Escrow Specialist Resume Samples

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N Rempel

Noemy

Rempel

48253 Gilda Views

Los Angeles

+1 (555) 237 3512

48253 Gilda Views

Los Angeles

Phone

p +1 (555) 237 3512

Experience Experience

Los Angeles, CA

Escrow Specialist

Los Angeles, CA

Haag, Dooley and Anderson

Los Angeles, CA

Escrow Specialist

Assist in regular and special escrow analysis cycles. Performs individual escrow analysis as requested by other departments
Participate in activities and projects designed to improve business performance
Assists in working the FHA recon bill monthly
Assist in other areas within the Escrow Dept
Prepare annual escrow analysis in accordance with state-established schedules
Process escrow waiver and/or set-up requests accurately and within established timeframes
Perform other duties as assigned

New York, NY

Title & Escrow Specialist

New York, NY

Dietrich, Considine and Schulist

New York, NY

Title & Escrow Specialist

Assist with all other special tasks and projects as directed by management
Assist with management reports
Assistant in collaboration with IT team to design, develop and maintain cross-company system interfaces
Assist with creation, generation and maintenance of management reports
Software; assist Title & Escrow software company personnel to maintain proper working order of system
Assist confirmation from the bank for tracking and record-keeping purposes
Assist with Accounting and Underwriting research and verification of premium remittance and reports

present

Houston, TX

Escrow Specialist Loan Protector.com Solon

Houston, TX

Gerlach-Heidenreich

present

Houston, TX

Escrow Specialist Loan Protector.com Solon

present

Meet quality & rate of work standards as defined by management
Create new Payees as necessary
Create bill documents as a result of verbal confirmation with Agents/ Carriers
Make outbound phone calls to request and/or clarify billing info, also to reconcile problematic payment issues, and document all calls accordingly
Learn and practice client specific rules as they relate to bill processing
Review account billing/payment history
Present payments to be made for client disbursal

Education Education

Bachelor’s Degree in Business

University of Oregon

Bachelor’s Degree in Business

Skills Skills

Strong basic math skills; ability to add, subtract, multiply, and divide
Ability to interact professionally with a diverse group, including senior executives, managers, subject matter experts and third party business partners
Strong ability to communicate effectively in writing and orally
Knowledge of spreadsheet software and ability to use word processing software
Proficient in time management; the ability to organize and manage multiple priorities
Basic level proficiency with Microsoft Word, Excel, and Outlook
Strong analytical and problem solving skills
Ability to multi-task and work in a fast-paced environment
Foster company success through a professional appearance, being courteous to customers and all Scottrade associates and by having a positive attitude
Ability to meet and exceed performance/production standards

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Escrow Specialist Loan Protector.com Solon Resume Examples & Samples

Update essential billing related documents to their corresponding loan accounts
Create bill documents as a result of verbal confirmation with Agents/ Carriers
Make outbound phone calls to request and/or clarify billing info, also to reconcile problematic payment issues, and document all calls accordingly
Learn and practice client specific rules as they relate to bill processing
Create new Payees as necessary
High School education required
Insurance experience is a plus, Property & Casualty experience preferred
Ability to communicate effectively via phone and email
Proven ability to adapt well to change
Ability to learn and perform in a fast-paced environment

Mortgage Escrow Specialist Resume Examples & Samples

Acts as the on-site LAN Administrator. Responsible to resolve all computer system problems and maintain the licenses on all software. Track all work requests submitted. Orders new equipment as needed, and sets up the software when received
Acts as a resource to branch lending personnel and consumer loan operations for reconciliation of loan fees and disbursement procedures and correction methods
Assists Consumer Loan Operations Management in analyzing system and procedural changes necessary to implement new product and services implementation
Identify and evaluate system problems and file incident reports to correct system issues
Monitors daily and monthly receipt of all pertinent reports. Verifies accuracy of bundled reports and supplies management with specialized reports
Acts as the Telecommunications Administrator. Responsible to maintain the overall phone
Structure within the Consumer Loan Operations area, and coordinate work orders or upgrades
Prepares management correspondence. This includes but not limited to: Account Relationships for Directors and Officers, Monthly Credit Line Overline, Non-accrual Hold Report, Payoff Tracking, and all requests by the OCC, Legal Department, Compliance, or Management
Maintains Flood Insurance Tracking, adhering to FEMA standards
Assists Management with assigned special projects within the Consumer Loan Operations Group
Two years experience in consumer loan operations
Thorough knowledge of computer applications (Microsoft Office), including software and PC hardware installation
Two years experience using SHAW
Demonstrated written and verbal communication skills
Demonstrated interpersonal skills
Demonstrated problem solving ability
Must have a thorough understanding of interface and accounting programs as it relates to consumer loans
College Degree
LAN experience
Application Processing system knowledge

Escrow Specialist Resume Examples & Samples

Review account billing/payment history
Determine, based upon acceptable criteria, whether or not a bill should be paid
Present payments to be made for client disbursal
Identify duplicate billing items as well as overlapping/conflicting insurance policy info and correct accordingly
Log all activity onto corresponding accounts for record-keeping purposes
Meet quality & rate of work standards as defined by management
1-3 years Accounts Payable experience preferred
MS Office Suite experience
Good problem-solving and analytical skills

Mortgage Escrow Specialist Resume Examples & Samples

Resolve conflicting information contained within the payment/task by requesting additional information or supporting documentation
Resolve or recommend resolution to research requests in an efficient and accurate manner, within assigned specialty area or according to complexity level
Collect and provide supporting data to management for decisions related to PMI, Escrow Account Removals, etc
Accurately document approved payment changes, escrow spreads, PMI removal, etc
Work with taxing authority and/or insurance vendor to ensure accurate information and correct processing
Communicates with customers directly or via branch, customer service or other customer facing teams, regarding escrow accounts, hazard claims, etc
Document and verify procedures to ensure alignment to policy
Perform analysis of research requests, vendor feedback, etc. to identify themes and possible improvements

Escrow Specialist Resume Examples & Samples

Provide second tier customer service to internal and external customers. Research and resolve issues as necessary
Provide oversight for the setup of new escrow accounts
Provide assistance and support to management in day-to-day functions
Perform advanced research and problem resolution for complex issues related to escrow
Lead major projects as necessary
Enter and maintain loan records in loan accounting system
Assemble and maintain loan documents and files (both paper and electronic)
Prepare a variety of loan forms and documents
Maintain activity logs to generate reports as necessary
Monitor real estate taxes and insurance coverage on escrowed and non-escrowed loans and prepare reporting related to escrowed and non-escrowed loans
Generate escrow disbursements
Provide a first level review of annual escrow analysis to ensure accuracy and adherence with compliance requirements
Update Interest on escrow rates periodically
Provide second level review of hazard forced placed insurance process
Perform scheduled escrow related audit checks
Process borrower requests to add or remove escrow
Provide support to other divisions as required
Strong verbal communication skills and a team player
Ability to motivate and lead a small team of co-workers to complete an assigned project
Quick and accurate data entry skills; including 10-key
Attention to detail and accuracy required
Ability to multi-task and work in a fast-paced environment
Strong basic math skills; ability to add, subtract, multiply, and divide
Associate’s degree in Business, Finance, or a related field, or equivalent combination of education and experience preferred
2+ years of banking or loan servicing experience required

Escrow Specialist, National Operations Resume Examples & Samples

Current TX Escrow License is desired, but not required
Familiar with standard concepts, practices, and procedures within the escrow/title industry field
Formerly in an Escrow Processor role
Good client relations and organizational skills
Ability to read and interpret documents
Detail-oriented and professional; able to handle confidential information
Strong communication, both verbal and written

Title & Escrow Specialist Resume Examples & Samples

Assist and facilitate new employee Title & Escrow software training
Assist in creating training materials, guides and tutorials to effectively communicate and train employees on software changes and updates
Assist department leads, managers and VP, Title & Escrow Services with identifying, developing, establishing and improving procedures to streamline department and branch processes
Assistant in collaboration with IT team to design, develop and maintain cross-company system interfaces
Assist with maintenance, updates, troubleshooting, and communicating Title & Escrow software changes
Assist with maintenance of escrow master files, fee templates, general and branch specific documents
Assist with maintenance of software title insurance rates, escrow fees and HOA information for branches
Assist with maintenance of fee calculator for branches
Assist with creation, generation and maintenance of management reports
Software; assist Title & Escrow software company personnel to maintain proper working order of system
IT; assist IT personnel to design and maintain system interfaces, updates and enhancements
Accounting; assist accounting personnel to ensure Title & Escrow fees are reported correctly for month-end reporting
Mortgage liaison; assist Mortgage personnel to communicate Title & Escrow rate and fee changes
Assist with Accounting and Underwriting research and verification of premium remittance and reports
Assist with review process of all bank reports for wires and confirm balances
Assist with receipting wires into the title software system (FAST)
Confirm that the files are balanced
Assist with cutting and distributing checks and/or wire transfer funds, as necessary
Assist with maintenance of wire database and retain required records
Monitor daily wire reports throughout the day
Assist with bulk, finalization and completion of payments to CalAtlantic Homes and other parties involved in the settlements
Assist confirmation from the bank for tracking and record-keeping purposes
Assist in researching and resolving any current cash reconciliation items
Assist with banking stop payments, voids, etc
Participate in team meetings within CalAtlantic Title, as directed by the Escrow Operations Manager
Maintain a thorough and current working knowledge of CalAtlantic’s systems, procedures and policies
Assist with management reports
Assist with all other special tasks and projects as directed by management
4-year college degree in Accounting, IT, Finance, or a business-related field, preferred
2-4 years’ experience in an IT environment
2-4 years’ work experience in an escrow or financial environment, a plus
Excellent computer skills (MS Office, knowledge of FAST a plus)
Ability to multi-task
Ability to manage a high-volume workload

Escrow Specialist Resume Examples & Samples

A High School diploma or equivalent is required
Three to five years of escrow closing experience is required
Experience in the real estate industry is required (title/escrow/real estate/property management)
One to two years of training experience is preferred

Escrow Specialist Resume Examples & Samples

Monitor delinquent tax reports; report status to appropriate Loan Officer/Dept
Pay real estate tax bills when due for properties taken as collateral for the loan. Utilize automated tape processing via loan servicing system
Reconcile disbursements to tax reports
Timely follow through to resolve any issues that may have an adverse effect on the borrower or the bank
Manage all customer issues related to real estate taxes via telephone, email, and/or written correspondence. Document all information on loan servicing system at point of contact
Create new escrow accounts in loan servicing system
Identify and correct inaccuracies in escrow payment and billing schedules
Review and send the annual escrow analysis statements
Research and resolve inquiries or discrepancies in escrow disbursements and escrow analysis
Review various system-generated reports to ensure accuracy of loan system, accounting and maintenance
Monitor and track the collection of tax penalties from applicable parties
Request/monitor approvals to pay taxes on Special Asset/delinquent loans
Backup to Loan Servicing Specialist assigned to monitor and pay insurance escrow payments
Education: High school diploma or equivalent with some college business classes helpful
Experience: 2-4 years of related experience in mortgage loan servicing preferably with direct experience in loan escrow
Skills/Ability: Basic Accounting. PC Proficient, especially MS Word and Excel. Good problem solving skills. Self-motivated with ability to work independently and meet deadlines. Possess good written and verbal communication skills. Great attitude and customer service skills while staying focused on the task. Able to build rapport with taxing authorities, vendors, and internal/external customers. Ability to prioritize and meet deadlines

Escrow Specialist Resume Examples & Samples

Responsible for the accurate maintenance of customer escrow/impound accounts for taxes and/or insurance, while following department procedures and ensuring regulatory compliance
The processing and researching of insurance exceptions including; lender placed coverage, insurance disbursements, cancellations, insufficient coverage, and miscellaneous vendor exception research
Research and resolution of property tax issues including; processing tax disbursements, sales, delinquencies, refunds, incorrect legal descriptions, parcel and tax title issues. Accurately complete escrow/impound account additions, changes and deletions
Accurate processing of escrow analysis (Annual, Final, and Out of Cycle)
Resolving escalated customer escrow/impound inquiries and concerns
Maintain good working relationship with tax/insurance vendors Education, Skills, and Experience
HS Diploma or Equivalent
1+ years minimum Experience

Escrow Specialist Resume Examples & Samples

Verifies documents for accuracy (i.e. notaries, signatures, inventory, variance pricing)
Updates customer and sales contract information in all applicable systems for various sales programs and products
Distributes preliminary closing spreadsheet for review to all appropriate parties. Updates/corrects closing spreadsheet based on analysis and validation
Issues final closing spreadsheet and requests release of funds to the Company
Closes batch once Escrow Agent is in receipt of the final closing spreadsheet
Reviews and corrects files on administrative hold and penders
Forwards financing documents to the Portfolio department for loan setup with servicer and custodian
Supports various areas in escrow to include scrubbing, closing, second day business, funds processing, cancellations, and document imaging
Maintains accurate productivity and statistics and reports timely to management
Completes all required company trainings and compliance courses as assigned
Adheres to company standards and maintains compliance with all policies and procedures
A minimum of two (2) years of experience in the office administration field required
Ability to meet and exceed performance/production standards
Computer proficiency in Microsoft Word, Excel and Outlook
Recognizes an emergency situation and takes appropriate action
Able to use sound judgment; work independently, with minimal supervision
Intermediate math skills

Escrow Specialist Resume Examples & Samples

High School Diploma or equivalent is required
Must have previous experience performing escrow related functions, including tax disbursement and remittance, and paying insurance premiums
Loan accounting or servicing experience is strongly preferred
Flood compliance experience is preferred
Must possess working knowledge of Microsoft Office Suite, notably MS Excel
Must possess the ability to learn from the experience of others, both inside and outside of the organization
Must possess demonstrated organizational skills and a strong attention to detail
The incumbent will also be required to talk, hear, see, read and write
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
This position requires comprehension, organization, reasoning and decision-making, communication and mathematical ability
Incumbent must possess the capability to understand, remember, and apply oral and/or written instructions or other information, organize thoughts and ideas into understandable terminology, prioritization of own work schedule, apply common sense in performing job duties and making decisions which have impact on immediate work unit
Incumbent must be able to understand and follow basic instructions and guidelines, complete routine paperwork, use existing form letter and/or conduct routine oral communication, communicate with individuals using a telephone, hear and speak effectively on the telephone, express or exchange ideas by means of spoken word, communicate orally with others accurately and quickly, at an audible level that others can hear

Loan Servicing Escrow Specialist Resume Examples & Samples

Monitor escrow accounts to insure timely remittance of payment to applicable agencies. This duty is performed weekly, about 20% of the time
Update Bankway system and prepare batch entries for disbursement of payment to various agencies. This duty is performed weekly, about 20% of the time
Monitors insurance tracking requirements to insure timely receipt of insurance notifications. This duty is performed weekly, about 25% of the time
Balance pass thru accounts related to escrow agents. This duty is performed monthly, about 15% of the time
Act as liaison between bank, lending staff, and 3rd party vendors to resolve discrepancies & issues related to escrow processing. This duty is performed monthly, about 10% of the time
Generate and review for accuracy annual escrow statements for mailing to customer. This duty is performed as needed, about 10% of the time
Responsible for professional written and verbal communication and correspondence on behalf of the bank. This duty is performed as needed, about 10% of the time
Serves as back up for other areas of the department as time allows. This duty is performed annually, about 5% of the time
Completes required BSA/AML training and other compliance training as assigned. This duty is performed annually
Monitors insurance force placement requirements and requests. This duty is performed weekly, about 10% of the time
Perform any other related duties as required or assigned

Escrow Specialist Resume Examples & Samples

Review Correspondent and Retail flood reports when received, as well as, monthly flood reports
Verify changes received on flood determination certificates and update system with accurate loan data
Log in receipt of all overnight packages and payments daily, as received from Security Officer
Prepare invoices for payment when received/as needed
Answer/Direct incoming calls from both internal and external customers
Place lockouts on escrow disbursements when advised of TMK to TMK refinance by loan closers and assist with loading escrow lines as warranted
High School Diploma required　
1 to 2 years of experience in (insurance company, escrow department, accounts payable, accounting clerk or similar role may be acceptable) or an equivalent combination of education and experience.　
Ability to work independently, successfully prioritize multiple functions and meet deadlines. 　
Capable problem solver with an analytical mind set and excellent organizational skills. 　
Possess good written and verbal communication skills. Positive attitude and a customer first focus. 　
Data entry and 10 key calculator skills (Test Required) 　
Practical and functional computer knowledge to include Excel, Word, Email and internet research 　
Open and receptive to change and must have the ability to operate in a fast paced environment

Escrow Specialist Resume Examples & Samples

This position will be responsible for maintenance of loans with escrow accounts with the main focus on paying and reconciling FHA billing
Assists in working the FHA recon bill monthly
Assist with uploading record changes in FHA connection for service release
Monitors payments of PMI/MIP to ensure timely and accurate payment
Assist in regular and special escrow analysis cycles. Performs individual escrow analysis as requested by other departments
Assists in reviewing escrow overages and shortages and refunds monies to borrowers where required
Performs manual reviews on escrowed accounts per RESPA guidelines to ensure payments change notifications are provided to the borrower within required timeframes
Handles ad hoc Escrow Reporting as directed by management
Assists in other areas of Servicing as needed
Has knowledge of commonly used terminology, concepts and practices and procedures within the mortgage industry
Ability to meet time deadlines while working under pressure
Handled simultaneous tasks and projects in a fast paced environment. Able to work independently
Good business writing skills
Excellent business math skills
Analytical and organized
Strong PC skills. Must be proficient in MS Windows, MS Outlook, MS Office Suite, MS Visio, MS SharePoint and MS Project
Ability to interact professionally with a diverse group, including senior executives, managers, subject matter experts and third party business partners
Bachelor's degree in Business or equivalent work experience
Candidate must have 1 year Mortgage Servicing Experience. Escrow and Tax experience preferred
Knowledge of MSP preferred
2+ years of experience analyzing and documenting complex business processes

Escrow Specialist Resume Examples & Samples

Process successor’s in interest requests/borrower notifications
Process assumptions
Process name changes, 3rd party authorization, returned escrow checks and document requests
Customer Service - Answer/Direct incoming calls
Assist in other areas within the Escrow Dept
Process Monthly Escrow Invoicing
Basic understanding of escrow preferred
Ability to work independently, successfully prioritize multiple functions and meet deadlines
Capable problem solver with an analytical mind set
Possess good written and verbal communication skills
Practical and functional computer knowledge to include Excel, Word,Email and Internet research
Data entry and 10 key skills required (test)
High School education (2 years college preferred)
2 to 3 years’ experience in Mortgage loan servicing (Teller, accounting clerk, cashier, data .entry clerk or similar role maybe acceptable)

Performing Operations Escrow Specialist Resume Examples & Samples

Verifying all tax, hazard and PMI/MIP premiums
Ensures the timely completion of all escrow related notifications to customers as required by state and federal law including initial, annual escrow analysis and short year statements
Maintenance on all escrow accounts, including the Interest on Escrow (IOE) received in 14 states and 2 territories
Two to four years of experience in business and general office environment
Good understanding of the business and broad office skills
Demonstrated administrative skills and acute attention to detail
Ability to identify and resolve exceptions and to interpret data
Strong personal computer skills and knowledge of other office equipment
Well-developed verbal, grammatical, and written communication skills
At least 1 year Mortgage Servicing Experience

Escrow Specialist Resume Examples & Samples

Responsible for handling phone calls and correspondence from customers regarding their insurance and taxes
Initiates contact with borrowers to discuss changes/updates in the insurance carrier or coverage as well as ensuring the borrower is making timely payments if the payments are not escrowed
Reviewing the escrow account to ensure that appropriate amount of funds are being retained for upcoming payments
Contacting the customer to discuss increases in the payment amount due to increases or decreases in their escrow account
Responsible for minimizing customer impacts and ensuring each customer has a positive interaction with mortgage servicing
Assist in identifying potential risks, communicate them to management and take appropriate steps to avoid risk
Identify potential improvement to processes and procedures
Develop and maintain positive working relationships by providing high quality customer service at all times to all internal and external customers
Promotes honest and open communication throughout TruHome Solutions
Demonstrate behaviors that are consistent with TruHome Solutions values, philosophies, and leadership characteristics
Work with other TruHome departments to insure the workflow or process is providing the best service to the members
Knowledge of FHA, VA, Freddie Mac, Fannie Mae, FHLB and RESPA Guidelines
Knowledge of mortgage products
Knowledge of mortgage software
Excellent organizational, analytical and problem-solving skills
Must be able to manage multiple projects simultaneously and work in a fast-paced environment with changing priorities
Ability to work under pressure and with strict deadlines
Ability to self-initiate and work independently without close supervision
Strong ability to communicate effectively in writing and orally
Ability to resolve interpersonal conflict and miscommunications
Knowledge of spreadsheet software and ability to use word processing software
Must be able to be bonded

Long Term Escrow Specialist Resume Examples & Samples

A Basic knowledge of accounting principles and functions
Excellent telephone and email etiquette
Excellent organizational skills, detail and deadline oriented, problem solving skills and the ability to work well under pressure
Computer skills including Windows, Microsoft

Escrow Specialist Resume Examples & Samples

Responsible for minimizing customer impacts and ensuring each customer ha
S a positive interaction with mortgage servicing
MUST have insurance (auto, home, etc.) processing experience

Escrow Specialist Resume Examples & Samples

Review, research, and resolve tax, hazard insurance, and mortgage insurance information for escrow exceptions
Verify and audit calculations and information to ensure accuracy
Prepare annual escrow analysis in accordance with state-established schedules
Perform escrow analysis on Chapter 13 Bankruptcy filings within 48 -72 hours of receiving a request from the Bankruptcy Department
Mail Escrow Analysis statements and/or refund checks
Process/mail escrow department checks
Process escrow waiver and/or set-up requests accurately and within established timeframes
Respond to consumer calls, correspondence, and emails related to cancellations in accordance with investor guidelines
Perform all tasks in compliance with applicable regulatory standards, guidelines, and rules established by the company, investors, state and federal regulatory authorities, and local ordinances
Provide productivity summary on a weekly and month-end basis
Follow Guild’s information security policies
Provide accurate and complete information to resolve issues, and follow up on any outstanding issues or commitments promptly and when promised
Prepare complete and accurate call notes, documentation, etc., and update customer files in the system
Communicate effectively with individuals/teams to ensure high quality and timely response and resolution to customers’ requests
Participate in activities and projects designed to improve business performance
Stay current on changes in industry regulations
High school diploma or equivalent required, some college courses/technical training in Accounting or related field preferred, as well as two or more years total work experience in analyzing and reconciling accounts to ensure proper disbursement and collection of property tax and insurance
Title experience and any additional work experience in consumer/mortgage lending, banking, or related industry/positions strongly preferred
In depth knowledge of overall mortgage lending processes and documents required by conventional and government mortgage loans, terminology, and applicable compliance and regulatory requirements related to property tax and insurance
General working knowledge of state and federal debt collection laws, the Federal Bankruptcy Law and other legal situations
Knowledge of Standard Operating Procedures, CFPB, FCRA and FDCPA preferred
Demonstrate patience and professionalism when interacting with consumers