Insight Analyst Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the insight analyst job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

M Hahn

Marvin

Hahn

5225 Jakubowski Plains

Boston

+1 (555) 245 0838

5225 Jakubowski Plains

Boston

Phone

p +1 (555) 245 0838

Experience Experience

New York, NY

Insight Analyst

New York, NY

Bosco, Lebsack and Batz

New York, NY

Insight Analyst

Provide analytical consultancy, recommend best practice, and improvement to process and targeting
Work closely with client partners to provide accurate and easy to digest analysis
Working closely with key stakeholders to deliver your analysis and provide insight
Analyse data sets and make observations and recommendations for change/improvement
Provide key management information
Develop statistical models to gain insights and provide information around trends and patterns
Work effectively in a team environment and present to customer decision maker

Phoenix, AZ

Business Insight Analyst

Phoenix, AZ

Koepp, West and Nolan

Phoenix, AZ

Business Insight Analyst

Implement approved data models, Conduct QA and performance tests on implemented data models
Group similar data sets together to provide reports and analysis
Compile data summaries and creates basic views and reports
Graph, chart, plot, and summarize data
Develop and maintain supporting documentation
Apply business knowledge to analyze and interpret data sets and identify root causes of problems and performance exposures
Prepare summaries, presentations, and graphic representations of projects

present

Boston, MA

Senior Insight Analyst

Boston, MA

Hermann-Lynch

present

Boston, MA

Senior Insight Analyst

present

Defining and developing SQL queries to provide data extracts
Attend relevant business area service review committees to communicate complaints performance and inform service improvement discussions
Work with a variety of data providers, vendors and agencies
Work with colleagues across the business to standardise data attributes and establish consistency across data sources
Recruit, train and develop new talent into the CD and Advanced Analytics group
To be an active team member and support colleagues in their work
Develop insightful multi country trend presentations or other issue based cross-country analysis

Education Education

Bachelor’s Degree in Business

New York University

Bachelor’s Degree in Business

Skills Skills

Extensive Project lifecycle knowledge with the ability to deliver to tight deadlines
Excellent presentation and communication skills, with ability to engage with senior managers
Good cross functional working skills, with the ability to drive new analysis into areas outside of Analytics and Insight
Ability to analyse and synthesize available data to extract value-added insights for clients
Excellent technical and innovation skills with good business/marketing understanding
Application of quality assurance best practice. Able to ensure outputs are accurate, tightly aligned to brief and consistent with all team outputs
Excellent analytical and communication skills with an ability to convey results to business users
Highly proficient in SQL
Knowledge of analysing various types of data set to provide valuable insight to clients including market, customer, behavioural and commercial insight
Ror SAS experience desirable

Create a Resume in Minutes

15 Insight Analyst resume templates

Read our complete resume writing guides

Product Insight Analyst Resume Examples & Samples

Graduate degree in quantitative or actuarial field is required
Willingness and ability to travel 20%
Should have experience dealing with large datasets using languages such as SQL, SAS
Excellent verbal and written communication skills; must be experienced in successfully explaining technical results to technical and non-technical audiences
Insurance professional designations that demonstrate industry knowledge are a plus (FCAS, ACAS, CPCU)
Experience analyzing P&C insurance data are a plus
Experience working in insurance company in any of the following departments - R&D, product management or claims preferred but not required
Should have passion for working in fast paced environment while developing new cutting edge digital products

Senior Consumer Market Insight Analyst L Oreal Uk&i Resume Examples & Samples

With the guidance and support of you manager, you will be responsible for designing, managing and implementing research and insight programmes to support marketing initiatives and identify/develop key business opportunities for your categories
You will use different sources (continuous and ad hoc data) to build relevant analyses of these categories and help identify growth opportunities
You will ensure each project delivers actionable insights to the business, with a focus on implementation of recommendations
You will ensure the application of best practices and optimized ways of working in our research agency partnerships
Profile
Strong qualitative and quantitative analysis skills and expertise in a wide variety of ad hoc research methodologies
Experience in using continuous data to build market and category understanding and deliver insights to the business that guide strategy and planning
Strong project management and organisation skills
Strong problem solving skills, with an ability to work with initiative and take ownership for delivery and issue resolution
The ability to build good relationships and networks and leverage these to achieve your objectives
Highly computer literate with strong Excel and PowerPoint skills

Insight Analyst Resume Examples & Samples

Deliver insights into the customer experience for the business
Deliver statistical analysis
Support the delivery of campaign/trial business cases
Provide key management information
Support the tracking of initiatives
Demonstrable experience analysing large amounts of data
Financial experience desirable

Digital Insight Analyst Resume Examples & Samples

Utilize multiple advanced data mining (SAS/SQL) and web analytics tools (e.g. SiteCatalyst, Coremetrics, Google Analytics) to produce reports for internal/external business partners
Develop a thorough understanding of data models, infrastructure, existing reporting system relationships, and key business models related to Digital Channels
Responsible for maintaining and enhancing the quality and quantity of available data sources to effectively meet the growing data analysis needs of Digital Channels
Extract and evaluate information gathered from multiple sources, resolve data conflicts, and customize communication of key data findings to diverse audiences
Serve as a subject matter expert with regard to business intelligence and web analytics. Drive and challenge key stakeholders on any data assumptions tied to the execution of their strategic plans
Bachelor's degree in a quantitative field (e.g. finance, business, economics) or equivalent education and related training
Three years of experience working with advanced data mining (SAS/SQL) or web analytics (e.g. SiteCatalyst, Coremetrics, Google Analytics) tools
Proven ability to work in dynamic cross-functional work teams in learning and applying new analytical skills to respond to constantly changing business needs
Ability to effectively communicate findings, analyses, implications and recommendations to a diverse group of stakeholders, across all levels of the organization
Master's degree in business, marketing, statistics, econometrics or equivalent education and related training

Insight Analyst Resume Examples & Samples

Identify opportunities to improve Blueprints through agent feedback, call listening and data analysis
Evolve and update Blueprints and OneSource, including process updates, call center communications and training
Become the subject matter expert for Bell Residential Services blueprints
Assist in ad hoc data analysis and reporting for a variety of stakeholders
Recommend process improvements and present comprehensive analysis to directors
Proficiency with computer systems (MS Office – Excel, Word, PowerPoint and Visio)
Analytical mind with the desire to learn SQL, SAS, Teradata and Tableau data analysis tools (including coding)
Ability to understand and simplify complex processes
1-2 years call center experience for Bell (ideally for care)
Autonomous – ability to work with minimal supervision

Digital VOC & Business Insight Analyst Resume Examples & Samples

Extract and load survey and feedback data for the daily Chase 3.0 website report and Weekly Voice of the Customer Report
Extract and load mobile ratings and feedback from the Apple App and Google Play stores
Validate data loads and resulting customer comment cluster categories
Run SAS code to extract key quantitative and qualitative fields from the enterprise data warehouse
Work with product and VoC leads to create and refine keyword identifiers for comment classification
Create classification training sets and verify comment cluster accuracies
Proven experience using SQL with Oracle, DB2, Teradata, & Greenplum
Experience in transforming qualitative and quantitative values into production ready datasets
Experience joining disparate datasets into high value aggregated datasets
Preferred experience in Financial Service and/or Payments
Proficient use of MS Office and related products (Excel)
Experience working in Agile development environments, preferably with Jira

Business Insight Analyst Resume Examples & Samples

Work with product managers to capture business requirements
Implement approved data models, Conduct QA and performance tests on implemented data models
Support ad hoc reporting projects on an as-needed basis
Group similar data sets together to provide reports and analysis
Compile data summaries and creates basic views and reports
Merge, transform, manipulate, and create datasets into required format for analysis
Graph, chart, plot, and summarize data
Develop and maintain supporting documentation
Work under minimal supervision on complex projects and may assist less experienced peers
Apply business knowledge to analyze and interpret data sets and identify root causes of problems and performance exposures
Prepare summaries, presentations, and graphic representations of projects
Manage incoming requests and projects efficiently working with varied product, customer, support and sales data
Intermediate knowledge of data assets, data requirements, and data reporting
Intermediate skills in publishing regular updates on data requirements and trends
Ability to provide thorough work, attention to detail, and consistently accurate reporting
Intermediate skill in implementing data validation methods
Intermediate skills in writing and implementing stored procedures and updates
Intermediate communication skills, both written and oral, and the ability to communicate with a range of internal stakeholders (executives to front-line personnel). Ability to communicate technical info and ideas so others will understand
Familiarity with Hive, Hadoop, and other Big Data technologies
Intermediate understanding of business processes
Ability to quickly gain an understanding of Rackspace corporate structure, strategy and products
Strong working knowledge of Microsoft office
Ability to use professional concepts and apply company policies and procedures to resolve a variety of issues
Ability to successfully work and promote inclusiveness in small groups
Experience in supporting customer support, sales and marketing organizations preferred

Insight Analyst Resume Examples & Samples

At least 2-3 years' experience in the FMCG industry in an analytical role is essential
Experience of using IRI, TNS, Nielsen, Brand view and EPOS data is essential
Experience of sales, trade marketing and category management is essential
MS Outlook, Advanced Excel, PowerPoint, and Word are essential

Consumer Insight Analyst Resume Examples & Samples

Handle updates to multiple ongoing surveys and manage corresponding reporting changes
Perform verbatim and quarterly report checks
Assist in the execution of qualitative research
Mine and analyze data using various statistical techniques
Assist in development of questionnaires/discussion guides, with guidance from leader, that provide a platform for key insight and actionable results
Partner with leader to communicate findings in a clear and compelling way
Assist in the design of research studies, applying appropriate methodological techniques to address business needs
Foster relationships with internal partners and external vendors, managing specific work-streams under supervision of leader
Solid communication (verbal, written and presentation) skills
Demonstrated expertise in use of MS Office (Excel, Powerpoint, etc); presentation software
Demonstrate strong problem solving and decision making skills
Knowledge of statistical software (SPSS / SAS) required
Comfortable sharing a point of view and advocating for consumers
Solid understanding of market research, marketing and/or business
Strong attention to detail within context of the business goals
Critical thinker with a willingness to try different approaches
Able to interpret information to articulate a clear and compelling story
Demonstrate strong analytical skills/SPSS or SAS experience
Demonstrate strong team player skills
Ability to provide perspective regarding direction of projects (types of techniques, analysis, interpretation, story)

Insight Analyst Resume Examples & Samples

You will utilise your technical experience in SAS/SQL to build a range of statistical models, including regression and propensity models
You will have the opportunity to work closely with key stakeholders and deliver your analysis, providing insight and data
Data support in marketing/CRM
Educated to a degree level in a numerate discipline
Knowledge of marketing/CRM
Experience using SAS/SQL
Experience delivering insight to stakeholders
Knowledge of analysing various types of data set to provide valuable insight to clients including market, customer, behavioural and commercial insight

Consumer Insight Analyst Resume Examples & Samples

Mine and analyze data using various statistical techniques. Interpret information to provide objective, clear and actionable insight
Support Manager with insight projects. Design research studies, in partnership with leader, applying appropriate methodological techniques to address business needs. Develop questionnaires / discussion guides, with guidance from leader, that provide a platform for key insight and actionable results
Communicate findings in a clear and compelling way, often synthesizing multiple sources into a cohesive story
Min 3-5 years relevant experience in related field (e.g. market research, business analytics, strategic planning , new product development…)
Demonstrated strong analytical and critical thinking skills
Demonstrated solid communication skills (verbal, written, presentation)
Solid understanding of market research, marketing and / or product development
Strong attention to detail within context to the business goals
Demonstrated strong work ethic and high intellectual curiosity
Flexible and nimble – can quickly adapt to changing priorities
Prior moderator experience
Ability to partner and work well with various levels of the organization
Willingness to travel (up to 15% of time)
French/Spanish/Mandarin/Cantonese language skills
Bachelor’s Degree in Market Research, Marketing/Business, Mathematics or related fields/equivalent

Insight Analyst Resume Examples & Samples

To develop propensity models to predict customer behaviour and engagement
To work with a variety of tools and algorithms to optimize business outcomes
To analyse the drivers of purchasing decisions and apply pricing strategies
To create tangible visualisations and deliver them to key stakeholders
Msc in a Quantitative discipline (Economics, Statistics, Mathematics)
An enthusiastic drive towards creativity for quantitative methods
Strong quantitative technical abilities
Knowledge of tools such as SAS, R or SQL

Insight Analyst Resume Examples & Samples

Degree level or higher in Mathematics/Statistics, Operational Research, Computer Science or Engineering
Exceptional problem solving, analytical and numerical skills are essential. Strong statistical skills and experience with predictive modelling preferred
Advanced SQL and MS Excel skills are essential
Advanced understanding of Statistical concepts and applications an advantage – forecasting, clustering, machine learning etc
Experience with the following applications would be an advantage: SAS/R/SPSS, Spotfire/Tableau and Omniture/Google Analytics
Experience of using relational databases (Oracle/SQL Server/DB2)

Insight Analyst Resume Examples & Samples

Interpret data from disparate of sources, analyse results using statistical techniques
Develop statistical models to gain insights and provide information around trends and patterns
Support client and internal relationships
Tertiary qualification in a Quantitative discipline (Economics, Statistics, Mathematics)
Knowledge of tools such as SAS, R, Excel and SQL

Consumer Insight Analyst Resume Examples & Samples

Become an expert in Time Inc. UK’s key audiences and markets, building confidence and credibility in your knowledge with internal stakeholders. This could include
Proficiency using Microsoft Word, Excel and PowerPoint is essential
Experience of analysing commercial qualitative and quantitative research – ability to tell a story using data
Experience of using an online survey tool e.g., Qualtrics, Decipher, etc) is desirable
Research knowledge – experience of the following (or similar) data sources is desirable but not essential
Good communication skills & developed organisational skills
Insightful, strategic & analytical thinker with high attention to detail
Enthusiastic and passionate, ideally with an interest in media and consumer research essential
Able to think creatively also having a confident, and consistent with approach
Able to work effectively as a member of a team as well as on their own
Proactive nature - showing initiative and demonstrating a ‘can do’ approach
Enthusiastic and willing to learn and develop in the business

Insight Analyst Resume Examples & Samples

Competently build A.C. Nielsen/Syndicated/CRM/digital/retail data for category presentations and interpret their meaning
Understand the needs and objectives of the brand, sales & retail teams, and suggest methods of conveying their objectives through category strategies
Understand and explain the A.C. Nielsen, syndicated CRM data measures, and recommend applications
Leverage shopper insights to influence internal and external category growth strategies
Act as a resource / liaison among departments, customers and peers
Technically assist departmental members as required

Category Insight Analyst Resume Examples & Samples

Work with internal Shopper/Category partners on research opportunities: provide voice-of-customer, facilitate research projects, and activate findings to be customer-specific
Experience with space planning software required
Strong computer skills, including MS Office Suite applications, database information sources and web applicationsNational Accounts

Insight Analyst Resume Examples & Samples

BA in related field and 3+ years of work experience required
Strong experience in quantitative analysis and quantitative data processing and management
Expertise in using Excel to manipulate and report data and programming in SQL or statistical software (e.g. Stata)
Experience project-managing large projects with a variety of senior stakeholders

Consumer Insight Analyst Resume Examples & Samples

Contribute to data-driven thought leadership for Twitter leaders, helping answer fundamental questions about our platform and users
Design and deliver quantitative and qualitative research that directly supports each marketing practice area (brand, campaign, audience, performance and lifecycle)
Analyze research data to uncover attractive audience targets, product use cases and acquisition channels
Support vendor management, synthesis of third-party data, as well as conducting hands-on, primary research
Influence cross-functional teams to take action on insights through effective communication and collaboration
Partner with marketing analytics, campaign measurement, and business intelligence teams to synthesize multi-source data and tell a cohesive story about users and non users alike

Senior Insight Analyst Resume Examples & Samples

Deliver cutting-edge marketing analytics projects optimizing across regions, channels and analytical functions
Provide data driven decision support to the Hotels.com Leadership Team as well as regional marketing teams
Become an expert in the marketing funnel, which includes how we price and where/how we promote our products
Proactively engage with internal and external stakeholders to assess existing and upcoming business needs and participate in presentations of your analyses to a wider audience
At this level, you will have full end-to-end responsibility of running projects, from methodology to analysis with the guidance of a senior manager
Share expertise and best practices with analytical functions across business to develop sound strategies to deliver on future projects
Previous commercial use of a data mining / stat language (R, SAS, Python, SQL) is highly preferred, academic knowledge required
An insatiable curiosity about the online travel industry and how consumers interact with Search Engines or Meta Travel Search sites
Entrepreneurial and self-driven, and a self-responsibility for the insights that you produce

Insight Analyst Resume Examples & Samples

Work closely with client partners to provide accurate and easy to digest analysis
Creating visualisations to present insights and trends
Tertiary qualification in a Quantitative discipline
Strong experience SQL and Qlikview, Tableau or Spotfire
Very strong experience in customer centric statistical modelling

Business Insight Analyst Resume Examples & Samples

Support the analytics effort on strategic business activities, working with product, distribution and operations partners to understand business objectives and then structure the analytics effort to deliver insights that can inform and shape product design and development, customer acquisition and retention, account management and operational excellence decisions
Work collaboratively with key business partners to shape ad-hoc data driven analysis for maximum business insight and impact
Understand detailed business drivers specific to the Personal Banking Product business, in order to provide meaningful direction to interpret findings and action. Make meaning of performance results, identifying and distilling business trends in collaboration with key business partners
Structure and manage the execution of complex data-driven analysis utilizing Host systems, TD EDW, and external data sources
Synthesize, distill and make meaning of findings, and concisely communicate actionable insight
Conduct regular portfolio analysis (e.g. review of account profitability, acquisition, attrition, etc by product group)

Senior Insight Analyst Resume Examples & Samples

Support business units including Schools, FE, PQS and HE for their data and reporting requirements
Look out to develop data capture from outside the business and help enrich our analysis with external data sets and intelligence
Build relationships with outside bodies such as Government agencies
Respond to data queries from business units with accurate and reliable data
Develop a detailed understanding of Pearson customers and products to inform any data analytics
Provide insight and analysis as required by senior numbers of the team or other stakeholders
Build relationships with key stakeholders to understand their data requirements and translate these into viable reports
To learn appropriate software skills, including SSRS and MDX, to build dashboards and reporting environments
To gather requirements from stakeholders and turn these into wireframes and reporting tools as required under the direction of senior team members
To be an active team member and support colleagues in their work
Work with colleagues across the business to standardise data attributes and establish consistency across data sources
Produce regular data reports and dashboards to inform decision making

Operational Insight Analyst Resume Examples & Samples

As a member of the Insights Team within SVBO (Sky Voice & Broadband), You’ll act as a subject matter expert in the delivery of insight and operational reporting for the provisioning and service activation processes used to provide Sky’s mobile product to its customers
Use your previous experience in the Mobile provisioning space to help inform and develop the team and departments wider understanding of the product supply lifecycle, its niches and the area’s in which to concentrate Sky’s resources
Develop reporting templates which highlight the success or failure of our customers journey for the provision of mobile services
Provide insightful commentary on those reports to highlight key messages and issues
Use your interpersonal skills to develop and maintain strong relationships within the business
Encourage stakeholder engagement to promote understanding and buy in for the existing reporting feeds and wider participation in the development of new reports
Liaise with other departments internally within SVBO and wider Sky teams to ensure the timely delivery and correct format of the underlying data
Must have knowledge of data analysis techniques and report template creation
At least 2 years’ experience in a large organisation analysing high volumes of orders across multiple platforms

Insight Analyst Resume Examples & Samples

Discovering trends and insights in consumer and market data
Utilising your technical experience in SQL to extract and manipulate data
Working closely with key stakeholders to deliver your analysis and provide insight
Show interest in advanced analytics and a willingness to learn
Strong SQLexperience
Ror SAS experience desirable

Business Insight Analyst Resume Examples & Samples

Previous experience with Qlikview (analytics) and Veeva CRM preferred
Strong ability to integrate data from multiple sources, apply strategic thinking and logically structure deliverables
Strong ability to work as part of an integrated collaborative cross-functional team managing relationships with numerous internal and external stakeholders
Strong capability in managing multiple priorities while maintaining high standards

Business Insight Analyst Resume Examples & Samples

Advanced level of experience using MS Excel (VBA, Formula etc.)
Knowledge of SQL Server highly desirable
A genuine interest in data analysis and insight
Excellent analytical and both verbal and written communication skills with an ability to convey results to business users, including regular conference calls and presentation of performance to client
Experience in automation VBA / Task Scheduler / SSIS would be advantageous
Experience with contact centre tools such as WFM and ACD / Telephony is highly advantageous
A background in IT, Mathematics or Business
SAPP Business Objects 4 would be advantageous
Educated to degree level
Knowledge of Contact Centre business also advantageous

Insight Analyst Resume Examples & Samples

Champion a culture of analytical curiosity through the development of innovative data driven solutions to business questions
Work closely with stakeholders to fully understand requirements and provide collaborative solutions based on a commercial and analytical understanding
Interrogating the Big Data platform to generate insight from billions of rows of data
Work with IT and the Big Data team to develop the Big Data platforms – scoping requirements, validating data etc
Ownership and development of large programs written in SQL
Producing high quality visualisations and presentations that clearly communicate complicated ideas to a non-technical audience
Deliver analytics priorities by consulting with key stakeholders across Supply Chain (e.g. Supply Chain Leadership and Management team, Store Performance, Forecast and Inventory Planners, Supply Chain Planners, Food Central Support)
Proactively identifying opportunities where analytics can benefit the business
Develop links to other analytics functions within the business and externally
Exceptional problem solving, analytical and numerical skills
Experience developing analytical models in SQL. Experience of porting code between multiple SQL implementations is desirable (including Oracle, SQLServer, Hive, SAS and Impala)
Data visualisation – Ability to create clear, understandable visualisations. Experience of one or more visualisation tool (Spotfire/Tableau/Qlickview) would be beneficial
Experience using at least one of SAS, R, Python or Apache Spark
An understanding of statistical analysis techniques is required, and an academic background in statistics would be advantageous
Ability to interact with the business to understand their needs and how the available data can fulfil those needs. Comfortable liaising with all levels of the business and influencing stakeholders where necessary
Experience working in a fast paced environment and demonstrable experience in managing conflicting priorities
Knowledge of Food/Supply Chain systems and processes would be beneficial
Enthusiasm and desire to learn new tools and techniques

Digital Insight Analyst Resume Examples & Samples

Delivery of key reporting and insights to a range of stakeholders
Supports Senior Manager and Analytics team in ensuring all pages are correctly tagged, specified into projects and aligned to best practice standards
Works with key stakeholders within the Digital Team (marketing, user experience, design teams) to understand analytical requirements and how to most efficiently deliver
Prioritisation of tasks aligned to business objectives and targets
Building relationships across the Digital team and the wider business
Proactively works with Insight Analysts and Managers to identify areas of interest to provide insight
Proactively suggests ways to improve processes and ways of working
Supporting on strategic aspects including leading the development of new analytical initiatives and long range planning solutions
Ensures analytics meets the bespoke requirements of Digital team and that insight supports the delivery of results
Advanced analytical problem solving skills, recognised (internally) as an expert in specialist field
Strong negotiation skills at a senior level, both internally within Virgin Media and externally amongst agency groups and key interfaces
Intimately familiar with a broad range of analytical approaches in their specialist area and the application in a business context
Experienced in use of the Adobe Marketing Cloud, especially Adobe Analytics (formerly Omniture) is extremely desirable
Expert user of Excel and other Microsoft office products (i.e. PowerPoint)
Previous experience in delivering insight

Member Insight Analyst Resume Examples & Samples

Ideally be a graduate with a numerical or equivalent degree (e.g. maths)
Be analytical with a logical mind set and a strong attention to detail
Have an understanding of using customer analysis to derive insight from various sources
Have experience of data manipulation and analytical techniques
Have experience in SAS or related analytical languages (e.g. ‘R’, SPSS). We are looking for applicants with a proven analytical background, aptitude and desire to learn SAS with the potential to progress to more advanced analytics techniques (e.g. text analytics)
Have excellent knowledge of Excel and PowerPoint
Possess strong communication skills with the ability to present findings in a compelling way to stakeholders
Ideally have an understanding of financial services, product and market trends and an awareness of the strategic role analytical insight plays in business decisions
Design and execute analysis of member behaviour using member data and research
Query member data using SAS analytical software
Plan your analysis, interpret your findings from both member data and research, and understand the implications for the direction of our member strategy
Take a proactive approach to the development of new insight by identifying gaps in our member and segment understanding, and designing responses to fill those gaps
Engage with stakeholders and help to facilitate strategic business decisions
Respond to complex business problems with accountability for meeting deadlines
Make strategic recommendations that demand a business response

Business Insight Analyst Resume Examples & Samples

Produce and maintain key reports and dashboards. These reports should include agreed Key Performance Indicators, which have been derived using agreed and accurate calculations and inputs
Align reports and dashboards with data being reported else where within esure
Create high level summaries of large reports for the COO and his team to help make better priorities with, as directed by the Business Insight Manager
Medium level stakeholder management will be an integral part of this role. The individual will need to commonly manage report inputs from members of Corporate Analysis, Reserving and the Financial teams
Responsible for the production of Business Insight input into the Initiative programme weekly and monthly reports. Develop and manage insights that support and direct the business strategy, such as risk modelling, demand modelling, loss ratio projections and lifetime value estimation
Follow an analysis methodology that increases data quality and minimise the risk of error. This should be done through well maintained documents and quality checking on all analysis
Build a network of colleagues across the business to develop and deliver reports and dashboard that have agreed value, which will help improve business performance
Responsible for ensuring effective monitors are place for key aspects of business performance, such as conversion, retention, average premium, loss ratios, risk mix and rate strength
Undertake ad-hoc project work as and when requested by the Head of Business Insight/Business Insight Manager and other parts of the business ensuring that the results are communicated appropriately. The results provided will be used to help solve business problems and/or make strategic business decisions
Accountability for the accuracy and relevance of the analysis carried, ensuring that the results are communicated appropriately
Produce and maintain step by step documents that explain how to run reports/dashboards and calculations
Maintain a glossary of terms and calculations
A high level of accuracy, analysis and presentation is essential
Relevant degree with substantial mathematical/statistical content, perhaps supported by an MSc or equivalent
Proven track record in an analysis role with large volumes of data records, more than 1 million records
Advanced Excel skills, e.g. pivot tables and complex formulae. SAS language would be an advantage but not essential, as would proven experience of applying multivariate statistical techniques (e.g. Regression (GLMs), Clustering, CHAID) to business problems

Senior Insight Analyst Consumer Perception Resume Examples & Samples

Key driver in the definition of requirements, building and deployment of a BI platform that consolidates data from different consumer perception sources, like consumer reviews, social data, YouTube, surveys…
Gather reporting needs and transform them into actionable insights
Plan and coordinate activities across different departments (RDD, IT, Commercial…) and different analytical areas (CRM Analytics, Connected, Reliability…)
Communicate results of reports and insight at different levels (from engineers to Exec)
Development of reporting capabilities related to consumer perception activities: consumer reviews, surveys, social data…
Gathering of reporting requirements, experience translating technical goals and concepts into non-tech speak
Experience designing and building user friendly interfaces (MS Access, MS Excel, VBA…)
Experience building, leading and growing BI/Analytical teams
High degree of numeracy (see education) – someone who is confident with the techniques of analysis in large data sets, eg extrapolation and forecasting techniques, statistical analysis (hypothesis testing, regression)
Ability to handle large data sets
Familiarity with the IT tools to do this, eg SQL…
Flexible and able to prioritise business needs in conjunction with stakeholders
Advanced visualization tools (Tableau, Qlik…)
APIs
Machine Learning techniques

Biz Insight Analyst Resume Examples & Samples

Bachelor’s or Master’s Degree or University Degree or equivalent
Strong knowledge & experience in S11 Reporting platform
Highly analytical and detail oriented with strong written and verbal communication & presentation skills
Leadership in driving the primary support team in working towards issues resolution & common goals
Ability to multitask and prioritize assignments effectively, work autonomously

Business Insight Analyst Resume Examples & Samples

Supporting Pitney Bowes Global Services (all functional units) and, as directed, other internal PB functions or 3rd parties providing client technical product support, installation support, or back office support,
Stake-holder-triggered system and workflow analysis of for understanding of business insight and reporting needs
Elicitation of stakeholder requirements and translating to standardized requirements, mockups, SIPOCs etc. as required to efficiently document BI requirements in sufficient detail to communicate external BI Development Team
Product Owner duties to communicate and clarify requirements in agile report development meetings,
Effective, documented status communication to stakeholders,
Working closely with assigned Project Managers as required: serving as proxy Project Manager when required,
And other assignments as directed
Bachelor's degree in IT Business / Systems analysis and BI domain or equivalent
Demonstrated 2+ years success in Business Analysis, agile development, business reporting development
Demonstrated domain knowledge of global client product technical and installation support
Working knowledge of data models and options of SAP, Salesforce.com, Oracle, MS SQL databases, architectures, and queries
Preferred working data model knowledge of ServicePower and SeviceMax
Experience with Microsoft Office, and MS Access, project management tools, .NET framework, Windows Azure IaaS and SaaS, requirements and project management tools
Fluent in English, Exceptional written and oral communications skills
Ability to travel, including occasional overnight travel

User Insight Analyst Resume Examples & Samples

Apply Web and Analytics skills to mine through BCG knowledge portal digital data and communicate results to stakeholders
Analyze user behavior - patterns, trends and predict, the impact of changes
Identify content opportunities to support practice area goals and key performance indicators
Collaborate with KM and Collaboration teams to optimize intranet resources
Assist with administration and support requests. Quickly respond to ad hoc analytic requests which are common in our data-driven environment
Develop web analytics dashboards for different stakeholder groups
Provide training to new users (from all cohorts) on using the web analytics tool
Assist with the rollout of product releases. Analyze business requirements and collaborate with IT team to translate them into technical specifications for tool enhancements and upgrades
3 years of relevant job experience
Proficiency with web analytics tools like Adobe analytics and Google analytics
Strong analytic and technical thought process and ability to interpret findings
Strong knowledge of current best practices and standards to provide effective guidance to intranet team and page owners
Stays abreast of current trends and best practices in web analytics and digital marketing as well as with analytics tools and techniques
Excellent written and oral communication skills with ability to clearly communicate ideas and results to non-technical business people
Knowledge of Agile methodology is desirable

Organizational Insight Analyst Resume Examples & Samples

Proficiency in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources
Interpersonal and communication skills to positively convey findings and influence senior leadership & faculty
Demonstrated experience querying, processing, analyzing, and reporting on large data sets
Experience in all phases of research conducted at an academic institution is preferred

Insight Analyst Resume Examples & Samples

Work across BT portfolio’s to understand customer behaviour & drive revenue for BT
Provide analytical consultancy, recommend best practice, and improvement to process and targeting
Use data mining software to develop and deliver deep insights from granular, large data sets
Develop expert knowledge of the area (process, priorities, capabilities, data etc.) for the projects you work on and act as a business consultant – translating data insights into actionable recommendations
Drive the optimisation of ‘below-the-line’ marketing budget steering customer selections and optimising campaign targeting and segmentation based on models and own analysis
Deliver ad-hoc analytics and strategy recommendations to ATL marketing, propositions, CS and other parts of consumer as assigned from the team
Degree in maths/statistics/engineering/sciences
Digital marketing experience, with knowledge in creating user journeys
Knowledge of Adobe Analytics or Google Analytics
Application of quality assurance best practice. Able to ensure outputs are accurate, tightly aligned to brief and consistent with all team outputs
Ability to analyse and synthesize available data to extract value-added insights for clients
Excellent presentation and communication skills, with ability to engage with senior managers

Consumer Insight Analyst Resume Examples & Samples

Build relationships and work in a collaborative environment
Must have a car
Previous research experience
Familiarity with a statistical package (SAS, SPSS/PASW)
Degree in marketing, statistics, sociology, psychology, business, or economics

Insight Analyst Resume Examples & Samples

Proven Experience of technical analytical skills both Qualitative and Quantitative, used to inform solution development
Understanding of Nudge principles, Behavioural economics, Big Data, and Randomised control trials
Experience of using analytical tools to interrogate and present data including SQL, VBA and JAVA
Extensive Project lifecycle knowledge with the ability to deliver to tight deadlines
Experience of using various data warehouse sources to draw down data to drive insight
Keen interest in analytical approaches and research used within L&D environments across industries

Performance Insight Analyst Resume Examples & Samples

Be responsible for supporting the AVP Performance Insight Manager in the development and delivery of high quality, value adding analysis and insights including the production of Executive Presentations, proactive analysis and commentary. The role holder is responsible for managing the accuracy and data integrity of the insight reports that are presented to senior leadership stakeholders to support their understanding of business performance
Develop and maintain an excellent understanding of activities and enablers across Barclays Business and Barclays UK that influence business performance that will support delivery of Barclays Corporate strategic and commercial objectives
Develop and maintain a good understanding of external Market business forecasts to support reporting and insight capability
Excellent stakeholder management with advanced written and oral communication skills
Advanced numerical and analytical skills
Advanced VBA & SQL skills
Self-motivated, takes ownership of responsibilities assigned to him/her and working towards closure of issues
Able to pay attention to detail and demonstrate awareness of internal controls
Ability to cope with change in very tight deadlines
‘Can do’ attitude with the confidence, composure and common-sense to interact with staff at all levels, including Senior Executives

Insight Analyst Resume Examples & Samples

Produce data extracts from various systems and ensure delivery in line with requirements and clearly defined SLA’s
Deliver existing and new reporting requirements
Creating, manipulating and Interpreting large data sets
Analyse data sets and make observations and recommendations for change/improvement
Support ad-hoc requirements for data and analysis
Ensure key Data Governance principles are adhered to across all our work-streams
Identify and lead on opportunities to improve what we do and how we do it
Proven Experience of using business objects
Expert Microsoft Excel & Access skills
A thorough understanding of KPI’s across a Sales, Service & Planning environment
The ability to present data, findings and recommendations in a clear manner
Excellent Communication & Stakeholder management skills
The ability to think outside the box to create innovative solutions to challenges faced
The ability to work under pressure

Business & Insight Analyst Resume Examples & Samples

We are seeking an ambitious and confident individual with a range of technical skills who will support business strategy and growth
Provide expert analytical support for the business working with both qualitative and quantitative data
Identifying and sourcing appropriate data sets from across the business to provide insight into key business problems and their possible solutions
Identifying and sourcing appropriate data from the marketplace to support sales and subsequent bid programmes
Delivering innovative and industry leading customer insight recommendations through the application of statistical and mathematical techniques to internal and external data
Communicate complex quality related concepts in simple terms to all levels of the organisation and clients
Keep up-to-date with current industry thinking and market place initiatives
Identify and make recommendations on emerging technologies and new approaches to the analysis of qualitative and quantitative data
Assist in the management of our CRM and sales buying database
Proficient in using various analytical tools including Excel and analytical software
Statistical analysis and techniques
Experience of using statistical software
Experience in the analysis of qualitative data (e.g. customer feedback and other unstructured data) using text analytics tools and techniques
Experience of the theory of customer satisfaction / loyalty methodologies, and customer research (qualitative and quantitative) techniques
Solve multifaceted business problems
Present theoretical models and practical solutions to Managers
Sound commercial judgement

Business Insight Analyst Resume Examples & Samples

To drive and deliver key business objectives around productivity & efficiency improvements
To manage real time & Monthly KPI performance
To deliver business reporting & analysis on performance metrics
To attend and schedule meetings to support awareness of performance and trends and agree actions to deliver business objectives
Raise and follow through to resolution IT issues impacting the performance
Working with all Nespresso functional teams to review business requirements and coordinate offline Training/Meetings or resource requirements with no detriment to the experience
Excellent analytical & data analysis skills
Excellent excel skills
Plan, prioritise and manage time, resources effectively

Business Insight Analyst Resume Examples & Samples

Ability to work in a fast paced and deadline driven environment
Advanced problem solving, conceptual and organizational skills
Strong analytical skills, data presentation/visualization and technical capabilities that allow summarization and interpretation of data to formulate for presentation to clients
Strives for continuous improvement through training, self-paced and group settings, & other learning opportunities
Exhibits leadership, coaching, and mentoring skills to provide strategic and analytical guidance to team members
Ability to anticipate customer needs and guide clients in structuring needed reports
Make recommendations based on analysis and interpretation of data
Ability to develop and maintain documentation
Ability to work independently with minimal supervision and in situations with minimal requirements provided
Ability to adapt to various Patient Accounting systems
Advise and partner with clients on strategy alignment and best practices
Position requires basic business skills, an understanding of general financial operations and major AR goals, preferably in the healthcare environment
Advance knowledge of relational database management systems such as AS/400, Showcase, MS Access, MS SQL Server/MySQL
Advanced SQL language skills (creating complex queries and stored procedures)
Proficient (high skill level) with various desktop applications such as Microsoft Excel, Word, PowerPoint and/or Access
VBA, Tableau, Power BI, MicroStrategy or similar experience required
4 year college degree in Business, Accounting, IS, Engineering and 5-7 years analytics and reporting experience
Must be able to work in sitting position and use computer and answer telephone

Consumer Insight Analyst Resume Examples & Samples

1) You have a dynamic personality and you welcome change and adversity
2) You’re a hard worker who’s always been an over-achiever and takes advantage of every opportunity to prove that you’re the best
3) You work well in a team environment as well as on your own
4) You provide excellent customer service and thrive in a challenging and fast-paced work environment
Evaluates the Spokane market media expenditures and collaborates with sales managers on key categories and prospects
Assist the sales team with developing new prospects and leads through research/insights
Support sales team with insights for revenue development
Collaborate with Sales Managers and Account Executives in customizing insightful presentations for our clients
Write and design sales collateral using analysis and research that will support the Account Executives
Participates in client presentations and insight meetings as an extension of the sales team
Proactive individual who takes “initiative” rather than taking on a “wait to be asked” mentality
1+ years in media, web analytics, digital or advertising research or related fields
Experience managing projects, effectively handle multiple tasks and coordinating with others
Strong communication skills both verbally and electronically
Creative writing and design skills
Track record of success and drive to be the best
Proficient in Microsoft Office products, must be accustomed to working with and manipulating large amounts of data
Experience with Adobe Creative Suite (specifically Photoshop, Illustrator, InDesign) preferred
Knowledge of broadcast media and industry software, Nielsen, Marshall Marketing, KANTAR, & ComScore a plus

Consumer & Market Insight Analyst Resume Examples & Samples

Liaise with Research Agencies on Projects & Quotations
Supervise fieldwork independently and knowledge of product testing protocols and research approaches
Track projects for respective region and advise on budget allocation
Tabulate data for presentations on Product Test Results
Ensure proper application of approaches and contribute to the effective completion of the projects assigned
Employ logical and new approaches on data and project management
Bachelor degree in relevant field
3 years of relevant work experience in statistics related field or research agency
Board knowledge of statistics and psychology
Responsible and objective
Self-motivated and creative

Digital Insight Analyst Resume Examples & Samples

Proactively works with Insight Analyst and Manager to identify areas of interest to provide insight
Experienced in use of the Adobe Marketing Cloud, especially Adobe Analytics (formerly Omniture). Experience of tag management systems, especially Tealium, is beneficial
Extremely proficient in Excel

Senior Insight Analyst Resume Examples & Samples

Develop and agree analytical methodologies, selecting appropriate tools, data sources and approaches to answer the requirements
Translate model results to provide clear recommendations for the business
Work as part of a cross functional team to design and implement model scoring and integration with Selections
Provide additional analytical support and insight to inform and influence business decisions
Build accurate models using specialist techniques (propensity, linear, logistic, decision trees, segmentation) and software (SAS, EMBlem), and validate models to ensure appropriate use and application
Monitor the effectiveness of models on an on-going basis to ensure they are fit for purpose and deliver model refreshes where necessary
Work with relevant stakeholders to support the development and embedding of new MI and performance tracking metrics to ensure timely and accurate reporting of various BTL activities
Collaborate with other data and analysis driven areas of the business (Pricing, Finance, CCO) to develop a comprehensive understanding of data, tools and techniques, and translate these to the Marketing stakeholders to ensure their impact is captured and considered as part of the analytical project
The Senior Insight Analyst will ideally come from an Insurance/Financial or numerical background
SAS programming and Statistical modelling skills
Our analysts need to provide actionable recommendations to the business so strong communication and presentation skills will be highly desirable

Insight Analyst Resume Examples & Samples

Degree level education or equivalent industry experience
Expert in statistical analysis and techniques
Experience of data analysis and insight
Experience of using Minitab or other statistical software
Experience of the theory and application of customer satisfaction / loyalty methodologies, and customer research (qualitative and quantitative) techniques

Consumer Insight Analyst Resume Examples & Samples

Perform verbatim analysis
Partner with leader to communicate findings in a clear, compelling and creative way
Critical and creative thinker with a willingness to try different approaches
Knowledge of Disney stories and characters, and the Intellectual Property we own (Marvel, Pixar, Lucasfilm)

Insight Analyst Resume Examples & Samples

Perform deep dives and identify target segments for cross/upsell using transactional and site analytics data (both raw clickstream and from automated tools) that help us understand customer and market behaviours
Understand and gather site analytics business requirements and communicate to BI, become the point of contact between site analytics team and BI
Develop and maintain custom dashboards and reporting solutions for site analytics to facilitate in more timely delivery of insight

Market Insight Analyst Novozymes Resume Examples & Samples

Collect, assess and analyze (from the internet and various databases) market, customer, and competitor information related to Novozymes’ businesses
Plan, design, and execute market research studies – collect, compile and verify information (e.g. market, demographic, economic, and other financial data) from internal and external sources (e.g. databases, articles, statistics, industry reports) and in some cases conduct primary market research
Analyze the results – structure and analyze primary and secondary information in order to answer the defined key questions
Establish conclusions – answers to key questions, the implications for Novozymes and the recommendations to senior marketing managers
Make structured and concise communication – prepare and present the work typically in a PowerPoint format, e.g. to industry group, global marketing team or other relevant forum
Participate/lead ideation sessions to identify revenue growth opportunities for Novozymes
Assist Marketing Managers towards better market understanding, trend analysis, calculation of market potential and penetration, opportunity assessment, marketing claims, etc
Develop company profiles and other analysis with specific insights as the information relates to Novozymes
Execute responsibilities fairly independently with good stakeholder management
MBA from premier institute
3-5 years experience in market or financial research, for example as part of research support for a large multinational corporation, consulting firm, or investment back
Experience in driving/managing client/corporate projects
Experience working with Microsoft Office software, specifically Excel and PowerPoint
Good English communication skills – verbally and written
String analytical skills with a service minded attitude
Experience working remotely with contact to colleagues located at different locations around the world
Ability to prioritize and manage several tasks simultaneously
He/she does not need to have expertise in enzymes or the industries that Novozymes supplies to, although relevant experience is preferred

Market Insight Analyst Resume Examples & Samples

Previous experience of using retail market data such as Kantar Worldpanel, Edited, AC Nielsen or IRI
Excellent communication skills and presentation experience
Ability to identify opportunities for improvement to drive commercial benefit
Positive, proactive approach with good attention to detail
Excellent computer literacy, specifically Excel and good knowledge of analytical formulas
Knowledge of online retail clothing industry would be desirable

Senior Insight Analyst Resume Examples & Samples

You’ll be getting involved in lots of projects, primarily focusing on how we can attract new customers based on your findings from analysing our huge datasets
Apply comprehensive knowledge and understanding of concepts, techniques and procedures of a variety of statistical and modelling techniques to support learnings and produce insight
Support the use of models and other information in a variety of frameworks to help optimise the use of the acquisition budget and associated activities
You’ll help in driving improvements in the analytical best practice
Taking the lead on projects, co-ordinating and combining insight from multiple functions to provide clear analytical solutions
Working with the wider team, you’ll help translate technical, data-centric information in to user-friendly, easy to digest information
Work with a variety of data providers, vendors and agencies
Advanced analytical and modelling skills
Use of SQL, SAS, SPSS, R and/or other software for performing analysis. We use a mixture currently across the team but if you have one tool of choice over others then please don’t let this put you off - we can show you how to use others
Excellent understanding of the application of analytical techniques such as linear and logistic regression, decision trees among others
Numerate, data-focused degree
Excellent technical and innovation skills with good business/marketing understanding to exploit them
You’ll be a strong communicator, with a great ability to develop strong relationships with colleagues and other departments
Intimately familiar with a broad range of analytical approaches, and research techniques and tools to generate data-derived insight
Able to manage situations of complexity with positive outcomes
Builds and develops the business and functional skills of more junior team members (Maybe replace with) Works well as part of a team of analysts to share, learn and develop each other and achieve great things
Familiarity with emerging technologies and its impact on analytics and user behaviour
Ability to clearly communicate actionable insights and complex findingsProven experience of working across multiple disciplines with competing priorities

Viewing & Audience Insight Analyst Resume Examples & Samples

Use internal and external data sources to provide quantitative research and insight into TV consumption and behaviour that informs DE strategy, such as content acquisition and marketing activities
Develop and manages both regular reporting processes and ad-hoc projects as required by the business
Ensure the quality, relevance, timeliness and cost effectiveness of insights delivered, with the intent to facilitate positive change in DE’s performance in the short, medium and long term
Understand business objectives and commercial implications and tailors insight solutions to maximise efficacy
Take a leading role in communicating the insights to relevant audiences both inside and outside of Digital Entertainment, proactively alerting the business to trends
Intuitively understand the needs of internal stakeholders, and distil appropriate insights from large volumes of data
Provide business Intelligence through the collation of market intelligence and customer research
An expert in data analysis and reporting
Knowledge of BARB data (Broadcasters' Audience Research Board)
Advanced Excel & PowerPoint skills, knowledge of SQL
Experience handling a broad range of analysis and data types
Excellent communication skills, able to articulate information effectively, tell a story with data and present to stakeholders
Excitement for the Media/Entertainment industry
Any exposure to QlikView would also be an advantage

Senior Market Insight Analyst Resume Examples & Samples

Interrogate multiple market data sets to identify significant and/or relevant shifts and seek to understand the drivers behind these changes
Validate the impact of market trends on our own brands with internal business actions such as pricing and footprint tactics
Overlay and correlate data sets in order to understand market and competitor dynamics, identifying strengths, weaknesses, opportunities and threats
Monitor and evaluate the market, channel and pricing forecast trends to be fed into the marketing and business budget planning process every 6 months
Critique data sets based on sampling bias, collection methodology and spotting data that is contrary to a trend
Develop an all-round knowledge of the general insurance market in the UK
Produce monthly dashboards across Car, Home and growth product categories using market intelligence from a host of suppliers to inform on business trading performance and bring key insights to life
Support and contribute to other regular in-depth and ad hoc market and competitor insight reports produced by the Insight Team that get published on the company’s Market Intelligence Insight Hub
Promote and be the go-to expert on the Insight Hub and Pricing Portal to ensure the business gains the full value of the tool and drives action from the data
Report to the appropriate specialist department any instances where there is reasonable suspicion that a customer relationship might involve any aspect of money laundering or fraud, or is being established or operated in relation to a suspected person such as an individual linked to terrorist financing. Remain aware of the responsibility not to act in breach of stated policies, and ensure receipt of adequate training
Identify, own and manage the risks involved in running our business appropriate to the role, in line with the Direct Line Group risk framework
Undergraduate degree or equivalent, preferably in a business, economics or statistical discipline
Experience working with data, preferably within an insight function
A good understanding of the insurance/financial services market
Strong commercial focus
Results driven and able to work to tight deadlines
Ability to manage several projects simultaneously

Insight Analyst Resume Examples & Samples

2-3 years experience across different analytical coding languages (python, SQL, R) and tools (Tableau, Qlikview) for understanding business and customer performance
Experience of modelling, visualising and interpreting data and communicating this to help inform business decisions
Experience with Microsoft office suite and strong excel skills
Ability to relay technical knowledge to stakeholders with various levels of technical knowledge
Highly numerate, with a desire to understand customer behaviour through data
Enthusiastic and self-motivated, with the ability to work on technical projects proactively

Senior Insight Analyst Resume Examples & Samples

Build and maintain key stakeholder relationships to understand and inform key deliveries and decisions which may impact upon complaint volumes
Attend relevant business area service review committees to communicate complaints performance and inform service improvement discussions
In collaboration with business areas, agree root cause analysis areas of focus which are cognisant of existing strategic investment and service improvement activity
Forecast and monitor complaint volumes and ratio by product/journey/channels to facilitate the identification of worsening service performance
Liaise with the specialist complaint handling function within Member Service and Complaints to identify emerging issues which are causing high detriment
Performing root cause analysis on a diverse range of MI sources to identify gaps and opportunities and develop reasoned recommendations for change from findings and insights
Monitor service improvements through to implementation and assess the complaints benefits realised
Above all you will need to be driven, naturally curious and passionate about driving service improvements which result in a reduction in member complaints

Insight Analyst Resume Examples & Samples

Utilize best-in-class analytics tools within the Adobe Marketing Cloud (SiteCatalyst, Ad Hoc, etc.), to perform analyses and provide interpretation, guidance and recommendations to aid marketing decision making and drive business performance
Conduct detailed analysis (experience of cluster and time cohort analytics a big plus) to understand the product usage, e-commerce and conversion funnels and provide insights and strategy around marketing program development
Develop a holistic understanding of the customer journey within the various work and process flows to help improve acquisition and retention within the region
Create and update internal dashboards to present data & insight in a meaningful and compelling way
Effectively respond to requests for ad hoc analyses
Collaborate with other team members to synthesize learnings from other analyses/sources to present holistic analysis and recommendations to stakeholders
Proactively identify gaps and opportunities in Adobe’s marketing activities and use data to communicate recommendations to improve marketing performance to stakeholders
Ensure solutions are scalable, repeatable, effective, and meet the expectations of stakeholders
Participate in defining technical and methodological requirements to improve the Analytics tools and infrastructure used at Adobe

Senior Insight Analyst Resume Examples & Samples

Identify and integrate disparate data sets to support hypothesis driven problem solving
Build meaningful relationship with data providers, fellow team-mates and key stakeholders
Deliver impactful insights based on hypotheses around select customer experience and loyalty topics
Lead brainstorming sessions to develop new ways to understand Dell EMC’s information
Demonstrate the ability to synthesize data into insights including communicating those insights in writing and in conversations

Senior Insight Analyst Resume Examples & Samples

Build and oversee a team of analytics professionals in our new Madrid office to deliver insights on customer behaviour to the business
Work closely with the Dublin based analysis team to ensure regular business insights are delivered on time and accurately
Understand the key figures that the team produces and the process that has been taken to get these
Interpret the business meaning and recommendations from the reporting and modelling that has been done
Identify potential efficiencies in these processes and scope with BI to automate
Understand all sources of data available and how to query them to accurately produce figures that the business can make decisions on
Understand and gather analytics business requirements and communicate to BI, become the point of contact between site analytics team and BI
Support the delivery of daily and weekly reporting
5+ years experience across different analytical coding languages (python, SQL, R) and tools (Tableau, Qlikview) for understanding business and customer performance, preferably within a marketing context
2+ years experience of overseeing analytical projects
Knowledge of standard industry web analytics tools (e.g. Adobe, Google Analytics, Coremetrics etc.) would be preferred but is not required
Degree in a technical subject (maths, engineering, computer studies, economics)
Attention to detail and good time management and prioritisation skills a must

Insight Analyst Resume Examples & Samples

A genuine interest in data analysis and insight with experience in managing large data sets
At least 3 years’ experience of providing insight both operational and customer centric
Excellent analytical and communication skills with an ability to convey results to business users
Experience in collating, manipulating, analysing & presenting data in a clear manner
Advanced level of experience using MS Excel (Macros, Formula etc.)
Advanced level of experience using MS PowerPoint
Highly proficient in SQL
An aptitude for both efficient and accurate working
A willingness to work independently when required using own initiative
Able to deliver accurate MI to senior stakeholders and Board members to tight deadlines
Although not essential, a good understanding of Contact Centres / Telecoms Operational processes would be beneficial
Experience in Automation VBA / Task Scheduler / SSIS would be advantageous
Knowledge of Nexidia Speech Analytics tool

Business Insight Analyst Resume Examples & Samples

Independent, logical thinker with strategic view of reporting offerings and proven ability to perform detailed data analysis, make recommendations and develop analytical reports and models that provide solutions for client
Advanced organizational, communication, customer service, interpersonal, and time-management skills
Ability to manage multiple projects simultaneously and voice concerns with the management when needed
Expert knowledge/experience with reporting systems
Expert level knowledge of relational database management systems such as AS/400, Showcase, MS Access, MS SQL Server/MySQL
Expert level knowledge of desktop applications (Microsoft Excel, Word, Access and PowerPoint)
Tableau, Power BI, MicroStrategy or similar a plus
Extensive experience as an Operations Reporting Analyst III

Business Insight Analyst Resume Examples & Samples

Good interpersonal skills and ability to work well with other team members and customers
Respectful of all levels
Position requires basic business skills, an understanding of general financial operations
And major AR goals in the healthcare environment
Strong analytical skills that review, interpret, summarize, and make recommendations to clients
Ability to demonstrate strong prioritization of projects and manage multiple deadlines
Proficient (medium to high skill level) with various desktop applications such as Microsoft
Excel, Word, PowerPoint and/or Access
Team Player - Always willing to help in whatever way possible and go the extra mile to get
The job done
Intermediate knowledge of relational database management systems such as Showcase,
MS SQL Server/MySQL, MS Access and/or AS/400
Intermediate problem solving and organizational skills
Intuitive - Has the ability to figure out what customers need or what would be helpful to the
Customer before it is either brought up by them or requested by them; helps customers
Understand data and helps user define reporting needs

Senior Insight Analyst Resume Examples & Samples

Analyze structured and unstructured data using statistical analysis (e.g., t-tests, ANOVA, regression)
Research, design and implement statistical models and algorithms to analyze diverse and large data sets
Use advanced data visualization techniques to explain research and analysis results
Provide ad-hoc analysis to address specific business questions from stakeholder groups
Create and maintain reports and dashboards that show trends and results
Document and facilitate sharing of research findings in appropriate formats (technical documents, white papers, ppt presentations, etc)
Ensure calculations, approaches, and data behind analysis are sound
Possess expert knowledge of a variety of data sources and metrics leveraged by the team
Take a leadership role on larger research initiatives (e.g. assist in developing the plan and approach, take the lead where multiple researchers are involved, etc)

Insight Analyst Resume Examples & Samples

Developing insight and understanding of UK business premises and VM network serviceability
Apply comprehensive knowledge and understanding of concepts, techniques and procedures of a variety of statistical techniques to produce insight
Developing insight and understanding of VMB’s customer base, their products and spend
Developing dashboards and tools to improve our profiling and segmentation capabilities, and initiate processes to industrialise insights into action, such as price change activities
Generating contact files for telemarketing, direct marketing and email marketing campaigns
Providing targeted campaign leads to sales and tracking performance
Technical competency in analytical tools such as Excel, SQL, Qlikview, Qliksense, Netezza, R, Salesforce, Adobe Marketing Cloud
Good commercial understanding, i.e. understanding of what is commercially important to VMB, and therefore how analytics can be applied to furthering the business goals
Excellent technical and innovation skills with good business/marketing understanding
Ability to present to and communicate with others outside of the immediate team
Good cross functional working skills, with the ability to drive new analysis into areas outside of Analytics and Insight

Senior Business Insight Analyst Resume Examples & Samples

End-to-end delivery of analysis and projects for senior stakeholders in Virgin Media
Development of new metrics to ensure relevant and accurate business measurement
Act as a business representative and ambassador for Group Business Intelligence by upholding core values of pace, rigour and commercial focus
Must be able to demonstrate consistent track record of delivering complex, analytical projects of commercial significance in a challenging environment
Experience within a business reporting team and developing business measurement capabilities
Expert at working with non-technical stakeholders to translate their questions into hypothesis lead analytical tasks and potential metric development
First rate communication and influencing skills
Previous experience in high placed Insight and Analytics teams
Experience of Telecommunications industry desirable
SQL data skills that cover data integration, validation, database development and data modelling as needed for analytical work
Strong analytical skills using one or more of Excel, R or Qlikview
Experienced with large data sets

Senior Insight Analyst Resume Examples & Samples

Support Nielsen Local Teams on quotations requested from Client HQ
Support Client Business Partners on Governance and/or Program Deployment Matters
Develop insightful multi country trend presentations or other issue based cross-country analysis
Customize Thought Leadership material to be more relevant for client audience
Be involved in various ad hoc analytical multicountry projects or requests from HQ
Connect as appropriate with the broader international analytic community for best practices approaches understanding and sharing

Credit Risk Insight Analyst Resume Examples & Samples

Lead multiple projects of credit risk analytics and reporting in UK Home PP
Identify key performance trends and segments deserving additional focus, drawing out key messages to drive change
Present to senior management in relevant forums
Proactively identify opportunities to improve business performance and reduce the number of accounts in arrears by using appropriate credit risk analytical techniques to analyse data and drive understanding of portfolio trends
Coach and support the development of one or more junior analysts as appropriate
Provide an effective personal contribution to the sharing of knowledge, ideas, and information relating to credit risk management across the business
Build, maintain, and leverage a relevant stakeholder network across all levels of the business and externally
Represent the department and company in an appropriate manner when dealing with other parts of the company, regulatory bodies and third parties
Offer feedback and ideas for continuous improvement, motivating colleagues to do the same

Senior Insight Analyst Resume Examples & Samples

Extracting, manipulating and executing in depth analysis on large data sets
Defining and developing SQL queries to provide data extracts
Investigating and interpreting complex unstructured data and translating that into value driven insight
Developing and implementing appropriate dashboards and reports
Evaluate and identify key client trends
Carrying out data modelling utilising tools such as SAS, SQL, and Excel to create propensity, regression, CHAID, clustering models to help understand customer behaviours and build scenarios
Building client segment models and profiles to enable the business to identify new high value business and those at risk of churning
Communicate complex data and methodologies clearly and effectively to internal and external stakeholders
Responding to business queries promptly and delivering meaningful data
Degree level educated within a highly numerate discipline
A strong knowledge of SAS/SQL scripting language for data manipulation and extraction
Deep experience with of Business Intelligence Tools and concepts (SAS, Tableau, OLAP, Reporting and Data Analytics)
Experienced user of Tableau
Experienced user of SAS and data modelling; prior data analytics and optimisation experience, specifically focusing on segmentation, regression or clustering
Good database/data warehouse knowledge
4+ years of experience of working in a data/business intelligence function
What You Need to Succeed
Excellent analytical and numeracy skills
Self-motivation and commitment to deadlines
Approach problems with curiosity and open mindedness
Ability to work across multiple projects and balance workload effectively
Excellent communication skills and experience engaging with internal stakeholders
Genuine passion for Business Intelligence and new and emerging solutions and trends

Business Insight Analyst Resume Examples & Samples

Align reports and dashboards with data being reported elsewhere within esure
Medium level stakeholder management will be an integral part of this role. The individual will need to commonly manage report inputs from members of Corporate Analysis and Financial teams
Support the production of Business Insight reports on a daily, weekly and monthly basis
Develop and manage insights that support and direct the business strategy, such as customer profiling, demand modelling and Retail volume forecasting

Insight Analyst Resume Examples & Samples

To use SQL to mine data from a variety of databases including loyalty DB, EPOS/transactional DB, and online analytics to identify trends and to draw sound commercial analysis and recommendations
Use of Core Metrics and Hitwise to support with online 'path to purchase' insights
To support various functions with the business such as commercial, online, property and marketing with strategic insight on the consumer demographics and behaviour
To build strong relationships with other departments within the business and respond to their queries around consumer behaviour
To support CRM with customer targeting for e-mails and post campaign analysis

Business Insight Analyst Resume Examples & Samples

Intermediate knowledge of relational database management systems such as Showcase, MS SQL Server/MySQL, MS Access and/or AS/400
Intuitive - Has the ability to figure out what customers need or what would be helpful to the customer before it is either brought up by them or requested by them; helps customers understand data and helps user define reporting needs
4 year college degree in Business, Accounting, IS, Engineering and/or 3-6 years of experience

Consumer Insight Analyst Resume Examples & Samples

Perform in-depth quantitative analysis to identify key trends, issues, and opportunities to optimize marketing spend, improve customer retention, increase product interaction, and maximize ROI and profit
Derive business insights and present recommendations to stakeholders and executive leadership
Build dashboards around new customer behavior, outlining KPIs around usage, churn, and engagement
Assist in building out marketing channel effectiveness reports to look at brand awareness, brand Cengagement, and conversion
Ensuring data integrity across all marketing channel acquisition sources
Analyze and aggregate effectiveness of marketing campaigns from new customer acquisition and tying marketing attribution to post-conversion lifetime value
Create dashboards and reports on campaign performance and marketing analysis
Export, organize, and aggregate data for market intelligence
Bachelor’s Degree in Applied Mathematics, Statistics, Marketing Science or a related discipline
5+ years of experience in digital analytics, quantitative analysis of marketing data, customer segmentation, online product, and ROI analysis
Proficiency with digital marketing analytics tools, Adobe Analytics is a plus
Experience with marketing attribution and data management platforms
Must be proficient with SQL and Excel. Experience with SAS is a plus
Ability to effectively manage multiple tasks across projects running concurrently
Refined communication skills for sharing ideas and delivering presentations to executives and both technical and nontechnical audiences at all levels of the organization

Insight Analyst Resume Examples & Samples

Preferably educated in an analytical field like Mathematics, Statistics, Economics, Operational Research and interest in furthering career in Analytics
Ability to analyse noisy data and create actionable insight in a contact centre environment
Experience of writing and presenting analytical findings in a clear and easy to understand way
Experience of identifying / developing analysis methodologies to address new data situations
Experience and knowledge of call centre management tools like CMS/ Avaya is highly desirable
Understanding and knowledge of Dialler strategies using filters and call pacing advantageous
Usage of Speech Analytics in a contact centre environment desired
Advanced user of Excel (pivot tables, vlookups, macros), Intermediate user of PowerPoint and Word
Knowledge of using SQL, SAS, R preferred
Able to work with stakeholders to understand critical issues and how analytics can support decision making
Experience in developing and presenting strategic recommendations based on robust analytics to a senior audience
Data governance including; ethical use and storage of data
Strong stakeholder management – able to keep business partners fully informed of plans, progress, and make them aware of any issues / risks that need to be managed
Able to take a strategic perspective and focus on critical issues
Ability to multi-task and make decisions in highly dynamic situations
This opportunity would suit a candidate with 2+ years call centre experience with some exposure to data analysis, planning and forecasting

Download Insight Analyst Resume Sample as Image file

Related Job Titles

Collateral Analyst Resume Sample

Transaction Services Analyst Resume Sample

Graduate Analyst Resume Sample

Client Analyst Resume Sample

Privacy Analyst Resume Sample

Reinsurance Analyst Resume Sample

Command Center Analyst Resume Sample

Threat Analyst Resume Sample

Field Analyst Resume Sample

Targeting Analyst Resume Sample

Income Analyst Resume Sample

Analyst Specialist Resume Sample

Browse More

Insight Analyst Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Insight Analyst resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Product Insight Analyst Resume Examples & Samples

Senior Consumer Market Insight Analyst L Oreal Uk&i Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Digital Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Digital VOC & Business Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Category Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Senior Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Senior Insight Analyst Resume Examples & Samples

Operational Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Digital Insight Analyst Resume Examples & Samples

Member Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Senior Insight Analyst Consumer Perception Resume Examples & Samples

Biz Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

User Insight Analyst Resume Examples & Samples

Organizational Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Performance Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Business & Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Business Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Consumer & Market Insight Analyst Resume Examples & Samples

Digital Insight Analyst Resume Examples & Samples

Senior Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

Consumer Insight Analyst Resume Examples & Samples

Insight Analyst Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume