LMS Administrator Resume Samples

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A Powlowski

Abner

Powlowski

20935 Ila Place

San Francisco

+1 (555) 229 3860

20935 Ila Place

San Francisco

Phone

p +1 (555) 229 3860

Experience Experience

Chicago, IL

LMS Administrator

Chicago, IL

Kuhic, DuBuque and Dach

Chicago, IL

LMS Administrator

Support the administration of the company’s performance management systems and processes
Develops and executes testing plans for any system changes or enhancements with documented outcomes
Loads SCORM, AICC, and Open Content Network courses/programs into Learning Management System
Provide content for the development of product documentation (including business/technical specs, training materials, user guides, etc.)
Will work closely with Learning/Talent Management professionals in utilizing the LMS within their respective areas
Manage roles, securities, and permissions associated with LMS access; develop and maintain LMS Governance plan
Curriculum build - Works closely with trainers to accurately define, design, develop and implement LMS curriculum build to support role-based training

Detroit, MI

Global LMS Administrator

Detroit, MI

Bashirian, Conn and Ullrich

Detroit, MI

Global LMS Administrator

Working with Talent Managers, this role creates learning plans in the LMS for targeted occupations; updates and revises learning plans as necessary
Establish and maintain positive, effective and collaborative working relationships with coworkers, systems user and the vendor
Provides regular communication and training to Learning/Talent Management professionals
Performs other duties as assigned by management
Perform systems analysis for new business processes and business process improvement
Vendor management - works closely with LMS vendor to report, track and resolve technical and non-technical system issues impacting end users
Manages and supports Chevron's new enterprise Learning Management System (SAP SuccessFactors)

present

Phoenix, AZ

Employee Development LMS Administrator

Phoenix, AZ

Schowalter-Howell

present

Phoenix, AZ

Employee Development LMS Administrator

present

Assists in creation, management, and enforcement of LMS standards, policies and operating procedures; drives continuous process improvement
Provide ongoing training data analysis for Learning & Development leadership team
Collect and maintain data from Learning and Development events and other initiatives
Support data entry of events including setting up new classes, running reports, and monitoring course enrollment
Scheduling CAAedu sessions including: Booking conference rooms, confirming speakers, setting up logistics
High proficiency with the Microsoft suite (Excel / PowerPoint / Outlook / Word, etc.)
Detail oriented

Education Education

Bachelor’s Degree in Business

Virginia Commonwealth University

Bachelor’s Degree in Business

Skills Skills

Instructional design experience
BS/BS in Computer Science, Business Administration, Learning and Development or related field
Understanding of quality systems
Highly collaborative
Results-driven, quick study to understand all areas of the business
Strong organization skills and attention to detail
Strong written and oral communication skills
Can work in a fast-paced environment and shift priorities as necessary
Ability to influence change across multiple groups and levels
Demonstrated ability to lead harmonization efforts across teams and sites

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15 LMS Administrator resume templates

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LMS Administrator Resume Examples & Samples

Assist with transition to and the validation of a standard LMS platform
Act as a technical project manager for smaller scale LMS onboarding projects
Responsible for performing administrative functions on the LMS as well as track completion of projects using online project management software, and MS Office business tools, especially MS Excel
Collaborates with the Director of HRIS in the review, testing, and implementation of system upgrades or patches/fixes
Responds to end-user and fellow LMS administrator support emails and provide technical support over the phone if needed
Teaches content owners and HR partners how to conduct key tasks within the LMS (e.g. run reports, create an ILT course, manage completions). Maintains LMS Administrator guide and creates internal training tools to ensure consistent application of standards
Minimum Bachelor’s degree or its equivalent
Minimum 5 years of experience managing an LMS is required
3+ years of business experience that includes training administration, or training content development/management preferred
2+ years of Moodle experience required
Hands-on knowledge of SCORM standard and authoring technologies, intranet design tools and multimedia applications required (including experience with eLearning authoring tools such as: Adobe Captivate, Articulate Storyline, Camtasia Studio, Lectora Inspire, etc.)
Instructional design experience a plus
Master’s degree preferred

Global LMS Administrator Resume Examples & Samples

Positive attitude; always willing to learn
Proficient in MS Office (Excel, Word, and PowerPoint)
Solutions-oriented mindset and not afraid to make recommendations and invent new ideas
Experience in content management, SCORM and/or AICC content standards
Strong customer service orientation while maintaining a high level of integrity and confidentially
Demonstrated trouble-shooting/problem-solving mindset and capabilities
Bachelor’s Degree in communications, computer science, or related fields
2-3 years’ work experience
Ability to troubleshoot common issues with PCs, Macs and multiple browsers
Experience with third-party Learning Management System (e.g., Cornerstone, SuccessFactors, Saba, Moodle)
Proficiency with eLearning authoring tool functionality including Storyline, Captivate, etc

LMS Administrator Resume Examples & Samples

Review training products to ensure compliance with applicable standards and specifications
Troubleshoot and resolve technical issues with SCORM content packages and custom eLearning templates
Modify and program build scripts for automating content packaging
Create and maintain the configuration of the LMS; evaluates and processes new configuration requests to the system
Reviews, uploads, and tests content and assessments
Manage roles, securities, and permissions associated with LMS access; develop and maintain LMS Governance plan
Implement automated testing and deployment tools
Develop content in HTML5 and ActionScript 3.0
Gather and write requirements
Provide customer support and troubleshoot LMS issues
Experience administering Learning Management Systems including loading, tracking, reporting, and other LMS functions
2 years experience with SCORM LMS Administrator
Detailed and organized; ability to re-prioritize tasks as needed
Strong follow-through capabilities
Ability to work independently and within a team
Excellent interpersonal and team skills
XAPI, HTML5, JavaScript, Learning Record Store, XML, ActionScript, ePub, SCORM AICC, Object Oriented Programming
Cornerstone OnDemand is desirable

LMS Administrator Resume Examples & Samples

BS/BS in Computer Science, Business Administration, Learning and Development or related field
Minimum 4 years of experience in LMS Administration is required
Experience in a GxP or other regulated industry required
Understanding of quality systems
Experience in curriculum design preferred
Experience in software/application testing preferred

LMS Administrator Resume Examples & Samples

Adherence to quality, quantity and timelines for all assigned tasks
Adherence to Novartis standards, in particular, quality, ethical, health, safety, and environment standards (HSE), and information security standards (ISEC
Ensures reproducibility of experiments and results
Refer to annual individual and team objective setting

Employee Development LMS Administrator Resume Examples & Samples

Scheduling CAAedu sessions including: Booking conference rooms, confirming speakers, setting up logistics
Support data entry of events including setting up new classes, running reports, and monitoring course enrollment
Support Employee Development team in delivering successful experiences including; logistics, attendee lists, venue details, and evaluations
Collect and maintain data from Learning and Development events and other initiatives
Assists in creation, management, and enforcement of LMS standards, policies and operating procedures; drives continuous process improvement
Organize program supplies, including technology tools used in learning experiences (iPad set up, storage closet, materials, etc.)
Provide ongoing training data analysis for Learning & Development leadership team
High proficiency with the Microsoft suite (Excel / PowerPoint / Outlook / Word, etc.)
Experience with data management
Comfortable with manual data entry
Strong analytics background
Ability to adapt and be flexible in various situations
Team player who takes initiative
Passionate about the entertainment and media industry

LMS Administrator Resume Examples & Samples

Scheduling all Instructor-Led Trainings (ILTs) and Virtual Instructor-Led Trainings (VILTs) to allow for learner self-enrollment
A dedicated learner who can quickly pick up how to use our LMS program
Customer-service mindset and focus
Detail-oriented and thorough when entering data into our system (to ensure accuracy)
Strong organizational skills and ability to self-manage time and tasks
Proficient at scheduling
Ability to work independently, with remote and/or virtual supervision
Basic Excel experience and computer savvy
Excitement around administration of a learning system
Takes pride in their work
Positive can-do attitude that is always willing to learn
Knowledge of Saba Cloud is a plus
Knowledge of Centra/Saba virtual classroom a plus
Knowledge of Sharepoint is a plus

LMS Administrator Resume Examples & Samples

Create infrastructure; revise infrastructure as necessary for learning curriculums
Manage the day to day administration of the LMS
Manage and track learning technology projects
Responsible for course uploads and deployments, alpha and beta testing, user/learner system management and interfacing with the vendor
Manage training records, including tracking and updating enrollment, user profiles, certifications and test scores
Ensure the accuracy and data integrity of the LMS
Play a leading role in LMS enhancements and upgrades
Manage LMS communication with a high regard for the quality of the end user experience
Create job aids and other training collateral to effectively document LMS processes and procedures
Customize LMS reports as requested
Troubleshoot LMS failures and discrepancies
Ensure that all user issues are resolved in a timely and efficient manner
Coordinate ILT courses and materials
Provide technical support, training and customer service to all LMS users as needed
Establish and maintain positive, effective and collaborative working relationships with coworkers, systems user and the vendor
Demonstrate a commitment to mastering the skills related to learning technology. Stay up to date on development and changes in learning technologies and how they relate to the LMS and the business
Special projects as assigned by the Director of Training Delivery and Development
Bachelor’s degree in business, education, educational technology or related area
Minimum of three years in client service, corporate training or related area and related information management
At least two years of experience in administration of a learning management system or learning content management system
Highly proficient in Microsoft Excel
Help Desk experience a plus
Design ability using Storyline a plus
Strong background in educational technologies
Ability to quickly learn and apply new technologies
Excellent interpersonal and customer relationship skills
Must take initiative and have both the ability to work independently and as a team member
Flexible and able to work on multiple tasks simultaneously and balance priorities utilizing strong organizational skills
Close attention to detail and follow up are essential
Has an appropriate sense of urgency and accountability

LMS Administrator Resume Examples & Samples

Use industry knowledge to provide recommendations and guidance to increase the effectiveness of the LMS user experience for all Camden team members
Ensure appropriate training records are captured and maintained to validate the integrity of the LMS including user account details, enrollments and completions
Upload and maintain all course program information including course updates made by 3rd party vendor training
Work with and support the Learning and Development team to determine LMS best practices that support Camden’s learning and development goals
Constantly evaluate the effectiveness of the LMS and makes recommendations for improvement in functionality to create a better customer interface
Design reports that provide the information needed to drive business decisions
Deliver an exceptional customer experience by providing support, research and resolution for all customer issues
Establish relationships throughout Camden to better understand the priorities of each customer

LMS Administrator Resume Examples & Samples

Maintaining learning course catalog database
Manage accuracy of learner profiles (creating profiles, validating access, merging profiles and data, reviewing transcripts, etc.)
Serve as Subject Matter Expert and advise other administrators on learning development processes
Manage the customer service inbox and phone calls to troubleshoot and resolve issues and requests
Report generation and distribution
Create invoices for external clients
Other various duties as assigned
Must have experience with CORNERSTONE Learning Management System
Minimum of 2-3 years of experience providing administrative support for learning systems for 5,000+ users
Minimum of 2 years of experience supporting training organization
Good attention to detail and analytics
Ability to multi-task and work efficiently in fast-paced environment
Advanced PC Skills required: Word, Outlook, Excel, PowerPoint (Access a plus)

LMS Administrator Resume Examples & Samples

BA/BS degree
Minimum of 5 years working with global enterprise LMS (SuccessFactors strongly preferred) and learning tools and applications (e.g. Jam, Articulate, Captivate, Flash, WebEx and SharePoint)
Experience in providing technical support
Experience with web development
Experience working with AICC and SCORM content
Strong troubleshooting, customer service, communication and organizational skills
Can quickly learn, master and teach new products and tools
Comfortable with data management/data manipulation

LMS Administrator Resume Examples & Samples

Manages and supports Chevron's new enterprise Learning Management System (SAP SuccessFactors)
Ensures operational excellence and customer satisfaction for all Chevron Opcos, and Chevron employees and contractors world-wide
Provides LMS Administrator services to Chevron Opcos. Some of the LMS Administrator services are; online content (eLearning) integration into the LMS, setting up courses, learning events, programs, and assessments in the LMS system, setting up and troubleshooting LMS reports, working with the LMS auxiliary systems and tools (ex., bulk data loads and data extracts)
Responsible for LMS system operations such as; reporting of incidents to vendor and internal Chevron ITC support teams, tracking, documenting & reviewing of incident tickets, coordinating and testing of system maintenance releases
Administrator of the LMS Central SharePoint site, a repository of self-help and support for LMS users and administrators
Responsible for managing LMS tickets (e.g., Remedy) received by triaging, escalating, assigning, forwarding, or resolving issues raised in the LMS tickets. Also maintain IT service desk scripts for known LMS issues
Bachelor's degree or equivalent experience in Information Technology, Psychology or any business related course
Knowledge of basic LMS Functionalities
Strong planning and analytical skills
Good results and time management orientation
Strong interpersonal skills- ability to build effective relationships across the organization
Ability to convey technical and complicated information in a concise, meaningful, persuasive way for a global audience
Conveys a clear course of action and sense of purpose
Works with minimal supervision and guidance
Strong skills in Microsoft products: Outlook, Word, Excel, PowerPoint, SharePoint
Knowledge of computer based training (CBT) content building process and has experience with CBT life cycle
Experience creating content using eLearning authoring tools such as Lectora, Captivate, Articulate, Camptasia, etc
Experience in troubleshooting CBT issues and identifying possible solutions
Experience with SAPSF content objects
Familiarity with HTML, Javascript, XML, Flash (including Action Script)
Working knowledge of Scorm 1.2, Scorm 2004 and AICC Standards
Familiarity with HACP (HTTP-based AICC/CMI Protocol)
Experience with SAP SuccessFactors Learning (formerly Plateau)
Certified LMS administrator in most LMS areas: Courses, Learning Events, Assessments, and Reporting
Experienced in advanced LMS Functionality (Programs/Curriculums and Assessments). Note: If not currently an LMS expert the expectation is that the successful candidate will build advanced LMS expertise and be recognized as a LMS expert within 6 months

LMS Administrator Resume Examples & Samples

Perform systems analysis for new business processes and business process improvement
Design and implement automated batch processes
Maintain and enhance existing solutions and document changes
Troubleshoot technical problems and errors encountered by users
Develop and maintain integration between various administrative systems
Manage administrative systems upgrades and related projects
Review system documentation prepared by others for completeness and correctness
Bachelor’s degree with appropriate related work experience
2+ years of experience in higher education information technology support
Strong SQL language programming and query optimization skills
Relational database design and normalization experience
Procedural programming experience
Ability to work and participate in a team environment
Outstanding work, task and time management aptitudes
Excellent information gathering, research, and reporting skills
Exceptional interpersonal communication skills
Knowledge and experience working with Blackboard Learn system
Ellucian Luminis System
Banner Document Management (ApplicationXtender)
Axiom
Banner Operational data store (ODS)
EAB Campus

LMS Administrator Resume Examples & Samples

Provide the governance to the learning process to achieve maximum business impact. Establish a system of standard reports & dashboards are accurate, timely and enable managers to quickly determine training effectiveness in their teams. Conduct a regular review to measure the effectiveness of the training and the analytics necessary to improve the knowledge and skills of the employees
Working with Talent Managers, this role creates learning plans in the LMS for targeted occupations; updates and revises learning plans as necessary
Maintain and operate various technologies used in the delivery of instructional and/or interactive programs and courses, including cloudLMS, AdobeConnect, WalkMe, etc
Research and resolve LMS functionality issues. Track user problems and inform the user of the status
Design and deliver LMS training to end users
Create learning portals for targeted occupations that support knowledge and best practice sharing as well as social learning and collaboration
Minimum 5 years relevant LMS technology experience
BA or BS preferred in instructional technology, instructional design, information technology, computer science or related areas
Knowledge of Yardi or Cornerstone environment or comparable LMS
Extensive experience with a learning management and/or content management systems
Expert with web design and development tools (i.e., Dreamweaver, PhotoShop, Drupal, etc.)
Solid analytic skills, excellent communication skills, both oral and written

LMS Administrator Resume Examples & Samples

2+ years hands-on experience working with Cornerstone
3+ years hands-on experience with Learning Management Systems
2+ years in financial services settings
1+ years hands-on experience with Business Objects Reporting and Report Builder

LMS Administrator Resume Examples & Samples

Will work closely with Learning/Talent Management professionals in utilizing the LMS within their respective areas
Provides regular communication and training to Learning/Talent Management professionals
Develops and executes testing plans for any system changes or enhancements with documented outcomes
Leads troubleshooting for LMS application – will work closely with corporate LMS team to resolve issues in a timely manner
Executes project timelines and communicates progress updates
Works safely and confidentially with employee data and strictly adheres to Oldcastle’s data privacy policies
A Bachelor’s degree in Business, Information Systems or other related field, 5 or more years of experience with LMS management. (SuccessFactors LMS and/or Storyline experience preferred)
Experience with coaching, guiding / advising on technical aspects during the development of eLearning courses, so that the course runs smoothly on the LMS
Experience with managing 3rd party vendor course content development and developing end user support documents (i.e. quick reference guides and standard operating procedures)
Experience uploading courses, registering participants, running reports and consulting with HRIS team and HR community
Strong skills with MS PowerPoint, MS Word and MS Excel

LMS Administrator Resume Examples & Samples

Works with training partners to design, implement and maintain a centrally governed LMS framework capable of supporting multiple coordinators while meeting unique corporate and subsidiary requirements and short- and long-term organizational goals
In Production and Test environments, manages the system design, configuration and end-to-end testing to create a consistent user experience, produces high-quality data, and creates a sustainable administration model
Analyzes system usage and learning data to make optimization recommendations, such as opportunities for process, configuration, and improvements, to training leaders and business partners. Partners with stakeholders to implement recommendations
Implements and manages a social learning structure capable of meeting complex and customized corporate training and department training requirements
Develops and implements LMS standard operation procedures to ensure efficient publishing of high-quality training, including online training, materials, videos, etc
Serves as the organization's subject matter expert for the LMS and related tools, emerging technology, e-learning publishing software and methods, LMS integrations, including content solutions, SSO and AICC. Shares findings with System Administrator, HR leaders, business partners and training leaders, and works as a key resource to implement value-add solutions
Serves as a key project member for introducing new training programs and initiatives to the organization. Develops, recommends and implements custom automated training delivery processes and methods. Consults with training partners on publishing online training that meets business requirements and creates long-term value for the learner. Implements quality assessment and evaluations for learning programs
Maintains the LMS by serving as an internal escalation resource for troubleshooting and by managing the LMS enhancement release process including testing, migration to production, reporting and supporting administrators and end users with training
Partners with the field training team to publish training, deliver training to field associates and support associates with their completion of various training modules. Finds solutions to automate and create efficiencies in the field training team’s processes
Serves as the primary resource to support Human Resources in creating high-quality system training, including online courses, videos and other job aid types
Maintains a relationship with the LMS vendor, related vendors and other key contacts in the LMS industry
Related experience required as an LMS administrator or in similar position
Proven experience collaborating with various audiences to publish training consumed in a cloud-based LMS
Proven experience and proficiency assessing, analyzing, developing, writing and communicating business requirements/specifications for projects. Must be able to cite examples from work experience in testing software packages giving details of development and execution of test plans
Demonstrated experience in safeguarding confidential data and ensuring security integrity
Proven strong analytical skills, including demonstrated work experience on identifying, quantifying and providing creative solutions to complex problems. Proven experience working independently identifying and resolving problems utilizing independent decision-making and initiative
Demonstrated excellent verbal and written communication skills and experience successfully interpreting and communicating business needs between internal groups and external vendors in a clear, focused and concise manner. Verbal and written communications are to conform to proper rules of punctuation, grammar, diction and style
Proven ability to effectively interact and communicate with all levels of staff and manage work effectively in a team environment which includes sharing knowledge and resources. Must be able to easily grasp and communicate complex ideas
Proven experience coordinating multiple projects/assignments simultaneously and completing assigned tasks accurately and on a timely basis

LMS Administrator Resume Examples & Samples

Responsible for the entire Talent Management product lifecycle, including strategic planning and operational details. Implements performance cycles, 360-feedback forms, and assignment of required training
Strong vendor partnership to identify and make recommendations for updates/upgrades to current talent management technologies and coordinating the release management process including training and user acceptance testing
Provides amazing customer service through technical support; documents and reports recurring issues, provides ends users and internal Help Desk with FAQs to minimize support requirements
Partners with HRIS to deliver infrastructure support including connections to HR Master Data to maintain accurate employee data
Loads SCORM, AICC, and Open Content Network courses/programs into Learning Management System

LMS Administrator Resume Examples & Samples

Bachelor’s degree in a related discipline with 2 years of experience desired or a high school diploma and 4 years of experience
Required experience in SUCCESSFACTORS LMS
Required experience in Excel and Exchange

LMS Administrator Resume Examples & Samples

Demonstrated ability to manage projects
Advanced Microsoft Office skills required
Ability to work independently and collaboratively in pursuing project work and developing recommendations
Demonstrated analytical and quantitative analysis skills
Ability to gather data, analyze data, determine key issues, and make recommendations that reflect a solid understanding of the larger business context and the objectives and strategies of the organization
Ability to effectively plan, prioritize, execute, and follow-up in a timely manner and to anticipate potential problems and roadblocks
Must demonstrate collaboration and relationship-building skills
A qualified applicant should have a minimum of 2-3 years of experience in at least one of the following

LMS Administrator Resume Examples & Samples

Bachelor's degree or equivalent and relevant formal academic/ vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 4+ years)
Demonstrated expertise with LMS systems (preferably SumTotal) and related database functionality, including query methods, data retrieval, and sound data management practices
Excellent computer skills with Microsoft Word, Excel, email software, various database software, and proficiency with primary software used by the company
Ability to develop training materials and deliver presentations supporting training delivery
Ability to quickly learn and work with the general principles of GCP and ICH Guidelines and relevant corporate procedural documents
Possesses good oral presentation, written communication and interpersonal skills
Strong analytical and organizational skills and strong attention to detail
Demonstrated ability to develop and deliver products, services, and solutions in a collaborative and cross-functional global environment, with an understanding of the user perspective
Ability to prioritize and handle multiple tasks efficiently and effectively
Ability to work independently and provide mentoring to co-workers
Effective ability to recognize and troubleshoot potential problems and follow escalation protocols

LMS Administrator Resume Examples & Samples

Vendor management - works closely with LMS vendor to report, track and resolve technical and non-technical system issues impacting end users
Conducts weekly update meetings with vendor to ensure accountability and reliability
HR Analytics Data Management - collaborates with training management to define required audience data for training roll-outs and communicates these requirements to the HR Data Analytics team for inclusion in ERP data feed to LMS
Tests and monitors data feed for accuracy and reports discrepancies to HR for resolution
Coordinates communication between HR and LMS vendor on all technical and non-technical matters impacting the data feed
Maintains active user totals in LMS to ensure that users are deactivated in a timely manner to support current vendor contractual requirements as needed and defined
ELearning or Online Learning - Creates curricula for and installs all eLearning modules to support end user learning and proficiency including both LMS and EHR vendor supplied modules, custom modules created by trainers, and end user proficiency tests and trainer evaluations
Staff Training and Support - Creates training manuals and job aids and trains training team staff on correct usage of the LMS
Supports all technical and non-technical issues for training staff and key operational leaders who use the LMS
Reports Management - Works with leadership to define required training progress reports and collaborates on the design, development and delivery of reports from the LMS vendor. Responsible for tracking training progress on small and large scale roll-outs as well as regularly communicating training progress to senior leaders
Must be adept at data manipulation through CSV and MS excel files
Curriculum build - Works closely with trainers to accurately define, design, develop and implement LMS curriculum build to support role-based training
Accurately builds student groups and assigns curricula by group using data from ERP and other sources
Makes recommendations for best practice technical solutions for curriculum and project roll-out
Responsible for special projects as assigned
BS, BA in Healthcare, Education, Technology or related field with areas of concentration in education, instructional design, and adult learning preferred
2 years’ experience in learning management system build and implementation for Electronic Health Record (EHR) training or other system technical training highly preferred
Knowledge of and experience with curriculum development, including lesson plans, job aids and instructor-led classroom presentations required
Experience working in a healthcare network, hospital or office required

LMS Administrator Resume Examples & Samples

Ability to analyze, isolate, diagnose and provide long-term solutions to product support related issues
Ability understand technical setup of complex systems, including system configuration and administration as well as support for the end user experience
Evaluate and report on various systems performance and departmental processes
Identify, recommend, participate, and document on-going process improvement initiatives
Interface directly with various internal and external customers in regards to Product Support
Interfaces directly with customers to provide support and meet our customer’s evolving needs
Provide content for the development of product documentation (including business/technical specs, training materials, user guides, etc.)
Ability to perform varied and repeated tasks to provide quality assurance (QA) as well as perform functional and regression system testing
Act responsively to urgent business needs
Ability to generate, manipulate, and analyze reports using various tools, such as Microsoft Excel
Create and submit weekly and monthly reports to leadership and stakeholders according to departmental procedures
Reports on progress weekly and measures against assigned goals and initiatives
Possesses the ability to multitask and move quickly between projects and stages with projects
Bachelor’s degree preferred; equivalent related experience may be considered in lieu of degree
Minimum 3 years experience in performing system administrative tasks or minimum of
2 years experience managing a Learning Management System (LMS)
Strong time-management skills; excellent follow-up skills
Systematic, disciplined, and analytical approach to problem solving
Strong organization skills and strong attention to detail
Ability to work extended hours if business needs
Strong verbal and written communication skills and proven technical writing abilities
Proficient knowledge in MS Office, specifically MS Excel
Must be able to produce high-quality work as part of a fast-paced, dynamic team with shifting priorities, and under pressure of deadlines, business and client demands
Strong team player with excellent interpersonal skills, with the ability to work with users who may not be technically savvy or knowledgeable of IT systems and processes
Proven ability to effectively communicate with internal and external customers and work collaboratively with interdepartmental teams to achieve desired results
Some multifamily real estate experience a plus
Ability to travel occasionally as needed