IT Tech Resume Samples
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IT Tech Resume Samples
The Guide To Resume Tailoring
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MP
M Parisian
Marcus
Parisian
97428 Rippin Motorway
Houston
TX
+1 (555) 628 4737
97428 Rippin Motorway
Houston
TX
Phone
p
+1 (555) 628 4737
Experience
Experience
Philadelphia, PA
IT Tech
Philadelphia, PA
Green-Gusikowski
Philadelphia, PA
IT Tech
- Perform network management to include allocating, deploying, coordinating and monitoring of customer systems
- Perform configurations, installations, reconfigurations, upgrades and reallocations of Macintosh and windows-based workstations and laptops
- Performs other duties, tasks or projects as requested and assigned by supervisor or management
- Installs and tests various communications equipment and services to specified configurations and ensures proper working order for new or updated network service
- Performs software installations and upgrades of in-house software package deployments
- Performs some after-hours emergency technical support via telephone and computer systems
- Help Desk User assistance and support with computer systems mobile phones, office phones, printers and peripherals –Level 2
Los Angeles, CA
IT Tech Lead-fusion
Los Angeles, CA
Lang, Lind and Strosin
Los Angeles, CA
IT Tech Lead-fusion
- Providing coaching and technical mentoring to more junior developers; and,
- API management [e.g. Azure API Management, Google Cloud Endpoints]
- Participating in the development of thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities
- Enterprise Application Integration and Identity Management (IdAM); and,
- To create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers
- HCM areas including: Core HR, Benefits, Compensation, Talent Management, and Payroll; and,
- Modern web application development [e.g. AngularJS, NodeJS, Python, CSS3, Boostrap]
present
Boston, MA
IT Tech Lead-central Region
Boston, MA
Green, Heidenreich and Kulas
present
Boston, MA
IT Tech Lead-central Region
present
- Provide direct user support and administration for Facebook’s corporate resources, tools and applications and driving performance
- 1+ years of working cross functionally with different business units and business applications and processes
- Manage issue resolution including prioritization on time sensitive problems and escalations with corporate
- Effective management and prioritization of all IT escalations
- Responsible for support and maintenance of local server, network and telephony infrastructure
- Provide FDOB leadership
- Develop, coordinate and lead local and worldwide IT projects and initiatives
Education
Education
Bachelor’s Degree in Applicable Field Preferred
Bachelor’s Degree in Applicable Field Preferred
Illinois State University
Bachelor’s Degree in Applicable Field Preferred
Skills
Skills
- Ability to obtain a Level 2 West Virginia Lottery Table Games License
- Ability to obtain a West Virginia Racing Commission License
- Experience with end users and excellent customer service skills
- Knowledge of computer systems hardware and software to include Windows and MSOffice
- Ability to stand or walk for long periods of time
- Ability to lift up to 70 pounds
- Exceptional troubleshooting, customer service, listening and communications skills
15 IT Tech resume templates
Read our complete resume writing guides
1
IT Tech Continuity Analyst Resume Examples & Samples
- Evaluating recovery risks; following policies, procedures and IT protocols; coordinates testing between the technical and business teams and ensures documentation of events
- Performance Improvement: Gather process performance data and conduct analyses. Synthesize analyses and identify process improvement recommendations that add value (productivity, automation, efficiency, user experience
- Document processes, standard operating procedures and work instructions associated with the process, using standard techniques. Monitor and report on process performance and improvements
- Issue metrics reports and analyses Design / create process performance executive summaries and dashboards
- Contribute to and lead moderately complex process improvements, operational model design and optimization projects
- Assist in the identification, development, testing and implementation of new or existing technology solutions to improve technical continuity process performance
- Communication and Awareness: Establish process services levels Communicate and raise awareness of process and services levels with key stakeholders Conduct process related training
- 3-5 Years of experience in DR automation and enterprise recovery tools
- 1-3 years of experience in storage and/or server operations roles along with project management background
- 1-3 Years of experience in IT disaster recovery, business continuity and contingency planning
- 1-3 years of relevant/hands-on experience in similar role
- Bachelor’s degree in Computer Science, Information Management, IT Data Management, Risk Management or Engineering
- ©2015 Teachers Insurance and Annuity Association of America-College Retirement Equities Fund (TIAA-CREF), 730 Third Avenue, New Yor
2
IT Tech Lead Resume Examples & Samples
- Degree in a Computer Science related discipline or equivalent
- Minimum four years developing software utilizing Java J2SE
- Minimum three years developing software utilizing Spring framework
- Solid Object-Oriented analysis and design skills
- Detailed understanding of core Java concepts such as collections, multi-threading, and RMI
- Experience in performing and receiving peer reviews of source code
- Strong organizational and quality assurance skills
- Ability to automate testing at different levels
- Financial/economics background or work history
- Experience with development tools similar to Eclipse/IntelliJ, Subversion/Git, Github, Jenkins, and Maven
- Experience developing stand-alone client applications in Java using Swing
- Experience developing with Hibernate, JSP, and JSF (Richfaces)
- Basic understanding of the purpose and usage of XML
- Experience working in a multi-site team, preferably with offshore development teams
- Experience working in Agile development lifecycle
- Experience working with development lifecycle software such as JIRA, Rally and QualityCenter
- Exposure to project planning concepts and tools
3
Summer Internship Programme IT Tech Warsaw Resume Examples & Samples
- 2nd year of your studies completed by June 2016 - preferred, but not compulsory, fields of study: Technology studies/Computer Science/Econometrics/Mathematics
- Knowledge of one of the followings: Windows, Unix, Oracle, Linux, MS SQL, Java
- Commitment, creativity, ambition
- Demonstrating clear professional interests - IT/science-related degree or good grasp of technology is desirable
- Very good command of English
- Willingness to learn and develop
- Any extra curricular activities is a bonus
4
IT Tech Lead-central Region Resume Examples & Samples
- Maintain highest service quality possible for all IT operational activities
- Effective management and prioritization of all IT escalations
- Establish strong relationships with IT Service owners (helpdesk, logistics, AV/VC, Event Operations, Corporate Networking, Infrastructure, SalesApp support) and the business (sales, marketing, engineering, HR, finance etc.)
- Management of vendor/supplier relationships in the developing and maintaining of service level agreements and ongoing management of service level compliance and assist in driving the support knowledge base
- Develop, coordinate and lead local and worldwide IT projects and initiatives
- Provide FDOB leadership
5
Finance IT Tech Lead-java Resume Examples & Samples
- University degree holder in relevant discipline
- Fluency in English. Strong communication and influencing skills
- Management and team player
- 5+ years software development experiences
- Good knowledge of Core Java/C#/SQL
- Good knowledge of fundamental computer science
- Ability to guide a team of 5+ developers
6
IT Tech Resume Examples & Samples
- Exceptional patience and perseverance skills
- Highly capable of thinking on the fly and making decisions quickly
- Ability to work independently and productively without constant supervision
- Experience with prioritizing competing support requests
- Broadband home Internet connection (for remote troubleshooting)
- Ability to lift and carry equipment
- College degree or degree-related work preferred
- Valid state-issued driver’s license
- At least 3 years prior experience in providing on-site IT desktop and network support preferably in a broadcasting environment
- Support experience with the following IT systems
7
Manager, IT Tech Lead Resume Examples & Samples
- Work as part of the Audit engagement team to support the use of Data and Analytics (D&A) in the Audit which includes data extractions and analysis from large scale ERP systems
- Partner with client technology teams to discuss the technical implications of performing the data extractions and further analysis needed by KPMG audit teams
- Coordinate the scoping of the data analysis with the engagement team, including reviewing questionnaires with scoping information and technical configuration of the client’s environment
- Participate in the design and development of modules as well as the implementation of fixes and enhancements to modules
- Prepare and maintain related project technical training documentation and functional specifications based upon internal requirements
- Minimum five years of post-qualification experience within a leading audit firm or their shared service center as well as experience within IT Advisory or Forensic Technology, which included performing audit support and data analytics through general IT controls specifically relating to SAP, Oracle, and Microsoft Dynamics applications
- Bachelor’s degree from an accredited college or university required; Master’s degree from an accredited college or university is preferred
- Experience performing journal entry testing with IDEA, KDAT or similar tools
- SAP application knowledge focusing on specific business process such as order to cash or purchase to pay or record to report; therefore, in-depth knowledge of SAP FI or MM or SD modules, which is documented by received SAP certifications or SAP consulting and implementation experience in the field
- Database management knowledge focusing on Microsoft SQL Server technology, including writing SQL stored procedures and data modeling, which is documented by a degree in Computer Science or related majors and/or practical field work in extensive data analytics or data migration projects IND2015
8
Retail Store Systems IT Tech Resume Examples & Samples
- Manage all Retail Store Systems Projects, including point of sale, mobile applications, CRM, and other applications and devices used in store. Meet with project teams regularly to review project deliverables, deadlines, risks, and opportunities
- Help design and support interfaces between Store systems and other ERP applications
- Develop and manage execution of test scripts for interfaces and customizations
- Monitoring and management of 160+ National and International store locations
- Work with minimal supervision on a wide variety of projects and tasks
- Research, plan, install, configure, troubleshoot, maintain and upgrade application operating systems, drivers, and other system applications
- Perform tasks required for SOX, PCI and information security compliance. Remain current on state-based retail requirements and rulings (ie. Song/Beverly Act, high level PCI requirements)
- Develop effective Retail Systems performance metrics and reporting tools to present to IT and Retail business units
- Resolve technical issues (helpdesk ticket response)
- Excellent communication and documentation skills (written and verbal) and ability to communicate across all levels (user, management, vendor - business & technical)
- Basic understanding in database development and/or management including stored procedures, triggers, indexing, and optimization
- Strong understanding of how IT provides business and customer solutions
9
Analyst Principal IT Tech Resume Examples & Samples
- Two (2) years of environment management experience in Java, iSeries, or Progress ABL environments
- Two (2) years of experience with SharePoint
- One (1) year of experience in a DevOps team or Environment Management services team
- Coordinating multi-project releases on a regularly scheduled cadence
- Concurrent support of multiple non-production environments
- Oversight and management of work intake via ServiceNow or similar ticketing system
10
IT Tech Resume Examples & Samples
- Help Desk User assistance and support with computer systems mobile phones, office phones, printers and peripherals –Level 2
- Perform configurations, installations, reconfigurations, upgrades and reallocations of Macintosh and windows-based workstations and laptops
- Analyze and recommend new products, upgrades and services for end users
- User level hardware and software systems integration and support – Level 2
- Inventory and asset tagging of computer equipment and peripherals
- Rotation of on-call schedule for after-hours support
- Basic network configuration and troubleshooting
- The ability to adjust quickly to changing priorities and make sound decisions
- Misc. projects as assigned
- 2+ years of help desk and/or IT field technician experience in support of a medium-sized business (250 users or more) required
- Knowledge of computer systems hardware and software to include Windows and MSOffice
- Experience with end users and excellent customer service skills
- Completion of CompTIA exams and/or Microsoft certifications are required. MCSA: Windows 7 preferred
11
Telephony IT Tech Resume Examples & Samples
- Administration of telephony and related hardware and software applications including routine support, maintenance and monitoring
- Provide support to users of the telephony related hardware and software applications as part of the phone squad support team
- Researches error messages and takes necessary actions
- Identify, diagnose, and resolve problems affecting performance
- Training and best practice identification of telephony and related software applications
- Purchase of routine telephony related hardware
- Provide telephony strategies and solutions for the organization
- Assist with management of new site deployments, upgrades, implementations or other tasks as assigned
- Must possess solid technical aptitude including networking configurations and cabling
- Attention to detail at a very high level
- Good written and verbal communication skills including ability to present ideas or solutions to a variety of user levels
- Ability to analyze situation and determine actions needed
- Positive attitude and enjoys a challenge
- Requires Occasional standing and/or walking, reaching by extending hands/arms
- Ability to lift or carry up to 25 pounds
- 2 years of technical education or experience
- CompTIA A+ certification will be given higher consideration
12
IT Tech Lead Resume Examples & Samples
- Manage the Connectivity, data transformation function within the application development environment
- Participate in the design, development, and implementation of complex applications, often using new technologies
- Manage and work effectively with onsite and offshore teams
- Conduct regular working and status meetings – document minutes and track follow-ups
- Collaborate with external development/engineering organizations
- Follow and work with architects to define standards and good development practices in development of all software
- 10 year experience as Development, design and Technical Lead
- Effectively lead large-scale complex projects
- Must possess a BA or BS or comparable degree
13
IT Tech Resume Examples & Samples
- Provide first level troubleshooting of systems and hardware to end users
- Ability to logically identify, isolate, and formulate resolutions to root causes of systems issues
- Ability to quickly learn new systems in a fast paced environment
- Capable of effectively prioritizing tasks under pressure situations
- Extensive knowledge of Windows desktop operating systems
- Extensive knowledge of Microsoft Office Suites
- Effectively determine when to escalate support requirements to a Level 2 technician
- Properly maintain and follow all departmental forms, logs, controls, and safety procedures
- Provide basic troubleshooting of network issues related to PC/Server connectivity
- Willingness to extend capabilities of knowledge through independent study, on the job mentoring and formalized training
- Provide a high level of customer service to guests of Wheeling Island through knowledge of property layout and onsite events
- Role model the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates and members of the management team displaying genuine concern and mutual respect for people’s needs
- Effectively interface with all levels of the Wheeling Island organization
- Ability to work independent of and with minimal management supervision
- Provide written status reporting to management and end users
- Demonstrated ability to bridge the communications gap between technical issues and non-technical business users
- Perform other duties as assigned by Management
- Bachelor;s degree preferred not required
- Knowledge and understanding of a call center environment
- Knowledge of networks, ports, routers, TCP/IP internet protocols, and all windows based operating systems
- Exceptional troubleshooting, customer service, listening and communications skills
- Must be able to obtain and maintain a Level 2 West Virginia Lottery Table Games License
- Must be able to obtain and maintain a West Virginia Racing Commission License
14
Student Assistants for IT & Tech Engineering Departments Resume Examples & Samples
- Gathering data or similar manual tasks
- Preparation work for internal projects
- Maintenance of configurator models
- Help out with the management of support requests
- Manual test of internally developed software
- Maintenance of automatic tests
- Development of configurator models for ducting and piping
15
IT Tech Analysis Senior Analyst Resume Examples & Samples
- Pulling and structuring large data sets and applying advanced statistical methods
- Describing key variables impacting the business or process in order to drive decision-making or optimization
- Collect and transform unstructured data into actionable insight (ETL, Machine learning , stat tool, math)
- Establishing relationships with key business partners or Point of Contacts to improve added value for business
- Leverage the team works or cross functional collaboration to improve customer experience
- Contribute to improve Process and reduce overall issues
- Conduct research to identify Web sites and online influencers for improvement and develop and manage online strategic partnerships for client projects
- Education (Bachelor’s degree or higher) in Computer Science/IT, Applied Science, Math, Statistics or equivalent science field
- Experienced in data science / data analytical position
- Experience with data transformation including strong knowledge of SQL, Teradata and/or SAS and other data mining tools
- Familiar with data flow in data warehouse (ETL) and statistical/data analytics and modeling (SAS, Python, R)
- Knowledge and understanding of IT business and/or interactive online business
- Good written and verbal communication skills, including presentation skills
- Ability to find solutions in order to generate measurable results for productivity is necessary as well as the generation of reports on those efforts
16
Specialist, IT Tech Analysis Resume Examples & Samples
- University level degree in Information Technology
- Possess a 1-2 years of experience in software support
- Experienced in current and emerging technologies and standards i.e. Oracle SQL&PL/SQL, Microsoft ASP/VB, Microsoft .Net, Weblogic/Java. Infrastructure knowledge is an added advantage
- Strong interpersonal and fluency (written and spoken) in English
- Strong team player with ability to work in a team and as individual contributor
- Able to work on a shift rotation
- Good analytical, problem solving, negotiation and organizational skills
- Experience in Stakeholder Management & escalation management will be added advantage
17
IT Tech Senior Analyst Resume Examples & Samples
- Technical Leadership - SAP BW, HANA, BOBJ, DataServices
- Senior Leadership Architecture and Communication
- Development - SAP HANA, BOBJ, DataServices
18
Business Analyst IT Tech Ops & Safety Systems Resume Examples & Samples
- Works on one or more moderate to complex projects
- Provides Process Support
- Knowledge in own discipline
- Requires moderate guidance
- May manage tasks of limited scope
- Lead meetings with Technology and Business Partners to gather needs and requirements
- Aligns process/procedures to best practice solutions
- Analyzes efficiencies and effectiveness of current solutions
- Basic understanding of business principles (United systems)
- Identifies problems/issues and finds solutions
- Monitors compliance and adherence to principles
- Ability to lead meetings between Technology and Tech Ops to solve problems, document requirements and business solutions
- Basic understanding of Agile/Iterative Development documentation practices
- Effective verbal and written communication Skills
- Integrity and Trust
- Dedication
- Patience
- At least 2 years of documentation experience specifically with systems interaction, user workflow processes, business requirements, knowledge articles and user manuals
- At least 2 years of IT experience within the last 5 years
- At least 1 year of experience fulfilling a BA role in the Agile Development project lifecycle
19
IT Tech Senior Analyst Resume Examples & Samples
- Working experience with SAP concepts; such as IDOCs, ECATTS, LSMW, CHARM, PO
- Deep understanding of the SAP HCM processes and its interactions with other modules such as the SAP Cross-Application Time tracking tool, SAP Travel Expense module, FI, etc
- Executing detailed analysis and design of HR Solutions; including determining the proper configuration to execute, as well as design and leading development and support of secured integrations between SAP and 3rd Party Applications
- Ability to work independently with strong time management skills to support multiple assignments effectively
- Research, analyze, apply, and test SAP support packages to assure up-to-date SAP functionality
- Participate in research, develop business cases, analyze business processes, complete complex configuration, prepare and execute testing plans, coordinate user testing, identify and solve problems and document processes and procedures
- Must be high-energy, a solid team player with a passion for achieving successes in a timely manner
- Strong SAP Organizational and Personnel Administration knowledge is required
- Strong understanding of the Employee Life cycle from Recruiting to Retiring
- Proficiency in systems analysis, design, development, testing, and documentation
- Advanced analytical and troubleshooting skills
- Ability to write both functional and technical documentation
- Must be able to work collaboratively as well as independently
- Closely adhere to all system change control policies and procedures protecting data and functional integrity
- Usage of HP’s ALM testing tool
- Experience working within the SAP HCM module with unionized employees is desired
- Ability to read union contractual language and translate it into SAP HCM impacts is a plus
- Working experience and configuration knowledge with SAP Time Management and Payroll components is a plus
- Working experience and knowledge about SuccessFactors HCM modules and integration with SAP HCM in a hybrid solution is a plus
- A bachelors degree in Business or Information Technology or Computer Information Systems
- Prefer experience in Information Technology with at least 5-7 years as a senior analyst or equivalent
- Prefer at least 3 years of applicable work experience in SAP HCM
20
Specialist, IT Tech Analysis Resume Examples & Samples
- Assist internal customers with data migrations with focus on end to end ownership for customer satisfaction
- Assist with new system setup throughout the Dell Campus as required
- Addresses and resolves hardware, software and customer issues
21
IT Tech Resume Examples & Samples
- Help Desk User assistance and support with computer systems mobile phones, office phones, printers and peripherals – Level 1
- User level hardware and software systems integration and support – Level 1
- Completion of CompTIA exams and/or Microsoft certifications are preferred
22
IT Tech Senior Analyst Resume Examples & Samples
- Analyze business processes, complete complex configuration, prepare and execute testing plans, coordinate user testing, identify and solve problems and document processes and procedures
- Ability to work independently with strong time management skills to support multiple tasks effectively
- Ability to collaborate with department users, sponsors and stakeholders to gather requirements
- Ability to work with other teams (business areas, functional teams, development teams) as needed to resolve problems and implement changes
- Create and maintain thorough and easy to follow job aids, business process procedures and functional documentation
- Proficiency in systems analysis, design, development, testing and documentation
- Advanced analytical and troubleshooting skills with ability to solve complex technology problems
- Experience implementing or working with an Enterprise Content Management solution
- Knowledge of Archive Systems, structured and unstructured
- Understanding of Generally Accepted Record Keeping Principles
- Familiarity with e-Discovery Reference Model (EDRM)
- Experience leading a team or group effort
- A bachelor’s degree in Business or Information Technology or Computer Information Systems
- Prefer at least 3 years of applicable work experience in an Enterprise Content Management system
23
Specialist, IT Tech Analysis Resume Examples & Samples
- Responsible for customer satisfaction through effective handling of customer problems and queries till resolution
- Ensures proper escalation procedures are followed, detailed ticket documentation
- Analytical ability is required in order to resolve technical issues
- Degree in any discipline
- ITIL qualification is preferable but not essential
- Experience in Service Desk and Technical Support will be an added advantage
24
IT Tech Specialist Resume Examples & Samples
- 5+ years hands on development in Sitecore and .NET/C#
- Sitecore certified developer
- Ability to develop sound technical solutions using coding best practices
- Ability to transform business requirements into technical solutions
- Ability to lead a team of developers to implement solutions
- Experience in Agile methodologies
- In-depth knowledge of Microsoft Team Foundation Server
- .NET Webforms and MVC
- Solr, Lucene
- Google Search Appliance
- Caching strategies (Redis)
25
Quality Technician / IT Tech Resume Examples & Samples
- Develop and maintain internal Quality System
- Administrative operation of the Quality Management System
- Administration operation of the vendor and internal PPM (parts per million) system
- Administration operation of the internal defect system
- Administrative operation of the vendor and internal scrap system
- Administration support of Ameridrives off-sight manufacturing facilities
- Quality Assurance input within the Approved Supplier Program
- Quality Assurance record retention
- Strategically plan to achieve quality objectives from Policy Deployment
- Implement and maintain quality procedures
- Responsible for setting, directing and measuring weekly, quarterly and annual quality goals that support policy deployment
- Champion the ISO9001:2000 program to ensure compliance and maintenance of ISO certification
- Discuss questionable dimensional and geometric tolerances with Design Engineers
- Interface with all departments to discuss quality related issues
- Coordinate train and assist in internal and supplier quality audits and inspections of operational and supplier programs and processes
- Plan and develop methods, procedures and schedules to conduct a continuously improving quality process
- Type new and revise existing quality and manufacturing procedures
- Experience in Environmental Waste Stream documents
- It duties included
26
Lead IT Tech Resume Examples & Samples
- Ensures timely fulfillment of request tasks received from other IT, business groups and other customers
- Proven experience supporting SJHS technology, standard and custom applications with subject matter expertise in multiple business critical applications
- Provides after-hours support as required or on-call as required
- Acts as a technology resource on small projects when needed
- Other duties as requested or required
- Routers and switches
- Switching L2 fundamentals, iVLANs, 802.1q, 802.1w,
- 1d, SPAN, RSPAN, ERSPAN
- Routing-Routing fundamentals, BGP, EIGRP
27
IT Tech Resume Examples & Samples
- Provides creative solutions to technical problems
- Handles multiple incoming priorities effectively
- Meets or exceeds current required Service Level Agreements for issue resolution
- Escalates problems that can't be resolved to the appropriate teams in a timely manner
- Completes ongoing documentation of new processes and procedures
- Assists department with identifying the impact of new version/system upgrades
- Communicates downtimes, upgrades, and essential information to appropriate leadership
- Keeps Supervisor or Manager apprised of workflow problems, project status and suggestions for
- MS Office Certification
28
IT Tech Resume Examples & Samples
- Configures, implements and maintains network infrastructures to ensure continuous and uninterrupted LAN/WAN and security services
- Performs software installations and upgrades of in-house software package deployments
- Installs and tests various communications equipment and services to specified configurations and ensures proper working order for new or updated network service
- Some travel maybe required for customer on-site installations
- Performs other duties, tasks or projects as requested and assigned by supervisor or management
- Bachelor Degree a plus
- Experience with SQL Server database replication is a plus
- Experience with SQL Scripting is a plus
- Experience with SQL Reporting Services and Report Designer is a plus
- Proven experience as IT Technician or relevant position
- Understanding of UDP and TCP/IP Protocols
- Use of SQL Management Studio
29
IT Tech Lead-fusion Resume Examples & Samples
- Working within and leading efforts in Software Development Lifecycles and methodologies including agile, scrum, iterative & waterfall to support the success of the larger IT organization
- Learning rapidly and continuously taking advantage of new technologies, concepts and business models; demonstrating a history of staying current in emerging technology trends
- Displaying initiative and an ability to lead others, and develop applications team disciplined manner
- Researching and evaluating emerging technologies and novel approaches in order to make recommendations to enhance business processes and/or create competitive advantage to PwC; and,
- Leveraging business knowledge and interpersonal abilities to build, maintain, and influence relationships with senior leaders in IT and stakeholders
- Collaborating with multidisciplinary teams in resolving complex technical issues: providing design guidance that follow the enterprise architecture vision and adheres to applicable application technology guidelines; and understanding and mitigating the impact of technical design to security, performance and data privacy
- Utilizing and applying robust analytic thinking with the ability to identify, debug, and resolve technical issues
- Participating in application solutions including assisting with planning and architectural design, development, resolution of technical issues, and application rationalization
- Collaborating with Solution Architects and Developers to provide technical design guidance that will align with the strategy and applicable technical standards
- Working independently to evaluate and make strategic decisions that will address specific technology design needs and issues within their technology area
- Participating in the development of thought leadership to influence their sphere of technology in the use of innovation to advance business capabilities
- Providing coaching and technical mentoring to more junior developers; and,
- Achieving significant contributions within a small team of developers to lead teams and deliver solutions within an Agile methodology, whilst ensuring quality, timeliness and team-wide adherence to good architectural practice and guidelines
- Modern web application development [e.g. AngularJS, NodeJS, Python, CSS3, Boostrap]
- Mobile application development [e.g. iOS, Swift, Android, Java, Apache Cordova, PhoneGap, Ionic]
- NoSQL databases [e.g. DocumentDB, Cloud Datastore, MongoDB]
- API management [e.g. Azure API Management, Google Cloud Endpoints]
- Cloud-based platforms and services [e.g. Google Cloud Platform, MS Azure, AWS]
- Continuous integration/continuous deployment [e.g. Git, Jenkins, TFS, Puppet, Chef, Maven, Gradle, Ant]
- Scripting and Automation [e.g. Bash, Powershell, Google Apps Script]
- Unit testing using JUnit and related tools
- Data Integration Tools [SSIS, Informatica, API Management, Enterprise Service Bus, and Rules Engine]
- Source control using one of Git, Subversion, TFS
- Enterprise Application Integration and Identity Management (IdAM); and,
- Data Warehousing, Business Intelligence, and Reporting
30
Retail Store Systems Retail Systems IT Tech Resume Examples & Samples
- Provide on-going support and end-user training on retail store systems (applications on POS workstations and peripheral devices)
- Solid communication skills and displays a proactive approach to issues and drives to resolution
- Provide weekly project and support updates to Sr. Management and Retail partners
- Coordinate all technical requirements for new store openings and remodels
- Prior experience with polling architecture and troubleshooting, retail POS systems configuration, store merchandising and replenishment business processes
- SDLC and Project management experience including developing/writing/executing test procedures and scripts
- Prior experience troubleshooting SKU scanners, PIN Pads, windows-based applications, and other retail POS equipment
- Ability to investigate and analyze information and to draw conclusions
- Ability to determine computer problems and to coordinate hardware and/or software solutions
31
Retail Store Systems IT Tech-temporary Resume Examples & Samples
- Work as a team member with other technical staff, such as networking, to ensure connectivity and compatibility between systems
- Maintain confidentiality with regard to the information being processed, stored or accessed by the network
- Document system problems and resolutions for future reference and distribute appropriately
- Flexible work schedule and on-call during evenings and weekends, as needed
- Provide user support of office equipment, printers, and computer workstations as needed
- Bachelor Degree in Information Systems preferred
- Prior experience implementing and troubleshooting point-of sale systems, CRM, web based technologies, and other in store mobile applications
32
IT Tech Spt Analyst Resume Examples & Samples
- Monitor and respond to events and alerts effecting mission critical computing environment using multi types of monitoring tools including HP OpenView and SCOM
- Resolve issues at first point of contact using multi platform skills including UNIX, Linux, and Windows Operating System. Must know UNIX command line and VI editor
- Able to provide Event Management (SEV1) support during crisis situation, set priorities, divide/share the load
- Support batch processes running in UNIX, Linux, and Windows environment
- Support backup jobs, load unload tape drives, restore files, monitor, track and restart backup jobs using netbackup tools
- Support account management including Create, Terminate and Permission type of requests using multi platform systems
- Participate in hardware installation and configuration projects as required, including working in high availability Data Center environment and inside clean room (Fab) environment
- Track problems, changes, and service requests until resolution, utilizing online problem management systems like Remedy,Service-now and Samanage
- Good customer support experience, communication skills both written and verbal, and teamwork experience
- Able to follow documented Policy and procedures accurately and in timely manner (motivated, take initiative, and being proactive)