Field Analyst Resume Samples

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L Ferry

Lou

Ferry

93039 Novella Village

Dallas

+1 (555) 640 7176

93039 Novella Village

Dallas

Phone

p +1 (555) 640 7176

Experience Experience

Chicago, IL

Coatings Field Analyst

Chicago, IL

Kautzer, Wolff and Bashirian

Chicago, IL

Coatings Field Analyst

Perform testing, analysis, troubleshooting, and process monitoring to predict, prevent, and solve production and quality issues in a manufacturing environment
Monitoring and troubleshooting of paint process and quality issues
Supporting new product trails and launches
Chemical sample collection and packaging
The contributions of the coatings field analyst will enhance our company’s relationship with our customer and help us fulfill long term business objectives
The tasks of the successful applicant will support daily business operations and add value to the customer’s manufacturing process
Tracking of customer inventory

Chicago, IL

Analyst, Field Collection Ops

Chicago, IL

Mayert and Sons

Chicago, IL

Analyst, Field Collection Ops

Proactively indentifies improvement opportunities in both the resldential and commercial save rates
Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks
Provides analytical support of actual results against budget and feasibility of proposed business strategies
Supports efforts to maintain accurate master data. Extracts data and provides analysis of master and transactional data
Establishes and maintains effective and timely communication with local vendors to ensure SLA compliance
Conduct regular audits to ensure data integrity
May conduct regular HRIS maintenance and audits to ensure the quality of data integrity

present

Dallas, TX

Analyst, Field Collection Performance Metrics

Dallas, TX

Turcotte, Langworth and Huel

present

Dallas, TX

Analyst, Field Collection Performance Metrics

present

Provides weekly, monthly, and annual reports. Provides special reports and analyses to support the business as necessary
Provides user feedback to management and helps influence future systems enhancements
Assist partners with restoring services to customers when they encounter error messages
Provides analysis prior to and following any recommended changes
May provide guidance and direction on complex HRIS transactions
Creates and maintains multiple operational reporting tools
May create and maintain compliance reports that identify discrepancies within the Company's billing systems

Education Education

Bachelor’s Degree in Science

Duke University

Bachelor’s Degree in Science

Skills Skills

Ability to effectively share technical information and train and mentor less experienced or knowledgeable team members
Basic knowledge of PCs, understanding and use of Windows Operating System, Windows Office products and communication software. Basic analytical, problem solving, multitasking, and time management skills with consistent attention to detail
This position involves regular walking, standing, sitting, hearing, seeing, talking, climbing ladders/stairs, twisting, stooping, kneeling, squatting, crouching, bending from waist and knees, reaching above shoulders and overhead. The position also involves regular moving/pushing/pulling/carrying items under 75 pounds and lifting items under 75 pounds from floor to waist and waist above shoulders. Involves use of hands and fingers for writing, typing on a keyboard and using a mouse. May involve close vision, color vision, depth perception and focus adjustment
Basic knowledge of related systems, interfaces and dependencies
Ability to comprehend issues involving little to no concrete variables in non-standard situations as well as problems that are undocumented
2-3 years knowledge of personal computers, networking, Microsoft Windows OS, and Active Directory. Microsoft Office products and various other types of Office programs a plus, Knowledge of various Point of Sale applications
Ability to read, interpret and create technical documents and effectively present information for one-on-one and small group situations to VP’s, customers, clients, and other employees of the organization
Certified, or has the working knowledge to obtain these certifications : Mac Integration Basics (MIB), Apple Certified Macintosh Technician (ACMT)
Provide Product troubleshooting, diagnosis, and repair on (but not limited to) the following products: Mac OSX Microsoft Office for Mac, Macbook, Macbook Pro, Macbook Air, iMac, iPad, and iPhone
Has strong working knowledge of Adobe Creative Software for Macs

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Analyst, Field Services Resume Examples & Samples

Perform PC, and Point of Sale hardware installation and support analysis, as well as testing and installing new software. Use problem management and request-for-service systems to receive work assignments and to input resolution of work assignments
Provide assistance to users on escalated incidents ensuring fast and accurate response. Escalate and update Incidents per documented process. Provide network analysis of issues if required, and escalate within the IT organization to resolve
Document and track all software, license and hardware to maintain inventory control. Testing return merchandise authorization and completing procedure for introduction back into circulation
Organize assigned restorations and requests effectively to meet Service Level Agreement and balance these with events and special projects
Ability to multi task in a fast pace environment
2-3 years knowledge of personal computers, networking, Microsoft Windows OS, and Active Directory. Microsoft Office products and various other types of Office programs a plus, Knowledge of various Point of Sale applications a plus

Analyst, Field Services Resume Examples & Samples

Minimum 3 years of iOS/OSX enterprise service delivery and support experience
Certified, or has the working knowledge to obtain these certifications : Mac Integration Basics (MIB), Apple Certified Macintosh Technician (ACMT)
Provide Product troubleshooting, diagnosis, and repair on (but not limited to) the following products: Mac OSX Microsoft Office for Mac, Macbook, Macbook Pro, Macbook Air, iMac, iPad, and iPhone
Has strong working knowledge of Adobe Creative Software for Macs

Analyst, Field Collection Ops Resume Examples & Samples

Proactively indentifies improvement opportunities in both the resldential and commercial save rates
Establishes and maintains effective and timely communication with local vendors to ensure SLA compliance
May ensure that all employee records in the HRIS databases are accurately updated in a timely fashion

Branch Review Field Analyst Resume Examples & Samples

Complete assigned branch reviews with a high degree of quality and accuracy with a strong attention to detail
Documents work performed and conclusions reached in accordance with Branch Review standards and service levels
Ability to work independently to execute branch review assignments
Clearly communicating an accurate level of risk to Branch Management throughout the review assignment
Effectively communicate the issues to Branch Management verbally and ensure written reports are accurate and well written
Ability to have difficult discussions with employees and members of management in situations where the review findings are adverse
Establish and maintain effective partner relationships with Branch Management, Market Management and Regional Management
Ability and willingness to travel is required
Knowledge of branch banking operations, risk and controls is required
Must be very detailed oriented with strong problem solving, analytical and organizational skills
Must possess solid interpersonal, communication, and collaboration skills with a demonstrated ability to interact with senior management
Must be able to build and maintain strong partnerships with Branch employees and Branch Management
Possess the ability to set priorities and work with limited direction to achieve desired goals and results
Must be comfortable working as a remote employee
Flexible in nature with the ability to thrive in a fast-paced and changing team environment

Field Systems Analyst Resume Examples & Samples

Support internal and external team members as it relates to system use and functionality, specifically with regards to the field technicians handhelds and wireless applications
Responsible for various system administration and configuration tasks
Responsible for supporting user functional acceptance testing (UAT) across multiple Field Services applications including detailed tracking and progress reports
Subject matter expert on Siebel Field Services systems and mobile applications
Review and analyze business requirements, architectural requirements, and enterprise level designs and provide feedback to leadership and respective stakeholders
Confers with business analysts involved in documenting functional requirements to analyze current operational procedures, identify problems, and learn specific requirements for integration
Provide detailed descriptions of new or modified application functionality to meet the user’s needs described in the business requirements
Provides informed guidance to design team as regards the capabilities of various field applications
Establish and sustain strong on-going relationships with IT and various business partners
Performs daily tasks including, but not limited to, service desk and mobility support
Effectively interact with multiple IT & other cross-functional teams to accurately articulate business requirements for future mobile application enhancements, including functional and design recommendations to management
Support internal and external business partners as it relates to system use and functionality specifically around Field Services mobile applications
Reporting, recording and resolving incidents, including root cause analysis and identifying repeat issues among various applications & systems
Assist with building and understanding ad hoc and long term reports utilizing Siebel Analytics/Oracle Business Intelligence Enterprise Edition, SalesForce and other applications

Business Intelligence Analyst, Field Services Resume Examples & Samples

Identify data sources and how to join them to gather info from many sources
Build code and computation algorithms to translate raw data into meaningful metrics
Develop and document business rules of service performance metrics
Build reports on performance metrics
Perform extensive statistical analysis to seek for quantified opportunities for improvement of our operational processes
Build compelling presentation to graphically explain issues and opportunities to high management team
Ensure that data feed for reports are accurate
University or College degree in engineering, economy, computer sciences, physic, mathematics or relevant experience in equivalent domain
3-5 years experience in business intelligence related functions (analysis, coding,)
Excellent communication skills and ability to quickly build straight to the point presentation and deliver them with passion
Masters MS Excel (pivot tables, functions, charting)
Well versed in applied statistics
Knowledge of SQL and/or SAS system and language
Team player with excellent organization and interpersonal skills
Ability to work with many multi-disciplinary team made of people who may have different opinions and point of view
Flexible and ability to adapt to a complex and quickly changing work environment
General knowledge of Bell’s Service Assurance processes and data source (ACUT, TimNg,FWFM, … )
General knowledge of Bell’s products & processes
Ability to manage workload autonomously and establish priorities

Analyst, Field Services Resume Examples & Samples

Perform level 1 support for any PC, MAC and mobile hardware installation, restoration and support analysis, as well as installation of specialized software for each user. Use problem management and request-for-service systems to receive work assignments and to input resolution of work assignments
Provide assistance to users, trouble-shoot problems by analyzing and resolving user problems, ensuring fast and accurate response. Provide basic network analysis of issues, escalate and update incidents as per documented process
Assist in the support of special projects and events during staging, testing, installing and supporting while meeting our Service Level Agreement for these events and projects. Support must be balanced against day to day tasks
Work with Project Financial Analyst and Project Managers to update project EFC and communicate issues
Review, audit and approve invoices/payment applications related to project. Research vendor payment issues and make recommendations for resolution

Field Quality Analyst Resume Examples & Samples

Determine the fitness of the total customer packaging process through the use of statistical audits, process observation, and customer interaction. Identify problems and opportunities in the Customer’s process (potentially including shipping and destination testing) and recommend product / process quality improvements that are provide value to Sealed Air and our customers
Serve as the Sealed Air quality representative in the field and provide guidance, advice, and training to customers about quality improvement opportunities. Act as advisor/liaison between internal and external customers and Supply Chain, identify areas of potential improvement and communicate those findings to customers and Sealed Air plants
Provide regular high quality reporting on field performance, quality issues and competitive activity to North America Supply Chain stakeholders and locations. Other duties as required

Field Services Project Analyst Resume Examples & Samples

Expert level knowledge of MS Office with emphasis on PowerPoint, Word and Excel
Branch experience preferred
Outstanding attention to detail and follow-up
Self-motivated, innovative, hard-working individual, who can handle changing priorities and multiple tasks

Analyst, Field Services Resume Examples & Samples

Assists in the preparation of detailed specifications, project scopes and objectives, from which systems will be designed, tested and installed
Provides internal and customer systems training
Coordinates the implementation/installation phase with the Field Services Staff and the customer to provide the appropriate level of training, on-site support, equipment deliveries, and scheduling to ensure the success of each project
Acts as a focal point in tracking problems and establishing trends to insure proper operation and support of systems
Provides timely response and resolution to assigned problem tickets
Keeps the customer and upper management well informed of status and completion of projects on a timely basis
Initiates alternatives for more timely, more efficient completion
Strong leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Basic conflict resolution, negotiation and consensus building skills
This position involves regular walking, standing, sitting, hearing, seeing, talking, climbing ladders/stairs, twisting, stooping, kneeling, squatting, crouching, bending from waist and knees, reaching above shoulders and overhead
The position also involves regular moving/pushing/pulling/carrying items under 75 pounds and lifting items under 75 pounds from floor to waist and waist above shoulders
Involves use of hands and fingers for writing, typing on a keyboard and using a mouse
May involve close vision, color vision, depth perception and focus adjustment
Demonstrates intermediate level of knowledge of related systems, interfaces and dependencies
Strong customer focus. Sense of urgency and flexible to changing circumstances and customer needs
Intermediate level understanding of analytical tools
Intermediate level understanding of emerging technologies and systems development best practices
Intermediate level leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to effectively share technical information and train and mentor less experienced or knowledgeable team members
Desired certifications: A+, Lenovo, Dell Server and Network +
Experience supporting daily operations in call center, stores, Regional District Office and Warehouse Distribution centers
High focus on Customer Service and attention to detail
Efficient in delivering world class service
Must be able to work well under pressure and in a high performing team environment
On-call rotation every 3rd week 24/7
5 day work schedule will vary based on the needs of the business and project work load
Standard schedule for most of the year will be 9-5 M-F

Field Analyst Resume Examples & Samples

Two years of work experience in program auditing/monitoring work, ORwork involving fact finding analysis and investigative research and reporting, or an equivalent combination of education, training and experience
A valid State of Illinois driver’s license is required. Must have the permanent use of an automobile that is properly insured including a clause specifically insuring the City of Chicago from accident liability
Project management experience surrounding construction
Interview experience (business owners, subcontractors and employees)
Familiarity with construction trades

Field Failure Analyst Resume Examples & Samples

Compile and sort raw warranty data
Utilize product teardowns to determine root cause of failures
Analyze results and provide recommendations for warranty improvement opportunities
Prepare supporting reports, graphs and charts
Maintain quality service by following organization standards
Manage projects necessary to execute continuous improvement plans in accordance with the category strategy
Focus on people and inspire trust by not just doing things right, but by doing the right things
Provide employees with performance and development assessments that provide definition to their purpose, nurture their skills, develop their talent and reward results
Inspire and motivate people by living out the organization's vision in their everyday business encounters
Influential Leadership
5 + years' experience in a manufacturing, operations, quality engineering environment, required with 2 years' experience in engine or engine component manufacturing or assembly, preferred
ASQ certification as CQT or higher, preferred
Lean Six Sigma Green Belt training with project experience, preferred
Thorough knowledge of blueprint analysis including GD&T
Quality concepts: basic quality tools and problem solving techniques
Microsoft Excel, Word and PowerPoint proficiency
Interpersonal, written and verbal communication
Supplier Development
This position will require occasional day and/or overnight travel by auto or airplane, up to 5%

Analyst, Field Services Resume Examples & Samples

Primary associate responsible for supporting 225 - 250 associates in our Lorain, Ohio data center
Responsibilities include all PC, Laptop, Printer and Telephony support needs including all Moves-Adds and Changes
Solid Networking and network wiring trouble shooting skills. Telephony/VOIP experience including Provisioning Manager experience to manager all IP connected telephones
Must be able to provide additional support to surrounding area technicians and Macys selling locations
LAN/WAN On Call support for Macys/Bloomingdales is also a requirement once associate becomes aquatinted with all supporting hardware and software systems
Assists in devising and modifying procedures to solve basic to moderately complex problems
Assists with the documentation of procedures and equipment/network configurations
Assists with the tracking of problems and establishing trends to insure proper operation and support of systems
Assists in the support and administration of MST systems, including equipment and network configurations, customization, table and file moves, data integrity and accuracy
Assists in analyzing and monitoring systems/network workload and performance, reporting findings to senior analysts
Assists with the coordination of the implementation/installation phase
Assists with project planning; determining project needs in advance and establishing the appropriate timeline to complete projects on time
Keeps management well informed of concerns for completion of projects on a timely basis
Bachelor's degree and at least 2 years of experience required
Excellent written and verbal communication skills. Ability to read, write, and interpret business and technical documents
Basic leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and with associates and executives at many levels. Basic conflict resolution, negotiation and consensus building skills
Basic knowledge of data network connectivity. Basic understanding of underlying business processes and

Analyst, Field Services Resume Examples & Samples

Basic leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and with associates and executives at many levels
Involves use of hands and fingers for writing, typing on a keyboard and using a mouse. May involve close vision, color vision, depth perception and focus adjustment
Basic knowledge of data network connectivity. Basic understanding of underlying business processes and requirements
Basic knowledge of related systems, interfaces and dependencies
Sense of urgency and flexible to changing circumstances and customer needs
Basic knowledge of PCs, understanding and use of Windows Operating System, Windows Office products and communication software
Basic analytical, problem solving, multitasking, and time management skills with consistent attention to detail
Basic understanding of analytical techniques
Conceptual understanding of full life cycle development
Ability to effectively learn and use new concepts, tools, and methodology to support the needs of the business
Basic understanding of emerging technologies and systems development best practices
Basic leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Basic conflict resolution, negotiation and consensus building skills. Willingness to acquire and apply new knowledge and skills necessary to support POS, Communication, PC and other MST systems
Telecom Legacy hardware (Avaya Rolm, Nortel)support background or IPT Telecom background. Also Microsoft A+ certification helpful but not necessary

Field Force Effectiveness Analyst Resume Examples & Samples

University degree preferably in Business, Engineering or Sciences
Expertise through a minimum of 3-5 years’ experience as an analyst in sales/marketing, finance and/or market research, preferably in the pharmaceutical or FMCG industry and experience working with IMS/ Brogan data and CRM is a must
High degree of technical aptitude and advanced knowledge in Excel and PowerPoint and good understanding of relational databases
Good understanding of sales territory design and high attention to detail
Strong business acumen & judgement
Sound presentation and communication skills are required in a cross-functional and team-oriented environment
Able to work independently with minimal direction, but also be able to ask for direction when needed and ability to work well within teams when required
The right candidate will demonstrate inter-personal skills and ability to work well within teams as well as effective project management skills with the ability to lead and collaborate with internal and external partners toward the achievement of common goals is an asset

Field Service Administration, Invoice Analyst Resume Examples & Samples

Create and Reconcile invoices for, but not limited to, the Customer Response Center (Parts Express, Interim Lift, Goodwill and Mobile Repair Team), Field Service Administration and Regional Support Offices related items,
Work closely with other department and analyze billing information, reconcile to data and research/resolve discrepancies,
Modify detailed items entered into SAP for invoices and diligently research payment status,
Prepare final invoice for customer(s),
Respond to customer inquiries and resolve any billing/invoicing issues,
Advise and support the implementation of solutions that would improve the overall performance of the team,
Support culture transformation using the Achieving Excellence System (AES),
Ensure continuous improvement, notably with the application of the problem resolution process,
Identify, document and standardize key processes leading to the achievement of objectives,
Determine the priority order of the execution of work according to emergency and different timelines,
Maintain and follow-up on all monthly expenses, billing, organizational charts , and other special projects that may occur,
Process expense reports and coordinate general office activities for the Field Service Team,
Help the team in the deployment of policies and programs
You have a College Degree in business administration, finance or the equivalent,
You have a minimum of five (5) years of relevant experience,
You possess strong verbal and written communications skills in both French and English,
You are proficient with Microsoft Office Suite (Word, Excel, and PowerPoint) including Outlook,
You have previous experience with SAP and knowledge of invoicing modules in SAP
You are familiar with Bombardier and Vendor warranty and post warranty programs
You have previous experience within aviation and familiarity with aviation vocabulary
You must have a sense of organization, time management and you demonstrate autonomy,
You have proven capability to build and maintain professional relationships by demonstrating strong communication skills
Desirable organizational skills: Flexibility and adaptation ability, ability to solve problems, and facilitation and communication skills

Field Digital Infrustructure Analyst Resume Examples & Samples

First Point of contact at field for all Field IT & Telecoms
Support the silent running of specific Upstream IT&S field digital infrastructure services in their region
Executing and operating a SAFE BP Field Digital Infrastructure (FDI) for E&P IT&S in the BP field sites in Oman located at block-61
Escalate service delivery and operation issues to FDI Leadership in Oman
Day to day follow-up of running FDI services, support and third parties to agreed SLA’s at all BP Oman field sites
Deliver FDI operational support to Drilling and Completion, Construction, Engineering, and Operations teams at field sites
New equipment orders initiation, receive orders, manage installation and asset tracing
Production of daily, weekly and monthly activity and system performance reports
Delivering FDI support &field base support according to BP standard an in line of BP values and according to the BP HSSE standards in place
Provide PC hardware/peripherals, Microsoft Office, email, and business applications Maintain call logs and produce daily ,weekly & monthly activity reports to IT&S Management
Maintain site equipment inventory and managing FDI martials
Coordinate PC/Peripheral equipment maintenance
Coordinate installations/repairs, upgrades of VSAT, TETRA radio, OTN, Cisco, UPS ,FOC, Firewall ,Microwave ,Radio comms ,, and BP PC hardware
LAN troubleshooting (cabling, performance etc.,)
Coordinate Personnel or equipment moves
Provide remote assistance, GSM, where appropriate
Coordinate support for PABX, VSAT, Leased lines, and PRI’s
1st and 2nd level support for Video conferencing
Ensure housekeeping and general check-up of server rooms and IT&S areas at the field
Escalation of requirements to the IT&S management when needed
This role only open for Omani nationals
BSc with minimum of 4 years or Diploma with 7 years or plus relevant experience

ITS Field Analyst Resume Examples & Samples

2+ years of experience required
Possess relevant oil and gas business knowledge and IT work experience in business analysis, troubleshooting ITS related issues
Knowledge of Microsoft Office products, Microsoft Windows 7 and Windows 10, as well as Server infrastructure, and support of computers and peripherals in a network environment is required, as well as SmartPhone familiarity and connectivity
Experience with and ability to troubleshoot networking, wireless, desktop and notebook PCs, servers, printers, data cabling standards, virtual applications, field automation systems, video conferencing and audio visual systems
Communication skills (written and verbal) and proven customer support skills
Ability to multi-task, follow processes, policies (including environmental & safety), and act as a contributing member of a team environment
Provide all ITS customer support services for West Texas field areas. Monitor system performance and respond to all hardware, software, well automation and network (including wireless network) inquiries by clarifying technical issues and resolving problems first hand or by coordinating other resources as necessary. Analyze and resolve problems utilizing knowledge of computer access controls and departmental procedures
Identify and initiate resolutions to customer issues associated with computing hardware and software for given areas. Support business departments, as well as other IT teams, and provide quality customer support through troubleshooting and desk side support
Provide a facilitation role between other ITS departments and your supported field locations. Project Management experience is a plus as well as the ability to handle deployments and releases of software and hardware upgrades
Share responsibility across Global Support Center, Customer Support Teams, ITS, Field Automation Team and Business Lines. Position will have direct primary support responsibilities for a field area and the ability to rotate within various functional and technical areas based on demonstrated ability and business need
Log and track all incidents/service requests using appropriate case tracking tools and maintain solution documentation in order to provide knowledge for all team members and business areas. Also, mediate problems, process breakdowns, hand-offs, and/or service delivery issues between the field and the various ITS support groups
Communication skills - Prepare written and verbal presentations and reports. Provide management with timely and accurate status reports. Keep local assigned sites informed of upcoming activities. Keep customer base informed of changes and issues with the IT environment. Work with other IT groups to ensure a positive customer experience
Maintain hardware asset inventory of all ITS assets in assigned areas. Requisition and install personal computers, software, and peripheral equipment as needed by business lines and in accordance with ITS policies
Support applications as determined by business area and ensure compliance with licensing. Model a strong work ethic and take the lead on a variety of support initiatives. Be flexible and willing to adapt to changing business requirements. Continuously learn technologies, customer business needs, and apply technologies to customer needs
Must be physically able to maneuver hardware when necessary
Work to ensure that the field and its remote locations are provided ITS services that meet or exceed their needs
Conduct formal and informal end-user training on use of various applications and hardware

Analyst, Field Services Resume Examples & Samples

This position involves regular walking, standing, sitting, hearing, seeing, talking, climbing ladders/stairs, twisting, stooping, kneeling, squatting, crouching, bending from waist and knees, reaching above shoulders and overhead. The position also involves regular moving/pushing/pulling/carrying items under 75 pounds and lifting items under 75 pounds from floor to waist and waist above shoulders. Involves use of hands and fingers for writing, typing on a keyboard and using a mouse. May involve close vision, color vision, depth perception and focus adjustment
Basic knowledge of related systems, interfaces and dependencies. Strong customer focus. Sense of urgency and flexible to changing circumstances and customer needs. Basic knowledge of PCs, understanding and use of Windows Operating System, Windows Office products and communication software
Basic understanding of analytical techniques. Conceptual understanding of full life cycle development. Ability to effectively learn and use new concepts, tools, and methodology to support the needs of the business

Field Services Project Analyst Resume Examples & Samples

Overseeing the coordination, tracking and timely completion of major projects
Managing the Field Service communication channels
Preparing reports and presentations designed to address the strategic initiatives and the management of the organization
At least 1-3 years of experience, ideally in a strategy focused role

Senior Analyst, Field TS Resume Examples & Samples

6+ years Dell inside sales experience."
Motivates and drives performance
Builds strong relationships within and external to Dell
Executive level presence."

Field Quality Analyst Nsee Resume Examples & Samples

Determine the fitness of the total customer packaging process through the use of statistical audits, process observation, and customer interaction. Identify problems and opportunities in the Customer’s process (potentially including shipping and destination testing) and recommend product / process quality improvements that provide value to Sealed Air and our customers
Serve as the Sealed Air quality representative in the field and provide guidance, advice, and training to customers about quality improvement techniques. Act as advisor/liaison between internal and external customers and Supply Chain, identify areas of potential improvement and communicate those findings to customers and Sealed Air plants
Pro-actively address quality issues within assigned territory/area of responsibility. Initiate the appropriate communications, and drive the root cause investigation and corrective actions to resolve the issues
Work with Supply Chain, Sales, Technical Sales, Applications/R&D, and PESC on special projects to address customer needs such as line layout, equipment recommendations, and new product development (team member or team leader as needed)
Provide regular updates on field performance, quality issues and competitive activity to personnel at the Supply Chain locations. Other duties as required
BS/BA in an engineering or technical field
Minimum of 5 years of technical Manufacturing experience within Sealed Air operations or closely related fields
Six-Sigma/Lean certification is desirable. At a minimum, the candidate will have experience in this area and be required to be Green Belt certified within 2 years
Personal computer skills with standard software systems (WORD, EXCEL, POWERPOINT especially) are required

Senior Analyst, Field TS Resume Examples & Samples

Installs, configures, implements, integrates, and approves operational quality of implemented solution
Reviews, troubleshoots, maintains, and optimizes hardware, software and networking products and configurations at
Knowledge of related industry considerations
Possess strong communication skills, both verbal and written
Demonstrated ability to work with little supervision or guidance
Provide leadership during difficult customer situations
Develop and maintain positive, long-standing customer relationships built on trust
In depth knowledge of internal service processes and service offerings and be able to articulate these to customers
Exhibit a flexible schedule to react to customer needs 24x7
Demonstrate advanced problem solving skills
Provide leadership during “critical situations” and demonstrate poise and professionalism
Demonstrate initiative and focus on process improvement
Advanced technical and product knowledge
8+ years of related industry experience with High School Diploma or Equivalency
4+ years of related industry experience with Bachelor’s Degree
2+ year of related industry experience with Master’s Degree
Dell DCSE
Dell Desktop and Notebook Certifications
Dell ESF1 & 2
Dell Compellent
Dell Tape Backup Library
Dell EqualLogic
Dell Networking
Hyper-V
Cisco Networking
Microsoft OS

Coatings Field Analyst Resume Examples & Samples

Perform testing, analysis, troubleshooting, and process monitoring to predict, prevent, and solve production and quality issues in a manufacturing environment
The successful applicant will have the opportunity to gain hands on experience with the automotive OEM painting process including robotic paint application and electrode position coatings
The successful applicant will utilize our tools of the trade to assess paint color, smoothness, thickness, and other important factors for product quality
The contributions of the coatings field analyst will enhance our company’s relationship with our customer and help us fulfill long term business objectives
The tasks of the successful applicant will support daily business operations and add value to the customer’s manufacturing process
A minimum of a bachelor’s degree in chemistry or engineering is desired, but applicants with equivalent technical experience or professional certifications are encouraged to apply
Strong interpersonal skills are essential
Must have availability to work nights and weekends
Mechanical aptitude and knowledge of quality systems
Experience with automotive paint application is desired, including defect recognition and troubleshooting
Monitoring and troubleshooting of paint process and quality issues
Chemical sample collection and packaging
Data collection and analysis
Communication of technical product information to customer personnel
Tracking of customer inventory
Supervision and documentation of product deliveries
Supporting new product trails and launches
Attending customer meetings and understanding customer expectations
Please APPLY, if interested

Field Test Analyst Resume Examples & Samples

Works closely with the Manager of Global Product Testing to maintain strong team partnerships with Design, Merchandising, Development, Production, Materials, Quality Assurance, and overseas manufacturing partners to ensure a coordinated and efficient apparel testing process that focuses on fit and wear
Investigates specific Apparel Quality problems as needed to quantify severity of issue and implement solutions
Collaborate with Product Engineers to ensure all necessary samples are ordered for necessary fit and wear tests
Lead the team in functional knowledge of any web-based Apparel & Footwear Wear testing System to maximize information and tester management
Testing Sessions (internal and external) – collaboratively conduct and review with the design, merchandising team and product engineers the fit and wear testing of prototype samples to ensure that the apparel meet or exceeds design requirement, are constructed according to the established specifications and meet Columbia Sportswear’s quality standards. Propose and implement changes that will expedite the wear process
Provide engineering (fit and wear) support and assistance to product developers as needed
Assist the Director of Apparel Product Integrity in reacting to and investigating Apparel Quality Alerts as they are reported
Help to determine the validity and severity of Apparel Quality issues through cooperation and research with QA team, Apparel Sales, Sourcing, Product Development, the Product Integrity Group, Distribution Centers and any other applicable source of related information
Must have a basic working knowledge of apparel construction methods and manufacturing operations

It-senior Field Analyst Services Resume Examples & Samples

End user device repair and maintenance including troubleshooting, configuration, incident analysis and resolution
Perform level 1 and 2 support for PC, Mac and mobile devices as well as installation of specialized software. Use problem management and request-for-service systems to receive work assignments and to input resolution of work assignments
Support executive level end users in a professional environment. Explain highly technical issues in ways that an everyday user can understand
Actively participate on special projects as assigned
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
Recognized as a Senior Analyst for 1 to 2 years in one or more advanced technical areas such as desktop imaging, office automation software, or hardware component support
Ability to provide vendor management for their area of expertise
Ability to comprehend issues involving little to no concrete variables in non-standard situations as well as problems that are undocumented
5 to 7 years knowledge of personal computers, networking, Microsoft Windows OS, and Active Directory. Microsoft Office products, MAC products and various other types of Office programs a plus, Knowledge of various Point of Sale applications a plus
Ability to organize and direct work flow as needed during the day or event. Requires the use of sound business judgment in coordinating the requirements of the various user group(s) in the business to which may arises
Job requires person to walk and be on their feet for extended periods of time. Conditions vary from season to season as 90% of the work is field work on the spot in the parks. Heat, humidity, rain, wind, cold, pollen, a/c and varying temperatures are part of the conditions the job requires to complete tasks. Work area's range from bench, table, desk, counter, floor, portable stand, Kiosks, mobile cart in place at venue or location. Call pace is very fast and varies from area to area, recognition of issues needs to be weighed against other competing issues. Hours of positions cover from prior to park opening to all venues close of business and operation and then Field Services closes shop after locations are dark. Travel opportunity maybe available for training, assisting partnering parks and/or growing support roles
5-7 years’ experience preferred as an analyst in the production support field preferably customer service related area
1-2 years’ experience as a technical Senior Analyst in the support field
Formal/Military training in IT related applications; or equivalent combination of education and experience
Regularly (2/3 of the time or more) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); use hands and fingers to grip, pinch, handle or feel objects, tools or controls; climb stairs/ladders; balance; stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above head; work in an environment subject to vibrations; repetition-using an input device-a keyboard or mouse-in a steady manner; use distance vision with or without corrective lens. (clear vision at 20 feet or more); use peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); use depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions); work in varied light conditions including low or diminished lighting; work in an environment with flashing lights including strobe lamps; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure)
Frequently (1/3 to 2/3 of the time) sit for prolonged periods; talk; hear audible alarms, voice commands with background noise; repeat motions more than twice per minute; lift up to 50 lbs. pounds with control; push up to 250 lbs. pounds with control; use close vision with or without corrective lens. (clear vision at 20 inches or less); use color vision (ability to identify and distinguish colors); work in small or tight spaces; use their ability to smell
Occasionally (1/3 of the time or less) work at heights for prolonged periods of time including heights with or without railings or over open pits greater than 4 feet; reach, pull, push with hands and arms below head; use their ability to taste
Regularly (2/3 of the time or more) work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold; use a motorized company vehicle or a leased or personal vehicle for company business; be exposed to loud noise levels (noise when raised conversation is needed)
Frequently (1/3 to 2/3 of the time) work in extreme cold (non-weather); work in extreme heat (non-weather)
Occasionally (1/3 of the time or less) work with cranes; use an extendable boom forklift (lull); use a forklift (sit down); use a stand up forklift or motorized pallet Jack; erect or work on scaffolding; use a highreach (aerial lift); work with fumes or airborne particles requiring the use of a respirator; work with compressed gas cylinders or tanks; require welding, cutting, brazing, or working with open flame; work with toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries; work with oils/fuels; work with aerosols (spray paints, brake cleaner); be exposed to bodily fluids (blood, vomit); transport fuels or compressed gases; transport 16 (including the driver) or more passengers; transport hazardous waste; work on water attractions or yachts; perform maintenance or servicing of powerized (energized) equipment (pneumatic, hydraulic, electrical) LOTO

FE, &E Field Analyst Resume Examples & Samples

Deployment, troubleshooting, and maintenance of Process Control Network (PCN), SCADA, and instrumentation applications and systems including GE PAC PLCs, PLC programs, Wonderware Intouch HMI applications, alarm management, wireless serial and Ethernet communications systems, and polling and application servers
Participate in periodic alarm management performance reviews and coordinate bad actor alarm remediation with Operations, Maintenance, and Engineering teams
Monitor and ensure SCADA production and process data delivery and quality assurance
Consistent use of work order management system to document, plan, and report on work activity status
Ensure Process Control Network and SCADA system Information Risk Management compliance, including PCN application and server patch and upgrade support, PCN inventory management maintenance, backup and recovery administration, and PCN SCADA physical security and user access management administration
Mentor and coach Operations and IE Maintenance technicians
Approximately 60% of routine work will require daily travel to various Production Operations Field Assets and Facilities Engineering project locations in the areas of West Texas and Southeastern New Mexico
Bachelor of Science degree in Engineering, Engineering Technology, or Computer Science or a minimum of 7 years with related automation applications, systems, and devices experience will be accepted in lieu of the degree
Experience with GE PAC PLC, Wonderware Intouch Application, Object-based Programming, and Archestra Platform application
Experience with Upstream on-shore Oil and Gas Facilities, PCN SCADA applications, systems, instruments, control devices, and communication systems
Technical knowledge and experience interpreting control philosophies, cause and effects, control narratives, P&IDs, and developing, testing, documenting, and maintaining standardized object-based PLC and HMI programs
Experience deploying, troubleshooting, and maintaining Process Control Network (PCN) and SCADA applications and systems, instrumentation, and control devices; specifically PLCs, object-based PLC programming, HMI applications, and alarm management techniques, applications, and systems, wireless serial and Ethernet communications systems, and polling and application servers
Fundamental understanding of basic IT infrastructure and PCN SCADA data integration
Demonstrated experience and performance executing all work in a safe and environmental protective manner. Knowledge and demonstrated experience with Oil and Gas industry safe work practices and standards and Management of Change (MOC) processes
Demonstrated leadership skills and ability to effectively work autonomously with diverse cross functional teams on multiple projects for multiple customers
Success candidate will have strong written and verbal communications skills

Analyst, Field Collection Performance Metrics Resume Examples & Samples

Monitor and support Portland Region Field Collection partners
Schedule and facilitate bi-monthly Field Collection meetings with partners, West Division Field Collection supervisors, and local Finance management. Present analysis of partner progress
Schedule and facilitate monthly Field Collection meeting with local Finance team and West Division team. Present analysis of partner save rates, invoicing, GPS compliance, Box Loss, Incentives, Cost per Save, Cost per Box
Document and aid in resolution of customer escalations via the Escalation Tracker
Conduct quarterly audits of partner paperwork
Assist in backing up other region leads during time off
Order supplies for partners (Commercial letters and door tags)
Assist in badging process for new hires when necessary
Assist partners with restoring services to customers when they encounter error messages
Approve Senvoy invoices in Oracle
Enter Senvoy invoice information onto West Division invoice tracker
Go on random ride-a-longs with a partner supervisor
Provides weekly, monthly, and annual reports. Provides special reports and analyses to support the business as necessary
Provides day-to-day validation and spot checks

Senior Analyst, Field Actions Resume Examples & Samples

Provide primary support for Field Action activities; Collaborate in the Field Action (FA) and Recall processes to ensure that voluntary or mandatory corrections, removals and recalls are managed effectively and efficiently and reported to regulatory agencies as required. Participate in correction and recall strategies to include effectiveness checks, recall letters and recall reports
Coordinate pre-field action activities including project management of the field action Watchlist and FA Assessments and work with leadership to implement the FA strategy
Obtain data and facts from FA from subject matter experts and use to prepare the initial FA presentations, complete initial FA decision trees, work with leadership to prepare the FA customer letter and obtain the appropriate management reviews and approvals prior to presentation to the Global Field Action Subcommittee
Work with Marketing to circulate the FA Playbook for the required approvals
Prepare Agency Reports as related to field actions and circulate for the required approvals
Pull customer lists and prepare and send out Customer Letter Mailings and customer email blasts
Prepare initial drafts of responses to Agency Inquiries for additional information, circulate for approvals and maintain the associated Master Tracking List
Prepare initial drafts of Regulatory Agency Progress Reports and Recall Terminations, circulate for approvals and maintain the associated Master Tracking List
Communicate with corporate and international regulatory professionals per corporate procedures
Track and document customer responses and recall response rates
Maintain Field Action binders and FA supplemental binders and ensure that supported sites have access to these records at all times
Track and communicate Regulatory Agency commitments and due dates
Routinely communicate recall project goals, status, requirements, and deliverables to the Business Unit. Work closely with Business Unit to define, support, and implement functional field action infrastructure to support the needs of the Hematology, Cytometry and Urinalysis business
Participate in audit preparedness to ensure accuracy and completeness of pertinent records and documentation. Assist in the coordination of document management for data analysis and data review processes for audit readiness
Maintain professional and technical knowledge and continually update job knowledge by interacting with “Subject Matter Experts”, reviewing professional publications, establishing and maintaining personal networks, benchmarking state-of-the-art practices, participating in educational opportunities and professional societies, reading professional publications, and participating in educational opportunities. Maintain current knowledge of global regulations impacting complaint handling, adverse event reporting, field action, CAPA and Post Market Surveillance activities. Apply knowledge, develop processes, optimize processes, and suggest improvement to current processes as needed
Provide a high level of professional support during internal and external audits; Perform other related duties and assignments as required
Experience managing multiple high priority projects at the same time
FDA regulated environment experience is strongly recommended
High level of knowledge of recall requirements in the US, Canada, EU and other international countries
High level of knowledge with the Quality and Regulatory requirements associated with recalls which include Risk Management, Complaints, Investigations, CAPAs, and Quality Notifications
Excellent communication and interpersonal skills. Strong multitasking abilities
Strong organizational and multi-tasking skills; High level of time management skills to oversee multiple recalls during a period of time
Able to utilize computers for development of letters, reports including word processing, graphics and spreadsheet computer applications such as Microsoft Word, PowerPoint and Excel
Ability to work on multiple projects with various disciplines are essential. Position requires innovative thinking, ability to solve problems and meet deadlines
Proven ability to work cross-functionally in a team based environment
Willingness to be flexible and adaptable to changing priorities
Effective analytical and problem solving skills

Field Analyst Resume Examples & Samples

Learn and maintain detailed knowledge of all field operations processes including scanning, TRACE, data collection, and fuel sampling
Learn and maintain detailed knowledge of company policies and the product policies for each manufacturer client
Perform inspections of specific manufacturer’s unsaleable product in designated reclamation centers in the assigned region
Analyze products to determine whether reimbursable under the manufacturer’s policy (razor cut and undamaged product)
Develop and maintain a collaborative professional relationship with center management and other departments throughout the organization
Perform all required product dispositions, including call–ins to the Transportation Department
Maintain close out schedule for each reclamation center assigned to and make inspection appointments as needed
Back up inspection data daily and upload data to IT weekly according to specified deadlines (12:00pm Saturday EST)
Expend Company funds in accordance with the Company’s travel and expense policies
Complete and submit all paperwork in specified time frame (call reports, expense reports, TRACE paperwork, etc.)
Supply competitive information whenever possible
Maintain ongoing knowledge and expertise regarding all new services
Communicate any reclamation center changes and TRACE contact information to appropriate departments for updating purposes
Raise level of TRACE module expertise to ‘Leader’ status to achieve Senior Field Analyst status
Successfully complete training of all field related services and procedures

In Field Excellence Analyst Resume Examples & Samples

Collate and integrate insights from the field and brand teams into tools to support and drive IFE e.g. Veeva, Foresight, etc
Lead operational excellence projects from diagnostic phase to process/tool design and implementation
Undertake resource optimization analysis and provide recommendations
Undertake other SFE analysis as required or identified
Create standard methodologies for launch planning activities
Degree level education ideally
Experience of supporting pharma in field teams
Proven experience in the principles and supporting analytics of