Employee Relations Consultant Resume Samples
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Employee Relations Consultant Resume Samples
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ON
O Nader
Orie
Nader
56637 Carlos Green
Philadelphia
PA
+1 (555) 622 0983
56637 Carlos Green
Philadelphia
PA
Phone
p
+1 (555) 622 0983
Experience
Experience
Dallas, TX
Employee Relations Consultant
Dallas, TX
Stark-Abshire
Dallas, TX
Employee Relations Consultant
- Assists the Manager with the performance management processes
- Provide group and one-on-one coaching with managers to support problem solving and performance management
- Providing advice on practical people management and employment related issues (e.g. restructuring, performance management)
- Providing specialist advice on practical people management and employment related issues (e.g. restructuring, performance management)
- Applies employment law and Clorox policy knowledge to consult with managers to work through Employee Relations cases to positive resolution
- Project work that may include assistance to HR Business Partners, project management, facilitation, and research
- Performing management and investigatory work relating to harassment and discrimination claims
Chicago, IL
Senior Employee Relations Consultant
Chicago, IL
Fadel-Ondricka
Chicago, IL
Senior Employee Relations Consultant
- Remain involved through a complaint process with an objective to achieve resolution
- Assist business and HR partners to identify creative solution-based approaches which are business relevant encourage communication and promote positive working relations
- Interpret, advise upon, and assist the business and HR partners to comply with relevant CIBC policies and external government programs, regulations and legislation
- Provide advice and counsel on all ER related matters including, change management, notice and communications
- Identify and mitigate risk related ER matters
- Use metrics and/or legal trends in the provision of proactive advice
- Provide consultation on performance management issues
present
San Francisco, CA
Senior Employee Relations Consultant, VP
San Francisco, CA
Lindgren, Dibbert and Jacobi
present
San Francisco, CA
Senior Employee Relations Consultant, VP
present
- Craft strategies for resolving employee issues and for minimizing the adverse impact of proposed business realignments
- Collaborate with respective HR Business Partners and managers in supporting the process and administration of organizational changes
- Provide informal mentoring and development of other Employee Relations staff
- Participate in mergers and acquisitions activity, including workforce integration
- Record and track ER data in the case management system in a thorough and timely manner
- Assist in the development, implementation, interpretation and administration of employee relations policies and procedures to ensure compliance with employment law
- Consult, coach and influence all levels of management, including executive management, regarding critical and complex employee relations decisions e.g., performance management harassment, business conduct, job eliminations, restructuring and HR policies, practices and procedures
Education
Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
University of Kentucky
Bachelor’s Degree in Human Resources
Skills
Skills
- Ability to create a work atmosphere which encourages trust, innovation and high performance
- Strong verbal and inter-personal relationship skills
- Ability to handle multiple tasks
- - Strong interpersonal and presentation skills
- - Strong verbal and written communication skills
- - Strong consulting and influencing skills
- - Demonstrated knowledge of employment law and regulations
- - Ability to interact and communicate with all levels of management and employees
- - Proven ability to analyze problems and situations and recommend appropriate courses of action
- - Demonstrated knowledge of Human Resources practices and principles
15 Employee Relations Consultant resume templates
Read our complete resume writing guides
1
Employee Relations Consultant Resume Examples & Samples
- Proven employee relations and HR Business Partner experience
- Demonstrated expertise and experience serving in a consultative capacity to business leaders, shaping organizational strategy, goals and alignment
- Experience working across the various HR disciplines including compensation, recruiting and talent management
- Excellent communication and interpersonal skills; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly
- Highly motivated to seek higher levels of performance in self and in others
2
Employee Relations Consultant Resume Examples & Samples
- General policy interpretation
- Corrective action
- Attendance, Leaves of Absence, absenteeism
- Performance Management
- Interpersonal conflict
- Work environment
- Stay informed and aware of HR best practices / trends in the workplace
- All employees and managers
- All functions within HR
- AON Hewitt
- Minimum 3 years HR experience; one year employee relations experience preferred
- High school diploma or equivalent required; college degree preferred
- Sound judgment and active listening
- Strong verbal and inter-personal relationship skills
- Intermediate PC literacy (knowledge of HRIS preferred)
3
Employee Relations Consultant Resume Examples & Samples
- Review and update existing employee manual and procedures
- Collaborate with necessary stakeholders to have all policies, procedures, and documents reviewed, revised, edited, and finalized for publication and/or Company use
- Partner with HR Operations to ensure policy harmonization across the enterprise
- Create and edit teacher’s edition of the employee manual to help Employee Relations and Human Resources professionals interpret and apply Company policies and drives conformity and consistency across the enterprise
- Develop, write, and publish policies and procedures as new laws and guidelines are implemented
- Develop, audit and maintain cross document linkages to ensure the Company’s documents are correctly cross referenced
- Maintain Company’s tracking system and methodology for organization of all policies, procedures, and the revision history of each document
- Participate in continuous improvement of all Company policies, procedures, and processes to ensure their compliance with the law, business needs, and industry standards and best practices
- Develop, edit, and proofread written content to ensure clarity and conciseness for end-users to easily understand and apply any policy, procedure, or process
- Review and edit policies, procedures, and other related documents to ensure accuracy and consistency in writing style, terminology, form, and format throughout all Company documents
- Minimum of 7 years’ experience in human resources, business writing, employment policy development or other related field
- Previous experience producing large-scale, complex employment policy and procedures manuals
- Strong communication skills, including verbal and written
- Advanced skills in Microsoft Office
- Understanding of Federal and State laws such as EEO, FLSA, ADA, FEHA and FMLA, CFRA and HR Policies
- JD plus
4
Employee Relations Consultant Human Resources Corporate Operations Group Resume Examples & Samples
- Delivering key HR transactions including new business acquisitions
- Interpreting and implementing HR policies in line with Macquarie policies
- Monitoring current procedures and frameworks to ensure implementation
- Providing compliance, consulting and operational support where required
- J.D. or equivalent
- 5 – 10 years of employment law and litigation experience, preferred
- Experience with financial services companies
- Ability to show good judgement to balance commerciality with risk management
- Ability to work as part of a team and adapt role as required on an ongoing basis
- Flexibility in style and approach to assist the business to achieve their strategy
- Ability to gain credibility and trust with all levels of employees including senior management
5
Employee Relations Consultant Resume Examples & Samples
- Conduct and facilitate presentations as necessary
- Conduct and facilitate training as necessary
- BS/BA degree in related field or equivalent experience (Business Administration, Human Resources, Communications, Psychology, Sociology)
- Three to five years Human Resources experience; employee relations counseling experience preferred
- Demonstrated knowledge of employment law and regulations
- Ability to interact and communicate with all levels of management and employees
- Proven ability to analyze problems and situations and recommend appropriate courses of action
- Demonstrated knowledge of Human Resources practices and principles
- Proficiency in Windows-based software
- Experience with PeopleSoft or other HRIM system
- Proven experience in a customer service environment
- Effective ability to defuse irate or emotional callers
- Ability to consistently demonstrate courtesy, helpfulness, professionalism, empathy and politeness
- Ability to display integrity and respect of the client by maintaining confidentiality on issues being addressed
- Flexibility in work schedules
- Knowledge of a financial services industry
- Please note, although the Primary location for the posting is Brooklyn, Ohio, there is an opportunity for the role to be virtual and in variable markets
6
AVP Employee Relations Consultant Resume Examples & Samples
- Will be assigned to virtual team assisting clients remotely via electronic means and telephone
- Provide back up support to contact center
- May provide HR training and other site level support as needed
- Minimum of five years proven employee relations experience, or equivalent
- Ability to analyze complex data from various sources and make sound recommendations
- Working knowledge of current State/Provincial and Federal Government regulations
- Proficiency with personal computers as well as pertinent mainframe systems and software packages. Good understanding of current HR system and demonstrated ability to collect, evaluate, analyze, and organize data relating to HR functions into logical, useful format
7
Employee Relations Consultant Resume Examples & Samples
- Advising management with respect to relevant HR practices and employment risks
- Providing advice on practical people management and employment related issues (e.g. restructuring, performance management)
- Providing a compliance framework and coordinating reviews and/or action as required
- Coordinating employee relations training and ensuring regional compliance
- Performing management and investigatory work relating to harassment and discrimination claims
- Experience working within an internal Human Resources function providing consultative advice to Senior Stakeholders
- Multi-jurisdictional or international experience would be an advantage
- Practical knowledge of federal and state employment laws is essential
- Initiative, solutions focused with a strong service/client orientation
- Ability to show good judgment to balance commerciality with risk management
- Sensitivity and diplomacy
- Ability to deal with deadlines and time pressure
- High level of integrity and confidentiality
8
Employee Relations Consultant Resume Examples & Samples
- Work with the Global ER team to ensure ER requirements are pro-actively met and managed in annual risk management processes such as legal obligations and annual contract and policy reviews
- Contribution to and/or delivery of specialist training when required
- Visible role in promoting Appropriate Workplace Behaviour, Equality and Diversity agenda and initiatives
- Maintain Macquarie relationship with 3rd party service providers such as external lawyers
- Proactively input to the Global ER team for global and regional policy/process design and delivery
9
Senior Employee Relations Consultant Resume Examples & Samples
- Investigate complaints specific to human rights and harassment or other egregious workplace conduct where impartial fact finding is required for due diligence
- Ensure there is an investigation strategy that includes detailed case management activities engaging the business, HR, internal and/or external stakeholders as required
- Assist business and HR partners to identify creative solution-based approaches which are business relevant encourage communication and promote positive working relations
- Provide advice and counsel on all ER related matters including, change management, notice and communications
- Identify and mitigate risk related ER matters
- Utilize effective listening, communication and influencing skills in consultation with HR, LOB and other partners
- Use metrics and/or legal trends in the provision of proactive advice
- In-depth knowledge and experience in human rights
- A related university degree or equivalent work experience is required. Employment law designation, Masters of Industrial Relations/ HR and/or CHRP designation will be considered assets
- Comprehensive consulting and influencing skills in order to convince others to adopt new policies and programs and to recognize the business risk if employee relations issues are not addressed appropriately
- Strong communication and business writing skills sufficient to convey information clearly both internally and externally, verbally and written. Situations may include communicating to senior executive, large groups; or in emotionally charged situations
10
Employee Relations Consultant Asean & SP Resume Examples & Samples
- Responsible for ensuring timely resolution of complex employee and manager inquiries and requests that are escalated mainly via Contact Center Representatives
- Uses SalesForce to enter new cases, track the status and progress of employee and manager issues and, communicating effectively with appropriate parties including HR Strategic Business Partners
- Conducts or assists with investigations to resolve employment issues, recommends solutions and assists with facilitation and implementation of resolution. Documents investigative findings and final status in Salesforce
- Provides regular status updates to internal stakeholders, maintains client contact until request is resolved and case has been closed in Salesforce
- Uses professional and customer-focused approach, with excellent verbal and written communication to handle customer enquiries. Ensures client privacy where appropriate, including confidentiality and protection of sensitive internal reports or information. Ensures quality customer experience by communicating empathy to de-escalate difficult situations
- Reviews and monitors cases to identify trends, potential risk areas and development opportunities. Using this information, the ER Consultant will work collaboratively with HRBP’s and BU Managers to bring cases to resolution and implement training and coaching to improve manager and employee performance and engagement
- The role is responsible for updating the Company’s ER Policies and Procedures to ensure these are kept up to date with legislative and regulatory changes and that they meet the needs of the business and its employees
- Co-ordinate with and obtain approvals in line with agreed protocols, escalating requests that are out of process and/or require special handling and recommend appropriate resolutions, including policy exceptions
- Administer and track exit surveys/interviews and distribute reports as necessary to internal stakeholders
- Builds Sustainable Relationships - Establishes trust with employees, managers, SBP’s and legal through proactive solution development, delivery against commitments, and honest, transparent communication
- Facilitates Change to Fulfil Vision - Anticipates and facilitates the identification of key business changes and the implementation of those changes to achieve the desired end state as a business
- Enables Peak Organizational Performance - Identifies the business need and shapes organizational solutions that drive sustainable outcomes
- Applies Business Acumen - Applies an understanding of the business by providing counsel around key business strategies that drive sustainable growth
- Drives Operational Excellence - Reinforces global and standardized policies, processes, and technology for service delivery to increase operational effectiveness and efficiency
- Being a change agent –ability to live with and manage ambiguity
- Strategic vision and tactical sense
- Curiosity and continuous learning mindset
- Focus on timely and consistent execution
- Ability to work across multiple countries in a virtual working environment, fully utilizing technology and communication tools
- Effective Contracting and consulting with clients and HR colleagues
- Project management capability
- Delivers Results balancing what and how
11
Employee Relations Consultant Resume Examples & Samples
- As member of employee relations team, work with HR leadership team to ensure that all employee relations issues legally and effectively resolved
- Day-to-day support and counsel to managers on labor and employee relations matters including contract interpretation, discipline management and any other labor/ employment issues
- Develop and implement solutions during periods of acquisition and restructuring
- 3-5 years of HR Generalist work experience
- Experience in a problem-solutions based role
12
Employee Relations Consultant Resume Examples & Samples
- Lead the investigation of grievances, disciplinaries and other formal procedures in conjunction with designated line managers or independently
- Act as a subject matter expert in providing advice to HR colleagues and managers on all ER and policy issues
- Manage flexible working application process
- Review and develop HR policies and procedures (in conjunction with the policy lead) to meet the needs of the organisation, respond to changing legislation, and facilitate the adoption of best practices
- Partner with employee relations manager, EMEA ER partners and global ER partners to undertake and support ER programs and initiatives and ad hoc projects
- Demonstrable ER consulting experience as a generalist/HR business partner or in a specialist ER role
- Track record of conducting complex investigations, disciplinaries and grievances
- Experience of applying ER protocols in the UK
- Experience of the employment issues connected to acquisitions and employee transfers, in particular due diligence and employee consultation
- Detailed knowledge of English employment law and HR best practices
13
HR Employee Relations Consultant Resume Examples & Samples
- Conflict Resolution: Effectively settles disputes through cooperative efforts. Defuses high-tension situations comfortably; identifies and addresses underlying or hidden problems/trends. Settles differences with minimum disruption; is both direct and diplomatic
- HR Acumen: Demonstrates a thorough knowledge and understanding of state/federal employment laws as well as internal policies, procedures and practices; can effectively articulate the “why” behind strategies and recommendations
- *Candidate will live in proximity to either of SunTrust locations in Orlando, FL or Richmond, VA.***
14
Employee Relations Consultant Resume Examples & Samples
- A Bachelors Degree in HR Management, or a related field
- 3 or more years of experience as either an HR Generalist/ Employee Relations Specialist, or as a leader managing others
- Demonstrate strong influence skills at levels in the organization
- Ability to manage multiple cases simultaneously and resolve in a timely manner
- Demonstrates a sense of commitment to work and willingly assumes responsibility for accomplishing objectives; is dependable, and conscientiously follows through on commitments
- Proficiency with computers, including MS Office and Internet applications
- Masters Degree in HR Management or a related field
- PHR/SPHR Certification(s)
15
Employee Relations Consultant Resume Examples & Samples
- A Bachelors Degree in HR Management, OR
- A Bachelors Degree in a related field plus two or more years of experience as an HR Generalist/ Employee Relations Specialist, OR
- Three or more year of leadership experience managing others
16
Employee Relations Consultant Resume Examples & Samples
- Collaborate with faculty (instructional, research, clinical, administrative and/or professional) and staff as an ombudsperson to provide assistance for a variety of complex issues to include interpersonal conflict, work-related and personal concerns, performance issues, and other matters to seek resolution and/or identify and facilitate solutions
- Provide counsel, coaching and support to classified staff supervisors on classified staff performance management; disciplinary/conduct related concerns; and workplace conflict to include mediation, facilitation of meetings, and management of the grievance process
- Guide individuals and teams on how to effectively address and resolve workplace concerns, and mediate the resolution of issues
- Support and partner with the AVP Human Resources/Director of Employee Relations in handling faculty and staff issues, and serving as the representative and point of contact for the department in the director’s absence
- Respond to inquiries from faculty and staff, providing clarification of policies and other work-related procedures and matters
- Serve on the Campus Assessment and Intervention (CAIT) team and participate in other threat assessment activities as may be needed; and
- Build relationships with Employee Assistance Programs, community-based resources for domestic abuse, substance abuse, mental health issues, and other needs that may arise and need referrals
- Ability to observe, listen and build relationships—must be caring, competent and optimistic; and approach people and problems as individuals
- Knowledge of employee relations as it applies to faculty and staff
- Knowledge of federal, state, and university laws, regulations, policies and procedures related to personnel
- Ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution and solve problems collaboratively with others, as well as using independent judgment to select proper courses of action
- Problem sensitivity and deductive reasoning abilities—having the ability to recognize what the problem may be and applying general rules to faculty/staff problems to produce answers or solutions that work
- Ability to handle complex sensitive issues in a professional and confidential manner
- Ability to build collaborative and mutually beneficial working relationships with people of different backgrounds
- Demonstrates a common knowledge or understanding of cultural differences
- Seeks, considers and communicates diverse perspectives and ideas
- Strong written and verbal communication skills; and
- Can handle tight deadlines and changing priorities
- Experience in higher education preferred and experience with faculty matters, state classified staff grievance processes, and alternative dispute resolution
17
Employee Relations Consultant Resume Examples & Samples
- Subject matter expertise in regulatory areas (e.g. EEOC, ADA)
- Ability to conduct investigations
- Ability to write/draft position papers and responses to requests for information
- Credible Activist
- Strategy Architect
- Openness and Candor
- Application of McKesson Systems, Policies and Processes
- Application of HR Administrative Functions, Laws and Regulations Composure
- Conflict management
- Quality and Detail Orientation
- Information Seeking
18
Employee Relations Consultant Resume Examples & Samples
- Provide advice and training for employees, human resources representatives and managers throughout the organization on compliance questions, policies, procedures, performance management, resolving workplace concerns, and promoting workplace diversity
- Regularly partners with and advises managers on performance management issues involving the creation, implementation and enforcement of corrective actions, coaching and performance improvement plans
- Promptly and routinely conducts company internal workplace investigations involving compliance with company policies and various local, state, federal and international employment laws and resolves employee relations issues to ensure compliance
- Coordinate and partner with internal and/or external HR and legal resources on ADA accommodations, with appropriate awareness of FMLA, personal leaves and worker’s compensation to resolve employee relations related issues
- Coordinate, analyze, prepare and submit reports for regulatory HR audits, affirmative action plans and compliance reporting for applicable agencies
- Assist in creating and implementing comprehensive strategy for employee relations issues and the creation of domestic and international policy and procedure documents
- Ensure compliance and integrity of employee issues hotline
- Special projects as assigned to include acquisition HR due diligence and integration
- LI-BK1
- 5+ years of experience in employee relations and/or employment law
- Proficiency in conducting administrative investigations in order to collect and analyze facts for cases to identify and develop options for appropriate solutions
- Strong knowledge of current federal and state laws and regulations pertaining to employment, knowledge of international laws and regulations
- Experience applying HR best practice regulatory and compliance requirements, providing senior-level advisory service and making accurate policy interpretation
- Must be able to travel up to 25%, with occasional short periods of significant travel, to HDR office locations and projects for onsite investigations, meetings and proactive trainings
- Strategic, analytical, detail-oriented, energetic, and able to quickly adapt in a fast-paced and fast-growing environment
- Bachelor's Degree or Professional certification in Human Resources (PHR)
- Working knowledge of applicant tracking systems such as Taleo
19
Employee Relations Consultant Resume Examples & Samples
- Employee Relations: Partners with and provides support to management on employee relations issues, including but not limited to: conducting investigations, disciplinary actions (including involuntary terminations), and responding to EEOC charges. Provides coaching and conflict resolution to management and employees. Tracks trends and makes recommendations for improvement to HR or department management. Serves as a subject matter expert on employment laws and regulations. Maintains a comprehensive understanding and serves as a subject matter expert on Federal, State, and Municipal employment law and regulations to ensure compliance and to mitigate risk to the organization
- Policies and Programs: In coordination with Employee Relations and HRBP teams, creates and interprets company policies and procedures. Provides input and recommendations regarding current HR policies and procedures to HR senior Leadership and HR functional areas
- Partner with Management: Reinforce initiatives within respective client group as defined by the ERC Team, Sr.HR Business Partner or business unit management
- Fosters an environment with COE's, HR business partners, business leaders/managers that leads to relationship building and collaborative problem solving. Able to analyze data, make recommendations based on trends, and participates in formulating plan to train key stakeholders. Develops and maintains relationships throughout the organization and with varying levels of employees and leaders Utilizes strong understanding of business needs and culture to assist in resolutions
- May also work with HR team in supporting enterprise-wide employee engagement initiatives
- Five years relevant work experience. HR Generalist experience in a service related industry preferred. PHR or SPHR certification strongly preferred
- Subject matter expert on current employment laws and regulations
- Excellent interpersonal and communication skills required
20
Employee Relations Consultant Resume Examples & Samples
- ER initial intake, preliminary fact finding, and assessment
- Respond to ER related inquiries providing resources and tools
- Maintain level of ER expertise required to effectively deliver ER solutions
- Provide ER advice and counsel
- Severance Support and Reductions in Force
- Recommend amendments to and /or assist in the development of ER policies, when appropriate
- ER initial intake
- Preliminary fact finding
- Identification of potential ER issues
- Educate and provide resources and tools
- Educate the service recipient on risks and consequences of each alternative, while understanding the requirements of policy and legislation
- Educate on corporate perspective and possible impact their actions might have in the short term, longer term, and at different levels of the organization
- Collaborate over the phone in the development of solutions on a wide spectrum of HR related situations. Advise and counsel as appropriate
- Consult employees on general policy questions and employment matters escalating to senior Employee Relations staff or other area as appropriate
- Diagnostic and consulting abilities while problem solving and developing solutions
- Work collaboratively within a team and leverage individual ideas and contributions that foster partnership and cooperation, while benefiting all stakeholders
- Comply with BMO’s policies, procedures and corporate standards for all ER transactions and activities
- Influence the in adopting the preferred recommendation that supports client goals and business objectives
- Consult with lines of business regarding Employment Transition guidelines
- Provide governance over employment transition process to ensure selections are made in accordance with the guidelines
- Provide templates for severance packages and directions for use
- Provide severance calculations including outplacement estimates as needed
- Produce and deliver Severance packages as directed by BMO
- Respond to inquiries from impacted employees
- Identify pervasive recurring issues counseling managers and employees with regard to critical trend and identify gaps/opportunities to amend or create new policies where appropriate
- Assist Senior ER Business Partners and Senior Manager in the development of amended or new policies
- Hewitt
21
Employee Relations Consultant Resume Examples & Samples
- Act as a subject matter expert in providing advice to hr colleagues and managers on all er and policy issues
- Project manage employee litigation in partnership with hr partners and external counsel
- Review and develop hr policies and procedures (in conjunction with the policy lead) to meet the needs of the organisation, respond to changing legislation, and facilitate the adoption of best practices
- Partner with employee relations manager, emea er partners and global er partners to undertake and support er programs and initiatives and ad hoc projects
- Demonstrable er consulting experience as a specialist er consultant or in a generalist/hr business partner role
- Experience of applying er protocols in ireland
- Detailed knowledge of irish employment law and hr best practices
22
Senior Employee Relations Consultant Resume Examples & Samples
- 10+ years HR experience
- 5+ years experience managing employee relations issues
- Large corporation HR/ER experience preferred
- Knowledge of local, state and federal employment law and regulations
23
Senior Employee Relations Consultant, VP Resume Examples & Samples
- Conduct timely, objective and thorough internal investigations involving coordination and collaboration with other internal stakeholders and prepare all required documentation
- Assist in the development, implementation, interpretation and administration of employee relations policies and procedures to ensure compliance with employment law
- Craft strategies for resolving employee issues and for minimizing the adverse impact of proposed business realignments
- Ensure that all employee matters are handled with a consistent and disciplined approach that is aligned with Employee Relations vision and values
- Maintain confidentiality and sensitivity to all issues
- Possess strong knowledge and understanding of federal, state and local employment laws and regulations
- Consult, coach and influence all levels of management, including executive management, regarding critical and complex employee relations decisions e.g., performance management harassment, business conduct, job eliminations, restructuring and HR policies, practices and procedures
- Collaborate with respective HR Business Partners and managers in supporting the process and administration of organizational changes
- Record and track ER data in the case management system in a thorough and timely manner
- Respond to and resolve all types of discrimination charges and complaints
- Work with legal counsel on lawsuit discovery and litigation preparation
- Participate in mergers and acquisitions activity, including workforce integration
- Provide informal mentoring and development of other Employee Relations staff
- Bachelor’s degree in Human Resources, Business Administration, or related combination of education and experience
- Ten or more years employee relations experience
- Knowledge of local, state and Federal employment laws and regulations
- Project management experience involving concept development through implementation and measurement stages
- Working knowledge of Microsoft Office and HRIS systems
24
Employee Relations Consultant Resume Examples & Samples
- Effective communication skills to better position opposing perspectives and build connections and collaboration with employees, peers, leaders and HRBPs
- Assertiveness and Influence
- Application of McKesson systems, policies and processes
- Application of HR administrative functions, laws and regulations composure
25
Senior Employee Relations Consultant Resume Examples & Samples
- Provide consultation on performance management issues
- Consult with Manager to agree on disciplinary actions for performance management issues and policy violations
- Coach managers on employees' individual and sensitive issues (eg. returning from long LOA, wellbeing topics, etc.)
- Assess and investigate Employee grievances/complaints
- Conduct investigations in consultation with Legal and other stakeholder
- Determine need for Involuntary/Mutual Separations
- Coordinate Involuntary/Mutual Separation Agreements in consultation with Legal, create exit packets, and notify stakeholders
- Coach and support Managers on communicating Employee separations
- Conflict Resolution with manager, employees
- Coach employees/managers through teamwork, behavior, hygiene issues, policy violations, attendance
- Provide general consultation on employment law topics
- Work with managers on attrition issues (high turnover)
- Work on adhoc team projects ie; roll out of performance coaching sessions
- Share best practices/templates with team
26
Employee Relations Consultant Resume Examples & Samples
- Bachelor's Degree Required (preferably in Business, Human Resources, or related field)
- Minimum of 3+ years of previous Human Resources Generalist or Employee Relations Consultant/Specialist experience or similar recent management experience leading/influencing a team of employees/direct reports is strongly preferred
- General understanding of state and federal labor and wage and hour laws
- Demonstrated experience in a fast paced environment experiencing and facilitating frequent change
27
Employee Relations Consultant Resume Examples & Samples
- Assesses situations and environments affecting employee relations, and provides leaders with advice and recommended courses of action based on operating guidelines, policies and applicable federal and state laws
- Reviews and analyzes facility employee and operational statistics on HR compliance related concerns, complaint investigations, external charges, comply line trends, turnover, and employee engagement to identify trends, activities, and potential issues within each department
- Provides timely assistance in addressing manager/employee requests or complaints, and keeps involved parties informed about status. Role requires recording and trending of data to aid in formulating conclusions
- Maintains required documentation within case management system; including intake and investigative notes, supporting documents and final reports. Inputs all complaints and investigation resolution into assigned spreadsheet
- Acts as a resource to staff and leaders in the area of employment practices related to Human Resources regulations such as EEO, Affirmative Action, ADA, etc
- Develops training for leaders, Human Resources staff and employees to ensure consistency and compliance within regulatory requirements and related policies and procedures. Partners with other system functions for consistent delivery of training
- Stays abreast of activities in other areas of Human Resources and positively and reliably represents all of HR to facility staff and managers. Appropriately conveys concerns and issues to stakeholders
- Collaborates with all HR teams to enhance and facilitate performance improvement, maintain effective communication between all areas of HR and entity operations and to develop and implement system, region, entity and department level goals and objectives
28
Employee Relations Consultant Resume Examples & Samples
- Provide advice and guidance to line managers on the application of employment policies
- Manage full case portfolio on a range of matters, but specifically mid to high complexity
- Build effective relationships with all key stakeholders and understand the business to ensure that advice on cases can be handled efficiently within the context of commercial needs and legal frameworks
- Coach and educate managers to become proficient and confident in understanding and applying policies and procedures, using insights and trends to identify areas of priority
- Analyse and take proactive action on recurring ER themes and problems, consulting and collaborating with the HR team and other relevant functions to implement solutions and share best practice
- Ensure that policy, procedures and guidance are in line with employment law to consistently enable the business to deliver its objective through the people strategy
- Ensure that policy and procedures are regularly and effectively communicated to the manager population
- Interact and deploys services with 3rd party supplier relationships (occupational health and legal provider)
- Extensive experience of complex case management across a range employee relations disciplines
- Experience of working with senior stakeholders (to include Global relations), with the ability to successfully influence
- Experience of policy research, development, consultation and implementation
- Professional certification in Human Resources
- Resilience to cope with varying workloads and pressures
- Customer Focused and a strong team player essential
- Solution focused with creative problem-solving/decision-making
- Adaptable, resilient, collaborative and a motivated disposition
29
Employee Relations Consultant Resume Examples & Samples
- Design and execute professional development experiences that build cultural competence and diversity maturity
- Facilitate learning/dialogue that promotes positive employee relations and fosters an inclusive culture/community
- Partner with other HR and Diversity professionals in implementing and maintaining all facets of a comprehensive conflict management system
- Manage diversity, equity, and inclusion initiatives utilizing holistic solutions that are seamless and effective across functional areas
- Lead conflict management processes with particular attention to oversight for investigations, disciplinary hearings, and advanced interventions
- Serve as HR policy development expert
- Develop ad-hoc management surveys or reports related to metrics or analytics
- Provide support in other performance and talent management areas
- Education:Bachelor's Degree in Human Resources, Business Management or related field
- Work Experience:Five to six years job related experience
- Certifications:N/A
- Skills:Ability to perform specialized work, and exercises considerable independent judgment to ensure the fair and equitable application of employment practices
- Preferred Certifications:PHR, SHRM-CP, SPHR, or SHRM-SCP
30
Senior Employee Relations Consultant Resume Examples & Samples
- Lead efforts to resolve difficulties and conflicts between supervisors and employees including performance issues, employee concerns about job conditions, discrimination and harassment complaints with a focus on increasing the effectiveness of employees, leaders and teams
- Lead the handling of Compliance Line calls and administrative charges pending with the EEOC, DOL, and state agencies, including audit, investigations, document reviews, drafting and submitting position statements
- Provide counsel and support in the areas of Title VII, ADA, ADEA, FMLA, FLSA, WARN and other state, federal employment laws as well as employment related claims
- Develop training materials and provide ongoing training related to employment laws and policy and procedures for Hospital management and the HR team
- Support Hospital human resources compliance through development and implementation of policies, tools and programs to meet Joint Commission and CMS regulatory requirements. Plan and manage governance process to ensure ongoing compliance
- Monitor employment regulatory and legislative developments/changes/trends, adjusting policies and procedures accordingly
- Support new hospital openings, helping to establish overall HR practices, success routines, and procedures to ensure compliance
- Performs other HR related duties and responsibilities as assigned
31
Employee Relations Consultant Resume Examples & Samples
- Manages routine employee relations activities for the organization including facilitating coaching/counseling sessions, administering disciplinary actions, terminations/exit meetings and initiating investigations related to Human Resources issues, with the assistance of the Head of Employee Relations and/or dedicated HR Business Partner
- Actively meets with operational management to identify HR needs and works collaboratively to implement ideas and strategies
- Analyzes HR data for client group/business area to identify opportunities for improvement and implements solutions to enhance service quality and cost effectiveness (i.e.: Labor Turnover trends, absence management, etc.)
- Responds to questions and requests related to benefits, leave of absence/FMLA administration, payroll/compensation, career development and performance management
- Assists in administrating new employee orientation / welcoming programs as needed
- Assists in management training initiatives
- Conducts complex investigations and mitigates risk by ensuring compliance with EEO Policies and all Federal, State, local employment regulations as well as Santander policies
- Functions as a liaison with other HR centers of expertise such as benefits, compensation, payroll etc. for assigned clients as field employee relations representative
- Identifies and recommends strategies to address current and future employee relations and retention needs. Participates in projects to develop employee relation best practices and propose new/modified policies to better meet the organization’s needs
- Identifies, analyzes, and provides effective conflict resolution practices in partnership with the client and HR Business Partner for respective region/market
- Implementation/communication of HR Strategies and practices around performance management, talent planning, and leadership training
- Minimizes human capital consultation costs such as unemployment claims, EEOC charges, FLSA penalties by providing employee relations expertise and or having a strong presence at all necessary hearings/meetings
- Responds and corresponds as a liaison with Legal and or any other related state agency as HR Subject Matter expert in agency responses/unemployment hearings
- Assists in ongoing administration of organizational charts, employee relations files, etc
- Maintains information in the HRIS that meets the information needs of management
- Special projects as assigned by HR Senior Management
32
Employee Relations Consultant Resume Examples & Samples
- Respond to HR queries via the ER Service phone line and email inbox and Review and update HR policies and procedures
- Provide comprehensive advice on all aspects of the employment relationship
- Develop relationships with business leaders and HR RL’s when working in partnership on identified strategic initiatives which have an ER impact by scoping and providing project management expertise to achieve business goal
- Review ER trends, assess impact and develop/implement solutions
- Drive continuous review and benchmarking activities to ensure ER service is best in class
- Conduct Grievance Investigations under the Grievance and Complaints Procedure and under the India based Policies
- Manage the ER Impact of any business related change management
- Understand, interpret and analyze changes in India Employment Law in order to develop proactive solutions whilst maintaining compliance
- Understand and align to HR Relationship Model
- Communicate effectively with HR colleagues on issues which impact their business area
- Harness and develop new and existing technology to drive efficient and cost effective service delivery to the business
- Deliver ad hoc projects
- ER Analytics- making of dashboards and creation/maintenance of data
- ER experience or HR Generalist with strong focus on ER
- Ability to interact effectively with Leaders
- Expert application/interpretation of India legislation across all key HR Policies and Procedures
- Customer Service/Interpersonal skills
- Ability to focus both on detail and wider implications of issues
- Ability to assess individual or business readiness to manage ER issues & manage multiple tasks and priorities
- Demonstrated ability to influence without authority
- Presentation Skills
- Sound analytical, critical thinking, problem-solving and negotiating skills, with the ability to understand broad HR issues and to resolve conflict situations
33
Senior Lead Employee Relations Consultant Resume Examples & Samples
- Provides Sr. level guidance to HR Consultants and Advisors in the management of the ADA interactive process, terminations, workplace conflicts, policy interpretation, performance management and investigations. Responsible for investigating and responding to internal and external complaints, and handling other complex, high risk, or sensitive ER cases to include gathering and analyzing evidence and applying relevant laws, policies and practices to reach conclusions. These cases include team member complaints of discrimination, harassment, and retaliation. Formulates and implements procedural and operational processes as needed. Counsels, educates, and provides consultation to managers on HR policies and practices, including (but not limited to) addressing Team Member Performance issues using coaching and disciplinary tools. Builds relationships with HRBPs and business managers in order to appropriately address high risk ER issues and proactively address ER trends that might be impacting the business
- Trains and serves as a mentor for new Advisors and Consultants
- Provides team member education, consulting and guidance on sensitive workplace issues including, but not limited to conflict resolution and work issues
- Secondary review and approval for terminations
- Subject matter expert for the Call Tracking System and Incident Database reporting, upgrades and changes
- Maintain required documentation within the systems used, including investigative notes, supporting documents and final reports
- Aligns with HR Business Partners to provide counsel and guidance for department re-organizations and/or restructuring and to implement client business strategies and initiatives
- May work on various HR projects, conducting investigations, facilitating HR robbery response etc
- Conducts climate surveys and offers recommendations following findings
- May perform duties of other ER functions as back up as needed
- Proactively assess root causes of Employee Relations-related trends and providing valued consultation and recommended solutions to leaders and employees
- Bachelor’s Degree in Human Resources or Business - Preferred
- Required License(s) or Certifications - Preferred
- Requires 7 - 10 years minimum prior relevant experience
- Provides guidance to other Field Services Consultants on more complex issues. Trains and mentors team members
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Employee Relations Consultant Resume Examples & Samples
- Manages Employee Relations cases by providing employee and manager coaching and counseling while ensuring consistent application and interpretation of company policies, practices and procedures
- Applies employment law and Clorox policy knowledge to consult with managers to work through Employee Relations cases to positive resolution
- Establishes a baseline for practical application of cases and able to identify solutions for future cases with unique factors
- Stays up to date on employment laws and is able to identify and lead changes in Clorox policy based on new legislature
- Provides counsel to HR plant and international country managers in handling employee relations issues at their sites
- Leads harassment, discrimination, hostile work environment and compliance hotline, DFEH/EEOC investigations
- Ensures HR policies, procedures, and reporting are in compliance with state and federal laws; develops, recommends and implements human resources policies to meet organizational needs. Identifies updates and documents processes and procedures
- Partners with in-house counsel as necessary to effectively deal with possible conflicts related to employment practices
- Serves as the policy contact and vendor contact to drive changes and improvements to current state Talent Management programs and policies
- Creates insights from data, using trend and metric information to inform process and program improvements
- This role includes program ownership and active identification of areas to drive improvement for increased efficiency. Recognizes, analyzes and diagnoses key trends in talent management and ER metrics to uncover root cause. Develops and designs solutions, based on root cause analysis work, to effect process improvement change
- Project work that may include assistance to HR Business Partners, project management, facilitation, and research
- 3-5 years of Human Resources experience required
- Ideally 5 years of HR experience, preferably within Employee Relations, Consulting or HR Generalist role
- Excellent critical thinking, problem-solving, analytical and decision-making skills
- Ability to multitask with an attention to detail
- Ability to develop and maintain collaborative and effective working relationships at all levels of the organization
- Strong consulting skills - influencing, collaboration, contracting and responsiveness
- Excellent analytical skills. Works on issues where analysis of situations or data requires in depth knowledge of Labor Law as well as understanding of company policies and practices. Analyzes, interprets and applies Company policies and procedures, and Federal, state and local laws and regulations pertaining to employment and employee relations
- Erroneous decisions could result in liability and exposure for the company
- Regularly interacts with managers and employees across all levels of the company
- Negotiation, counseling and conflict management; must be able to facilitate communications, and influence without authority
- Bilingual Spanish speaking/writing strongly preferred
35
Bank Employee Relations Consultant Resume Examples & Samples
- Coach and consult with HR business partners on employee relations matters, including performance management, policy compliance, or performance management issues guided by the company's policies and applicable employment and labor law
- Oversee or advise on investigations of sensitive employee complaints and concerns by involving the appropriate individuals and functions. Advise on appropriate action based on company policy and practice as well as interpretation of relevant employment laws
- Consult with HR business partners on leave process and compliance. Manage reasonable accommodation situations and provide counsel on leave and disability-related matters
- Work with HR business partners to respond to discrimination, wage claim and other administrative charges
- Develop and conduct HR training in wide variety of areas such as ADA, harassment prevention, workplace violence, policy interpretation, ethics, investigations and best practices affecting employees in the workplace
- Participate in the development and implementation of Human Resource policies and procedures
- J.D. plus 3-5 years of employment law practice with experience handling or advising on complex ER issues, including conducting investigations
- Experience with ADA and FMLA issues and best practices
- Experience with developing, interpreting and providing guidance on HR policies
- Demonstrated ability to exercise discretion and judgment while working collaboratively with a variety of teams
- Demonstrated ability to communicate with all levels of management and employees
36
Employee Relations Consultant Resume Examples & Samples
- Good working knowledge of the Americans with Disabilities Act, state disability laws, and FMLA
- 3 + years of experience in Employee Relations consulting capacity
- Strong critical thinking skills with proven experience in consistently applying the skill
- Strong multi-tasking ability and experience as well as the ability to handled conflicting priorities
- Strong computer and Microsoft office suite skills
- Bachelors/Masters Degree in HR Management or a related field
- Working knowledge of Seibel, erequest, techdirect, and concur
37
Employee Relations Consultant Resume Examples & Samples
- Must have two or more years of experience as an HR Generalist/ Employee Relations Specialist, OR
- Must have three or more years of leadership experience managing others and considerable exposure dealing with employee relations
- A Bachelors Degree in HR Management or related field is preferred; will consider strong experience in lieu of degree
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Senior Employee Relations Consultant Resume Examples & Samples
- Minimum of 5 years experience in an HR generalist role, with Employee Relations experience required
- Demonstrated expertise in developing and implementing HR policies and practices
- Experience in managing job reduction/job elimination activity from staff assessment/selection to the execution of job actions
- Demonstrated expertise in consulting, influencing, and working collaboratively across the organization
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Senior Employee Relations Consultant Resume Examples & Samples
- Previous Employee Relations experience coupled with broader Human Resources generalist or business leader experience
- Experience and demonstrated proficiency in dealing with people leaders at all levels in the organization
- Specific knowledge of employee relations principles and common employee relations practices, preferably within the Financial Services sector
- Solid understanding of U.S. federal and state employment law and emerging industry trends
- Knowledge and some exposure to formal and informal dispute resolution methodology, procedures, techniques (i.e. mediation)
- Ability to communicate effectively verbally and in writing to both individuals and groups with average proficiency in presentation skills
- Maintain a high standard of confidentiality, work effectively and influence a wide variety of people at all levels within the organization on ER related matters
- Demonstrated ability to exercise sound judgment in resolving unique ER related problems that arise in the business
- Demonstrated ability to manage a project from research, design, analysis, planning through to implementation
- Ability to influence both people leaders and employees so they maintain their objectively so tense or sensitive situations can be dealt with effectively to minimize disruption to the business
40
Employee Relations Consultant Resume Examples & Samples
- Provides advice and consultation on strategic HR issues of concern including employee relations, performance management and training and development in collaboration with multiple geography/Business Leaders. Provide day-to-day advice and counsel to business leaders on a wide range of employee relations issues including progressive counseling, performance management, company policies and procedures, Title VII, ADA & ADAAA, ADEA, harassment/discrimination, retaliation, short/long term disability, FMLA, and background checks, as well as advice on state and local laws
- Investigate employee complaints of alleged discrimination, harassment and/or retaliation under the various employment laws
- Drive and/or lead special projects or development or improvement committees as required i.e. job description, FLSA, policy handbook review, trainings. Direct responsibility for meeting timeline milestones and driving projects to completion. Conduct analysis and insight and be on point to present information to leadership. Assist with updating Employee Handbooks in light of policy and legal changes
- Serve as the primary employee relations contact for, HR partners in the function. Answer complex and unique personnel policy and procedure questions and advice on corporate policy or practice. Partner with HR Leader, Center of Expertise (COE), or MMC Employee Relations/Legal in discussions and application of policy and procedures
- BS or BA required
- 7-10 years progressive HR experience with at least 5 years of employee relations preferred. High volume administrative or call center environment preferred
- Skilled in interpretation of all employment and employee relations laws and regulations; solid generalist background; strong writing and presentation skills; strong editing skills; excellent Microsoft Office Package skills
- PHR a plus
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Senior Employee Relations Consultant Resume Examples & Samples
- Provides performance management support and coaching to managers with the intended goal of growing managers expertise in this area
- Recommends appropriate management action in response to performance, EEO/employee relations' issues
- Provides training and mentoring function to individual ER consultants as assigned
- In partnership with Leadership Development and Training, provides training and coaching to managers to increase their effectiveness in areas of HR management
- Develops and/or conducts training modules for sexual harassment, legislative awareness, ADA, affirmative action, performance management, and disciplinary actions
- Reviews complaint investigations and documentation by others for internal/external precedent, applicable law and potential liability prior to a recommended resolution
- Responds to and tracks all employment-related complaints and allegations related to discrimination, violation of law or unfair treatment based on age, disability, national origin, race, religion, sex, sexual orientation or veteran status including complaints regarding harassment of physical, sexual, verbal or visual nature
- Conducts investigations in response to internal complaints. Facilitates complaint resolution
- Represents Unum in person and in writing in response to, and resolution of, external discrimination charges
- Responds to legal compliance requirements by external agencies
- Advises managers on disciplinary issues including misconduct, policy practice violations, corrective actions, probation and termination. Reviews involuntary terminations and disciplinary decisions for fairness, consistency and potential legal liability
- Regularly uses judgment and discretion to interpret corporate policy for employees and managers. Encourages reliance on new tools as they become available and less reliance on individual consultation
- Consults with Disability Management, Legal and management on FMLA/ADA and Return to Work issues, with Legal on complex employment and termination issues, and with Security and Legal on threat issues. Manages conflict resolution and mediation of issues within client area based upon knowledge of the organization and HR issues involved
- Administration of exit interviews, surveys and other measurements when required. Timely interpretation of measures and trends shared with the Business Partners and other internal partners
- Undergraduate degree preferred
- 3-7 years of related Employee Relations experience and/or broad HR related experience
- Experience working in a complex organization, preferably business
- Experience in a consulting type role, showing the ability to objectively assess and influence outcomes
- Excellent interpersonal skills, with emphasis on listening and communicating clearly and succinctly
- Experience facilitating others to accomplish a goal
- Experience showing the ability to balance and integrate a compassionate approach to dealing with sensitive human issues with a pragmatic approach to making the right business decision
- Broad knowledge of employment law preferred
- Auto and air travel
- Ability to use PC, telephone and calculator
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Senior Employee Relations Consultant Resume Examples & Samples
- Prior experience conducting company investigations into allegations of unlawful conduct such as harassment, discrimination or retaliation
- Excellent oral and written communication skills to effectively interact with internal and external customers and department staff
- Has specialized depth and/or breadth of expertise within areas of Federal and state employment law
- Has ability to write/draft position papers and responses to requests for information from outside agencies
- Demonstrates proven ability to solve complex problems; takes a broad perspective to identify innovative solutions
- Has wide-ranging experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Interprets internal or external business issues and recommends best practices
- Works independently, with guidance in only the most complex situations
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Senior Employee Relations Consultant Resume Examples & Samples
- Counsels, educates and provides consultation to managers and employees on bank policies and procedures and applies critical thinking and sound judgment by weighing the relative importance, adequacy and validity of information to form fact-based opinions, solve problems and make solid recommendations
- Consults regularly with and effectively influences key stakeholders such as HR Partners, Legal, Accommodations, Protective Services and Internal Investigations, Life Event Services and LOB Leadership on complex employment issues
- Maintains pertinent data and required documentation to ensure the integrity of information for reporting issues, trends and mitigation of risk
- Assists with analyzing performance through conducting call observations and case reviews and providing on-the-spot coaching, as necessary
- Provides training and mentoring to individual ER Advisors and Consultants and may also assist with developing and facilitating training for business partners
- Proactively identifies opportunities to enhance ER efficiencies, client experience and drives change with leading and implementing process improvement ideas
- Responsible for ensuring all ER resources are accurate and reflect current laws and regulations and bank policies/procedures
- Assists with various ER projects as assigned
- Must have 5+ years of Employee Relations experience and/or significant ER knowledge, previous experience in consulting preferred
- Ability to effectively manage competing priorities while maintaining client satisfaction
- Ability and/or experience supporting multiple business partners and managers
- Excellent interpersonal skills and effective verbal and written communication skills
- Proficient presentation skills and/or previous experience developing and facilitating training materials
- PHR/SPHR or other HR-related License(s) or Certification(s) Preferred
- Knowledge of financial services industry preferred
- Must exemplify the Bank of America Core Values in each and every interaction with team, clients and stakeholders
- Undergraduate degree preferred or equivalent ER/HR experience
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Employee Relations Consultant Resume Examples & Samples
- Investigates problems, such as working conditions, disciplinary actions, grievances and employee and applicant appeals
- Provides guidance and recommendations for problem resolution in support of Amedisys’ business needs to be consistent with policies, procedures, state and federal laws
- Advices on a range of employment issues as well as other policies and facilitates conflict resolution
- Communicates and recommends program goals in all areas of employee relations
- Supplies objective feedback and strategic solutions based on analyzed trends and metrics with regards to employee retention and turnover
- Bachelor’s degree in Human Resources Management, Business Management or related field
- Extensive knowledge of all employment related state and federal regulations
- Two (2+) years’ experience in Human Resources
45
Employee Relations Consultant Resume Examples & Samples
- Investigates Client Worksite Employee (WSE) complaints or allegations of discrimination, harassment, retaliation, ethics violations, hostile work environment, unfair treatment and violation of company policies
- Develops relationships with, and coordinates relevant investigations with business partners, clients and colleagues
- Independently decides the most effective and efficient method of investigation for each individual case
- Prepares and documents investigative plans detailing the investigative plan of action according to department guidelines
- Performs out-of-office field investigation, as appropriate
- Develops sufficient evidence to conclusively establish facts
- Independently conducts and documents comprehensive interviews/interrogations complainant and witnesses to obtain information which would be considered admissible under generally accepted rules of evidence
- Provides regular updates to the Client, HRBP, and CRE (and legal as necessary) throughout the process and maintains close working relationships with all internal departments
- Seeks resources, as needed, including but not limited to Client Employee Handbook, Basic Employment Policies, legal rulings and regulations, etc
- Maintain awareness of current employment law and recommend policy and/or practice changes to comply with federal and state laws and regulations
- Ensure that all department transactions remain confidential and release information only to those authorized to receive it
- Prepares comprehensive and cohesive investigative reports in a timely manner and makes recommendation for resolution based on supporting facts and evidence
- Prepares and submits findings. Makes recommendations to TS and Client management and forwards final findings to Client's HRBP and advises resolution to be taken by Client
- 4-6 Years HR Experience with concentration or focused experience in investigations
- Bachelor's degree required plus one of the following (active) certifications: PHR/SPHR and/or SHRM-CP/SCP
- 4-6 years of demonstrated Investigation experience with a centralized investigation group or reporting agency
- 4-6 years of extensive experience writing Investigation Reports
- At least 4-6 years of experience in a customer service or human resources environment, with proven ability to produce positive results
- Ability to travel at least 25% of the time
- Master's Degree in relevant field preferred
- Problem-solving and Collaboration: experience in identifying, solving and executing problem resolution
- Able to make quick and informed decisions on employee relations issues
- Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
- Resolves Client issues through effectively influencing internal relationships within ADP TS and across various ADP Divisions
- Communication-able to interact with all levels in an organization including worksite employees, managers and executives
- Ability to act as the liaison between Clients and ADP TotalSource
- Account/Client management experience preferred
- Must have a working knowledge of HR laws, practices and policies
- Strategic Thinking - demonstrated ability to assess needs and provide innovative solutions to assist Clients in meeting their business objectives through the use of ADP's products and service
- Proficient in MS Office Suite; Outlook, Excel, Word, Access and PowerPoint
46
Employee Relations Consultant Resume Examples & Samples
- All Californians have access to high-quality health care at an affordable price and,
- A Great Workplace
- Develops, recommends and deploys innovative workplace practices to create exceptional employee experiences and to attain common goals and objectives
- Investigates allegations, such as, but not limited to: harassment, discrimination, working conditions, security and safety, disciplinary actions, and employee and applicant appeals and grievances. According to circumstances, provides guidance and recommendations for problem resolution to departmental officials and individuals
- Analyzes trends and metrics to develop solutions, programs and policies
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Ensure compliance with Federal, State, and local employment law requirements
- Partner with Talent and Organizational Design to enhance management and leadership capabilities
- Assist with the development of management training classes on employment law and company policies and procedures
- Coordinate responses to state and federal agency charges and litigation including working with outside counsel, preserving, collection and distribution of documents as required/requested by legal counsel, scheduling attorney interviews with employees, representing BSC at hearings, settlement conferences and mediations
- Attends legal hearings (e.g. Worker’s Compensation, unemployment, etc.) for the purpose of providing testimony and monitoring proceedings
- Researches wage and hour related issues such as back pay and overtime. Resolves by explaining, educating and recommending appropriate corrective actions to remain in compliance with FLSA and Wage and Hour laws
- Partners with Employee Relations Partners to recommend solutions to HR Business Partners when trends and themes indicate intervention required with either employees or leaders
- Performs case management as it pertains to employment issues regarding compliance or policy for the purpose of ensuring maximum risk mitigation for all parties involve
- Prepares written materials (e.g. case notes, correspondence, required state & federal compliance reports, employment law documents, formal investigation reports etc.) for the purpose of providing documentation and/or conveying information
- Participates in meetings, workshops and seminars as assigned for the purpose of conveying and/or gathering information required to perform employee relations functions
- Must possess considerable knowledge of management-employee/labor relations; the principles, practices, and procedures of Human Resources Management
- Must be able to research information and analyze data to arrive at valid conclusions, recommendations and plans of action
- Must be able to prepare comprehensive reports and represent ideas clearly and concisely, both orally and in writing
- Must have the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships
- Must possess knowledge of statutory laws and regulatory requirements including Fair Employment Practices, Title VII of the Civil Rights Act, Rehabilitation Act, Wage and Hour Laws, ERISA, Section 125, FMLA, EEOC, ADA, Workers’ Compensation, State Disability, Unemployment and the NLRA
- Must demonstrate successful influencing and negotiation skills, including the ability to gain consensus and to develop a cohesive recommendation considering multiple perspectives
- Must demonstrate skills in utilizing the computer and various HRIS software programs
- Ability to create a work atmosphere which encourages trust, innovation and high performance
- Bachelor’s degree in Human Resources or related field
- PHR certification (PHR-CA or SPHR preferred)
- 8+ years related work experience (experience in Employee or Labor Relations and
- Organization Effectiveness preferred)
- Ability to work with senior leaders, managers and employees remotely through the telephone and internet locations
- Ability to work with and in remote locations
- Ability to travel periodically between different offices
47
Employee Relations Consultant Resume Examples & Samples
- Developing and maintaining good employee relations and ensuring the equitable application of organization policies and procedures
- Providing consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions
- Exercises judgment and independent decision making as appropriate; works on problems of diverse scope where analysis of data requires evaluation of identifiable factors
- Experience interpreting and applying employment law and government regulations
- Demonstrated knowledge and competencies required in customer orientation, decisiveness and judgment, conflict management, information seeking and problem solving
48
Senior Employee Relations Consultant Resume Examples & Samples
- Respond to all first level ER issues received from the HR call center, managers, HRBPs and other employees, for assigned business(es)
- Subject matter expert in one or more specialized regulatory areas (e.g. EEOC, ADA) or Employee Relations areas of expertise
- Responsible for investigating and responding to internal and external complaints, agency charges, and attorney demands and handling other complex, high-risk, or sensitive ER cases
- Investigate and prepare strategy and responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation
- Provide consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions
- Build relationships with HRBPs and business managers in order to appropriately address high risk ER issues and proactively address ER trends that might be impacting the business
- Review and approve all involuntary terminations
- American’s with Disabilities Act adjudication for work place accommodations and leaves of absences
- Provide training on Employee Relations topics
- Maintain required documentation within case management system, including intake and investigative notes, supporting documents and final reports
- Influences Others
- Credibility and Presence
- Written/Oral Communication
- Bi-lingual in Spanish
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Employee Relations Consultant Resume Examples & Samples
- Human resources experience in the field of employee and labor relations
- Experience working with human resources practices, policies, and procedures
- Working knowledge of state and federal laws and regulations relating to employment, compensation, employee relations, employee benefits, employee health, affirmative action/equal opportunity, employee development and other human resources functions
- Skills to mediate differences between people and organizations, explore options for mutual gain, and resolve issues to the satisfaction of those involved when possible
- Skills to analyze complex problems or information in an objective manner and derive logical conclusions and use original and innovative approaches and techniques to solve difficult problems with multiple variables
- Communication skills to express ideas clearly and to train large and small groups for the purpose of enhancing organizational effectiveness, or as an instructor for professional development classes
- Expository writing skills to produce clear, well organized, concise, publishable analytical reports, procedures, and/or disciplinary memos as well as copy for web publication and correspondence
- Computer skills including Microsoft Excel, Word, Outlook and Mail programs
- Knowledge of UC and UC Davis personnel policy, procedures and practices and Collective Bargaining agreements between the University and various unions
- Ability to acquire working knowledge of employee and labor relations practices, procedures and law, in a HEERA collective bargaining environment
- Ability to acquire technical expertise to interpret and effectively explain complex collective bargaining agreements, policies and procedures to all levels of academic and staff personnel
- Ability to learn and demonstrate techniques in negotiating; exchanging ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions
- Ability to make oral presentations to individuals and groups in order to persuade others to accept a new or established idea or policy in the employee relations field
- Skills to use PPS and other University applications
50
Employee Relations Consultant Resume Examples & Samples
- Providing specialist advice on practical people management and employment related issues (e.g. restructuring, performance management)
- Interpreting and implementing HR policies in line with Macquarie’s policies and risk management framework
- Performing investigatory work relating to internal complaints and disciplinary issues
- Providing training and coaching to line managers
- Working collaboratively with the WH&S team to manage employee health related issues
- Reporting and trend analysis on internal ER cases
51
HR Employee Relations Consultant Resume Examples & Samples
- **Qualified Candidate must be located in one of the following states, and within reasonable distance of one of our bank offices and/or bank branches. GA, NC, FL, VA, MD or DC******
- Requires 7 or more years of progressively responsible and complex HR and ER experience to include policy interpretation, performance coaching, and client consulting regarding general HR initiatives
- Participation in the implementation of HR (or business) initiatives, experience leading implementations or projects
- Demonstrated experience acting independently to resolve complex issues in a consultative manner
