Ops Supervisor Resume Samples

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AO
A O'Connell
Arne
O'Connell
4342 Kuhn Trace
Detroit
MI
+1 (555) 648 2721
4342 Kuhn Trace
Detroit
MI
Phone
p +1 (555) 648 2721
Experience Experience
Boston, MA
Ops Supervisor
Boston, MA
Stoltenberg and Sons
Boston, MA
Ops Supervisor
  • Develops and maintains work procedures, schedules and workflow
  • Provides reports and updates to management as assigned or requested
  • Supervises assigned staff including responsibility for recruiting and performance management
  • Manages operational workflows; meet internal and external SLA’s (Service Level Agreements)
  • Maintain and issue all paper work related to performance, procedures, and evaluations in a timely manner
  • Provide excellent customer service with a commitment to perform at or above expected service levels
  • Train, develop and give recognition to associates
San Francisco, CA
Tech Ops Supervisor
San Francisco, CA
Balistreri LLC
San Francisco, CA
Tech Ops Supervisor
  • Performs or assists with difficult field jobs and handles customer service complaints related to installation, repair, or disconnection of all TWC services
  • Resolves technical problems with customers and technicians through effective verbal and written communication. Ensures complete resolution of customer complaints, including follow-up calls and billing system documentation
  • Acts as a liaison with various departments to maintain effective communications and customer service
  • Reviews and approves material requisition requests
  • Supervises, trains, mentors, motivates, and evaluates the work of residential Field Technicians. May provide various levels of corrective action and/or Performance Improvement Plans to in-house techs
  • Inspects company vehicles on a monthly basis for sufficient stock of equipment and tools and ensures proper maintenance of vehicle fleet
  • Perform other duties as assigned
present
Los Angeles, CA
Credit Ops Supervisor
Los Angeles, CA
Okuneva, Waelchi and Cassin
present
Los Angeles, CA
Credit Ops Supervisor
present
  • Overall management of the units ensuring compliance with internal policies and procedures, local regulations. This includes maximum resource utilization (including capacity planning), error free processing, quality customer service, training and coaching staff and coordination of workflow within units. Ensure full support of new product launches, systems, and process improvements. Ensure to have streamlined processes in place. Ensure productivity growth within the unit
  • Compliance: ensure that people management related tasks are executed in the managed team in accordance with Citi policies and procedures, complying with statutory regulations and laws (e.g. recruitment, work orders, managing performance, etc.)
  • Coach and develop all team members dedicated to him/her
  • Co-operate with Core Ops Managers to meet common goals
  • Keep Core Ops informed of new initiatives and changes of the processes s/he is responsible for and co-operate with other departments in improvement
  • Assist process, procedure creation, training material preparation
  • Take part of development/standardization requests (BRD, FS, OPPM)
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Adelphi University
Bachelor’s Degree in Business
Skills Skills
  • Ability to be flexible and adaptable
  • Ability to work independently to meet predefined production and quality standards
  • Attention to detail and ability to handle multiple tasks independently
  • Ability to work proficiently with Microsoft Word, Excel, Power Point and Access
  • Ability to operate with strong personnel management skills to motivate staff and take corrective actions when necessary
  • Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.)
  • Ability to communicate and exchange information
  • Excellent communication, effective leadership and interpersonal skills
  • Ability to perform well in team environment, with staff at all levels, to achieve business goals
  • Ability to build relationships both internally and externally
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14 Ops Supervisor resume templates

1

Data Ops Supervisor Resume Examples & Samples

  • 4 year College degree
  • 3-4 years experience in Investment Management and Operations
  • 2-3 years experience in Data Operations and management preferred
  • 2 to 3 year supervisory experience
  • Solid understanding of financial markets, standard asset classes, and various security types
  • Experience with relational databases and administration of systems
  • FTS Systems Experience
  • Enterprise Service Bus capabilities
  • Experience with system automation, system development, workflow design analysis, and data analysis
  • Experience with business intelligence software and reporting tools
  • Experience in a global team
  • Strong written, verbal and interpersonal communication skills
  • Ability to work in high pressure, fast pace, short notice, and adjust the priority of the assignments
  • Highly motivated, independent and dedicated
  • Proficiency in business intelligence tools (SAP Business Objects, IBMS Cognos) desired
  • Supervises/manages staff; makes hire, termination, promotion and merit decisions
  • Provides technical guidance to staff in any department within FTS
  • Ability to influence and negotiate within own department and across FT
  • Ability to supervise multiple skill levels of staff members in own and other locations
  • An educational assistance program to financially help employees seeking continuing education
  • Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employees dependents (spouses, children and dependent parents)
  • Employee Stock Investment Plan (ESIP)
2

Accounting Ops Supervisor Resume Examples & Samples

  • Supervise team productivity workload to achieve an effective balance, meet departmental goals and maintain quality assurance
  • Communicate with key suppliers to resolve pending issues and facilitate a positive working relationship. Note supplier trends and needs to improve processes and reduce defects
  • Develop and maintain strong relationships with key customer/supplier contacts, both internal and external
  • Participate in coaching and mentoring of team including development of soft skills and competencies so that each employee has the opportunity to maximize their potential
  • Support management with addressing employee related issues; producing developments plans, training curriculum and job aids
  • Approve A/P financial transactions and pay cycles adhering to all internal and Sarbanes controls
  • Act as trainer and mentor for team members
  • Bachelor degree in Business or other related fields is highly preferred
  • Supervisory or direct management including employee development experience (5+ direct reports)
  • 1+ year of high volume A/P & invoicing experience including paperless
  • Intermediate to Advance MS Excel skills (v-lookup, pivot tables, data manipulation, if statements, advance formula)
  • Strong relationship building/customer service experience (Internal & External); Proficient in MS PowerPoint
  • Process improvement exposure preferred
  • Fundamental accounting skills and experience with debits & credits, reconciliation, etc. preferred
  • Ability to collaborate and meet/exceed deadlines
  • Proficient in PeopleSoft and ImageNow software preferred
  • Reporting skills
  • Create and execute presentations to various levels of staff and management
  • Creative / innovative thinking skills
  • Ability to be flexible and adapt to change
  • Must be able to multitask and thrive in fast pace environment
  • Must have strong organization and time management skills
3

Tech Ops Supervisor Senior Resume Examples & Samples

  • Assures the quality status of service and installation cable services and products to customers
  • Assures the completion of scheduled work within budget by monitoring daily production of work completed
  • Provides direction and participates in the repair of major technical problems
  • Investigates theft of cable services complaints to verify nature of loss and recover equipment
  • Ability to carry and to use tools and equipment as necessary
  • Ability to climb poles using gaffs, hooks and climbing belt as needed
  • 3-5 years’ supervisory experience
  • Customer service and sales experience preferred
4

Tech Ops Supervisor, Senior Resume Examples & Samples

  • Gathers and provides feedback to management to maintain the integrity of the plant
  • Manages inventory control and maintenance by rendering vehicles, tools and material checks for BBTs
  • Keeps records and scheduling logs of daily field operations regarding technical personnel
  • Performs regular job inspections and ride-along with BBTs to monitor and assess technical and customer service job quality and performance
  • Assists in selecting, training, directing, monitoring performance of BBTs, appraises performance and recommends salary actions and promotions, and evaluating employees
  • Makes recommendations for improving department performance
  • Ability to communicate in person and by telephone
  • Ability to differentiate between different sizes and colors of wires
  • Ability to work while standing 50 - 70% of the time
  • Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds). Accommodation with 50- pound maximum lifting is available
  • College degree or three years of relevant work in CATV OPS required
  • Leadership skills a must
  • Good driving record and valid driver’s license
5

MB Default Ops Supervisor Resume Examples & Samples

  • Develops and communicates employee goals and objectives
  • Communicates line of business expectations to Chase’s foreclosure counsel
  • Partners with other departments to facilitate issue identification and resolution
  • Takes prompt decisive action on case progression, negotiation, and settlement
  • Communicates with senior management for issue identification and elimination
  • Identifies teams’ pipeline and outflow trends
  • Monitors goal-to-actual performance drivers
  • Identifies areas for efficiency gains
  • Assists in the development and deployment of training and materials
  • Monitors service level and quality standards
  • Assists in the development, maintenance, and testing of operating procedures
  • Identifies trends of legal issues and stays abreast of state procedural changes and impacts on processes
  • 4 + years experience in default loan servicing, especially foreclosure, loss mitigation and/or bankruptcy
  • Risk management experience
  • Superior negotiation skills
  • Experience reading/understanding loan contracts and documentation
  • Practical understanding of investor and GSE servicing contracts
  • Superior analytical skills
  • Superior verbal and written communication skills
  • 3+ years experience reading, researching, and analyzing loan origination documents, including title commitments and underwriting guidelines, title reports and policies, deeds, legal descriptions, closing instructions, and Closing Protection Letters
  • Proven ability to multi-task, prioritize and meet competing deadlines
  • Ability to take action decisively
  • Ability to grasp, analyze and communicate complex concepts
  • Strong PC skills, including Microsoft Office products
  • Superior ability to quickly adapt to change, learn and apply new processes and concepts
  • Display good judgment
  • Ability to operate in a systematic and logical manner
  • Ability to motivate self and others
  • Legal training / paralegal certification helpful
  • Title Insurance, Real Estate, Mortgage Broker training / licensure a plus
  • Previous experience providing testimony under oath
6

Tech Ops Supervisor Resume Examples & Samples

  • Provides quality internal and external customer service surrounding the Company values
  • Supervises installation and fulfillment function
  • Serves as role model for subordinates in all areas of the business
  • Actively supports the training and development of subordinates
  • Promotes safety awareness among employees and assures compliance with safety regulations and reporting. Ensures that subordinates have proper safety equipment and follow safety policies. Ensures that disciplinary action regarding violations of safety policy are enforced
  • Supports and drives the development of the technical operations sales culture
  • Interviews, coaches, trains, monitors and evaluates broadband technicians fostering a team environment
  • Spends majority of time in the field observing, supporting and developing technicians. Rides with BBTs to monitor and assess technical and customer service performance and quality
  • Assures the quality of installations repairs meets company standards and customer expectations
  • Assures the completion of scheduled work by overseeing daily activities
  • Manages contract labor utilization and supervises contracted installers
  • Provides direction and participates in the repair of escalated technical issues
  • Helps resolve complex customer issues
  • Manages tech performance metrics, evaluates performance gaps and develops techs knowledge, skills and abilities to meet company and customer expectations
  • Monitors system key performance indicators, and manages operations to meet or exceed system goals
  • Manages inventory control and maintenance by performing vehicle, tools and materials inspections for BBTs
  • Manages day-to-day fleet operations
  • Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters)
  • Ability to work in confined spaces such as crawlspaces and attics by crawling, bending, reaching, twisting
  • Ability to lift up to 75 pounds. Accommodation with 50- pound maximum lifting is available
  • Field service experience with broadband installation
  • SCTE Broadband Premise Installation (BPI) Certification
  • In-depth knowledge of broadband installation technology, methods and procedures
  • Knowledge of basic mathematics and electronics
  • Skill in using a Windows-based computer
  • Appropriate valid driver’s license and driving record within Company standards
  • Bi-lingual proficiency preferred in some locations
7

Credit Ops Supervisor Resume Examples & Samples

  • Process all loan payments and process all loan related maintenance requests in the system, Book all staff loan
  • Overall management of the units ensuring compliance with internal policies and procedures, local regulations. This includes maximum resource utilization (including capacity planning), error free processing, quality customer service, training and coaching staff and coordination of workflow within units. Ensure full support of new product launches, systems, and process improvements. Ensure to have streamlined processes in place. Ensure productivity growth within the unit
  • Ensuring that all regular reports, MISes are prepared accurately and in time
  • Support and control the activities outsource to the Poland team
  • Communications to staff regarding business directions, policies, new procedures, product offerings, initiatives and compliance plans, procedures
  • Ensuring day to day administration of the unit with respect to the applicable personnel policies
  • Ensure continuous improvement of people through trainings and information distribution
  • Coordinating process improvements and system enhancements relating to efficiency increase and cost cutting on operations’ side. Use Rainbow system capabilities and come up with process reengineering ideas, how we could perform our processes better in more efficient way
  • Organize daily work and coordinate staff assignments to achieve optimal effectiveness and efficiency
  • Make sure that all processes are controlled according to the relevant procedures, like Operational Minimum Control Standards, MPP procedure etc
  • Proactively manages responses to requests and deliverables with internal and external clients and vendors
  • Prepare all the related support documents, business process flows for the supported CLMS and ALS Rainbow modules
  • Assist in testing of the Rainbow in BAU/regression tests
  • Liaise with Hungarian, Polish, teams/SMEs, regional IT groups/SMEs, testing teams
  • Participate in implementation activities. This might involve in certain cases weekend or off-business hour activities also
  • Assist process, procedure creation, training material preparation
  • Support control of system parameter changes process
  • Support development of automations
  • Take part of development/standardization requests (BRD, FS, OPPM)
  • Build cooperation with co-departments, maintain Core Ops branding
  • Keep Core Ops informed of new initiatives and changes of the processes s/he is responsible for and co-operate with other departments in improvement
  • Co-operate with Core Ops Managers to meet common goals
  • Ensure that predefined Core Ops members have a yearly training plan
  • Coach and develop all team members dedicated to him/her
  • Capture and escalate all problems to the Credit Initiation Manager and Acting Consumer Operations Head
  • Build and lead a risk-focused culture within service area
  • Handle emergency issues
  • Ensure EUCs are handled as per requirements
  • Engagement: take ownership for the managed team (incl. Team members in both Active and Passive status) and implement Citi people management practices to ensure excellent employee experience in the course of the entire employee lifecycle (e.g. regular team and individual dialogues, development opportunities, “Voice of Employee” actions, etc.)
  • Excellent knowledge of asset products and all related policies
  • At least 3-year experience in operations
  • Knowledge and background of banking products
  • Knowledge of Citibank systems and policies
  • Good communication and influencing skills (verbal and written)
  • Creative problem solving and combination skills
  • Productivity / project management skills
  • Organization, planning and time management skills
  • Demonstrated success in managing others
  • Highly self-motivated, a strong performer; able to use own initiative and take lead to devise creative solutions
  • Ability to troubleshoot complex issues
  • Flexibility to respond quickly to high criticality situations and to deal effectively with customers
8

Acctg Ops Supervisor Resume Examples & Samples

  • Identify and implement improvement in controls and processes
  • Perform and assist in control execution and SOX Testing
  • Responsible for end to end ownership of Distributor Accounts
  • Ownership of high level volume analytics & providing insight to management
  • Provide support to Team and Sales organization on Distributor related inquiries ensuring issues are resolved promptly
  • Assist with EPM system process & new Distributor set ups
  • Manage special projects & provide support with ad hoc projects
  • Bachelor's degree in Accounting with 2+ years of related experience
  • MBA/CPA preferred
  • Strong analytical & critical thinking skills
  • Ability to independently identify critical issues and provide solutions
  • Ability to function effectively in a team environment
  • Innovative thinking
  • High level of enthusiasm
9

Ops Supervisor Hauling Resume Examples & Samples

  • Understand missed pickup goals and meet or exceed expectations related to those goals
  • Minimum of 1 year of lead or supervisory experience
  • Bachelor’s degree in a business related field
10

ORD Ground Ops Supervisor Resume Examples & Samples

  • Qualified to perform all aspects of ground operations including loadmaster, hazardous materials, deicing, fueling, catering, security, etc
  • Perform quality control audits of flight folders to ensure compliance
  • Keep management informed of any operational issues that may affect/impact operational performance
  • Ensure our customers/vendors are current with all operating requirements and focus items affecting ground operations
  • Responsible to ensure reliability, performance and safety goals for our customers and vendors are achieved
  • Perform other duties as assigned, including GSE and UGSE maintenance
  • Must be qualified in all areas of ground and 747 operations
  • Ability to meet the demands of varied responsibilities and deadlines
  • Computer skills working with Microsoft Office or comparable software
  • Previous management/supervisory experience preferred
11

Digital Ops Supervisor Resume Examples & Samples

  • Manage the overall digital fulfillment process with all functional areas including responsibilities to create and enhance the most effective workflow designs for digital products
  • Oversee fulfillment of all Digital Orders through various operational workflows in place
  • Key point of contact for digital operations functions within the local ROC
  • Manage and coordinate training process and rollout of new products with NOC, Local Operations Team and Digital Service Bureau to ensure proper execution of order processing, content processing and technical fulfillment
  • Partner with necessary resources to test features and functionality of new products in each market
  • Ensure fulfillment/verification processes in for full SOX compliance
  • Indirectly supervise other operations personnel involved in digital processes
12

Ops Supervisor Resume Examples & Samples

  • Serve as point of contact for multiple sites on program/contract operations and personnel activities
  • Provides supervision, guidance and control for the efficient utilization of personnel assignments and their performance, morale and for the overall welfare of all contract personnel
  • Compile and submit operational status reports to senior management on program issues. Works with multi-functional team to identify operational deficiencies and recommend various approaches for resolution of outstanding issues and task order requirements
  • Knowledge of the functions and operations of major U.S. Military Commands
  • Attention to detail and ability to handle multiple tasks independently
  • Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.)
  • Two (2) years experience in operational positions or related fields may be substituted for each year of the four (4) years of college
  • Six (6) or more years’ experience in DOD and/or civilian operations or personnel supervision required
13

BDS Ops Supervisor Resume Examples & Samples

  • BA/BS degree and 5 years industry experience
  • Proficient with Microsoft Excel is strongly preferred
  • Experience with market data- Fixed Income and Equity products is strongly preferred
  • Experience with contracts preferred
14

Ops Supervisor Metal Coating Resume Examples & Samples

  • Supervises employees in the manufacturing of Specialty Coating products
  • Implements existing production work instructions and updates when necessary to produce products within specifications
  • Manage and Improve Ops KPIs
  • Interface with Quality, Engineering and IT to ensure prompt shipment of product. And manage the plant operation planning and warehousing
  • Maintaining 5S activities at a high level within the department through the involvement of all team members
  • Work with the Engineering group to maximize utilization of space designated for specific operations area
  • Build Quality into all aspects of work by maintaining compliance to all quality requirements
  • Helps develop, update and maintain procedures and documentation for all Quality Systems
  • Accompanies auditors in manufacturing. Recommends and implements action plans to correct deviations noted during audits
  • Establish and support a work environment of continuous improvement that supports the companies Quality policy, Quality System & the appropriate regulations for the area
  • Works with EHS to identify significant environmental impacts of plant operations and to establish goals and targets around significant environmental impacts
  • Administration duties which include Time and attendance, Holiday planning, etc
  • Minimum 5years experience in a manufacturing environment; preferably with exposure to coating process such as PVD or Sputter or CVD industry
  • BS/MS Engineering degree in engineering
  • Team player attitude with a desire for excellence and continuous improvement
  • Oversea training should be available - plan to have process training in US
  • Flexible - ability to rapidly respond to new situations and perform multiple tasks
  • Creative/innovative thinker and observer - quickly assesses problems and implements responses
  • Ability to interact with cross-functional teams
  • Good written and verbal communication skills in English
  • Experience with SAP and SPC system such as Camline a plus
15

Reimbursement Ops Supervisor Resume Examples & Samples

  • Provides daily operations support to frontline staff to effectively respond to escalated issues and complex cases referred from pharmacy specialists, reimbursement specialists, and customers
  • Monitors workload and assigns daily work to frontline staff to ensure productivity levels are achieved
  • Evaluates current policies and procedures and develops improved standardized processes related to Reimbursement services in order to maximize productivity and quality excellence thus achieving department objectives
  • Interacts with various departments, as needed, to support ongoing Reimbursement activities and quality improvement efforts
  • Administers company and local business unit policies in a consistent and fair manner
  • 2 - 3 years of call center experience preferred
  • ICD-9, HCPCS, CPT experience
16

Securities Ops Supervisor Resume Examples & Samples

  • Manages the Mutual Fund Trading and Cash Management/Sweeps environment to protect the production systems critical to the success of the business
  • Ability to perform all departmental tasks proficiently to provide support when staffing resources are challenged
  • Support department manager in resource delegation and deployment
  • Selects, trains, develops and leads an efficient and effective processing team
  • Identifies and recommends cost-saving and continuous improvement initiatives within the processing area
  • Develops and implements team standards and procedures that support departmental standards and procedures
  • Ensures and enforces necessary controls are in place to mitigate risk to the firm
  • Excellent presentation skills
  • Demonstrates the ability to lead by example and motivate professional level staff
17

BDS Ops Supervisor Resume Examples & Samples

  • Financial experience preferred
  • Strong customer service and multitasking abilities
  • Ability to manage a small team preferred
18

MFG Ops Supervisor Resume Examples & Samples

  • Supervises MFG Ops personnel and ensures all staff are trained to support the operations, planning and execution process
  • Provides daily supervision of operations to develop and maintain final product schedules in support of clinical and commercial manufacturing
  • Monitors and tracks manufacturing process activities to ensure proper execution of production schedules
  • Ensures plant resource calendars are maintained and internal SOPs and guidelines are adhered to when removing or re-instating a resource in the scheduling system
  • Manages exceptions with regard to planning and execution and is responsible for issue escalation and resolution per the internal guidelines
  • Oversees the creation and management of daily coordination meetings with all cross functional teams
  • Develops and maintains SOPs, work instructions, and internal business guidelines required to support the business processes and goals
  • Assists in the development and maintenance of capacity planning models and long-range production schedules
  • Represents department in cross-functional teams and projects
  • Selects, develops and evaluates personnel to ensure functional objectives are met
  • Provides management with business intelligence and reports for key business performance indicators
  • Bachelor’s degree, higher education preferred
  • Typically 5-7 years related experience with operations management in a finite scheduling environment
  • 3-5 years cGMP experience, biopharmaceutical experience preferred
19

Ops Supervisor Resume Examples & Samples

  • 35% - Oversee safety, food safety, turnover, hiring, training (people activities)
  • 15% - Oversee labor force activities in achievement of production requirements
  • 10% - Oversee product outcomes, quantity and quality, timing and scheduling of production
  • 1 year experience in food production environment
  • Comprehensive knowledge of plant operations sufficient to guide and train employees
  • Knowledge of process control systems relative to food safety, safety, operations
  • Bilingual - Spanish/English
20

Loan Ops Supervisor Resume Examples & Samples

  • Work closely with Loan Officers, Lending Assistants, Branch Managers, Market Presidents, and other Bank staff to promote communication and ensure quality service delivery to the Bank and customers on loans
  • Leads, trains and supervises staff; implements systems and procedures to ensure accurate and timely processing; communicates with bank management to continuously promote efficient and accurate processes and workflows
  • Monitors the overall direction, coordination, and evaluation of the Commercial Booking and Doc Review staff
  • Ensure proper segregation of duties as necessary in accordance with audit compliance
  • Respond to internal and external audit requests and assist in/prepare response to audit findings and ensure processes or procedures are enhanced as necessary to resolve any findings
  • Ensure all SLAs are met including Booking, New Note, and Doc Review
  • Report daily metrics for Booking, NNA, Doc Review, Exceptions Clearing, Tested Covenants
  • Ensure imaging systems are handled timely, effectively and accurately
  • Perform review and approval of staff GL batch entries, cross-application entries, in compliance with Accounting and Audit requirements
  • Perform vendor management review and audit as necessary to ensure vendors Commercial Loan Ops work with are performing as expected and in compliance with Bank and Regulatory requirements
  • Provide reporting on staff metrics, issues, etc. as necessary to Management
  • Become a SME (Subject Matter Expert) on onboarding functions, and be available to other Loan Ops staff and other Bank staff to assist in resolving loan questions, problems, corrections as necessary
  • Remain up-to-date with and aware of changes in compliance and regulatory requirements, acting as Commercial Loan Operations point person with Compliance for implementing any reviews and changes
  • Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s)
  • Participates in special projects and assignments and performs other duties as assigned
  • Bachelor’s degree in Business or related field and at least 5 years banking experience in a loan operation department required or an equivalent combination of education and experience
  • Two or more years of previous supervisory experience preferred
  • Knowledge of loan accounting and Jack Henry software system preferred
  • Proficient use and knowledge of Microsoft Windows operating system & Microsoft Word, Power Point, Excel and Outlook
  • Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing with senior executives, business unit management and staff, state and federal regulators and officials and significant business partners
  • Strong ability to read, analyze and interpret financial reports and legal documents; performs complex calculations; effectively researches, analyzes and evaluates information to make decisions, solve problems and achieve goals; strong project management skills desired
21

Ops Supervisor Resume Examples & Samples

  • Supervises all activities associated with a limited agenda of an operating department’s day-to-day production regimen
  • Acts as an escalation point for teams, supporting all customers to ensure a high level of customer satisfaction
  • Manages operational workflows; meet internal and external SLA’s (Service Level Agreements)
  • Provides reports and updates to management as assigned or requested
  • Supports and administers various departmental and corporate policies consistent with the company’s core values and philosophies
  • Ensures all processes meet HIPAA and Government security requirements with regards to sharing/storage/PHI (Personal Health Information)
  • Develops and maintains work procedures, schedules and workflow
  • Organizes and leads team meetings
  • Ability to handle pressure and with deadline oriented project demands as well as manage multiple initiatives
  • Ability to perform calculations, problem solve and use reasoning
  • Ability to apply existing knowledge of health care marketplace including commercial and government insurance health plan organizations and HIPAA guidelines with their associated security requirements
  • Ability to work independently to meet predefined production and quality standards
  • Health care related certifications preferred, technical certifications preferred
  • 2 yrs HMS experience that includes 1 yr experience with proven leadership skills (i.e. Team Lead or similar position) and 2 years additional professional work experience
22

Ops Supervisor Resume Examples & Samples

  • 30% - Operational Leadership – Ensure effective and efficient operations with a culture of continuous improvement. Maintenance the production practices that support the food safety program in the facility. Monitor product quality and production operations to meet customer expectations
  • 30% - Safety – Champion safety processes, ergonomic efforts and creating an environment where all team members hold each other accountable for keeping their co-workers safe. Actively work to prevent/eliminate hazards that cause injury or illness
  • 20% - Engaged Employees – Create an environment where all are expected to be active members of the team and involved in the business. Recognize and celebrate the successes. Challenge people to be better than they thought possible. Create opportunities for growth and development. Ensure an inclusive environment that is representative of the local market
  • 20% - Continuous Improvement – Identify and drive the Continuous Improvement opportunities with the ability to lead Continuous Improvement teams independently
  • Bachelor’s degree OR 3+ years’ experience in a manufacturing role
  • Bi-Lingual (English/Spanish)
  • 3 years previous supervisory experience