Field Service Tech Resume Samples
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Field Service Tech Resume Samples
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LD
L Davis
Larissa
Davis
8037 Benton Villages
Dallas
TX
+1 (555) 523 4036
8037 Benton Villages
Dallas
TX
Phone
p
+1 (555) 523 4036
Experience
Experience
Philadelphia, PA
Field Service Tech
Philadelphia, PA
Orn-Mertz
Philadelphia, PA
Field Service Tech
- Assist in continuous improvement initiatives intended to improve performance to the customer and cost savings to MorphoTrust
- Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
- Provides customer and job performance feedback to the Technical Services Manager
- Promotes and takes an active part in the Quality Improvement Process. Ensures that work performed meets product/service standards and exceeds quality standards
- Performing partial rebuilds of equipment underground, providing labor for installing and moving longwall mining boxes, and performing on-site line pan rebuilds
- Performing routine checks on rental equipment to ensure it is safe and in good working order
- Performs problem diagnosis, over the phone assistance for minor problems, and to travel to customer sites, when necessary, to repair or replace equipment
New York, NY
Cox Business Field Service Tech-dev
New York, NY
Bins LLC
New York, NY
Cox Business Field Service Tech-dev
- Other duties as assigned to support the completion of the department’s work
- Presentation and interaction with customers occurs in a manner which is highly satisfying to the customer, and builds on loyalty. Reviews work requested, describes actions that will be taken, answers questions, presents documentation, and demonstrates the proper functioning of products and services to the customer
- Activities include preparation, installation, modification, disconnection, diagnostics and repair of commercial products providing video, phone, audio, data and wireless
- Performance metrics meet expectation ranges of the job description within the performance management tool, with significant oversight and slight autonomy
- Responds to requests for service installation and changes
- Reviews and responds to requests for product and service repair or trouble resolution
- Professional and productive interactions are expected with customers, property managers, building engineers, other building trade workers, government officials and the public. Collaborates with Cox Communications team members and boundary partners to fulfill tasks and orders efficiently and co-operatively
present
Philadelphia, PA
Senior Field Service Tech
Philadelphia, PA
Dietrich-Pfannerstill
present
Philadelphia, PA
Senior Field Service Tech
present
- Provides continuous improvement efforts that drive system efficiencies
- Perform turn up, testing and repair of DS-0 through 100G circuits
- Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
- Perform regular inspections of any issued vehicle or calibrated equipment/tools
- Provides technical support and training to end-users
- Maintain flexible work hours, which will include over time and periodic weekend support
- Troubleshooting mechanical repair issues
Education
Education
Bachelor’s Degree in Independent Judgment
Bachelor’s Degree in Independent Judgment
Strayer University
Bachelor’s Degree in Independent Judgment
Skills
Skills
- Knowledgeable of US Army Maintenance system
- Able to interpret and use all types of engineering drawings, schematics, diagrams, and specification sheets
- Ability to read, understand and follow written technical work instructions, modification work orders (MWOs) and other technical specifications
- Able to use computers in report writing, data management, and word processing
- Able to use all types of power tools, lifting devices, carrying or support equipment, including safe use of slings and chains
- Ability to manage Quality assurance and Quality control on multiply platforms
- Ability to troubleshoot and repair military track vehicles and power plants
- Ability to train soldiers
- Ability to manage MWO modifications Teams
- Ability to record and communicate complex field data to GSD management
15 Field Service Tech resume templates
Read our complete resume writing guides
1
Field Service Tech Resume Examples & Samples
- High School Diploma or GED required
- Minimum 2 years' experience in troubleshooting computer hardware required
- Minimum 2 years' experience using Windows 7 Operating System to diagnose and repair PC problems
2
Field Service Tech Resume Examples & Samples
- Knowledgeable of US Army Maintenance system
- Able to interpret and use all types of engineering drawings, schematics, diagrams, and specification sheets
- Ability to read, understand and follow written technical work instructions, modification work orders (MWOs) and other technical specifications
- Able to use computers in report writing, data management, and word processing
- Able to use all types of power tools, lifting devices, carrying or support equipment, including safe use of slings and chains
- Familiar with the use and operation of Test Measurement and Diagnostic Equipment (TMDE) for automotive, electrical, electronic and fire control systems
- Must be able to function with minimal supervision
- Ability to troubleshoot and repair military track vehicles and power plants
- Ability to train soldiers
- Provide technical guidance to internal and external customers
- Must be willing and able to travel to remote locations with little notice
- Ability to record and communicate complex field data to GSD management
- Must be able to communicate effectively with government and military personnel of all ranks
- Ability to exercise discretion and independent judgment
- Good planning, time management and organization skills
- Sound interpersonal skills used when interfacing, coordinating, and negotiating with Company personnel, customers, and suppliers
- Ability to make decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations
- Ability to develop and maintain professional and effective relationships with internal and external customers
- A considerable level of analytical ability to analyze and make repairs
- Substantial communication skills to serve as point of contact with customers, resolve conflicts
3
Senior Field Service Tech Resume Examples & Samples
- CompTIA Network+ and A+ certification or equivalent experience
- Proficient with a variety of MS Operating Systems: Win 8, Win 7, WinXP
- Basic understanding of networks
- Experience with packet capture (WireShark, etc.)
- Experience with Microsoft AD
- Knowledgeable in Asset Management
- Excellent communication skills - oral and written
- Ability to work well with others in a team environment
- Demonstrated leadership experience in team environment
- Adheres to standards as defined in Standard Operating Procedures
- Hardware/Software Skills: Network printers, VoIP, Mobile devices, desktop/laptop computer hardware repair. NIC cards, TCP/IP, Exchange Email, Microsoft and LINUX OS, MS Office Suite, browsers, McAfee software, Remote Access, overall troubleshooting skills for applications running on MS Windows platform, etc
4
Senior Field Service Tech Resume Examples & Samples
- Provide desktop system management involving account monitoring, security, operating system installation, and other local areas system administration related functions
- Maintain and load cryptographic device and keys
- Provides guidance and work leadership to less-experienced staff members, and may have supervisory responsibilities
- Provides continuous improvement efforts that drive system efficiencies
5
Field Service Tech Resume Examples & Samples
- Assesses, installs, maintains, and repairs electrical, electronic, mechanical, hydraulic, pneumatics and/or other types of components and equipment for MK 45
- Installs, maintains, repairs, overhauls, troubleshoots, modifies, constructs and tests various types of electrical, electronic, hydraulic, pneumatic and/or mechanical equipment and related devices
- Applies technical knowledge of electrical, electronics, mechanical, hydraulic, and pneumatics principles in order to put equipment in operational condition and solve complex problems
- Modifies equipment for maximum efficiency and to improve performance
- May perform quality assurance testing of assemblies and equipment fabricated by other technicians
6
Field Service Tech-ok Resume Examples & Samples
- Performs installations and repair procedures with limited direct supervision
- Responds timely to all services calls assigned by Dispatch, Smart Services or Manager and accounts for prioritization of service calls
- Follows defined escalation procedures in reporting problems or repair issues
- Adhere to departmental dress code
- Ability to continuously learn
7
Field Service Tech Resume Examples & Samples
- Returns completed paperwork for processing in a timely manner
- Ability to follow detailed written and verbal instructions and technical documentation
- Valid driver’s license for the state in which you are based
- Valid gaming card (or ability to obtain one)
- Working knowledge of Microsoft Office Suite and able to use the internet
8
Field Service Tech Resume Examples & Samples
- Troubleshoot and repair all communication issues, including VSAT
- Maintains and secures assigned too ls, test equipment, terminals, subassemblies, parts and supplies
- Responsible for maintaining stock in vehicle with sufficient inventory of ter minals, subassemblies, cables, connectors, retailer supplies, and other items required for service calls
- Responds timely to all services calls assigned by Dispatch Smart Services or Manager and accounts for
- Some level of technical experience preferred but not required
9
Field Service Tech Resume Examples & Samples
- Responsible for transporting, installing, and maintaining IGT equipment, replacement parts, tools, and other equipment in an organized and structured manner
- Attend driver training and follow IGT vehicle policy regarding the use and maintenance of the company vehicle
- Maintain equipment to promote continuous operation of IGT equipment
- Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or repairing the malfunctioning component
- Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch
- Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items
- Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon
- Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc
- Examine equipment brought in to the depot by other FSTs for repair and perform more extensive troubleshooting procedures, according to IGT guidelines, to restore terminals to working condition
- For each terminal brought in to the depot, follow IGT procedures to verify that FSTs are accurately diagnosing problems in the field and fill out report forms accordingly
- Provide on-the-job training to new hires or other individuals as assigned
- Pack, ship, and receive equipment to and from repair centers to support the product repair workflow
- 2-3 years experience servicing IGT equipment in the field is required
10
Field Service Tech Resume Examples & Samples
- Must be customer service oriented
- Excellent communication skills: oral and written
- Proficient in MS Office products including Lync
- Proficient with a variaty of MS Operating Systems: Win8, Win7, WinXP
- Good working knowledge of Exchange
11
Field Service Tech Resume Examples & Samples
- Installs, tests, maintains, repairs, and removes electrical, mechanical, and/or hydraulic systems and
- Intermediate level proficiency with word processing, presentation, spreadsheet, database, email, and calendar software
- Ability to gather information from a variety of sources
- Working knowledge of the organization’s structure, management, and policies
- Ability to work effectively with other personnel, inside and outside of the organization
12
Field Service Tech Resume Examples & Samples
- Proficient in MS Office products including Lync/Skype for Business
- Proficient with a variety of MS Operating Systems: Win8, Win7, WinXP
- Troubleshooting skills for applications running on MS Windows based platforms (office, browsers, printers, etc)
- Knowledge in Asset Management
- Excellent communication skills – oral and written
13
Field Service Tech Resume Examples & Samples
- At least 5yrs experience
- Experience setting up/configuring DHCP and DNS on a PC
- Hardware/software requirements: Network Printers, VoIP, mobile devices, desktop/laptop computer hardware, NIC cards, TCP/IP, Exchange Email, Microsoft and LINUX OS; MS Office Suite, McAfee Virus Software. Remote Access, etc…
- Have excellent communication skills
- Must be a self-motivated
- Have excellent trouble shooting and analytical skills
- Excellent knowledge of computer systems and local area networks
14
Field Service Tech Resume Examples & Samples
- Installs, tests, maintains, repairs, and removes electrical, mechanical, and/or hydraulic systems and equipment
- Maintains an inventory of parts and tooling for all field service operations
- Assists in the preparation of documentation and coordinates the movement of these items to assigned field operations
- Maintain a safe work environment and ensure compliance with safety objectives and policies
- Share responsibility of self-development with immediate supervisor
- May respond to fleet emergency calls from customer and assigned field service personnel
15
CB Field Service Tech-dev Resume Examples & Samples
- Performs on premise tasks for predominately commercial customers with occasional residential customers based on routing and demand. Tasks include wiring, mounting, interconnection, activation and testing of equipment for products which are remotely or self-provisioned, such as Business TV, CBI or Voice Manger. May have limited interaction with products which are classified as “complex” by the CB workflow standards
- Activities include preparation, installation, modification, disconnection, diagnostics and repair of commercial products providing video, phone, audio, data and wireless
- Responds to requests for service installation and changes
- Reviews and responds to requests for product and service repair or trouble resolution
- The environments that the work occurs in include, but are not limited to; home offices in residential homes and apartments, retail centers, restaurants, schools and universities, mechanical rooms, utility sites, healthcare, governmental sites and offices
- Operates a vehicle safely, and in a manner which reflects positively on the company image and in compliance with the law. All vehicle operation must comply with the company vehicle policy which is updated from time to time. Items within the vehicle must be stored safe and secure and in an orderly manner
- Manual tools used while performing tasks include common hand tools; screwdrivers, wrench, pliers, hammers, fish tapes, saws, etc., requiring squeezing, prying, twisting, pushing and swinging
- Motorized tools to drill, punch, pull, compress, blow, and vacuum are commonly used
- Protects the company assets, from loss, theft, and damage. Maintains an accurate inventory and tracking of assigned inventory. Provides accurate reporting for incidents that occur
- Provide clear documentation of actions, tests and results for referring work in progress to other groups for resolution. Promptly engages support to resolve issues
- Perform tasks with a high degree of quality and accuracy to ensure proper, reliable performance of products. Completion of tasks correctly the first time attempted to prevent customer disruption
- May be required to participate in stand by or on call schedules to support customers after normal business hours
16
Senior Field Service Tech Resume Examples & Samples
- Provide on-site technical support for software and hardware installs, hardware moves, add or changes of hardware/software for the end-user community
- Address Incident tickets to include break/fix issues
- Provide mobile device support to include iPhone/ iPad/Blackberry/ Droid
- Resolve printer issues namely toner replacement, paper jams, connectivity issues and printer maintenance
- Update asset inventory via ticketing system database
- Working knowledge and experience with Active directory
- Provide desk-side assistance to executive staff
- Writing and/or editing existing procedures
- Basic network troubleshooting
- Provide basic telephone support
- Ability to travel locally may be required
- Excellent troubleshooting skills, of PC hardware and software
- Excellent communication skills; oral and written
- Ability to work well with others and in a team environment
- Ability to operate with some latitude for independent judgment and action required
- Actively seeks input and feedback, listens, takes action and keeps others informed in a timely manner
- Adheres to standards as defined in standard operating procedures to ensure standardized support
17
Field Service Tech-boston Ibew Resume Examples & Samples
- Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
- Previous experience with the following: CT & MRI equipment
- LI-KXL
18
Senior Field Service Tech Resume Examples & Samples
- Extensive Knowledge of Windows OS
- Excellent troubleshooting skills, hardware and software
- Excellent communication skills; oral and written. The ability to interface with Executive Management
- Continually works to deliver an exceptional customer service experience
- Entry level networking skills
19
Field Service Tech-vineland Resume Examples & Samples
- Maintain all Safety, Quality, and Compliance activities at each plant location
- Start up, shutdown, and operate the production processes
- Perform routine maintenance and calibrations on a variety of process equipment including centrifugal and reciprocating compressors, gas analyzers, control systems, electrical systems and process control valves
- Troubleshoot and repair defective equipment, electrical components, and production processes
- Planning and executing operations and maintenance tasks for assigned plants
- Purchasing of materials and/or services such as contractors
- Monthly plant billing
- Documentation, reports, and other administrative duties
- Instrumentation and control
- Industrial Mechanical
- Industrial Electrical or Electrician
- Use of stairs and ladders for elevated work
- Lifting 5 to 15 lb loads is performed daily
20
Field Service Tech Resume Examples & Samples
- Perform routine maintenance and calibrations on a variety of process equipment including centrifugal and reciprocating compressors, gas analyzers, electrical controls systems and pneumatic control valves
- Maintain or improve plant efficiency
- Occasionally assists or directs the training and development of new employees
- Walking on flat or uneven surfaces and in areas of crushed stone is done on a daily basis
- Bending, stooping, and working from just above the ground to 6 foot elevation
- Lifting 15 to 45 lb loads is done on an intermittent basis
- Use of power tools such as drills
- On call for plant issues during off hours. Provided company cell phone, laptop, and service truck. Plant performance highly dictated by employee effort
- Accommodations can be made if reasonable, do not create an undue hardship, and will enable an individual with a disability to safely perform the essential job functions
- Heating, Ventilation, Air Conditioning (HVAC)
21
Field Service Tech Resume Examples & Samples
- Extensive knowledge and experience with Active directory
- Address Incident tickets to include break/fix issues reporting using Remedy ticketing system
- Support software and hardware for desktop users running Office 2010, 2013,
- Troubleshoot hardware issues pertaining to printers, copiers, and fax machines
- Diagnoses and resolves moderately complex end-user hardware/software problems including remote access software. Performs new computer configuration and coordinates the workstation upgrade/replacement process
- Participates in the deployment of new software platforms
- Good knowledge of computer systems and local area networks
- Set up and configure Blackberry, iPhones, iPads and Android operating systems
- Executive VIP one-on-one support
- Provide first line support for Senior Level Executives
- Be available on-call after hours support via phone & email
- Able to manage and take ownership of technical issues
- Provide updates & follow up with customers
- Act as a liaison to other technical teams within the organization
- Be familiar with WebEx productivity tools, AT&T conferencing
- Familiar with desktop operating systems windows 7, windows , 8.1
- Troubleshoot with remote users on connectivity using VPN, Aruba Networks, e
- Familiar with VTC, Cisco Telepresence and other video conferencing services
22
Field Service Tech Resume Examples & Samples
- Wheel Aligners
- Alignment Lifts
- Brake Lathes
23
Field Service Tech-vancouver Resume Examples & Samples
- Understand Lottery software and game applications and assist retailers with questions
- Maintains and secures assigned tools, test equipment, terminals, subassemblies, parts and supplies
- Maintain updated terminal history information including repairs, inventory levels and service visits
- Ability to ascend and descend ladder heights up to 40 feet
24
Field Service Tech Resume Examples & Samples
- Analyze and make general repairs to electrical systems associated with N2 generation and cryogenic installations, including: motor controls and relays, low pressure, high pressure and liquid level alarm systems
- Assures security fencing is provided to protect installations from tampering or unauthorized entry
- Adheres to and ensures that safety policies and procedures are followed
- · Employee will regularly be required to transverse through office and/or manufacturing locations
- · Employee will frequently be required to actively listen and exchange information
- · Employee will be required to observe and assess information
- · Requires use of computer, telephone and operation of a motor vehicle
- Ability to move / lift materials weighing 25-75 pounds; frequent bending, twisting and reaching motions; climbing of ladders, stairs and truck beds; perform various physical maneuvers to complete essential functions of the job
- Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects
- Exposure to moving mechanical parts and risk of electrical shock
- Occasional overnight travel
- Minimum of two (2) years of industrial field service experience, preferably in gas generations systems
- Detailed understanding of NFPA 99 and NFPA 55 requirements
- Understand the characteristics and hazards of cryogenic and high pressure gases in general, and have specific knowledge and understanding of the products, containers and piping systems which will be encountered in the performance of their job duties
- Hands on experience with cryogenic equipment, pressure piping, compressors, as well as, proven ability to troubleshoot system problems
- Ability to perform regulator repairs, repair piping/liquid leaks, etc.is a plus
- Basic working knowledge of Microsoft Office applications (Excel, Word, Power Point, Outlook E-mail)
- Demonstrates a clear and effective speaking manner for the purpose of explaining information to customers and employees
- Ability to set goals and manage time to ensure tasks are completed in a timely manner and achievement of goals are accomplished and manage and execute multiple tasks or priorities as necessary
25
Field Service Tech Resume Examples & Samples
- Assembles, installs, tests, maintains and repairs Mk 41 VLS ordnance equipment
- May provide work direction to field service teams or multiple teams on multiple tasks. Provides necessary training to ensure internal and external requirements are met
- May plan, estimate, and schedule required personnel and equipment for field service projects. Manages projects to cost schedule, quality and safety standards
- May resolve sensitive field service issues such as scheduling conflicts and funding concerns with customers
- Assembles, installs, tests, maintains, and repairs products and ensures products are in compliance with customer requirements
- Analyzes system deficiencies and provides input to recommended design changes to engineering
- Troubleshoots technical issues to the component level, such as subsystem failures, mechanical and servo-system misalignments. Documents the problem, develops procedures and communicates recommended corrective action to the customer
- Serves as point of contact with customers, suppliers, and division management regarding schedules, technical issues and administrative matters
- Performs pre-overhaul system inspections and prepares detailed reports outlining discrepancies and recommended corrective actions
- May make formal presentations to various customers, division management on issues such as job performance metrics, schedules, and job safety
- May serve as on-board technical expert during ship trials at sea
- Maintains configuration control databases and responsible for all logistics functions for assigned field service projects
- Maintains up-to-date knowledge of relevant discipline(s), industry practices, trends, and applications. Advises management on new developments and programs
- May direct the work of less senior personnel
- Shares responsibility of self-development with immediate supervisor
26
Senior Field Service Tech Resume Examples & Samples
- At least 5 years’ experience
- Experience setting up/configuring DHCP and DNS
- Experience with McAfee
- Hardware/software requirements: MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008
- Candidate must work well in a team environment
- Candidate must be a self-motivated
- Excellent knowledge of computer hardware, software, and terminology
27
Field Service Tech Resume Examples & Samples
- Leads by example, and ensures compliance with HSE regulations and guidelines. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations
- Ensures the HSE competency of personnel and contractors/sub-contractors are properly assessed and supervised
- Promotes and takes an active part in the Quality Improvement Process. Ensures that work performed meets product/service standards and exceeds quality standards
- Supports existing client liaisons, and develops new client relationships
- Liaises with Technical Services Manager to ensure that appropriate technical resources are available and utilized in pursuit of revenue
- Coordinates and oversees the assigned service line tasks, providing quality service to the customer
- Provides Technical Support for Client base; this may include a 24 hour hotline service on rotation with other lead hands/supervisors/managers
- Provides the planning necessary for the job, including instructions to the crew and equipment used, and dispute resolutions to approved levels
- Provides feedback to the Technical Services Manager on client satisfaction, status of work and any additional requirements for the project
- Provides customer and job performance feedback to the Technical Services Manager
- Liaises with Technical Services Manager and/or Project Management group on customer change requests for commercial action
- Within the scope of the job requirements, will be required to adhere and comply with state and federal law, the Company API Quality Program and procedures, Company policies and Safety and Environmental Regulations
- Must be willing and able to travel internationally, and perform work on equipment located in shipyards and/or offshore vessels
- Working knowledge with computer software to include, but not limited to Microsoft Outlook, Microsoft Excel and Microsoft Word a plus
- Working knowledge and application of API and other applicable manufacturing standards and regulations preferred
- Good working knowledge of Electronics, Hydraulics, and Mechanics
- Good working knowledge of ROV’s is a plus
- Good troubleshooting ability is a plus
- Proven leadership demonstration to effectively orchestrate human resources and training functions preferred
- Experience in setup, troubleshooting, and Factory Acceptance Testing of marine equipment and ROV’s
- 3-5 years of marine equipment experience, specifically Subsea.(i.e. JohnSmithResume.pdf or JohnSmithResume.doc)
28
Field Service Tech Resume Examples & Samples
- Provide remote and on-site Customer support as needed. Members of the Field Service organization may require overnight travel as required
- Install, configure and test basic MorphoTrust hardware and software products at Customer sites such as Image Capture Workstation, Authenticator, standalone Livescan, IBIS/RDT’s and Printer Systems
- Restore MorphoTrust equipment/services at Customer sites through diagnosis, fault isolation and resolution of hardware, software, network, and server problems
- Diagnose and isolate basic hardware and software problems. Replace failed parts as necessary, communicating the nature of the problem to the Customer. Track and maintain the status of part arrival and expected completion time. Sign out inventoried parts and complete proper documentation and/or CRM Database entries on defective parts and other necessary tracking information
- Install basic hardware and software upgrades on MorphoTrust products at Customer sites, such as add-on hardware peripherals, new software functionality, and bug fixes, as required
- Assist Sales/Engineering staff with preparing accurate Quotes/Proposals, establishing requirements and expectations between Customers and MorphoTrust
- Regularly update product application and customization software
- Schedule and perform Preventive Maintenance to ensure optimal performance of equipment at Customer sites, in accordance with established procedures
- Complete CRM Database entries/updates as required in a timely manner
- Serve as a resource to other Company personnel by exchanging technical information and assisting with failure diagnosis/problem resolution
- When approached, inform Customer of new products/services and as appropriate, then refer Customer to the appropriate Sales representative or group
- Tactfully placate Customers when dissatisfied with Company personnel, products, and/or services
- Contribute to Process Improvement efforts
- Participate in Customer and Project meetings providing valuable technical and operational feedback
- Reliable transportation and valid driver’s license is required. Ability to travel (even extensively) with little or no notice
- Must pass personal background check and/or clearance as required by Customers
- Working knowledge of UNIX/LINUX and various Windows Operating Systems
- Working knowledge of Networking such as FTP, Telnet, and TCP/IP
- Developed professional oral and written communication skills
- Strong mechanical aptitude and problem solving ability
- Basic knowledge of standard ESD practices
- Ability to work in a fast paced environment without close supervision
- Ability to work within a team and follow through with tasks and projects
- Goal and objective orientated
- Ability to read and understand workflow and dataflow diagrams
- Ability to troubleshoot basic MorphoTrust hardware and software
- Ability to learn and understand new hardware and software technologies
- Ability to manage a remote Spare Parts depot
- Ability to manage work-related expenses, submitting applicable documentation in accordance with Company Policy
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
29
Field Service Tech Resume Examples & Samples
- Act as liaison between the MorphoTrust operations team and the Customer(s)’ operational personnel
- Support the day-to-day field service and repairs operation in order to maintain compliance to the Customer(s)’ contract requirements
- Remain cognizant of all activities involving the Customer(s) in order to represent/protect MorphoTrust interests
- Provide/manage hardware and software support and maintenance
- Coordinate the help desk calls for Level 1 and 2 and initiate Level 3 support, if required, to insure contract compliance for response time of the Customer(s)
- Responsible for contributing to weekly and monthly reporting as defined by the Supervisor
- Control/manage consumable and spare parts inventory at levels described in the Contract and as needed to maintain operations cost effectively
- Participate in establishing and assume ownership of performance goals
- Support other Customer programs as required
- Responsible for overseeing the maintenance and repair of all field equipment including computers, cameras, printers, UPS, signature pads, and fingerprint capture units, and ensuring that company assets are tracked and safeguarded
- Manage / support the day to day operation in order to maintain contract compliance
- Responsible for any and all hardware and software upgrades to field equipment
- Responsible for designing and documenting all procedures used in the maintenance, repair, and upgrading of all field equipment
- Interface with principles and support personnel at MorphoTrust for the diagnosis and repair of problems with field equipment hardware and software
- Assist in continuous improvement initiatives intended to improve performance to the customer and cost savings to MorphoTrust
- Support other State and Federal programs as required
- Willing and able to take the initiative and be proactive to fix issues before they create any problems
- Willingness to travel long distances on a daily basis (in-state driving, overnight stays, occasional out of state travel)
- Willingness to be on-call (beeper/cell phone)
- Ability to vary work hours to meet customer commitments
- Expert knowledge base to install and manage OS, administer users accounts, security, configuration, patch management, updates and configure network connectivity for supported programs
- Comprehensive understanding of configuration and initialization files, error logging, event viewer as they pertain to software applications. Must be able to gather, organize, analyze and/or potentially resolve software issues. Effectively use escalation procedures and able to manage priorities
- Provide guidance for installation, configuration and repair of standard and custom hardware components using support tools such as schematics, operating manuals and technical documentation
- Provide leadership in the development, update and maintenance of support documentation for configurations and standardization. Interface with configuration management, integration team, escalation engineering and vendors as appropriate
- Able to configure network connections; gather, organize, analyze and troubleshoot network issues; employ support tools to trace network connectivity issues, diagnose problems and escalate to proper IT professional for resolution
- Expertise in at least one area of technical support and can perform efficiently in various others
- Technical knowledge often sought by internal and external customers
- Expert capabilities in triaging and remediating system problems and issues
- Strong skills and capabilities to evaluate and tune systems to allow them to run efficiently
- Excellent Root/Cause analysis experience including the interpretation of Event logs, IIS logs, web.config, and Active Directory
- Extensive Systems Administration Experience
- Database Experience, including SQL and other tools, Familiar with MS SQL, ORACLE. Experience creating and running stored procedures
- Familiarity with software programing language such as C++, C#, or Java
- Strong experience with system security including the management of Certificates, WSE, NTFS, Bitlocker, and Share level Permissions
- Strong skills and experience creating deployment solutions including building system images through standardized tools
- Extensive network skills and experience including TCP/IP; DHCP, DNS, WINS, Workgroups, Domains, Active Directory. Additionally, the configuration, management, and trouble shooting of firewall, switches, and routers
- Requires a BS/BA, or equivalent in experience
- Requires a minimum of five years of experience in the service industry, preferably critical, customer service experience
- Advanced Certifications in combination supporting the defined skills are required
- Microsoft Certified Desktop Support Technician (MCDST) or Microsoft Certified Solutions Expert (MCSE) is preferred
30
Field Service Tech Resume Examples & Samples
- Strong and effective decision making skills necessary to prioritize workload
- Proven experience and proficiency with electro-mechanical diagnostic and repair tools and test equipment
- A strong electro-mechanical aptitude
- A + Certification desirable
- Strong communication skills/sincerity/candor
31
Lead Field Service Tech / Traction Resume Examples & Samples
- Complete all site documentation in in a timely manner; including but not limited to, weekly time sheets, Signed service and repair order, materials used and report writing
- Comply with Powell‘s standard operating procedures, documentation processes, safety processes and protocols
- Able to work in different roles from supporting the Manufacturing Department with in house fabrication, to overseeing small crews on installation projects
- Switchgear and PCR installations and advisory
- AC Switchgear
- DC Switchgear
- Traction Power Systems
- Troubleshooting complex electrical and system issues
- Perform regular inspections of any issued vehicle or calibrated equipment/tools
32
Senior Field Service Tech / Traction Resume Examples & Samples
- Provide regular and clear communication regarding work schedule to Field Operations Scheduler and District Service Manager
- Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner
- Switchgear and PCR installations
- DC / AC Switchgear
- Knowledge of Traction Power Systems
- Troubleshooting mechanical repair issues
33
Master Field Service Tech / Traction Resume Examples & Samples
- Comlete all site documentation in in a timely manner; including but not limited to, weekly time sheets, Signed service and repair order, materials used and report writing
- Maintain flexible work hours, which will include over time and periodic weekend support
- Traction Power systems
- Trouble shooting minor electrical issues / repairs
- Troubleshooting basic electrical repair issues within the switchgear
- Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing
- Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers
34
Field Service Tech-rockford Resume Examples & Samples
- Performs installationof piping systems in accordance with company SOP’s
- Performs periodic preventative maintenance tasks on N2 generation equipment based on the PM schedule
- Maintains an appropriate stock of recommended parts necessary to repair typical installations within the assigned customer base
- Must have, or be able to obtain, a Certified Brazer Certificate, within 30 days of employment
- Working knowledge of welding, brazing processes (specifically silver brazing)
- Ability to read blueprints and design specifications, manufacturer drawings, architectural drawings related to bulk delivery sites associated with customer installations
- Ability to read and interpret documents such as safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals
- Employee will regularly be required to transverse through office and/or manufacturing locations
- Will be required to move / transport materials weighing 25-75 pounds in which frequent bending, twisting and reaching motions may be required
- Required to perform various physical maneuvers requiring climbing stairs, ladders and truck beds to complete essential functions of the job
- Must be able to work outdoors in a widerange of temperatures
- Frequent local travel within 2 hours of home (90%)
35
Field Service Tech Resume Examples & Samples
- AS degree or higher, Technical or Vocational school degree, or relevant military training required in applicable areas mechanical, electrical, and electromechanical, applied technologies
- Familiarity and capability in software systems, electro-mechanical troubleshooting and debugging of capital equipment.is required
- Familiarity and capability in the field of electronics assembly automation and process is preferred
36
Field Service Tech Resume Examples & Samples
- 1 or more years of experience in a customer service related position and 1 or more years of experience in technical repairs
- Special training requirements
- Experience working with electronics and elctro-mechanical devices required
- Experience working with communications and IP based technology preferred
- Experience navigating various software applications required
- Ability to work independently. Self-motivated
- Exemplary customer service skills
- Strong mechanical reasoning skills
- Excellent interpersonal skills, including the ability to build relationships with and collaborate with others and the ability to maintain professionalism in his/her interactions with others
- Strong verbal communication skills
- Ability to adjust to multiple demands, shifting priorities, ambiguity, and rapid change and to stay focus and perform well under pressure
- Good judgment and strong critical thinking skills
37
Building Automations Field Service Tech-morris Plains Resume Examples & Samples
- Perform system backups, install appropriate updates and patches
- Complete documentation of all work done, including all readings, etc
- Keep abreast of changes and new developments in product and preventive maintenance techniques
- Supply information on adds or extras to appropriate Honeywell resource e.g. Site Primary tech, Service Sales Rep, Field Service Supervisor, etc
- Accurate and timely submission of all required paperwork, meet all reporting requirements
- Top notch communication skills both oral and written
38
Field Service Tech Resume Examples & Samples
- Welding and mechanic work on equipment such as mechanical, electrical, and hydraulic systems on all models of electric shovels, draglines, loaders, and miners
- Performing assembly and disassembly and troubleshooting defective operations
- Performing underground welding and line boring and installing proximity detection devices on equipment
- Performing partial rebuilds of equipment underground, providing labor for installing and moving longwall mining boxes, and performing on-site line pan rebuilds
39
Field Service Tech Resume Examples & Samples
- Performs basic repair, installs, preventive maintenance, upgrades, configuration and troubleshooting of SG products lines
- Supports or participates in the solution of or solves field problems with installation / maintenance / upgrade problems in resourceful and effective ways
- Explains Service operation, options, test procedures, service calls, and maintenance to customers
- Ensures customers are satisfied with SG product lines. Provides high quality service to customers
- Maintains the highest levels of customer satisfaction. Involves in resolving customer discontent and ensures all customer obligations, Service Level Agreements and contracts are met, ensuring that any adverse impact on service quality is kept to a minimum
- Performs installations, diagnostics and corrective procedures during communication and peripheral malfunctions
- Responds timely to all services calls assigned by Dispatch, Smart Services or Manager and accounts for prioritization of service calls. Provides status of service calls
- Fill out all forms completely and accurately, obtaining customer signature when required
- Accountable for closing out all service calls with correct repair information, service level agreement (SLA) and any additional supporting documentation from Field Service Reports
- Visits clients and performs gaming and shufflers maintenance
- Performs supervisory responsibilities and also performs clerical responsibilities in assigned units
- Responsible for quality and quantity of work produced within their areas; Tech, Game Ops and Commercial
- Ability to read and understand schematics, and service manuals. Ability to make rational decisions in the field to ensure customer satisfaction with the installation or performance of all SG product lines
- 2 years of experience in the assembly, testing, or repair of electronic devices, or equivalent work experience and related gaming school certificate of completion or equivalent
- Windows Servers Knowledge- Cashiers, LAPS, GMM, cools signs and SG platforms
- Trained or experience in electrical/communication hardware and troubleshooting
- 2- 5 years gaming or equivalent experience
- Ability to coach, train, facilitate, supervise, and lead teams effectively
- Supervisory skills to plan and control the workload
- Strong project management and leadership skills
- Demonstrated ability to work effectively in a diverse work group
- Ability to resolve personnel problems
- Superior written, verbal, and telephone skills
- Ability to prioritize a variety of tasks
- Ability to multi-task is required
40
Field Service Tech Resume Examples & Samples
- Strong electronics and computer background needed
- Previous experience with the following required: MI/AX/XP equipment
- Must be proficient in the use of tools and service test equipment
- Valid driver's license and good driving record required
- Willing to work different shifts as business needs dictate, including willingness to work overtime as required
41
Field Service Tech Resume Examples & Samples
- Comprehensive knowledge of venue specific policies within the assigned jurisdiction
- Thorough understanding of company procedures necessary to service and maintain installed Video Gaming devices
- Troubleshoots video gaming equipment to determine cause of failure and perform necessary resolution, escalate when necessary. This may include swapping failed equipment, cleaning and/or repairing the malfunctioning component
- Communicates effectively and efficiently with floor attendants
- Assists in the resolution of player disputes
- Using technical manuals in the repair/maintenance of Video Gaming devices
- Performs regularly scheduled preventive maintenance to include base and chair repair. Ensure that all terminals are aesthetically correct
42
Field Service Tech Resume Examples & Samples
- Perform service, preventative maintenance, modifications and installations on Siemens Healthcare Diagnostics instrumentation at customer sites with minimal supervision
- Provide on-site customer repairs; responsible for delivering both timely and effective repairs
- Provide adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction
- Manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management
- Establish and maintain proper business relationships with customers and peers
- Perform necessary administrative duties accurately
- Self-starter with strong customer service skills as well as excellent communication skills
- Ability to operate remotely from the main office with minimum supervision
- Experience with electronics, hydraulic and pneumatic systems
- Able to interface with customers in a positive professional manner
- Willing to work different shifts as business needs dictate
- Ability to travel and provide service in assigned geography, as well as periodic travel to other regions or for training
- Willingness to participate in an on-call rotation after training and certification is completed. Participation in a region On Call rotation is part of the job requirement
- 3+ years of experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments preferred
- Technical Associates degree or equivalent in military experience preferred (graduates of the U.S. Navy Nuclear program are encouraged to apply)
43
Field Service Tech Resume Examples & Samples
- To provide technical support to Potain distributors and customers
- To supervise Tower crane Erection and commissioning GME & GMA
- To provide onsite training if needed
- To assist customer on site if needed, quality , PIP
44
Field Service Tech Resume Examples & Samples
- Evaluate performance and promotability of team members
- Provide regular performance feedback. Reward and recognize employees to reinforce positive behaviors. *Promptly develop and present individualized Performance Improvement Plans as needed
- Extensive logistics and leadership experience (10+ years)
- Excellent knowledge of all applicable federal/state and local regulations and experience with all required record keeping
- Strong knowledge of logistics accounting and P&L. Knowledge of Rental Flow
- Demonstrated strengths in analysis, prioritizing and problem solving
45
Field Service Tech-protective Relays Resume Examples & Samples
- (3) or more years’ experience installing, maintaining, testing and repairing protective relays; Technical degree or certification preferred, with experience
- Must have working knowledge of low and medium voltage circuit breakers and protective relaying
- Experience working on transformers, motor soft starters and variable frequency drives a plus
- Must be able to travel to customer sites throughout the states and surrounding areas. May be required to work weekends and holidays
- Must have a satisfactory driving record with ability to obtain a DOT license. Ability to operate cranes a plus
46
Field Service Tech Resume Examples & Samples
- Analyzes and makes general repairs to electricalsystems associated with N2 generation and cryogenic installations, including: motor controls and relays, low pressure, high pressure and liquid level alarm systems
- HVAC or refrigeration certification or American Society Safety Engineers (ASSE) Medical Gas Credentials are a plus
- Detailed understanding of National Fire ProtectionAssociation(NFPA) 99 and NFPA 55 requirements
- Ability to perform regulator repairs, repair piping/liquid leaks, etc.isa plus
- Ability to set goals and manage time to ensure tasks are completed in a timely manner and achievement
- Considerable independent judgment and initiative are required in resolving problems and making recommendations; demonstrating tact and diplomacyin dealing with internal and external customers; andhandling proprietary information
- Requires frequent use of computer,telephone and operation of a motor vehicle
- Employee may be required to remain stationary for extended periods of time
47
Field Service Tech Resume Examples & Samples
- Mobile Crane knowledge
- Technical expertise ( electrical / hydraulic / mechanical /Pneumatics )
- I T skills
- Crane operator licence / HGV / appointed person to CPCS & CSCS standards
- Enthusiasm / Self-motivation
48
Lead Field Service Tech Resume Examples & Samples
- Execute team evaluations via work-with process and tracker
- 3+ years experience in Direct Delivery, Point Of Use filtration, and/or Office Coffee delivery
- 2+ years experience servicing Point Of Use equipment and/or Office Coffee delivery execution or similar work
- Ability to lead/influence frontline employees
- In-depth knowledge of HOD or Direct Delivery business
- Strong knowledge of Point Of Use filtration equipment, Office Coffee service and/or other related product lines
- Strong coaching/training/presentation skills
- Ability to work effectively across a matrix organization
- Strong sales focus
- Strong leadership presence - ability to generate excitement and alignment around business objectives
- High work standards
- Demonstrated ability to drive business results
49
Field Service Tech Resume Examples & Samples
- Require education: High school / GED
- Four years vocational or on-the-job training to work with basic electrical/mechanical/hydraulic instrumentation tools and hardware plus two years of related experience on high caliber naval weapon systems to perform troubleshooting, assembly, disassembly, prototype debug/repair, and to operate complex test equipment
- Advanced knowledge of administrative practices and procedures
- Advanced level proficiency with word processing, presentation, spreadsheet, database, email, and calendar software
- Ability to integrate information from a variety of sources into correspondence or presentation materials or reports
- Advanced knowledge of the organization’s structure, management, and policies
- Ability to direct the work of other administrative staff
- Ability to interact effectively with personnel at all levels, inside and outside of the organization
- Considerable analytical ability to summarize data, diagnose equipment malfunctions, analyze mechanical and/or electrical problems, test, troubleshoot, and repair. Incumbents are expected to identify and recommend desirable changes to products, services, and policies
- Significant communication/interpersonal skills to maintain a good relationship with the customer
- Moderate innovation to identify and recommend desirable changes to products and services
- Relevant Associate’s degree
- Relevant work experience in the defense industry
- Relevant work experience within BAE Systems
50
Building Automations Field Service Tech Resume Examples & Samples
- Test, calibrate and verify system and peripheral devices (testing to be performed according to all applicable standards and codes, (e.g. ULC536)
- Verify system functional performance to ensure proper operations according to contract requirements and shop drawings/sequence of operations, etc
- Participation in delivery of small service or install jobs, including but limited to, engineering, drawings, programming, documentation, installation, management of sub-contractors, start-up, testing and customer acceptance
- Demonstrate system and provide training to customers as required
- 2 year Technical Degree or minimum 3 years of experience working with HVAC/Building Automations
- Experience with system integration, networking and software interfaces
- Strong work ethic and a desire to learn new skills Excellent customer service skills
- Associate’s or Bachelor’s Degree in Engineering Technology preferred
51
Field Service Tech Resume Examples & Samples
- Performs extensive field repair functions including installs, removing terminals, communications equipment and peripheral procedures, with no supervision
- Performs problem diagnosis, over the phone assistance for minor problems, and to travel to customer sites, when necessary, to repair or replace equipment
- Performs repair to disabled equipment on site and/or in depot location to ensure reliability as designated
- Performs vehicle management functions as set by guidelines
- Helps to develop the diagnosing and repair capabilities of the field staff
- Ability to assist with inventory control of all terminal, peripheral, communications parts and consumables
- Ability to operate a smart services phone
- Ability to work with NRC to ensure timeliness to retail locations and understanding problem at each assigned service location
- Records service call information, logs and reports data communication problems to management and communicates recommendations on customer’s equipment
- Follow through on customer issues that require additional support or are above the scope of own abilities
- Install all communications equipment types
- Ability to troubleshoot and repair all forms of communications within a retailer location, including but not limited to, VSAT, DSL, and CDMA technologies
- Provide necessary information and updates on an ongoing basis to management regarding the resolution of software and hardware problems
- Performs routing maintenance on company vehicles
- Maintains an acceptable driving record in accordance with the motor vehicle policy
- Maintains an acceptable level of customer service
52
Senior Field Service Tech Resume Examples & Samples
- At customer premises locations identify demarc, pretest and install IADs such as Adtran or Cisco, as well as complete cable terminations, punch down wiring and loop testing. Assist remote centers with hosted IP-PBX/managed services test and turn up to customer prem
- Basic familiarity with switching systems such as the Nortel DMS 500, Lucent 5E / LCS and or Metaswitch
- Basic familiarity with mux / demux equipment and various types of transport equipment
- Correctly make BNC cross-connect cables for DSX3 panels and complete 4 or 5 wire DSX1 cross connects per circuit designs
- Understand the operation of fiber distribution panels, fiber jumpers and light meters
- Knowledgeable on cable locate procedures and how to use a buried cable locator
- Maintain various types of DC power plant equipment. Keep Windstream power plants and emergency AC generators functioning within specifications
- Perform turn up, testing and repair of DS-0 through 100G circuits
- Be able to demonstrate proficient use in the operation of field test sets
- Monitor and take corrective actions for site environmental equipment including HVAC and fire protection systems. Complete monthly, quarterly and annual site PMs as required
- Keep office clean and secure at all times. Operate within and support all Windstream company policies and procedures including dress code and vehicle operating policy
- Accountable for maintaining all company equipment to be operational at all times
- Adhere to scheduled order completion and maintenance time frames
- Able to track assigned projects from start to finish and provide updates to management as requested
- Ability to train other technicians on technical knowledge and skills
- A task completion oriented attitude is required
53
Field Service Tech Resume Examples & Samples
- Responsible for maintaining stock in vehicle with sufficient inventory of terminals, subassemblies, cables, connectors, retailer supplies, and other items required for service calls
- Attendance at scheduled staff meetings and conference calls
- Conduct preventive maintenance (PM) and supply visits between service calls by following defined procedures for cleaning and testing terminals
54
Field Service Tech Resume Examples & Samples
- Deliver, install and maintain all cryogenic pressure vessels in the customer base
- Perform preventative maintenance checks on all cryogenic pressure vessels on a regularly scheduled basis
- Maintain inventory of parts and supplies needed to perform duties
- Install piping and final line regulator systems for medical and industrial applications
- Set alarms for automatic emergency reserve systems of gases at hospitals
- Install manifolds for use with high pressure gas cylinders
- Install and maintain cryogenic pumps and drives at all branch locations and cryogenic pumping systems on delivery trucks
- Perform sight surveys at prospective customer locations and determine necessary steps needing completion to prepare for installations
- Maintain a clean and safe workplace and attend safety meetings
- May be required to perform other related duties as required and/or assigned
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or the equivalent knowledge and experience required
- Ability to use hand tools, both electrical and manual, in a safe manner
- Must be able to safely drive a forklift
- Must be able to work flexible hours to meet customer needs and management’s expectations, and be on call 24 hours a day
- Must be willing to be away from home for up to 5 days at a time (Monday – Friday) for installs and certification schools
- Must be able to work in tight, confined dark spaces to run piping for customer use lines and fill lines; frequent bending, stooping, crouching, reaching, grasping, feeling and repetitive motion also required
- Must be detail oriented to complete paperwork each day
- Must be able to work with a wide variety of people with different personalities and backgrounds and communicate with them in a professional manner
- Excellent written and oral communication skills are required; including the ability to read and comprehend manuals, safety data sheets and instructions, and effectively present information in one-on-one and small group situations
- Requires in-depth knowledge of company operations and product lines
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; and apply concepts of basic algebra and geometry
- Must possess the ability to deal with problems involving several concrete variables in standardized situations
- Ability to frequently lift and/or move up to 70 pounds
- Frequent exposure to moving mechanical parts, and moderate noise
55
Field Service Tech-pocatello, Idaho Resume Examples & Samples
- Maintain all safety, quality and compliance activities at each plant location
- Maintenance and repairs
- Computers, Microsoft applications, process control computer systems, maintenance and compliance documentation
- Quality controls, analyzers
- Self-directed learning
56
Field Service Tech Resume Examples & Samples
- Able to complete all documentation as required
- Capable of performing on the job training of equipment
- Perform various other duties assigned by supervisor within the physical constraints of the job
- Knowledge of pneumatic and electric controls
- 1-3 years of experience.(i.e. JohnSmithResume.pdf or JohnSmithResume.doc)
57
Field Service Tech Resume Examples & Samples
- Routine maintenance on machines such as paper fills, bill jams and paper jams
- Assist in resolution of player disputes
- Thorough understanding of company procedures necessary to service and maintain installed Video Gaming equipment
- Performs regularly scheduled preventive maintenance
58
Field Service Tech Resume Examples & Samples
- Plan, develop, deliver, and facilitate strategic performance plans and comprehensive unit evaluations
- Partake in daily unit tasks such as operational checklists, pre-shift meetings, and manager meetings
- College degree is preferred but not required. Bachelor of Science degree in hotel/restaurant
- Excellent skill set in both verbal and written communication, group presentation, project
59
Field Service Tech Evenings a Resume Examples & Samples
- Repair and perform preventative maintenance on marketing equipment
- After each call, complete paperwork on job and call in paperwork every two hours
- Regular, reliable, predictable attendance
- Valid CDL license (if applicable)
- Adhere to DOT Regulations (if applicable)
60
Field Service Tech-controls Resume Examples & Samples
- Minimum High School Diploma (Associates degree preferred)
- 2-5 years manufacturing /machining production installation experience
- Competency with Microsoft Office
- Must have excellent organizational, written and verbal communication skills
- Ability to climb stairs or ladders, work at various heights, lift hand tools approx. 1-15 lbs in weight to complete machine assembly, parts up to 50 lbs. Repetition with activity
- Work environment: The noise level in the work environment is usually moderate
61
Field Service Tech-pascagoula Resume Examples & Samples
- Manage own time to accomplish operations and maintenance tasks for assigned plants which includes trouble-shooting, diagnosing and solving plant problems
- Coordinate contractors and resources, both internal and external to Praxair to support the plant activities, audits and all administrative requirements for the plant
- Perform office work requiring sitting at the computer and other administration duties 1 or 2 hours per day
- Lifting over 45 to 75 lbs is done occasionally
- Upper body work activities, including using wrenches, hammers, and similar tools
- Normal work week of 8 hours a day, 5 days a week
- 2 - 5 years of Operations experience highly desirable in many of the following fields
- Air separation or similar complex process control function
62
Field Service Tech-north Jersey Resume Examples & Samples
- Follow company policies to accurately confirm, accept and close service calls via automated dispatch system
- Appropriately document service activity according to site policy
- Interface at basic level with third-party communication network provider to effectively troubleshoot communication problems at the lottery retailer location
- Document retailer installation, changes and removals
- Follow procedures for returning defective materials to Central Repair facility (RMA Process)
- Produce various reports to management, such as preventive maintenance completions, vehicle accident, and Field Service activities
63
Field Service Tech-south Jersey Resume Examples & Samples
- Performtroubleshooting, maintenance, preventive maintenance and installation of lottery Point of Access (POA) equipment and communication devices used at the lottery retailer location
- Process and maintain consumables inventory according to site policy
- Properly package and ship defective self service equipment to central repair facility
- Accurately maintain, stock and document equipment, parts and consumables inventory
- Adhere to IGT’s Customer Service Best Practices
- Adheres to all safety policies and procedures
- Adhere to fleet and vehicle maintenance policies including vehicle care/organization
- Practice defensive driving
- Understand and adhere to lottery rules and regulations
64
Field Service Tech Resume Examples & Samples
- DOD 8570 compliance
- Experience with installing, troubleshooting, configuring and managing
- Installing thick and thin client workstations
- DVTC
- Printers and VoiP
- PKI Administration
- Experience with basic troubleshooting of Microsoft based products
- Excellent customer relationship skills
- Be able to lift 50lbs (CPU, Printers, faxes, DVTC, Monitors)
- Walk-up flights of stairs, as required. Crawl under desk/tables to troubleshoot cables
65
Field Service Tech Resume Examples & Samples
- Maintains and secures assigned tools, test equipment, terminals, subassemblies, parts, and supplies
- Responds timely to all service calls assigned by dispatch, Smart Services, or on-site personnel
- Conduct preventative maintenance and supply visits between service calls by following defined procedures for cleaning and testing terminals
- Must be available to work nights, weekends, and holidays
- Ability to ascend and descend ladder heights up to 40 ft
66
Critical Field Service Tech Resume Examples & Samples
- Technical graduate of a two year accredited technical school in an engineering/technical field or two to three yeas of services technician responsibility in related DC power field or industry
- Installation/service experience encompassing DC power and related equipment, material coordination and site layout, troubleshooting, revenue enhancement, customer relations, safety management within the DC power industry
- Working knowledge of electrical test and diagnostic equipment
- Ability to run and/or supervisor projects of minimal complexity utilizing experienced contract labor
- Daily travel and periodic overnight required
67
Cox Business Field Service Tech-dev Resume Examples & Samples
- Presentation and interaction with customers occurs in a manner which is highly satisfying to the customer, and builds on loyalty. Reviews work requested, describes actions that will be taken, answers questions, presents documentation, and demonstrates the proper functioning of products and services to the customer
- Performance metrics meet expectation ranges of the job description within the performance management tool, with significant oversight and slight autonomy
- Professional and productive interactions are expected with customers, property managers, building engineers, other building trade workers, government officials and the public. Collaborates with Cox Communications team members and boundary partners to fulfill tasks and orders efficiently and co-operatively
- Basic ability to interpret contracts and written agreements between the company and external parties, such as service contracts, building access agreements, easements, covenants and similar instruments in order to understand requirements, limitation and other important details related to completion of required tasks
- Equipment handled and used for access while performing the tasks include, but not limited to, ladders, catwalks, aerial lifts, scissor lifts and scaffolding
- Frequent lifting of up to 50 lbs. and occasional lifting of up to 75lbs
- Operation of test equipment to verify proper performance of products and the delivery networks. Equipment includes Radio Frequency (RF) meter for power, purity, and interference; RF leakage detectors for shielding integrity; telecommunications test equipment for call progress tones, signaling and audio; Twisted Pair metallic testing for performance and connector assembly; fault detectors for cabling assurance testing, and other supplied testing tools to ensure reliability and product performance; Optical testing equipment for optical delivered signals
- Produce accurate records of activities related to work including time, material, training, measurements, actions, inventory, customer opinions, and “as completed” designs. The records are placed within ticketing systems, workflow tools, billing systems, routing or workforce systems, GIS and other record repositories,
- Protects the company’s intellectual property including processes, plans, budgets, records, from unauthorized access, theft, or duplication. Follows the data security processes to the highest degree possible
- Use of software tools used for labor, test, measurement, performance, and costs must be used timely and accurately
- Maintains strong knowledge of product features and function, as well as latest methods and procedures for delivery, including back office workflow tools for task assignment. Provides timely communication to all groups (including customer) of progress of work, change in task durations, and unexpected changes in work completion. Creates a clear understanding with the Comm Center on route progress and, accurately uses the workforce management software
- May be required to pass to additional background screenings, as required by law or as required to perform role
- Other duties as assigned to support the completion of the department’s work
68
Field Service Tech Resume Examples & Samples
- Years Experience
- Experience working with electronics and electromechanical devices required
- Other requirements
- The incumbent must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors
- All candidates must pass criminal, education and employment background checks mandated by state lotteries and may be required to pass credit checks (varies by state)
69
Field Service Tech, CT Resume Examples & Samples
- Installs and removes terminal and communications equipment
- Must perform 8-12 details daily
- Maintain scheduled maintenance on Company fleet vehicle and report any damage or accidents as outlined in the Company’s Motor Vehicle Safety Policy
70
Field Service Tech Resume Examples & Samples
- High school or GED with the ability to communicate effectively in writing or orally (maps, operational, maintenance, safety and quality instructions) and be able to carry out verbal and written instructions
- Ability to perform basic mathematical calculations. Some vocational training and mechanical aptitude preferred, with the ability to read, interpret and record data from meters, gauges, panels, computer consoles and other equipment
- Six months to two years experience in a related position with ability to comprehend specifications, drawings and manuals preferred
- Experience using power, pneumatic, hydraulic, and hand tools preferred
- Experience using pressure gauges and precision measuring instruments preferred
- Must have ability to use a computer or computer device for record keeping
- Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily
- Must demonstrate the ability to work well and communicate with clients, management and the general public
- Must possess a valid driver's license and a safe driving record
- Must be able to pass a drug screen and criminal background check
71
Field Service Tech Resume Examples & Samples
- Create troubleshooting tickets
- Work w/walk up customers – issuing & updating tickets
- 2-4 yrs. of field/service desk experience
72
Field Service Tech-north Carolina Resume Examples & Samples
- 1) Adheres to all environmental, health and safety SOPs, equipment, policies and procedures
- 2) Provide dialysis/apheresis instrumentation installation
- 3) Completes installations and repair services within time requirements established by service management
- 4) Provide contract preventative maintenance in accordance with published procedures
- 5) Successfully completes instrumentation training at Baxter training facility
- 6) Provide on-site clinical instrumentation inservice
- 7) Provide on-site technical instrumentation inservice
- 8) Schedules service calls with customers in accordance with current procedures published by national and regional management
- 9) Provides installation and repair service within time requirements established by service management
- 10) Study for and pass BONENT exam, as determined by product line
- 11) Must travel extensively
- 12) Performs other duties as required
- 2) Excellent communication ability required
- 3) Basic addition, subtraction, multiplication, division, and fractions are required
- 4 Ability to exercise independent judgment and draw accurate conclusions based on available information
73
Field Service Tech Resume Examples & Samples
- Provide and have extensive 3 years knowledge in BFIST and FS3 and Bradley platforms
- Ability to develop MWO work instruction with FS3 and Bradley System modifications checks and testing
- Ability to analyze and identify problems and provided technical guidance in BFIST/FS3 and Bradley platforms
- Ability to manage small and large teams and conduct modification in multiple areas both CONUS and OCONUS
- Ability to manage MWO modifications Teams
- Ability to manage Quality assurance and Quality control on multiply platforms
74
Field Service Tech Resume Examples & Samples
- HVAC or refrigeration certification or American Society Safety Engineers (ASSE) Medical Gas Credentials
- Prior electrical experience a plus
- Detailed understanding of National Fire Protection Association (NFPA) 99 and NFPA 55 requirements
- Understand the characteristics and hazards of cryogenic and high pressure gases in general, and have
- Considerable independent judgment and initiative are required in resolving problems and making
- Requires frequent use of computer, telephone and operation of a motor vehicle
- Will be required to move / transport materials weighing 25-75 pounds in which frequent bending, twisting and
- Required to perform various physical maneuvers requiring climbing stairs, ladders and truck beds to complete
