Management Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the management job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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B Harber

Beau

Harber

524 Alanis Stream

Philadelphia

+1 (555) 982 8735

524 Alanis Stream

Philadelphia

Phone

p +1 (555) 982 8735

Experience Experience

Phoenix, AZ

Management

Phoenix, AZ

Klein, Hodkiewicz and Will

Phoenix, AZ

Management

Drive sales working with department managers to maximize sales and profits, reduce shrink and improve each department's contribution
Anticipates and manages issues & crisis, and creates issues management plans and strategies
Provide management and leadership for IT Infrastructure activities at SAS. Manage a team of highly motivated engineers
Ensuring all work is performed in a timely and safe manner
Assist the store manager in staffing, reducing turnover, increasing retention and store operations
Assist with the management of labor and supply costs on a daily basis to meet customer service and financial targets
Provide timely feedback to department heads and team members on individual and department performance

Detroit, MI

Experience Management

Detroit, MI

Franecki LLC

Detroit, MI

Experience Management

Identify poor performance or morale amongst client-serving staff. Work with the ATT and Resource Management leaders to address these issues
Identify poor performance or morale amongst client-serving staff. Work with the APT and Resource Management leaders to address these issues
Work closely with multiple managers and other leaders to complete scheduling assignments
Identify over- and under-utilized personnel, and bring in additional resources to balance their workload with their peers
Stakeholder Management – Responsible for managing regional leadership relationships and supporting connectivity across the practice
Pipeline & Demand management – Ensuring direct connectivity between our clients, accounts and pursuits with the wider resourcing team
Regularly communicate any changes in personnel on projects, as well as any performance concerns raised by engagement teams

present

Los Angeles, CA

Director, Campaign Management

Los Angeles, CA

Jerde-Emmerich

present

Los Angeles, CA

Director, Campaign Management

present

Create and socialize detailed marketing program documentation plans, execution and reporting
Architect and deliver training for new hires and existing team on process, best practices and product sales approaches and features/functionality
Manage workload across the team to ensure balance and also support the tracking and follow-up on campaigns at various stages of execution
Coordinates and implements marketing communication projects for high-priority global artists releases
Work closely with Engineering, Product, Sales and others to develop and manage annual capacity plan for priority initiatives
Proactively identifying opportunities to improve campaign performance aligned with campaign goals
Focus the team activities on client driven campaign KPIs that are carried through delivery, optimizations and reporting

Education Education

Bachelor’s Degree in Hospitality

Florida Atlantic University

Bachelor’s Degree in Hospitality

Skills Skills

Build your own capability through the job experience, coaching/training for skills and business/technologies/applications knowledge building
Assist store manager and team members in the achievement of a favorable customer shopping experience and team member interest in customer service
Ability to work in a fast pace environment and manage multiple priorities
Ability to analyze data to drive results
Strong computer skills
Excellent written, verbal and presentation skills
Ability to interact cooperatively and work as a team towards a common goal
Ability to appropriately deal with employees and customers
Ability to interpret all policies and procedures
Excellent time management skills

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Am-funds Management Resume Examples & Samples

Proven results and demonstrated sustainable achievement in a competitive environment (Drive for achievement)
Capacity to build relationships across entire organization and with our partner firms (Manage relationships)
Ability to drive sales results and focus to increase and retain the firm's assets
Drive to exceed activity requirements
Ability to tell the "JPM story" clearly, concisely and in a compelling way to create interest by utilizing the JPMorgan seven step sales process
Ability to grow, develop and maintain working relationships with 300-700 Advisors
Some travel in territory required
Proficiency in the use our CRM system and Administer, on a timely basis, required reports to the appropriate JPM areas including sales plans, call reports, and promotional programs
Participating in high net worth and client presentations with FA's and RM's
Experience: 2 year's financial services experience preferred and/or directly related sales leadership experience
Licenses: Minimum requirement Series 7 and 63

Funds Management Resume Examples & Samples

Design and execute skills based training programs (e.g. consultative sales, sales presentation training, negotiation skills, etc.)
Design and execute knowledge based training programs (e.g., product training, insights, capital markets, competitive landscape, etc.)
Design and facilitate annual panel assessments of the sales force
Design and facilitate new hire training for new hires across the sales teams
Energetic, hard driving person that demands the best from him/herself and those around him/her
Ability to inspire and motivate others to change their behavior
Ability to coach and provide constructive feedback
Proven track record of setting goals and delivering results within a team structure
Proven success in a sales position working as a key member of an industry leading sales team
8-10 years of asset management industry experience - strong preference towards individuals with a deep knowledge of the investment and defined contribution industry; Series 7 or similar accreditation preferred
Strong presentation and facilitation abilities - must have presence, energy, confidence and credibility to command the attention of our sales teams
Excellent analytical & technical abilities - must be able to understand and present investment concepts and products
Excellent project management skills, especially organizational skills and time management
Proficient in Powerpoint, Excel and Word
Must be able to drive projects to completion while also effectively engaging the right resources
Ability to travel (up to 75%)

Prospect Management & Client Coverage Resume Examples & Samples

Answering technical questions
Assisting in the coordination of strategic partnerships and revenue sharing negotiations
Determining progress by referencing age of existing approved reservations and perusing existing call reports
Executing connectivity/IPO account verification to determine existing accounts or relationships with key companies
Performing analysis to support prospecting policy decisions
Managing ongoing enhancements and maintenance of prospecting system
4-5 years’ experience in the financial services industry. The ability to work effectively on a team, outstanding communication and interpersonal skills (both written and oral), an ability to understand and interpret numeric data, demonstrated leadership skills, a strong desire and commitment to understand the global wealth management business

Global Hosting Services Service Introduction & Management Lead Resume Examples & Samples

The position provides leadership to 60 very highly skilled technical specialists, globally
15 years in performing infrastructure and associated application support
Experience in designing applications that run on complex environments
Deep understanding of hosting technologies and associated products
Broad and deep understanding of service management and business management functions
Excellent process management and process engineering experience with a proven track record of results
Practical operational experience in running a 24x7 environment
Strong people leadership, both in managing a hierarchical organization as well as extraordinary partnering skills in influencing and negotiating across organizations
Thought leadership and change management, forming new ways of bringing network expertise into the application software development process. Must be able to develop a vision, articulate it and inspire many others to share it

Manager, Piracy Management Resume Examples & Samples

Manage deliverables and resources across a variety of Piracy Intelligence projects
Liaise with third party vendors, industry associations and educational institutions to drive various research and piracy intelligence initiatives
Integrate research and piracy data to develop piracy insights across various domestic and international markets
Review and analyze the effectiveness of existing business strategies to manage piracy
Collaborate with the Studios and ABC as necessary
Gather piracy and business analytics requirements to develop project plans in support of Piracy Intelligence initiatives
Drive market research initiatives and develop methodologies with internal and / or external partners to increase understanding of the piracy impact
Continually leverage, integrate and analyze research studies from multiple sources in order to synthesize insights on the piracy impact to The Walt Disney Company’s business by country
Review business proposals and analyze the ROI for various piracy management initiatives
Prepare reports and presentations for various business units that inform strategic piracy management recommendations
Manage priorities in a manner consistent with those of the Piracy Intelligence team and the Piracy Management department
Effectively leverage a variety of project management skills to bring projects from initiation to completion by successfully completing projects within scope, on time and within budget
Collaborate and coordinate effectively with relevant Studios and TWDC teams
Experience in conducting business analysis with a proven ability to identify patterns and trends from a wide variety of data sources
Experience successfully translating complex, diverse and sometimes contradictory data into a comprehensive and meaningful insights
Experience in strategy development and presentation to management
Experience successfully managing projects from inception through completion, leveraging a variety of project management skills
Understanding of research methodologies
Understanding of entertainment industry business models
Ability to work in a fast evolving international environment
Track record of delivering projects in scope, on time, and on budget
Solid business acumen
Excellent orientation to both the details and the bigger picture
Ability to pay close attention to detail and understand written and oral instructions
Ability to handle multiple tasks; articulate
Engineering, Communication or Business degree or equivalent required; MBA degree is a plus

Wealth Management Standard & Best Practices Lead Resume Examples & Samples

Minimum 5 years relevant experience required
Strong knowledge about business operations in Wealth Management, Banking, Portfolio Management, Order Generation and Management, and Trade Execution and Processing
Define standard and practices principles, policies, standards and procedures by collaborating with WM Architecture teams
Provide technical leadership to development teams for ensuring the proper procedures and coding practices are being followed in WM development
Train developer community to use and adopt WM architectural patterns and framework
Must be detail oriented and able to follow established design guidelines
Facilitate learning by conducting sessions, sharing relevant project experience, providing required guidance and clarifying queries
Create video training materials and presentations
Assist developers by helping resolve problems that require an advanced skill set for WM design patterns, principals and framework
Help maintain the current best practices of WM strategy regarding designs and patterns
Excellent communication and writing skills: being able to aim technical discussions at the right audience and versatile enough to ?brainstorm? around topics
5 years? experience in Wealth management and/or banking / financial services experience
Proven experience in architecting, building and launching complex Data Models
Experience in Java and Microsoft .NET based technologies
Experience in UML design
Experience with design patterns and capabilities for iOS, Android and HTML5 for web and mobile is a plus
Hands-on experience, detailed oriented analysis and deployment and ability to prioritize issues and drive progress in ambiguous situations
Knowledge of current information technologies
Technical project management over enterprise solutions
Knowledge of architecture and design patterns
Established Project Management abilities
Proven analytical and problem resolution skills

Director, Head of Operational Management Resume Examples & Samples

Identify and drive performance improvements to scale the business in readiness for a sustained period of growth
Work with the Senior Management Team to develop a new TOM
Ensure administration services are delivered in accordance with client SLA, internal KPI’s and regulatory requirements
Ensure the maintenance of effective internal controls, risk management and reporting mechanisms
Manage the relationship with senior ICB and client personnel. Maintain effective dialogue and participate in planning and development of new product/service features
Be an active member of the UKDC Senior Management Team
Liaise closely with Head of Implementations to review timelines, product features, client requirements for new scheme implementations and ensure systems and resources are in place to support business
Ensure regulatory changes/developments are effectively delivered into the administration and systems/process solutions developed and implemented to meet change requirements
Work in conjunction with the Head of Change Management to identify opportunities to increase efficiency, reduce operation and improve service delivery through systems and process development
Monitor the development and implementation of these improvements, ensuring they are deployed effectively and the agreed benefits are realized
Maintain a customer focused culture of continuous improvement
Promote a positive working environment, maintaining staff discipline, morale and motivation resulting in improved Employee engagement
Support and drive a programme for management development and industry qualifications
Candidates should be experienced pensions/administration professionals with proven experience of managing an administration function within a pensions, asset management or third party administration business
Strong technical knowledge of pensions administration and regulations
Solid knowledge of workflow and administration management and controls systems
Experienced in client (internal and external) relationship management
Strong background in managing an administration function, in a regulatory environment during major business and systems change projects
Customer focused approach to delivery
Extensive experience, ideally the candidate would have previously held a position in a senior leadership role

Remedial Management Resume Examples & Samples

Act as representative of Global Remedial Head in the region; bridging communication channels between global remedial head and countries in the region
Work in tandem with local country business and risk; requires establishing rapport with these partners to build trust and cooperation in each market
Work closely with IRM colleagues in each country in order to closely monitor and provide input to CCB exposures that are managed by local IRM teams, as mandated by credit policy (OSUC of $10MM or more)
Support remedial teams in the region to understand the company's overall business and remedial strategies and how they contribute to achieving key business objectives
Ensure all appropriate information from Citigroup senior management cascades to remedial teams related to remedial strategies in a timely fashion
Ensure remedial teams in the region complies with local regulatory requirements as well as global credit policy, and responds timely to any changes
Identify potential process, policy and people weaknesses in problem recognition and remedial management; help the countries to improve/remediate deficiencies to increase capacity and reduce costs
Consult on proactive remedial management of transactional and portfolio activities, ensuring that all risks are identified and properly managed in compliance with operational, legal and compliance requirements
Cooperate with internal colleagues in any cross-functional assignments, including data integrity, BASEL, and Project Diamond
Build and maintain positive relations across the bank
Coach remedial teams in the region on CCR reports, FAS114 (Financial Accounting Standards No 114), TDR (Troubled Debt Restructuring), Write-off, and LLR (Loss Loan Reserve) processes
Participate in HRR (High Risk Review), business and portfolio reviews of countries in the region; assist in the preparation for scheduled CRR audits and business monitoring in each country
Direct remedial and risk teams on complex restructurings and any reasonable early exit strategies such as discounted settlements and debt sales; involves US asset disposition group as needed to consult on future note or pool sales
Minimum of 10 years experience in Commercial Banking that includes 3 years in remedial management with extensive knowledge of Citibank’s credit policy and programs, commercial real estate finance and commercial banking
MBA in Business, Finance, or Accounting is preferred
Expert understanding of all aspects of remedial/recovery management with outstanding demonstrated ability to consistently determine key risks issues in order to maximize the returns and minimize the losses for the organization
Excellent understanding of commercial banking in order to conceptualize and implement all appropriate strategies to support the remedial management objectives for each of the segments under management
Must have well-defined and clear vision for the remedial management organization and its groups/teams
Proven ability to make decisions based on in-depth analysis and solutions-based thinking; assumes full responsibility for judgment calls that are made
Strong ability to build relationships and to utilize networks across all levels, businesses and geographies to manage and execute well on an ongoing basis and within stated time horizons
Well-versed in loan documentation requirements and leverages onthird-party professionals to achieve goals, e.g. legal
Demonstrates strong leadership by taking initiative to identify strengths and weaknesses of the groups/teams
Must be a coach and mentor across groups/teams for both direct and matrix reports
Capable of developing and cultivating new and current talent, plus promoting staff for Citigroup programs such as risk traveling fellows, commercial credit college, and other global riskassignments
Must execute accountability by demonstrating a consistent ability to implement multiple initiatives and achieve stated performance goals

Portfolio Manager Index Tracking Management Resume Examples & Samples

Acting as lead portfolio manager on specific mandates (predominantly equity) as well as providing cover for colleagues in Sydney
Serving as a Responsible Officer for the ETF holding company and fulfilling various local regulatory requirements
Supporting marketing efforts and attending client portfolio reviews where appropriate
Daily monitoring of portfolios to ensure they remain within set tolerances,
Monitoring and management of cash flow and currency balances
Monitoring and analysis of corporate actions and index changes
Order generation including investment restriction verification and monitoring open orders
Performance monitoring and attribution
Excellent attention to detail and accuracy under pressure within tight time constraints
Be able to demonstrate a high degree of numerical and analytical ability
Advanced excel and system skills
A keen interest in financial markets
Hold the following local licenses: Type 1, Type 4 and Type 9 SFC licenses
Have CFA designation or be studying/or willing to study for it

VP, International Campaign Management Resume Examples & Samples

Build strong relationships with key accounts, repertoire owners, releasing affiliates & Global sales leads with aim to increase market share and revenues across the Global digital accounts
Act as voice of key accounts in planning meetings with repertoire owners when sales plans are being discussed for all markets ex-US
Point person to feed back sales results to repertoire owners as plans are executed across Global account base
Create concepts for sales plans across Global digital accounts
Create and manage global release schedule and optimize so that it can be shared within Sony Music Global and International teams, Sony Music affiliates, and Global digital accounts
Monitor and analyse digital sales forecasts and actual sales
Expand on existing process for effective central campaign management Globally. Manage Global campaign newsletter. Create additional communication that effectively provides Sony music affiliates and International sales team with sales tools needed to drive sales
Drive strategy for effective development of sales strategy with key download, streaming, video, and radio accounts Globally. This is done in partnership with key accounts sales leads for each of the accounts
The Vice President will manage a coordinator in order to build process and communication tools that will be shared within Sony Music
The successful candidate will have an interest in International music business, digital business, and commercial aspects of the music business

Remedial Management Transactor Resume Examples & Samples

Managing assigned portfolios within acceptable risk parameters on an ongoing basis until workout is complete
Identifying, modifying and implementing designed and approved workout strategies
Working and interacting with customers, attorneys, and other third party professionals to acquire all necessary documentation, due diligence, and market intelligence
Evaluating and processing data, historical information and “KYC” to determine appropriate strategy
Developing and presenting action plans for assigned portfolio to Senior Management or 3rd parties
Negotiating with customers, bank group lenders, and internal Citi product/customer partners
Reviewing accounts on a routine basis to gauge the level of progress achieved versus stated action plan, payment status (delinquency), documentation exceptions, annual review anniversaries, financial covenants, data integrity, and any other customer service (internal or external) follow-ups that arise during the course of time
Advising CCB Business and Risk Management partners of progress of the workout plan as well as potential risks that may develop throughout the course of the remedial management program
Preparing metrics and reporting criteria for loan performance including internal and external requirements such as FAS 114, TDR, and Basel
Dealing with internal and external counsel strategically and on a cost effective basis
Proficient analytical and commercial credit fundamentals skills
Knowledgeable in Citi’s commercial risk process and documenting an appropriate action plan for identified troubled, stressed, or distressed loans. Experienced in credit analysis, remedial management, and bank group management
Ability to analyze historical turnaround and projectors data
Proficient in valuation analysis in the review and interpretation of assessments focused on collateral support including real estate appraisals, equipment valuations, field exams, and asset searches
Paramount communication skills with ability to synthesize the argument in a logical and rational manner
Focused negotiation and presentation skills
Understands and has ability to articulate alternative transactions (pros/cons); identifies the related market, credit, operational, and legal/regulatory risks associated with the specific transaction/borrower
Core computer skills - Excel, Access, MS
Bachelor’s degree with 10+ years of Commercial Banking required. (MBA desired). Workout, commercial lending, asset based lending preferred

AVP List Management Resume Examples & Samples

Overall accountability for oversight, governance and control of List Management
Maintain contact with key industry suppliers to stay up to date with leading products in the marketplace
Manage the business relationship with 3rd party list / data providers including overseeing the delivery of performance and quality
Manage workload and demand into the team
Provide SME advice and support to stakeholders across the Barclays Group
Manage list related changes affecting Sanctions screening, including the impact on Customer, Payments, Trade and Real-Time services
Deliver continuous improvement on all list management control processes including risk assessments
Candidate Profile (eg Team player, initiative, change agent, confident etc) Considerable Financial Crime experience, preferably in a supervisory position
Demonstrable experience in a role focusing on developing and implementing consistent support and controls processes for Financial Crime (List Management)
Demonstrable experience of working within a highly regulated environment along with a sound understanding of the current environment
Numerate and financially literate; able to understand and contribute to the business discussions
Excellent written communications skills and attention to detail
Detailed technical understanding of Regulatory list requirements including; sanctions, PEPs and Prohibitions. Understands the downstream impact
Detailed understanding of Customer or Payment Sanctions solutions
Experience managing third party supplier relationships and working with suppliers to deliver improvements
A thorough understanding of relevant Group policies, having applied it in previous roles

Stepping Into Management Resume Examples & Samples

Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations
Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility
Supervises sales transactions to ensure quick and accurate processing while adhering to cash protection procedures
Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
Uses advanced category expertise and enthusiasm for the Brand to drive sales and customer loyalty
Understand customer expectations and coaches team to meet or exceed them at all times
Actively supervises and coordinates team to ensure all customers receive the highest level of service
Supports the recruitment, onboarding, training and development of the store team
Ability to operate independently and with discretion, and work effectively under pressure
Demonstrates an inspirational attitude that contributes to a positive team environment
Ability to maintain reliable and consistent attendance and punctuality
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
High School Diploma or General Education Degree (GED)
Minimum 12 months experience working in a sports/fashion customer & commercial focused retail environment
Advanced selling experience and comprehensive product, retail and industry understanding as well as supervisory experience

VP Innovation Management Resume Examples & Samples

Inspire and collaborate with NBCU Business Units to understand where new technologies are best applied to win and drive business in new areas
Partner with the NBCU Media Labs as well as external thought leaders to demonstrate and reference new solutions for NBCU, creating visibility and guiding customers through the process of building solutions based on the core products needed
7-10 years successfully leading teams that launch new products, cause innovation, or solve complex client/customer challenges
Success managing internal resources, product roadmaps, training and collateral development, and product marketing
Analytical accuracy, able to assemble data, key insights, and justify the business case
Ability to collaborate in a highly matrixed and dynamic organization and comfort with ambiguity
Critical, creative and strategic thinking capability
Understanding new concept generation process
Understanding insight generation process
Strategic frame working from concept generation
Consumer research methodologies
Ability to run ideation sessions
Ability to synthesize market and customer insights and generated platform level innovative concepts
Passion for technology and good understanding of current technology landscape and issues
Data analysis and excellent data organization skills
Ability to design own research methods
Must have genuine interest, understanding, and passion in consumer driven new concept generation and business development activities for the Media & Entertainment industry
Ability to work independently at senior level

Central Decision Management Head Resume Examples & Samples

Direct responsibility to generate RCB standard MIS for all products and segments to ensure all reporting in the region is consistent with global definitions. Be cost efficient through centralization and standardization and automation
Manage relationship with global and Latam DM
Implement market analytics to consistently and continually assess market attractiveness & performance
Implement and support a Decision Management Culture development across markets, assuring world-class practices by managing local DM teams as matrix reports
Implement a Customer Centric approach and segment analytics using statistical models
Coordinate with regional risk COE advance analytics to validate strategies profitability and to generate global benchmarks by segment
Create and operate the VCP shared service center in order to centralize and standardize VCP info generation and calculation
Direct responsibility for all countries campaign strategy and x-sell databases accordingly to RCB customer’s life cycle and sales force structures
Develop RCB products P&L, Segment P&L and Customer detail NCM to be loaded in Pearl for global monthly reporting
Define and implement retention strategy for all RCB products in all countries and client touch points, matrix supervision to retention unit - Validate profitability for all product initiatives
Data Governance and Meta Data. Ensuring the bank is monitoring data quality and critical data elements necessary for analytics
Support sales incentives efforts such as champions with targets and tracking
Develop a framework for customer life cycle value and use it to build a next to buy model
Use above framework to provide DM insights to deepen customer product holdings and x-sell
Develop spend diversity model to drive customer spend in specific categories
In collaboration with the portfolio team, develop and implement usage of key analytic tools: Segmentation, treatments and pricing; targeting capabilities; cost/benefit tracking of campaigns, effectiveness tracking, etc
Develop models for activation, digital onboarding, anti-attrition etc as appropriate
Master's Degree required
Candidate must have more than 10 years experience leading an analytics or Information delivery or Business Intelligence team or product management
Experience collaborating and negotiating with Senior Leadership on key deliverables
Candidate must demostrate diplomacy to successfully operate within this matrix environment
Understanding of Query and Drill down tools
Candidate must be familiar with matrix management experience, managing a team of direct and indirect reports
Knowledge of Analytics and Fact Based Decision Making
Intellectual Curiosity and burning desire to deliver result through data and tool kit innovation
Experience managing Business Intelligence, Customer Intelligence or IT professionals

Senior Dir / Dir, Transition Management Resume Examples & Samples

Bachelor’s degree required. 7 years of progressive experience in Consulting, Project Management or Operations field
Project management, change leadership, cross-site leadership, performance management and strategic leadership experiences required
Financial services experienced required
Strong knowledge of industry best practices and TIAA standard offer products and services consulting skills required
Demonstrated track record of success in executing complex implementations required
Licensing: Requires Series 6 within 90 days. As a team manager, series 26 also required
Expert knowledge of the financial markets, products and services, including TIAA-CREF products and services, and the higher education industry preferred
Defined Contribution or Defined Benefit leadership experience is strongly preferred
Expert understanding of project management, plan administration, plan design, plan provisions and product offerings preferred
Demonstrated relationship development or consultative selling skills, including proven sales and or customer service track record
Experience with Finalist Presentations strongly preferred. Strong communication and presentation skills strongly desired

Manager, Global Services Management Resume Examples & Samples

Responsible for all aspects of product management life cycle including the management of products through decline to sunset. Lifecycle management includes activities such as financial planning/forecasting and analysis, assessing industry and competition, uncovering client needs, formulating product and marketing strategies, making key decisions regarding your products and cross-functional teaming
Accountable for P&L of products including annual forecasting and quarterly re-forecasting of recoveries, costs and associated KPIs
Develop, implement and maintain service/product/product portfolio strategies and tactics to ensure products continue to offer strong value propositions to all our RBC service consumers (based on in-depth understanding of client needs and processes) focusing on achieving adoption and recovery targets (rationalize service/product portfolio where necessary)
Responsible for identifying, documenting and “selling” to senior service management the future enhancements (innovations) to your service/product portfolio based on business requirements
Development of new value-add services are critical components to protect existing and improve the capabilities available to RBC business and employees
Champion new product development, i.e. responsible for preparing business cases
Risk assessments (IRP) are documented and updated as per the required schedule and that adequate control measures are implemented and maintained throughout products life cycle
Understand not only the risks associated with your products but the risk mitigants and how they impact the risk rating of your products
Effective management of each product through its lifecycle to capture its full business, market and adoption potential
Includes responsibility and accountability for effective management of the total end-to-end product delivery (including introduction/distribution channels and fulfillment) and customer-service support processes and associated costs
Build solutions and processes to ensure service/product line is enabling RBC employees to have the best available technology for service delivery
Establish and update, as required, competitive service/product positioning through use of disciplined competitive benchmarking and value driver assessment process
Ongoing business management of third-party suppliers involved in the delivery or service of the service/products (as required)
External representation with key suppliers and industry associations; develop white papers related to services/products
Work with internal groups and external providers to lower error rates, improve service levels and increase reliability to continually improve Client Satisfaction levels

Director Test Management Resume Examples & Samples

Defining and Implementing standard processes across all projects within the area of responsibility
Supervising (Senior) Test Managers across functions; providing resource estimates and establishing tasks and schedules; prioritizing and delegating tasks to (Senior) Test Managers. Review and approve Test Strategies for projects
Leading preparation of quality assessments, reports, and metrics in steering board meetings. Presenting results and recommend path forward
Highlight economically beneficial opportunities as they arise, co-plan the concept and return on investment with Senior Leadership from GIT and Business
Drive and measure engagement reviews and quality assurance procedures to ensure KPI’s are met
Raise any project/program scope ambiguity with Senior Leadership, seek clarity to be able to design detailed project plans and roadmaps
Think globally and x-functionally in order to identify project and program dependencies and their impact. Raise the dependency issues and proactively offer solutions
Form and lead testing teams (internals and externals) to deliver and support projects and programs
Manage, coach, develop and train the formed test team members, input into performance reviews, provide feedback and allocate work considering complexity and experience level
Partner with the internal IT Supplier Management department in order to engage external suppliers (e.g. conduct interviews, financial management of external supplier costs)
Establish controlling as an independent element within the delivery to verify and control the costs. Ensure continuous availability of the cost status. Apply appropriate methods for controlling, e.g. risk analysis, simulation calculations, target-actual comparison
Manage test budget through tracking and reporting the monthly budget accruals and variances and ensure timely and accurate invoicing
As conflicts and escalations arise within projects/programs, identify solutions and propose these to key stakeholders, and support their resolution in a timely and appropriate manner. Involve project sponsor if needed
Use appropriate and effective communication methods to Senior Management throughout the project/program life cycle
Identify and manage relationships with key stakeholders and build a broader network map, incorporating relevant departments within Global IT and the adidas Group in order to deliver and embed the projects/program
Build the appropriate structure to be able to manage the respective organization effectively, identify and develop the future talents and create realistic succession scenarios for key positions
Ensure appropriate leadership skills are present at every level through creating a motivational and supportive work environment in which employees are coached, trained and provided with career opportunities through development
Provide team members/direct reports with clear direction and targets that are aligned with business needs and GIT objectives
Identifying the domain expertise required by a given customer or project and verifying that the team resources satisfies that
Proven experience in a wide variety of testing efforts, techniques and tools
Ability to coach, guide and manage a (project)team
Pro- active (engaging & impact-oriented) mindset, ability to think end-to-end with a global mindset
Business Mindset: Strong numerical and analytical skills, experience in finance
Strong communication (both written and verbal) and facilitation skills (small and large groups) especially when interacting with different levels of business
Strong experience to work on several projects simultaneously
Overall experience: 10+ years and preferred 5+ years in testing

Ad-deal Management Resume Examples & Samples

Manage the Deal Management team in the Asia Pacific region
Lead the project management activity related to assigned markets, client, segment and products
Support the creation of business planning, client and prospect targeting
Direct and/or indirect client and prospect engagement including facilitation and speaking to your identified specialisation
Input and attendance at internal deal reviews, go/no go meetings and pricing discussions
Work closely with the Sales & Distribution team to translate client parameters into sales propositions and value add proposals
Responsible for leading the RFP process, developing bespoke content responses and driving any business case development, presentation and custom proposal requirements
Active participation in strategic relationship reviews, executive summary's, and deal reviews etc
Guide the team to follow the Sales process and incorporate RBC's vision and values in all aspects of the role
Support and coordinate all activities relating to retention and up-sell

Morgan Stanley Wealth Management Resume Examples & Samples

Developing a national Marketing Calendar including all Marketing activities to support Financial Advisors grow their business in the form of sponsorships, seminars, events and client database marketing
Developing & delivering lead generation activities including seminars, referral campaigns, partnership marketing and corporate support
Lead development and management of Sales Training and Development programs for the Financial Advisor and Associate Advisor teams
Responsible for key internal stakeholder partnerships with Client Execution, Corporate Access, Finance, State Managers and Financial Advisors to ensure alignment and effective marketing strategies
Responsible for delivering retail wealth management marketing solutions for a broad range of products and services from transactional, executional product offerings through to comprehensive, complex service offerings
Identify, evaluate sponsorship opportunities and marketing partnership opportunities in Australia for the Branch Offices
Identifying and leveraging scalable marketing initiatives to drive and deliver marketing solutions to our Financial Advisors
Responsible for the overall Wealth Management Marketing Budget in consultation and measuring the success in execution through tracking the agreed financial objectives and aligning with the marketing plan
Lead, develop and manage a team of marketing professionals
Ensure the business unit maintains the ethical standards contained in the Company Code of Conduct
Ensure the business unit adheres to firm policies and procedures, regulatory and legislative requirements. *LI-JG1

Gdm-sis-acg Campaign Management Resume Examples & Samples

Data Extraction and Data Manipulation: Take ownership in extracting data from various data sources. This would require an understanding of the project objectives and data requirements, working with the huge databases to meet the data needs for the project
Campaign List / fulfillment / Rewards tracking and Execution: Understand the campaign objective, requirement gathering on the data needs / system needs etc .Code, Test and Execute the campaign requests as required using SAS. Work closely with the business Partners and ensure timely delivery of rewards files for posting and engage in list management activities (targeting, list pulling, channel file creation) across business units Standardization and Efficiency- achieved by having a standardized data flow, common definitions across campaigns etc..This role would also require post – campaign tracking , data management activities as required
Teamwork: Develop cross-site relationships to enhance leverage of ideas. Set and manage partner expectations.. Coach and mentor junior analysts by sharing Business, Functional and Technical expertise
Design and development – End to End set-up of the campaign file ( targeting / fulfillment / MIS ) delivery process (request, initiatives , validation and posting files ) , understand data requirements (Code, Test and Execute ) and assist with simple campaign MIS and analytics requirements ( this is not a modeling / complex analytics role)

Morgan Stanley Wealth Management Resume Examples & Samples

Define and execute change agenda by partnering with senior stakeholders (eg: Business, Technology and Operations) to define and prioritize initiatives
Perform diagnostics/analysis to identify platforms/procedures that require enhancement/streamlining and identify ways to make them more effective
Lead and direct project activities, meetings, understand dependencies, and manage timelines
Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts & needs
Manage a cohesive plan across all work streams, ensuring a coordinated approach when utilizing client service individuals for input, testing, etc
Knowledge of Wealth Management products and services
Problem solving skills: The candidate must have the ability to identify complex risks early and develop actionable mitigation plans
Analytical skills: The candidate must be highly analytical with experience in using objective data to drive strategic recommendations
Communications skills: The candidate must be able to concisely explain complex issues. The candidate must also possess strong written and oral executive-level communications skills
Client management and teamwork skills: The candidate must have demonstrated ability in being flexible and working with stakeholders and colleagues at all experience levels. Experience of engaging and influencing senior leaders within the organization is essential
Project management skills: The candidate must have the ability to create practical and comprehensive implementation plans and partner with all levels of management and stakeholders to gain consensus. Experience of managing multiple projects or engagements and their associated budgets is essential
Must possess college degree; MBA is desirable but not a pre-requisite
Experience driving change in an Operations organization is required
Experience working in a wealth management organization is highly desirable

Institutional Remedial Management Resume Examples & Samples

Oversee CBNA’s Quarterly Asset Quality Forecast and IRM’s Monthly High Risk Reviews
Team lead IRM’s Account management system (GOLLF) and actively engages RRCs and IRM staff on system enhancements
Review, disseminate, co-ordinate and monitor requests for information relating to the Classified portfolio from internal and external stakeholders; including regulators such as the SEC, OCC, and SNC
Coordinate and lead the Manager’s Control Assessment process as well as Continuity of Business Plan
Support ICG’s CAO office requests related to T&E planning, headcount allocation, talent planning, etc
Consolidate and reconcile FAS114 portfolio to be reviewed for DFAST and CCAR and actively engage in improving overall CCAR process and communication to ensure consistency throughout FAS114 Wholesale Credit across ICG, CCB and Private Bank
Work with IRM Global Head on ad-hoc inquiries
Strong interpersonal and people management skills with a history of managing employees across regions
Preferred Experience: Credit Risk, Risk Architecture, or Operational Risk Management
Well-versed in Citi Risk, Ops and Finance systems
Exceptional, proven numerical and analytical capabilities
Decision-maker accountable for results
Methodical and proactive approach, with strong organizational, planning and follow-up skills
Proven time and task management expertise with the ability to multi-task effectively
Highly proficient in Excel and PowerPoint

Director, Sponsorship Management Resume Examples & Samples

Serve as senior day to day liaison with Dew Tour’s sponsors/marketing partners
Serve as senior day to day partnership liaison to the Spartan General Manager
Develop and manage the Sponsorship budget
Management of all partnership division staff and agencies, including on-site staffing
Development of overall Partner communications plan (Sponsor guidebook, Post event recaps, End of season recaps)
Oversee activation of all partner benefits
Lead the ideation and execution of onsite sponsor activation plans, serving as a source for current and relevant activation ideas
Work with Media team to create inventory, and execute tracking and routing of all broadcast benefits including: Commercial, billboards, and enhancement
Manage partner marketing benefits fulfillment, including on-site, signage, on-air and digital/social
Liaison with Dew Tour and Spartan sales/partnership development team to drive partner renewals while concepting and developing new business marketing and promotional packages
Bachelor’s degree in marketing, communications, sports marketing or related field
Minimum of eight (8) years of relevant experience
Team and agency supervisory/management experience
Experience with many event activations and on-site consumer engagement ideas
Experience with grassroots/local marketing and digital and social media
Highly organized with ability to manage multiple projects and programs
Entrepreneurial, self-starter with ability to develop strategy and role up sleeves to execute tactics
Previous experience with sports, music or lifestyle events or festivals
Passion/interest in Action and Adventure Sports
A hunger to learn and ability to thrive in a dynamic, entrepreneurial environment
Previous experience with and talent for fresh activation ideas and concepts
Strong knowledge of the digital, mobile and social content space

Am-funds Management Resume Examples & Samples

Ability to tell the "JPM story" clearly, concisely and in a compelling way to create interest by utilizing the JPMorgan sales process
Ability to grow, develop and maintain working relationships with key advisors
Proficiency in the use our CRM system and administer, on a timely basis, required reports to the appropriate JPM areas including sales plans, call reports, and promotional programs
Experience: 2+ year's financial services experience preferred and/or directly related sales leadership experience
Experience with NRA advisors preferred
Knowledge of offshore market place and product vehicles
Spanish language fluency, Portuguese is a plus

Manager, Global Title Management Resume Examples & Samples

Keep abreast of emerging technologies and determine how they can be best applied to increase operational efficiencies and achieve business outcomes; Champion information as a strategic business asset and driver of revenue
Identify and recommend system enhancements to increase organizational effectiveness and productivity through improved processes and technology
Manage a Metadata Analyst, providing oversight for EIDR registration operations and other metadata projects
Minimum 5 years’ experience in Film or TV operations
Bachelor’s degree or equivalent education in Digital Media, Film/TV production or operations, Business Management or related field
Experience with data analysis
Ability to interact and communicate with all levels of management while developing strong client relationships with multiple business units
Excellent oral and written communication skills; effective interpersonal skills; demonstrated planning and organization skills
Assessing, identifying and implementing best practices across multiple business units
Familiar with studio content lifecycle and related technologies
Interested in industry practices
Strong time management skills, ability to work independently and multi-task

Funds Management Resume Examples & Samples

Unwavering integrity
Ability to thrive in a team-based culture, build trust with others and build consensus
Excellent industry, markets and investment product knowledge - become a stand-out trusted client resource
Superior communication skills - clear articulation of views and asks in verbal, written, small and large group settings
Strong process orientation and organization for client execution and measurement
Ability to develop and manage a team, set strategic direction and manage day-to-day tactics
Proven, consistent track record of client success
A track record of consistently outstanding drive, focus and persistence to achieve results
15 years of relevant industry experience
Licenses: Series 6, 7, 63, 65 and 24

Manager, Campaign Management Resume Examples & Samples

Manages the communication withing Marketing, IT and external list service organizations
Builds and QAs CRM campaigns in IBM Campaign and Interact, SAS and Exact Target
Develops test and control scenarios to help measure incremental impact CRM programs
Automates recurring campaigns using Unica and SAS and helps transition less complex campaigns to external execution partners
Develop data structures to be used in campaigns
Establish quality assurance processes
Bachelor's Degree in Business, Statistics, Computer Science, Management Information Systems or Similar
In-Depth SQL Knowledge including data structure optimization and OLAP functions
Expert knowledge of campaign tools (IBM (Unica) Campaign, Aprimo Relationship Manager, etc)
Experience working with email service providers (e.g., Exact Target, Responsys, etc.)

NA TTS Liquidity Management Services Resume Examples & Samples

Comfort and experience working within a large organization
Familiarity with DDA product platforms a plus
Ability to manage and influence within a matrix organization
Strong skills in Microsoft Office (Excel, PowerPoint, Word)
Comfort modeling with large data sets
Capacity to proactively anticipate, identify, and resolve problems
Product, market management or Financial Institutions sales experience a plus
Strategy oriented with ability to multi-task
Excellent written, communication, and interpersonal skills, ability to present internally and externally to senior executives
Teamwork driven
Highly organized and responsive

Manager of Campaign Management Resume Examples & Samples

Coordinate workflow and timely execution between the customer insights organization and the client
Manage and lead regional teams that offer the following support to the sales organization
Manage marketing campaign schedule to ensure timely and efficient execution of marketing efforts
Track and manager reporting results of all marketing campaigns
Analyze results of marketing efforts to develop new targeting strategies
Ability to react productively and handle any other essential tasks as assigned

Director Channel & Campaign Management Resume Examples & Samples

Leads the efforts to establish a consistent execution and measurement strategy for all direct marketing efforts across US Community Publishing
Drives coordination between the learnings from his team’s work and the development of enhanced analytical tools from other parts of the customer insights organization
Develops the vision for marketing automation across all direct marketing channels. Understands data structure to execute on said vision
Drives strategy to maintain and update all necessary customer information across all direct marketing channels
Maintains customer database

Transition Management Resume Examples & Samples

Bachelor’s degree required. 3-5 years of progressive experience in Consulting
Change leadership, cross-site leadership, performance management and strategic leadership experiences required
Ability to travel up to 25% required
Licensing: Requires Series 6 within 90 days
Knowledge of the financial markets, products and services, including TIAA-CREF products and services
Solid understanding of project management, plan administration, plan design, plan provisions and product offerings
Strong knowledge of industry best practices or TIAA standard offer products and services and our competitors, consulting skills and internal/external client relationship and vendor management
PMP desirable

Head of Stakeholder Management Resume Examples & Samples

Providing strong stakeholder relationship management support, ensuring that a high quality stakeholder pack is produced across the group in a timely manner. You will also deliver quality and consistent communications practices to RFDAR employees and other stakeholders, defining the global communication strategy and plan
You will work closely with the HR Business Partner to manage talent in RFDAR and Risk Change providing professional development and workforce planning support in alignment with the CS people strategy. In addition you are responsible for delivering specific areas of management support that will enable each team within RFDAR & Risk Change – in every location – to carry out its function effectively and efficiently
Relationship Management Support - Setting the strategic direction, in conjunction with N2/N3 level execs, for stakeholder management and reporting and to monitor their effectiveness
Create the communication strategy and plan for internal and external stakeholders in collaboration with the functional heads (N3s), aligned with broader CS communications practices
Overseeing the creation and definition of RFDAR Knowledge Management practices: capturing, sharing and evolving organisational knowledge
Updating and maintaining RFDAR policies and procedures
Working with senior management to define, agree and articulate priorities on development needs
Designing and implementing an effective Talent Management process
Ensuring continued observation of individuals recognised to be a flight risk, designing and implementing procedures to ensure risk groups/ individuals are identified and managed
Developing and maintaining effective succession planning and a well-resourced talent pipeline
Monitoring, evaluating and actioning people-related management metrics and dashboard
Recruitment coordination and talent pipeline oversight
Coordinating execution of the annual performance management cycle
Establishing your own team of professionals to support your objectives
Management Support & Logistics
Overseeing administrative, executive and logistical support for the management team and RFDAR
Developing and maintaining customer relationships with all vendors and suppliers across regions
Act as custodian of business strategy documentation, capability model and target operating model
Managing the space planning strategy in each location
Continuously identifying areas for business improvement
Experience in talent management and change management areas
Providing detailed, quantitative communication using knowledge of financial practices
Ability to collaborate effectively with colleagues, including representing data management in a matrix organisation
Self-motivated, detail oriented, and organised. Values quality, accuracy and timeliness. Balances strategic and operational pressures
Solid business understanding of Financial Services, particularly IB/ PB Products & Systems
Broad knowledge of talent management methodologies, systems, controls, data and processes
Track record of instilling a problem-solving mindset among employees and promoting a culture of perseverance until the problem is solved
Proven track record in making effective relationships with senior business leadership teams, leading organisational and cultural change initiatives and developing high impact people strategies
LI-CSJOB*

Complaint Management Liasion Resume Examples & Samples

5 - 7 years of banking/compliance experience
Knowledge of regulatory requirements associated with complaint management
Knowledge of communication practices and processes in order to meet the decision support, reporting and control requirements of the organization
Strong verbal skills
Strong Presentation and Written Communications Skills
Strong knowledge of BMO Harris Banks P&C US and the Retail and Small Business business model, distribution channels and key customer touch points
Strong stakeholder relationship management skills. Ability to consider, anticipate and address the needs of the stakeholders
Must leverage technology to provide efficient and effective business processes
Change Leadership
Strong problem solving, multitasking and coaching skills
Ability to produce accurate work and communicate effectively under stressful situations
Knowledge of BMO Harris Banks P&C US and the Retail and Small Business Banking model, distribution channels and key customer touch points
Demonstrate analytical thinking through information gathering and recognition of issues and problems through Salesforce trend reporting and daily complaint review
Salesforce experience desired

Transition Management Resume Examples & Samples

Strong Knowledge of the financial markets, products and services, including TIAA-CREF products and services
Solid understanding of project management, plan administration, plan design, plan provisions and product offerings required
Third Party Administration (TPA), Defined Contribution or Defined Benefit leadership experience is strongly preferred

Exposure Management Resume Examples & Samples

Serve as the primary point of contact to Borrowers and Lenders (clients) of securities. This includes working with other areas who also have contact with the clients and acting as a point of escalation for any issues
Ensure Morgan Stanley is not exposed to Lenders and that any exposures are understood and agreed with Credit
Pre-match trades and perform failing trade management
Perform daily cash and stock reconciliation ensuring Morgan Stanley?s books and records match external positions
An ability to handle high volume workloads and prioritisation skills
A flair for learning new functions/systems quickly
A good approach to change management on account of the team?s continual growth and development
Strong communication skills as you will be expected to develop relationships with clients
An understanding of escalation

Avp-intraday Liquidity Management Resume Examples & Samples

Produce regular reporting for internal, external or regulatory needs
Monitor trends on key control and liquidity usage indicators and escalate and work with the line manager to assess root cause & develop plans for reducing exposure where appropriate
Proactively work to identify and deliver on areas for improvement (control, efficiencies, MI)
Analyse and understand the liquidity position of the firm across all currencies and its entities with specific focus on intraday
Develop/Enhance reporting capabilities
Own specific projects e.g.. Basel Reporting
When needed complete day to day operational tasks. These include, but not limited to

Position Management Resume Examples & Samples

Java, Spring, Oracle SQL and Gemfire
Good knowledge of Tibco EMS
Proficient at Linux. UNIX Shell and Perl. Scripting
Object oriented design and programming as well being at least familiar with design patterns with a pre-requisite
Good understanding of full software life cycle development processes including Agile processes
Enforces discipline across the software development lifecycle including test driven development
Help support our environment and effective utilization of the platform. Ensure that systems run well in production, are highly available at disaster recovery and have sufficient capacity

AVP ITS Controls Management Resume Examples & Samples

Define, build and lead a Control and Compliance team responsible for providing strong technology control oversight for the department
Implement necessary, sustainable processes for managing control gaps across ITS, including Audit based findings
Develop and operate strong interaction models with TRMIS Risk teams, Audit and Operational risk mgmt
Develop strong reporting into MOR, reflective of state of controls for the ITS organization, and deliver appropriate status report to executives
Drive strong processes to map evidence of controls, and appropriate degree of reporting for regulatory based standards (PCI, SOX, BASL etc.)
Ensure processes are in place for strong talent management, ensuring the appropriate skillsets exist in order to effectively manage risk through the implementation of key infrastructure controls

Exposure Management Resume Examples & Samples

A desire to go ?above and beyond? daily responsibilities ? seek to problem solve
Strong sense of accountability
Risk management skills
Ability to work across silos where required

Wealth Management Float Assistant Resume Examples & Samples

Diary management: co-ordinating, gate keeping, ensuring that the schedule is rigorously adhered to whilst taking account of conflicting priorities and multiple demands on time
Arranging meetings, both internal and external (including conference calls), taking account of complex diaries and European time zone differences
Ensuring appropriate travel arrangements are made, operating within UBS Travel Policy
Processing of invoices, expenses and reimbursements through SAP and Optima
Monitoring of email inbox and ensuring that important emails are correctly prioritised, dealt with where possible and attention is drawn to critical items

Director Fp&a Terrific Exposure to Upper Management Resume Examples & Samples

CPA a plus
Hyperion and Cognos proficiency a plus
7-10+ years of progressive Analysis experience
Senior Manager/Director experience strongly preferred
7-8+

Lower Level Management Resume Examples & Samples

Conducting and oversee the training of employees
Overseeing store operations
Informing Staff of new updates and general developments in the company
Enforcing all asset protection procedures
Communicating weekly conference call directives
Monitoring expenditures to keep cost at store in line with goals
Ensure all communication to the employees is effective, positive, and supportive
Delegating tasks to the Staff
Respond to email and voice mail within one work day (24 hours)
Facilitate the immediate repair of any store maintenance issues
Ensure that store is maintained by employees: carpets and floors cleaned, stock areas kept neat and organized

Manager Policy Adherence Management Resume Examples & Samples

Reports to the Senior Manager, Policy Adherence and provides direct supervision to analyst(s)
Responsible for the monitoring and/or testing of all TD BS/CF to ensure adherence to all CDO data governance policies ("Policy Framework")
Design, develop and maintain a comprehensive Policy Adherence program to ensure BS/CF are in compliance with the CDO policy framework
Design, develop and maintain an inventory of key processes, templates, tools, repositories and supporting documentation to facilitate the policy adherence program
Develop strong working relationships with the Data Stewards of the BS/CF and work collaboratively to design and manage transparency of control self-assessments
Analyze policy compliance results for assigned BS/CF and develop remediation plans to address non-compliance as required
Actively manages relationships and works closely with management to provide guidance, expertise, counsel, policy direction and education on policy framework requirements and related issues and to channel conflict among internal partners to ensure consistent compliant outcomes
Responsible for prompt and thorough resolution or escalation of issues
Communicates results to SM, Policy Adherence
Participates in the development of group policies and procedures and assists staff with complex questions and issues as necessary
Engages in recruiting, training, coaching and conducting performance assessment of team member(s)
Encourages and fosters positive working relationships with internal business partners and provide an environment of ongoing employee development and feedback

Manager, FCC Issue & Examination Management Resume Examples & Samples

Bachelor’s Degree, ACAMS certification preferred
Good knowledge and understanding of AML, BSA, USA Patriot Act, Sanctions and Anti-Bribery & Corruption
Proven ability to communicate effectively with all levels of management, auditors, and regulatory examiners

Systems Management Supporter Resume Examples & Samples

Providing accurate and reliable management and business information for various business stakeholder groups
Create reports according to internal guidelines, standards and deadline
Support of business internal clients in both technical and business related issues
Create and maintain clear and consistent process flow documentation
Work independently with users to define concepts and under direction of manager
Managing process of administrating audit reports provided by internal and external auditors
Being first point of contact for audit and non-audit related issues
Conducting regular reviews, ensuring that audit requirements are fulfilled and recorded in appropriate manner
Open-minded and self-motivated person
Effective time management - able to work under pressure and meet deadlines

CoE Site Management Resume Examples & Samples

Supporting the identification, development and reporting of critical process performance measures for the entire center
Providing analysis of process performance and preparing summations for management, supporting the completion of Diagnostic Reviews
Collecting and preparing reports and documents summarizing the Raleigh CoE’s performance, approach and plans for all levels of the organization
Monitoring, supporting and managing deployments into and out of the Raleigh CoE
Ensuring compliance with all policies and good business practices
Serving as a support for Receiving Managers, acting as a reference point for Receiving Managers throughout all phases of the migration toolkit lifecycle and amongst other things assisting, if required, with
Deployment and detailed execution plans covering people, process, technology and logistics etc
As is process maps from the sending location
Baseline performance metrics for processes from the sending locations
Ensuring deployment plans are consistent with business case assumptions
Ensuring deployments are appropriate and in line with Raleigh Objectives
Lead full Lean and DMAEC projects on migrated processes, ensuring that quality and productivity are consistently improving to the satisfaction of our customers and that we have measurable performance improvements
Support the development of the staff of the CoE in CPI Methods and tools
Teach, Coach and Mentor staff to Lean Analyst and Green Belt certifications
Green Belt certification required, Black Belt certification preferred
Banking, IT or consultancy background (2+ years' experience) and a excellent understanding of project management in the banking arena
A proven track record of successfully delivering projects / program within a banking environment (1+ years' experience)
An ability to communicate effectively to and command attention from senior managers
An ability to produce clear, concise reporting
Expert presentation preparation skills; PowerPoint, DeskTop Publishing or similar skills
An ability to understand the wider objectives of the program and the issues associated with off-shoring
Oustanding verbal communication skills
A self-starter and operate well independently
Delivery focused and process oriented
Sufficient credibility to advise project teams on their projects in relation to the program
Tact, discretion and diplomacy
Proactive Approach: Shows drive, passion, works persistently through obstacles to create positive impact and value for the bank. Approaches situations with an entrepreneurial perspective
Principled Behavior: High integrity, maintains confidentiality at all times. Fully complies with the code of conduct; acts responsibly protecting the reputation of the bank and mitigating controlling risks
Partnership: Takes visible responsibility for establishing, preserving and growing deep relationships with clients/colleagues. Communicates effectively across all levels of the client's organization
Professional skills: Results-orientation with a superior ability to execute as well as creatively solve problems; combined analytical and persuasion skills with a comfort and flexibility to work with all levels of the organization. Has the expertise to create excellent outcomes

Manager, Campaign Management Resume Examples & Samples

Campaign management professional with a proven ability to project manage complex campaigns. (8-10 years of hands-on experience managing direct marketing programs)
Experience in conducting database analytics / data-driven marketing with solid understanding of CRM concepts and practices
Experience working with large-scale customer databases
Understand data requirements for campaign reporting and post program analysis Recruiter: Jamie Bernard

Head of Cstf Transaction Management Resume Examples & Samples

Key function within the business where effective delivery and rigorous monitoring and control is pivotal to success: it reinforces the Sales drive by ensuring delivery of relevant products whilst providing solid underpinning for the operational risk aspects of CSTF through robust systems and processes
In-depth knowledge of CSTF products ,risk, mitigants,and customers
In-depth knowledge of best practice CSTF operational delivery systems and processes
Minimum 5 years in a similar role

Manager, Liquidity Management Resume Examples & Samples

Reporting to the Director, Liquidity Management and working within the Liquidity Management team, the individual in this role may be assigned day-to-day execution responsibilities for one or more of the following
Assist with developing a framework, process and operational routines to identify, measure, monitor and report on (i) intraday and overnight cash inflows and outflows from assets, liabilities, and off-balance sheet exposures, across the enterprise, and (ii) availability of various types of collateral across the enterprise; ensure adequate controls are implemented to enhance the robustness and reliability of the processes
Assist in actively partnering with various Funding teams to track, analyze and incorporate planned and actual near-term funding transactions, along with related impact on available collateral and cash flows, providing legal entity, jurisdiction and currency views of the same
Actively participate in engaging with stakeholders within Corporate Treasury and across Business Units within the company (as appropriate) to (a) develop routines to receive, validate and reconcile data inputs for production of intraday cash flow and collateral reporting on an ongoing basis, and (b) analyze known / proposed business activity in the pipeline, associated timing, location by jurisdiction, legal entity and currency, and incorporate the same within reporting processes
Produce, analyze and report on enterprise intraday cash flow and collateral reports, along with trends and variance analyses, to meet management and regulatory requirements / expectations; develop and maintain liquidity procedures related to these processes
Analyze gross, net and cumulative intraday cash flows to analyze trends and identify potential intraday periods of cash flow mismatches; assist with development of liquidity limits / guidelines and other strategies as appropriate, to drive timely management notification and risk mitigation
Collaborate with intragroup funding teams to assess planned / potential affiliate transactions and resulting intragroup cash flows between GE Capital entities as well as with GE Industrial affiliates, Joint Ventures and other Investment vehicles to ensure that such activities are incorporated in the intraday cash flow and collateral monitoring and reportins at a legal entity, jurisdiction and currency level
Partner with the broader Liquidity Management team to utilize these processes and enhance other components of the liquidity risk management framework (e.g., liquidity stress testing, liquidity reporting, LCR forecasting, etc.)
Support the implementation of Liquidity Data Management and Analytics / Reporting IT Infrastructure build as a critical stakeholder, through active participation in functional discussions around requirements, data validation, user testing, and phased enhancements over time
Providing support for team’s preparation and efforts around liquidity internal / external audits and regulatory reviews / examinations, from time-to-time
Support the Liquidity Management team, through participating in ad-hoc initiatives involving analysis, reporting, evolving internal and external requirements, etc., as called upon from time-to-time
The role provides a great opportunity to build liquidity risk expertise and grow with the team over time
Bachelor Degree in Finance, Economics or related field with 6 or more years of financial services experience in progressively expanding analytical roles within one or more of the following areas: Liquidity Risk Management, Treasury, Capital Markets, Risk, Financial Planning & Analysis or Controllership
Demonstrated track record of successfully building and leveraging relationships and strong communication skills to drive global mandate(s) with multiple stakeholders at different management levels in a matrixed environment
Result-oriented approach and hands-on problem-solving skills, with the ability and resourcefulness to effectively execute on multiple priorities in a matrixed environment within and outside the team, while coaching / motivating junior members of the team
Experience working in global business environment with a proven understanding of global process and controls
Strong MS Excel and PowerPoint skills
Energetic and self-motivated team player
Must submit your application for employment through gecareers.com to be considered (Internals
Prior work experience in Liquidity Risk Management or Cash Management
Master's Degree in Finance, Business, Economics or related field, or CFA
Change agent with Strong credibility and influence in the organization
Change focused approach, looking at continuous ways to improve the control and operational environment
Knowledge and experience in organizational effectiveness and operations management implementing best practices in a matrixed environment
Ability to challenge and debate issues of importance to the organization, while maintaining a professional and respectful approach

Am-funds Management Resume Examples & Samples

Develop preparation and follow up from client meetings
Build client presentations
Research data and performance information on products and markets
Work with various teams to request and analyze Zephyr/Morningstar reports
Assist in coordinating regional meetings and event logistics
Upon receipt of proper licenses, engage in client interaction
Strong knowledge of financial service industry and financial markets
Passion for sales; comfort and desire to speak with clients
Bachelor's Degree required, minimum GPA of 3.2

Wealth Management Digital Resume Examples & Samples

Develop the strategy, roadmap and on-going management of the wealth management private bank client-segment experience and drive wealth management marketing for online, tablet and mobile phone platforms
Understand private banking customer needs and collaborate/partner with various business lines, such as Retail, Small Business, Wholesale, and enterprise Internet & Mobile Banking to leverage shared strategies/interest to enhance the digital private banking experience and drive implementations with significant client impact
Evaluate Wealth Management private banking and marketing digital market trends, product development and performance metrics
Recommend revisions and enhancements to digital services to meet objectives, including management of product lifecycles (introduction, enhancement/maintenance and discontinuation) across digital platforms, e.g., online, tablet, smartphone, etc. and identify and partner with vendors, when needed
Architect the private banking digital customer experience and wealth management marketing across online, tablet, smartphone platforms to ensure an optimal end-to-end experience including UI, back office/operations support, customer service, and communications
Create exceptional end-to-end client experiences resulting in high customer satisfaction
Initially individual contributor with longer-term expectation of directly managing professional staff of digital channel managers
Develop project definition documents, define business requirements and processes, and project manage cross-functional teams to implementation
Support production and other ad-hoc needs, related to private banking digital channel
15+ years of online banking and/or mobile product management/marketing experience
5+ years of managerial experience
Thorough knowledge and understanding of private banking products, including regulatory requirements, competitive market and operations
Strong technical product management, marketing, and development skills
Leadership skills to own delivery, develop strategies, and mobilize key partners
Ability to partner with product management, marketing, user experience, business analysts, technology, operations, customer service, legal/compliance and data teams
Excellent organizational, analytical, decision-making, problem-solving, and project management skills
Strategic thinker with a positive, action-oriented drive
Proven collaborator and team player as well as success working in highly matrixed environments
Bachelor's degree, or equivalent work experience; MBA preferred
Experience with online acquisition adoption and online servicing capabilities
Advanced marketing and market research abilities
Strong financial and competitive analysis
Knowledge of mobile solutions a plus

Response Management Resume Examples & Samples

Experience in helping to develop new business within capital markets organisations (specifically investment banks), with specific project experience in project work when responding to market driven or regulatory change
An understanding of investment banking front-to-back trade/transaction and/or operational processes, risks and controls and the related regulatory environment and its impact on investment banking organisations
An understanding of investment banking and the related regulatory environment
Leadership skills with a proven track record of successfully working as part of a team on complex client engagements
Proven track record of dealing and influencing senior stakeholders and board level management
Management skills that allow successful project management of a number of teams simultaneously
Be experienced in coaching and developing other members of staff
Self-motivated with an ability to work under your own initiative
A relevant professional qualification (i.e. ACA, CA, CISA, CIA)
Demonstrates resilience in challenging circumstances and sees the opportunity in these situations
An ability to work under pressure within an ambiguous environment

Robert Half Management Resources Division Director Resume Examples & Samples

Provide recognition and celebrate successes
Manage change efforts
Conduct effective meetings
# of divisions: 1 division
Proven performance in staffing professional role

Director Balance Sheet Management Hedging Execution Resume Examples & Samples

Lead the execution of Hedging Strategies for Structural Interest Rate Risk to protect and maximize the Bank’s net interest margin given its Balance Sheet Structure, the expected impact of customer preferences in our retail and wholesale products and market expectations
Maintain strategic relationships with hedge counterparties in Canada, the United States and other global financial markets to gather market intelligence and identify opportunities to more effectively manage the Bank’s risk exposures and reduce hedge costs
On a weekly basis present a business status and market update to the Global Investment Review Committee
Manage a team of traders and provide oversight and control to the group’s market activities to ensure best practices are maintained
Negotiate the final pricing terms for new benchmark issues of debt securities issued by Funding & Liquidity Management. Benchmark transactions tend to be $1-$1.5 Billion. Therefore, reducing the issue cost by a fraction of a basis point can result in a material cost savings for the Bank
Execute strategies to hedge the optionality in retail products, including mortgage pipeline, cashable GIC’s, etc
The Director is the subject matter expert in Group Treasury for optionality and provides advice to the business lines on new products
Collaborate with GRM and GT Comptrollers to develop and implement effective hedge accounting relationships for Balance Sheet Management’s interest rate and cross currency swaps. If the instruments are not in a hedge accounting relationship market movements can result in material income volatility despite being effective economic hedges
Collaborate with Balance Sheet Analysis to develop effective risk metrics to monitor interest rate risk exposures and enhance reporting to executive management
Expert knowledge and trading experience in fixed income securities, interest rate derivatives and options
Expert knowledge of banking and risk management is required
Expert knowledge of Asset and Liability Management techniques is required
Thorough knowledge of related Bank policies, practices, products in the context of best practice and regulatory requirements and expectations
An expert ability to balance competing or conflicting goals of various departments/stakeholders, requiring a mature, diplomatic approach and highly developed negotiation and influencing skills
Expert communication, facilitation and presentation skills for developing communication strategies for executive approval
Exhibits a highly developed ability to actively listen, negotiate and communicate goals, share knowledge, experience and responsibility when dealing with direct reports, employees and business relationships in order to create a drive to be the best
Experienced in managing and mentoring skilled staff to motivate and bring about efficiency and creativity. Provide professional coaching and guidance to direct reports
Open and flexible with clients, providing excellent advice and service
Demonstrates flexibility and creativity in problem solving and overall management

Director Balance Sheet Management Resume Examples & Samples

The business lines require a senior level staff to lead the Bank’s balance sheet management framework responsible for managing the Bank’s capital usage through comprehensive policies and procedures, business line capital allocations (including target setting), reporting and monitoring of business line assets, RWA and capital deductions’ actual results against plan and/or forecast
The incumbent is Capital Management’s main point of contact for its relationship with the business lines, including the support of ongoing capital usage optimization initiatives. The incumbent must maintain an in-depth level of knowledge of each business lines’ capital usage as well as provide explanations and respond to business line inquiries in a reasonable timeframe
To build, enhance, manage and maintain the Bank's regulatory capital attribution models including balance sheet assets, risk weighted assets and capital deductions. These attribution models will be used for targets/planning, forecasting and spot quarter end reporting purposes
To build appropriate MIS that will enable summarized and detailed reporting of business line assets, risk weighted assets and capital deductions against the Plan, the Forecast and/or prior quarters, to ensure timely delivery of accurate and detailed (if required) information to the business lines and the Executive regularly and as required
To play a senior role, providing recommendations and input into the Bank's capital management decisions for business line targets and in support of product and country level decisions. Develop metrics and indicators that can be utilized to measure the effectiveness of capital utilization and costs of capital
Promote strategic relationships and build key business contacts with business lines and other support units across the Bank to facilitate appropriate capital modeling and forecasting. Gain involvement of key stakeholders to ensure that business goals are met with respect to the Bank's Capital strategy. Serve as a check point to decisions made in other departments that may impact capital
Maintain a model that assesses the impact of foreign exchange on the Bank’s capital (RWA, goodwill, significant investments, AOCI). The model results will also be used to design and evaluate foreign currency hedging programs with Group Treasury and for the evaluation/proposed of changes to existing FX hedging and FX sensitivity limits
Provide strong leadership to motivate both individual and team performance and to provide support to the development needs of staff with the objective of making the staff promotable into more senior roles, ensuring the Bank retains resources into the future
As the Bank has adopted the Basel III Leverage ratio (effective Q1 2015) The incumbent will play a lead role as Leverage Ratio requirements change in the future, including any re-calibrations
The incumbant is responsible for overseeing the Bank's annual Globally Systemically Important Banks (G-SIB) indicator requirements and reporting on an ongoing basis
Ability to develop and maintain strong networking relationships
Strong strategic thinking skills
Ability to create/develop new processes/policies/models
In-depth knowledge of capital requirements and capital management concepts and best practices including OSFI and Basel
Strong organizational and multi-tasking skills in order to manage a number of projects
Ability to demonstrate a high degree of flexibility and decision making
Strong analytical and research skills with the ability to assimilate complex information in a short period of time

Specialist Study Management Resume Examples & Samples

3-5 years of experience in clinical trial document management and regulatory documents is required
Experience with electronic trial master file system(s) including uploading, reviewing, QC, approval of study required documents
Working knowledge of the Clinical Study Process and an understanding of the range of working procedures relating to it, together with an understanding of the ICH/GCP guidelines
Working knowledge of clinical study documents
Ability to develop advanced computer skills to increase efficiency in day-to-day tasks
Good interpersonal skills and ability to work in an international team environment
Willingness and ability to train others on study administration procedures
Display excellent organization and time management skills, excellent attention to detail, and ability to multi-task in a high volume environment with shifting priorities
Team oriented and flexible; ability to respond quickly to shifting demands and opportunities
Integrity and high ethical standards

Director, Occupancy Management Resume Examples & Samples

Interface with senior management, CRMs, project managers, leading the discussion, evaluating space/occupancy usage and lead the development and implementation of space/occupancy options for the business units/Corporate Centers
Design a standard operating environment for spatial data collection and develop the policy and procedures to maintain an accurate reliable database of Prudential floor plans and metrics, relative to occupancy/vacancy and space utilization. Oversee occupancy management reporting from strategic to functional accounting for Prudential Business divisions and client disciplines needs
Responsible for ensuring project referral form (PRF) requests align with regional plan. Obtain from the CRMs the high-level programming needs of clients and develop project requirements documentation (PRD). Conduct client meetings for programming and subsequent approval of PRD. Create high level programming (interview document) and maintain client contact information
Manage/create an analysis of available space that presents a convincing solution to a client that meets their needs while ensuring the Corporations inventory of space is effectively utilized
Approves all tactical space requests and accountable for the development programming that conforms to space utilization standards
Develop high level target stacking plans, migration plans, origination / destination plans, stack and test fit plans in support of the recommended space solution
Prepares migration/origination plans, schematic schedules, stack and block fit plans. Implements schedules of critical path and milestone events. Serves as the primary point of contact throughout the Migration Planning Process. Maintains thorough knowledge of current and future space needs and understanding of the business direction and changing workplace needs
Ensures occupancy plans are aligned with client and corporate strategies
Develops, maintains and provides reports on work environment efficiency, portfolio vacancy, KPIs and ad hoc reports requested by senior management
Manages the work of Prudential employees and vendors in the production of CAD drawings and associated metrics. This position is also responsible for coordinating the efforts of internal Prudential groups and external vendors in the execution of changes in the work space
Development of the departments overall space planning and workplace strategy /objectives
Bachelors degree (BA/BS) (Architecture or Engineering preferred)
Minimum ten years experience directly related to the delivery of strategic planning services; or equivalent combination of education and experience
Minimum three years experience in management
Broad knowledge of current real estate industry trends and standards
Proficient with CAD/CAFM software as well as MS Office Suite (MS Project, PowerPoint, Excel & Visio)
A general understanding of project management and construction
Manage/ Coordinate the efforts of internal groups (e.g. technology) and external service providers (e.g. Cushman & Wakefield) in execution of space change
Ability to partner with various levels of Management as well as serve as a Liason between Business Units, Strategic Tactical and Data Maintenance teams
Proven ability effective communication and coordination of diverse groups in order to lead the execution tasks

Global Resiliency Crisis Management Location Lead-japan Resume Examples & Samples

Build an intimate knowledge of the business resiliency organization, programs, processes, and needs/challenges in the location(s)
Lead resiliency regulatory reviews in the location(s) and be the point of contact for resiliency to all regulators
Establish and lead location resiliency committees with key stakeholders to ensure strong participation and accountability in resiliency programs, including compliance to policy & standards, metrics reporting, critical site tests, firm-wide programs, training, etc
Partner with key stakeholders in the location(s) on all resiliency related items and address (or escalate when appropriate) location specific requirements
Lead location resiliency governance, providing oversight of the location program and compliance with resiliency policies and standards
Drive the testing program in the location(s)
Provide transparency on resiliency risks; Identifying systemic issues and prioritizing critical issues for senior management escalation
Independently challenge the LOBs and location(s); Evaluate existing strategies, identifying existing process and procedural gaps, recommending areas for improvement while mitigating risk
Act as central point of contact and escalation for all GRCM location issues
Partner with global and regional GRCM teams to ensure corporate programs are holistic and appropriate for the location. Drive implementation of firm-wide tools in a consistent manner in the location
Maintain the location plan and ensure correct membership for Crisis Management team or Site Incident Management Team (SIMT)
Lead the location response in crises, in a coordinated approach. Provide support to other regions, where necessary
Network with relevant industry peer groups to promote information sharing and leverage
Significant professional experience in business resiliency or a risk/audit/business background with demonstrated career progression
Experience in dealing and managing regulatory authorities and requirements
Strong coordination and control skills (e.g., develop and manage cross locations and Lines of Business strategies, communications, and implementations)
Strong project management skills (e.g., planning, issues escalation, reporting, management presentations, etc)
Excellent communication, relationship building and influencing skills; ability to engage with senior management
Strong analytical and quantitative skills
Presence and ability to engage with senior management
Flexibility and ability to partner with other team members across global time zones and in other locations
Experience in managing global initiatives and matrixed organization
Track record in business resiliency or a risk/audit/business background
Strong communications skills and proven record of driving process improvements

Experienced Emissions Management Resume Examples & Samples

Manage a team of staff supporting complex projects and ensure high quality work products and the effective use of resources across projects
Supervise junior engineers to design and deliver work to meet the strategic growth objectives of ICF’s Emissions Management team
If necessary, travel internationally to develop new business and ensure effective project delivery and client satisfaction
Present technology solutions to domestic and international oil & gas industry audiences in workshops and conferences
Build awareness of ICF’s capabilities via targeted marketing and outreach strategies to future clients
Direct the use of engineering and economic principles to calculate momentum, heat and mass balances, preliminary economic cash flow, net present value, internal rate of return, and payback period for preliminary designs to reduce emissions of greenhouse gases from the oil and natural gas industry
Direct and review for quality the development of Excel spreadsheet data analysis tools
Direct junior staff to develop presentations on technologies and operating/maintenance practices
Direct junior staff to draft memos, letters and technical reports
12+ years of experience managing projects related to the oil and gas industry
Demonstrated success managing teams of staff working on complex, international projects
Bachelor’s Degree in Engineering or related subject
Experience with the application and implementation of programs such as the U.S. Greenhouse Gas Reporting Program (GHGRP), Natural Gas STAR, Global Methane Initiative and demonstrated knowledge of applicable national and international best practices for emissions management
Strong quantitative and/or modeling skills
Proficiency in a second language (Russian, Arabic, Spanish and Portuguese preferred)
Environmental compliance management and/or permitting experience, both for conventional pollutants and GHGs
Demonstrated experience working as an internal or external consultant to the business
Relevant international experience
Advanced computer applications skills (Visual Basic programming, Microsoft Access)
Field experience in upstream oil and gas operations
Experience in process and operational safety
Identifies and meets the needs of clients within established guidelines
Organizes tasks and effectively prioritizes work
Works collaboratively with project team and client to achieve established goals

Initiative Management System Resume Examples & Samples

Strong understanding of Financials Tracking and Calculations
Experience (minimum 3 years) with industry recognized techniques performing Business Process and Data Analysis, Requirements Gathering/ Documentation/ Validation and Change Control processes
Experience (minimum 2 years) working on global projects with stakeholders in the business and technology domains located around the globe
Must have extremely strong oral communication and interpersonal relationship and consensus building skills
Must have strong Excel, Visio, MS Word and Powerpoint knowledge with MS Access & SQL experience preferred
Must be a self-starter, learn quickly, and work productively with minimal direction under tight deadlines
Must be a structured thinker, able to multi-task, with strong organizational and follow-up skills

VP-global Treasury Liquidity Management Resume Examples & Samples

5 to 7 years of financial services experience
Candidate, at a minimum, must have experience that is related to R&R planning (e.g., either regulatory policy/strategy, Treasury/funding activities, finance/risk and/or legal/bankruptcy)
Ability to operate in an environment with a high level of scrutiny and be able to interact effectively with the various internal and external stakeholders
Excellent presentation skills and the ability to succinctly convey complex issues
Strong communication skills and ability to coordinate across various lines of business, legal entities and geography
Ability to work independently with minimal oversight but who can also be an effective team member
Able to work under pressure, prioritize multiple tasks and bring tasks to closure

Management Supporter Resume Examples & Samples

Maintain appropriate governance, compliance, and management oversight, ensuring that the CoE site operates in a controlled manner
Ensure the efficiency and effectiveness (CoE Service Excellence) of the day-to-day operations and infrastructure of the CoE site and its affiliate sites
Support functional managers in operational management in order to deliver high quality services; ensure transparency (through scorecards / KPI reporting) on operations; drive the process / service improvement agenda across the deployed functions (target: YoY 5% productivity gain); and, lead the transition of identified processes to a fully CoE-owned model
Develop business cases for growth and efficiency initiatives
Manage costs, budget and headcount for the CoE Site Management organization
Effective management and control of support functions in the CoE sites, including ensure that all audit point findings are addressed, SOX 404 requirements are met in a timely manner, operational incidents reported as required and remedial action taken as appropriate
Escalate unresolved conflicts, disputes, actual or potential control failures to the Head CoE and relevant line management on a timely basis
Ensure that the business have appropriate written policies & procedures and organizational charts and that both global governance and local management is in place to ensure effective supervision of service delivery
Ensure compliance with all relevant regulations including tax regulations and that inspections are managed appropriately
Work with relevant Shared Service heads (e.g., HR, Legal, CRES, IT) to ensure technology, people and facilities infrastructure is provided in a robust, appropriate and cost efficient manner
Review and approve CoE-related financial plans, budgets, and KPIs for the CoE sites. Work with appropriate managers to resolve any inconsistencies, discrepancies or disputes
Drive the process / service improvement agenda across the deployed functions to achieve the targeted productively gain of 5% p.a
Ensure ongoing performance improvement programs are in place and are relevant for the CoE sites
Understand current capabilities, future potential and fundamental limitations (i.e., risks and issues) of the CoE sites and partner with the Bank’s functional leaders in order to identify and maximize deployment opportunities
Ensure that transition plans are in place, including change management /communication activities, to support the planned deployment executions; and that adequate support is made available
Oversee the delivery of reliable KPI metrics as required by the Head CoE, including staff hiring and retention planning, staff productivity/performance measurement, staff turnover rates, and local market compensation/ employment conditions
Oversee the delivery of a site report and scorecard, with focus on operational measures
Drive CS’ CoE strategy through local execution of the 2013 refined CoE strategy
In cooperation with Head CoE, set and oversee the implementation of the CoE strategic objectives and annual business plan for the India sites
Business case oversight and responsibility for large-scale projects in the CoE Sites; primary representative for CoE Site Management for these projects
Develop, present and defend business development initiatives and projects
Drive site operations improvement agenda and oversee project portfolio
Support the Head CoE India in building and implementing a Country wide Strategy
Develop and maintain site marketing material
Proven track record in managing shared services operations and/or service delivery for a similar function(s)
Strong business acumen with a strategic perspective and ability to quickly understand the impact of decisions on the business
Results-oriented with a superior ability to execute and creatively solve problems; combined analytical and conceptual skills with comfort and flexibility working with all organization levels
Ability to influence beyond reporting lines at very senior levels (including up to ExB level)
High energy level and passion; ability to work effectively and thrive in a fast-paced, dynamic environment
High integrity and ability to maintain confidentiality at all times
Strong communication skills, both written and verbal; ability to represent CoE to external market
Consulting background and experience is preferred
Prior working experience in a MNC in India or abroad is preferred
A post graduate university degree, B. Engineering, MBA or equivalent is a must

Global Head of Liquidity Management Services Resume Examples & Samples

Business Strategy & Financial Performance: Manage key drivers of business performance to meet measureable business goals and performance tracked via scorecard metrics, e.g. operating leverage, deposit volume, revenue/spreads, product adoption and engagement statistics, sales pipeline and wins. As senior business lead, the incumbent will dimension market opportunities, set strategic direction, and track and adjust performance in response to market conditions
Product Management and Product Development: In directing a team of global product managers, the individual in this position will ensure development and delivery of product capability and platforms in view of market and competitive environments. To drive market penetration, capabilities must incorporate leading edge technology and innovative approaches to addressing client issues and treasury objectives
Client Experience and Industry Leadership: As head of LMS, the incumbent will engage with clients on client specific and industry topics, demonstrating thought leadership and expertise in treasury management practices. With a clear focus on client experience, he/she is responsible to maintain effective client interaction, operating and service models, from initial engagement, to implementation, to ongoing maintenance and relationship management, to ensure maximum client satisfaction. Industry leadership will be evidenced by participation in industry forums, conferences, written articles, webinars, etc
Risk Management: The LMS Head is responsible to ensure all products and services are offered in full compliance with Citi policies and applicable regulation. Controls to be actively monitored through MCA and audit processes on a global basis
Balance Sheet Management: With primary responsibility for management of TTS deposit liabilities, the LMS head will liaise with Treasury, Finance, Sales, and other functional partners to ensure optimal return on the TTS balance sheet. With a deep understanding of asset/liability management practices, the incumbent will provide guidance to ensure spread, volume and regulatory ratios are aligned to meet business and franchise objectives and will implement specific strategies to achieve goals
People and Organizational Development: The incumbent will be responsible to attract, retain, and develop talent to ensure strong ongoing performance and succession planning. Direct and matrix management of regional teams requires strong interpersonal and leadership skills to balance local/regional/global organizational needs against career goals
Leadership skills and ability to build consensus
Adaptive thinker – agility to quickly react to opportunities and adapt to new regulation and changing circumstances
Team player – ability to work collaboratively with functional partners, internal treasury, sales, regional counterparts, finance, operations and technology to advance execution of objectives
Shows initiative and drives for results; highly motivated individual
Maintains both client and market orientation – ability to combine client and franchise objectives; integrate market and segment drivers into business strategy
Excellent written and oral communication skills – ability to synthesize complex concepts into product design and business operating frameworks
Fundamental understanding of asset/liability management, hedge theory and practice
Broad knowledge of regulatory regimes
Minimum 12-15 years of experience in banking, product management, consulting, treasury management and related fields
Experience in managing large and complex organizations
BA, BS
Series 7, 24 a plus
Other certifications, e.g. CTP
Product management discipline
Influencing skills
Understanding of market structures and economics
High-level communication skills
Demonstrates sound business judgment
Ability to identify market trends
Ability to synthesize multiple inputs into a cohesive business strategy
Proven track record of execution

Director, Client Solutions Market Management Resume Examples & Samples

Works directly with business unit process owners to develop annual and on-going strategy, identify opportunities, and develop an on-going strategic roadmap. This roadmap should support and align with the business unit’s short term, near term, and long term strategies
Manage and oversee users during the development of ‘use cases’ and ‘requirements’ that support their business needs and strategic roadmap. Gain in-depth knowledge and understanding of the request and processes being documented. Use knowledge gained throughout this process to collaborate with Competency Center so that best in class solutions can be identified, developed, and deployed
Acting as the Technology Single Point of Contact (TSPOC) for Home Entertainment Sales, Marketing and Licensing/Rights. Help resolve ANY technology related issues that are raised by the business users. Problem solve, escalations, and communicating on behalf of business users until issues are resolved. Issues include but not limited to: desktop, application, break-fix, “how do I?”, change in business process, enhancement requests, business process reengineering, etc…
Identify, develop, document, and maintain a thorough understanding of the end to end business process that supports the business unit. With this knowledge, you will need to develop strategic solutions when there are changes within the business, the business process, or the business unit’s IT portfolio of solutions. Understand the connection between the business unit’s business process and each of the IT solution that support them
Support, lead, and supervise efforts that require business unit involvement. Efforts include but not limited to: Application testing of defect resolutions / enhancements, User Acceptance Testing (UAT), User Training, User documentation, Deployment activities, etc…
These efforts require an in-depth knowledge of overall business process, relevant project or system, cross functional communication, and strong facilitation skills

Director, Test Management Resume Examples & Samples

Owns the test policy and procedure standards, and ensures the practices are followed
Ensures that the test suite portfolio is comprehensive, up-to-date, and repeatable
Monitors overall delivery of the test factory program, including adherence to Test Factory SLAs
Drives work to Low Cost Locations to ensure cost effective delivery
Evaluates Test Factory resource utilization and forecasts ramp up/ramp down needs based on demand plan
In conjunction with the outsourced Test Factory Center, drives the testing quality program, using quality assessment tools, audits and practices
Attract, develop and retain a high performing work force

Power Management Subsystem Logic Resume Examples & Samples

Work closely with architects and verification engineers to generate micro-architecture
4+ years of work experience in processor micro-architecture and RTL design
Proven micro-architecture design experience of major CPU blocks (prior expertise in PCU and PMA

Licensing Management Organization Specialist Resume Examples & Samples

The process should be simple and easy for the clients
There should be minimum client friction – tight integration with project License Managers
The best current available techniques must be leveraged in order to drive an overall standard of understanding what a client is currently using, has historically used and has currently installed
Data gathered must support resolution of any findings identified
Relevant University level degree (Computer Science, Management of Information Systems, etc.)
4-8 years of total experience, including 2-3 years of technical experience in Software Compliance, preferably with HP software product experience
Preferably, HP software product knowledge
Languages: English, any additional language skills is a plus
Languages: English and Spanish; Portuguese would be a plus
Superior communication skills (i.e. written, verbal, presentation), leadership, consulting, influence, and negotiation skills. Mastery in English and local language as well as other languages as required
Ability to lead complex process improvements using industry standard quality improvements tools and concepts, and has thorough understanding of change management processes and procedures
Excellent program management, problem solving, and analytical skills, and the ability to execute a program within the scope of overall strategies

Transition Management Senior Specialist Resume Examples & Samples

Responsible for maintaining relationships with Subject Matter Experts / PMO and Cross Functional Operations to influence their decisions regarding the scoping and approach to the Service Transition of projects
Works with Business Solution Directors and XFO to ensure expectations of service levels are appropriately set and managed
In conjunction with the Service Transition Lead is accountable for owning and refining the Service Transition process and associated deliverables
Accountable for ensuring Service Readiness with regards to
Reviewing XFO readiness to make the transition from “project” to managed service “operational delivery”
Where appropriate assessing the capabilities of delivery partners and service providers (resolve groups)
Confirming when ownership of the solution transfers to XFO
Confirming with the Business Solution Directors that the business has the necessary resources and that it is ready to implement the service
Ensures IT Service Management processes and policies are in place and are followed
Ensures operational run books are in place for the XFO
Ensures the post go live process is followed and issues are remediated immediately
Ensures tools are designed so that XFO support teams can operate the new service. Looks at areas like major incident coordination, escalations, change procedures & policies, approvers, resolvers, ITSM tool configuration
Coordinates Handover and Operational Acceptance Criteria
Key associated deliverables have been signed off; OLAs and all agreed technical documentation
Ensures that the service management costs are viable and taken into account within the overall project/solution cost
Works with the Program Executive to ensure adherence to legally binding requirements and client's long-term goals
Works with senior management on project proposals, bids, contracts, estimates, and schedules
Develops and determines priorities and monitors and reports status of assigned project on a routine basis
Acts as a mentor to more junior transition management staff

Market Management Resume Examples & Samples

Prior financial reporting, scorecard development and data analysis experience
Strong attention to detail, analytical & interpersonal skills
Comprehensive knowledge of Microsoft Office applications, including Word, Excel and PowerPoint
Demonstrated ability to translate big data into key insights
Demonstrated presentation skills to work with employer groups and Health Insurance background
Previous health insurance industry experience
Microsoft office with focus on Excel and PowerPoint

Manager of Deal Flow Management Resume Examples & Samples

Assist the Director of Deal Flow Management with projects and initiatives
Work closely with business partners to influence and guide projects to ensure that all aspects of a project meets expectations
Work with subject matter experts to build effective training programs and scale training globally
Conduct presentations to business partners
Act in a deal desk capacity as a member of DCT, and be a key interpreter for sales on matters related to revenue recognition, business terms and commercial strategies
Lead project teams to promote efficiency through streamlining processes and automation
Accountable for communication, planning, and resolving issues in accordance with vmware objectives
Coaching others to ensure exceptional individual and team performance
Work efficiently and effectively under compressed time frames to accomplish goals and objectives
Responsible for coordination, evaluation, and continuous improvement of projects fostering a positive team atmosphere which promotes positive morale
Carry out job functions in accordance with the organization's principles, policies and applicable laws
8-10 years professional experience, including at least 5 years of experience in one of the following: deal desk, revenue recognition, public accounting, CPA, legal or equivalent years’ experience
Experience and knowledge in working with commercial sales teams in a deal desk capacity and acting as a key interpreter on issues related to deal structuring as they relate to revenue accounting, legal, and sales operations
Confidence, good judgment, energy and personality to work in a dynamic environment across all levels of management and across functions and geographies
Bachelor’s degree in Accounting, Finance, or Business Administration
MBA or J.D from accredited law school
Ability to speak and communicate in Mandarin or Cantonese a plus

Director Signal Detection & Management Resume Examples & Samples

Providing scientific leadership to ensure the Signals function supports GPV and other stakeholders in the area of signaling and in raising the standards of signaling methodologies and the quality of signaling-associated deliverables and advise GPV management on the interpretation of signaling analyses and outcomes
Deploying the management of the quantitative Signal Detection (SD) function (tools and processes) and establish best practices of SD
Influencing the setting of standards, processes and policies for signal detection such that operational efficiency is ensured
Developing/building a highly skilled team of signaling experts, who focus on meeting organizational goals within scope of pharmacoepidemiology principles, patient safety & public health
Promoting use of state-of-the-art signal methodologies and signal management in order to support global PV efforts and service to Astellas pre- and postmarketing product teams
Networking with leading experts in Signaling to ensure that Astellas’ signaling system is continuously kept up to date and that the highest quality of signaling expertise is available
Postgraduate Science or Medical degree (PhD, MS, PharmD, MD)
Experience with suitable training in Epidemiology or related discipline preferred
At least 5-10 years experience in the pharmaceutical industry, with 5 years of signaling work experience required. 5 years of experience in Epidemiology is preferred
Team Leadership experience, managing academic level professionals preferred
Significant working knowledge of pharmacovigilance regulations and guidelines, including US, ICH and EU regulations
Excellent communications skills with fluent English (spoken and written)

Natural Resources Management Expert Resume Examples & Samples

Bachelor's Degree in Natural Resource Management, Biology, or related field
Technical expertise in one or more of the following areas: NEPA compliance, conservation planning, resource management planning, mitigation planning and implementation
Knowledge of state and federal regulatory processes
Master's Degree in Natural Resource Management, Biology, or related field
Demonstrates trustworthiness and upholds the highest ethical standards
Adds value to the refinement and marketing of ICF’s products, services to maintain and grow new and existing client relationships

Management Resume Examples & Samples

Understands Charlotte Russe strategic initiatives and works closely with the District Manager to translate these into strategic goals and priorities for the year
Cascades company communication and directives across the store ensuring company initiatives are consistently and efficiently executed
Creates loss prevention action plan utilizing company tools and processes to minimize loss and achieve shrink goals
Understands and leads team to execute Charlotte Russe product strategies including merchandise presentation, promotions, and signage
Partners with store team to implement visual displays, promotions, and merchandising moves per company guidelines
Effectively analyzes business critical reports and utilizes this information to problem solve
Develops people strategy for store based on Charlotte Russe people goals. Work with store team to execute all parts of the strategy including hiring, new hire orientation, training and performance management
Manages scheduling of team members within the store to ensure there is appropriate coverage to ensure a consistent fun and meaningful customer experience
Communicates and ensures compliance with all Charlotte Russe policies including, but not limited to, policies regarding meals and rest breaks, scheduling, timekeeping, overtime pay and payment for all time worked

CIB Investor Services FS Env Management Resume Examples & Samples

Environment Management and maintenance
Experience in scripting languages (shell, Perl, ..)
Exposure to Continuous Integration Environments
Knowledge of distributed web based technologies
Experience of using Source control tools like SVN, Git or Similar
Familiarity with Oracle Database
At least 8+ years of experience in environment management
Ability to write scripts using Perl/Shell
Ability to write/debug queries using SQL
Familiarity with app/web servers
Excellent communication and co-ordination skills to work with different teams (onsite & offshore)
Familiarity with ETL tools
Familiarity with reporting Applications
Flexibility to work on different projects
Focus on environment stability/hygiene/controls/monitoring
Willingness to get things automated/self serviced
Team player attitude a must

Wealth Management Services Specialist Resume Examples & Samples

BA/BS degree or working toward a degree
Excellent organizational skills with the ability coordinate multiple projects at the same time
Strong computer skills including Microsoft Excel and Word
Strong interpersonal skills - proven ability to work effectively with others in a pleasant, professional manner
Ability to work effectively under pressure and meet prescribed deadlines
Self-starter who works independently with minimal supervision
Able to handle confidential matters with discretion and good judgment
3+ years of broker/dealer experience preferably in operations, compliance or a related field

Remedial Management Transactor Resume Examples & Samples

Advising CCB Business and Risk Management partners of progress of the workout plan as well as potential risks that may develop throughout the course of the remedial management effort
Preparing reporting criteria for loan performance including internal and external requirements such as FAS 114, TDR, and Basel
Proficient in asset valuation analyses
Core computer skills -Excel, Access, MS
Bachelor’s degree with 10+ years of Commercial Banking required. Workout, commercial lending, and asset based lending preferred

Polo San Diego Management Resume Examples & Samples

Foster an inspiring team environment for engagement and learning that empowers people to realize their full potential and others to emerge as leaders
Coach and mentor staff to achieve optimal results through proven behaviors and strategies and provide immediate "in the moment" feedback to all employees, through active floor presence and engagement with the customers and team members
Assist Director of Sales and Service with sales performance in assigned store; ensuring sales, margin and KPI goals are met
Partner with Director of Sales and Service and Director of Analyze power hours, traffic and dwell times to maximize zone coverage based on needs of the business throughout the day
Facilitate replenishment by providing clear direction to Associates
Responsible for assisting to achieve store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures
Provide consistent feedback to 1st Floor Manager and Director of Sales and Service for the buyers and planners to identify items and merchandise classifications of high sales and profit potential

Transition Management Resume Examples & Samples

Transitions Management, Project Management, Relationship Management or Operations experience which includes project management
Ability to travel up to 30% required
Knowledge of the financial markets, products and services, or knowledge of TIAA-CREF products and services

Management Group Director Resume Examples & Samples

Achieve defined sales, marketing and merchandising objectives
Lead, manage, and develop the management group team to maximize results
Develop and maintain a strong business relationship with all management group stakeholders in sales and marketing departments of our US management groups
Develop and maintain a strong business relationship with all internal departments including customer service, credit, finance, product and marketing teams
Strong preparation skills in arriving at necessary business plan to drive desired results
Confident & calculated communication skills in oral and written presentation
Communicate weekly business updates with summarized trend analysis
Complete requested forecasts & reporting documents on time and with extreme accuracy
Proven ability to consistently analyze, track and evaluate booking performance based on company goals
Summarize product and marketing opportunities to product/sales/marketing teams internally for additional growth
Ability to evaluate & summarize competitive product & marketing landscapes in market
Effectively communicate sales programs, policies, and procedures to account to help achieve company objectives
Management of management group co-op calendars & budgets with marketing coordinators
Establishing key event calendar with management groups to outline significant dates and timelines for product launches, retails promotions, preline meetings, and other business critical events
Frequent travel necessary, as needed to management group customers, product prelines and sales meetings
BA in business, marketing, or related field required
Minimum of five years of field sales experience, preferably with hard goods and soft goods, preferably with management group experience and relationships
Experience managing and leading people
Excellent history of developing and maintaining account relationships
Strong oral and written presentation skills are essential
Frequent travel is required
Strong understanding of retail sales practices and programs
Superior computer skills (Excel, PowerPoint & Word)
Sales experience in apparel, footwear, and hard goods industry

VP, Enterprise Metadata Management Resume Examples & Samples

Minimum of 7 years metadata / data management experience
BA/BS in Accounting, Finance, Computer Science, Information Technology, Library Science, Business Management or other related area required
Experience initiating and leading enterprise data management and governance initiatives and processes based on adapting, converting, or replacing legacy systems
Strong written and oral communication skills; comfortable presenting to an Executive Level audience and foster open dialogue across all levels of the organization
Ability to speak to details of a project, but also be able to synthesize concepts and communicate at an executive level
Experience in the development of master data management (MDM) solutions
Experience with logical, physical and dimensional data modeling specific to creating and implementing metadata schemas and models
Experience with the development and management of taxonomies, formal ontologies, and other types of controlled vocabularies to support business workflows
Experience with database design, data modeling, data engineering
Familiarity with data warehousing, big data, and data analytics
Familiarity with data management vendor solutions, and data management standards, tools and technologies (e.g. SQL, NoSQL, XML, RDF, etc.)
Superior project management skills; track record of successfully launching and managing complex initiatives
Knowledge of industry metadata standards, including: EIDR, CableLabs, EBUCore, PBCore, etc
Knowledge of media and entertainment supply chain business processes
Experience working with product development teams and data scientists to integrate new taxonomies into products and analytics
Experience with cloud-based technologies a plus

Management Hiring Event / West Resume Examples & Samples

Provides coaching and direction to the store team to take action and to achieve operational goals. Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the store team to achieve operational goals
Uses all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management
Uses discretion in accessing external resources to support store operations and to execute district and regional initiatives. Resources include Partner Resources, Marketing, Partner & Asset Protection, Food & Beverage, Coffee, and Retail Implementation departments
Supervision (1 year)
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
2 or more years of management experience, defined as follows
Responsibility over a P&L, inventory management, other budget or sales target
Strong leadership skills, with the ability to coach and mentor others

Global Access & Identity Management Lead-ed Resume Examples & Samples

Understanding regional challenges, including regulatory requirements, and issues in I&AM domain and translating them into requirement specifications / input for Global Identity & Access Management initiatives and strategy
Representing region on firmwide I&AM governance forums and regulatory / audit reviews if required
Setting regional direction, priorities, building consensus among all regional stakeholders, and driving the I&AM agenda within region. This includes driving a regional I&AM forum consisting of I&AM leads for each business, and key LOB, technology and controls people in the region
Acting as the information conduit / global access standards champion raising awareness about the Global Identity & Access Management initiatives and promoting best practice in the region
Driving regional Identity & Access management projects as part of the local versus global controls agenda ensuring the successful controls deployment across all AP locations and the uplifting of our IAM controls environment
Supporting the formulation of regional access Key Control Indicators enabling regional management to maintain a rigorous control environment
Providing local / regional leadership and community for core GIAM staff in AP
Provide direct support of the AP Technology Control Officer as it pertains to priorities in the access management space for the region
Ensuring appropriate resources are aligned within region to applicable programs and projects
Minimum 7-10 years Project Management experience within Technology function in the financial industry
Proven track record of delivering results on projects and operational execution
Strong experience in implementation planning
Able to manage multiple projects with multiple business and technology stakeholders
Experienced in working within a virtual team environment
Strong communication and interpersonal skills, and familiar with communicating executive level updates and reporting
Bachelors degree – Masters or other postgraduate degree a plus
PMP, Prince 2 or similar certification a plus
Background in Information Technology and IT Risk and Security
Strong MS Office skills (particularly strong MS Project, MS Excel, MS Powerpoint and SharePoint )
Specific controls and access mgmt expertise, preferably in distribute environment
Project Management tools – MS Project, JPMC specific a plus - Business Case, Clarity, WRM and/or others
Strong communication skills and ability to work with partners and stakeholders at all levels of an organization
Self-directed: be an independent contributor who is comfortable working in a self-directed environment
Analytical and detailed - strong analytical skills with complementary communications and presentation skills with attention to detail and accuracy
Documentation - ability to produce clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders and subject matter experts
Motivated - displays drive, energy and enthusiasm
Must be highly reliable, trustworthy, honest and commitment oriented
Team player – able to create effective partnerships with colleagues

Starbucks Management Hiring Event Everett Resume Examples & Samples

1) All candidates must submit an online application to this opening
2) All resumes submitted will be reviewed by a recruiter; if you meet the job qualifications you'll receive an invitation by email to attend the event
Ensures adherence to applicable wage and hour laws for nonexempt partners and minors
Available to work flexible hours that may include a total of 40 or more hours per week
Ability to manage effectively in a fast-paced environment
Ability to manage multiple situations simultaneously
Ability to manage resources ensuring established service levels are achieved at all times
Knowledge of supervisory practices and procedures
Strong operational skills in a customer-service environment

Wealth Management Australia Resume Examples & Samples

Supervise and lead Support staff including; hiring, training, goal setting and development
Assist the management team with confidential management, compliance and surveillance processes
Manage and coordinate Capital Markets transactions for the Perth branch
Monitor and assist in preparing analysis for management review including brokerage discounting, error statistics, leave etc
Sign off and review branch work flow including new accounts, off-market transfers, estates, rebooking’s and other operational work items
Maintain an overall understanding of branch requirements in relation to employee training, administration requirements, account opening requirements and upcoming policy and regulatory changes
Assist with providing orientation to newly hired employees
Ad-hoc projects as requested by State Managers or National Head of Branch Administration
Extensive knowledge of Morgan Stanley procedures
Understanding of ASX Operating Rules and procedures
Well-developed IT literacy, database and analytical skills
Knowledge of financial markets and the financial planning industry
Natural Leader, build rapport easily
Goal-oriented with demonstrated drive and initiative
Finance, Business or Economics degree well regarded but not essential
Recognised industry studies preferred
5+ years Front office Administration and/or Operations experience
3+ years’ experience managing/supervising a team
Wealth Management experience highly desirable

EY Metadata Management Lead-toronto / Halifax Resume Examples & Samples

Strong experience with data governance defined by DAMA and metadata tool skills (i.e. Informatica metadata management)
Metadata management concepts, overall understanding of how data is used across different corporate domains
A degree with an emphasis in Finance, Accounting, Economics, Business, Computer Science, IT or Engineering preferred; MBA desired
External client delivery and solution knowledge spanning data management, data warehousing and reporting/analytics domains
At least 3+ years’ experience in providing advisory services in the following areas operational/management reporting in at least one of the core functional areas (Finance, Supply Chain and/or Customer), metadata development, metric definition and scorecard design, and/or database design/development
Proven track record of understanding business challenges and translating them into value add business intelligence solutions
Proven experience within the business intelligence domain gathering business and technical requirements, solution design and build, testing and solution deployment
Experience providing hands on technical expertise as well as manage client relationships within the context of the role
Proven ability to manage a team of junior consulting professionals
Demonstrate characteristics of a forward thinker and self starter that thrives on new challenges and adapts to learning new knowledge
A willingness to travel to meet client needs; travel is estimated at 80%

Rohq-gwfm-real Time Management Resume Examples & Samples

Proficient on Microsoft products used to develop data capture
Minimum 2+ years (preferred 3+ years) of call center experience
Experience in eWFM, RTA and ESP is a plus
Has proven ability to produce complex reports pulling data from multitude resources
Excellent communication/presentation skills
Workforce analysis and reporting skills
Project Management skills is a key advantage
Basic to intermediate level experience in a related role with previous people management experience is an advantage

Capacity Management Resume Examples & Samples

Minimum of five years of IT infrastructure, project management, business analyst, capacity and resource management, or related experience
Financial Services industry knowledge and experience is a plus
Requires excellent planning and analytical skills, and the ability to interact with management and staff at all levels
Strong documentation, communication and presentation skills
Self-motivated and possess the ability to work in both a team setting, and as an individual

Senior.director, Innovation Management Resume Examples & Samples

Works closely with the NBCU Media Labs to assess the market potential and scalability of new solutions
Design, manage, and execute portfolio of new product offerings and collaborate with vendors to deliver prototype solutions
Partner with the NBCU MediaLabs as well as external thought leaders to demonstrate and reference new solutions for NBCU, creating visibility and guiding customers through the process of building solutions based on the core products needed
Manage the pipeline of new technologies and applications driving toward future possibilities
Leads critical projects that require deep strategic thinking, execution, and serves as the “Subject Matter Expert" and thought leader
4-year college degree or equivalent combination of documented experience, MBA a plus
7-10 years of experience leading product development, strategic planning, internal consulting, product innovation, or product marketing
Experience with in-depth market research, data analytics and be able to create a business case for stakeholders that defines the potential of realizing new solutions and product offerings
Project management experience from vision to execution
Media & Entertainment industry experience a plus

Head of Controls Management Resume Examples & Samples

15+ years of experience in Information Technology, IT Risk, or IT Controls, including the implementation of associated Policies & Standards frameworks
Previous experience in a diverse range of technology, risk and control roles
Experience building associated frameworks/foundation for technology policy and standards is required
Strategic mindset that quickly identifies how the components of a holistic risk/control program should fit together with the ability to define the roadmap to the desired end state
Highly motivated team player with excellent analytical, written and verbal communication skills. Ability to translate vision and strategy into clear actionable goals, establish priorities and achieve measurable results
Demonstrated organizational, management and leadership skills. Track record of establishing and maintaining collaborative cross-organizational partnerships to achieve results
Demonstrated ability to successfully communicate and influence at the senior executive level
Experience managing geographically distributed and culturally diverse work groups with strong team management
Ability to develop strong client and working relationships with the team is a must
Experience managing an offshore and/or outsourced team
CISSP/CRISC/CISM or equivalent industry certifications preferred
Advanced IT or Business degree preferred

VP, Reputation Management Resume Examples & Samples

Participate in new business development, company-wide initiatives
Significant experience at developing strategies for reputation and brand protection with large organizations
Hands-on experience in crisis communications, especially in operational environments
Familiarity with California’s agricultural industry
Extensive knowledge of print and electronic media outlets, including either existing relationships or the ability to quickly build effective relationships with influential journalists
Strong knowledge of digital and social media and experience in managing fast-breaking online issues effectively
Knowledge of public affairs, traditional and social media integration, corporate citizenship and social responsibility
Excellent human relations, negotiations, project management and communications skills, including very high levels of verbal communication skills
Minimum of eight years public relations experience with a background in corporate communications, business-to-business and consumer product public relations
Experience with reputation management and crisis communications

Manager, Expense Management Resume Examples & Samples

Lead the development of the annual plan and quarterly forecasts for shared service business functions
Create strong business partnerships while gaining a thorough understanding of the business being supported
Produce actionable analytics and insightful financial metrics to facilitate transparency and drive cost efficiencies
Communicate and review monthly expense results and analysis with business heads to facilitate decision making
Track and report portfolio of Strategic initiatives to monitor project status and support cost/benefit analysis to facilitate decisions by Senior Leadership
Manage ad hoc requests for financial information and implement efficiencies around production
Manage and develop a staff of 1 or more
Bachelors degree in Finance, Accounting or related field, with a minimum of 5 years of relevant experience
Advanced degree, MBA or CPA preferred
Excellent communication skills and ability to foster relationships
Demonstrated ability to thoughtfully analyze, assess, challenge and influence across internal business partners
Collaborative and team oriented leadership style
Self-motivated, proactive and strong time management and organizational skills
Proficient PC skills required (Microsoft Excel, Word, Powerpoint)
Working knowledge of Essbase, Oracle, Clarity, or similar systems is a plus
Discretion to deal with confidential information
Ability to work productively in a fast-paced, matrixed environment

Index Management Senior Specialist Resume Examples & Samples

Bachelor's degree, preferably with a focus in finance, economics or quantitative disciplines
Minimum 5-10 years of analytical experience, preferably within the financial services/ brokerage industry or in support of a sales organization
Strong analytical skills with sharp attention to detail
Advanced technical proficiency with Excel, SQL, and R
Advanced technical proficiency with Bloomberg, FactSet, Reuters, and other financial data provider terminals
Proficiency with PowerPoint, Business Objects and VBA is preferred

Manager, Fcc Issue & Exam Management Resume Examples & Samples

This is a new position that will be working across a set of risk “silos” that typically are not coordinated in some areas, so clear communication of the need for coordination and change will be needed, as well an approach to practical and easily implemented solutions
The jobholder will need to work closely with the US Head of FCC Issues and Exam Management along with key stakeholders that span across Lines of Business and shared services
Well-organized, ability to prioritize multiple tasks and to bring open projects to closure. Ability to meet deadlines in a fast-paced environment

Deal Management Resume Examples & Samples

Work closely with dynamic principal transactions teams
Establishment of new transaction funding lines with FICC Treasury
Responsibility for implementing currency and interest rate hedging
Managing deal cash flows and other on-going obligations
Identifying risks in management of deals and implementing measures to address
Liaising with and reporting to various stakeholders
Be pro-active and possess a high degree of attention to detail
Possess strong problem solving skills
Possess strong numerical and spreadsheet skills
Be a lateral thinker
Have the ability to work effectively to meet tight deadlines in a dynamic environment
Commitment to follow all tasks through to completion
Demonstrate strong relationship building and team skills
Further qualifications (CA, CFA or similar) preferred

Reward Management Resume Examples & Samples

Organizes and ships literature to clients
Prepares and distributes divisional correspondence, memos, letters, reports or other documents as requested
Maintains understanding of firm policies and handles certain issues independently
On-boards new hires, processes new employees, transfers, termination, etc
Experience supporting high level executives in a complex environment
Ability to exercise good judgment and discretion in dealing with confidential material
High attention to detail
Self-starter with excellent anticipation skills; problem solving; follow up
Comfortable working in a sometimes hectic, high pressure environment
Ability to display a consistent, professional degree of communication

Specialist, Resource Effectiveness Management Resume Examples & Samples

Ensures that Technology Services resources (both internal and external) are effective and trained on the latest tools and technologies, based on both existing processes and emerging needs. Maintains WB certification programs aligned with skill requirements. Defines programs/needs to attract and retain a high performing workforce. Assists with periodic resource Demand and Capacity reporting
Ensure Financial Process & related tool training materials (e.g., Clarity, TRACS, CBS) are up-to-date and available for Technology Services employees and contractors
Provides WBTS management training materials/forums related to vendor engagements, requisitioning and contract preparation
Provides training materials for project teams on WBTS standard methods/practices. Assists to coordinate "community of practices" group around project management with other PMOs in the MIS WBTS department

Kate Spade Senior Director International Market Management Resume Examples & Samples

Overall business accountability for market/geography covering all aspects of business development, business management, retail sales analysis, visual and marketing, as well as product and financial logistics
Lead business development efforts on ongoing basis, analysis and management of retail sales performance, evaluate new store opportunities
Maintain and expand relationships with international partners and local operating teams
Leverage the expertise of international merchandising team to optimize the assortment mix for key markets
Partner with international marketing team to ensure brand strategies are distorted appropriately among markets
Advocate for market needs and build and maintain support from corporate cross functional teams
Influence design process to ensure relevance in key international markets
All other operational management coordination as needed
10+ years of experience in a related field/role
Extensive experience working in international luxury retail environment
Regular international travel required
Fluent in one or more Asian languages is preferred
Command of all retail math analytics & working knowledge of financial metrics
Exceptional follow-up and organizational skills
Able to adapt to a fast-paced environment
Experience using microsoft office suite programs

Firm Management Resume Examples & Samples

Developing, leading or supporting the execution of strategic projects across the Firm’s businesses
Performing financial analysis, company valuation, due diligence, as well as leading or supporting commercial negotiations in acquisitions, divestitures and joint ventures
Evaluating business implications of and responses to global and regional regulatory changes

100

Risks Management Resume Examples & Samples

Ensure that Ericsson Risk directives and guidelines are implemented and complemented by local and Regional Risk instructions
Manage incidents, route cause analysis and investigations
Together with different site management team’s initiate, setup and lead Crisis Management boards
Perform risks assessments and audits
Assess the risk level on each site and conduct site visits on regular basis
Provide Business Continuity Management (BCM) subject matter expertise and support local implementation and maintenance activities
Assist in due diligence processes to perform risk assessments of vendors and partners, when requested
Support the service delivery and sales teams with Risks Management related expertise when requested
Monitor and follow up Risks security installations/solutions in building and reconstruction projects
Perform Risks prevention awareness and crisis management training
Create a "Risks prevention culture" and Risks prevention awareness among all employees in the organization
Fluent in Arabic and English
Good communication and influencing skills. Experience in interacting with senior management
Ability to work both independently and as member of a team
Cooperative, concerned, diplomatic, and unassuming approach to solving security related problems
Knowledge of ISO/IEC 27001, ISO 22301, ISO 31000 or any other security related standards
CISSP, CISM, CISA, CPP or working towards certification
Other Risks Management Specialist knowledge e.g
High risk countries operation

101

Director Alm Platform Management Resume Examples & Samples

Ownership of the ALM Spend Rule process with responsibility to plan new requests, ensure the process workflow is followed, and all sign-offs are received
Ownership of the project development process flow with responsibility to plan new requests, ensure the process workflow is followed, and all sign-offs are received
Maintaining the ALM work plan timeline that includes development projects, planned spend rule implementations, and other business activities
Tracking ALM project costs against AOP budget
Participate in in User Acceptance testing for large platform releases
Work with product stakeholders and ALM Platform Development team members to plan new projects and activities
Works closely with multiple stakeholders and partner development teams in to gather and present all status and project updates
Collaborate with ALM product owner in development of an overall detailed technology roadmap for the ALM platform with the responsibility of championing product and platform enhancements
Provide platform liaison support from Visa product in support of all development initiatives
Regularly collaborate and communicate with product stakeholders, development groups, developers and vendors
A minimum of 12 years of experience in as a business analyst, consultant, or project manager (certification not required)
Knowledge in the area of Payments Processing with VisaNet or a card payment network is preferred
Knowledge of card fee billing and interchange qualification is desirable
Candidates must have proven experience working on or supporting complex processing systems
Experience managing business processes with multiple concurrent activities
Analytical, organized, accurate, and detail oriented with fact based consultative discipline
Highly motivated to drive individual learning effort toward a deep understanding of Visa proprietary systems
Flexible and creative thinker with the ability to define business tradeoffs, generates out-of-the-box solutions, and manages uncertainty
Sound business judgment--ability to identify and pursue solutions to problems as needed, balanced with knowledge of when to escalate or involve others
Well-organized and able to manage across complex cross functional areas, where applicable, to drive development and enhancement processes
Strong written and in-person communication skills, including ability to develop business requirements, stakeholder documents, and other key internal and external communications
Team player with strong interpersonal skills with ability to also work independently and be a self-starter
Expert proficiency in Excel as well as PowerPoint presentations

102

Management Services Summer Internship Resume Examples & Samples

High level of drive and motivation to ensure delivery of a broad range of output
Strong interpersonal and effective and confident communication skills, both written and verbal
Self-starter, highly motivated
Minimum 2 years college experience focused on STEM (Science, Technology, Engineering, Math) or business related college courses

103

Experience Management Resume Examples & Samples

Experience in a professional services firm and/or consulting firm desired
Bachelor’s Degree (in Business, Project Management, HR or other related field of study) or equivalent work experience
Strong analytical and problem solving skills; detailed oriented
Proficient in scheduling tool and other Microsoft application
Proficient negotiation and conflict management skills
Ability to manage multiple and competing priorities; strong organizational skills
Responsive to requests and maintains a sense of urgency
Possess outstanding teamwork and interpersonal skills

104

Am-funds Management Resume Examples & Samples

Strong product knowledge and demonstrated expertise within CRM application systems
Ability to take initiative to find a solution to a presented problem along with researching unidentified issues
Strong analytical skills to help interpret business requirements and aid in translation to technical resources
Project experience to maintain on-time delivery and partnerships with vendors, business users, and application support
Strong knowledge of database and data management experience
Strong knowledge of transact-SQL to aid in testing of releases
Understanding of Investment Management Business, Mutual Funds,Managed Accounts, and/or Separate Accounts
Self motivated/starter

105

Australian Wealth Management Resume Examples & Samples

The successful candidate will have demonstrated thought leadership and investment expertise in the areas of asset allocation, portfolio strategy and/or idea generation
Contribute significantly to the asset allocation and portfolio construction process, and bring ideas that will enhance investment performance. As part of this, this role will be required to perform economic and investment related research and modelling to use in the investment process
Assist in preparing regular reports that cover the above mentioned areas and related investment topics, to be utilized by the Firm’s Financial Advisors and clients
Manage operational tools for portfolio rebalancing, performance reporting and attribution
Build relationships with other teams across the Firm e.g. Equities Research, Institutional Sales, Fixed Income, Investment Management etc
Articulate the investment strategy in written format, strong presentation skills are required, for both internal and external audiences, and engage with existing and potential clients.*LI-JG1
Finance or Commerce Degree, any Postgraduate accreditation an advantage
Advanced in Microsoft Word, Excel and PowerPoint. Experience with other applications such as Bloomberg, Datastream, or IRESS an advantage
Well developed skills using databases
Knowledge of the key drivers of the economy and markets
Ideally experience with portfolio construction and management, and/or asset allocation
General knowledge of the Wealth Management industry
Understanding of compliance and legal requirements within Morgan Stanley Wealth Management
Assumes responsibility and accountability
Works collaboratively to achieve a positive team outcome
Analytical and commercial
Organises time and resources to achieve aims
Acts with integrity and builds a positive profile to reach desired outcome
Is driven and takes a proactive approach
5 - 10 years, with experience in areas of asset allocation and/or portfolio management
Strong understanding of financial markets, including drivers of return, risk control and portfolio construction techniques
Ability to deliver clear, meaningful and well-structured information and complex messages convincingly and concisely
Ability to understand and implement new investment ideas to enhance performance
Effective communication skills, both written and verbal. The successful candidate must have the confidence and credibility to persuasively interact with colleagues, management, and clients
Strong understanding of the use of computer technology in financial and economic research
Strong understanding of data available in the investment management industry and experience in managing and accessing such data to support portfolio management efforts
Ability to work efficiently and multi-task effectively in a fast-paced and team-oriented environment and trading dimensions

106

VP Recovery Management International Resume Examples & Samples

Monitoring of business and financial performance of the portfolio counterparties
Approving and executing amendments, waivers, consents and any other legal documents pertaining to the asset under management (both in bankruptcy and out-of-court restructuring scenarios)
Proposing valuations for fair value based assets under the management of RMI
Initiating litigation filings against debtors/guarantors in order to achieve maximum recovery
Interface with senior management, internal &external clients and outside counsel/advisors on a daily basis

107

Manager, Alliance Management Resume Examples & Samples

Serving as a single point of contact for assigned alliance partners and stakeholders and developing trusted, collaborative and mutually beneficial relationships with them
Understanding the business and marketing goals, strategic initiatives, current issues relevant to their business and industry, and vision of each partner
Understanding the relevant SHDR strategies, initiatives, current issues and scope of current and future operations by developing strong relationships with the relevant Line of Business (LOB) contact persons
Converting the above understanding of both SHDR and partners into a full-year executable account plan that is aligned with the objectives of both SHDR and Partners and fulfills the contractual requirements of the partnership agreement
Actively identifying and developing new opportunities to add value to accounts throughout partnership – this can include new product distribution, activation and joint marketing activities, including promotions, sponsorships, in-park activities, events, media partnerships etc
Working with SHDR LOBs to manage in-park elements of partner activities, including product distribution, new product assessment, brand integration and event activation
Managing and assisting in the execution of select partner joint marketing and activation activities, including getting internal reviews and approvals of these marketing activities
Tracking the health of the partnership through appropriate metrics and building on their success
Participating in the development of renewal proposals, analyzing contract terms and creating presentation documents
Bachelor’s Degree in Business, Marketing or other related field or equivalent work experience
8 to 10 years of relevant work experience in China
Bilingual written and verbal: English / Mandarin
Strong analytical, communication and organization skills
Demonstrated written, verbal and presentation skills
Strong computer skills with advanced knowledge of Powerpoint, Word and Excel
Ability to deal with ambiguity, to work independently and to manage up and down
Willingness to adapt and learn new skills/ approaches
Familiarity and passion for the Walt Disney Company’s product and service lines

108

Decision Management Head Resume Examples & Samples

Fully Bilingual English/Spanish; excellent oral and written communication in both languages
Strong knowledge and ability to use Database and Analytics tools such as Business Objects, SAS, SQL and other tools to support analytical methods, MIS, database management, and communication of results
Strong working knowledge of business statistics
Strong working knowledge of application/database design and workflow systems
Working knowledge of the wealth management and financial industry
Strong ability to use Microsoft tool suite (Excel, Word, Access)
Deep knowledge with data-warehousing and client relationship management systems
At least 10 years of experience in the job, as business analyst or in a relevant position, preferably in retail banking, brokerage or wealth management services
At least 7 years of Management/Supervisory Experience
Strong and proven managerial skills
Strong analytical and quantitative background

109

Management Supv E M Resume Examples & Samples

100%
6 to eight years related work experience. Past supervisory experience is preferred
Must have the ability to manage and direct resources (Meredith and others) to aid client in achieving its marketing objectives, while managing a budget and timeline

110

Management Supv-em Resume Examples & Samples

30% Strategy Development - Work with the Account Director to develop and continually evolve the client’s marketing strategy to ensure objectives and cost effective benefits are achieved for the client. Develop and implement test plans and research to facilitate continuous improvement and effectiveness of the provided solution
50% Execution of Direct Marketing Programs - Execute and manage various programs associated with client’s strategy. Serve as the primary client contact for marketing initiatives. Manage projects and coordinate/direct appropriate internal and external resources to deliver all aspects of the marketing program. Assume account management responsibility including day-to-day contact, answering questions and communicating information between client, other Meredith departments/partners as well as other client agencies (Brand agency, interactive agency, social media agency, etc). Manage all client interactions and meetings with Meredith
10% Retention, Growth and Profitability - Build strong relationships with client contacts to improve account retention. Identify and help sell ideas for expansion of existing or new initiatives that result in growth of revenue on the client’s account. Continually explore new ideas that will enhance MXM’s profitability of the client relationship
10% Management/Recruiting/Training –Set objectives, supervise the daily work, manage long-term deliverables, and appraise performance of one or more Account Executives. Coordinate and participate in the hiring and training of internal/external resources
6 to 8 years related work experience. Past supervisory experience is preferred
Previous client relationship marketing (CRM), direct marketing, and content marketing experience required. Must be versed in digital and conversant in social media
Must have strong interpersonal skills and be a good team player
Must have strong project management skills with the ability to manage multiple programs simultaneously
Must be able to work effectively and confidently across departments and at all management levels (internally and externally.) Must possess excellent verbal and written communication skills

111

Remedial Management Transactor, Senior VP Resume Examples & Samples

Managing assigned portfolios within acceptable risk parameters, designing and implementing remedial strategies
Working, interacting and negotiating with internal and external customers, legal, finance and external counterparties as necessary
Evaluating collateral and documentation to determine appropriate remedial/ recovery strategy
Developing and presenting action plans for assigned portfolio to senior management
Reviewing (and approving) accounts on a monthly basis to gauge the level of progress achieved versus stated action plan, payment status (delinquency), documentation exceptions, annual reviews and regular classified credit reports, financial covenants, data integrity, and any other internal or external follow-ups that arise during the course of time
Responsible for high risk exposures subject to FAS 114 reporting benchmark of $2.5MM or greater; write off recommendations; Enterprise Valuation requirements and Cost of Credit
Conduct Special Mention Assessments for the Asia (ex Korea) criticized portfolio that qualifies/ requires Assessments to be completed per CCB Credit Policy
Contribute to and participate in High Risk Reviews and portfolio stress testing requirements
Work with risk and business teams to enhance problem recognition through training and coaching to address/ entrench: Double Jumps, Lessons Learned, Effective Classification Triggers etc
Proficient in the adverse classification process and documenting an appropriate action plan for identified troubled, stressed, or distressed loans
Experienced in credit analysis, remedial management, and bank group management
Proficient in identifying remedial management resources needed to assist in restructuring classified exposures
Proficient in valuation analysis in the review and interpretation of assessments focused on collateral support including real estate appraisals
Excellent strategic and implementation skills
Very good negotiation and presentation skills
Understands and has ability to articulate alternative transactions (pros/cons); identifies the related market, credit, operational, and legal/regulatory risks associated with the specific transaction/ borrower/ portfolio/ market
Ability to work well under pressure in an ever-changing environment
Bachelor’s degree with 10+ years of Banking experience, with tenure in risk and/ or remedial capacities

112

Digital Response Management Lead Resume Examples & Samples

Response planning
Analyze alerts from various sources within the enterprise and determine possible causes of such alerts
Provide timely detection, identification, and alerts of possible anomalous activities, and misuse activities, and distinguish these incidents and events from benign activities
Identifies false-positives and false-negatives from alerting
Quantify exposure/severity of vulnerabilities/threats and potential business impacts
Track and communicate response status to multiple levels of the organization
Bachelor's Degree in Engineering, Business Management, or Technology related fields a major plus
Minimum five years experience assisting the resolution of customer escalations, incident handling, and response
Able to articulate and visually present complex forensic investigation and analysis results
Able to work under pressure in time critical situations
Strong attention to detail in conducting analysis combined with an ability to accurately record full documentation in support of their work
Ability to communicate effectively with business representatives in explaining forensic findings clearly and where necessary, in layman's terms
Strong business sense and experience in the financial services or technology industry
Experience in making good decisions with limited information
Outstanding work ethic, reliable and adaptable
Ability to present complex solutions and methods to a general community
Information security certifications (such as CISSP, SANS, CEH or related certifications)
Knowledge of networking protocols and packet analysis
Knowledge of Bluecoat, Siteminder, Guardium, Vormetric, and related encryption and tokenization technologies
Experience writing PL/SQL or SQL scripts. Ability to write stored procedures, triggers, functions, and tables
Understanding of OWASP security concepts and common application security risks, such as XSS, XSRF, SQL Injection, Cookie Manipulation, etc
Understanding of database structure and queries
Experience with reviewing raw log files, data correlation, and analysis (i.e. user/system access, application, firewall, network flow, IDS, system/database logs)
Demonstrated understanding of financial sector, or other large organization, security and IT infrastructures
Data Analysis – understand, interpret, validate, manipulate data using excel and other tools, and present conclusions and recommendations

113

Remedial Management Transactor Resume Examples & Samples

Manage assigned portfolio within acceptable risk parameters until workout is complete on an ongoing basis
Design and obtain approvals of and implement workout strategies
Work and interact with customers, professionals, attorneys, and internal teams to acquire all necessary documentation
Evaluate and process documentation to determine appropriate strategy
Negotiate with customers, bank group lenders, and internal product/customer partners
Review accounts on an ongoing basis and prepare reporting on loan performance
Advise originating business and risk management of the progress of the workout
Excellent analytical and fundamental credit skills
Some knowledge of applicable U.S. and local regulations, guidelines and practices
Some litigation background and ability to interact with in-house and outside counsel
Ability to analyze and interpret historical data
Ability to work well under pressure and ever-changing environment
Strong computer skills - Excel, Access, MS

114

Director, Title Management Resume Examples & Samples

Oversee the daily operations of the GTM organization
Ensure that all title metadata requests are processed in an accurate manner and within pre-established response-time SLAs
Assess process, policy, and procedural effectiveness and recommend/implement improvements
Identify and participate in the design of GTM application enhancements…set priorities for IT support team projects
Identify data clean-up issues, develop timelines and plans for resolution, and implement solutions
Partner with representatives of the departments the GTM organization supports and lead regular review meetings
Develop metadata standardization and enforce change control policies
Develop, maintain and report key performance metrics for senior management
Minimum 5 years business experience in media/entertainment industry, required
Leadership, management experience, and analytical skills required
Project management experience required
Broad knowledge of studio operations, including distribution (theatrical, TV, home video), productions & acquisitions, finance/accounting, business & legal affairs and technical operations, required
Experience in preparing and managing annual operating budget required
Experience working with information technology systems, specifically databases and web-based applications, highly desired
Experience leading cross-disciplinary, cross-functional projects to drive business process change highly desired
Experience with business process mapping highly desired
Experience in preparing and managing annual operating budget highly desired
Ability to have a positive influence on all levels of management
Ability to develop strong relationships with multiple business units and their representatives
Ability to lead and direct others, promote positive work environment and solve problems

115

Senior VP, Reputation Management Resume Examples & Samples

Develop strong senior client relationships by providing strategic counsel
Responsible for day to day account management
Demonstrate independence and autonomy with respect to their responsibilities
Travel as warranted, often on short notice
Responsible for developing, planning and directing all public and stakeholder communications
Develop a new business strategy for a particular industry vertical or geography which would include a landscape analysis, competitive strategy to attract new prospects, specific entry strategy for a prospect and estimate of how the strategy will be monetized
Contribute to new business pipeline by actively prospecting and helping to covert those opportunities to active solicitation of PN services
Significant experience at developing strategies for reputation and brand protection with large, multi-national organizations
Demonstrates sound judgment and operates calmly in high-pressure short-deadline situations
Demonstrated ability to quickly craft and articulate strong positions, messages, and statements regarding developing issues
Minimum of ten years public relations experience with a background in corporate communications, business-to-business and consumer product public relations
Experience in business development
Experience with corporate communications, reputation management and crisis communications

116

Am-wealth Management Resume Examples & Samples

10 plus yrs. practical experience in contemporary analytical methods: predictive modeling (multiple linear and logistic regression), segmentation (cluster analysis, latent class analysis), experimental design. Experience establishing and tracking program success metrics
Proficiency in consolidating, cleaning, and documenting large databases in preparation for analysis
Expertise in building customized code in SAS, for both PC and UNIX
Familiarity in using SQL to access enterprise data from systems such as DB2 and Teradata
Experience with EDW/ICDW preferred but not required
Experience effectively collaborating across Lines of Business

117

Senior Manager Expense Management Resume Examples & Samples

Financial Reporting – Performance Review & Measurement
Ensure the integrity of the quarterly results and the timely completion of the regional quarter end-reporting package (includes variance report to Executive, P&L & Business Line)
Monitor results against appropriate performance measurement criteria and key metrics
Conduct in-depth financial evaluations of units as required/requested
Review the integrity of inter-country chargeouts and ensure they are balanced. Provide support and guidance where required
Forecasting and Planning
Have an in-depth understanding of forecasting/planning methodologies and providing professional support to the field and Executive management in preparing/analyzing targets
Ensure the integrity and timely completion of the quarterly forecasting and annual profit planning exercise as well as the 4 year plan and stress testing
Recommend and implement continuous improvements to the existing systems, to better meet corporate, regional and individual units’ requirements. In addition, assist with the requirements for the ongoing Finance Transformation Project
Field Support
Provide support to regional and field management by providing financial analysis on various proposals as requested, including technical service agreements, financial reporting issues, etc
Act as a liaison between EO and the sites; provide assistance including accounting guidance and financial reporting
Interdivisional Expense Allocations
Review the analysis and preparation of the interdivisional expense allocations. Ensuring expenses allocated to International Banking are reasonable and that business line reporting properly reflects the allocations
Motivate individual and team performance, recognize training and development needs in support of business objectives and support people through the ability to listen, negotiate and communicate goals, share knowledge/information, experience and responsibility with staff and peers
Complete performance appraisals for direct reports addressing performance issues, negotiating and communicating goals
Manage an effective cross training program for subordinate staff to ensure maximum coverage at all times
Excellent communication (written and verbal) is essential
Strong organizational, managerial, interpersonal and communication abilities to direct varied activities within tight deadlines, alleviate conflicts as they arise and liaise with senior management in the field and E.O
Excellent financial analysis skills with a solid grasp of Bank profitability, asset/liability management, foreign exchange exposures and performance measurement tools/criteria is essential, as is a demonstrated ability to conceptualize problems and clearly apply analytical techniques for evaluating investments in order to make sound financial recommendations to Senior Executive
An ability to deliver results under tight deadlines with multiple priorities is essential
Exemplary customer service, including professional advice and creative solutions, is required
Proficiency in standard P.C. software is expected, in addition to development of a good understanding of the Bank’s various financial reporting tools / software

118

Event & Controls Management Resume Examples & Samples

Forming effective working relationships with GCT teams, working in partnership with them and others as required
Good communication and team work with other GCT and Risk/Audit business partners
Orchestrate and drive delivery of risk and process documentation
Assist with embedding of other Group Operational Risk Policies
Provide administration assistance to the business unit control function as and when required

119

Remedial Management Senior Manager Resume Examples & Samples

Managing and developing junior officers, e.g., helping to create and successfully execute sound workout strategies
Effectively negotiating with clients, bank participants, etc., and effectively interacting with internal Business and Risk Partners, in order to resolve issues and successfully execute Stay or Leave strategies
Developing and presenting action plans for assigned relationships to Senior Management
Reviewing accounts with junior officers on a routine basis to determine the level of progress achieved versus stated action plans, payment status (delinquency), documentation exceptions, annual review anniversaries, financial covenants, data integrity, and any other customer service (internal or external) follow-ups that arise during the course of time
Working with various groups to assure successful FCR reviews, IA audits, Basel and FAS 114 compliance, etc
Subject matter expert in the areas of problem loan recognition, recovery management, FAS 114 analyses
Strong negotiating and presentation skills
Ability to identify and analyze various remedial strategies (pros/cons) and execute strategies in an efficient manner
Ability to work well under pressure and in an ever-changing environment

120

SVP, Remedial Management Transactor Resume Examples & Samples

Managing Remedial Transactors, e.g., helping to create and successfully execute sound workout strategies
Effectively interacting with clients, attorneys, and other third party professionals in order to obtain market intelligence, key financial information, modify loan documentation, complete due diligence, etc
Reviewing accounts with Remedial Transactors on a routine basis to determine the level of progress achieved versus stated action plans, payment status (delinquency), documentation exceptions, annual review anniversaries, financial covenants, data integrity, and any other customer service (internal or external) follow-ups that arise during the course of time
Providing Business and Risk Partners with progress reports on workout plans, including risks that may develop throughout the course of the remedial management effort
Dealing strategically with internal and external counsel on a cost effective basis
Strong managerial, analytical, and commercial credit skills
Thorough understanding of Citi’s commercial risk policies

121

Remedial Management Senior Manager Resume Examples & Samples

Type of Position: Complex, Global Remedial Risk Oversight, Segment Level Accountability strong influencing component
Scope of Responsibility: Global with focus on effective oversight/management of risk exposures at portfolio, country, regional and global levels
Levels Down From Risk Management Committee: 4
# of People Managed: None
# of Accounts/Types of Accounts: Focus on SME/SBB exposures ranging to complex commercial
Amount of Revenue: Global CCB
Amount of OSUC Under Oversight: Global CCB
Cost of Credit Oversight: $103MM
Prepare and attend monthly/quarterly reviews and reports
Prepare and participate in segment appropriate scheduled reviews including High Risk, Portfolio, credit reserves and Risk & Opportunity
Interface with internal/external auditors and regulatory personnel during ongoing Business Monitoring, Focused Reviews, and periodic audits
Monitor the process of calculating LGD, PD and EAD and assess consistency across portfolios
Build and maintain positive relations across the Bank
Review and approve write off and FAS114 reserve requests that exceed local country limits
Participate in various remediation efforts
Interact with Regions in development, maintenance and delivery of consistent Remedial Policies & Procedures
Support remedial staff understanding of how business and remedial strategies contribute to achieving business objectives
Identify potential remedial process, policy, and staff weakness and assist in appropriate and consistent remediation
Cooperate with colleagues in cross-functional assignments including data integrity, BASEL, CCAR, etc
Apply analytical and strategic skills to assess risk/return and optimal strategies for remedial managed portfolios
Assess ongoing consistency and effectiveness of work flows to optimize capacity and performance
Full understanding of small business/commercial underwriting methodology, portfolio management and remediation activities
Thorough knowledge of applicable Citi Commercial Bank Policies, history with Citi culture a plus
Strong knowledge of (or ability to quickly assimilate) CCB country regulations, guidelines and practices
Proven interpersonal skills in order to work effectively with Citi and non-Citi staff in execution of duties
Excellent verbal and written communication (ability to concise but brief desired)
Strong computer skills – MS Office plus Access or other analytical software
Minimum 10 years of commercial risk management experience with formal credit and/or remedial training
Minimum Bachelor’s Degree in Accounting, Finance, Economics, or Business (MBA preferred)

122

Liquidity Management Services Client Ops Specialist Resume Examples & Samples

Bachelor degree in Finance or Business Administration required
Strong and good understanding of Control
Proven ability to take ownership of issues to closure and to assimilate and disseminate information quickly
Candidate must have working knowledge of O&T activities
Other quality and administrative support experience would be desirable
Ability to work in a pressured environment and in meeting deadlines
Excellent interpersonal skills, ability to work in collaboration with other teams across TTS
Willing to learn and develop
Ability to manage and deal with difficult internal and external customers

123

Liquidity Management Services Resume Examples & Samples

Strong understanding of concentration and investment type products highly desirable
Candidate must have a minimum of 3 to 5 years of Operational experience
Candidate must have strong Program and projects management skills
Team Player
Strong focus on controls and risk management
Clear communicator ability to relay precise information both orally and in writing to senior management
A high degree of accuracy and attention to detail

124

Identity Management Senior Manager Resume Examples & Samples

Day to day operational management responsibilities for the Identity Management team in Manila
Delivery of the groups scheduled User Access Reviews
Management and allocation of ad-hoc tasks
Providing timely reporting status on the team's deliverables. (KPIs)
Development of local staff in Manila office
Serving as a local operational escalation point to UAM stakeholder management
Leading the integration of processes into the IDM Manila team, ensuring that each migration occurs in a controlled manner and that the team is adequately resourced

125

IT Management Traineeship Resume Examples & Samples

Real responsibilities: you take on several real roles with real responsibilities
A wide variety of experiences: you work in departments such as transformational delivery services, domestic application management, infrastructure services, architecture, security, Big Data and business intelligence,... and for some roles this might imply managing a team. You will also have the opportunity to work on a strategic or innovation project
A huge investment in development: mentoring by top management and a large amount of trainings

126

Management Traineeship Resume Examples & Samples

Accelerated rotation: you stay in each role from 6 to 12 months
A wide variety of experiences: you work with clients, you work in both support and front-office environments to get in-depth knowledge of a product or a market, and for some roles this might imply managing a team. You will also have the opportunity to work on a strategic or innovation project
An international dimension: projects and training abroad allowing you to develop as a global citizen

127

Energy Optimisation Management Consultants Resume Examples & Samples

Senior Manager to lead on energy procurement and risk management
Manager to lead on energy demand optimisation
Manager to lead on energy analytics
Senior Consultant to deliver energy reduction and audit activities
An engineering or energy-focused degree (Mechanical Engineering/ Environmental Engineering, or equivalent energy systems or process-related degree)
A Masters level qualification (or equivalent) with an energy, technical or economic focus will be an advantage
Membership of appropriate professional body (CIBSE and Energy Institute preferred). Chartered Energy Manager with ESOS Lead Assessor status
Relevant practical experience (minimum of 8 years) in working with large organisations on energy reduction programmes, either within a commercial or consulting environment, relating to identification, prioritisation and implementation of energy efficiency and low carbon generation projects in relevant sectors, with flexibility to apply skills across other sectors
Strong technical background relating to relevant technologies/energy saving measures
Demonstrated ability to identify, appraise and advise on the business case of different options
Strong data validation and analysis skills are essential. As such a high level of competency in MS Excel is expected
Strong communication skills, ability to engage clients and provide clear, evidence-based advice verbally and within written reports and presentations (including in a non-technical format)
Demonstrated project management skills, including ability to develop clear work programmes and communicate requirements of other team members

128

Assett Management Resume Examples & Samples

A strong understanding of Private Equity financial statements and related disclosures
Ability to multi-task and prioritize work in a deadline oriented environment
Proficient in Microsoft Excel and Word
Bachelor's Degree in Accounting, Business Administration, or Finance
1-5 years of previous Private Equity accounting experience from a fund administrator, or other relevant financial services experience
Strong experience in Private Equity accounting practices, management fee calculations, waterfall calculations, etc
Self motivated and proactive with the ability to work independently as well as be able to effectively work on a team

129

Management Resume Examples & Samples

Participate in tender phase
Introduce new products & methods
Plan and follow-up of quality assurance & performance
Follow-up & Control contractual prices & forecasted Budget
Bachelor Degree or equivalent experience
Minimum of 10 years experience in the Fiber/OSP telecom industry
Good understanding of Ericsson and Telecommunications Industry Quality Standards and installation practices
Good understanding of Ericsson’s internal organizations and their associated responsibilities
Must have excellent communication skills and a team player attitude
Must also have creativity, ability to succeed in a dynamic matrix environment
Knowledge of Ericsson's global products and services portfolio
In depth knowledge of US market in regards to Installation & Commissioning and Construction on the Fiber/OSP Telecom space
Good relationship at C-levels of these companies
Ability to work with Upper Management on a business level
Dependent on Work Area, typical experience from working as a
Civil Work design
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager

130

Balance Sheet Management Senior Manager Resume Examples & Samples

Actively participate in decision making process to determine adequate capital levels. Work with Regional Treasurer to determine Capital Targets for the Region. Manage capital remittance process in the region working with Country Treasurers to ensure targets are met or approve exceptions
Manage liquidity process to ensure all Global/Regional liquidity ratios are above minimum thresholds. Work with Country Treasurers to execute corrective actions. Interact with Global Liquidity Oversight to explain variances and help to shape liquidity reporting framework
Drive implementation of Basel III liquidity metrics LCR and NSFR in conjunction with Global Liquidity Oversight (GLO)
Lead implementation and periodic review of Global Transfer Pricing model (GOT) in the countries, discussing results with the Country Treasurers and ensuring results are reasonable and follow Corporate Treasury guidelines
Conduct periodic review of Single Yield Curves with the Country Treasurers; ensuring curves implemented in the countries comply with Corporate Treasury guidelines
Drive implementation of other ad-hoc global and regional Treasury projects, including RUBY, the new global Net Interest Margin Forecast platform: ie. setup and manage local teams to support initiative, direct/monitor local teams to ensure global and regional objectives are met. Local teams can include Country CCO, CFO, Treasurer, Risk Treasurer, Market Risk Manager and Controller among others
Manage Regional ALCO process, supporting Regional Treasurer and presenting key issues related to Regional Balance Sheet and Treasury Function on bi-monthly Regional ALCO meeting
Bachelor's Degree in Accounting, Finance or related field, MBA preferred
8-10 years of work experience in Corporate Treasury or Markets/Treasury products
Financial and banking expertise, including mastering of economic, statistical and financial analytical techniques
Solid skill base with respect to liquidity and interest rate management
Leadership skills, with solid interpersonal skills for interface with senior management
Proven execution abilities and proficiency at managing multiple projects and work streams
Ability to collaborate within a team
Spanish, Portuguese is a plus

131

Manager, Alliance Management Resume Examples & Samples

Experience in strategic key account management, project management, marketing, brand and business planning and implementation
Experience in cross-functional collaboration experiences and persuasive selling
Basic knowledge and understanding of deal terms and corporate legal terms
Ability to develop and manage category engagement & account plans, to develop practical business solutions and to deliver results
Ability to prioritize and effectively manage multiple projects simultaneously
Ability to influence people of all levels

132

Wealth Management Group Resume Examples & Samples

Meets monthly sales and revenue goals by providing financial strategies for client financial needs through profiling and analyzing what investment products are in the client’s best interest
Completes and submits all required paperwork and documentation neatly, accurately and in a timely manner
Follows all policies and procedures as it pertains to client accounts and transactions
Maintains and follows all regulatory and compliance policies and procedures
Maintains licensing requirements in the form of continuing education, and fulfillment of compliance and regulatory requirements
Establishes and maintains relationships with branch team by creating enthusiasm to generate referrals, for example, call nights
Provides outstanding customer service by following up on any client service request
Provides sales training and coaching for Financial Advisor team members and business partners (when appropriate) in conjunction with Regional Sales Manager
Works closely with members of the Wealth Management team in order to service clients properly
In his/her capacity as an investment adviser representative creates financial plans for customers
High school diploma or equivalent combination of education and work experience
Two+ years of sales experience in securities/financial industry
ACTIVE FINRA Series 7, and 65 or series 66 and state insurance license(s)
Previous Bank Brokerage experience highly desired!
Knowledge of securities/financial industry
Effectively communicate to diverse clientele
Proficient in Microsoft Office software, including Word and Excel, and ability to navigate easily through Internet-based systems
Sales presentation skills

133

VP, Platform Management Resume Examples & Samples

Bachelor’s degree, MBA, CFA or CFP preferred
Minimum of 7-10 years’ relevant experience in financial services, wealth or asset management
Analytical skills that enable efficient identification of platform experience improvement opportunities and development of actionable recommendations
Ability to interface with home office and clients to capture feedback to evolve platform requirements
Strong communication skills, both verbal and written
Strong senior management presence
Highly collaborative with experience in investment operations, trading/overlay, and partnering with financial technology providers to deliver exceptional results
Action orientation and desire to roll-up sleeves, get hands dirty and dig into the depths of the business
Ability to manage multiple projects at once in a fast-paced, entrepreneurial environment
Strong team work, leadership and interpersonal skills
Exceptional organizational and project management/leadership skills

134

Portfolio Manager Index Tracking Management Resume Examples & Samples

Acting as lead portfolio manager on specific FI mandates / funds / ETFs as well as providing cover for colleagues as named deputy portfolio manager
Daily monitoring of portfolios to ensure they remain within set tolerances and the monitoring and management of cash flow and currency balances
Monitoring and analysis of corporate actions and index changes, maximising value for our clients
Order generation including investment restriction verification and monitoring open orders, as well as order execution using several MTF such as Bloomberg, Market Axess or Trade web
Performance monitoring and attribution, supporting marketing efforts and attending client portfolio reviews where appropriate

135

Head of Decision Management Resume Examples & Samples

Strong knowledge of financial products and services, and financial markets
Strong financial capabilities to understand business and product P&Ls and drivers for growth
A natural inclination towards analytical tools and how data can help drive business growth. Linking analytical output to P&L impact will be a key requirement
Track record in delivering results – recognised for strong execution skills
Strong and demonstrated leadership skills with the ability to lead a group of highly qualified professionals across finance, statistics and computer science
The ability work with and influence a diverse and senior team of business leaders
Excellent client skills and strong stakeholder management
Results driven with strong drive and finely tuned business judgement
Knowledge of the Consumer environment
Strong capability in building relationships – externally and at all levels of the organisation
Superior problem solving ability
Strategic development and commercial focus
Strong pedigree in the financial services sector

136

Global Resiliency & Crisis Management Resiliency Resume Examples & Samples

Graduate (or equivalent) required
Professional business/operations experience including in a risk (e.g., audit, operational risk, etc.) or business resiliency related background
Familiarity with both local regulatory agencies and requirements
Strong relationship building and influencing skills
Strong logical, analytical and quantitative mindset and skills
Self-starter and motivated, able to operate with limited supervision
Detail and delivery oriented, able to effectively plan and track to timeline
Flexible and comfortable working with multiple competing timelines/tasks
Strong interpersonal and influencing skills, able to work with multiple teams and time zones
Effective communication and executive presence; ability to engage with senior management
Specialist risks/controls certification (e.g., CBCP, CBCI, CISSP, CISA/CISM, etc.) preferred
Frontline business experience (e.g. Investment Bank, Investment Management) preferred

137

Transition Management Resume Examples & Samples

Minimum of 5 years experience in Transitions Management required
3-5 years of progressive experience in Consulting Project Management, Relationship Management or Consultative Operations experience required
Licensing: Requires Series 6 within 90 days required

138

Liquidity Management Services Resume Examples & Samples

High School Diploma required, Associate's Degree in Business or other relevant discipline desirable
Strong Treasury, Investments or Cash Management experience
Understanding of basic concentration and investment type products highly desirable
Candidate must have a minimum of 6 months Operational experience
Proven ability to produce accurate and timely data input
Knowledge of Citi liquidity and payment platform systems highly advantageous
Customer facing experience desirable
A high degree of accuracy and attention to detail client focused

139

Liquidity Management Services Resume Examples & Samples

Associate’s Degree in Business or other relevant discipline
Strong Treasury, Investments or Cash Management experience preferable
Candidate must have a minimum of 3 to 5 years Operational experience
Program and projects management skills
Strong knowledge of O&T activities
Customer facing experience is desirable

140

Global Decisiont Management Resume Examples & Samples

2-5 years experience in digital analytics
Preferred - Exposure to analytics in financial services (Credit Cards, Retail Bank, Mortgage, Other Lending/ Liability products)
Hands-on working with data
Proficient in Formulating Analytical methodology, identifying trends and patterns with data
Simple Optimization
Highly Self-motivated
Client focus: Proficient in managing various stakeholders
Effective communication & Good interpersonal skills
Good Time management
Acquisitions

141

Senior Mts-vrealize Management Suite Resume Examples & Samples

Build complex environments that simulate enterprise data centers
Utilize vRealize Management Suite products to manage internal labs which includes large amount of server, virtual machines and hosts across different geos
Design and develop workloads to characterize the core components of the vRealize Management Suite products
Engage with internal product teams to integrate all vRealize Management Suite Products in the same lab
Root cause and fix issues to improve Customer experience of vRealize Management Suite products
Work with Product Managers and Technical Marketing teams to provide Engineering support for internal Beta, customer Beta, demos and trade shows
Work closely with Customer Support and Engineering teams on high profile Customer issues
Effectively communicate team status, issues, and risks
Work with internal teams closely to run test automation and code coverage activities utilizing internal labs and Customer like environment
Work closely with VMware R&D and other Engineering teams, to leverage existing test cases and test suites currently available for internal use
Take initiative to improve products, tools, and process
Interact with offshore R&D sites

142

Director, Campaign Management Resume Examples & Samples

Collaborate with execute digital communication strategies to ensure maximum effectiveness of our artist-to-fan communications
Collaborate with applicable stakeholders on data acquisition and progressive profiling campaigns
Coordinates and implements marketing communication projects for high-priority global artists releases
Create and socialize detailed marketing program documentation plans, execution and reporting
Serve as initial point of contact for email, social and CRM related questions
Deliver and coordinate all information needed for reporting & data purposes
Work with the Analytics team and Email Production Managers to determine the most effective points of interaction (POI) for digital marketing campaigns based on analysis of previous campaigns
Represent Campaign Management team at select label or cross-departmental meetings
Support Email Production Managers in campaign production efforts as needed
Produce and socializes monthly and annual email reports on a regular basis
Provide day-to-day support of strategic Marketing Operations projects including new program development, platform management, basic reporting and CRM initiatives
Must have direct marketing campaign management experience, with an emphasis on how to drive effective direct to fan campaigns
Must have strong knowledge of best practices as it relates to data acquisition and progressive profiling
General understanding of email, mobile and social best practices, including digital marketing solution tools, technology, and KPIs
Basic knowledge of regulatory requirements as they relate to direct marketing and customer management programs (e.g., privacy regulations, CAN-SPAM Act, data management, etc.)
Ability to thrive in fast paced environment and be able to easily adapt to change
Highly motivated and capable of managing and prioritize multiple projects simultaneously
Strong communication (verbal and written) skills a must
Excellent organizational skills, strong attention for detail
Deep love of music, pop culture and understanding of the “fan” mentality
At least 5 years experience in CRM, email marketing, digital marketing, and/or ecommerce

143

Director Scotia Private Client Group International Wealth Management Resume Examples & Samples

Establish, and manage an aggressive business growth, retention and client satisfaction goals for the units and translate these into objectives for each direct report/team leader including Business Development and across the business lines
Direct the team leaders in their analysis of their client base and the identification and pursuit of opportunities to deepen relationships with existing clients through further consolidation of assets with Scotiabank and/or cross-selling new products and services
Working closely with all Scotiabank partners, analyze the local market and existing client relationships and networks to develop sales growth strategies for the SPCG Centres, with monthly and quarterly reviews and detailed action plans
Engage Country Head and Senior Sales Leaders to develop and manage local marketing and business development campaigns in support of respective goals and objectives
Develop strong relationships with all Scotiabank partners, including senior management within the Managing Director’s Office & Retail Branches, International Investment Advisory management, Scotia Capital, Corporate and Commercial Banking (where there is local presence) and other Scotiabank officers who have contact with high net worth individuals, to enhance the opportunities for the referral of affluent clients who may have a need for US Private Banking, International Investment Advisory, International Wealth Structuring, or Investment Management services
Continuously promote the products and services of US Private Banking, International Investment Advisory, International Wealth Structuring and Investment Management and educate staff on opportunity identification and referral processes
Develop and execute an effective business and community network by participating in local corporate, business, community and charity organizations and events, aimed at increasing the profile of the SPCG Centres and developing business referral and reciprocity opportunities
With the support of your Client Service Manager, you oversee the quality of client service, ensure a smooth and efficient operational routine is in place, and ensure that daily and periodic management controls are in place and effective
Provide or seek expertise in technical aspects of the business line offerings including policies, procedures and regulatory requirements. Perform reviews of all new business; including deposit and investment accounts, retail investments and lending providing authorization as required
Using results based team and individual reward and recognition strategies and programs, motivate staff to achieve their personal objectives and contribute to their colleagues’ objectives, in the areas of business growth and retention and client satisfaction. Conduct regular sales/business development meetings to recognize individual and centre achievements
Execute the Branch Compliance responsibilities as reflected in the Branch Services and Procedures manual by
Ensuring that AML/ATF policies are understood and complied with
Reviewing the investigations and credit applications of the Private Banking team according to individual approval limits/conditions and in accordance with standard Bank policies
Authorizing applications within standard Bank policies and limits and forwarding out of policy/over-limit applications to the supervising office for review and adjudication
Ensuring collateral is completed, executed and lodged in accordance with standard Bank policies and procedures
Monitoring delinquency and overdrafts within Bank policies and conducting annual reviews of commercial loans as required
Manage and monitor the branch’s deposit portfolio to hold the bank safe from losses due to fraudulent or unauthorized activity
The International Wealth Management market is financially sophisticated, demanding and results oriented. In order to pursue this market successfully you must be an experienced Wealth management professional with exceptional interpersonal skills, who is able to develop solid relationshipswith the client base of the SPCG Centre
Thorough knowledge of Wealth Management products and services, particularly as they relate to the High Net Worth clients; this includes features, benefits, pricing policies and profitability levers
Strong credit skillsand be able to understand and analyze the myriad of tax-driven investments
Good understanding of relatively complex tax, estate and financial planning and investment vehicles
He/she must be sensitive to interest rate goals in order to satisfy the financially sophisticated client needs, but also to ensure the credit package is profitable to the bank
The affluent market has no boundaries and therefore you must have an excellent knowledge of the products and services available through our International Investment Advisory division, Scotiatrust in addition to familiarity with the products and services available through competitive wealth management offerings
In order to be successful, you must earn and establish a solid reputationwith the affluent market, this will be achieved through developing an extensive network in this market and through providing competitive proposals and knowledgeable premium service
The position involves dealing with wealthy, affluent and influential clientele. You must be able to mix comfortably with these individuals in both a business and social content, and to display a high degree of poise and professionalism at all times
Expert knowledge of people and performance management techniques, with emphasis on the areas of sales management, business development and coaching techniques
Fluency in Spanish an asset

144

Manager Expense Management Resume Examples & Samples

Analyze and make recommendations for business initiatives submitted by all of the Bank's Business Lines. These initiatives are primarily major expenditures required to develop/support new or existing Bank systems and products
Manage the reporting of depreciation/amortization expenses for All-Bank and Business Line reporting, for both tangible and intangible assets
Provide monthly reporting for EO projects
Provide consulting services to assist various Bank departments develop business cases, and provide advice to Divisional Finance staff who review business cases
Perform adhoc reviews/analysis of various financial transactions as required by Executive Management, including the semi-annual enterprize project pipeline
Provide support and direction to the Smartstream User community for the SMS Project Module
Excellent analytical skills supported by a strong financial or management accounting background, with a university degree in a finance related field
Strong PC skills in MS/Office, Smartstream, including advanced financial modelling skills required
Experience with decision and optimization analysis (using excel tools, other) is desired
Technical background or audit experience is a definite asset
Good understanding of and exposure to managing Capital Budgets
Ability to work quickly and accurately under tight deadlines

145

Adjudicator, Watchlist Management Resume Examples & Samples

1–2 years bank/AML adjudication experience
Analytical Thinking (Basic)
Problem solving (Working)
Risk Management (Basic)

146

Clearing House Management Fall Internship Resume Examples & Samples

Maintain routine business reports, presentations, and project analysis
Collect information and document requirements as needed
Work with staff to coordinate projects, measure and cleanse/consolidate data and create presentationsManage and prioritize assigned projects through completion
Collaborate with staff at all levelsSupport ad hoc requests key to the business and strategic projects
Progress towards a bachelor’s degree with relevant coursework in finance, accounting, business or marketing
Strong communication, time management and people skills are required
Strong Word, Excel, and PowerPoint skills are required

147

Management Consultants Resume Examples & Samples

Strong project management skills and interpersonal skills
Advanced written and verbal communication skills and presentation skills
Be willing to travel as required
Relevant degree and consulting experience ideally gained in a professional services or Tier 1 consulting environment

148

Experience Management Resume Examples & Samples

Promote and monitor the sharing of resources. Network with other team members across Sub-Areas and service lines, to address resource needs and deal with any conflicts
Build relationships with client service personnel, to identify personal schedule preferences and/or career development issues
Balance the needs of the engagement with the preferences of individuals
Help integrate new hires into teams, explaining the resource management process
Prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations
Identify poor performance or morale amongst client-serving staff. Work with the APT and Resource Management leaders to address these issues
Negotiate with client-serving teams to meet staffing priorities for the sub-Area
Strong analytical skills, with attention to detail
Proficient in Scheduling tool and other Microsoft applications
Proficient at negotiating and managing conflict
Flexible in adapting to constantly changing priorities

149

Manager Range Management HBS / Outdoor BU Resume Examples & Samples

Develops range architecture and sales channel segmentation for assigned categories in consultation with Sales and Retail departments
Identifying gaps in the international range, agreeing these with the management and addressing range gaps through local development of product articles
Works closely with Sourcing department to ensure transparency and compliance in product quality and delivery timelines
Initiates and manages local product creation process for assigned categories
Supports retail training function with updates and latest product news as required
Collect market information from various sources such as retail customers, store staff, Sales & Retail teams, publications, syndicated and customized research
Synthesize category insights, disseminates them to internal and external stakeholders appropriately and ensure organisational alignment around key category insights
Is the expert for India specific demand of the customer/channel according to consumer segments
Identifies gaps in the international range, agrees these with the management and addresses range gaps through local development of product articles
Strong communication skills written and important verbal – ability to “sell” ideas effectively
Strong understanding of premium apparel and footwear market in India, sports as well as casual brands
Interested in sports, preferably an active sports person
Inherently interested in the sports/fashion market in India and globally
General brand marketing understanding
Technical education in either apparels or footwear (e.g. NIFT, FIA)
At least 5 years of experience in category management for a premium apparel and/or footwear brand

150

Limits & Flags Management Resume Examples & Samples

Understanding the limits structure and Flags & Limits Excess Management system – FLEX, which are used to control risk and risk limits for the bank
Setting up the limits in FLEX, based on specifications agreed with the responsible managers and also making required changes to the existing limits on timely basis
Monitoring the limits utilization against the established limits, for reporting limits utilizations to the relevant limit owners and for managing the process of limit excess sign offs and limits updates. Responsible for the generation of reports to monitor
The performance of the risk limit monitoring and notification process so as to track the timeliness of the automatic issuance of excess notifications by FLEX
Timely MRM sign off of limits excesses for genuine and technical excesses
Adherence to the mandatory escalation requirements
Timely FO supervisory sign off
Delivering monthly and bi-monthly MI reports related to MRM and FO performance in terms of true and technical excesses, maintaining true excess management commentary, root cause analysis commentary for technical excesses
Support the maintenance of the MRM IB department’s governance, policies, procedures and related documentation
Other responsibilities may potentially be assigned as deemed necessary by management from time to time

151

Digital Portfolio & Threat Management Lead Resume Examples & Samples

Building and maintaining industry security capability and vulnerability framework models (NIST, ISO, COBIT, etc.)
Mapping the security related Digital book of work into the capability and vulnerability framework models
Facilitating decision making on prioritization and investment in security related work
Working with Line of Business, Risk, Cyber, and Audit partners to develop and define strategic security goals, road maps to achieve those goals, and success criteria to confirm goals have been m
Minimum five years of business analysis (or equivalent work experience)
Minimum two years of technical delivery experience (Architecture, Application Development, Usability Design, Project Management, or Quality Assurance)
Experience with one or more of the current industry security standard frameworks (NIST, ISO, COBIT, etc.)
Excellent business acumen with a strong ability to map business requirements to technical solutions
Solid and demonstrable comprehension of Information Security including vulnerability & compliance management, Data Loss Protection [DLP], emerging threats and attacks
Strong understanding of perimeter and core infrastructure security, including an excellent understanding of web, server, messaging and database platforms
Strong deductive reasoning, critical thinking, problem solving, and prioritization skills
Ability to build a strong people network within a large organization - effecting change and communicating clearly
Solid understanding of technology, operations, and business processes
Excellent written and verbal communication and organizational skills
Information security certifications (such as CISSP, SANS or related certifications)
Knowledge of networking fundamentals (all OSI layers)
Data Analysis – understand, interpret, validate, manipulate data using excel and other tools, and present conclusions and recommendation

152

Director, Controls Management Resume Examples & Samples

Core management member of the client-facing Prepaid Service Delivery organization
Lead and motivate a team of professionals that provide management of compliance, controls, client audit response, and continuous improvement efforts
Establish department strategy in line with broader corporate and client service objectives and goals
Manage operational initiatives, special projects and client-driven requests
Lead, facilitate, and support initiatives within cross-functional Visa organizations
Provide insight and input within cross-functional Visa organizations for new or changing products and services which may impact their clients, including Visa rules, integrated billing, and transaction research
Manage cross-functional compliance with contract and service level agreements
Maintain and establish service delivery controls and regulatory compliance requirements
Consult with client institutions and provide technical expertise to structure effective programs from a compliance and contractual point of view
Act as liaison for the client; proactively identify processing efficiencies and overall process delivery optimization
Define, manage, and support formal continuous process improvement plans including documentation support needs and workforce reengineering; proactively identify operational opportunities and implement recommendations to increase service quality, revenue and efficiency
Serve as an escalation point for complex issues encountered by team members
Coordinate internal resources to accomplish Visa and client objectives, and ensure processing system performance standards are met and that the client perspective is represented within the organization
Stay current with industry and client trends and maintain a strong knowledge of Visa products and services
Lead and coordinate internal and external audit and site assessment support including: managing sensitive and high exposure related activities, developing and maintaining processes, ability to accurately assess and respond to all considerations, identify potential gaps, develop and execute remediation
Demonstrate a strong understanding of Information Security, Compliance, and Business Continuity methodology and controls
Bachelors/Degree or equivalent experience
Minimum of 12+ years progressively responsible experience in a customer support role in financial services, payment card, regulatory compliance, software or information services is required
Experience interpreting, supporting, certifying and driving adherence with EFT industry and Government compliance and security standards (FISMA, FIPS, SSAE16, PCI, ADA, Gramm-Leach-Bliley Act, etc.)
Proven ability to set priorities, influence others, and manage customer expectations
Customer-oriented with proven ability to establish productive working relationships with staff and management at all levels
Proficiency providing technical and consultative support to internal and external facing customers
Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans. This includes translating complex technical issues into business terms
Excellent time management, organization, and planning skills
Strong understanding of the EFT and/or processing industry

153

Head of Costco Decision Management Resume Examples & Samples

Leverage analytics to identify opportunities to grow sales, improve profitability and improve customer experience for Costco
Partner with Costco leadership team to set strategic vision and define/align on business initiatives
Identify strategic analytics to support business objectives and determine appropriate prioritization
Partner with Business Head to develop and execute analytic plans
Ensure analytic quality of all analysis, segmentation and models presented to Costco
Create strong cross-functional relationships across business teams and demonstrate strong collaboration and consensus building skills
Communicate analytic results across all levels of organizations to highlight/champion contributions to portfolio growth
Manage and develop a diverse team of product managers and analysts in US and India
Manage and deliver all audit and business control activities
15+ years in senior level position managing analytics within decision management, risk or financial services
Experience in analytic role,
Bachelors or above in quantitative discipline (MS/MBA preferred)
Strong track record of leadership experience
Strong communication and presentation skills, excellent problem solving skills
Ability to lead and execute business initiatives
Strong ability to build partnerships with cross-functional teams
Ability to communicate and build relationships with partners
Must be organized, detail-oriented, flexible and adaptive

154

Workplace Management Resume Examples & Samples

Align workplace practices with business and Group RE strategy
Responsible for appropriate, cost-effective and efficient continuous delivery of workplace services and space management
Establish and develop relationships with local business, stakeholders and employee representatives to understand their business and to ensure that our services and solutions meet their needs while taking the global and regional business requirements into account
Direct and monitor service providers and their performance accordance with scope, schedule, budget, service levels, key performance indicators and quality metrics, including customer care operations carried out by the service providers, ensuring all buildings are maintained to standard and corporate branding
Cost center management responsibility for the REFM budget including recharges to our BU's. Develop the annual departmental budget and monitor facilities maintenance and capital expenses within budget constraints
Responsible for delivering REFM Solutions to internal customers. Create presentations and prepare financial analyses as required. Create business case for lease renewal/relocation/downsize/termination for approval
Support lease negotiations acquisition/disposal etc
Ensure that the workplace supports the health and safety of all employees and visitors and that all activities are in accordance with local law and code
Assures that REFM building documentation is maintained and updated. Ensures accuracy of location, space and environmental data for geography
Develop and maintain a highly motivated, performing and competent REFM organization, which drives change and incremental imporvements in REFM activities
Recommend, implement and periodically review best practices for facilities management
Drive, participate and support change management programs (APAC IFM P+ Programs in 2015 and 2016) to initiate country FM supplier strategies throughout the sub-regions
Develop collaborator and supplier relationships, including development of new ways of working and communication programs
Develop FM strategy, concepts, processes and supplier/collaboration strategies and solutions
Bachelor's Degree in related field from an accredited college or university
Minimum10 years of related experience in corporate real estate and FM or FM service provider
Contract and supplier management expertise to direct and monitor service providers and their performance accordance with scope, schedule, budget, service levels, key performance indicators and quality metrics
Proven business and financial acumen. Good analytical skills
Good written and verbal communications skills; ability to convey messages clearly
Ability to influence, manage conflicts, solve problems
Fluent Language skills Mandarin and English both oral and written
Working knowledge of building structural, mechanical, electrical and plumbing systems, as well as maintaining regulatory compliance is preferred

155

Director of Practice of Management Resume Examples & Samples

Relationship Management
Coordination with Discipline Professionals
Business planning, sales activity management and sales forecasting and pipeline management
Utilization of SFDC CRM system to effectuate effective sales and client relationship management
Leverage MIS and Data Analytics to understand existing client profitability
Identify and target new referral sources and other new business drivers
Contributing to the development and implementation of USPB client segment strategies and programs to focus our acquisition and relationship management efforts and maximize segment profitability and client lifetime value
Client Acquisition and Retention strategies and tactics
Providing input as to the viability and market potential of current and future USPB product and service deliverables to ensure integrated client ‘times of transition’ solutions
University Degree; professional credentials a plus to demonstrate broad knowledge of wealth management (CPA, CFP, CFA, CIMA, etc.)
10+ years’ leadership, marketing or sales management experience
Extensive knowledge of the client experience management
Extensive knowledge of sales and sales management process, including experience managing pipelines, sales forecasts and software
Extensive knowledge of financial service products/services organization and Banking groups, as well as a firm understanding of comprehensive wealth management services and practices
Ability to build and maintain a highly motivated team
Ability to manage multiple projects simultaneously and resolving conflicting priorities and objectives
Comfortable dealing with entrepreneurs, corporate executives and the external market
Extensive project management and strategic thinking capabilities
A thorough understanding of BMO distribution lines and the ability to network within all groups
Demonstrated managerial skills with exceptional interpersonal, coaching, oral and written communication skills
Champions a consultative approach and the development of integrated financial solutions

156

Senior Manager Internal Ratings Management Resume Examples & Samples

Develop, implement and maintain risk quantification methodologies for credit risk parameters such as PD, LGD and UGD, which are key drivers to the risk rating system, internal processes and regulatory processes
Perform research and analysis of applicable methodologies; present and recommend appropriate alternatives; implement estimation methodologies
Benchmark internal estimates with external models and/or data sources; provide analysis and recommend actions as appropriate
Implement and maintain a rigorous framework of internal controls and comprehensive documentation for various applications and databases used in parameter estimation
Communicate results of analyses through documentation to internal/external audiences, and effectively manage the interface with relevant parties such as Validation, Audit, and Regulators
Prepare materials for the OSFI Quarterly Model Monitoring (QMM) meetings, OSFI quarterly NCR reporting, and quarterly Pillar III disclosure reporting
Providing quantitative input and support for other internal processes such as Stress Testing and Collective Allowance
Keep abreast with advances in credit risk analytics developments, products, and applications by vendors, consultants, regulatory agencies and competitors. Recommend/develop enhancements appropriate for the Bank
Lead a team of specialists with advanced quantitative skills
5+ years of hands-on experience in quantitative/statistical analysis and data mining; exposure to quantitative/statistical analysis related to credit risk management and modelling is preferred
3+ years of experience in addressing regulatory issues and developments related to non-retail credit risk parameters and the risk rating system in general
In-depth understanding of statistical techniques and procedures related to analysis of various distributions, regression modeling, monte carlo simulation and bootstrapping techniques
Advanced SAS proficiency is required; Excellent computing development skills, particularly statistical and database modeling tools (i.e. SAS, MATLAB, Access/VBA); well-developed ability to adapt to various programming languages and environments
Attention to details, independence, and ability to effectively collaborate in teamwork
Flexibility and creativity in problem solving

157

VP, Remedial Management Resume Examples & Samples

Work closely with the Commercial Banking (“CCB”) HK Remedial Head, Independent Risk and Business teams in managing the classifiably managed classified portfolios of Hong Kong; loan products may include complex transactions such as structured trade facilities, facilities backed by Real Estate collateral, term and syndicated loans where Citi is either the Agent or participant, transactions tagged as leverage finance; or situations involving potential fraudulent activities and/or franchise risk deemed to negatively impact Citi’s enterprise value within the community or on a national level
Performs initial evaluation of assigned accounts, including business strategy/model issues, collateral valuations, risk and opportunities and documentation deficiencies if any. Proactively manage the accounts to maximize recovery or minimize loss
Formulate and implement appropriate account strategies and actions e.g., restructuring, rehabilitation, collection, or liquidation / bankruptcy
Conduct credit / customer calls of assigned accounts in Hong Kong or in cross-border / overseas locations as required
Obtain financial statements and conducts appropriate financial analysis; negotiates changes in documentation or terms and conditions that will enable Citi to maximize the repayment
Coordinates the retention of outside counsel and independent financial advisors if necessary, and manages the relationships with these external professionals on an on-going basis, including directing the parties’ involvement in the workout or legal actions, and managing fee expenses
Responsible for high risk exposures subject to FAS 114 reporting benchmark of US$2.5MM or greater; write off recommendations
Responsible for Cost of Credit analysis (actual / plan / forecast) of assigned accounts
Conduct Special Mention Assessments for the criticized portfolio that qualifies/ requires Assessments to be completed per Global Commercial Credit Policy
Responsible for coordinating and follow up of High Risk Reviews
Responsible for gathering and analyzing portfolio data for rapid portfolio review and stress testing exercises, Double Jump analysis and reporting, and Lessons Learned, working with in-country Independent Risk teams
Responsible for preparation of regular and ad hoc reports for assigned criticized / classified accounts as required by Global Commercial Credit Policies and local Credit Procedural Manual, and implement the approved follow up actions
Responsible for assisting in the implementation of MCA and Global Remedial standards in CCB Hong Kong
Work with members of the HK Remedial Team, Independent Risk and Business teams as required special projects and initiatives
Deputize HK Remedial Head in his/her absence
Proficient in the adverse classification process and documenting an appropriate action plan for identified troubled, stressed, or distressed loans Experience in leading multi-bank workout is an advantage
Understand and able to articulate alternative transactions (pros/cons); identifies the related market, credit, operational, and legal/regulatory risks associated with the specific transaction / borrower / portfolio / market
Strong account strategy formulating and implementation skills
Excellent communication and negotiation skills, with ability to synthesize and present argument in a logical and rational manner
Fluent in written and spoken English and Chinese (Cantonese / Mandarin)
Bachelor’s degree with 7+ years of Banking experience, with tenure in risk and / or remedial capacities
Minimum of a Bachelor degree in Accounting, Finance, Economics, or Business (MBA preferred)

158

Director of External Entity Management Resume Examples & Samples

8+ years of Healthcare experience; 5+ years of experience in a Managed Care environment; 4+ years of Healthcare Management experience
Bachelor’s Degree in Business, Health Administration, Health Policy or related discipline
Demonstrated vendor management experience
Master’s Degree in Business, Health Administration, Health Policy or related discipline
Experience with Claims Operations, Network Service Providers, and Negotiating / Administering Contracts

159

Industrial Management Lead Resume Examples & Samples

This position will lead efforts to support customer deliverables for programs that are transitioning from development to production. This will include working closely with the Programs Managers and the customers, to understand the delivery needs of the program and ensure alignment with operations and supply chain to deliver on time
The position will also be supporting any cost reduction efforts, consistent with the production targets
Will be working with the manufacturing cells and suppliers to ensure product readiness (tooling, work instructions, part transitions) which is critical to success in this position
The position will also support/coordinate customer reviews for product qualification (First Article Inspection) and will represent Operations in program reviews

160

Server Management Intel Resume Examples & Samples

At least 2 years experience in Windows 2003/2008/2012
At least 2 years experience in VMWare
At least 2 years experience in Patching
At least 2 years experience in Compliance

161

Portfolio Manager IM Mandate Management Resume Examples & Samples

Managing the clients' mixed asset class portfolios within the given investment and regulatory guidelines. Following the CIO Global Investment Committee decisions and ensuring that the CIO House View is reflected accurately across your dedicated portfolios
Implementation of investment decisions within the given deadlines
Experience as Portfolio Manager for high-end clients
Strong team player, who takes the initiative, demonstrates solution oriented thinking and facilitates business decisions

162

Decision Management Lead Resume Examples & Samples

Analytics Development and Deployment that drives all strategies for targeting, segmentation, P and L maximization, and business insights
Campaign Management Framework to deliver all below the line programs, cross-sell targets, channel engagement, and product utilization programs
Infrastructure team: That works to deliver all work from the central DM- CoE Engagement team; be the data governance officer; ensure all regional priorities are implemented
Execution 2.0 Integration: Work to drive a model of headcount and process efficiencies by leveraging our Global Analytics and Insights CoE (Bangalore) resulting is reduced cost and centralized delivery model
Mobilizing and partnering with teams of individuals charged with executing DM priorities across EMEA and COE’s
Driving decision-making that creates medium- and long-term Customer and P and L improvement
Establishing and reviewing key strategic priorities and translating them into a comprehensive plan
Facilitating and driving strategic initiatives from inception through to implementation phase
EMEA data model enrichment aligned to the Business and Customer Franchise needs
Exceptional communication and interpersonal skill in senior management interaction and engagement, influencing business decision through adoption of analytics solution within consumer business
Strong people management skills and team player

163

Director, Expense Management Resume Examples & Samples

10+ years of financial analysis or accounting experience with at least 4 years of management experience
Ability to successfully partner with members of senior management
Demonstrated ability to lead people and influence organizations, especially in a matrixed environment
Strong change management capabilities
Superior financial, analytical and presentation skills
Ability to think broadly and make strategic decisions
Discretion in dealing with highly sensitive and confidential information
BS degree in Finance, Accounting or related field
MBA, CFA and/or CPA are preferred

164

Senior Manager Internal Ratings Management Resume Examples & Samples

Design, implement and maintain borrower risk rating models for the Bank’s non-retail portfolio
Liase with Credit and Banking groups during model development to ensure appropriate credit risk factors are incorporated in the models
Perform research and analysis of applicable methodologies for borrower risk rating modelling; present and recommend appropriate options
Implement and maintain a rigorous framework of internal controls and comprehensive documentation related to borrower risk rating modelling
Communicate with Credit and Banking groups to ensure correct usage of models and the model limitations are properly understood
Communicate results of analyses through documentation to internal/external audiences, and effectively manage the interface with relevant stakeholders such as Validation, Audit, and Regulators
Provide guidance, as the subject-matter expert, for implementing borrower risk rating models in IT systems
Provide advise and support for the borrower risk rating model review process
Maintain up-to-date knowledge of Basel requirements, advances in industry best practices in borrower risk rating modelling, and developments in products and applications by vendors/rating agencies
5+ years of hands-on experience in quantitative/statistical analysis and data mining; exposure to quantitative/statistical analysis related to borrower risk rating modelling is preferred
Broad knowledge of credit analysis for the Bank’s non-retail portfolio
In-depth understanding of statistical techniques and procedures related to segmentation, driver analysis and predictive modelling
Advanced SAS proficiency is required; Excellent computing development skills, particularly statistical and database modeling tools; well-developed ability to adapt to various programming languages and environments
Well-developed communication skills, including competence in explaining statitics and models to business users and delivering challenging messages to various internal and external stakeholders
People and project management experience would be an asset

165

Divisional Management Resume Examples & Samples

Financial data review for EMEA Operations, EMEA Branch Ops, EMEA IWM Ops and EMEA Divisional Management silos, responsible for Management Reporting including commentary and variance analysis
Responsible for supporting the headcount and expense budget and forecast process and relevant management reporting
Tracking of headcount using People tracker, and expenses using financial cube reporting
Deployment and location strategy pricing and review
Reconciling, validating and summarizing Headcount
Ability to provide analysis of resource plans to the business and the stories for each business
Responsible for local Operations Space Management
Creative approach to problem solving and ad hoc analysis
Working with business partners including RAM, Finance, HR and other BMs to ensure timely and accurate delivery of data
Seeking ways to make process improvement and value-add recommendations across the organization
Participation in working groups across the Global BM Community and People - Committees in EMEA
Communication and presentation of information across EMEA Ops organization
Understanding of Accounting Concepts; Forecasting; Budgeting and Allocations
Strong analytical and organizational skills, with excellent attention to detail
Ability to compute complex financial information to non-financial manager
Clear communication skills (written and verbal) with ability to influence senior management
Self-starter; willing to take initiative and follow-through with little direction
Ability to multi-task and prioritize effectively in a busy environment and work to a tight deadlines
Comfortable in meetings and on phone with various levels of management
Strong sense of ownership and accountability for work Ability to manage confidential information and data Advanced Excel and PowerPoint
AAT or degree preferable

166

Firm Management Resume Examples & Samples

Regulatory Response Oversight, which is responsible for overseeing regulatory remediation deliverables across the firm, partnering closely with Regulatory Relations
Program Portfolio Management, which oversees the delivery of strategic programs and sets the bar for project management standards in the region
Control of business schedule and diary management; arrange internal and external meetings
Act as a “gatekeeper” for diary and pro-actively ensure diaries do not have clashes; use initiative to find resolutions and workarounds, prioritising time sensitive tasks and meetings
Organising Steering Committee meetings involving Senior Management from across the firm requiring a great deal of accuracy around recording attendance, communication of logistics and distribution of materials
Arrange all conference calls, rooms, AV equipment, catering, dial-in numbers and video conference facilities
Printing and collating all meeting documentation as required
Support team in maintaining key correspondence and other document management on RRG SharePoint site
Co-ordinate and book all travel including flights, hotels, currency, taxis etc. within the Firmwide Expense Policy. Ensure relevant agendas and itineraries are organised in advance
Manage and process expense claims and invoices in a timely manner, ensuring all claims are within the Firmwide Expense Policy and accounts payable deadlines are met
Provide secretarial and administrative assistance to support other team members within Firm Management as required
Develop good working relationships with other Assistants within the team and across the Firm
Work with buddy group to ensure consistent Assistant coverage during lunch breaks, holidays and sickness
Devise and maintain processes to facilitate an organised environment
Ensure handover notes are kept up to date for ease of coverage
Ability to maintain confidentiality on all aspects of workload
An experienced, confident, friendly, outgoing “people oriented” personality required, who is able to liaise with people at all levels to achieve work goals
Ability to remain calm under pressure and deal with last minute changes to schedules effectively and efficiently
Ability to remain calm under pressure and keep team members reassured by providing regular progress updates on outstanding items
Clear and concise written and verbal communication
Ability to use own initiative and judgment
Highly organised and capable of “multi-tasking” to meet deadlines
A robust personality assured of their own abilities who is able to keep a good sense of humour amongst the team in high pressure situations
Discrete, professional manner
Good organisational skills and able to follow up outstanding items as necessary
Word / PowerPoint / Excel / Outlook and all other Microsoft applications
SharePoint experience is an advantage

167

Employee Management Solutions Resume Examples & Samples

Manage the implementation of the HRIS solution and applicable modules
Conduct client trainings via webinar to ensure understanding of the system
Resolve product or service problems by clarifying the client's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution
Utilize application tools in the development of electronic interfaces to third party vendors (i.e. Insurance Carriers, etc.)
Resolve the most complex customer service problems directly
May support senior level client services team members
Act as the day to day contact for client for service needs
Possess the ability to conduct client meetings as needed
Maintain data integrity and quality with any applicable software on a timely basis
Take the lead on designated renewals: prepare renewal information and present the CBIZ solution
Discuss with clients applicable legislation and market trends
Coach and assist less tenured client services team members
Assist in organizing daily tasks and managing work loads
High School Diploma or GED required; Bachelor’s degree preferred
3 years experience in industry or related field
Strong communication skills both oral and written with all levels of organization, both internally and externally
Excellent customer relation skills
Proficient use of applicable technology; proficiency in Excel required
Travel based on client and business needs

168

Manager, Critical Situation Management Resume Examples & Samples

Lead, manage and mentor a team of engineering escalation managers, providing guidance and prioritization on day-to-day operations
Work closely with tech support organizations align escalation process providing 24x7 support to customers
Central engineering point of contact for customer escalations
Work closely with engineering teams across the BUs ensuring SLA Compliance and improving Time to Relief to customers during escalations
Provide proper visibility to senior management team of customer escalations
Create reports and dashboards on escalations status and trending analysis
Work closely will engineering teams to improve operation efficiency and productivity
Drive and oversee initiatives and programs related to escalations and customer support within Engineering

169

COE IB Site Management Resume Examples & Samples

Provide business support to the Site Manager, act as his deputy, and support him in further developing the vision, strategy and value proposition for CoE site in India
Prepare and facilitate Site Management meetings and onsite, including agenda setting, keeping meeting minutes and tracking actions. Help organize other meetings and events, e.g., town halls, senior management visits, staff meetings, etc
Maintain up-to-date documentation of operating models, organizational structures, site governance, etc. Manage deployments from a receiving site perspective; ensure that space/infrastructure are adequately provided through Shared Services and enforce compliance with/sign-off of the Migration Planning Process (MPP). Work with Site Manager to prepare high-quality documents, Excel sheets and presentation decks

170

Xerox / Allscripts Practice Management Resume Examples & Samples

Employment Type: * Full-time (preferred) or Project Based depending on client needs and employee preference
Travel: * Up to 80% travel may be required. Consultants live anywhere in the U.S. (remote) and travel to the project (client site)
Preferred Qualifications: *
Implementation Consultants: Hands-on implementation, integration, upgrade and/or go-live experience of Allscripts applications listed below. -Project Managers: Manage application implementations, integrations, upgrades and go-lives. PMI Certification preferred

171

Director, Wealth Management Resume Examples & Samples

Responsible for the oversight and management of an assigned group of TIAA-CREF Wealth Management Advisors. This includes compliance and the principal review of the Advisors' recommendations
Assist the Wealth Management Regional Vice President in charting strategy and direction for the territory Develop and maintain a good understanding of TIAA-CREF's competitors within the territory
Minimum of 5 years in a Wealth Management sales and leadership capacity, with demonstrated experience in in coaching, developing and recruiting top sales talent. Highly prefer 8-10+ years of Wealth Management experience, with strong preference to previous experience as an Advisor
Proven track record generating sales and managing relationships with high net worth clients ($500k - $2M ), including broad technical skills in retirement products, general investment matters and applicable tax and estate planning issues
Expert knowledge of financial planning concepts including broad knowledge of TIAA-CREF's products and services
Thorough knowledge of the retirement industry including ERISA regulations, compliance and regulatory matters
Solid time management and organizational skills are required
Bachelor's Degree strongly preferred and weighted

172

Head-merchant Management Resume Examples & Samples

Lead a team of merchant acquiring relationship managers across the country
Ensure a positive net offus acquiring MDR
Maintain strong relationships across other parts of Citibank – GSG, CCB and TTS
Scale-up the merchant EMI business
Scale-up mPOS; leverage the product to drive acquiring volumes and profitability
Ensure compliance to regulatory and association mandates
Expansion of Instant Redemption across various points of sale
Leverage technology to deliver differentiated acquiring solutions to merchants and ensure value delivery at POS for Citibank card members
Maintain market leadership in E-commerce acquiring
Work with credit policy and credit initiation teams to ensure smooth execution of business priorities
Ensure strong relationships with key merchant partners, specially partners that have multiple relationships across the bank
Exercise strong control on the merchant acquiring business expenses
Manage the outsourced partners who handle merchant relationships from a service perspective
Liaise with different business units within Citibank – Merchant Ops, Compliance, IBC and E-biz
12-14 years
Good understanding of merchant acquiring and key levers that drive the business
Good relationship management skills
P&L understanding

173

AVP Affinity & Partnership Management Resume Examples & Samples

Oversee partnership product P&Ls
Develops affinity sales strategy to meet defined partnership objectives
Plan and execute strategy for profitable relationship renewals and support identification of new business opportunities
Day to day contact management with partners
Works with product management and support partners to ensure partner commitments are met
Participates in relevant partner and industry forums & associations
Interacts and cooperates with the Bank’s key stakeholders (Legal, Risk, Marketing, Customer Service Center, Credit Operations, Finance, etc.) and develops business plans and strategies that ensures attainment of the Bank’s objectives in terms of business development for existing and prospective groups
Responsible for the performance and development of a team of professionals specialized in account management; sets annual goals with regards to retention of existing partnership programs
Supervises negotiation activities related to renewal of existing or establishment of new affinity agreements, along with business development partners, to successfully ensure growth and mitigate risk
Acts as an ambassador and spokesperson and conducts public relations to broaden awareness
Leads the preparation of the annual budget for all department expenses and controls expenses to meet budget guidelines
Reports back to the SVP, on the progress of the team in achieving business objectives and ensures quality assurance and proper maintenance of group information
Participates on a regular basis in various committee meetings and contributes to corporate projects by bringing its affinity market expertise; involved in annual strategic planning sessions for the Affinity Market Group in Canada

174

Experience Management Resume Examples & Samples

Support FSO Assurance's fiscal planning activities with planning and analysis
Work closely with multiple managers and other leaders to complete scheduling assignments
Share resources and leading practices for an office or a cluster within FSO Assurance
Communicate regularly to Experience Management leaders on relevant activities and issues
Identify performance or morale issue with the client-serving staff you support. Address these with Americas Talent Team (ATT) and Experience Management leaders as needed
Negotiate with client-serving teams to re-allocate individuals, in order to meet the FSO Assurance's staffing needs

175

Manager, Balance Sheet Management Resume Examples & Samples

Support BSM process to ensure ongoing adherence to regulatory standards and industry best practices
Participate in the development and implementation of next generation SMR analytics and their integration into the BSM process
Analyze individual business group processes in support of improving cross-functional solutions
Interface with other business units within Corporate Treasury (CT) to obtain financial information
Perform data mining to fulfill information needs of BSM
Participate in aspects of the operational execution of SMR risk reporting
Manage and maintain integrity with respect to data and assumptions received for BSM
Support Governance and Enterprise Risk groups in meeting regulatory and other requirements by providing information and fulfilling processes as required
Client & Relationship Management (Collaboration and Support)
Maintain and manage effective working relationships with all groups within CT and other areas of the Bank
Manage external relationships as required
Key contacts: Chief Accountant’s Group (CAG), Global Middle Office, Back Office, Structural Market Risk Reporting, Balance Sheet Analytics, Market Risk Management
Advisory – Has the authority to advise CT management and teams on governance related matters
Recommending - Has the authority to recommend low risk and sustainable processes to satisfy mandate
Monitoring - Has the authority to collect or be provided with the required information from groups within and outside of CT to support required monitoring and/or signoffs
Auditing - Has the authority to examine work of others to ensure accuracy of information received
Information Access – Has authority to access and utilize total bank and group financial information as required
Coordinating/Advising – Relationship with business units in CT to review data used for structural market risk measurement and reporting. Participate in CT initiatives and projects
Monitoring– Relationship with Global Middle Office and Back Office to review and resolve trade booking and PnL related issues
Providing Service – Relationship with Enterprise Risk Management Group to assist them in understanding the impacts on risks being managed by CT on Bank’s or LOB’s behalf
CA, CMA, CGA, CFA, BSc (Math), MBA Finance or equivalent preferred
8-10 years financial/business experience, with risk management experience and working knowledge of derivatives preferred
Exposure to one or more of the following
Excellent leadership and interpersonal skills; ability to influence stakeholders
Strong quantitative, technology and finance skills supported by thorough documentation
Proactive and persistent in issue resolution
Strong risk management and fundamental analysis skills with ability to discern trading desk dynamics
Delivers clear, effective communication and takes responsibility for understanding and helping others
Able to exercise independent thought and judgment and adapt to new tasks quickly
Details and results oriented and able to prioritize competing tasks in a fast-paced demanding environment
Ability to manage multiple tasks and meet timelines without compromising the quality and integrity of deliverables
Strong relationship management skills and customer service focus
Ability to work independently and collaboratively (team player)

176

EY Management Consltant Resume Examples & Samples

Working with the client to identify “the right thing to do”
Writing client reports including findings and recommendations
Review and quality assurance of work products
Engagement assurance and commercial risk management
Managing and mentoring engagement team members
On-going business development both internally and with clients
Where appropriate, “hands on delivery” of artefacts and other deliverables
Support the development of business intelligence and analytics capabilities, strategy and roadmap
Experience in facilitation and definition of reporting and analytics business requirements
Definition of Business Intelligence technical architectures
Experience in designing and implementing OLAP based data solutions
Experience in design and implementation of at least one of leading Business Intelligence & Analytics packages (e.g., Cognos, Business Objects, MicroStrategy, Spotfire, ClickView, SAS, SPSS)
Ability to analyse and review client business data to identify key indicators pertaining to operations, risk, finance, compliance, or process and controls
Experience in design and implementation of analytical business and technology solutions to meet identified key indicators
Project or operational experience transforming data (ETL), and comfortable interacting with new data sets ad hoc
Working knowledge of a range of visualisation tools (Tablaeu, Spotfire Qlikview etc)
Demonstrable knowledge of writing a data specification
Knowledge of revenue management

177

Mobility & Workplace Platform Management Resume Examples & Samples

Complete pre-distribution analysis to ensure the request includes the necessary information to fulfill the process
Import software packages into the distribution tool
Collect distribution results and provides a status report to the Account Solution Lead
Update workflow management tools to ensure all Software Distribution activities are tracked and recorded
Adhere to best practices, processes, procedures, documents and guidelines

178

Manager, Artwork Management Resume Examples & Samples

Leverage the High-Touch Leadership Competency, “Builds Collaborative Relationships” to develop strong partnerships with our respective business units throughout our organization including Global Brand Supply Chain (GBSC), Marketing, Copy, Design, Art Production, Legal, Regulatory, Research & Development (R&D), Packaging Development, and Product Development teams as well as International affiliates to ensure required artwork elements are turned over on time and are consistent with the corporate guidelines and standards
Review and confirm accuracy of all artwork data and required elements in preparation for artwork production. These include: Design Turn Over, die strike, copy, foreign language translations, Bill of Materials data, design, color, print specifications, and photography
Collaborate with GBSC and Packaging to develop and negotiate appropriate artwork timelines. Prioritize within the electronic workflow system, ensuring consensus of milestone dates from respective business units for on-time delivery of artwork
Identify and resolve all artwork and timeline issues and collaborate with appropriate departments to develop tactical plans for project completion. Notify Director of critical issues and next steps
Collaborate with respective business units throughout the process regarding artwork and timeline issues and the status of artwork delivery inside the product to market timeline
Review and approve the accuracy of all artwork proofs throughout the electronic routing process. Review and approve the accuracy of all Final Artwork prior to Final Release
Prepare and distribute status reports for all pending and in-process artwork, and review with GBSC and Packaging Development on a weekly basis, at a minimum
5+ years business experience of which at least one of those years are in artwork tracking or in comparable project management
Excellent team player with strong analytical, negotiating and communication skills
Excellent follow up and organizational skills
Ability to multi-task, establish priorities and yet be flexible in an ever-changing environment

179

Head of ASP Management Belux Resume Examples & Samples

NRO and MS Knowledge
Customer Insight
Innovation Skills
Financial Acumen & Skills
Sales Process knowledge
Service Delivery Process, Models & Strategy
Working with People
Formulating Strategies & Concepts
Relating & Networking
Adhering to Principles & Values
Leading & Supervising
Adapting & Responding to Change
Knowledge of French and/or Dutch is a must for the role
LI-NN1

180

Mobility & Workplace Platform Management Resume Examples & Samples

Implement configuration changes to images per the image requirements document as approved by the client
Work with Transitions/Transformation teams to complete solutioned image work as described by the statement of work. This includes all Process Change Requests (PCRs) during Transition/Transformation
Conduct product evaluations as requested by the account solution lead
Ensure the timely and accurate certification of both hardware and software in line with client specifications and agreed IBM and industry standards
Develop technical documentation (build, testing, checklists, etc) for new versions/releases, patches and images
Contribute to the development and continued maintenance of internal processes in line with operational and business requirements
Understand and adhere to all applicable Service Level Agreements (SLA) and promptly notify the account solution lead if any are in jeopardy of being missed
Work with requestors to resolve complex issues arising as a consequence of image build activities. This includes but is not limited to software versioning, interoperability, hardware or network issues

181

Intern, Management Platform Resume Examples & Samples

Pursuing Bachelors, Master’s Degree or PhD in Computer Science or equivalent
Completed coursework in operating systems, computer architecture, compilers or networking, Distributed system, Data mining
Experience in one of the following: C, Java or C++. Experience with Python, Perl, shell, or other scripting languages
Experience developing client-server or distributed, multithreaded applications. Experience developing user space and kernel modules
School or industry projects involving significant design and development. Previous internship experience is a plus
Willingness to learn new technologies, including commercial and open-source
Strong interpersonal, written and verbal communication skills. To find the opportunity that’s right for you, go to http://jobs.vmware.com/ and apply today!

182

Director, Campaign Management Resume Examples & Samples

Support Sales teams to interpret client goals and objectives and brainstorm solutions
Ensuring consistent and timely launches of digital ad campaigns, including maintaining best practices around client kick-off calls/emails, screenshot delivery, delivery tracking and mid/post campaign reports
Focus the team activities on client driven campaign KPIs that are carried through delivery, optimizations and reporting
Proactively identifying opportunities to improve campaign performance aligned with campaign goals
Be point of escalation and facilitate conversations around sensitive client service needs, working with the team to quickly resolve campaign issues
Work with Sales to proactively develop renewal strategies based on performance insights
Architect and deliver training for new hires and existing team on process, best practices and product sales approaches and features/functionality
Set development plans for individuals and support enrichment opportunities focused on longer term career development goals
Manage workload across the team to ensure balance and also support the tracking and follow-up on campaigns at various stages of execution
Share best practices with the team as well as Brand Digital Leads to ensure consistent Campaign Management efforts across the company
5 – 7 years of relevant professional experience (including 3+ years of Management experience)
Experience at a digital media company or an advertising agency is highly preferred
BS, preferred in Marketing or Business (or other related field)
Excellent organization and communication and skills
Proficient in Microsoft Word, Excel
Proficient in report interpretation
Ability to lead a team with a heavy focus on customer experience
Willingness to learn and approach work with a sense of urgency and accountability
Additional preferred skills

183

Senior Manager, Campaign Management Resume Examples & Samples

Implements the day-to-day strategy and operations support of CRM Marketing services for Warner Music’s label and artist digital marketing teams
Executes marketing best practices as it relates to Data Acquisition, Email, Streaming, Affiliate, E-commerce, Social, in order to put the right message in front of the right fan at the right time
Designs and creates campaign reports and distributes to all applicable employees company wide
Supports the Consumer Sales & Marketing CRM team to surface, understand, and socialize best practices (Marketing Insights) to Warner Music’s marketing teams
Manages some external vendor relationships with digital marketing partners
Supports the Director, Campaign Management with development and execution of digital marketing campaigns
Liaises with internal teams to gather data and other applicable information needed for reporting and analysis purposes
Strong knowledge and understanding of email, mobile, affiliate marketing and social best practices, including, but not limited to, digital marketing solution tools, technology, and KPIs
Must have experience in marketing and a deep analytical skill set Basic knowledge of regulatory requirements as they relate to direct marketing and customer management programs (e.g., privacy regulations, CAN-SPAM Act, data management, etc.)
Strong project management skills; Highly motivated and capable of managing and prioritize multiple projects simultaneously
Outstanding communication (verbal and written) skills
5-7 years experience working with email marketing, social marketing, CRM and/or ecommerce
Proficient in Exact Target, Adobe Analytics, Magento, MS Excel, MS Outlook, Internet savvy

184

Recovery Management International Resume Examples & Samples

Monitoring of business and financial performance of the debtors
Approving and executing amendments, waivers, consents and any other legal documents pertaining to the asset under management
Proposing provisions and charge-offs for accrual based assets
Initiating litigiation filings against debtors/guarantors in order to achieve maximum recovery
Shadowing of Watchlisted names (RED)

185

Management Resume Examples & Samples

Provides highest level of customer service, guaranteeing the success of the business and exceeding sales goals
Keeps up to date on product information regarding fits, fabrics, sizes and current season trends
Places orders for the product of their department based on sales and latest market trends
Responsible for the recruitment, selection, training and development and supervision of staff to maximize profit performance
Merchandises the store with the support of the visual merchandising team
Ensures that all Company procedures are followed (HR, Operations & Loss Prevention)

186

Experience Management Resume Examples & Samples

Counsel those you support as needed/requested, and raise issues to appropriate leaders
Coordinate with the Americas Talent Team (ATT), to provide mandatory training for all personnel
Identify poor performance or morale amongst client-serving staff. Work with the ATT and Resource Management leaders to address these issues
Negotiate with client-serving teams to make individuals available to meet staffing priorities for the Sub-Area
Confident at working independently, with an ability to self start

187

Experience Management Resume Examples & Samples

Reassign projects to cope with personnel leaving or joining EY, or to meet changing client needs (to either delay or speed up the project)
Identify over - and under-utilized personnel, and bring in additional resources to balance their workload with their peers
A minimum of 3-5 years’ experience

188

CIB UK IBC Management Resume Examples & Samples

Advanced/Proactive diary Management
Complex, high volume E-mail management
Client facing position
Finalise complex travel arrangements: co-ordination of flights, check in, VISAs, accommodation and ground transportation logistics. Manage a multitude of frequent changes
System functionality expert - utilise internal systems, complete accurate data entry (Oracle, Travel Portal, iMeet, OMD)
Preparing complex travel itineraries
Phone coverage
Management of expense processing through Oracle, reimbursement and account reconciliations
Meeting, conference calls, telepresence set up - internally and externally
General administration duties (Room bookings, filing, photocopying, faxing)
Partnership with assistants across the CIB group to provide coverage for absence sporadically
Experience of effectively arranging travel, production of accurate itineraries, plan B & C, able to navigate systems well and apply good judgment on how to optimise travellers time
Can follow up without prompting and keep 1 step ahead of arrangement and requirements, displays good use of initiative
Has a high level of attention to detail and delivers high quality results
Can proactively, anticipate next steps and follow through to completion
Can quickly grasp the political landscape and key people within the organization

189

Absence Management Service Manager Resume Examples & Samples

Proficient in coaching others (minimum 6 months of experience)
Intermediate knowledge of Absence Management administration
Intermediate regulatory and legislative

190

IT Management Traineeship Resume Examples & Samples

A wide variety of experiences: in order to get an in-depth knowledge of our numerous IT services, you will take on various roles within departments dedicated to Transformation Delivery, Domestic Application Management, Infrastructure, Architecture, Security, Big Data and Business Intelligence, etc
Personal development: through a comprehensive training programme and direct mentoring by top management
An international dimension: as part of the IITP, through trainings and projects abroad, encouraging you to develop yourself as a global citizen
We believe in teamwork
We believe that you can learn from our leaders

191

System Management Resume Examples & Samples

Be responsible for explanation and clarification for features of the released products
Support product managers to clarify the solution and participate in standardization activities (e.g. 3GPP, 3GPP2)
Support on projects regarding system issues, e.g. Act as Technical Coordinator as needed for complex development projects
Support the managers on competence development and resources planning
Act as the owner of technical product documentation and CPI
Provide technical sales support to Business Unit and Market Unit, e.g. RFX support, customer presentation, MU education
Act as contact interface regarding system issues, represent in external review/discussion, including customer discussions and workshops
Support manager to drive synergy between systems
Approach to Change
Evolved Packet Core Products and Solutions
3GPP/3GPP2, CCSA and other technical specifications/standards knowledge (EPC)
Software Development Process
Product Lifecycle Management Process
Tools
Project Process
General Technique
A university degree or above in telecommunication, computer science or equivalent
At least 3-to-5-years of working experience in telecommunications industry within system management or system integration areas

192

Management Traineeship Resume Examples & Samples

Real responsibilities: you take on a series of different roles with existent responsibilities
Accelerated rotation: you stay in each role between 6 to 12 months
A wide variety of experiences: in order to get an in-depth knowledge of our products and market, you will take on various roles within areas such as commercial banking, finance, risk, retail, business support, etc
People management: strategic and innovative projects are part of the programme. Depending on the roles this might imply managing a team
We believe in finding the right balance between autonomy and support

193

Director, Wealth Management Resume Examples & Samples

Responsible for the oversight and management of an assigned group of TIAA-CREF Wealth Management Advisors. This includes compliance and the principal review of the Advisors’ recommendations
Ensure Advisors are utilizing TIAA-CREF’s broad range of resources, including estate planning, portfolio management and insurance planning
Develop and maintain a good understanding of TIAA-CREF’s competitors within the territory

194

Athlete Management / Coaching Resume Examples & Samples

Expert knowledge of the sport and the overall soccer landscape in the US
Strong knowledge of elite youth player development and scouting, including international trends—informed and up to date
Prior leadership and experience successfully managing people
Ability to think critically and problem solve
Excellent written and verbal communication skills with ability to communicate effectively to large internal and external audiences
Ability to develop constructive and cooperative working relationships and regular communication with key leaders and stakeholders in the soccer community
Ability to gather information based on observation and receiving from all relevant sources
Exceptional time management skills and ability to prioritize workflow
Proficient with technology and video editing programs (Scout 7, Wscout, Sportscode, Word, Excel, PowerPoint, Adobe, Keynote, etc.)
Bilingual (English and Spanish) is preferred
Minimum of U.S. Soccer A License or UEFA Pro License
Are you willing to relocate to Chicago?

195

VP, Campaign Management Head Resume Examples & Samples

University degree holder in a quantitative field (e.g. Finance, Statistics or Business Administration) or related discipline
Minimum of 10 years working experience in retail banking or financial services industry, with at least 3 years hands-on experience in Retail Banking Product Analytics or Business Planning, working knowledge of Cards and Unsecured Lending is a plus
Strong knowledge and ability to use Excel VBA, Access, SAS, SQL and other tools to support analytical methods, database management and communication of results
Working knowledge of business statistics, mathematical and data modeling processes
Organized and possess excellent quantitative, analytical and communication skills
Strong attention to detail and accuracy
Good interpersonal skills and ability to work with all levels is required; demonstrate sound project management and/or leadership skills

196

Senior Manager, ASP Management Resume Examples & Samples

Organize & coordinate work
3-5 years experience in managing Authorized Service Providers
5-8 years experience in Network Rollout
Experience in Quality Management
Experience in managing virtual and remote teams
Typical experience from working as a Site Engineer, Installer, Civil Works construction, Civil Work design, Turn-key rollout incl. Site Acquisition, working for an (A)SP in a management position is considered an advantage

197

Capital Markets Treasury & Balance Sheet Management Resume Examples & Samples

Manage BMO Capital Market’s liquidity and funding risk management, monitoring and reporting processes
Working closely with Technology & Operations, to design, develop and implement analytic models which support oversight of liquidity risk in BMO Capital Markets
Produce timely and accurate management information related to funding activity, collateral usage, liability diversification, intra-day cash usage, and RWA/AA treatments
Produce ad hoc analysis on balance sheet impacts under various scenarios related to capital, liquidity, and funding including the impact on Capital Markets strategy and business initiatives
Lead project work streams that will help improve/optimize the performance of Capital Markets businesses
Develop liquidity and funding stress scenario testing to mitigate potential risks
Monitor for adherence to Corporate Policies, Corporate Standards, and Corporate Guidelines
Work closely with LOBs on business initiatives to identify and proactively manage any potential liquidity and funding exposures/opportunities
Contribute to enterprise-wide liquidity and funding risk reporting as the first-line-of-defence
Work with LOBs to ensure compliance with liquidity and funding limits and guidelines
CA, CMA, CGA, MBA, or CFA (or comparable)
8 – 10+ years’ experience, with exposure to one or more of the following: liquidity and funding measurement and management, capital management, treasury markets, collateral management, funds transfer pricing, business process improvement and financial reporting
Experience and understanding of liquidity and funding principles, market and credit risk management practices, funds transfer pricing principles, financial instruments, and Trading Products operations
Understanding of international best practices in capital, liquidity and funding management, and process improvement
Understanding of international financial markets and banking & broker/dealer regulatory environments
Working knowledge of trading and settlement systems, loan systems; and
In-depth knowledge of MS Office suite (Excel, PowerPoint, Word, Access)
Ability to analyze complex financial products and transactions to determine their implication on liquidity and funding risk, RWA, AA, leverage ratio and other binding constraints
Ability to develop analytical models and decompose complex transactions
Ability to effectively interact with executives and senior management
Ability to handle multiple tasks and flexibility to re-prioritize and manage conflicting demands
Relationship management / internal client focus
Strong process and change management skills; and

198

Experience Management Resume Examples & Samples

Assign appropriate client service personnel to engagements. This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of regions and clients. When appropriate, challenge the schedule, to confirm the most efficient utilization of resources
Promote and monitor the sharing of resources. Network with other team members across regions and service lines, to address resource needs and deal with any conflicts
Participate in region conference calls
Negotiate with client-serving teams to meet staffing priorities for the region
Consult with Experience Management leaders as needed, to overcome any outstanding issues or conflicts

199

VP-provider Management Resume Examples & Samples

Responsible to achieve national gross margin improvement targets
Ensures appropriate access and availability of providers across all markets
Drives medical cost containment analytics for payors and providers across functions of the organization
Develops and implements strategic plans and the tactics which impact corporate growth and margin improvement
Provides leadership throughout organization on all matters impacting the provider
Leads annual strategic planning process
Responsible for training, communications, reporting key metrics as a provider advocate and liaison with all departments and managers in CareCentrix in order to continually raise awareness of the value our providers bring to us
Leads and manages staff responsible for the management of CareCentrix's national provider network
Responsible for providing exceptional customer service to our network providers and for the creation and consistent improvement of the provider 'experience' from initial contracting through on-going operational questions and a pro-active account management structure
Consolidates/automates processes and procedures to eliminate as much paperwork as possible
Develops and executes on-going management of a provider account management strategy to address how we pro-actively manage all providers
Performs all duties in a managerial role including the selection and development of a customer-focused team
Adheres to and participates in Company's mandatory HIPAA privacy program / practices and Business Ethics and Compliance programs / practices. Ensures compliance with Utilization Management and URAC standards

200

Senior Manager RC Issue Management Resume Examples & Samples

The RC Issues Management Lead (“Lead”) is a new role that enhances issues management across Regulatory Compliance, and provides accountability for reviewing, escalating, tracking and reporting issues across HBSC. The role is intended to provide a sustainable solution for RC issues management. The primary responsibilities of the Lead include
Providing a holistic view of issues that have RC impact
Representing RC in issues management initiatives (with Group, relevant Governance Committees, etc.)
Supporting the LOB RC Officer Issues Teams, RC Officers and Regulation Coordinators with review, escalation, tracking and closure of issues
Reviewing issues for potential enterprise-wide impact
Providing analysis of issues (root cause, trigger events, themes, etc.), and reporting as necessary
Hosting a monthly Issues Management Forum (“IM Forum”) to review issues with relevant RC management teams, which is intended to
Identify RC issues with enterprise-wide impact
Determine trigger events
Review and discuss potential regulatory impact
Escalate non-adherence to the roles and responsibilities outlined in the RC IM Manual
Monitor the issues management process for sustainability
Review and escalate material issues, as necessary
Review third parties complaint reports for compliance matters
Review reporting, and work with MIS to ensure accurate and sustainable reporting
Provide supervisory support for issues management concerns (items escalated by other teams, insufficient action / follow up, etc)
Support RC LOB Issues Management Teams, as applicable
For RC-related issues, identify repeat issues, trends, analyze enterprise-wide impact and related root causes
Maintain a master inventory list of RC issues that are Potential or Violations of Law
The jobholder will need to work closely with the key stakeholders within Regulatory Compliance
This role will help ensure that HNAH’s RC program continually adapts to changing needs and requirements through continuous advancements, effective and coordinated project management, and by pro-actively sharing and leveraging best practices to maintain operational excellence
5 or more year’s relevant experience in Project Management, Exam Management or Risk Management, Testing or Audit
Exceptional knowledge and understanding of compliance and regulatory expecations

201

Global Head of Deal Management Resume Examples & Samples

Global responsibility for the management and maintenance of the Deal Management team structure aligned to the wholesale model across RBC
Global responsibility for team structure, talent, performance and all development opportunities to create a deeper resource pool for Global Client Coverage
Direct and align global team in adherence to RBC policies and expectations on audit, regulatory and any potential reputational impacts
Drive the consistent delivery of information and key messages globally with a unified approach
Key contributor to the Global Client Coverage Management team
Drive alignment to overall RBC I&TS objectives and it’s operating model
Ownership and accountability to ensure team executes and creates all standard content (stock) in order to act as a centre of excellence for quality client content creation across I&TS globally
Enforcement of a disciplined sales process working with Global Client Coverage regional leads to ensure the overall solution development process profiles RBC strategically and relevantly across local segments and geographies
Global responsibility for the management and maintenance of the team structure aligned to the wholesale model across RBC
Management of segment/client/geography allocation of clients/prospects and associated activity across deal management resources based on both client and sales universe
Responsibility for integration of any new content, talent, processes and/or product requirements
Achieves I&TS buy-in and support for the global business strategy
Build a high performance team that fosters clear sales and relationship management focus ensuring a competitive advantage for RBC
Maintenance of the team structure to include the right balance of experience and employees, with increasing responsibilities
Coaching and development of the team to elevate talent, providing career guidance, training and opportunities for ongoing continuous development to create a deeper talent resource pool for Global Client Coverage
Provide leadership and motivation to the team to achieve superior results – constantly drive and challenge the team to excel
Provide consistent delivery of information, expectations and key messages globally to ensure a unified approach
Recruitment and performance management
Key contributor to Coverage & Product Sales Management
Drive alignment to RBC I&TS objectives and operating model
Participate and engage in all relevant planning and client strategy discussions
Act in accordance with direction from Global Client Coverage regional sales leads
Improve feedback mechanism to build the connection between tailored and relevant coverage and content creation
Direct involvement in business planning and establishment of client coverage strategies
Develop strong partnership with Marketing to ensure brand and external communication consistency
Ownership and accountability to ensure team executes and creates all standard content (stock) in order to act as centre of excellence for quality client content creation across I&TS
Working with key stakeholders across the RBC enterprise, continuously enhance and develop a centralized, approved toolkit and stock content for consistent and standardized RBC messaging and client messages with purpose
Segment and market research and interpretation of data for impact to our prospects and clients
Corporate and market statistics
Segment aligned RFx, presentations, and proposals
Strong relationships with subject matter experts across RBC
A set of principles to ensure accurate messaging, adherence to brand and quality control – strong working partnership with Marketing team
Regularly review process to avoid stale data – implement and manage processes to ensure stock database is continuously relevant and up to date
Enforce a disciplined sales process working with Client Coverage to ensure that the overall solution development process profiles RBC strategically and relevantly across local segments & geographies
Alignment to the coverage model, investing time and effort on the right deals (metering of effort), ensuring activity is aligned to the client universe and strategic client-level and regional plans globally
Content creation from individuals with increased responsibility for client coverage
Sector-specific, specialist content creation for deeper bench-strength
Drive the principles, attributes and behaviours of the Global Client Coverage team
Strong bespoke content production and value proposition development reflecting client and prospect buying behaviours
100% delivery and execution of rigorous RFx and presentations process to ensure best in class submission (quality, value, differentiation, accurate, timely)
Key contribution to long, complex, multi-stage sales process
Manage global network of subject matter experts
Review and final sign-off of all client facing content
Supervised Coverage: under the guidance of Global Client Coverage Sales Managers and COO, develop new business for RBC I&TS and RBC, support the co-ordination of all activities for client retention, upsell revenue/ NIAT growth, and drive broader cross-sell opportunities
Strong international management experience – delegation, the ability to drive change and coach the team are critical aspects of the role
Proven experience in asset servicing industry and RFP function
Strong understanding of the global asset management industry and the pension sector
Demonstrable understanding of the European offshore funds industry, in particular the Lux and Dublin fund centres
Proven ability to continuously develop and enhance client-facing tools in conjunction with Marketing colleagues
Self-starter with an ability to adapt and contribute to a dynamic work environment with varied responsibilities
Highly proficient in Word, PowerPoint and Excel
Ability to persuade and collaborate with senior management to effect information provision
Experienced in data management – collection, storing, retrieving, continuously updating and reporting
Experience in working with key executives on very stringent deadlines
Strong communication skills including the ability to articulate to a senior level
Microsoft CRM awareness
Some travel required
Ability to excel in a fast-paced, deadline-oriented environment
Demonstrate initiative, attention to detail and high quality results
Able to handle heavy workloads, and to delegate effectively
Excellent interpersonal, written and oral communication skills (including diplomacy and confidentiality)
Strong organisation, project management skills and ability to multi-task effectively
Team player, willing to support, contribute and be part of the team success
Positive and proactive “can-do” attitude targeted at creating and articulating client solutions
Ability to differentiate RBC products, technology, people and processes in a crowded marketplace

202

Performance & Capacity Management Resume Examples & Samples

1) Performing the Capacity Management/Capacity Planner responsibilities as required
2) Verifying that appropriate levels of tracking of resource capacity and system performance are executed, and that the information recorded in a Capacity Management database is kept up-to-date and used by the Capacity Management process
3) Contributing to the capacity plans identifying capacity requirements early enough to take into account resource procurement lead times
4) Capturing trending information and forecast future Customer capacity requirements based on Customer defined threshold
5) Providing regular Capacity Management reports (Daily/Weekly/Monthly), which may include current usage of Windows, Unix, VMware environment and SAN Storages trends and forecasts
6) Providing analysis and recommendations based on assessing performance, capacity and availability data and impact/risk/cost of capacity changes
7) Defining , providing, implementing and troubleshooting tools that allow for the effective capacity monitoring/trending of IT infrastructure and components
9) Must have advance excel and MS- office for reporting purpose and forecasting skills based on current utilization knowledge, exception reporting and good recommendations based on servers utilization
10) Must have experience on any server resource performance related tools (SRM, BCO, BMC Patrol, CA Hyperformix, ITM, Athene, etc) with good analysis and understanding
11) Must have knowledge of concepts on architecture of any virtual servers (such as VMware, Hyper V, lpar, wpars, zones, svc etc.)
12) Hardware knowledge would be added advantage (server components such as HBA, ethernet, adapter, disk, memory DIMMS, etc.)
13) Must have experience in ITIL knowledge or certification and Knowledge on IPC (incident, problem and change management

203

Fault Management System Resume Examples & Samples

Hands on experience as O&M of IBM Tivoli Network Manager IP Edition ( NETCOOL) Fault Management System Application is a MUST
Able to do Adding/Modifying an ITNM polling policy to monitor devices/interfaces
Able to do Adding/Modifying notification rules to be applied to notify users with the occurrence of a specific event when specific criteria are met
Able to do Adding/Modifying filters to show only specific sets of events of a similar business importance to specific set of users
Able to do Adding/Modifying customized views to show only a specific set of alarm information to specific set of users
Able to do Assign/de-assign user(s) to existing group that is already assign the necessary privileges and access rights
Able to do Adding/Modifying users and provide privileges to access the different functions of the systems. Add new groups integrated with Active Directory
Capable in Building GUI Maps to represent graphically a specific section of the network of a specific business importance
Capable in Building a tool that execute a read script to be executed on an alarm
Building a customized report to show certain data of a specific set of alarms in excel format generated from the database
Building a customized dashboard to show certain data of a specific set of alarms
Adding/Modifying a Correlation rule to correlate two alarms which have something in common form technical/business point of view
Adding/Modifying an Enrichment rule to provide extra data/information related to a specific alarm from other systems (e.g. Inventory management)
Add New device module to enable ITNM pooling and traps/syslog receiving
Able to analyze Process traps and syslog messages
Capable to do integration with other system
Conduct a Knowledge transfer or hands-on training session on OSS implemented systems
Good UNIX and scripting skills
Good in PL/SQL queries

204

IB Client Lifecycle Management Resume Examples & Samples

The PM will be leading on analysis and implementation of operating model (process architecture, governance, MIS, Control framework) for all client onboarding activities in Emerging Markets, Small Locations and Satellite Offices Participate in the development of UAT test cases
Coordinate a team of 4 BA across the core locations to develop a plan, run As-Is Analysis, Diagnostics, Target Design, Implementation plan and roll out for all operating model changes whilst ensuring alignment with global operating model and roll out plan
Accountable for delivering all Emerging Markets, Small Locations and Satellite Office locations deliverables for all relevant MLSI deliverables within the scope of the IB Client Lifecycle Management program

205

Senior Specialist Campaign Management Reebok Resume Examples & Samples

Be responsible for how the activation/campaign appears on-site i.e. ‘what the consumer sees’ and ensure flawless operations from briefing, assets creation, to publishing on time to achieve the business target
Implement eCom EU marketing calendar for all Reebok business based on
Overall brand & divisional priorities,
Key Product launches & highlights
Commercial opportunities
Local market inputs
Drive execution on-site in terms of
Content briefing
Content co-ordination, set-up & publishing
Efficient & timely launches of all agreed activations
Alignment with Acquisition & eCRM
Document all activations by monitoring results vs Objectives/ KPI with support of Business Planning/Web Analytics team
Proactively test, investigate & coordinate to resolve campaign issues (e.g. consumer flow, links, on-site presentation, data discrepancies, technical issues)
The ideal candidate must be self-motivated and have well-developed business acumen, a passion for our brand, strong strategic judgment, acute analytical skills, and will have demonstrated the ability to use creative thinking and innovation to solve complex problems specifically in the area of marketing
Strong communication skills, be able to communicate professionally and effectively face to face as well as remotely
Ability to present confidently and persuasively in front of large groups
Strong analytical skills and fact based orientation in decision making
Advanced Excel skills and exceptional attention to detail. Highly proficient in spreadsheet analyses related to marketing & sales KPIs
Highly PC literate- advanced Excel, Word, and Powerpoint
Highly skilled in creative brief writing and managing the creative process from concept to review and final sign off
Detailed oriented & highly organized approach to work
Ability to influence cross functional teams, cultivate relationships; build consensus & influence business partners
Excellent project management skills with flexibility to manage ad hoc issues
Ability to work independently and be a solutions-oriented thinker
Collaborative and team-focused attitude
A quick learner and love to proactively conquer new challenges
A Bachelor’s or Master’s degree in business, marketing, communications or related field
Min 2 years’ experience in online marketing, eCommerce, digital traffic management or digital assets field, ideally with a background in sporting goods
Experienced in working with internal stakeholders and external agencies to establish efficient and scalable processes
Experienced in delivering a consistent brand identity & tonality
Strong understanding of direct-to-consumer business, eCommerce/Retail, competitive/business environment and consumer behaviour
Native in English and fluent in at least one additional European language

206

Manager, Expense Management Resume Examples & Samples

Manage the overall processes in delivering the month-end close for Shared Services, including reporting and analysis
Review consolidated expenses commentary and supporting analysis from business unit submissions for input to Flash, MOR, and other expense reports and ad hoc requests, with a focus on ensuring clear, concise value-add analysis by reviewing for reasonableness, identifying/extracting key business drivers and framing in an overall story
Act as key contact with the Bank for coordinating - TDBG and other Out-of-Segment allocations for Shared Services and LOB direct expenses; responses to any questions on expenses
Manage the planning process in delivering the Annual Plan and quarterly Forecasts for expenses on a consolidated basis that includes all LOBs within each segment
Finalize the Forecast and Plan for Shared Services, ensuring business partners provide their final sign off
Review and/or prepare as appropriate any other ad hoc analysis required to support interpretation and understanding of results
Manage relationships with Shared Service business partners, Finance partners and other partners as required, responding to all queries as appropriate or coordinating the relevant actions required
Continuously improve finance processes, efficiency and reporting capabilities to facilitate quick and nimble responses to new requirements and requests from within Finance, Business Units, senior management or the Bank
Ensure proper controls are in place to maintain the utmost data integrity of Shared Service expenses and consolidated expense results, ensuring consistency with business unit reporting by fully understanding data flow, journal entries with supporting documents, SOX controls, finance systems and leveraging enterprise wide reporting tools (i.e. Hyperion, TDI Data Analysis, PowerPivot, etc.)
Participate in transformation initiatives such as enhancements of expense reporting and implementing the target operating model

207

Experience Management Resume Examples & Samples

Help integrate new hires into teams, explaining the experience management process
Use scheduling tools to forecast hours needed for a project, track actual utilization, and monitor total headcount. Raise any concerns to Experience Management leaders
Participate in regional conference calls
Identify poor performance or morale amongst client-serving staff. Work with the ATT and Experience Management leaders to address these issues

208

Senior Mgr, Demand & Capacity Management Resume Examples & Samples

5+ years of capacity management experience
5+ years of management experience – staff of six or more
Extensive experience conducting C suite presentations

209

Head of Asset Servicing Management, GFS UK Resume Examples & Samples

Management of the GFS Asset Service Management team
Owner of the Transformation project
Senior escalation point for Section Managers, Client Service Reps and operational Issues
Working closely with the leadership team to ensure exceptional Custody service is delivered to the clients
Responsible for setting goals, priorities and roadmap based in line with the departments strategic plan
Management and development of direct reports
Proactively manage change to regulatory or new client requests via the NT Change Management process
Develops and maintains effective relationships with clients
Encourage an environment of employee participation, teamwork and open communication where adherence with compliance is an intrinsic part of the culture and day to day operations
Participate in meetings to consult on effective ways to meet client needs or appropriate methods to be used for resolution of any issues
Build and maintain working relationships with Shared Services to ensure exceptional client service
Ensure application of client service "best practices" across the service team
Deputising for the Head of IOO and Custody Service
Excellent knowledge of Global Custody services and products
Excellent knowledge of Investment Management Operations
Deep understanding and experience of establishing best practices
Knowledge of regulatory requirements for the Custody / Investment Management industry and control processes
Essential management skills to include experience of team building and training environments
Strong written and verbal communication skills – ability to interact across levels and functions
Multi product knowledge, to include Fixed Income, Equities and Alternative Investments
Client Service mind-set, with the ability to analyse and assess the necessary from the ‘nice to have’ Communicating, Influencing & Impact – Communicates with real impact in a way that is open, honest, consistent and clear. Confidently conveys messages in a credible and persuasive manner. Gains agreement by negotiating a position to the benefit of both parties
Delivering Results – Strives to continuously provide high quality service, output and products to clients and/or colleagues. Manages time, plans and organises work tasks, monitors progress and meets deadlines. Able to manage multiple priorities and takes personal responsibility to achieve
Analysing, Judging & Problem Solving – Analyses problems and identifies the core issues. Investigates and evaluates information. Generates appropriate solutions using sound judgement to solve problems
Challenging, Innovating & Improving – Continuously learns from experience and thinks creatively to improve ways of working. Shares knowledge and experience with others. Challenges openly and objectively with valid motivation
A’ Level education minimum
Minimum 15 years securities experience
IOC( IAQ) Qualified or equivalent– or grandfathered

210

Holdings TSA Management, VP Resume Examples & Samples

Manage Relationship with Buyers; attend meetings (Weekly, Steering Committee)
Report into TSA Governance Committee
Manage TSA Services (Add/Delete/Change) requests
Dispute management for TSA Services billings
Interface with Internal Audit for Divestiture Reviews
Complete TSA Billings; Track Payments
Complete Migration Billings; Track Payments
Complete Consent Billings; Track Payments
Pay Invoices as needed
Manage Entitlements / Access

211

Remedial Management Transactor Resume Examples & Samples

Sound understanding of credit issues and is able to establish and process risk mitigation plans from inception to implementation to resolution
Solid understanding of CCB’s products and systems
Excellent negotiating skills with customers and internal partners
Capable of collecting information from various parties with potential opposing views/agendas in an efficient and detail-oriented manner
Represents Citi in discussions with auditors and reviewers on issues relevant to their daily role, e.g., FCR and IA
Strong knowledge of typical commercial risk policies and procedures
Experienced in commercial credit analysis and remedial management
Ability to analyze historical and projected financial data
Proficient in collateral analysis and valuation, including real estate appraisals, field exams and asset searches
Excellent strategic, negotiation and implementation skills
Strong communication skills with ability to synthesize the argument in a logical and rational manner
Understands and has ability to articulate alternative transactions; identifies the related market, credit, operational, and legal/regulatory risks associated with the specific transaction/borrower
Ability to work well under pressure and multi-task
Core computer skills in Excel and Word
Bachelor’s degree with 7+ years of commercial banking experience with an emphasis on credit analysis

212

Cbna-gcg-decision Management Head Resume Examples & Samples

Strong analytical mind with business experience specifically in Credit and Retail products
An experienced people manager with exposure working with diverse set of people and ideas
Can adapt effectively to changing and challenging situations and influence people's attitude to achieve common objectives
A leader with strong motivation to succeed and can motivate the team to follow
With strong focus on Innovation to evolve the function and bring higher purpose and achievement

213

Robert Half Management Resources Resume Examples & Samples

Executing consultant recruitment strategies in order to maintain an adequate pool of skilled consultants for timely delivery on client project and interim staffing needs
Using recruiting resources such as Internet postings and searches, print advertisements, networking, and referrals
MBA and/or CPA (CA, CMA or CGA) is highly desirable; other desired professional designations include CIA and CISA

214

Mobility & Workplace Platform Management Resume Examples & Samples

At least 3
At least 3 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
Years knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)
At least 5 years knowledge of software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp)
At least 5 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 5 years knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)

215

Expense Management, Citifinancial Resume Examples & Samples

Manage the expense accrual and monitoring process (including fixed assets and related amortization), and participate and proactively resolve issues during month-end close to ensure timely and accurate US and Canadian financial and regulatory reporting
Manage the quarterly operating expense management attestation process including testing, reviewing and compilation and presentation of summary of findings to senior management for their review and sign-off
Review and implement changes to Citi Corporate and IFRS reporting requirements related to expense reporting for management as well as regulatory reporting
Own and reconcile relevant balance sheet accounts on a monthly basis
Ensure accuracy of management reporting by coordinating with various business partners on opening, closing and review of department codes in the reporting systems
Provide relevant analysis for quarterly Board of Directors presentations
Assist during external / internal audits and regulatory examinations
Assist with the preparation of relevant disclosures in the quarterly and annual financial statements
Troubleshooting issues and provides subject matter expertise while working with other functional areas such as Citi Shared Services, Risk, FP&A, Treasury and Tax
Participate in and assist with ad hoc projects, as required

216

Global Client Experience Client Solutions Consumer Complaint Management Resume Examples & Samples

Responsible for driving business engagement to compile the necessary elements of monthly North America Concern Management (NACCM) reporting to senior management and regulatory agencies
Generate robust, holistic reports for all lines of business (LOBs) to include aggregation of complaint volumes, NICE recordings, surveys and other customer feedback sources
Ensure appropriate controls are in place to achieve the accuracy and timeliness requirements for NACCM reporting
Acquire and sustain an in-depth understanding of how each LOB collectively integrates sub functions for full awareness and understanding of complaint issues and reporting
Integrate subject matter and industry expertise to understand trends and provide detailed analysis of issues
Manage complex and varying initiatives with significant impact on departments and LOB groups in effort to improve complaint reporting and ultimately remove customer pain points
Drive process improvements and assist the LOB in understanding complaint trends and the impact of recommended improvements
Lead efforts to support the LOB in meeting the complaint standard requirements articulated by regulatory agencies
Lead and drive initiatives to support business goals
Generate innovative ideas to solve complex issues related to complaints
2-3 years of experience partnering with colleagues in other organizations to achieve common objectives
2-3 years of experience in analytical reporting
Familiar with Analytical tools and reporting such as Qlikview, Cognos or Business Objects (Crystal reports) preferred
Familiarity with NICE preferred
Familiarity with Audit and Compliance as it relates to UDAAP and CFPB expectations for managing Customer Complaints

217

IB Client Lifecycle Management Programme Resume Examples & Samples

Identifying and structuring current book of maintenance processes at UBS
Mapping of F2B maintenance processes defining the process flow, volumes of work, capacity of teams, queue sizes, right first time quality levels
Identifying issues effecting todays maintenance process and problem solving to develop solutions with related stakeholders
Designing and implementing a future state operating model for maintenance across all regions and all lines of the global IB business
Managing a group of stakeholders supporting them through the changes

218

Market Management Resume Examples & Samples

Financial analytics experience required
Deep understanding of strategic planning, direct response marketing, customer loyalty and retention programs, and primary and secondary research processes
Strategic thinking and planning capabilities; organized and detail-oriented
Strong database software proficiency
Enthusiasm and motivation essential; a confident change-agent; strong selling and presentation skills (oral and written)
Ability to mentor and manage associates in customer loyalty and direct response methodologies
Willingness to manage and prioritize diverse projects

219

AVP, Platform Management Resume Examples & Samples

MBA or CFP preferred
5+ years of Financial Services related work experience required
Strong project management capabilities including developing documents to track and communicate project status and updates
A strong understanding of trading, operations, investment platform technologies and processes is preferred
Ability to work within a team, take the initiative and to interact effectively with business partners and all levels of management
Strong interpersonal and written/verbal communication skills
Advanced Excel knowledge and skills is required
Experience in streamlining or reducing non-impactful activities via improved systems and/or processes

220

Manager, Price Management Resume Examples & Samples

Collaborates with various levels of management to develop schedules, procedures, and systems to enable the timely and informative accumulation, adjustment, and reporting of financial data
Ensures effective administration of defined processes and programs
Manages resource efforts and timelines involved in the development of processes, programs and projects according to defined or redefined direction or expectation
Escalates and/or informs other process and program owners of relative challenges and collaboratively develops solutions that are effective across functional boundaries
25%: Establish pricing guidelines and processes to support execution of retail pricing with continuous review and refinement of processes for improvement. While working to identify possible gaps in process and execution, collaborating with I.S. and other depts. to develop and execute enhancements to resolve
20%: Manage Price Management and dSign associates
15%: Maintain high awareness of store and store operations needs, as well as dynamics of merchandising, PAR and merchandising operations related to maintaining sales, gross margin and meeting relevant company objectives
15%: Interpret and resolve potential pricing execution challenges between Sports Authority, its vendors and internal departments that may result in brand damage
10%: Develop pricing guidelines to support multi-channel business model including Ecommerce price parody and pricing exceptions along with other banners, i.e. SA Elite
10%: Manage ADI communication with vendors
5%: Effectively deliver appropriate messaging in store and via various marketing vehicles by partnering with Advertising and Marketing, Merchandising, Legal and Analytics and maintaining deadlines and pricing governance
2-5 years management/ supervisory experience
5 years retail experience
Strong computer skills. Extensive experience with MS Excel and any e-mail systems
Extensive technical knowledge and ability to understand complex processes
Strong organizational skills and discipline in meeting deadlines
Ability to solve a wide range of highly complex, multi-disciplinary problems which must consider long-term company-wide impact
Ability to deliver informational speeches, reports, and orientations before audiences and groups that includes internal associates
Ability to improve existing systems and procedures which periodically result in new ideas or approaches of considerable significance
Must have a strong sense of urgency and business orientation

221

Liability Management Resume Examples & Samples

Bachelors degree in Business, Finance, or related field
10 years Liability Management experience within the financial industry
Ambitious and tenacious; appreciates professional challenges
Innovative, thinks outside-the-box and can help drive ongoing change
Demonstrated ability to work collaboratively in a team environment
Responsive to client needs
Strong organization, time management, and oral/written communication skills

222

Greater Mid West-merrill Lynch Wealth Management Resume Examples & Samples

Conducting product, market, and client research
Developing business acumen and understanding of the markets
Reporting and analysis
Updating and maintaining databases
Assisting in business development
Minimum GPA of 3.0 on a 4.0 scale
Pursuing a Bachelors Degree from an accredited college or university
Graduation date between December 2016 – June 2018 (rising Juniors and Seniors)
Legal authorization to work in the US now and in the future without sponsorship
GPA 3.3 on a 4.0 scale
A history of High Achievement
An entrepreneurial mindset and motivation to succeed
Confident and an engaging presence
Concise, inspiring communication skills
A client-focus mentality
Strong interest in becoming a Financial Advisor

223

Assistant VP Delinquency Management Resume Examples & Samples

Manage all personnel and functions of assigned Delinquency Management staff
Develop and implement policies, procedures and management controls to maximize operational efficiencies while maintaining sound internal controls
Monitor staff adherence to established policies and procedures, including deadlines and allowable exceptions
Coordinate of special projects and prepare status reports on results for presentation to management
Analyze changes in the servicing portfolio and the impact on the department’s operating procedures and staffing
Responsible for the professional development of Team Leads, to include but not limited to coaching and mentoring, and oversees the professional development of Delinquency Management staff
Monitor incentive compensation program and recommend changes if necessary
Ensure appropriate oversight, execution, and measurement of servicing strategies and initiatives
Create and integrate innovative approaches to businesses which are focused on reducing credit losses and increasing efficiency
Responsible for encouraging the development of direct reports (through formal plans and work assignments) and enabling a culture of intellectual honesty and open communication
Provide on-going, timely feedback and coaching by means of informal meetings, mid-year discussions, and annual performance reviews
Resolve customer concerns and disputes that have escalated beyond the department Team Leads
Conduct internal quality control testing activities, including identifying problem areas and implementing corrective action
Ensure direct reports understand the goals of the business unit and the corporation and have an opportunity to contribute to those goals by acting as a role model
Recognize and reward team members for their contributions
Understand and implement Human Resource policies and procedures utilizing Human Resources as an integral business partner to achieve business goals
Lead implementation of strategic initiatives to improve overall collections and production performance
Lead efforts to reduce overall delinquency in all portfolios serviced by Seterus, Inc
Regularly review various exception and performance reports for Delinquency Management and ensure that corrective action is implemented as needed
Manage department budgets efficiently and within established limits to minimize expenses
Collaborate and partner with Loss Mitigation, Default Management and other various departments in an effort to create transparency
Accountability: Able to take responsibility for all work activities and personal actions
Conceptual Thinking: The ability to find effective solutions taking a holistic, abstract, or theoretical perspective
Decisiveness: The ability to make difficult decisions in a timely manner
Diagnostic Information Gathering: The ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skillful questioning to draw out the information when others are reluctant to disclose it
Flexibility: Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing things

224

Manager Reputation & Issues Management Resume Examples & Samples

Assists in the development and execution of issues and crisis communications plans by
Working collaboratively to evaluate all emerging sectoral and institutional issues from a 360 degree perspective to advise and execute appropriate avoidance or mitigation strategies
Working collaboratively across the Bank to monitor, assess, and raise key issues that have the potential to negatively impact the Bank
Developing and providing appropriate advice and direction to the executive team on overall issues and crisis management response strategies
Developing key messages, questions and answers for a wide range of issues and scenarios
Participating as an active member of the Scotiabank Emergency Management Response team; responsible for maintenance of departmental business continuity protocols
Maintaining relationships with sectoral crisis response teams (eg. Canadian Bankers’ Association); and,
Developing and maintaining a high level of expertise in crisis communications
Manages issues and escalation protocols for Scotiabank by
Creating and maintaining a living Message Book
Preparing issues notes and maintaining distribution lists
Building and implementing issues management and crisis communications protocols as required; and,
Supporting the development and maintenance of a media monitoring protocol that reflects the global nature of the Bank
Acting as a spokesperson as required with print and broadcast media outlets
Drafting and / or reviewing draft responses for customer complaints that may attract media attention
Assists in managing all aspects of the Bank’s Quarterly Reporting by
Preparing the quarterly news release for distribution on the wire
Overseeing the writing of a letter from the President & CEO to all employees about the quarterly results
Ensuring the necessary updates and uploads at Scotiabank.com; and,
Fielding all calls for interviews with Bank executives following the quarterly release
Monitors the external environment for all potential threats and actionable information by
Monitoring the social media networks in collaboration with Contact Centres
Tracking trends and stakeholder perceptions of Scotiabank; and,
Working with internal partners to develop proactive and reactive messaging when issues arise
Contribute to the effective functioning of the Corporate Communications team by
Building effective working relationships across Global Communications teams, business line and corporate function partners
Maintaining high levels of customer service
Actively participating and contributing to one-on-one touchbases and team meetings
Actively sharing knowledge and experience to enhance the development of all team members
Working to establish collaborative efforts across the team
Postsecondary diploma in journalism, media communications, or related communications designation or equivalent job experience
Minimum of three (3) years of working experience in a corporate communications or marketing communications role in a complex, dynamic, knowledge-based environment (experience with issues and crisis management in that role is preferred)
Ability to assess issues and their potential impact on the Bank’s image and reputation
Ability to develop and maintain strong media and client relationships
Ability to anticipate and plan for issues and develop appropriate reactive strategies as necessary
Excellent project management skills to oversee execution of complex media communications strategies
Strong knowledge of the financial services industry and/or a highly-regulated business
Independent, an excellent motivator and team player
Fluency a secondary language (Spanish/French/English) an asset

225

Sme-server Management Resume Examples & Samples

Server build, OS, File system, Cluster, Firmware , HBA drivers, Installation, Configuration , Migration , Up gradation, Remediation, SAN Migration from server side, Disk Partitioning, File system creation , increasing/reducing size, Volume Management/File System using (LVM & VXVM)
Veritas storage foundation installation, up gradation, Veritas Mirroring, Importing & Deporting DGs, Luns scanning using qla, Emc inq, scripts & OS utilities, assigning volumes to mount points, testing backups with help of storage team, Sever side cleanup, performance tuning
Understanding of technical architecture and the ability to recommend and make modifications and enhancements. Ability to thrive in a fast-paced, multi-tasking environment
Strong sense of ownership and willingness to take responsibility/accountability
Redhat Cluster Installation Conga ( Luci & ricci ), Veritas Cluster Installation, Configuration, Migration, Failover testing, upgradation, Kernel Patching, Kernel parameter settings & tuning, Firmware upgrade, RCA & Support High Availability environment
Activity Planning and Coordination with Various Teams and managing Enterprise technical support
Process driven culture and predictable delivery and Strong service-oriented focus and a passion to achieve results
Server Transition Management and ability to manage Client relationship
Attending Server Transition Meeting, Finding out the gaps on technological and operational level. Preparing The SOPs, Making Asset Inventory. Checking The Current State of the servers, Issuing the Vulnerability Report with Solution. Capturing Server Configuration Backup, Opening Con Call at the time of Incident
Handling Change/Incident Tickets using Remedy for Business and Mission Critical Servers
Pre-Post Installation, Planning and Implementation of Activity
Routine server management tasks, Attending CAB meeting for Change Management
Vendor Coordination & meetings for Hardware Replacement and other related escalations
Preparing and sending weekly/monthly systems performance reports to concerned business unit if required, Ensure uptime of Server systems according to SLA
Preparing and sending weekly/Monthly reports as per business requirement
Establishing and maintaining process documents and run books
Educate/Remind & Review their respective team/individuals on their KRA goals & targets
Share Engineer Scorecard within the team and enable individual awareness on their KRA goals, targets and their current stand
Arrange for team meetings and discuss operational issues and ways to achieve operational excellence
Take owner ship of cases – political or technical, keeping track & following up on escalated cases
Ensure progress of cases through backlog review
Notify/discuss with manager on cases that require technical assistance or which needs to be managed politically. Identify Knowledgebase availability & create/publish new Knowledge Base Articles
Jointly responsible along with the manager, to identify candidates for refresher training

226

Ops Professional Mktsaml Platform Management Resume Examples & Samples

Experience with HP Quality Center
Strong knowledge and understanding of software development lifecycle (SDLC) process
Experience writing business requirements/User Stories (Waterfall or Agile)
Software tester or test lead experience (this person will execute test scripts)
Understanding of complex technology architecture and application interdependencies
Track record of performance for managing & influencing sophisticated, fast-paced business partners with competing priorities
Ability to translate controls or policy to business and technology requirements
Experience working with global teams spanning multiple time zones
Strong focus on customer experience and software usability
Ability to translate technical jargon and terminology to non-technical people
Process management/engineering
Microsoft Office skills must be strong (Excel, Visio, PowerPoint)
Must be a self starter than can quickly move from dialogue to action with limited direction

227

Intern, UK Fiduciary Management Resume Examples & Samples

Support PSG colleagues in all aspects of delivering Russell’s Fiduciary Management proposition
Provide support for internal project work. Support associates in relation to enhancements in processes, systems and client experience
A solid understanding of the financial services sector, especially fund management
Good organisational skills and the ability to meet deadlines
Ability to work well in a team as well as independently
Ability to look beyond current client servicing procedures and devise new and more effective ones
Tenacious approach to problem solving
PC literacy, in particular familiarity with Microsoft applications such as PowerPoint, Word and Excel
University undergraduate degree or equivalent qualification / equivalent experience - Finance/Economics/Business/Mathematics preferable

228

Central Management SW Test Spec Resume Examples & Samples

Previous work/internship experience in software projects
Knowledge of Java/J2EE, C/C++, Object Oriented (OO) design, Eclipse, Network Security, XML/schema, Service Oriented Architecture (SOA), frameworks, Database skills DB2/SQL/Oracle, Python, Perl. Web Services (WSDL, Simple Object Access Protocol (SOAP)), JAX-RPC, JAX-WS, Dojo, Ajax, XML and WebSphere Application Server, Internet protocols (HTTP, FTP, UDP, TCP), and Windows/Unix platforms
Knowledge of Agile development model is a plus

229

Head of Digital Wealth Management Resume Examples & Samples

Strategy and roadmap development for digital wealth management
Developing business cases to evaluate viability of work, size of effort and revenue contribution
Business leadership, driving digital wealth management initiatives to delivery in close partnership with technology
Build, buy or partner analyses to support deliverables
Program management and governance, including budget management
Seeking input from and alignment with key stakeholders, especially our client-facing teams
Communicating strategy and progress to all levels of the organization
Bachelor’s degree and MBA, preferably in Digital, Marketing, Business Administration, Finance, Economics, Accounting or related field
Experience creating a digital offering for a global audience and across multiple exchanges, asset classes, financial products and solutions, currencies and countries
Experience translating client, advisor and business needs into digital solutions; detailed understanding of competitive landscape
Experience re-imagining processes using digital experiences, including onboarding
Excellent leadership skills, of project teams, projects, and employees
Strong track record for delivering complex projects and programs of work that drive growth

230

Index Management Senior Specialist Resume Examples & Samples

Support the Global Index Group’s product management and research function through creation of unique content related to the Nasdaq Index business
Support Index Product Development with knowledge of index methodologies and ability to create and model index back-tests for review of potential products and a have a deep understanding of the exchange-traded funds, financial products, and other investment products in both passive and active space
Develop indexes to be used for both benchmarking and third party product creation based upon multiple asset classes from both client driven requests and original concepts
Analyze and interpret a wide range of financial and statistical data from a variety of vendor and internal databases for projects and presentations to issuers, investors, both institutional and retail Work with Global Sales on client initiation, development, and ongoing support of benchmarking and product licensing businesses through generation of original product and support of existing indexes
Consult with the sales function to understand the needs to achieve the group’s broader objectives Execute analytical studies for senior management review on business trends, competitors, internal results, and economic trends

231

Mobility & Workplace Platform Management Resume Examples & Samples

At least 3-4 years knowledge of image creation and Deployment tools (e.g., IMDT, WinPE, Altiris, SCCM OSD, IEM OSD, PXE, WDS, Mac JAMF CasperSuite, imageX)
At least 3-4 years knowledge of Windows/ Apple/ Linux deskstop operating systems, components and configuration
At least 3-4 years knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)
At least 3-4 years knowledge of Virtualization Platforms (e.g., VMare ESX/ Workstation, Hyper-V, VirtualBox)
At least 5 years knowledge of image creation and Deployment tools (e.g., IMDT, WinPE, Altiris, SCCM OSD, IEM OSD, PXE, WDS, Mac JAMF CasperSuite, imageX)
At least 5 years knowledge of Windows/ Apple/ Linux deskstop operating systems, components and configuration
At least 5 years knowledge of Virtualization Platforms (e.g., VMare ESX/ Workstation, Hyper-V, VirtualBox)

232

Australian Wealth Management Resume Examples & Samples

Create and maintain macro forecasting and market data models, leveraging skills in finance and economics
Keep abreast of domestic and global economic and market news flow
Provide commentary on the dynamics of financial markets for a retail client base
Perform analysis of information to assist with the regular researching, preparation, and writing of reports
Respond in a timely manner to requests for data and information from internal and external clients
Assist in the design and preparation of marketing and other materials
Responsible for day to day maintenance of databases
Previous experience conducting managed fund research will be viewed favourably
LI-JG1
A university degree with excellent academic results
Strong analytical and financial skills required
An understanding of key market and financial terminologies
Strong spreadsheet skills, and conversant with software such as Microsoft Office and Bloomberg
Strong verbal and written English communication skills essential
Quick learner with structured mind-set and accountability
Proactive and hard-working with the ability to work to deadlines
Strong focus on coordination and teamwork

233

System Management Resume Examples & Samples

Perform solution impact study upon customer requirements, provide high-level solution description as well as rough cost estimation for the complete development
Drive solution discussions with Customer Units around the globe
Prepare Webinar for each major release of the ENIW solution and present to all stake holders
Provide support to product management and customers units with technical questions
Help assists product management with roadmap definition for future releases
You need to have an open mind, positive attitude and a constructive way of solving problems
Result oriented, flexible and innovative,
Interested in improving ways of working,
Fluent in English, both spoken and written, and able to express own thinking clearly
Learning new technology quickly and apply to work tasks
Willing to accept challenges
Be proactive and accountable
Good communication/presentation skills and good team player
EPC System Architecture
IMS System Architecture
Routers and Switches
Wi-Fi access
3GPP/3GPP2, CCSA and other technical specifications/standards knowledge (EPC, IMS)
You should have a passion for mobile networks, a creative way of working and a curiosity to try new ways of working in order to become more efficient. You're a team player who enjoys sharing your knowledge and skills with your colleagues across other business disciplines, but equally, you can work well independently. Regardless of experience, you are a true professional who shows a thoroughly competent approach to customers and colleagues

234

Sample Management Summer Internship Resume Examples & Samples

Must be in the 3rd year of a 4 year Bachelor's program
Strong knowledge of Mac OS and PC
Strong working knowledge of Office
Ability to set priorities, problem solve multi-task and meet deadlines
Demonstrate strong written and oral communication skills

235

Mobility & Workplace Platform Management Resume Examples & Samples

Work with application and business owners to confirm deployment audience and release dates for deployment
Determine correct release management approach and deployment audience
Engaging the MMS-PM delivery center via the dispatcher for software deployments and other related requests
Work within all Change Management process and procedures to raise and seek approval on changes
Liaise with the MMS-PM software distribution team to ensure successful deployments to the target audience
Ensure successful end to end delivery of applications to the nominated target audience
Coordinate/facilitate the ‘success and failure’ distribution reports to key stakeholders
Update all work tracking mechanisms and databases
Escalate any issues related to MMS-PM produced packages to the Packaging SME's - contact the customer for any NAB packaged applications
When any deliverables are in jeopardy, escalate any issues to the Account Portfolio Manager, Team Leader of SIL
Understand the customers’ environments (Development, Test, Production) and testing procedures
Ensure all application deployment standards and controls are followed and client expectations are met
Assist in resolving complex application dependency issues arising as a consequence of software distribution and packaging (including versioning, software interoperability and network issues)
Ensure escalation processes are followed and correct teams engaged for network issues, and failed distributions
Participate in Post Incident Reviews and Major Incident forums related to failed deployments
At least 2-3 years experiences and understanding of Software Packing and or Software Distribution experience on operating systems including but not limited to, Windows 2000, XP, Vista and 7, Windows NT, Server 2000, 2003 and 2008 – in both 32 and 64bit configurations
At least 2-3 years experiences in a workflow management position/role
At least 2-3 years experiences working in a medium to large scale Enterprise Software Management environment
At least 2-3 years experiences working with high focus and critical software packages and there distributions
At least 4 years experiences and understanding of Software Packing and or Software Distribution experience on operating systems including but not limited to, Windows 2000, XP, Vista and 7, Windows NT, Server 2000, 2003 and 2008 – in both 32 and 64bit configurations
At least 4 years experiences in a workflow management position/role
At least 4 years experiences working in a medium to large scale Enterprise Software Management environment
At least 4 years experiences working with high focus and critical software packages and there distributions

236

Recovery Management Systems Specialist Resume Examples & Samples

Work as a technical expert with clients, analysts, programmers and other team members to develop technical solutions to complex business problems
Responsible for program design, coding, testing, debugging and documentation
Prepare detailed specifications from which complex programs will be written
Instruct, direct, and quality assure the work of other programmers and analysts
Provide application support, which includes problem research, analysis, resolution, and on-call support
Work with QA/Testing groups to resolve issues and to ensure software quality
Two/four degree in IS related curriculum or equivalent education and related training
Six to ten years experience or equivalent proficiency in application design and programming
Extremely competent in all phases of applications systems analysis, design, and programming
Required experience with DM 9 Recovery Management Systems or similar recovery management system

237

Experience Management Resume Examples & Samples

Assign appropriate client service personnel to engagements. This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of clients. When appropriate, challenge the schedule, to confirm the most efficient utilization of resources
Participate in FSO Experience Management conference calls
Identify poor performance or morale amongst client-serving staff. Work with the ATT and Experience/Resource Management leaders to address these issues
Negotiate with client-serving teams to meet staffing priorities for the FSO
Consult with Experience/Resource Management leaders as needed, to overcome any outstanding issues or conflicts

238

Mobility & Workplace Platform Management Resume Examples & Samples

At least 1 year knowledge of software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp)
At least 1 year knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 1 year knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)
At least 2-3 years knowledge of software packaging tools (e.g., InstallShield, Admin Studio, App V, ThinApp, XenApp)
At least 2-3 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 2-3 years knowledge of Scripting Languages (e.g., VBS, Perl, Batch Scripting and PowerShell)

239

Mobility & Workplace Platform Management Resume Examples & Samples

Act as the first point of contact with the client for service delivery
Manage and monitor MWPM requests from start to finish
Work with Transitions/Transformation manager to complete command and control FTE resources, GDC resources, DOU/MOU/SLA/SLO/PIM
Verify that all service requests are within scope of the DOU and do not exceed any agreed upon thresholds. Any requests that appear to be out of scope should be reviewed with the SPM
Interface with Delivery Centers and local/onsite teams and MWPM Global Resources for the delivery of services
Implement recommended process changes and monitor compliance of new tools and processes that are within the scope of MWPM work activities
Engages other technical resources (if needed) on technical/operational issues
Ensure account Change Management procedures are followed
Where appropriate, provide input on the performance of team members to Service Portfolio Manager and/or First Line Manager
Review, remediate and address design and solution gaps, both in transition/transformation, as well as in steady-state
At least 5-6 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 5-6 years knowledge of software distribution tools (e.g., SCCM, Radia, IEM, WSUS, Altiris)
At least 7 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 7 years knowledge of software distribution tools (e.g., SCCM, Radia, IEM, WSUS, Altiris)

240

Anaylst, Provider Management Resume Examples & Samples

Abides by and demonstrates the company Mission - Vision - Values through both behavior and job performance on a day-to-day basis
Initiates, develops and manages provider contracting and provider relationships
Initiating, developing and managing provider relationships to optimize provider coverage and provider performance
Conducts primary and secondary research on markets, competitors and customers
Performs analyses to assess provider trends, network adequacy and optimize company performance
Performing rigorous strategic and financial analysis to pinpoint appropriate, practical recommendations relative to the provider network
Participates in strategic and tactical initiatives led by the Provider Operations department
Collaborates and works well within both the Provider Operations team and across other departments
Collaborating with team members to derive trends, conclusions and recommendations based on the data and analyses
Convey a strong professional image, exhibit interest and positive attitude toward all assigned work
Manage multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking
Adheres to and participates in Company's mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs/practices
Reviews and adheres to all Company policies and procedures and the Employee Handbook

241

Management Opportunities Resume Examples & Samples

Help create and maintain a store culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth; demonstrate detailed knowledge of all products and services
Responsible for achieving individual sales goals ensuring the store meets its sales plan
Responsible for monitoring and positively affecting profitability in the areas of customer service, sales, inventory/expense control and risk management
Responsible for hiring staff that support our customer focused culture
Train, develop and coach associates on selling skills and behaviors and operational procedures; lead by example
Responsible for effective implementation of all visual merchandising standards and operational direction
Ensure that standards are being followed including floor sets, cleanliness, marketing, signage and sales promotion. Help create merchandise presentations and displays that have impact, are customer focused and maximize sales
Ensure each customer is welcomed into the store in a warm and genuinely sincere manner
Ensure the appropriate quality time is spent with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
Go above and beyond the customer’s initial requests and assist in fulfilling his/her wardrobe needs by recommending complete outfits

242

Pagoda Management Opportunity Resume Examples & Samples

1-2 years of previous experience in a retail, restaurant, or similar environment
Knowledge of operating POS terminals and scanners, and of using basic computer software and hardware, with the ability to learn specific Company POS systems
Flexibility for evening and weekend work is essential

243

Dir, Management Excellence Resume Examples & Samples

Support the role of managers at Microsoft consistent with our cultural attributes and values
Execute a world class Management Excellence Strategy at large scale and a global level
Utilize quantitative and qualitative data to inform current state and future strategic opportunities
Use a vast array of learning approaches and technologies to develop great people managers
Help to design and effectively facilitate events which build the management community
Employ and model excellent instruction, facilitation, and coaching methods and be able to move easily between these
As applicable, manage others in the execution and implementation of projects, programs and initiatives, and model the way as Microsoft manager
Experience working directly with people managers in a large, complex, global industry
Systems thinking to ensure we are taking holistic approach
Ability to simultaneously manage complex business, and organizational, needs with agility
BS/BA with a concentration in learning and development, organization development, human resources management, psychology, business or similar fields (M.A. or M.S. in a related field preferred), or a minimum of 10 years of experience in a similar or related role(s)
Demonstrated effective communication skills at all levels of the organization including senior HR and business leadership
Experience with new learning approaches and technologies preferred
This position may require travel

244

Head of Wealth Management Resume Examples & Samples

8-10 years management experience on wealth products, in-depth knowledge about Treasury and investment Markets such as FX, Fixed Income and Derivatives as well as Consumer business with strategic thinking
On top of abundant wealth and treasury product management experience, ideally with prior P/L accountability and experience on managing a sales team
Good understanding of prevailing rules and regulations on wealth management business
Strong analytical and numerical sense
Fluent in oral Mandarin and English
Good coaching skills

245

Mobility & Workplace Platform Management Resume Examples & Samples

At least 2 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 2 years knowledge of software distribution tools (e.g., SCCM, Radia, IEM, WSUS, Altiris)
At least 3-4 years knowledge of Windows / Apple / Linux desktop operating systems, components and configuration
At least 3-4 years knowledge of software distribution tools (e.g., SCCM, Radia, IEM, WSUS, Altiris)

246

Group Head, Campaign Management Resume Examples & Samples

Proactively build and maintain strong relationships with all internal stakeholders throughout Commercial and the wider company including Editorial, Customer, Publishing, Production, Technology, and Finance teams
Develop outstanding customer relationships with all agencies and clients
Have exceptional product and competitor knowledge for yourself and your team
Ensure superior customer service utilising all relevant systems
Communicate relevant campaign delivery issues to the Head of Title & Campaign Management
Initial point of contact for senior agency personnel if campaign management issues result in escalation
Monitor and report on agency/client/campaign performance to relevant internal stakeholders and customers as applicable
Ensure inclusion of Campaign Management throughout the sales process from pre-pitch to review
Develop strategies and review processes to continuously improve the quality and efficiency of campaign management
Push for delivery of above-market expectations delivery whilst ensuring profitability targets are maximised throughout
Ensure continual personal and team development
Set and ensure delivery of clear individual business KPIs for your team, including revenue and share
Pro-actively seek to innovate through sales initiatives that help drive revenue and team development
Proven track record of success in managing commercial campaigns within a media sales environment
Defining and implementing strategic approaches to campaign management
Team management experience with a track record of delivery

247

VP of Yield Management Resume Examples & Samples

Lead and develop the AudienceXpress analytics team of 5 to manage all aspects of AudienceXpress inventory management, pricing and planning
Lead forecasting process for inventory demand
Establish approach for inventory pricing across different AudienceXpress product offerings
Lead strategic analysis with analytics team to develop insights for effective inventory management
Communicate effectively with senior leadership on analyses, insights and business results
Effective collaborator with AudienceXpress Sales and Client Services teams and Product Management
Proven leadership and management skills to coach and develop team
Generally requires 12+ years of experience
5+ years leadership experience in yield management for TV and/or digital media
BS or MS in quantitative field, preferable Statistics, Economics, Operations Research, Finance or related with innovative problem solving approaches
Qualified candidates should possess a keen analytic orientation and be able to thrive in an innovative environment. Ability to develop hypotheses, develop tests and prove and disprove
Knowledge of data analytics software tools and platforms SQL, Tableau, Salesforce.com and related
Flexibility to adapt to the intersection of traditional TV and digital and bring a cross-platform orientation to programmatic TV and video

248

Enterprise Requirements Management Resume Examples & Samples

Develop, drive, and execute on a strategic enterprise roadmap for the advancement of the Requirements Management and Business Analysis discipline to drive the achievement of business value in program/project delivery
Ensure that the business drivers from a TOM are accurately captured in requirements and are supported through execution of BAT
Implement a governance framework to support the consistent application of RM disciplines at enterprise and LOB levels
Ensure RM discipline and standards remain fully integrated and aligned with related project delivery methodologies (e.g. Waterfall, TD Rapid (Disciplined Agile Delivery based methodology)), disciplines (e.g. project management, change management), and controls (e.g. enterprise risk, corporate finance)
Champion the adoption of RM disciplines across LOBs and provide guidance/consultation at the LOB program/practice level
Engage with project delivery and governance stakeholders to identify gaps and opportunities to improve/advance RM discipline and standards
Integrate internal and external best practices into the RM discipline to drive the EPMO's mission to enable project/portfolio delivery excellence
Work with LOB practice management to define, collect, and measure the ongoing benefit of RM discipline adoption

249

Senior Manager PL Management Resume Examples & Samples

Being responsible for the adidas related operation teams for the new 3PL which includes
Strategic thinking and acting
End-to-End logistics / supply chain mindset
Profound Project Management experience
Excellent interpersonal skills to interact effectively with internal/external business partners
University degree in Business Management (ideally with focus on SCM) or equal education
Min. 5 years progressive working experience in fast moving consumer goods within logistics

250

Advice & Wealth Management Resume Examples & Samples

Responsibilities include leading the AWM Learning & Development Center of Excellence driving advisors, leaders and staff productivity as well as their development. In this role you will engage key AWM stakeholders and the Executive Leadership Team in the field training strategy to ensure alignment of training initiatives including content and delivery. This includes providing strategic direction for the training and development team and adapting strategies to their changing circumstances and objectives. You will direct the execution and implementation of learning to a decentralized sales organization through a blended delivery approach (e-learning, on-site training and workshops) including cross team/department projects as well as establish training design standards
You will also manage the overall TPAG training budget while ensuring effective delivery of content. A key component of this is identifying challenges and opportunities as well as collaborating with key stakeholders to resolve issues. It will be critical to partner with key field leaders, field and corporate partners, and other training functions to create the most effective training platform. Also critically important is developing a standard of measurement for training effectiveness. You will need to ensure effective controls are in place to proactively manage risk as well as remain in compliance with company policies and procedures. Lastly, you will facilitate the evolution of training approaches to include digital, social, mobile, virtual and global solutions as the business expands
We are seeking an experienced leader with a demonstrated track record of success in building a world class training curriculum for Financial Advisors that consistently outperforms the competition and supports Ameriprise’s leadership in the industry. This is a highly visible role that requires forward thinking, challenges the status quo and keeps abreast of the latest trends in financial planning within financial services. The ideal candidate is someone who can think strategically, creatively, and drive innovation with a focus on continuous improvement. The ideal candidate will also have demonstrated accountability with a focus on client needs and creating value for the shareholder. This includes building and developing talent as well as effectively managing and leading through change. Lastly, the ideal candidate will maximize relationships, build trust, and communicate effectively across business units, staff groups, and geographic locations and consistently model and reinforce Ameriprise’s 10 Behaviors & Commitments in how we work together
Strong understanding of training tools and trends and in particular eLearning methods with a proven track record of success, preferably within the financial services industry and/or within a franchise business model
Excellent facilitation and presentation skills; proven business consulting and demonstrated negotiation skills
Outstanding relationship management skills with the ability to lead and influence all levels of leadership
Experience working with senior management
Strong leadership, communication and relationship management skills
Comfortable leading in ambiguous situations and building new capabilities given training design center of excellence will be new

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