Executive Communications Resume Samples

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E Larson

Elda

Larson

991 Garth Mountains

New York

+1 (555) 860 3701

991 Garth Mountains

New York

Phone

p +1 (555) 860 3701

Experience Experience

San Francisco, CA

Senior Manager, Executive Communications

San Francisco, CA

Pfeffer-O'Keefe

San Francisco, CA

Senior Manager, Executive Communications

Develop and execute thought leadership platforms for the Executive Leadership Team tightly coupled with strategy and execution on external speaking activities
Own and manage the CEO’s presence on the company’s intranet specifically the executive’s “Ask Questions box" and associated content
Develop communications to help drive and support large-scale global change
Own and manage social media strategy and execution for the CEO and CMO, including tracking and reporting on metrics
Develop and research thought leadership material aligned to key themes, including innovation, youth, entrepreneurship, diversity, and corporate governance
Manage integrated calendars, scheduling and timelines to consolidate all relevant information and maximize communications opportunities
Active engagement across broad communication and marketing community at VMware, sharing content and strategic thinking while seeking input from peers

Dallas, TX

Director, Executive Communications

Dallas, TX

McLaughlin Group

Dallas, TX

Director, Executive Communications

Manages team members including communications manager and specialist positions; recruiting, managing and developing talent to be high performers
Develop and create presentations used by the Chief Sales Officer, aligned with the overall communication strategy
Work with executives to develop strategic platforms to communicate Equinix leadership's vision and plans to a global internal and external audience
Manage social communications. Establish engagement in social communities internally and externally
Performs other duties as assigned or apparent
Build messages and a storytelling approach to drive high visibility for the Chief Sales Officer across the industry
Create compelling PowerPoint presentations

present

New York, NY

Director of Executive Communications

New York, NY

Beer and Sons

present

New York, NY

Director of Executive Communications

present

Is passionate about the success of others and actively provides support for their development
Works with data and marketing teams to assist with market research and competitive analysis
Debrief executive and business leads following each presentation to achieve continuous improvement
Establish and proactively drive thought leadership platforms for executives to deliver a strong external voice for the company
Developing executive presentations from inception to finished product
Help to identify key new audiences and opportunities that map to our business priorities and provide ROI for our executives’ time
Applies critical thinking to select the best way forward

Education Education

Bachelor’s Degree in Communications

Auburn University

Bachelor’s Degree in Communications

Skills Skills

Flexible, dependable and be able to multi-task with priorities
Demonstrated experience of providing excellent customer service
Ability to perform duties in the Department of Defense’s (DOD) classified and unclassified environments including JWICS, SIPRNET, and NIPRNET
Strong Interpersonal, organizational and critical thinking/problem solving skills
Advanced communication and presentation skills (verbal and written)
Certifications: DOD 8570 IAT Level II compliant (CompTIA Security+ ce or equivalent)
Demonstrate understanding of defensive cyber operations
CAG, Directors Group, or other Command Staff element experience

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15 Executive Communications resume templates

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Executive Communications Resume Examples & Samples

Identify, write and edit a broad variety of executive-level communications for internal and external audiences globally, including
Speeches, talking points, op-eds, letters, etc
Management/organizational memorandums
Client communications
Employee-related news, miscellaneous notifications and information
Provide advice and guidance to management and communications stakeholders to identify/develop key messages, appropriate tone, target audiences and suitable communications channels
Work closely with senior executives across the organization to ensure consistent messaging among the leadership team; facilitate the sharing of information/speeches/content
Champion a client-centric approach to communications that speaks to the needs and perspective of the target audience
Assist in the development, execution and overall management of senior leadership events and programs including booking locations, organizing agendas, drafting invitations, managing communications and media plans, and providing on-site support
Support head of executive communications with various ad hoc requests
Proven speechwriter w/ experience supporting senior executives
Excellent copywriter across a range of styles, including NY Times, AP and ML
Ability to understand technical aspects of products/business strategies to create clear, compelling communications; well-versed in a range of communications channels
Strong interpersonal and counseling skills; able to work with individuals of all professional levels and diverse experience
Well-organized, autonomous self-starter capable of juggling multiple assignments and projects under short deadlines
Detail-oriented, responsible, committed to success, collaborative and comfortable with change
3-5 years or more of experience writing for senior executives, preferably within financial services
General understanding of brokerage business
Bachelor degree in marketing, communications or journalism or equivalent professional work experience with demonstrated success
Flexible work schedule – job often requires long hours and qualified candidates must be willing to arrive early and depart late
LI-SM1

Manager, Executive Communications Resume Examples & Samples

Research and write remarks, speeches, video scripts, internal articles and announcements
Work closely with the Group Head's office on identifying and scheduling opportunities
Track record in leadership communications
Demonstrated ability to manage multiple projects and timelines
Demonstrated experience in exercising judgment in dealing with sensitive situations and in providing communication counsel to executives
Superior attention to detail and an ability to deliver high quality work under pressure
Demonstrated business acumen and knowledge of the financial services industry
Experience working with digital communication platforms

Executive Communications Office of Svp Resume Examples & Samples

Develop communications strategy and communications roadmap
Ensure plan delivers the desired outcome and meets the SVP's goals for Supply Chain's platform and brand visibility, while meeting budget and timing goals
Refine and evolve executive content platform and supporting deliverables, including key messages, themes, speech content and talking points for internal and external events, with special focus on Cisco's transformation and the role Supply Chain plays in enabling the company's success
Investigate, screen and recommend most effective opportunities for the SVP to increase visibility worldwide and reinforce Supply Chain's image with support from a speaking placement agency
Develop and implement social media strategy in line with the SVP's platform and personal style
Develop and expand internal vehicles for executive visibility, including all-employee meetings, written and video blogs, employee chats, etc
Build a strong partnership with the SVP to help achieve communication goals and provide ongoing coaching and feedback
Collaborate with the company's investor relations, PR, employee communications, sales, event, and graphic design teams, to deliver results and ensure alignment of messages across businesses and disciplines
Review production of final deliverables to ensure consistency, creativity and quality
Ensure all materials produced are of a consistent and uniform professional quality in accordance with Cisco standards
Conduct analysis of measurement/results of implementing the communications plans and deliverables. Make recommendations and modifications to plans according to results and feedback. Review results quarterly with the Director, Exec Ops and SVP
Minimum ten years' experience in public relations, executive communications orrelated field. Some corporate experience essential
Demonstrated ability to partner with executives and produce effectivecommunications deliverables that meet or exceed goals within tight deadlines
Flexible personality and work style that can adjust to different executive styles andexpectations
A solid track record in developing message platforms and implementingcommunications initiatives that require executive and corporate visibility
Excellent writing, editing and speech/presentation development skills as demonstratedby examples of previous work
Corporate/financial, legal and IT PR experience, investor relations experience andsocial media skills highly desirable
Ability to manage programs from concept to completion flawlessly, working withinternal teams and on occasion, agency teams
Ability to work with worldwide colleagues across organizational and culturalboundaries in support of communications goals to ensure implementation of globalmessages and programs

Senior Executive Communications & Engagement Edinburgh Birmingham Resume Examples & Samples

Working with BMC digital manager to ensure C&E team is fully leveraging digital channels internally
Link with wider UK&I BMC team on key marketing activities, offering guidance on
How to shape content
4+ years’ relevant experience

Senior Manager, Executive Communications Apj Resume Examples & Samples

Responsible for overall Executive communications strategy, process and cadence with an emphasis on external communications
Develop and execute thought leadership platforms for the Executive Leadership Team tightly coupled with strategy and execution on external speaking activities
10+ years of experience designing and implementing innovative Executive communications messages and strategies within a global organization
Ability to manage numerous projects simultaneously and drive them to successful completion and results
Able to operate cross functionally at both executive and country level
Demonstrated success at crafting executive communications strategy in partnership with senior leadership and across functions /geographies

Senior Manager, Executive Communications Resume Examples & Samples

Active engagement across broad communication and marketing community at VMware, sharing content and strategic thinking while seeking input from peers
Help to articulate VMware’s value proposition and competitive differentiation in a manner that is credible, authentic and “true” for each of these leaders
Experience in the software/enterprise IT infrastructure segment preferred
Excellent written, verbal and vision communication skills – advanced PowerPoint skills are essential

Senior Executive Communications Resume Examples & Samples

Three - five years’ experience writing and implementing strategic and executive communications
Events management
Demonstrated understanding of audience analysis
Experience in technology industry a plus

Principal Product & Technology Executive Communications Resume Examples & Samples

Create and execute a long-term communications plan, ensuring alignment to overall company strategy and objectives
Generate understanding about and pride in Sabre’s extensive technology expertise and engage employees in culture of innovation
Translate technical language into clear and compelling benefits for Sabre customers and end users
Translate business strategy for employees and ensure communications align employees’ understanding, acceptance, performance, and motivation with Sabre’s corporate strategy to strengthen employee engagement
Identify, write and produce speeches and presentations to reinforce corporate messages and generate visibility for senior leadership
Work with media relations and social media teams to provide updates and consistent messaging about Sabre's progress, financial performance, key wins and renewals
Highlight Sabre's technology and thought leadership within the technology industry, including Chief Product and Technology Officer’s strong point of view
Write key organizational updates
Prepare and coordinate events logistics including audience analysis, agenda preparation, meeting flow, staging, presentation development, messaging, and post-event follow up
Proficiency in PowerPoint

Principal Airline Solutions Executive Communications Resume Examples & Samples

Develop a thorough working knowledge of company products, company functions, marketing and/or service policies and procedures
Collaborate with corporate communications team members to execute a global communications strategy, measure results and provide overall communications counsel
Highlight Sabre's technology and thought leadership within the technology industry, including president’s strong point of view
Minimum 8 years’ experience planning, implementing and measuring strategic communications

Global Executive Communications Resume Examples & Samples

Develop and manage global strategic communications plans around creative appearances and features for the CEO, including TV appearances, interviews, industry events and panels, and other opportunities to gain exposure outside of the industry and beyond the digital ecosystem
Create leading and disruptive storylines in the press; proactive trend stories; POVs/bylines/opinion pieces; and both internal and external messaging to AOL employees and clients. Will also help manage any crisis communications related to executive leadership, acquisitions, and other large-scale company endeavors
Act as a company spokesperson on behalf of AOL’s CEO and broader C-suite, providing leadership to corporate communications team to ensure messaging is merchandised and threaded
Partner with broader global communications team to ensure alignment with AOL corporate messaging and establish best practices. Act as a bridge to collaborate with teams across all pillars of the Global Communications team including B2B, Consumer, and International
Proactive & Forward Thinker: Always two steps ahead. Able to strategically focus future efforts and endeavors based on media relationships, breaking news, and industry trends
Advisor: Must be a strong counselor, able to advise executive leadership and make sound judgments in highly pressured circumstances
Leader: Strong leadership skills and the ability to retain/attract and motivate talent to deliver results as well as be a collegial team player, who coaches and develops talent and creates opportunities for professional development
Implementer: Must be able to design and implement both strategic and tactical plans combined with the operational experience to implement and see through to successful completion
Communicator: A strong communicator, both written and oral, with an ability to use those skills to drive change, influence outcomes and gain the confidence of others. Intuitively adopts the voice of the CEO and elevates messages as required
Believer: Believes AOL’s mission and strategy and is the company champion internally and externally. Lives AOL’s values and inspires others to do so as well. Operates with hustle and a passion for the industry and success of AOL
Successful candidates will likely have a BS/BA and ideally also have an advanced degree in Business, Marketing or Communications
15+ years of relevant experience in an agency or in-house role -- in executive/corporate communications or relevant experience. Experience within digital media and/or ad technology industry is preferred but not necessary
Experience with stakeholder management and an ability to navigate matrixed organizations
Experienced spokesperson with strong media relationships
Demonstrated ability to generate business, tech and trade coverage – print, online and broadcast
Passion for the digital ecosystem and the pace of change in the space

Director, Executive Communications Resume Examples & Samples

Translate business objectives, goals and corporate values into evocative and differentiating communications that positively contribute to RBC’s brand and reputation, as well as that of the CEO’s
Ensure cross-enterprise alignment and input to communications activities involving the CEO, ensuring alignment with Investor Relations, Government Relations, Human Resources and other key internal partners
15+ years of providing strategic communications (including social media) advice and counsel at the C-suite level
Past experience in writing compelling and thought-provoking communications, including speeches, for the C-suite level
Interest and awareness of public policy issues, general economic trends and other external factors that would influence communications for the CEO
Proven results in research and amalgamating information
Results and deadline focused
LI-HH1

Senior Director IFS Executive Communications Resume Examples & Samples

Serves as chief communicator for the CEO of TIAA-CREF’s Institutional Financial Services business
Sets the strategy/develops plan for the IFS CEO’s external communications/visibility platform
Develops speeches and presentations, statements, remarks, talking points, op-eds, white papers, and other materials, including external correspondence --to support the external comms program --for delivery to external a variety of external audiences including clients, Trustees, Board Members, the news media, public officials, global business and academic leaders, and professional associations
Supports the IFS CEO’s participation in marquee industry events and important client meetings, such as Advisory Council meetings, TIAA-CREF Client speaking engagements, and conferences and industry events. Responsible for developing engaging approaches and presentations that reinforce TIAA-CREF’s strategy and align with the IFS CEO’s vision
Partners with the IFS CEO’s staff to support IFS town hall meetings, and participation in other all-employee meetings across the enterprise, including writing talking points as well as developing meeting flows and helping to manage logistics for IFS meetings
Assists with developing strategy/cascade plans and writing of internal communications for important changes impacting the organization (people, operations, strategy, etc.)
Serves as Enterprise Communications liaison to IFS business line communicators, responsible for helping ensure an efficient, coordinated and streamlined approach to employee and client communications
Maintains up-to-date knowledge of lines of business and industry trends and issues to ensure executive communications support strategic business goals
Outstanding oral and written communications skills
Ability to clearly communicate complex business and financial information, including excellent writing, editing, presentation development and proofreading skills
Financial Services or Retirement Services Industry knowledge and experience required
Knowledge of TIAA-CREF's products and services
Research capabilities and ability to form rich information networks internally and externally
Ability to work unpredictable hours when necessary as well as be available for travel
Experience creating and managing a social media presence and voice
15+ years of experience in executive communications or related strategic communications roles
Self-starter who works proactively to identify key opportunities, priorities and potential issues
Organized, deadline-driven and capable of delivering results in a fast-paced environment
Excellent interpersonal skills. Able to interact effectively with senior leaders and provide strategic communications counsel to senior-level employees
Experience managing creative agencies, writers, consultants and vendors
Ability to collaborate and work well in a team environment, across matrixed organizations

Executive Communications Resume Examples & Samples

Responsible for executive communications for Executive Vice President & General Manager, End User Computing
Partner closely with Employee Communications and Functional Communications to ensure message alignment and consistency
Active engagement across the broader communication and marketing community at VMware, sharing content and strategic thinking while seeking input from peers
Help the Executive Vice President & General Manager, End User Computing articulate VMware’s vision, strategy and value proposition in a manner that is credible, authentic and “true” for each of these two leaders
Minimum of 10-12 years of experience designing and implementing innovative communications messages and strategies within a global organization
Demonstrated success at crafting corporate communications strategy in partnership with senior leadership and across functions /geographies
Demonstrated change management / change leadership skills and organizational development consulting skills
70091BR

PMO Executive Communications Resume Examples & Samples

Deep understanding of PMO principles, processes and procedures
Experience of working at strategic as well as tactical level delivering Change Management approaches as a PMO in a complex organisation
Proven capability of managing teams
Excellent organisational, problem solving, leadership, written and verbal communication skills
University undergraduate degree
Project and/or Program Management certification e.g. PRINCE2, MSP, PMP

Executive Communications Professional Resume Examples & Samples

Serve as an integral member of the Communications team responsible for researching, drafting, designing and fine-tuning SVP communications and messaging
Create presentations, messaging, talking points, blogs, white papers and other communications as needed, with a keen emphasis on design and visual storytelling
Research IBM’s cognitive solutions and research units to surface stories, technology breakthroughs and demos, client and partner engagements and other opportunities to convey IBM strategies and capabilities in a compelling fashion
Develop a strong understanding of the complex IBM organization, its past, present and future and become immersed in the industry to gain a thorough understanding of issues affecting the industry
Deliver communications in a timely manner to support a highly demanding schedule
Review and formulate recommendations for various presentations, understanding the variances in audiences and content but always relaying our core values
At least 10 years of relevant experience with a focus on executive communications and visual presentations
Excellent visual storytelling skills – conveying complex concepts into accessible and compelling graphical images. This individual will have won industry awards, produced TED talks, and have a robust portfolio
Excellent writing skills, including experience in creating, editing and proofreading within a professional organization
An ability to synthesize information from a wide range of sources to develop thoughtful and original ideas
Being a quick study with continuous curiosity
Very high rigor and ability to understand/research advanced and emerging technologies, business trends, data, facts, stories
Collaborative style with the ability to work as part of an integrated/global team in a high pressure/matrix-based environment
Ability to develop and maintain networks inside and outside the company
Understanding of social media/digital trends

Executive Communications & Strategic Messaging Manager Resume Examples & Samples

5-7 years of experience in executive communications or messaging in the tech industry
Ability to identify, develop and tell a great story across multiple mediums, especially PowerPoint presentations
A strong design sensibility. We have a world-class, in-house creative team. You will be their partner in information design and conceptual thinking
Ability to collaborate with senior executives and stay cool in high-pressure situations
Ability to lead projects up, down and across the company. Strong project management skills. Serious attention to detail
Ability to digest complex technical information and distill it in a way anyone can understand
Knowledge of the business world, technology industry, and societal trends
Mastery of PowerPoint; Strong graphic design and related skills a big plus
Proficiency in Microsoft Office: Word, Excel, Outlook
Full-time position based at our Santa Clara, CA campus
Some travel involved
Self-motivated, driven, strong work ethic a must

Director Executive Communications Resume Examples & Samples

Drive Executive Communications - Own the full remit of executive communications for a Microsoft Corporate Vice President, including employee communications and engagement
Run Executive Communications Team - Manage a high performing team focused on driving executive communications for senior leaders in Microsoft Customer Service and Support - a global organization working with our customers in 191 countries and 46 languages
Lead end-to-end Communications - Work in partnership with the broader Services Communications team, to create the end-to-end communications plan including messaging, content, strategy and delivery to support the business objectives of our Customer Services and Support team
Change Communications - Support the ongoing transformation of Services working closely with senior executives, stakeholders and teams to provide our people with the right information and guidance
Executive Maturity - The successful candidate will be working day-to-day directly with a Corporate Vice President and managing a team of high performing communicators who are working with our most senior Services leaders. As a result, the candidate must have the ability to provide strategic counsel, while understanding the best approaches to effective communications and engagement
Experience - 10 years of executive and/or internal communications or marketing communications experience
BA/BS or higher degree, ideally with a focus in business or communications

Manager Executive Communications Program Resume Examples & Samples

In close collaboration with the senior management of HERE, the Communications Leadership Team and subject matter experts of the Communications and Marketing organizations (Employee Comms, Media Relations, Product Comms, Social Media, IAR, Governmental Relations, Brand, Marketing Activation and Creative Services), you will
3 years working experience
University degree PR, Communications/Marketing
PR/Marketing agency background is a must, ideally with long term client/account leads in technology and consumer industry
Proven working experience in project management in Communications/Marketing/PR
Proven working experience with Communications analytic/insights tool to help the team to perform on the highest level, to measure results and activities
Excellent client-facing and internal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Strong working knowledge of project tools
Proven working experience with Executive level leaders on a confidential and close day-to-day basis
Able to turn complex, technology heavy topics into digestible, compelling written and visual stories
Proven excellence in Powerpoint/Keynote and visual design capabilities
English fluent (verbal and writing)

Senior Director, Executive Communications Resume Examples & Samples

Write and edit speeches and other communications for senior executives (draft program letters, requested tributes/endorsements, correspondence, memos, internal announcements, remarksand other written materials as needed for key NBA events including NBA All-Star, The Finals and the NBA Draft
Write op-eds for NBA representatives as needed
Oversee the monitoring of electronic and hard copy executive correspondence and draft responses as needed; also proactively draft general correspondence
Write as needed for multiple audiences, including employees, executives, business partners, team owners, teams, players and fans
Provide copy-editing assistance as needed within the Communications department and to other departments
Draft talking points/scripts and background documents for speaking engagements, taped greetings and other needs
Prepare NBA executives for speaking engagements/presentations and major media availabilities
Administration and prep for companywide Virtual Town Hall meetings
Manage staff of 3-4 people including a writer/editor, fan relations representatives
Strong copy-editing skills
Very close attention to detail
Ability to meet tight deadlines and fill urgent requests
Ability to interact with staff at all levels
Proactive in approach to work
Knowledge of basketball encouraged, but not required
Minimum of 7+ years prior writing experience, including executive writing or ghostwriting
Bachelor's degree, preferably in communications, journalism or a related field

Director, Executive Communications Resume Examples & Samples

Working in collaboration with the CCO, the Director of Executive Communications will be the communications lead for the Dean, focused on researching and developing speeches, talking points, presentations and other written materials, including key note addresses, video scripts and social/digital media communications to position the Dean as a thought leader. Working in collaboration with the CCO, communications and Dean's office teams, the director will oversee all aspects of the Dean's speaking engagements including acting as a liaison with host groups and organizations as well as internal teams to develop and prepare briefing materials and background for associated events. Support staff and Dean for on and off campus events as required
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's degree in Communications, Journalism, Public Relations or related field; OR the equivalent combination of education, training and experience from which comparable skills can be acquires
Demonstrated ability to work with and counsel C-level executives
Successful completion of a full course of study in an accredited college or university leading to a master’s degree; OR the equivalent combination of education, training and experience from which comparable skills can be acquired; seven years in an integrated marketing communications role

Associate Director, Executive Communications Resume Examples & Samples

Developing, executing and managing written communications for the president and provost – including speeches, talking points, magazine columns, correspondence, opinion pieces and quotes – that
Possess excellent written communications skills and demonstrated ability to write in a manner which will persuade, influence or lead others
Possess outstanding research and analytical skills, as well as skills in conceptual editing, copy editing and proof reading
Ability to maintain confidentiality, discretion and tact on sensitive issues and in interactions with university administration
Experience in analyzing a wide range of situations and using sound professional judgment
Demonstrated ability to work independently and to meet deadlines while balancing multiple demanding assignments
Possess sufficient experience to be well-regarded across campus and to work effectively with a wide range of campus constituencies, including the president, the provost and their administrative staff; chair and other members of the Board of Trustees; vice presidents, deans, faculty members, students, donors and alumni
Demonstrated interpersonal skills in working with a variety of people to gather information for executive communications and to balance varying perspectives and input
Ability to apply a thorough knowledge of the principles and concepts of a number of topical yet unrelated fields of expertise along with the ability to communicate often highly technical information in a manner easy to understand

Executive Communications Writer Resume Examples & Samples

Researches and writes complex, high-profile speeches and communication pieces for Vanguard’s Chairman and CEO, Vanguard’s Chairman Emeritus, and other senior executives
Meets with the Chairman and CEO on a regular basis. Advises and consults with the CEO on messaging and communications strategies. Pitches new ideas. Finds creative ways to tell Vanguard’s story
Creates in-depth, compelling communications on a range of subjects, including: the investment industry, Vanguard funds and services, financial markets, the economy, regulatory matters, leadership, business ethics, corporate governance, community involvement, corporate strategy, and internal communication topics
Displays versatility in producing clear communications through a wide range of styles and formats, including formal speeches, powerpoint presentations, blogs, videos, letters, articles, op-ed and bylined pieces, and social media channels
Tailors messages to serve the needs of different audiences, including employees, clients, media, social media, students, industry participants, and community organizations
Serves as a representative of Vanguard and Vanguard’s CEO in dealing with external speaking opportunities. Evaluates new speaking opportunities and makes recommendations to the CEO
Develops and maintains working relationships with partners and stakeholders inside and outside of Vanguard
Plays a leadership role on large projects (such as video productions, communication campaigns, company-wide events) and provides creative direction and guidance on messaging
Actively partners with Vanguard’s PR team to that Vanguard communications are on time and on message. Supports PR team in producing communication materials as needed
Mentors and coaches less experienced writers by providing specific feedback on their copy, story ideas, and interviewing skills
Protects and enhances the image and reputation of Vanguard and its leaders
Leads or participates in special projects and performs other duties as assigned
An undergraduate degree in English, journalism, or communications, or an equivalent combination of training and experience. Graduate degree in communications or business preferred
Minimum five years general business experience with experience in communications, public relations, and/or journalism preferred
Familiarity with social media. Ability to develop and carry out social media communication strategies
Ability to communicate to different audiences
Demonstrated ability to explain complex subject matter in plain English
Ability to work effectively and independently on multiple projects
Knowledge of financial markets, investing, and mutual funds
Proficient in Microsoft Word, PowerPoint, and Excel

Executive Communications Specialist Resume Examples & Samples

Drafting substantive written material for the Executive Office as requested, including statements, speeches, articles, talking points, key messages, letters, etc. The materials may be for internal or external audiences, specific stakeholders, industry groups, etc
Reviewing communications prepared for the President by others to help ensure consistency of voice and messaging
Maintaining an archive of speeches and presentations that can be easily accessed as appropriate
Extracting key messages from speeches, presentations or articles for dissemination through social media channels in collaboration with the Communications Department’s Social Media team
Be able to write to inspire audiences about the promise and accomplishments of cancer care and research at Dana-Farber and elsewhere
Be able to modify writing tone and voice to match the needs of different audiences (general consumer, academic, donor, etc.)
Be politically astute and sensitive to nuances in the organization and the field
Monitor and analyze policy issues and trends in health care, specifically oncology, to ensure that they are consistently and accurately reflected in executive communications
Work independently under broad overall direction
Have demonstrated sophisticated judgment and discretion
Be receptive to constructive feedback
Identify, research and analyze complex issues
Develop strategic working relationships across the organization and work with appropriate leaders, faculty and staff to ensure information is accurate, current and appropriate
Handle numerous projects simultaneously and on deadline

Coordinator, Executive Communications Resume Examples & Samples

Demonstrated writing experience in focus area
Proven experience in using marketing analytics to make informed communications decisions
Professional writing and editing skills with the ability to interpret corporate goals and translate them into effective communications
Demonstrated ability to adapt to evolving communications techniques (e.g., writing for multimedia, infographics and social media)
Proven ability to assess and understand target audience attitudes, opinions and preferences
Excellent analytical, negotiation and project-management
Exceptional interpersonal and teamwork
Demonstrated ability to work with staff at all levels of the organization
Ability to manage and adapt to multiple and rapidly changing priorities required
Strong organizational skills required, including demonstrated ability to maintain production schedules and strictly adhere to timelines and budgets
Competency in Microsoft Office suite, with advanced user capabilities in PowerPoint and Excel preferred

Director, Executive Communications Resume Examples & Samples

Seasoned professional with communications and public relations expertise as typically obtained during 10 years of experience in progressively senior positions, preferably in an agency, healthcare, or entrepreneurial environment
Solid expertise in developing executive speeches and inspiring, motivating and differentiating strategic message platforms, including positioning, crafting storylines, talking points and content
Experience in successfully counseling senior executives on communications issues with a proven track record of raising their visibility internally and externally
Demonstrated history of influential speech writing and engaging spokesperson experience on the C-suite and regional/national media level
Proven experience in managing comprehensive executive communications, media relations, and marketing programs to advance an organization’s strategic mission and goals
Experience with creating thought leadership, executive platform development and messaging, and social media content that contributed to a changed/enhanced perception in the market is valued
Excellent media relations background with a history of building effective media relationships
Strong experience in developing and executing media strategies, including social media and digital marketing
Senior counselor with thorough and applicable knowledge of strategic planning, business development, media relations, employee engagement and crisis communications, including executive speech writing and spokesperson techniques
Understanding of the challenges and dynamics within a large enterprise, including a sensitivity to multicultural communication
Working knowledge of selecting/hiring third-party talent for creative services, graphic design and production, publication development and management, social media and speechwriting
Solid understanding and current knowledge of multi-media communications, including video, photography, audio and PowerPoint
Desire and demonstrated ability to continuously learn and enhance skills
Understanding of and experience with Lean or other process improvement philosophies and methodologies desired
Professional writing and editing skills; excellent spokesperson skills with the ability to articulate a vision while exhibiting a positive public speaking presence
Ability to energize, mobilize, and influence by fostering productive and collaborative working relationships with internal and external constituencies to achieve business goals
Collaborative working style and ability to develop/sustain productive work relationships with key stakeholders, technical personnel, external vendors and consultants, functional and project managers, and all other individuals and groups across all areas and levels of the organization as well as external consultants
Demonstrated ability to synthesize information and ideas to create plans that generate an engaging and positive reader/listener experience that perpetuates brand awareness, shares the Sutter Health’ vision for healthcare, and generates a preference for our products, and services
Ability to lead highly complex, multi-year efforts, include the proven ability to meet deadlines on time and on budget
Strong negotiation skills with the ability to influence others without direct lines of authority
Demonstrated ability to communicate complex concepts and ideas effectively to all levels within the organization
Strong business acumen, analytical ability and outstanding written and oral communications skills

Director, Executive Communications Resume Examples & Samples

Direct and manage development and execution of executive leadership communications strategy and programs for internal and external audiences; coordinate internal and outside resources including public relations agencies, vendors and contractors as necessary
Cultivate relationships with internal leaders, partners and stakeholders as well as external stakeholders including media, community leaders and partner organizations
Serve as a spokesperson and reliable source for news media (i.e., local broadcast, regional newspapers and online publications), translating executive and brand messaging while ensuring message discipline
Proactively identify and recommend opportunistic communications that support executive leadership strategies/goals, monitoring and leveraging daily organization and media news
Work closely and integrate executive communications strategy/execution across entire leadership group, identifying opportunities for each to have their own voice while complementing others, while aligning all to overall mission and vision of organization
Writes executive level communications pieces including strategic communications plans, speeches, internal/external emails/memos, internal/external messaging, internal/external Q&A, press releases, byline articles, opinion editorials, letters to the editor and more
Provide coaching and media training to executive leaders for internal and external communications
Performs other duties as assigned or apparent
Bachelor’s degree, with major in Public Relations, English, Communications, Journalism, Mass Media, Marketing or related field
Seven years of executive (president and/or C-level) communications experience, within a corporate public relations and/or communications department for a public company and/or in a highly regulated industry
Experience working with leaders at major brands and/or within the higher education industry
Demonstrated experience developing and executing executive leadership strategic communications programs including proactive and reactive initiatives as well as issues management
Experience in community affairs, consumer engagement and business relationship management, particularly with respect to stakeholder engagement
Experience directly working with journalists
Exceptional executive leadership writing skills including, but not limited to, speech writing, internal/external emails/memos, messaging, bylines, press releases, opinion editorials, letters to the editor and more
Ability to develop relationships with executive leaders in order to create communications materials in their voice; and for multiple leaders across the organization
Demonstrated ability to convey a professional image, physically and verbally as well as effectively represent the organization as appropriate internally and externally
Ability to translate business, initiative and/or project priorities and measureable results into communications materials that make them relevant to internal and external audiences
Demonstrated ability to develop and lead executive social media strategy including management of all social media platforms, content development and long-term editorial calendar
Strong speaking and presentations skills to executive audience
Skilled at providing constructive coaching and feedback to executives and putting strategy in place for short- and long-term improvement

Director, Executive Communications Resume Examples & Samples

Identifies, researches, writes, produces and coordinates clear, vivid text for speeches, op-eds, talking points, presentations, essays, articles, video scripts, website copy, correspondence and other projects for senior executives
Collaborates with design team on high-quality, differentiated visual presentations for senior executives
Partners with the Executive Communications team leader in shaping and driving executive communications strategy and execution
Monitors the healthcare, political, business industries through internal and external resources and generates ideas for content; conducts background research, interviews and literature reviews
Develops relationships with senior executives and other members of the organization to promote consistent messaging among audiences and support BCBSA and BCBS System goals
Provides on-site support as needed for executive engagements
Provides writing and editing support across the Strategic Communications function
Performs any other duties or tasks as assigned or required
Bachelor’s Degree in journalism, communications, social science, public relations or related field plus 8-10 years of communications/speechwriter experience. Background should include direct support of a prominent leader (senior executive/official) including extensive experience as an executive speechwriter
Mastery of communication principles, methods, practices and techniques
Mastery of communication strategies and superior creative skills
Superior written and verbal communication skills including excellent writing, proofreading and editing abilities and command of grammar/punctuation, style and format
Ability to craft a script that is personally and professionally representative of the speaker
Demonstrated skill in strategy, planning and execution of organizational narrative
Strong executive presence and attention to detail and accuracy
Excellent interpersonal skills including the ability to develop and sustain relationships at all levels of the organization
Proficiency in research and mining data for content
Data-driven approach to communications and ability to measure using different tools and metrics
Ability to work in a fast-paced environment, managing multiple simultaneous projects under strict timelines and within ambiguous, undefined, sometimes confidential circumstances
Robust experience and understanding of business and corporate strategy
Superior written communications skills including excellent writing, proofreading and editing abilities and command of grammar/punctuation, style and format
Excellent interpersonal skills including the ability to develop and sustain relationships at all levels of the organization, managing multiple stakeholders, team members and leadership initiatives
Proficiency in research and mining data for content and ability to grasp complex issues and translate them into easily understood concepts
Superior project management skills and organizational ability to work in a fast-paced environment, managing multiple simultaneous projects under strict timelines and within ambiguous, undefined, sometimes confidential circumstances
Persuasive communicator with excellent networking and relationship-building skills and strong interpersonal skills who demonstrates the ability to be successful in a collaborative, matrixed environment
A decision maker who is skillful in his/her ability to make sound decisions, to communicate with confidence at all levels and to effectively influence key decision makers
Deep and broad understanding of the healthcare industry, healthcare system changes, health insurance and the Affordable Care Act

Director of Executive Communications Resume Examples & Samples

Bachelor’s degree or higher in a related field
Experience writing for higher education technology sectors
Evidence of ability to multitask and manage many complex projects and deadlines in a fast moving environment
Demonstrated ability to collaborate effectively with diverse teams
Experience in mentoring and developing staff
Experience editing and writing for C-Level audience
Demonstrated customer service approach to all communications and interactions with internal and external stakeholders

Executive Communications Resume Examples & Samples

Primary task manager for the Chief of Staff leading directorate-level task managers and process improvement for an ever-changing and growing policy environment
Uses Accenture Task Management Tool software and internal USCYBERCOM task managing system
Parses and manages external taskings for organization on behalf of Chief of Staff. Creates new tasks for command-wide input
Task management subject matter expert, providing command training, desk side support, and managing the accesses for a staff of more than 200 over two systems and three separate domains
Use of Microsoft PowerPoint to incorporate external and internal briefings to set agenda for Commander and Functional Decision Boards
Prepares sets up and run meetings with key leaders for command decision processes, up to a three-star level
Active member of Knowledge Management Working Group, providing Chief of Staff input and feedback into command Knowledge and Content Management processes
Content Manager for the Chief of Staff on cross-domain SharePoint portals
Produces written documentation of meeting results
Assists with meeting and information forum facilitation, to include organizing, scheduling, and hosting, when appropriate
Drafts, reviews, edit and publish written documents in support of Commander and Deputy Commander, JFHQ-DODIN
Coordinates with DISA & USCYBERCOM to ensure consistent messaging and themes in written products
Works as a member of a team to ensure production of quality written products
Security Clearance: Top Secret/ SCI eligibility (mandatory), subject to C/I Polygraph
BA/BS degree in Information Technology or Information Security, Computer Science, Intelligence Analysis, Cyber Security, or another related field of study or equivalent 3+ years performing staff functions
Demonstrated English writing and presentation ability. Ability to present analysis to large groups
CAG, Directors Group, or other Command Staff element experience
Demonstrate understanding of defensive cyber operations
Certifications: DOD 8570 IAT Level II compliant (CompTIA Security+ ce or equivalent)
Advanced communication and presentation skills (verbal and written)
Strong Interpersonal, organizational and critical thinking/problem solving skills
Flexible, dependable and be able to multi-task with priorities
Demonstrated experience of providing excellent customer service
Ability to perform duties in the Department of Defense’s (DOD) classified and unclassified environments including JWICS, SIPRNET, and NIPRNET
05-07 years w/Bachelors Degree

Advisor, Executive Communications &onebt Resume Examples & Samples

Support transformation communications, incl. President’s Calls, Cascade Deck, President’s Brief, Transformation campaigns, articles, interviews and videos
Ensure coherence and alignment on transformation messages across BT, including site level
Manage and disseminate company-wide business critical announcements across all internal communications channels
Establish and embed content on Bombardier Transportation. Transformation in all internal communications
Identify and implement effective communication channels to cascade content from the BT Transformation team
Deliver consistent messaging across all internal communications channels, especially in relation to Bombardier Transportation Transformation
Advise on how to develop and maintain standardized communications channels supporting the implementation of Bombardier Transportation Transformation
Recommend key information channels and tools to best reach BT’s internal target audiences
Advisor on English language content
Provide consistent information about Bombardier Transportation’s strategic and business objectives
Deliver English language content on behalf of the Bombardier Transportation Transformation team
Analyze and revise content on Bombardier Transportation Transformation
Produce content to be cascaded across Bombardier Transportation Transformation team down to improve awareness and engagement of teams
Deliver tailored editorial content for specific target audiences across a range of internal communication channels
Exemplary communications skills
English on native speaker level
Strong editorial and proofreading abilities
Flexibility and ability to progress a high volume of work under tight deadlines
Demonstrate professionalism and agility in a dynamic environment serving different stakeholders
Strong team player skills
High proficiency in Microsoft Windows and Office products and extensive intranet experience
Able to prioritize and juggle multiple tasks

Senior Director Executive Communications Resume Examples & Samples

Owning the executive comms agenda of the Executive leaders who are based around the globe
Working in close collaboration with the subject matter expert teams such as Media Relations, Social Media, Industry Analyst Relations, Governmental Relations and of course Employee Communications
Advancing the visibility and the impact of the Executives both internally and externally
Ensuring seamless, coherent and timely messaging from the Executives to all stakeholders inside and outside the organization
Developing the Executives as approachable, active and engaging communicators by acting as a strategic partner for HERE leaders
Leading the Executive Comms team (4FTE, including yourself). The team is responsible for the creation and carefully planned execution of effective Executive Communications strategies, guided by HERE’s head of Executive & Employee Communications and the overall Corporate Comms agenda
Have a university degree
Have team leader experience
Have excellent message creation, writing and editorial skills
Can partner and debate on strategic and executive level
Is able to identify and vet external speaking opportunities
Have a radar for picking up employee sentiments and interpret them
Can easily identify opportunities for executive interventions and rapid responses in conversations and user generated content

Executive Communications Resume Examples & Samples

Conceptualize and develop visually stunning artwork/graphics for print, video and interactive media
Translate creative directions and objectives into visual concepts following the house style/brand guide
Plan, create content, produce & edit video and audio projects
Ability to copywrite and produce article is added advantage

Executive, Communications Resume Examples & Samples

Tertiary Qualification in Marketing/Business/Communications
Minimum 5 years marketing communications experience
Preferably an understanding of Marriott’s various work portals and how to access or utilize them effectively
Experience and proven success at managing an integrated communications plan for multi-brands
Understanding of market segmentations analysis to determine communication strategies
Current Press Network at senior level, able to direct strategy and angles for media focus
Strong ability to adapt to a new environment and show flexibility in handling complex matters involving multiple parties
A problem solver and can work independently with minimal supervision
Excellent written and verbal communication/personal presentation
Ability to deliver PR training in absence of Director
Quantitative/financial skills desirable
High level skills in word, excel, and power point usage. Desktop publishing skills desirable

Executive Communications Support Resume Examples & Samples

Active DoD TS/SCI Clearance
Possession of excellent listening and interpersonal skills
Knowledge of Microsoft products: Office, Visio, Project, and SharePoint
Ability to handle multiple tasks simultaneously in a fast-paced, quickly changing environment, and maintain a positive attitude
Capable of preparing and presenting executive level briefings
Experience leading complex interdisciplinary projects in a Department of Defense (DoD) environment to include design, development, production and operations
Experience accessing and evaluating information technology systems and making recommendations to management about incorporating systems into the enterprise architecture
Critical thinking – ability to visualize and articulate end-to-end systems solutions
Ability to be a self-starter and work in a team environment

Director, Executive Communications Resume Examples & Samples

The Expert level of Integrated Communications covers all or a selection of GC’s communications objectives or programs
At the Expert level this job may include hands-on media relations and/or employee communications responsibilities (building channels, creating and sharing content, and reaching out to audiences)
Several years of experience in hands-on design and implementation of communications concepts and plans
Experience in communications to more than one influencer type (media, bloggers, analyst, governments officials, employee communications)
English is either your native language or you have excellent English writing and editing skills
Several years of personnel management or (virtual) leadership responsibility
Experience in communications for change management processes
Professional communicator who is not shy to express opinions and consult others on communications activities
Self-motivated and team oriented
Flexible and able to cope with stress
Understanding of IT market
Editorial experience a big plus

Director of Executive Communications WW Sms&p Resume Examples & Samples

Manage executive platform aligned to strategic priorities of the leader and organization
Collaborate with teams inside the organization and Worldwide Commercial Business and Global Sales and Marketing and Operations as well as Product Marketing to gather data and content for internal communications and external presentations
Deliver senior executive level briefing materials, scripting/messaging for internal and external keynotes and presentations (Microsoft Inspire (WPC), July Readiness Events (MGX), EBCs, etc.)
Drive communications to WW audience of +5,000 employees across channels (email, video, Yammer, SharePoint and events) - quarterly ROB and milestones (PRISM, WWSMM, Readiness (MGX))
Run All Hands for +500 people (5 per year), to drive WHI, LEI and Strategy Index
Align messaging to corporate and commercial narratives (Bold Ambitions, Digital Transformation and MS Culture)
Lead the SMS&P Communications Council to nurture a community of shared best practices and alignment on messaging
Run SMS&P Stories Community v-team to drive storytelling for customers and partners
Manage leader social and digital personal branding on Twitter, LinkedIn, Facebook and owned blogs
Partner with Corp. Comms PR lead on briefings for earned or owned media engagements
Manage marketing/vendor budget and agency resources aligned to keynote, media and event execution
BA/BS in Journalism, Marketing or Communications (or equivalent)
10+ years communications, public relations, marketing or executive communications experience
Understanding of Microsoft’s commercial business solutions, including customers and partner ecosystem Business maturity and experience working with senior executives
Exceptional messaging and writing skills
Know how to leverage multiple channels to land meaningful communications (events, video, social, PR, etc.)
Good eye for graphic design and multi-media creative (PowerPoint, Sway, videos, etc.)
Great attention to detail and ensures accuracy in all communications deliverables
Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders Ability to manage multiple communication projects simultaneously and drive strong work-back plans

Director, Executive Communications Resume Examples & Samples

Develop and implement an executive communications plan that ensures all associates within the supported business units understand Gartner’s mission critical priorities, specific objectives, and progress against goals
Continuously improve and innovate the creation and execution of quarterly Town Halls and other key presentations and forums
Develop and maintain trust-based relationships with the two SVPs, their direct reports, and other key stakeholders as necessary
Prepare compelling content (written and visual) that clearly distills key messages
Create and implement a communications plan to translate business unit strategy into engaging internal communications that inspire, engage and align activity across all associates within the target organizations
Serve as a trusted business partner by providing communications counsel and tactical script, messaging and presentation support for Town Halls and other key presentations and forums
Create concise, compelling and timely internal communications that utilize all available media including, but not limited to: written communications, presentation graphics, video, WebEx presentations and our intranet
Leverage and continually improve upon an internal communications protocol/checklist to ensure consistent, flawless execution
Collaborate effectively with senior executives, their leadership teams and others across the business in support of executive communications strategy
Plan for continuous improvement and innovation across all activities
8+ years’ experience in an internal communications, public relations, corporate communications or marketing role
Demonstrated strength in working cross-functionally with senior executives on content creation
Proven ability to manage multiple, competing priorities
Demonstrated creative and strategic thinking
Familiarity with teleprompter equipment is a plus
Must have strong understanding of technology industry
Must be able to interface with all levels of the organization, including corporate executives and business leaders

Director Executive Communications Resume Examples & Samples

Collaborate across multiple departments and disciplines within the organization to ensure effective and thorough communication from the executive office in alignment with company mission, values and leadership brand
Provide daily guidance and direction to the executive office on internal and external events to include preparation and debrief following events for continuous improvement
Participate in strategic planning, execution, tracking, budgeting & reporting of internal communication initiatives
Evaluate the effectiveness and efficiency of communications channels and messaging relative to the executive office and obtain feedback from key stakeholders
Identify ways to increase MGM’s leadership brand and reputation across the employee base
Ensure all communications initiatives are aligned with MGM’s leadership brand and successfully delivered via appropriate communications channels
Build/maintain relationships with leaders to develop and implement proactive communication initiatives for the executive office
Collaborate with business partners, including Corporate Human Resources teams, Corporate Communications & Public Affairs, Public Relations, Social Media and other members of the Executive Communications Council to create strategies in support of corporate and industry initiatives
Work with internal and external communication teams to identify best practices and determine communications channels to support business objectives
Provide Executive communications support to senior executive staff, including preparing objectives, talking points for internal and external speaking engagements, written employee communications and Company announcements, etc
Support Quarterly Chairman’s Town Hall meeting preparation and scripts for the executive office
Create and maintain a positive work environment including providing team building opportunities and working with team members on job growth, training and professional/personal development
Bachelor’s degree in marketing, mass communications or journalism
Must have a minimum seven - ten years of communications experience in fields of Corporate Communications, Public Relations, Journalism or related field
Advanced computer skills in Outlook and Word required. Skills in desktop publishing software, graphics, and presentation software, Excel and html deemed favorable
A deep knowledge of the Communications profession and specifically executive communications strategies and tactics
Must be able to communicate effectively in English, through various communication tools including newsletters, pre-shifts, email, video, PowerPoint, Keynote, Web, Social Media and more
Strong organizational skills and attention to detail required
Strong decision-making, problem-solving and strategic-thinking skills required.  Strong proof reading skills required
Ability to maintain confidential information required
Must have interpersonal skills to deal effectively with all business contacts, internal and external
Need working knowledge of print production and other communication development processes
Must be able to multi-task and perform at high level in fast-paced, demanding environment
Must maintain a professional, neat and well-groomed appearance, adhering to MGM Resorts standards

Director of Executive Communications Resume Examples & Samples

Developing executive presentations from inception to finished product
Defining ways to most effectively tell and communicate the ISRM story
Coordinating with experts to deliver customer-focused material and presentations at key internal and external events
Extending our thought leadership platform to amplify our voice
Developing, updating and delivering the overall executive communications strategy
Defining goals and metrics for the successful execution of the communication strategy
5-10 years of communications and awareness experience, including the proven ability to work closely with a variety of disciplines, including technical and engineering teams
The ability to collaborate with multiple stakeholders and to work effectively with multiple stakeholders is critical in this role
Outstanding verbal and written communication skills, with the ability to clearly articulate complex issues are essential
Success in this position requires strong communications skills, and the ability to lead and influence others
High level of executive maturity and experience working with leadership
Proven ability to produce high quality written communications and presentations under tight timelines and be able to work under pressure to manage multiple projects simultaneously
Experience using Microsoft products such as SharePoint, SharePoint Online, Excel for Business Intelligence, and strong PowerPoint skills for executive and customer consumption
Agile spirit working on a fast-paced and ever-evolving security environment
Ability to deal with ambiguity and agility to learn new skillsets while delivering
Solid track record of delivering through teamwork, influencing without authority, and resolving conflict

Executive Communications Partner Resume Examples & Samples

Create and drive integrated communications strategies for senior executives aimed at driving thought leadership, gaining mindshare and driving preference and familiarity with the Philips brand and businesses and extending Philips’ leadership as a health technology company
Act as key Communications partner toward allocated senior executives, responsible for end-to-end delivery of communications needs. This can include thought leadership, speaker engagements, media, social, crisis, management and employee communications
Evaluate and prioritize key communications opportunities in line with the company’s strategy. Plan to maximize value and impact. Work with markets to leverage exec through local events that support local business
Coordinate & prepare internal leadership and employee focused communications (e.g. town halls, leadership events, etc.)
Delivery of related Communications materials (working with internal content experts/agency)
Ensure structural alignment of content, messaging, positioning plans for executive outreach across the communications ecosystem
Contribute to integrated communications planning from executive positioning perspective
Ensure a high quality of work according to brand guidelines, key messaging and team ambitions
Communicate ideas clearly and persuasively within team and to stakeholders
Bachelors/Master’s degree in Communications or related area
8+ years of experience positioning senior executives as thought leaders for a commercial organization on topics related to business, environment, social issues
Proven expertise in building compelling business storylines
Demonstrated track record in health technology communications in the B2B and B2G space
Experience working with and managing relationships with key stakeholders, including executives, agencies, global media partners, publications and governmental and non-governmental organizations and platforms
Demonstrable expertise elevating overall company and executive perception in new or adjacent industries
Excellent communication skills; understanding of functional Communications best practice. Ability to influence without authority
Ability to work as an integral member of a multifunctional team within a matrix organization
Strong project management skills, strategic thinking ability as well as efficient execution
Native English speaker/writer
Curiosity, energy and a pro-active approach

Senior Director, Executive Communications Resume Examples & Samples

On your resume we’ll see several examples of communications roles you’ve held where you’ve been required to write speeches and talking points for executives – both internal and external communications
You have writing samples and other supporting media (eg. video of an executive giving a speech that you wrote, media article placements or bylined articles that you were responsible for) that you would love to share with us to show your talents
You have the ability to craft and convey executive messages clearly and authentically, both internally and externally, and can provide guidance to executives on what will resonate with employees, media, influencers and others
You are incredibly organized with a calm demeanor, and can execute flawlessly with a sense of urgency, discretion, flexibility and passion
You have a Bachelor’s Degree in Journalism and experience working in media or public affairs – with a mix of agency and corporate experience
You are ready to take the next step in your career as the voice of the executive for the CEO of Dun & Bradstreet

Director of Executive Communications Resume Examples & Samples

Lead and grow a team of professionals charged with providing strategic communications counsel to senior executives
Partner with senior executives to develop and implement effective communications strategies, including the appropriate channels, cadence and audiences for communications on a wide variety of mission-critical topics
Establish and proactively drive thought leadership platforms for executives to deliver a strong external voice for the company
Work with stakeholders in multiple functions to align messaging communications cadence
Lead content planning and development for major employee events such as global town halls and functional all hands meetings
Collaborate with cross-functional communications and business colleagues proactively to bring the right information and insights into each communication initiative
Maximize the opportunities for executives to deliver the Hitachi story to a variety of audiences and articulate the company’s vision, mission and key priorities

Executive Communications & Corporate Responsibility Intern Resume Examples & Samples

Serve as part of the broader Corporate Communications & Public Affairs team and support executive communications, corporate social responsibility and internal communications
Support employee volunteer initiatives including Team Cox projects and departmental teambuilding activities
Assist with content development and proofing for internal and external channels
Previous internship experienced desired

Director of Executive Communications Resume Examples & Samples

Become the voice of the C-suite with a focus on our CEO and key business leaders
Help to identify key new audiences and opportunities that map to our business priorities and provide ROI for our executives’ time
Work with the content marketing, PR, creative, campaign and digital marketing teams to produce narratives that work on multiple story-telling levels and captivate our audiences
Plan a world class speaking program to raise our profile and reputation in the key markets and sectors in which we operate, or wish to operate
Research audiences, event agenda, and topics; map the appropriate messages and ARM executive speakers to the opportunities; ensure end-to-end smooth delivery
Develop powerful and visually-compelling C-suite keynote presentations, articles and other vehicles that tell our business story
Debrief executive and business leads following each presentation to achieve continuous improvement
Builds strong and lasting relationships based on mutual trust
Applies critical thinking to select the best way forward
Demonstrates a positive attitude in gaining insight from team experiences and is receptive to feedback
Demonstrates a helpful, can-do attitude

Senior PR Manager, Executive Communications Resume Examples & Samples

Cultivate and own strategic media relationships with business, technology and broadcast reporters
Craft, pitch, and drive high-impact feature stories with a variety of media
Provide strategic communications counsel to c-level executives and leaders,as well as strategic Box partners
Drive positioning and messaging for major company initiatives, and responses to key issues and industry developments
Lead the creation of strategic content — including keynote presentations, Op-Eds, storylines, company statements, FAQs, talking points and videos
Provide coaching, speaking and media training to Box leaders and spokespeople
Work with and manage PR agency teams and resources

Executive Communications Specialist Resume Examples & Samples

Maintain ongoing understanding of business initiatives, event goals and strategies
Integrate communication priorities by reviewing, assessing and coordinating all messaging objectives related to events and executive communication
Achieve alignment with the event team and leadership on recommendations for strategic messaging
Write – Write all communications including copy, scripts, speeches, memorandums and messaging for a variety of events, presentations and internal communication vehicles. Often serve as the ghostwriter for Senior Executives, in addition to working with strategic messaging consultants for event scripting
Consolidate messaging to provide the most concise and effective communication, coordinated, relevant and timely
Deliver strategic and effective messaging that comes out of the Executive Planning Process
Coach – Provide recommendations to event sponsors and executives to help them achieve timely, relevant and targeted communication to support employee engagement and event success
Prioritize and Allocate Messaging – Ensure strategic alignment of all communication by utilizing the corporate and editorial calendars to prioritize and allocate messaging. Ensure internal communications strategies are executed through effective event messaging
Engage & Maintain Vehicles – Monitor, filter and moderate content to ensure event messaging is timely, relevant and targeted
3-5 years’ experience in communication responsibilities or related field with at least one year of writing / editing experience required
Experience in event/script production and experience working with executives preferred

Director, Executive Communications Resume Examples & Samples

10+ years of experience in executive communications
Executive communication experience supporting sales teams
Experience with developing and implementing complex communication strategies and plans
Executive reputation building experience
Demonstrated experience in enterprise collaboration, social media engagement
Experience managing intranet content; familiarity with social media; SharePoint experience highly preferred
Ability to collaborate with stakeholders at all levels of the organization, including leaders and managers
Partner with other corporate functions, such as marketing, corporate communications, service, customer support, etc. to align messaging platform
Must be able to think strategically within the ‘big picture' framework of the company, while also finding innovative ways to build brand
Ability to quickly grasp complex subject matter and translate it into messaging that is easily understood by constituency at all levels; ability to determine which information is appropriate for which audiences and for which channels
Strong project management and cross-group collaboration skills, demonstrating the ability to plan and drive for results and hit deadlines while working with diverse groups within the organization
Expert tools knowledge and technical skills working with Prezi, WebEx, videos and other communications applications. *Digital communications background is an asset
Self-starter, detail-oriented, proactive, able to work independently as well as in teams
Strong communicator – written and oral -- is a must!
BA or higher in communications or business

Internal & Executive Communications Specialist Resume Examples & Samples

Proactive, practical and strategic counsel and support to senior business leaders across the Asia Pacific region on their internal regional communications
As part of this, the individual will collate feedback from a number of sources on the content of a message to employees and ensure that the feedback is accurately reflected in the communication, and that feedback is properly tracked
Events management, including the organization and support of global town halls, audio conferences and web casts
Development and implementation of new internal communications tools and processes
Support with the production of internal videos and other multimedia materials

VP of Executive Communications Resume Examples & Samples

Bachelor degree in journalism, marketing, communication, public affairs or relevant field from an accredited university
10 years of experience in a supervisory role in public relations or media relations
8 years of experience in working with the news media
8 years of experience in working with senior leadership and executive management
8 years of experience working for a public company writing financial communications
8 years of experience managing a multi-million dollar budget
5 years of experience in managing social media
5 years of experience utilizing Microsoft Office Products, including Word, Excel and PowerPoint

Group Manager, Executive Communications Resume Examples & Samples

Experience in senior executive communications leadership role(s) in highly visible and matrixed global organization(s)
Proven track record working with senior executives on internal and external speeches, presentations and other deliverables
Possesses the poise and intrinsics to effectively counsel senior leaders
Successful track record of getting things done in a highly-matrixed organization and has keen sense of urgency
Global mindset and demonstrated experience working with global teams
Proven ability to develop and execute big picture, global PR and executive communications strategies while demonstrating results
Bachelor's degree in a related discipline or equivalent work experience required
12+ years of related PR, media, communications and/or marketing experience preferred; experience in communications, securities, financial services, private equity or consulting industry is preferred

Senior Advisor, Executive Communications Resume Examples & Samples

Develop internal communications and external speaking engagements - meeting presentations, multi-media, scripts, blogs, key messages, talk points and executive perspectives
Research audience expectations, event agenda, topics and remarks of other speakers, physical space and need for audio/visual support, and assist executives in focusing the purpose of each speech to tailor messages for audience appeal and impact
Perform content and image research and develop detailed speech outlines for executive approval
Write speeches that compel audiences to think, feel or act. Provide audience evaluation forms to measure success of each speech. Debrief with executive following each presentation in order to achieve continuous improvement. As required, provide speaker coaching to executives
Develop plans to market speeches to additional audiences via Web and print vehicles to increase range, penetration and reinforcement of messages, resulting in greater message visibility, recall and buy-in by targeted audiences. Goal is to position executive as a “thought-leader” among industry peers, employees, investors, vendors, suppliers, communities and on the national stage
Research and identify appropriate speaking venues in which to place senior executives. Candidate will establish and maintain strategic relationships with sponsors of industry and leadership conferences, forums, symposia and other events in order to secure favorable agenda placement for company executives
Liaise with appropriate senior leaders to inform /provide perspective to executive communication efforts
Coordinate monthly open conversations with employees, the President and the Chairman and coordinate a strategic approach to in-person town halls
Manage overall executive communications/events calendar

Executive Communications & Corporate Responsibilities Intern Resume Examples & Samples

Assist with the planning and execution of events like the Cox Employee Giving Campaign and leadership engagements
Maintain and enhance social media profiles for Cox executives
Provide basic presentation design assistance in PowerPoint
Preferred completion of upper level communications, journalism or related courses

Manager, Executive Communications Resume Examples & Samples

A minimum of five (5) years of professional experience
Ability to work independently; includes the ability to recognize the need for involvement of supervisor and other teams and peers
Ability to take direction with minimal explanation and to understand concepts quickly
Ability to be available and accessible during non-traditional hours when/if needed
Experience managing communications for high-level corporate executives

Senior Manager Executive Communications Resume Examples & Samples

Interact directly with executive team, including CEO- providing guidance and consulting to create strategies that achieve executive objectives
Manage strategic leadership, organizational and associate development projects and initiatives that drive effectiveness and are in alignment with and / or result from enterprise programs or internally driven Organizational Development & Effectiveness (OD&E) initiatives
Serve as a professional consultant and assumes various project roles, as assigned, across multiple OD disciplines including: leadership development, associate training and talent development
Provide guidance, expertise, and project management for the planning, design, development, and implementation and alignment of OD&E program and communication initiatives
Assist with the overall strategic direction, ongoing evolution, and role of the OD&E team
Build strong individual and organizational relationships and interact with all organizational levels, including senior leadership, concerning complex communication issues and opportunities and their impact to the business
Is a critical contributing member of enterprise and operational program and project teams representing OD&E
Lead matrixed project teams
Work closely with other OD&E leadership to ensure consistency in strategic direction, implementation, and delivery of executive communication and related OD programs and projects
Represent OD&E and partner with business stakeholders on identifying needs and implementing appropriate solutions for the organization, leaders, and associates as necessary. Consults with business partners to identify solutions to close capability gaps
Develop, approve, and manage when assigned OD&E project management activities including strategy, scope, resource requirements, performance outcomes and objectives, communication, escalation and risk management activities for organizational initiatives that have an organizational development and capability impact
Demonstrate personal and professional credibility and integrity. Leads by example – lives all the values and behaviors of the Dynamic Organization all the time and displays passion for the Dynamic Organization
Travel up to 25% may be required. Ability to travel and work non-traditional work schedules as needed
Bachelor’s degree in English, Communications, Communications Design, Journalism or related field required. Master’s degree in same or MBA preferred
8+ years’ experience in communications and or visual design with specific ability to develop strategic communications for senior executives
Proven experience and ability to design, develop, write, edit and proofread various forms of content, in various media
Familiarity with project management concepts and tools preferred Excellent time management and organizational skills
Solid skills in Microsoft Word, Microsoft Excel, Microsoft SharePoint, Microsoft Outlook and Microsoft PowerPoint. Basic web design skills preferred
Must possess advanced conceptual development, design and layout skills
Consultative expertise required to support clients in identifying questions, pertinent project information and creating recommendations to execute assignments

Director, Executive Communications Resume Examples & Samples

Work with executives to develop strategic platforms to communicate Equinix leadership's vision and plans to a global internal and external audience
Lead content planning and development including blogs, presentations and other communications materials for the CMO
Work with teams across Equinix as well as global Equinix communications teams and external agency partners to implement executive communications strategies
Grow and lead a team of professionals charged with providing strategic communications counsel to senior executives
Work with stakeholders in multiple functions to align messaging for broad company initiatives and programs
Distill complex information into engaging content for presentations and messages to a variety of global audiences
15+ years of relevant work experience
Experience working in a global organization in the technology industry
Ability to build trust and interact with executives with confidence and credibility, proactively driving communications outcomes and providing insightful counsel
Deliver high-quality work with limited guidance from executives in a fast-paced, changing environment
Superior writing, editing and verbal communication skills
Strong PowerPoint presentation skills, including ability to illustrate concepts visually

Executive Communications & Outreach Specialist Resume Examples & Samples

Work closely with leadership on day-to-day action and activity prioritization
Collaborate with multidisciplinary teams on a variety of technical and non-technical documents to edit materials in a manner that improves their quality and ensures that they are editorially correct
Collaborate to develop strategy and create messaging for program level briefings for internal FAA Audiences (e.g., Group Level Review, PMO Review, Program Monthly Report, Continuous Improvement Team (CIT), Joint Resources Council (JRC), OIB and so on)
Maintain core program reporting slides on CINP programs and capabilities
Contribute to and edit white papers, briefings, status reports, and other communication packages being developed for FAA executives and outside organizations (e.g., Government Accountability Office, GAO; Office of Management and Budget, OMB; and Congressional inquiries)
Provide technical writing, executive communication, and stakeholder outreach consultation, advice, and assistance to CINP program staff
Help identify, develop, and retain appropriate graphics related to CINP programs and initiatives
Plan and execute special projects, either independently or as part of a multidisciplinary team, as required
Serve as the CINP POC for communications and stakeholder engagement initiatives; coordinate activities across the organization to ensure consistent and accurate messaging
Bachelor's Degree in English, Journalism, or related field or equivalent combination of education, technical training, or work/military experience
A minimum of 5 years of experience
Demonstrated experience writing and editing technical documents
Strong grasp of language, including nuance and tone and ability to adapt writing style to different audiences
Excellent verbal and written communication skills; must be able to communicate effectively with all levels of management
Strict attention to detail and ability to review and edit a wide variety of documents for compliance, clarity, and proper use of terminology
Demonstrable editing skills at the organizational, structural, sentence, fact-checking, and proofreading levels
Ability to prioritize tasks and work comfortably on deadline-driven proposal efforts
Ability to be flexible and adaptable to frequently changing tasks based on client priorities
Exceptional time management skills; willingness to work extended hours to complete tasks when needed
Demonstrated leadership, influence, and collaboration skills
Advanced proficiency in Microsoft Word, particularly the use of styles and creating templates
Knowledge of SharePoint, Office 365 (Word, Excel, and PowerPoint) and ability to learn new applications
FAA experience preferred
Experience in coaching writers of varying skill levels and providing constructive feedback desired

Director, Executive Communications Resume Examples & Samples

This position has primary responsibility for managing all requests for executive communications and serving as the principal writer for all CEO communications needs. They will
Communications Counsel – Serves on the Organizational Communications team, providing communications counsel to the highest levels of the organization
Communications Strategy and Execution – Conceptualizes, develops, and leads the execution of communications strategies and plans based on the enterprise-wide communications scope of work and consistent with other enterprise business and communications plans. Ensures the highest levels of effectiveness, efficiency, and customer service
Management – Leads and manages a team of communications professionals in ways that ensure accountability and achieve measurable results
Spokesperson – Represents the Society and Corporate Communications internally and externally, as needed
ACS Knowledge – Serves as a key source for Society information and news

Executive Communications Specialist Resume Examples & Samples

Creating PowerPoint Presentations (with graphs or charts) on executive's behalf
Assist in preparation of highly polished PowerPoint slides and presentation materials
Assist with ghost writing on behalf of our CEO, responding via various forms of communication
Provide CEO with highly responsive and professional administrative support
Assist in organizing and managing complex CEO daily schedule
Anticipate and meet CEO preparation needs for appointments
Prepare and maintain cloud-based document management for CEO
Summarize meeting minutes and action items in concise format
Communicate with Exec team and senior management to prepare meeting agendas
Follow-up with Exec team and senior management on CEO requests
Proficient in MS PowerPoint**
10+ years of professional administrative experience
5+ years of support to CEO of a fast-paced growth company
Undergraduate degree in business-oriented subject matter preferred
Strong track record of excellence in planning and execution of administrative support responsibilities
Proficient in MS Excel and MS PowerPoint
Highly organized and highly attentive to detail
Polished and professional business communicator
Confidential and trustworthy

Principal Executive Communications Resume Examples & Samples

Minimum 8 years related experience; thorough working knowledge of company products, company functions, corporate communications and/or service policies and procedures
Strong strategic and operational planning skills combined with experience of dealing with senior executives
Experience in travel or tech industries, a plus

Executive Communications Senior Consultant Resume Examples & Samples

Lead overall Executive Communications for the President of Dell EMC
Create and manage both internal (team member) and external (PR/AR/Social/Digital) programs in support of Dell EMC’s President and the Infrastructure Solutions Group, focusing on key customer thought leadership platforms, internal imperatives including the corporate culture code and team member communications, cross-business initiatives and product/solutions awareness opportunities
Own development of priority narratives/messaging to ensure effective internal/external storytelling
Provide communications support for the President of Dell EMC at company and industry events
Clearly communicate Dell’s competitive positioning and value propositions
Determine areas of ISG integration with other BUs/campaigns/launches and integrate messaging as appropriate
Knowledge of internal communications strategies and best practices
Knowledge of external communications strategies and best practices
Knowledge of major press outlets (and reporters) and top-tier industry analysts firms (and analysts)

Account Supervisor Executive Communications Resume Examples & Samples

5-10 years of experience at a Fortune 500 company, agency or equivalent position in complex institution with concentration in corporate communications, with an emphasis on leading thought leadership programs for executives: planning, including developing and articulating a point of view; venue identification and qualification; advising executives on the opportunity; overseeing or arranging the production of remarks, speeches or presentations; maintaining close attention to all details related to events, including scheduling, transportation, coordination, on-site support, etc
Bachelor's degree in communications or journalism
Must possess proven track record of strong written and oral communications
Demonstrated experience in PR measurement, data tracking, analysis and presentation
Proven ability to work with executives and staff, event hosts and journalists
Strong strategic thinker and planner, with a proven track record in messaging and positioning
Superior people management and client relationship skills
Ability to work with teams and to manage multiple clients and projects simultaneously
Ability to grow the firm’s client portfolio by developing new business proposals and a pipeline of new business opportunities

Senior Manager, Executive Communications Resume Examples & Samples

Minimum 8 years of experience in public relations, executive communications or related field
Experience building and managing a team of employees and vendor partners
Demonstrated ability to produce effective communications deliverables that meet or exceed goals within tight deadlines
Excellent writing, editing and presentation development skills as demonstrated by examples of previous work. Strength in both verbal and visual thinking highly desirable
Strong organization and program management skills with excellent attention to detail. Experience in managing budgets and agency resources a plus
Strong working knowledge of Microsoft Word and PowerPoint

Manager, Executive Communications Resume Examples & Samples

Develop strategic executive visibility plans for WDI President and other senior level executives
Proactively recommend speaking engagements to ensure the most effective use of time and greatest business value for the company
Review speaking requests and help identify best candidates for conferences, presentations, panels, interviews, etc. based on subject matter and overall positioning
Prepare key messages for executives and Imagineers participating in high profile internal and external events, conferences or other forums
Develop internal and external communications -- presentations, video segments, scripts, talking points and executive perspectives
Conduct presentation preparation and rehearsals, and be on site day of to manage logistics and handle executive needs (may require domestic and internal travel)
Manage content development and oversee presentation design for internal and external audiences
Assist with video production when featuring WDI executives
Coordinate logistics for interviews, scout locations for shoots, manage executive preparation, offer support and guidance during shoot, oversee editing, and manage the approval process
Partner with external communications (media relations / publicity) on special engagements or speeches that have media present or opportunities to gain media exposure
Minimum seven years of professional experience in a communications or visual communications role
Demonstrated strong writing and editing skills
Proven ability to write in a conversation tone that mirrors the personal style and tone of various executives
Excellent interpersonal skills and the ability to deal effectively with people at all levels of the organization
Experience with speechwriting training
Proficiency in Keynote/Powerpoint
Ability to travel to support various engagements around the world
Highly organized and able to effectively manage multiple projects with competing deadlines
Strong business savvy
Experience developing communication strategies or marketing / advertising campaigns
Experience writing and managing communication for a variety of social media channels
Adept in the use of social media with keen awareness of appropriate communication for each platform
Knowledge of Walt Disney Parks & Resorts business and organizational protocols
Bachelor’s Degree in journalism, communications, visual communications, public relations, English or other related field

Senior Manager, Executive Communications Resume Examples & Samples

Project manage the CEO’s communication schedule and engagements, including timely creation and delivery of briefing materials as needed for customer meetings, executive briefings, industry events, and media/analyst meetings
Own and manage the CEO’s presence on the company’s intranet specifically the executive’s “Ask Questions box" and associated content
Own and manage social media strategy and execution for the CEO and CMO, including tracking and reporting on metrics
Research and support speaking opportunities
Develop communications to help drive and support large-scale global change
Partner with account managers and corporate communications extended teams (employee communications, public relations, analyst relations, investor relations) and others to ensure message alignment in support of the company’s strategy
Partner with the company’s speakers bureau to assess requests and pro-actively determine opportunities
Participate in developing high quality content, and demonstrate expert understanding of complex technologies, products, and market challenges
Develop and maintain a repository of executive platforms, core presentations, profiles/biographies, and best practices for leverage across the leadership team and communications community
12 years of relevant experience and a Bachelor’s degree in Communications, Public Relations, Journalism or equivalent
8 years of relevant experience and a Master’s degree in business or communications or equivalent
A strategic and analytical thinker, excellent business acumen and understands the global footprint
Excellent verbal and written communications skills (strong track record in executive communications)
Strong project management skills with an exceptional attention to detail
Both a strong team player and an independent worker
Proven ability to build relationships across a diverse organization, fostering trust and credibility
Ability to turn complex ideas into relatable stories easily understood by a broad audience
Flexible, resilient and problem solver
Ability to gain consensus among others
Ability to manage sensitive and confidential situations
Operates with a sense of urgency
Ability to lead by influence

Director, Executive Communications & Events Resume Examples & Samples

Partner with appropriate leaders to develop and execute the internal/external engagement strategy for the Chairman, Walt Disney Parks and Resorts
Oversee the development of internal and external presentations, speeches and collateral materials focused on key strategic growth initiatives, priorities and vision/mission of the segment
Support executive participation/involvement in global media events, including strategic positioning, timing, and itinerary development
Work with External Communications to develop executive engagement opportunities to support new business efforts
Develop internal communication strategies to support the communication of the Parks and Resorts vision and business priorities through multiple channels (face-to-face, print, online)
Work closely with senior management to identify and design consistent, cohesive themes and messages to convey WDP&R’s vision and business priorities in a compelling and credible manner
Lead the integration of the executive communications teams across Parks and Resorts to develop holistic engagements strategies, align messaging and share resources and best practices
Create effective communication materials to help achieve WDP&R’s strategic goals of industry leadership and reputation enhancement
Partner with External and Internal Communications liaisons to provide guidance to top executives on venue selection, message development, and other forms of executive engagement
Oversee the development of executive level communications tools
Work closely with segment speechwriters to conceptualize and hone high profile executive speeches and presentations and ensure message alignment
Develop collateral materials such as sizzle reels to support executive presentations
Lead new and ongoing communications initiatives such as Chairman’s Corner
Liaison with consultants to facilitate presentation training for our key executives
Minimum of 7-10 years of professional corporate communications, event management, public relations or government experience
Demonstrated strong writing, speech writing, research and editing skills
Previous experience in developing content for formal remarks, online content and emails
Previous experience leading event coordination and logistics
Ability to create documents quickly and communicate effectively under pressure
Ability to gain credibility with senior leaders and serve as a strategic thought partner
Demonstrated ability to develop effective communication products requiring minimal editing and rework
Experience in developing products that are designed to tell our story by educating and persuading key stakeholders
Knowledge of The Walt Disney Company
Previous experience with the management of direct reports
Ability to develop strategies that are aligned with business growth efforts and priorities
Ability to take projects and assignments to the next level, showcasing new ideas, approaches and different ways to tell our story
Ability to work well independently, as well as in a team environment
Ability to consistently meet deadlines and maintain a high level of quality in work produced or performed
Ability to manage multiple priorities and work under pressure
Bachelor’s degree in Communications, Journalism, Political Science, Business, or equivalent

Executive Communications Unit Manager Resume Examples & Samples

Responds to professionals (e.g., attorneys, congressmen, senators, regulators) as well as customers on behalf of U.S. Bancorp’s CEO, Managing Committee, and Board Members. Ensures thorough and timely research is conducted concerning complaints that are escalated to members of U.S. Bancorp’s Managing Committee, Board of Directors, Government Relations, Media/Public Relations, and issues received from government agencies such as the CFPB or OCC
Advises management within the business lines in preparing customer correspondence and reviews to ensure that it is fair, accurate, respectful and empathetic to our customer’s specific situation. Establishes issue priority, and sensitivity. Considers Bank reputation in addressing issues
Minimize risk to U.S. Bancorp by diffusing aggressive customers’ potentially harmful statements and/or actions by resolving complaints with a level of diplomacy and fairness representative of senior management
Analyzes and interprets requests from customers, legislators and regulatory agencies to determine the best resource for research
Understands complex issues and coordinates resolution of same across multiple business lines, some with varying perspectives, and seeks the appropriate course to follow for the organization rather than for any one individual business line, considering the possible impact our response may have on the corporation as a whole
Acts as a consultant/ resource for all business lines or products with respect to questions and consulting in responding to executive, regulatory, legal, congressional, and sensitive issues or those with high visibility
Maintains knowledge of all products and services offered in multiple business lines with a focus on all branch, 24 Hour Banking, Online Banking, Direct Lending and Consumer Loans related issues. Keeps informed of new of changing developments, products, services or ideas that would affect operations
Researches escalated or sensitive customer complaints or issues regarding the organization’s products or services, and communicates resolution to customer with the highest degree of professionalism
Actively ensures compliance with the U.S. Bank Code of Ethics and Anti-Money Laundering, Bank Secrecy Act, Information Security, and Suspicious Reporting requirements, policies and procedures
Establish and maintain strong communication and working relationships with all levels of management in the individual Lines of Business
Recommends changes to products, processes or procedures to improve service, efficiency, and overall benefit to the organization and our customers
Five to seven years of experience in an applicable risk management environment
Excellent analytical, communication, collaboration, project management and leadership skills
Ability to manage multiple tasks and deadlines simultaneously
Proven effective verbal and written communication skills
Thorough understanding of the Complaint Program
A customer centric perspective
Ability to manage people, processes and projects
Knowledge of U.S. Bancorp’s organization, products, operations and policies
Knowledge of legal and regulatory requirements governing bank products and services
Experience within the ECU team

Editorial Director Executive Communications Resume Examples & Samples

Ideate, set and execute editorial/storytelling strategies for an executive client
Define and articulate the mission and goals of the Microsoft Store organization
Conceive and oversee content programs for client campaigns across all platforms
Create system to regularly monitor completed work for learning and improvement opportunities
Oversee assignments of work to appropriate teams internally and to freelancers
Ensure the highest quality work product
Ensure realistic deadlines are set and deadlines are met
Ensure budgets are met
The VP, Editorial Director must have at least 8 years of relevant experience in journalism, employee engagement, and/or internal, corporate and/or executive communications
Ability to lead and execute research-driven communications programs for executives to advance their business goals
A proven ability to help executives garner support, advance the Microsoft Store brand and/or organization reputation by engaging with key stakeholders
Ability to manage and develop executive platforms, including the creation of speeches, talking points and briefing materials
Proven experience engagement multi-level stakeholders and the ability to manage up across the team and with clients
An understanding of how communications teams work from both client and agency-sides
Be entrepreneurial and professional with influencing capabilities, impeccable written, verbal communication and presentation skills
Proven track record in content development and strategy and experience with video content
Strong emotional intelligence and ability to work effectively across a matrixed organization
Superb people manager who’s able to attract, motivate, retain, empower and coach staff, and who possesses the vision, insight and confidence necessary to manage a team

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