IT Business Sys Analyst Resume Samples

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M Botsford
Mateo
Botsford
788 Gerry Centers
Detroit
MI
+1 (555) 133 7194
788 Gerry Centers
Detroit
MI
Phone
p +1 (555) 133 7194
Experience Experience
San Francisco, CA
IT Business Sys Analyst
San Francisco, CA
Lakin-Hoppe
San Francisco, CA
IT Business Sys Analyst
  • Responsible for annual budget analysis and cost management for Audit Application area including projects, ongoing maintenance, support and licensing
  • Prepare recurring application dashboard metrics and report to show analysis on specific key data points and provide cost transparency for applications
  • Interact and resolve issues with other IT support teams including Applications, Infrastructure, and Outsource Provider
  • Develop benchmarking
  • Build strong working relationships with Leaders in the HR business/functional area
  • Provide telephone and email support for SCADA host application issues – includes both field and corporate calls
  • Interact and resolve issues with other IM support teams including Applications, Infrastructure, and Outsource Provider
Philadelphia, PA
Adv IT Business Sys Analyst
Philadelphia, PA
Reynolds, Bradtke and Langosh
Philadelphia, PA
Adv IT Business Sys Analyst
  • Manage IT project portfolioin line with global IT and regional management
  • Communicates and applies project standards. Manages resources in accordance with project schedule
  • Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems
  • Competent to work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
  • Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Technology standards
  • Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Management standards
  • Program and script design, development, testing, implementation, maintenance and support
present
New York, NY
Senior IT Business Sys Analyst
New York, NY
Reichert, Orn and Cremin
present
New York, NY
Senior IT Business Sys Analyst
present
  • Identify continuous improvement opportunities for cost reduction, avoidance, and improved application performance
  • Work with assigned resources to manage project related activities for assigned applications
  • Develop and support network of key users and business processowners support exchanges with other regions
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Provide assistance in the coordination of software releases/upgrades
  • Manage and maintain system security and performance
  • Force of proposition to support businessprocess improvements, master data management and automation
Education Education
Bachelor’s Degree in Information Technology
Bachelor’s Degree in Information Technology
Kent State University
Bachelor’s Degree in Information Technology
Skills Skills
  • Give basic training to SCADA application users
  • Experience with web application development using one or more of the listed technology stacks – Drupal with LAMP, J2EE with widely used MVC framework, Salesforce development platform
  • Strong understanding of Information Security essentials. Technical understanding of firewall management, group policies, NIST 800 series standards, etc
  • Strong technical Network understanding
  • Business Analytics Knowledge and Development
  • Demonstrate a high level of computer knowledge both hardware and software
  • Demonstrate basic computer knowledge through effective use of a personal computer including Microsoft Office applications. Able to learn company specific applications
  • Ability to work on-call rotation
  • Ability to manage multiple assignments and responsibilities
  • Ability to effectively manage time and prioritize tasks in order to meet established deadlines
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15 IT Business Sys Analyst resume templates

1

Senior IT Business Sys Analyst Resume Examples & Samples

  • JAVA (or APEX) Object-Oriented Programming
  • Salesforce.com Experience at the Technical, Theory and Process Levels
  • SFDC Security Model, Validation Rules, and Workflow Rules
2

IT Business Sys Analyst Resume Examples & Samples

  • Salesforce.com Administrator Experience, Salesforce.com Experience at the Technical, Theory and Process Levels
  • Building objects, fields, page Layouts, reports and user dashboards
  • Documenting Processes Using Powerpoint, Visio, and other documenting tools
  • Business Analytics Knowledge and Development
  • HTML, CSS, Javascript, JQuery Languages
3

Senior IT Business Sys Analyst Resume Examples & Samples

  • 3-5 years of hands on experience
  • Extensive Experience with Graphic Design and associated applications (Illustrator, Photoshop, DRAW)
  • Experience with HTML, CSS, Javascript, JQuery Languages
  • User Interface/User Experience Education
  • Understanding of the development aspects of the Force.com Platform. (Standard vs. Visualforce/APEX)
  • Ability to build Test Classes and Move code to Production Environments. (Eclipse or other)
  • JAVA Experience
  • Validation, building reports and user dashboards, evaluating integration approaches, Develop training sessions, and user adoption strategies
  • Strong Business Technical Skills, Supporting Sales, Services, Marketing, Finance & Project Management
  • Proven Track Record of User Success and Ability To Drive Solution Adoption
  • Software Development Experience or Related Exposure to Software Solution environments
  • Good Communication/Interfacing Skills relating to Business Processes, programming and auditing
  • Understanding of the SFDC Security Model, Validation Rules, Workflow Rules, etc
  • Business Analytics Experience - Knowledge & Development (Dashboards & Reporting)
  • 3+ years development experience
4

IT Business Sys Analyst Resume Examples & Samples

  • Provide assistance in the coordination of software releases/upgrades
  • Serve as the subject matter expert and Business Partner between Information Management Application and Infrastructure team(s) and Business/End user team(s)
  • Translate business requirements into technical specifications to formulate technical solutions that conform to best practice standards
  • Conduct requirements gathering, user acceptance testing, making recommendations based on information collected
  • Remediate application system issues through appropriate troubleshooting, Incident, Change and Problem management standards using Service Now
  • Identify continuous improvement opportunities for cost reduction, avoidance, and improved application performance
  • Interact and resolve issues with other IM support teams including Applications, Infrastructure, and Outsource Provider
  • Modernize, upgrade and conduct application health checks as required to ensure system stability
  • Work with assigned resources to manage project related activities for assigned applications
  • Conduct system access reviews for application area
  • Advise and consult with other team members and outsource provider team members
  • Competent to work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
  • Prepare recurring application dashboard metrics and report to show analysis on specific key data points and provide cost transparency for applications
  • Knowledge of SCADA protocols, and .net applications development
  • A minimum of five years of experience in a Business Analyst role
  • Possess specialized, in-depth knowledge and experience with operational practices specific to oil and gas
  • Microsoft Word, Excel, Visio, PowerPoint, Microsoft Projects
  • Prior experience with Measurement or Data Gathering related applications preferred
  • Ability to work effectively on tight deadlines as necessary
  • Exceptional customer service skills, including the ability to interact professionally with a diverse group of individuals
  • Advanced experience with problem solving, process improvement, requirements gathering, quality assurance, documentation, and reporting
  • Familiarity with risk and compliance assessment methodologies and standards
  • SQL and Database knowledge a plus
  • ClearSCADA, AutoSol, and Kepware experience a plus
5

IT Business Sys Analyst Resume Examples & Samples

  • Remediate application system issues through appropriate troubleshooting, Incident Change, and Problem Management standards
  • Manage and maintain system security and performance
  • Offer first level system maintenance and support including new RTU or PLC additions as well as communication troubleshooting
  • Provide telephone and email support for SCADA host application issues – includes both field and corporate calls
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Ability to work on-call rotation
6

IT Business Sys Analyst Resume Examples & Samples

  • 5 years of experience on a Gas Measurement system
  • 5 years of experience in a Business Analyst role or experience in business process analysis
  • 3+ years of experience with MOC standards, including familiarity with development and QA environment coordination
  • Previous experience with regulated pipeline or energy companies
  • Previous experience directly or indirectly supporting a control center
  • ICS/SCADA security experience
  • Experience with various flow computer protocols
  • Experience building screens for large compressor / pump stations or processing facilities
  • Familiarity with formal audit processes
  • Project management experience
7

IT Business Sys Analyst Resume Examples & Samples

  • Build strong relationships with Leaders in the Audit business area
  • Serve as the subject matter expert and Business Partner between Information Technology Application and Infrastructure team(s) and Business/End user team(s)
  • Responsible for annual budget analysis and cost management for Audit Application area including projects, ongoing maintenance, support and licensing
  • Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Technology standards
  • Evaluate, develop and implement new application systems, developing technical requirements following standards for software development lifecycle
  • Interact and resolve issues with other IT support teams including Applications, Infrastructure, and Outsource Provider
  • 8-10 years relevant work experience: Business Analyst, Audit, and/or Application Development experience required
8

IT Business Sys Analyst Resume Examples & Samples

  • Build strong working relationships with Leaders in the HR business/functional area
  • Responsible for annual budget analysis and cost management for HR Application area including projects, ongoing maintenance, support and licensing
  • Working with outsource provider to translate business requirements into technical specifications to formulate technical solutions that conform to best practice and data architecture standards
  • Remediate application system issues through appropriate troubleshooting, Incident, Change and Problem management standards using Service Now leveraging technical resources from outsource provider
  • Evaluate, develop and implement new application systems. Lead the effort to translate business functional requirements to technical requirements to ensure successful service delivery by outsource provider
  • Bachelor’s Degree required, Information Technology, MIS, or HR discipline preferred or equivalent work experience
  • Industry knowledge is preferred Human Resource Functions and/or HR/HRIS Processes,
  • 8-10 years relevant work experience: Business Analyst, HR, and/or Application Development experience required
  • Experience working with an outsourced provider and team
  • Relocation assistance will be considered for this role
9

Senior IT Business Sys Analyst Resume Examples & Samples

  • Analyzes business requirements to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
  • Researches and assists in designs solutions for general maintenance requests to resolve system problems
  • Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
  • Provide oversight and final review of design specification
  • Lead effort to identify and evaluate alternative solutions
  • Take the initiative to seek out areas of improvement
  • Act as a design team leader to ensure progress against goals and timely reporting to management
  • Assigned to highly complex projects, systems or initiatives
  • Act as a mentor, providing coaching and guidance and reviewing work of other SAs. Oversees the design artifacts produced by other SAs to ensure the necessary design considerations were made
  • Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment
  • Prepares high level proposals that identify viable options to address the client’s needs. Works with appropriate parties to gain approval of proposal and initiate work
  • Leads a systematic process for capturing requirements. Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation
  • Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design
  • Works with Developers and other IT staff to determine system components and functional flow of components and data between components
  • May determine the best-suited technology to meet the business requirements
  • Creates detailed program specifications from which a developer can code
  • Validates the design documentation with the appropriate parties and receives approval on these documents. Reviews final design documents to ensure that they clearly explain the work expectations
  • Clarifies design expectations. Answers business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues
  • Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution
  • Provide consultative support for the systems within their product family
  • Partner with BSA and other IT staff to ensure the design fulfills business and technical requirements
  • Responsible for relationship management responsibilities for assigned vendors
  • Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting
  • Ensures adherence to practices, standards, policies and procedures
  • Assists in test execution for various system components
  • Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces provides SME level expertise and recommends test strategies and scenarios for junior level analysts
  • Influences business/stakeholders and/or is instrumental in driving business decisions while proposing solutions built on Value Proposition
  • Develops and documents vetted contingency plans in case of risks or roadblocks
  • Advocates effective solutions that are flexible to accommodate future enhancements
  • Responsible for consensus and relationship building between Business, IT teams and BRMs
  • Accountable for clearly linking the IT solution to the business vision/strategy while coaching junior analysts to help them understand the business priorities
  • Experience using RUP and Agile methodology
  • Experience with Reporting and Dashboard
  • Test planning, prep, and execution experience
  • Health care industry related experience is preferred
  • Experience in HP MataVance V2.10 or similar enrollment and billing platforms
  • Experience in Dell Boomi integration tool
  • Experience in FFM Transaction Management tools
10

Adv IT Business Sys Analyst Resume Examples & Samples

  • Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects
  • Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
  • Produces detailed functional requirements and/or user stories, including non-functional requirements
  • Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
  • Experience using Waterfall and Agile project methodology
  • Healthcare industry related experience preferred especially around HEDIS, Medical Records, Revenue Programs
  • Knowledge of capabilities and processes on STARS and Quality
  • Knowledge of member enrollment, claims systems and vendor integrations
11

Senior IT Business Sys Analyst Resume Examples & Samples

  • Drives business architecture design (including Business Process), capability roadmap development and strategy development for the domain
  • Responsible for leading/facilitating business requirements gathering and determining technical impacts
  • Acts as the design lead working with development lead/technical architect to layout technical design. Reviews and clarifies user stories and user acceptance criteria with the stakeholders to support design
  • Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
  • Leads the production of detailed functional requirements and/or user stories, including non-functional requirements
  • Provides oversight for the development of user acceptance criteria, test plans and test cases. Oversees functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
  • Oversees the monitoring of system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
  • Experience with Talend ETL tool, Tableau analytics tool and Salesforce CRM tool
12

IT Business Sys Analyst Resume Examples & Samples

  • Provides functional and technical support/expertise during development, implementation, testing of complex projects
  • Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
  • Responsible for facilitating business requirements gathering and determining technical impacts
  • Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
  • Assumes the role of product owner as necessary
  • Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
  • Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
  • Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain
  • Experience using Agile methodology
  • Experience with web based applications used for marketing and sales in health insurance industry
  • Experience with web application development using one or more of the listed technology stacks – Drupal with LAMP, J2EE with widely used MVC framework, Salesforce development platform
13

IT Business Sys Analyst Resume Examples & Samples

  • Quickly understands the business issues and data challenges
  • Identifies organization's strengths and weaknesses and suggests areas of improvement
  • Develops functional specifications and system design specifications
  • Leads testing efforts. Ensures issues are identified, tracked, reported on and resolved in a timely manner
  • Works with business people to identify required changes and communicates needed changes to IT delivery team
  • Takes input from sponsor and appropriately and accurately applies comments/feedback
  • Communicates and applies project standards. Manages resources in accordance with project schedule
  • Consistently delivers high-quality services to the business organization
  • Develop best practices and benchmarking - Organize prioritization of the business demand, participate to key business meetings and events
  • Develop and support network of key users and business processowners support exchanges with other regions
  • Develop benchmarking
  • Manage IT project portfolioin line with global IT and regional management
  • Lead regional/ plants IT projects as needed
  • Ensure proper participation with global initiatives as needed
  • Document Businessprocesses, Master Data and Business applications in use in his domain
  • Force of proposition to support businessprocess improvements, master data management and automation
  • Support businesstraining, communication and overall organizational changes relatedto IT projects in his domain
  • Advanced development of end user testing and training experience
  • Strong verbal and written communication/documentation skills
  • Manufacturing industry experience preferred, “process manufacturing” a plus
14

Senior IT Business Sys Analyst Resume Examples & Samples

  • Primarily responsible for Oracle Cloud - development and maintenance
  • Contribute to the development of solution design based on business requirements
  • Deliver technical components using Oracle ADF, web services, Build reports using Business Intelligence, FBL (file based loader) tools
  • Develop and execute test plans; Report on findings and make recommendations for improvement; coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
  • Work in a team environment and demonstrate flexibility, adaptability and dependability
  • .net skills are a plus
  • B.E/ B. Tech/MCA with 5+ years of experience working with an enterprise level implementation of an ERP system required
  • In-depth technical knowledge of Oracle ERP systems and technologies, including Oracle R12 Cloud
  • Proven experience in the design, development and implementation of ERP software and systems or products is required
  • Experience in providing production support is required
  • Solid knowledge of all aspects of Oracle R12 cloud development and development tools, best practices and standards, including Oracle ADF, webservices, BI Reporting tool and FBL is required
  • Adhere to development standards, processes, guidelines and procedures
  • Should have strong understanding of software development life cycle (SDLC)
  • .net skills are a huge plus
  • Experience using release management tools, including version control system and release management best practices. A working knowledge of structured test methods and processes is helpful
15

IT Business Sys Analyst Resume Examples & Samples

  • Responsible for facilitating business and system requirements gathering and determining technical impacts
  • Manages the service manager ticket in-take process by preforming root-cause analysis, determining solutions, working with designated technical support teams to implement solutions, working with the Business to ensure IT processes are followed/required information is received, triaging tickets to the appropriate IT teams, proactively provides statuses of issues to the Business, and follows the issue management process end-to-end
  • Other ad-hoc duties as assigned
  • 4 or more years work experience in an application development, testing, and/or business/systems analysis role or equivalent combination of transferrable experience and education
  • Demonstrated organizational, analytical and interpersonal skills
  • Must have attention to details skill set and proven experience with analyzing data and accurately summarizing the results
  • Proficient in business and system requirements gathering methodologies and the SDLC
  • Understanding of typical architecture standards and ability to apply them in their design work
  • Ability to communicate technical information clearly and articulately
  • High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
  • Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support Contact’s initiatives and/or systems
  • Experience in applying research methodology to business solutions
  • Knowledge of systems development concepts and methods
  • Experience with business and system requirements and business process analysis to ensure IT solutions meet the business needs
16

IT Business Sys Analyst Resume Examples & Samples

  • Build strong relationships with Leaders in the Measurement areas
  • Works with ­­­­Measurement managers & the Measurement COE to provide input for charters, business requirements, project estimates/schedules and test plans
  • Serve as the subject matter expert and Business Partner between Information Management Application, Infrastructure team(s) and Business/End user team(s)
  • Ensure maintenance, development and enhancement of existing application systems meets the organizational business objectives and Information Management standards
  • Bachelor’s Degree in MIS, CS or other related IT field preferred or equivalent work experience
  • A minimum of five years of IT experience
  • Prior experience with Pipeline or Natural Gas Transportation related applications preferred
17

Senior IT Business Sys Analyst Resume Examples & Samples

  • Write complex queries
  • Performed complex data analysis across platforms
  • Oversees the monitoring of system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
  • Mentor / or lead other development staff
  • Experience using Toad/Data Studio
  • Data Warehouse
  • Health care industry related experience with Claims, Enrollment and Finance
18

Senior IT Business Sys Analyst Resume Examples & Samples

  • Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects, including all contact/customer service channels: Phone, Member Website, Virtual Assistant, Chat, and other capabilities
  • Drives business architecture design (including Business Process), capability road map development and strategy development for the domain
  • Responsible for leading/facilitating business and system requirements gathering and determining technical impacts
  • Develops an extensive understanding of Contact's business processes and IVR functionality and has the ability to effectively communicate technical issues and solutions in non-technical terms to the business
  • Bachelor’s degree in an IT related field or equivalent work experience
  • Experience working in a call center environment
  • Knowledgeable about IVR, call routing, and WFM capabilities and technical design
  • Knowledge of back end services/web services capabilities that support Contact technical operations/systems
19

IT Business Sys Analyst Resume Examples & Samples

  • Develop and maintain HMI screens in compliance with API guidelines and Williams standards
  • Support pipeline control and field personnel with SCADA related issues
  • Give basic training to SCADA application users
20

Adv IT Business Sys Analyst Resume Examples & Samples

  • Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to lay out technical design
  • Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and database entity relationship diagrams
  • Develops an extensive understanding of the business unit's function, effectively communicates technical issues and solutions in non-technical terms to the business unit and provides system training
  • Monitors system implementation ensuring user satisfaction and is hands-on in support of implemented solutions. This support includes tracking operational readiness, Implementation/Warranty Support, Production support, Project analytics and ongoing reporting
  • Healthcare industry related experience
  • Claims processing knowledge and experience