Business System Analyst Resume Samples

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E McDermott

Emilia

McDermott

778 Gardner Well

Philadelphia

+1 (555) 682 6548

778 Gardner Well

Philadelphia

Phone

p +1 (555) 682 6548

Experience Experience

Los Angeles, CA

Business System Analyst

Los Angeles, CA

Gislason Group

Los Angeles, CA

Business System Analyst

Provide input and guidance for changes and continuous improvement for SharePoint and other custom development applications
Assist Developers with the development of technical documentation of existing and future applications
Provide support and direction to other members of IT to assist in developing functional knowledge in areas of expertise
Document RI Operations trends, working with managers and provide innovative solutions
Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility
Develop, Maintain, Status Project work plan with PM and senior USMS Financial Service Division managers
Perform detailed system analysis, develop functional and technical specifications, and make recommendations for Retail applications

Philadelphia, PA

Lead Business System Analyst

Philadelphia, PA

Bins-Kihn

Philadelphia, PA

Lead Business System Analyst

Provide recommendations on potential opportunities for further enhancements and present recommendations to Project Manager, Business Owners and Management
Creates formal networks with key decision makers and serves as external spokesperson for the team
Create workflow diagrams to document current and future business environment
Partner with the support organization to provide training, support and technical assistance to end users
Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT) as well lead user acceptance tests and provide the functional support to users
Maintains up-to-date knowledge of current trends in Government Information Technology solutions, issues in healthcare, national and statewide standards and legislations, and changing policies and procedures
Provide functional leadership during technology upgrades/implementations and work successfully as a liaison with various internal business partners

present

Chicago, IL

Senior Business System Analyst

Chicago, IL

Bernier LLC

present

Chicago, IL

Senior Business System Analyst

present

The position will assist the Manager / Senior Manager (Applications) to plan and undertake specific role(s) (including managing projects) to deliver assigned projects. Ultimately this means providing project services to ensure that projects are planned and delivered within the time, cost, quality and scope parameters that have been agreed with the stakeholders
Will be responsible for working on new or enhancement projects involving any of application areas such as Enterprise Resource Management System, Broadcast Channel Management System, Digital Asset Management System, Workflow Management System, Customer Relationship Management System, Billing Systems, Business Intelligence System, other minor IT applications etc
Will grow expertise on customer business processes and workflow in specific application project areas. Will be responsible for providing software change management services to the customers, covering – but not limited to – modelling change, communicating change, involving others in the change, generally being supportive of the customer and championing the change
Execute and analyze day-to-day operations support, while focusing on root-cause analysis and constantly identifying improvement areas and actions and drive their implementation
Acts as contact for all users on system issues or problems. Troubleshoots, identifies and tracks software and hardware issues to ensure resolution and keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities. Documents and communicates problem resolution
Maintains the integrity and the functionality of business unit systems by performing system and database maintenance. Monitors system performance; analyzes problems and recommends solutions. Monitors usage, practices, trends to identify potential problems. Maintains systems configurations, documentation and procedures, such as user setups and interface administration for departmental computing or non-enterprise systems. Researches, design and schedules standardized reports or create adhoc reports or data queries to support the business unit. Maintains standardized reports currently in production. Maintains a log of completed and ongoing system changes
Provides assistance and advice to business users in the proper and effective use of applications

Education Education

Bachelor’s Degree in Computer Science

Portland State University

Bachelor’s Degree in Computer Science

Skills Skills

Strong Project management skills - Ability to prioritize and deliver quality work within a deadline-driven climate
Excellent analytical/problem-solving skills, with an ability to learn new technical skills quickly
Excellent communication skills with a strong ability to provide clear direction with reasoning as to why
Attention to detail and the ability to learn quickly
Strong knowledge of product lifecycle management, including item masters, bills of materials, engineering change orders, compliance, product quality
Ability to review project deliverables for completeness and quality, and compliance with established project standards
Dependable and reliable
Proven ability to quickly and easily adapt to changes within the organization
Demonstrates working knowledge of the Project Management Life Cycle and ability to apply project management methodology to small scale projects
Solid working knowledge of standard features/functions of one or more application to field, analyze and resolve customer issues/problems

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Senior Business System Analyst Resume Examples & Samples

Strong understanding of DCP business objectives and methods (M)
Strong process and systems analysis (M)
Project management (M)
Excellent customer service skills (M)
High proficiency in English and Mandarin (M)
Track record of successful IT solutions delivery (M)
Hands-on experience of all phases of the Systems Development Life Cycle (M)
Minimum 3 years of business requirement and IT system management (M)
Demonstrate the understanding of licensing business process (M)
Design and implementation of practical IT solutions (M)
Experience in multi-site & multi-national projects (M)

Business System Analyst Resume Examples & Samples

Strong people communication skills, working as part of a single team (business, support & development) across multiple time zone and jurisdictions
Large scale application development skills
In-depth functional and technical knowledge and experience of WM Asia core banking platform (Avaloq) backed by strong platform implementation track record
Familiar with the platform’s development, configuration and release management practices
Clear understanding of the Asia business model, financial products (especially structured products), investment suitability and regulations
Strong interpersonal and communication skills to effectively communicate formally and informally with all levels of users from juniors to senior management
Experience working with remote teams in global banks, and able to handle complex matrix structure
Experience with the varying businesses throughout WM Asia and their associated mix of technology platforms
Ability to quickly familiarise oneself with knowledge of international business units, regulations, pressures, requirements
Extensive proven experience in software development, project and people management
University degree or equivalent in IT or related field
Experienced with methodologies for development, testing/QA, business analysis, SDLC
Excellent relationship-building, teamwork and collaborative skills
Knowledge and interaction of the wider-RBFG business units and IT Groups
LI-VC2

Senior Business System Analyst Resume Examples & Samples

Identify new opportunities for improving processes for efficiency, responsiveness and controls
Identify, recommend and implement process improvements/ changes during technology projects and initiatives
Investigate and resolve system or process corrections and adjustments affecting business processes and effectiveness
Act as the central point of contact for technical problem escalation from suppliers and service providers for assigned business-specific systems
Escalate deviations from plan
Access data and line of business information required to fulfill accountabilities
Interpret P&Ps
Negotiate funding for new plans and negotiate timelines and deadlines for assigned initiatives and projects
Familiar with International Organization for Standardization (ISO) Project Management Methodology, tools and templates
Solid knowledge on Trade Finance products, operations and market practices
Strong knowledge of process and/or project management
Solid understanding of the business unit’s risk and regulatory requirements
Tolerance and flexibility for resolving ambiguities
Strong planning skills (re finance, resource, strategy, business)
Strong facilitation/ presentation skills
Strong conflict management/ resolution skills
Strong multi-tasking skills covering a wide range of challenges which are independent and distinct
Ability to document requirements, acceptance test plans, conversion and implementation plans
Ability to support PO during business contingency

Business System Analyst Resume Examples & Samples

Approach problems with a strong sense of ownership, initiative, and tenacity
Take challenges head on, learn from failures, and have fun while doing it
Utilize facilitation, elicitation, and process mapping skills to effectively document complex end-to-end business processes
Enjoy thinking both tactically and strategically on a wide range of business/technology issues
Excel in detailed analysis and problem solving and reasoning skills to make timely, effective, holistic decisions considering priority and customer impact
Use experience, understanding, and communication skills to drive highly complex business/technology work efforts in partnership with varying levels of leadership
Demonstrate passion and aptitude for understanding/improving processes and designing/building unique solutions to business problems
Enjoy and effectively operate in a dynamic business and organizational landscape
Display a strong sense of curiosity in all aspects of your work
Be a consummate and continuous learner
3+ years as business analyst or equivalent experience
Proven experience in the all phases of the system development life cycle
Ability to identify, evaluate, and recommend systems and procedures to the business that are cost effective and meet user requirements
Ability to understand and document clear and accurate detailed requirements
Capable of asking questions and challenging the status quo
Strong analytical skills and creative problem solving ability
Self-starter with strong customer focus, follow-through and solution orientation
Commitment to providing excellent customer service
Ability to organize and coordinate efforts to meet project goals
Ability to mentor junior business analysts and lead small projects
Proficient in Microsoft applications (PowerPoint, Excel, Word, Visio, Sharepoint)
4 years of Oracle HCM experience (Payroll, Advanced Benefits, Core HR, Time & Labor, Incentive Compensation) (or equivalent experience on other ERP systems)
Well versed in configuration options for a number of the HCM modules
BA/BS in Human Resource, Computer Science or MIS

Business System Analyst Resume Examples & Samples

Minimum 9 years of related work experience with advanced understanding of project management, and process improvement
Excellent leadership qualities and presentation skills
Experience in relationship building with business clients, team members, colleagues, and peers across multiple sites
Experience identifying test scenarios
Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis (SDLC)
Experience producing business and/or technical functional documentation
Experience using Test Director, Quality Center or similar application for test cases, test execution and defect tracking
Experience in UI Design and Usability
Line of Business experience a plus
Minimum 3 years of related work experience with advanced understanding of project management, and process improvement

Business System Analyst Resume Examples & Samples

Development/Review of SQL scripts to be used during data analysis / investigation and experience with test case writing and automation
High level understanding of JAVA/C++/C# would be an asset
Relationship management with our business and technology partners across the areas we support (Accounting, AEG, Compliance, Equities industry initiatives, Research, GED, Index, Institutional Equities, TD Capital)
Maintain working relationship with 3rd party suppliers – Fidessa, Triton, IRESS etc. related to code releases, upgrades, & service interruptions
Product manager who leads and coordinates the resolution of client application issues and acts as SME for all training initiatives
Provides strategic view/roadmap across the equity portfolio to the business and /or project teams
Providing detailed view of systems / business processes to look for efficiencies / cost savings opportunities and providing recommendations to our business partners
Manage, coordinate and mitigate Risk & Control initiatives/findings
Stay abreast and informed of Industry Initiatives to identify impact & define action plan
Project management and adherence to System Development Life Cycle (SDLC) - Including development of project plans, documentations of system requirements, estimates of scope, sizing, effort, final deployment instructions for production implementation etc
Identify and develop use cases, test cases, scripts and/or testing scenarios appropriate to the application / solution / project
Oversee and/or execute manual and automated test scripts within the testing environment(s), ensuring defects are logged, and documentation has been appropriately signed off
Manage the configuration and implementation of test data and testing environments

IT Business System Analyst Resume Examples & Samples

To research the business requirements to support the ongoing maintenance and enhancement of Shareholder Services Systems (Unitrax\MPower)
Provide support and/or training to the end product user when required including creation and execution of ad hoc queries/reporting
Interact with system support staff to review test results and relay install documentation to the end system users
Review existing process flows to find efficiencies and opportunities for automation where possible
Provide after hour support for nightly operations ensuring batch processes are executed accurately and on time as per Client service level standards
Create, prepare and automate Client reporting through in house tools
Post Secondary Education
3 years experience in the Financial Services industry pref. Mutual Fund Company experience
Completion of the Mutual Funds Operations Course recommended
Strong working knowledge of PC applications such as Word, Excel, Access
Willingness to take Industry related courses
Stay up-to-date with industry and tax regulation requirements and changes

Senior Business System Analyst Resume Examples & Samples

Professional with experience on large projects/programs with multiple applications with multiple interfaces and/or 3rd parties
University Degree in Business Technology and/or Engineering
Wealth Management experience, Investment Management, Portfolio Accounting and Trading knowledge using industry leading technologies
Quality Controls
Risk Assessment & Quantification methodologies
General knowledge of factors affecting business
Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/ recognition)

Business System Analyst Resume Examples & Samples

Develop functional documentation which fully describes the current structure of the system, along with impacts to the system resulting from proposed changes
Work with business partners to validate, clarify, and normalize business requirements
Interact with solution architects to validate current system design, and how proposed solutions affect that design in order to fulfill stated requirements
3+ years of experience in information technology with an emphasis on business system analysis and functional specification development
Experience with supporting and delivery functional specifications for large scale web applications

Business System Analyst Resume Examples & Samples

Structure and lead project working groups and prioritization forums to define and agree the scope of projects
Project management of end to end delivery, providing regular status updates to stakeholders, including effective risk and issue management
Business and systems requirements gathering across both Sphinx & GBS, and the other applications forming the end-to-end technology stack
Perform detailed analysis for prioritized deliverables, clearly capturing the rationale and return-on-investment for deliverables, and capturing detailed information from which build teams can develop solutions
Define and plan testing approach, co-ordinating across multiple environments and resources. Track and resolve testing issues
Co-ordination and support of user-acceptance testing executed by stakeholders
Produce implementation approaches for the delivery of new functionality to the production environment, balancing risks and managing dependencies
Influence strategic direction of software changes, ensuring direction is line with strategic vision for the platform
Strong relational database skills, including analysing data and writing queries using SQL
Familiarity with inter-system messaging technologies such as FIX and XML
Familiarity with Unix environments
A background in investment banking, trade capture or transaction processing systems
Knowledge of equities markets and/or other securities products, and the trade processing lifecycle for these products
Database schema design and query optimisation

Business System Analyst Resume Examples & Samples

Data warehouse report writing
Visual Basic, SQL, Jasper, GetPaid
Visual Basic for Applications with Excel expertise concentration

Business System Analyst Senior Resume Examples & Samples

Maintains infrastructure for survey data including survey responses, sampling data, reports, etc
Database developer and administrator for Customer Satisfaction access databases. Also includes survey follow-up process (escalated customer comments)
Troubleshoots technical issues with software/hardware associated with image scanning process for mail-based surveys. Works with vendor and internal IT departments to resolve issues as well as the installation and implementation of new software/hardware upgrades and data structure changes
Consults with business units to develop requirements for solutions
RSAM/NEIM
ITSM Change Management
SQL Server 2010 Database Administration
SQL Server Reporting Services
SSIS/DTS services

Card Business System Analyst Resume Examples & Samples

Research FDR and other Vendor applications (such as ACESYS, Appro, NeuAnalytics, etc.) and make minor to major changes and maintain other products in these systems through online and other various input mechanisms
Work closely with other UMB business units to determine business requirements, document and execute appropriate changes to the vendor processing system in support of bank policy and business plans
Write complex test plans, supervise and perform testing of new systems and modifications to existing systems, review test results and ensure the correction of any testing anomalies. Validate production implementations and opens service tickets as required. Work with MIS or other vendor technical support groups to identify problems and solutions
Perform UMB disaster recovery testing and coordination
Provide end-user support for vendor applications, including, but not limited to: telephone support, on-site support and 24 hour on-call emergency support
Act as a Subject Matter Expert for less experienced team members and assist in the training of lower-level business system liaisons
Work directly with Card users and MIS personnel in error analysis to resolve hardware, software, or system logic problems to reduce downtime of card systems
Create and maintain end-user documentation and/or internal departmental application documentation and processes/procedures
Produce estimates of effort required to accomplish projects, provide project status of assigned tasks to ensure projects are on schedule and completed, identify and recommend solutions for project-related issues that have an impact to the bank or the project
Maintain inventory of credit/debit card plastics, statements, and card carriers and re-orders as necessary. Obtain artwork for new plastics and Ultra-Graphic logos and orders required materials from the vendor. Control statement messages that are printed on customers' credit card statements
Monitor various exception reports and make the appropriate corrections. Review activity on test accounts and quarterly verify that all test accounts are closed and have a zero balance
Work directly with UMB vendors to provide support and coordination among multiple vendor systems and their usage. Act as a systems liaison between UMB users of the business application systems and the technical services group responsible
Demonstrates proven level of knowledge/experience and ability to function independently and perform analysis activities, as well as user consultation
Demonstrates strong verbal, written, and interpersonal communication skills
Demonstrates knowledge and understanding of project management and/or business requirements gathering and documentation
Demonstrates strong customer services attitude and ambition to obtain high levels of customer service and tUCE (The Unparalleled Customer Experience) with internal & external clients

Card Business System Analyst Resume Examples & Samples

Input control changes and makes maintenance adjustments for ACESYS, Appro, and other card related systems and applications. Acts as administrator for vendor applications controlling access and user profiles
Lead and validate system configurations and administrative changes (i.e. decision tables, hierarchy adjustments, etc.) across a variety of card-related applications
Use knowledge of project management practices to prepare project plans for accomplishing assigned tasks, including conversion plans required when card portfolios are purchased
Serve as lead person for card portfolio conversion projects, coordinating activities of other team personnel and being primary contact person for vendors (i.e. First Data, FIS, eFunds, etc.)
Formulate proposals for new system needs or applications by analyzing existing UMB and vendor systems and procedures and defining technical and procedural improvements. Leads the coordination and validation of functional requirements with business management and the technical solutions with systems software personnel to determine the most cost-effective solution
Lead the coordination with UMB vendors to provide support and coordinate activities with FDR systems and u sage, such as inter-vendor interfaces
Demonstrates leadership skills and abilities to guide consensus across departments/divisions regarding complex solutions and/or issue resolution

Business System Analyst Resume Examples & Samples

Adhere to the team's operating procedures to strive for higher efficiency
Provide 7*24 support by shift
Strong analytical and problem solving skills with an ability to develop creative alternatives to resolving issues or complex problems
Proficient in spoken and written Chinese and English
Proficiency in MS Word, PowerPoint, Outlook, and Excel
Experience in SAP, Oracle, Micros, Maximo products is a plus
Experience in SQL Server and Oracle database is a plus

Senior Business System Analyst Resume Examples & Samples

9)Complete project deliverables using the Software Development Life Cycle (SDLC)
10)Provide Support to business users, troubleshooting issue with pre/post trade compliance rules, data and reports
11)Write and/or revise system design documentation and operations documentation to include providing required input into operation support manuals and user guides
Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent work experience
3+ years of demonstrated experience in .NET development and Microsoft SQL Server 2008/2012 query construction
Ability to successfully translate client/business needs into software designs
Analytical and business skills to reconcile conflicting objectives and find/design acceptable compromises within existing limitations
Experience supporting Asset Management business, preferably Compliance or Front Office systems
Experience working within a defined development life cycle methodology (e.g. CMMI, Six Sigma)
Experience with writing use cases and test cases

Senior Business System Analyst Resume Examples & Samples

Support the Development of Strategy, Identify Gaps and Initiate Change, End to End Experience Analysis, Business Requirements Definition, Business Architecture, Cross Channel Experience Leader
Create detailed durable artifacts to support and inform the strategic vision. Create frameworks and models to represent and communicate the strategic vision and roadmap to stakeholders and cross organizational leadership
Support projects in defining scope, prioritizing trade-offs where required, and ensuring the project deliverables further business objectives and enhance the client experience. Translate goals, plans and designs in to actionable initiatives, programs and projects
Identify and recommend technology solutions to enable desired business outcomes. Continuously monitor the market to gain knowledge and understanding of emerging and potentially disruptive technologies
Utilize business architecture and business analysis best practices to collaboratively elicit insights and requirements to achieve strategic objectives. Identify conflicting or competing requirements. Validate that the final solution meets business needs, is technologically viable, and provides value to the client
Build and maintain strong business unit relationships; with deep expertise and insight in to the business strategy, the industry, and evolving customer needs and expectations
Guide, mentor and coach others in the execution of their assignments, escalated project issues, strategy development, business architecture, research techniques, as well as personal development in their role
Participate in advancing strategic planning and business architecture methods across the business and technology organizations; leverage deep industry experience and knowledge of strategy, business analysis, and design frameworks to influence the strategic direction of assigned domain
4+ years professional experience including: business analysis, business architecture, strategy development, impact analysis, solution design, delivery oversight, and performance analysis
Highly effective verbal and written communication and presentation skills; ability to effectively communicate with all levels of leadership
Expert knowledge of business analysis techniques and methodologies; can draw valid and actionable insights from data, and create durable and lasting knowledge bases and artifacts
Experience leading and managing business process improvement/optimization/re-engineering initiatives and driving initiatives with operations teams
Proven ability to strategically apply business analysis principles, methods and tools to address complex business and end to end client experience challenges
Financial services industry experience, including in depth brokerage product knowledge a plus
Strong project planning and ability to organize cross functional teams
Ability to think critically and strategically, balancing long and short-term priorities
Deep understanding of business operations and key business drivers (or aptitude to develop understanding quickly)
Demonstrated success working in a fast-paced highly collaborative environment with a strong ability to lead and influence

Senior Business System Analyst Resume Examples & Samples

Responsible for gathering/analysing project requirements, determining appropriate solution, finalizing enhancement/development specifications, preparing test cases and working within appropriate IT teams / vendors for software development services, providing user trainings, undertaking/coordinating testing of system and executing other project implementation services for project roll out
The position will assist the Manager / Senior Manager (Applications) to plan and undertake specific role(s) (including managing projects) to deliver assigned projects. Ultimately this means providing project services to ensure that projects are planned and delivered within the time, cost, quality and scope parameters that have been agreed with the stakeholders
Will be responsible for working on new or enhancement projects involving any of application areas such as Enterprise Resource Management System, Broadcast Channel Management System, Digital Asset Management System, Workflow Management System, Customer Relationship Management System, Billing Systems, Business Intelligence System, other minor IT applications etc
Will grow expertise on customer business processes and workflow in specific application project areas. Will be responsible for providing software change management services to the customers, covering – but not limited to – modelling change, communicating change, involving others in the change, generally being supportive of the customer and championing the change
Track project issues, provide project status updates
Provide audit support for on-going business process audits
Undertake investigation exercises to resolve specific application issues, as and when required based on needs and also expertise gained from past project experiences. Will be responsible for providing support for efficient operation of any of the assigned applications
Bachelor's Degree in Computer Science or Business Management or Equivalent Educational qualification
Minimum of 4to 6 year experience in substantial implementation projects

Business System Analyst Resume Examples & Samples

To develop business procedures and to define, gather and set parameters into system
To identify system needs by working with users, and writes the specifications for the system requirements identified
Toconduct testing to ensure system can operate accurately, effectively, efficiently and according to requirement specification
To establish detailed acceptance test procedures by joint testing with users, documentation of procedures and training of end-user on the system
To define the objectives and format, and control the change requests; and to consolidate and prioritize system changes
To study and recommend technologies and methodologies in order to support the business objectives of that function
To handle ad-hoc assignments
Knowledge of various pension functions including actuarial, pension operations, agency compensation
Good understanding of various IT platform, such as Client/Server system and System Development Life Cycle (SDLC)
Strong analytical, problem solving, particularly in integrating and recommending various complicated IT / business solutions
Able to handle multiple projects simultaneously and independently
Strong relationship building, in managing various business partners
Strong planning and time management skills
Excellent in written and spoken English and Chinese

Business System Analyst Senior Resume Examples & Samples

A Business Architecture Role - responsible for bridging between the business functions and technology experts to ensure solutions deliver the expected functionality, adhere to established standards for design and performance, and deliver the prescribed business value. This role will focus on delivering contact center solutions that integrate across the CCB business organizations to provide strategic solutions and capabilities that enhance the user experience and toolset for our Chase customers and specialists
A Program Management Role- that champions important efforts by providing program leadership and focused management for custom and /or complex deliverables that require special implementation or operational considerations
Strong understanding of business strategies, drivers and challenges within the Financial Services industry
Strong understanding of contact center technology implications of business strategy
Strong operational architecture understanding to define and deliver best practices for operational excellence
Exceptional knowledge of Chase contact center products and services. Working knowledge should include the following systems/solutions: desktop PC and thin client solutions, Genesys Suite of Call Center Tools, Avaya PBX, ACD, and CentreVu CMS capabilities, AT&T and Verizon Business carrier services, workforce management and call recording solutions
Aptitude for efficient process flow creation and designing intuitive user interface artifacts, e.g., mock-ups, prototypes, etc
Ability to conduct Customer/User Behavior and Preference Feedback sessions and incorporate feedback into design solutions
Ability to team and partner collaboratively with technology service providers to effectively deliver the business agenda
Ability to assess and identify new technologies that can add a competitive or operational advantage
Perform industry analysis to complete benchmarking studies and understand market best practices for a world class contact center
Vendor management experience preferred
Minimum of 3 years relevant experience in contact center and/or financial services industry

IT Business System Analyst Resume Examples & Samples

To research the business requirements to support the ongoing maintenance and enhancement of TooGood application support between RBC and vendor
Provide support and/or training to the end product user when required including creation and execution
Provide after hour support for nightly file transfers and jobs ensuring batch processes are executed accurately and on time as per Client service level standards

Business System Analyst Resume Examples & Samples

5 years of experience with the following
Prior business analyst experience
Developer experience including prior experience with databases (MS SQL)
Experience writing technical and functional specifications
Experience with developing Process Flows, Use Cases and other SDLC deliverables
Programming experience in .NET (IIS, ITSM)
Experience with Relational Data Models
Experience with MS Office products including Excel and Access

Business System Analyst Lead Resume Examples & Samples

Bachelor’s degree in Computer Science, Computer Engineering or a related field or the foreign equivalent
Knowledge and experience working in an Agile environment
7+ years experience implementing solutions with one or more Web Content Management system
2+ years experience working hands-on (actively coding) with AEM/CQ5
Cucumber and Gherkin scripting
Acceptance Test driven development (ATDD) or Behavior driven development (BDD)
Functional UI Testing and Web Service Testing
Requirements Elicitation and Management Processes
Mocking data services
Working knowledge of
Databases and SQL
Web services and SOA Principles
Functional User Interface Testing
Technical delivery experience (Architecture, Application Development, Usability Design, Project Management, or Quality Assurance)
Experience in system analysis (or equivalent work experience) Experience/understanding of business process and modeling concepts, business systems development and analysis

Business System Analyst Resume Examples & Samples

Bachelor's Degree in Computer Science with Business Management (or related field) or equivalent work experience required
Experience with ERP and Customer Relationship Management applications, preferably SAP, Siebel, Salesforce, and other frontend consuming technologies with middleware
Being able to articulate and communicate in both written and oral forms to various types of audiences (developers to managers to business owners)
Mature directness to communicate honest opinions on technology, process, and approach--putting in efforts to improve them
Self-navigating learner who is eager to learn new skills
Maturity and ability to work independently and with a team in a dynamic project environment
Exposure to cloud based applications using platform-as-a-service providers such as Amazon Web Services or other platforms
Understanding of Agile, SCRUM, Disciplined Agile Delivery (DAD) methodology and process

Business / System Analyst Resume Examples & Samples

Collect, analyze and document business requirements from stakeholders throughout the back office system implementation
Liaise with users, vendor and internal IT teams on feasibility of solutions
Design and document test strategies
Prepare the test plan/test cases and conduct the testing
Coordinate and support UAT
Coordinate and participate in data migration
Follow through the system design, functional and technical issues
Support go live process and production rollout
Support post implementation process

Business System Analyst Resume Examples & Samples

3 years of experience with the following
Prior business analyst experience REQUIRED. Ability to meet with business, discuss current processes and system usage, determine current systems needs/enhancement requests and capture those in a typical business requirements, functional requirements, or Agile stories format
Writing technical documentation / technical specs a plus
Experience in structured software development methodology (Waterfall, SDLC, Lean Agile, JAD/RAD, etc)

Business System Analyst Resume Examples & Samples

3-5 years professional BSA experience in a project-based environment
Fluent in technology and strong knowledge of software development methodologies/techniques
Requirements management e.g., scope and change management, traceability, configuration management etc. (D)
Facilitation Skills (D)
Conflict and issue resolution (D)
IT Standards & Methodologies (D)

Business System Analyst Resume Examples & Samples

Working with business and technology partners to develop and define strategic goals, technology project scopes, requirements, and operational impacts (migrations support, etc.), , roadmaps to achieve those goals, and success criteria
Delivering and maintaining requirements analysis, functional design, and platform documentation artifacts
Working with technology teams to review technical designs and test plans/results to confirm that business and technology goals are met
Working with technology teams to articulate roadmap progress and coordinate with lines of business to make business decisions regarding solution constraints or directions
Minimum four years of technical delivery experience (Architecture, Application Development, Usability Design, Project Management, or Quality Assurance)
Minimum five years of business analysis (or equivalent work experience) Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis
Basic understanding of the company’s business practices and familiarity with the company’s wholesale products and services
Strong analytical and writing skills, to include solid experience in writing functional and technical specifications

Business System Analyst Resume Examples & Samples

Highly motivated and self-directed
Proficiency with MS Office and preferably in Visio
BA techniques such as process models, data flow diagrams, or other diagramming tools and models
Experience in IT Teller or retail banking technology is a plus

Senior Business System Analyst Resume Examples & Samples

Facilitate work sessions with business clients and other stakeholders to gather business and process flow requirements. Assist in translating results into a Business and/or Technical Requirements Document
Research and analyze business requirements for new/enhanced systems to determine best fit for technology and how to best meet requirements
Translate Business Requirements into technical design and functional requirements document
Provide analysis of data requirements. Identify data sources and requirements for data migrations, data conversion and data loads
Provide support for integrated systems testing and user acceptance testing
Participate in the systems implementation process by developing test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support
Work with the team to resolve highly complex, multi-faceted problems to meet the needs of the Data Products Team, by applying financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users
3+ years experience as a System Analyst or Business System Analyst
An in-depth knowledge of financial and investment banking operations, with experience interacting with Broadridge, back-office applications and trading applications
Strong knowledge of investment and wealth management functions: portfolio management/administration, back-office, compliance, statements, billing
Strong SQL skills is a must
Exhibits a solid understanding of business, data, process, and object-oriented analysis and modelling techniques
Is experienced in practical application development and/or client solution delivery
Knowledgeable in Distributed computing and Web based applications. Familiar with Logical Data & Process Modeling, Use Case Modeling, Work Flow Modeling, and the Rational Unified Process
Knowledgeable in the System Development Life Cycle and Test Methodology
Excellent problem solving skills, vision and innovative approach to computing based solutions and ability to convey these ideas

Senior Business System Analyst Resume Examples & Samples

Responsible for working with business and technology concerns to maximize product and operational improvements
Independently performing statistical analysis and communicating operational achievements
Identify, distinguish, and analyze multiple components of a problem, and then make recommendations for business change
Logging calls using call tracking database on problems and requests for service, escalating support issues as required, prioritizing and supporting the IT inquires being received
Providing a high degree of customer satisfaction, technical expertise, accuracy and timeliness, effective and efficient services following the established service level agreements
Actively monitoring the support queues to ensure the support cases are handled in a timely manner in person, via phone or web
Perform daily operational duties as required
Understand current computing environments vs. emerging technologies vs. future technology roadmaps to improve and streamline existing process and solutions
Be mentor to junior team members providing career development advice and inspiring creativity and innovation
Develop new knowledge, document, and share with teams in the organization
Bachelor's degree in Computer Science or equivalent plus minimum 7 years of relevant professional work experience in IT application system implementation
Proficient in the use of Microsoft SharePoint development toolset and SharePoint Permission Management and platform maintenance with experience on Portal and workflow design and build is a plus
Bachelor's degree in Computer Science or equivalent plus minimum 7 years of relevant systems support, help desk, training, or other computer related experience
In depth technical understanding of PC platforms and up-to-date experience on Service Desk and LAN/WAN technologies
Experience in service provision, preferably in a multi-functional services support environment
Experience with Windows OS, MS Office and common software applications support
Hands on experience on assembling PC
Hands on experience on Polycom system and Smartboard system and conferencing support services
Good knowledge on Microsoft Active Directory and SharePoint
Knowledge on AutoCAD/SAP/Oracle is a plus
ITIL certification is a plus

Business System Analyst Resume Examples & Samples

Own reviewing and approving requirements from the business
Responsible to setup and hold workshops with key business and technology stakeholders to receive sign-off
Responsible for driving open requirements action items through until sign-off
Working closely with development and systems analysts to ensure requirements through design integrity
Experience working with business stakeholders in one or many of the following business domains (Customer Relationship Management, Online, Billing, Taxation, A/R, Ordering, TV/Media)
Experienced in working in a requirement management system such as Quality Center
Experience with working with vague business requirements and personally driving them to be complete, measurable and accurate
Strong strategic and analytical skills
Excellent/effective interpersonal presentation and communication skills

Business System Analyst Resume Examples & Samples

Ensure the optimal collection, organization and distribution of data, from a variety of data sources including the ERP (SAP FMS on HANA), POS/CAR, PLM (Enovia), 3rd-party warehouses and other data sources still to be determined (B2B/B2C, Planning and Consolidation, etc)
Analyze business requirements and then scope, plan, design, test and deliver required reporting and analytic solutions, partnering with internal and external technical partners as needed. Define business requirements in sufficient detail to determine the appropriate design and development required
Assure high adoption rate of BI tools by focusing on usability of solutions, data integrity, user training and go-live support
Create and execute Unit, Integration and User Acceptance test plans based on input from business and other application team members
Identify opportunities for eliminating or streamlining manual reporting processes. Drive consistency, quality improvements and enhancements throughout the data, analytics and reporting area
Write business, functional and technical requirements documents, as well as test plans and implementation plans
Create user documentation and deliver end-user training
Work with offshore team and consultants to design, build and execute data conversions from legacy systems
Work with the offshore team to provide production and user support, including researching data questions
Prioritize enhancement requests and work with the offshore team to manage and track the workload
Significant experience in identifying requirements, development, and implementation of reporting/analytic solutions with superior analytical skills and strong business acumen
Advanced knowledge of Excel and excellent overall PC and Microsoft skills
Experience with consumer analytics tools a plus
SAP Business Objects Training & Certification a plus
Ability to model and document business systems
Experience in prioritizing and managing multiple requests or requirements to meet corporate business objectives. Ability to adjust to changing priorities
Experience working in a highly dynamic and collaborative environment with the ability to work effectively with all levels of the organization
Willingness and desire to learn new skills and technologies
Exposure to the following areas a plus
SAP HANA architecture, HANA Modeling, HANA data provisioning, HANA views and SQL Script, HANA Live
SLT, Data Services, Smart Data Access
BI and HANA security (users, roles, privileges, etc)
Performance tuning in a HANA environment

Business System Analyst, BSA Resume Examples & Samples

Requirements analysis and documentation – Use Case Modelling; Use Cases; User Interface Design; Non Functional requirements
Knowledge of requirements documentation and modelling tools (e.g. Word, Excel, PowerPoint, Visio)
Relevant college or university degree
Proven professional track record

Senior Business System Analyst Resume Examples & Samples

Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. Provides on-going end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures
Gathers and documents business requirements. Designs and develops new and improved processes, tools and system enhancements to support business unit requirements. Participates in test plan development. Conducts or coordinates with IT developers to test system fixes, new releases and enhancements, changes and implementations, in order to ensure functionality and user acceptance
Works with IT partners, functional and business systems analysts, customers and vendors on moderately complex projects to coordinate system enhancements. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications
End-user support and training, (5 years)
Experience with the applicable business system(s), (5 years)
Functional experience in relevant area, (5 years)
Project management, (2 years)
Script development and application testing, (2 years)

Business System Analyst Resume Examples & Samples

Responsible for Incident and defect management and works closely with multiple 3rd party suppliers to drive priority and resolution. Maintains incident/defect database, provides reporting, and participates in QRM (Quality Review Meeting) when required. (35%)*
Contributes to IT strategy and works closely with Project Manager, 3rd Party suppliers, and Architect(s) to determine the best mix of development, interfacing applications, and 3rd party vendor solutions to meet bank requirements and project objectives while identifying risks and developing risk mitigation strategies. Recommends technology solutions that satisfy stakeholder needs and provides consulting services to non-IT partners on new initiatives. Executes on technology strategy by liaising and supporting integration activities in lock in step with project schedule and deliverables. Prepares and delivers presentations to non-IT partners and senior management. (45%)*
Responsible for Release Management and Change Management. For major initiatives, executes System Integration Testing and supports development, quality assurance, user acceptance testing, and post implementation verification. Builds and maintains a repository of reusable systems documentation. Ensures change management evidence is retained to meet regulatory/audit requirements. (30%)*
Responsible for Application Maintenance and tasks required to ‘keep the lights on’, including but not limited to, semi-annual application verification, annual application health check, software certificate updates, file transmission documentation, application currency/scalability, monthly KRIs (key risk indicators), etc. (15%)*
Administrative (Town Hall, 1:1, staff meetings, required learning, self-development, etc.) (10%)*
5-10 years professional banking experience in a project-based environment
Advanced knowledge of various requirements methods and methodologies
Knowledge of cost/benefit analysis and alternatives identification skills
Risk assessment skills
Knowledge of bank’s applications, processes, specific strategies, and critical success factors

Business System Analyst Resume Examples & Samples

Establish and maintain effective and productive working relationships with business partners, vendor partners and service providers, as well as other teams across
3+ years of demonstrated experience in business and functional requirements elicitation, translation and documentation
Exceptional written and verbal communication skills
Ability to take a ‘from first principles’ approach with less familiar technologies, quickly acquiring knowledge and gaining subject matter expertise
Superior technical communication skills with proven ability to lead and influence others
Excellent problem detection and determination skills in multiple functional infrastructure/application areas
Preferred certification in ITIL Foundation
Experience working in the financial services industry or other similar, highly regulated environment
Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa

Business System Analyst Resume Examples & Samples

Participate in software deployment projects on a national level
Must be able to work during “software maintenance windows” which can be at night
Troubleshooting software
Software deployments/installations

Business System Analyst Resume Examples & Samples

Business and system application support
Manage executive relationship in both IT and Business across the Enterprise
Work with application architecture and maintenance teams and partner with Business to enhance the overall strategy
Responsible for application for Business, ensure best possible return on investment for client
Support applications, databases, spreadsheets and macros for end users, along with user and technical documentation, testing schedule/plan and pre/post implementation plan
Analyze user requirements, investigate options, and provide recommendations on meeting user objectives in the most efficient manner
Research user specification and develop various reports (with automated data feeds from various sources)
Collect, understand, and transmit the business requirements for the project, and translate these into functional specifications and detailed test plans
Provide the link between the customer, development team and any third party regarding software functionality, throughout the software development lifecycle
Conduct software change impact analysis to support day to day management of change requests in relation to the project plans to ensure agreed deadlines are met
Proactive monitoring and ensure smooth operations of system services
Proposal of mitigation/ tactical solutions / application fixes exercise, system recovery procedures and conduct production fire-fight activities when needed, manage follow-up actions from system incidents
Look for opportunities to improve service quality, system availability and resilience

Business System Analyst Resume Examples & Samples

Bachelor’s degree with up to 5 years of applicable experience
Strong data analysis and visualization capabilities
Excellent interpersonal and organization skills
Experience with SQL and multiple reporting packages
Understanding of workflow concepts, including queue management and task management
Experience with 3rd party tools including an understanding of 2-tier applications

Business System Analyst Resume Examples & Samples

Define, document and partner with the business to build out requirements packages with the with focus on the technical requirements. Liaise with development team and technical leads to validate and ensure proper understanding of the specifications
Work with IT management and the client to ensure effective communication, integration of project issues and deliverables, and clear articulation of requirements
Document and validate business requirements and functional specifications, such as use cases, workflow analysis, flowcharts, etc
Continuously enhance knowledge/expertise in HCM area and keep current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Assist in the delivery and maintenance of secure computing facilities and technical infrastructure/architecture to support stakeholders and applications as appropriate
Provide regular updates to management throughout projects

Business System Analyst Resume Examples & Samples

Work with business stakeholders to asses current capabilities, understand business requirements and develop Technical System Requirements Specification (SRS) documents
Participate in the testing of developed systems/solutions
Investigate and analyze problems, including the use of change impact analysis on all systems and business areas, in order to recommend appropriate solutions
Partipate in medium to large scale projects
Communicate project status and provide timely escalation of possible issues/problems, options and recommendations for prompt resolution to the Business Systems Analysis Manager and ensure timely notification

Senior Business System Analyst Resume Examples & Samples

Must have 10+ years of experience with order management, shipping, inventory, manufacturing, costing, pricing and EDI/B2B integrations
Expertise with configuration and setup for Oracle R12 Supply Chain modules
Techno Functional R12 experience is a must
Experience with partner integrations using B2B/SOA is a must
Knowledge of underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports)
Must be familiar with R12 integrations to one or more applications like Siebel, SFDC, etc
Prior experience in Global Trade Management, Demantra, and VCP integrations will be a plus
Strong systems/process orientation with demonstrated analytical thinking, organization and problem solving skills
Excellent oral and written communications skills; proactive communication
Team player and strong customer service orientation
Ability to prioritize and execute tasks in a high-pressure environment
Willingness and ability to train others
Bachelor’s Degree in Engineering, Sciences, IT
Ability to be the front-line support for the business in EMEA
Ability to work with people from various backgrounds/cultures coupled with strong user and customer relationship

Business System Analyst Resume Examples & Samples

Work with the development team and technology partners to translate user and/or systems requirements into functional technical specifications providing documented use cases, workflow analysis
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user and operational acceptance testing
Adhere to existing processes/standards/methodologies SDLC, PDLC, business technology architecture, risk and production capacity guidelines
Communicate project status and provide timely notification of possible issues/problems, options and recommendations for prompt resolution to the Project Manager
Support the project analytics workstream: define metrics and performance goals for the application
Expert knowledge of business analysis principles
Experience with Talent and LMS systems an asset
Experience with Sum Total / Skill Soft an asset
Works independently in the business analyst role
Comfortable consulting with clients and/or project teams
Involved in all aspects of the business analysis process
Experience in working with remote teams
Strong communication capabilities with excellent oral, written, and facilitation skills
Ability to work effectively in a fast paced environment, manage priorities and work with minimal supervision

Business System Analyst Resume Examples & Samples

Must have prior business analyst experience
Must have prior experience reverse engineering to gather business requirements
Must have Data analysis experience and ability to draw inferences from data population
Must have strong analytical and problem-solving skills
Relevant development background including prior experience with databases (MS SQL Server and/ or Oracle preferred)
Experience working with BI Reporting Tools and data mining tool
Must have strong SQL/PL SQL skills
Writing technical documentation and technical specifications
Interest in learning Big Data environment is a plus

IT Business System Analyst Resume Examples & Samples

Define, document and assist in translating high level business requirements into system requirements specifications (SRS)
Collaborate closely with Application Owners, Application Managers, and Solution Designers as the business/functional counterpart in solution identification
Participate in quality management reviews (designs, prototypes and other requirements work products) to ensure they fulfill the requirements
Continuously enhance knowledge/expertise keeping current with leading-edge technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques to support effective solution development/delivery
Build relationships and work collaboratively to identify solutions and resolve problems
Participate in implementation and post implementation activities (e.g. Deployment, Contingency Planning, and Lessons Learned)
Acts as a key BSA resource for the project team and the business
Supports Relationship and/or IT Managers, by providing analysis and assessment of potential projects
Working knowledge of business analysis processes, QA methodologies, defect tracking and automated test tools
Experience with SDLC, PDLC, PMLC
Excellent analytical and documentation skills
Ability to develop strong relationships with peers, internal and external customers and IT partners
Ability to understand and acquire new technical skills
Ability to coach new or less experienced colleagues and act as a reference
Significant experience and in-depth knowledge of SQL

Senior Business System Analyst Resume Examples & Samples

Provide senior level support for Store-based retail systems and solutions for the Retail business. Provide support for new and existing functions as 2nd and 3rd level support as needed, including rotational on-call support
Act as the SME (subject-matter expert) for POS systems, and act as the appropriate business counterparts to resolve application issues in a timely and cost-effective manner
Follow SLA (Service Level Agreement) standards in alignment with the business, utilizing adidas Group ticket management systems
Execute and analyze day-to-day operations support, while focusing on root-cause analysis and constantly identifying improvement areas and actions and drive their implementation
Provide management for systems releases / upgrades on a planned schedule, working global and market-based teams.Focus on delivering the release/project in partnership with business counterparts to meet business requirements, and within the boundaries of time, cost & quality
Support projects by providing system expertise, test coordination and execution and leadership for store-based solutions
Coordination and delivery of necessary unit and system integration testing to ensure quality solutions are implemented. Full understanding of processes for support purposes, and working with stakeholders so that changes are smoothly and successfully implemented to achieve lasting benefits. This also includes proper documentation, training, controls and metrics
Captures, understands and delivers RFC’s for small to mid-scale projects or work streams
Facilitates cross-functional workshops with business and IT teams on respective business processes to document existing state, future state, solution design, and actionable steps
Understands, challenges, and manages demand dependencies and business requirements across business and IT teams to maximize added value and continuous business process improvements
Has a broad understanding of retail systems and processes and is able to identify areas of IT and business impacts that a demand may have
Provide functional expertise in the respective systems and seek for peer-to-peer discussion with business counterparts to be able to strengthen business process knowledge
Application owner within Retail IT for POS Systems and other applications, with end-to-end understanding of respective system architecture and design
Provide Leadership to Retail IT Support Team as a Senior Business Analyst
Provide expert level support on retail systems, including POS and OmniChannel solutions
Participate in relevant projects as required, and provide expert level input to the project teams
Experience in areas of Retail POS and OmniChannel solutions
Oracle Xstore POS, and mobile POS solutions are strong pluses
Strong data analysis and problem-solving skills
Pro-active mindset, ability to think end-to-end
Ability to identify root-causes for problems, collect data, establish facts and draw valid conclusions
Business- and solution-oriented, global mindset
Basic knowledge of respective business processes and good knowledge of respective IT systems
Good experience in working with projects
Strong communication (both written and verbal) and facilitation skills (small and large groups), especially when interacting with different levels of business
Ability to travel, domestic or international, as required
Four-year college or university degree with focus on Business Administration or IT or related areas, or equivalent combination of education and experience
Minimum of 3-5 years of progressive work experience in the field of retail business or IT system support
2+ years retail industry experience preferred
Mobile POS for retail and OmniChannel experience preferred

Business System Analyst Resume Examples & Samples

This position could sit in Portland, OR or Canton, MA**
Provide daily first & second level support / incident management for Store Solutions meeting or exceeding established service level agreements
A key business resource for issues related to Retail IT, and a partner with business users to review and monitor processes and issues impacting their areas
Competent system analyst for store solutions, such as POS, Workforce Management and Networks
Perform detailed system analysis, develop functional and technical specifications, and make recommendations for Retail applications
Participate in the testing and implementation of local and global changes to the solutions
Investigates system solutions to key business challenges. These solutions may include changes in organization, process, applications, systems, training and/or equipment
Communicate and document system changes to the business. Translate system functionality into business relevant language
Plan and organize presentations/training store solutions or business processes
Coordinate with key business users to develop or maintain test scenarios and scripts to implement system fixes or releases
Ability to understand retail business processes
Ability to communication effectively with business partners in retail stores and head-office environments
Experience in areas of POS Systems and Data Analysis
Oracle Xstore POS is a strong plus
Excellent analytical and problem solving skills, with the ability to multi-task, are essential
Possess an inquisitive personality, with a need to know how systems work and how they relate to the merchandising team’s processes
Strong interpersonal and communication skills shown by the ability to work with project team members on a global basis (multiple locations) with diverse backgrounds
Ability to work directly with key business users and to communicate project issues
Ability to troubleshoot problem areas, work with users to define new processes, and to 'think outside the box' in finding the right solution
Ability to provide scheduled after-hours and week-end support on a rotational basis (every 6-8 weeks)
Four-year college or university degree with focus on IT, Business Administration or related areas, or equivalent combination of education and experience
Minimum of 2 years of progressive work experience in the field of retail business or IT system support
Data analysis experience preferred
ITIL Certification preferred

Business System Analyst Resume Examples & Samples

Work with business stakeholders to asses current capabilities, to understand business requirements and develop Requirements Package
Provide day-to-day support to application issues. Intake user provisioning requests
Generate reports using SQL as per Business requirements
Participate in the validation of developed systems/solutions

Business System Analyst Resume Examples & Samples

5 - 8 years experience in software development and project management
Degree in IT or related fields
Avaloq development skill will be an added advantage

Business System Analyst Resume Examples & Samples

Experience collecting and analyzing information
Ability to provide status updates as needed and meet required deadlines
Must be self-motivated and driven to complete tasks under general oversight
Familiarity with MS Office Tools -- Word, Excel & Outlook. (Visio is a plus)
Dependable and reliable

Senior Business System Analyst Resume Examples & Samples

Define, document and assist in translating high level business requirements into system requirements specifications (SRS). Liaise with development team and technical leads to validate and ensure proper understanding of the specifications
Work with the IT Specialists (Solution Designers, Testers) to translate user and/or systems requirements into functional technical specifications
Support testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions
Adhere to existing processes/standards including, business technology architecture, risk and production capacity guidelines and escalate issues as required
Communicate project status and provide timely escalation of issues to the Technology Project Manager and ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution
Act as a technical resource for business partners to ensure deliverables meet business and end-user requirements
Work with the Technology Project Manager and architecture organization to define metrics and performance goals for the application

IT Business System Analyst Resume Examples & Samples

Proven track record of experience in similar business analyst roles (10 years +)
Extensive and varied experience in business process analysis and improvement, change management, assessing and specifying information requirements, programme and project management
Broad knowledge of different ICT system and technology architectures
Good track record of delivering process improvements
Ability to establish credibility and be decisive
Excellent communication skills including the ability to present idea in business friendly and user friendly language and at executive level
Excellent, and proven, experience in documenting findings and recommendations for technical and non-technical audiences

Business System Analyst Resume Examples & Samples

Key contributor to the research and resolution of production issues, break/fixes and minor enhancements as a BSA assigned to this type of work
Responsible for eliciting, understanding and documenting detailed, complete and accurate business and functional requirements in the approved formats using the tools and methodologies provided by the department
Responsible for getting the requirements approved by all relevant stakeholders including but not limited to: BSA team leadership, project manager, project sponsor, subject matter expert(s),business owner(s), and anyone else identified as an approver for the project or change
Responsible for providing detailed, accurate and timely updates on current activities to all stakeholders including but not limited to: BSA team leadership, project management, project sponsor, subject matter expert(s), business owner(s), and anyone else identified as an approver for the project or change
Responsible for supporting the quality assurance and business user teams in testing system changes either as part of a project or in support of other non-project work including production issues, break/fixes and minor enhancements
Responsible for gaining approval of change request documents by all relevant stakeholders and holding the necessary reviews needed to gain such approvals
Work with other teams to gather artifacts for Knowledge Repository. Review and correct all documents going to repository
Identifying and understanding issues impacting business partner performance then collaborating on mitigation plans, short-term and long-term solutions using both business (reports, process improvements, training, etc) and IT solutions (bug fix, minor enhancement, major enhancement /Projects)
Responsible for timely and accurate time entry into the time reporting systems including payroll and project management systems and complies with all other administrative processes as outline by your supervisor
Manages multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking
Excellent communication skills; both verbally and written
Ability to communicate with all levels of the organization across all departments
Ability to multi-task and manage concurrent projects in various stages of development

Business System Analyst Resume Examples & Samples

Minimum of 5 or more years of experience in business systems analysis
Two years of experience managing technical projects in a complex environment
Securities industry with knowledge of clearing firm technology and services such as used with Pershing or National Financial Services (Fidelity)
Familiarity with DST, DAZL, DTCC/NSCC IPS interfaces
Familiarity with FINRA and SEC regulations regarding “know your client”, privacy, and compliance
Nice to have experience supporting a broker-dealer
Basic knowledge of insurance company operations

Intern Business System Analyst Resume Examples & Samples

Identify system issues indicated by the business user and describe it to the system provider
Re-produce system problems, document and communicate the resolution of the issue
Assist in developing training concepts for the global Netapp Capital Solutions ( Financial Services) organization
Prepare and update training documentation
Support system release planning processes
Coordinate UAT for a global business group

Business / System Analyst Resume Examples & Samples

Understanding the entire solution, within its functional and technical landscape, including its configuration (parameters) and other systems it interfaces with
Daily system maintenance, improvement and administration
Case management and support of internal end users’ technical and other issues
Ownership and trouble-shooting of system issues and working toward timely resolution
Identify and isolate technical issues
Assist developers in identifying errors, testing and deploying updates
Within UNIX, create and apply scripts
Working with Business Analysts and user representatives
Participating in projects, including keeping the solution current with the latest product releases, and keeping the two products in sync
Support overall system initiatives and process improvements
Act as an internal reference for system identifying opportunities for enhancements
Bachelor degree in Information technology
8+ years of experience as Business/System Analyst or Production Support
Working experience in a similar environment would be an asset (third-party vendor, hosted solution (SaaS), on-shore and off-shore teams)
8+ years of experience in the Banking/Financial institutions
Bilingual, both written and spoken (French and English)

Intermediate Business System Analyst Resume Examples & Samples

Conducts business process analysis and needs assessments in an effort to align IT solutions with business initiatives
Maintain a business and systems/ technical knowledge level to understand how changes and opportunities in new technology or architecture impact systems or processes within the environment
Facilitates the elicitation of business and systems requirements

Business System Analyst Resume Examples & Samples

Be proactive and a self-starter with a can-do positive attitude
Have the ability to quickly understand complex business applications/processes
Have the ability to develop new skills, understand new subject matter and technology
Have solid interpersonal, verbal, written and presentational skills
Be an effective communicator across a diverse team (multi-language, multi-cultural, range of levels, technical)
Have the ability to create detailed and meaningful interpretations of factual information in a concise manner
Be comfortable with a dynamic work environment
Be results oriented and have a high level of personal accountability
Be able to work under pressure and be an effective multi-tasker
Be organized and detail-oriented with excellent problem-solving and critical thinking skills
Have a good understanding of the Software Development Lifecycle and project / development methodologies
Be proficient with Microsoft Office applications (Excel, Word, Access, Project, Visio, etc.)
Processing, analyzing and managing change requests and production defects
Eliciting, refining and documenting business requirements, business functions, and processes
Developing, in conjunction with IT development, functional specification documents
Working with the IT development team on solutioning and supporting the ‘build’ and ‘deployment’ phases
Creating test scenarios, creating or validating test cases and executing or managing the execution of test cases
Managing defect analysis, documentation and resolution
Partnering with business stakeholders and acting as a liaison between the business and IT
Bachelor’s degree (4 years BS/BA or equivalent)
5-7 years in IT as Business System Analyst
Experience in PS HR application such as Core HR/Payroll is a must
Exposure to PeopleSoft Global Payroll or experience in customized payroll applications is a plus
Experience PeopleSoft e-Compensation or Customized Compensation application exposure is desired
Exposure to Project Management is a plus

Business / System Analyst Resume Examples & Samples

Strong/expert experience of writing functional requirements and user stories
Knowledge of scripting, HTML/XML or similar
Strong experience of agile (and Mike Cohn)
Experience of prototyping (desirable)

Senior Business System Analyst Resume Examples & Samples

Prepare documentation for business and system requirements in various formats primarily as user stories for an Agile/Scrum team
Provide acceptance tests or test scenarios and criteria based on knowledge gained through business and systems analysis. May provide approval or quality check on test plans or test matrix
Serve as a Product Owner for a scrum team and liaison to all business units and across divisions as necessary, when gathering requirements for user stories
Use Business Process Modeling techniques and tools to create business process models
Lead effort to develop new or revised processes or procedures in lieu of system development
Analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff
Work on project teams that are developing or modifying highly complex information systems. Includes analysis and documentation of business and system requirement and revising existing system logic difficulties as necessary

Senior Business System Analyst Resume Examples & Samples

Provide technical expertise and recommendations in assessing new Time Tracking and Payroll software projects and initiatives to support and enhance our existing systems
Make recommendations on design and implementation approaches for solutions related to Time Tracking and Payroll processes/technology
Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our Time Tracking and Payroll systems
Assist in troubleshooting software application issues
Analyze data contained in Workday and Kronos and identify data integrity issues with existing and proposed systems and implemented solutions
Participate on project operating committees and be involved in the design phase of ERP/Accounting technology projects
2 years of technical experience supporting Kronos including WIM
4 years of experience in Kronos and/or Workday role
2 years of experience with Workday Studio
Read, write, type and comprehend text
Use reasoning and solve problems through deduction

Senior Business System Analyst Resume Examples & Samples

Ownership of deliverables in a business/systems analyst role through all stages of SDLC including gathering and understanding requirements, technical specifications, design, and architecture
Ability to take non-technical business requirements and design technical solutions
Interface and communicate effectively with business partners in Actuarial and Reinsurance teams and peers within IT such as administration systems teams, database administrators, infrastructure, and other teams as needed
IT documentation requirements
Experience gathering business requirements and formulating technical solutions
Risk Management Experience is a plus
Insurance / financial services industry experience a plus
Experience working with onshore/offshore model a plus

Business System Analyst Resume Examples & Samples

Translate requirements and use cases into test conditions and expected results for product, user and operational acceptance testing
Communicate delivery status and provide timely notification of possible issues/problems, options and recommendations for prompt resolution to the Project Manager
Expert knowledge of business analysis and system analysis principles
Experience with SDLC, STLC, PDLC, PMLC methodologies
Extensive experience in Gap Analysis, As-Is and To-Be analysis
Competent in managing client relationships, anticipating and addressing underlying needs and requirements
Working knowledge of business analysis processes, QA methodologies, defect tracking and automation test tools
Excellent problem solving, analytical and documentation skills
Adept in end-to-end software enhancement projects from requirement analysis to go-live and post-implementation support
Excellent interpersonal skills and willingness to enhance knowledge by learning latest cutting edge technologies
Undergraduate degree or Technical Certificate
Minimum 5 years relevant experience
Previous experience with datamart / data warehouse is an asset
Previous experience in BFSI (Banking, Financial services and Insurance) Industry
Experience in Production Support environment is an asset
Credit risk management knowledge is an asset

Business System Analyst Resume Examples & Samples

In-Depth analysis of reported production problems and troubleshoot system defects
Liaise with business partners to analyze problems of varying sizes, gather and document requirements and develop solution specifications
Establish test strategies, test plans and conduct the necessary testing across various technologies and platforms
Co-ordinate implementation activities within a complex and integrated environment adhering to all necessary security and control practices
Effectively communicate with key stakeholders and project partners onshore and offshore both verbally and in writing
Be an active member of the project team identifying issues, providing solutions, making recommendations, providing feedback – creating a sense of team across internal team members and vendors staff
Further develop analytical capability and technical understanding in both yourself and the department on a regular and on-going basis
3-5+ years Business System Analysis experience supporting small to medium complex systems & initiatives,
1-3+ years of professional experience in a medium to large Information Systems environment
Well-developed knowledge of system design and analysis and productivity improvement methodologies
Demonstrated experience with business analysis, process design and release management analysis
Strong facilitation and negotiation skills
Proven ability to quickly learn new concepts/processes,

Senior Business System Analyst Resume Examples & Samples

Experience leading and mentoring junior level resources
Hands-on experience with large multi-year, multi-team system implementations
Hands-on experience in an Agile/Scrum environment
We are looking for a strong Sr. BA candidate to join one of our Pega development teams. The candidate doesn’t need to have direct experience with Pega, but must have experience working on one or more large software implementation projects. Experience implementing vendor systems and working with consulting resources is preferred. Must have a solid agile background and understand key Scrum concepts. The candidate must also have very solid analytical and soft skills, and the ability to mentor and assist junior BAs with those skills. Basic SQL skills required

Senior Business System Analyst Resume Examples & Samples

Strong analytics
Able to run queries
Good experience with SQL is a plus

Lead Business System Analyst Resume Examples & Samples

Lead the product development efforts for a specific functional domain to meet the Medicaid Management Information System (MMIS) market and operational needs
Work closely with the Engineering team in delivering a solution that meets the defined requirements
Work closely with business teams and other functional leads to strategize solutions that support long term business objectives
Lead and mentor other Business Systems Analysts
Maintains up-to-date knowledge of current trends in Government Information Technology solutions, issues in healthcare, national and statewide standards and legislations, and changing policies and procedures
5+ years of experience in playing a lead role in defining system functionality and delivering system capabilities to meet market / business needs
8+ years of experience in IT working with all phases of Software Development Life Cycle (SDLC) /System Development Life Cycle
Expert level knowledge in one or more of these functional domains: Provider Management, Claims, or Clinical
Proficiency with Requirements Management, Agile Development and other SDLC related tools
Willingness and ability to travel up to 50% of the time in the US
MMIS/Health Plan Management software experience in one or more of the following: Provider Management, Claims, and Clinical
Hands on experience with Product Management and/or Agile Methodologies
5+ years of experience with Medicaid and MMIS systems development and management
3+ years of experience with TriZetto Facets
A track record of communicating well with executives and non-technical leaders

Business System Analyst Resume Examples & Samples

3-5 years experience is required
Perform Athena practice management system table maintenance in support of changing payer requirements in addition to maximizing the use of all applicable system features in collaboration with IS
Provide "project management" support for all new systems implemented within Revenue Cycle. Key implementation for the 2013-2015 years is ICD 10. The incumbent will assume the role of SMG Project Management liaison to the Enterprise project manager for the purposes of successfully implementing ICD 10 within SMG
Perform regularly scheduled data reconciliation in collaboration with IS between SMG RC applications, interfaces and to external sources as necessary
Coordinate the testing and implementation of periodic system upgrades to various SMG RC applications. Facilitate the installation and training required for system upgrades pertaining to other computer products as needed
Work closely with SMG leadership regarding the development of policies and procedures influenced by computer system utilization
Work with the information systems resources staff regarding menu modifications, changes in printing assignments, and addition of new users and corresponding system security levels

Business System Analyst / Business Alignment Resume Examples & Samples

Functions in a consultative role to provide expertise in BA tools, process and best practices. Has a broad knowledge base of industry trends and innovations, process/methodology improvement and documentation
Broad base of knowledge within the BA role as well as the greater organization that acts in a consultative role (Enterprise Analysis). Ability to understand broad impacts and can make/implement recommendations on solutions while mitigating risks. Coordinate and lead BA tasks across multiple programs/projects including Program-level Business Analysis, competitive analysis, feasibility studies and business cases. Works independently and with minimal guidance from management to plan, resource and execute against goals and plans. Exercises solid independent judgment and decision making abilities
5-8 Years of Relevant Work Experience
PC Skills including Microsoft Outlook, Excel, Word and Internet
Ability to mentor, coach and train business analysts
Communicate with individuals at all levels of an organization
Home Delivery & Application ServicesThis team leads application development strategy and execution, and business relationship management for Home Delivery and patient systems. They also manage all centralized functions for quality assurance, release management and production support operations
Pharmacy Benefit Management (PBM)The PBM group is responsible for application design, development and strategy for all core PBM systems including Benefits & Eligibility, Clinical Programs, Coverage Review Determination, Supply Chain, Retail Networks, Client Data, Adjustments and Claims Adjudication. This team partners with Clinical Solutions, Client Services, Supply Chain, Operations, Product and Account Management to bring innovative solutions and service to clients and patients

Business System Analyst Resume Examples & Samples

BA/BS Degree and a minimum of 6 years of directly related work experience in IT; or an additional 4 years of work experience can be substituted in lieu of a degree
5+ years experience in business analysis role that includes software quality assurance, Agile, testing and database queries
Demonstrated ability to seek and rapidly acquire business and technical knowledge needed to independently serve as a liaison between the customer, developers, and business project leader
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Visio and Project)
Proficient with database query tools/techniques
Working knowledge of development tools such as Java-based user interface and Oracle databases
Strong organizational, attention-to-detail, oral and written communication skills to include ability to facilitate meetings comprised of business and IT representatives
Must be able to obtain a Postal Sensitive Clearance
US Citizenship is required (as per our contract)
Must not have traveled outside of the US for a combined total of 6 months or longer within the past 5 years
Must have resided in the United States for the last 5 years
Position is based in St Louis, MO and does not provide relocation assistance
Active Public Trust Clearance

Business System Analyst Resume Examples & Samples

Experience with TIBCO system integrations
Position will also be responsible for assisting with escalated IT service desk tickets, which usually occur when a new user has been registered with a program
This position will also support other Access/Excel applications
This position will also work with software vendors to set up test environments and coordinate with the testers to ensure they have the correct test cases
This position will also be responsible for annual maintenance renewals and ensuring the invoices get paid
Prior experience with Sharepoint and HP Service manager is a plus

Business System Analyst Resume Examples & Samples

Functional and technical support of Oracle Agile PLM (ECO, Quality, Compliance Governance, etc.)
Implementation of additional Oracle Agile modules or functionality
Work with business associates and IT management to design, develop and implement IT solutions that meet our business needs
Manage IT related projects
Develop detailed and comprehensive test plans
Mentor and cross train other IT associates to support specific areas of responsibility
Perform design and code reviews with other developers
Work independently on assigned projects and tasks, effectively using other resources as needed
Adhere to IT policies and procedures
Open and work internal and external service requests
BA or BS degree in a technical or business related degree
5+ years proven experience with a Product Lifecycle Management system, preferably Oracle Agile PLM
Strong functional knowledge of MRP / ERP systems, preferably Oracle eBusiness Suite
Strong knowledge of product lifecycle management, including item masters, bills of materials, engineering change orders, compliance, product quality
2+ years experience using Oracle Agile PLM interfaces and API’s to interface to ERP is a plus
2+ years experience working with relational databases is a plus
2+ years experience writing Java code is a plus
Basic understanding of desktop operating systems and network communication protocols
Basic understanding of PC hardware and peripherals

Business System Analyst Resume Examples & Samples

Technical and implementation focus is on providing standard applications to resolve business needs/issues
Writes and maintains system documentation
Provides training and support directly to customers
Has basic knowledge of general business environment/operation and has general cost benefit awareness
Solid working knowledge of standard features/functions of one or more application to field, analyze and resolve customer issues/problems
Creates documentation of business processes, training procedures, and standard operating procedures
Has basic understanding of Data Analysis and/or relational databases
Has basic understanding of system integrations and supporting technologies

Senior Business System Analyst Resume Examples & Samples

Perform deep dive analyses into business requirements to define requirements maturity for the initiative objective & scope
Consult with business partners to understand their requirements to proactively provide value added recommendations
Provide ad-hoc analysis/queries/reports from a wide variety of BI tools including MicroStrategy, OBIEE, Oracle data-mart tables, etc
Must be able to extract data from multiple data sources to synthesize information that is actionable and fact driven
Ensure Data Management & team delivers high quality analytical support throughout the lifecycle of projects and other engagements
Confirm solutions deliver value to stakeholders and adjust as required by running JAD sessions during the requirements gathering and clarification phase
Ensure Solution & Design standards are aligned to organizational strategic objectives and departmental (DM&T) objectives by engaging the technical delivery team and architecture as required during the initiative lifecycle
Manage relationships with stakeholder groups with each interaction
Manage stakeholder expectation
Conduct review sessions with Architecture, Solution Design and Development and Operations (Production Support) resources as required during the SDS & DDD phases
5+ years of experience conducting business and /or financial analysis in the telecom/wireless industry
Extensive experience with business intelligence tools and concepts
Extensive experience consulting with business to translate business requirements into technical specifications, then into reports/dashboards for visualization
5+ years of experience in Oracle databases using complex SQL scripting
Minimum of 3 years of experience with MicroStrategy, Tableau, Cognos or other BI tools
Quick learner with initiative and flexibility to deal with ambiguity
Proven analytical/business intelligence skills
Ability to work with large volume of data, translating business requirements into insightful information used to drive critical business decisions
Strong communication skills with experience working with stakeholders across the organization
Bias towards action oriented, flexible and adaptable
Oracle / SQL / Cognos / Microsoft SQL Server / SAS / MicroStrategy / Tableau
Undergraduate Degree in Business, Mathematics or equivalent experience with exceptional knowledge of business intelligence tools
Prior consulting experience considered an asset
Telecom experience
Oracle / SQL / Cognos / Microsoft SQL Server / SAS

Senior Business System Analyst Resume Examples & Samples

Contribute to the entire implementation process
Drive definition of improvements based on business need and architectural improvements
Responsible for overall solution design, build and test, root cause analysis, and advanced performance tuning complex business processes and functionality
Design and test accurate and stable report applications
Understand, gather, and document business requirements
Collaborate closely with business and other IT partners to provide analytical support for reporting applications
Design, build, test and maintain business processes, including technology and process solutions
Contribute to development and implementation of improved internal processes, including work-intake, requirements, and QA processes
Support multiple projects in a fast paced environment
Exposure to BI analytical tools such as Micro Strategy, BOBJ, Cognos, SAS, Hyperion
Knowledge of programming languages, and application or system development methodologies
Strong SQL query skills
Strong communication skills with the ability to communicate with associates at all levels of the organization
Exposure to BI analytical tools such as MicroStrategy, BOBJ, Cognos, SAS, Hyperion, etc
Healthcare QA experience Compliance nice to have

Senior Business System Analyst Resume Examples & Samples

Minimum 3+ years of current, related experience
Intermediate SQL query experience
Knowledge of programming languages, project management, and application or systems development methodologies. RFP, contracting and new business implementation may be required

Senior Business System Analyst Resume Examples & Samples

Substantial recent experience in business system analysis and functional design working across the full project lifecycle
Planning BA activities for self and others
Understanding of IT systems, databases and infrastructure including complex system architectures involving the integration of multiple systems (including third parties)
Highly proficient in Use Cases
UML Modelling Diagrams including Activity, Sequence, State etc
User story development including acceptance criteria
User Interface Design, rules and validations
Process modelling including BPMN
Domain Modelling
Logical data modelling
Business Rules modelling and documentation
Workshop facilitation
Requirement Traceability and change management
Microsoft Office Applications (Word, Excel, Visio, Access)
Working understanding of requirement management tools (JIRA, Confluence)
Defined Contribution and Defined Benefit Plans Funds management
Annuity and Pension Products
Personal wealth investments such as Unit Trust and Managed Funds
Platform/Wrap Account Products which enable an investor to hold assets across multiple managers and trade directly with the share market
BA Certification from the IIBA (CCBA or CBAP), BCS or similar
Formal training in business analysis fundamentals
Higher education degree

Business System Analyst Resume Examples & Samples

Maintain a broad knowledge of the production processes, and the supporting of Factory Operation Applications and modules. Leading the system implementation process, defining Factory Operation Application solutions to improve these business processes or resolve critical business issues of sites
Project Management – Perform project management while implementing of systems, including scoping, planning, executing, Monitoring and controlling (Time, Cost, Scope). - Design, Customize and Implement Solutions – Design, Configure, Customize and Implement applications/solutions to meet defined business requirements. Following standard Corp IT methodology to ensure that applications are built to meet the business, security and audit requirements
System Support – Provide post live functional support for the Factory Operation Applications to sites. Utilizing Corp issue ticketing system for issue tracking, maintaining SLA and performance reporting. Provide training for the application functionality whenever new features release from development team

Business System Analyst MES Systems Resume Examples & Samples

Works with computer programs, and consults with user to identify problems
Works with end users to determine and document new requirements
Perform software configuration and setups of new customers in MES tracking system and Packing/Shipping System
Evaluates user and customer needs, documents and tracks new requests
Uses knowledge of coding to evaluate problems and help in the debug of new codes
Work with and coordinates developers in other countries to plan, document and test computer programs to meet MFG and Service requirements
Ability to train users in use of systems – can develop an informal training plan along with documentation to support small classroom training sessions
Has worked with either FlexFlow MES system or Packman System
Ability to leverage knowledge and personal experience to address issues and achieve business results
Ability to make timely and rational decisions and objective decisions that take into consideration resources and constraints such as time and cost
Foresees potential obstacles and thinks ahead to prepare for future opportunities
Ability to generate new ideas and encourage change or improvement of methods, processes and technologies to achieve business objectives
Genuine collaborative intent when interfacing with peers, supervisors, subordinates and customers
Works with others to solve problems
Loftware Printer Server use and administration
Tester abilities
Developer background
Application Support skills

Senior Business System Analyst Resume Examples & Samples

Gather and write requirements and design specifications for complex, business-critical systems
Be responsible for requirements planning and assessing the level of effort
Assist in efforts to define the interaction of data with other systems/databases at client companies
Work with business management, developers, QA testers, and validation team members to create and analyze the required project documentation
Provide guidance to junior staff in executing business systems analyst responsibilities
Assist in time and resource estimates of requirements and design initiatives
Potentially manage projects of moderate scope
Stay abreast of the latest developments in related technologies, and share knowledge with team members
Train on new technologies and tools that are related to job duties

Business System Analyst Resume Examples & Samples

Work with technical staff to make documentation consumable across the enterprise
Determine the needs of technical documentation
Prepare instruction manuals, articles, and other supporting documents to communicate complex and technical information more easily
Develop, gather, and disseminate technical information among customers, engineers and operators
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Write easy-to-understand user interface text, online help and developer guides
Create tutorials to help end-users use a variety of applications
5+ years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials
Experience researching and writing excellent documentation for developers (APIs, SDKs, web technologies)
Previous experience writing copy for consumer or enterprise software applications
We welcome working experience with SharePoint, Confluence, OpenText ProVision and SAP JAM
Strong technical writing skills demonstrated via pat projects, blog posts, and other written work
Familiarity and comfort with document repository tools
BA/BS degree or equivalent preferred

Business System Analyst, Senior Resume Examples & Samples

Accept, work to and refine tasks, giving accurate effort estimates
Contribute to prioritisation of tasks based on importance and urgency, and complete tasks
Remain focused on long-term goals when executing against short-term objectives
5+ years’ experience in applying principles and practical application of business analysis
Well developed negotiation, problem solving and decision making skills
Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Software development experience
Experience designing and/or developing large scale web applications
Familiarity with online banking/electronic commerce field
Occasional travel required (less than 10%)

Senior Business System Analyst Resume Examples & Samples

5+ years of related experience and requirements gathering
Strong organizational skills, ability to work in a very fast and work on many things at once
Excellent communicate skills

Project Business System Analyst Resume Examples & Samples

Assist in gathering and documenting user requirements and enhancement requests
Assist in managing relationships for 3rd party application vendors
Provides assistance and advice to business users in the proper and effective use of applications
Ability to follow-through on deliverables and pay attention to details in the midst of multiple projects and deadlines
Excellent project/task management skills
Use hands to finger, handle or feel

Business System Analyst Resume Examples & Samples

Gather, understand and document business objectives, specifications and requirements on the assigned projects
Develop and execute unit/system test cases, scripts and plans
Define, design, and document business flows and processes on assigned projects
Provide end-user support on applications supported within the organization
Identify, analyze, propose and document appropriate solutions for problems and issues that may impact the project. Identify and understand issues that may impact day-to-day operations and/or project costs. Use technical tools for (queries, process maps, etc) for problem resolution
Understand and follow appropriate SDLC, quality validation processes and application processes
Communicate status, solutions and concerns. Establish and maintain relationships within the business or function
Train others as appropriate on specific area of business or systems expertise. Assist in development of training materials and user guide
Prepare detail specifications for the programs to develop custom report using Crystal Report tool
Maintain and customize web pages using Dreamwaver, Javascript or html pages
Data modeler for Manufacturing Data warehouse
Able to write script using Visual Basic 6
Familiar with ERP (JDE preferred) and MES(XFP preferred)
Responsibility to adhere to any applicable EHS requirements
Commitment to a fair and respectful relationship to others and behavior in accordance with Shire’s Code of Conduct
Bachelor's degree or equivalent, in Computer Science or a related field with experience in systems
3+ years experience in developing and/or supporting application to solve business problems
Experience in system testing, validation, problem resolution, and training

Senior Business System Analyst Resume Examples & Samples

Requires initiative to work with a team leaders to coordinate the initiation and conceptions portion of project lifecycle
Creates and executes project initiation documentation and follows the Departmental process and policies
Project Coordinator will be responsible for driving deliverables cross –departmental teams
Resource Allocation for applicable phase of effort
Will be required to manage multiple efforts at one time
Comfortable in a matrix organization
Experience with financial data
Effectively applies project methodology and enforces project standards
Coordinates and maintains all documentation, communication and knows where to look when activities need to be escalated
Prepare project status reports by collecting, analyzing, and summarizing information
Ensures project management standards are utilized throughout
Facilitates team and client meetings effectively and regularly
Manage small efforts in space as needed and directed
Manage project execution to ensure adherence to budget, schedule, and scope as needed
This position will comply with Corporate and Department policies and procedures and has excellent communication skills

Senior Business System Analyst Resume Examples & Samples

Interview stakeholders to elicit system software requirements
Collaborate with project managers, mechanical engineers, software designers, technical writers, and scientists to produce product specifications
Design and improve processes/Author process guidance documents
Lead software risk analysis and mitigation design and documentation
Produce high-quality documentation for submission to Medical Device regulatory bodies (FDA)
Translate inputs from human factors engineers into software requirements
Assist software developers and verification engineers in requirements interpretation
Complete traceability analyses and documentation
Bachelor or Master degree (Software Engineering, Business Systems, Information Systems, Biomedical engineering, or similar)
5 years in developing requirements, preferably in industries that produce machines with low fault tolerance
Ability to quickly develop domain knowledge
Ability to work collaboratively with a cross-functional design team
Desirable Skills
Experience with requirements management tools such as Integrity, DOORS, TFS, Cockpit, etc
Understanding of software lifecycles and design principles
Strong meeting and workshop facilitation and leadership skills

Business System Analyst Resume Examples & Samples

Mandatory -Knowledge of Land Lease and Land Management, as it pertains to legal description, legal obligation, ownership and encumbrances
Mandatory -Knowledge of mapping as it pertains Land Management and Land Ownership
At least 10-15 years of solid/proven business and technical experience developing and implementing software requirements
Mandatory -User of O&G Land software
Formal training and/or designation related to requirements gathering and business analysis techniques
A background in application development would be a definite asset
Interviewing skills, work with customers about their needs and ask the right questions to surface essential requirement information
Computer literate including Word and Excel
Bank property management experience a plus
Knowledge of SQL, and any query tools a plus
Basic level technical understanding of computer systems a plus
Ability to work with a Global Development team a must
Land Admin
Business Process Integration
Business Process Reengineering

Business System Analyst Resume Examples & Samples

Analyze and document business processes, fit-gap analysis, inefficiencies and risks to determine appropriate process and system design. Identify gaps between current and future state of business processes and prioritize opportunities to improving processes
Knowledge and fluency working with various development methodologies for planning and executing application development, enhancement or support
Lead/contribute to requirements gathering and communicating with the development team and business teams. Create artifacts to capture business requirements that will be useful for the development team
Partner with testing team to produce test case development, oversee the planning and execution of Test Cycles, and perform testing activities as needed
4 year degree (Information Systems, Computer Science, Business Administration or relational functional field) and/or equivalent combination of education or work experience
6+ years of business analysis and /or functional experience in the Workforce Management area. Experience on the following systems: Workbrain, Empower or Kronos is a plus
Excellent inter-personal and partnering skills to facilitate effective working relationships. Committed to being part of a team and thrives in a highly collaborative work environment. Welcomes opportunities to learn and grow outside of core job responsibilities
Ability to successfully partner with vendors/agencies and internal stakeholders; ability to work within a cross-functional team environment where teams are sometimes located remotely
Strong ability to prioritize and resolve technical issues within the broader project team
Strong collaboration skills while working with business operations teams, Product Owners, SME's, senior leaders, IT PMO and business users/ stakeholders to drive business analysis/user requirements
Ability to share knowledge and coach and train other business systems analysts

Business System Analyst & Administrator Resume Examples & Samples

The individual is responsible for suggesting and tracking continuous improvement initiatives associated with the Finance Department, and cross functionally as needed
Provides project management and systems expertise. Manages and leads business process improvement initiatives including design, documentation, training, and implementation based on project specific requirements. Administers and maintains the company’s financial systems and related documentation. Documents workflow and makes appropriate recommendations that positively impact operational effectiveness
Manages the development and implementation of reports and analysis
Supports the ad-hoc reporting needs of the finance team by helping to identify, design and implement required reports
Track trends in all key process areas
Leads the benchmarking process by evaluating areas of opportunity and creating plans to achieve increased performance, productivity and effectiveness in services provided
Prepares statistical analysis as requested
Support the Finance team with their reporting requirements to ensure accurate and timely reporting to all levels of the organization
Works with functional managers to establish performance KPIs and reporting across relevant measures and systems
Provides training, documentation, and guidance to management, accounting personnel, and operations personnel, as needed
Executes objectives, policies, plans, and systems
Assists Executive Management as necessary in the formulation of company policy and procedures that establish management oversight and financial objectives
Develops departmental objectives, policies, and plans to advance the company’s overall strategies and goals
Manages multiple complex projects and initiatives within a highly dynamic, cross-functional environment
Makes and assumes other duties and responsibilities required or assigned by management
Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards
Minimum 5 – 10 years of project management leadership experience required
Bachelor’s degree required with a major in math, the sciences or computer science
PMP certification required
Strong communication and documentation skills and a high degree of independence and accountability are expected
Good working knowledge of accounting, finance, and operations required to interface with a diverse group of employees
Experience with Microsoft Dynamics AX is required, certification is preferred
Proven ability to work independently, cooperatively as a member of a team and to coordinate efforts and collaborate with a variety of individuals
An affinity for detail, process documentation, managing and leading projects, and working with cross functions teams, and a passion for getting it right. Strong project, systems, and business process experience. Experience working with accounting systems and process improvements. Experience with system design and implementations
Excellent organizational skills to establish priorities, work in a team context, and manage multiple activities to meet unit, campus, and system wide deadlines
General knowledge of practices for creating and delivering reports from large relational database management systems
Expert skills in Microsoft Excel, Power Point, SQL, AX Management Reporter and Reporting Services 2010 (or more current), and Visio are required
Six Sigma experience is beneficial but not required

Business System Analyst Resume Examples & Samples

Experience and expertise with Salesforce.com and its features
Provide SFDC solutions to meet client needs including design, configuration, and testing activities
Gather and draft requirements and functional specification documents
Work with offshore development team
Expected to achieve and retain SFDC certifications
Daily administration and support of Salesforce database including but not limited to managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Develop and create customized reports and dashboards
Create and document application requirements by working together with those involved in the development of program enhancements and changes including program staff, programmers, strategic planning and analysis staff and/or outside consultants as needed
Manage the software testing process, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments and coordinating actual software testing
Keeping abreast of new Salesforce features and functionality and providing recommendations for process improvements
Train new and existing users on how to use database applications
Keep application users informed about system functionality and enhancements
Provide application users with technical support
Logging and tracking identified system problems through resolution
Creating and maintaining documentation on processes, policies, application configuration and help related materials for users as database applications are developed
Assist Developers with the development of technical documentation of existing and future applications
Undergraduate degree (business preferred)
Strong knowledge of the financial industry
Ability and/or experience to identify requirements and lead small projects
Provide off hour systems support
Experience with Salesforce, Salesforce certification preferred
Understanding of relational databases and data integration tools
Ability to work independently, as well as part of a team, on multiple projects
Well-developed analytical skills with the ability to define, document, and resolve problems utilizing a variety of analytical methods and tools
Capable of gathering and validating requirements in order to resolve issues and problems
Ability to take a creative approach to problem solving and question traditional assumptions
Competent at test case design, prediction of results and test execution
Good understanding of project management methodologies, workflow, and cost/benefit analysis
Proven ability to quickly and easily adapt to changes within the organization

Senior Business System Analyst Problem Manager PC Client Resume Examples & Samples

8-10 years experience, required
Strong Problem Management experience
LSS Green Belt online training / Black belt, preferred
PC Client Management, WinTel Infrastructure experience - required
Experience with aforementioned Workplace Information Technology Services
Typically has significant relevant technical or business work experience
Above average verbal, written and presentation skills
Broad commercial and technical expertise, often in a variety of environments
Possesses a good level of management skills, with particular emphasis on interpersonal and negotiating skills
Has the ability to lead teams of staff successfully, when handling complex or high impact problems
Above average proficiency using standard Office productivity applications pc-based analytical tools
Demonstrates good negotiation skills with experience of dealing with users, other staff and suppliers
Has sound commercial, organizational, time management, negotiation and staff management skills
Is skilled in conducting meetings and team management
Is familiar with the requirements of the organization for products and services which are being contracted for
Shows a systematic, analytical approach to problem solving and shows aptitude for analyzing and managing problems arising from incidents
Has a broad knowledge and understanding of IT concepts, current and emerging RISK Coherences, and architectures
Has deep practical knowledge of incident and problem management and the principles and processes of implementing and delivering IT services
Demonstrates the leadership skills needed to handle innovation and change resulting from the implementation of new information and communications technology solutions
Is thoroughly familiar with the services and products delivered and the tools, methods, procedures, equipment and software used in the operation and management of the service

Senior Business System Analyst Resume Examples & Samples

Attending meetings with business and technical associates
Capture and define requirements, also validate and review with others
Testing of business application changes and system configurations
Application design sessions with business and technical associates
Conduct system configuration changes in multiple systems
Strong problem-solving and analytical skills strong communication skills in e-mail, over the phone and in person
Experience in 837p, 837I formats; ICD9, CPT and HCPCS codes; 835 electronic remits electronic COB; 834 and demographics; electronic COB; Amisys Database
Microsoft Office 2003 & 2007; Remedy Call Tracking
Health Care EDI experience, 834, 837s, etc
Adequate attention span for consuming detailed information and quickly learn business and process flows
Comfort with prioritization of work and multiple demands
Higher level critical thinking and problem solving appetite
Comfortable with MS Office Excel and ability to work with spreadsheets with lots of data
Ability to gather data points via database repositories, i.e. SQL select queries, and searching and finding data on network file shares, etc
Ability to summarize technical information and explain it to business associates

Business System Analyst Resume Examples & Samples

Critically evaluate information and data from multiple sources. Reconcile differences and troubleshoot issues. Be adept at decomposing high-level business needs into technical platform specifics and explaining detailed technical concepts at a high level
Proactively communicate and collaborate with external and internal colleagues and customers to analyze platform needs and clarify, refine and document requirements
Strong analytical and product management skills required, including a thorough understanding of how to translate requirements into application and operational deliverables
Devise application program solutions based on business problems. The designs include requirements documentation, graphical representations, and presentations that describe the desired solution or product feature. Documentation will include volume and usage estimates, user interface design concepts, integration diagrams, RACIs, application prototypes, error handling strategies, data flow designs, and specific, testable functional requirements
Understanding of project management practices and deliverables
Demonstrated knowledge and experience in requirements gathering and development
Demonstrated understanding of data modeling techniques and concepts
Excellent verbal and written communication skills and the ability to interact professionally with a diverse groups, executives, managers, and subject matter experts
Ability to work independently in a fast paced environment is critical
Experience with CRM or Knowledge Management Systems is a plus
Experience with Financial Industry is strongly preferred.Search Jobs US

Business System Analyst Resume Examples & Samples

Business Resiliency – Controls quality and ensures records in the resiliency data management system are accurate, complete and up to date
Acts as the primary resiliency contact for the business partners
Communicates resiliency risk to business management
Coordinates the business process’ participation and completion of annual resiliency testing
Conducts moderate to complex analysis of resiliency plans
Coordinate and attend Business Resiliency and Cross Line of Business meetings
Provides subject matter expertise and related support for prioritized projects and initiatives impacting the business areas
Applies analytical techniques to develop optimize customer experience and provide business solutions
Provides technical and analytical support of new, or enhancement to existing, products/processes using SAS, Oracle and MS Office tools
Identify opportunities to develop and improve existing processes
Makes recommendations for process improvements and evaluate the related outcomes
Produces detailed process flows and other documentation associated with current and future processes and procedures
Strong analytics skill set
Maintain downtime reporting and communications
Participate in on call schedule

Business System Analyst Resume Examples & Samples

Must be not only proficient but an expert in the following tools as the day to day tasks will solely rely on these tools: MS Office Suite (Excel, Word, Project, PowerPoint, Access and Visio). Expert experience in this area is a must to be considered for this position
Responsible for understanding and documenting existing internal processes (diagrams and process flows) within CSoIT
Responsible for identifying new process improvement strategies that streamline processes and create efficiencies within organizational structure
Responsible for generating data used for building metrics to measure the success/usage of the organizational processes and procedures
Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to company policies and procedures
Strong analytical skills are required, including a thorough understanding of how to interpret organizational efficiency needs and translate them into organization operations processes and procedures
Bachelor’s Degree Required (or equivalent work experience or specialized training) in Information Technology (IT) or related discipline
Minimum of 5 years of experience in the following

Business System Analyst Resume Examples & Samples

Providing application and reporting support to 1,600+ functional end users across multiple lines of business (Retail & Foodservice) and multiple geographies (US & Canada). This includes end user support via solving issues and questions raised by users within established SLAs
Support for period close activities in regards to system related tasks and business questions
Maintaining and monitoring trade spend application controls and operational service levels
Documenting core application processes and support procedures
Identifying and implementing both application and process improvements
Work closely with BIS teams and senior members of the Trade Spend support team on more complex issues to resolve system related problems
Monitoring and addressing issues as needed related to data movement across different system application
Working on ad-hoc assignments and or projects
Undergraduate business or MIS degree required
3-5 years of experience in system support or financial analysis
Must possess strong Excel skills
Experience with technical applications and support teams required
Self-driven, detail oriented and results focused individual with intellectual curiosity and a customer service approach is required
Ability to balance competing demands and handle high pressure situations
This role requires a collaborative team player with the ability to positively interact with peers and associates across various organizational levels and functions
Prior trade spend related experience preferred
Prior SmartView experience preferred

Business System Analyst Resume Examples & Samples

Conducts analysis of business goals, objectives, and needs of the business environment
Develop detailed Requirement document
Strong Client facing skills
Makes recommendations to improve business processes
May provide financial or operational business related analysis and research to support business goals. Decision Making / Problem Solving
Uses limited independent judgement to make decisions based on precedents and established guidelines
Knows when to refer issues to supervisor and when to handle the issues
Auto Finance Industry Knowledge is preferred
Auto Loan Origination Processing and Industry Knowledge is preferred

100

Business System Analyst Resume Examples & Samples

Ability to operate basic hardware and software tools, components and peripheral accessories
Software and Hardware Troubleshooting
Windows XP, Windows 7, Windows 8 and Windows 10 is a must
Working knowledge of SMS, AD, Exchange 2007/2010 and remote control tools
Professional image and grooming
Self-confidence and interpersonal skills
Able to operate effectively in a team environment

101

Business System Analyst Resume Examples & Samples

Perform in depth analysis to resolve a business problem by employing the appropriate tools available in the enterprise
Identify new opportunities to bring new process improvements
Routinely make decisions for best course of action and to drive process solutions
Build solid business cases that justify business decision making. The candidates are expected to understand the financial statements and quantify the impact of analysis/ recommendations
Able to create models to perform 'What If' Scenarios
Recognize patterns and connections in information from different sources and their business implications
Demonstrates the ability to understand the VOC (voice of the customer) and translate that into process improvements
Able to represent the team in inter-department projects and influence agendas and project plans
Provide qualitative analysis using NICE call interactions
Must have strong knowledge of Statistical concepts
Must have experience utilizing statistical tools to analyze the data. (i.e. SAS, MiniTab)
Bachelors degree in Math, Economics, Business or equivalent experience
Domain understanding of Cards product offering and specifically Commercial Cards is a preferred
3+ Financial Services Call/Contact Center industry and solutions experience is preferred
Teamwork and collaboration
Analytical and process skills
Relational Database management knowledge
Maintains composure and positive attitude during stressful situations

102

Workday HCM Business System Analyst Resume Examples & Samples

Provide technical expertise and recommendations in assessing new HCM, Compensation, Benefits, Talent and Recruiting software projects and initiatives to support and enhance our existing systems
Make recommendations on design and implementation approaches for solutions related to HCM, Compensation, Benefits, Talent and Recruiting processes/technology
Identify opportunities that can improve efficiency of business processes, including technological and business process opportunities
Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our HCM, Compensation, Benefits, Talent and Recruiting systems
Design Workday Studio and WIM integrations
Analyze data contained in Workday and Taleo and identify data integrity issues with existing and proposed systems and implemented solutions
Produce technical documentation for new and existing applications
Act in a manner that ensures regulatory requirements are upheld and maintained
2 years of experience supporting Workday HCM
2 years of experience with an ERP
4 years of experience in a Workday role
2 years of experience with Workday Studio or Workday connector integrations
Knowledge of standard office procedures and computer software
View objects up close and at a distance

103

Business System Analyst Resume Examples & Samples

Interact with client/customers to gather and document requirements; Planning and leading design sessions. Documenting and maintaining functional and non-functional requirements including system overviews, functional narratives, and detailed use cases
Resolve issues regarding new systems, system implementations, systems changes and system defects
Plan, arrange, and conduct meetings, workshops, and relations with client/user staff during all phases of projects including one-on-one training when necessary
Work with all relevant departments, cross functional teams and 3rd party solutions providers to explain requirements to develop new products/applications and resolve any issues
Promote the use of internal applications through client/customer requested meeting
Travel up to 5%
5+ years of experience gathering requirements, writing functional specifications and test procedures, tracking errors, documenting results
3+ years of work experience managing projects
Demonstrated expertise in extracting business requirements using standard methodologies, and procedures
Demonstrated basic negotiating skills
Strong experience with systems analysis and functional design
Intermediate knowledge of SQL, Enterprise report development tools
Extensive experience with documentation and problem resolution
Experience writing and conducting training sessions on new technology or applications
Experience working with Internal/external customers, consultants, developers, and vendors
Thorough understanding of, and experience in, software quality assurance testing processes, methodologies, and procedures
Intermediate knowledge of data reporting/analysis tools and techniques (such as Microstrategy, Tableau, or Business Objects, Orchestro reporting platform, Atlas AMP tool etc.) a plus
Intermediate knowledge of leveraging relational databases (such as OLAP, Teradata, Oracle, SQL Server and/or MySQL); database design, and table structures; data warehouse structures and data marts preferred
Team building Skills
Manage application systems development throughout the full SDLC, coordinating resources, insuring on-time deliverables, and managing expectations
Ability to control the scope and progress of projects via a formal process
Working with Developers and IT staff to achieve a technical system design that satisfies the defined requirements and functional system design
Document and GATE new projects, as requested by Client/customers resolving design issues and project conflicts and setting project task priorities
Supervise the development and execution of Test Cases in both System Integration Testing and User Acceptance Testing
The nature of this work requires the BSA to perform much of this work autonomously, with the ability to make a decision which issue to escalate to management
High ethics to work with confidential information (vendor pay scale, employee personal data)
Ability to understand the business in orders to suggest process changes and other improvements to client/customers
Ability to work several high visibility projects simultaneously
Develop positive and professional business relationships with internal and external users
Excellent communication skills, both written and verbal with the ability

104

Business System Analyst Resume Examples & Samples

Five years' BSA or systems analysis experience, including two years' technical writing experience, preferred
Strong written and oral communication skills, including interviewing skills
Strong analysis and problem solving skills
Knowledge of the financial services industry
Advanced knowledge of BSA practices and concepts such as full project life cycle; system solution models and alternatives, including IT vendor evaluations; software capabilities and limitations; translation of business rules into computer logic; and quality assurance methodology and inspections
Advanced knowledge of one or more IT platforms required
Advanced knowledge of Requisite Pro preferred

105

Senior Business System Analyst Resume Examples & Samples

Review, analyze and evaluate business systems, processes, and company needs
Gather business needs
Run and facilitate large workshops with business users and IT staff
Prepare and deliver presentations to technical and non-technical audiences
Provide analysis, definition, and direction to software development activities
Lead system enhancements initiatives by designing and formulating solutions. Act as the liaison between the business and the technical team members through the solution delivery process
Assist project leaders by scoping the proposed solution leading to accurate cost and time estimates
Determine how changing business needs will affect current systems and processes
Ensure that specification documents meet the required business functionality
Review and approve requested system changes and develop detailed specifications for implementation
Identify and analyze non-functional requirements such as system performance, usability, reliability, adaptability, security, legal and other operational aspects
Assist users in solving both functional and system issues within agreed-to service level agreements (SLAs)
Provide end-user instruction, training and support to resolve application issues
Assist with security, alerts, workflow approvals and system privileges
Support applications, client interfaces, development teams, project and change management to realize value from system changes and development
At least 5 years working as a Business Analyst in an IT environment
At least 3 years working in Custom Development
Experience in an ERP centric IT environment preferred
Significant experience with Procure-to-Pay and Order-to-cash processes
Experience with Accounting concepts and practices preferred
Experience in documenting complex business requirements and test scenarios
Strong SDLC experience required
The position requires excellent written and verbal communication skills
Must be comfortable working closely with technical and business audiences
Must have strong business acumen

106

Business System Analyst Resume Examples & Samples

Reviews, evaluates, designs, implements and maintains Xytech related custom applications/interfaces
Backup 2nd Level Support of Xytech system
The BSA is also involved in reviewing key development and design deliverables, including interface specifications, integration requirements, data schemas, and design documentation
College diploma or university degree in the field of computer science or related field and/or 3+ years equivalent work experience
Strong understanding of database structures, theories, principles, and practices
Excellent understanding of, and experience with, server-client computing and relational database environments
Experience with database level programming
Workforce management systems experience is a plus
Good knowledge of reporting and query tools and practices(e.g Crystal Report)
.Net development experience

107

Business System Analyst, Mid Resume Examples & Samples

5 years of experience with conducting business analysis, requirements gathering and documentation, and stakeholder collaboration in a team environment
Experience with managing scrums and backlogs while working in an Agile Environment
Experience with generating test cases and performing user acceptance testing
Knowledge of Agile and Waterfall software development life cycles
Ability to complete tasks without close supervision
Experience with Microsoft TFS, Top Team, and OneNote
Experience with Conbon
BS degree in IT or Business preferred

108

Business System Analyst Resume Examples & Samples

Perform data administration, including MTSS data management and data dictionary maintenance
Maintain and quality check master data files, Medicare plan coverage and zip codes, facilities, users and access privileges, sales events, fulfillment, etc
Upload/transmit Medicare data files to third party vendors
Define exception handling process, and data purge and retention cycles
Monitor data quality and integrity
Extract and merge data from various databases as needed for business reporting and analysis
Serve as consultant to Medicare in interpreting data and refining business and data transformation logic for reporting
Respond to MTSS end user/client problems, issues, and requests and resolve interface/data extract issues
Configure and deploy MTSS data/ system updates for implementation & ongoing maintenance
Assess, prioritize, and resolve regional Medicare requests for data uploads, e.g., marketing and sales campaign changes, prospect lists
Collaborate with other team members to perform intermediate to advanced system analysis on software vendor releases, newly submitted ideas, and project changes; and identify specific data/system build configuration or work flow changes
Recommend, design, and develop system/data solutions, perform financial analysis, document requirements, improve data processing procedures, perform data configuration changes, conduct/support functional and user acceptance testing, debug/troubleshoot, review & write technical documentation that accompany releases
Research, configure, test and implement new functionality and related database changes to support business needs
Extensive hands-on SQL querying involving multiple table joins
3 or more years of database and data extract and transformation experience
5 or more years of experience reporting from large databases or data warehouses and expert understanding of the data relationships with these
5 or more years of decision support experience required, including preparing financial, accounting or utilization reports

109

Senior Business System Analyst Resume Examples & Samples

Identifies current and emerging business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices
Proactively seek out strategic business opportunities with business unit executives for the application of new or existing IT capabilities
Develops information systems strategies that meet the requirements of the business. Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions

110

Senior Business System Analyst Resume Examples & Samples

Works on advanced business systems projects, and is responsible for the complex analysis and requirements definition for applications that automate business processes
Has a thorough understanding of the business functions for which applications are used, interfaces with Business and IT cross function teams to identify and resolve business systems problems, and consults with various users to identify potential improvements
Perform hands-on solution design, prototyping, proof-of-concepts, process design and development tasks as required in support of current and new projects in CPQ domain
Act as a liaison between Technical team, Functional team, Business Functions, and vendor to drive CPQ implementations
Document functional business requirements, process flow diagrams, and business cases
Key contributor in cross-functional teams, BRD review, development plans, and roadmap development
Conduct Solution reviews with project teams prior to design and development activities and ensure solution aligned with business requirements
Create and deliver high quality presentations
Demonstrates ability to get things done thru influence and relationship building
Leads and applies industry standard project management techniques for small to medium size projects
Assists planning projects/programs, and supports business process redesign and IT architecture changes
Experience with multiple software delivery lifecycle methodologies such as - Waterfall, Agile
6+ yrs experience of successful software project implementations with at least 4 years related to CPQ
Top CPQ applications specific experience required, eg Apptus, Salesforce, BigMachines, etc
Must possess strong technical background, analytical, and problem-solving skills
Must possess strong communication and interpersonal skills
Experience performing detailed gap analysis, and preparing as-is & to-be process documentation
Experience preparing end-user documentation and conducting end-user training
Experience leading distributed teams to design architecture and requirements for and oversee development of packaged and integrated solutions
Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple functional/technical teams
Experience with upstream & downstream processes & solutions to CPQ capabilities such as MDM (Customer, contact, company, product Master), Order Management, Billing, Invoicing and Booking is a big plus
Independent self-motivated ability to learn on the job
Business Analysis experience in a high-tech (preferable software) company highly desirable
4-year Bachelor degree in Information Systems, Computer Science, Business management or related discipline. Advanced degree would be a plus
Industry Business Analyst certification would be a plus
Salesforce, Oracle certifications would be a plus
79078BR

111

Business System Analyst Resume Examples & Samples

Gather, analyse and formalize user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project
Prepare project documentation such as Requirement Specifications/Use Case Specifications etc Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues
Develop technical design specification and translate technical design into process/program specification. Involve in the design review session
Make changes to configurable items, which include hardware, software, documentation, etc
Participate in Coding and Code Review
Assist in the integration testing, system testing, User Acceptance Test & implementation activities
Prepare user manual and operations manual, and plan & facilitate training of users and operators
Provide post implementation support (including production support and service requests)
Escalate and discuss critical issues such as scope creep with the relevant managers
Conduct requirement gathering sessions. Conduct gap analysis of current business process to identify improvement opportunities
Have clear and open communication with customers on project issues or clarifications
Track the progress and provide updates to project manager
Work to resolve problems promptly and provide effective solution

112

Grants Business System Analyst, Senior Resume Examples & Samples

5+ years of experience with software requirements
3+ years of experience with requirements and testing and training for grants systems
3+ years of experience with federal grants processes and grants IT systems
Ability to translate a customer need to the technical development team in order to ensure that the new feature or fix is exactly as intended
Knowledge of JIRA is a plus
Knowledge of Agile is a plus
Possession of excellent collaboration and client management or relationship skills

113

Business System Analyst Resume Examples & Samples

Previous Insurance experience highly desired
Work closely with both internal and external customers, vendors and other areas in the development of Requirements
Interpret high-level business, compliance and financial needs/requests for complex projects, with little or no background information or foundation

114

Business System Analyst Resume Examples & Samples

Work with business and technology team members to ensure seamless integration of business functionality and requirements throughout the SDLC across product releases
Ability to work with internal teams (Product Management) as well as external customers in order to define and document the User requirements that need to be delivered as part of a development project
Lead efforts in analyzing the User requirements and breaking them down into system level requirements (hardware and software) to be used by the development and QA/PA teams
Work with stakeholders to assign User requirements to workpackages
Facilitate the inspection of a requirements in order to achieve formal signoff/agreement

115

Senior Business System Analyst Resume Examples & Samples

Facilitate working sessions with business clients and other stakeholders to gather business and process flow requirements. Assist in translating results into a Business and/or Technical Requirements Document
Work with the team to resolve highly complex, multi-faceted problems to meet the needs of the team, by applying financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users
An in-depth knowledge of financial and investment banking operations, with experience interacting with Broadridge, back-office applications and portfolio management/trading applications
Strong knowledge of investment and wealth management functions: portfolio management, administration, back-office, compliance, statements, billing

116

Principal IS Business System Analyst Resume Examples & Samples

Serving as a key IS contact for business partners to provide expertise in business requirements reviews, research new applications and services to improve business capabilities
Partners with business and technology partners to elicit, analyze, translate, and document business requirements into functional and non-functional requirements
Support the Supply Chain business capabilities in various Supply Chain-specific domains
Takes accountability of delivery of technical solutions to business. Serve on project teams and assist with workshop planning and facilitation as well as project deliverable production
Perform cross system analysis, feasibility analysis, scope projects, prioritize deliverables, and recommend optimal solution. Manage multiple initiatives and priorities
Leads internal/external workforce as needed. Manages third party vendors and contingent workers
Solid understanding of supply chain processes particularly logistics, order to cash cycle, transportation and distribution
Consulting experience or management consulting experience
Strong leadership, project management, and organizational change management skills
Highly analytical with attention to detail and ability to prioritize and manage multiple tasks

117

Specialist IS Business System Analyst Resume Examples & Samples

Provide leadership as IS Lead on projects, and work effectively in a team environment
Work with business partners to elicit high-level requirements, capture business needs, determine scope, and create timelines
Clearly articulate and document business requirements, ensure project is executed against timeline, scope and budget
Assess the risks of various solutions and prioritizes competing business demands
Manage ongoing relationship with business partners to drive satisfaction with IT
Coordinate project delivery by participating in design reviews and walk-through's to communicate systems designs and validate proposed solutions
Obtain key inputs from architecture, build, and run teams and identifies solution inter dependencies
In-depth understanding of SDLC (System Development Life Cycle) methodologies
Ability to partner with business stakeholders to analyze business need, translate it into System requirements and offer the optimal solution
Ability to independently lead and manage project execution, working closely with architects, technical SME’s, developers and testers
Ability to manage relationship with wide an array of stakeholders (e.g. business, vendor, shared services etc.), and negotiate and influence project teams to make the right technical decisions in line with business and IS strategic road-map
Learning agility, problem solving skills and thought leadership, self-motivated, confident team player who is comfortable in front of the Executives and Senior Management
Ability to manage project budget estimates and track cash flow effectively to ensure financial target is reached

118

Business System Analyst Resume Examples & Samples

5-7 years experience. This position will consult/analyze and deliver on more complex Business System Analysis assignments/projects for his/her assigned area(s) of responsibility. S/he will act as a resource to applicable internal/external stakeholders. S/he will also consult and collaborate with business stakeholders to define and validate more complex information technology solutions that meet the needs, goals and objectives for his/her assigned area(s) of responsibility
Consults and collaborates with internal and/or external stakeholders to determine more complex technical specifications from business requirements
Develops more complex technical solution requirements for assigned area(s) of responsibility
Using structured requirements process, clearly articulates, documents and validates more complex technical requirements
Collaborates effectively with appropriate stakeholders on more complex issues and conflicts that impact time, cost, scope, quality and risk of assigned projects
Determines and recommends the most appropriate technical response to identified more complex problems, issues and/or defects by assessing impact and prioritization
Provides more complex technical research and analysis to support business operations needs and presents findings to management or project leader
Escalates more complex issues/conflicts to management as needed
Provides a more complex understanding the business usage of information technology (IT) and helping technology add value to the business
Involved in End User Testing

119

GE Centricity Business System Analyst Resume Examples & Samples

Providing application support to end users and responding to end-user requests for assistance ("help-desk" requests)
Updating and maintaining GE Centricity Practice Management System dictionaries, PCS workfiles, claim forms, schedules, TES rules, Security roles, DBMS queries/reports, encounter forms, form letters, and interfaces
Troubleshooting issues and resolving problems
Developing, testing, documenting and implementing solutions and enhancements to meet user needs
Organizing, prioritizing, and coordinating tasks, workflow, and projects
Participating in project teams tasked with implementing new modules/functionality, and system upgrades
Developing training tools (manuals, tip sheets, process flow documents), coordinating and conducting end-user training in all system modules to include patient in-take processes (i.e. scheduling, referrals) through Accounts Receivable processes (i.e. claim generation, payment posting)
(3) Three years information services programming or analysis experience
Physician Practice Management and/or Physician Billing Office experience required
Must demonstrate a consistent, cooperative attitude and provide customer service in a professional and patient manner
GE Centricity (IDX) proficiency a plus

120

Business System Analyst Resume Examples & Samples

Identify, evaluate and document business needs and objectives, operational processes and procedures, problems and requirements
Gather and define functional requirements, use cases to assist developers in creation of IT solutions to meet business objectives
Familiar with relational database concepts, and client-server concepts
Capable of facilitating communication between stakeholders from all levels of the organization while objectively identifying and resolving conflict
Strong MS Office Skills including Visio
Working knowledge of Microsoft (MS) in a Windows environment with an intermediate to advanced level of proficiency in a word processing (Word), spreadsheet (Excel) and presentation
Preferred: knowledge of databases, SQL structures and writing simple queries

121

Business System Analyst Resume Examples & Samples

Work with business users, development team, and vendor resources to define, analyze problems and align the most appropriate technical, application or configuration solutions
Solicit, develop, documents and manage requirements and provide detailed design and business rules to support the requirements throughout project life cycle up to and through change control
Create, review and deliver end-user documentation (user guide, process flow charts, and training materials) and training for accuracy
Drive all aspects of Systems Analysis, including collaboration and coordination across multiple IT and business segments
Establish and control project change management processes to secure project scope, mediate internal issues and conflicting priorities among cross-functional teams to keep the team focused on delivery

122

Business System Analyst Resume Examples & Samples

Gather & analyze internal & external business intelligence and transform it into meaningful business strategies
Work with the Customer Services leadership team to develop/validate their financial & operational strategic plans & objectives, aligned with the strategic priorities for Customer Services & Bombardier Commercial Aircraft
Monitor performance to leaders’ strategic plans & objectives
Lead key governance reviews with senior leaders to review business performance & drive improvements
Deliver flawless reporting to key leaders within the organization for review & action
Support resolution of key risks & issues through sound project management principles
Foster a network of skilled supporting resources within the organization to enable a lean management system across the business
Develop & maintain excellent working relationships with all key stakeholders
University degree in Engineering, Business Administration, Information Technology or equivalent and/or a program management certification. MBA preferred
Minimum of 4 to 6 years aerospace experience in program management, with aerospace or customer support experience
Excellent knowledge of MS Excel and Powerpoint
Outstanding analytical and project management skills (Planning, Control and Budget)
Excellent facilitation skills, comfortable working with individuals at all levels of the organization
Superior and mature ability to influence others in meeting their deliverables
Self-starter and team player, possessing strong organizational skills
Flexible, able to adapt to changes, while working well under pressure
A visible & relentless drive for results, with a high self-imposed standard of excellence

123

Senior Business System Analyst St Louis Resume Examples & Samples

Consult with users to identify current operating procedures and to clarify program objectives
May be expected to write documentation to describe program development, logic, coding, and corrections. Write manuals for users to describe installation and operating procedures
Experience as a BA / requirements gathering, general technology experience, strong communications and documentation

124

Business System Analyst Resume Examples & Samples

Work on the AOS Imaging & Workflow team, providing delivery support
Partner with the technical staff to interpret the needs of the business, assist in the design of the solution, and deliver the expected result to our business partners
Communicate with our business partners in an effective and timely manner
Ensure written documentation is clear, understandable, audience appropriate and accurately captures the key information required for a quality solution that meets business needs
Take ownership of support/project issues and engage the appropriate resources to reach solution
Ensure potential issues are tracked and escalated in a timely manner
Participate fully as a member of the team by supporting a work environment that promotes knowledge sharing, customer service, quality, innovation and teamwork
Gather, document, examine and manage business requirements on initiatives by following the current company development methodology. This involves managing/facilitating business requirements sessions, conducting interviews and maintaining or creating documentation
Coordinate or participate in obtaining estimates from all team members and provide those to the business for review and approval for both operational and project initiatives
Providing the analysis and development of BSA deliverables. The production of clear, accurate, well-written, audience-appropriate, requirement documentation is a central deliverable
This role requires project involvement through all stages of a project life cycle using the CMMi methodology
Partnering with the Testing Centre of Excellence for the testing of all larger initiatives
Minimum 3 years previous experience working in a business analysis role
Good Understanding of system development and project methodologies
Previous IT delivery experience
In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)
Experience with HP Quality Centre or HP ALM (Application Lifecycle Management)
Experience with collaboration tools such as Lotus Notes and Sharepoint

125

Ghrs, Business System Analyst Resume Examples & Samples

Deliver Solutions – Implement global technologies and services to meet long term HR and Payroll business needs; partner with development teams on system design and gap analysis, prioritization of critical initiatives and resources, and make v. buy evaluation
Business Requirements - Coordinate the collection of global business requirements and the documentation of system configuration and integration specifications, test plans and use cases
Change Management - Coordinate the rollout of new tools and systems including delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources
Excellent systems knowledge, uses technology to scale programs and improve efficiencies, experience defining technical requirements and working with systems resources. Able to translate between business requirements and systems solutions
Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction
Excellent written and verbal communications skills in English and Chinese - ability to interface with all levels of the organization, specific strength in influencing decision makers and managing expectations
Will take initiative even under unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment
Customer service orientation with a demonstrated desire to exceed expectations – ability to serve multiple customers and deliver an excellent employee experience
Launch experience for Time and attendance solutions preferred. Kronos Workforce Central strongly preferred
International time and labor experience a big plus
Knowledge of Japanese language is a big plus

126

Test Lead / Lead Business System Analyst Resume Examples & Samples

5+ years in the following roles: Salesforce platform administration, Salesforce platform technical support, test management, project management or consulting
Salesforce Administration and platform certifications
Experience in leading multiple fast-paced application testing efforts and testing teams, including strategy development, detailed planning, execution and reporting
Experience in leading M&A business processes and systems integrations in high growth technology environment
Process specialist in SaaS sales and post-sales, particularly quoting, order management, license renewals, customer support, and professional services management
Proven experience with Salesforce core products and platform, including Sales and Service Cloud configuration, Force.com features and capabilities. Salesforce certifications preferred
Demonstrated experience with General IT services and technologies (database, security, networking) and programming concepts
Exercises wide latitude in determining objectives and approaches to critical assignments. Acts as a team lead on highly visible projects and mentors others
Excels in cross-functional teams of great breadth and diversity

127

Business System Analyst, Mid Resume Examples & Samples

5+ years of experience with conducting business analysis, requirements gathering and documentation, and stakeholder collaboration in a team environment
Experience with managing scrums and backlogs using technical collaborative solutions, including TFS and JIRA while working in an Agile environment
Experience with requirements capture for data driven and business intelligence projects
Experience with Microsoft TFS and Visual Studio
Experience with using Kanban boards and dashboards for managing sprint ceremonies and scrums

128

Business System Analyst Resume Examples & Samples

Providing functional expertise to facilitate completion of functional tasks
Managing configuration control and requirements processes
Providing ticket resolution support through liaison with Momentum Service Line components of Delivery Support and Momentum Client Release Team
Forming and directing rapid response teams to handle urgent and/or wide scale problems
Reviewing and performing advanced root-cause analysis and documenting findings
Collaborating with Tier 1 Coordinator and making recommendations for further follow-up to address underlying problem areas
Answering and resolving Help Desk calls and incidents as assigned by the Tier I Coordinator or those self-assigned
Reviewing incidents and/or requests that cannot be resolved upon initial user contact to determine appropriate assignment (specific Help Desk Analyst or Tier 2/Tier 3 support)
Monitoring tickets to ensure response/resolution goals are met
Form and direct rapid response teams to handle urgent and/or wide scale problems
Performing advanced root-cause analysis and documenting findings
Collaborating with PM making recommendations for further follow-up to address underlying problem areas
Develop, Maintain, Status Project work plan with PM and senior USMS Financial Service Division managers

129

Business System Analyst Resume Examples & Samples

Partner with technical services groups (internal MIS and/or external vendors) to design technical solution to meet the business requirements
Construct test cases, develop test scripts and facilitate appropriate testing (unit, integration, system, QA, UAT)
Maintain accurate system and System Development LifeCycle documentation
Provide end-user consultative support
Act as system liaison between UMB users of business application systems and the technical services group(internal MIS and/or external vendors) responsible for support
Demonstrates strong customer service attitude - ambition to obtain high levels of customer service
Demonstrates effective networking skills
Demonstrates working knowledge of best practice testing techniques/procedures
Hands-on knowledge and understanding of reporting tool(s)
Demonstrates ability to develop and deliver group presentations regarding product and technical information

130

Business System Analyst Resume Examples & Samples

Supporting stand alone applications like EAM, Bellin, RMS, TCS, etc.,
Testing of the new solutions released from the solutions team related to the above applications
Involvement and supporting the site and the implementation team during the project Go-Live
Co-ordination between the Functional owners and the solution team for any enhancement requests and new solution design
Monitoring the incident queue and maintaining the SLA and MTTR
Problem management, Root Cause Analysis, Quality initiatives, Bug Finding and Fixation
Generation and submission of reports to management related to support
Knowledge in MS SQL server, SSRS, SSIS and Dot Net

131

Business System Analyst Resume Examples & Samples

2-5 years related business analysis experience
Experience working on technology/operations integration projects desired with knowledge and adherence to Agile/SDLC process and methodology
Domain knowledge of at least of at least one financial services business area (i.e., collections, fraud, service, payments, reporting, acquisitions, statements etc)
Experience in engaging with partners/vendors
General business background with understanding of assigned areas of responsibility
Ability to work independently, multitask and react in a fast-paced organization
Ability to build working relationships with key stakeholders

132

Business System Analyst Resume Examples & Samples

Achieves and maintains a solid understanding of the business practices, processes and strategy related to Customer Service function, focusing on Call/Contact Center
Primarily responsible for the support and enhancement of the Call/Contact Center in Siebel CRM application (15.x)
Support User Acceptance Testing (UAT) and production issues related to Order Management impacting cross functional Siebel areas
Minimum 5 years’ experience as a Business Systems Analyst with special emphasis on CRM/ERP applications
Strong experience/knowledge of the Call/Contact Center domains with functional and technical application knowledge with hands-on experience in managing requirements
Exceptional prioritization, proficient problem analysis, process and project management skills
Experience on any CTI/IVR application implementation with Siebel CRM is highly preferred (LiveOps, Avaya etc)

133

Business System Analyst w Resume Examples & Samples

Provide a range of support to end user community on software problems
Provide step by step procedures to resolve user issues over the telephone or via email and record resolution in a Service Desk system
Track trouble tickets in the Service Desk System, take problem ownership and work toward high levels of customer satisfaction
Develop and/or modify procedures to solve frequent problems within supported systems
Analyze business and user needs, update and/or document requirements, and revise existing system logic difficulties as necessary. Participate in customer work sessions to gather and document requirements
Translate business requirements into test scripts; execute tests against developed systems, and document results
Find and log system defects using software tools, including steps required to repeat, and track defects to closure
Develop subject matter expertise for assigned components
Provide subject matter expertise in support of technical activities
US Citizen with a current Top Secret or TS/SCI clearance. Must be able to obtain Counterintelligence (CI) polygraph
Experience with IT systems functional analysis, requirements design, test development, and test execution
Demonstrated knowledge and experience with software development lifecycle
Experience with Financial Management Systems (e.g., Momentum is highly desired)
Self starter with initiative and aptitude to quickly learn and put new skills to use
Ability to work both independently and with a team to solve problems
Ability to write and execute SQL queries
Ability and initiative to set goals and execute

134

Business System Analyst Resume Examples & Samples

Assume responsibility for technical documentation for the Engineering and Tools Support team
Develop a method for tracking deliverable submission to ensure deadlines are met
Revise or develop formats and templates that meet Policies and Procedures documentation requirements
Work with technical staff to plan, develop and maintain Cyber Security Tools software and systems related documentation
Work with the subject matter staff to define and incorporate updates to existing documents or create new documents
Review or edit documentation created by another team member as needed to streamline with the overall goals of the team
Create a logical documentation storage schema in a shared repository
Bachelor’s degree and 2 years of experience in IT development or as a business analyst or an equivalent combination of education and work experience
Ability to solve problems in straightforward situations by analyzing possible solutions using experience, judgment and precedents
Experience participating in IT projects
Ability to communicate complex information in straightforward situations
Bachelor's degree and 3 years of experience
Banking or financial services experience

135

Lead Business System Analyst Resume Examples & Samples

Partner with and engage in a high level of interaction with the Business and project team to define scope, gather and create business requirements for the functional requirements of the projects, requests for new/enhancements of the Application and Cyber Security Tools (SIEM, Anti-virus, DLP, Web & E-mail proxy, IPS)
Elicit and build requirements using interviews, document analysis, business need statements, use cases, business scenarios, task and workflow analysis and coordinate business sign off
Facilitate requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirement and/or clarifying vague or unclear requirements
Create workflow diagrams to document current and future business environment
Ensure accuracy of functional requirements/specifications for handoff to development team
Track progress of projects to ensure alignment to requirements; manages any deviations from requirements, alongside the Project Manager, to ensure resolution
Acquire the technical knowledge and understanding of the systems and requirements at a very detailed level including an understanding of the data points and sources, system dependencies and interactions
Create business requirement documentation that is thorough and complete and follows company standards as well as Business Analysis best practices
Work closely with Project Manager, Business owners for duration of project/work acting as a conduit between the business teams and the Infrastructure and/or Engineering team as it relates to business requirement specifications
Identify and recommend appropriate strategic solutions (applications and workflows), ensuring development is within scope and will address the business needs
Coordinate ongoing change orders to the business requirements working with the Project Manager on prioritization and impact
Provide recommendations on potential opportunities for further enhancements and present recommendations to Project Manager, Business Owners and Management
Engage the teams to perform Quality Assurance Testing as needed and by contributing to and reviewing test scenarios / supporting QA throughout testing life cycles

136

Business System Analyst Resume Examples & Samples

Work with applications of Finance, Controlling, Credit Control, Internal Control departments
Support SAP FI / CO ERP systems in English, as well as other support systems
Support end-users
Communication with the central team (France / Philippines) for ERP system adaptation, testing changes

137

Business System Analyst Resume Examples & Samples

Responsible for IS design and support of Order to Cash processes (SAP SD and Sales Force Automation Solutions)
Assist IS projects, conduct need analysis with key users and formulate IS solutions to business processes
Convert requirements to business processes and application design in a global, shared business environment
Closely work with solution providers to ensure delivery on time with expected functionality
Follow-up implementation of project and provide support
Keep IS Service Level as agreed with internal customers
Adapt ERP modules in line with business requirements (SAP R3 experience is an advantage)
Ensure technical watch , inform other IS/IT personnel about news of interest
University degree preferably in Computer Engineering / Industrial Engineering
2-3 years of experience in business analysis preferably in SAP SD / MM and Sales Force Automation Systems
SQL Knowledge is preferable
Ability to establish relationships with internal and external clients
Good planning and negotiation skills
Proactive and team player

138

Principle Business System Analyst Resume Examples & Samples

20+ years of experience in a business systems analyst or hands-on system analysis, data analytics and data product development role
Multiple full-lifecycle system implementations in a data environment
Fluent in SQL and relational databases such as Oracle and Teradata
Familiar with big data technology with Hadoop eco system
Familiar with statistics modeling and business analytics
Bachelor's Degree above or equivalent. Math or Statistics preferred

139

Specialist IS Business System Analyst Resume Examples & Samples

Create value with compelling, consumable and resilient technology
Enrich Amgen's engagement with patients and the healthcare community
Support the Research Informatics project portfolio with a team of service leads, business analysts, data scientists and software engineers. Support investment lifecycle management activities including development of project business cases, financial plans and funding requests
Collaborate with service leads to deliver the assigned projects/programs. Work with multiple vendors, PM’s, other cross-functional staff members and teams to design, build, test, deploy, and support project activities
Partner with client-facing IS leads and PM’s from other IS functional areas to align delivery timelines, project scope, budgets, risks, issues, decisions, and communications with the respective programs
Represent the projects at portfolio meetings, track and report project financial status and resource allocation, work with the service owners to lead and achieve key departmental goals
Ensure all project requirements and/or objectives are documented. Obtain and manage external resources needed for project completion
Follow Amgen’s Project Management Lifecycle (PMLC), agile methodologies and all other standard IS and ITIL processes to plan, execute and deliver the project
Bachelor’s degree and 6+ years of experience in the Pharma/Biotech industry
Expert skills and knowledge of PM principles, methodologies, project financial accounting, risk management, communications and status reporting, and schedule management

140

Scientific Principal IS Business System Analyst Resume Examples & Samples

The Business Analyst will be responsible for eliciting IS requirements in working with various scientific teams, developing respective business cases for IS investments, and leading IS implementation projects to deliver value for the R&D organization globally
The successful candidate will work closely with members of the scientific staff, effectively communicate with senior and executive managers in Research and in Information Systems and work productively on multi-disciplinary teams that include Project Managers, other Business Analysts, Software Architects, Software Engineers, Vendors, Data Scientists and Computational Biologists
An exceptional candidate will also have a responsibility to build and guide the portfolio in the Target Identification and Validation and Non-Clinical Safety Assessment service areas through effective partnering with key service area client stakeholders
Doctorate degree or Master’s degree in Biological or Computer Science and 5+ years of experience in agile software development, business analysis, and / or project management in a Biotech/Pharma Research setting, including Academia
Deep understanding of scientific and business processes and issues in the early Discovery Research phase of drug development, a demonstrated ability to negotiate software requirements within and across business units and an ability to translate requirements to abstract models that can be implemented in informatics and IS solutions
Possess expertise in a variety of commercial and custom software environments used in early drug discovery activities, and employ that expertise to advise and support members of the scientific staff
Expertise in molecular biological experimental techniques including but not limited to genomics, proteomics, epigenetics and animal models of disease together with an understanding of informatics methods and statistical techniques to analyze data acquired in biological experiments
Demonstrated track record delivering innovative IS solutions in a Biotech/Pharma Research setting
Experience with analysis and integration of diverse biology data types, including a variety of genomics and pathway data, in-vivo experimental data, as well as in-vitro data
Strong written and oral communication skills and sufficient subject matter expertise to be able to communicate effectively with scientific partners
High learning agility, innovation, and problem solving skills

141

Lending & Credit Business System Analyst Resume Examples & Samples

A seasoned professional familiar with managing the business requirements, the functional requirements and the non-functional requirements and the associated teams in support of lending and credit systems
The individual must have financial institutional experience of at least ten years as a business system analyst in a technology group. They must be experienced with working on business projects, technology projects, enhancements and unplanned work. Their prior projects should reflect both internal development as well as vendor solutions. Will need to demonstrate experience managing projects inclusive of onshore and offshore resources
Should have an understanding of system integration for enterprise reporting, enterprise data warehouses, and share services
Must be experienced with Database SQL include DML, Stored Procedures and DDL scripting for Relational Databases
Must be experienced with performing data analysis with Microsoft Excel and Microsoft Access
Must have understanding of Web development concepts including Frameworks, Web Services, and HTML5
Must be creative with Microsoft SharePoint and tools utilized for DevOps. Must have worked with a development team relying on Microsoft development tools
Must have supported businesses: corporate credit, syndicated facilities, loans sales and trading, supply chain finance, leasing, asset based lending, program lending
Must be familiar with regulatory requirements impacting credit such as Shared National Credit (SNC) and Comprehensive Capital Analysis and Review (CCAR)
Experience with MISYS LOAN IQ is required

142

Business System Analyst Resume Examples & Samples

4+ years of experience in business analysis related to reporting and business intelligence
Previous experience with SAP Business Objects is preferred
Must have previous experience with Data Modeling and BI Dashboards
Excellent communication, interpersonal, and listening skills
High degree of professionalism and a positive attitude
Very strong problem analysis and resolution skills
Strong organizational skills in a high matrix environment

143

Junior Business System Analyst Resume Examples & Samples

· Create process flow charts that cover user and system decision points
· Define Acceptance Criteria
· Outline detailed business rules

144

Specialist IS Business System Analyst Value & Access Resume Examples & Samples

Leverage existing technology platforms (CRM, Marketing Automation, Call Centers, Web) to drive efficiencies and effectiveness throughout commercial processes and seeking out new technologies that will be critical in the ever-changing space of pharma
Build and manage relationships with several key business functions, and identifying ways technology can support the value, access, and reimbursement space, as well as upcoming product launches
Scale the technology arm of the business to focus on an evolving and increasingly important customer base
Assess, analyze, and deliver technical solutions (website enhancements, digital details, emailing campaigns, mobile apps) across varying business needs
IS support in ideating/developing innovative solutions and project managing their execution
Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully
Advise technical teams and business teams on relevant controls for the services in the group
Vendor Management and oversight
Strong organizational, planning and financial management skills
Working knowledge of LEAN/AGILE software development methodologies
Ability to work in a changing environment, under pressure, handing multiple projects at once and have the ability to effectively collaborate across a matrixed organization
Excellent Communication skills to communicate fluently across and up through organization, including escalation and mitigation of issues, risks and business impacts
Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact

145

Business System Analyst Resume Examples & Samples

Learns and applies existing and new system processes, methodologies, and skills for the development of systems which contribute significantly to Procurement Department
Translates business objectives and requirements into system deliverables
Creates various scope options dependent on priorities and cost/benefit expectations
Lead small to medium size system projects that improve procurement processes
Ability to work with stakeholders and team members in various parts of the organization
Partners with technical team to assist with design decisions and estimates for project tasks and change requests
Understands the impact of business change and serves as a change agent for business process changes including training and communication for enhancements and upgrades
Develop and execute testing plans to support enhancements and upgrades
Provide operation support for effective and efficient procurement processes including security and governance
2 - 5+ years work experience in an analytical and problem solving role
2 - 5+ years experience with SAP
1 - 3+ years experience with project management and/or business analysis
Intermediate level proficiency with the Microsoft Office suite of products
Previous experience with SharePoint
Experience with Procurement
Excellent communications skills both verbal and written
Self-starter with detail orientation; persistence and ability to work independently to drive execution
Ability to anticipate change and transition with agility and flexibility while still meeting customer and corporate needs in a fast paced environment

146

Senior Business System Analyst Resume Examples & Samples

Represents project stakeholders throughout planning, development, and release processes
Owns the relationship with project stakeholders to identify, model, and document business, process, and data requirements
Works with vendor and internal teams to develop release estimates
Supports understanding business and test requirements
Translates technical complexities to project stakeholders, ensuring understanding of design decisions
Develop and forge strong relationships and build consensus among competing stakeholders
Produce clear, well-formatted reports that communicate a clear, compelling message for their stakeholders
Support the definition and creation of various reporting
Communicate systems health to business leadership and IT stakeholders
Give ServiceNow demonstrations of the technology to various stakeholders
Serve as backup System Administrator for the ServiceNow application
4+ years business or systems analysis experience
3+ experience developing business requirements
2+ experience with Agile software development methodology
Familiar with Key Performance Indicators and Metrics
Experience with process design
Experience as system administrator

147

Business System Analyst Resume Examples & Samples

Works with business and internal EIS stakeholders to understand, analyze, evaluate business requirements and translate them into functional and non-functional requirements for developers
Dissects high-level information into details and be able to communicate details in a manner understood by relevant audiences
Analyzes existing solutions and services or formulates logic for new systems, devises logic procedures, prepares flowcharting
Recommends changes in business process, development, maintenance and system standards
Contribute to future vision and scope of current and new products/solutions through building lasting relationships with key stakeholders and proactively engaging them to discover new opportunities
Serve as the liaison between the customer community, Service Planner, technical Subject Matter Experts and Auto Ops development team
Partners with IT Service Planners to build and maintain a cohesive process for managing Identity team’s work intake, stakeholder communication and project reporting
May perform Scrum and project management duties as assigned
Act as a conduit to management and stakeholders by providing regular updates on sprint progress
2+ years of experience in an IT support organization providing customer-facing support for enterprise systems or infrastructure
Bachelor's Degree in a related field like: Computer Science, Computer Information Systems, Management Information Systems, or equivalent work experience
Exposure or experience leveraging project management principles
Ability to articulate and communicate in both written and oral forms to various types of audiences (developers to managers to business owners)
Mature directness to communicate honest opinions on technology, process, and approach - putting in efforts to improve them
Agile/Scrum experience or awareness
An ‘out of the box’ mentality to problems and an openness to learn and work on multiple projects both technical and non-technical
Desire to get as technical as necessary to drive issues to resolution

148

Business System Analyst Resume Examples & Samples

Develop methodology documents based on self-initiated interviews, diagrams, surveys and workflow analysis
Research and analyze all aspects of existing business practices and procedures
Communicate with heads of all departments about common frustrations, hindrances and other issues that interrupt their workflow
Create detailed plans for execution and implementation of new processes, including budgetary guidelines and key personnel
Oversee the life cycle of changes to business systems and prepare detailed reports for executive management
Bachelor's degree or 5+ years of Enterprise Information Technology experience
ITIL foundations

149

Senior Business System Analyst Resume Examples & Samples

Help maintain/oversee cloud integrations and API architecture for marketing systems
Identify opportunities to leverage automation to improve marketing effectiveness
Understanding broader business drivers to map business needs to process & functional solution design. Develop future solution strategies by working closely with Business and IT Development teams. Document functional business requirements, process flow diagrams, and business cases. Facilitate requirements gathering and process mapping workshop. Perform gap analysis: as is vs. to be
Must be technically savvy and able to design and build applications that meet business goals and objectives
Must be a self-starter and keen to explore new solutions
Must be someone who is intellectually curious and excited about working with customers and gets gratification from building useful IT applications and solutions
Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams
Participate in end to end implementation planning including project management, issue management, communication and change management
Writing and reviewing QA and UAT test scripts
Minimum 4 years experience as Business Analyst
Experience with PRM (partner relationship management) or marketing automation platforms such as Eloqua, Marketo, Exact Target, or Pardot is preferred
A proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions
Minimum 5 years experience preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis
Flexibility to work with a variety of personalities and styles
Adaptable to work in a varied, high-paced exiting, fun environment

150

Business System Analyst Resume Examples & Samples

Manage applications on a day to day basis to ensure the availability and the effectiveness of the IS applications in the domains to meet business needs
Provide effective functional user support based on internal SLAs and KPIs
Provide EDI integration solution for business efficiency
Provide and permanently develop knowledge of business process and applications for his/ her domain
Identify opportunities for applications' evolution
Participate in projects / lead projects as decided in the Master Plan
Managing internal and external suppliers and other resources
Ensure operational management of projects' or support dedicated resources
Execute activities to ensure compliance with existing laws, regulations, IS Governance Processes and Internal Control
Leading the system, trouble shooting with functional / global DAN'IS
Supervise his / her domain key users
Work cross-functionally with other functional domains and IS/IT members
Bachelor's degree in Computer Science, Information Systems or equivalent; Master degree preferred
Japanese fluent, English business level

151

Business System Analyst Resume Examples & Samples

Gather and decompose requirements from the key stakeholders
Work with project teams to track and refine the requirements during project execution
Communicate with both internal and external stakeholders about the business requirements and the technical requirements that come from those
Experience working in federal government contracts

152

Mid-level Business System Analyst Lead Resume Examples & Samples

This position acts as a liaison between one or more business system users such as finance, payroll, purchasing, marketing, manufacturing, and human resources and the information systems technical staff to ensure that information technology design, data, reports, systems and processes meet the needs of the end users
As the business activity advocate, coordinates and provides leadership for all information technology developments including but not limited to: developing product/service/report specifications to ensure end user requirements are fulfilled; and, evaluating new and/or modifying/upgrading existing business processing hardware and software systems
Act as a liaison between users of business computer systems and the information systems technical staff to: interpret needs into specifications for computer/system implementation, plan and coordinate processing schedules, develop and modify output reports, establish priorities for task completion, and define/modify/update interfaces between other internal and external computer systems
Act as an advocate to enhance the use of the current software/computer systems and ensure users are trained
Research, plan, evaluate, and coordinate new and/or modification/upgrades of existing business processing hardware and software systems
Coordinate the development of reports, processes, analyses, etc. to meet user requirements
Define and coordinate activities between user departments and external agencies such banks, tax agencies, benefit plan administrators, vendors, subcontractors, etc
May provide training, guidance, and direction to less experienced staff
Expected to work in a safe manner in accordance with established operating procedures and practices
Other duties as assigned or required
Typically requires a bachelor's degree and six or more years technical experience working with computerized systems such as financial, accounting, purchasing, payroll, human resources, manufacturing, or other business related systems. May substitute equivalent experience in lieu of education
Must be experienced in leading and coordinating interactions between business system end-users and technical staff and have a complete operational and system understanding of administrative functions such as: general ledger, accounts receivable, accounts payable, purchasing, inventory control, fixed assets, payroll, human resources, etc
Must have experience in developing and coordinating the development of reports from business systems and evaluating new or upgraded relevant software and hardware
Must be customer focused, able to look at long-term trends and emerging requirements, and understand government cost accounting
Able to work extended hours as required

153

Senior Business System Analyst Resume Examples & Samples

Document internal business user and functional specification requirements using interviews, document analysis, workshops, surveys, and task and workflow analysis in moderate to highly complex environments
Collaborate with Product Owners, Design teams and Solution Managers to achieve a holistic solution
Provide excellent cross-organizational communications and subject matter expertise
Conduct Gap Analysis
Provide implementation support and assist with post implementation support
3 to 5 years’ experience using Rogers systems preferred and/or an asset
Experience with a variety of Project Management, Business Process Management and Software Development Lifecycle methodologies (Waterfall and Agile)
Ability to quickly grasp new ideas and solutions, and communicate effectively with colleagues (business and technical staff) and end users
Experience working with external vendors
Willing to travel within the GTA to meet with business partners
Core Competencies: Customer service orientation; teamwork and collaboration; adaptability; initiative; analytical thinking
Highly developed analytical and logical reasoning skills
Excellent time management and priority management skills

154

Cu-sis Business System Analyst Resume Examples & Samples

Analyzing, troubleshooting and tracking issues within student information system, financial aid and student financials applications and modules (30%)
Working with users and application managers to gather business requirements, create functional design specifications and test plans and perform regression testing (35%)
Maintaining documentation (5%)
Testing application patches and upgrades (10%)
Providing application production support as needed (5%)
Reviewing application release notes and performing impact analysis (5%)
Liaising to 3rd party vendors (10%)
Bachelor’s degree (applicable professional experience may be substituted on a year for year basis for the educational requirement)
2 years experience working in higher education
1 year experience working with PeopleSoft Campus Solutions
Experience analyzing and troubleshooting software application issues
Experience testing software application changes
Demonstrated ability to work effectively on concurrent projects
3 years experience working in higher education
1 year experience performing business analysis in higher education
Experience working at a multi-campus university
Experience working in a university financial aid and/or Bursars office
Experience working with Campus Solutions Financial Aid or Student Financials module processes
Experience writing test plans
Experience using a SQL tool

155

Business System Analyst Resume Examples & Samples

1+ years of experience with business analysis
Experience with Microsoft applications, including Excel, PowerPoint, Outlook, and Word
Experience with developing briefs and presentations
Knowledge of the DoD and Air Force

156

Business System Analyst / Change Analyst Resume Examples & Samples

Be the subject matter expert regarding the Change Management process and model configuration documents in cross-functional team meetings
Drive change orders to completion through the Change Management process by interfacing with other functional groups and global manufacturing sites
Enforce adherence to Change Management best practices to ensure accuracy of Bills of Material and Engineering Change Orders
Review Engineering Change Requests to ensure completeness and accuracy
Initiate Engineering Change Requests in the engineering change process to release or modify drawings, parts, and Bills of Material
Train engineering staff on the Change Management process based on your experience and departmental goals
Perform miscellaneous Change Management related tasks upon request

157

Business System Analyst Resume Examples & Samples

Minimum 5 years of SAP configuration experience as a functional consultant
Ability to communicate at all levels of the organization
Business knowledge and process design skills
Able to collaborate with clients and have a strong desire to excel

158

Business System Analyst Resume Examples & Samples

Lead and manage the development of quality BSA deliverables for small to medium projects or manage the development BSA deliverables in collaboration with a Lead BSA on large projects
Partner with business partners, vendors, leaders, application development and testing teams to provide input to ensure the solutions meet the needs and expectations of our business partners and clients
Understand the technical and operational challenges and objectives that may impact the rollout of an application / process within your area of expertise. Provide suggestions and participate in discussions about solutions and risk mitigation
Establish and maintain trusted advisor roles with clients by gathering and analyzing information to suggest options that address and resolve business issues
Participate in continuous improvement initiatives within the BSA practice

159

Business System Analyst Resume Examples & Samples

McKesson Solution specific knowledge
Healthcare Contract Management & Reimbursement Process/Claims Pricing
Create optimization standards for contract configuration in claims system setup
Ability to translate contract language to reimbursement methodology
Understanding of logic and standard medical coding manuals (i.e. CPT, ICD-9, HCPCS, etc)
Managed Care
Advanced knowledge of Excel/Access (formula development)
Experience implementing or utilizing claims pricing systems
Cost containment or analytics experience
Familiarity with relational data models, Jira and SharePoint is preferred
Ability to facilitate meetings with strong collaboration skills
Confidence to effectively identify and de/escalate issues appropriately
Analytical ability and critical thinking skills
Demonstrated time management of multiple projects and work-streams

160

Business System Analyst Resume Examples & Samples

SRM / SUS – Configuration
SUS-Supplier Enablement Using SAP SRM, Supplier Registration & Supplier Collaboration
Good understanding of Ariba
Shopping cart with Workflow configuration: Process & application controlled WF
Supplier invoicing process setup
MDM Catalogs configuration
Classic with Self-Service Procurement, Service, Strategic Sourcing, Spend Analysis and Central Contract (Bidding / Quote management)
SAP SRM Business Scenarios Using SAP Net Weaver PI
Supplier Collaboration with Portal and SUS
Operational Sourcing & Strategic Sourcing (Bidding, Contracts) in SRM and ERP
Application Monitoring/Troubleshooting/ Reporting
Service Procurement and Plan-Driven Procurement /CPPR scenarios
PI/XI management (Optional)
Certification Preferred

161

Business System Analyst Resume Examples & Samples

Follows established project management methodology to develop, coordinate and implement projects
Collaborates with business customers and IT to define business requirements and project definition and scope
Participates in system integration testing to facilitate early resolution of issues
Adheres to test plans /cases and conducts user acceptance testing. Analyzes policy rating and policy output to ensure compliance with rate, rule and forms filings
Completes all testing by required due date and signs off of Squish timely with no adverse impact to the release date
Executes implementation and conversion plans
Maintains a high level knowledge of our policy administration systems, billing systems , processes and product / line of business knowledge
Provides problem resolution analysis and support to the user population
Builds strong cross-functional relationships with IT and business process to accomplish objectives

162

Senior Business System Analyst Resume Examples & Samples

Manage work and business relationships with senior business partners (eCG’s head of analytics, business unit CFOs, and other key knowledge leads)
Scope and deliver complex projects in an international environment
Drive initiatives on analytics tools and scalable data solutions
Work with business unit to scope, analyze and finalize the business requirements for data warehouse projects
Document the requirements and clearly articulate business impact, benefit and project objectives
Identify and manage issues, risks and dependencies during the project
Establish and build lasting relationship with business users
Provide business support to users to maximize data usability
Collect common data requests and work with BI engineer to provide reporting solution

163

Product Owner / Business System Analyst Resume Examples & Samples

Define and prioritize team backlog with the business teams
Drive teams to deliver a complete set of business / financial requirements, process flows, system flows, etc. for assigned projects
Gather and document as-is and to-be business and financial requirements
Based on existing knowledge of processes, ensure that designed solutions align with customer expectations and, if not, ensure customer is aware of any identified gaps
Work with teams to ensure business alignment to end-user training, end user testing, project communications, process change management, or compliance and data integrity checks
Coordinate with other teams, systems, projects, to support successful system launch and stabilization after go-live
Understand overall project status, key milestones, and ongoing task assignments
Work with project team and the business partners to continuously analyze overall processes and identify changes to streamline activities and drive down costs
Drive resolution of issues back into appropriate groups to ensure resolution
Experience in development technologies and architectures
Experience on creating software requirements specifications
Experience with integration with package applications (e.g.: ERP, CRM, etc) and vendor relationship
Experience with relevant project/program methodologies and software development lifecycle methodologies
Strong ability to negotiate and interpersonal relationship
Strong problem and issue resolution skills
Strong organization and prioritization skills
Strong ability to manage change and engage team members
IT Business Analyst and/or Project Management experience preferably with external customer facing
Scrum Product Owner certification
.NET/Microsoft development experience
PL/SQL development experience
Microsoft Solution Framework desired
Knowledge on Synchro vendor package solutions
Demonstrated experience working with global teams
Relevant educational experience in Computer Science, Information Management or Business Management
Experience on evaluation and recommendation of software and hardware solutions to meet user needs

164

Senior Business System Analyst Resume Examples & Samples

5-7 years of experience
Servant Leader
Listens and supportive of teams
Encouraging and supportive of individuals
Persuasive rather than authoritative
Future thinker, think beyond today
Supportive of all relationships
Appreciative of feedback and openness of other thoughts and opinions
Organizer, planner, executer, coordinator, project manager
Inspiring, encouraging and positive
Creative solutions thinker

165

Senior Business / System Analyst Resume Examples & Samples

Experience in Banking area. Strong knowledge of Business Definitions
Good understanding of SW Development Methodology (Agile - SCRUM, Waterfall)
Strong knowledge of BA Methodology
BA Planning and Monitoring
Elicitation and Collaboration
Requirement LCM
Requirement analysis and Design Definition
Strong knowledge and experience in Documentation Design
Epics and User Stories
Vision and Scope
Business and Stakeholder Requirement Doc
SRS Doc
Data Dictionary (useful for Data Architect role)
Data Base Design Doc (useful for Data Architect role)
Strong knowledge of modeling Technics
BPMN or other BP modeling (IDEF, UML Activity Diagrams, ARIS EPC, etc.)
UML Use Case (is a plus), Class Diagrams
ER (Entity Relation Ship). Conceptual, Logical Models
DFD (Data Flow Diagrams)
State Diagrams
Strong Business Analysis Skills. 5+ years
Strong knowledge of JIRA. 1-2 years
Experience of JIRA workflow
IBM financial models knowledge will be a high advantage
Good to have
Experience (knowledge) in BI, Info/Data Governance Projects
English: Higher Intermediate

166

Business System Analyst Resume Examples & Samples

1) BSA experience of at least two years. They would prefer someone with enterprise level experience and a plus would be if they have a six sigma green belt or better
2) Mobile Experience (Mobile Device Management, Airwatch, Mobile Iron, Maas 360 which is an IBM product) +if they come from a mobile company like AT&T or T-Mobile
3) Culture Fit: Be able to interact with other individual to reach goals. Be collaborative and able to get things done without a lot of guidance. Looking for a self-starter/problem solver but not someone who has too dominant of a personality
Airwatch, Mobile Iron, MDM
Network knowledge
Would prefer people who spend longer time in roles over multiple short term roles
Minimum 2 year technical degree or position specific technical certifications
Around 4 years work experience implementing and supporting infrastructure computing systems
Around 4 years of documented IT business analysis experience required
Experience in working with multiple technical platforms (Windows, MAC OS, VMware, iOS) a plus
Experience in medium and large cross division technology projects
Proven experience learning new technologies, processes and methodologies quickly

167

HCM Business System Analyst Resume Examples & Samples

Troubleshooting and Analyzing of Data and Application Issues within the HCM System (10%)
Writing of functional design documents for customizations (10%)
Writing of test plans (15%)
Working with users and application managers to gather all necessary business requirements for customizations (5%)
Responsible for tracking and maintaining all functional documents associated with any HCM system (5%)
Completing regression testing for all system customizations (15%)
Completing smoke testing for PUM/Selective Adoption and PeopleTools Upgrades (10%)
Provide coverage for modules in the absence of the application manager (5%)
Detailed analysis of HCM release notes and detailed impact analysis (5%)
Assisting with communication of release notes to the HCM Community (5%)
Assisting with vendor management of the module (5%)
Performs system analysis, program specification, systems development, and support during planned and unplanned maintenance windows (5%)
Performs all other duties as assigned (5%)
Bachelor's degree from an accredited institution of higher education (professional experience may be substituted on a year for year basis)
Two (2) years’ experience working in a higher education, government or non-profit environment
Experience using PeopleTools Testing Framework (PTF) tool
Experience with PeopleTools versions 8.54+ and PeopleTools such as PS Query, Approval Workflow Engine, Related Content, etc
Experience with PeopleSoft HCM application version 9.2

168

Business System Analyst Resume Examples & Samples

Use of basic desktop tools such as Microsoft Excel, Word, PowerPoint, Visio
SQL, T-SQL, Query Analyzer, Trace Profiler experience
Reporting creation experience (SSRS or Crystal Reports)
Good communication skills – able to work with managers as well as employees on the MFG lines. Communicate with customers in a professional manner
Knowledge of coding and logic principles
Knowledge of how MES applications interact and interface with ERP/WMS applications
Label creation per customer specification
Master Degree in Computer Information Technology
1 – 3 plus years related work experience

169

Expert Business / System Analyst Resume Examples & Samples

Work with our Client business users/SMEs/analysts to elicit business requirements/requests, analyze & translate them to functional & technical requirements that will be implemented by development team
Proactively manage changes to requirementsequests to ensure all parties have a full understanding of the required changes and the system/process/project implications
Ensure that requirements are understood by development team, check requirements completion during all phases of development and ensure requirements and specifications are kept up to date
Review technical design documents and test cases
Work with the development team to test the software and business processes developed to ensure they satisfy the requirements, and meet the design/specification
Be responsible for the overall product quality from a business users' perspective
Build a good relationship with major project stakeholders and on-site/off-site teams

170

Senior Business System Analyst Resume Examples & Samples

The primary role of the Sr Business Systems Analyst is to act as the liaison between the business partners and DMU & Field Reporting IT organizations to provide business critical or complex technical solutions that meet business user needs and improve business performance by providing the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team. Accountable for ensuring that clear, concise requirements have been captured. Participate in testing, drive issue resolution, support the implementation check-out process and develop DMU & Field Reporting procedural documentation and manuals
5-7 years of relevant experience
Working knowledge of DocSource and/or other knowledge management tools

171

Senior Business System Analyst Resume Examples & Samples

Leads discussions with business partners, present design options, handle diverging priorities, and achieve consensus on business requirements and solution design outcomes
Elicits, validates and documents functional specification requirements using interviews, document analysis, workshops and surveys
Documents use cases and identifies problem areas, gaps or conflicts derived from information gathered and proposes options for resolution, ensuring proposed system development or business process solutions
Prepares documentation on expected benefits and business case
Represents project stakeholders and provide status reports to Project Managers
Ensures projects align with business and ITS strategies
Engage Salesforce.com resources to remain informed of latest developments and best practices in the SFDC ecosystem
Ability to conduct cost/benefit analysis, think logically and solve complex problems
Tackle problems with urgency and vigor
University degree or equivalent industry experience
Salesforce Administration experience required
5+ years of business system analysis or solution design
Demonstrated experience in defining business requirements and solution designs for complex business solutions
Experience with a variety of project management, business process management and software development lifecycle (SDLC)
Conceptual understanding of technology architecture and service management components and practices
Conceptual understanding of compliance regulations and practices (PCI, PIPEDA, CASL)
SFDC, CBAB, TOGAF, or ITIL certifications an asset

172

Business System Analyst Resume Examples & Samples

Excellent Communication Skills – Read, Write & Speak
Should be strong in MS Office
Should be a Team Player
Coach & Mentor
Ability to understand the importance of Data Privacy and Confidentiality and apply it at work

173

Business System Analyst Resume Examples & Samples

Manages Supplier Onboarding for manual and automated processes for all regions
Supports Supplier Development, Commodity Managers and Buyers with Supplier Onboarding and Enablement for all regions
Supports Supplier Development, Commodity Managers and Buyers with Supplier Onboarding, data and document collecting activities
Drives all electronic enablement of suppliers (connectivity and content management)
Manages supplier chargeback program for all regions
Works with IT to drive supplier electronic connectivity
Serves as the central point of contact for all supplier connectivity, worldwide
Tracks supplier enablement progress
Manages Supplier Selection and Onboarding for manual and automated processes
Owns, maintains and trains users on the Supplier Onboarding process
Maintains supplier process documentation
Coordinates all electronic enablement of suppliers (EDI, cXML, Portal)
Implements and manages Global Supplier chargeback program
Provides global support and troubleshoot applications that support our Purchasing teams including SAP, Coupa, and more
Assist business partners in the identification of new capabilities. Provide thought leadership and innovation relative to emerging trends in the global purchasing solution areas
Support the objectives established by global purchasing leadership through establishing a strategic technology direction, and implementing technology solutions to support the strategies
Leverage business acumen in purchasing business processes, and IT disciplines to identify solutions that are in alignment with IT standards and optimize the use of existing tools within the technology roadmap
Define and document all appropriate solution requirements needed to provide a fully functional business process and system, which fully defines the scope of work
Coordinate the development of an accurate estimate with Development, Infrastructure, and other teams to deliver the requirements and ensure the functional acceptance of the estimate
Provide oversight and coordinate interactions with business during the development phases
Approve functional design, and coordinate testing, and sign off on solutions jointly with the business
Assure security and compliance processes are met in solution design and data classification
Minimum Bachelor’s degree (or equivalent) and 1-2 years relevant business domain experience
Knowledge of EDI, formats, and suppliers’ EDI enablement
Functional business acumen in Purchasing disciplines
Proven influencing and persuasion skills
Some Experience in international manufacturing business environment, preferably in the automotive industry
Preferred experience with business technologies and ERP platforms, particularly SAP MM, SAP Coupa P2P, etc
Skilled in Microsoft Excel (Access is a plus)

174

Business System Analyst Resume Examples & Samples

Required A Bachelor's Degree in a related field Information Systems or Information Technology
Required or equivalent work experience 2 years of additional IT Asset Management experience
Required 1 year of experience in IT Asset Management
Preferred 5 years of experience in IT Asset Management
Intermediate Ability to effectively present information and respond to questions from peers and management
Beginner Other Conceptual knowledge and understanding of Information Technology
Intermediate Other Must be able to document information, issues, work and/or incidents using standard formats
Documentation must be grammatically correct, factually accurate, and appropriate to the target audience
Intermediate Other Knowledge of IT Asset hardware and software lifecycle management
Intermediate Ability to work independently
The IT Asset Management Analyst performs multiple, sometimes complex asset management support activities
The role is responsible for normal operations of the processes including data analysis, exception identification, reporting, and tracking compliance
The role helps to ensure that the mechanics of the processes are monitored, identifies opportunities for improvements, and works with the IT Asset Management leadership to implement
The role will also assist in completion of routine & complex work requests associated with the process, as well as the development, implementation, and maintenance of policy, procedures, and performance standards
Participates in most functions of the Information Technology Asset Management Process for hardware and software assets which may include but is not limited to ordering, receiving, stock maintenance, asset assignment, inventory control, MACD activities, asset imaging and asset preparation for use, asset retention, asset reclamation, asset retirement and decommission, asset refurbishment, asset disposal, software agreement and license management/metering/harvesting, vendor and contract reviews and discussions and all aspects of the hardware and software asset management as directed by IT management
Duties may focus on software, hardware or both. Provides support and backup to ITAM leadership
Supports efforts to ensure ITAM Discipline is adhered to across all aspects of the ITAM Process
Ensures appropriate governance is in place for the IT asset repository to regularly have a 95% or better accuracy
Provides data and prepare ITAM reports and metrics for ITAM leadership
Process tickets and queue requests as needed to support the needs of the business
Supports internal self-audits and external audits of hardware and software assets as required
Notifies management of potential savings opportunities for purchases, renewals and software licensing
Provides support for collection of information for budgeting, compliance, and cost comparisons
Provides support and backup to senior level ITAM associates through performance or regular ITAM activities.Search Jobs US

175

Business System Analyst Resume Examples & Samples

Coordination with client teams, customers and third party consultants and vendors
Participating in outage calls, conference bridges and meetings to manage resolutions requirement and propose cost effective solutions
Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to suppo
Coordinate with external support teams like DBA, Web-ops, Server Engineering, Citrix, etc. for any application related requests
Review of Design, Test Cases and source code
Coordinate releases and Implement the developed product in client location
Application and script development and execution
Create procedural and other documentation as needed
Provide application training as neededSearch Jobs US

176

Business System Analyst Resume Examples & Samples

Develop presentations, dashboards, reports, and other team project communications and documentation, with junior analyst support as needed
Supports in managing business expectations, conducting project milestone reviews, managing process performance, conducting continuous improvement and causal analysis activities with business area
Execute processes on projects as requested by Senior Business Systems Analysts and Delivery Manager to achieve results/core deliverables,Under supervision of Senior Business Systems Analysts and Delivery Manager analyzes with the business side the schedule of activities
Defines technical requirements together with business. Reviews and validates any changes in the requirements with architecture
Between 3 - 5 years in the banking or financial services industy
Degrees in Economics, Finance, Information Systems, or similar preferred)
Ability to work effectively with other team members across the Bank.,
Adaptable to a changing environment, able to work well under pressure, and to effectively communicate with management
Comfort working alongside senior managers.,Analytical skills; ability to gather and analyze complex risk and operational data.,Basic programming skills (SQL, VBA, etc) a plus but not required
Excellent project management skills and project execution experience
Experience in data visualization tools a plus, but not required.,Familiarity with federal regulatory requirements impacting risk areas.,Familiarity with other tools of the Microsoft Suite (Project, Vizio, etc)
Knowledge and comfort working with data models and complex data sets
Knowledge of risk best practices and risk technology infrastructure
Knowledge of risk management and risk technology activities,Strong abilities and comfort working in Microsoft PowerPoint and Excel

177

Business System Analyst Resume Examples & Samples

Between 3 - 5 years in banking or financial services industry
Degrees in Economics, Finance, Information Systems, or similar preferred
Ability to work effectively with other team members across the Bank
Comfort working alongside senior managers
Basic programming skills (SQL, VBA, etc) a plus but not required
Familiarity with federal regulatory requirements impacting risk areas
Familiarity with other tools of the Microsoft Suite (Project, Vizio, etc)
Knowledge of risk management and risk technology activities,
Strong abilities and comfort working in Microsoft PowerPoint and Excel

178

Business System Analyst Resume Examples & Samples

Between 3 - 5 years with banking or financial services industry
Analytical skills; ability to gather and analyze complex risk and operational data.,Basic programming skills (SQL, VBA, etc) a plus but not required.,
Experience in data visualization tools a plus, but not required.,Familiarity with federal regulatory requirements impacting risk areas

179

Business System Analyst Resume Examples & Samples

Understanding the business processes and the interdependencies of various systems in use (or the ability to quickly acquire the knowledge)
Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements
Gathering, analyzing, documenting and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives
Managing the change control and traceability processes for requirements
Analyzing complex system and system-related problems for the business unit and making recommendations for improvements or new designs
Identifying potential solutions for the business and providing input into any risks and issues
Creating and implementing test plans (schedule, approach, cases, scripts and conditions, etc.), including production check out and measuring testing performance results
Ensuring the testing environment has sufficient test data to carry out the full test plans
Ensuring all quality standards and techniques are followed
Updating/creating user and technical documentation procedures and manuals, operational support documentation, and archival of project documentation
Identifying and communicating risks, issues and potential solution strategies along with providing status updates to senior leadership
The ability to lead, influence, communicate and interact with people of all levels across the organization and external partners as required
An attention for detail with the ability to translate for the business or technology in order to facilitate effective collaboration
Demonstrated proficiency with requirement and process tools (e.g. Visio, Word, Excel, HP Quality Center, Workfront)
Solid analytical, quantitative and problem-solving skills
10+ years of Demonstrated Business Systems Analyst experience
Intermediate SQL knowledge
BA and/or BS in Computer Science or related field
Strong banking background

180

Business System Analyst Resume Examples & Samples

3 Years
2 Years
1 Years

181

Business System Analyst Resume Examples & Samples

Collate weekly reports from stakeholders across the organization, including project status reports, control logs, plans and PPM, ensuring report submissions are tracked and archived in a consistent and regular manner
Produce and publish timely and accurate portfolio, management and executive reports based on information from various stakeholders, in a consistent manner
Perform regular quality assurance reviews of information received from stakeholders, including status reports, control logs, plans and PPM
Support continuous improvement across Office of the COO in the adoption and adherence of corporate governance and reporting standards
Understand and communicate corporate reporting and governance processes, providing support to stakeholders as required to ensure adherence to process
Analyse and interpret information received from stakeholders, to support the provision of management information in an accurate, timely and consistent manner
Collate information from various sources to produce and publish portfolio metrics, operational KPI’s and lead indicators in a timely, accurate and consistent manner
Support operational efficiency and organizational performance through the adoption of increased levels of automation, process improvement and customer service
Liaise between corporate business and service teams, and the Office of the COO in the provision of performance analysis, management information and compliance reporting
Provide Finance and Management Information, Human Resources and Real Estate support, training and advice, as required, across Information Technology staff and other stakeholders
Provide analytical and process improvement support as required to management to support organizational goals
Provide meeting management support and coordination for governance boards and management team meetings as required
Provide analytical and reporting support to Head of Business Management function and Office of the COO colleagues
Excellent communication skills, able to collaborate with people at all levels of the organization
Ability to adopt and promote an accountable and collaborative team-based environment
Demonstrable stakeholder management skills and experience of dealing with a wide range of stakeholders
Ability to build relationships with a range of stakeholders, providing support, assistance and advice in a constructive and professional manner
Strong interest in working in an international environment, with appreciation of, and respect for, diversity in the workplace
Strong interest in organizational performance, management information, process improvement and change management
Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems
Prior experience and/or knowledge of IT Finance and project accounting
Project Management Office Background with an understanding in project and portfolio management principles and best practices
Strong awareness of software development lifecycle and related principles
Advanced SharePoint skills
Advanced MS Excel and reporting skills (e.g. pivots, graphs, business objects)
Advanced written and presentation skills
Ability to work on complex problems requiring detailed analysis and evaluation
Bachelor's Degree in Business Administration, Computer Science, Information Systems, or other related field with a record of continuous skill development

182

Senior Business System Analyst Resume Examples & Samples

Elicit requirements using interviews, group facilitation, prototyping, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
Translate the business requirements and business rules into functional design documented with source to target data mappings
Compose and maintain data lineage and data dictionary documents based on analysis of data sources using technical tools (SQL) for analysis
Review business requirements and functional design with data modelers (designers), data developers, and business SMEs to ensure the data needs and business rules are accurately captured, understood and delivered
Manage functional testing cycles (QA) including test planning, script development, status reporting, and test execution
Provide deployment, training, and change management support to business users
Communicates with different levels of management regarding information needs. Ability to discuss these solutions with both technical and business community
Collaborate with development team on issues involving designed solution of the data repositories and ETL processes
Recommend and participate in process improvements at all times
Bachelors Degree in Computer Science, MIS, or related discipline, with 8+ years of related information systems experience and 5+ years in business intelligence
Strong knowledge and hands-on experience with using SQL tools like toad, and SQLplus for data analysis and validating test results is a must
Ability to distill requirements on technical topics into written goals and stories without getting bogged down in the implementation details
Experience and advanced understanding of structured and unstructured data warehouse environment. - Star schema, snow-flaking, slowly changing dimensions, aggregate table design and navigation, operational data stores, data marts, big data, etc
Deep background and understating of business intelligence, data warehousing, and data management
Knowledge of reporting/data presentation applications (such as Microstrategy, Business Objects, etc.) is a must
Proven ability to handle many diverse projects at once and meet deadlines in fast-paced environment with shifting priorities
Resourceful, self-motivated and able to meet responsibilities with minimal direct supervision
Excellent influencing and negotiation skills
Prior experience and knowledge using Salesforce (Wave) Analytics is a great advantage for this role
Certification with Business System Analyst is a plus
Knowledge of big data and associated data analysis, extract and transform tools is a plus

183

Business System Analyst Resume Examples & Samples

Work effectively with various program owners, business partners, IT teams, and the application teams to identify, document, and prioritize requirements
Develop and maintain numerous project deliverables that support the program, including functional specifications, solution design documents, quality plans, and other project artifacts; hands-on application configuration/customization
Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT)
Test new/modified applications to ensure applications and results meet end-users needs
Participate in (eventually lead) Agile scrum team, responsible as business lead and central subject matter expert
Bachelor's Degree with 5-7 years of hands-on roles implementing or leading enterprise software, specifically in the areas of EAI and API, business requirements assessment and solutioning, and coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams
Very strong communication skills and habits, demonstrating skills in teaching and explaining complex concepts, negotiation and persuasion, conflict resolution, creative and proactive thinking, and situational adaptation of these skills
Ability to quickly connect business requirements to the functional capabilities of an application and assess the applicability of different product technologies to business problems; ability to learn new applications and technologies
Desire to be hands-on and in the field, guiding teams in creating the best solution and ensuring the success of that solution
Willing to receive direction and guidance within a team environment, adopt and develop best practices and circumnavigate obstacles with creative technical solutions

184

Lead Business System Analyst Resume Examples & Samples

Lead the engagement with the business users at different levels to understand business needs, document the requirements. Analyze, document, evaluate and prioritize the requirements and make recommendations on implementation
As an expert in the field of data integration, uses professional concepts in developing resolution to critical issues and broad design matters
Creates formal networks with key decision makers and serves as external spokesperson for the team
Work effectively with various program owners, business partners, IT teams, and the application teams to identify, document, and prioritize requirements and help drive to a solution
Lead the creation and maintenance of project deliverables that support the program, including functional specifications, solution design documents, quality plans, and other project artifacts; hands-on application configuration/customization
Partner with various business partners across the and solution teams to evaluate how to best leverage integration and API technology functionality to meet evolving business requirements and information needs
Lead internal customers to success
Identify and guide strategic technology and functional dependencies for product roadmap development
Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT) as well lead user acceptance tests and provide the functional support to users
Participate in change management activities (UAT, training, communications, online help, business readiness etc.) supporting program rollouts in partnership with global Subject Matter Experts and Business Readiness Manager
Experience in gathering and transforming data integration requirements into an actionable product roadmap
Ability to lead and facilitate recommendations for solutions or improvements and reviewing solutions that can be accomplished through new technology or alternative uses of existing technology
Ability to supervise the work of others, including contingent or temporary staff
Manage Requirements to understand the requirements change process, and traceability
Ability to connect-the-dots between business strategies and project deliverables
Extensive experience and deep understanding of enterprise integration concepts and patterns like pub/sub, event based, point-to-point, API's etc
Strong background in business process analysis, simplification and optimization
Ability to lead and manage multiple projects in a fast paced environment
Excellent team player able to work with virtual and global across functional teams at all levels
Excellent influencing, negotiation and presentation skills
Self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions and deliver against tight deadlines
Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and nontechnical audiences
Excellent interpersonal skills will be needed in order to build the strong relationships that will be critical to the success of this role
Knowledge of integration technologies (ESB, ETL) and Service Oriented Architecture (SOA) and tools like Mulesoft, Jitterbit, Apigee are desired
Bachelor's Degree with 8-12 years of hands-on roles implementing or leading enterprise software, specifically in the areas of EAI and API, business requirements assessment and solutioning as well as coordinating/leading solution design, development/configuration, and deployment across multi-dimensional teams

185

Business System Analyst Resume Examples & Samples

Specifying changes to existing business processes and/or creating new business processes to meet specific customer requirements
Determining customer requirements and transforming them into system specifications
Working closely with business experts, other technical staff, vendors, and contractors to understand business and system requirements that drive the analysis and design of system enhancements and project implementations
Reviewing system development costs and able to challenge both vendor and users to mitigate cost impacts (i.e. challenging change request)
Driving change and influence stakeholders to accept that change (leader / facilitator) in order to understand enterprise customers and get to know their business
Identifying opportunities for improving business processes, organizational design and corporate culture
Generate documentation for technical proposals, estimates, general design system test strategies and support procedures
Take ownership of the Requirements Management Plan, System Requirement Specification (SRS) and will assist the Technical Team Lead in creating the System Design Specification (SDS) Documents
Attend and document the necessary meetings to determine the exact requirements, and scheduling and / or conducting BRD and SRS walkthroughs
Create and review Test Plans and Test Scenarios
Validate Test Results and analyze defects
Participates in management meetings and conferences as required
Lead and oversee the work of distributed development team located in Toronto and India
Highly motivated and strong desire to work on new technology based solutions
Able to meet company and business units objectives and goals
Strong interpersonal and customer service skills, outgoing personality is a nice to have
Excellent problem solving skills in a technical environment
Able to communicate business information to various levels of management
Good English written and verbal communication skills, with a desire to write technical documents
Ability / Confidence to take control of meetings
Ability to work under (meet) tight deadlines
General IT experience including hands on work experience as a Business or Systems Analyst or as a developer in a Java / J2EE, Weblogic environment
Minimum of 10 years of general IT experience, Minimum of 5 years experience as a Business System Analyst
XML, XML Schema
UML Diagrams and Entity Relationship Diagrams
Business Objectives and Needs Analysis exposure
Good Analytical skills
Business and/or Systems Analysis
J2EE/Java and/or other Object Oriented languages knowledge
ORACLE PL/SQL knowledge
Experience leading offshore resources
Business Case Definition and Analysis

186

Business System Analyst Resume Examples & Samples

Around 2 years of relevant working experience in IS/IT and a relevant university degree
Experience with participating and leading projects would be a plus
Experience with SQL, BI, Qlikview, VBA Excel or MS Panorama will be considered as an advantage
Knowledge about SAP or MS Dynamics NAV is a nice to have
Fluency in English is a must for this role
Analytical skills with ability to understand business needs
Good communication skills and client oriented

187

Business System Analyst Resume Examples & Samples

Scope development
Assisting with business case development
Planning and monitoring
Requirements gathering and organization
Partnering to understand business problem
Plan and design of modifications, reports, forms and interfaces
Create functional design specifications for the development team
Develop change documentation
Bachelor’s degree in MIS, computer science or Information Technology
Minimum 5 years’ experience supporting ERP applications (Infor Lawson, PowerPlan preferred)
Ability to conduct cost/benefit analysis
Ability to translate and simplify business requirements
Expert at eliciting, writing and managing user requirements
Expert at documenting business processes using best practices and standard tools
Ability to organize, prioritize work, meet deadlines, work with a team or individually
PMP certified preferred

188

Business System Analyst Resume Examples & Samples

Strong healthcare domain knowledge
Strong business and system analysis background
Ability to talk to the business and capture requirements
Translate the requirements into technical specifications
Ability to quickly understand and perform analysis on healthcare data
Ability to work effectively independently, within a team or with matrix partners with some guidance while managing multiple tasks and meeting aggressive deadlines
Ability to use tools such as Toad/ SAS to support their analysis inferences
The candidate will also be expected to do system level analysis of the requirements to understand the impact on various associated system and candidate will need to use tools such as SAS to conduct and support their analysis
The candidate will be required to create system level specifications (FRD, Mapping specifications etc.) and will work with architects to define solutions
Post the requirements gathering phase, the candidates will work very closely with development teams to implement and test the solutions

189

Business System Analyst Resume Examples & Samples

Gather business requirements for new application development and change requests
Translate business requirements into highly specified project requirements
Coordinate and collaborate with business and technical associates
Maintain knowledge of current and emerging technologies
Accurately estimate the time and effort required to complete a deliverable
A Bachelor's degree or equivalent experience
5 - 10 years working experience in a Business Systems Analyst role
Ability to effectively manage multiple competing priorities at any given time
Detail-oriented and ability to work collaboratively in a deadline-driven environment
Excellent communication skills and ability to interact with colleagues at all levels
Any insurance experience is an big asset

190

Senior Business System Analyst Resume Examples & Samples

Lead the requirements analysis/gathering, business process definition and design sessions with the business stakeholders to deliver new functionalities on the PARIS application
Collaborate with the PARIS IT team (managers, analysts, developers) to ensure that the functional and technical specifications are correctly translated into application code for an efficient system development lifecycle
Review new project initiatives and determine functional impact
Create, maintain and execute project plan when required
Participate in peer design reviews to ensure that the design is complete and up to the PARIS IT team’s standards
Work independently to review the system documentation and learn the existing functionality of the PARIS system
Create and execute test plans
Provide expert trouble-shooting capabilities to assess, identify, test, and resolve reported application issues for daily production support of the application
Coordinate with other IT project teams within the organization to design new automated interfaces with upstream/downstream source systems and provide support for the existing interfaces
Work closely with the director and managers to establish project scoping, prioritization and provide regular project status
Minimum 10 years of systems analysis, functional and technical design experience
Minimum 4 years of experience designing custom system interfaces built to run using the ETL tool Informatica (or comparable tool)
Minimum 4 years of Informatica (or comparable tool) production support experience
Work in a fast paced environment with aggressive deadlines
Strong problem solving, analytical, design and testing skills
Experience with studio based participations/royalty calculations, residuals, or payment functions as an analyst or consulting professional
Experience working with applications supporting large financial data bases and complex calculations
Working understanding of relational data bases

191

Business System Analyst Resume Examples & Samples

Communicate and manage the change process to ensure high-quality IT solutions are created
Coordinate with outsource contractor development and programming efforts
Manages incidents or problems interacting professionally with available resources (people, knowledge bases, documentation) & leverages these to ensure issue resolution
Work with the business to create detailed requirements, business cases, and process documentation, create design flows and narratives, assist developers with technical design, monitor / perform testing and implement process changes
Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance Global Manufacturing Execution Systems across multiple sites
Drive the adoption of standard work processes, standard application functionality and data standards
Advocate the leverage of core systems platforms and rationalize disparate non-durable legacy applications
Support the system users to improve their productivity and application knowledge
Consistently deliver high quality service to business users
Ability to travel 5-10%
Bachelor Degree in Computer Science, Information Technology, Software Engineering, or other business related field
Minimum of 2 years of technology experience
Skilled in Visual Studio.net languages and environment, PL/SQL programming
Qualified candidates will be motivational thought leaders, driven individuals and possess exceptional business acumen, coupled with strong working knowledge of manufacturing execution systems
Experience implementing, designing and enforcing project management methodology and controls
Excellent communication skills, presenting, listening and informing
Ability to quickly gain an understanding of the business process, application functionality, and interdependencies, receive input from stakeholders, and leverage problem solving skills to understand the issues
Ability to quickly prioritize issues/requests and be capable of personally diving deep when required to deliver solutions within an accelerated timeframe
Customer oriented and responsive - Must be willing to provide off-hours support
Experience with onshore/offshore models for both projects and operations preferred
Willingness to work occasionally outside of normal business hours
A results oriented individual who thrives on working in a fast paced environment

192

Business System Analyst Resume Examples & Samples

Lead individual work streams and market Regional/Global projects as required
Travel Technical support across Re-engineering projects
Supply chain liaison on Travel technical support through to testing and deployment
Assist in documenting processes owned by Service Delivery, with clear time and motion analysis, and benchmarking new tools / process improvements
Assessment of 3rd party products and determining their potential financial/customer benefit
Drive Sabre script development as needed
Process review and support to SOW & Solutions Design team with finalising processes that require Service Delivery action and ownership
Identifying and developing winning strategies that could transform the business – both from a cost/revenue perspective as well as a servicing view point
Supporting Service Delivery (Operations) leaders in achieving their re-engineering & customer satisfaction targets
Works effectively with remotely based teams and vendors
Identify process optimisation opportunities in the market & share best practice
Profile Expert Plus , My Profile – advanced technical expertise to help cleanse data ( liaise with Client Management)
SABRE Scripting requirements gathering, development and testing
Experienced in reviewing invoice/billing errors and understand the root cause through the front office to back office processes
AGM access and skills
TC various product technical experience
Managing key stakeholders and calculate project cost benefits

193

Business System Analyst Resume Examples & Samples

Help to select and integrate any Denodo Data Virtualization frameworks required to provide requested capabilities
Monitoring performance and advising any necessary infrastructure changes
Work with your team to help understand requirement, evaluate new features and architecture and help drive decisions
Participate in agile based projects with an objective of ensuring the change meets the team’s goals for quality, reliability, and supportability. Key deliverables include the creation of a steady state support plan, performing test cases, creating appropriate documentation, ensuring proper monitoring, coordinating code promotion and validation, and the facilitation of team cross training sessions
Develop solutions to optimize current environment and ensure new solutions are optimally designed and supportable
Design and implement security solutions to protect organization’s data
Build collaborative partnerships with software architects, technical leads and key individuals within other functional organizations
Own and manage technical debt and security vulnerabilities
Abstract and modular programming skills
Virtual thinking, including the ability to translate mechanical and human communication points
Flexible, open mind, self-motivated
Driven by quality, performance, and automation
Ability to work within a global team and coordinate activities with remote persons
Being able to work independently
Willing to propose ways for improvements
Excellent written and verbal English

194

Business System Analyst Resume Examples & Samples

Provide input to the Global eBusiness Flow strategy and is able to translate strategies into Business Systems related Solutions
Represent Business Systems in the Global Center of Excellence, in which enhancements are discussed at global level
Provide input for status overviews of current project/ eBusiness activities to World Areas Leaders
Provide expertise in certain functional areas related to eBusiness systems, business processes and (global) implementation projects
Assist with business system implementations including final testing, training and readiness assessment
Assist with the requirements definition including final report and user interface definition, logical system flow and implementation plans
Develop, submit and prioritize Business Systems Change Orders for enhancement or project requests
Prepare and review training materials and application documentation as required
Provide training and support to end users on the use and functionality of the Oracle applications and connected systems
Lead or is part of projects, based upon the Stage Gate project methodology by Project Management Organization
Perform analysis on business processes, data and issues and provide guidance in change management (advise/sell, design, lead, coordinate)
Drive test phases (project related, enhancements, Integrated Acceptance test, Disaster Recovery)
Start an escalation process if required
Work with the global community to assess the changing requirements for the solution and document enhancements and new features
Create business documentation for new phases of development
Assist with the testing and acceptance of enhancements and new features

195

Business System Analyst Resume Examples & Samples

A meticulous eye for detail * Ability to show initiative with minimal direction * Ability to prioritize tasks and remain in sync with team plans * Demonstrated ability to drive to deadlines, balancing multiple priorities, and ensuring quality standards * Knowledge of BizTalk would be an advantage * Knowledge of TLE (Trusted Link Enterprise) would be an advantage
3-5 years’ experience with project management methodology * 2-4 years’ experience architecting and documenting EDI solutions. (Analysis, design and delivery) * Experience working with ANSI X12 & EDIFACT standards * Experience with EDI/B2B process mapping, XML, Web Services, AS2, SOAP, FTP, SFTP, HTTP * Experience working with Value Added Networks (VAN) and Web applications *CB
4 year degree in MIS, Computer Engineering, Computer Science or related disciplinePlease note that we are not accepting agency phone calls or referrals regarding position vacancies. Third parties should not submit resumes on this site or to Benchmark employees directly. If the decision is made to engage the services of a search agency, we only work with organizations on our preferred vendor list with whom we have a written agreement. If you would like to be considered for this list in the future please contact the local Human Resource office

196

Business System Analyst Resume Examples & Samples

Contributing to the analysis components of small to large sized initiatives. This will include such tasks as: creation of Requirements and Specification documents, providing feedback to test strategies and test plans, partnering with other departments and the vendor concerning issues that arise
Strong organization, planning and time management skills
Ability to produce quality work and work to deadlines
University Degree in Computer Science, Information Systems, or equivalents

197

Business System Analyst Resume Examples & Samples

The link between business and development, translating the business requirements into IT requirements that can be understood and used by application architects and development team
Work in pre-studies or IT projects as well as in maintenance organizations
Responsible for securing the customer and/or end users business objectives needed to prepare solution requirements (process and IT)
Responsible for customer contacts regarding all tasks that concern requirements
Responsible for the description of the as-is process and the to-be process
Responsible for involving needed stakeholders into the analysis process
Responsible for the requirement work (planning, execution, documentation etc)
Responsible for calculation and planning requirement management activities
Responsible for ensuring that the solution complies with given specifications and customer requirements to reach business expectations
Understands complex issues and points out opportunities and risks
Responsible to suggest alternative solutions and point out deficiencies when necessary
Proposes changes in business processes, IT implementations and/or operations
Responsible for identifying risks regarding the functional solution
Responsible for development of use cases
Builds strong relationships with customers and key stakeholders
Responsible for the documentation concerning both functional and non-functional requirements
Responsible for proposing changes on system requirements that are unrealistic from a business or technical perspective
Authorized to point out possible deficiencies and suggest alternative solutions
Bachelor or Master degree in Computer Science or equivalent experience
At least one year of experience in an application development or maintenance context
Good knowledge of requirements management methods
5 or more years of related experience
Knowledge of information modeling
Holistic view across domains / enterprise
3 or more years’ experience with telecom and vehicle industry is required
3 or more years’ experience with Telematics related solutions is required
Motivated, innovative enthusiastic and a positive attitude
Team player and ability to work with several projects simultaneously
High business and customer centric personality
A “car person” with personal hobbyist interest in driving, working on, riding in, and otherwise using consumer cars

198

Senior Business / System Analyst Resume Examples & Samples

Requirement gathering, elicitation and documentation
Lead planning sessions
Prepare and review artefacts for the demo sessions, drive the demo preparations
Manage requirements changes to ensure a full understanding of the impact on scope, schedule, quality, risks by all stakeholders
Cooperate closely with the onsite team on projects preliminary analysis and high level estimation
Collaborate with other analysts to detect overlapping parts and achieve the synergy out of projects implemented jointly by multiple teams
Suggest process improvements related to the team work planning, tracking, and ensuring the deliverables quality in close cooperation with Project and Delivery Managers
Intraday Liquidity Management, Treasury and Capital markets area experience is a must
Some SQL/DWH/BI systems experience is a must
Experience with Scrum and common banking SDLC
Strong knowledge of common Business and System analysis approach
Strong knowledge and experience in Documentation Design: Epics and User Stories; Vision and Scope; Business and Stakeholder Requirement Doc; SRS, BRD's, FSD
Structural UML diagrams; Class diagram; Package diagram; Object; Component diagram; Composite structure diagram; Deployment diagram
Behavioral UML diagrams ( Activity diagram; Sequence diagram; Use case diagram;State diagram; Communication diagram; Interaction overview diagram; Timing diagram )

199

Senior Business / System Analyst Resume Examples & Samples

Fluent spoken and written English
Experience in KYC/AML/Anti-Fraud is a must
Strong knowledge of Business and System Analysis
Strong knowledge and experience in Documentation Design: Epics and User Stories; Vision and Scope; Business and Stakeholder Requirement Doc

200

Business System Analyst Resume Examples & Samples

Lead the design of a tool that enables a complex workflow with a diverse audience of users and requirements, while creating an intuitive and positive user experience
Elicit functional requirements from end users, other key stakeholders and other CTI staff utilizing methods such as user interviews, mockups, use cases, etc
Gain thorough understanding of clinical/research data that is currently captured within CTI – collaborate with other Informatics staff to achieve a high level understanding of systems, and perform data analysis (e.g. SQL) independently to grasp complexities on existing patient data that will be made available through new product offering
Assess using Natural Language Processing (NLP), or receiving data that has undergone NLP to reduce manual efforts by end users; and identify how this could feed into the product
Work with the OncDRS (cohort data retrieval and analysis platform) product manager to build synergy with existing data querying systems
Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements
Adhere to agile product development methodologies
Motivate junior team members for success and give recognition for results
Assist in identifying and recommending best practices for product management, training, and end user support functions
Communicate status on various project/program efforts to Informatics leadership, Project Sponsor, Business Owner, and internal stakeholders, and manage expectations
Participate in regular team meetings to discuss team and project/program related activities, issues, changes, and communications, as needed
Demonstrated ability to provide excellent customer support
Ability to effectively translate business requirements to functional requirements
Excellent interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization including both technical and non-technical personnel
Exceptional problem solving and negotiation skills
Ability to effectively coordinate and conduct small meetings, both formal and informal
Ability to prioritize and manage various tasks and timelines for both operational and project work
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds and levels both internal and external to the organization
Ability to cooperatively and effectively work within a team
Bachelor’s Degree required, preferably in Healthcare Management, Public Health, Health Sciences, or related field. MS/MPH/PhD in Population Health, Biology, or Cancer Biology preferred
3+ years of healthcare IT experience with a knowledge of clinical systems a plus, preferably in the context of cancer
A combination of education and experience may be substituted for requirements
3+ years experience analyzing data using SQL, Python, Perl, or SAS
Experience analyzing requirements and delivering software platforms preferred
Experience with clinical data and/or Electronic Health Records (EHR) a plus
Experience as a Cancer Registrar (NCRA CTR) or as a Clinical Research Coordinator a plus
A thorough understanding of good user experience design a plus

201

Business System Analyst Resume Examples & Samples

Reviews, analyzes, and evaluates business systems and user needs
Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies
Develop functional specifications to turn over to the development team
Work closely with test and development personnel to define and execute Test Strategy
Facilitate the development and standardization of the business analysis process
Lead and support special projects like system upgrades, financial re-orgs, new business implementations
Experience with Order to Cash & Procure to Pay
At least 3-5 years of experience in gathering business requirements and writing functional design documents
At least 3-5 years of experience in implementing or supporting Billing, Credit, Collection, Inventory and Finance business functions/applications
Overall understanding of Accounting principles and internal controls
Analyze complex business problems, propose effective solutions and understand and apply business vision and direction
Coordinate system testing cycle, issues tracking and resolution
Create and review test plans
Ability to be adaptable to a variety of project team roles, such as analyst, tester, documentation writer, trainer, team lead or mentor
Develop good working relationships with business sponsors, business partners and technical staff
Identify and develop system solution requirements by interviewing business users, analyzing business operations and user needs, identifying and researching best practices, and determining gaps between system functionality and user requirements via fit gap analysis
Translate user issues and needs into functional requirements
Create and document detailed specifications and process flow diagrams from which programs can be written
Recommend business process redesign, as needed, based on analysis of user requirements
Lead the research and resolution of system issues, partnering with the technical areas in the research and resolution of system and process problems
Review operational procedures and methods, recommending changes for improvement, with an emphasis on automation and efficiency
Maintain manuals, standard business and status reports, technical training material and reference material

202

Business / System Analyst Resume Examples & Samples

Three years of experience needed. (3yrs)
Must have a good understanding of desktop operating systems & applications (Microsoft suites: Excel, Word, PowerPoint, Visio)
Experience in gathering data, cleaning data, & Excel charts

203

Business System Analyst Resume Examples & Samples

Solicits, develops, documents and manages requirements throughout project and/or product life cycle up to and through change control and works with business to define and analyze problems
Create and document the Software Requirements Specification and Requirements Traceability Matrix and data mapping and data model
Solve problems considering business process and environmental changes and identifies process improvement needs and trends and their potential impact
Maintains awareness of and communicates new developments in software/system process improvement also contributes to the implementation of complex systems through business and process analysis, solution formulation and recommendation
Review Technical Design documents and Test Plans and works with technical resources and share business knowledge to assist in solution generation

204

Business System Analyst Resume Examples & Samples

Superior organization skills
Superior ability to multi-task
Advanced MS Access Data Base, MS Excel,MS Word and MS PowerPoint
Solid quantitative & qualitative reasoning skills
String Project Management and Business Process Development skills
Solid knowledge of programming, systems analysis and testing principles
Ability to lead people, Business process and business objectives
8 + years Financial services industry or business line experience, Project coordination experience, System / business process testing methodologies, Professional experience in system analysis and programming with relational data bases

205

Business System Analyst Resume Examples & Samples

Knowledge and acceptance of Agile/Scrum methodologies
Experience with projects driven by user-centricity
Business Objectives and Needs Analysis
Business and Systems Analysis
Excellent communication skills with a strong ability to provide clear direction with reasoning as to why
Experience with User Administration, User Authentication and Single Sign On
Digital Property Experience
Development background/training

206

IT Business System Analyst Resume Examples & Samples

Provides technical, functional and process support for assigned applications and business lines
Troubleshoots, supports and maintains software applications and supporting infrastructure
Installs and configures applications
Develops documentation and communiqués to improve the use and availability of applications
Provides expert knowledge of business line process flows and procedures to junior analysts
Assists and mentors junior analysts in resolving the more complex technical issues
Expert knowledge in critical business systems used to support the operational needs of the business such as COMMANDseries and Command Alkon products, batch systems, Trimble, TrackIt and TMT Transman
Proficient in development of documentation to support functional specifications, data flows, etc
Proficient use MS Office, Project and Visio
University degree in related discipline
Knowledge and experience with the construction materials industry
Certified Project Management accreditation is preferred

207

Business System Analyst Resume Examples & Samples

Minimum of 6 years directly related professional work experience
Individual and team Leadership
Self-starter who is driven to succeed
Five (5) years of IBM Mainframe and z/OS experience
Experience in COBOL programming
Systems Development Life Cycle (SDLC) and Agile development methodologies
Oracle, DB2, SQL Server and similar Relational Databases
Web Service Development
Experience with Java, Microsoft Visual Studio, .NET or other web development tools
Middleware (Informatica, WebSphere MQ, HostBridge, Microsoft MSMQ, Websphere, Process Server, Federation Server)
Vehicle Operations, Supply Chain Management and Manufacturing systems
Production Ordering, Planning, Scheduling, and Sequencing systems
Automotive manufacturing experience
Gathering requirements by working with business end users
High level technical design
Reviewing detail design documents
Developing and reviewing test plans (unit, system, integration, user acceptance)
Creating and reviewing implementation plans
W2/ HOURLY PAY RATE: Open (based upon experience and qualifications)
There is no “per diem” with this position
There is no relocation budgeted for this position. If this position requires you to relocate you will be responsible for those costs
At this time we are not in the position to offer any type of sponsorships or VISA transfers for this position

208

Lead Business System Analyst Resume Examples & Samples

Suggest changes and enhancements to the architecture and design of the Agency’s analytical platform, based on the business strategy and evaluation of emerging technologies
Assist in the development and publication of a data strategy, to include short and long-term objectives, updated on an annual basis
Establish an inventory of data to include metadata to enable data retrieval and data analysis
Develop and publish a data integration, governance, migration, warehousing, and master data management plan
Manage open government data effort including coordinating Application Program Interfaces and creating public data products – FOIA etc
Decrease the cost of managing data and increasing the value of existing data
Improve how the agency collects, uses, manages, and publishes data
Lead the agency efforts to track data collections, data purchases, databases, logical data models, and linkages between datasets
Develop and maintain process for identification and registration of authoritative data
Assess data quality among the various Agency data repositories
Align and standardize data models
Support Agency wide data-focused working group and governance board
Develop and maintain data governance standards, policies and procedures
Provide data governance plans and oversight
Ensure compliance with data standards, data governance, data policy, data procedures
Bachelors degree with at least 5 years of relevant DoD/DLA experience
Strong data analytic skills
Expertise in Information Technology cradle to grave processes related to applications and infrastructure
Experience documenting existing operations and practices; analyzing those operations and practices against documented best practices and developing a plan of actions and milestones to evolve to the best practices
Experience as a member of a team responsible for providing technical guidance concerning the business implications of the application of various systems
Ability to obtain or maintain Public Trust clearance or higer
Experience developing Enterprise Data and Analytics Strategies
Experience developing Enterprise Data and Analytics Strategy Implementation Plans
Experience supporting a data stewardship organization

209

IT Business System Analyst Resume Examples & Samples

Bachelors Degree in Economics, Finance, Information Systems preferred or equivalent experience; between 3-5 years of relevant work experience
Must demonstrate fundamental knowledge of Risk-related areas or corresponding functions
Comfortable working with senior managers across functions, as well as an ability to work under pressure among a variety of team member profiles
Analytical skills; ability to gather and analyze complex risk and operational data
Experience in data visualization tools a plus, but not required
Knowledge of risk management best practices and risk technology infrastructure

210

Lead Business System Analyst Resume Examples & Samples

Client consultation services, whereby Client requirements are evaluated and translated into cutting-edge, forward thinking platform related solutions
Provide back-up support during Vendor outages
Working knowledge of Client’s business, goals/objectives, campaigns and how they use Harmony, DREAM and DREAMmail products
Has led new Client installations independently and successfully
Has contributed to or authored client deliverables

211

Senior Business System Analyst Resume Examples & Samples

3 – 5 years
Has performed BSA tasks within the SDLC process
Has had experience consulting with external client contacts

212

Senior Business System Analyst Resume Examples & Samples

The Sr Production Analyst (PA) works cross-functionally with Production, Account Management, and Technology on behalf of our clients to ensure successful email programs
Building platform related solutions for full service customers. To include: participate in Client meetings, manage Client mailing calendar, asset review, campaign creation, internal UAT, oversee external UAT, change management, manage approval process, reports generation, QA, campaign scheduling, post deployment validation
Maintain campaign process and program documentation
Working knowledge of Client’s business, goals/objectives, campaigns and how they use the Harmony, DREAM and DREAMmail products
Provide input on Campaign Solutions processes and template forms
The Sr Production Analyst (PA) position is a very hands-on role that requires an organized team player with 3 - 5 years relevant experience. Proven ability to prioritize multiple projects in a deadline driven environment. Strong interest in interactive marketing is essential. Outstanding communication, project management skills are a must and experience within the interactive industry is a plus
Education/Technical Requirements

213

Business System Analyst Resume Examples & Samples

Contract through the middle of August
Location: Mclean, VA
W2 basis
5-7 years of business process management experience required
5-7 years of experience with business process management tools (SIPOC analysis, process maps, and RACI, Six Sigma, etc.) required
Service experience 5+ years in financial services environment
Related Experience 3+ years BSA experience desired but not required
Quantitative & Analytical Skills Excellent – Strategic application of experience
Demonstrated experience supporting business process improvement projects
Methodologies: Extensive demonstrated experience in two or more methodologies
Ability to effectively communicate across multiple levels (Executive Sponsors to team members)
Influencing skills highly developed
Proven ability to lead a diverse group towards resolution when faced with ambiguous situations

214

Business System Analyst Resume Examples & Samples

Agile/Scrum Methodology knowledge
Must have excellent communication skills- verbal and written
Prefer healthcare experience
SQL Server; HL7-Interface lay-outs and formats

215

Senior Business System Analyst Resume Examples & Samples

Works with Platform owner to support various BAU And project related activities specific to the Commercial loan Origination process
Works directly with the Credit Risk and Commercial Loan Business contacts to ensure Business Requirements are complete for all project work
Participates in the design sessions with development team, architects, and Information Security
Participates in activities that ensure the successful use of these systems including: developing documentation, test scripts, and training materials
Works with technical writers to create comprehensive software documents (installation, test, and version description)
Works within the change approval process for technical changes ensuring proper approvals have been provided
Reports to the Platform Director
Bachelor's degree in Business, Computer Science, Computer Information Sciences, and/or technology related field required
ISTQB and ITIL Certification preferred but not required
5+ years of technology experience, Commercial Banking technology support and commercial Loan end to end process
IT Consulting experience preferred but not required
Experience with supporting a Commercial Loan system or Origination tool
Ability to communicate at both functional and technical levels with their management
Basic network understanding
Experience with nCino
Ability to communicate at both functional and technical levels with team
Demonstrated business acumen, problem solving skills, and relationship management skills
Ability to work effectively with continuous change and short deadlines
Travel as required; will include face to face with business units, vendor visits

216

Business System Analyst Resume Examples & Samples

MVC .Net, C#
Spring Frameworks
Oracle RDBMS
Enterprise Web Application Development
System integration and service-oriented architecture patterns
Data architecture
MS Office tools
Systems analysis and preparation of specifications
Quality assurance and software testing methods
Network Security
Web Application Development

217

Business System Analyst Resume Examples & Samples

Analyze and Design functional requirements to meet business needs
Partner with business users, understand JPMC and LOB business strategy, operating vision and how they affect technology imperatives
Support training teams
Propose solution options for Designs to meet requirements
Design and Conduct: QA, UAT and Performance Test (test condition and expected results creation and execution)
Gather Requirements/User Stories (Facilitate and Manage (traceability)) using Agile Scrum process
Support software development estimation
Support vendor product configuration / scripting using basic programming skillset (vendor to provide appropriate training)
Bachelor’s degree (or equivalent experience) in Engineering, Statistics, Math, Computer Science, or related discipline strongly preferred
Five to seven years of prior experience as a Technical / Business Systems Analyst in Banking industry strongly preferred
Understanding of JPMC and Commercial Banking systems and tools strongly preferred
Business process model design and tool experience (e.g., Unified Modified Language, Visio, ARIS)
Report Writing / Design experience
Wireframe / User Experience Design experience
Exposure to and ability to learn database concepts and ad-hoc data query
Programming experience including SQL query knowledge preferred
Ability to plan, organize and guide a project from inception through multiple timeline milestones all the way to completion
Agile development methodology experience including JIRA like product
QA Conduct and Tools experience: Protractor, Selenium, Cucumber, Jenkins, Gherkins, QualityCenter, or related tools
Demonstrated ability to work as team player and as a team leader, and to develop alternative solutions to complex problems, think outside the box, and recommend the best solution
Proven strategic, organizational, communication and diplomacy skills to work cross-functionally to influence others, drive results/change, and implement projects/processes with business, technology, vendors and other third parties
Proficiency within the Microsoft Office suite MS Access, PowerPoint, Excel functions including pivot tables, vlookups, charts, embedded queries, macros and Visual Basic
Maintain the highest standards of honesty, fairness and ethics. Will be exposed to confidential information

218

Business System Analyst Resume Examples & Samples

Documents system parameters and formats, ensures hardware, and software systems compatibility and coordinates and/or modifies systems parameters
Assists in formulating and defining small project/system scope and objectives and developing detailed systems specifications from which programs will be written and that fit with the Bank's system architecture standards
Participates in evaluating existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage
Assists with analyzing, developing and revising existing system logic difficulties and documentation as necessary
Works with IT team through coding and implementation to ensure product matches envisioned result
Assists in conducting feasibility studies and may participate in recommending new or enhanced applications software to meet business needs
Provides basic coordination and analytical assistance to staff which may include interpretation of requirements
Provides assistance in developing detailed requirements with business partners and system definition
May support development of test scripts and participate in functional testing. *May support maintenance of business systems and interface applications
Ensures compliance to departmental and bank processes or procedures related to supported systems

219

Business System Analyst Resume Examples & Samples

Works with Platform owner to support various BAU And project related activities specific to the Auto Finance Business Unit
Coordinates technical activities such as new releases, environment changes, break/fix situations, disaster recovery, or change requests with third party vendors
Works directly with the Auto Finance Business Unit to ensure Business Requirements are complete for all project work
Works Business Requirements into Technical design
Owns and be accountable for specific parts of a technical project
Must be willing to travel (<10%) to support project work
Must be willing to work weekends when required to support specific project or fix events
3+ years of technology experience, Commercial Banking technology support
Must have knowledge and experience in Software Development Life Cycle
Experience executing test plans, third party applications
Experience with DataScan or Infolease preferred
Previous background in Development preferred
Ability to operating independently and take ownership of projects/test requests, without close supervision, but also work as part of a team

220

Business System Analyst, Division Resume Examples & Samples

Experience across a mix of programming languages including C#.Net, VB.Net, C++, and HTML and experience in object oriented design concepts and architecture
Understanding of Java, Apache and JBoss in the ERP applications need to function properly
Knowledge of relational database structure, job scheduler, I/O monitoring, indexing, performance indicators and experience in developing/supporting SSIS packages
Knowledge of ETL integration functions and capabilities
Excellent SQL skills in 2005/2008 include development of stored procedures, triggers and performance tuning
Lead an application upgrade component or performed an install of a component of the overall application
Knowledge of hardware and operating systems and ability to work in a distributed environment
Experience managing the support and enhancement of systems running in a high volume production environment
Proven troubleshooting techniques utilizing application logs, system logs and other 3rd party tools logs
Proven ability to proactively identifying issues and recommending solutions to others
Debt Manager experience – nice to have
Experience and depth in supporting an Enterprise-Wide application (ERP)
Ability to manage/oversee large enterprise wide projects which include bringing together cross-functional teams and incorporates reviews with enterprise architects to ensure compliance, standards and best practices
Strong communication skills – Strong verbal and written communication skills. Ability to ask probing questions and listen to understand and document business needs/issues. Chooses the communication style and tools that are most effective in most circumstances. Communicates clearly and concisely. Able to develop and deliver formal presentations and lead meetings with senior management
Strategic Decision Making - Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values
Planning and Organizing - Establishing courses of action for self and others to ensure that work is completed efficiently. Able to manage a large number of projects/assignments
Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
Continuous Learning- Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
Building Partnerships -Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
Coaching - Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
Developing Others - Planning and supporting the development of other individuals’ skills and abilities, so that they can fulfill current or future job/role responsibilities more effectively
5+ years of IT work experience
Healthcare Revenue Management experience is preferred

221

Junior Business System Analyst Resume Examples & Samples

Analyze current functionalities, do market research and provide recommendations
Analyzes service requests to determine feasibility, extent of changes, resource requirements and project time estimates
Research on fresh ideas from a consumer point of view to launch new features
Assist with daily background investigation workload
Prepare reports on operations and activities
Assist with design, development, delivery, and oversight of training and awareness
Proficiency Legends

222

Business System Analyst Resume Examples & Samples

Knowledge and expertise in shop floor control system implementation
4 years of experience as IT System Analyst
FlexFlow knowledge (if internal)
Microsoft SQL – Mandatory
Microsoft Office (Word, Excel, Power Point)
Project Management Basics
Experience in system implementation ERP or production control
BAAN (if internal)

223

Workday Business System Analyst Resume Examples & Samples

Provide technical expertise and recommendations in assessing new ERP security and process flow software projects and initiatives to support and enhance our existing systems
Make recommendations on design and implementation approaches for solutions related to ERP security and system processes/technology
Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our ERP systems
Design Workday configuration and reporting solutions
Analyze data contained in Workday and other financially related applications and identify data integrity issues with existing and proposed systems and implemented solutions
Assist in writing technical procedures and documentation for the applications including operations, user guide, etc
Participate in recurring meetings with project teams to discuss progress and issues to be resolved
Serve as a liaison and facilitator between all business units to assist in addressing and resolving Accounting technology/software issues
Ensure that all systems and proposals meet, or exceed, corporate controls, policies and standards
5 years of experience in related Security/Finance/MIS role
2 years of technical experience supporting Role-Assigned Security software
Ability to operate a personal computer
Ability to define problems, collect and analyze data, establish facts, draw valid conclusions and recommend solutions

224

Workday Business System Analyst Resume Examples & Samples

Provide technical expertise and recommendations in assessing new Financial software projects and initiatives to support and enhance our existing systems
Make recommendations on design and implementation approaches for solutions related to Financial, Security, System Architecture and Interfaces processes/technology
Investigate and resolve application functionality related issues and provide first level support and troubleshooting of our Security, ERP Architecture and Financial systems
1 year of experience in related Finance/MIS role
1 year of experience with an ERP
1 year of experience with Report Design/Dashboarding
2 years of experience in a Workday role
2 years of experience with Workday Security Module
2 years of experience with Workday Report Writer

225

Business System Analyst Resume Examples & Samples

Minimum 4 years of experience
Knowledge of agile software development methodologies, Service Oriented Architecture (SOA) and object-oriented programming methodologies
Solid understanding of systems development and input/output modeling
Expert knowledge in Health Care eligibility programs including MAGI Medicaid, Children’s Health Insurance Program, Non-MAGI Medicaid programs
Minimum 3-5 years’ recent experience in the health and human services eligibility and case management business area
Knowledge of PMBOK
Experience conducting meetings and making presentations
Ability to apply industry best practices and future state/federal mandates to existing systems
Knowledge of IBM Cúram system design and best practices

226

Business / System Analyst Resume Examples & Samples

7-10 years in IT; 5-7 years in a business/systems analysis role
Must have experience as an Agile ScrumMaster in defining process and workflows
Experience developing process flows
Must have prior experience with processes impacting client data, preferably AML/KYC processes
Must demonstrate knowledge, with prior experience, of two or more of the following functional areas in a data domain
Identity matching and data survivorship
Risk identification and mitigation
Client on-boarding and maintenance
Data provisioning
Superior written and oral communication skills as well as meeting facilitation skills
Skillful in gathering and analyzing requirements impacting data-intensive applications/systems, and building solutions for satisfying those requirements
Be able to write database queries and navigate database schemas in order to support analysis effort
Expert in Microsoft Word, Excel, Visio and PowerPoint, be able to articulate ideas and solutions leveraging these tools to broad set of audience, including developers, testers, management and business partners
Experience developing test strategies for data-centric applications

227

Business System Analyst Resume Examples & Samples

Dragon (Nuance) or similar dictation experience, clinical background
Working in Epic is a plus
Understand clinical documentation and workflows, and specialize in teaching providers how to efficiently use Dragon within Epic
Application Training or past experience training physicians on application
Possesses strong verbal and written communication
Ability to work independently and utilize exceptional judgment skills

228

Specialist IS Business System Analyst Resume Examples & Samples

Excellent understanding of business complexity and project interdependencies
Strong understanding of information risk, security guidelines, and architecture standards
Amgen specific knowledge used for guidance

229

Senior Business System Analyst Resume Examples & Samples

Listens and be supportive of teams
Strong Communications and Interpersonal Skills, Production Support Research/Problem Analysis, Strong Requirements Gathering/Meeting Facilitation, SQL server database and SQL experience. Microsoft Dynamics CRM
Healthcare Industry experience, JIRA, Agile Methodology
Execute program level processes including execution, escalation of impediments, manages risk, and helps to drive continuous improvement
Establish Agile Release Train calendar for PI’s and iterations
Work with Agile Center for Excellence to develop Release Train Engineer standards regarding status, communication and PI Planning Meetings

230

Business System Analyst Resume Examples & Samples

Minimum 4 years of experience in the related areas in SAP MM, PP or SD modules
Responsible for IS design and support of Operations (purchasing, supply chain, logistics, manufacturing and quality processes)
Adapt developed solutions in line with business requirements
Ensure technical watch, inform other IS/IT personnel about news of interest

231

Intermediate Business System Analyst Resume Examples & Samples

Define requirement definitions of client survey requests for pay, employee benefit, and expatriate employee information as well as define information requests, using requirements forms, related to a particular survey application
Document the client and delivery requirements in MS Word documents using a best practice framework and store in on-line repository
Review with Product Manager and client for clarification and agreement. Deliver to team members for application development and QA testing
Update and maintain requirements documents throughout application development lifecycle
Run data analysis to evaluate application usage trends to identify improvement opportunities
Bachelors degree with a preference for a technical discipline
Two - four years in a business analyst or software product Quality Assurance role
Good organizational, oral and written communication skills
Strong data analysis skills along with creative problem solving

232

IT Business System Analyst Resume Examples & Samples

The ability to manage large, strategic IT projects that span multiple systems and various Sales operation business processes from concept to implementation
Strong partnering skills to accelerate collaboration with Sales and IT teams to drive efforts that lead to developing solutions to meet our business goals
Identify business processes or technical processes where duplication or inefficiencies exist in the Sales Lead to Quote process, work with key stakeholders to initiate new projects, manage business case development, prioritization of projects, resource staffing, and development plans for implementation
Enthusiasm to solve complex problems, learn new systems, and analyze business processes, to improve the overall user experience for our Sales organization
A keenness for detail and the ability to trace problems at the root, whether the cause is data or system related, and implement rapid resolutions and manage customer expectations, including broad communications

233

Business System Analyst, ITS Resume Examples & Samples

2 years of experience with an Enterprise level installation on Sitecore Platform version 7 or higher, including administration, development, business solutions, systems install, monitoring, debugging/troubleshooting, and working with vendor support
2 years of experience with the following tools, platforms and programming languages: .NET, powershell script, and MS SQL Server version 2008 or higher
2 years of experience consulting with internal clients, external clients and vendors

234

Business System Analyst Resume Examples & Samples

Develop BO report for Baan request
Support for all the dashboards
Support for FlexFlow system
Work as Baan support when the main Baan support personnel is on leave
Carry out software validation
Support Biometric Machine for Time Attendance record

235

Business System Analyst Resume Examples & Samples

Experience as a BA creating user stories on an agile, custom developed application project is essential
Familiarity with .NET is preferable/Plus
Knowledge of source control (branching etc.) & associated tools
Experience organizing UAT and coordinating with business stakeholders
Experience with Microsoft VSTS is preferred
Experience with SpecFlow testing tool is preferred
Strong understanding of deployment tools and practices
Experience with gas pipeline applications is preferred
Assets include functional automation testing, and experience testing web applications and browser side/server side caching

236

Business System Analyst Resume Examples & Samples

Determining client requirements and transforming them into system specifications
Reviewing system development costs and able to challenge both vendor and users to mitigate cost impacts
Driving change and influencing stakeholders to accept that change in order to understand enterprise customers and get to know their business
Generating documentation for technical proposals, estimates, general design system test strategies and support procedures
Taking ownership of the Requirements Management Plan, System Requirement Specification (SRS) and assisting the Technical Team Lead in creating the System Design Specification (SDS) Documents
Attending and documenting the necessary meetings to determine the exact requirements, and scheduling and / or conducting BRD and SRS walkthroughs
Creating and reviewing Test Plans and Test Scenarios
Validating Test Results and analyzing defects
Participating in management meetings and conferences as required
Collaborating and working with distributed development teams located in Toronto, Montreal, Halifax and India
General IT experience including hands on work experience as a Business or Systems Analyst
At least 1+ years of general IT experience and a minimum of 1 years’ experience as a Business System Analyst
Experience in Technical Writing/ Documentation, Business Case Definition and Analysis
Experience in Web Services
Experience with XML/XSD/XML Schema/XML Spy or another Schema Editor
Experience with UML Diagrams and Entity Relationship Diagrams
Superior analytical, investigative and critical thinking skills
TOAD or ORACLE PL/SQL knowledge
Experience in Visio
OSM with Telecom Business Background
Industry experience in Telecommunications
Entity Relationship Modeling
Oracle SQL Server
TOAD
UML (Unified ModelingLanguage)

237

Business System Analyst Resume Examples & Samples

Work with Platform owner to support various BAU And project related activities specific to ACH, Wires, and Real Time Payment Initiatives
Coordinate technical activities such as new releases, environment changes, break/fix situations, disaster recovery, or change requests with third party vendors
Work directly with the Payment Ops and Business Stakeholders team ensure Business Requirements are complete
Work to turn Business Requirements into Technical design
Participating in design sessions with development team, architects, and Information Security
Participating in activities that ensure the successful use of these systems including: developing documentation, test scripts, and training materials
Work with technical writers to create comprehensive software documents (installation, test, and version description)
Work within the change approval process for technical changes ensuring proper approvals have been provided
Own and be accountable for specific parts of a technical project
3-5 years of technology experience post college
Experience in Global Transaction Services/Payments technology support
Experience executing test plans
Experience with third party applications
Understand concepts around Payment processing
Experience with PayPlus
Excellent written and oral communication skills (English required)

238

Business System Analyst Resume Examples & Samples

Communicates and collaborates with external/internal customers and stakeholders to analyze information and business needs to deliver functional and technical requirements to applications development teams along with business solutions to the company
Identifies business process best practices and suggests process improvements
Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/ control tables
Leads evaluation and implementation of process improvements including needs analysis, scope definition and test plan development and execution
Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, data and workflow analysis
Assists in security/ authorization set-up, user documentation, data interface design, data migration and reconciliation
Ensures that all deliverables are completed in accordance with Project Management direction; clearly and frequently communicate the status
Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Investigates processes and identify root cause problems
Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Acts as the liaison between the business units, technology teams and support teams
Ability to work effectively with all levels of management in a deadline-oriented environment
Excellent oral and written communication skills with organization and time management skills
Ability to learn, demonstrate and apply knowledge of the business over to solutions and processes

239

Business System Analyst Resume Examples & Samples

Work within IT project teams and be responsible for eliciting requirements from stakeholders, analyze the requirements, document them in User Story and Acceptance Criteria Format
Work closely with technical staff to ensure requirements are understood and delivered to the business
Proactively communicate and collaborate with external and internal customers to analyze information needs and requirements
As needed mentor Jr. Business Systems Analyst and Business Systems Analyst
Bachelor's Degree in related software/technical field
At least 6 plus years direct experience in analysis and process mapping to bridge information technology solutions with the business
Expertise in custom application projects (Building Applications)
Understand or have worked in ASP.Net (VB/C#) environments
Understanding of Software Development Lifecycle process as it relates to Waterfall and Agile/Scrum methodologies
Experience using a requirements management tool like TFS or Jira
Experience mentoring peers

240

Business System Analyst Resume Examples & Samples

Programming skills (Java, ABAP)
Business Intelligence, Data warehouse, ETL's, BO, BW (functional and technical)
Customer Support & Service
Solutions Development

241

Senior Business System Analyst Resume Examples & Samples

Analyzes and creates detailed functional and/or technical specifications for development of new or modifications to existing applications or systems
Collaborates with team members to create detailed functional and/or technical specifications
Assesses available technologies and recommends solutions to development team
Analyze defects in existing software and document any corrections
Review proposed product ideas and designs
Prepare sizing/work estimates for assigned defects or enhancements
Uses development specifications to create unit and integrated test cases. Tests enhancements, changes, and/or new functionality to assure the product functions properly and meets the defined business requirements
Perform testing of developer’s implementation of design
Assist QA in developing test plans
Assist QA in testing and reviewing new products and documentation
Research problems discovered by QA
Review release notes and system documentation produced by Documentation department
Handle general questions concerning new regulations and functionality of products
Technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of moderate scope and complexity
Strong verbal and written communication skills; strong presentation skills
Strong facilitation skills to conduct focused requirements analysis discussions
Ability to work independently or within a team environment and handle multiple tasks simultaneously
Familiarity with the Software Development Lifecycle
Intermediate knowledge of defining system and functional requirements
5-7 years business systems analysis or relevant experience
Strong domain Knowledge - General Banking (Deposits/Loans)Process/Compliance guidelines/Over Night Processes/GL Transactions
Basic knowledge of SQL Queries and XML. Having knowledge of Dot Net will be an added advantage
BRS/FRS/TDD creation, project estimation and elicitation techniques

242

Business System Analyst Resume Examples & Samples

3+ years experience working in a healthcare/managed care environment
3+ years experience working in a customer service oriented environment
Demonstrated knowledge of MS Access and MS Visio
Qualified Electronic Health Record (EHR) experience
Epic Software Certification
1+ year of maintenance and development Interfaces, including HL7

243

Business System Analyst Resume Examples & Samples

Associate's degree or Bachelor's degree preferred
1 years of business analyst and user acceptance testing experience in Property/Casualty lines
Experience rating and issuing Property/Casualty and or Personal Lines policies. The ability to perform manual rating is a plus

244

Specialist IS Business System Analyst Resume Examples & Samples

Partners with the Service Owner/s to create and maintain a service to achieve the strategic vision
Analyzes, documents and tests program development, logic, process flows and specifications
Develops user manuals to describe application installation and operating procedures
Prepares for and ensures that documentation stands up to audits and inspections; provides further documentation as necessary
Support global, regional and local R&D IS projects, liaising with colleagues locally and globally
Act as an IS business partner for the UK R&D business functions, understanding business requirements, input in project prioritization, represent regional needs in the context of global portfolios and act as a point of escalation for support issues
Bachelor’s degree and proven experience in the Pharma/Biotech industry, especially within the regulatory
Ability to understand business functionality and translate it into application requirements
Ability to quickly troubleshoot problems that may arise in work products
Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards
In depth understanding of the various software development lifecycles (i.e., Agile, Waterfall, etc.)
Understanding of modeling techniques, such as unified modeling language, etc
Experience with the following: Project management and Business Analysis work in support of diverse IS projects including: data and document management
Work in global environment, able to impact and influence people, processes and projects
Working knowledge of Agile and practical work experience delivering projects using Agile SCRUM methodology. Knowledge of software development methodologies (Agile, SCRUM, Waterfall, etc.)
Experience working with qualified and validated systems, with a good working knowledge of the validation process
Excellent communication, presentation and conflict resolution skills and ability to identify, assess and resolve business problems/issue/risks and facilitate issue resolution and risk mitigation

245

Lead IT Business System Analyst Resume Examples & Samples

12+ years experience as Business Systems Analyst or equivalent experience
2+ years experience of CPQ Application experience (SAP, Oracle, or Salesforce)
Ability to publish and evangelize proven practices for team, program, technology, and customer success across teams and disciplines
Experience initiating experimentation for emerging practices
Proven ability to identify and guide strategic technology and functional dependencies for product roadmap development
Experience with negotiating policy, process, technology and platform trade-offs with sponsors and stakeholders
Considered a subject matter expert in how the business users perform their jobs
Demonstrating the ability to perform risk assessment using methods to identify risk, probability, impact and how to mitigate those risks
Ability to manage requirements to understand the requirements change process, and traceability
Strong understanding of Scrum and Agile methodologies

246

Business System Analyst Resume Examples & Samples

Bachelor's degree (or higher) in computer science, information systems, systems analysis, computer engineering, or related field / experience
5 – 8 years experience in Oracle, HP-UX/LINUX, SQL, and XML
3+ years of Scrum experience with in-depth knowledge of Scrum and implementation of Agile Methodologies to multiple teams in large-scale enterprise change projects & programs
3+ years experience in JIRA, Blueprint, and HP ALM (Quality Center)
3+ years experience manual testing, testing tools, writing test plans, and reviewing test cases
Knowledge of the US Mortgage Industry
Knowledge of Security, Authentication, and Encryption
Knowledge of OWASP
Experience eliciting and documenting functional and technical specifications
Experience in data analysis, troubleshooting data integrity issues, and trend data analysis
Experience in a full software development lifecycle and SOA environment
Experience in data modeling and design
Experience working in an on/offshore model
Attention to detail is a must!

247

Business System Analyst Iv-is Resume Examples & Samples

Facilitating the recommendation of appropriate strategies and solutions
Collaborating with geographically and culturally diverse cross-functional teams
4+ years progressive business systems analysis experience supporting IT projects
Strong technical aptitude with good understanding or knowledge of SQL database, Visual Studio, .Net, J2EE and/or SharePoint
Strong data gathering, interviewing, analytical/problem solving skills
Strong written and oral communication capabilities across all levels
Ability to adapt quickly and easily to changes within the business and organization
Ability to work independently, as well as collaborate and partner in a team environment with geographically dispersed Business stakeholders and peers
Strong interpersonal skills and developing ability to influence and negotiate with others
Ability to successfully support analysis activity on multiple initiatives in parallel
Familiarity with Group Benefit or Group Retirement business
Agile methodology experience is a plus
IIBA certifications is a plus

248

Business System Analyst Resume Examples & Samples

Interpret and collect customer needs and requirements for the development of Electronic Medical Records (EMR) projects
Interface with internal and external teams as Project lead
Coordinate the design, documentation, testing and activation phases of all EMR projects with EmCare regions, hospital IT staff and EMR vendors
Monitor potential Electronic Medical Record issues for new starts
Analysis of missing and suspend issues as related to EMR Interfacing
Develop inventory of all potential Electronic Medical Record clients and risk factors
Maintain current understanding of health care industry reimbursement issues and communicate vital information to clients
Develop report/status matrix for RTI/EmCare management on clients EMR activities

249

Business System Analyst Resume Examples & Samples

Maintain and support relationships with key stakeholders, actively managing their expectations and monitoring satisfaction levels
Engage and capture the needs of a diverse group of Stakeholders enterprise wide
Ensure all requirements for all requests are documented via approved requirements templates and delivery plan templates
Ensure agreed services are being delivered to requirements and requestor expectations and satisfaction levels are met
Research issues and work with appropriate support from development teams through resolution
May be involved in recommending business solutions/alternatives
Liaison to clients and other IT organizations as a subject matter expert on the business processes they represent
Track and monitor requirements traceability to project deliverables. 9) Provide Project Manager with time and resource estimates for requirements
SQL query writer (Teradata)
Relational database understanding
ETL (Extract Transform Load) data skills
.NET Programmer 5. Great people/communication skills

250

Business System Analyst Resume Examples & Samples

Analyze content manager's needs and come up with sound Information Architecture solutions that take into consideration our technology roadmap, SharePoint Best Practices and the content manager's needs
Implement and manage SharePoint tools; document libraries, custom lists, web-parts and pages site layout/creation and design, navigation, search, wiki libraries/enterprises, communities and team sites
Test new or modified application functionality, verifying business and technical requirements and work with business leads to complete user acceptance testing
Work with team to define sustainable and scalable solutions for design, development and implementation
Capture requirements to craft story-boards (define functional requirements in detail for developers) and mockups
Ongoing research into the SharePoint technology and other technologies as needed to stay up to date with Intranet trends and best practices
SharePoint System support: Works with user groups to deliver training, resolve questions, assess user needs, and recommend changes
Use new features in SharePoint and Office 365 to meet the needs of our business partners
Provide input and guidance for changes and continuous improvement for SharePoint and other custom development applications
Fix SharePoint issues; document findings/solutions/fixes and work with IT resources to implement
Monitor the Intranet site to ensure content managers and users are adhering to our governance plan and make suggestions for where to can improve site governance
Run report tools and provide business owners with analytics
Responsible for other tasks related to assigned systems
Promote user adoption through training, consultation, and support of existing SharePoint functionality
Bachelor's Degree in IT, Science or Business
2-3 years of SharePoint functionality focusing on SharePoint 2013

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