Organizational Change Management Resume Samples

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N Klein

Noble

Klein

65145 Wuckert Squares

Phoenix

+1 (555) 386 6137

65145 Wuckert Squares

Phoenix

Phone

p +1 (555) 386 6137

Experience Experience

Dallas, TX

Organizational Change Management

Dallas, TX

Deckow, Berge and Wisoky

Dallas, TX

Organizational Change Management

Formally manages others as a Career Coach/Counselling Manager and/or as a Reviewer on a project/engagement
Support the design, development, delivery and management of communications
Complete change management assessments
Apply a structured methodology and lead change management activities
Plans and manages a team of others
Integrate change management activities into project plan
Develops strong, credible relationships with key senior client stakeholders

Houston, TX

Manager, Organizational Change Management

Houston, TX

Stamm-Padberg

Houston, TX

Manager, Organizational Change Management

Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward
Develops and improves credible and pragmatic analytical approaches and frameworks
Provide project management support for multiple work streams within HR, including technology, people, policy and process
Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
Ongoing change management including user adoption - in collaboration with Communications and Practice Management (Training)
Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan, training plan and resistance management plan
Ongoing change management including user adoption - in collaboration with Communications and Practice Management

present

Detroit, MI

Director, Organizational Change Management

Detroit, MI

Wyman-Fritsch

present

Detroit, MI

Director, Organizational Change Management

present

Develop and manage a comprehensive OCM strategy and plan, utilizing proven OCM methodologies and related tools
Align with the Project Management Office to develop work plans for change management work streams and related activities
Work closely with key business leaders to understand change management implications across multiple business units
Collaborate with project team members to ensure alignment with key cross functional project activities
Design, develop and implement a stakeholder management strategy to drive engagement, awareness and preparedness of/for the project
Design, develop and implement a multi-level, two-way communication strategy. Partner with UA Corporate Communications to validate and execute the plan
Conduct formal and informal stakeholder assessments, focus groups and leadership alignment sessions

Education Education

Bachelor’s Degree in Proficiency

Northern Illinois University

Bachelor’s Degree in Proficiency

Skills Skills

Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
Ability to establish and maintain strong relationships
Excellent interpersonal/communication skills with professional staff, senior level executives and the community at large
Flexible and adaptable; able to work in ambiguous situations
Coordinates development of quality deliverables
Performs project staffing, invoicing, budgeting, and profitability analysis processes as well as contact and opportunity/funnel management
Demonstrates depth of knowledge and/or strength of capability to build credibility with the client
Ability to adjust to shifting priorities
Maintain a good working relationship with clients to enhance customer satisfaction and work with client management and staff at all levels
Demonstrated track record of successful ability to manage large and complex consulting engagements; including a role in managing and interfacing with senior level client executives

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Organizational Change Management Senior Manager Resume Examples & Samples

Client Relations and Management
Act as a client lead on large scale transformations by partnering with C-level executives
Lead teams, while demonstrating executive presence with clients
Interface with all levels of management both internally and at client sites
Mentor and develop staff on the job and through formal feedback
Generate project deliverables in timely manner
Practice Development
Drive go-to-market strategies by anticipating market needs to then initiate new firm-wide solutions
Coach other consultants and actively participate in the performance expectation process
Actively participate in recruiting and retaining top quality consultants
Contribute to the development/enhancement of West Monroe’s methodologies, artifacts, and Practice strategy
Drive proposal development, client presentations, and statements of work on new business opportunities
Identify new opportunities at existing and targeted clients
Create work plans, pricing estimates, and risk assessments for prospects
Bachelor’s degree in Organizational/Industrial Psychology or related field (Master’s degree preferred)
Five to ten years of progressive experience in the areas of Strategic Consulting, Organizational Design, Change Management, and/or Complex Project Management
Prior consulting from a Big-Four or strategic consultancy is preferred
Demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity

Head of Organizational Change Management Resume Examples & Samples

Workforce and location strategy
Direct the development of the strategy for managing organizational readiness activities including change management, communications, knowledge transfer and education for employees, customers and other key stakeholders
Partner with senior leadership, workstream sponsors and leads, managers and employees to identify change impacts and mitigation and communication requirements; conduct a variety of assessments (e.g., change readiness and risk) to determine mitigation approaches
Collaborate with stakeholders including leadership, integration leads, managers, employees, customers, and other key stakeholders to align stakeholder expectations
Monitor and report to leadership and managers of various functions on the status of change management initiatives; anticipate and identify issues inhibiting the attainment of project goals; develop and implement corrective actions
Facilitate the creation of a team environment that is aligned to the vision and goals of the business
Source a team across countries to build and deliver change management programs
Develop the proper standards and incentives to ensure successful execution of GTT change management goals
Schedule regular meetings and touchpoints with leadership stakeholders to report progress
Leverage leading practices from other organizations to incorporate into GTT change management program
Ability to develop a strong understanding of the global technology operating model and build strong relationships across all key stakeholder areas
Ability to build and maintain a strong network and utilize their knowledge and experiences to influence solutions that benefits the GTT program
Strong analytical, problem-solving, and conceptual skills
Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment
Knowledge of the company’s business practices and direction, as well as familiarity with the company’s products and resources
Knowledge and experience in developing strategic information systems plans

Director, Organizational Change Management Resume Examples & Samples

Develop and manage a comprehensive OCM strategy and plan, utilizing proven OCM methodologies and related tools
Align with the Project Management Office to develop work plans for change management work streams and related activities
Work closely with key business leaders to understand change management implications across multiple business units
Collaborate with project team members to ensure alignment with key cross functional project activities
Design, develop and implement a stakeholder management strategy to drive engagement, awareness and preparedness of/for the project
Design, develop and implement a multi-level, two-way communication strategy. Partner with UA Corporate Communications to validate and execute the plan
Conduct formal and informal stakeholder assessments, focus groups and leadership alignment sessions
Conduct organizational impact analyses on jobs, relationships, and structure by overseeing and participating in business readiness activities
Lead project end user training activities. Manage the project’s training team
Develop a training program to build change agent skills at the front line leader level to support key projects
Develop a training program to build change management skills within the HR team
Work with senior project team members and functional sponsors to define key KPIs to define project success
Extensive experience leading change management activities for large complex organizations
Ability to influence key business stakeholders to drive project engagement and buy-in
Ability to manage key stakeholder expectations, concerns, and to identify and mitigate project risk as required
Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization
Exceptional communication skills, both oral and written
Bachelor’s Degree with a minimum of 10+ years of progressive change management experience
Change Management certification, preferred
30% international travel required

Manager, Organizational Change Management Resume Examples & Samples

Assessment: Meet with project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources. Collaborate with the Training Lead to make recommendations to Project Manager regarding training, communication and change management requirements for the life of the project
Design: Design change management plans leveraging a consistent methodology, best practices and common set of tools. Plans must include recommended deliverables, project milestones and success metrics. Ensure that roles and responsibilities are assigned and agreed to by OCM team as well as project leadership prior to beginning development. Plans will include consideration for post go-live recommendations to ensure sustainability of change
Development: Develop the systems/business transformation change management plans, ensuring that engagement and reinforcement strategies are embedded into the change management plan. If required, oversee Change Management Analysts and provide them with direction in the development of change management content, as well as coordinate the creation of project communications while ensuring that the core program content is driving appropriate business outcomes. Ensure the project change approach is consistent with core OD methodologies
Change Management: Partner with key stake holders, project resources, as well as internal OCM resources (as appropriate) to execute the implementation of project change plans. This includes ongoing evaluation of potential areas of resistance, identification of change champions, development of major project communications and consistent communication of progress to project leadership. Manage role mapping activities which includes mapping users existing job functions to the future state system functions. Partner with appropriate HR groups regarding organizational recommendations and impacts as a result of new system implementation/business transformation. Continue to drive the change sustainment activities post go live. Identify non-systems related change opportunities and engage the OCM as well as internal field OD team in these initiatives
Identify non-systems related change opportunities and engage the internal field OD team in these initiatives
Facilitation: Help facilitate systems as well as WB’s professional development programs, key project events, custom learning and OD interventions as needed
Evaluate: Develop/ use existing key metrics to measure the effectiveness of training and change management efforts. Provide updates to staff during implementation and a post-implementation recommendation to ensure sustainability of change

O&T Organizational Change Management Function Head Resume Examples & Samples

Ensure employees understand O&T Strategy and how it impacts their role by providing consistent, timely, and engaging messages through a diverse set of vehicles
Develop and deliver on short term material while driving the successful long term change strategy plan and strategy
To build a foundation for future Organizational Change Management activities, the candidate will identify stakeholder groups, execute on change readiness activities as well as facilitate the implementation of the Change Champion Network
Responsible for collecting, reviewing and/or creating messages, briefing materials, and other communications that enable senior leaders to effectively communicate O&T global business strategies to both internal and external stakeholders
Responsible for coordinating messages and communications activities across leadership, board of directors, and other business functions as appropriate to ensure alignment and consistency
Technology Learning business liaison, ensuring alignment of ~$3MM yearly budget to all organizational change management objectives
Independently manage projects / programs as needed
Financial accountability for functions budget and headcount
Lead team to ensure implementation of stated objectives in a timely and efficient manner
Executive presentations owner providing clear communications, and ability to deliver complex messages in a simple frame
Drives communication between Ops and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information
Collaborate with team to develop and implement strategic, proactive messages and internal communications
Work closely with the team to facilitate communication and ensure implementation of stated objectives in a timely and efficient manner
Work closely across the communications function and business leadership to present a positive, integrated company image through clear, consistent communication that supports the company's near- and long-term business goals
Provides sound understanding of business analysis concepts and principles and a basic knowledge of concepts and principles in other technology areas
Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams
Demonstrated ability to drive cultural change across a diverse landscape
Experience working in a fast-paced, dynamic environment in a context of profound cultural and industry change
Demonstrated passion for digital products/emerging technology and how they will impact the consumer experience
Strategic thinking abilities and excellent analytical skills are a must
Excellent written and verbal communications skills combined with exceptional listening skills
Strong MS PowerPoint / Excel / Web Design skills (HTML, CSS, and javascript)
Experience in developing work plans and schedules on behalf of the entire organization and execute them effectively through completion
Experience in managing multiple large projects simultaneously
Capacity to balance both short- and long-term issues effectively and handle many simultaneous and often conflicting priorities
Ability to relate effectively up, down, and across the organization

Organizational Change Management Resume Examples & Samples

Bachelor's degree required; focus in Organizational Development, Industrial/Organizational Psychology, Human Resources Management, or Business Administration preferred
Minimum of 5 years of relevant experience in communications planning and/or execution, training planning and/or execution, program management, stakeholder engagement, etc
Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
Ability to work additional hours to meet aggressive deadlines as needed
Comfortable presenting information to large groups of people, facilitating meetings, and leading group discussions
Proficient in Microsoft Office Suite (PowerPoint, Visio, Word, Excel, and Project)
Excellent analytical, organizational, and project management skills
Assist partners and senior management on proposals and business development calls
Certification in change management methodology (e.g. Prosci, ASTD, etc.)
Master's Degree in Organizational Development, Industrial/Organizational Psychology, Human Resource Management, or Business Administration

Organizational Change Management Resume Examples & Samples

Bachelor's degree required; focus in Organizational Development, Industrial/Organizational Psychology, , or Business Administration preferred
Minimum of 5 years of relevant experience in culture assessment, communications planning and/or execution, stakeholder engagement, job role design or training planning and/or execution etc
Master's Degree in Organizational Development, Industrial/Organizational Psychology, or Business Administration

Manager, Organizational Change Management Resume Examples & Samples

Meet with project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources. Collaborate with the Training Lead to make recommendations to Project Manager regarding training, communication and change management requirements for the life of the project
Design change management plans leveraging a consistent methodology, best practices and common set of tools. Plans must include recommended deliverables, project milestones and success metrics. Ensure that roles and responsibilities are assigned and agreed to by OCM team as well as project leadership prior to beginning development. Plans will include consideration for post go-live recommendations to ensure sustainability of change
Develop the systems/business transformation change management plans, ensuring that engagement and reinforcement strategies are embedded into the change management plan. If required oversee Change Management Analysts and provide them with direction in the development of change management content as well as coordinate the creation of project communications while ensuring that the core program content is driving appropriate business outcomes. Ensure the project change approach is consistent with core WB OD OCM methodologies
Change Management: Partner with key stake holders, project resources as well as internal OCM resources (as appropriate) to execute the implementation of project change plans. This includes ongoing evaluation of potential areas of resistance, identification of change champions, development of major project communications and consistent communication of progress to project leadership. Manage role mapping activities which includes mapping users existing job functions to the future state system functions. Partner with appropriate HR groups regarding organizational recommendations and impacts as a result of new system implementation/business transformation. Continue to drive the change sustainment activities post go live
Identify non systems related change opportunities and engage the OCM as well as internal field OD team in these initiatives
Help facilitate systems as well as WB’s professional development programs, key project events, custom learning and OD interventions as needed
Develop/ use existing key metrics to measure the effectiveness of training and change management efforts. Provide updates to staff during implementation and a post-implementation recommendation to ensure sustainability of change

Manager, Organizational Change Management Resume Examples & Samples

Drive change management strategies and activities for large-scale technology system implementation projects (e.g. Oracle, JDE, Salesforce, etc.)
Consult on companywide, high impact business initiatives, with a focus on mitigating organizational impact from change
Work directly with key stakeholders to ensure effective transitions and to build change management knowledge and capabilities across the company
Deliver key corporate wide communications and workshops related to IT project rollouts
A minimum of 5 years of consulting experience is required, either from a management consulting firm or through a relevant internal role
A Bachelor's degree is required; a Masters in Business Administration is preferred
Experience leading change components of large-scale IT systems implementations is a must
Strong experience using Change Management tools and methodologies, including business case analysis, impact assessments, communications, training, organizational design, etc
Extensive program management skills are required, including excellent verbal and written communications
Strong business acumen and experience managing multiple stakeholders within complex organizations is required
Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, etc.) is required
Healthcare, Medical Device or Pharma industry experience preferred

Manager, Organizational Change Management Resume Examples & Samples

A Bachelor's degree is required; a Master’s in Business Administration is preferred
Experience leading change components of large-scale IT systems implementations is a must; experience implementing HR related technologies highly preferred
Extensive project management skills are required, including excellent verbal and written communications
Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, Project etc.) is required

Director, Organizational Change Management Resume Examples & Samples

Managing client and key stakeholders expectations to help build and sustain long-term relationships with clients
Developing project plans for one or more work streams that shape the overall approach, implementation and sustainment of change management activities
Providing support in facilitating client meetings and workshops to support change management efforts
Counsel and guide client representatives leveraging professional experiences and leading practices in the space of strategic change
Previous professional services / consulting experience within a reputable firm
Completed undergraduate degree (e.g. Business, Organizational Behaviour, Psychology, etc.) with outstanding academic credentials. Graduate degree (e.g. MBA, MIR preferred)
More than 5 years’ experience, most of which involve supporting large scale, complex change programs
A passion for working within and supporting change management initiatives in areas such as technology adoption, strategic change and cultural change
Proven track record in implementing organizational change management – minimum 2 program life cycles in a Change Lead or Support role (including: change impact assessments, role mapping, training, communication, business readiness, team effectiveness, and leadership alignment)
Demonstrated ability to manage multi priorities and deliver commitments on time
Support project team in integrating change management activities into the project plans
Attention to detail and commitment to deliver high-quality work products
Strong business acumen - understands key business metrics and initiatives, shows an interest in the other functional areas and how they contribute to the overall success of the company
A proven problem solver with ability to manage in ambiguous and complex environment
Self-starter with strong bias for action and follow through

AVP, Organizational Change Management Resume Examples & Samples

Minimum of eight (8) to ten (10) years progressively responsible and diversified experience, in the financial/banking industry, in the area of large scale project leadership or business change and optimization, including 7 years of management and leadership experience
Experience driving or participating in large change and transformation efforts, business optimization initiatives, assessments and reviews or other large-scale enterprise initiatives
Experience with all aspects of project and change management processes
Experience with business planning and investment/portfolio management
Lead, support and manage operating and capital budget planning for Organizational Change Management (OCM) elements of change initiatives
Develop, review and actively manage OCM related program/project budgets and expenditures
Collaborate with internal and external service providers to deliver program/project results
Leverage proactive business relationship management skills to understand and anticipate the needs of client partners across CWB Group
Drive strong stakeholder engagement across the group in planning and implementation of change initiatives building a culture of engagement, change-receptivity and accountability to support operational excellence and change initiatives
Implement organizational change management strategy and create/manage/execute plans, to realize business case benefits and help achieve expected objectives, through minimization of employee resistance and maximization of engagement relating to changes to business processes, systems/technology, job roles and organization structures
Analyze the impacts of change through facilitated workshops and other means, and conduct/organize assessments to determine and support the change readiness and capacity of stakeholder groups impacted
Acting as a coach identify resistance and performance gaps, and work to develop and implement appropriate actions and or mitigating tactics to achieve desired goals
Lead project sponsors and change agents (which may not be always formalized roles but would generally include front line managers/supervisors) in their execution of change management plans and act as supporting coach to senior leaders and executive in their roles as change sponsors
Implement change management plans and coordinate change network execution of business readiness support, in conjunction with change initiative teams
Assist development, implementation and management of benefit measurement systems to track adoption, utilization and proficiency of individual staff level changes as well as business case benefits realization
Create, enable and guide reinforcement mechanisms and celebration approaches as appropriate
Ensure applicable team members and groups are kept informed as to status of assigned activities and satisfied with work product results
Inspire trust by being open, honest and direct in communication, meeting commitments and behaving ethically in all dealings
Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute, excel and succeed
Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment
Accept responsibility and accountability for actions and results
Make decisions guided by common sense and sound business judgment
Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions in line with strategic priorities

Lead, Organizational Change Management Resume Examples & Samples

Demonstrated experience in developing organization business strategies, goals, and actions for execution
Ability to assess organizations and their readiness for change and ability to design and manage the implementation of enterprise-wide change management initiatives
Strong listening and presentation skills to advise and collaborate with senior and mid-level government leadership teams to brainstorm alternatives and propose solutions
Experience with assessing and evaluating governance, human capital, and workplace policies against best practices
Strong engagement skills to partner with multi-disciplinary teams
Applicant will be subject to a government security investigation and must meet eligibility requirements for a TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION (SCI) security clearance and pass a government polygraph examination

Manager, Organizational Change Management Resume Examples & Samples

Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan, training plan and resistance management plan
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project
Conduct impact analysis, assess change readiness and identify key stakeholders
Complete change management assessments and report results to senior management
Identify, analyze and prepare risk mitigation tactics
Evaluate and ensure user readiness and client objectives
Manage Optum and client stakeholders
Define, measure and report success metrics and monitor change
Other project related duties as assigned
5+ years of overall change management experience in a consulting organization or in a mid to large sized Company (Commercial/Government Sector)
3 years of experience in directly driving change management initiatives within their organization or Consulting Company for clients in the U.S
Local to Eden Prairie, MN or telecommute with travel to corporate or client locations up to 50%
Self-starter, resourceful; independently seeks and finds information, knowledge, and / or tools to complete tasks as needed
Experience in designing and implementing Change Management initiatives

Senior Manager Organizational Change Management Resume Examples & Samples

Create and support implementation of change management plans (and associated deliverables)
Define a strategic communication plan, and partner with communications teams to lead the design, development and delivery of communications
Measure results of change activities and their outcomes
Identify potential people side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
Identify lessons learned (successes and challenges) on initiatives and recommending improvements
Identify opportunities to embed Change Management as a strategic capability within retail banking

Organizational Change Management Intern Resume Examples & Samples

Manage training logistics for pilot site's SAP training
Capture Lessons Learned from training sessions and system “go live” launches and apply those lessons to future sessions, releases
Administer Readiness Survey to Pilot Sites. Analyze results and create action plans
Manage the Project Website to help employees find resources they’ll need at go-live
Monitor and analyze “adoption” metrics at Go-Live
Currently enrolled in an accredited college or university as a freshman, sophomore, or junior
Currently enrolled in a Business, Psychology, Communications or Project Management-related undergraduate degree program
Ability to communicate on a technical level

Manager, Organizational Change Management Resume Examples & Samples

Creation and execution of the long-term, multi-year, strategy and associated roadmaps
End-to-end financial ownership
Business Process Management and ongoing optimization including people, process, enablers
Ongoing change management including user adoption - in collaboration with Communications and Practice Management (Training)
Business/Product Owner for all Business Sponsored Projects/Programs
End-to-end vendor relationship management
Providing a consistent view and user-friendly access to near real-time data on all customer and employee insights, operational models, and market trends, which enable better decision-making
Manage a team of OCM Analysts and a Procedure Writer
Manages change intake and resource allocation
In collaboration with other pillars, develops and manages the Change Roadmap to provide a holistic view of change by assessing the level of change of individual initiatives and providing meaningful recommendations to optimize the degree of change across all projects to impacted user groups
Understand and influence long-term business strategies and strive to improve organizational performance, which requires an awareness of business issues, processes, and outcomes as they impact the employee/client and the overall business strategic direction
Ensures project goals are aligned with needs and requirements of the business and their employees, while identifying risks and associated mitigations or contingency plans
Be an active and visible coach to executives and leaders in their role as Change Sponsors
Provide advice and guidance to business partners and project teams regarding best practices in organizational change management to optimize the delivery of change and assist in decision making as project issues arise
Build strong and productive relationships with key change partners and work with them to plan and deliver a structured and cohesive change approach for stakeholder engagement, communications, training and launch
Effectively utilize TD’s Enterprise Change Management discipline and industry best practices to create a change strategy, stakeholder impact assessment, and change plan to drive successful change delivery
Oversee and/or lead the change management work-stream within the project team and ensure integration of change management activities into the overall project plan to prepare for a successful launch
Work with business owners to develop the metrics to drive adoption and sustainment of change that link to the realization of project benefits
Assess the sustainment of change once it is embedded into business as usual operations
Work with the business owner to conduct post-implementation assessments that evaluate the success of the change and present findings in a concise and meaningful way that ties back to business benefits
Superior knowledge of people change management principles and practices
5-7 years of experience working in a change management role
Experience working on projects
Experience working within Wealth business an asset
Completion of Enterprise Change Management training
Prosci or other industry change management certification an asset

Manager, Organizational Change Management Resume Examples & Samples

Drive communications strategy and execution activities related to Edwards multi-year transition to a new GSC model
Support change readiness assessments and stakeholder impact analysis across Edwards to design appropriate Change Management approaches
Leverage existing Edwards Change Management tools and methodologies to create detailed Change Management plans around communications, training, leadership engagement, measurement and reinforcement
Create and deliver regular communications and training materials as it relates to projects within GSC Work directly with key stakeholders to ensure effective transitions and to build Change Management knowledge and capabilities across the company
Travel is 10%
Minimum of 5 years of communications or at least 3-years of consulting experience is required, either from a management consulting firm or through a relevant internal role
Bachelor's degree is required; a Master’s in Business Administration is preferred
Experience leading change or communications components of large-scale implementations is a must; experience working in a manufacturing or supply chain environment is preferred
Strong experience using Change Management tools and methodologies, including business case analysis, impact assessments, communications templates, training, etc
Extensive communications skills are required, including excellent verbal and written communications
Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, Publisher, etc.) is required

Organizational Change Management Resume Examples & Samples

Complete assigned projects and tasks related to specific technology initiatives
Partner with technology and business associates to assist with various projects to implement technical and corporate strategies
Maintain and follow operational procedures and processes
Participate in weekly/monthly department meetings
Assist in working on new technology platforms that are revolutionizing the retail industry
Engage with peers on committees that include philanthropy, branding and community events
Participate in intern programs that support technical and leadership development within the organization
Pursuing an associates, bachelor’s or graduate degree at an accredited institution
Cumulative GPA of 3.0 or higher (official transcripts available upon request)
Ability to communicate and present information to all levels of the organization
Pursuing a technical or business degree
Manage multiple projects with competing priorities
Involvement in leadership and community activities

Manager, Organizational Change Management Resume Examples & Samples

Creation and execution of the long-term, multi-year, strategy and roadmap
Ongoing change management including user adoption - in collaboration with Communications and Practice Management
Plans for and supports development of change management capabilities within the pillar
Develop a program Change Management road-map with measurable objectives for advancing the program, which provides a holistic view of change across all lines of business and determines the level of impact to the organization anticipated from all the changes in the pipeline
Provide advice and guidance to business partners and program teams regarding best practices in organizational transformation, including valid options, timelines, ownership, and risks
Leverage TD’s Enterprise Change Management discipline to create a change strategy, stakeholder impact assessment, and change plan to drive successful change delivery
Oversees metrics to drive adoption and sustainment of change that link to the realization of project benefits; works with key partners to develop a measurement strategy for same
Provide advice and guidance to business partners regarding best practices in organizational change management to assist with discussion and decision-making
Build strong and productive relationships with key partners within the business and work with them to plan and deliver a structured change approach for stakeholder engagement, communications, training and launch
Prosci or other industry change management certification

Director, Organizational Change Management Resume Examples & Samples

Supporting the Change Management practice
Internal communications
Employee Engagement support

Head of the BTS Organizational Change Management Resume Examples & Samples

Strategic & Financial: Managing the delivery business for OCM within BTS globally. Design a strategy to grow OCM within BTS and ensure delivery of all financial and operational KPI’s
Practice Development: Develop the OCM practice within SAP to the next level with strong focus on digitizing OCM services and methods. Ensure strong integration of change management aspects of digitalization and business innovation
People Development:Grow the BTS OCM team by participating in recruitment and interviewing of candidates. Onboard the new candidates and assure their success. In the role of people manager, counselor and coach, focus on long-term team member professional development. Provide counsel and insight to Directors and Managers to assist in the strategy development of the team
Business Development: Provide vision, structure and operational management for BTS OCM and general business development efforts. Develop, maintain and cultivate key relationships within SAP and top customer decision makers and buyers of our products and services. Collaborate with SAP account teams to position BTS OCM offerings and engagement models for prospective customers. Develop, scope and close large business opportunities with focus on OCM (incl. Training Management)
Delivery Leadership: Provide oversight and operational process to ensure a successful outcome of every customer engagement to achieve billable utilization targets. Ability to resolve customer issues in both positive and/or adversarial situations
Thought Leadership: Drive team involvement in public speaking events, white papers and other publications that strengthen SAP BTS’s visibility and image at our customers. Continually support the alignment and growth of industry-specific thought capital
12+ required, 15+ years preferred overall experience with a track record of leading business consulting practices and large customer engagements
10+ years of management experience in OCM and business transformation management
Outstanding knowledge in OCM, and training management
Track record of developing strong, enduring customer relationships
Executive leadership experience required
Extensive practical experience in all stages of SAP projects
Solid track record of generating a constant flow of consulting business incl. business development, demand generation and contract closing
Broad network within SAP and the partner ecosystem
Master’s Degree with MBA, or equivalent work experience preferred
A strong entrepreneurial flair with all required management capabilities to carry the P&L responsibility of a consulting business
Deep understanding of OCM business models and services across all industries
Well established SAP network to account teams or ability to build a network fast
Excellent overview knowledge of the SAP product suite
Solid understanding of the mutual interdependencies between the business and IT aspects of transformational change
Superb people management and leadership skills in intercultural contexts with proactive networking attributes
Has a keen interest in innovative topics, a natural curiosity and the capability to translate those into a continuous service portfolio innovation process
Analytical, conceptual, methodological and other core management consulting skills, proven in practice
Very good negotiation/communications/presentation skills (oral and written)
Fluent in English, German and another major language is an asset

Organizational Change Management Resume Examples & Samples

Conduct impact analyses, assess change readiness and identify key stakeholders
Participate as a member of the Change Management Community of Practice
Experience and knowledge of change management principles, methodologies and tools
Exceptional communication skills, both written and verbal

Manager, Organizational Change Management Resume Examples & Samples

7-10 years; experience in change management and communications related role leading complex, transformational change, with demonstrated experience in facilitating organizational development related efforts
Experience navigating matrixed environment
Experience leading teams, including multiple vendors/contractors
Demonstrated comprehensive knowledge and skills in OCM, including cultural change impact analyses, stakeholder alignment and management, communication planning, change network planning / execution, change readiness / effectiveness assessment and training strategy development
Ability to manage multiple projects at the same time and work in a fast-paced environment with tight deadlines
Self-directed; able to work both independently and collaboratively
Ability to work and interact at all levels of the organization; across functions and locations
Strong written and verbal communication skills, as well as excellent organizational, time management and follow-through skills
Ability to think strategically as well as execute at a detailed level
Strong skills with PowerPoint, Excel, Word; exposure to Visio, SharePoint and MS Project
Lead the scoping, solutioning, estimating and delivery of change management solutions in support of high impact, strategically-aligned transformational initiatives to maximize employee adoption and usage and minimize resistance
Develop change management plans and identify people-related risks and mitigation strategies to drive alignment and commitment to specific business practice, process and technology opportunities
Drive stakeholder management and engagement, communication planning and execution across common platform transformational projects
Partner with Information Technology (IT Strategy function) and Performance Transformation liaisons in the design and execution of change solutions
Identify change management resource requirements and capabilities required to support strategy development and execution of specified common platform projects
Ensure timely and high quality tracking and reporting of the OCM team status and identified issues and risks
Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward
Provide leadership to supporting consulting resources and model strong collaboration across the broader change management, Performance Transformation and technical teams
Set expectations and coach team members and vendor partners to achieve outcomes as one unified team

Manager, Organizational Change Management Resume Examples & Samples

Leads implementation of large-scale business improvement programs
Demonstrates first-principles thinking in analyzing problems and engaging with teammates
Leverages hypotheses-based approach to identify, validate and quantify opportunities
Develops and executes change management strategies and tactical plans to help individuals adopt change and modify behavior consistent with intent of change initiatives
Manages project stakeholders to be supportive of change and actively engage as sponsors
Identifies adoption, adherence, and outcome metrics and designs measurement processes to reinforce change effectiveness
Develops and improves credible and pragmatic analytical approaches and frameworks
Leverages continuous improvement tools (Lean, Six-Sigma, PDCA) to structure and incubate improvement opportunities
Collaborates across functional lanes on process improvement projects
Recognizes, documents and shares best demonstrated practices across the enterprise
Masterfully articulates the “Why?” behind change programs to help create a shared vision
Builds complex models, conducts financial planning / analyses to assess impact on business metrics
Conveys findings in a cohesive story, including summarizing insights from analysis; Builds appropriate horizontal and vertical logic in presentation decks
Presents comfortably and compellingly to senior audiences
Works closely with teammates in the clinics and develops long-standing relationships with operators and clinicians
10%-25% travel may be required
4-6 years of work experience in management consulting, change management, process engineering, or project implementation
Experience supporting large-scale implementation or business transformation teams with tangible impact on operating/financial performance
Healthcare background preferred

Organizational Change Management Resume Examples & Samples

Leads the delivery of multiple work streams
Coordinates development of quality deliverables
Evaluates and articulates scale of complex client problems and structures a plan to address them accordingly
Plans and manages a team of others
Demonstrates depth of knowledge and/or strength of capability to build credibility with the client
Organizational Change Management
Communications Strategy
Experience with Large IT implementations
Public Sector experience
Bachelor's Degree from an accredited college/university
Demonstrated track record of successful ability to manage large and complex consulting engagements; including a role in managing and interfacing with senior level client executives
Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
Excellent interpersonal/communication skills with professional staff, senior level executives and the community at large
Creative thinking and seeking innovative solutions to complex technical/business problems

Interim Organizational Change Management Resume Examples & Samples

Deep knowledge and skills in the areas of organizational change, communication, and training
Ability to develop business imperatives into a compelling case for change, articulating the vision
Robust understanding of the business and logical sequencing of activities
Ability to build and manage relationships with key stakeholders
Ability to identify, manage, and champion areas of individual and cultural resistance to increase the readiness for change
Ability to plan and manage activities, timelines, and resource

Manager, Organizational Change Management Resume Examples & Samples

Identify and document organizational impacts of change initiatives with supervision
Support stakeholder analysis efforts and change management strategy development
Enable client-specific change management strategies through
Bachelor’s degree in learning, communications, organization behavior, organization development or similar fields
6-10 years of experience providing change management solutions in support of large scale process/technology projects and/or other transformational initiatives
Experience in change management areas such as communications, training and support, leadership engagement or change network management
Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
Exceptional written and verbal communication skills

Internship Organizational Change Management Resume Examples & Samples

We’ll work in a consistent way
We’ll share best practices
Update the GBS website according the AkzoNobel standards with news, announcements
Build the structure of the intranet page for Organizational Change Management and Customer Experience
Store and clean up documents in the digital library
Higher education grade list (including results of not yet finished degrees)
Letter in which you motivate your application

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