materials to maximise the user adoption and ensure the change has a positive impact on the business
  • Production of best practice email standards, guidelines and governance, enabling continuous cross-skilling, raising the bar on capability and reducing the dependency for external support
15

FS Midwest Banking Digital Consultant Resume Examples & Samples

  • 2 years of Residential Mortgage and/ or Digital banking industry experience
  • Must be willing to travel up to 80% (Monday - Thursday)*
  • Lending industry experience within mortgage or consumer lending products (origination focused including lead generation, marketing, application, fulfillment experience) OR
  • Experience working on digital initiatives and technologies including proven knowledge in one or more of these areas: experience design, UX/ UI, analytics and advanced marketing, FinTech evaluation and integration, API strategy/ design/ development*
16

Digital Consultant Resume Examples & Samples

  • Feel excited working with multiple parts of the businesses across multiple industries, solutioning and delivering complex digital solutions
  • You find yourself always wanting to innovate and shape the industry, wanting to differentiate
  • You have been known to be able to understand both sides of a coin, the business aspect and the technology aspect of things
  • You believe that Design Thinking is the way to go in everything that we do
  • You always see yourself as someone who likes being near the businesses and is always passionate about looking for opportunities in turning day to day business challenges into digital solutions
  • You enjoy communicating with people from various background and skill sets across an organisation, and has always been great at communicating an idea or POV across various channels and mediums
  • Minimum of three years' experience as an internal or external consultant working on business transformation, product, operations and/or technology projects in a digital environment
  • Experience of multi-channel digital environments having worked in professional services and/or customer focused companies
  • Skilled in all aspects of Design Thinking including user research, functional requirements definition, business process analysis, business modelling, and workshop design and facilitation
  • Working knowledge of the full lifecycle of software development
  • Strong Business Analysis experience combined with strong knowledge of one or more of Digital/Ecommerce/Financial Services/Life Sciences/Telco
  • Detailed knowledge of creating user stories/requirements definition/acceptance criteria using agile tools and techniques
  • Deep understanding of either Ecommerce, CRM or Content
  • B2B and B2C exposure
  • Some prototyping / wireframing knowledge and experience
  • Experience of developing and documenting user stories and epics
17

Senior Digital Consultant Resume Examples & Samples

  • Support the Managing Consultant in the commercialisation of Data2Decisions’ multi-touch digital attribution product ‘Total Attribution&#8217
  • Lead in the delivery and development of Data2Decisions’s Digital and Customer Analytics offering. Produce consumer-journey insights on how to improve marketing performance and consumer experiences with brands
  • Provide digital marketing effectiveness insights & recommendations using multi-touch attribution results
  • Deliver actionable optimisation results across a range of digital channels
  • The Senior Consultant is expected to develop deep expertise in digital analytics and be a go-to person for this sector for a range of clients
  • Lead in the delivery of multi-touch attribution projects across the Consulting teams
  • Work across a wide-range of digital ad-tech & web-tech to produce valued insights
  • Maintain active communications with key contacts working on projects, managing expectations as you go along
  • Oversee and manage projects to their completion and issue reports, presentation and insights ensuring that they are accurate, on time and presented to a high standard
  • Drive incremental revenue from multi-touch attribution modelling
  • Cultivate a working relationship with clients and DAN operating companies to evangelise our suite of digital products focusing on the MTA product
  • Support the category verticals in the creation of client briefs and business process workshops for MTA projects
  • Drive meetings both with internal and external stakeholders
  • Regular and structured meetings with the category verticals to identify opportunities and address challenges around MTA
  • Monitor the market in multi-touch attribution and customer analytics, digital marketing and competitor propositions
  • Experience in developing, modelling and planning on multi-touch attribution projects
  • Experience in working with digital data including ad servers, tag management, web analytic and publisher data
  • Experience in working with digital feeds such as Google DCM, Adobe Clickstream, Flashtalking, Atlas etc
  • Knowledge and understanding of databases, DMP, 1st, 2nd and 3rd party data
  • Good analytical skills ideally coupled with creative approaches to problem solving
  • Knowledge and experience of programming languages such as Python, Jupyter notebooks and/or R
  • Any experience of Amazon Web Services (AWS) would be an advantage
  • Knowledge of the media, direct and digital industry
  • Aptitude to build and maintain strong working relationships
  • Ability to pre-empt issues and be pro-active in producing solutions
  • A driven, ambitious self-starter, but also a strong team player
18

Digital Consultant Resume Examples & Samples

  • Support the delivery of multi-touch attribution projects across the Consulting teams
  • Transform large quantities of data into client insights & actionable recommendations
  • Deliver insights to a high standard, ensuring that they are accurate, on time
  • Cultivate a working relationship with DAN operating companies & engage with different stakeholders within the agency
  • Monitor the market for multi-touch attribution, customer analytics and digital marketing trends
  • Knowledge and experience of programming languages such as Python and/or R
  • Conceptual knowledge of digital media planning (Social, Display, Paid search etc.)
  • Awareness of ad server or web analytic data
  • Awareness of multi-touch attribution technique’s would be an advantage
  • Ability to explain technical data and concepts to a non-technical audience
  • Excellent analytical skills and good attention to detail
19

Senior Digital Consultant Resume Examples & Samples

  • You are likely to have a first or higher degree qualification in a subject related to information technology or communications engineering and/or high-level certifications from major vendors or authorities such as BCS and/or ISEB
  • Your academic qualifications will preferably have been augmented by typically around 5 years of experience in a services consulting environment or equivalent
  • You are likely to have achieved, or to be demonstrably close to achieving, chartered status as an engineer or an IT professional
  • In addition to your broad strategy and architectural skills, you will also bring specialist knowledge of one or more relevant subject areas such as requirements management, business architecture and/or process optimisation
  • The client stakeholders in this work are frequently senior and, in addition to strong technical skills you must possess excellent written, presentational and influencing skills
  • You may have an IT specific qualification like BCS B.A. Diploma or CBAP
20

Senior Digital Consultant Resume Examples & Samples

  • Consulting on the core fundamentals of search marketing as well as user experience in the online travel industry
  • Maintain, create and update review models for the analysis of web and application user interfaces and customer journeys
  • Use expertise in web analytics to recommend and deliver digital marketing recommendations across multiple channels
  • Keep internal stakeholders informed of industry trends, best practices, comparative & competitive reviews and evolving digital marketing technologies
  • Generate and disseminate reporting to ensure that the wider team is aware of digital marketing trends and opportunities
  • 7+ years’ experience in the digital sector, in travel or e-commerce industries preferred
  • 3+ years direct consulting experience leading digital projects, ideally in the online travel industry
  • Proven ability to guide partners through Digital Customer Journey transformations, ideally with experience with travel ancillary product integration
  • Must demonstrate the ability to work independently, prioritize multiple objectives in a rapidly changing environment
  • Strong written and presentation skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
21

Senior Digital Consultant Resume Examples & Samples

  • You will recommend and deliver digital marketing recommendations across multiple channels
  • Excellent communication skills and technical consulting experience
  • UX design and commercial design experience
  • Ability to develop strong working relationships with internal peers and can get cooperation in a non-authority relationship
  • Extraordinary attention to detail in executing complex projects and time-sensitive deliverables
  • Project and campaign management experience
  • Excellent verbal/written communication and presentation skills
  • Excellent experience in the digital sector, in travel or e-commerce industries preferred
  • You have direct consulting experience leading digital projects, ideally in the online travel industry
  • Excellent ability to guide partners through Digital Customer Journey transformations, ideally with experience with travel ancillary product integration
  • Ability to work independently, prioritize multiple objectives in a rapidly changing environment