IT Technical Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the it technical job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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R Stroman

Ramon

Stroman

8102 Chaz Hill

Phoenix

+1 (555) 693 2683

8102 Chaz Hill

Phoenix

Phone

p +1 (555) 693 2683

Experience Experience

Dallas, TX

IT Technical Lead

Dallas, TX

Hammes-Batz

Dallas, TX

IT Technical Lead

Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
Manage parts of software development related to Real-time Analytics platform that support the global asset management business
Works with functional managers to establish and maintain technical standards and guidelines for their area
Works with functional manager to review and evaluate new technologies that may be beneficial to current and upcoming project work
Develops and designs high level technology within network, communication, and hardware systems
Act as a liaison for the technical team to the project management team and IT management
Evaluates application software packages and makes recommendations to management

Philadelphia, PA

IT Technical Lead, West Coast

Philadelphia, PA

Streich and Sons

Philadelphia, PA

IT Technical Lead, West Coast

Strong business acumen and working knowledge of applications/business processes
Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery
Provide direct user support and administration for Facebook’s corporate resources, tools and applications and driving performance
Effective management and prioritization of all IT escalations including support and maintenance of local server, network and telephony infrastructure
Build an IT Service delivery model for the Americas region including metrics, process and a framework that includes data measurement and customer sentiment
Establish strong relationships with IT Service owners (helpdesk, logistics, AV/VC, Event Operations, Corporate Networking, Infrastructure, SalesApp support) and the business (sales, marketing, engineering, HR, finance etc.)
Prepare the office for new product / service releases and stay on the forefront of emerging industry practices, ensuring compliance with IT security and general controls

present

Dallas, TX

IT Technical Engineering Analyst Senior

Dallas, TX

Krajcik, DuBuque and Gibson

present

Dallas, TX

IT Technical Engineering Analyst Senior

present

Lead root cause failure analysis of problems and assist in the development of corrective action and continuous improvement plans
Function as a service lead and liaison between Enterprise Systems and managed service providers of assigned computing environments
Assist the Global Security Team with network security design, audit, reviews and remediation
Provide Tier 2 & 3 support for and mentor the Global Network Operations Team
Contribute to process improvements, identifies inefficiencies, and develops policies and procedures
Provide guidance to other team members working on systems projects or support incidents
Create and maintain technical roadmaps

Education Education

Bachelor’s Degree in Computer Science

New York University

Bachelor’s Degree in Computer Science

Skills Skills

Good knowledge on any relevant opensource projects is
Good knowledge in using github as repository
Good verbal and written communication skills; ability to work effectively in a team. Web Technologies
Understanding of Software Test methodologies, and testing tools. Strong understanding of Basic Database Administration. General Project Management (developing)
Good knowledge in BW and AMX administration for build and deployment
Expert knowledge on XML and JSON
Strong fundamentals in Tibco Business Works
Knowledge of Tibco Business Events is
In depth knowledge in implementing Security policies for Tibco products
Strong fundamentals in Tibco BW adapters especially SAP Adapter, ADB, FileAdapter, etc

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15 IT Technical resume templates

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VP-ttr IT Technical Lead Resume Examples & Samples

Expert java developer with proven experience in multi-threading; Unix/Linux shell scripting; XML processing; messaging; transaction management; RESTful services and desiging fault-tolerant, high throughput processing
Strong design skills and experience working with high-volume data sets and high-throughput messaging and batch systems
General understanding of the finance markets and financial products
Good knowledge of one relational database server, preferably SQL Server. Able to implement tables, views, stored procedures and write SQL statements
Excellent understanding of the full SDLC lifecycle including both waterfall and agile methodologies
Track record of building productive working relationships with other technology teams, business users and senior stakeholders
Certified scrum manager who has successfully delivered agile projects within a financial environment

Field IT Technical Systems Principal Resume Examples & Samples

Using performance reporting and user analysis to identify appropriate user training initiatives to ensure the highest levels of knowledge and adoption of technology in relation to the software and systems Facebook utilise
A stakeholder for driving enhancements and improving support for all IT
Drive internal communication and priority within the business and Facebook headquarters to ensure constancy across organization
Project manage field specific components related to operational goals
Proven relationship skills that carry across the technical spectrum and multiple geographical locations
Participate with 3rd parties in the developing and maintaining service level agreements

IT Technical Lead, West Coast Resume Examples & Samples

Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery
Effective management and prioritization of all IT escalations including support and maintenance of local server, network and telephony infrastructure
Build an IT Service delivery model for the Americas region including metrics, process and a framework that includes data measurement and customer sentiment
Drive communication and priority within the business and global teams to ensure constancy across organization

IT Technical, Korea Resume Examples & Samples

Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery
Establish strong relationships with IT Service owners (helpdesk, logistics, AV/VC, Event Operations, Corporate Networking, Infrastructure, SalesApp support) and the business (Sales, Marketing, Engineering, HR and Finance etc.)
Develop, coordinate and lead local and worldwide IT projects and initiatives. Drive communication and priority within the business and global teams to ensure constancy across organization

IT Technical Lead Resume Examples & Samples

Proven technical support and development experience on PTC FlexPLM
Experience with TradeStone or other Sourcing Systems a major plus
Typically has over 3-5 years of experience in multiple IT areas
Requires advanced to expert level knowledge and understanding of architecture, application systems design and integration as well as broad knowledge in other disciplines/technologies/processes that
In-depth knowledge of state-of-the art programming languages and approaches in

Senior Associate, IT Technical Lead Resume Examples & Samples

Identify the scope of Data & Analytics capabilities used in audits, review the D&A-driven audit reports, and understand the insights gained in the audits and how the analyses are used to plan and execute the audits
Prepare audit workpapers to document data processing procedures and data validations
Minimum three years of experience with a public accounting or consulting firm performing audit support and data analytics through general IT controls
Bachelor’s degree from an accredited college/university required; Master's degree from an accredited college/university is preferred
SAP or Oracle application knowledge focusing on specific business processes such as order to cash or purchase to pay or record to report; therefore, in-depth knowledge of SAP FI or MM or SD modules, which is documented by received SAP certifications or SAP consulting and implementation experience in the field
Strong communication skills and the ability to support multiple engagements at once; strong project management skills preferred

Associate, IT Technical Lead Resume Examples & Samples

Support the use of Data and Analytics (D&A) in audits, including the use of data extractions and analyses from large scale ERP systems
Communicate with engagement teams the technical implications of D&A Tools, including extraction of data, processing of data, and delivery of reports
Partner with client technology teams to understand the technical configuration of the client's environment; discuss the technical implications of performing the data extractions and further analysis needed by KPMG audit teams
Work with a range of technologies and audit analytics tools, including SQL, MSBI tools, IDEA, Monarch, Excel, and Qlikview
Minimum one year of experience with a public accounting or consulting firm
Bachelor’s degree from an accredited college or university with a major in either Accounting or Computer Science with a concentration in Systems database management focusing on Microsoft SQL Server technology
Experience performing journal entry testing with IDEA, KDAT, or similar tools is preferred
Database management knowledge focusing on Microsoft SQL Server technology, including writing SQL stored procedures and data modeling
Strong communication skills, the ability to support multiple engagements at once, and the aptitude to gain strong project management skills IND2016

IT Technical Lead Resume Examples & Samples

Lead initiatives regarding the research, identification, and implementation of new technologies and technical methodologies
Identify, evaluate, and recommend emerging technologies and technology service providers
Research new solutions and create information briefs to describe potential technical solutions to customers
Responsible for building the long-term strategic architecture roadmap for all systems and related services, aligned to the organization's enterprise and security architectures framework
Communicates the design, capabilities, alternative approaches, risk, schedule, and options of the team's IT services professionally to the customer and leadership
Coordinates the activities of others (customer, team members, and external stakeholders) and manages customer expectations and requirements
Assists customer and Project Manager in defining project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports when required
Conducts team meetings and serves as technical leader and mentor to a group of engineers and systems administrators, ensuring adherence to quality standards and reviewing enterprise architecture deliverables for accuracy
Applies high-level business and technical principles and methods to very difficult technical problems to arrive at creative engineering solutions
Strong experience in a large enterprise environment with a high level of customer focus in fast paced environment
Experience supporting Windows Server 2008
Experience supporting Windows servers within a virtual environment
Red Hat Linux
Experience supporting applications and tools such as Microsoft SCOM, Microsoft SQL Reporting Services/Queries, Microsoft SCCM, HBSS, Service Desk Management, CMDB tools, Service Catalog, Hyper Convergence Technology
IT Asset Management tools within enterprise environments such as CA Technologies, Remedy, ServiceNow, etc
Experience with architecture using DODAF, and designing and implementing solutions
CompTIA Security+ CE Certification
One advanced certification such as Microsoft Certified IT Professional (MCITP) or Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Systems Engineer (MCSE) or VMware Certified Design Expert (VCDX) or VMware Certified Advanced Professional (VCAP)

EBS IT Technical Manager Resume Examples & Samples

Provide production support on all aspects of the Oracle Financial and Supply Chain Applications environment
Meet with the user community to understand business processes and gather requirements
Exceptional ability to diagnose and solve system problems while working under pressure to meet aggressive deadlines in a limited resources environment
Ability to work effectively with Oracle Support to resolve Service Request (SR) issues
Team player who can work in a collaborative Oracle Financials Applications environment which integrate with custom .net applications and Oracle Human Capital Management Applications
Prepare requirements, project scoping, design, testing, and user documentation to be used for solution design and build purposes
Communicate issues effectively to system analysts, work with them to create solutions, verify fixes, perform regression testing and assist in deploying solutions
Compose online recorded training courses and provide training to the users
Direct and manage a group of functional resources
Design, develop and execute test plans for Oracle Financials Applications
At least 8 years’ experience of hands-on functional experience in Oracle Financial and Supply Chain Applications Release 11i and Release 12 environments experience of writing complex SQL queries
Proficient with General Ledger, Fixed Assets, Accounts Payable, Accounts Receivable, Purchasing, Internet Expenses, Cash Management, Inventory, BOM, WIP modules of Oracle Financials Applications with functional and technical understanding
Should have performed multiple full cycle implementations of Supply chain modules such as iSupplier, iProcurement, Oracle EAM, Supplier Life Cycle Management and Oracle Order Management
Experience with Advance Supply Chain Planning is highly preferred
Should have experience with one or more full cycle implementation of Oracle Financials application with configuration of GL, FA, AP, AR, PO, FA, IE, CM, INV, BOM, WIP modules
Strong verbal and written communications skills, with the ability to convey business and technical concepts to subject matter experts and non-technical professionals

IT Technical Lead Resume Examples & Samples

Ability to work in a technical lead role to coordinate a team of resources to ensure quality and timely delivery of projects
Works with functional managers to establish and maintain technical standards and guidelines for their area
Works with functional manager to review and evaluate new technologies that may be beneficial to current and upcoming project work
Participate in the technical design review process to ensure high quality technical designs
Plan and oversee the development and support of specific IT areas and systems
Plan and direct activities related to introducing new services, products and processes
Coordinate technical tasks and work effort
Acts as an escalation for technical issues and support
Lead technical teams
Performs as a mentor on process and techniques to assure proficiency within the team
Performs research and analysis on new technology and business practices with the team
Align solutions within the overall IT strategy
Assures best practices are defined and followed
Drives consistency across applications and projects wherever possible
Implement project management methodologies to ensure project success
Prepare and utilize project plans for significant IT development, enhancement and maintenance efforts
Develop and direct activities to increase systems and application availability
Act as a liaison for the technical team to the project management team and IT management
Communicate regularly with internal and external customers
Degree in Computer Science or Management Information Systems OR equivalent external work experience
Plus minimum of 6 - 8 years work-related experience required in information technology or a relevant Jabil IT position

IT Technical Manager Resume Examples & Samples

Deep knowledge of Informatica toolset and Oracle Operational Data Store including practical experience of solution design and development with this toolset,
Well developed team leadership skills and communication skills, with proven experience of leading small development team onshore and offshore through the medium of English (both verbal and written),
Experience with ETL Concepts, tools and platforms
Experience with and deep knowledge of systems and the integrations between technologies,
Experience in data migration, writing queries to understand data and relationships, creating technical specifications from ETL mapping documents,
CRM experience (preferably Veeva or SFDC ) and Web Service knowledge and experience
Planning: Managing team capacity and allocating the work across the development team. Drive product implementation projects with customers to successful completion
Design: Translating business requirements into technical designs
Documentation: Write and produce technical documentation
Compliance: Ensuring the technical application delivery is fully compliant with GSK IT and Regulatory standards
Communication: Write and present knowledge base documentation for target end users
Problem Management: Working with service team to analyze complex production problems and designing solutions to address issues
Consultation: Providing consultation on technical matters to IT Groups, Programmes, Projects and Business team

IT Technical Manager, AEM Resume Examples & Samples

Proven experience of maintenance and management of large, flexible, scalable and supportable IT systems
Experience with AWS platform,
Experience with AEM or Sitecore experience

IT Technical Manager, Salesforce Resume Examples & Samples

Bachelors degree in IT or Engineering field,
Fluent English (both verbal and written),
Well developed leadership skills, as well as cooperation skills, proven experience of leading development team,
CRM development experience
Experience with Salesforce/Veeva platform

Global IT Technical Liaison, ESH Resume Examples & Samples

Partner with the IT organization to logically package and transfer ESH application knowledge to 3rd parties so they rapidly achieve independence from the IT Technical Liaison, ESH to deliver and own outsourced support
Deliver system administration, technical and application configuration support for the ESH Management System
Drive continuous improvement in business processes and data quality that feed into our global management system to properly associate injury/illness/vehicle incidents with hours worked and miles driven, as well as off-the-job safety outreach impacts
Accelerate development and use of existing or new tools/technologies to streamline business processes outside the ESH management system
Serve as an ESH process design SME to complement and partner with the Global and Regional ESH leaders and committees; ESH Management Systems Team; business users; and, enabling internal/3rd party service providers
Contribute to the development of the ESH backlog (and innovation) pipeline methodology for ideation, qualification, selection, and implementation
Expand use of self-service data visualization tool (Spotfire) by integrating complex datasets, or data structures, to facilitate our goal of delivering the right information to the right user at the right time
Complement ESH Data Analyst role by: simplifying and automating core reporting activities to expand capacity; temporarily augmenting application support associated with access requests and distribution lists. These efforts will improve data quality by performing quality assurance diligence and maintaining timely, accurate and complete safety groups, location and organization hierarchy, driver and vehicle inventory. Additionally, this will involve designing, developing and using Business Objects, Sharepoint (TeamSites, Portals), Spotfire, Nintex, HTML/CSS capabilities to enable analyses, business productivity and improve visualization of ESH performance
Bachelors Degree in computer science, information systems or operations research required; Masters degree preferred
5+ years of relevant experience in project management, data management, data integrity, data mining, business intelligence/analytics or business systems analyst
Results oriented with proven ability to drive continuous improvement by expanding capabilities of existing or new tools/technologies
Preferred candidates will have an understanding of relational databases and possess strong technical skills with relevant experience in ESH management systems, vehicle safety, sustainability systems, mobile applications and geospatial technology
Proven experience with tools such as SAP, Business Objects, Microsoft (Excel, PowerPoint, Project) and Sharepoint. Preferred candidates also have experience with Intelex or other ESH management systems, Nintex, Spotfire, HTML, CSS and JIRA
Ability to collaborate with internal/3rd party software developers, technical architects, test engineers, and support personnel to develop requirements and produce innovative, high quality product, data, and service solutions
The successful candidate will develop a thorough and direct understanding of supported business functions and relationships within the technical and business teams. This position will lead product, data and service solutions by defining and documenting requirements, design processes, define limitations, develop and implement solutions project life cycle from planning, development, and production implementation through post-implementation support
Elicit, define, gain consensus, and manage requirements using techniques such as facilitated workshops, individual interviews, prioritization exercises, and sponsor validation
Possesses advanced analytical skills and be able to think through complex, multidimensional problems and drive solution design and development
Preferred candidates have experience working in an Agile environment as part of a scrum team with demonstrated experience creating and documenting detailed requirements, user stories/specification by example, business processes, fit/gap analysis, and business cases for IT software or systems solutions and communicating functional design specifications
Proven ability to reconcile input from multiple sources to build and drive the feature development plan for an application or solution
Manage multiple assignments simultaneously and the ability to work independently in a changing business environment
Travel – less than 10%

IT Technical Engineering Analyst Senior Resume Examples & Samples

Bachelor’s degree or associate’s degree required with a major in Computer Science or related preferred
For those candidates with an associate’s degree, 5+ years of relevant Mosaic experience is required
Microsoft or Unix education and/or certifications a plus
5+ years of experience in the design and support of systems solutions
Experience with the development of operational support processes and procedures
Microsoft Office (Word, Excel, Outlook, Access, Visio, Power Point)
Significant technical knowledge in the following technical areas: IP internetworking, , Wireless, WAN protocols, IP routing protocols, Citrix/WTS environments, Server-based Operating Systems, Data Center and Outsourcing
Strong grasp of current and future business computing products, practices, and technologies
Ability to work with employees at all levels of the organization
Ability to successfully manage conflict
Demonstrated problem solving techniques and strong analytical skills
Ability to adapt to a continually changing business and work environment and manage multiple priorities
Demonstrated critical thinking and decision making skills
Proven ability to engage on multiple assignments and consistently meet deadlines
Able to work flexible hours and be available for off-hours maintenance to critical systems as required

IT Technical Lead-ms Dynamics Ecrm Resume Examples & Samples

10 -12 Years of development experience in the Information Technology field, with focus on Microsoft Dynamics implementation
Extensive working experience (5 - 7 years) in Customizing MS Dynamics product in Sales, Service, and Marketing modules
Gathering business requirements and analyzing end user needs to provide best solution that meet the ask
Designing and implementing the CRM technical solutions based on the industry best pratcice and platform long term goals
Knowledge to customize Microsoft Dynamics CRM 2015 using out of the box configurations.or workflows
Hands-on Data Migration experience while woking with SSIS packaging & Stored Procedures
Extensive experience in creating plugins, JavaScripts, custom workflow development, and API integrations within MS Dynamics
Implement and promote design that enables optimized and stable solution
Produce all required document deliverables as per Bank of West PM-COP guidelines
Lead or be an active participant in design review meetings with architects and developers for other systems that integrate with the ECRM platform
Participate and contribute during all phases of the SDLC of the project while ensuring that project deliverables are met on time and with the highest quality
Support production incidents for resolution and perform and publish root cause analysis
Adhere to the industry standard Version Management process and coding practices
Implement best practices for MS Dynamics development and implementation
Guide and mentor other CRM developers on best practices around development, integrations and configuration tasks
Ensure solution is unit tested for every new functionality and also provide guidance to the QA team on testing approach and scenarios for the CRM platform
Extensive working experience with Offshore- Offsite teams and Vendor teams
Be a 'go to' person for all MS Dynamics questions or needs
Has excellent troubleshooting skills & strong Oral and written communication skills
Skills Area
Expert in Microsoft Dynamics CRM 2015
Well versed in .NET technologies, which includes C#, ASP.NET, ADO.NET, Web services and WCF
Working knowledge of SQL and SOAP/REST technologies
Tools Area
Practical experience with set up, installation of MS Dynamics 2011, 2013, 2015
Tools such as Visual Studio.Net, Visual Studio 2012, 2013 and Visual Source Safe
Expertise in SQL Server database, SSRS & SSIS reporting tools
Hands-on experience with usability of SOAP-UI, SubVersion, TFS & SQL programmer

IT Technical Engineering Analyst Senior Resume Examples & Samples

Associate’s degree required. Bachelor’s degree in Computer Science or related major preferred
CCNP Collaboration or Voice a plus
CCIE a plus
5+ years of experience in the networking/voice field
For those candidates without a bachelor’s degree, 5+ years of relevant Mosaic experience is required
Experience with Cisco Telepresence including DX/SX series endpoints, Polycom HDX endpoints, etc
Experience with Cisco Unified Communications and Telepresence applications, including Call Manager, Unity, IM&P, VCS, Expressway, MCU, TMS, TMSXE, and Conductor
Experience with IP Telephony protocols, including SIP, H323, and MGCP
Experience with supporting and troubleshooting Quality of Service and Multicast
Strong knowledge of IP protocols, Cisco IOS, switching/routing protocols and Firewall Traversal for H.323 and SIP video
Solid experience setting up and managing WAN/LAN monitoring applications
Proven experience as technical lead of network/voice engineering teams
Must be able to create and manage Operational processes and procedures
Strong verbal, written, listening and presentation communication skills
Ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding
Ability to be a teamwork role model for others
Self-motivated, highly professional and results-oriented
Willing to share knowledge with the team and provide input for solutions for technology driven projects and issues

IT Technical Lead, Sequencing Resume Examples & Samples

Own all aspects of on-site IT support at RSC, including Desktop, Network Infrastructure, Application, and Systems
Lead all efforts to architect, deploy, maintain, and optimize the RSC IT infrastructure in support of R&D activities
Engage with all site owners to forecast demands and define strategic infrastructure plans
Partner with Global Solution Architects to drive technology innovation while adopting Roche quality and maintainability standards
Establish a dependable issue resolution process that can meet the critical and time sensitive needs of the company
Mentor and help develop IT team members
Provide periodic and quality communications to the team

IT Technical Administration Specialist Resume Examples & Samples

The business needs of each line of service sponsors assigned
The technical environment in the services being offered; and,
Service management of all Line of Service-sponsored applications as well as some cross-line of service and enterprise applications
Govern, monitor, and shape IT production services for a specific Line of Service as well as cross-line of service applications hosted within the Data Center
Deliver satisfaction to sponsors, stakeholders or users through active management of an application or environment
Manage customer relationship management, problem management, management of small efforts and operational requests, financial management and facilitation of miscellaneous IT-driven requests; and,
Apply Information Technology Infrastructure Library (ITIL) principals to deliver quality service to application sponsors, stakeholders and users, by acting as a primary point of contact for the production application or environment

IT Technical Resume Examples & Samples

Participates as a technical / infrastructure architect of development team or teams; may lead a small development team. Performs analysis of functional and business requirements. Prepares code stubs for others. Completes code to implement solutions as needed
Contributes to design activities; may design solutions
Codes independently; participates in code reviews and may lead in-depth or broad technical knowledge to maintain one or more technology areas (e.g. Database Administration). Performs solution design. Applies HP and 3rd party technologies to highly complex infrastructure and software solutions. Independently implements end-user or enterprise infrastructure of moderate complexity or services prepared by more senior technologist for more complex solutions
Typically a technical Bachelor's degree or equivalent experience and a minimum of 10 years related experience or a Master's degree and a minimum of 6 years of experience
10 or more years of experience writing code (such as, and not limited to, Java, C, C++, C#, VB.Net; databases like SqlServer/ Oracle; and Testing tools
Experience of multiple full release cycles. Understanding of modern software development methodologies (Object)
Understanding of modern software development tools and SCM
Understanding of Software Test methodologies, and testing tools. Strong understanding of Basic Database Administration. General Project Management (developing)
Customer/ Vendor Management. Business Analysis
Good verbal and written communication skills; ability to work effectively in a team. Web Technologies
Strong fundamentals in Tibco Business Works
Expertise in developing SOAP and REST Webservices in Tibco BW
In depth knowledge in implementing Security policies for Tibco products
Strong fundamentals in Tibco BW adapters especially SAP Adapter, ADB, FileAdapter, etc
In depth knowledge and experience in Tibco EMS and its integration
Strong fundamentals and experience with Tibco AMX Service Grid implementation
Strong fundamentals and experience with Tibco AMX BPM
Good knowledge in BW and AMX administration for build and deployment
Good knowledge in using github as repository

IT Technical APM Manager Resume Examples & Samples

Provide strategic over site for Service Tooling
Have a good understanding of all Service Management and Monitoring Tools and when they should be used in SL
Interface with Product Vendors and specialists
Interface with OIT and testing functions to deliver one holistic service view
Interface with OIT to develop tooling strategy that integrates with Service Now and SCOM
Interface with vendors and drive dashboards and event management initiatives
Oversee currency and road maps for all tools
Provide thought leadership with SPLUNK toolset
Support early integration of Delivery portfolio and project work with Service Tooling
Support early integration of Testing work with Service Tooling
Matrix Manage a virtual team of Product specialists in SL
Reporting to Senior Service Manager
No budgetary responsibility but will be conversant with the operational financial framework and will operate within it
Performance/line management responsibility
Proactively managing multiple IT & Change Services to ensure appropriate prioritisation and focus of resources and communication of progress
Responding to rapidly evolving customer needs to ensure IT & Change services are constantly meeting changing demands often within aggressive timescales
Meeting an increasingly global demand for services providing service around the clock for different global territories
Reacting quickly, including during unsocial hours, to maintain IT & Change services and preserve IT & Change reputation in the business
Providing active leadership to create an engaged and high performing team, setting appropriate goals for each individual
Maintaining a broad understanding of the direction of the business to support forward planning and effective decision making
Excellent communication skills (written & verbal)
Adaptability and flexibility to any environment
Great listening and learning skills
Good personal skills
Self - driven & outcome oriented
Can do attitude
Driving and co-ordination skills
Project management certification (APM, PRINCE2 or similar)

IT Technical Manager Resume Examples & Samples

Bachelor’s degree and three years of relevant work experience, or a combination of education and relevant experience
Understanding of relevant technical knowledge and problem resolution throughout IT including application support, website programming, and hardware support
Strong customer relationship and consensus building skills
Ability to establish effective working relationships especially across international and cultural boundaries
Ability to motivate and mentor others
Ability to obtain and maintain current U.S. passport and obtain international visas as required

IT Technical Analysis Analyst Resume Examples & Samples

Responsible for ensuring that appropriate IT support processes and procedures are met by user community
Responsible for communication and notification to IT support groups and management of status of high severity issues and complex changes
Facilitates communication with users on their potential future business requirements
Support procedures and tools knowledge
Customer experience within IT expected
ITIL Foundations certification desirable
ComptiA+ Certification desirable

IT Technical Writing Year Round Intern Resume Examples & Samples

Use HTML to create accurate and concise documentation that clearly explains concepts to customers of various technical backgrounds
Work with subject-matter experts to create documentation
Perform the research needed to document assigned topics
Create and modify screenshots to enhance documentation
Create and edit documentation in a service management platform knowledge base
University students only, please, studying, technical communication, technical writing, English, or other related field of study. It must be an accredited program
Must not be graduating prior to May 2018
This internship is based in Cary, NC. To be eligible, students must be enrolled in a degree seeking program and not be graduating prior to the beginning of the internship

IT Technical Lead Engineer, Senior Resume Examples & Samples

Years of Experience: Minimum 8 years of experience
Educational: Bachelor Required
Responsible for production support and implementation of projects
Maintain customer focus and customer satisfaction
Adept at mapping client’s requirements, custom designing solutions & troubleshooting complex information systems management
Works with developer and BSA functional teams in resolving SAP database issues
Creates and maintains system specification and sub-system specification documentation
Experienced in SAP Implementations, EHP Upgrades and Maintenance
Experienced in implementation, upgrade and support on various Components like ECC, EP, BI, BOBJ, GTS, CRM, PI, HANA, Solution Manager, Content server, TREX and DR (Disaster Recovery servers)
Experienced in analyzing and solving day-to-day Production issues with client facing skills
Hands on experience with the following

Analyst IT Technical Analysis & Development Resume Examples & Samples

Bachelor degree at Information Technology System / Mathematics/Engineering
Minimum experience of 2 years in similar positions
Technical knowledge of system programming, data bases, .Net operating systems
Bilingual: English / Spanish. Proficient In Verbal and Written Communication. Portuguese is a plus
Knowledge on Project Management and Prolaunch methodology
Competencies: Builds Organizational Capability, Thinks and Acts Strategically, Gets Results

IT Technical Lead Resume Examples & Samples

Providing governance and guidance to third party suppliers both on- and off-shore
Defining the detailed design and architecture for the core IPF systems
Overseeing the development and maintenance of baseline design documentation of the core IPF systems
Database design, design patterns and service-oriented architecture
Software development cycles
Transact-SQL and SQL Server, including legacy versions
.net, including web services

IT Technical Lead Resume Examples & Samples

University degree in Computer Science (or related discipline) plus generally 10 years of directly related experience
Working experience leading IT projects & programs and managing IT teams
Experience with integration projects, using standard XML, and Biz Talk
Technical expert in area(s) of specialty

IT Technical Analysts Principal IN Resume Examples & Samples

Solution Assessment and Validation
SDLC Tools for Oracle Applications
Requirements Analysis
Data architecture
Positions require a Master’s degree in Information Technology, Industrial or Electrical Engineering, Management Information Systems or related field and 3 years of experience as an IT Business or Functional Analyst, Programmer Analyst, Applications Analyst, Systems Engineer, or related position
Alternatively, the employer will accept a Bachelor’s degree in Information Technology, Industrial or Electrical Engineering, Management Information Systems or related field and 5 years of experience as an IT Business or Functional Analyst, Programmer Analyst, Applications Analyst, Systems Engineer or related position

Bose CIS IT Technical Rotation Resume Examples & Samples

Bachelor of Science degree in a related discipline (Information Technology, Statistics, Data Science, or Computer Science)
Statistical and data analysis skills
Proficiency with Microsoft office products including Excel, Visio, PowerPoint, Access and Word
Analytical/problem solving and research skills
Demonstrated ability to interact with project owners, business analysts, and developers
Have a diverse technical background and cultivate innovation
Ability to elicit and articulate business requirements
Strong ability to conceptualize and think creatively
Understanding of Agile Analysis practices and traits
Ability to develop and propose solutions, effectively communicating the solution in terms that the business can understand and the CIS agile team can develop and configure from
Develop stories and provide clarifications to development team in an Agile framework to insure successful shared distributed agile outcomes and deliverables
Bonus: Familiarity with Jira software

IT Technical Lead Resume Examples & Samples

Develops technical and business relationships and integrates activities with other departments to ensure successful implementation and support of project efforts
Evaluates application software packages and makes recommendations to management
Participates with other IT members, customers, and other stakeholders in new product reviews, tests and pilots
Collects and analyzes business requirements for large, multifunctional projects
Performs feasibility studies, translating requirements into an appropriate design
Identifies conflicting business practices and integration issues, suggesting alternative solutions
Fosters and maintains good relationships with customer and IT colleagues to meet expected customer service levels
Individuals are competent to perform or integrate works at a high level, working at an in-depth level with in a technical or business area
Does not have direct project leadership responsibility, but is familiar with project management techniques and may lead projects, sub-projects or provide project administrative support
Possesses good coaching and consulting skills
Main challenge is identifying causes and implementing solutions to business problems in a multifunctional project; assessing and communicating issues of technology impact on the business
Shares responsibility with other team members to ensure on-time product delivery or satisfactory application development and/or support

Calm IT Technical Lead Resume Examples & Samples

Credit Valuation Adjustment (CVA) Calculation and hedging (Investment Bank)
Collateral Adjusted Valuation (CAV) hedging (Fixed Income Division)
Funding Valuation Adjustment (FVA) calculation and hedging (Investment Bank)
Leverage ratio compression portfolio optimization (Fixed Income Division)
You will have a strong C# knowledge with multi-threading and excellent design skills
Strong MS SQL Server and/or SSAS knowledge
Extensive experience in financial / trading related risk and instruments (preferably a CVA or Credit derivatives background)
In depth exposure to market and trade data within an Investment Banking environment
Ability to pick up any technical problem and run with it to reach a successful conclusion
Excellent communication skills (both verbal and written) to interact with key stakeholders
Experience as a development lead on technical projects, with an emphasis on Investment Banking front office risk and distributed systems
Experience working with and being a key part of global development team
A pro-active professional who is keen to deliver
A self-starter and self-learner, able to jump into any task

IT Technical Director Analytics Resume Examples & Samples

Define and establish a data integration and business intelligence vision and roadmap and drive its implementation
Evaluate, recommend and implement BI, Data science and Big Data tools and technologies e.g. Snowflake, AWS Kinesis Redshift, R, Python
Integrate data from various sources such as (but not limited to) SAP ECC, SAP CRM, Oracle databases, Sales Force, and outside 3rd party data sources
Partner with business stakeholders to design and implement solutions that allow them to work more efficiently and minimize room for error
Provide a platform to deliver accurate and timely reports, dashboards, and other data visualizations as needed
Provide leadership to BI/Analytics related operations and support activities; ensure SLAs; lead RCA, Corrective Actions and Continuous Improvement initiatives
Organize work and manage resources to tackle multiple business priorities across the company
Ability to lead and empower others to develop a high functioning team
Bachelor's Degree in Business, Computer Science, Information Systems, Engineering or equivalent degree/experience
Deep experience managing data warehousing, data Integration, and business intelligence is required
Expert-level knowledge of SQL (preferably Oracle)
Expert-level knowledge of ETL Tools (e.g. Informatica, SAP Data Services)
ERP experience highly desired (preferably SAP ECC)
Experience with Tableau or other data visualization tools is a plus
Familiarity with Agile development methodology is desirable
Experience in a high-tech, networking, manufacturing or other data intensive industry
Ability to prioritize and manage time effectively in a complex environment with competing priorities
Proven leader who combines technical expertise with well-developed business acumen
Strong analytic and problem solving skills leading to effective decision making
Ability to lead, inspire, guide and develop distributed teams

Engineering IT Technical Lead Resume Examples & Samples

Requirements Analysis - Describes how business analysts prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders
Intermediate level of relevant work experience required. 5-7 years of experience
Partner with Business unit engineering leaders to define long term and short term IT plans
Champion for Cummins IT Architecture standards(CTRM) & cybersecurity and help engineering software development community
Mobilize the resources to help engineering initiatives such as ALD(Analysis Led Design) software evaluation etc that require IT expertise
Manages relationship with Enterprise Engineering IT, Cybersecurity, Architecture teams as part of day-to-day operations
Identify , optimize and prioritize IT work
Ownership of mission critical systems such as Build Application and ensure high availability
Serve as project leader on some projects
Coaches and mentors project managers/Business Analysts across the organization on best practices and commonality
Responsible for People Management including work plan development, performance management, and people development
Advocate to the business function for utilizing systems to their maximum capabilities and building strong and open relationship between IT and business area

IT Technical Lead Resume Examples & Samples

Associate's or Bachelor's degree in a computer related field or equivalent work experience (6 years of experience equates to an Associate’s degree when defining “equivalent work experience”)
1+ years of technical design/development experience (with a preference towards Java)
Any ETL experience would be a plus
Desire to focus on application and system integrations
Forward thinking and ability to dig into this new environment – asking questions to build a deep understanding of the Salesforce environment
Strong collaboration skills to work across vendor, team, and business partner relationships

IT Technical Systems Senior Analyst Resume Examples & Samples

Problem determination and resolution
Networking and firewall administration
Wireless network administration
VoIP and telecom support
Performing on call duties as required
Performance monitoring and proactive correction of problems before they occur
Partner with peers and management to make informed and sound strategic decisions
Perform day-to-day general IT related administration tasks
Providing second level support for the client community
Develop test automation frameworks in collaboration with rest of the team
Perform proactive maintenance
5 to 8 years in a corporate IT environment, with hands-on experience including
Windows System Administration
Network Management
System Performance Analysis and Optimization
VMware Administration

It-technical Lead Resume Examples & Samples

Information Systems professional work experience
5 years experience working with C# and Microsoft .NET Framework
3 years experience with PowerShell, writing scripts and cmdlets
5 years working with Microsoft SharePoint. Knowledge of SharePoint 2010, and 2013
Knowledge of, and familiarity with, enterprise content management and unstructured data management concepts
Knowledge of, and familiarity with, enterprise records management systems

IT Technical Resume Examples & Samples

Be the local responsible for the Technology area and ensure the business continuity
Solves straightforward problems in end user processes and provides solutions based on practices, existing precedents or procedures
Provide technical support to employees on IT issues and create support tickets
Support administrative matters, coordinate the smooth operation of technology providers, support improvements made in the office
Assist in tracking quantitative and qualitative metrics to measure process and/or content (in case of editorial operations) quality. Provide fact-based interpretation and analysis of findings
Interlock with IT Vendor

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