Employee Relations Advisor Resume Samples

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H Emard

Haleigh

Emard

36520 Fahey Isle

San Francisco

+1 (555) 123 7257

36520 Fahey Isle

San Francisco

Phone

p +1 (555) 123 7257

Experience Experience

San Francisco, CA

Employee Relations Advisor

San Francisco, CA

O'Kon-Yost

San Francisco, CA

Employee Relations Advisor

Provides advice, counsel and information to people managers (including Executive) and HR Business Partners across Capital Markets (CM), Investor & Treasury Services (I&TS) and Wealth Management (WM) – Canada to assist them in resolving a wide range of complex people management issues/problems
Builds & maintains strong relationships with businesses & partners outlined in “Key Relationships” - Collaborate with partners – debate with passion – agree as a team
Utilizes a case management approach in the resolution and risk mitigation of high complexity Employee Relations situations. I.e. scenario based planning approach
Provides consistent interpretation and delivery of HR programs/practices and policy guidance across the organization – supports implementation and provides coaching to management on all new / changed policy and practices
Work closely with HR Business partners to ensure constant collaboration and communication to provide counsel and facilitate prompt and effective resolution of workplace conflict which addresses issues for employees, managers, and leaders in a manner consistent with policies, practices and legal considerations
Use metrics to analyze trends, develop plans for improvement and provide input to leadership
Developing key partnerships with Human Resources Business Leaders, Human Resources Business Partners, the Law Department, Ethics & Business Conduct, EEO Compliance, Workplace Accommodations, and the Employee Assistance Program (EAP)

New York, NY

Employee Relations Advisor, Human Resources

New York, NY

Kshlerin Inc

New York, NY

Employee Relations Advisor, Human Resources

Promote and embrace teamwork, teambuilding and continuous learning within own group and larger Employee Relations group
No direct report staff, but direct support provided to leaders, people managers and HR Business Partners as per above mandate
Use a case management approach in the resolution and risk mitigation of complex employee issues – for example – a scenario-based planning approach
Client base: 5,000+ management officers and 50,000+ employees across RBC in Canada (differs by business group aligned to)
Provide advice, counsel and information to people managers (including Executives) and HR Business Partners to assist them in resolving a wide range of complex employee issues and concerns
Embrace, listen and consider information and perspectives from managers and employees in the resolution of issues
Provide support to other ERAs when work volumes are high

present

New York, NY

Employee Relations Advisor Laboratory Products Group

New York, NY

Tremblay Group

present

New York, NY

Employee Relations Advisor Laboratory Products Group

present

Provide regular reporting of SLA performance to key stakeholders including our business customers and to our HRBPs and COE partners
Responsible for interpreting and advising on Company policies and procedures for HR
Consult with Employment Counsel regarding privileged and/or potential high risk employee relations issues and investigations
Provide coaching and assist Field HR with the development and execution of corrective actions and developmental action plans
Investigate, assess and recommend resolutions to employee relations issues raised through various means, including the Ethics Hotline or from HR
Advise HR clients on disciplinary issues including misconduct, policy practice violations, corrective actions, and termination
Meet metrics and measures of success that are aligned to business outcomes

Education Education

Bachelor’s Degree in Human Resources

University of Florida

Bachelor’s Degree in Human Resources

Skills Skills

Ability to build and develop strong working relationships with multiple stakeholders and a strong drive to deliver optimal business outcomes
Knowledge and ability to offer basic HR Advice in relation to current policy
Strong influencing and persuasive skills with a natural ability to communicate effectively and confidently with a diverse group of stakeholders
A good working knowledge of current UK employment legislation and case law
Ability to handle highly confidential and sensitive information
Excellent organisational skills and the ability to work with a high level of accuracy
Highly organized, and able to prioritize and plan time/resources accordingly, in a fast paced, high pressured environment
Basic knowledge of generalist HR processes and procedures
Excellent communication, facilitation skills and attention to detail
Ability to manage and deliver large projects through others

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Employee Relations Advisor Resume Examples & Samples

Deliver General HR Advice on policy & procedure & admin process
Deliver General ER Advice - Employment Law
Provide Telephone & email support for Wider HR Community & Managers
Work closely with Colleagues to ensure smotth trnasaction of ER Queries
Dealing efficently with you own portfolio of cases
General Enquiries
Experience in HR inclusive of ER Experience
CIPD Qualified or working towards
Ability to handle difficult situations
Ability to analyse & Challenge

Employee Relations Advisor, VP- / Singapore Resume Examples & Samples

Ability to respond appropriately to sensitive inquiries or complaints
Ability to build effective business partnerships with clients and local stakeholders
Ability to manage difficult client situations
Good analytical skills to identify issues and trends and an ability to absorb detailed information quickly
Strong verbal and written communication skills and the ability to make effective and persuasive presentations on controversial or complex topics
Strong influencing and problem solving skills
Results oriented: ability to drive change with positive, imaginative and flexible approach
Ability to operate in a matrixed environment
Ability to work effectively with employees at all levels from clerical employees to senior management
Ability to understand the business implications of decisions
Initiative: identifies gaps in service and proposes how to add value
Good knowledge of ER policies, practices and philosophy
Legal or strong HR background required

Employee Relations Advisor, Human Resources Resume Examples & Samples

Provide advice, counsel and information to people managers (including Executives) and HR Business Partners to assist them in resolving a wide range of complex employee issues and concerns
Embrace, listen and consider information and perspectives from managers and employees in the resolution of issues
Provide solutions to employee issues that enable RBC to maintain a cultural of integrity , high performance and high engagement
Build and maintain key relationships with businesses/functions
Use a case management approach in the resolution and risk mitigation of complex employee issues – for example – a scenario-based planning approach
Provide consistent interpretation of HR/ER programs/practices and policy guidance and support the communication of changes
Track and report on activities (case tracking, trending analysis)
Identify emerging Employee Relations trends (positive or negative), suggest action plans, and implement solutions
Promote and embrace teamwork, teambuilding and continuous learning within own group and larger Employee Relations group
Proactively participate in working groups/projects for continuous improvement in tools, documents and best practices within the Employee Relations model
Provide support to other ERAs when work volumes are high
Replace other ERAs during temporary absences

Employee Relations Advisor Resume Examples & Samples

Responsible for the Delivery of accurate and consistent specialist advice and support to line managers on all aspects of company employment policy and employee relations issues
Ensure that all information relating to ER administration is entered and associated systems in a timely, accurate and consistent manner
Be responsible for maintaining up to date case information on the relevant CRM system
Communicate to other business areas where the case requires it
Identify trends and patterns in cases using MI and manage accordingly with the ER Operational Delivery Manager
Escalate with Line Managers and HRBPs as appropriate situations where a case has been opened with no action
Ensure all advice is in line with company policy and most up to date employment legislation
Support capability development of Line Management on employee relations activity through coaching and advice
Work in conjunction with the ER Operational Delivery Manager, ER Advisors and HRBPs reviewing management information for sites/areas/depots on a regular basis
Carry out improvements to work processes as required and identify areas where services can be improved
Ensure all ER delivery is in line with changing UK legislation (e.g ACAS)
Maintain personal motivation and performance in a changing environment
Pro-actively engage people / process step changes to deliver improved customer service
Regular communication with ER Ops Delivery Manager/Head of ER/HRBPs/ER Advisors to ensure a 'one HR' joined up approach
Good level of HR generalist experience
Proven experience of managing employee relations issues in an efficient and effective manner
Full and detailed understanding of HR policies and legislation
Detailed knowledge of the application of best practice ER support in the external market
Ability to work on own initiative and work well under pressure and not afraid to ask questions
Customer Service and Client Interface experience from working in a HR shared service environment
Ability to influence and interact with key stakeholders across all levels of the organisation
Experience of using HRIS and Case Management Systems
Self-motivated individual
Excellent coaching and influencing skills
Flexibility to undertake field activities (e.g. site visits) for exceptional cases as required
Ability to plan and prioritise and make decisions

Employee Relations Advisor Resume Examples & Samples

Provides advice, counsel and information to people managers (including Executive) and HR Business Partners across Capital Markets (CM), Investor & Treasury Services (I&TS) and Wealth Management (WM) – Canada to assist them in resolving a wide range of complex people management issues/problems
Embraces, listens and considers information and perspectives from both managers and employees in the resolution of issues as required
Builds & maintains strong relationships with businesses & partners outlined in “Key Relationships” - Collaborate with partners – debate with passion – agree as a team
Utilizes a case management approach in the resolution and risk mitigation of high complexity Employee Relations situations. I.e. scenario based planning approach
Provides consistent interpretation and delivery of HR programs/practices and policy guidance across the organization – supports implementation and provides coaching to management on all new / changed policy and practices
Assists managers in the Investor Services segment of I&TS with integration to RBC employee relations practices and HR policies
Provides (as required and appropriate) situational raw data (numbers, time spent, trending analysis etc.) through case tracking of all Employee Relations incidents / situations
Provides upward feedback on emerging Employee Relations trends (positive or negative) and suggest action items, recommending possible solutions
Promotes and embraces teamwork, teambuilding and continuous learning within own group and larger Employee Relations Advisory group
5+ years Employee Relations experience dealing with both managers and employees
Dispute resolution / mediation skills and experience
Knowledge of Employee Relations HR Policy
Understanding of Federal and Provincial employment legislation
Strong keyboarding including Microsoft Office
Must have ability to prioritize work effectively and execute work assignments quickly
Must demonstrate an exceptional level of accuracy for regulatory reporting
The ability to remain discreet and objective is essential
The ability to communicate across all levels of the organization is required

Employee Relations Advisor Resume Examples & Samples

Partner with HR and people managers to address ER issues
Assist HR and businesses with disciplinary actions, terminations, reorganizations and reductions in force
Partner with HR and legal to mitigate risk associated with terminations, disciplinary actions, investigations, responses to complaints and ensure businesses receive high quality ER services
Conduct workplace investigations and respond to employee complaints
Maintain the ER activity database, provide on-going reporting, metrics and process improvement plans including best practices for documentation
Identify trends and opportunities (i.e. managers that have multiple complaints - coach and work with to improve management skills and work environment)
Conduct required audits, in partnership with HR and other partners as needed (e.g. Contingent Worker, FLSA, etc.)
Provide reputable, subject matter expert ER advice and serve as an effective ER liaison to help ensure that the full scope of ER support is brought to bear in a consistent, thoughtful, helpful and compliant manner
In partnership with HR, Legal, Compliance, Compensation, HRSC, manage an efficient and respectful employee exit process
As needed, offer or provide effective support for ad hoc HR projects, initiatives and coverage needs
Contribute from a continuous process improvement perspective (e.g., is there a better, different or more efficient way of completing a particular task or process?)
Help to strengthen and support the internal control environment by ensuring that compliance requirements are met and gaps, if any, are escalated and/or addressed

Employee Relations Advisor Resume Examples & Samples

Provide advice and subject matter expertise to HR partners and people managers that ensures reputable employee relations advice is provided to businesses, functions and HR teams. Advice should support business priorities and RBC Values while managing workplace risk
Support Employee Relations and policy development and implementation initiatives
Gather feedback on new/existing policy needs
Analyze legislation / regulations and translate into policy language appropriate to RBC’s business and strategic risk management objectives
Collaborate with internal partners to develop necessary tools and processes to support policy governance and operations
Administer policy publishing and ensure policies are appropriately communicated to RBC managers and employees through various communication channels
Write clear and concise policy summaries for intranet publishing, direct email communications and other internal communications
Administer policy publishing on RBC’s policy publishing library
Provide technical support in the development of reports to determine trends and emerging issues relevant to RBC’s US workplaces
Develop and/or maintain tools and processes that enhance ER and HR effectiveness and encourage practices, behaviors and processes consistent with RBC’s workplace policies and RBC Values
3+ years of Employee Relations and/or Human Resources work experience
Knowledge of employment law / regulatory requirements
Excellent and demonstrated Microsoft Office (Word, Excel & PowerPoint) skills
Policy development, drafting and implementation experience
SAP software experience
Organizational awareness
PHR/SPHR certification
Employee relations experience with a multi-state employer
Consulting orientation, with strong impact and influence skills

Employee Relations Advisor Resume Examples & Samples

Must hold excellent organisation skills- this is a busy role and you will need to be able to prioritise
Proven experience in a similar role
CIPD qualified is desirable

Employee Relations Advisor Resume Examples & Samples

Mitigate risk to the organization in resolving ER related issues
7+ years Senior Generalist or Employee Relations experience (5+ with Citigroup preferred)
Extensive employee relations investigation experience
Demonstrated leadership skills: feedback, coaching and guidance of others
Consistent demonstration of ownership and accountability (driven to “do the right thing”)
Ability to work well in a fast-paced, team-oriented, intense environment

Employee Relations Advisor Resume Examples & Samples

Provides internal labor and employee relations assistance and guidance for cases that have been escalated through a multi-tiered shared service model
Maintain strong working relationships that include open communications and collaboration with business leadership, HR business partners, HR COEs, Legal, and other teams that are involved with or impacted by guidance from Employee Relations
Conduct workplace investigations, some of which will be high profile, complex and sensitive employee relations situations such as allegations of discrimination, harassment, Title VII violations, retaliation, hostile work environment, bullying and termination determinations
Ensures equitable application of organization policies and procedures while applying sound knowledge of relevant employee relations and applicable state and federal compliance laws
Determine facts and provide documentation to resolve issue(s). Maintaining required documentation within case management system, including intake and investigative notes, supporting documents and final reports
Provides thorough disciplinary actions and involuntary termination risk reviews and support managers and employees during the resolution process
Acts as a liaison with the Legal team to address cases that may result in potential legal action. Participate in or coordinate with legal counsel and departments to prepare for and present management position in hearings and arbitration; advocates management position
Minimum of 8 years of experience in Employee Relations
Experience working with large complex business groups and the ability to work with all levels of management
Collaboration experience with senior management and legal teams (both internal and external)
Experience working within a shared services HR model
Experience executing plans to meet and exceed customer service level expectations
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems
Experience evaluating information to determine compliance with standards, laws, and regulations

Employee Relations Advisor Resume Examples & Samples

Conducting investigations and creating responses on employee concerns, ethics allegations, EEOC cases and complex issues
Handling sensitive and complex employee relations situations
Identifying and analyzing trends to proactively address root causes and systemic issues
Coordinating the Dispute Resolution Process
Providing coaching and training on ER topics
Promoting proactive and positive employee relations practices across the organization to drive engagement and minimize risks
Bachelor's degree in human resources or other applicable field of study plus 15 years of experience in human resources; 13 years with Master's degree or 11 years with Juris Doctor (JD) degree
Proven communication, interpersonal, influencing, and conflict resolution skills
Proven track record as a trusted advisor and consultant to business and HR leadership to provide effective counsel on workplace matters
Strong knowledge of pertinent labor/employment law as well as human resources management principles, practices and procedures
Experience delivering business based solutions in potentially emotional, pressure filled and time sensitive situations
Experience with statistical concepts, interpreting statistical results, and identifying trends
Proven coaching and training skills
Ability to work in a virtual environment to provide services to geographically dispersed customer groups
Experience with case management and documentation systems
Experience with a dispute resolution / grievance process
Experience handling external agency cases

Senior Employee Relations Advisor Resume Examples & Samples

Understanding of Employment, Discrimination and Equal Opportunity Laws and the relationship between Policies, Employment Contracts, Awards and Agreements
Demonstrated knowledge of, and the ability to apply People Policies and Procedures
Demonstrated ability to apply sound judgement and commercial acumen to a range of ER related cases
Strong negotiation skills with the ability to effectively influence outcomes
Ability to work effectively as part of a team, and provide guidance to more junior team members

Employee Relations Advisor Resume Examples & Samples

Providing advice to retail managers on all areas of ER including disciplinary, absence management, flexible working, performance management, maternity and redundancy via phone calls on the ER Advice Line
Supporting Store Managers in completion and approval of letters to employees regarding all areas of ER. Reviewing letters written by Store Managers
Recording all calls on HR Assyst
Ensure appropriate timescales for all employee relations issues are adhered to
Developing effective relationships with the business to promote good employee relations across the organisation
Maintaining up to date knowledge of employment legislation to implement and advise on best practice and procedure and utilising tools and templates to ensure policies are adhered to correctly
Delivering appropriate training to enable line managers to proactively manage issues and develop ER skills
Working with the ER Assistant to process occupational health referrals
Refer all cases of “case management” from the ER Advice Line to the ER Assistant
Closely working with ER Case managers on any matter that requires “case management”
Ad hoc projects
Education to degree level or equivalent is desirable but not essential
Preferably CIPD qualified/part qualified or equivalent
Self-motivated and able to work under own initiative
Proven organisational and time management skills
A good working knowledge of current UK employment legislation and case law
Experience as an ER Advisor or as a generalist HR Advisor / Officer with experience of employee relations and employment legislation implementation
Experience of working in a fast paced environment

Senior Employee Relations Advisor Resume Examples & Samples

Excellent written and oral presentation skills
An expert knowledge of current UK and ROI employment legislation and case law
Experience as an ER/HR Advisor

Benefits & Employee Relations Advisor Resume Examples & Samples

Advise managers on organizational policy issues and recommend needed changes
Work with managers on employee performance, discipline and termination issues and procedures, including related correspondence, meetings and staff follow-up
Coordinate and develop training programs and staff development meetings, such as benefits or policy changes, management training, etc., as needed
Provide general, on-going manager and employee support
Work with broker to develop and present insurance renewal options and perform cost analysis annually
Administer and maintain company benefit plans including participant enrollments, modifications, and terminations
Conduct initial employee benefits meeting during new hire orientation sessions and any on-going benefits meetings for updates, etc. for current employees

Employee Relations Advisor Resume Examples & Samples

Conducting investigations and creating responses/case closure reports on employee concerns, and complex issues
Consulting with stakeholders on corrective actions, performance management, and separations
Standing up and leading incident response teams as needed
Developing key partnerships with Human Resources Business Leaders, Human Resources Business Partners, the Law Department, Ethics & Business Conduct, EEO Compliance, Workplace Accommodations, and the Employee Assistance Program (EAP)
Promoting proactive and positive employee relations practices across the organization to drive engagement and minimize risk
Bachelors degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations; 4 years of experience with a Masters degree. A combination of relevant experience and/or education will be considered
Proven communication, interpersonal influencing, and conflict resolution skills
Proven track record as a trusted advisor and consultant to the business and HR leadership to provide effective counsel on workplace matters
Strong knowledge of pertinent labor/employment laws as well as human resource management principles, practices, and procedures
Experience delivering business based solutions in potentially emotional, pressure filled, and time sensitive situations
Training in investigation and/or dispute resolution techniques

Employee Relations Advisor, Hrbp Resume Examples & Samples

2+ years of experience in an HR Specialist, HR Assistant or HR Generalist, preferably in a high tech environment
Proven ability to diagnose issues and determine appropriate solutions, drawing on professional experience and analytical skills
Experience bringing new and innovative solutions to help scale the organization
Ability to understand the need and use of data to create insight to inform decision making
Ability to translate ambiguous goals into concrete actions and drive results
Strong project management and execution skills
Ability to work well across different HR and Business functions
Ability to identify problems and drive scalable solutions
Exceptional listening skills and ability to relate to, influence, and coach employees and managers at all levels in the organization
A bias for action, a strong work ethic and desire to achieve excellence
The ability to thrive in a fast paced, ambiguous environment as well as the agility to respond flexibly to change
A strong track record of continuous improvement and developing change processes and adoption
Good technical skills in the use of HR systems, excel and other tools
Drive, commitment and a desire to learn and progress
Ability to simplify complex processes

Employee Relations Advisor Resume Examples & Samples

Educated to degree Master level or equivalent
Sound knowledge and proven track record in all core aspects of Employee Relations advice: performance management, organizational change and restructures, absence management, disciplinary and grievance processes
Around 8 years of previous experience as an HR Advisor/ Employee relations officer in an International environment
Knowledge of Dutch employment law and experience with employee relations issues is required
Ability to demonstrate credibility over a short period of time by understanding the business and the range of issues facing managers
Ability to engage key stakeholders, build trust and strong relationships; strong key stakeholder management skills. Demonstrates resilience and ability to cope with day-to-day pressures
Communicate effectively at all levels with sensitivity and present information in a confident and clear way which meets the needs of the audience; strong negotiation skills
Ability to work independently and make informed decisions, strong problem solving and analysing skills
Passionate about customer service and delivering professional HR support to the business
Excellent communication skills both verbal and written in Dutch and English
27 days of leave

Employee Relations Advisor Resume Examples & Samples

Provide guidance and counsel to managers, supervisors and Human Resource colleagues on all employee relations issues, policy interpretation and questions. This includes such issues as conduct, corrective action, punctuality and attendance, termination of employment, employee complaints and compliance issues
Work in collaboration with other Human Resource Centers of Excellence, managers and employees, providing relevant Employee Relations expertise in the execution of any initiatives or projects
Respond to employee issues and questions, providing feedback to managers to ensure appropriate action is taken where necessary
Working with Employee Relations Office peers, work to ensure consistency of advice and guidance provided, both in market, and globally, where appropriate
Ensure that any employee relations issues are dealt with in the highest level of confidentiality, professionalism and sensitivity
Champion and promote a positive employee relations climate, providing appropriate counsel and support to ensure that any Employee Relations processes are delivered to maximize the employee experience
Facilitate training for Supervisors, Managers and Human Resource peers on topics including performance management, compliance issues and related templates/tools

Employee Relations Advisor Resume Examples & Samples

Proven ability to develop relationships with senior professionals
Demonstrated ability to work independently and in teams (ability to both lead and do the work)
Well-developed organizational and administrative skills including attention to detail
Client-service orientation
Flexibility and ability to prioritize
Credibility to influence senior management

Employee Relations Advisor Resume Examples & Samples

Expert knowledge of Hungarian employment law and practices
Capability to customize, reengineer and implement new HR solutions and processes
Experience of working in a highly complex, multinational, matrix organisation
Ability to present to senior management on policy and internal control issues
HR capabilities: employee relations, HR partnering
Consulting capabilities: negotiation, facilitation, impact and influence, trusted advisor
Ability to manage and deliver large projects through others
Fluent English and Hungarian (both oral and written)
Master’s University degree
2 years of experience in HR function - specialist or generalist roles
5 years of experience in multinational environment

Employee Relations Advisor Resume Examples & Samples

Ability to present and deliver training
Highly organized, and able to prioritize and plan time/resources accordingly, in a fast paced, high pressured environment
Computer skills word, excel, PeopleSoft or similar payroll/benefit/incident management systems/salesforce plus
Exercises discretion/independent judgement and make decisions in timely manner consistent with essential job function while adhering to CVS Health values and policies

VP, Employee Relations Advisor Resume Examples & Samples

Mitigate risk to the organization in resolving complex and sensitive ER related issues
Conduct best in class internal investigations of ethics line complaints and other types of internal investigations requiring appropriate handling as needed
Ensure proactive engagement with Employment Law Attorneys on investigations related to legal and regulatory matters and with all relevant partners as applicable
Ensure consistent interpretation and application of Citi employment policy and practice in all aspects of the employment relationship and related to ER case handling
Track and analyze ER issue trends, diagnose root causes, and develop recommendations for corrective strategies
Participate in the design, development, and delivery of Citi policy and ER training initiatives
Partner with HR Advisors and business leaders to provide managers with development opportunities in the areas of performance management, conflict resolution and employee engagement
Coach and develop HR partners related to providing guidance to managers that will enable them to demonstrate accountability for their teams and the work environment
Develop manager skill and capability to improve overall employee communication and engagement, including objective situational assessment, facilitation of constructive dialogue and resolution of workplace conflict
Build strong partnerships with HR Generalists, HR Advisors, Employment Law, CSIS, and all internal partners to foster trust and accountability
Provide consultation, guidance, and coaching to HR partners and managers to ensure the appropriate handling and resolution of employee relations matters
Partner with Employment Law Attorneys and managers in the case management of EEOC, DOL and DFEH
Provide investigative summaries in a concise, articulate and timely manner as required
Participate in restructuring discussions with HR partners and Employment Law to provide insight into ER related matters as applicable
8-10 years Sr. Generalist or Employee Relations experience (5+ with Citigroup preferred)
Extensive employee relations investigation experience related to complex and sensitive ER matters
Significant knowledge and application of Citi employment policies and practices
Demonstrated leadership skills: feedback, coaching, teamwork and guidance of others
Excellent communication/presentation skills and ability to effectively communicate with all levels of management and across all functional areas
Demonstrated partnership development and management

Employee Relations Advisor Resume Examples & Samples

Serve as point of contact and provides support, guidance and direction to management and field operators on employee relations, immigration and subpoena requests
Reviews and approves end to end corrective action and performance management documents
Conducts employee focus group sessions, employee's surveys, and exit interviews to obtain employee feedback. Identifies employee concerns and monitors overall employee satisfaction. Partners with leadership to develop and implement action plans
Conducts prompt and thorough employee and conflict of interest investigations in accordance to Company standards; documents findings and recommends disciplinary action and / or appropriate resolution while maintaining confidentiality and integrity
Identifies, recommends, and oversees implementation of appropriate actions to accomplish resolutions of employee concerns
Assists employees and management with the interpretation of Company policies and other relevant employment and immigration laws and responds to inquiries and concerns
Administer the day to day subpoena request and conflict of interest investigation process
Review and audit all subpoena requests to ensure appropriate service and compliance and ensure timely responses
Partners with Legal or Compliance and investigates and facilitates documentation gathering for all Administrative changes, attorney letters, subpoena requests, conflict of interest and immigration matters
Prepares, analyzes data, identifies root cause or trends and distributes reports as appropriate
Utilizes and maintains case management system to document details of employee complaint and conflict of interest investigation steps and resolution as well as immigration and subpoena request compliance
Responds to, participates in, and attends unemployment hearings
Maintains current knowledge of and ensures compliance with Federal and State employment and immigration laws
A minimum of 4-5 years high-volume and complex HR / Employee Relations / Immigration experience
Experience is required in working within a Comcast environment
Prior HR Shared Services experience highly preferred
Bachelor's degree in related human resource discipline or equivalent combination of education/experience, HR Certifications and work experience
This position can represent Comcast in transactions with to local, state and federal agencies

Employee Relations Advisor Laboratory Products Group Resume Examples & Samples

Advise HR clients on disciplinary issues including misconduct, policy practice violations, corrective actions, and termination
Consult with Employment Counsel regarding privileged and/or potential high risk employee relations issues and investigations
Manage day-to-day operations in accordance with SLAs, OLAs, and key performance indicators (e.g., quality)
Provide regular reporting of SLA performance to key stakeholders including our business customers and to our HRBPs and COE partners
Manage and participate in special assignments and projects as needed
Undergraduate degree in business, human resources or the social sciences or equivalent experience
At least 5 years in an Employee Relations role, preferably in a shared services or COE model
Proven project management skills, including attention to detail and a demonstrated ability to manage multiple projects and tasks
Ability to adapt to a rapidly changing environment
Demonstrated ability to maintain confidentiality and handle sensitive situations with solid judgment and discretion is critical
Excellent verbal and written communication skills including proper grammar and correct sentence structure to document cases in the case management system and communicate with customers and employees via email
Exceptional customers focus and service orientation
Excellent interpersonal skills and ability to manage to achieve consensus
Strong analytical and problem solving capability

Employee Relations Advisor Resume Examples & Samples

Investigate, assess and recommend resolutions to employee relations issues raised through various means, including the Ethics Hotline or from HR
Provide coaching and assist Field HR with the development and execution of corrective actions and developmental action plans
Partner with the Employment Law Team, as appropriate, to develop resolution strategies for employee complaints. Assure consistency/compliance with state and federal laws and regulations
Responsible for interpreting and advising on Company policies and procedures for HR
Recommend policy and practice changes based on internal trends
Identify need for training and awareness programs for Company business areas to promote and support positive workforce management and environment
Responsible for case management, analysis, tracking, documentation and trending and will consider process improvements, interventions or remedial actions as a result
Meet metrics and measures of success that are aligned to business outcomes
Leverage standardized global processes, tools, and technologies to ensure quality service to our customers
Partner with HR1 to affect a collaborative partnership
Other duties and assignments as appropriate
Bachelor’s degree from an accredited higher learning institution, with majors in business, human resources or the social sciences preferred
10+ years of diverse experience within a large organization
At least 5 years in an Employee Relations role, preferably in a shared services or COE model handling complex HR related investigations
Case management and knowledge management experience
Must be able to successfully interact with all levels within the organization
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Strong negotiation and conflict resolution skills
Ability to work independently and with minimal direct supervision
JD and/or PHR/SPHR Certification a plus

Employee Relations Advisor Resume Examples & Samples

Must have one or more years of experience as an HR Generalist/Employee Relations Specialist, OR
Must have two or more years of leadership experience managing others and exposure dealing with employee relations
Proficiency with computers, including MS Office and Internet applications. Strong typing skills and the ability to effectively multi-task with a high level of proficiency
Ability to manage risk while ensuring optimal value and outcomes are achieved
Communicates effectively (both in writing and when speaking) using clear, concise and simple language

Employee Relations Advisor Resume Examples & Samples

Collaborates with Legal and Compliance teams to resolve all complaints, including Ethics Point complaints, as necessary
Bachelor’s Degree in a related field, required. JD preferred
Minimum of five (5) years progressively responsible experience in Labor and Employee Relations, required
Demonstrated experience in conflict resolution; solid writing, interpersonal and problem solving skills, required
Working knowledge of HR Systems including PeopleSoft and Kronos, required
Ability to interpret contracts, Federal, State and Local laws (DOL, OSHA, EEO, etc.) and apply to employee issues

Employee Relations Advisor Resume Examples & Samples

Expert case management for complex employee relations matters such as performance counselling, investigations and managing ill and injured employees
Expert and timely advice in relation to the interpretation and application of company policies and procedures, employment-related legislation and industrial instruments
Increasing the capability of business leaders and human resources advisors in areas of employee and industrial relations through education, coaching and advice to enable self-management of employee relations issues
Ensure employee relations issues are managed in line with broader employee relations strategy and business objectives
Support continuous improvement by making recommendations on policy, process and system improvement
Complete all associated administration such as generating reports, updating business critical documents and the management of FAQs, reference guides, and team sites
Tertiary qualifications in industrial relations, human resources or law is preferred
Demonstrated experience in managing employee and industrial relations issues
Sound understanding of employment legislation and ability to interpret industrial instruments
Strong influencing and persuasive skills with a natural ability to communicate effectively and confidently with a diverse group of stakeholders
Ability to build and develop strong working relationships with multiple stakeholders and a strong drive to deliver optimal business outcomes
Experience using Microsoft software with OEMS and SAP experience highly regarded

Employee Relations Advisor Resume Examples & Samples

Manage effective case management of people related issues such as: complex ER issues, disciplinary actions, legal issues (harassment, discrimination, accommodations, etc.), policy interpretation/application and investigations. Ensures action is being taken to address these issues and provides insight and feedback to managers and other stakeholders as appropriate
Investigate and evaluate cases of employee dissatisfaction or misconduct. Interview employees and other relevant stakeholders in order to effectively and impartially assess the situation or perceived problem. Visit affected departments, contacts supervisors, reviews relevant policies and objectively documents all facts and opinions relevant to the case. Report findings and consults with broader HR department and applicable leadership on appropriate responses and solutions
Collaborate and consult with various individuals and departments, establish and maintain effective working relationships with all levels of management, employees and Subject Matter Experts such as Legal, Compliance and HR Business Partners as needed to coordinate investigation-related activities and determine outcome recommendations
Work closely with HR Business partners to ensure constant collaboration and communication to provide counsel and facilitate prompt and effective resolution of workplace conflict which addresses issues for employees, managers, and leaders in a manner consistent with policies, practices and legal considerations
Identify opportunities for improving ER policies and procedures based on analytics and trends. Collaborate with ER Partners on formulating and implementing solutions
Maintain strict confidentiality of information to include, but not limited to, conversations, documents, complaints and investigations. Exercise sound judgment in handling or working with confidential data and situations
Bachelor’s Degree in Human Resources or a related field and 2+ years Human Resource experience; or equivalent combination of education and experience
Experience in employee relations and knowledge of employment laws
Demonstrated success in resolving disputes and working with people in crisis in a multi-unit organization
Ability to maintain the highest level of confidentiality and sound judgment at all times
Proven ability to maintain high ethical standards, recognize risks and exhibit extreme professionalism in dealing with sensitive issues
Excellent organizational and multi-tasking skills with the ability to prioritize and respond with the appropriate sense of urgency
High level of professionalism, and ability to balance urgency and decisiveness with patience and compassion
Experience working with employees located in Canada a plus
Effective communication and influence skills with the aptitude to function equally well independently and in a team environment
Proficient with Microsoft Suite; HRIS; and other related HR software applications

Employee Relations Advisor Resume Examples & Samples

You will be self-motivated, driven and eager to progress your HR career
Knowledge and ability to offer basic HR Advice in relation to current policy
Basic knowledge of generalist HR processes and procedures
Entry CIPD qualification or working towards
Excellent communication, facilitation skills and attention to detail
Strong HR administration skills in a fast paced environment
Excellent spoken/written communication skills
Excellent organisational skills and the ability to work with a high level of accuracy
Be able to work autonomously on a number of activities simultaneously and have a flexible approach to work
You will have experience of liaising with Managers at all levels and be comfortable in challenging and influencing our leadership team on their approach to people management issues

Employee Relations Advisor Resume Examples & Samples

Use metrics to analyze trends, develop plans for improvement and provide input to leadership
Bachelor’s degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations or master's degree in human resources, industrial/labor relations, business, or related field and a minimum 4 years of experience in human resources/employee relations
Bachelor’s degree in human resources, industrial/labor relations, business, or related field and a minimum 10 years of experience in human resources/employee relations or master's degree in human resources, industrial/labor relations, business, or related field and a minimum 8 years of experience in human resources/employee relations

Employee Relations Advisor Resume Examples & Samples

Serving as liaison between Site HR Manager, Kellogg North America Manufacturing Business Unit HR Business Partner and Global Business Services as appropriate
Handling employee complaints
Promoting and expanding of positive employee relationships on-site
Assisting with any other Generalist activities not defined including employee engagement activities
Driving manager and employee adoption of HR technology, service delivery model and programs. Redirects HR inquiries to the most efficient and effective resource (technology, service center, etc.)
Assigned to more complex projects requiring a higher level of discretion and independent operation
Bachelor’s Degree or International Equivalent in Business, Human Resources or related field
Consistently demonstrated work experience in HR field