Field Service Technician Resume Samples

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T Kuhic

Thurman

Kuhic

19986 Omari Bypass

San Francisco

+1 (555) 198 8898

19986 Omari Bypass

San Francisco

Phone

p +1 (555) 198 8898

Experience Experience

New York, NY

Field Service Technician

New York, NY

Vandervort, Kozey and Lakin

New York, NY

Field Service Technician

Physical tasks include walking, grasping, carrying, lifting, seeing, hand-eye coordination, listening, and writing, speaking and traveling
Mental tasks include reading, interpreting, analyzing, calculating, measuring and communicating
Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment
Act as a safety role model, encouraging and recognizing others completing safe acts and intervening when unsafe acts are being practiced
Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
Identifying, owning, and tracking any issues with an account, according to call escalation procedure, to reach resolution
Purposes of installing, commissioning, servicing and maintaining Cameron product lines in accordance with Company procedures and work instructions

Phoenix, AZ

IT Field Service Technician

Phoenix, AZ

Wisoky, Hickle and Thiel

Phoenix, AZ

IT Field Service Technician

Perform and/or help support Tier 1, 2 & 3 hardware break-fix services on PCs, Laptops, Network Printers, Servers, etc
Performs system recovery based on incident calls and under guidance from established documents and subject experts
Performs spare parts inventory and storage management
Provide network and remote connectivity (hardware/software) support
Perform Tier 1, 2 & 3 support services installing and troubleshooting hardware, software, and networks
Develop and maintain systems documentation, including Active Directory and network diagrams
Assist in support of local developed applications and databases

present

Houston, TX

Engine Field Service Technician

Houston, TX

Mante, Leannon and Auer

present

Houston, TX

Engine Field Service Technician

present

Provide Action Requests for Field Service Managers and manufacturing plant field engineering groups
Readily adapts to a changing work environment and work assignments
Provide technical assistance and consultation to FS teams and or customers during installation, operations and maintenance projects
Manage the development and implementation of customised engine specifications
Completes diagnostics, repairs and rebuilds on engine products in a service workshop under limited supervision
Maintain FS and or Customer Activity Reports for Customer daily inspection forms, FS deck book and field work tickets
Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site

Education Education

Bachelor’s Degree in Electronics

University of California, San Diego

Bachelor’s Degree in Electronics

Skills Skills

Strong work ethic, high level of craftsmanship/workmanship with strong attention to detail
Excellent troubleshooting ability with strong diagnostic and problem solving skills
Capable of multi-tasking, highly reliable, self-motivated, target and deadline driven
A strong dedication to quality customer service, and a working knowledge of service delivery procedures
Detail Oriented - Ability to pay attention to the minute details of a project or task
Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks
Strong interpersonal and communication skills with the ability to communicate complex technical issues in an understandable manner
Strong ability to be self-directed and work independently, with strong organization and documentation skills
Ability to maximize systems availability as a technical specialist highly trained in heterogeneous data center environments
Strong problem solving skills they are able to apply to standardized situations involving several concrete variables

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Field Service Technician Resume Examples & Samples

7 years of experience with Microsoft Windows, configuring and troubleshooting network equipment, and working with clients providing Tier I or II support
3 years of experience with managing desktop and server systems
3 years of experience with Microsoft Windows
3 years of experience with configuring and troubleshooting network equipment
Experience in working with clients to provide Tier I or II support
BS degree and three years of experience in a professional environment or 7 years of experience with managing desktop and server systems In lieu of a degree
Experience with DoD enterprise
Experience with UNIX operating system
BS degree in Information Systems, CS, Mathematics, Engineering, or other technical field

Field Service Technician Resume Examples & Samples

BS degree in Technology or four years of additional experience with managing desktop and server systems, Microsoft Windows, and configuring and troubleshooting network equipment in lieu of a degree
Experience with DIA and DoD enterprise
Experience with Unix operating systems

Field Service Technician Resume Examples & Samples

Installs, repairs, calibrates and maintains Anelva equipment in a manner which minimizes equipment down time
Troubleshoot and repair hardware and software issues
Monitors, inspects and maintains semiconductor equipment in order to prevent and minimize malfunctions
Be flexible with the working hours, being on-call and rapid response in off shift hours as required
Maintains accurate documentation of maintenance activity and provides periodic reports
Be familiar enough with customer process to collect data and help solve tool related issues problems
Provides training and assistance to less experience technicians and may provide basic instruction to customers
Partakes in formal and informal technical training in order to expand technical expertise
Effectively communicate with customers, other employees of CUSA, & Canon Anelva Japan
As necessary do parts inventory, shipping and receiving of parts
Bachelor’s degree in electrical or mechanical engineering or equivalent training and experience in the field
2-5 years of experience as electro-mechanical engineer with preferred specialty in Vacuum Equipment repair service
Position may require travel within assigned region; also may require ability to work flexible shifts
This position requires driving for company business as an essential function of the job. This position is subject to updated background checks which includes a motor vehicle report. Employee must possess a valid driver’s license, have proof of insurance and can have no more than (2) minor moving traffic violations within a thirty-six (36) month period. Canon U.S.A., Inc. will utilize the information in the background checks to determine an employee’s continued eligibility to drive for company business

Field Service Technician Resume Examples & Samples

Collect data for software related issues and discuss with headquarter in Japan
Install equipment control software and maintain record of software revision history
Monitor, inspect, and maintain semiconductor equipment in order to prevent and minimize malfunctions
Maintain accurate documentation of maintenance activity and provide reports
Provide training and assistance to other technicians
Bachelor’s degree in engineering discipline or equivalent training
Position may require ability to work flexible shifts

Field Service Technician Resume Examples & Samples

Minimum Diploma/ Associate Degree (technical field) or equivalent certification with less than 1 year working experience
Moderately complex troubleshooting skills
Proficient in professional oral, written and telephone communication skills
Ability to gather relevant information systematically and to solve problems, identify needs, develop and propose solutions
Perform reporting and administrative functions. Manage time effectively
Assist the customer with basic product familiarization training on device features during routine preventative maintenance or break/fix engagements

Field Service Technician Resume Examples & Samples

Work autonomously to complete all maintenance, project and IMAC calls efficiently and timely. Field Service Technicians are responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including: network equipment, desktop terminals, monitors, printers, fax machines, telephony equipmentand cabling including terminations. Equipment serviced is subject to change as business needs dictate
Monitor/review ticket queue and assume ownership of all tickets in assigned area when not on a dispatch and following completion of each dispatch
Perform ticket updates whenever possible, including assignment of ticket to self, entering all dates/times, resolution codes, hardware used, appropriate details, etc
Able to legally drive company vehicle
Available 24 hours a day, 7 days a week
Associate’s degree from accredited college or technical school
Able to use all related computer hardware and software
Able to use job-related tools
Able to safely use step ladder

Field Service Technician Resume Examples & Samples

Minimum 2 years experience in troubleshooting computer hardware required
A+ Certification or Microsoft Certified Systems Engineer (MCSE) Certification required
Minimum 2 years experience using Windows XP workstation operating system to diagnose and repair PC problems
Strong analytical, planning, interpersonal, and verbal / written communication skills
Working knowledge of networking basic to the hub level and network administration using Active Directory
Working knowledge of creating and troubleshooting networked printers
LI-BS1

Field Service Technician Resume Examples & Samples

Under general supervision, assist experienced technicians with the installation, repair, calibration and maintenance of semiconductor process equipment in a manner which minimizes equipment down time
Maintain accurate documentation of maintenance activity and provide periodic reports
Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work. Order and replace parts
Participate in technical training
Troubleshoot, install and repair high vacuum equipment including PVD and etching systems
Identify, analyze and repair product failures
Train Field Service Engineers and customer technicians on equipment usage and maintenance
Develop and implement training plans and procedures for internal FSE and customer technicians
Bachelors degree preferred in electrical, mechanical, chemical or industrial engineering; or AA degree in technical or mechanical field, or equivalent training
Min. 3 years of experience on semiconductor vacuum equipment (PVD, CVD, RIE, Ultra-high vacuum systems, IBE/IBD, and vacuum robot systems)
Experience with highly complex multi chamber systems preferred
PLC experience a plus
Ability and flexibility to work evenings and weekends and travel overnight for business. Extended Business travel (4-6 weeks) as needed and must be available for the duration of the assignment

Field Service Technician Resume Examples & Samples

Windows 7 and Windows XP Operating System experience including break-fix, installation, troubleshooting, imaging, etc
Experience with cable inspection / organization / repair replacement (CAT5 / Fiber)
Business Size Printer troubleshooting and repair
Service Now or comparable ticketing system with SLA Driven automation
Software break-fix support experience
Must be able to perform duties on a scissor lift to reach access points (comfortable working with heights)
Must Have a Clean Driving Record
8am – 5pm core hour work schedule subject to change due to needs of the customer
CompuCom supports Employment Equity and Diversity** Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit www.compucom.com

Field Service Technician Resume Examples & Samples

Troubleshoots hardware and software issues and repairs technology equipment such as computers, printers, routers, automated teller machines, security cameras and closed circuit televisions
Monitors branch telecommunications and network service performance and troubleshoots outages and cabling issues
Performs preventive maintenance and installations; tests new hardware and software products prior to release
Trains end users on branch equipment functionality
Excellent customer service and problem solving skills with the ability to work independently while supporting a team environment
Ability to quickly learn a broad range of technical concepts, tools and equipment
Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics
Strong electrical, mechanical and technical troubleshooting and repair skills with broad knowledge of Microsoft Office, Windows operating systems, networking, telecommunications, and office technology equipment
Strong attention to detail, analytical skills, and concern for data accuracy
Demonstrates safe and efficient driving skills; possesses and maintains a valid driver’s license and a clean driving record
3-5 years electrical, mechanical, or computer troubleshooting experience
1-3 years technology support experience
Financial services or banking industry experience preferred

Field Service Technician Resume Examples & Samples

Great communication skills plus fluency in written and spoken English AND Italian
Proven customer service orientated background
A current driver's license

Engine Field Service Technician Resume Examples & Samples

Support the sale of engines to Caterpillar and Perkins dealers and customers
Directly contact Caterpillar and Perkins dealers and customers to progress technical issues, process requests, provide updates, AND MEET START OF PRODUCTION DATES etc
Review and verify application requirements TO MEET TECHNICAL AND LEGISLATIVE REQUIREMENTS
Make appropriate judgement calls on the use of existing or new design solutions
Support creation of design, price, and lead time quotes for dealers/customers
Secure engine installation integrity at product launch
Manage the development and implementation of customised engine specifications
Schedule and communicate installation schedules and issues
College/university degree or equivalent in Engineering
5 to 10 years experience in engineering or technical support roles
Working knowledge of truck design, development, sourcing, and manufacturing. ( NOT TRUCK DESIGN ~ INDUSTRIAL MACHINE DESIGN)
In-depth knowledge of North American truck vocations and applications (N. AMERICA TRUCK IS NOT RELATED TO OUR WORK)
Advanced degree in Engineering

Field Service Technician Resume Examples & Samples

Follows a regimented schedule
Responds to telephone calls, email and personnel requests for technical support
Relies on instructions and pre-established guidelines to perform the functions of the job and makes in-field repair decisions
Has experience as a field tech supporting technical work as your own manager

Field Service Technician Resume Examples & Samples

Communicate results and recommendations
Provide technical direction and advice to lower level technicians
Would require travelling upto 50-70% of the time
3 to 5 years progressive, relevant experience within the functional area where working
Good communication skills, oral and written

Field Service Technician Resume Examples & Samples

Check in and out of client stores upon arrival and departure
Check in with store management upon entering store
Visit each department starting with front end registers, meet with head cashier for any updates or issues
Access ServiceNow for preventive maintenance/problem tickets
Perform project work, escalated and non-escalated
Update ServiceNow tickets as needed
Exceptional customer service skills and representation
Ability to work flexible shifts and adapt to changing work schedules
A+ CompTIA technical certification

Field Service Technician Resume Examples & Samples

Troubleshoot and repair equipment as defined by the service engineering team
Be ready to travel for extended periods of time covering multiple locations with minimal notice
Perform complex and precise electro-mechanical debug, rework and repair
Perform tasks requiring a high level of skill and patience
Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes)
Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines
Have flexibility to provide support outside your region and possibly outside the country as required

Field Service Technician Resume Examples & Samples

Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
Ability to effectively handle multiple priorities, organize workload, and meet deadlines
Ability to work in a team-based environment and achieve common goals
Ability to maintain and perform top level professional integrity and appearance

Field Service Technician Resume Examples & Samples

Troubleshoot and repair equipment within your assigned region, and serve as “first responder” to charging station outages in your area
Take responsibility for maintaining an inventory of parts, tools and equipment
Organize work, procure necessary parts, plan travel, and complete accurate documentation on repair actions completed
Develop and follow best practices and procedures for various maintenance activities
Maintain high levels of communication and feedback within the Service organization; prepare daily updates of work completed, problems identified, and future timelines
Ability to maintain and perform top-level professional integrity and appearance

Field Service Technician / Specialist Resume Examples & Samples

Perform on-site installation of subsea systems and equipment and ongoing preventive maintenance, repair and calibration after installation
Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
Prepare timely and accurate technical reports for customer records and a reference for future workovers or interventions

Field Service Technician Resume Examples & Samples

A Field Service Technician will be responsible and expert for inspecting and performing installation & pulling of complex Electrical Submersible Pump (ESP) systems and associated equipment in oil and water wells. May be required to work unsupervised and act as team/crew leader. Monitor, troubleshoot and test Down hole ESP equipment including Down hole Monitoring tools also assist with the set up and start-up Motor Controllers and VSD’s
Performing installation & pulling of complex Electrical Submersible Pump (ESP) systems such as Y-Tool, Shroud configuration, POD systems and Dual concentric ESP
Technical Degree/Diploma required
Minimum of 3 years’ experience in a Field Services role in inspecting, installing, running and pulling all configurations of ESP equipment
Excellent Functional / Technical, Customer Focus, Communication, Interpersonal, and Team working Skills

Field Service Technician Resume Examples & Samples

Ability to work independently on the implementation of fault analyses and repair of wind turbine
Professional training in electrical engineering sector (electrician, power electronics system,
Team player, cooperative, interested in further development
Confident personality
Structured worker with technical analytic abilities
Prepared to travel throughout Latvia and abroad

Field Service Technician Resume Examples & Samples

Performs trouble-shooting, repair and maintenance on various high voltage equipment including transformers, circuit breakers, switchgear at customer sites
Computer skills necessary to communicate test reports to the office and customers
Communicates directly with customers to ensure excellent customer service
Performs duties within the estimated time and budget planned for the project
Records activities of work performed in the field, parts shipped, etc
Maintains corporate image in all service situations
Continues training to expand knowledge of GE products
Conducts onsite investigation of equipment performance to determine cause or contributing factors
Prepare detailed written visit reports
Associates Degree in Electrical Maintenance, or related technological field preferred or High School diploma or GED and 4 years of additional experience in transformer maintenance and repair
Minimum of 1 year of work experience in Field Service, utility industry or related field
Valid Driver's license required
Previous High Voltage Switchgear or Transformer work experience preferred
Strong interpersonal communication skills required to communicate with customers, employees, and vendors
Commercial drivers license preferred

ESP Field Service Technician Resume Examples & Samples

Install, repair and maintain equipment at the well site
Installation and service of Electrical Submersible Pumps (ESP)
Job preparation
Tooling, gauges and meter operation and maintenance
Troubleshooting ESPs
Field customer service
Repair, assemble, test, maintain tools, and customer equipment
Organize, select, and arrange shipment of equipment
Maintain all GE property, including truck, service tools, phone, computer equipment, etc. in a clean and ready state
Prepare service tickets and detailed Job Safety Analysis (JSA) requirements
Promote and perform any field service oriented sales and maintain a confident customer relationship for the company
5 years of experience in Electrical Submersible Pumps
Rig workover experience an asset
Oilfield offroad driving
Electrical background, however, an electrical ticket is not required, but preferred
Good oilfield knowledge
Capable of utilizing electrical meters and gauges
Ability to be away from home up to 70% of the time
Exceptional problem solving skills
Excellent stress management and demanding timelines
Clean drivers abstract
H2S and First Aid required
10 years of oilfield service background
Fall Protection Training

Field Service Technician Resume Examples & Samples

Carrying out all routine maintenance& repair activities for all instruments in UF/RO plant facility
Troubleshooting of all online process monitors and analyzer instruments
Analysis of faults and reporting to the Instruments Field Engineer
Proposing suitable modifications to enhance the reliability of the system in process
Calibration of all field instruments, like pH, Conductivity, Turbidity, Temperature& Pressure Transmitters, Pressure gauges, Control valves etc.,
Executing new installations and plant modification works as guided by the Instruments Field Engineer
Preparing material request for maintenance/repair/modifications and validating quotations with specifications check in the absence of Instruments Field Engineer
Supporting warehouse responsible for spare parts inventory, material receiving/inspections& material issuing
Record keeping of all maintenance activities performed and instrument calibration reports
Maintaining good housekeeping & safety follow-up in all works carried out at site
Coordinating with Operation Team for reduced downtime in operations due to maintenance
Maintaining tools by regular inspections
Optimal use of available resources with respect to time & cost for all jobs
Diploma Engineer in Electrical& Electronics/Electronics& Communication/Instrumentation& Control discipline or ITI in Instrumentation
Minimum 7 years work experience is required for Diploma Engineer and minimum 10 years work experience is required for ITI technician
At least 5 years maintenance work experience, preferably in water & waste water treatment plant/Desalination plant/RO plant/power/petroleum/chemical or any other continuous manufacturing process industry
Good knowledge in all types of process field instruments& process quality analyzers
Ability to communicate better in written& spoken English
Good knowledge on the concept of Automation
Knowledge on MS-OFFICE
Ability to understand P&ID, Instrument loop diagrams and JB & control panel wiring diagram
Ability to work in a matrix organisation
Ability to work in complete autonomy
Ability to lead a team of technicians& helpers

Field Service Technician Resume Examples & Samples

Carry out all routine maintenance & repair for all mechanical equipment in UF/RO facility
Troubleshooting malfunctions and operating defects and make the necessary repairs
To report and assist the mechanical Field Engineer on the accomplishment of all maintenance activities to allow the correct operation of the plant
To organize the work assigned with the definition of; Manpower, materials, tools and safety requirements
To ensure that all activities necessary to achieve the maintenance program are carried out in accordance with the project objectives schedule, cost and quality
To prepare report on the activities carried out & underlining the deficiencies correspond during the accomplishment of the task assigned
To define the list of the spare parts necessary for the operation of the pant
To analyze the routine check, the mechanical parameters and the problem coming from the equipment fault to define the corrective action
Replace and Install specified parts and/or make required adjustments
On-call availability and shift work with various schedules may also be required
Follow the EHS (safety) requirements
Diploma Engineer in Mechanical
Minimum 5 years’ experience in maintenance work, preferably in water & waste water treatment plant/Desalination plant/RO plant/power/petroleum/chemical or any other continuous manufacturing process industry
3 years hands-on experience in overhauling, testing, repair and maintenance of all type rotating equipment such as pumps, compressors, blowers, chemical transfer/dosing pumps, gearboxes and associated items such seals, coupling, bearings, etc., including alignment works
Communicate effectively in written & spoken English
Work on prioritized & emergency needs of the plant maintenance
Experience in water/wastewater treatment plant activities
Working experience in GCC country
Ability to lead a team of technicians & helpers
Capable of understanding the plant process & P&IDs to execute appropriate plant maintenance

Field Service Technician Resume Examples & Samples

Timely and accurate response to customers’ requests
Establishing good relations with customers who contact Electrolux Professional North America
Oversight for the technical aspects of service activity by Electrolux Professional or the technicians’ network and to achieve the lowest possible labor costs without jeopardizing the quality of work and the service provided to the customer
Ensure all safety rules, regulations, and practices are followed
Ensuring that service activities comply with all Federal, State, and Local Laws, Ordinances, Rules/Regulations and Statutory requirements, minimizing the liability of the company
Implement and deliver an effective and on-going skills development and equipment training program
Maintaining excellent communications between the technicians’ network, customers and the office. This may include visiting job sites as required to maintain internal and external relations
Maintain the company reputation through sound ethical business practices in all relations with employees, customers, suppliers, and the public at large
Periodically conduct audits on select Platinum Star Service Network, evaluate the network according to company policy and ensure there is adequate parts inventory to support technicians
In coordination with the Director of Service, help establish the standard stock list for equipment to be maintained in the field and in-house
Exhibit a professional but pleasant attitude with internal and external customers
Keep up to date with service literature and bulletins
Other service related duties as assigned by the Director of Service
Candidate is not required to live in Charlotte, NC and may work remotely
Ability to read and interpret documents such as exploded parts diagrams or views, plumbing diagrams, wiring diagrams and electrical schematics, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with customers or company employees
Ability to calculate figures and amounts such as percentages and totals

Field Service Technician Resume Examples & Samples

Education and Experience Required: Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-5 years of working experience in related fields, or
Degree holder with no or less than 1 year relevant working experience
Basic to complex troubleshooting skills –depending on level
Proficient in professional oral, written, and telephone communication skills
Past experience with Laser Printers and/or copiers a plus
Ability to drive a company van
Ability to execute manual tasks and lift some weight (50 lbs.)

Field Service Technician Resume Examples & Samples

Provide is position is based in Monroe, LAsoftware service, postsales or service delivery support for local accounts on standard systems
Respond to service, product, technical, and Customer relations questions
Team/call leader acting as a technical resource/mentor to others in the onsite Volume Service Business
Escalation direction for Volume Service Business
Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience
Ability to perform while under high-pressure situations; 1 year of laser printer experience required for consideration

Field Service Technician Resume Examples & Samples

Commissioning controls systems
Troubleshooting, maintaining and repairing commercial automation systems at assigned customer sites
Performing corrective and preventative maintenance tasks at assigned customer sites
Coordinating with other trades and engineering
Participating in customer management and sales support activities
Covering for on-call after hours on a rotational basis to respond to customer emergencies on as needed basis
Community College Technical Diploma or University Degree
Minimum 3 years of experience in building automation systems (HVAC, Fire Alarm or Security) or maintenance / engineering environment
Excellent troubleshooting and problem solving skills for electronics, programming and systems operation
Knowledge of server based systems on various operating systems Experience with HVAC Controls and Building Automation Systems, a strong asset
Experience with Security, Card Access, and Fire Systems an asset Experience on nurse call systems a high priority asset
Team oriented individual with demonstrated ability to work unsupervised and self directed
Experience in various customer markets including Health Care, Education and Commercial
Formal programming training
Demonstrated ability to take initiative to learn new products and systems
Ability to travel up to 10% of the time

Field Service Technician Resume Examples & Samples

Carry out Planned Preventative Maintenance Tasks
Carry out daily reactive calls
Carry out small works Mechanical/Electrical
Health and safety Awareness
Documentation compliance
Supervising of subcontractor ensuring completion of work and value for money
Demonstrate good financial awareness in the provision and completion of small work proposal
Understanding water treatment process, according to L8
Maintain Plant & Plant rooms to a high standard
City & Guilds Electrical Engineering
IEE 17th Edition
Proven mechanical/electrical skills in all aspects of Building Services
In depth knowledge of building services with the ability to fault find and resolve problems
Sound Judgement and examples of logical problem solving
Experience in the following would be an advantage: BMS controls / Pump Types / Heating Ventilation / Air Conditioning / AHU / Basic Plumbing skills

Field Service Technician Resume Examples & Samples

Associate or technical college degree or Bachelor’s Degree in Engineering OR in lieu of degree High School Diploma/GED plus 3 years of experience in technically related field work in HVAC, fire, security and/or IT
3 years of experience with HVAC systems, control systems, mechanical system operation and building facilities. Honeywell installed systems HVAC product knowledge
Years of experience with building systems, troubleshooting, PC, and general networking knowledge
NICET certification is preferred

Field Service Technician Resume Examples & Samples

Proven field service experience
Familiarity with HVAC systems
Technical degree or certification

Field Service Technician Resume Examples & Samples

Provide leading product satisfaction, reliability and serviceability improvement activities for all products across the range, specifically
Support the focussed returns process, by providing timely product/part returns to the business, helping the business quickly identify product failures and allow modifications to be completed
Actively support the business income by promoting chargeable workloads, spare parts and upgrading of replacement products
Attend regular product updates and refresher training
Support Trainee Field Service Technicians where required
Attend regular field audits to ensure consistency across the workforce
Work with the Regional Service Manager’s to improve customer satisfaction, service efficiency and the business profitability
Comply with all Health and Safety processes
Product technical knowledge
Ability to work alone and unsupervised
Motivated to achieve business targets

Field Service Technician Resume Examples & Samples

Services and maintains a full territory of Sharp equipment commensurate with experience and training
Resolves at least 85% of service calls without assistance upon completion of training and territory assignment
Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins
Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products
Resolves all normal customer relations' situations and communicates unusual customer situations to a higher level
Maintains parts inventory and achieves acceptable levels of inventory control and usages
Completes all required administrative functions in an accurate and timely manner
Cooperates with fellow workers and management to achieve Branch service goals
Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and report all actions taken toward resolution
Performs other duties as prescribed by the Branch Field Service Manager
High School Diploma or equivalent mandatory
Technical vocational schooling desirable (electronics or electro-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment
Must possess or achieve Net+ certification within six (6) months of hire
Must possess strong communication skills and mechanical aptitude
Must successfully complete Sharp equipment pre-testing and training
Knowledge of Windows and Microsoft Office software products preferred
A valid drivers license

Field Service Technician Resume Examples & Samples

Performs semi-complex equipment installation; installs control and distribution apparatus such as switches, relays and panels, fastening in place with screws or bolts using hand tools and power tools
Creates connections to various sensors and electrically powered devices; validates connections to power source and/or terminates wiring, mounting of parts and testing connections
Specialized skill training/certification may be required
Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices
Generally, 2-5 years of successful industry experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Preferred Knowledge/Skills, Education and Experience
Associates degree or 1-2 years of vocational technical training preferred

Field Service Technician Resume Examples & Samples

Test, commission, troubleshoot, repair, erect, upgrade and vacuum-fill various sizes and types of transformers up to 900MVA and lead a site team to do the same
Operate a vacuum oil processing unit
Review oil analyses and transformer test results to provide recommendations for remediation and execute the same
Familiarity with the following is an asset: a) Load tap changers, b) test, commission, program, troubleshoot, repair, upgrade, retrofit and install high and low voltage power system equipment
Perform site surveys / site walks / site service
Develop service work scopes and estimates and provide proposals to customers
Schedule and execute jobs on-time and on-budget with world-class quality
Plan, coordinate, lead and direct activities for self and support team to maximize productivity and profitability
Provide technical expertise and present GE capabilities to customers to win orders
Identify and implement cost and process improvements and standardization to continuously improve variable cost productivity
Prepare and verify reports and deliver to customer
Prepare and finalize job details for invoicing
Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
Coach other GE personnel to impart and perpetuate knowledge and expertise to develop technical and managerial skills and techniques
7+ years’ proven track record providing the services described above
Familiarity with environmental protection procedures and basic electrical safety practices
Make a work site and site activities safe for self and all other members of the site team
Strong mechanical aptitude and hands-on capability
Ability to understand documented instructions, procedures and electrical drawings, and develop the same
Familiar with test equipment and testing procedures for power delivery including: a) TTR, Doble, Hi-pot, Megger, Sweep Frequency Analyzer, Winding Resistance, b) Familiarity with IR Scanner, Power System Analyzer, Relay tester is an asset
Excellent English written and oral skills
Ability to travel locally and nationally, work overtime/weekends and respond to weekend and off-hours service requests as required
Engineer or Technician or Certified Electrical Technician/Technologist or Journeyman Electrician, with proven experience
Excellent customer service reputation
Outgoing self-starter who has the initiative and drive to make things happen quickly, and will own the business results
Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members
Entrepreneurial, customer focused with ability to generate work and develop strong customer relations
Apply practical application experience and knowledge of electrical power systems to develop and recommend solutions for customers’ power system issues and upgrades

Power Generation Field Service Technician Resume Examples & Samples

Establish and continually develop productive customer relations and ensure prompt and efficient attention to customer needs
Significant field service work experience
Ability to guide / coach other service technicians (including customer and/or dealer technicians) through complex service interventions and diagnostic issues

Field Service Technician Resume Examples & Samples

Trouble shooting utilising advanced engine diagnostics skills
Field based engine repair, servicing and maintenance
Direct technical customer liaison and support

Power Generation Field Service Technician Resume Examples & Samples

Make repairs to customer's equipment on overtime, weekends, and holidays when needed
Complete work orders with all information and documents necessary to complete invoices and/or warranty claims
Perform repairs as necessary to power generator sets and automatic transfer switches
Possess knowledge of warranty and service programs on Cummins products

Engine Field Service Technician Resume Examples & Samples

Ability to operate all shop machine tools and testing equipment; and install Cummins engines, both mobile and stationary
Contacts customers in a professional and courteous manner
Works in the field to repair or replace units on Cummins engines within the scope of his/her ability
Opens and closes work orders in the Business Management System (BMS)
Standing 7.5 hours per day
Pushing/Pulling 4.0 hours per day
Sitting 1.5 hours per day
Lifting 6.5 hours per day
Lifting up to a maximum of 80 pounds
Bending 3.0 hours per day
High school diploma or equivalent. Graduate of diesel engine technology program at a

Power Generation Field Service Technician Resume Examples & Samples

Diagnose and repair generator set systems in a field environment without direct supervision
Demonstrated ability to troubleshoot, diagnose, and perform repairs
Ability to work with detailed information under considerable time limitations and with minimal supervision
Proficient in systematically troubleshooting, diagnosing and repairing emergency power systems and related mechanical and electrical components
Ability to properly use and maintain common hand tools and electrical testing equipment
Self-starter, readily adapts to changing work environment and work assignments

Field Service Technician Resume Examples & Samples

Highly skilled in diagnosing and correcting engine problems, testing, checking, repairing and rebuilding these engines in Cummins standard repair times (SRT)
High school diploma or equivalent. Graduate of diesel engine technology program at a technical or community college preferred
Possesses all the troubleshooting, diagnosing and repair capabilities of a highly-skilled technician. Ability to work in the field with minimal or no supervision. Knowledge of BETT, CBT and INSITE preferred and/or other software programs that support our markets. Good communications skills. Good listening skills. Proficient in Windows XP; other computer software as required, including Business Management System (BMS) and Outlook

Field Service Technician Resume Examples & Samples

Visit international customers site (offshore/onshore) and provide courteous customer service
Visit product storage bases located internationally
Ensure installation, operation, maintenance and repair of equipment
Handle LSPI flow improver chemical products
Provide equipment and product training to customers
Perform factory acceptance testing of equipment at LSPI equipment fabrication site
Perform field trials at customer sites to demonstrate LSPI flow improver product performance
Assist with equipment design
Assist with updating operating, maintenance and installation manuals and presentations
Follow offshore survival and safety training (every 4 years)
Bachelor degree in electro-mechanics, electricity or equivalent with a minimum of 3 years experience
Knowledge of spoken and written English is required. Favourable additional languages but not mandatory: French, Spanish, Dutch, German
Basic knowledge of electrical systems
Ability to troubleshoot mechanical and electrical problems, practical knowledge of working with hand tools
Knowledge of Microsoft Word, Excel and PowerPoint
Good physical condition
Willing to travel extensively, for periods up to 2 weeks and for about 30% to 50% annually (international, mainly to Europe and Middle East, occasionally to Far East, Africa, CIS and USA)
Ability to learn (basics of) foreign language is an asset, as may be necessary for business
Strong sense of ethics and ability to work autonomously
Ability to deal with customers in a professional manner and work with all levels of an organization (management and field personnel)

Field Service Technician Resume Examples & Samples

Performing required preventive maintenance activities on commercial inverters to maintain warranty coverage
Responding to corrective maintenance cases on both commercial and residential PV systems - includes troubleshooting, testing, repairing activities and updating online case logs accurately
Attending and demonstrating outstanding performance at multiple inverter training schools
Working safely and in accordance with SolarCity and industry standard safety requirements
Report writing, where required, to comply with deliverables in commercial O&M contracts
Working closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
Prioritizing conflicting work requests and escalations
Working with customers unhappy with the performance or functionality of their systems
Ensuring the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
Working with the electric vehicle charging station teams and understanding the systems and installation requirements
Supporting the ongoing development and improvement of the SolarCity Field Service team
Extensive hands-on experience installing, maintaining, and troubleshooting PV systems
Comfortable in a fast paced field environment
Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment
NABCEP Certification strongly preferred
Journeyman Electrician’s card or equivalent required to perform electrical work in the state where work will be performed by the candidate
Have a minimum of one years of PV installation experience
Proficiency in installing all types of grid-tied inverters & able to work with various ground and roof mount racking systems
Understanding of the NEC codes that relate to PV installations
Willing to do residential, commercial & service work
Must be able to climb ladders and stairs, lift 100 pounds, and must be able to work on your feet for long periods of time
Experience with plumbing and HVAC highly desirable
Must be comfortable working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc)
Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on your feet for long periods of time
Must be able to work alone for periods of time and manage your own schedule
Must have a clean driving record (example no DUI in last 5 years)
Must be able to successfully pass a pre-employment criminal, driving, and drug screen

Junior Field Service Technician Resume Examples & Samples

Take direction from the FST and assist with PV troubleshooting tasks
Inspect wires, combiner boxes, modules, and inverters for possible defects as directed by the FST
Help with the removal and or installation of modules, conduit, and inverters
Assist FST with the set-up of ladders, safety equipment, roof anchors
Work safely and in accordance with SolarCity and industry standard safety requirements
Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
Learn diagnostic PV troubleshooting techniques from the FST
Some hands-on experience installing PV systems
Outstanding interpersonal and communication skills (both written and verbal) particularly in a customer-facing environment
Greater trades experience in roofing or electrical a plus
Have a minimum of 3 months of PV install experience
Must be very organized and be able to meet aggressive timelines
Must have a valid driver’s license with a clean driving record
All candidates must submit and be able to pass a background check and drug test
Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc
Bending, stooping, crawling, in confined spaces, working in limited illumination areas, working in dusty conditions are required
Comfortable making decisions independently and handling emergency situations with a calm and directed manner

Field Service Technician Resume Examples & Samples

Technical support of the sales organization
Troubleshooting of Heat Trace and Wiring systems
Execution of fee-based services such as training, audits and system programming / commissioning in alignment with the objectives of the Field Support Services function
Provide superior customer service via telephone and e-mail to clients
Internal sales and other internal support functions in response to technical questions and troubleshooting and resolution of Heat Trace and Wiring system problems
Electrical background and 3+ years field experience
Journeyman/licensed Electrician or Electrical Technologist/Engineer preferred
Customer-oriented experience in sales or technical support function
Strong technical analytical and organizational skills
Strong customer acumen
Capable of working independently and as part of a team
Capable of bridging gap between customers, Sales, and Product Management at the factory
Experience and knowledge of 3-phase electrical power distribution systems
Familiarity with communications protocols
Experience in the operation and use of meg-Ohm meter and VOM devices
Experience reading electrical drawings and isometrics
Proficient with computer, laptop
Proficient with Microsoft Outlook, Excel and Word

Field Service Technician Resume Examples & Samples

Provide Tier I and II support for intelligence-related information technology (IT) equipment located at remote field and garrison sites
Perform server and desktop installation as well as basic cabling
Perform systems administration of desktop and server systems connected to local and wide area networks
Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
Perform troubleshooting, maintenance, and repair on many types of hardware and software
A minimum of four years of experience providing Tier I and II technical support to IT equipment at remote field and garrison sites
Capable of independently leading and providing IT support to an entire remote site with demanding customers in austere or garrison locations
Experience providing field technician support services for Department of Defense (DoD) or Intelligence Community (IC) customers
Professional certifications, graduate coursework or certificates, or a Bachelor’s degree from an accredited institute in an area applicable to this position (e.g., computer hardware, computer software, computer networks, information technology, information systems, computer science, computer engineering)
Experience with Department of Defense Intelligence Information System (DODIIS), Joint Worldwide Intelligence Communications System (JWICS), or other interagency/cross-organizational enterprise networks

Field Service Technician Resume Examples & Samples

Performs inspections of burglar and fire alarm systems based on contract requirements
Assists service technicians with system repairs
Follows proper schematic wiring diagrams and hook-up procedures. Reads building, electrical and sprinkler blueprints as required
Minimum 2 years experience installing and inspecting/repairing TycoIS or comparable product line
Ability to operate hand and power tools
Ability to operate fleet vehicle in a safe manner at all times

Field Service Technician Resume Examples & Samples

Two to three years of field service experience
Two year degree or Technical Certification or military biomed training required
Demonstrated ability to diagnose and resolve problems on electronic and mechanical instrumentation in a scientific laboratory environment
Must possess basic software skills and computer literacy
Ability to read, interpret and analyze schematics, assembly drawings and wiring diagrams
Good written and verbal communication skills, self-motivated and an effective team player
Physical requirements include the ability to lift 50lbs
Up to 80% travel may be required to meet customer needs
Familiarity with Anatomical Pathology instrumentation preferred

Field Service Technician Resume Examples & Samples

Bachelor's Degree from an accredited college or university
Background in a customer facing Service Delivery or Project Management position, within a Service environment
Ability to establish and maintain long-term relationships with clients worldwide
Ability to learn and follow defined departmental policies, procedures, and practices
Ability to make decisions with regards to completion of tasks and job methods and follow through with results of outcome
Strong verbal, written, presentation, and interpersonal communication skills
Ability to interact and communicate with internal customers (Internal customers may include; Production, Engineers, and Management personnel)

Field Service Technician Resume Examples & Samples

90% of the work is performed outside throughout all seasons of the year
Excellent interpersonal skills for interfacing customers to include report development and other required administrative functions
Demonstrate and practice safe work practices and willing to adhere to procedures
Self-motivated and demonstrates leadership and ability to work independently

Field Service Technician Resume Examples & Samples

Must possess a high school diploma or GED
5+ years’ mechanical experience with electrical actuators
Operate hand power tools and measurement tools
Ability to read/interpret pneumatic schematics and tube valves correctly
Must be willing to work overtime hours, especially during plant outages and scheduled turnarounds on weekends & holidays as required
Possess basic computer skills
Able to travel 50 – 70% of the time – also thru weekends and holidays (on call 24/7)
Ability to work in a team atmosphere
Troubleshoot, repair and assist customers with service issues in a quick, professional, and cost effective manner. Mechanically and electrically troubleshoot, inspect, install, and test actuator at specified job worksites. Primary worksites include, but not limited to, valve shops, and customer in-field work sites
Disassemble/reassemble actuators and sub-components of actuators

Field Service Technician Resume Examples & Samples

Completes field repairs on valves located in customer installations
While on field assignments, assists the customer with problems and obtains emergency parts
Trains or assists customer employees in valve repair or modification
Extensive travel involved
Prepares trip reports and expense reports
Employees will be assigned to work in nuclear power plants, refineries, etc. and will be subject to a background checks and law enforcement record review as required by our customers
Ability to use proper judgment in making commitments for the company

Field Service Technician Resume Examples & Samples

Intermediate Test Equipment Operation
Advanced Troubleshooting Technique
Basic Protective Relays
Understanding of the company's and competitor's electrical, electronic and mechanical products and services
Possess an unrestricted and valid driver’s license
No relocation benefit is offered. Only candidates that reside within a 50 mile radius will be considered for the role

Field Service Technician Resume Examples & Samples

Associates degree from an accredited institution OR military experience required
Minimum 3 years of engineering experience required
Legally authorized to work in the United States without company sponsorship
No relocation is provided. Only candidates that reside within a 50 mile radius can be considered

Field Service Technician Resume Examples & Samples

Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment
Self-manage assigned projects for electrical equipment
Knowledge of electrical test and diagnostic equipment
Deliver technical solutions to customers
Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Minimum 2 years of experience evaluating and servicing electrical distribution, power systems or control systems
Associates degree preferred or equivalent in military training

Field Service Technician Resume Examples & Samples

Troubleshoot and repair Eaton Filtration Industrial equipment to ensure our customers receive a superior level of service, determining root cause analysis on any product failure
Assure proper operation of Eaton equipment installation by providing commissioning and startup services
Maintain and prepare Filtration Rental equipment for customer Rentals and maintain inventory control in the Tinton Falls Warehouse
Review and evaluate the installation of Eaton equipment prior to start-up to confirm all of the necessary steps have been taken to assure proper operation
Provide backup assistance to the Global Field Service Technician and Laboratory Technician as required
1+ years experience in machinery repair and maintenance
Ability to work in the US without sponsorship
Ability to travel domestically up to 75%, with some International travel requirements
Willing and able to meet customer safety requirements for access to oil and gas sites
3+ years of experience in machinery repair and maintenance
Strong mechanical aptitude and communication skills required
Skilled in machinery maintenance and repair and solid understanding of the fundamentals of pressure equipment and electrical wiring
Ability to read and analyze engineering drawings and operating manuals
Ability to read and interpret PLC wiring diagrams, control narratives and P&ID Drawings

Global Field Service Technician Resume Examples & Samples

Troubleshoot and repair Eaton Oil & Gas market segment products to ensure our customers receive a superior level of service
Assure proper operation of Eaton equipment installations by providing commissioning and startup services at the customer site
Conduct training seminars on the proper operation, maintenance, and repair of equipment for customers, representatives and employees
Communicate product design changes for the improvement of Eaton equipment
Provide technical support to customers via telephone and email
Select, hire and supervise installation and/or service subcontractors as needed for large scope customer site projects
Assist Oil & Gas Project Management in execution of subcontract manufacturing orders as needed
Provide backup assistance to the Domestic Field Service Technician on NAFTA field service calls as well as backup assistance for the rental program
1+ years of experience with PLC programming
1+ years of experience in machinery repair and maintenance
Ability to travel domestic and internationally up to 75%
Willing and able to meet customer safety standards for access to oil and gas customer sites
1+ years of experience working in the Oil & Gas Industry
Experience with Allen Bradley PLC
Experience with Siemens PLC
Ability to troubleshoot and program in multiple languages, including statement list and ladder logic
Ability to read and interpret PLC wiring diagrams, Control Narratives and P&ID Drawings
Additional language skills beyond English
Strong technical and analytical proficiency with the ability to multi-task effectively and thrive in a team environment
Skilled in process machinery maintenance and repair with solid understanding of the fundamentals of pressure equipment
Knowledgeable of general industrial installations and fluid conveyance equipment
Ability to professionally and effectively present product information in written reports or verbally to individuals or groups in challenging situations

Field Service Technician Resume Examples & Samples

Install, test, commission, service and repair UPS, Power Quality and DC products and systems
Ensure equipment conforms with company operating specifications and customer requirements
Provide a high level of customer support
Ensure all contract work is carried out in a timely and efficient manner, with an eye for detail and customer satisfaction
Respond to requests for emergency repairs and provide rostered standby support 24/7
Trade, diploma or degree qualification in electrical, electronics or mechatronics highly advantageous
NSW Electrical Worker’s license required
5 years’ experience in a technical role servicing electrical or power electronics equipment
Ability to deliver a quality customer service experience
Excellent verbal and written communication skills including Report writing
Computer skills including MS Office, Excel, Word, Powerpoint and ERP systems (Oracle, SAP)

Field Service Technician Resume Examples & Samples

Travel to sites to commission installed lighting control systems. This may include troubleshooting, proper installation verification, system programming and customer training
Assist in the gathering of data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning
Prepares and submits documentation regarding site visitations to the Phone Support center in order for streamlined continued support of the customer site
Assist with training of additional field support representatives or lighting representatives
Act as a backup phone support representative when not commissioning projects in the field answering incoming calls regarding questions on the lighting control product line including, but not limited to, implementation of hardware and computer software in the field, programming of controllers, wiring of components and arrangement for replacement parts
Timely reporting and database maintenance from the site commissioning is required in order to ensure a fluid transition from Field Service to Technical phone Support for the end user customer
Special projects as required by management
Ability to tactfully respond to questions, and frame responses in conjunction with company policies and procedures
Well-developed analytic ability and troubleshooting skills
Serve as common customer point of contact to Eaton
Adheres to and promotes Eaton’s Zero Incident Safety Culture
Associate’s degree from an accredited institution OR an Electrical Journeyman Degree OR Licensed Electrician OR Certified Electrical Technician
Minimum of 3 years of experience in technical field service
Must be eligible to work in the United States without company sponsorship
Relocation assistance is not offered for this position. Candidate must be located near a major city in the Midwest
Must be able to travel up to 75% of the time
Bachelor’s degree from an accredited institution
Experience in Technical field sales or repair
Experience in Lighting, Controls, HVAC, security system industry

Field Service Technician Resume Examples & Samples

Testing and evaluation of power distribution equipment including switchgear and transformers
The position is not offering relocation. Only candidates that reside within 50 miles of Oklahoma City or Tulsa, Oklahoma will be considered
3+ years of experience in testing, troubleshooting, evaluating, and servicing electrical distribution systems is highly desirable
3+ years of experience with testing power distribution equipment
3+ years of experience with protective relays is highly desirable
NETA/NICET level 3 or similar experience preferred

Field Service Technician Resume Examples & Samples

Commission and maintain airport lighting control systems on customer sites
Perform checkout, configuration, and installation of hardware and software
Resolve issues covered under the maintenance contract or based on project requirements
Create and/or modify checklists and reports of work performed as required
Send completed reports and records to the Project Manager for review and filing
Coordinate daily tasks with the contractor or customer
Maintain a commitment to the Company’s safety processes and values as well as its business Code of Ethics
Associate’s degree in an Engineering or Technology field from an accredited institution
A minimum of 2 years of experience in a field service environment
Relocation is not offered for this position
Bachelor’s degree in an Engineering or Technology field from an accredited institution
Experience performing electrical/high voltage field work in airports

Field Service Technician, Hardrock, Sudbury Resume Examples & Samples

Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work
Tests repaired equipment to ensure proper operational performance
Complies with Joy Global safety policies and applicable regulatory, customer or industry requirements
2 - 3 years related experience with mining industry-specific equipment
Experience and ability to work underground is required
Strong diagnostic and problem solving skills
Ability to work varied shift schedules, including night shifts and overtime as required

Field Service Technician Resume Examples & Samples

Hands on experience on High/Medium/Low Voltage AC/DC system testing, Operation and Maintenance, troubleshooting & repair
Provide customers with high quality, value added service solutions including Operations, maintenance, troubleshooting and service of wind energy products
Provide on Site technical direction of wind energy projects within the Projects as required
Complete all necessary technical and business documentation on time and accurate

Field Service Technician Resume Examples & Samples

High School Diploma/GED from an accredited institution
Minimum 1 year experience in machinery repair and maintenance
Must be authorized to work in the US without sponsorship
No relocation is being provided. Candidates must live within a 50 mile radius of the Tinton Falls, NJ facility to be considered for this role
Ability to read and interpret PLC wiring diagrams, control narratives and P&ID Drawing
Ability to travel domestically up to 50%, with some International travel requirements

Field Service Technician Resume Examples & Samples

Use an automated logistics management system to generate, track, update, and close out maintenance work orders, provide reporting as required, and maintain accountability of property
Load and unload trucks, receive materials, wrap, label, and ship equipment and supplies
Inspect, diagnose, repair, calibrate, and perform quality control for CBRNE detection, identification, and response equipment
Conduct shelf-life and warranty management for CBRNE detection, identification, and response equipment
Complete inspections of the warehouse area and open and track work orders with facilities
Ensure compliance with all hazardous material regulations
Travel to military sites and conduct contractor logistics support services
Assist with annual inventory control audits
Complete all required training and maintain certifications
Five years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
In-depth understanding of the US Army two-level maintenance concept and related automated logistics management systems
Specific experience utilizing maintenance tracking systems, executing maintenance in accordance with master work schedules, and implementing lean maintenance practices
Work independently, manage time, and adhere to deadlines
Preference given to those candidates with current CBRNE COTS-related original equipment manufacturer maintenance certification and training
Current 49 CFR/IATA certification

Field Service Technician Resume Examples & Samples

Report to the Area managers
Performs scheduled preventive maintenance (PM) on Transportation Security Equipment (TSE) at U.S. airports under a Transportation Security Administration (TSA) contract for integrated logistics services
Performs corrective maintenance (CM) on Transportation Security Equipment at U.S. airports and is on-call for CM activities in their area

Field Service Technician Dr-sets Resume Examples & Samples

20-level maintenance (above crew level) for DR-SKO and DR JUONS and repairs in accordance with the Government technical manuals for equipment maintenance and sustainment
Coordinating annual maintenance and services for all equipment; in particular air compressor and air quality checks on SCBA
Document all maintenance and inventory actions in a logistics information system and maintain hard copies of all maintenance, hand receipts, and warranty documents
Deploy to support training exercises, operations or rapid response maintenance support (CONUS and OCONUS) as required by the client
Receive, inspect and fix CBRNE COTS items
Assist in warehouse operations of COTS items
Maintain property accountability of CFP and GFP at the warehouse
Coordinate repair of COTS items with OEMs/qualified vendors
Coordinate scheduled maintenance for Scott and Bauer systems at unit locations with vendor; assist in maintenance as required
Prepare monthly maintenance reports for the Task Manager
Submit all contract deliverables to the Task Manager for review; ensure all documentation provided to Government is 98% free of error on first draft
High School Diploma with five to eight years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
Experience developing repair parts lists, special tools lists, and maintenance allocation charts
Effectively communicate to the team, peers, and the customer in words and in writing
Specific military CBRNE maintenance, sustainment, operations and support experience
Experience supporting CBRNE Enhanced Response Force Packages (CERFP) and/or homeland response entities
GSA vehicle modification experience
Preference given to candidates with Scott Safety-approved Self Contained Breathing Apparatus (SCBA) maintenance certifications and/or training

Field Service Technician Bids / Jbpds Resume Examples & Samples

20-level maintenance (above crew level) for BIDS and JBPDS repairs in accordance with the Government technical manuals for equipment maintenance and sustainment
Maintenance, repair and annual calibration of all test equipment in accordance with Government technical manuals which includes (but not limited to) the Universal Mobile Tester (UMT) which is used for troubleshooting and repairing of all JBPDS and biological suites
Managing warranties and coordinating repairs above 20-level with the original equipment manufacturers (OEM). The candidate shall update the JBPDS with information assurance (IA) updates when requested by the government. Candidate will document all maintenance and inventory actions in a logistics information system and maintain hard copies of all maintenance, hand receipts, and warranty documents
Candidate will deploy to support training exercises, operations or rapid response maintenance support (CONUS and OCONUS) as required by the client
Mange warranties of items (as applicable)
Package, handle, ship, and coordinate transport of CBRNE COTS items to and from OEM or 3rd party qualified vendor for maintenance
Document all maintenance records and actions using a logistics information system
Assist in QA checks of items received at warehouse
PHS&T COTS items back to units after repair
Be prepared to support maintenance operation at Army site (worldwide) as required
Assist the Task Manager in the preparation of training material and conduct maintenance training for users on the COTS items
Maintain electronic and hard copy library of required documentation (maintenance records, training, etc.)
Ensure contract performance metrics are met or exceeded (e.g. Ao 90% or better; Garrison Logistics Response Time is 96 hours or less; Away from Home station Logistics Response Time is 48 hours or less)
Responsible inventory/assess management; maintains 100% accountability of all Contractor and Government furnished property
Skilled in the Microsoft Office Suite of tools

Field Service Technician Resume Examples & Samples

Communicate rapidly and accurately with USA, Government, and Contract Approved Personnel regarding software application issues and provide instructions to correct
Maintain Government approved forms and records pertaining to ULLS-A(E)
Provide functional and technical support for ULLS-A(E) STAMIS to include, but not limited to: LogBook, Quality Control, Production Control, BackShops, PTLS/PTWS, Supply, AMATS, Information Technology, SQL, Microsoft O/S and applications
Reformat and implement all applicable STAMIS, including laptops and servers
Provide data conversion from paper documents into electronic format
Provide rapid O&UM assistance to USA, Government, and Contract Approved personnel
Provide logistical support for ULLS-A(E) hardware and software
Attend meetings and provide input to improve the program
Be knowledgeable and adhere to Vencore Employee Handbook, Policies, and SOP’s
Must have IA Level I Certification of A+, Network+ or higher
Ability to intelligently converse with all levels of customers

Bft-avn Field Service Technician Resume Examples & Samples

Provide Functional and Technical Support to the diverse community of Blue Force Tracking - Aviation modules to include: Log Book, Quality Control Office, Production Control Office, and Flight Operations
Assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy
Provide Onsite Briefings for all unit personnel
Provide Over-the-Shoulder Training for all Blue Force Tracking – Aviation software users
Perform Technical Troubleshooting
Capture and File Electronic Trouble Reports and Software Change Requests
Assist with Aircraft Transfers
Short duration travel to CONUS and OCONUS locations
Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
Perform other duties as required
Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data
Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs.

Field Service Technician / TM Resume Examples & Samples

Regularly participate in the daily operation and construction in the field
Applicant is responsible for supporting the installation of equipment, liners, heaters, light stands and fueling equipment
Applicant will perform daily checks on equipment and document status and report back to manager

Field Service Technician Resume Examples & Samples

Install Microsoft Windows server software, patching, upgrading and maintenance
Install Red Hat Linux server software, patching, upgrading and maintenance
Install, upgrade and perform maintenance of server hardware components as per requirements
Responsible for backup and disaster recovery of Linux and Windows operating systems
Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability
Software, hardware, and network troubleshooting and problem resolution
Basic networking principles and system network configuration
Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations
Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned
Understands Information Assurance methodology and security principles
Performs post software installation upgrades and IAVA patching
Provide documentation and remediation for IA findings
Update IA required documentation to include; POAM and SVDD
Perform baseline software load of new computers, replacement computers and configure for customer use
Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely or in person
Performs applicable scans and manual checks to ensure applications and software are in compliance with Army mandate IAVA requirements
Performs baseline operating system and application stack patching as directed through Configuration management/Release management activities on DCGS-A V3 client systems
Maintains elevated user rights privileges in order to assist other POR FSRs and IEW technical personnel in joining systems to the applicable domains
May be required to provide limited hardware support if no software issues are pending or on a case by case basis as directed by the site sustainment manager
Microsoft Windows Server 2003/2008 administration
DCGS-A V3.1.7.X and/or 3.1.8 administration
Microsoft Windows 7 administration
General computer cabling concepts and techniques
Client system imaging/configuration via Ghost cast server
Active Directory structure and object management
Intelligence software applications such as

Field Service Technician Resume Examples & Samples

Hardware configurations
Adding, removing and replacing hardware components
Use of hardware and software diagnostic testing tools
Reading of electronic circuit schematics
Repairing printed circuit boards if necessary
1 M IAT Level II Compliance - satisfied by any one of the following
CCNA-Security
GSEC
Security+ CE
Cisco IOS for LAN/WAN routers and switches
Cisco IOS for SAN fabric networking switches
Management of Cisco MDS SAN switches highly preferred
Cisco Fabric Manager experience a plus
Alterpoint, Solar Winds, or other network monitoring applications

Field Service Technician Resume Examples & Samples

Bachelor’s degree (in Computer Science or related field) or equivalent, and two to four years of related experience
Experience building formal accreditation/certification packages for DoD Intelligence support systems
Experience performing IA functions in a DoD operational environment or other national level agency environment
5+ years minimum experience, 8+ year preferred

Field Service Technician Resume Examples & Samples

Education: Bachelor's Degree in a technical field is desired but not required
A minimum of 3 years of related experience is required
Clearance Minimum Requirement: TS/SCI (limited positions only require SECRET)
Certifications: 8570.1 M IAT Level II Compliance - satisfied by any one of the following

Field Service Technician Resume Examples & Samples

Provide Functional and Technical Support to the diverse community of Blue Force Tracking Aviation modules to include Log Book, Quality Control Office, Production Control Office, and Flight Operations
Provide Formal Training Classes on all Blue Force Tracking Aviation for all users
Provide over the Shoulder Training for all Blue Force Tracking Aviation software users
Provide Help Desk Support
Assist in Implementing New Aircraft into the system
Report Data Quality Issues to Unit Personnel
Support Remote Deployments
Coordinate Hardware Replacements and Repairs
Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned
Experience required in writing technical reports is a plus
Knowledge and understanding of technical applications and manuals for Army Aviation Maintenance and Policies for all utility, attack and observation aircraft
Knowledge and understanding of Army Maintenance Management System Aviation
Ability to interface with all levels of military and civilian chain of command
Ability to design, coordinate, and provide instructions on Blue Force Tracking Aviation
Ability to compose presentations and demonstrations on Blue Force Tracking Aviation
Aviation Mechanic/Avionics/Electrician, computer IT background, military experience a plus
Position may require deployment to Hazardous Regions
Employee will be required to obtain and maintain a secret level security clearance while performing duties under this contract

Field Service Technician Resume Examples & Samples

Analytical and Critical Thinking Skills
Multi-Tasking Ability
Ability to use MS Office
Ability to handle stress and work well under pressure
Interpersonal and People Skills
Ability to use PC
Security + certification IA Level II. New Hires must possess and maintain IAT requirements for position hired in accordance with DOD Regulation 8570.1M and TOKX01 requirements. Failure to maintain IAT standards will result in termination from contact
Must be comfortable interacting with all military ranks from the newest soldier to the experienced leader. Other computer certifications i.e. A+, Network plus, Server+, CCNA etc
Should have good interpersonal skills to interact with team members and ability to work in a team environmentCertifications for Security + IAT Level II and windows 7 computing environment are REQUIRED
Proficiency with Microsoft Office software, including Word, Excel and PowerPoint
Excellent written and verbal skills
Must be Deployable
CISCO Routing
CCNP
Oral and Written Communication Skills
Multi-Tasking Abilitys

Field Service Technician Resume Examples & Samples

Has knowledge of, and is capable of using, operating systems and database management systems
Performs analysis of system operations
Must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices. Must be available for assignment to various CONUS/OCONUS sites for extended terms. Generate customer related reports from multiple sources, for example Daily Activity Reports, Trip Requests, Trip Reports
Provides over – the – shoulder training upon request
Ensure all incidents are posted in the Incident Reporting Module within the SIF; Interact with the customer on a daily basis. Distribute software updates. Support and assist as needed with hardware upgrades
Must be capable of performing routine system maintenance and computer system administrative functions and must knowledge of, and is capable of using, operating systems and database management systems. You will also performs analysis of system operations and perform fault detection, isolation, and correction of computer systems and individual peripheral devices. Must poses excellent oral and written communications skills. Proficiency with Microsoft Office software, including Word, Excel and PowerPoint. Excellent written and verbal skills
Certified in AFATDS
Minumum 3 years active duty. Operational experience using ABCS systems
Security + CE certification IA Level II
Must be comfortable interacting with all military ranks from the newest soldier to the experienced leader. Other computer certifications i.e. A+, Network +, Server+, CCNA etc
Should have good interpersonal skills to interact with team members and ability to work in a team environment
Must be willing to travel up to 25%...

Field Service Technician Resume Examples & Samples

Participate in the development or modification of DCGS-A security program plans and requirements
Collect and maintain information needed to meet system IA reporting requirements
Recommend resource allocations required to securely operate and maintain system IA requirements
Assist government personnel in identifying security programs implications of new technologies or technology upgrades, in creating and analyzing IA policies and in developing system security configuration guidelines for DCGS-A
Ensure testing of 1/3 of “local” IA controls annually and ensure compliance/non-compliance results are documented in SSAA/SSP and POA&M
Review the selected security safeguards to determine if security concerns identified in the DCGS-A system POA&M and SSP have been fully addressed
Report security violations and incidents through your site and region government IAM/IASO to the servicing RCERT in accordance with Section VIII, Incident and Intrusion Reporting
Assists the government in the preparation of DIACAP paperwork for SIPRnet and Collation accreditations
Assist the government in the preparation of Short Form SSAAs for JWICS accreditations
Assist the government in Information Assurance awareness training and education
Educate task order personnel on required Information Assurance process to maintain system accreditation
Maintain knowledge of current and emerging Federal, Department of Defense (DoD), and Army requirements, policies, regulations, and trends
Maintain knowledge of information vulnerabilities and trends
Collaborate effectively with the customer, CECOM SEC and other project team members
Understand and apply sound Information Assurance principles and methodology to all work
3+ years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
5+ years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
Experience managing vCenter server datacenters and inventory objects required
3+ years Experience as mid-level Server operating system environment administrator required
Linux, Windows Server, or Solaris operating systems
Advanced knowledge of VMware storage configuration required. Experience/knowledge with utilizing SAN based storage preferred
Experience planning and configuring resource management and high availability clusters required
Any other DCGS-A systems administration experience
Experience utilizing remote access capabilities such as putty, cygwin, etc…
Experience utilizing vClient application to access enterprise assets
Experience operating in a DoD Intelligence environment or other national level agency preferred

Field Service Technician Resume Examples & Samples

Provide functional and technical support for, but not necessarily inclusive of, the following LIS: SAMS-1E, SASM-2E, SAMS-IE, PBUSE, CSS-VSAT, and CAISI 2.0. Need to have an understanding of the interface between the aforementioned systems and SARSS-1 interface
Distribute new Army LIS/equipment to SASMO customers; distribute new Software Packages, Engineering Change Proposals (ECP) and Incremental Change Packages (ICP) to SASMO customers and maintain Historical Library of System Software and Change Packages
Maintain and Issue Logistic Information System (LIS) “Floats”, monitor Contract and Maintenance Support (Warranty/Maintenance Repair), provide User Level LIS Sustainment Training, restore equipment to operation by replacement of line replaceable unit, troubleshoot automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software
A SECRET security clearance is required
Must be able to travel (30-40%) in military low flying aircraft
Minimum IAT Level I certification
5 years of related experience serving in a CSSAMO or SASMO section
Extensive knowledge of SAMS-IE (functional, technical, & networking), SAMS-1E, SAMS-2E, CAISI 2.0, VSAT, and Networking
Military experience in MOS 92A or 25B
Experience as Computer Systems Repair Technician,
Knowledge of SASMO’s software and hardware on a functional, technical, and managerial level
Knowledge of TCAIMS-II and RFID

Field Service Technician Resume Examples & Samples

Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs
Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites
Develop / Integrate training programs (Initial, familiarization, sustainment and advanced) in conjunction with the DMT to ensure Commanders, Staff and soldier are proficient with the system
Provide Commanders and Staff with recommendations on SOP development
Will be embedded with the unit (when deployed you will live and move with the Unit)
Provides assistance to the S6/G6/C6 and S-3/G-3
Assists S6/G6 on developing Maintenance programs and SOPs. for PMCS programs (daily, monthly, semiannually, annually)
Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures
Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for
Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies
Provide input on CSMA Server placement
Be a pro-active, energetic, assertive individual that can work well as part of a team
Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision
Must a US Citizen, possess a SECRET security clearance, be worldwide deployable, have a valid US Drivers License and be able to obtain a valid passport within 30 days of employment
Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas
Must be proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer) used for administrative reporting, training product generation and daily correspondence
Must be comfortable interacting with and mentoring to all military ranks from the newest soldier to the experienced leader and have the ability to instruct one-on-one or in large/small group classroom environment
Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc
Must have experience in system troubleshooting, fault analysis of the applicable systems
ABCS Family of Systems Familiarity
01-02 years w/High School Diploma

Field Service Technician Resume Examples & Samples

2 years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
2 years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
2 years Experience as mid-level Server operating system environment administrator required
Experience creating and managing virtual machines
Experience performing IAVA, OS, and application patching/updates
Experience working in a fast past multi-faceted environment preferred
Experience with VMware benchmark tools and capacity management applications preferred
Strong working knowledge of Internet networking technologies and principals including TCP/IP and DNS
Experience integrating with Symantec Netbackup solutions desired

Field Service Technician Resume Examples & Samples

May make technical presentations and has a strong knowledge of products
IT Experience: 3 Years of progressive IT experience
DoD 8570 IAT Level 2: MUST HAVE CompTIA Security+ce (Before start date)
Must be willing and qualified for assignment to various CONUS/OCONUS sites for extended terms i.e. TDY support or up to 6 months OCONUS deployments
Hands on ABCS systems experience: Direct administrative responsibilities for any other ABCS system such as BFT, DCGS-A, AFATDS, others…
Full DoD 8570 IAT Level 2: CompTIA Security+ AND another qualifying ‘computing environment& certification i.e. A+, Network+, Server+, Microsoft certifications, CISCO, VMware

Field Service Technician Resume Examples & Samples

3 years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
3 years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
3 years Experience as mid-level Server operating system environment administrator required

Field Service Technician Resume Examples & Samples

Performance of Field Service Technician duties should require a minimal level of supervision, demonstrating initiative, reliability and independent judgment
Provides field engineering support for the software updates; integration, modification, evolution, testing, knowledge management, quality assurance, and configuration management, encompassing field support for workstations, databases, networks, communications, and web-based applications
Provide technical support for a variety of Army Networks and Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) systems operating in both CONUS and OCONUS locations
Assists the unit with network planning/configuration as well as adapting to changes in order to accommodate network architecture revisions as required
Maintain awareness of changes in software, equipment, and network architectures in order to ensure accurate information is communicated to the customer while developing new professional skills in order to support said changes
Employ basic hardware and software troubleshooting skills in the course of supporting the war fighter. Loads database products and software patches required to update master hard drives. When required, provides assistance in the development of training products, technical manuals & bulletins, and internal technical reference documents
Provide software and network environment instruction for a variety of areas, including network, server, services, and application management and monitoring within the scope of OSI Layers 1-7
Record faults and deficiencies in a timely manner using established reporting/record-keeping tools
Submit trouble tickets for all customer support tasks performed
Maintain personal record of daily activity and reports said activity in the form of weekly activity reports entered into the Army’s Significant Activity Tracking System (SIGTRAKS)
Capable of performing analyses of system operations
Knowledge of and experience in the operations of hardware systems and components
Experience in fault detection, isolation, and correction of hardware systems and individual components
Routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards
Clearly and accurately communicate (both verbally and in writing)
Proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, Internet Explorer) used for administrative reporting
Comfortable interacting with peers and superiors. An ability to maintain a professional relationship with co-workers and the customer at all times is required
Experience with Tactical Radios (Legacy and IP based), SKL’s, ACES, COMSEC and Basic Networking necessary for the selected candidate to be successful
CompTIA Security Plus certification
Must have training instructor experience
Travel in CONUS and OCONUS required, must be fully deployableMust have a valid Driver's License and US Passport
Travel to support units and FSRs in CONUS/OCONUS locations for tests, fielding and/or exercises as required
Support Theater upgrades
Must possess an active SECRET security clearance
Must satisfy the Standards of Fitness (SoF) for deployability to the most-demanding region of the world for which SEC FSD provides field support personnel. These standards of fitness include general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations, but do not include maintenance of current vaccinations for every region. Vaccinations for the appropriate region may be caught up as part of pre-deployment processing. No new personnel may be added to the task order without prior satisfaction of the SoF requirement
Comp-Tia Network +, A+, and CCNA certifications a plus, JTRS Enterprise Network Manager (JENM) experience a plus

Field Service Technician, Senior Resume Examples & Samples

Using established company guidelines performs on-site start-up, preventive maintenance, routine repair, and calibration/verification of instrumentation
Serves as on-site customer contact for technical and service related problems
Instructs customer in proper preventive maintenance and operation of equipment
Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure
Follows safe work practices according to company policy
Maintain accurate records and efficient usage of replacement parts inventory
Frequent overnight travel
Works with rest of territorial staff as a team to meet objectives
Associates/ Technical degree preferred or combination of education and experience
Driver’s License and acceptable driving record required

Field Service Technician Resume Examples & Samples

Prior 24x7 experience required. Must be flexible with shift coverage in a 24x7 environment
Must maintain a valid driver’s license and meet BD’s auto safety standards
Minimum 2 years PC experience; networking experience required
Experience supporting automation equipment in a healthcare setting a plus
Excellent verbal and written customer service, telephone, troubleshooting and communication skills

Field Service Technician Joplin Resume Examples & Samples

Strong ability to troubleshoot hardware and software problems
Driving requirements dictate that the candidate possess and maintain a valid driver license and pass a three-year driving record background check upon acceptance of an offer
Upon hire must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
LI-AB1

Field Service Technician Resume Examples & Samples

Traveling between hospitals based on assignment of service requests
Troubleshooting and resolving customer and product issues
2 year installation or production line experience with Stryker Communications or 2-3 years industry experience with relevant field service experience
Effective interpersonal and communication skills
Must be able to communicate effectively with surgeons, hospital staff, nurses and biomedical personnel
Basic electronic and mechanical aptitude
Knowledge of video, audio and data communications systems
Knowledge of OR etiquette and basic hospital procedure
Associate’s degree, technical degree, or Bachelors Degree preferred

Na-pv Solar Inverter Field Service Technician Resume Examples & Samples

3 years minimum technical service or field engineering background with on site experience
Good communication skills with customer, teamwork spirit; tough and able to work under pressure, good professionalism, hard working, strong execution, good learning ability
AC/DC Power Conversion and Control experience
Demonstrated ability to troubleshoot electrical and electronic circuits
Ability to configure and repair communication hardware and software
May need to contact China R&D center colleagues, speaking mandarin Chinese fluently is preferred

Solar Inverter Field Service Technician Resume Examples & Samples

Ability to travel up to 70%, some nights and weekends
Knowledge of Mechanical principles, electronics and AC/DC power distribution
Ability to read and understand electrical and electronic schematics and mechanical drawings
Ability to lift and move objects up to 70lbs
Need to contact China R&D center colleagues as needed so speaking mandarin Chinese fluently is necessary

Field Service Technician Resume Examples & Samples

Travel offsite to customers’ locations to perform maintenance and repair of LG’s equipment to ensure top product performance
Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG
Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances
Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
Immediately and accurately process paperwork and perform data entry upon completion of each job
Prescreen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer’s home
Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)
Communicate with management, other technicians, TCC and the engineering department for support and opinions on challenging symptoms and repairs
Provide technical advice, training, and assistance to customers on the operation and maintenance of products
Maintain an organized company work vehicle and manage tools, inventory of parts with accurate records of parts used, exchanged, and communicate when replenishment parts are needed
Minimum 2 years experience repairing electronics and/or appliances
Experience in the use of electronics, appliance or refrigeration tools, and diagnostic test equipment
Ability to properly trouble-shoot, diagnose, repair and document product/system issues
Valid Driver’s License with a clean driving record
Possess appropriate EPA Certification or have the ability acquire it within 30 days of employment
Strong customer service, communication, and organizational skills
Ability to use and navigate through Smartphone technology
Ability to work independently and travel 100% within an assigned region
Ability to work a flexible schedule based on customer/business needs
Ability to legally park company provided commercial vehicle at home location or within 20 miles of coverage area
Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 100 pounds
Working knowledge of MS Office programs to include Outlook, Excel and Word with the ability to quickly learn new software applications

Field Service Technician Resume Examples & Samples

This position is located in Okinawa/Misawa Japan
International relocation will be offered for appropriate situations
1+ years experience in one of the following areas: Field Technician/Specialist, System Technologist, Electronics or IT

Field Service Technician Resume Examples & Samples

Reading, interpreting, and drawing electrical, electronic, schematics
Reading and interpreting building plans (blueprints)
Design, install and maintains CCTV
Motors, motor controls, disconnects, relays
Pedestrian and vehicular access control systems – door controls, vehicle barriers/arrest
Metal detectors – hand held, walk through
Radio communications systems, voice and digital communications networks
Intrusion Detection Systems – alarms, detectors, sensors
Public Address Systems – emergency notification systems, intercoms

Field Service Technician Resume Examples & Samples

Creates and executes MPS plans; meets MPS commitments and works within the guidelines of MPS; reflects Milgard's business values and the Milgard philosophy in all business interactions
60% Performing and Documenting Field Service Work
Prior glass or window experience is desirable but not required; however, technical/mechanical ability or background is preferred
Problem solving ability and ability to handle stressful situations
Must be physically capable to climb ladders up to 40 feet, work off scaffolding, lift and carry up to 50 lbs., and work days frequently in excess of 10 hours

Field Service Technician Resume Examples & Samples

Using established procedures, assist in the transfer of data to and from the unit
Provide assistance to input aircraft historical data from paper documents into ULLS-A (E)
Provide technical assistance and troubleshooting procedures to customer in support of ULLS-A (E)
Provide assistance to the units when ULLS-A (E) software version upgrades are required
Collect data concerning software bugs and recommend improvements to higher authority
Provide client instruction on how to resolve software issues
Provide on-site briefings/support to participating unit personnel on procedures, and unit responsibilities, regarding ULLS-A (E) program
Provide desk side support for individuals during aircraft validation
Requires IAT Level I certification

Field Service Technician Resume Examples & Samples

Perform service, add-on and repair to security systems, including programming, start-up and testing, and complete the documents related to the service provided
Apply the different service standards for security systems
Perform customer education on potential lapses in the premise protection
Offer and promote potential products and services that are available to customers (Commissions on sales)
Complete different reports relative to technical service
Ensure that client is advised on relative costs of the provided services
Ensure good comprehension of the systems from the customer
Obtain the client’s approval when the work is completed and ensure the final execution
Explain to clients how to use his systems
Conduct quality control inspections
Minimum 2 years experiences installing and servicing life safety and security
Knowledge of computers and/or electronics and/or electrical, essential
Strong personal communication skills

Field Service Technician Resume Examples & Samples

Performs the necessary technical services at customer sites for installation,and/or commissioning of products
Performs scheduled or emergency service on products at customer sites
Trouble shoot and repair as possible equipment on customer sites
Render on site and phone technical assistance to customers
Strive to provide all customers a “first time fix” for their equipment
Communicate with Technical Service & Support team on equipment issues
Perform work related tasks according to company guidelines
Implement Field Service Bulletins according to published guidelines
Keep current on Bulletins, Change Notices, Service Tickets
Capable of providing on-site training of products and software
Provide accurate and timely reporting according to company guidelines
Time sheets, expense reports, mileage reports, Field Service Reports, Service Tickets, et al
Maintain individual inventory in accordance with company policy
Maintain company property according to company policies
Credit cards, PPE, test equipment, laptop, phone, et al
Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines – “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel
Associate degree in Electronics or two years military experience in a related field

100

Rosemount Field Service Technician Resume Examples & Samples

Provide technical assistance on Rosemount products and process applications to customers
Provide diagnostic, troubleshooting, calibration, and start-up and commissioning services
Provide support of local installed base and recommend approaches on repair, replace and upgrades
Provide informal and on-the-job customer training
Create and execute an annual Service territory plan in coordination with local Sales and Service Business Development Team
Associates Degree in related field plus 2 years work experience or 5 years minimum work experience
Good communication skills, verbal and written to communicate effectively with all contacts
Knowledge of basic electronic and mechanical schematics
Ability to develop high-level knowledge of all Rosemount devices
Understanding of a business to business service environment
Ability to promote the value of service and service contracts
Ability to work in high pressure environments and to work effectively within a team
Willingness to work flexible hours, weekends, holidays, and nights
Proficiency in MS Office applications

101

Field Service Technician Resume Examples & Samples

Provides verbal or written troubleshooting assistance for field issues
Provides verbal or written procedures for modifications or adjustments and repair services on Firetrol products in the field
Preform field troubleshooting and repairs
Perform field modifications to Firetrol products or its intended operation
Perform field acceptance testing
Prepares service reports which may contain design recommendations that may be forwarded to Product Engineering groups
Provides follow-up action, as required, with reference to Field Service trips
Supervises outside contractors including technicians, and service workers as it relates to the Company’s products at the job site in order to complete field service work
Conducts training sessions in the operation, maintenance, theory and design of Firetrol control panels, as required
Conducts software testing
Working knowledge of mathematics, including algebra, control logic, and sequencing functions
Basic knowledge of symbols, relay ladder diagrams and electronic schematics
Basic knowledge of hydraulic symbols and diagrams
Working knowledge of motor contactors, control relays, and solid state electronic components and circuits
Working knowledge of complex electrical systems
Knowledgeable of manufacturers, suppliers, and other sources of electrical and electronic equipment and components as related to motor control systems
Knowledge of problem solving and troubleshooting techniques
Knowledge of quoting techniques including translating specifications into a concept, estimating time and material, and project scheduling
Knowledge of work planning techniques for scheduling projects
2 Year Associates Degree or experience (5+ years) may be considered in lieu of degree
Low and medium voltage power applications experience as well as diesel engine control
Understanding of building management and other communication protocols a plus
Experienced in working with the National Electrical Code
CAD skills a plus

102

Battery Field Service Technician Resume Examples & Samples

Capable of working under direct supervision or independently based upon training
Capable of completing tasks and return unit to full operating conditions based upon directed supervision
Ability to summarize and report all work related tasks performed
Safety procedures
Organizational and planning skills

103

Field Service Technician Resume Examples & Samples

Perform CNG system inspections and certifications on refuse and mixer trucks
Perform a wide variety of maintenance and repair work to all makes of Oshkosh Corporation vehicles
Interact positively with customers and suppliers promoting service work
Maintain necessary maintenance records
Make service calls to various offsite locations within a designated geographical area to service concrete mixer, refuse and other vocational trucks
All other duties and responsibilities that are reasonably assigned by the employer or its designee
Three plus years of related work experience
Positive customer service and support attitude
CSA Certified Fuel System Inspector
Associate's degree in a related field
Mechanical aptitude and troubleshooting skills

104

Field Service Technician Resume Examples & Samples

Provide Tier I and II support at remote field and garrison sites
Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
Additional duties as identified and assigned
2 years of experience with a B.S./B.A. in Engineering, Science, or Mathematics OR possess the equivalence of 10 years direct experience in lieu of a degree

105

Field Service Technician Resume Examples & Samples

Service and repair work is performed both in the shop and in the field at the job site or customer’s facility
Has thorough knowledge of all equipment systems including hydraulic, air, electrical and lubrication. Is proficient at diagnosing and repairing them
Experienced welder with the ability to perform field repair welds on equipment
Ability to work with heavy construction equipment: requires climbing and accessing hard to reach areas
Has the ability to independently trouble shoot all systems in all product lines accurately and in a timely manner
Consistently follows through on all job facets including: parts ordering and retrieval, warranty claims, customer follow-up, etc
Possesses a valid driver’s license and a clean driving record
Maintains a high level of customer satisfaction

106

Field Service Technician Resume Examples & Samples

Ensures that tools and equipment are kept in proper, clean, safe, and working condition
Completes preventative maintenance by following strict guidelines and checklists
Troubleshoots problem down to the component level
Stays abreast of the latest technology and is able to install updates
Reads and interprets reports to diagnose problems and make improvements to Bally products
Seeks out information to become proficient on new technology
A minimum of six months of experience in the assembly, testing, or repair of electronic devices
Casino experience is preferred
Ability to read and understand schematics, wiring diagrams, and service manuals

107

Field Service Technician Resume Examples & Samples

Must be able to troubleshoot and repair all communication issues, including VSAT
Communicates with SGI National Response Center Representatives to provide status of service calls
Accountable for closing out all service calls with correct repair codes, asset numbers, mileage, service level agreement (SLA) notes and any additional supporting documentation from Field Service Activity Reports (FSAR)
Must be available to work weekends and holidays
Must be available to work mandatory and as needed overtime

108

Field Service Technician Resume Examples & Samples

Ability to demonstrate proficiency using AC /DC electrical multi-meter for troubleshooting along with the ability to comprehend and troubleshoot mechanical interactions between gears, pulleys, clutches, belts, chains, motors, and interdependent drive systems
Ability to demonstrate attention to detail
Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks
Demonstrate ability to communicate with all levels of personnel
Customer Skills
Reliable Transportation (space, passes safety inspections, licensed and insured)

109

Field Service Technician Tx Resume Examples & Samples

Functional knowledge and application of a multi-meter
Skill demonstration required in IE Navigation, File saves and moves, Internet connectivity. Also required is a functional knowledge of Microsoft Operating Systems (XP, Windows 7) and Microsoft Office Applications (Word, Excel). The position also requires using the PC for data entry, troubleshooting, and web access
Proven excellent customer service skills
A certificate or diploma from a recognized technical school, or college in the field of electronics, electrical repair, reprographics, or a related field. Two (2) or more years of related field experience as a technician may be substituted for the certificate/diploma

110

Field Service Technician Resume Examples & Samples

Candidates must be able to successfully pass a drug-screening, DMV and background check
Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. This includes
Field experience as a technician working with business technologies such as PCs, network connected printers and networked FAX equipment
A+ or N+ certified is a plus
PC skills are required for this position

111

Field Service Technician Resume Examples & Samples

The individual in this position will providing customer and technical support for installed systems found at the passenger screening sections of the airport
The technician will diagnose, troubleshoot, repair, and debug complex issues with any electronics, electromechanical, x-ray, and computer systems
There will be a large portion of On-the-Job-Training to begin with – there will be a 2 week paid training to become certified on certain equipment

112

Field Service Technician Resume Examples & Samples

Responsible for providing technical and customer support for installed CTX systems and related projects
Perform monthly PM service, radiation surveys, install, maintain, troubleshoot and assist other FST's in corrective maintenance actions of Explosive Detection Equipment (ETD) at customer locations
Follow Company published checklists in performing preventative maintenance and service
Prepare reparable parts for shipment and return to depot and complete all RMA and document reporting requirements
Properly track and record the use of PM/CM consumable and the return of repairable parts (RMA)
Complete all customer required Return to Service (RTS) procedures & documentation in a timely manner
Maintain excellent customer relations, professionally representing Morpho Detection
Will use Proprietary software only to report all field work activity
When on shift or On Call be ready to provide emergency/unscheduled repairs of airport security equipment and performs scheduled maintenance or repairs of airport security equipment
Follow standard procedures to isolate and fix problems in malfunctioning equipment or software. Report design, reliability and maintenance problems or bugs to technical support
Work on complex problems where analysis of data requires an evaluation of identifiable factors
Work with various OEM second level support technicians
Acquire and submit monthly equipment performance reports
Assume responsibility for continued customer satisfaction, and coordinates all activities with the customer while representing company in a professional manner
Must be proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and time card, implement Field Service Bulletins (FSB), maintain customer log books, and use sound judgment when dealing with customers
Compliance with all safety requirements, which includes, but is not limited to, completing all required training, following the guidance provided in company policies, procedures, manuals and Technical Advisories, wearing Personal Protective Equipment (PPE), applying Lock Out – Tag Out (LOTO), following safe lifting practices and “same day” reporting of any accidents, “near misses” and unsafe conditions. Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations
Maintain tools and test equipment properly and ensuring they are calibrated
Participate in on-going product training and to maintain all necessary certifications
Perform other tasks, duties and assignments as required
A minimum of 3 years experience in field service on electromechanical equipment, recent Tech School graduate or equivalent work experience
Requires formal electronic, mechanical vocational training or equivalent experience
Computer experience is required; Windows, UNIX
Workable knowledge of applications such as Word and Excel
Must have good communication skills and understand the value of excellent customer service
Must be able to work effectively and communicate well in stressful situations
Must be able to work within a team and alone to resolve complex service issues
Must be self-starter, work well without supervision, and accept responsibility
Must be willing to accept and be adaptable to changing shifts and job requirements based upon the needs of the business and the customers
Maintain professional appearance as prescribed by the Company
Must be able to travel both domestic and international and have current unrestricted passport
Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor
Must be willing to work emergency support as needed and perform on-call responsibilities per specified schedule or as otherwise prescribed by manager or supervisor

113

Field Service Technician Resume Examples & Samples

Maintenance testing, start up technical support of electrical / mechanical equipment
Service and maintenance of 3rd party equipment
Perform and provide counsel on expert emergency, maintenance, testing, and start-up
Technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature. Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software
Service and maintenance of Honeywell and third party equipment (as per trade expertise)
Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire alarm equipment
Previous experience of servicing Fire Alarm systems BS5839
Knowledge of Honeywell products
A working knowledge of the current IEE regulations and relevant standards
Familiarity with Health & Safety regulations and the ability to work within customer controlled environments

114

Field Service Technician Resume Examples & Samples

Interacts with customer responding to technical questions or requests for information
Processes timely and accurate information to ensure compliance with warranty requirements of vendors
Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns
Vehicle maintenance/management/service
Able to work at heights of 20-25ft and operate Client’s supplied lifts
Able to lift at least 50lbs
Qualified to maintain all Client’s IT hardware including but not limited to: POS, PC, printers, lookup terminals, AP’s, servers, network switches, MCC chassis, and handheld devices
Knowledgeable about and capable of repairing CAT 3, 5 and 6 cables as well as re-terminate fiber
Must have valid drivers license and clean driving record

115

Field Service Technician Resume Examples & Samples

Provide preventative maintenance service on production products
Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
Take responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnel
Observe all service call procedures including preliminary notification to the customer of call receipt with an Estimated Time of Arrival (ETA) whenever possible
Demonstrate the required product proficiency by successfully completing the product training
Use a laptop PC, connect to internet, download files
Mechanical observations of belts, chains, pulleys, clutches, gears, motors, and interdependent drive systems with an ability to understand and troubleshoot malfunctions is a requirement of this position
Accurately report all activities and time using the prescribed methodology to ensure accurate customer records and internal records
Manage the inventory of assigned parts, tools and any other assets provided. Communicate with customers the status of their current service call and address any other service concerns they may have with the product
Present a professional image in all interactions and behaviors
Provide timely and courteous customer service to facilitate customer satisfaction
Meet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs. Responsible for providing reliable transportation to service calls . Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. The position requires the ability to lift and /or move thirty (30) pounds. Contractor must agree to comply with all security arrangements required by the Xerox customer
Ability to demonstrate excellent verbal and written communication skills
Demonstrate ability to manage multiple tasks

116

Field Service Technician Resume Examples & Samples

Must be a local candidate
Must pass comprehensive background check including credit check, criminal, driving record, and drug screen
Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed
2 year degree in electronics or computer technology
At least 2 years of hands-on POS/ATM repair experience in a customer field environment
At least 2 years of PC repair experience in a customer field environment

117

Field Service Technician Resume Examples & Samples

Relocation assistance is not offered for this position. Candidate must be located near a major city in the southeast
Ability to work with, and technically train, customers at all levels of the construction process, including contractors and
Engineers

118

Field Service Technician Resume Examples & Samples

Associates degree from an accredited institution and/or equivalent military experience required
Posses and maintain a valid and unrestricted driver’s license
No relocation authorized. Applicant must reside within a 50 mile radius

119

Field Service Technician Resume Examples & Samples

Under limited supervision perform the technical support role in a broad range of categories, including (not limited to) Preventative and Corrective Maintenance, Workshop repair/refurbishment and Full Cycle Docking activities
Performing test procedures applicable to the equipment and assist with the analysis of results
Utilise relevant system Databases and Information systems ensuring all data is up to date and entered correctly
Understand military support and maintenance procedures and able to assist in the co-ordination of maintenance activities on Collins Class Submarines and Surface Ships as nominated by management ensuring all Quality procedures are followed
Attend where required, locations necessary to meet the support requirements of the Royal Australian Navy. This will sometimes require travelling at short notice and working non-standard hours to meet operational deadlines
Ability to work in a safe and clean manner abiding by all HSE Regulations
Working knowledge of analogue / digital and microprocessor based electronic systems
Electronic Trade Qualification
Working knowledge of the SCYLLA Sonar or closely equivalent systems
Experience in hardware fault finding and repair to PCB level
Experience in maintenance and support of military systems desirable
Working knowledge of Collins Class Submarine Platform Systems is desirable
Must have sound computer knowledge, especially Microsoft Word and Excel
Ability to communicate effectively in a clear and concise manner

120

Field Service Technician Resume Examples & Samples

On site and remote trouble shooting
Emergency and scheduled maintenance on UPSs, batteries, other power related Liebert products
Accurate and timely report submissions
Providing customer quotes for labour, parts, ect
Establishment and promotion of excellent customer rapport

121

Field Service Technician Resume Examples & Samples

Perform server and desktop installation, basic cabling, and systems administration of desktop and server systems connected to local and wide area networks
Provide desktop system management involving account monitoring, security, Operating System installation, and other local area system administration related functions
Load cryptographic keys and perform troubleshooting on many types of hardware and software
High School diploma or GED equivalent and 4+ years of relevant technical experience in the administration of networked desktop and server systems
Currently possess DoD 8570 Certification at IAT II, CompTIA Security+ce or higher
Currently possess an active DoD TS/SCI security clearance
Bachelor's degree in a relevant technical field
CompTIA Server+ certification
CCNA or Cisco ICND1 or 2 certification
Experience maintaining Vista, Windows 7, Server 2003, Server 2008, and Server R2 platforms
Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server 2008, MCITP: Server Administrator on Windows Server 2008, and/or MCITP: Enterprise Messaging Administrator on Exchange 2010 certification

122

Field Service Technician Resume Examples & Samples

Performing operators, maintenance, and troubleshooting work tasks for evaluation of safety, efficiency, completeness, MIL-STD formatting, grammar, and punctuation
Responsible for tracking the status of in progress and completed work by contract
Responsible for populating a Validation Certificate form (quality assurance sheet) after each operators, maintenance, or troubleshooting work task has been performed and accepted
Attend internal and customer hosted meetings. Verbally and electronically provide status updates about technical publications requirements and progress of deliverables
Responsible for scheduling and procuring any support equipment required to assist with the evaluation of the technical publication. Could include vehicles, facility space, tools, special equipment, replacement parts, etc
Responsible for facilitating and leading the customer evaluation of the technical publication (Verification) with a group of customers and internal personnel for the final evaluation and comment of the technical publication prior to acceptance
Participate in the writing and creation of Basis of Estimates for upcoming contracts
Participate in evaluating miscellaneous changes for impact to technical publications
Proficiency with accessing supporting information and data across business systems as necessary to support the evaluation of technical publications
Exhibit an intermediate level of computer proficiency
Convey technical publications knowledge to a lay audience
Other duties as assigned in order to support the development, evaluation, and delivery of any publication
High School Diploma, GED or HSED
Minimum of 3 years related experience
Technical certification in a related field
Previous experience with creating or evaluating technical publications
High degree of computer proficiency
Associate’s or Bachelor’s degree in a related field

123

Engine Field Service Technician Resume Examples & Samples

Familiar with location of job and how bill is to be paid
Diagnose problem at job site and perform needed repairs
Determine if the customer's equipment is subject to warranty
Serve as the custodian of an assigned field service truck and associated company tools and equipment
Must see that correct parts are charged to work order, unused parts are turned back in to the Parts Department, and warranty parts are tagged and placed in warranty bin
Must have the ability to use V3 software
Knowledge of all Cummins equipment
Possess knowledge of warranty and service programs with Cummins products

124

Field Service Technician Resume Examples & Samples

Interfacing between all functions of the company and our customers concerning technical, operational & EHS challenges as applicable to any assignment
Mentorship, development and training of other FST’s with regard to HPU’s, when appropriate
Prepare reports for Field Service jobs
Repair, commission and maintain equipment at the well site
Maintain all GE property, including truck, service tools, phone and computer equipment in a clean and ready state
Process service tickets and perform administrative functions relating to the work performed
Maintain inventory levels of spare parts for commissioning and maintenance of the HPU’s
Complete pre-job plan- , ensure procedures and JSAs are carried out for all jobs
Comply with all applicable quality, health, safety and environmental regulations
Service reports, timesheets, job debriefs and tooling tracking
Highlight and demonstrate a full understanding of GE PC Q/EHS procedures; and
Perform other related duties as assigned by management or indicated by responsibilities
Trade qualifications in technical or mechanical engineering or applicable heavy industry experience
Experience in the installation, commissioning and repair of HPU”s
Ability to understand and implement mechanical drawings
Ability to work safely around the well site
Detailed understanding of HPU’s used in CSG applications
Reasonable written and verbal communication and
Sound computer knowledge

125

Field Service Technician Resume Examples & Samples

A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems
Up to 1 year in the installation and maintenance of Fire Safety Products
NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months
Strong customer service skills. Good verbal and written communications skills. Skilled in the PC applications and in the use of word processing and spreadsheet programs
Individual must possess a valid state driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan

126

Field Service Technician Resume Examples & Samples

Test, Analyze, and Repair problems in Photovoltaic Inverters and monitoring (DAS) Systems, as well as other components of large (>30KW) PV power plants
Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of those power plants
Perform moderately complex but repetitive testing, and troubleshooting
Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment; including clamp-on meters, PQA, IV Curve tracer
Ensures that service commitments are met within expected response time
Communicates any special problems to Director of Service immediately
Completes required paperwork (time sheets, service orders, forms, inventory, expense reports, and equipment related items)
Adhere to departmental procedures and safety requirements as appropriate (e.g. OSHA, NFPA 70E, etc)
Ideal candidate will have experience in electrical mechanical maintenance and experience in medium and low voltage and AC power supplies
Some degree of experience with DC voltage in relationship to Photovoltaic power generation
Ability to understand and troubleshoot DAS (SCADA) communications (typically TCP/IP) so as to resolve problems with those devices in the field
Ability to work well with subcontracted Construction personnel in resolution of issues identified in the field during that phase of a project
Adequate computer skills required (particularly MS Office suite of products)
Clean DMV printout and valid New Jersey Driver's License required
Must have 5+ years electrical experience in low/medium/high voltage applications in an industrial environment with experience in both DC and AC
Appropriate licensing to work as electrician in the designated area. * Heavy lifting is expected
Ability to work in heat and cold; i.e. full sun where temperature can be triple digits, or no sun where temperature can be below freezing
Good manual dexterity for the use of hand tools
Activities can include extended periods of standing, bending, kneeling
Journeyman Electrical license, must obtain within 12-months of employment
Commercial PV Solar Experience
LI-ABC

127

Field Service Technician Resume Examples & Samples

Test, Analyze, and Repair problems in Photovoltaic Inverters and monitoring (DAS) Systems, as well as other components of large (>30KW) PV powerplants
Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of those powerplants
Ensures that service commitments are met within expected response time
Ideal candidate will have experience in hip to Photovoltaic poelectrical mechanical maintenance and experience in medium and low voltage and AC power supplies
Some degree of experience with DC voltage in relationswer generation
Clean DMV printout and valid Massachussets Drivers License required

128

Field Service Technician Resume Examples & Samples

Perform and/or supervise all necessary maintenance and repairs to site grounds, roads, and rights-of-way and perform or assist in substation and collection system maintenance and repairs
Perform inspections of site mechanical and electrical equipment and systems, environmental mitigation measures, and infrastructure to identify operational or maintenance concerns and to ensure compliance with environmental and regulatory requirements
Perform and/or supervise maintenance and repairs to certain site mechanical and electrical equipment
Perform electrical switching operations, as needed, to support the maintenance of the wind turbines and wind farm
Conduct all activities in such a way to minimize equipment downtime and costs and maximize electrical generation and revenue
Prior experience in one or more related fields is strongly preferred (wind turbine operations and/or maintenance, earth moving equipment operations, electrical substation and switchgear operations and/or maintenance, mechanical equipment operations and/or maintenance)
24/7 on-call availability
Comfortable working at heights and the ability to perform essential physical functions of the job with or without reasonable accommodation; this includes climbing 300' wind turbines, lifting 50 lbs. above head, and meeting the weight requirement of safety gear, 310 lbs. or less
Technical 2 or 4 year college degree, vocational training, or relevant job skills certification, is strongly preferred

129

Field Service Technician Resume Examples & Samples

Planned and preventive maintenance of wind turbine generator systems
Documenting of callout responses, fault finding and repair work in service reports, logbooks and checklists
Coordination of external and internal service providers and contractors on site
Professional training in electrical engineering sector (electrician, power electronics system, mechatronic engineer)
Familiar with PLC`s
High degree of quality awareness
Excellent fault finding and diagnostics skills combined with the ability to detect and remedy faults, defects, problems
Fluency in English language Prepared to travel
Electrical/ mechanical maintenance and diagnostic experience will be the additional advantage

130

Field Service Technician, Perth WA Resume Examples & Samples

Install equipment in a professional manner in accordance with the Company standards and directives and customer requirements
Perform preventative maintenance on installed equipment in a professional manner in accordance with Company standards and directives and customer requirements
Make remedial maintenance calls in as timely a manner and fix the equipment in accordance with Company standards and directives and customer requirements
Ensure timely completion of FMIs
Advise management when response time objectives cannot be met ie If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE)
The Field Service Engineer retains ownership of the problem until it is resolved
The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress
Keep management and sales staff fully aware of all developments in the installed base
Keep customers fully satisfied by keeping them informed as to activities when on site and/or working on their behalf whilst on site
Report regularly to management in accordance with reporting guidelines/procedures
Complete other assignments and projects as directed
Follow the alert procedure for system down
Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information
Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance
Accurately complete and lodge all paperwork timely and within company guidelines
Ensure all Company property (tools, test equipment, motor vehicle) is kept in optimum condition and that parts usage/ordering is optimised from both the Company’s and the customer’s point of view
Certificate of Electronic Engineering or equivalent trade
Technical capability of working on Medical Equipment preferred but not essential
Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance of electronic and electro-mechanical equipment
Solid fault finding techniques
Demonstrated ability of working on various computer networking systems
Strong Customer skills with the ability to communicate technical issues to the customer in an “easy to understand" manner
High work standards and quality

131

Field Service Technician Resume Examples & Samples

Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in air-condition and mechanical equipment
Prepare the shop drawings and application projects specifically for SLJs
Supervision of field installation, cabling in SLJs
Determine equipment and accessory needs for implementation and inform FSL or FSS in time
Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
Ensure delivery of value to Honeywell clients and customers
Financial control according to previously agreed budgets and plans
Report possible future failures, disturbances and other opportunities for improvement
Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales
Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader
Follow the Honeywell SOPs, HSE and quality systems while delivering the periodic maintenance services as well as the execution of spot services and SLJs
Minimum Bachelors Degree in Engineering or Programming
Minimum 2 years experience servicing HVAC and Fire
Security or access entry and alarm systems is desirable
Fault finding and programming skills
Honeywell product knowledge
Ability to interact and build relationships with customers
Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role
Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements
Must be able to work with limited supervision and direct contractors or other service technicians
Good communication both written and verbal
Strong commitment to safety and safe working environment
Arabic language proficiency preferred
Valid drivers License

132

Field Service Technician Resume Examples & Samples

Ability to influence customers and drive more purchasing decisions in favor of Flowserve product line
Strong people and relationship skills and the ability to build partnerships and collaborate with all levels
Troubleshoot, repair and assist customers with service issues with Kämmer and Valtek products in a quick, professional, and cost effective manner
Work or interface with instrumentation and control engineers and electricians on site during commissioning and start-up of Valve Actuators
Create a detailed service report clearly describing work performed on site and including all relevant information such as order & serial numbers of units worked on, pictures, control systems, details of work performed, environmental information, parts used, etc
Carry out pre-inspections of all Control valves destined to the specific customer
Perform all functions in a safe manner
5 - 6 years’ of field service experience
3 – 5 years’ of Flowserve Control Valve experience

133

Field Service Technician Resume Examples & Samples

Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
Respond to requests for emergency repairs and services to troubleshoot equipment’s failures
Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
Complete understanding and utilization of lubricators to install and retrieve back pressure valves in both offshore and onshore environment
Diploma degree from an accredited university or college (or least 4 years of experience in a Field Services role)
Prior project management experience is preferred
FEP program graduate is preferred (internal GE employees only)

134

Field Service Technician Resume Examples & Samples

Responsible for repair documentation and written/verbal cost estimates by evaluating controls, power supplies, a variety of actuators, or by soliciting assistance as needed for application issues
Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanical tests and operations to repair and verify customer equipment for shipment. Ability to read and interpret engineering prints, sketches and verbal instructions
Assist in the development and documentation of new and special products. Suggest and implement test criteria for capability studies
Inspect work for defect in workmanship to ensure quality at every stage of the process
Work within established time standards to meet customer repair turnaround and estimated repair cost. Requires ability to schedule and analyze workload to achieve objectives
Perform administrative and record keeping support as required to meet the company objectives; time sheets, cycle counts, reconciliation's, BOM audits, quality data information, warranty in-house repair costs
Assemble, test, troubleshoot and repair electronic and electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. Calibrate equipment when required
Maintain equipment and proper housekeeping and workplace organization
Assist in forecasting and control incoming repairs to achieve company repair turnaround objectives

135

Field Service Technician Resume Examples & Samples

Make direct, in-person service calls in response to customer requests
Develop field service project quotes for presentation to the customer
Assess mechanical problems and take actions to resolve promptly
Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
Ensure that equipment is installed successfully and on schedule
Check equipment prior to start-up and assess start-up performance
Work side-by-side with our customer’s personnel, and lead work crews as required
Monitor the maintenance and performance of Flowserve equipment
Train customers in the proper procedures for operating and maintaining Flowserve products
Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged
Communicate by word and actions Flowserve’s values for ethics, safety, and quality

136

Field Service Technician Resume Examples & Samples

Troubleshoots problems down to the component level
Casino experience is preferred but not required
Valid driver’s license for the state in which you are based and the ability to travel
Basic knowledge of electricity, electronics, and mechanics

137

Field Service Technician Entry Resume Examples & Samples

Attends BUB/CUB and provide advice on FBCB2/BFT employment to enhance the mission during mission planning, briefings, execution andAAR’s. FSRs should be present for day/night TOC soldier shift change. There is critical information passed at these shift changes
Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures
Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system
Assists S6/G6 on Role management procedures
Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform. Discourages and does not participate in installing platforms without approved installation safety releases i.e. can’t put HMMWV Common into M1113 HMMWV
Provides technical assistance to the ELM shop
Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair
Provides advanced technical training to ensure fault verification
Understands General Order # 1 when assigned to overseas area
FSR gets a POC Roster from unit prior to deployment
Maintains documentation supporting every FBCB2 by role and bumper number in assigned units
Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn
Ensure all hard drive are properly labeled before issuing
Ensure that all MT 2011’s are properly reported when install and gain access to the BFT network
FSS SK3 keys are sent ENCRYPTED to the BGN
Must obtain Windows 7 computing environment certification within 60 days
Must poses excellent oral and written communications skills

138

Field Service Technician Resume Examples & Samples

Military experience is desired
Preferred CE: Microsoft Certified System Administrator (MCSA)
Microsoft Certified Technology Specialist (MCTS) (Clients) 70-680
Microsoft Certified Technology Specialist (MCTS) (Server): 70-642 or 70-643

139

Field Service Technician Resume Examples & Samples

Test and repair of machines at customer site
Provide installation, start-up and commissioning at customer site
Perform functional confirmation, test and repair at customer site as required by service or maintenance contract
Provide start-up, operating and maintenance training for customer
Provide customers with telephone support for start-up or trouble shooting

140

Field Service Technician Resume Examples & Samples

Onsite break/fix support in both office and manufacturing environments (PC’s/multifunction printers/conference room equipment)
Ongoing operational responsibilities for defined solutions
Perform technical, administrative, and support work in the installation and operation of new and existing PC systems
Execute defined client computing lifecycle processes
Assist with support of business/sector specific infrastructure
Assist with support and hands on activities of network and server infrastructure
Troubleshoot, assist and work with other IT team members to resolve user support issues
Follow and promote defined ticket management procedures including the use of standard ticket management tools
Work as part of a team to deploy defined technology solutions to physical location and business users
Participate in project teams that improve IT and business operations
Provide user training when necessary
Four year Bachelor’s or 2 year Associates degree in IT related field or degree with equivalent years of experience in IT career
Minimum 3 years job experience in IT
Relationship management and conflict resolution management
Microsoft Windows Operating Systems (Windows XP, Windows 7, Windows 8)
Microsoft Office Suites (2007,2010,2013)
Microsoft Software (SharePoint, Lync, Visio)
PC Hardware troubleshooting (Dell)
Printer Desktop/Multifunction (Xerox)

141

Field Service Technician Resume Examples & Samples

Assist Project Engineers and Sales Personnel to ensure on time equipment installation, check out and debug
Present training programs for customer installation personnel in the utilization and maintenance of installed equipment
Diagnoses, isolates problematic areas, mechanically as well as electrically/electronically on all plastic joining equipment. This would include also, the ability to diagnose, isolate and correct application and tooling problems
Communicates with customers for information, problem determination and diagnostic assistance as required
Provide hands on field service support, including travel and overtime, as necessary to accommodate our project and customer requirements

142

Field Service Technician Resume Examples & Samples

Ability to provide hands on and remote troubleshooting, repair, maintenance, and upgrade of IT hardware to include: printers, faxes, phones, cameras etc
Knowledge and ability to troubleshoot issues surrounding Windows 7, MS Office 2007-O365, Mobile devices, VPN, and Networking/LAN/WAN connections
Unbox, install and do basic configuration of a Cisco Router
Have used a documentation tool for network design (ex. Microsoft Visio)
Associates degree in Information Technology or equivalent, or 1-3 years working experience working in an IT support role preferred
A+, ITIL and MCP preferred
Citrix, ShoreTel, and Command Alkon system experience preferred

143

Field Service Technician Resume Examples & Samples

Associate's Degree in an electrical technical discipline such as automotive, electrical, or other related discipline (OR a High School Diploma / GED with a minimum of 4 years of experience in a field service role with reciprocating engines)
Minimum of 5 years of field service experience in servicing or commissioning large industrial reciprocating engines
Experience working on Jenbach or Waukesha product lines
Experience troubleshooting the controls/electrical systems on engines
Authorized for working on electrical equipment (minimum 1000V), proof necessary (-for Europe only)
Strong interpersonal and communication skills with the ability to communicate complex technical issues in an understandable manner
Professional knowledge of control technologies and (SPS) programming
Strong customer orientation and ability to deliver consistently a high level of performance
Fluency in English– verbal & written
RCA Leader certification (GE employees only)
Green belt certification or equivalent quality certification

144

Field Service Technician Entry Level Resume Examples & Samples

Performs preventive maintenance and triage repair on select products
Accompanies experienced Field Service engineers on installation and repair calls
May perform some installation/repair independently as ability improves
Learns and completes basic administration duties (closing out calls, Oracle, etc…)
Maintains own tool and parts inventory to ensure adequate supply
Develops technical knowledge of company product lines through attendance and participation at in-house training programs, travel, telephone contact with manager and technical specialists as well as self-study by learning management system, learn share, manuals and books
Job duties are performed in various field locations, generally within assigned territory, including customer laboratories and offices
Appropriate safety precautions are required in designated areas, laboratories, and customer sites
Required Interactions

145

Field Service Technician Resume Examples & Samples

The AFSB Field Service Technician will be responsible for the development and evaluation of specific USAREUR C4ISR operational architectures
Will conduct analysis, evaluation, and validation of interoperability requirements, and the feasibility of requirements in relationship to CECOM LCMC, Software Engineering Center’s mission requirements. Will identify problems, addresses concerns, and resolves issues related to C4ISR interoperability
Prepares and evaluates results of interoperability tests and reports related to and in support of the CECOM LCMC, Software Engineering Center in Europe
Responsible for the coordination of installation, testing, operation, troubleshooting, and maintenance of C4ISR software
Supports customers in the development and execution of C4ISR interoperability strategies and plans
Identifies customer support requirements
Coordinate the reception and onward movement of visiting C4ISR FSEs conducting software support missions in support of CECOM LCMC, Software Engineering Center in Europe
Customer Service, must be comfortable interacting with all military ranks from the newest soldier to the experienced leader
Other computer certifications i.e. A+, Network +, Server+, CCNA etc
Should have good communication and interpersonal skills to interact with team members and ability to work in a team environment

146

Field Service Technician Resume Examples & Samples

Design, maintain and support the infrastructure for IT services within area of responsibility
Assist with developing standards and work instructions that support those standards
Author technical systems and process documentation
Serve as IT system owner for systems in area of responsibility and as point of contact for approving system maintenance as required
Mentor and provide guidance to Administrators and other Engineers
Manage and resolve issues and escalate them appropriately
Follow all company and departmental policies, procedures and standards
Establish and maintain relationships with key customers and vendors
Provide Field Service / Deskside technical support to users of computer software and hardware running the Windows operating system
Responsible for execution of the daily activities pertaining to the operation of the Takeda IT Field Services / Deskside support
Support the office facility by taking action on incident or service request tickets for computer, server and network environments
Maintains/repairs personal computers and peripheral devices to a component level
Works with Service Desk and Level 2 staff as appropriate to determine and resolve problems received from end users
Works with vendor support contacts to resolve technical problems with desktop computing
Troubleshoot problem areas in a timely and accurate fashion, and provide
End user assistance where required
Proficient with supporting Microsoft Office suite of applications
Maintain accurate records/documentation of problem issues in the Takeda ServiceNow incident/request reporting system
Ability to effectively interact and communicate with people at various technical and organizational levels
Delivers solutions in accordance with Takeda system development life-cycle, policies, and ITIL guidelines
Ensures services are delivered in accordance with all applicable compliance requirements, e.g. JSOX, GxP
Troubleshoot problem areas in a timely and accurate fashion, and provide end user assistance where required
Bachelor’s degree and five years IT experience, or, High School Diploma and nine years IT experience
Good understanding of existing systems and technologies
Good understanding of existing service levels
Strong experience in conducting change impact analysis
Experience in managing operational readiness requirements
Experience in managing global suppliers and vendors
5+ years of IT work experience, which includes Field Service / Deskside support
Advanced knowledge of the operation, configuration, and troubleshooting of Windows computers
Proven ability to use independent judgment and work without supervision
Working with virtual teams located in different countries around the world, aligning and adapting different work, culture and communication styles
Excellent customer service and interpersonal skills required
Must be capable of lifting 25-35 lbs
Good understanding of the pharmaceutical industry
Experience with Takeda operations
Experience with validated systems
In-depth pharmaceutical / life science experience
Experience with multi-national services
GxP
Infrastructure services
ITIL

147

Field Service Technician Resume Examples & Samples

Minimum Associates degree or technical trade school diploma
Previous work experience servicing HVAC, Fire, Security or access entry and alarm systems (5-6 years ideal)
Fault finding skills

148

Field Service Technician Resume Examples & Samples

Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
Associates degree from an accredited institution and/or related military experience required
Currently reside within a 50 mile radius of the assigned location

149

Field Service Technician Resume Examples & Samples

Responsible for repair documentation and written/verbal cost estimates by evaluation controls, power supplies, a variety of actuators, or by soliciting assistance as needed for applications issues
Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanical tests and operation to repair and verify customer equipment for shipment. Ability to read and interpret engineering prints, sketches and verbal instructions
Work within established time standards to meet ustomer repair turnaround and estimated repair cost. Requires ability to schedule and analyze workload to achieve objectives
Perform administrative and record keeping support as required to meet company objectives; time sheets, cycle counts, reconciliatio's, BOM audits, quality datea information, warranty in-house repair costs
Assist, test, troubleshoot and repair electronic and Electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. Calibrate equipment when required
Perform other duties as assigned by Manager

150

Field Service Technician Resume Examples & Samples

Inspecting Sandvik Mining & Rock Technology equipment for proper performance and determining faults and malfunctions
Adjusting equipment & repairing/replacing defective parts components or systems according to scope of work to restore equipment to original manufacture specifications
Commissioning new equipment
Testing repaired equipment to ensure proper operational performance
Completing accurate time records, technical reports, failure reports, and parts lists
Staying current with industry, customer, product developments and technical best practices

151

Field Service Technician Resume Examples & Samples

Degree or Diploma relating to Electrical and mechanical equipment required (level 6-8)
Experience desired but will consider outstanding entry level graduates with expressed desire and/or demonstrated aptitude for hands-on work as well
Must have energy and strong desire to please clients
Ability to perform direct hands-on diagnostics and repairs (using hand tools, hand instruments, meters)
Ability to read Cad prints and electrical diagrams. (Will train if necessary)
Basic PLC is a plus
Knowledge of rotating equipment, centrifugal pumps, positive displacement pumps, heat exchangers and centrifugal compressors is a plus
Knowledge of instruments and control valves is a plus
A clean Irish driver's license is a plus

152

DXR / iXR Field Service Technician Resume Examples & Samples

Assist in service repair, preventative maintenance, field change orders / installations
Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables
Associates Degree or higher in Biomedical Engineering, Electrical Engineering, Electronics Technology, other related discipline or completion of the Department of Defense (DoD) BMET Training Program AND a minimum of 2 years of demonstrated hands on experience servicing medical or other high technology equipment and the ability to use associated test equipment, tools and electrical safety equipment
Medical/Hospital background is plus
Demonstrated repair and troubleshooting skills with DXR/iXR
Knowledge of telecommunication systems; familiarity with DICOM protocols; Computer networking; Network certifications - such as A+ or Net+ are a bonus
Excellent written and verbal communication skills in English, with the ability to demonstrate superior customer service skills on a daily basis - required
Travel up to 65% to the customer site, zone office or identified meeting locations
Average driving is 1 to 4 hours daily
Carries or pulls up to 40 lbs. of test equipment
Lift parts or carries parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs)
Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
May work from ladders or scaffolding, on occasion

153

Field Service Technician Resume Examples & Samples

2 years of experience installing and troubleshooting IP/Analog CCTV/DVR's as well as security alarms in commercial environments
2 years of experience pulling and terminating low-voltage cable (CAT5, CAT5e, CAT6, CATa, Coaxial, etc.) in commercial environments
2 years of experience networking hardware and a basic PC knowledge

154

Field Service Technician Resume Examples & Samples

2-years previous selling experience, preferably business-to-business and in a health care related field
Candidate must have the ability to educate others and in-service clinicians
Periodic overnight travel (up to 30% depending on territory and business necessity)

155

Field / Service Technician Resume Examples & Samples

Ability to prioritize with good time management skills
Ability to multi-task, adhere to multiple processes, and achieve a high degree of accuracy
Efficient use Microsoft Office (Word, Excel) and Microsoft Outlook

156

Field Service Technician Austin Resume Examples & Samples

Prior 24x7 experience required. Must be flexible for 24x7 on-call rotation
Associates degree in Technology or Healthcare related field preferred
Military experience with electronics training a plus
Field customer service experience
Must be able to lift a minimum of 70 lbs. This position requires a considerable amount of pushing, pulling, stooping, bending and lifting
Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis

157

Field Service Technician Resume Examples & Samples

Build trust and influence with customers as well as sustain and maintain the relationship with integrity and dedication to the customer
High School diploma or equivalent is desired
Experience and understanding of feed yard operations helpful
Requires computer skills, including Microsoft Office and basic knowledge of computer-based software
CDL is preferred or must be able to obtain CDL license

158

Field Service Technician Resume Examples & Samples

Requires a high school diploma and a minimum of two years working in the security industry
State license as required by state regulations
Must have strong customer service skills and good verbal and written communications skills
Must be skilled in the PC applications and in the use of word processing and spreadsheet programs Ability to lift seventy-five (75) pounds unassisted
A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems preferred

159

Field Service Technician Resume Examples & Samples

Monitoring and equipment surveillance support for electric locomotives at the service center in Wilmington, DE in a 24/7 shift pattern
Support for driving reliability and continuous improvement to minimize down time, and costs
Preventive maintenance practice optimization without compromising safety
Collaborate with Product managers, Software engineers and Field Service to monitor and improve maintenance practices
Provide real time support to the end users
Must be able to work in a 24/7 shift pattern
Reports to the Reliability Manager
Measure and track performance against agreed reliability targets
Perform failure investigations and root cause analysis reports
Regular review and update of maintenance practices, impacting documentation and training procedures
Provide technical advice and recommendations to the Field Service maintenance teams
Support the development of a Continuous Improvement Program
Provide advice on modifications and measures which can be implemented to improve component and system reliability
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Position requires a minimum of an associate degree in a technical field, and/or requisite maintenance experience that lends itself to a working knowledge of machines and their operation (railway experience welcome)
Any appropriate combination of academic and work experience
3-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above. Experience in technical support of Naval Underwater or Surface Ships, mining equipment and vehicles, Buses, Fire Engines, or large complex manufacturing equipment
Required amount of travel: 10%
Must demonstrate core competencies of effective communications, listening, and have strong organizational skills
Ability to read and understand equipment blueprints and maintenance/operation manuals
Ability to solve practical problems and deal with a variety of changing situations
Must be computer literate, and have knowledge of computerized maintenance systems, or possess the ability to learn
Must possess proven skills with all Microsoft Office Applications (including Excel/Word/Access/PowerPoint), MindManager
Must quickly and efficiently learn project specific software programs and online tools
Background or formal training in Quality tools e.g. six sigma
Ability to apply Standardization of processes to maximize consistency of output and increase efficiency

160

Field Service Technician Resume Examples & Samples

Proficient in all aspects of wide variety of standalone product knowledge/application. Incumbent has advanced systems knowledge/application
Uses a great deal of analytical skills
Is able to build customer relationships and pursue new business. Conducts formal training with the customer
Makes decisions on complex and technical issues
Provides expertise with commissioning and start-up of new equipment
Makes recommendation to customers with regards to system and equipment performance
Works in collaboration with other departments (sales, marketing, engineering) and bring Field Service expertise
Handles post commissioning warranty activities
Performs field assignments to solve customers operational problems, optimize the performance of their equipment and commission new equipment
Works with Customer on field related problems
Reviews, interprets and comments on technical specifications
Recommends technical strategy and resolve technical problems
Performs field activities, including testing, inspections and site visits
Follows scheduling and administrative procedures
Participates in technical training
Participates in technical presentations

161

Field Service Technician Resume Examples & Samples

You will work independently and in co-operation with the service group to handle scheduled maintenance and acute service tasks at customer’s site
You will track, investigate and close technical complaints by collecting information and working together with appropriate sources
You will provide on-site support for installations in the form of troubleshooting and service when required
You will deliver service training in Finnish and English and actively participate in creating and delivering training material
Proven field service experience, preferably a few years of work experience in the clinical laboratory field or similar
Familiarity and demonstrated advanced mechanical, electrical and software skills
Strong working knowledge of Windows based software, networking and PC hardware
Good language skills of the following languages: Finnish and English. Intermediate language skills in Swedish
Technical degree or certification, electrical engineering degree preferred
Ability to troubleshoot, test, repair and service diagnostic instruments
Ability to work in flexible shifts and to adapt to changing work schedules
Willingness and possibility to travel on short notice mostly to laboratories in Finland, in the Baltic countries and sometimes in the Nordic countries. Approximately 60-80 % travel required

162

Field Service Technician Resume Examples & Samples

Working with experienced field service engineers on basic troubleshooting, installation, maintenance and service repair needs on designated equipment
Completing Level 1 and Level 2 work - Preventative Maintenance and Functional Management Inspections
Ordering and managing repair parts cycle times
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction
Maintaining tools and test equipment properly and ensure they are calibrated
Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements
Working with experienced field engineers on managing vendors’ service delivery processes in compliance with GE Healthcare policies
Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
Ability to independently manage Level1/Level2 customer service calls with broader engineering support
Certificate III in Electronic Engineering or equivalent trade
Relevant licenses as required by Federal or State Legislation (eg: Electrical Licenses, Radiation License) and Work Cards (eg: White Card)
Electrical, Electronics or Biomedical Engineering Technology Degree would be highly regarded but not essential
Experience interfacing with both internal team members and external customers as part of a solution based service process
Strong understanding on IT with Windows/Servers and netwroking
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
Strong customer service skills with the ability to communicate technical issues in an easy to understand manner
Ability to show self-initiative & motivation
Ability to learn new technologies quickly

163

Field Service Technician Resume Examples & Samples

Install, repair and maintain equipment at the well site by running lunching operations. Perform repair, Ball lunching lubrication, rigging up and rigging down equipment and operation during frac
A minimum of five years in wellhead service including supervisory experience (required)
Proficient with Hydraulic and manual lubricators
Experience with side entry tool
Knowledge of Hydraulic Fracturing operations especially on launching systems
Prior wellhead assembly and wellhead repair experience is preferable
Experience with Frac watch
Has proven service and safety record

164

Field Service Technician Resume Examples & Samples

Provide final quality control audits and customer reports
Help set and drive labor hour expectations
Responsible for the implementation of Lean Flow technology
Drive productivity and quality initiatives with hourly workforce to meet/exceed customer CTQ’s
Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality,
Ability to excel and lead in employee empowered, team environment

165

Field Service Technician Resume Examples & Samples

Execute commissioning of GEJenbacher Gas Engines at customer site locations
Provide assistance to customers, operating staff and other GE field personnel on the installation
Perform troubleshooting activities on site to diagnose problems, determine appropriate resolution and implement corrective actions
Resolve complex technical issues, foster knowledge sharing and help others
Explain complex technical issues in a concise way
Act as interface between customer, channel partner and GEJenbacher
Provide external and internal reports in a timely, accurate, and professional manner
Identify and report all customer quality or compliance concerns immediately to the organization
Build a strong customer relationship through a positive, proactive & professional approach
Maintain tools and test equipment properly and ensure they’re calibration
Prove a strong safety mindset to ensure the executed work reflects the technical requirements along with the GE safety standards
Relevant vocational qualification - higher technical education or apprenticeship plus relevant work experience
Authorized for working on electrical equipment (minimum 1000V), proof necessary
Significant field service experience on reciprocating engines
Ability and willingness to travel extensively, approx. 90% of the time, flexibility to work over-time
Fluent English skills – verbal & written
Valid passport
Work Location – Europe
RCA Leader certification preferred
Green belt certification preferred

166

Field Service Technician Resume Examples & Samples

Installs, troubleshoots, and maintains various types of machinery/products/equipment, including communications devices or systems, alarms, and camera or automated ticketing systems, etc
Identifies, analyzes, and repairs product failures
Orders and replaces parts as needed
Determines and recommends which products or services best fit the customers' needs
Instructs customers on the operation or proper use of equipment
Operates in the field on-call or provides technical support to assigned customers
Maintains work order documentation, technical schematics and diagrams
Reads and interprets blueprints and diagrams to select, position and secure machinery
Adjusts machine settings to complete tasks accurately, according to specifications, and in a timely fashion
Works on customer site(s) in accordance with established procedures and guidelines
Applies acquired job skills and company policies to complete assigned tasks
Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice
Normally follows established procedures on routine work, requires instructions only on new assignments
Typically requires a minimum of 2-4 years of related experience

167

Field Service Technician Resume Examples & Samples

Physical tasks include walking, grasping, carrying, lifting, seeing, hand-eye coordination, listening, and writing, speaking and traveling
Mental tasks include reading, interpreting, analyzing, calculating, measuring and communicating
Perform product testing, lifting and installing product weighing 35 lbs.,
Work is performed in the field and in shop environments
Work which occasionally produces a high level of mental/visual fatigue, periodically performed under pressure, requiring intense mental application and attention to detail
Frequent exposure to one or more unpleasant (noise, heat, dust, etc.) or hazardous conditions 50% of work time
Ability to successfully complete various in-house and customer safety training programs, drug and alcohol testing
General mechanical skills with emphasis on trouble shooting and problem solving
Education equivalent to High School Diploma or G.E.D
5 years’ service experience, in pressure relief valve testing, troubleshooting and repair

168

IT Field Service Technician Resume Examples & Samples

Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction
Performs basic computer hardware/equipment installations
Comp TIA A+ certified, at minimum
Able to work at heights of 20-25ft and operate Lowe’s supplied lifts
Must be well versed in data cabling and infrastructure
Qualified to maintain all Lowe’s IT hardware including but not limited to: POS, PC, printers, lookup terminals, AP’s, servers, network switches, MCC chassis, and handheld devices
Familiar with Microsoft Windows OC, Cisco OS and Linux/Unix OS

169

Field Service Technician Resume Examples & Samples

Bachelor degree
Minimum 9 years field service experience
Prior knowledge of voice biometric processes and functions and be a SME in the field of biometrics with a working knowledge of Biometric Enabled Intelligence (BEI) and Identity Operations processes including requirements for nomination, reporting and dissemination
Possess an understanding of biometric screening functions within the U.S. Government including an understanding of the agencies and systems used to house, share, and conduct biometric screening with voice screening preferred
A functional understanding of the various formats in which biometrics are stored and shared (EFT, EBTS, IXM, IDML, TWPDES etc.)
Possess exceptional oral and written communications skills and the ability to work independently with minimal direction. The candidate should be a creative problem solver able to quickly analyze, devise, test, report and implement solutions. Having self-motivation with a results-focused mindset is a must
8570 Lvl II current or previous certification
Recent and relevant experience with currently fielded biometric tools and equipment used by U.S. forces

170

Field Service Technician Resume Examples & Samples

1 M IAT Level I Compliance - satisfied by any one of the following
A+ CE
Network+ CE

171

Field Service Technician Resume Examples & Samples

Solaris / Unix System Administration
Oracle Database Administration
ABCS Architecture
ICSF client
GCCSA KES

172

Field Service Technician Resume Examples & Samples

Performs preventive maintenance, site surveys, replacement, and modifications as needed or requested by customers
Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
Documents work by completing paperwork on each job and maintaining files. Represents Company by serving as a direct customer contact. Trainee supports by providing technical advice and offering guidance
Provides sales leads
Parts and tools responsibility also stock control; including car inventory
Uses a variety of hand tools, engineering specifications, to diagnose and repair units

173

Field Service Technician Resume Examples & Samples

Providing quality customer service and be able to work autonomously in regional and remote locations
Carrying out accurate troubleshooting, repairs, maintenance and rebuilds on a variety of equipment
Completing required documentation such as service worksheets, timesheets and warranty claims
Ensuring that you work safely and be able to identify safety risks

174

Field Service Technician Resume Examples & Samples

Ensures to provide high quality technical advice to the maintenance workforce to enhance equipment reliability of a new locomotive fleet
Ensures the local site team is responsive and supports to completion any troubleshooting and repairs to assigned service requests. Non-conformance issues are identified and improvement recommendations are made
Ensures the team delivers on-going system operation training for the customers
Assists in assigned troubleshooting and repair works
Responsible for planning on local site level
Ensures proper communication between the customer and the service team
Acts as a mentor and provides on-the-job training to Technicians as required
Provides feedback to team regarding performance, quality, and productivity issues
Conduit to the field - conducts regular meetings with field personnel and managers to share company information, updates, etc
Associate’s degree in an engineering discipline
Minimum of 5 years of working experience with a railroad or other technical agency
Knowledge of all Railroad Regulatory requirements
Excellent English language technical communication skills in speaking, reading and writing
Must possess proven skills with all Microsoft Office (including Excel/Word/Access/PowerPoint) products
Must have comprehensive knowledge of Maintenance Management Systems such as Maximo, JD Edwards, SAP, Cormap
Required travel: 20%
Preferred experience: More than 5 years of experience in railway field operations
Aptitude to understand technical information
Ideally will have a background in rolling stock maintenance, commissioning or other rail related experience with an appreciation of mechanical and electrical engineering

175

Field Service Technician Resume Examples & Samples

Prepare technical comprehensive written reports, letters, and other correspondence
Understand engineering specifications and plans
Understand and interpret, with assistance, applicable laws and regulations
Understand and carry out oral and written instructions
Establish and maintain effective relationships with those contacted in the course of work
Work under challenging conditions; able and willing to be called for Customer emergency situations and scheduled service calls requiring unsupervised work at customer sites. This may include some longer term work assignments at customer sites
Must provide proof of and maintain a driving record acceptable to the department's insurance carrier
Must maintain a valid passport for international travel
Safety minded and proven safe work record
Self motivated and ability to work in a team environment as well as autonomously (as required)
Excellent communication skills – written and oral
See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking

176

Field Service Technician Resume Examples & Samples

The successful candidate must have direct system experience with CSEL – Combat Survivor Evader Locator and be available to work from CONUS & OCONUS locations, having specific experience with systems and systems operations within the specific functional area to which assigned, and available for assignment to various CONUS/OCONUS sites for extended periods
Able to maintain an Active Secret clearance
CompTIA A+ or Network+ certification
At least three (3) years direct system experience
Capable of performing analysis of system operations and have knowledge/experience in the utilization of operating systems and database management systems and experience in fault detection, isolation, and correction of computer systems and individual peripheral devices
Capable of routine system maintenance and administrative system functions as detailed in the job description
Capable of writing reports in MS Office products
Ability to satisfy the standards of fitness for deployment to the most-demanding region of the world for which CSEL provides field support personnel (standards of fitness include: general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations)

177

Field Service Technician Resume Examples & Samples

Maintain computer systems, servers and stand alone platforms using multiple Operating systems and networks
Provide classroom and small group instruction to soldiers, Government employees and contractors with various levels of computer skills
Market the Mission Command Training Center to soldiers, units and commands
Write, edited, and improve POIs
Ability to communicate clear and concisely in both written and verbal forms
Ability to speak to large groups in an technical and educational format
Ability to learn multiple Army Battle Command Systems and C4ISR systems to be trained
Must be able to travel and teach with little supervision
Strong knowledge in adult and accelerated learning principles, and Curriculum Design and Development
Proven track record of creating curriculum and ability to train-the-trainer
Knowledge and success in Distance Learning
Ability to build, maintain and manage relationships and partnerships within government and contracting personnel
Strong oral, written and interpersonal communication skills
Self-starter, highly motivated and a team player
Training certification verifying the ability to train others in a classroom or similar setting
Experience in training /instructional design/ education field management
Proficient in MS Word, Excel, PowerPoint, Internet
Security+ Certification required
Public Speaking Skills
Presentation Skills (using Powerpoint)

178

Field Service Technician Resume Examples & Samples

1) Employed as an ENFIRE fielder or trainer for at least 9 months-(preferred criteria)
2) Operated ENFIRE system as a uniformed soldier for 12 months or more, and be especially proficient with ArcGIS as applied on ENFIRE
3) Employed as an ENFIRE SW Developer or Systems Integrator for 9 months or more, and be especially proficient with ArcGIS as applied on ENFIRE

179

Field Service Technician Second Shift Sun-thurs Resume Examples & Samples

Establish positive relationship with contacts at service calls
Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
Valid CDL license

180

Field Service Technician Resume Examples & Samples

You will monitor and provide equipment surveillance support for electric locomotives at a service center in the Wilmington, DE area in a 24/7 shift pattern
You will support for driving reliability and continuous improvement to minimize down time, and costs
You will provide preventive maintenance practice optimization without compromising safety
You will collaborate with Product managers, Software engineers and Field Service to monitor and improve maintenance practices
You will provide real time support to the end users
You must be able to work in a 24/7 rotational shift pattern
You will reports to the Reliability Manager
Measure and track performance against agreed upon reliability targets
Configuring and maintaining databases and master data tables
3-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
Required amount of travel: 40%
Must possess proven skills with all Microsoft Office Applications (including Excel/Word/Access/PowerPoint)

181

Field Service Technician Resume Examples & Samples

Familiarity the HMS Radios (SW & HW)
Experience with embedded devices and operating systems
Software Development Experience (Android, Java, Python, Golang, C, C++)
Experience with Post Processing and Databases (MySQL, Postgres)
Experience supporting large scaled field testing and field events
Experience with test and evaluation, data collection and instrumentation

182

Field Service Technician Resume Examples & Samples

J-TNT Field Service Technician is responsible for providing software, hardware, and network environment field support for The J-TNT system itself as well as software defined radios (SDRs) that support the Lower Tactical Internet (LTI) infrastructure in a Capability Set 15 (CS-15)-equipped unit
Supporting the Planning, Configuration, Management, and Monitoring of Software-Defined Radio (SDR) Networks as well as Field Service Technician-level maintenance on SDRs and the system/software packages that support these functional areas. These software packages include the Automated Communications Engineering Software (ACES), Joint Enterprise Network Manager (JENM) and Tactical Internet Management System (TIMS) Radio-Based Situational Awareness Monitor as well as other communications planning software currently in use by the U.S. Army
The J-TNT Field Support Technician must be able to employs foundational networking, hardware and software troubleshooting skills to ensure that all required systems are fully mission capable
Field Service Technician must be proficient in clearly and concisely communicating highly technical information through both verbal and written methods while ensuring that accurate information regarding software, hardware, and procedural updates is communicated to the S-6 staff
Field Service Technician must be a self-starter and be willing to quickly embrace and learn new systems and software without the benefit of formal training in same. When required, the Field Service Technician provides assistance with development of formal and informal training products, technical manuals, and quick reference guides to support new equipment and sustainment training efforts
The Field Support Technician must also be comfortable with providing training in over-the-shoulder and small/large group classroom environments
Building or modifying LTI radio network plans as well as identifying and recording faults and deficiencies in a timely manner using established reporting/record-keeping tools
In Support of J-TNT requirements for Field Service Technician trouble ticket tracking, the J-TNT FST is required to submit trouble tickets for all customer support tasks performed. The J-TNT FST maintains personal record of daily activity and reports said activity in the form of weekly activity reports
Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas. * Must be proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, Internet Explorer) used for daily activities and administrative reporting, * Must be comfortable interacting with peers and superiors
Must have ability to maintain a professional relationship with co-workers and the customer at all times
Must be a mature self-starter capable of working autonomously and responsibly in sometimes austere environments
Minimum Comp-Tia Security + Certification
Must have experience with Tactical Radios, Basic Networking, and FBCB2/BFT. *
Position requires 3 Years Experience
Candidates possessing CCNA or MSITP certifications are preferred
Candidates with a comprehensive understanding of data flow (PLI/SA) in a CS-15/WIN-T Inc2 network architecture are preferred
Candidates with hands-on experience in new-generation software-defined radios (AN/PRC-117G, AN/PRC-152/152A, AN/PRC-154/154A, AN/PRC-155 are preferredKeyword: Tactical Radios, Basic Networking, FBCB2/BFT, Secret Clearance, MS Office products

183

Field Service Technician Resume Examples & Samples

Manage all details of product service and corrective action with customer, execute corrective action, system calibration and reporting
Primary point-of-contact for scanner technical issues, testing and calibration at assigned sites
Deliver customer support as required
Review feedback from customers, take corrective action to ensure maximum system uptime and system image quality
Know-how; competent in imaging systems and computer applications related to system, provide remote diagnostic applications support
Basic knowledge of current pathology industry technology
Contribute to the in-service training and knowledge transfer within the functional group
Attend seminars, certification coursework, and training sessions necessary to maintain appropriate level of professional competence
Maintain a high level of professionalism when communicating with internal and external customers
Complete scheduled maintenance, ensure customer satisfaction

184

Field Service Technician Resume Examples & Samples

Adherence to Service Quality System via Internal and External Audit
Reduction of unproductive time by continually organising and monitoring engineer and area workloads in conjunction with Resource Allocator and Senior Engineer
Increase and maintain the number of completed calls per day to achieve the KPI’s
Increase and maintain the First Time Fix rate to achieve KPI’s for all fault calls
Reduce and maintain the Maintenance Backlog to achieve KPI’s at the end of every calendar month
Reduce and maintain the open calls to achieve KPI’s at the end of every calendar month
Control stock via regular stock takes in order to ensure that stock variances are managed within budget
Identify and action any additional maintenance and small works sales opportunities
Act as a first line of escalation for Central Administrators and other engineers with problems on customer sites

185

Field Service Technician Resume Examples & Samples

Overall responsibility — Travel to customer sites or Siemens locations to successfully execute the work scope in the calendar events, associated with customer cases in a timely manner
Provide detailed professional written field service reports within 48 hours of each event
Assure that work time is successful reported in Salesforce.com for each customer event
Work scope will contain electrical, mechanical, and testing activities
Minimum Associates degree or equivalent experience with electrical distribution equipment, preferably in the medium voltage range
Minimum 2 years hands on experience working with electrical distribution equipment or comparable education
Up to 100% travel
Must be able to communicate in a professional manner verbally and in writing with customers and Siemens personnel. Must have at minimum basic computing skills (Office, drawing interpretation, web based program use..)
Specific hands on experience with MV Switchgear, MV Controls, and MV Circuit Breakers preferred
2 years or more field service, MV manufacturing role, or MV engineering role preferred
International travel experience a plus
LI-RAJ

186

Field Service Technician Resume Examples & Samples

Perform Startup/Commissioning on all APC equipment
Perform Preventive Maintenance on all APC equipment
Perform Site Audits of customer’s distribution systems
Document all required information for each site visit performed
Work with other team members to complete custom and large installation projects
Educate APC customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC
High level of technical knowledge of electronic/electrical component theory
Must comply with all safety policies, practices and procedures
Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc
Computer networks knowledge
Associate degree in electronics/electrical, or have 2-3 years equivalent experience in a related field, or equivalent combinations of education and experience
Prior experience as an electrician preferred
Prior High Power UPS experienced is a plus

187

Power Generation Field Service Technician Resume Examples & Samples

Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens
Broad mechanical and electrical repair and maintenance capability - Apprentice Certified Power Generation Technician (Preferred)
Able to understand diagnostic tools
Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue
Minimal level of workshop related experience required

188

Field Service Technician Resume Examples & Samples

Minimum Bachelor’s Degree in Engineering or Programming
Minimum 2 years’ experience servicing HVAC and Fire
Valid driver’s License

189

Field Service Technician Resume Examples & Samples

Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems. Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment. Additionally, participates in the initial installation phase of a project
Performs routine duties in the electronic, mechanical, electromechanical, or optical areas. Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems. Works from written or verbal instructions. May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format
Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Oscilloscopes, Amp-Probes and Communication Break-out Boxes. Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checklist). Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers
Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals, including, but not limited to the following
Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties
May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs. Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS’ staff as necessary
Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of video components, microprocessor components, peripherals and associated/designated communications and information management equipment. Majority of work is completed at roadside locations adjacent to traffic intersections
Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc
May assist in providing training to other technicians
Must be willing to travel to various areas for installation and service to assigned systems
Duties may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds. Duties require on-call accessibility, occasional afterhours activity and travel (10–20%)
Must have own vehicle and valid driver’s license
Vocational, trade school, or military technical training or an associate degree in electrical, electronics technology, or equivalent work experience. 3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment. Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired

190

Field Service Technician Resume Examples & Samples

Onsite Installations, commissioning, upgrades to new and existing analyzers
Troubleshoot and repair equipment, both warranty and non-warranty
Provide phone and email support for customer inquiries and technical issues
Provide on-site field service and support as needed. Ability to travel at short notice is a must
Perform test and calibration duties as required. Possible responsibilities include: cleaning and installation of high reflectivity, dielectric-coated mirrors, optical system laser alignment, vacuum leak testing/troubleshooting, and calibration/ compressed gas handling
Setup and analysis of temperature-controlled tests
Data analysis using scientific graphing and data analysis software (ORIGIN, IGOR, Excel)
General troubleshooting
High School Diploma or GED AND 7 years of experience OR
12 years Field Service Engineering experience
Proficiency with data analysis software, such as ORIGIN, IGOR, or Excel
Optics experience
Candidates must already have a work authorization that would permit them to work for ABB in the US

191

Field Service Technician Resume Examples & Samples

Responsible to establish Active Directory Accounts and establish accounts for system software
Perform daily checks on ADV applications and tools and resolve any errors to ensure availability
Assist technical support personnel with FER/PPS to allow system to connect to required systems/networks
Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely, or in person
Microsoft SQL 2008
Client system imaging/configuration via ACORNIS server

192

Field Service Technician Resume Examples & Samples

Diplomato o laureato, preferibilmente in materie Tecniche o Chimico scientifiche
Esperienza di lavoro nell'assistenza tecnica, preferibilmente nel settore della strumentazione analisi acque
Abitudine all'utilizzo dei più diffusi strumenti informatici e buona conoscenza del pacchetto "Office"
Disponibilità a viaggiare
Buona padronanza della lingua inglese
Capacità di adattamento a un ambiente lavorativo dinamico

193

Field Service Technician Resume Examples & Samples

Perform server and desktop installation, basic cabling, and systems administration of desktop and server systems connected to local and wide area networks (LANs and WANs)
Document incident resolution procedures and standard operating procedures
Maintain documentation of incident status in incident database tools (e.g. Remedy and SCSM)
Contribute to the integrity of the systems, plan for and respond to service outages and other problems
Participate in organizations change management process
Analyze and resolve network, hardware, and software problems
Provide desktop system management involving account monitoring, security, Operating System installation, and other local area system and desktop administration related functions
Document incidents, status and resolution in the G2’s trouble ticket system
Perform troubleshooting on many types of hardware and software
High School diploma or GED equivalent with 5+ years of relevant technical experience in the administration of networked desktop and server systems
Experience maintaining Windows 7 or higher
Currently possess DoD 8570.01 IAT II baseline certification, CompTIA Security+ce
Experience with BMC Remedy
Experience maintaining Server 2008 /R2, and /or Server 2012 /R2 platforms
MCITP: Enterprise Administrator on Windows Server 2008 /R2, Server 2012 /R2
MCSA: Windows Server 2008 /R2, Server 2012 /R2
MCP / MCSA: Windows 7

194

Field Service Technician Resume Examples & Samples

Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field
Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases
Regular collaboration with Regional technical Support specialists to ensure consistent and stable global service operations
Provide Technical information/support to the Regional Technical Specialist network
Provide assistance to the training team on developing advanced Technician training courses
Support technicians in the field with troubleshooting techniques and remote diagnosis, travel to perform field diagnosis or repair. The position may sit within a certain region and require daily support
Recognize trends and patterns in field failures and provide written feedback to Product Support Engineers to drive future designs
Assist Product Support Engineers to ensure new issues are fully investigated and that countermeasures are in place
Assist and support Product Support Engineers, Product Excellence, and MRB team members to perform further root cause analysis on field failures by component/subsystem owners where necessary
Assist projects and support Product Support Engineers to evaluate vehicle new design features/fixes and perform regional testing
Assist improving service diagnostic tooling and equipment. Both at a Software and Hardware level
Support with high level Incident response requests
Availability for occasional off-hours work and traveling
Strong ability to work and communicate effectively with her/ his team and peers within the service engineering organization
Strong ability to be self-directed and work independently, with strong organization and documentation skills
Experience with complex automotive and electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters
Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc.)
Able to read and interpret mechanical drawings and electrical schematics, experience with CAD systems such as CATIA a plus
Experience with Service Engineering teams and working practice with Engineers within certain subsystems
Experience with environmental and safety requirements a plus
Experience with OEM Diagnostic equipment, tooling and advance troubleshooting methods. Using Python, C++, Qt, UDS is preferred
Bachelor degree or higher in automotive or mechanical engineering preferred; minimum being Master Technician Status
Minimum 2 years’ experience as diagnostic/master technician or field support engineer
Be able to communicate in English (additional foreign languages a plus)

195

Field Service Technician Resume Examples & Samples

Provide local IT support services in a self-directed manner that is focused on meeting team goal and the goals of the IT organization
Complete ongoing operational responsibilities for defined solutions
Onsite break/fix support (PC’s/Personal Printers/Multifunction Printers/faxes/legacy phone systems)
Follow and promote defined incident management procedures including the use of standard ticket management tools
Work as part of a team to deploy defined technology solutions to physical locations and business users
Facilitate the setup of technology for office moves or startups
This position works in a stress environment often dealing system failures, irate users and demand needs form all levels of the company
Success working in cross functional teams
Ability to work as part of a virtual team
Experience in effective relationship/conflict management
Wireless Technologies
Shop Floor/Industrial Environments
Incident Tracking / Ticketing Systems
Remote Support
Multitasking with prioritization

196

Field Service Technician Resume Examples & Samples

Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities
Reports daily on activities completed, deferred, requiring further action or material
NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification Within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months

197

Field Service Technician Resume Examples & Samples

Qualified Applicants must be legally authorized for employment in the Unites States
2 to 3 years in the installation and maintenance of Fire Safety products. Experience in Software House access control systems a plus
Experience in all levels of Access Control and CCTV systems

198

Field Service Technician, Hull-kohler Mira Resume Examples & Samples

Provide excellent and market leading customer service to all of our customers on both domestic and commercial sites across all Kohler brands
Undertake end-user service calls across all Kohler brands
To represent the company in potential conflicting situations with consumers
Provide technical support in customers’ homes and commercial sites
Support customer services input to corrective actions by highlighting customer issues and needs
Provide feedback to the business on early warning product failures
Reduce Warranty Costs to the business by ensuring that service quality metric’s are achieved minimising parts usage, high first time fix rate, minimise the need for return visits, low recall rates
Support the complaint escalation process and carry out serious incident investigations when required
Solid interpersonal skills as well as good oral and written communication skills

199

Field Service Technician Resume Examples & Samples

Minimum 2 years experience repairing all major appliances (Refrigeration/sealed systems, cooking, cleaning products)
Experience in the use of appliance and refrigeration tools, and diagnostic test equipment
Possess appropriate EPA Certification

200

Field Service Technician Resume Examples & Samples

Solid IT and electronic diagnostic skills
A team approach and the ability to keep a cool head in challenging situations
Additionally, you will demonstrate a clear commitment to safety underpinned by the desire to create the right work environment

201

Field Service Technician Resume Examples & Samples

Develop and document efficient and scalable processes in all areas of IT management
Assist in the development and implementation of new IT services
Independently Develop disaster recovery solutions
Provide 2nd level support to the service desk
Respond to and resolve server outages
Implement new servers and services
Maintain current servers and services that are in production. This will require specialized knowledge of Microsoft Active Directory
Create and enhance existing server services
Provide level two support as needed for local applications and client support
Lead and work constructively with others on assigned projects
Ensure that data is being backed up and is recoverable in the case of a disaster
Will be required to restore data from backups as required such as when a user deletes a needed file or when a server suffers data loss
Will be asked to work with users when 2nd level support is needed to resolve user issues. When this happens, feedback will need to be given so that this issue can be handled at first level support if possible. This will include documenting the resolution as well as effectively communicating this procedure

202

Senio Field Service Technician Resume Examples & Samples

Please note this is a 3rd shift position
Associates degree in engineering discipline or equivalent experience
2+ years of experience with customer relationship management preferred
Electrical and Mechanical Troubleshooting skills

203

Field Service Technician Resume Examples & Samples

Provide high quality technical advice to the maintenance workforce to enhance equipment reliability the rolling stock fleet
Support to completion any troubleshooting and repairs to assigned service requests. Non-conformance issues are identified and improvement recommendations are made
Delivers on-going system operation training for the customers
Acts as a mentor and provides on-the-job training to other Technicians as required
4 year degree in an engineering discipline or in combination of experience and education
Competent skills in reading schematics, using test equipment, reading software coding to diagnose problems
Preferred experience: 3 + years in a rail operating environment
Experience working in a union and or customer lead working environment

204

Field Service Technician Resume Examples & Samples

Provide support for all of the Manitowoc product range, assist with field and workshop periodic servicing and breakdown
Duties will include acting as a customer liaison to promote and enhance Manitowoc's reputation in the market
Provide feedback on component failure
Train distributors in the commissioning of the new product
Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer
Interact with personnel from Manitowoc group on matters pertaining to service materials, product requirements, availability, and code of compliance
Plans & coordinates activities concerned with investigating and resolving technical problems reported by customers, by utilizing applicable processes to eliminate future operational or service difficulties
Analyse reports of technical problems to determine trends affecting future design, production, service and maintenance processes and recommends modifications to eliminate future problems

205

Field Service Technician Resume Examples & Samples

Manage a queue of calls to ensure that customers are contacted within the established , and that incidents are closed in a quality manner within the established guidelines
Work in a high performance team environment
A minimum of 1 year experience trouble-shooting and repairing complex mechanical equipment
Excellent experience working on electromechanical equipment

206

Field Service Technician Resume Examples & Samples

Ensures integrity of metered mail. Understands and maintains statutory requirements of metered mail system with USPS and educates customer of it
Proven performance (min 1 year) in technical service and customer relations of moderately complex business equipment and systems such as (i.e. mailing equipment, inserters, laser/thermal printers, kiosks, copiers, facsimile machines, LAN, telecommunications equipment, ATM machines)
Valid driver's license and clean driving record required/reliable transportation required
This position will require travel to and from customer sites on a daily basis as well as other facilities with occasional long-distance travel
Needs to be available for standby support during the week and on weekends

207

Field Service Technician Resume Examples & Samples

Contributes to revenue growth through solicitation and sales of parts, labor, EMA's and other programs including supplies, etc
Maintains current knowledge of revenue enhancement opportunities across Sales/Service/Direct Marketing spectrum. Provides added value to customer through recommendation and upgrade of EMA's or other means: parts, supplies, etc
Ability to adapt to changing environment in the areas of products

208

Field Service Technician Resume Examples & Samples

Must be at least 21 years of age
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplicand, division
Technical or Trade School training
DOT physical card (assistance is provided)
Experience with FDA regulated products
Experience in customer service

209

Field Service Technician Resume Examples & Samples

Performs regular complex repairs on products (often open case repairs). These are repairs beyond simple and minor cosmetic repairs or component replacements
Assess assigned products and prepare written estimates for repairs
Repair purchased and rental products
Generates Fee for Service (FFS) work
Performs “engineering” in-services. An engineering in-service is defined as a technical breakdown of any Hill-Rom product and communication of technical performance of the product
Serves as a role model/trainer for Field Service Representatives in terms of technical skills and delivering customer service
Collaborates and communicates effectively with sales, co-workers, other departments and customers
Participates in the on-call rotation to provide 24/7coverage
Schedule, coordinate and completes SMALL to MEDIUM size projects under direction of the Service Operations Manager. Ensure internal/external resources are completing project work and documentation in accordance with Company policies and procedures
Facilitate customer meetings for assigned products/projects
When duties require must have a valid driver's license and driving record that meets Company standards
Flexibility to travel and handle changes in work assignments
Previous mechanical/hands-on experience preferred
Able to perform Basic Administrative Tasks
High school diploma or GED required. Two year Associate Technical Degree preferred
Minimum of three years relevant work experience with medical devices (FDA regulated products preferred)
Ability to use computer to perform assignments including proficient use of required software programs including MS Excel, MS Word and MS PowerPoint
Ability to read and comprehend technical information including but not limited to technical manuals, on-line reference materials, technical bulletins, schematics, etc. Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Basic mathematical skills – addition, subtraction, multiplication, division

210

Field Service Technician Resume Examples & Samples

Assist in maintaining an accurate on site inventory
Uses test equipment for products assigned
Uses manufacturers’ service manuals and documentation to provide initial troubleshooting and/or minor repairs
Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RM’s), component replacement and minor cosmetic repairs
Exhibits excellent time management skills. Meets project deadlines (i.e. upgrades, mods)
Adherence to all company policies and procedures.Effectively implement service policies and procedures to support company objectives, including service documentation, SOP/WI training, expense and fleet reporting, maintenance and calibration of test equipment and filing and record keeping systems in accordance with standard work
21 Years or Older

211

Field Service Technician, Bahrain Resume Examples & Samples

Acts as liaison between project engineer team members, customers and installation team to ensure project is implemented seamlessly
Troubleshoots, diagnoses and applies logical solutions to installation problems
Assists in the training of customers on systems applications
Ability to provide 8x5 On Site and 24x7 On Call Support
Analyzes, evaluates, and tests software/hardware problems and submits findings to management officials
Assists in the daily operations of computer center and network suites
Assists in the operation of client-server software and network operations
Assists management in the operation of computer and network system suites
Maintains and troubleshoots intra-system telecommunications
Maintains close contact with all supported elements of the client’s facility, and related communications links, in order to effectively deal with problems and organizational issues
Monitors each system and adjusts/configures each for maximum system performance. Performs network related duties and functions at the direction of the ONE-NET Operations manager and/or Site Supervisor
Provides hardware and software troubleshooting for the Local/Wide Area Network
Provides technical services to help resolve enterprise-wide ADP/network issues
Provides technical services in the analysis and installation of computing facilities, including installation planning and site preparation
Resolves hardware problems
Schedules or performs the repair and/or replacement of defective computer equipment
Schedules or provides training in the use of automation equipment for the office
Serves as the office automation technical advisor, making recommendations on the type and amount of automation equipment needed
Serves specified organizational units through the provision of satisfactory computing services
Submits recommendations relative to the identification of supplies, equipment and furniture
Submits written recommendations relative to identification, evaluation and implementation of database, client-server, and/or network technology, testing of new operating systems, and new applications software
Experience working with operating systems such as Windows, Linux, et
Experience working with assembly languages such as HTML programming, MySQL, C, C++ etc
Good interpersonal skills to communicate and work with customers and team members
Ability to resolve hardware/software problems
Experience working with network/systems software and hardware, data, voice, or video
Experience living and working in an OCONUS location
Experience supporting US DoD or US Navy customers and organizations
Flexibility in adapting to and functioning in demanding and fluid environments or situations
DoD 8570 IAT Level II Baseline Certification
MCP WIN 7/Windows 2008 or higher

212

Field Service Technician, Level Resume Examples & Samples

Resolves customer problems in the areas of hardware/software installation, repair, upgrade and maintenance. Resolves more complex installations and maintenance issues
Provides leadership and work guidance to less experienced personnel
Provides on-site field support to customers
Performs complex installations, repairs, upgrades and maintenance on hardware/software and equipment
Provide Tier 2 Support at remote field and garrison site
Perform server and desktop installation, basic cabling
Perform systems administration of desktop and server systems connected to LAN/WANs
Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area systems administration related functions
Capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
Perform troubleshooting, maintenance, and repair on many types of hardware and software applications
Ten or more years of field support experience
DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the ESOC task order
Applicable S/W or H/W training and certifications commensurate with the technical objectives, services required, and IT environment specified within the ESOC task order

213

Field Service Technician Resume Examples & Samples

Interfaces with end users to resolve problems concerning system functions reported through a problem ticket. Reviews information provided and diagnoses issue based on established procedures and scripts. Resolves problems by following scripts and assessing diagnostic information
Performs routine install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Diagnoses basic problems, initiates basic scripts or loads routine patches to implement the activity. Escalates unresolved issues or problems
One or more years of technical training in computer field
Three or more years of technical support experience
Advanced Field Artillery Tactical Data System (AFATDS) experience
Joint Automated Deep Operations System (JADOCS) experience, software and system configuration experience. Linux, Vmware, Cisco networking

214

Field Service Technician Resume Examples & Samples

Standarad Army Maintenance System-Enhanced (SAMS-E) expereience
Sustainment Automation Support Management Office (SASMO) expereience providing field support for Army tactical sustainment systems
Unit Level Logistics System support expereience and Linux, Vmware, Cisco networking experience

215

Field Service Technician Resume Examples & Samples

Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of NOV products
Conduct field installations and calibrations of sensors and systems
Perform field upgrades of software and hardware and train customers on how to properly operate the system
Support Rig Sense network and satellite systems
High School and/or equivalent education with 2+ years experience
Must have clean driving record
Knowledge of oil and gas field components, including software and hardware
Instrumentation and rig knowledge
Electronics degree preferred
Electronics background preferred 2 yrs or more
Communications electronics experience preferred 2 yrs or more

216

Field Service Technician Resume Examples & Samples

Billing, inventory and paperwork
AA Degree and/or equivalent education with 2+ years experience preferred
Position requires travel over 75% of the time and the ability to work weekends
Willingness to be on call
Pneumatic and hydraulic background preferred
Electrical background preferred

217

Field Service Technician Resume Examples & Samples

Commissioning new Aircraft Ground Support Equipment
Conduct operation and maintenance training at customer’s facility
75% travel in South America, Central America and North America
Routine preventive maintenance on Aircraft Ground Support equipment
Diagnose any mechanical, electrical, hydraulic failures and be able to perform repairs in the field
Troubleshoot and perform failure analysis of the components, parts and systems
Complete Field Service Reports
Complete expense reports
5 years of equipment repair
Strong knowledge of Diesel Engines, Electrical systems, Hydraulics, Generators
Basic knowledge of refrigeration
Must furnish own hand tools
Minimum five (5) years experience in the industry Second language is a requirement, Spanish

218

Field Service Technician Resume Examples & Samples

Installs, configures, and maintains a minimum of two Windows 2003/2008 servers per operational network connected to the Visualization wall
Install, configures, and maintains the Activu application stack and database on assigned servers
Installs, configures, and maintains the Activu client agent and Vbrick client agent on designated client workstations to include DCGS-A client systems
Installs, Configures, and maintains assigned Windows Server 2003/2008 Vbrick servers and signal devices associated with the Vbrick solution
Installs, configures, and maintains the Vbrick application stack on assigned servers
Ensures a customer required content is made available via the Vbrick solution
Configures new audio, video, application, and multimedia source feeds within the Activu application suite
Configures new VBscript programs to enable site customized buttons to control devices connected to the video wall
Configures and saves standard template layouts within the Activu suite to enable quick recall by the users
Ensures full functionality of the Video wall displays, servers, and audio/video delivery sub systems which may include coordinating with the IEW and/or LRC technicians to provide warranty hardware support
Ensures system is scanned and patched to address IA threats and system anomalies
Performs routine system scans and manual STIG requirement checks to maintain IA compliance
Provides over the shoulder training to users as needed
Assists users with configuring stored display settings and during normal daily operations
Assists user in attaining new online content and system based content for display on the video wall
Assists visiting OEM technicians during upgrades and system maintenance activities
May be required to assist users with configuring and displaying site specific systems on the video wall
Assist the user with determining the best method for capturing user defined sources and displaying them on the wall or presenting via audio interfaces
Microsoft windows Server 2003/2008
Microsoft windows XP, 7, and/or visa
Activu system management software
Activu client agent installation
Large Scale video matrix platforms
Large Scale television formats to include DLP, LCD, LED
Video resolution standards and physical media limitations
General Audio / Video standards and interconnection concepts
Basic Vbscript programming skills
Basic hardware troubleshooting
Cisco IOS configuration for LAN switches and routers
Network cable construction for CAT-5 and CAT-6 cables. Fiber termination experience desirable

219

Field Service Technician Resume Examples & Samples

Maintain, service, and set up equipment on site as required
Troubleshooting electrical and mechanical issues as they arise
May be required to deliver hotshot requests and install equipment on site
Keep open communication with engineers, rig personnel, and supervisors
Maintain strong business relationship with all clients and stakeholders
Responding to customer calls in a prompt and efficient manner
Diagnose problems and advise operators on how to properly maintain equipment
Maintain records of services performed
Adherence to all NOV policies and procedures (vehicle, safety, correspondence, housekeeping)
Represent NOV in a professional manner at all times
Upon supervisor request, you will be required to work in the shop occasionally
Minimum of 3 years experience in the oilfield
Experience with centrifuges and shakers is considered an asset
Valid Class 5 Drivers License

220

Field Service Technician Resume Examples & Samples

Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets
Increases Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations
A High School Diploma or equivalent and 5-10 years of trouble shooting industrial /commercial mechanical systems
Bilingual skill set preferred

221

Field Service Technician Resume Examples & Samples

Mechanical and/or Electrical/Electronics servicing, troubleshooting, installation, and repair
Cleaning and management of assigned tools and vehicle
Read blueprints, diagrams and schematic drawings to determine work procedures
24-hour on-call duties
Maintain strong business relationship with existing clients
Communicate with Operations Coordinator and Store Manager regularly, on all aspects of service
Complete reporting, job and billing paper work
Knowledge and experience with oilfield equipment and service work is an asset
Experience with schematics and blueprints
MWD Experience is an asset
Computer and network skills an asset
Mechanical aptitude is an asset

222

Field Service Technician Resume Examples & Samples

As part of the Leidos team, the candidate will be expected to provide sustainment support to include developing bills of materials (BOMs), maintaining equipment lists, providing repair parts, purchasing, shipping, inventory and shelf life management, testing, calibration, preventive maintenance scheduling, training, and documentation of these sustainment activities in a Logistics Information System (LIS)
Visit geographically separated military units to conduct inspections and assessments of equipment, verify and assign hand receipted kits, execute work orders, brief unit commanders, and consolidate actions into reports
Sustain the following CBRNE systems: Search &Rescue (S&R), Mass Casualty Decontamination (MCD), Reconnaissance (RECON), and Medical Personal Protective Equipment (PPE) equipment. The candidate will also be expected to monitor work orders and input into the LIS information on component repair and service scheduling, calibration, and equipment warranty work, and inform units on equipment status
Perform consumables management to include tracking lot numbers and expiration dates in the LIS, perform preventive and corrective maintenance, and prepare, submit, and track purchase requisitions
Contribute to in-process review briefings, review, comment on, and develop program-related documents, plans and reports, draft technical papers, participate in project evaluations, and respond to customer inquiries
Support the Leidos team task order manager with integrated product team meetings and prepare meeting minutes and an action tracking log as required
This position will be located in Edgewood, MD and US citizenship is required. Travel up to 50%
Bachelor’s degree or equivalent experience with 2-4 years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
Ability to work independently, manage time, and adhere to deadlines
Strong interpersonal skills and an ability to interact effectively with team members, senior managers, and clients
Ability to lift 50lbs unassisted
Specific experience supporting National Guard Bureau S&R, MCD, RECON, and medical PPE assets such as the Multi-RAE Pro, self-heating water systems, motorized pump systems, powered air-purifying respirators, tactical generator systems, M-Gator vehicle systems, and Scott SCBA air-charging stations
Current CBRNE COTS-related original equipment manufacturer maintenance certification and training
IBM Maximo work order, inventory, and supply chain management experience

223

Field Service Technician Resume Examples & Samples

Work independently with little supervision. Travel to customer locations to install, calibrate, test and commission NOV-DDS equipment and software
Provide onsite training to customers in safe operation and use of NOV systems
Perform general maintenance on NOV-DDS equipment and software including updates, upgrades and replacement
Respond to and manage service calls that require more time than anticipated
High School diploma and/or equivalent
Technical degree or certification preferred

224

Transformer Field Service Technician Resume Examples & Samples

Perform transformer installation and maintenance activities on site
Perform electrical testing of transformers that includes power factor, ratio, resistance, insulation resistance, SFRA
Perform tap changer maintenance
Prepares customer reports on testing and site work performed
Maintains tools and work trailers
Ensures all site work is performed to meet proper safety requirements
Domestic travel may be required depending on project assignments
Primarily focused on Power Services business in British Columbia
Must be in good physical condition (for transformer assembly work)
Travel to remote sites and working on job sites for > 1 week

225

Power Generation Field Service Technician Resume Examples & Samples

Perform troubleshooting and complete repair on engines and sub-assemblies within a reasonable and expected time frame while maintaining an acceptable level of quality workmanship, within SRT guidelines
Assist in mentoring and training of apprentice service technicians
Drive customer vehicles when necessary
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify

226

Field Service Technician Resume Examples & Samples

The purpose of this position is to perform and provide counsel on expert emergency, maintenance, testing, and start-up technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature
Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software)
Previous work experience servicing HVAC, Fire, Security or access entry and alarm system
Fluency in Dutch and English

227

Field Service Technician Resume Examples & Samples

Maintenance on HVAC (Heating, Ventilation and Air-Conditioning) equipment on clients site
Maintenance and reparation of the equipment
Perform system tests and software upgrade
Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer
Technical education preferably in electrical field (Bachelor in Electromechanical Engineering)
Specialization in regulation and automation preferred
First professional experience with HVAC is preferred but junior profiles also welcome
Demonstrates a high drive and is focused on creating results
Fluent in Dutch and/or French
Willingness to travel more than 50% of the time
First customer facing experience is a plus

228

Field Service Technician Resume Examples & Samples

Facilitate Bloom Energy fuel cell systems maintenance, site maintenance, facilitate the safety observer role as needed and assist in 2 person required evolutions as needed
High school diploma & 8 years’ experience in electrical field
Or –
Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 6 years (electrician, electronics technician, field service, technician, test engineer, etc.)
6 years electrical related military experience (eg. Navy Nuclear Electronics/Electrical Technician, Naval Electrician, Gas Turbine Electrician) and 4 years of relevant commercial electrical experience
Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferred
Electrical experience required, troubleshooting & repair skills necessary
Prior experience as an electrician in any of the following: 3phase systems, UPS (back-up power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch Systems, and microprocessor based control platforms is highly beneficial
Experience with various test and measurement equipment, electrical codes and personnel safety products and procedures
Must be able to read and interpret electrical single line diagrams and blueprints
Experience with performing equipment maintenance in accordance with ANSI/NETA standard for Electrical Power
Experience with monitoring/operating systems in operation
Basic understanding of requirements of working safely
Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations
Highly motivated and able to work independently
Demonstrates sound judgment
A team player who exhibits a high level of integrity and professionalism in all situations
Able to communicate effectively in English in both written and or verbal form to facilitate duties as required
Able to follow procedures and execute sequenced work instructions from either written and or verbal communications
Ability to lift 45-50lbs
Able to facilitate 24x7 operations as needed
Able to facilitate On Call Duty as needed
Able to facilitate shift work as needed
Able to travel as needed
Duration: Travel durations of up to 8 weeks in one travel session

229

Field Service Technician Resume Examples & Samples

Ability to diagnose problems and develop solutions for qualified engines
Can work independently on qualified engines
Required experience (one or more of the following)

230

Field Service Technician Resume Examples & Samples

Minimum Associates degree or technical diploma
Min. 2-3 years of experience servicing BMS, HVAC, Security or access entry and alarm systems
Sound knowledge and skill with the following Hardware & Software: ENTERPRISE BUILDING INTEGRATOR (EBI), Fire Alarm Systems (XLS 1000, XLS3000, XLS140), Building Management Systems EXCEL 5000 SYSTEMS, CPO, XLWEB and Access Control Systems TEMA, WinPak
Knowledge on other third party communication protocols such as LON, BACNET and Modbus

231

Field Service Technician Resume Examples & Samples

Provide immediate, customer-focused support to yield 100% customer satisfaction
Assist the sales representatives and customers with technical expertise and complete mechanical understanding of industrial rotating equipment, oilfield equipment, and related components
Troubleshoot customer equipment breakdowns or system failures and provide recommendations for assembly, disassembly, and repair techniques, as well as improved maintenance practices to equipment operating reliability
Conduct training for customers, reps, and Authorized Service Center personnel in proper assembly, disassembly, and repair procedures related to NOV products
Timely and accurate completion of Field Service Reports
Travel to customers facilities for service calls and courtesy customer support calls as necessary
Identify opportunities for improving processes using Lean tools

232

Field Service Technician Resume Examples & Samples

Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire and security
Technical or Bachelor degree in electro-mechanics
Languages : French or (ideally and) Dutch and English
Previous work experience servicing Fire and Security
Honeywell product knowledge (strong advantage)
Ability to acquire and demonstrate trade skills and/or product knowledge
Ability to apply knowledge and understanding of Honeywell products in order to develop solutions that meet customer's

233

Field Service Technician Resume Examples & Samples

Basic Microsoft Office computerskills required
Related experience working with wellhead valves, chokes and other components
Ability to communicate effectively with customers, visitors and other employees
Strong demonstrated mechanical aptitude/experience
Demonstrated excellent communication skills
Ability to take apart and put together equipment according to detailed specifications required
Ability to read and understand oral and written instructions
Demonstrated knowledge of wellhead environment, pumps, valves, rigging mechanisms, pressure testing, etc
Ability to install conventional wellhead systems – housings, spools, and christmas trees
Ability to disassemble, visually inspect, and disposition conventional wellhead and single and multi-cavity gate valves, chokes, and other standard wellhead components
Ability to trouble-shoot routine installation and operation problems for above listed products
Current and valid Driver’s License
Previous experience with SAP preferred
Five (5) + years related experience working with wellhead valves, chokes and other components
Experience in construction, related oilfield, HVAC, plumbing, electrician, mechanic, automotive or other skill trade a plus

234

Field Service Technician Resume Examples & Samples

Current valid driver’s license
Two (2) plus years related experience
Experience with pressure testing and pressure pumping
Knowledge
Boom truck operation experience

235

Field Service Technician Resume Examples & Samples

3-5 years professional experience in testing, calibrating and repair of electronic and mechanical parts
Up to 3 years professional experience as a Field Service representative
Proficient in using a laptop, Microsoft Office, web based solutions such as Oracle, OBI or equivalent

236

Field Service Technician MD, DC, &amp Resume Examples & Samples

Schedules and travels to locations within territory to install, repair, maintain or refurbish company products at customer facilities and trade shows, as well as perform demonstrations as requested
Diagnoses problems with equipment, assesses the extent of the problem. Makes decision to repair product, replace parts, or recommends replacement of product
Demonstrates capacity for analyzing, evaluating, and diagnosing complex equipment problems in a timely fashion
Plans and conducts remote assignments generally involving multiple project timelines and possible conflicting priorities with appreciable latitude for unreviewed action and decision
May provide technical support to less experienced technicians where unresolved complex equipment problems exist
Installs products and provides operation and maintenance training to customers and assistance to authorized servicers in product training, repairs, installations and maintenance methods
May refurbish or recondition used equipment for resale and prepare equipment/products for shipping
Attends regional trade shows. May assist trade show staff with setting up and maintaining equipment used for trade shows and demonstrations
Maintains inventory of parts within acceptable shrinkage percentages set by Manager. Manages replenishment of service inventory. Coordinates the disposition of exchanged parts
Exhibits a high degree of customer relations skills in servicing existing warranted products and selling extended maintenance contracts
Maintains extensive service records (including collecting data for engineers) i.e., logs of customer site visits, maintenance reports, installation reports, technical alert reports, time and materials reports, and warranty/service contract work reports
Responsible for satisfying customer service /satisfaction measurements such as, customer response time, average on-site response time, and acceptable call completion rate percentages set by the National Field Service and Sales Manager
Responsible for meeting revenue and profit generation measurements such as, monthly volume of service contracts, minimum time and material revenue, and average monthly income. Performs other duties as required
Electronic Tech School graduate, or equivalent
Two years professional experience in testing, calibrating and repair of electronic and mechanical parts
Up to two years professional experience as a Field Service representative
Professional experience using a laptop computer, email and programs such as word, excel, etc
Prefer candidates with PC networking (wireless networks) experience
Ability to learn new technologies and desire to grow skills needed
Must be able to travel daily to clients using company truck. Extensive travel in each day to clients located in the region

237

Field Service Technician Resume Examples & Samples

Acts as a safety leader and puts safety first in all responsibilities
Understands customer requirements relating to problems to products and equipment
Services customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials
Identifies machinery and packaging film/shrink bag problems and ensures that they are properly communicated to the appropriate staff representatives
Maintains accurate and timely reports on work activities and time utilization
Performs and completes package/shrink bag and machine audits on packaging machines
Participates in field trials of new packaging materials
Assists in the installation and start-up of all packaging equipment manufactured and sold by BNA
Provides input, as requested, into the design, installation and start-up of packaging equipment manufactured by outside suppliers or RE&D
Responsible for scheduling own time and travel and determining priority of customer calls
Conducts training for the customers on proper operation and maintenance of equipment and Bemis film
Assists on projects and may take the lead on smaller tasks within an overall project
Works on special projects as assigned
Education: Technical Degree
Experience: 3-5 years experience in food packaging industry (material & machinery)
Willing to travel 60% or more and holds a valid driver’s license

238

Propane Field Service Technician Resume Examples & Samples

CETP certifications or ability to obtain
CDL with Tank endorsement
Must pass a DOT required physical and drug screen
Must meet DOT and Company requirements
Ability to work additional hours and be on-call as requested
Ability to lift/carry up to 100lbs, walk, stand, sit, bend, and kneel
Ability to work in weather above and below normal temperatures
Hazardous Materials endorsement
Experience selling and delivering propane
Propane equipment installation experience

239

Field Service Technician Resume Examples & Samples

High school education and more than 3 years of additional technical school education or equivalent industry related experience (Mechanical, and/or Electrical etc.) 　Associate Degree with emphasis in Mechanical, Electrical, or Fluid Dynamics is preferable for small & mid-size press service
Ability to travel more than 60% of the time. Flexibility to travel on short notice as well
Ability to travel to and from both the primary worksite as well as multiple customer locations. Locations may be out-of-state or international
Ability to perform multiple tasks and to act independently
Job management skill. (Supervise sub-contractors and/or customer's maintenance personnel.)
Physical Requirements: able to work at heights up to 60 ft , lift up to 100 lbs., kneeling, squatting, climbing ladders

240

Field Service Technician Resume Examples & Samples

Act as the primary technical interface between Wabtec business units and customer management and crews involved in PTC installations and maintenance
Develop product knowledge required to appropriately install, maintain, test, and troubleshoot PTC systems, including interfaces to airbrake, recording and locomotive systems
Guide and assist customer employees and craft in the installation, testing, troubleshooting and operation of the PTC systems, as required
Communicate technical and operational details to stakeholders in PTC systems, in both customer and Wabtec organizations
Participate in final installation steps with customer; support post-installation testing procedures
Provide technical support, as required, for other Wabtec products, such as electronic air brakes, video recording systems, event recorders, fuel monitor systems, etc
The FST will be located on customer property in Selkirk, NY
Work primarily first shift on customer property; FST must be available on a 24/7 basis, by phone or on site as required, for necessary support of system installations and commissioning
Travel domestically, on occasion, for PTC installation and support, integration testing, training, etc., as directed by the customer or Wabtec
Other duties and assignments as directed by Wabtec management
Previous locomotive and/or railroad experience preferred, though not required
Previous knowledge and experience with pneumatic systems; field installation and testing of electronics; software installation, configuration and testing; and mechanical systems
Ability to read, interpret and explain technical documents such as engineering drawings and specifications, test procedures, and electrical schematics required
Field service/field engineering experience a plus
Knowledge of electrical and mechanical installation techniques and principles
Strong verbal and written communications skills; customer facing experience preferred
Must be able to work independently, in geographically dispersed locations
Proficiency in MS Office software

241

Field Service Technician Resume Examples & Samples

Accurately diagnose, repair, and maintain equipment in optimum operating condition based on manufacturers specifications
Maintain inventory records accurately by making sure all transfers are properly processed
Install equipment and accessories
Continuously update job knowledge, complete required training and re-certification, participate in educational opportunities, and read technical material
Be able and willing to work overtime when required including weekends
Be willing to travel when required
Driving is essential part of the job, hence a good driving record is a must
Must be able to handle high pressure situations and clientele
Ability to effectively promote the superior products and services of ARC
Ability to track orders throughout the production and delivery process and keep customers accurately informed
Strong comprehension of small format, large format, and color production processes
Able to assess and troubleshoot customer software and hardware production problems
Able to understand and accurately communicate cost estimate information to the customer
Ability to follow complex processes and procedures accurately
Able to multi-task while maintaining quality control and accuracy
Associate's degree or equivalent from two-year college or technical school is desirable
Valid drivers' license and clean driving record

242

Field Service Technician Resume Examples & Samples

Must be willing to complete a variety of job functions alternating between shop work such as equipment prep, shipping/receiving and field work such as equipment delivery
Ability and desire to learn about basic water chemistry and water treatment equipment
Basic mechanical and electrical skills
Ability to complete plumbing tasks including working with Sched 80 PVC per MCP workmanship Standards
Ability to complete basic electrical tasks including work with high and low voltage electrical per MCP Workmanship Standards
Excellent verbal and written communication
Ability to read, understand and follow Quality System documentation
Basic computer skills required including basic proficiency with Microsoft Office Suite
Ability to read, write, speak and understand the English language
Ability to manage and maintain confidential and proprietary information
Clean drivers licenses required
Capable of lifting up to 50 lbs. unassisted
Respond to non-routine "call outs" for tank exchanges and basic service in a timely and proactive manner
Maintenance of accurate records and communication of all data on customer sites
Prepare and submit to customer and superiors "service" reports detailing maintenance preformed and equipment / application status

243

Field Service Technician Resume Examples & Samples

Understanding of water chemistry and water treatment required
Ability to complete equipment troubleshooting, maintenance and service activity runs to ensure system performance
Respond to non-routine “call outs” for tank exchanges and basic service in a timely and proactive manner
Sample collection at customer sites and analytical chemistry tests specific to each site
Prepare and submit to customer and superiors “service” reports detailing maintenance preformed and equipment / application status
Provide basic technical assistance to maximize equipment systems and application benefits to customer
Maintain and manage basic routine spare parts inventory

244

Field Service Technician Resume Examples & Samples

All brands of centrifugal pumps
Positive displacement plunger pumps
Gear pumps
Diaphragm pumps
HP plus pumps
API pumps
Piston pumps
3 years pump experience
Experience with rotating equipment repair required
Acceptable driving record required according to company guidelines
Experience with HP plus pumps
Experience with vibration and alignment tools
Must have your own hand tools

245

Field Service Technician Resume Examples & Samples

TS + other analyzers / controllers maintenance, calibration & optimization controls (PI settings etc.)
Maintains inventory of spare parts & reagents
Optimize system performance
Chemfeed start-up & commissioning
Technically support field trials
Technical reviews
Share leads & drives VGP
Chemistry, Microbiology, Mechanical, Environmental of similar
Good job experience in water/process treatment company or industrial plant (steel mill, power
At least one year of relevant work experience (e.g. internships, training, initial professional

246

Depot & Field Service Technician Resume Examples & Samples

Repair and refurbish baths and chillers
Transportation of chillers to and from the depot
Cleaning, insulating, re-assemble, crating and packaging chillers after repair
Responsible for calibration of test equipment, when due
Responsible for parts arrival and inventory, accuracy/shelf management
5S of depot
Contact customers via phone and email when units are being picked up and dropped off
Maintain and service our customers to ensure 100% customer satisfaction
Perform Customer Services, including preventive maintenance, troubleshooting and repairing customer equipment and field installations of applicable products
Calibrate customer equipment according to specifications
Provide technical support to customers via phone and email
Provide training as required
Provide support to engineering, manufacturing, and sales
Provide adequate documentation and reports upon completion of each assigned job
Ability to work with hand and power tools
Refrigeration experience 3 to 5 years preferred
Be available to travel to customer sites
Basic computer skills with the ability to learn service procedures and software tools
Ability to lift 40 lbs. or more with help
Refrigeration related experience
IND-LPG

247

Field Service Technician Resume Examples & Samples

Must meet body weight restrictions of 260 lbs. or less as required by the equipment safety regulations
Must pass a physical administered by a medical practioner to ensure ability to safely perform the job functions and meet the physical demands of the position
Must have clean driving record and pass pre-hire drug screening

248

Field Service Technician Resume Examples & Samples

Minimum 0-1 years as Service Technician I
To Complete Operator Training
Field Work: Service, calibrate, repairs, rebuild all models of cremation equipment
Shop work: Install firebrick and refractory lining, component assembly and connections, electrical and plumbing installation of cremation equipment; participate in mandatory hot-line telephone service rotation

249

Field Service Technician Resume Examples & Samples

Two year degree and/or technical diploma or higher from an accredited institution
Minimum of two (2) years of experience maintaining, setting up, and/or operating a CNC machine
Strong mechanical background, electrical background is a plus
Ability to read mechanical diagrams
Experience with hydraulic systems
Experience with Pneumatic systems
Knowledge of grinding technology
Experience with NC controls
Experience with CNC drives
Experience with CNC encoder systems
P.C. based computer skills required

250

Field Service Technician Resume Examples & Samples

Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment
Participates in the initial installation phase of a project
Performs routine duties in the electronic, mechanical, electromechanical, or optical areas
Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems
Works from written or verbal instructions
May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format
Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals
Uses basic and specialized test equipment to diagnose and analyze difficulties
May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs
Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS’ staff as necessary
Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule
Uses standard hand and power tools and technical manuals
May work with multiple vendors, manufacturers, etc
Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checklist)
Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Oscilloscopes, Amp-Probes and Communication Break-out Boxes
Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers
Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems
Position may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds
Duties require on-call accessibility, occasional afterhours activity and travel (10–20%)
Vocational, trade school, or military technical training or an associate degree in electrical, electronic technology, or equivalent work experience
3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment
Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired
Applicants should reside in the Baltimore/Linthicum MD area

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Field Service Technician Resume Examples & Samples

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