Senior Field Service Technician Resume Samples

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R Vandervort

Robert

Vandervort

38412 Mac Walk

San Francisco

+1 (555) 214 1963

38412 Mac Walk

San Francisco

Phone

p +1 (555) 214 1963

Experience Experience

New York, NY

Senior Field Service Technician

New York, NY

Hirthe-Hamill

New York, NY

Senior Field Service Technician

Perform a variety of moderately complex technical field assignments involving the commissioning,
Performs system commissioning and testing and inspects systems under maintenance agreements
Conducts on-going system operation training for end user customers as necessary
Supports Printing Systems equipment and customers operating their business 24/7
Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned
Manages parts inventory and territory to comply with established operating standards
Installs, maintains, and repairs company products and systems at customer sites, this includes hardware, software and networking products

Houston, TX

Senior Field Service Technician Little Rock

Houston, TX

Koss-Towne

Houston, TX

Senior Field Service Technician Little Rock

Performs system commissioning on systems including loading software programs and implementing modifications as necessary
Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems
Assists in the conduct of equipment/system acceptance testing following established procedures
Performs system commissioning, testing and inspects systems under maintenance agreements
Conduct intermediate level field repair of radars utilizing specialized test equipment at customer operating sites
Conducts on-going system operation training for end user customers
Operate specialized test equipment in the performance of troubleshooting and maintaining sensors, both in the laboratory and in the field

present

Phoenix, AZ

Senior Field Service Technician Procter & Gamble Professional

Phoenix, AZ

Haag Inc

present

Phoenix, AZ

Senior Field Service Technician Procter & Gamble Professional

present

Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
Work schedule may include 12 hour shifts, 5 day work week, occasional weekends, and night shifts
Exemplifies team-work across organizations (internal and external) and functional boundaries
Drives focus on total kitchen system improvement
Obtain and maintain NRA ServSafe certification and potentially NEHA CP-FS certifications
Demonstrates a high sense of urgency and quality; demonstrates external customer-centric behavior
Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: concrete, asphalt (uneven surfaces)

Education Education

Associate’s Degree in Engineering

Pepperdine University

Associate’s Degree in Engineering

Skills Skills

Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area
Generally, 5-8 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Security Product Knowledge: SiPass, Software House, Bosch/ Radionics, Pelco, S2, DMP, GE, Lenel, American Dynamics, Honeywell/ Vindicator, ProWatch
Fire Product Knowledge: Siemens/ Cerberus, Simplex, EST, Notifier, Silent Knight, Fire Lite, Bosch, Gamewell
Good organizational, verbal and written communication skills
Generally, 5-8 years of successful industry experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices
Ability to lift seventy-five (75) pounds unassisted
3+ Years experience as an Electronics Technician System technologist System Manager or Field Service TechnicianWant to create a job search agent? Send this job to a friend
Good verbal and written communications skills

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Senior Field Service Technician Resume Examples & Samples

Performs complex equipment installation and configuration, investigative tests, trouble shooting and repairs of access control and security systems. Performs complex product and service training to customers
Performs complex maintenance on tools, test equipment, etc., and completes documents of all installations, inspections, maintenance and repair work, and failures
Performs complex service or systems calls and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution
Performs assessment of complex product/equipment performance based on field support data and recommends modifications or improvements. May participate in the negotiation and administration of service or systems contracts
Successfully demonstrates thorough/ advanced knowledge of a technical or specialty area
Generally, 5-8 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Security Product Knowledge: SiPass, Software House, Bosch/ Radionics, Pelco, S2, DMP, GE, Lenel, American Dynamics, Honeywell/ Vindicator, ProWatch
Fire Product Knowledge: Siemens/ Cerberus, Simplex, EST, Notifier, Silent Knight, Fire Lite, Bosch, Gamewell
Individual must possess a valid Driver’s license in good standing
Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States

Senior Field Service Technician Resume Examples & Samples

Basic Test Equipment Operation
Advanced Test Equipment Operation
Intermediate Protective Relays
Advanced PQ Measurements
Rotating Machinery
Protection & Control Design
No relocation is provided. Only candidates that reside within 50 miles of the locations listed
Experience with protective relays, switchgear and transformer testing is highly desirable

Senior Field Service Technician Resume Examples & Samples

On-call duty required a minimum of 1 time per month
3+ Years experience as an Electronics Technician, System technologist, System Manager or Field Service Technician
Must be a self-starter and have the ability to travel in state up to 15%
Experience Required
3+ Years experience as an Electronics Technician System technologist System Manager or Field Service TechnicianWant to create a job search agent? Send this job to a friend

Senior Field Service Technician Resume Examples & Samples

Provide timely, detailed and accurate reports on service work performed, product performance, and warranty liabilities to company expense and time allocation
Demonstrate ability to service newly designed and experimental equipment, which has not been seen before, and instill confidence in the customer
Proven customer service, sales ability, and ability to handle irate or difficult customers and gain satisfaction
Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites
Ability to run medium to large outages and projects
Associates degree from an accredited institution AND/OR Military experience
Minimum of 5 years of engineering and experience
No relocation is provided. Only candidates that reside within a 50 mile radius of the locations listed will be considered
Professional Engineering license
IEEE Member

Senior Field Service Technician Resume Examples & Samples

Associate Degree or 3-5 years of work experience
24x7 on call experience required
Prior experience working in a pharmacy or hospital environment a plus

Senior Field Service Technician Little Rock Resume Examples & Samples

Minimum of 3 years IT experience supporting both proprietary and standard applications
Customer-facing experience required
Excellent mechanical, computer and time management skills required
Strong English speaking verbal skills required
Upon hire must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis

Senior Field Service Technician Resume Examples & Samples

Conduct depot level repair, integration and testing, modification and operation of complex synthetic aperture radar (SAR) / ground moving target indicator (GMTI) and other airborne sensors
Conduct intermediate level field repair of radars utilizing specialized test equipment at customer operating sites
Performs and/or assists in fabrication, modification, assembly, installation, operation, repair and maintenance of complex laboratory, experimental and commercial equipment
May assist in the design of basic lab, experimental, and commercial equipment
Applies specialized knowledge and skills pertinent to the organization, project or program assigned
Will utilize SAP processes to track defective components
Must be highly proficient in computer applications and network interface applications as well as have the ability to understand schematics/block diagrams
Must have analytical ability to read and understand detailed instructions, drawings and specifications
Must have strong communication skills necessary to write and record precise information
Previous experience with Military avionics/electronics experience highly preferred

Senior Field Service Technician Resume Examples & Samples

Minimum 5 years of experience evaluating and servicing electrical distribution or control systems required
No relocation is provided. Only candidates that reside within 50 miles of Salt Lake City, Utah will be considered
Minimum of 6+ years experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable
Minimum of 6+ years experience performing power quality measurements, troubleshooting, and analysis is highly desirable
Minimum of 6+ years experience with protective relays, switchgear and transformer testing is highly desirable

Senior Field Service Technician Resume Examples & Samples

Associate Degree or 3-5 years of related work experience
3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
24x7 on-call experience in a customer-facing environment required
Must possess and maintain a valid driver's license and meet BD's auto safety standards

Senior Field Service Technician Resume Examples & Samples

Performs system commissioning on systems including loading software programs and implementing modifications as necessary
Conducts testing and inspects systems under maintenance agreements
Responds and carries out to completion any troubleshooting and repairs to assigned customer systems
Ensures company-owned test equipment and installation equipment is in proper working order
Returns equipment in need of repair or calibration to the office in a timely manner
Identifies code issues and non-conformance issues
Makes recommendations regarding both systems installations and service contract facilities
Participates in On-Call assignments / schedules on a team rotational basis
Experience in the installation and maintenance of security systems
Associate's Degree in a technical field preferred, although a combination of education (must have a High School Diploma or GED Equivalency at minimum) and experience will also be considered
Class D Electrical License preferred, however, we would also consider an experienced Security Field Service Technician who is either in process of obtaining their Class D Electrical License or is willing to obtain it
Must be able to lift and carry seventy-five (75) pounds unassisted
Must be willing and available to participate on an on-call rotation, which could include nights/weekends/holidays

Senior Field Service Technician Procter & Gamble Professional Resume Examples & Samples

Commercial mechanical warewash equipment and chemical dispensing pumps expertise. This also includes proficiency and ability to read schematic drawings
Excellent working knowledge of appropriate tools, data, implements and service needs
Obtain and maintain Food Safety Certification
Understand regulatory and plumbing requirements in the areas that affect our mechanical warewash program
Proficient in PGP tablet technology to include but not limited to pgpro.com, PGP InTouch web site, STAR, Word, Excel, PowerPoint, and mechanical warewash program controllers
Demonstrated knowledge of pertinent PGP chemical program products, key features and benefits and how to properly use

Senior Field Service Technician Resume Examples & Samples

Minimum 3 years of experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
No relocation is authorized. Must reside within 50 mile radius of assignment location
Bachelor's degree in engineering (electrical, mechanical or engineering technology) from an accredited institution
General Contractor’s

Senior Field Service Technician Resume Examples & Samples

Troubleshoot and maintain installed ABB quality control services products and systems
Work independently to install, modify, test, repair, or inspect company products and equipment
Interpret technical drawings and schematics and make changes as necessary in the field to reflect work carried out on site
Promote ways to optimize customer operations or make general improvements
Seek other opportunities to promote customer satisfaction and foster harmonious business relations
High School Diploma or GED and 7 years of professional work experience
Associate's degree with a focus on electrical, mechanical, and electronics courseware plus 5 years of professional experience within the pulp and paper industry
Military Electronics Experience (minimum 6 years)
Working knowledge of Microsoft Operating System
Solid working knowledge of the ABB 1190, 800xA, AC450, Advant, and Ulma/WIS systems
Experience with Accuray and the Smart Advisor Camera based system
Solid working knowledge and understanding of the technical interaction with the process

Senior Field Service Technician Resume Examples & Samples

Use best practices and execute the selected Engagement Management Methodology
Commission hardware and software related to all of our Optical Character Recognition Systems
Work in a construction environment with physical outdoor projects
Perform a variety of moderately complex technical field assignments involving the commissioning,
High School Diploma or GED and 7 years of information technology, computer science, engineering, or field service experience
Associates Degree and 5 years of Optical Character Recognition Field Service experience
Hardware familiarity, including routers, switches, wireless, cameras, loop detectors and photo eyes, radar, and wiring
Bilingual Spanish
Intermediate level skills with access tools (VPN, VNC, Remote Desktop)
Must have the ability to travel 50 to 75%
Windows OS experience
Professional experience in the local area

Senior Field Service Technician Resume Examples & Samples

Perform field service operations that may involve unusual problems requiring strong technical skills. Construct prototype models, as requested
Troubleshoot and repair equipment, applying own knowledge and experience to resolve problems. Recommend changes such as new equipment or modified procedures to improve performance and customer satisfaction
Conduct detailed inventories and inspections to determine necessary maintenance and repairs
Assist in planning and coordinating team efforts. Guide less experienced technicians and instruct them in proper and safe operation of equipment. Often work nonstandard schedules at field locations with exposure to varying environmental conditions
Experience leading field project activities
Experience with field service operations and transformer testing
Knowledgeable and fully fluent in transformer installation and assembly
Strong vacuum and oil processing understanding
Familiarity with shell and/or core form transformer designs and components internal to the transformer
Ability to prepare field service job/trip reports using Microsoft Word
Must be able to travel up to 90%
Ability to obtain a valid driver's license is required
This position will not consider sponsorship. Candidates must already have a work authorization that would permit them to work for ABB in the US*

Senior Field Service Technician Resume Examples & Samples

Performs service tasks required to fulfill service requirements for time and material, emergency service, and contractual agreements
Completes necessary documentation as per the Service Delivery Policy
Communicates with central dispatch on current work order status and receives updates on outstanding customer issues on a daily basis following the Service Delivery Policy
Assists on installation projects as needed
Provides technical support to other technicians, management and sales force
Mentors and trains lower level service technicians as needed
Assists sales force with identifying proper company equipment on future jobs
Must have a minimum of 5 years of Security Systems experience
Intermediate to advanced knowledge of alarm panels, card access systems and IP video systems
General knowledge of electronics, components, and construction
CT low voltage electrical license
Experience with Software House and Genetec systems is desired
LI-DRB

Senior Field Service Technician Resume Examples & Samples

Provides technical service to customer Fire Safety systems including technical support during the installation and commissioning of new or expanded systems
Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary. Conducts testing and inspects systems under maintenance agreements
Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order. Returns equipment in need of repair or calibration to the office in a timely manner
Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities. Reports daily on activities completed, deferred, requiring further action or material. Participates in On-Call assignments/ schedules as required
Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned
Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers
NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification Within 24 months
State or local fire alarm planner or contractor license as required by state regulations within 24 months

Senior Field Service Technician Resume Examples & Samples

Independently determines and develops approach to improve equipment efficiency and/or reduce cost of operations
Actively participates in installation planning phase
Maintains customer good will through: effective communication of all services rendered; effective communication of on-site arrival time; effective and early communication of late on-site arrival time; effective communication of service and operator issues; effective presentation of positive attitude for the company, products, employees, and customers; and maintaining a proper business appearance as defined by service management
Serve as a technical resource to lower level personnel

Senior Field Service Technician Resume Examples & Samples

Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations; mentor less experienced technicians; provide technical training
Minimum 7 years of experience evaluating and servicing electrical distribution or control systems
No relocation benefit is offered for this position candidates must reside within a 50 mile radius of this location

Senior Field Service Technician Resume Examples & Samples

Accountability, personal accountability and a proactive approach
Adaptability and flexibility
A customer service orientation

Senior Field Service Technician Resume Examples & Samples

Coordinates with contractors in the process of installation of systems sold by a branch office. Performs system commissioning on systems including loading software programs and implementing modifications as necessary
Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems
Ensures company-owned test equipment and installation equipment is in proper working order. Returns equipment in need of repair or calibration to the office in a timely manner
Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities
Participates in On-Call assignments/ schedules as required. Acts as a mentor and provides on-the-job training to lower level Field Service Technicians as assigned
Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems Conducts on-going system operation training for end user customers
NICET Certification
Generally, 5-8 years of successful industry experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Good organizational, verbal and written communication skills

Senior Field Service Technician Resume Examples & Samples

Performs system commissioning, testing and inspects systems under maintenance agreements
Participates in On-Call assignments/schedules as required
Conducts on-going system operation training for end user customers
Associate’s Degree in Electronics or related technical field preferred, although a combination of experience in the installation and maintenance of low voltage electronic systems along with education (a High School Diploma or GED equivalency a minimum requirement) will also be considered
5+ years in the installation and maintenance of Fire Safety Products, Card Access & CCTV
Minimum CT L-6 license required
Must be willing and available to participate in our on-call rotation
Individual must be at least 21 years of age with a valid driver’s license in good standing in order to participate in the required Siemens vehicle plan

Senior Field Service Technician Resume Examples & Samples

Provides support to regional customers by installing, troubleshooting, and maintaining x-ray security systems using built-in diagnostics and external test equipment
Performs and documents basic, preventative and remedial maintenance. Replaces defective units/components as appropriate
Sets up and utilizes specialized test and diagnostic equipment to isolate malfunctions
Performs site acceptance tests with the help of more senior-level technicians
Assists with performing systems demonstrations at customer sites
Graduate of technical school and/or military training in electronics engineering technology preferred
4+ years of experience in a field service environment highly desired, with a strong desire to learn X-ray
Must have knowledge of electronic and mechanical assemblies, as well as wiring diagrams and schematics
Knowledge of complex mechanical systems, familiarity with test equipment (DVM and oscilloscope) and experience with High Voltage and X-ray producing equipment preferred
Customer interface and communication skills, both verbal and written, are highly desired
Willingness to work overtime as requested and non-standard hours, including weekends and holidays
Must be capable of lifting 50 pounds
Must pass Electronic Questionnaires for Investigations Processing (e-QIP) system
Must be able to obtain a Sensitive Security Information (SSI) clearance

Senior Field Service Technician Procter & Gamble Professional Resume Examples & Samples

Work schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts
Lift, lower and carry objects up to 50 lbs
The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Work Schedule may include: 12 hour shifts, 5 day work week, occasional weekends, and night shifts

Senior Field Service Technician Resume Examples & Samples

Travel frequently within North America, offshore and occasionally overseas to render services on all products and systems manufactured by Rosemount Analytical at customer’s locations
Represents the Company in dealings with customers and is responsible for customer’s satisfaction with the equipment
Isolates equipment start-up issues and takes corrective action. Performs start-up calibration as necessary
Identifies opportunities for service and product sales
Performs scheduled service and responds to emergency service requirements
Conducts training in equipment operation and maintenance for customers and sales specialists. Makes presentations and goodwill calls to customers
Consults factory service and CSC for any developing incidents in the region and takes appropriate action
Consults with salespeople on potential opportunities and customer concerns
Manages overhead, travel and expenses in a fiscally responsible manner
Maintains product expertise through self-study and factory training
When not performing outside service work, performs in-plant repairs to returned products

Senior Field Service Technician Resume Examples & Samples

Performs system commissioning and testing and inspects systems under maintenance agreements
Reports daily on activities completed, deferred, or requiring further action or material
At minimum, must possess a NICET Level II in Fire Alarm Systems
5+ years in the installation and maintenance of Fire Safety Products, Card Access, CCTV, and Intrusion Systems
Proficient in PC applications and in the use of word processing and spreadsheet programs

Senior Field Service Technician Resume Examples & Samples

This person will own the Customer call from the time they are dispatched to the client location through completion of work, keeping dispatch updated with the service and maintenance status throughout the process
Conducts on-going system operation training for end user customers as necessary
Participates in On-call assignments/schedules as required
Requires a high school diploma and a minimum of 5 years experience in the installation and trouble shooting of fire alarm systems
Must have strong Customer service skills as well as good verbal and written communication skills
Must be skilled in PC applications such as Microsoft Word and Excel
Must be able to lift seventy-five (75) pounds unassisted
Minimum NICET II certification preferred

Senior Field Service Technician Procter & Gamble Professional Resume Examples & Samples

Obtain and maintain NRA ServSafe certification and potentially NEHA CP-FS certifications
Proficient in laptop and tablet technology to include but not limited to Word, Excel, PowerPoint, and mechanical warewash program controllers
Demonstrates a high sense of urgency and quality; demonstrates external customer-centric behavior
Exemplifies team-work across organizations (internal and external) and functional boundaries
Demonstrates leadership that adds value and a command of both business and customer needs
Work schedule may include 12 hour shifts, 5 day work week, occasional weekends, and night shifts
On-call coverage which may include: occasional weekends, holidays and night shifts
Candidate must live within 25 miles of New Orleans, LA

Senior Field Service Technician Resume Examples & Samples

Associates degree from an accredited institution or military experience
5+ years experience in testing, troubleshooting, evaluating, and servicing electrical distribution and/or control systems
No relocation is provided. Only candidates who currently reside within Alabama will be considered

Senior Field Service Technician Resume Examples & Samples

Provides technical service to customer Electronic Security systems including technical support during the installation and commissioning of new or expanded systems
Conducts testing and inspects systems under maintenance agreements. Responds and carries out to completion any troubleshooting and repairs to assigned customer systems. Ensures company-owned test equipment and installation equipment is in proper working order
Participates in On-Call assignments/ schedules as required
2 to 3 years in the installation and maintenance of Fire Safety Products

Senior Field Service Technician Resume Examples & Samples

Resolve calls or e-mails escalated from a 1st Line or Triage Team
Provide a second tier of expert product specific support for technical product issues not resolved by the 1st Line or Triage Team
Validate Product Specific Complaints – Establish that any complaint received is not caused by user error, configuration error, outdated software or hardware, or one-off failure of a Field Replaceable Unit. Recommend appropriate additional trouble shooting steps. Gather and qualify required data
Assist with field investigations – Provide expert, on-site, support for field staff when necessary to fulfill above responsibilities
Escalate Issues That Cannot Be Resolved By Service – Typically to RA/QA, Engineering, Supply Chain or Operations Departments having previously completed all above steps. Facilitate the smooth transition of such issues to these departments department
Assist with Management of Corrective Actions – Provide expert assistance and recommend scheduling proposals to the field teams responsible for these actions
Produce Product Service Plans – Create a comprehensive plan and implementation schedule to ensure Global Service Organization and distributor readiness for the launch and ultimate withdrawal of a product
Write/Validate Service Manuals – To write and/or validate suitable Service Manuals prior to release
Write Technical Bulletins – Create and ensure appropriate distribution of all documents detailing changes to products’ technical specification or service arrangements or facilitate Corrective Action programs
Create Technical Training Course Material – Work with the Senior Manager, Global Technical Training to produce all training materials required to teach suitably qualified technical students to: (1) Operate the equipment. (2) Meet Preventive maintenance requirements. (3) Provide Corrective Maintenance (4) Design and complete an Installation
Installation Assistance – provide expert assistance to the Global Service Organization and distributors when planning and completing installations of an unusually complex nature
Represent Service in the New Product Development Process – ensure that NPD process’ Service requirements are fully met and to properly promote Global Service Organization’s requirements
This flexible time appointment may require shift work or participation in an on-call rotation
International and Domestic Travel may be required but will not exceed 50% per annum
A recognized degree in a related subject
Proficiency with Windows and Microsoft Office
Minimum of 10 years Technical Support experience
Previous experience providing International Technical Support is desirable
Previous experience as a Field Service Technician is desirable
Previous experience with High Speed Explosive Detection Systems is desirable, e.g
Familiar with L3 Examiner Series
Familiar with Invision/Morpho CTX Series
Previous experience with PLC and Baggage Handling System integration is desirable
Previous experience with Network Servers and Switches is desirable
Must be able to obtain a US Security Clearance (DHS TSA SSI level)

Senior Field Service Technician Resume Examples & Samples

Supports Printing Systems equipment and customers operating their business 24/7
Uses the escalation process to inform Field Engineer, Field Service Manager, Specialist and Headquarters of unresolved issues, as well as, suggestions to improve equipment performance
Possess an understanding of computer platforms, general application software, and networking environments. A+ Certification a plus
Military background a huge plus
Must be able to work effectively and cooperatively with supervisors, other team members, and with customers, and must be able to clearly communicate technical information, both orally and in writing

Senior Field Service Technician Resume Examples & Samples

Performs and oversees machine factory modifications and software/operating systems upgrades of equipment to insure optimum performance
Has an understanding of customer's entire work-flow and associated print management applications
Desire to know how things work and ability to find the answer as to why it doesn't work
Military background a plus
Ability and willingness to work with various teams
A+ Certification is a plus
Valid driver's license is required

Senior Field Service Technician Resume Examples & Samples

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee
Experience in testing, troubleshooting, evaluating and servicing electrical distribution and control systems
Experience performing power quality measurements, troubleshooting and analysis
General contractor's license

Senior Field Service Technician Resume Examples & Samples

Supports Printing Systems equipment. Some overtime required as needed
Uses the escalation process to inform Field Engineer, Field Service Manager, Specialist and Headquarters of unresolved issues as well as suggestions to improve equipment performance
Has understanding of customer's entire workflow and associated print management applications
Responsible for maintenance and required interface with pre/post equipment and vendors
Schedules work activity to accommodate customer's working environment and end users SLAs
Possesses knowledge of industry trends and competitive equipment

Senior Field Service Technician Resume Examples & Samples

Perform complex field service operations that typically present unusual problems requiring strong technical skills
Provide leadership in the assembly and operation of laboratory and field service equipment
Record, compile and reduce data for analysis and assist in related assessment and preparation of reports
Recommend changes such as new equipment or modified procedures to improve performance and customer satisfaction
Responsible for direction, analysis and reports involving complex test projects
Assist in planning and coordinating team efforts. Guide less experienced technicians and instruct them in proper and safe operation of equipment
A Master’s Degree in required field = Credit given for 2 years of work experience
A PhD/Doctorate in required field = Credit given for 3 years of work experience
Electrical Engineering or Technology degree... preferred
Previous experience with Power Products such as breakers, relays , switchgear, transformers
Troubleshooting and repair experience of Industrial/ Utility related equipment
Previous U.S. field engineering service experience
Ability to travel 50% or more as required