Manager, Consumer Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the manager, consumer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

T Terry

Thora

Terry

495 Rodriguez Isle

Los Angeles

+1 (555) 934 8150

495 Rodriguez Isle

Los Angeles

Phone

p +1 (555) 934 8150

Experience Experience

Phoenix, AZ

Manager, Consumer

Phoenix, AZ

Bruen-Hahn

Phoenix, AZ

Manager, Consumer

Set and manage the budget, manage timely billing and reporting, and utilize team members’ time efficiently (from all specialty groups)
Manage the creative development process
Create and manage all details of event planning and program execution
Establish client feedback channels for account improvement through formal report card processes and ongoing client check-ins and dialogue
A strategically important client to GolinMagic, it will provide you immediate exposure to international culture and visibility
Assume responsibility and ownership for the quality of work
Communicate up, out and down to manage expectations and help the team operate most efficiently

Los Angeles, CA

Manager Consumer Insight

Los Angeles, CA

Cormier, McCullough and Bogan

Los Angeles, CA

Manager Consumer Insight

Advises on key strategic issue development to be addressed in annual operating and strategic business plan, serving as consumer & shopper business partner
Drives application of a comprehensive range of research methodologies and suppliers, continuous improvement in techniques and cost
Leads the sourcing, interpretation and application of marketplace and consumer learning to develop marketing strategy and refine activation for prioritized brands
Drives an agile, analytically-driven approach to identifying and defining business opportunities for growth; develops learning plan, executes, analyzes, and communicates learning related to CAG brands’ present and future position in the marketplace
Applies our portfolio segmentation principles with regard to resource allocation, investments and the types of engagements with the brands
Leads the sourcing, interpretation and application of marketplace and consumer information to develop marketing strategy for category leading brands
Identifies, develops and evaluates new products and marketing programs to support new business growth initiatives

present

Philadelphia, PA

Manager, Consumer Insight

Philadelphia, PA

Terry Group

present

Philadelphia, PA

Manager, Consumer Insight

present

Maximize team’s impact and value through effective team and project management, innovative thinking and talent development
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of each web channel
Recommend optimization tactics to improve site performance continuously
Establish himself/herself as a strategic business partner with Brand Directors and managers, R&D directors, Customer leaders and the Marketing team
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Advise on key strategic issue development to be addressed in annual operating and strategic business plan, serving as consumer & shopper business partner
Identify, develop and refine new/renovated products to support business growth

Education Education

Bachelor’s Degree in Business Administration

Baylor University

Bachelor’s Degree in Business Administration

Skills Skills

Have a strong knowledge of client’s processes as well as their product
Have a clear understanding and knowledge of the client’s business priorities and are able to assess and draw conclusions for your team
Proficiency in Microsoft Office Suite
Have the ability to be seen as an expert and project leader in your functional area
Able to write clearly and concisely for both internal and external communications
Ask thoughtful questions and demonstrate a genuine curiosity and interest in the agency and your client’s business (current and future initiatives, etc.)
Know how to balance Agency POV while also serving as the client advocate during internal discussions and meetings
Have a finger on the “pulse” the news conversation and share that information and apply it to client’s business
Show the client an integrated view of the work: Understand how to apply insights from to client plans (both traditional and digital). Identify the white space opportunity to drive organic growth
Begin to know how to delegate and manage peers and/or projects

Create a Resume in Minutes

15 Manager, Consumer resume templates

Read our complete resume writing guides

Category Manager, Consumer Electronics Resume Examples & Samples

Maximise the sales and Earned Revenue potential of CE, Novelties and Pocket Money categories across EMEA markets, covering a wide portfolio of partners & products
Manage specific EMEA contract negotiation with licensees & distributors to maximise Disney royalty revenue. Support Director of Licensing in global contract negotiation
Develop strategic recommendations and implement plans for new business via the 5 year strategic plan for each sub-category & franchise
Engage effectively with the Creative team on product development, including range planning, brainstorms & development
Day-to-day management of licensee base (Regional and Global)
Establish a good working relationship with US counterparts to ensure regular communication flow on latest initiatives & on-going liaison regarding joint/global licensees
Develop new business models and bespoke retail needs as required
Experience within digital, consumer electronics or similar technical product area essential
Brand marketing experience a strong advantage
Financial acumen & the ability to analyse data & construct practical conclusions/recommendations
Thinks strategically – Develops clear and consistent strategies to achieve objectives with own categories. Leverages synergy opportunities across categories and Disney businesses
Builds relationships – Establishes external relationships with key stakeholders. Engages colleagues across the Disney organisation to optimise performance
Communicates effectively – Obtains full engagement through inspiring communications. Effectively persuades others to support ideas and plans
Drives results – Translates strategy into specific priorities, objectives and action plans. Analyses problems effectively and takes action to resolve

Area Manager Consumer Market Resume Examples & Samples

Achieving monthly in store activations & compliance
Working autonomously & within the wider team
Merchandising for all L’Oréal consumer brands

Manager, Consumer Satisfaction Resume Examples & Samples

Work with current internal Customer Support groups and existing vendors/partners to identify existing capabilities, process and capacity. Provide management with actionable insights and track, communicate and champion improvements
Maintain the Customer Support operating plan and service roadmap for assigned products. Partner with internal customer support groups to evaluate service levels and effectiveness of existing plans and policies
Makes recommendations for process flows, operating procedures, protocols and escalation paths to support all Customer Support activities
Establish and monitor Customer Support metrics. Identify key issues and implement methodologies to improve first call resolution. Provide feedback to stakeholders
Develop and disseminate Customer Support training materials with all relevant parties. Conduct onsite and online training periodically and as necessary to continuously improve Customer Support activities
Provide tier 2 support for escalated customer issues. Conduct research to resolve inquires or problems that cannot be answered immediately. Work across functions to drive resolution to specific issues
Manage ongoing relationships and communication with internal and external Customer Support partners. Monitor and evaluate the effectiveness of Customer Support-related costs
Participate in team meetings, mission control and other activities
Assist with Tier 1 support queue during volume spikes

Manager, Consumer Engagement, La Mer Resume Examples & Samples

Create concepts, content and event experiences for global and regionally relevant events. Strong emphasis on Asian events
Deliver global and locally relevant in store animation and storytelling elements and support by building relationships with Regional marketing colleagues in Asia, EMEA, UK, TR and NA
Develop tools to drive engagement with consumers working closely with PR, Education, Regional and Creative teams
Work closely with Consumer Engagement team to develop and elevate visual merchandising to generate new customer traffic, encourage cross selling and regimen selling
Monitoring of an measurement of La Mer's social channels
Oversight of social media content calendars
Manage timelines and roll out plans key support programs and tools to ensure on time release and allow for local market adaptation and production
Align closely with Education and Creative to ensure seamless integration of all support and animation elements into education seminars, event protocols, digital and at counter strategy
Keep abreast of trends and industry activity and present new ideas to team, with specific focus on Asia and luxury brands
Creation and communication of global consumer-focused “best practices” for social media, digital marketing, events, and trade activities
Support Consumer Engagement Executive Director on various support elements for product launches and brand storytelling including creative requests, routing and briefing
5+ years of marketing and business-related experience including in-depth knowledge of Asia trade marketing activities, consumer drivers, social media, digital marketing, and consumer insights
Must be detail-oriented, well-organized and flexible and a strategic thinker
Must be comfortable at managing communications across multiple departments and time-zones
Passion for cosmetics and luxury goods marketplace
Experience working in Asian markets preferred
Field experience preferred
Must be comfortable in an entrepreneurial environment
Strong presentation and communication skills as well as ability to work with cross-departmental colleagues
Positive attitude with dedication and commitment to completion of objectives
Very strong in Excel, Powerpoint, MS Word, etc

Category Manager, Consumer Notebooks Resume Examples & Samples

Solid understanding of the category/business management, sales challenges and strategies for consumer notebook (CNB)
Establishes relationships and represents hp PPS with sales force and other partners at senior level
Product line and quota responsibility for a significant market share and gross margin
Functional responsibility such as market analysis, marketing engagement and resource planning
Engagement with route-to-market sales team
Consumer and/or Commercial Partner management expertise / End User Acct management as an alternative

Senior Manager, Consumer Experience Resume Examples & Samples

Lead all aspects of US consumer journey through eCommerce experiences (.com, mobile, consumer relations, and multi-channel retail)
Establish formal processes for developing consumer-centered experiences and prioritizing functionality and releases. Manage functional and design roadmap for .com, mobile, consumer relations, and multi-channel retail
Implement measurement architecture to inform a metrics-driven approach to experience optimization and business improvement
Select and manage external agencies to support execution of consumer journey roadmap
Build collaborative relationships with other eCommerce functions including marketing, CRM, merchandising, IT, and operations to support and achieve overall business objectives
Continue to learn and educate others on evolving technologies and their impact on the consumer experience
Understanding of eCommerce best practices and the ability to apply them to roadmap development
Sharp focus on results and business success
Ability to negotiate and partner creatively with our vendors –demonstrable entrepreneurial attitude combined with a “win-win” approach
Ability to travel by air domestically and internationally up to 25% of the time
Bachelor's degree (B. A.) from four-year college or university
A minimum of 4 years’ experience managing a team

Manager Consumer Direct FP&A Resume Examples & Samples

Partner with the Regional Retail Directors and District managers in steering the shop/website/franchisor P&Ls by analyzing distribution and investment strategies (markdowns, return strategies and SWB) to maximize profitability and optimize brand presentation
Manage the dynamic planning processes (SBP, IBP, budget, forecast) as well as month end closing for CD according to group policies and guidelines
Ensure weekly sales FC and related planning tools
Manage & execute monthly retail reporting incl. detailed plan/actual comparison for relevant KPI’s and ad-hoc analysis
Prepare the financial configuration for store openings, remodelling’s and closures (‘BPMs’)
Develop and implement adequate and aligned communication packages to present results, recommendations and solutions
Enable fact based decisions by constantly reviewing the business results and challenge the Managers, including onsite visits and presentation in the Regional Management Meetings
Develop Business Analysis- & Business Plan-thinking with the Regional and District Managers
Deep business understanding of Retail processes and structure
Strong competence with SAP (CO, BI, GRS, POS-BW)
University degree in Business Administration / Finance / Controlling
Functional: 3-8 years professional experience
Knowledge in retail and/or brand FP&A

Manager, Consumer & Market Insights Resume Examples & Samples

Manages the design and execution of complex consumer research initiatives for a line of business (hair, skin, cosmetics) across multiple brands
Identifies and translates consumer needs, insights and behavior to guide brand strategy, communication, and innovation
Assists in the development of annual strategic and tactical research plans to address business goals
Works closely with marketing teams, DMI organizations, advertising agencies, sales to build consensus for research priorities
Manages research budget and project costs
Represents the voice of the consumer within the organization; presents research findings and implications
3-5 Years of market research experience including study design and analysis and a comprehensive understanding of custom market research methods, and experience in or high level of familiarity with syndicated methods
Strong analytic abilities in qualitative and quantitative research are required
Must be able to thrive within a rapidly changing business environment and be able to effectively navigate and manage ambiguity
Must have exceptional project management skills; (the ability to manage multiple projects with shifting and conflicting priorities and deadlines)
Must have excellent vendor management skills; this includes exploring new suppliers, and research techniques

Area Manager Consumer Products Resume Examples & Samples

Making monthly calls to all retail accounts in a given demographic and ensuring product sales are achieved
Developing and maintaining customer relationships with buyers and other key stakeholders
Selling allocated monthly promotions
Achieving monthly instore activations & compliance
Encouraging on line training for in-store staff
Attending monthly sales meetings
Merchandising for all Loreal consumer brands

Manager Consumer Experience Resume Examples & Samples

Evolve the look and feel of our eCommerce platforms to deliver a seamless consumer experience - manage the consumer journey end to end to drive a consistently excellent commercial and brand experience
Define and brief site features and functionality that will bring to life major brand campaigns and product launches with an aim of driving action and generating online revenues whilst also delivering an engaging brand experience
Drive best practice guidance and training of site features and templates – be the global consumer experience lead and support market and Brand teams on how to achieve premium campaign execution as well as product presentation
Manage the online education and information platforms to reflect new changes and learnings gathered through testing or analytics and make sure internal stakeholders embrace best practices across markets and functions
Establish the strategy and roadmap for optimisation of site experiences and features. Working with internal stakeholders, lead the creation of best in class templates and tools to support the consumer experience strategy
Establish workflows and communication protocol with the cross functional team and market stakeholders
Translate proposals in to business goals, with prioritized requirements and use cases
Define and prioritize.com enhancement/optimization projects
Avid focus on best practices across the industry, ensuring we stay relevant and ahead of consumer expectations
University Degree, with a focus on eCommerce or web design/optimisation
At least 3-5 years’ experience working in an eCommerce environment, experienced with catalogue management and site merchandising

Manager, Consumer Investigative Center Resume Examples & Samples

Looking for a hands-on Consumer Investigative Manager/Producer to join our NBC and Telemundo Consumer Investigative Center
Responsible for managing the day to day operations of the Consumer Investigative Center. Consumer Hotline Producers at the center research, refer and mediate consumer viewer complaints
Candidate will oversee the daily workload of consumer hotline producers, handle their scheduling and make sure that all viewer calls are responded to by the center
Candidate will work closely with NBC and Telemundo News and Standards management as well as stations’ editorial staff to assure highest level of integrity
Manages and develops personnel, makes hiring decisions and establishes performance goals and guidelines
Oversees the evaluation and performance appraisal of consumer hotline producers at the center
Coaches and develops staff to work and grow in a positive environment
Work with local station management in the effective use of resources and synergies in managing operations to develop standards and processes for optimal performance
Reports to VP of News and Standards for the division
Minimum 5 years’ experience in television broadcast news producing or reporting, with consumer/investigative focus preferred
Must have experience managing a team of at least five members
Experience partnering with legal and working knowledge of federal, state and local laws impacting operations as they relate to research, investigations and undercover news content
Must be bilingual (English and Spanish )
Strong CAR (Computer Assisted Reporting) skills
Basic understanding and demonstration of creativity, editorial judgment, journalistic ethics and libel laws
Strong computer research skills and working knowledge of analyzing data
Knowledge of undercover investigation techniques
Proactive think/self-starter with attention to detail
Strong interpersonal skills: Must be energetic, motivated and work well with others
Significant experience in the news environment and strong journalistic skills
A pioneering spirit with desire to learn emerging technologies and invent the future
Passionately develops and presents story ideas
Skills to be a problem solver

Manager, Consumer Insight Resume Examples & Samples

Ability to maximize the impact of consumer and Guest insight through excellent leadership and partnership
Ability to influence and inform action through strong communication, presentation and storytelling skills
Ability to effectively manage multiple relationships and timelines, often requiring difficult prioritization
Ability to directly impact the business and help drive results through strategic thinking and execution
10+ years of consumer insight/market research or related business experience
Ability to balance leadership of a team and the work, with being a hands-on research practitioner
Adept at leading, and delivering actionable insights from, a broad range of quantitative and qualitative approaches
5+ years leading a consumer insight/research team
Experience with all phases of the research process including: translating business needs into methodology, technical design, survey/guide development, analysis, presentation/report writing, and insights sharing
Ability to partner and influence effectively at all levels up to senior leadership, and versatility to work across a variety of functional areas/LOBs
Proactive as well as responsive
Creative thinker, challenges established thinking and practice
Works effectively with ambiguity
Objective
Effective in matrix organizations
Demonstrated proficiency with SAS or SPSS

Assistant Manager Consumer & Market Insights Resume Examples & Samples

Responsible to deliver strategic insight to the business on consumers, market and brands. This will cover both development and deployment of the mix. You will have to develop the research plan in accordance with the needs of the business and ensure the same is executed
Ensuring that relevant and robust methodologies are deployed in research
Responsible to drive Analytics Projects – Market Mix Modelling
Market Forecasting
Delivery of the research studies. This includes ad-hoc researches, continuous researches such as Brand Tracks and panels such as Nielsen Retail Audit and HHP
Actionable insights from every research
Manage on-going consumer data and tracking services, perform routine and extraordinary analysis, and ensure appropriate reporting access, formats, and analysis for all brands
Lead and deliver Analytics Project across Division

Manager, Consumer Lending Resume Examples & Samples

Planning, management and delivery of the Home Lending Transformation Agenda
Drive the development and execution of key initiatives and projects
Develop and manage a clear set of program objectives. Responsible for ensuring that objectives align to business priorities and are articulated to relevant teams
Scope Identification and Management - Oversee recommendations for any change in project scope, presenting a comprehensive analysis of the impact of scope change in terms of time, cost, overall 'doability' and impact on benefits realisation
Develop the business case supporting the project and monitor change to ensure achievement of financials and objectives
Determining key timings and milestones for the program
Ability to clearly articulate the costs and benefits of all associated activities
Manage the implementation, measurement and maintenance of project quality and control process and standards to satisfy stakeholder expectations
Manage overall risk and issue assessment, planning and impact analysis for the project
Minimum 5 years' experience in the banking & finance industry with extensive knowledge of Consumer Lending
Superior influencing and stakeholder engagement skills with the ability to build relationships and influence at senior levels
A passion for customers and proven track record for driving customer led innovation

Manager Consumer Direct FP&A Resume Examples & Samples

Establish state of the art analysis (gross to net, mwb, ooh) and turn new tools to action by involving cluster controllers and business partners
Work closely with all retail back office partners (store operations, marketing, and merchandising) on assigned projects to improve the partnership and co-pilot the business as finance consultant
Assist on the financial configuration for store openings, remodelling’s and closures (‘BPMs’)
Strong competence with SAP AFS (FICO, BI, GRAPE, MicroStrategy)

Assistant Manager Consumer Products Resume Examples & Samples

Assist in developing an ambassador led support community to deflect customer support cases and help create a sustainable support system in the key miCoach support language forums
Help to coordinate communication to ambassadors and assist in social support crisis management by ensuring ambassadors and community are always up to speed on the latest updates, product launches, current issues & workarounds
Help to develop the current ambassador community platform to increase user involvement
Help to drive reporting across all social channels to measure the ambassador programme health and success as well as the impact of social support versus classic and efficiencies gained
Support in creating and executing action plans to broaden recruitment process of ambassadors
Help to drive ambassador engagement and retention via the sharing of content, rewards, competitions and daily updates, encouraging a more user friendly and manageable ambassador group (that is fit to scale up!) and therebv creating appealing events, challenges and conversations around the ambassador experience
Assist with communication with internal comms and other BUs to promote the ambassador programme internally as well as externally and subsequently helping to increase also on-ground marketing at events and in store
Contribute to product innovation by consulting relevant stakeholders on product issues, beta testing and ideation feedback from ambassadors
Communication skills and some level of strategic thinking
Some experience in marketing communications, social community management and/or customer support
Some experience in project management and the ability to multitask
Ability to collaborate and use platforms and tools utilized by multiple functions as well as ability to support internal and external cross-functional groups
Passion for consumer experience
Presentation and organizational skills
2 years’ industry and / or relevant work experience
Fluent written and spoken English language skills

Senior Manager, Consumer Insight Resume Examples & Samples

Can understand, develop and execute research plans effectively
Ability to generate and deploy insights
Can identify and influence strategic decisions through fact-based analysis
Advanced analytical skills to solve complex business challenges and create/recommend appropriate business action
Solid knowledge management skills
Excellent project management skills necessary to manage several projects at a time
Bachelor’s degree in related field. Master’s degree a plus
10+ years of relevant experience
Experience of insights work in FMCG is preferred

Senior Manager, Consumer Demand Resume Examples & Samples

Direct the strategy, implementation and optimization of all aspects of company's Paid Search, Programmatic, Retargeting, and Display and Mobile User Acquisition advertising programs in order to ensure consistent, profitable channel growth
Synthesize program performance data from multiple sources to gain insights, identify trends and make strategic decisions to improve performance, communicating effectively to members of the Paid Search and Executive teams
Hire, train and develop internal team of junior to manager-level SEM and digital marketing professional
Develop complex bidding strategies to maintain competitive positioning while maximizing return on ad spend
Build strong relationships and effectively communicate goals with account management teams at our search engine partners in order to receive useful guidance and remain top of mind for Beta opportunities
Conduct competitive and industry research to stay current with market trends, updates and advertising strategies

Senior Manager, Consumer Affairs Resume Examples & Samples

Be the voice of Global Consumer Affairs to the business, personally and virtually, as a back-up to the Sr. Director
Be the voice of Coty / our brands to regional end-consumers on all escalated issues
Lead internal team for maximum productivity, creativity and individual contributions, collaborating with 3rd party partners and internal cross-functional teams to drive efficiencies
Execute with excellence our two major 3rd party contact center programs in the region, acting as primary contact for both
Oversee development and deployment of NA consumer messaging for all brands, and 3rd party translations as needed
Collaborate with internal teams on development of corporate position statements addressing issues of public concern
Monitor quality of complaint handling and documentation on adverse health events, ensuring compliance with corporate SOPs and regional regulatory guidelines and reporting
Train and coach internal and 3rd party steams on functional systems, procedures and related Standard Operating Procedures (SOPs) and processes
Liaise with licensors’ Customer Service management to ensure alignment with their processes serving our mutual consumers
Manage regional and global consumer feedback reporting using analytics to extract actionable insights for various internal teams
Provide ad hoc reporting, as needed
Collaborate with global and local brand and digital marketers to aggregate details on new product launches, websites and initiatives for knowledge development, consumer communications, and training purposes
Liaise with regional and local Legal and IT teams to ensure ongoing compliance with local data privacy regulations
Proven experience in leading and motivating teams focused on high-touch consumer care, preferably in CPG / beauty
Proven experience engaging end-consumers with successful remote negotiation / resolution results
Experienced in managing 3rd party contact center vendors, internal operations and CRM dB systems
Strong collaborative skills to work cross-functionally across multiple geographies, languages and cultures
Entrepreneurial thinker who is personally driven to succeed as part of a team
Highly accountable and demonstrating role model behaviour that inspires and motivates others
Energetic, flexible and passionate about uncovering new opportunities and going for stretch targets
Fluent in French or Spanish a plus

Manager, Consumer Products Resume Examples & Samples

Review and log all product submissions; provide feedback for licensees within 48 hours
Collaborate with 50+ licensees for new product ideas to increase sales volume
Service licensees directly and foster strong relationships to increase licensee retention
Create presentation documents to submit for talent approvals
Provide detailed and graphic feedback on 3D sculpts or 2D art submissions
Populate Miramax.com with new products, and work with graphics team to create digital banners for site
Liaise with Digital Marketing and licensees to support key product launches and maximize consumer traffic
Research new potential licensees (competitive landscape, trends, current product offering)
Fulfill contractual sample obligations with talent and give internal requests
Upkeep tracker to summarize current licensees as well as status of pipeline deals
Create and maintain archive and inventory monitoring system, both onsite and at warehouse
Problem solve alongside licensees, providing guidance and any necessary tools to ensure quick product approvals

Manager, Consumer Insight Resume Examples & Samples

7+ years of consumer insight / market research or related experience, including both qualitative and quantitative techniques
Experience with all phases of the research process including: translating business needs into methodology, technical design, survey / guide development, analysis, presentation / report writing, and sharing insights
Demonstrated ability to integrate multiple data sources into clear, actionable insights and stories
Excellent communication and storytelling skills
Demonstrated ability to develop strong partnerships and positively influence business decisions
Ability to thrive in a fast-paced environment while effectively manage multiple priorities and timelines
Ability to balance development of the team and their work with being a hands-on researcher
Solutions-oriented individual will to challenge established thinking and practices
Demonstrated experience developing and leading strong research teams
SPSS / SAS and Tableau experience
Previous research experience supporting web and mobile technology, including knowledge of UX principles, usability, persona development, and other techniques

Manager, Consumer Insight Resume Examples & Samples

Lead a team of professionals within the digital analytics team focused on web
Provide insight from site data and communicate opportunities or issues
Ensure that website tracking is accurate by working with implementation specialists
Support business unit teams, product management groups and other teams with ad-hoc reporting and in-depth website analysis
Recommend optimization tactics to improve site performance continuously
Manage the compilation and dissemination of regular (e.g. weekly, monthly, quarterly, etc.) reports on performance of each web channel
Solicit and collect commentary from product groups
Seek opportunities to improve the report processes, data collection, delivery methods, and value
Answer requests for success metrics and act as Metrics manager
Exercise judgment and interpretation of requests to deliver the appropriate metric with the necessary context
Provide guidance and support to casual users/ consumers of the metrics
Guide data requirements by working with other data management, analytic, technology and business groups within the enterprise to ensure that the data needed is available for analysis
5+ years web analytics experience
Experience in actionable analytics and optimization
Ability to derive and present insights from data
Advanced knowledge of Adobe Site Catalyst/Analytics products
Advanced experience in communicating with senior managers and executives
Experience in strategic marketing and planning
Deep understanding of segmentation and targeting
Must be able to manage time effectively within a very complex environment
Ability to lead and develop team of several people
MBA or equivalent work experience
Travel Industry and ecommerce experience
Understanding of direct marketing and personalization
Experience with business intelligence tools
Knowledge of statistical testing methodology
Provide recommendations for Company’s business development

Manager, Consumer Resume Examples & Samples

Manage program planning and management by researching budgets; taking notes at meetings; managing timelines; participating in brainstorms; writing sections of plans managing purchase orders managing vendor relationships and tracking budgets
Track and enter time with precision and on a day-to-day basis
Manage the creative development process
Assume responsibility and ownership for the quality of work
Effectively address the needs of client and team in a thorough and timely manner
Have a strong knowledge of agency processes and people, and demonstrate ability to navigate effectively
In demanding situations, are able to process, prioritize, develop a plan of action, deliver solutions and manage client expectations
Communicate up, out and down to manage expectations and help the team operate most efficiently
Coach and mentor associates and interns
Have a trusting and influential relationship with your client counterparts
Clients trust that you can solve problems and challenges
Clients view you as a reliable partner
Ability to push back and provide concise agency POV
Maintain strong relationships with g4 counterparts, other practices and agency partners
Start to build relationships with senior leaders and colleagues by demonstrating flawless execution on projects
Actively seek counsel and maintain open communication with supervisor
Know how to balance Agency POV while also serving as the client advocate during internal discussions and meetings
Begin to know how to delegate and manage peers and/or projects
Able to write clearly and concisely for both internal and external communications
Have the ability to be seen as an expert and project leader in your functional area
Have a strong knowledge of client’s processes as well as their product
Ask thoughtful questions and demonstrate a genuine curiosity and interest in the agency and your client’s business (current and future initiatives, etc.)
Have a clear understanding and knowledge of the client’s business priorities and are able to assess and draw conclusions for your team
Have a finger on the “pulse” the news conversation and share that information and apply it to client’s business
Show the client an integrated view of the work: Understand how to apply insights from to client plans (both traditional and digital). Identify the white space opportunity to drive organic growth

Manager, Consumer Resume Examples & Samples

Serve as part of the client relationship team addressing the varied and changing needs of your client(s), proactively leading them in changing times with solid counsel and program creation
Maintain a big-picture strategic view of your client encompassing business goals, competitive issues and constituent considerations, along with the breadth of ever-changing communication tools and techniques to tell your client’s story
Develop and sell in client and prospective client plans
Actively leverage existing Golin planning tools including Brand Story briefs, Brandguage; Anthrographics and TMI research tools, etc
Assemble, lead and work in teams based on client need – regardless of geographic location
Provide client counsel (written & verbal), manage client expectations against results, troubleshoot and address issues before they become problems, and ensure flawless execution of day-to-day client activities
Set and manage the budget, manage timely billing and reporting, and utilize team members’ time efficiently (from all specialty groups)
Understand digital and social media solutions and position them with clients in collaboration with subject matter experts
Understand and apply word of mouth, experiential and constituent advocacy programs
Stay on top of industry best practices, client and competitor brand activity, and ensure GH delivers game-changing ideas and solutions
Create and manage all details of event planning and program execution
Manage daily monitoring, communications and reporting to your clients on industry developments, the results you are securing, progress against objectives/plans/tactics; apply learning as real-time diagnostics of account activity to address challenges or leverage opportunities
Establish client feedback channels for account improvement through formal report card processes and ongoing client check-ins and dialogue
Anticipate client needs and requests and serve them before asked; nimbly adapt plans and tactics to changes and opportunities in the world around us
Serve as the Catalyst/change agent across the agency and IPG to create introductions to new practices and products that can provide value to your client; similarly, serve as the Catalyst to work across a client’s organization and departments to create value for the client and a broader, more meaningful relationship for agency and client through integrated counsel and execution

Manager Consumer Insight Resume Examples & Samples

Leads the sourcing, interpretation and application of marketplace and consumer information to develop marketing strategy for category leading brands
Identifies, develops and evaluates new products and marketing programs to support new business growth initiatives
Identifies, defines and addresses key strategic issues to ensure accomplishment of business goals
Analyzes research and effectively communicates findings and recommendations to appropriate individuals/groups
Plays a key role in annual and strategic business plan development serving as consumer expert and informed, experienced business person
Monitors and applies consumer trends (demographic, behavioral, and attitudinal) to the business
Collaborates with RQI on new product development strategies and sensory testing programs
5+ years in research, preferably in consumer packaged goods industry
Experience with quantitative, qualitative, and behavioral marketing research methods
Strong project development and project management skills
Strong interpersonal, communication, and influence skills

Manager, Consumer Packaged Goods Resume Examples & Samples

Business analysis using syndicated data (IRI) and developing action plans to capitalize on in-market opportunities
Oversee the internal review and execution of product development, monitor progress of work, identify risks in the delivery and implement timely resolution to ensure optimal consumer- and property-relevant product innovation
Provide support, information and relevant materials to licensees, including property overview presentations, category success stories, ratings, press stories, etc. to keep Nickelodeon top of mind to drive success at retail
Spearhead cross-category promotions with other internal Lines of Business
Work closely with other internal departments, such as Ad Sales/Integrated Marketing, Brand Marketing, Public Affairs, Creative, International, Production, Standards, Legal, Online and Programming to ensure best possible support of franchises and to ensure that all licensees make best efforts to tie into the Nick tent pole themes/promotional events
Partner with Consumer Insight team to analyze Nickelodeon point-of-sales trends
Assist in development of annual and quarterly revenue estimates by collecting budget and sales information from licensees, analyzing numbers, and developing response plans
Min of 3 -5 years related experience
Excellent oral, written, and communication skills
Analytical skills to diagnose business issues and develop solutions
Ability to effectively interface with all levels of management
Experience in Food, Beverage, Health Beauty/Retail/Agency industry
Strong interest and understanding of the Nickelodeon brand, pop & kids culture

Manager, Consumer Insight Resume Examples & Samples

Demonstrated ability to independently lead all phases of the research process including: translating business needs into a research plan, proposing methodologies, technical design, survey / guide development, analysis, presentation / report writing, and sharing insights
Ability to balance development of the team and their work with being a hands-on research practitioner
Previous experience supporting concept development, ad / campaign testing, new product innovation, and ongoing tracking and measurement programs such as customer loyalty, brand equity or similar studies

Senior Manager Consumer Direct FP&A Resume Examples & Samples

Steer the shop and eCom P&Ls by analyzing and consulting on distribution and investment strategies (mark-downs, return strategies and SWB) to maximize profitability and optimize brand presentation
Manage the dynamic planning processes (SBP, IBP, budget, forecast) as well as month-end closing for the own stores according to Group policies and guidelines
Arrange tracking of KPIs for strategic as well as short-term management of the Own Retail and eCom business
Lead the financial configuration for store openings, remodellings and closures
Partner with the Retail Operations and eCom Management teams by providing transparency on business development in an objective and contemporary manner; constantly review business results and challenge the Regional Managers, including onsite visits and presentation in the Regional Management Meetings
Identify risks and opportunities and derive recommended action steps
Develop business analysis & business plan thinking throughout the Retail Operations and eCom Management teams
Ability to coach, guide, manage and develop a multinational team
Excellent communication skills for influencing others
Deep understanding of retail structures and processes
Excellent analytical skills, managing large data quantities from multiple sources
Strong result- and customer orientation
Comprehensive understanding of SAP system landscape (CO, BI, GRS, POS BW)
Geographical mobility – travel within Western Europe, at least once a quarter
Functional: 5-10 years’ professional experience
Broad and deep knowledge in retail- and/or brand-driven environment
Leadership: 1-2 years’ leadership of experts

AVP, Manager Consumer Loans Resume Examples & Samples

Supervises production of LSRs (daily)
Provides training, guidance, and recommendations to staff as necessary (daily)
Assists agents and clients with specific situations that require a higher level of authority (daily)
Serves as primary back-up for AVP/Consumer Loan Operations (as needed)
Interviews and hires personnel for vacant positions in conjunction with SVP of Lending (as needed)
Loan Service Reps
Assistant Supervisor
A minimum of 5 years of banking experience
2 years First Command Bank experience required
Minimum 1 year in a supervisory/senior position preferred
Must possess strong communication and interpersonal skills to deal with internal and external issues
Must demonstrate strong supervisory and coaching skills
Requires the ability to prioritize, delegate tasks, and simultaneously oversee multiple activities
Must be familiar with and able to operate Microsoft Excel and Microsoft Word and must be able to learn other software specific to First Command Bank and the loan department
Must possess discernment in being able to apply bank policy in all situations while at the same time knowing when an exception might be appropriate and approving that exception
Must be thoroughly familiar with federal regulations as they pertain to loans
Must possess the ability to think and use good judgment, function well under pressure and maintain confidential information and records
Requires extensive quantitative and qualitative (behavior) analysis of very diverse range of applicants and borrowing requests
Must be able to evaluate and measure each of the borrowing requests against First Command Bank’s Credit Policy Manual and applicable Federal Regulations
Must be able to offer correction to the LSRs regarding analysis deficiencies in a positive manner
Must be very thorough and detail oriented

TCS Manager Consumer Resume Examples & Samples

Provide relevant and effective technical support to existing and potential customers
Diagnose and solve customer technical problems
Determine need for new products or improvement in existing products
Maintain current, and establish new industry contacts
Determine customer needs (current/future), evaluate industry trends and competitive products
Proactive, collaborative team member
Good analytical thinking, commercial understanding and excellent communication/presentation skills
Willingness to travel in Europe and globally
Professional working proficiency in written and spoken both in English and German
Minimum of five years technical experience in the applicable industry segment
Silica product knowledge
First leadership experience

Assistant Manager, Consumer Charge Products Resume Examples & Samples

Support the Charge Product Manager to drive key portfolio goals and deliver best in class servicing, enhanced benefits and improved communications
Lead & deliver initiatives to meet customer needs including enhancing existing product development and premium product refreshes through partnering with internal stakeholders (local & global) and utilizing project management disciplines
Collaboration with PCS, TLS, GSN & other cross line of business teams to deliver Centurion and Platinum Servicing improvements, successfully resolve customer escalations & improve NPS scores
Produce regular reports to monitor portfolio performance, provide insights and make recommendations to meet shareholder or customer goals
Investigating, problem solving and recommending solutions to improve the customer experience
Deliver insights based on customer satisfaction surveys and competitor benchmarking to identify, recommend and size product improvements to improve customer satisfaction and guide the future product line strategy
Support the Charge Marketing and Benefits Manager to implement and communicate product benefits in partnership with marketing agencies and third party vendors
Contribute to the compliant operation of the product portfolio, identifying and addressing operational and compliance risk
Managing approvals for relevant marketing campaigns ensuring accurate product content
Marketing experience ideally with a combination of product, project and relationship management within financial services, or similar industry
Experience in managing multiple projects simultaneously, utilizing project management skills to deliver to critical timelines and with excellent attention to detail
Proven skills in relationship management and influencing cross functional project teams
Results oriented with excellent organizational skills
Sound business acumen with experience in sizing opportunities
Team player who is flexible & maintains a positive attitude even during changing work priorities
Tertiary qualifications preferably in marketing or business
Understanding of Consumer Charge products and the competitive landscape is an advantage

Senior Manager, Consumer Insight Resume Examples & Samples

Undergraduate Degree, Masters Degree preferred
A minimum of 5 years prior Consumer Research experience
Significant experience designing and leading both qualitative and quantitative research studies, with expertise in techniques and methodologies
Experience utilizing syndicated data sources (e.g. point of sale, consumer panel)
Must be able to synthesize and translate consumer research into actionable insights in order to address business challenges
It is important the individual be well versed in research methodologies and possesses the ability to apply research to address business challenge
Proven collaboration abilities, strategic thinking, and leadership skills
Comfortable and confident presenting to C-suite level customer stakeholders
Ability to work cross-functionally and lead an agenda
MBA or Advanced Degree
Ability to influence within a highly matrixed environment
CPG or Foodservice experience

Manager, Consumer Services Resume Examples & Samples

Supervises: the day‑to‑day activities of the Consumer Education and Outreach Specialists, the Policy Analysts, the Consumer Complaints Specialist, Consumer Outreach Education Coordinator and Office Assistant with respect to community education and outreach tasks, activities and functions. Responsible for the professional development and training of CSD staff
Consumer Liaison/Outreach Information: Supervises, organizes and directs preparation of education and outreach meetings, seminars, and workshops and the assembly and duplication of documents to be distributed at such functions. Assigns and makes presentations to community groups, consumers, and District Council staff. Prepares various documents for public dissemination. Responds to inquiries and complaints from the public. Serves as primary OPC liaison to the Consumer Utility Board and Council staff. Supervises production of CUB newsletter. Identifies initiates and maintains close relationships with community leaders
External Communication: Disseminates utility regulatory information to community and civic associations, consumers, citizens' associations, ANCs, Council staff, District agency staff, utility companies, and Public Service Commission staff. Solicits the input and participation of consumers, interest groups, and other organizations interested in consumer issues. Develops and recommends to the People’s Counsel the strategies and plans to maximize OPC's outreach and exposure in the community. Contributes to OPC publications. Attends various community hearings and legislative forums throughout the District of Columbia. In furtherance of the Office's mission and function, maintains high, positive visibility. Processes and oversees the mailings of OPC outreach and education material
Inter-Division Communication: Initiates, participates in and coordinates substantive briefing sessions with other divisions and staff for the benefit of CSD staff. Keeps informed and reports to the People's Counsel any pertinent issues regarding or affecting consumers on legislative issues. Directs staff in the completion of WEB articles and performs assigned WEB duties, as necessary

Manager Consumer Insight Resume Examples & Samples

Establish himself/herself as a strategic business partner with Brand Directors and managers, R&D directors, Customer leaders and the Marketing team
Translates insights and analytics into top and bottom line business impact
Drives an agile, analytically-driven approach to identifying and defining business opportunities for growth; develops learning plan, executes, analyzes, and communicates learning related to CAG brands’ present and future position in the marketplace
Advises on key strategic issue development to be addressed in annual operating and strategic business plan, serving as consumer & shopper business partner
Leads synthesis and communication of market, retailer and consumer trends; ensures relevant trends are acted upon in brand product and marketing strategies
Identifies, develops and refines new/renovated products to support business growth
Leads the sourcing, interpretation and application of marketplace and consumer learning to develop marketing strategy and refine activation for prioritized brands
Drives application of a comprehensive range of research methodologies and suppliers, continuous improvement in techniques and cost
Applies our portfolio segmentation principles with regard to resource allocation, investments and the types of engagements with the brands
5+ years of experience producing high quality, well-regarded insights & analytics work, preferably in the consumer packaged goods industry
Bachelor’s degree required, Master’s degree preferred
A proven track record driving the ConAgra business model and influencing the matrix across brand, marketing, customer and R&D

Manager, Consumer Insight Resume Examples & Samples

Lead a Consumer Insight team informing strategy and tactical initiatives for the Walt Disney World Resort Hotels and Disney Springs
Partner with leadership and stakeholders to create annual research plans
Conduct research that proactively addresses business needs
Deliver comprehensive insights in an actionable and inspiring way
Maximize team’s impact and value through effective team and project management, innovative thinking and talent development
10+ years of consumer insight / market research or related experience, including both qualitative and quantitative techniques

Manager, Consumer & Market Insights Resume Examples & Samples

Build the digital and e-commerce insight learning agenda for Hill’s. This will include identifying objectives, project design and implementation of projects to build understanding of ecommerce and digital for the key stakeholder groups US digital & ecommerce teams and priority customer teams. For example could include research to understand online retail environments, trips, mission and online need states, shopping dynamics and purchase decisions and other digital behaviors as well as data and analytics tools
Responsible for ensuring insights are brought to life through: impactful presentations, action orientated recommendations and facilitation of work sessions with commercial teams to ensure broad understanding. Completes synthesis of learning on priority topics to be shared broadly to help build enterprise wide knowledge
Establishes and sustains strong relationships with priority customer insight, marketing and third party suppliers (syndicated data, data mining company, online specialists etc.) to stay abreast of emerging insights and tools in this area. Recommends choices for Hill’s that can drive strategy
Conducts in-depth analysis of diverse data (e.g. e-commerce data sets, shopper loyalty card data, market share scan, point of sale and other syndicated sources). This would include building capability to source, organize and report these data sets. The key outcome will be action oriented insight analysis that can be shared with stakeholder teams to help drive business strategy
Integrates brand strategies and priorities, customer strategies, and fact-based insights to deliver persuasive customer-centric insights presentations and team recommendations to help define and achieve Hill’s and customers’ joint business objectives
Utilize learning across data sources to enhance online activities and strategies within the e-commerce retail environment. This will include focus on improving effectiveness and efficiency of online path-to-purchase initiatives
Ensure that the Colgate/Hill’s research end to end process is followed 100% by utilizing the tools available such as the Research Authorization (RA) system
Minimum 5-8 years of analytics experience in the CPG industry (eg. Nielsen, IRI syndicated, retailer data or loyalty card databases, online or e-commerce data)
Knowledge of/familiarity with eCommerce data and insights
Knowledge of/familiarity with Digital Marketing
MBA or other postgraduate degree
Strong commercial experience, ability to think logically and experience applying analytic skills in ways that leverage good retail knowledge. Experience working directly with retailers an advantage
Previous category development experience desirable
Leadership skills and ability to sell an idea orally and in writing, foster experimentation and solve problems creatively
Deep understanding of database capabilities and ability to go beyond static reports and templates to creatively construct tailor analyses to solve unique, complex problems
Ability to coach team & commercial team on use of different data sets to drive research and analytic learning into action plans
Pet food category experience would be appreciated

Engagement Manager, Consumer Insight Resume Examples & Samples

8 – 9 years of experience solving business problems in CPG/ Retail with advanced analytics techniques and solutions
Ability to spot opportunities from nebulous conversations and leverage previous experience to ideate Analytical, flexible, cross functional and creative thinker with a collaborative approach
Good logical thinking and problem solving skills
Ability to think on his/her feet and engage with both the business and analytical community

Manager, Consumer Insight Resume Examples & Samples

Translate insights and analytics into top and bottom line business impact
Drive an agile, analytically-driven approach to identifying and defining business opportunities for growth; develops learning plan, executes, analyzes, and communicates learning related to CAG brands’ present and future position in the marketplace
Advise on key strategic issue development to be addressed in annual operating and strategic business plan, serving as consumer & shopper business partner
Lead synthesis and communication of market, retailer and consumer trends; ensures relevant trends are acted upon in brand product and marketing strategies
Identify, develop and refine new/renovated products to support business growth
Lead the sourcing, interpretation and application of marketplace and consumer learning to develop marketing strategy and refine activation for prioritized brands
Drive application of a comprehensive range of research methodologies and suppliers, continuous improvement in techniques and cost
Apply our portfolio segmentation principles with regard to resource allocation, investments and the types of engagements with the brands
Strong priority management skills so to ensure insights resources are leveraged and applied to the most important business issues
A proven record of turning insights into actions with our brands, retailers, marketing and R&D
A proven track record driving business model and influencing the matrix across brand, marketing, customer and R&D
Strong knowledge of multiple insights tools and processes, both quantitative and qualitative
Experience working with multiple third party suppliers ensuring they are aligned to our key deliverables and they are driving impactful outcomes
Proven strong oral and written communication skills, especially the ability to explain difficult concepts and insights in simple, applicable business terms

Senior Manager, Consumer Experience Resume Examples & Samples

Lead Consumer Experience segment expertise
Engage with Product Managers and Experience Designers to define top desired experiences across the customer lifecycle
Produce summary views of KPIs and inhibitors in executive-level dashboards across key Consumer segments (CX Spotlight views)
Advocate and champion Consumer customers with Digital Media product teams; tell the story by showcasing opportunities and pain points in the customer journey; with relevant data to support
Guide product teams to measure impact of experience changes, and build success stories to distribute across Adobe; consolidate best practices to share across product teams
Integrate Marketing and Customer Insights data (ex: NPS) into segment health views, cascade top-level customer experience metrics for 2017 across Consumer product teams
Cultivate deep expertise on customer pain points from support leads and teams; align closely with support leads on top pain points and regularly communicate improvements implemented by product teams
Surface opportunities from Journey Mapping and Customer Listening to product teams, partner with extended Customer Experience team on Journey Mapping and Best Practice efforts
Maintain and uphold Journey Mapping and top issues “action plan” and/or roadmap to improvement, collaborating with relevant teams
Promote cross-team alignment and collaboration with the customer experience program
*

Excellence Manager Consumer Resume Examples & Samples

Build up tight business relationship to pre-defined key accounts
Working on solutions, which cover the entire product range of Kühne + Nagel
Supporting industry specific product development
Create Consumer vertical reports, presentations, QBR’S
Vertical and account specific data management: Intranet & Extranet
CRM data input and data maintenance
Vertical tasks of administration
Develop and present continuous improvement concepts regarding the supply chain of the customer
Graduated studies or long experienced as forwarding merchant (sea, air, road)
Familiar with creating continuous improvement concepts
Ability to work on own initiative and be a self starter
Experience of working to targets and deadlines
Fluent in German and English language
Consumer industry specific knowhow desirable
Flexible in working time and willing to travel

Manager, Consumer Experience & Innovation Resume Examples & Samples

Develop best in class and integrated Consumer Experience across various digital touch points
Consolidate regional business demands and requirements to drive the Global Website Roadmap
A subject matter expert for cross-functional project teams and implementation expert across all digital platforms to ensure business objectives are delivered
Onboard agencies and brands to all digital platforms and execute on training curriculum
Route inquirers to the appropriate support or demand intake funnels as necessary
Maintain expert knowledge on all Global Digital Solutions (GDS) product features and options, educational material and training
Give guidance on demand intake and governance processes
Ability to leverage digital and behavioral metrics and insights to drive business decisions or direction
Customer Journey Mapping analyzing touch points with the organization and maximizing commercial opportunities
Conduct ad-hoc user acceptance testing on high priority projects
Lead TBE digital transfer success models and ongoing communications with the regions
Work very closely with Global and Regional Brand Franchise Leads in the regions to ensure that all brands are aligned on brand experience and user journeys
Collaborate with regions to
Collaborate with the regional Digital Councils, Global Marketing Services, brand teams to drive digital excellence, efficiencies and prioritized planning for adaptation at the regional and local level
Drive franchise efficiencies and reduced complexity
Operationalize digital marketing best practice recommendations
Operationalize digital marketing best practice recommendationsProduct Management

Manager Consumer & Industrial Products Resume Examples & Samples

Supervising a team of staff (up to 5, however, at times there will be more) to produce project deliverables
Communicating effectively with the engagement management team and reporting on progress
Providing business and technical guidance, identifying opportunities and contributing to bid processes
Developing and implementing creative solutions for our expanding client base
Leading professionals in providing guidance, direction, information and career development

Senior Manager Consumer Segmentation Resume Examples & Samples

Consumer segmentation & targeting solutions
Develop research hypothesis from business questions and follow that hypothesis through analysis and recommendations
Lead or contribute to analytics initiatives, including customer segmentation strategies, acquisition & retention strategies, predictive modelling, customer lifetime value metrics and marketing effectiveness
Contribute to the optimization of the adidas SCV (single consumer view) database from a data infrastructure and governance perspective to ensure operational excellence in the availability & quality of data required for CRM marketing activities, analytics and reporting
Collaborate with various cross-functional business partners to structure solutions to data and business questions
Take leadership role to bring various cross-functional business partners across many business units and markets to clearly understand the use cases and types of consumer segmentation and guide them to properly use the relevant segmentation for the relevant purposes
Drive optimized targeting solution to create a premium consumer experience by targeting them with the right content, in the right context in the right channel
Optimize ROI of marketing spend through the analysis of consumers’ behaviour throughout different stages of their lifecycle and correlating this with exposure to
Define KPI´s to derive and develop the success of consumer segmentation, provide requirements to consumer Insights team for development of new reports or dashboards to support self-service analytics on consumer segments
Highly numerate with a strong capability to analyse data and produce actionable insights
Full understanding of how digital communications can be used to acquire, develop and retain customers
Strong project management skills, Very strong communication skills
Knowledge of predictive analytics and how these can be effectively applied in a CRM environment
Strong SQL database query skills , Good skills with R or Python & Big data
Experience of reporting tools such as MicroStrategy and Tableau
Someone who considers quality, accuracy and attention to detail as critical
Expert on consumer segmentation approaches ( supervised, unsupervised techniques) , approaches to combine digital and market research data
Audience targeting, Audience modelling, DMP & programmatic marketing
Minimum 6-8+ years marketing intelligence experience
University Degree (e.g. in Business, Marketing, Economics, Econometrics, Mathematics, Computer Science)
Fluency in English (written and verbal)

Manager Consumer Fulfillment Resume Examples & Samples

Develop and Manage Talent
Engage and Inspire
Listen Effectively
Foster Open Communication
Analyze Issues and Make Decisions
Display Courage
Proficient in Microsoft Office and applicable systems

Manager, Consumer Experience, Omni-channel Resume Examples & Samples

Support the identification of content needs across consumer’s purchasing journey based on brand strategies and empirical data indicating content that delivers the greatest consumer value and business impact
Arrange for the development of relevant omni-channel content in collaboration with Agency Relations/Content production Team and IT
Build and maintain a central source of product content (content management system) to avoid siloes and inconsistency across brand/portfolio information and continually audit available content by brand, within Business Units (BUs) and across BUs to optimize via trans-creation and reapplication
Drive the business towards a great consumer experience, increasing value of our products and services to deliver superior customer satisfaction and loyalty
Develop systems and tools for flexible and scalable content distribution
Ensure digital content/assets meets user experience standards, is optimally executed with our digital agencies and Bayer IT services and is compliant with SOPs and guidelines required to guide the division in meeting FDA, FTC and other industry requirements/guidance
Partner with Bayer IT to guide an efficient digital production model to ensure on time/on budget delivery
Collaborate across digital agencies to guide consistent practices and results
Bachelor’s Degree with at least 4+ years of experience in life sciences, healthcare, fast moving consumer goods, and/or consumer packaged goods
Solid experience (4+ years) executing traditional, digital, SEM, websites and sponsored content
Strong understanding of digital activation, digital content development and implementation
Strong knowledge of design/development best practices and content optimization against KPIs
Creative and analytical thinker with proven ability to champion world-class creative marketing programs that deliver results
Strong communication and presentation skills; able to articulate a ideas, requirements and decisions clearly and succinctly

Manager, Consumer Resume Examples & Samples

The China market is mission critical for this brand so you will be the center of attention both from a client and GolinMagic standpoint
A strategically important client to GolinMagic, it will provide you immediate exposure to international culture and visibility
Strong understanding and network of media and digital influencers gained through 3-5 years of experience in PR & Digital agency, client, or media roles
Hospitality, aviation, or strong media background an advantage
Ability to work in a team environment, strong interpersonal skills
Detail oriented, can multi-task and work with minimal supervision
Solid and strong copywriting skills
Ability to independently handle media pitching and social media content planning
Excellent communication skills (external and internal, native Chinese and fluent English)

Manager Consumer & Trade Engagement Resume Examples & Samples

Manage deployment of the consumer engagement strategy, event strategy and trade engagement strategy for Czech market
Closely collaborate with cluster Consumer & Channel Activation team (CZ, SK, HU) and ensure deployment of the centrally created concepts matching market specifics and environment
Manage planning, development and deployment of the initiatives in close interaction with Commercial planning and other functions
Lead multi-disciplinary team and cross-functional projects to activate products, new propositions and/or new business models in the appropriate go-to market channels
Ensure brand activation through hostess force at POS and execution of the events
Drive online program to ensure consistent proposition story at all consumer touch points
Manage B2B online platform, design programs to continuously grow the community actively participating in programs and manage the remuneration program for the trade
Communicate with respective agencies, prepare briefings and guide agency in order to meet required deliverables
Measure, analyze and report the effectiveness of the consumer and customer activities and provide relevant feedback anddevelop concrete recommendations on how to evolve and optimize
Manage the budgets of the entrusted projects in conjunction with the Manager Commercial Deployment
Ensure expenditures are within established parameters, emphasizing cost efficiencies and guarantee full compliance of all projects and related communication with all relevant legislation and company policies, principles and practices

Assistant Channel Manager Consumer Resume Examples & Samples

Work with Sales organization directly to find solutions to achieve sales goals while meeting profitability margins and channel metrics
Evaluate analytics to determine which promotions are most effective and which to use to overdrive strategic goals
Manage new product launches, seasonal and promotional commercial strategy and implementation working cross-functionally with the product, other channel, finance, supply and demand planning, brand, field marketing and sales teams
Ability to work in a fast-paced team environment essential, with a high degree of flexibility and tolerance of change

Senior Manager Consumer Privacy Resume Examples & Samples

Significantly contribute to the achievement of global strategy for privacy compliance
Consult governance team on data governance obligations for consumer data
Review and mapp key international flows of consumer data and consult in the implementation of transfer mechanisms
Responsible for drafting, reviewing and negotiating a variety of contracts to reflect privacy obligations by working closely with appropriate business stakeholders
Consult business stakeholders how to create records of their processing activities and how to perform privacy threshold and impact assessments
Manage privacy inquiries, complaints and court cases
Responsible for providing strategic privacy advice and individual support to business stakeholders
Liaise with legal colleagues in other regions of the world and drive privacy assessments for the implementation of global projects
Draft and review processes, privacy notices and consent statements to reflect privacy obligations by working closely with appropriate business stakeholders
Significantly contribute to the achievement of the consumer privacy team strategy
Support in the driving of an ethics and compliance culture
Effectively manage and supervise the delivery of privacy advice and services through external counsel or consultant where needed
Support in the implementation of initiatives and efficient Legal & Compliance processes, in close co-ordination with the Global Legal & Compliance team
Strategic thinker with confidence, creativity and speed in execution
Fluent in English (both verbally and written). German or other language skills a bonus
Strong interest in and affinity for information technologies
Ability to work independently and manage and prioritize substantial and diverse workload
Enthusiastic and represents the value of integrity
Law Degree, 5-8+ years of experience in privacy governance and/or in IT law
Privacy qualification is a plus
Preferably experience with multinational companies with multi market teams

Senior Manager, Consumer Policy Resume Examples & Samples

Strong understanding of consumer and child protection regulatory frameworks and concerns around the globe
Excellent policy analysis capabilities
Ability to translate business priorities into public policy initiatives, and produce strategic plans necessary to advance TWDC policy positions and support external advocacy
Some experience with and comfortable working in a truly global environment
Able to navigate fast-paced, multicultural, multi-stakeholder contexts
Forward-looking; able to recognize policy trends quickly and develop effective strategies to influence them
Proficient at cultivating internal and external relationships; able to gain the confidence of and influence colleagues internally and externally
Able to represent company in leadership roles in industry and multi-stakeholder coalitions, working groups and membership organizations
Leadership skills and ability to influence at all levels
Excellent oral and written communication skills; active listener
Business savvy; able to navigate effectively through organizations
Collaborative approach to leadership; consensus builder
Contribute to policy development that
5+ years of progressive experience in public policy assessment, development and implementation roles in government, corporate or professional services settings on consumer or children’s issues
Possesses a broad understanding of key global consumer and child protection issues; experience in media issues a plus
Possesses a broad understanding of legal, public affairs and government relations considerations in the policy process
Demonstrated experience working with a range of stakeholders, for example NGOs, domestic and foreign governments, international organizations, alliance partners and industry groups
Demonstrated understanding of non-U.S. cultures, business practices, laws and governmental/regulatory systems
Experience living and working abroad a plus
Knowledge of non-English languages a plus
Advanced degree in related public policy or subject matter field or JD or a combination of equivalent skills, experience and education required

Manager, Consumer Foresight Resume Examples & Samples

The Manager, Consumer Foresight will have ultimate responsibility for leading the team that develops and continuously extends the strategic consumer foresight capability for WDP&R
Identify disruptive trends to anticipate significant changes before they impact key business drivers and develop strategies that shape those changes to optimize long-term results and returns for the organization
Concentrate on systemic and transformational change as opposed to incremental change based on existing conditions and trends. Rather than relying on predictive forecasts, describe alternative plausible and preferable futures, in addition to the expected future
Move beyond traditional forecasters' quantitative methods by applying a balance of proven qualitative and quantitative tools form the fields of business, marketing, consumer science, and retailing
Use a wide range of theoretical and practical models to examine the sources, patterns and causes of change and stability in order to map probable, plausible and preferable futures
Leverage collaboration and innovation to gain multiple, genuinely new perspectives on the organization’s most challenging problems and most compelling opportunities
Focus on projecting and planning for discontinuous and transformational change by analyzing rapid alterations in external environments and by using systems thinking to increase the chances of achieving preferred futures
Minimum 10 years related experience, at least 5 of which have been in a leadership position
Able to produce story-driven, highly synthesized, succinct and actionable data-driven deliverables for executives and other key audiences
Proven success integrating quantitative and qualitative findings into actionable, provocative, persuasive recommendations
Able to partner effectively and be widely viewed as an exceptional collaborator
Proven strategic thinking abilities; able to craft clear, compelling recommendations
Experience managing multi-phase projects and working with a wide variety of data and information sources, including qualitative research, survey data, demographic and consumer trends and online panels
A good knowledge of consumers and macrotrends (e.g., technological, economic, regulatory, social drivers)
Known for strong critical thinking and analytic skills, attention to detail, innate sense of curiosity, and passion for this type of work
Bachelor’s degree in market research, marketing, statistics, sociology, psychology, business, economics, or related field

Manager, Consumer Recovery Resume Examples & Samples

Provide technical assistance and consultation to care management center (CMC) senior staff and customers regarding the development and implementation of consumer-run recovery services, including peer support services. Research administrative and reimbursement policies that promote and eliminate barriers to consumer-run services. Conduct member focus groups to determine strengths and opportunities for improvement at CMCs. Staff Advisory Council Meetings, developing agenda and reporting action items
Administer and oversee pilot programs that promote recovery, resiliency, and wellness initiatives, including work to sustain and expand peer and family-run organizations as valued partners, and Assists in replicating innovative programs in communities and across Magellan systems of care
Support Magellan's system of care initiatives by providing leadership and guidance in promoting the concepts of recovery and resilience through interactions with diverse set of stakeholders
Provide support to peer specialists working for agencies under contract with Magellan. Sponsor periodic conference calls for peer specialists, for training and support. Will also participate in monthly Magellan Public Sector conference calls
Assist in developing networking opportunities for adult, family, parent, and youth peer support specialists across Magellan systems of care, including advocacy organizations and providers. Host quarterly conference calls or web meetings focused on education and shared learning to advance practices for adult, family, parent, and youth peer specialist
Work with Magellan staff in the development of training curriculums, educational materials, program standards, program descriptions, and expected outcomes for all Magellan funded peer and family-run projects, in addition to recovery, resiliency, and wellness-recovery initiatives
Assist other CMC staff involved in supporting and transforming Magellan systems of care, including provider networks, to be aligned with principles of recovery, resiliency, and wellness
Assist with developing ongoing education and shared learning opportunities, including web-based resources, conferences, etc., for Magellan staff, network provider agencies, advocacy organizations, and other systems stakeholders
Keep informed of national, regional and local trends and developments regarding recovery, resiliency, wellness, community inclusion, and peer, family, parent, and youth -directed initiatives
Serve as one of Magellan’s liaisons to local mental health advocacy groups; work closely with these agencies on major campaigns such as public education, health promotion and prevention activities, grassroots development, etc. Present at local and regional conference showcasing Magellan’s work advancing recovery, resiliency, and wellness initiatives to improve systems of care. Network and provide representation with internal and external subject matter experts
Assist in developing and implementing locally culturally competent recovery oriented programs, and conduct outreach to historically underserved populations. Participate with Magellan Public Sector Program Innovation Staff in the development of national programs of cultural competence
Participate as a member of Magellan's Public Sector Innovation Team in ensuring that Magellan is the leader in national implementation of culturally competent, recovery and resilience oriented systems of care in public sector behavioral healthcare, through participation in strategic planning sessions and networking with experts in these fields, internal and external
Develop annual Recovery and Resiliency plan as part of CMC quality improvement processes
Provide quarterly reports about peer and family support services, including status updates on relevant projects and initiatives

Manager Consumer Products Resume Examples & Samples

Direct responsibility for the achievement of UK hardlines category fiscal targets
Shape the wider regional hardlines category fiscal targets
Support the senior category manager to identify gaps and opportunities
Development and implementation of local, multi-territory, global hardlines strategy
Contribute to the development of the global, regional and UK hardlines strategy by conducting financial and market analysis of product categories and making recommendations
Liaise and collaborate with internal regional hardlines licensing Leads & team members
Partner and negotiate with new and existing partners on new deals and renewals
Manage the regional and UK local licensee product development with the creative product development and quality assurance teams
Work with the product development team and the licensees to execute key product development across categories and sub categories for all brands
Lead the development and implementation of marketing, PR and other programmes to enable the business to meet/exceed objectives
Partner with necessary internal and external partners including the retail team to support retail activity and promotions
Educate licensees & other business partners about the importance of brand image & visual representation; ensures marketing synergies & brand alignment between product & licensing
Work with the legal department to implement contract drafting and execution
Lead and implement the UK Marketing, PR and Brand Activation for the Fireman Sam brand, then from 2019 to also include the Bob the Builder brand, with global brand team direction
Responsible for the UK Fireman Sam and Bob the Builder (2019) marketing budget
High level of understanding of the business objectives related to marketing/brand management
Expertise in product development process in regards to tooling, materials, packaging, & lead times
Demonstrated understanding of standard marketing techniques
Ability to differentiate and create compelling positioning statements and relevance for our consumers and customers
In depth knowledge of the mass retail landscape
Comprehensive knowledge of licensing industry, especially in hardlines categories
General understanding of the organisational structure and business objectives of licensees and other key business partners
Track record of managing direct reports
10+ years in the Licensing Industry

Manager, Consumer Engagement Resume Examples & Samples

Five years of experience in digital marketing or related field
Experience in Marketing and or Retail
Comfort and experience in selling concepts to senior level customer prospects
Analytical capability to drive business insights
Working with Brands in a CPG environment (food/pharmaceutical an asset)
Solid understanding of digital website usability and site traffic development both mobile and standard
Ecommerce – onsite merchandising, conversion and traffic program development
Retail merchandising experience (asset)
Bilingual or the ability to effectively communicate with our Quebec based customers (strong asset)
Creative and insightful
Ability to manage external agency partners Sales ability to prospect and drive third partnerships

Download Manager, Consumer Resume Sample as Image file

Related Job Titles

Manager, Consumer Insights Resume Sample

Manager, Special Projects Resume Sample

Manager, Investments Resume Sample

Manager, Programming Resume Sample

Manager, Internal Controls Resume Sample

Manager, Consolidations Resume Sample

Manager, Projects Resume Sample

Manager, Due Diligence Resume Sample

Manager, Optimization Resume Sample

Manager, Modeling Resume Sample

Manager, Search Resume Sample

Manager, Enablement Resume Sample

Browse More

Manager, Consumer Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Manager, Consumer resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Category Manager, Consumer Electronics Resume Examples & Samples

Area Manager Consumer Market Resume Examples & Samples

Manager, Consumer Satisfaction Resume Examples & Samples

Manager, Consumer Engagement, La Mer Resume Examples & Samples

Category Manager, Consumer Notebooks Resume Examples & Samples

Senior Manager, Consumer Experience Resume Examples & Samples

Manager Consumer Direct FP&A Resume Examples & Samples

Manager, Consumer & Market Insights Resume Examples & Samples

Area Manager Consumer Products Resume Examples & Samples

Manager Consumer Experience Resume Examples & Samples

Manager, Consumer Investigative Center Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Assistant Manager Consumer & Market Insights Resume Examples & Samples

Manager, Consumer Lending Resume Examples & Samples

Manager Consumer Direct FP&A Resume Examples & Samples

Assistant Manager Consumer Products Resume Examples & Samples

Senior Manager, Consumer Insight Resume Examples & Samples

Senior Manager, Consumer Demand Resume Examples & Samples

Senior Manager, Consumer Affairs Resume Examples & Samples

Manager, Consumer Products Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Manager, Consumer Resume Examples & Samples

Manager, Consumer Resume Examples & Samples

Manager Consumer Insight Resume Examples & Samples

Manager, Consumer Packaged Goods Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Senior Manager Consumer Direct FP&A Resume Examples & Samples

AVP, Manager Consumer Loans Resume Examples & Samples

TCS Manager Consumer Resume Examples & Samples

Assistant Manager, Consumer Charge Products Resume Examples & Samples

Senior Manager, Consumer Insight Resume Examples & Samples

Manager, Consumer Services Resume Examples & Samples

Manager Consumer Insight Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Manager, Consumer & Market Insights Resume Examples & Samples

Engagement Manager, Consumer Insight Resume Examples & Samples

Manager, Consumer Insight Resume Examples & Samples

Senior Manager, Consumer Experience Resume Examples & Samples

Excellence Manager Consumer Resume Examples & Samples

Manager, Consumer Experience & Innovation Resume Examples & Samples

Manager Consumer & Industrial Products Resume Examples & Samples

Senior Manager Consumer Segmentation Resume Examples & Samples

Manager Consumer Fulfillment Resume Examples & Samples

Manager, Consumer Experience, Omni-channel Resume Examples & Samples

Manager, Consumer Resume Examples & Samples

Manager Consumer & Trade Engagement Resume Examples & Samples

Assistant Channel Manager Consumer Resume Examples & Samples

Senior Manager Consumer Privacy Resume Examples & Samples

Senior Manager, Consumer Policy Resume Examples & Samples

Manager, Consumer Foresight Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume