Outsourcing Manager Resume Samples

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T Gutmann

Toney

Gutmann

4956 Marcelina Bridge

Los Angeles

+1 (555) 980 4702

4956 Marcelina Bridge

Los Angeles

Phone

p +1 (555) 980 4702

Experience Experience

Phoenix, AZ

Outsourcing Manager

Phoenix, AZ

Fahey, Medhurst and Beahan

Phoenix, AZ

Outsourcing Manager

Supervise the work of others in the Outsourcing Department
Review management accounts files
Liaise and communicate with clients
Assist the Outsourcing Partner generally
Be proactive in the promotion of the department to existing and potential clients
The development of Outsourcing staff
Informing and advising staff on firm developments

Chicago, IL

Outsourcing Manager, Europe

Chicago, IL

Boyer, Walker and Kub

Chicago, IL

Outsourcing Manager, Europe

Provide group goals status, issues and risks reports to management
Responsible for the management of the outsourcing team in Europe
Align outsourcing workflows and schedules with other stakeholders
Proven track record in the successful implementation of outsourcing processes, vendor management, and budget control methodology
Monitor key performance indicators and take action as necessary
Responsible for the European outsourcing budget, strategy, plan, and team objectives
Responsible for the timely delivery of outsourced services for all Blizzard Entertainment games and related material in Europe

present

Phoenix, AZ

Outsourcing Manager / Senior Mgr

Phoenix, AZ

Roberts, Kreiger and Smitham

present

Phoenix, AZ

Outsourcing Manager / Senior Mgr

present

Negotiate change orders and ensure providers adhere to contract terms. May assist with vendor key personnel evaluation
Negotiate final scopes of work, pricing, and payment schedules with input from functional stakeholders in development, finance and legal
Create and maintain outsourcing SOPs, RFP templates, Change Order and Change Notification Form trackers, Confidentiality Agreements (CDAs), Master Service Agreements (MSAs) and project-specific agreements
Develop cost estimates for study scenarios, forecast full study budgets and keep them up-to-date, working closely with each study manager. Assist study managers with preparing accruals
Ensures that expectations within and between organizations with regard to establishing costs, budgeting and reporting, invoicing, turnaround times, contractual documentation and approach, payment schedules and other business practices are established and managed
Lead and manage the Request for Proposal (RFP) process for outsourced providers, ensuring a thorough evaluation and selection process
Focus on recognizing efficiencies identified through process improvements

Education Education

Bachelor’s Degree in Print Technologies

University of California, Los Angeles

Bachelor’s Degree in Print Technologies

Skills Skills

In depth knowledge of software architecture and the C coding language
Critical thinking and ability to get things done
Able perform to standards with guidance within a month of start
Strong communication and organizational skills
Develops Commodity Strategies to optimize quality, cost, and supply to support Knoll North American Office business goals
Excellent understanding of the clinical development process and the management of clinical trials
Excellent understanding of common pricing and contracting models for clinical services
Excellent financial understanding as it relates to contacts and cost reductions
Demonstrated ability of completing projects on time and within budget
Excellent influencing and negotiating skills

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15 Outsourcing Manager resume templates

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Outsourcing Manager, GSS Resume Examples & Samples

Initiate and develop outsourcing solutions for internal teams
Demonstrate project management experience including planning, creative development, execution, measurement, optimization of projects
Guide the vendor selection and negotiation process
Drive legal, financial, technological aspects of outsourced programs
Prioritize and deliver timely, high quality work

Outsourcing Manager Resume Examples & Samples

3+ years of experience negotiating contracts for Investigator Initiated/Investigator Sponsored trials
Able perform to standards with guidance within a month of start
Prior experience in Oncology

Outsourcing Manager Resume Examples & Samples

Supervise the work of others in the Outsourcing Department
Review management accounts files
Liaise and communicate with clients
Assist the Outsourcing Partner generally
Be proactive in the promotion of the department to existing and potential clients
The development of Outsourcing staff
Informing and advising staff on firm developments
On the job training
Providing support to staff within the department and reviewing their portfolios periodically to ensure a reasonable allocation of work is maintained
ACA/ACCA qualified or equivalent
Good technical experience to meet existing client needs and the potential to gain new client work and to effectively develop staff to fulfil client requirements
Prior experience of working in an outsourcing department
Prior experience of People management/supervision and training skills

Outsourcing Manager, Europe Resume Examples & Samples

Responsible for the European outsourcing budget, strategy, plan, and team objectives
Lead vendor evaluation and selection process, including generation of RFI and RFP
Responsible for the management of the outsourcing team in Europe
Act as the primary contact with external localization and QA partners
Responsible for the timely delivery of outsourced services for all Blizzard Entertainment games and related material in Europe
Align outsourcing workflows and schedules with other stakeholders
Ensure that feedback on outsourced services is taken into account and quality standards are being upheld
Monitor key performance indicators and take action as necessary
Provide group goals status, issues and risks reports to management

Outsourcing Manager Resume Examples & Samples

Bachelor's Degree, Commercial Diploma or equivalent or, experience working in the pharmaceutical industry within a contract management organization
5+ years of experience in Drug Development in Pharmaceutical Industry or with a vendor/provider
Excellent understanding of the clinical development process and the management of clinical trials
Excellent understanding of common pricing and contracting models for clinical services
Excellent financial understanding as it relates to contacts and cost reductions
Excellent understanding of contracts

Outsourcing Manager Resume Examples & Samples

Influence line functions and support the development and updating of department processes and tools
Member of cross-functional teams- may lead mtgs. as appropriate and influence line functions 20. Update tracking system with all contracts/cost information, and maintain an electronic library of previously negotiated contracts
Maintain business intelligence through monitoring outsourcing environment & awareness of industry trends

TPG Outsourcing Manager Resume Examples & Samples

Good working knowledge of BNY Mellon, and its component business lines is a distinct advantage
Strong working knowledge of the current regulatory environment is also important
Strong project management skills, with proven ability to deliver
The successful candidate will need to quickly develop a good understanding of Compliance, Legal, Tax, Risk, and other matters pertaining to Outsourcing in order to drive the assessment of proposals, and tobe able to offer effective aid and assistance to business lead customers
Ideally a graduate or equivalent

Outsourcing Manager Resume Examples & Samples

Strong negotiation skills/diplomacy
Fluent English (oral and written)
Responsible for negotiating the best possible rates for outsourced activities
Responsible for legal review of all contracts executed
Responsible for ensuring all requirements and approvals for contract execution are in place prior to execution

Outsourcing Manager Resume Examples & Samples

Strong understanding of software life cycle and supporting processes
Experience with software engineering tools
Experience with metrics data collection and reduction
Ability and experience leading a team
In depth knowledge of software architecture and the C coding language
Experience with real-time embedded operating systems
General experience with hardware design
Flight Controls experience
Electric and Hydraulic motor controls experience
Closed loop algorithm control experience
Experience with TI ARM and DSP families
Experience with Matlab/Simulink©

Outsourcing Manager Resume Examples & Samples

Author, negotiate, execute and manage the contractual documents needed to effect the selection of the optimal external service provider (ESP)
Ensure ESP selection is based on current category strategy, value added services, cost avoidance and savings opportunities
Negotiate contract terms, scopes of work, pricing and payment schedules. Ensure agreements are commercial advantageous to Novartis while minimizing risk through close collaboration with functional partners such as legal, finance, and QA
Assist clinical teams in defining scopes of work (SOW) for both original contracts and amendments
Assist clinical teams in budget development for ESP. Responsible for complete contract packages for clinical ESP activities
Secure all necessary approvals to ensure compliance to SOX and company procedures
Utilize a contracting workflow system (Roadrunner) to track contract progress and status
Report out on a set cadence tracking metrics and suggested process improvements
Manage traffic of contractual documents to ensure timely and compliant execution
Contribute to vendor audit requests and facilitate corrective action plans
Ensure ESPs are delivering in line with expectations and contracts
Participate in initiatives to drive department objectives. Participate in initiatives related to Global Development objectives

Outsourcing Manager Resume Examples & Samples

Identify best-in class outsource partners and build relationships on behalf of the studio
Recruit and manage a team of outsource artists, provide performance coaching and set deliverables
Match project scope against outsourcing requirements and produce suitable project plans
Manage the outsourcing budget and outsourcing pipelines and workflows with a focus on efficiency and quality
Ensure work is delivered on time and to expected budgets and quality bar by partners

Outsourcing Manager Resume Examples & Samples

Managing the Outsourcing Process, maintaining Outsourcing Minimum Standard and dashboards
Risk Management compliance and educating the business of on-going outsourcing requirements
Maintaining Outsourcing Standards
Relationship Management; such as continuously developing a strong working knowledge of evolving regulations, obligations and business objectives around Outsourcing principles
Excellent knowledge of outsourcing risk management practice including regulatory requirements
Experience in developing and implementing risk management related policies and processes
Ability to understand and articulate the commercial benefits of effective Outsourcing risk management
Analysis through Excel

Outsourcing Manager Resume Examples & Samples

More than 2 years acquired in managing Call Center operations that enabled to develop
Knowledge of the stakes at running Call Center operations
Experience in managing external partners that enabled to develop
Mastery of coaching and skills improvement
Team spirit, as a leader and as a participant in the management team
Ability to take strong decision when required

Outsourcing Manager Resume Examples & Samples

Minimum BS/MS degree. Advanced degree a plus
Demonstrates in depth business/product knowledge, system knowledge and services outsourcing
Excellent communication skills in English, both oral and written, with the ability to articulate complex and sensitive issues to senior management
Demonstrates a deep understanding of outsourcing global related outsourcing compliance/ domestic regulatory requirement
Operational capabilities of suppliers management both onshore and cross broad spectrum of business types
Ability to organize and prioritize multiple deliverables while working independently and effectively in a large environment
Experienced in technology risk, business continuity, operational risk, supplier risk, or audit and controls, with strong understanding of supplier or third-party risk impact in a financial services company preferred
Preferred Candidate with 10+ years of relevant experience in operation, system application and network environment with solid information security knowledge a plus

Cro Outsourcing Manager Resume Examples & Samples

Provide operational expertise and strategic leadership, support, guidance and training to teams on all aspects of outsourced work
Ensure alignment of teams to the related BMS outsourcing strategies
Drive outsourcing and contracting activities by interfacing with operational teams, support groups and service providers for successful selection, contracting and execution of outsourced studies while ensuring compliance with regulatory standards, ethical practices, BMS outsourcing and procurement policies and procedures

Outsourcing Manager Resume Examples & Samples

Develops Commodity Strategies to optimize quality, cost, and supply to support Knoll North American Office business goals
Challenge status quo; explore new technologies, processes and ways of doing business. Integrate and develop new or visionary direction towards objectives. Responsible for driving a customer focused culture
Actively participate in new product development programs. Support (and lead as necessary) new product procurement activities ensuring that products are able to be sourced in a cost effective, environmentally friendly, efficient, and quality conscious way
Champion continuous improvement projects in designated area. Lead specific projects as required.Lead implementation of lean culture as a way of life
Perform other duties as necessary in support of business objectives. This position description is intended to guide the activities of the Senior Commodity / Strategic Sourcing Manager. It is not intended to limit the thinking and creativity of the person to the work of this function nor is it intended that this describe all the work that may be required of the person in this position
5 years or more procurement experience at a leadership level
Supplier Negotiations
Contract Negotiations
Lean
Quantitative & Qualitative Assessment
Communication (written & verbal)
Presentation and Analytical
Critical thinking and ability to get things done
Must be flexible to travel as needed

Outsourcing Manager Resume Examples & Samples

In this challenging task, your core responsibility will be to support the Department Nonclinical Drug Safety (NDS) in the outsourcing, contracting and monitoring of external nonclinical safety studies
Furthermore you will assist in the resource coordination of the department and be responsible for the scheduling and planning of external nonclinical studies
As Sponsor’s Study Monitor you will also be responsible for coordinating the administrative, logistical and scientific contributions to the review and approval of the study protocol and subsequent amendments for the CRO as well as for the study report
You will ensure that the CRO has the ability to conduct the study in accordance with the principles of GLP and that appropriate channels of communication between all those involved in conducting the study and the facility`s management are in place and documented
You wil monitor the conduct of the study and inform appropriate project team members regarding study progress
You will ensure appropriate communication on behalf of NDS Germany outsourcing team externally with the CRO as well as internally with the project team members
As member of the global outsourcing team for Development, you will be involved in the production and monitoring of the external budget and will participate in the appropriate meetings (GSPC, CRO Partnership Review Meetings etc.)
Supervising staff where assigned completes your role

Outsourcing Manager Resume Examples & Samples

Describe your experience managing or directing a program or operation
Describe your experience working with a diverse population as a consultant or sales representative
Advanced knowledge of bindery and mailing services and operations
Greater than three years of offset, digital and specialty print sales
Bachelor degree in print technologies, management, or the equivalent OR three years of offset print production and two years of print production sales
Experience with offset print estimating and databased programs and reporting

Outsourcing Manager / Senior Mgr Resume Examples & Samples

Proactively manage outsourcing contracting activities, ensuring adherence to the outsourcing strategy, company policy and procedures, as well as legal, government and regulatory requirements where relevant
Build partnerships with clinical development leadership, procurement, project management, legal, finance, and other departments as appropriate to ensure that outsourcing and contracting needs are met and handled in an optimal and efficient manner
Lead outsourcing activities for assigned clinical programs, studies and/or functions
Establish and support Array-vendor relationships. Contribute to the development of an established preferred clinical vendor list. May serve on preferred provider committees and/or governances as needed
Focus on recognizing efficiencies identified through process improvements
Meet with study managers, functional managers, and QA as needed to ensure vendors are meeting expectations and review progress against contract
Create and maintain outsourcing SOPs, RFP templates, Change Order and Change Notification Form trackers, Confidentiality Agreements (CDAs), Master Service Agreements (MSAs) and project-specific agreements
Create, maintain and modify Purchase Orders to match final vendor budgets and internal budget allocation practices
Ensures that expectations within and between organizations with regard to establishing costs, budgeting and reporting, invoicing, turnaround times, contractual documentation and approach, payment schedules and other business practices are established and managed
Develop cost estimates for study scenarios, forecast full study budgets and keep them up-to-date, working closely with each study manager. Assist study managers with preparing accruals
Work closely with finance to assure the assumptions for studies are aligned between finance and clinical forecasting
Administer clinical trial insurance as necessary on global programs
Review invoices of significance against vendor contracts to ensure accuracy against contracts
Lead and manage the Request for Proposal (RFP) process for outsourced providers, ensuring a thorough evaluation and selection process
Negotiate final scopes of work, pricing, and payment schedules with input from functional stakeholders in development, finance and legal
Approve clinical patient contract and budget negotiating parameters for CROs
Negotiate change orders and ensure providers adhere to contract terms. May assist with vendor key personnel evaluation
BS/BA in Life Sciences/Business/Finance or related field, or equivalent industry experience
5+ years of global vendor management and/or contract management experience, preferably with vendors supporting clinical trials (level determined by experience)
An understanding of study budgets, including initial creation, forecasting, accruing and reconciliation, is necessary
Previous experience working with clinical operations and finance is a plus
Understanding of GCPs and applicable regulatory and legal requirements governing the conduct of clinical trials
Can negotiate skillfully in tough situations with both internal and external groups
Effectively copes with change and is comfortable changing direction and leading through periods of ambiguity
Advanced MS Office skills, notably Excel
Travel < 20%

Outsourcing Manager Resume Examples & Samples

Demonstrates knowledge of the industry, vendor base, and regulatory issues. Builds content of the contract; negotiates multi-layered terms. Focuses at the service, study, and program level. Works across all phases of clinical trials, across programs, and at the local and cross-regional level. Provides critical evaluations and implications of decisions. Understands vendor relationships and works closely with the Relationship Management Team
Acts as liaison within Finance, Legal and other internal Celgene functions and outside consultants to resolve issues and provide information, as required, facilitating contract negotiation and issue resolution ensuring that such contracts are consistent with Celgene quality, business, and corporate business objectives
Oversees the CRO outsourcing vendor selection process by managing the on-site operational assessment of vendors being considered
Prepare and maintain contract documentation files to ensure inspection readiness. Update database with all agreements/contracts/budget information
Identifies and recommends additional measurable cost-reduction programs for potential future development and implementation
Provides understanding of procurement principles, legal language and vendor selection criteria. Capitalizes on strengths of relationships/networks to effectively negotiate and influence
Actively participates in cross functional teams/complex projects. Manages the development and implementation of new processes, procedures and/or systems to improve organizational efficiencies and cost controls. Responsible for the management of other ad hoc special projects as they arise. Required to keep informed of industry trends and newsworthy happenings, company product pipeline progress, and overall financial position of the Company in order to provide meaningful support and input into the Outsourcing strategy and its implementation plan
Establish performance standards and operational guidelines; generate/improve/standardize contract and budget templates; and track change orders and budget modifications. Establish/monitor cost metrics; contract database and evaluation tools. Interface with study teams and therapeutic heads on project objectives and timelines. Negotiate vendor budgets and payment schedules and manage the process. Participate in vendor site audits
Facilitate/improve CRO/provider management, contract negotiation and change order management to increase project efficiency, quality and the timely achievement of deliverables; monitor consistency across providers and programs and ensure cost-effective outsourcing. Establish quality metrics and vendor key performance indicators. Resolve issues related to vendor/sponsor conflict
Build relationships with external and internal participants in the outsourcing and contacting process. Act as primary liaison with clinical project teams for outsourced projects

Internal Outsourcing Manager Resume Examples & Samples

Assess global performance(15%) - identify, maintain and evolve global assessments for how effective and efficiently the global internal outsourcing system is operating, both current and planned. This includes understanding and assessing volumes, key processes, resourcing required to deliver and identifying priority opportunities to add value. Includes generating actionable insight, communicating status, and making / shaping compelling proposals for action
Product design and build (15%) – support the design and build global processes, tools, systems and guidance to optimise the efficiency of global internal outsourcing. Each global process / tool to have clear performance targets which they are designed for and managed to (these targets will including simplicity of design, cost of operation and highly rated usability)
Product implement and operate (20%) – implement and operate global processes, tools, systems and guidance so that they meet their performance targets. Includes development of roll-out / change plans; training and communicating changes into local operators; keeping procedures and supporting reference material up to date (including global process catalogue); monitoring the performance of each item; generating action plans to correct performance gaps and implementing corrective actions
Improve products (20%) – use insight from assessing global performance, and activity in 3 to identify, design and implement enhancements across the global process catalogue. This to be done in conjunction with the main business user community to agree priorities, designs and enhancements
Report on performance (15%) – provide reports on 1-4 to provide consolidated views on volumes, processes and overall effectiveness and efficiency of global internal outsourcing. Make periodic assessments of the state of health of the Bank’s management of its internal outsourcing environment. Draw out actionable insights and make recommendations for improvement
Understand needs; provide advice & support (15%) - working with BU’s, legal entities, functions, senior management, auditors, regulators to establish and maintain rapport, understand their needs and to communicate effective responses which are well understood and accepted

Senior Outsourcing Manager Resume Examples & Samples

10+ years of financial services industry experience required
Knowledge of relevant local and global regulation and internal policies
Experience with major outsourcing partners
Experienced in supply chain and service management concepts
Passion, humility, integrity, positive attitude, mission-driven, and self-directed
Ability to work under pressure, tight deadlines and with unexpected requirement changes

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