Partner Management Resume Samples

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E Orn

Ella

Orn

530 Yvette Turnpike

Chicago

+1 (555) 141 2900

530 Yvette Turnpike

Chicago

Phone

p +1 (555) 141 2900

Experience Experience

New York, NY

Head Rewards VAS & Partner Management

New York, NY

Hoppe-Kutch

New York, NY

Head Rewards VAS & Partner Management

Develop a VAS and ABSA Rewards partner strategy that differentiates the banking product and segmental offerings supporting the ABSA RBB value drivers and aligning with customer focused market research
Understand partner business strategies (E.g.: Pick n Pay, Sasol) at executive level and develop/co-create and strategically align ABSA Rewards/VAS strategies with those while ensuring value propositions are innovative and customer centric
Develop and implement an integrated delivery plan across the Non-Banking value chain to deliver value to internal and external customers in an orchestrated fashion in line with the ABSA Rewards & VAS strategy, as well as integrating with partner capabilities
Develop and maintain a well understood and socialized Absa Rewards and VAS partner strategy
Be responsible for all fuel and partner earn commercials as well as VAS paid for by ABSA Rewards and embedded in business products. This is estimated to be in excess of R200m per annum
Drive a cost optimisation culture across RBB Products, Channels and Segments in order to get the most optimal value from Value Added Services and Absa Rewards partner benefits utilized in the Absa Group
Lead annual VAS and ABSA Rewards partner contract review and re-negotiations and on-boarding of new services / suppliers in conjunction with Group Sourcing and lines of business

San Francisco, CA

Director, Partner Management

San Francisco, CA

Lindgren Group

San Francisco, CA

Director, Partner Management

Co-work with partner marketing and field marketing team on developing and drive significant increase in pipeline/demand-gen activities
Develop partner business plan including upselling/cross selling of Qlik products to current partners’ customer installed base and to net-new customers
Work with analytics team to analyze and track revenue with an eye towards optimization
Work closely with other teams on partner participation in TLS events and forums
Supports the development and execution of the Digital Publishing strategy in accordance with its goals and long-range plans
Change agility – An individual who champions change and leads by example through business change initiatives whilst continuing to successfully execute the business plan objectives and grow revenue. Committed to delivering outstanding partners’ performance on Qlik products through innovations and driving our partners’ business success
Demonstrates high levels of emotional intelligence and strong thought leadership in working with others both externally and internally. Strategic thinker and rounded business leader who can also drive operational excellence

present

Boston, MA

Director of Partner Management

Boston, MA

Wiza-Schumm

present

Boston, MA

Director of Partner Management

present

Hiring manager for leadership within the Partner Management team and support for hiring all other roles within the team
Responsible for risk management across the team including strict observance of security and data sharing policies
Responsible for budgeting and staffing the team
Execute NPS initiatives whereby moving inventory management to a reduced turnaround time across all lines of business
Develop and maintain multi-year partner roadmaps, including overall partner portfolio strategy and partner footprint recommendations
Engage with business partners across the organization to establish SLA's work priority processes, reporting and workflows
Develop and execute on a Partner and Footprint Strategy for SBG Care with a focus on building the workforce of the future

Education Education

Bachelor’s Degree in Computer Science

Kent State University

Bachelor’s Degree in Computer Science

Skills Skills

Change agility – An individual who champions change and leads by example through business change initiatives whilst continuing to successfully execute the business plan objectives and grow revenue. Committed to delivering outstanding partners’ performance on Qlik products through innovations and driving our partners’ business success
Demonstrates high levels of emotional intelligence and strong thought leadership in working with others both externally and internally. Strategic thinker and rounded business leader who can also drive operational excellence
Experience working with application resellers, solution providers and system integrators in achieving targets and driving strong pipeline. Industry knowledge in identifying partners’ domain expertise in helping to drive best practice is an added advantage
Business acumen - Able to quickly understand the business, its issues, take ownership and develop and execute a strategy with the team that positively transforms the business. Strong business and commercial acumen and strategic agilie
Excellent communicator with highly developed interpersonal skills and an ability to work collaboratively. A strong team player who can obtain positive visibility and credibility quickly and contribute to the overall success of Qlik
Excellent communications and highly developed interpersonal skills with strong ability to work collaboratively across the organization and obtain positive visibility and credibility quickly – a strong team player who contributes to overall success of one QLIK
Strong personal impact and gravitas – able to present the appropriate image as an ambassador for the business both externally and internally and quickly gain acceptance/earn credibility understanding and respecting cultural diversity and operating successfully within that framework
Strong relationship building skills both externally and internally and able to navigate and effectively manage the business successfully in a matrix organization across borders, Ability to think globally and act locally
High motivated and results-oriented individual with passion for the business. A naturally organised person with determination to achieve business goals. Ability to drive significant increase partners’ share of wallet in reseller partnerships
Demonstrates significant knowledge of both Siemens and the key account’s business practices to enable problem resolution

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15 Partner Management resume templates

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Director, Partner Management Resume Examples & Samples

Act as the primary point of contact for senior leaders of the business partner groups for PCF: Telephone Banking, Retail Operations, INTRIA, Client Account Management, National Risk Monitoring, and other key partners identified from time to time
Manage relationships across business partners to achieve alignment and deliver against the PCF client experience strategy
Champion client and front-line experience with internal business partners, to determine opportunities for improvement
Provide industry insights, data analytics and bench marking to business partners on client experience areas of opportunity and/or emerging trends
Work with partners to develop and execute action plans to achieve PCF’s overall business and financial objectives
Act as key point of contact for escalation and resolution of both systemic and individual client and business issues
Communicate and provide context of executive discussions to business partners and leaders within PCF

Senior Director Partner Management Resume Examples & Samples

Develop strategic direction and guiding principles for all aspects of a specific Retail concept. Deploy strategic initiatives that support overall geography, company and retail goals and business plan and deliver bottom line P&L results that meet or exceed established goals
Help determine the concept’s role and positioning in the marketplace and target consumer audience; ensure that product offerings, store layout/design/location, and marketing efforts are relevant to the target consumer and highly responsive to their needs
Provide expertise and consulting to capital projects such as store development/construction projects
Guide product presentation, space development, and marketing efforts to create a retail environment that reinforces and enhances brand image and reputation as a source for premium, high quality offerings
Lead multiple store support functions and GMM organization. Build a comprehensive store support infrastructure and leverage centralized resources to maximize store profitability, efficiency, and economies of scale
Work with finance to develop comprehensive financial plans; motivate and enable function leaders and field personnel to meet or exceed financial goals
621910
Fluency in written and spoken English is essential. Fluency in another European language is preferred
Proven leadership capabilities, with the ability to build, lead and manage high-performing teams and develop talent, succession planning
10 years retail experience, including at least 5 years senior management experience of high turnover, large store/region
Proven track record of delivery of results including all retail KPIs
Retail operational excellence, budgeting and planning experience
Proven record of driving teams

Manager, NA SMB Partner Management Resume Examples & Samples

Select, hire, train, and lead a high-performing team of Partner Manager leads and their teams
Provide mentorship, guidance and career development
Structure, help negotiate, and manage relationships with partners
Drive problem-solving, critical thinking, analytical and technical capabilities to enable scalable solutions for our partners
Drive overall operational efficiency across sales and business operations

Manager, Partner Management Resume Examples & Samples

Furthers day-to-day strategic relationships with our top tech partners; Includes participating in all partner calls across our lines of business; drafting meeting agendas, presentations, notes and follow-ups; attending industry conferences and keeping an eye on new announcements and innovation
Identifies, evaluates and presents market trends and opportunities including key success factors, portfolio and product positioning, business models, revenue maximization, etc. Assists with business development analysis as needed
Furthers cross-content strategy
3-5 years of related experience preferred
Knowledge of mobile products and technologies
Great communication skills both written and verbal – an ability to know an audience and present effectively to any audience, including senior management
Strong analytical and problem-solving skills—and experience applying these skills to resolve business and product strategic questions, product design considerations and technical issues
Solid experience with negotiation, business development and building and maintaining strategic partner relationships
Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels in a fast-paced environment
Must be extremely detailed-oriented and deadline-driven
May include some travel to NYC

Head Rewards VAS & Partner Management Resume Examples & Samples

Develop a VAS and ABSA Rewards partner strategy that differentiates the banking product and segmental offerings supporting the ABSA RBB value drivers and aligning with customer focused market research
Understand partner business strategies (E.g.: Pick n Pay, Sasol) at executive level and develop/co-create and strategically align ABSA Rewards/VAS strategies with those while ensuring value propositions are innovative and customer centric
Develop and implement an integrated delivery plan across the Non-Banking value chain to deliver value to internal and external customers in an orchestrated fashion in line with the ABSA Rewards & VAS strategy, as well as integrating with partner capabilities
Optimise and innovate current strategic contracts and agreements with partners to enable first-to-market differentiation
Broaden the current partner benefits reward types with exploration, experience, recognition and social type benefits
Ensure that the Process and IT enablement support requirements are well understood, encapsulated in the Absa Rewards & VAS STP and MTP planning and effectively represented in the Change Prioritisation list and the P Cubed Business Services contract (2016/17)
Develop and maintain a well understood and socialized Absa Rewards and VAS partner strategy
Be responsible for all fuel and partner earn commercials as well as VAS paid for by ABSA Rewards and embedded in business products. This is estimated to be in excess of R200m per annum
Drive a cost optimisation culture across RBB Products, Channels and Segments in order to get the most optimal value from Value Added Services and Absa Rewards partner benefits utilized in the Absa Group
Develop a capability and a suite of customer offerings with deep partner earn benefits for our customers
Build relationships with strategic partners and VAS providers and ensure commercial viability of business services through a fair, transparent and value generating agenda
Lead annual VAS and ABSA Rewards partner contract review and re-negotiations and on-boarding of new services / suppliers in conjunction with Group Sourcing and lines of business
Develop and negotiate complex entrenchment agreements with strategic partners in the fuel, travel, grocery and entertainment industries
Drive value in terms of the commercial management of benefits to Absa, the customer and partner for all partnership agreements
Work closely with Customer area with responsible VAS bundling to support tactical and strategic CVP implementation
VAS Product management in line with NPA
Negotiate multimillion deals with top management of partner companies and VAS service providers
Facilitate and provide specialist skills to aid lines of business and Group support functions with the coordination, management and commercialisation of effective Non-Banking services
Be the single point of entry for customer experience assessment and measurement for Non-Banking services and goods provided through Absa Channels and campaigns
Take accountability for value chain coordination across multiple dependencies and interdependencies to ensure a seamless delivery products and services
Partner with Absa Rewards Product and Marketing to responsibly position innovative Non-Banking services to the Absa RBB (incorporating WIMI) customer base and guaranteeing operational delivery as a consequence
Deal aggregation management and coordination in line with NPA
Influence key decision makers and executives within VAS (e.g. DragonPass and Europassistance) and partner structures (e.g. Sasol, Pick & Pay and MassMart) in favour of mutually beneficial partnerships with ABSA Rewards and VAS
Win-win Build credibility and mutual respect with Product, Channel and Segments pertaining to VAS and Non-Banking service enablement support
Leveraging Group Sourcing and other specialist support in the Group
Build, maintain, SLA and expand strategic relationships with 3rd Parties from a VAS and ABSA Rewards partner perspective in conjunction with Group Sourcing
Provide leadership (both strategic and operational leadership) to the Absa Rewards and VAS team related to functional responsibilities and overall business goals aligned to the Rewards & VAS area strategic intent and RBB vision
Optimise human capital by continuously driving higher performance by ensuring high levels of productivity and conducive interpersonal environment
Coach team members on all the processes and controls that they have to execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to prescribed processes
Develop a high performing team by conducting periodic performance discussions and assisting employees within area of responsibility to prepare the portfolio of evidence for formal performance
Contribute to the development of Employee Value Proposition (EVP) action plans
Develop a high performing team by embedding formal performance development plans and informal coaching as well as training requirements within allocated budgets
Ensure behaviours and performance is aligned to Absa values by providing honest and constructive feedback
Actively coach and develop staff in their development through institution of career path plan and mentor talent, where possible
Keep abreast of developments within area of expertise, reading internal circulars, bulletins, etc. and implement training interventions to ensure imparting of skills and understanding
Define the relevant PD objects relating to the execution and achievement of strategic milestones
Provide input into Absa Rewards & VAS Leadership on various aspects of business development
Provide input, update and action all risk requirements in line with Group procedure and policies, This includes RCA, Principle Risks, Key Operational Risks, IBAM etc. so as to report on the compliance adherence within data and information management and manage overall business risk reporting
Inform all Staff to of the correct procedure for sign off and approval to achieve compliance and reduce reputational and financial losses
Formulate strategy to cater for Record Management and business continuity to adhere to compliance and also cater for business continuity
Manage Compliance with Data Privacy and CPA

Director, Partner Management Resume Examples & Samples

Applies advanced skills to resolve very complex problems not covered by existing procedures or practices independently
Lead quarterly sales review meetings with Partner and Siemens management to review opportunities and issues
Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems
Responsible for orchestrating Siemens resources to achieve revenue goals with target end user accounts
Maintain high level of visibility within Partner accounts and establish trusting relationships
Lead customer strategy development and establish and execute sales plans for all key accounts
Be intimately involved in the negotiation and proposal development for new opportunities for Siemens products and services
Provide assessment of product development needs and market development activities
Ensure cross-functional team engagement to ensure superior customer service
Play a key role in new product launches
Formal Strategic Account Management training (i.e. – Miller Heiman)
Demonstrates and applies comprehensive knowledge of Siemens capabilities, the customer’s needs and the competitors to be successful in growing revenue with the key account
Demonstrates advanced knowledge of concepts, practices, and procedures of strategic account management
Demonstrates significant knowledge of both Siemens and the key account’s business practices to enable problem resolution
To perform this job successfully, the incumbent must demonstrate enthusiasm, initiative, creativity, leadership, teamwork, and confidentiality

Director, Partner Management Resume Examples & Samples

Supports the development and execution of the Digital Publishing strategy in accordance with its goals and long-range plans
Communicates effectively, negotiates and resolves business issues internally and externally
Furthers day-to-day strategic relationships with our tech partners
Includes participating in all partner calls across our lines of business; drafting meeting agendas, presentations, notes and follow-ups; attending industry conferences and keeping an eye on new announcements and innovation
Works with the Manager, Promotions & Merchandising; Director, Apps & Games and Director, Digital Video & eBooks to maintain up to date product roadmaps and partner reports
Represents team with key internal and external stakeholders, including, but not limited to Marketing and Press, Legal/Standards, Ad Sales, Consumer Products and Research
Furthers cross content strategy
MBA or MS/BS degree
Min of 7 years of transferable experience
Deep knowledge of mobile products and technologies
Exceptional analytical and problem-solving skills—and experience applying these skills to resolve business and product strategic questions, product design considerations and technical issues

Director, Partner Management Resume Examples & Samples

Work closely with sales team (Direct, Channels, Alliances) on developing a joint value proposition for strategic partnership and communicate externally and internally
Build together with the regional leadership business plans with timelines, success metrics and planned activities to achieve business goals
Develop partner business plan including upselling/cross selling of Qlik products to current partners’ customer installed base and to net-new customers
Co-work with pre-sales and develop partner enablement plans (sales and pre-sales modules related) across regions based on territory requirements
Co-work with Market Development to identify partners’ domain expertise in helping to drive best practice
Co-work with partner marketing and field marketing team on developing and drive significant increase in pipeline/demand-gen activities
Together with Territory Sales team, provide a structural business environment for our partners to be successful including regular account/pipeline review and QBRs
Works closely with Global Partner Sales leadership team in the on-going development of business and formulation of a solid partner strategy for the business as it continues to grow
Ensure regional strategy aligns with Qlik’s corporate overall strategy to drive top line revenue growth, meet or exceed revenue target
Provide regional feedback to ensure program is relevant in the regions
Be an ambassador within the regional Partner ecosystem and community and represent Qlik in all relevant events such as customers’ and partners’ forums and speaking opportunity as required
Support & coach partners including Solution Providers, System Integrators, Business Consultants, Master Resellers in developing their respective markets and maximise opportunities to promote Qlik products
Actively lead and drive the recruitment of all new and appropriate partners in the region. Enable new partners on Qlik sales and marketing tools, on-boarding them that they can create, manage and participate in joint marketing events
Communicate and educate partners on Qlik Partner Network Program (new and existing programs) maintaining key performance metrics as agreed and outline in the program rule
Manage a team of partner managers across the regions. Monitors/tracks progress to results of each individual contributor in the team and improve their partner management skills. Articulate/ align with corporate initiatives as well as Global Partner Sales team goals and objectives. Lead by example with a “can-do” attitude and provide executive leadership in both partner engagements (and customers where relevant)
Develop mechanism to provide feedback and to share marketing team’s best practices and customer feedback across the regions
Work closely with operations team in the assigned regions to improve partner management processes and its efficiency
Administration, education and any other responsibilities as required by the company
Japan, India, Australia / New Zealand, South East Asia, Korea, China, Hong Kong / Taiwan
High motivated and results-oriented individual with passion for the business. A naturally organised person with determination to achieve business goals. Ability to drive significant increase partners’ share of wallet in reseller partnerships
Strong relationship building skills both externally and internally and able to navigate and effectively manage the business successfully in a matrix organization across borders, Ability to think globally and act locally
Strong personal impact and gravitas – able to present the appropriate image as an ambassador for the business both externally and internally and quickly gain acceptance/earn credibility understanding and respecting cultural diversity and operating successfully within that framework
Excellent communications and highly developed interpersonal skills with strong ability to work collaboratively across the organization and obtain positive visibility and credibility quickly – a strong team player who contributes to overall success of one QLIK
Excellent communicator with highly developed interpersonal skills and an ability to work collaboratively. A strong team player who can obtain positive visibility and credibility quickly and contribute to the overall success of Qlik
Business acumen - Able to quickly understand the business, its issues, take ownership and develop and execute a strategy with the team that positively transforms the business. Strong business and commercial acumen and strategic agilie
High level of integrity and ethical approach, able to instil trust and a transparent way of doing business across the matrix
Experience working with application resellers, solution providers and system integrators in achieving targets and driving strong pipeline. Industry knowledge in identifying partners’ domain expertise in helping to drive best practice is an added advantage
Demonstrates high levels of emotional intelligence and strong thought leadership in working with others both externally and internally. Strategic thinker and rounded business leader who can also drive operational excellence
Change agility – An individual who champions change and leads by example through business change initiatives whilst continuing to successfully execute the business plan objectives and grow revenue. Committed to delivering outstanding partners’ performance on Qlik products through innovations and driving our partners’ business success
Bachelor equivalent in Business Management, Information Technology or similar business work experience in the region mandatory
10-15+years’ experience in managing Channel/ Alliances from an enterprise software organization
5+ years working with large system integrators, OEMs, Master Resellers (Distributor) and an understanding of their structure and go to market strategies
Experience working for / or with Analytics, BI or Data Management Software Companie is a huge plus
Experience managing within a matrix organization
Experience building and managing a successful Partner team
Experience in managing partners across the APAC region
Understanding the different cultural aspects of the region
Track record of carrying and achieving assigned quotas / objectives
Wareness of the BI market and organizational trends who thinks through implications for strategies and decisions
Strong track record of scaling a business and ability to successfully build and manage a partner Go-to-Market model within the region
Willingness to work in very hands-on role within a dynamic, fast paced environment
Conversant with senior level executives. Able to operate in matrix environment and effectively able to resolve any conflicts
Mobility: Up to 50% travel travel time required

Senior Manager, Partner Management Services Resume Examples & Samples

Bachelor’s degree in Computer Science or Electrical Engineering. Master’s degree preferred
12+ years applicable experience in the computer industry
8+ years experience at management level
Manages a department with responsibility for results, costs, methods and staff; Establishes and recommends changes to department policies; May manage through subordinate supervisors
Normally receives little instruction on daily work, general instructions on newly introduced assignments
Works on assignments requiring considerable judgment and initiative
Understands implications of work and makes recommendations for solutions
Deals with a variety of abstract and concrete variables
Requires good judgment in selecting methods and techniques for obtaining solutions
Interacts in a public relations role with the public
Regularly and customarily exercises discretion and independent decision-making
Observes company policies and programs
Relies on general procedures, instructions or policies
Understands implication of work and makes recommendations for solution
Escalates problematic disputes to supervisor
Recognizes when deviation from established policies may be in the best interest of the company and authorizes such solutions
Utilizes effective crisis management skills to resolve conflict – evaluate, recommend/propose, negotiate and implement
Follows departmental and organization policies and procedures
Regularly recommends changes to policy, procedure and practice
Regularly recommends alternative solutions to business issues
Deep understanding of consumer solutions/consumer product with emphasis on integration of software and services as applied within a business context
Ability to understand, communicate and influence customer & partner needs based on a deep business understanding
Ability to collaborate & communicate to the executive level with WD and partners
Ability to manage conflict from analysis to resolution at all levels and cross sections of personalities,
Ability to build and foster trusted personal relationships
Team player & ability to develop a strong virtual team cross company and cross geography
Accountability, integrity, trustworthiness, & track record for getting things done
Ability to take direct criticism and drive continuous improvement across all aspects of the alliance
Action based approach with strong negotiation skills
Leadership and results orientation
Ability to manage ambiguity & to work both independently and in a collaborative environment
Ability to write business and technical analysis and articulate details in a concise way
Project planning & managing
Business acumen & platforms technical knowledge
Business judgment and ability to make & justify decisions that impact the alliance
Strong communication (written and verbal) & interpersonal skills coupled with strategic thinking and analytical skills are essential
Proven track record for managing complex projects and relationships
Demonstrated ability to work effectively with senior executives
Familiarity with core platform technologies and architecture
Experience in consumer solutions and products
Business and technical analysis skills
Intermediate skills in MS Excel, MS Word, MS PowerPoint and Outlook
Ability to use effective internet/intranet searches
Clearly communicate in verbal and written forms
Present and discuss technical information in a way that gains understanding and persuades others
Read, analyze, and interpret documents such as general business periodicals, professional journals, technical procedures, or governmental regulations
Speak effectively one-on-one and in group situations (meetings/events/tradeshows/executive reviews)
Present information in training workshops for a diverse audience
Group facilitation and presentation skills, ability to present in training workshops

VP Partner Management Resume Examples & Samples

A deep understanding of the European payments landscape with direct experience of European e-commerce payments management, and merchant acquisition
A strong understanding of European payments legislation and acquiring regulation
A senior thought leader
Strategic and analytical mindset, with the ability to translate strategic business plans into actions that drive coverage growth
Operate with a growth mindset; a proactive, innovative thinker and decision-maker
An outstanding people leader who creates engagement and commitment to drive superior commercial results in a regional role
A consummate communicator and senior business development relationship manager to Board level
Proven ability to successfully operate in a matrixed, regional and/or global environment
Proven senior level negotiator, with a clear track record of winning and retaining business
A track record of delivery in highly complex markets and environments
An ambassador for the team and senior internal and senior internal partner

IT Partner Management Resume Examples & Samples

Operational cost analysis and reporting
Consolidate and analyse financial data, recommend actions based on the analysis
Assemble and summarise data to structure reports on financial status and risks
Reporting on performance against contract and scenario testing commercial frameworks
Develop financial models and identify trends
Liaise with the key stakeholders to assist with their reporting requirements
Assist the Finance Manager and other stakeholders with additional projects and to drive process improvement
Results focus/Customer Relationship Management:Takes personal responsibility for delivering a level of service that often exceeds customer expectations
Problem Solving & Decision Making: Appropriately analyses issues, drawing on expert advice, consulting and collaborating, taking decisions
Communication and Influencing:Communicates with confidence and competence to positively influence the outcome of decisions and gain commitment
Teamwork and Collaboration:Shares in successes and disappointments, plays any role in the team, moving from leader to member with no difficulty
Technical:Extensive Microsoft Excel knowledge

Director, Partner Management Resume Examples & Samples

Lead a team of four experienced team members and help them to manage, deepen, and improve relationships with dozens of respected brands in the cruise and tour industry
Drive revenue via contract negotiations with suppliers and tactical direction of resources to optimize results
Work closely with the TLS team who manages our network of franchised travel agents (Rep Network) to drive and maintain success for them, while simultaneously advancing TLS and Blue Box interests
Lead integration between domestic and international cruise and tour organizations for TLS
Work closely with other teams on partner participation in TLS events and forums
Work with TLS marketing team to promote preferred partners, benefit the Amex Rep Network and to hit bonus targets
Work with analytics team to analyze and track revenue with an eye towards optimization
Alignment with internal partners throughout American Express, including Card Products and Global Merchant services, to ensure that Company objectives are met
Moderate travel required

Senior Director Partner Management Resume Examples & Samples

Business growth through the development of sales strategies, analytics and sales execution with partners
Liaison with DI marketing teams to ensure product information is aligned to partner customer segments, communicated, marketing programs are being implemented
Partner sales performance management – quarterly business reviews, sales forecasting & funnel management. Lead regular reviews and updates of account plans based on changing market, customer conditions, and competitive activity. Drive strategies to adapt to changing market conditions
Leads the development and execution of strategic account plans documented within the Siemens CRM system to ensure achievement of assigned business goals. Develops / builds / cultivates long-term relationships with key management within the Partner organization
Healthineers sales management, sales channel strategy development, negotiation, & forecasting experience preferred
Knowledge of Healthineers solution & product landscape preferred
Exceptional collaboration skills and ability to drive results along with the Partner Management governance and leads in the other Business Areas
Demonstrated success of driving sales workflow in a matrixed organization
Demonstrated ability to engage, influence and develop customer/partner strategies
Demonstrates advanced knowledge of concepts, practices, and procedures of strategic account management. Formal Strategic Account Management training (i.e. – Miller Heiman) preferred
Success in this role requires extensive knowledge of the relevant products, competitors and markets, and the willingness to aggressively pursue financial goals
Ability to travel as required to Partner & business areas meetings

Director of Partner Management Resume Examples & Samples

Lead, supervise, direct and evaluate several partner management teams
Facilitate continuous improvement in managing inventory when it goes outside of its primary area to ensure we are effectively ushering it back to the primary area in time to meet performance guarantees
Create and execute a robust escalation process putting members interest in the forefront
Engage with business partners across the organization to establish SLA's work priority processes, reporting and workflows
Serve as the liaison between LR / SR and WF to provide recommendations and guidance on inventory changes
Execute NPS initiatives whereby moving inventory management to a reduced turnaround time across all lines of business
Establish National Operations Center for inventory management which will have partner management staff actively engage in real time inventory management, escalation and oversight
Create and support applications utilized by Workforce Effectiveness to support deliverables
Create and maintain analytics and reporting capabilities for internal and operational business partners
Oversee the administrative functions related to the internal tools and applications
Apply creative thinking and innovation to increasingly complex issues and develop viable alternatives
Practice a management style which encourages growth and development of staff and innovative improvement of processes and procedures
3+ years of workforce management
3 + years of project management - Large, complex initiatives engaging with all levels of leadership
1+ years process experience

Director Partner Management Resume Examples & Samples

Multiple years of experience managing and delivering large and complex programs
Exceptional communication skills. Including the ability to effectively communicate and negotiate with SD and VP level partners
Thought leadership: You will challenge the status quo and help change the culture to facilitate the adoption of our Product and Platform based model
Product Advocacy: You will bring a deep understanding of the Platform and Products. You will be able to understand complex business requirements and use cases and create technical solutions that can be delivered on the platform. - You will have well-honed relationship building skills and an ability to deliver programs through cross functional teams - You will have the ability to work closely with Bangalore based Technology and Development teams
You will be able to guide mentor and manage a team of 10 to 20 Full Time and Contingent workers
Significant experience with modern Big Data Platforms and solutions with working knowledge of the traditional Hadoop eco system as well as exposure to newer Technologies including Kafka, Spark and H-base

Director of Partner Management Resume Examples & Samples

5+ years leading people
10+ years managing partner relationships or related experience
Proficient knowledge of healthcare financial accounts (e.g. HSA, HRA, and FSA)
Well organized, manages time wisely

Partner Management Lead Resume Examples & Samples

Manage multiple large-scale and technically complex activations at a time
Understand and translate campaign objectives into an actionable plan
Champion the client’s needs with internal TWC teams throughout the project lifecycle
Manage the client’s expectations throughout the project lifecycle through clear and proactive communication, to ensure solutions remain on-brand for both companies
Ensure project deliverables are completed on time and meet/exceed client expectations
Evaluate viability of requested changes to agreed-upon solutions post-sale
Work closely with PR and Marketing to ensure that sold programs are given maximum internal and external visibility
Work closely with the rest of the Ad Sales Marketing & Solutions team to develop and communicate best practices and develop case studies to drive future sales
Regularly monitor programs, post-sale, and recommend options for optimizing as well as best practices that can be leveraged for other programs
6-8 years experience in digital marketing, activation, or project management for a media, technology or consumer brand
Solid background in digital advertising and an understanding of advertising technologies, products and business trends
Excellent verbal and written communications skills, including the ability to author client communication and project documents
Demonstrated ability to clearly communicate complex, large-scale concepts
Excellent organizational skills - ability to manage multiple, deadline-driven, projects with cross-functional groups at the same time
Proven success in leading cross-functional teams and projects, with excellent lateral leadership skills (influencing skills)
Critical problem solver with sound judgment and keen attention to detail
Calm under pressure, with flexibility and adaptability to rapidly changing environment
Experience selling technical solutions, data analytics, and cognitive computing is a plus
Prior experience handling/leading activations

Svp-partner Management Resume Examples & Samples

Main partner contact with overall responsibility for the health of the relationship(s), developing strong connections to key stakeholders and decision makers
Viewed as a trusted advisor, ensuring programs are at leading edge of market relative to competitors
Manage contract negotiations, leveraging GM, to renew existing relationships
P&L owner - program management of key financial drivers and contractual P&L requirements
Manager of teams with direct partner contact
Interface with external partner senior leaders
Create, drive and execute strategic vision
Coordinate cross-functional collaboration

Manager, SMB Partner Management Resume Examples & Samples

Team leadership including: strategy, execution, talent management and team development
Management of the SMB Partner Management Chicago-based business
Development of sales and service strategy in partnership with our cross functional teams & Partner Management leadership team
Monitor progress against goals and respond to changes in the market
Diagnose and explain key trends
Align with internal stakeholders team to drive overall revenue growth for the company
Represent SMB Partner Management at industry organizations, in the press, and with other Facebook teams
10+ years in sales, operations, marketing, or consulting
5+ years in scaling and managing teams
Advertising agency experience
Demonstrated experience analytical operations
Proven ability to influence key internal and external stakeholders
Experience leading, coaching and inspiring others to succeed
Ability to prioritize

Senior Manager, Partner Management & Service Resume Examples & Samples

Manage a team that supports partners across use cases
Leverage current processes and grow them to support a broad set of SLAs associated with supporting partners and third parties
Operationalize support function across SLAs
Maintain key KPIs and success metrics to track partnership performance, where relevant
Represent Partner Services across athena, and in particular, with client facing teams
Work with the cross functional Marketplace and BD team to ensure smooth hand offs for partner responsibility and relationship
Forge relationships between athena and key companies, and help engineer a long term relationship to produce long-term results
Drive adoption for partners in the Marketplace program and work to achieve broader MDP and Corp Dev goals
Establish and launch communication programs to update internal stakeholders and executives
Build cross-functional playbooks to support vendors and partners across our SLAs
5-7 years of relevant experience in project management, partner management / operations / integration, or another similar role
Strong project management skills with ability to effectively communicate
Comfortable with ambiguity and the ability to create structure out of chaos
Superior organizational, preparation, and prioritization skills
Excellent analytical, critical thinking, and quantitative skills
Willingness to be a strategic thinker as well as an administrative task master
Strong Excel and PowerPoint skills required; Salesforce and Visio skills recommended
Ability to support acquisition and partnership integrations simultaneously
Strong modeling and reporting experience a plus
Comfort working in a faced-paced, dynamic environment, able to jump into complex situations quickly, bridge gaps, and drive towards a solution with a willingness to do whatever is necessary to achieve success

Associated Director, Partner Management Resume Examples & Samples

Develop custom, integrated marketing campaigns based on brand business objectives working in conjunction with clients, media partners and agency strategy teams
Candidate must have a high-level understanding of the media landscape, planning & buying
Work with internal strategy teams to craft briefs for activation concepts
Brief media vendors (broadcast, print, digital, talent agencies, production companies) on brand activation program objectives
Craft presentations to sell-in program concepts to brand teams
Effectively manage team, PTO time & overall workload
Evaluate workload to ensure work is distributed to the team to be executed efficiently
Lead group, act as mentor & provide creative solutions to team members
Lead program architecture
Full knowledge of all aspects of program – retail, digital, print, TV, creative, production, research, reporting & budget management
Deliver consistent, efficient work by executing the key fundamentals & strategic thinking
Advance preparation of meeting materials & effectively present ideas in an organized manner both internal & external
Follow up & forward thinking behavior to ensure flawless execution – allowing you to identify road blocks and uncover opportunities to further enhance the program
Communicate with team in timely fashion – providing updates on key deliverables, status items, and program development. (clients, team members, media owners, and partner agencies)
Provide Activation POV when presenting to clients/agencies
Manage client/partner meetings
Approximately 5 years professional experience in media, marketing, advertising, agencies, production, creative or the arts – preferably with client management experience
Must have an understanding how talent integrates within sponsorships

Director Partner Management Resume Examples & Samples

Five years of progressive management experience
Five years experience developing executive level business plans, risk assessment and cost benefit analysis
Five years experience with financial analysis or business case development
Five years experience of legal support on business deals and transactions
JD or MBA

Head of Partner Management, Public Sector Resume Examples & Samples

Leading on Public Sector partner strategy, relationship engagement and internal stakeholder management
Agreeing lead partners and partner development opportunities, including collaboration activities, and identification of sales opportunities and gaps with product and specialist leads across the business
Demand forecasting for all Public Sector partner products, services and propositions including reporting of historical trading trends and results
Leading on annual BRF demand forecasting and business plans, including product/proposition development requirements
Partner champion for Public Sector sales and marketing plans including sales enablement, incentives, customer events, partner campaigns and joint promotions
Working closely with the frameworks team, product teams, proposition teams and marketing teams to deliver optimal go-to-market plans, linking in partner activities
Acting as the Public Sector partner champion working with central product partner managers, sales and marketing teams to create clear partner roadmaps
Owning the Public Sector partner commercial plan to drive overall Public Sector revenue and profit growth
It is desirable that the candidate will have product and marketing experience, having
The candidate will have exceptional stakeholder management experience, having
Degree Level – Business/ Finance related
Relevant Programme Management (Prince2/APM/MSP)
Relevant Marketing Qualifications
Representation on relevant industry, technology bodies and regional boards aligned to the customer base
5 KEY SKILLS

Partner Management IS Specialist Resume Examples & Samples

Facilitate and support the resiliency of IS services in the time required by critical business processes
Monitor and manage the Partner Services requests and questions list
Work with Partner Services lead to gather business requirements and identify potential solutions from the Partner Services Catalogue
Coordinate Implementation of solutions with the appropriate Wholesale Service and System Owners
Manage testing of solutions as required with the System Owners, Business teams and EBP IS Super Users/end users
Manage announcements (outages/maintenance)
3+ years IT industry experience
Strong written and verbal communication skills including the ability to explain technical matters to a non-technical audience
Basic understanding of Networking (VPN, DNS, firewall, proxy) and AD/LDAP
Experience with managing client and account team expectations with strong follow-through skills to capture highlights of discussions and action items and seeing them to completion
Knowledge of SharePoint
Pharmaceutical industry experience preferred
Knowledge of Document Management, CTMS, Reporting tools preferred
Able to identify, assess and resolve complex business problems and facilitate issue resolution and risk mitigation
Experience in working in a cross-functional, multi-cultural environment

Director, Aggregator Partner Management Resume Examples & Samples

Excellent client relationship skills with demonstrated ability to influence the C – level executives with business partners
Strong business acumen – especially in the emerging payments and payment processing industry
Strong sales mentality with a hyper focus on driving bottom line performance, i.e., signings and booked charge volume and identifying and driving new opportunities that advances and deepens our relationships
Strategic thinker with ability to work through complex business and operational problems, identify clear action plans and drive resolution
Demonstrated people leadership success
7-10 years business experience preferred

Head of Partner Management Resume Examples & Samples

BA/BS degree or equivalent practical experience
4+ years of Partnership/Vendor management, or any other relevant experience
High-energy and confident personality
Knowledge of lending and leasing concepts, terminology, and calculations
Demonstrated leadership in small team environment
Ability to work independently and quickly without compromising excellence and detail
Strong written and verbal communication skills (English a must, additional languages a plus)
Last but not least, a burning desire to work for the coolest company on the planet and change the world!

Director Partner Management Resume Examples & Samples

Responsibility for volume and contribution of Partners in the DACH-region
Achieve sales and budget goals in accordance with the financial plan
Supervise and lead a team of sales professional s (performance management, motivation, employee development, career planning, training, etc) to achieve their goals
Developing and executing our partner strategy in close collaboration with Country Management and Operations
Developing the team of Partner Managers to achieve their goals
Further building our network of moving partners and developing close-knit relationships
Creating and managing partner relations, planning and conducting partner summits, road shows, etc
Driving key initiatives to improve our partner network's efficiency
Initiating and accelerating projects aiming at higher customer and partner satisfaction
Optimization of running processes
Very good Leadership skills: Influence and guide others toward goals, provide purpose and direction, motivate and enthuse others
You work independently, in a structured manner and are goal-oriented
Take independent action and attempt to influence events to achieve results
Know the market forces affecting businesses and customers. Identify what customers need and value
Able to deliver under pressure, balancing conflicting needs and requirements
Ability to negotiate and to work across all levels of the customers and their organization
Ability to develop and maintain strong working relationships
Ability to effectively work in a global organization, across functions and across cultures

Partner Management Resume Examples & Samples

Controls cotract process based on AIG partner management guidline
Monitors and tracks established KPIs to evaluate performance of external venders’ IT activities in terms of quality, customer experience, productivity, and cost efficiency
Compiles and analyses KPIs, prepares reports, and delivers to external / internal stakeholders including division / department heads

Director of Partner Management Resume Examples & Samples

Develop and execute on a Partner and Footprint Strategy for SBG Care with a focus on building the workforce of the future
Strategic partner to Customer Experience, Assisted Care Experience, Learning & Development and Operations internal stakeholders and create trusted strategic relationships with our external partners
Develop and maintain multi-year partner roadmaps, including overall partner portfolio strategy and partner footprint recommendations
Develop a high performing, highly engaged team empowered to deliver delightful experiences and business outcomes
Bring-in external best practices, industry learnings and trends to inform our partner strategy, relationships and how we execute
Partner with the Legal, Information Security and Strategic Sourcing teams to manage the compliance function for SBG Care partners
Active member of Intuit Partner Strategy, driving key priorities to improve our ability to take a One Intuit approach to partner relationships
Strategic thought-leader as part of SBG Care Leadership team
Successful track record of having managed a global set of partners with an annual contract value of over $100M for 8+ years. Experience working within the BPO industry is preferred
Outstanding business acumen with a customer obsession, who hits the sweet-spot of being strategic and hands-on
Demonstrated strong understanding of customer needs and integrates insights into offerings that “delight” our customers
Proven, solid decision making process… balancing principles and data along with judgment
Demonstrated experience as a true self-starter that can quickly and independently assess business requirements and become a trusted and integral part of the leadership team
Demonstrated open and frequent communications at all levels of the organization with a genuine empathy and commitment to the development needs of the organization
Energize the organization to drive continuous improvement and explore and implement creative ideas to significantly improve performance
Lead complex change in the organization by articulating a clear case for change and then gaining shared vision with employees through effective, frequent and timely communication
Ability to apply performance management rigor… hire, mentor, coach and develop directs and other high-potential team members to be the best that they can be

Senior Partner Management Resume Examples & Samples

Maintain and develop highly effective relationships across internal and external partners
Facilitate and lead strategic conversations and communications with external partners such as Pinterest, Google, etc
Develop and lead communication strategy and approach for Internal Team, includes delivery and management of communications (ex. Monthly TGA Newsletter)
Manage and lead all SOW external and internal partner expectations in order to drive accountability for the Digital Advertising Team (determining confidential and/or sensitive information and handling as appropriate using Target’s guidelines)
Proactively negotiate SOW revisions and/or revise prioritization of projects to meet expectations; escalate negotiations with Strategic Partnerships if expectations are not met with internal/external partners; Serve as point of contact with Strategic Partnerships for all new and existing partner management requirements
Develop and manage a partner scorecard to drive partner and internal team accountability to align to all SOW roadmaps and individual projects
Lead all new partner onboarding and current partner transitions, including but not limited to; legal contract review, SOW alignment, onboarding/transition strategic approach including timing, schedules, agendas, etc
Ensure team compliance with all legal processes and documents including SAP sourcing, legal NDAs, etc
Influence and prioritize partner SOW projects to align to holistic Enterprise goals/requirements
Create and own digital privacy and compliance best practice document for the Digital Advertising Team, update on an ongoing basis as new laws and/or Target’s stance adapts to industry requirements
Organize and lead all events that support the TGA business needs including industry events, conferences and trade show participation and attendance

Senior Manager, UK Partner Management Resume Examples & Samples

Leads and coordinates our Partner Management efforts with a primary focus on the UK market
Owns the Outsourcing Strategy and Supply requirements for the UK, built in partnership with the UK Lines of business based on their business requirements
Owns Partner Network Supply decisions in partnership with the global sourcing and UK teams
Responsible for the business relationship with at least 2 UK Outsource Partners and also lead the activities and performance of Partner Managers who support other UK/Global partners as required
Owner of Change Control process between Partners and eBay – includes communication of all volume, service management and customer metric targets
Ensure headcount details are communicated to Partners in a standardised and timely manner
Working with Partners and internal stakeholders to agree what a Partner commits in terms of capacity to be delivered
Responsible for all billing processes and billing accuracy
Provides relevant support to Partners to assist team motivation, establish positive culture and enthusiasm on the floor
Identification, prioritization and resolution of areas that require attention
Participates & lead in cross-functional projects where adds value
Key member of the Global Partner Management leadership and participate in a range of activities & projects to develop this team and function

Senior Manager, DE Partner Management Resume Examples & Samples

Leads and coordinates our Partner Management efforts with a primary focus on the DE market
Responsible for the business relationship with at least 2 DE Outsource Partner and also lead the activities and performance of Partner Managers who support other DE or EU Partners
Ensure headcount planning details are communicated to Partners in a standardised and timely manner
Stakeholder relationship management (internal and towards partner)
Manages and facilitates operating rhythms and cadence for relationship between eBay and Partner
Escalation point for partner identified issues and improvement opportunities
Drive metric performance in line with agreed targets - Primary point of contact between eBay and Partner for new pilot roll-outs and plays active role in agreeing priorities for Partner
Reporting and analytics support between Partners and internal team

Director, Partner Management Resume Examples & Samples

8+ years leadership experience
Strong ability to develop and drive the strategic direction for a group
Strong ability to work cross-borders with various cultures
Advanced Negotiation skills
Advanced management skills
Advanced Partner management skills
Ability to develop and drive the strategic direction for a group
Ability to coach and lead a team

Director, Aggregator Partner Management Resume Examples & Samples

Excellent client relationship skills with demonstrated ability to influence the C-level executives with business partners
Excellent influencing and collaboration skills, internally and externally
Strong sales mentality with a hyper focus on driving bottom line performance, i.e., signings and charge volume and identifying and driving new opportunities that advance and deepen our relationships
Proven ability to collaborate and influence with complete excellence, and a driver of change within your organization
Strategic thinker with ability to work through complex business and operational problems and identify clear action plans and drive resolution
Solid project management skills and the ability to manage multiple accounts and initiatives in parallel

Head of Partner Management, Americas Resume Examples & Samples

10+ years post university experience
5+ years’ experience in commerce and/or internet, high tech and international environments
10+ years in leading and managing customer service teams to high performance and engagement
10+ years in managing outsource partnerships, commercials, contracts and performance
A track record of customer experience performance and innovation across channels, topics, regions and labour models
Significant budget management experience and evidence of delivering complex change in a highly matrixed environment a plus
MBA or equivalent is a definite plus for this role

Head of IT Partner Management Resume Examples & Samples

Aligning priorities between AIB and the IT strategic Partners
Ongoing management of Partner relationships, contractual obligations, performance and risk management
Effective collaboration with internal and external stakeholders to drive key outcomes and continuous improvement
Manage a coherent organisational structure, governance and policy framework
Translating the sourcing strategy into supplier performance objectives and relationship management activities
Ensuring all actions adhere to the regulatory commitments e.g., Outsourcing regulation CEB
Resolution and ownership of all contractual disputes as well as ensuring all payments are in line with contractual commitments
Co-ordination of the rolling demand forecast ensuring that the strategic relationships with Commercial and Operational Governance of all Outsource Partners and the proper commercial controls are in place for AIB and sourcing operations
Measuring and reporting of Partner portfolio via executive dashboard
Working closely with Procurement SRMs to ensure the right commercial outcomes are delivered
Driving behaviours which enable overall maximum value creation delivered to the business
5-10 years’ of mid-senior level leadership experience in establishing and operating a supplier/partner relationship management and digital function for a large sized business
Recently held a senior position within a market leading, information centric financial services organisation or relevant sector
Experienced managing complex group of senior stakeholders
Successful management of large scale outsource contracts with off-shoring service provision
Proven IT Partner management and leadership skills with the ability to interact, converse and share innovative ideas effectively with colleagues and partners at all levels of our business
Knowledgeable of Commercial Contracting Pricing Models
Experience developing IT Strategy and managing significant levels of spend (>50M Euro)
Leading, managing and developing a team of high performing IT experts with the capability to challenge IT Partners to deliver real business value
Large-scale IT programme delivery experience with multiple partners and contract structures in banking and financial services (or relevant sector)
Excellent project lifecycle, service management and IT quality and risk management methodology experience (eg: ITIL, PMP, Prince 2, PMBOK, Cobit)
Procurement and Supply related professional qualifications (CIPs) preferred
Leadership – leading the business through change and ambiguity
People Management - delivering performance through people – supporting performance and development
Strategic thinking and Commercial Acumen - designing the future to achieve commercial success
Problem Solving and Decision Making - making timely, quality decisions
Customer Relationship Management - engaging the customer and adding value
Communicating and Influencing - Genuine two-way communication to achieve consensus and progress