Product Manager, Digital Resume Samples

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K Buckridge

Kip

Buckridge

27799 Schmidt Shore

Philadelphia

+1 (555) 372 5954

27799 Schmidt Shore

Philadelphia

Phone

p +1 (555) 372 5954

Experience Experience

Detroit, MI

Product Manager Digital Analytics, Iplayer

Detroit, MI

McDermott, Corkery and Ritchie

Detroit, MI

Product Manager Digital Analytics, Iplayer

Providing occasional help, support and training to other team members on analytics
Working with the editorial and Media Planning teams to incorporate analytics into their processes
Working with our main digital analytics team to evaluate and/or implement new tools and systems
Talking to other teams and partners to make sure everyone will get the reporting they expect
Developing and managing the business analyst who reports to you
Maintaining a roadmap of analytics work in iPlayer
Helping prioritise changes we'll make to the site, based on data we've gathered

New York, NY

Senior Product Manager, Digital

New York, NY

D'Amore, Schumm and Watsica

New York, NY

Senior Product Manager, Digital

Assisting the development of business cases
Develop and measure product KPIs, derive key insights, and devise and execute experiments and multivariate tests to find product solutions
Write and consult on product specifications, manage design challenges and execute agile product delivery
Support product launch readiness with engineering, sales, support, marketing, finance, legal, channel, procurement, PR and AR teams; ensure proper product naming, positioning, messaging, pricing, customer on-boarding, customer billing and delivery of collateral
Engage with customers and partners to deliver roadmap updates, get product feedback, feed that information back into technology development process, and continuously identify next set of opportunities working closely with the internal and external clients
Lead and influence cross-functional teams to manage the product lifecycle, including executive stakeholders, direct reports and colleagues in program management, business intelligence, development, quality assurance, brand management and frontline support
Develop and measure product KPIs, derive key insights, and devise and execute experiments to find product solutions based on adoption and customer satisfaction rates, financial performance, funnel conversion and falloff points, team performance and platform technical performance

present

Houston, TX

Senior Product Manager Digital Payments Mobile

Houston, TX

Goyette Inc

present

Houston, TX

Senior Product Manager Digital Payments Mobile

present

Monitor product performance against established quality factors
Development and distribution of Sales Tools
Product Development and Enhancement
Conduct Market Segment Studies – Product Development (Steering & Advisory)
Set market delivery expectation of quality and timeliness factors. Establish agreed upon quality indicators with Operations for product delivery
Support product specific Business Developments
Product development lifecycle ownership

Education Education

Bachelor’s Degree in Business

The University of Texas at Austin

Bachelor’s Degree in Business

Skills Skills

Extensive experience/ability to influence and negotiate with individuals outside span of control
Ability to think strategically while delivering tactically
Strong interpersonal, communication and critical thinking skills
Ability to develop product strategy and roadmaps to achieve growth targets
Ability to effectively network, partner, influence and build relationships with key business partners, both internally and externally
3+ years experience in developing products within the Mobile space Understanding of current payment industry trends and issues
Self-motivated and proactive
Experience working in matrix management and multi-site environments
Priority management and time management skills
Experience analyzing financial data, P&Ls, and product performance metrics

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15 Product Manager, Digital resume templates

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Product Manager, Digital Bank Resume Examples & Samples

Prior experience in the development or delivery of online, mobile or consumer application technology
Experience in at least one of the following industries
Excellent communicator with solid written, presentational, and verbal delivery skills
Ability to break down complex data structures into simple components
Comprehensive project manager able to direct multiple work streams simultaneously
Display independent initiative, and comfort working in a fast paced environment
Strong analytical and industry research skills
5 - 8 years of professional experience in consumer technology, banking, and/or wealth management
Strong familiarity with mobile and online technologies
Proven track record of successful project execution
Demonstrated track record of ability to collaborate both across the organization and with 3rd party partners
Experience in public speaking is a plus
Programming experience is a plus

Associate Product Manager, Digital Products Resume Examples & Samples

Support Digital strategic plan and roadmap through the identification, analysis, and implementation of new and enhanced digital servicing functionality
Understand competitive and industry positions and support development of business cases for prioritization of new/enhanced capabilities
Across various functions, perform process analysis, identify gaps, size improvement opportunities, and develop action plans to capture benefits
Coordinate customer experience strategy, requirements and business project deliverables associated with delivery of product strategies, including all product approval & controls processes
Coordinate vendor relationships to insure delivery against customer experience and operational service levels
Lead project management of marketing and technology-based initiatives (ideation, project sizing, execution),
Coordinate and maintain accurate and auditable product documentation
Minimum 5-8 years of business experience
Strong relationship management and interpersonal skills, with experience interfacing with vendors and/or cross-functional teams

Associate Product Manager, Digital Servicing Resume Examples & Samples

Understand competitive and industry positions and develop business cases for prioritization of new/enhanced capabilities
Work closely with cross-functional teams to drive end-to-end product – including Global Avatar/Go-to-Common, Operations/Customer Service, Transaction Services, Business, IT, etc
Collaborate with Business Analysts from IT/eBusiness on all projects that have Digital impact (contributing to/reviewing/approving requirements, serving as a Digital subject matter expert, etc.)
Experience distilling detailed analysis into strategic initiatives and presenting to senior management

Product Manager Digital Payments Platform Resume Examples & Samples

Entrepreneurial mindset, innovation, creativity and relationship building skills
Product and Platform management experience building mobile applications and platforms
Strong working knowledge and experience in mobile ecosystem, mobile payments technologies (e.g. NFC, HCE, TSM, Contactless, EMV, Global Platform, Paypass, Paywave, Cloud SE, etc) for delivering proximity and remote payment services
Strong experience in transforming products into platforms. Understanding of APIs and how to define, create and manage technology platforms
Demonstrated experience writing product requirement documentation for mobile or software applications
Team player with exceptional time management skills
Proven track record of coordinating several departments toward a common goal and solving complex challenges through careful and detailed analysis, planning and execution
Experience as a mobile application developer a plus

Product Manager Digital Payments Platform Resume Examples & Samples

Aggressively driving product innovation leveraging mobile, payments, and new technology trends
Performing competitive gap analysis and ensuring those requirements translate into both improved and new product offerings
Defining requirements and working closely with technology teams to manage platform development process from concept to launch
Creating and executing the phased platform delivery roadmap based upon the business strategy and market demand

Product Manager, Digital Servicing Resume Examples & Samples

Oversee the execution of the below duties as performed by direct reports
Provide coaching and guidance to direct reports including all aspects of evaluating and managing performance
Partner with marketing and usage teams to plan for product release communications & adoption campaigns
Manage vendor relationships to ensure delivery against customer experience and operational service levels
Lead project management of marketing and technology-based initiatives (ideation, project sizing, execution)
Prior experience as a manager or team leader
Bachelors degree required, MBA desired

Associate Product Manager, Digital Payments Resume Examples & Samples

Experience in building online/mobile products, and knowledge of the e-commerce and payments space a strong plus
Financial services industry experience preferred
Strong influencing and negotiation skills

E Commerce Product Manager Digital Subscriptions Resume Examples & Samples

Serve as a subject matter/technical expert to the eCommerce and Consumer Products teams on all matters related to the functionality within the specific domain of Subscriptions framework
Act as primary product owner for eCommerce subscription products
Responsible for Subscriptions product roadmap definition and prioritization
Act as user champion when coordinating product development with business stakeholders and align all development activity with business goals and priorities
Responsible for working with stakeholders to balance business needs, customer needs and recommend alternative technological approaches when designing framework features and enhancements
Work with stakeholders to discover, define, assess and document business needs and requirements in a suitable form to be implemented by the development team
Work closely with stakeholders to validate all assumptions and prove the validity of requirements
Ensure all key business stakeholders sign off on requirements
Responsible for document and communication to stakeholders (including project plan, tasks, decisions, change requests, risk management)
Determine in collaboration with key stakeholders high-impact metrics, feature/functionality and technology requirements
Ongoing day to day management including iterative improvement, maintenance, design and strategic direction within the product
Participate in Agile Scrum development process in the role of Product Owner (e.g., daily scrum, pre-planning meetings, story creation prioritization, ranking, sprint review meetings, sprint retrospective meetings etc.)
Closely collaborate with User Experience professionals on user interface specifications supporting the business requirements
Develop and own the product backlog for Subscriptions. Maintain a clear ranking of priorities for the development team to effectively plan and deliver against
Drive the development of market insights, competitive analysis, audience opportunity, etc. Analyze trends by region, customer segment, distribution channel, content source and product line to strengthen current market position and identify potential opportunities
Proactively evolve plans on the basis of such market intelligence. Turn strategy into a value proposition and actionable plans
Deliver value in-market on an ongoing and iterative basis using the lean agile methodology

Senior Product Manager Digital Payments Mobile Resume Examples & Samples

Product Development and Enhancement
Product development lifecycle ownership
Identify and Prioritize Product development Opportunities
Deploy Products to Market within Time Frame and Budget Established
Pricing, Profitability, Packaging, Promotion and Margin Management
Provide Product/Sales Consultative Role on Projects
Product Introduction to Market
Vendor Selection and Relations; Contract Negotiations (Business partners DP & Ops)
Oversight of development stakeholders (IT, Operations, Risk, Compliance, Partners, etc.)
Market Research and Analysis
Maintain and enhance knowledge, current and evolving concepts, practices, processes, laws/regulations, and technologies in payments market
Conduct Market Segment Studies – Product Development (Steering & Advisory)
Understand and Analyze Competition
Understand Buying Habits and Characteristics of Clients
Peer Group Analysis and Discussions
User Group Participation and Leadership
Participation in Payments Industry forums, boards, industry shows
Publish articles, business cases, joint presentations or other public activities to promote Fifth Third expertise in the market
Internal Communication w/Affiliates
Visits affiliates independently
Manage Product Announcements
Sales Forums and Roundtable Discussions
Development and distribution of Sales Tools
Product Agreements
Quality Surveys
Set market delivery expectation of quality and timeliness factors. Establish agreed upon quality indicators with Operations for product delivery
Monitor product performance against established quality factors
Identification of l Quality Service Issues
Follow-up on Progress of Resolution for Quality Service Issues
Identify Best Practices in Market. Assess changing market needs, competitive position and performance measures; seek adjustment to processes to meet quality benchmarks as necessary
Communicate with Clients
Support product specific Business Developments
Product Mapping
Affiliate/product pricing
Project Coordination of Product Conversions
Internal and client communication
Undergraduate degree in Information Systems or Business required
3+ years experience in developing products within the Mobile space Understanding of current payment industry trends and issues
Priority management and time management skills
Strong interpersonal, communication and critical thinking skills
Experience working in matrix management and multi-site environments
Ability to effectively network, partner, influence and build relationships with key business partners, both internally and externally
Extensive experience/ability to influence and negotiate with individuals outside span of control
Self-motivated and proactive
Ability to develop product strategy and roadmaps to achieve growth targets
Ability to think strategically while delivering tactically
Experience analyzing financial data, P&Ls, and product performance metrics

Product Manager, Digital Experience Resume Examples & Samples

Work closely with the Sr. Manager of the Digital Experience to drive business objectives and goals
Own the execution of all projects and ensure ultimate delivery to be on time, on budget, and within scope
Work with internal clients to identify business requirements and establish timelines for project delivery. This includes prioritizing projects based on department, business impact, ROI and stakeholders
Determine and monitor KPIs, to drive effective decisions and recommendations on how to improve site functionality and user experience. Leverage reporting and metrics to suggest opportunities and improvements to business leaders
Responsible for quality assurance across the websites, discovering content or feature related issues and fixing as needing
Proactively reach out to various teams to initiate new business ideas, discuss areas for improvement, and maintain User Experience best practices
Help manage Digital Experience coordinators deliverables - ensure they understand priorities, delivery quality results, and support all stakeholders responding in a timely manner to all inquiries
In conjunction with the Sr. Manager, help establish the Digital Experience team as the go-to internal resource for marketing
The ability to deal with and manage chaotic situations without losing focus of priorities. Good time management skills and the ability to prioritize is a must

Product Manager Digital Wallet Solutions Resume Examples & Samples

Conceptualize and create the right value proposition for the global Android based wallet products
Engage during the "first of a kind" deployments to understand the scope and define a product roadmap at a global level that will serve future markets
Support estimation for solution recommended and delivery for deployments
Determine value added features (eg rewards, pay-with-points) and create global opportunities for re-use
Coordinate roadmap and dependencies with external partners like MasterCard, Visa and Apple across the Emerging Payments global teams
Solicit competitive industry views and compile market data to support decision-making
Team player with excellent relationship management skills

Product Manager, Digital Resume Examples & Samples

Develop and drive the Prudentials product roadmap, driving critical capabilities from concept to customer
Engage with customers and partners to deliver roadmap updates, get product feedback, feed that information back into technology development process, and continuously identify next set of opportunities working closely with the internal and external clients
5+ years of Product Management experience in internet enabled businesses
Understanding of customer transactions and communication, digital marketing, operational work flows, internet technologies, as well as development methodology for a complex multi-business website
Strong user experience/design sense, with a record of building great products
Good written and oral communication skills

Senior Product Manager, Digital Resume Examples & Samples

Experience using agile methodologies to deliver products and technologies is a huge plus
Ability to excite and lead others in a highly collaborative environment
Experience in financial services companies a huge plus

Product Manager, Digital Product Resume Examples & Samples

In-depth understanding of user experience
Takes initiative to investigate and formulate recommendations
5+ years’ experience in digital product/project management or related experience with multiple product launches in an Agile environment
Hands-on in defining objectives & producing deliverables in fast-paced environment
Demonstrates experience managing the full product development lifecycle
Strong blend of analytical, decision-making & creative solving skills

Product Manager, Digital Servicing Resume Examples & Samples

Manage team of Associate Product Managers and support peer product and associate managers providing leadership and SME to ensure flawless execution of programs
Lead identification, consolidation, communication and integration of customer needs, business needs, market trends and customer insights to prioritize needs and evolve digital roadmap that will deliver remarkable customer experiences and capabilities to our customers in all digital channels
Lead partnerships with NA consumer businesses (Cards and retail), regional and global product teams, to evolve, integrate, align, prioritize and represent NA business needs. Specifically, focus on optimizing our digital offerings through ongoing assessment and execution to leverage
Passion and knowledge of digital customer experience best practices
Solid product management background; ability to concurrently manage and assess broad strategies and execute against multiple priorities
Financial services experience preferred but not required
People management, strategic planning and program management experience
Strong analytical skills and track record of decision making in rapidly evolving, often ambiguous and complex situations
Team player, leader with excellent interpersonal skills and ability to influence, collaborate and communicate across executive and all management levels, across lines of business, internal resources and external vendors
MS Office skills, especially Excel and PowerPoint; Sharepoint
8-10 years business experience

Product Manager Digital Analytics, Iplayer Resume Examples & Samples

Analytics (knowledge of comScore Digital Analytics or MMX preferable, but not essential)
Being influential and persuasive
Working in a technical delivery team
Audience research, user testing and experiments
Ideas generation and creativity

Associate Product Manager, Digital Games Resume Examples & Samples

Execute with high precision and excellence, projects and tasks to ensure best in class title launches
APM will complete key requirements leading up to and through product launches including overseeing all submission/deployment processes, financial analysis/forecasting, presentation development, and competitive analysis
APM will also be responsible for coordinating efforts with and across other WB teams including brand marketing, product development, PR, user acquisition and analytics
APM will directly utilize multiple tools/dashboards to monitor performance of A/B tests, price changes, cross-promotion programs etc., as well as conduct specific analyses and drive product and live management decisions based on insights

Executive Director Digital Authentication Senior Product Manager Digital Authentication Resume Examples & Samples

Developing the strategy and investment cases for investment in developing our authentication and profiling controls
Understanding the external marketplace, to understand suppliers’ offerings and competitors approaches
Interpreting the financial crime “attack vectors” and critical gaps in the existing controls, then designing the key mitigating controls
Understanding how our customers perceive and experience our controls, and designing how we improve them to make sure customers feel secure

Technical Product Manager, Digital Ventures Resume Examples & Samples

Manage product vision and development through day-to-day decision making with a cross-functional teams including engineers, developers, designers and business or subject matter representatives
Translate customer experience into product requirements, create and approve user stories and specifications
Work closely with functional analysts to finalize and approve specifications and acceptance criteria
Serve as Product Owner in an agile methodology. Identifying, documenting, and developing planning around dependencies and constraints, facilitating high level solution design across teams and vendors as needed
Use your technical knowledge to make sound recommendations and decisions in order to deliver maximum value on time and on budget
Define and analyze metrics that inform the success of products, and produces regular reporting of metrics and trends
Make recommendations for innovative products and features
Drive optimization and process improvements between product, design, site management, and development teams
Maintains product and bug backlogs and facilitates prioritization exercises with business unit owners and leadership. Recommend schedules and scope for each release
Work with larger product management organization to align on vision, strategy and roadmap
You have clearly demonstrated these skills/experiences
Progressive experience in managing a consumer facing digital product(s) (5 years)
Demonstrated ability to build and ship digital products (3 years)
Experience in a role supporting product management or IT Engineering (3 years)
Experience leading the development of new or existing products or strategies from conception to implementation (3 years)

Digital Authentication Product Manager Digital Authentication & Profiling Controls Resume Examples & Samples

Developing the strategy and business cases for investment in developing our authentication and profiling controls
Consulting with the teams enhancing existing or developing new services, to determine the authentication, and risk profiling controls they will need for their success
Understanding the external marketplace including suppliers’ offerings and competitors approaches
Interpreting financial crime “attack vectors” and critical gaps in the existing controls, then designing the key mitigating controls
Understanding how our customers perceive and experience our controls, and designing how we improve controls to make sure customers feel secure
Understanding the development of standards (e.g. FIDO) and of regulatory influences on the development of the Bank’s controls and making we are in track to meet these requirements
Driving the initiation of projects and development of business cases for investment to drive the development of our controls
Performed a similar role within a financial institution or payment services provider
At least 7 years experience of designing and developing fraud and security controls
At least 7 years experience of operating in a Digital or e-Commerce business or channel
A great ability to interpret data and MI and provide robust analysis to support recommendations

Senior Product Manager, Digital Products Resume Examples & Samples

Is an expert in the use, design, delivery and execution of digital communications products including SMS, email, PDF, archive solutions and other electronic transactions
Understands the unique nature of transactional print in the healthcare, billing and financial markets and can translate the needs of the customers into digital products that will drive the market
Assists with the profitability analysis on new product ideas; develops business plans, marketing strategy, pricing strategy, financial and transaction based forecasts
Works closely with Product Delivery and Development to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned
Manages the design and development of new product ideas and enhancements of existing projects/products; Consults with Product Marketing to develop launch plans, define marketing requirements and ensure key product collateral exists; i.e.: product guides, sales presentations, demo scripts, flash demos, feature comparisons, etc
Manages product roadmap(s) to illustrate the vision and key phases of deliverables for the product(s). The roadmap is a plan, not a commitment. Ensure that all departments are prepared for new product releases and all items are completed to launch the product externally, conducts profitability analysis on new product ideas; develops business plans, marketing strategy, pricing strategy, financial and transaction based forecasts
7-10+ years of experience in product management with a large organization
Experience with Digital Product Delivery (email, SMS, Portals, PURLS, etc.) and Transactional Print product management a must
Experience with product management required
Knowledge and experience in the transactional print market including the financial services, healthcare and biller industries
Demonstrated ability to develop product vision and strategy
Ability and experience leading teams to execute against a strategy and deliver business results
Negotiation and Decision-making skills
Knowledge of bill payment financial services products and practices
Experience in leading change
Willingness to “role up your sleeves” and dig into a problem to reach a solution

Product Manager Digital Ad Services Resume Examples & Samples

Work with brand senior and executive leadership to understand business objectives and then design, validate, and translate into tactical tasks and priorities
Manage and prioritize projects, tasks, feature requests and escalations across all ad related functions of a given brand to ensure prompt acknowledgement and resolution – coordinating and enlisting Program Management and Technology teams
Coordinate with Ad Technology team to troubleshoot and provide QA support to the account management, sales planning, research, and finance teams in areas related to ad creative, ad system setup, reporting, billing issues, and impression/click data
Document best practices and important information regarding ad integrations and products
Participate in feature prioritization, project prioritization, and product roadmap discussions with Ad Services team to advocate for business
Work with the Digital Media, Product, PMO and Engineering teams to understand, define, and execute ad integration requirements across products and platforms
5+ years experience in internet or advertising operations
Hands on experience with digital ad serving platform such as FreeWheel (preferred) or DoubleClick
Familiarity with video streaming technologies
Strong organizational skills, ability to prioritize, multi-task, and meet deadlines
Ability to effectively manage time and prioritize tasks/projects as needed
Ability to work effectively in a team environment as well as independently
Experience in product management in Digital Media or related business experience
Experience in digital advertising
Experience with JIRA, Confluence, Zendesk, or similar tools
Experience working with/communication with executive leadership and C-Level roles
Familiarity with HTML/CSS skills
Familiarity with JavaScript
Familiarity with Flash
Familiarity with XML

Product Manager, Digital Journals Resume Examples & Samples

BA/BS degree
Grasps technical concepts affecting products which are software based and effectively communicates them broadly to lay audiences
Ability to lead & influence large cross-functional groups without direct reporting control. Assertive but positive in leading via indirect influence
2+ years in digital journal publishing environment, some experience with mobile apps
Proficient in all aspects of project management process. Ability to effectively prioritize, execute tasks, and handle a range of projects simultaneously within a high-pressure environment
Relationship management: Manage multiple stakeholders’ expectations
Goal oriented team-builder: Sets measureable goals for teams and creates a sense of personal accountability for all team members. Excellent interpersonal, negotiation and communications skills
Process driven, highly organized and methodical with excellent time management skills, strong ethics, and understanding of the STM publishing business imperative
An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
Technical skills: MS Office Suite, Acrobat Professional, iTunes. Familiarity with apps on Tablets & smartphones

Product Manager Digital Resume Examples & Samples

Think strategically and creatively about the needs and experience of both consumers and employers translating them into strategy and product requirements
Conduct research on market opportunities through regular review of healthcare trends, competitive intelligence, trade organization reports, customer inquiries, and consumer feedback
Develop data-driven product plans that reflect the needs of all constituents
Develop new programs and services from product concept through implementation leveraging existing organizational processes including product development methodology
Manage product portfolio through lifecycle assessing product performance and develop strategies for mitigation and quality improvement
Work collaboratively in a matrix, complex environment leveraging cross - functional teams to achieve business goals
Manage cross - functional projects and initiatives that require problem solving, relationship building, influencing and analyzing
Work collaboratively with functional, enterprise, and external vendor partners to ensure flawless execution and product quality
Bachelor Degree or equivalent work experience
Experience with product development methodologies (Stage-Gate, Agile)
Experience working on technology development projects
Advanced Degree (Masters)
Experience managing external vendors and across UnitedHealth Group
Experience with consumer health technology including web, mobile, texting & notifications, apps, and data analytics
Consumer-focused
Ability to achieve goals on time and within scope in a matrix environment
Ability to work collaboratively and influence others
Ability to effectively communicate at all levels of the organization
Ability to leverage data to arrive at sound business decisions
Ability to embody the UnitedHealthcare culture through their work and their actions

Senior Product Manager, Digital Services Resume Examples & Samples

Focus relentlessly on the mobile customer experience for existing customers. Develop vision for the ideal customer experience and initiate projects to realize this vision
Own a KPI across app and web. Grow this KPI throughout product and non-product initiatives that cut across the entire company
Execute flawlessly on major product launches through a deep understanding of the product vision, desired customer experience and attention to details throughout the development process
Establish and maintain development priorities across the organization and with key partners by ensuring understanding of the product vision and its importance, and developing reciprocal win-win relationships
Develop business requirements for roadmap items and ensure they get translated correctly into product requirements and user stories
Continually develop and test ideas through usability tests, consumer panels, user research, A/B tests, and other research methodologies
Conducts competitive and industry best-practice analysis, monitors web/app industry trends, and makes recommendations that impact the greater T-Mobile strategy/roadmap
Gain and maintain executive approval for new projects by developing effective business cases and persuasive arguments to support new ideas
Develop and manage KPIs and prioritize work in order to achieve results
5+ years’ experience developing product features from ideation through launch
5 + years’ experience creating and writing effective Agile user stories, creative briefs, formal business requirement documents
2 + years Android / IOS App Design (User Interface) & site architecture experience
Business-owner / entrepreneurial mindset
Experience Proven ability to make smart feature vs. time-to-market trade-offs
Solid knowledge of A/B testing concepts and execution on digital properties
Bachelor’s Degree, MBA preferred
5+ years’ experience developing innovative, yet simple payment experiences across digital platforms (app, web, social, 3rd party, etc.)
5+ years’ experience building ecommerce experiences for app and web

Senior Product Manager, Digital Product Mgmt Resume Examples & Samples

Manage the effectiveness of assigned areas/products, recommend improvements, and maintain a digital strategy and roadmap to enhance the digital experience
Own an omni-channel KPI specific to assigned area. Grow this KPI through product initiatives that cut across the entire company
Collaborate with multiple stakeholders and facilitate trade-off discussions
Focus relentlessly on the digital customer experience for our customers and frontline. Develop vision for the ideal experience and initiate projects to realize this vision
Create research briefs, creative briefs, business cases, etc, in support for the roadmap and product vision
Continually develop and test ideas to improve the customer experience and ROI through usability tests, consumer panels, user research, A/B tests, and other research methodologies
6 + years web design (User Interface) & site architecture experience, including business requirement document development (user stories, creative briefs, etc.)
6 + years experience developing product features from ideation through launch
Proficiency in brand and product engagement, e-commerce, web self-service, customer loyalty and cross sell technologies
Proven ability to make smart feature vs. time-to-market trade-offs
Experience using data and metrics to back up assumptions and assertions of business value
Proficient with A/B testing concepts and execution on digital properties
Proficient with Agile and Waterfall SDLC methodologies
Experience in the wireless or technology industry

Product Manager, Digital Product Mgmt Resume Examples & Samples

3 + years web design (User Interface) & site architecture experience, including business requirement document development (user stories, creative briefs, etc.)
3 + years experience developing product features from ideation through launch
Knowledge of middle layer and back-end system integration
Competency in brand and product engagement, e-commerce, web self-service, customer loyalty and cross sell technologies
Experience collaborating with business stakeholders, developers, engineers, UI designers, QA and other cross functional groups
Ability to monitor business intelligence data and provide recommendations for website enhancements
Solid knowledge of Agile and Waterfall SDLC methodologies
Experience working for a company with top 200 website
Market Research, Competitive Analysis, Forecasting, Creative Production Management, Promotions Management, Digital Advertising Management, Process Competency Management, Internal Tools Development, Web Content Management, Web Design
Bachelors Degree. Business/Marketing/Systems

Senior Product Manager, Digital Service Resume Examples & Samples

You have an unwavering desire to create better customer experiences
You are a strategic thinker, with the ability to see the big picture and understand the “why”, but are also able to dive into the details and make relevant connections
You have strong leadership qualities and are able to influence and champion ideas effectively in a highly matrixed environment and across multiple and diverse groups
You like taking ownership over work, and are comfortable working independently; but you also like working with others to deliver results in a fast-paced work environment
You know how to navigate the organization, and build strong relationships with leaders across the business
You are very organized and have the skills to run multiple initiatives concurrently
You are an excellent communicator with people at all levels of the organization, both written and oral

Product Manager, Digital Commerce Resume Examples & Samples

Identifies and leads product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
Conducts strategic planning to prepare product roadmaps; proactively identifies changes in the business and technology landscape, and identifying technical projects required to maintain/enhance service levels
Develop strategies and implement programs that maximize revenue, increase commerce transactions, reduce operating expenses, and contain costs
Foster a mobile-first culture and implement responsive and adaptive strategies

Senior Product Manager, Digital Resume Examples & Samples

Demonstrate strategic leadership and tactical delivery of products while collaborating with sales, marketing, go-to-market partners and customers
Provide strategic contributions to the overall product line and define individual product roadmaps
Research competitive products and identify opportunities for differentiation
Develop market assessments and business cases for new offerings; research and create market/product requirements with prioritized features and corresponding justification
Set product pricing, distinguish the product’s unique characteristics, identify the proper market for the product
Play a proactive role in product planning and design to ensure the product is differentiated from competitors in the marketplace
Track product performance, conduct market research, and recommended changes to the product, the marketing plan and/or the overall product objective
Be an on-going evangelist for your products and services
Provide strategic and technical leadership on products involving large cross-functional teams
Provide direction to other functional teams including those outside of the Digital practice
Be a high energy self-starter with an innate ability to identify what’s needed and the leadership skills to motivate the extended team; must be able to resolve issues independently
MBA preferred and/or equivalent experience
5+ years of software/web product management experience; cloud computing, hosting, ecommerce, web content management and/or web site experience is a highly desirable
Proven ability to communicate clearly with technical teams, senior leadership, other internal constituents, customers and partners
A methodical and analytical approach mixed with an execution-focused drive to “get it done”

Senior Product Manager, Digital Commerce Resume Examples & Samples

Lead a product team to constantly improve key performance indicators and the customer experience in line with the overall vision for digital products and experiences
Manage all aspects of performance and development of direct reports to encourage professional growth and associate satisfaction
Lead a defined area or product(s)’ definition and delivery schedule
Manage the product backlog and opportunity backlog to consistently innovate in ways that improve the business
Establish and conduct continual discovery cycles for the product that maximizes customer insight, site data, industry trends and the full resources of the product team
Create and foster a team dynamic that is motivated to improve the customer experience, product scorecard and key performance indicators
Support site search optimization, external search engine optimization (“natural”) and paid search marketing
Support site operations, including all site changes and hosting, to ensure eCommerce growth, profitability and customer satisfaction. Provide leadership and mentoring for other product managers to foster a supportive environment of learning
Continually bring new methodologies and techniques to improve product quality and speed to market. Manage vendors and partners to maximize the ROI and profitability while continually bringing innovative features to our customers
Act as the liaison between the eCommerce Department, Marketing and Merchandising teams to ensure a seamless customer experience across all channels
Help define “best practice” eCommerce work flow processes (i.e. discovery and delivery) to ensure product delivery meets quality standards, is on time and on budget. Possess a complete understanding of the performance of the product and of the entire site by creating, monitoring and sharing product scorecards and KPIs
Work closely with management and the product team to define a compelling product, a path to market, and evangelize that vision within the team and across the company
Identify, evaluate and recommend external vendors to support vision and roadmap where appropriate and manage vendor relationships include contract negotiation and renewals
Prioritize all defects associated with the product and/or that are impacting customers with appropriate urgency and consideration of current backlog
Continue to refine product backlog based on performance metrics, customer feedback and live testing

Product Manager, Digital E-commerce Resume Examples & Samples

Lead the digital experience strategy that will contribute the unified touch experience (omni-channel) strategy and framework
Identifies new business opportunities, product and service enhancements within strategic objectives and influences business decisions with senior management
Bachelor's degree in Business, Engineering or equivalent
Minimum 5-7 years of relevant online channels experience in a fast paced environment with telecom industry experience
Keen understanding of the web ecosystem and customer needs

Product Manager, Digital Ad Products Resume Examples & Samples

Build business case for prioritizing new features, improvements and bugs based on customer impact and goals
Communicate new ad products, product launches or updates, and provide training (as needed) to the Sales personnel and Ad Operations
Conduct market research, perform competitive analyses, and identify current trends in advertising
Assist in identifying new systems and processes to enhance communication and manage relationships between ad products and other internal teams
Calm under pressure, with flexibility and adaptability to rapidly changing environment
Strong organizational skills including the ability to manage a diverse workload and assign priorities to tasks
Strong teamwork skills including the interpersonal skills to interface with cross functional groups. Experience with Agile Development a plus
Understanding of online advertising pricing, packaging, and inventory management
Strong understanding of web/mobile culture, customers, and function
Demonstrates resourcefulness in managing the scope of responsibilities
Problem solver with sound judgment and attention to details

Product Manager, Digital Markets Innovation Resume Examples & Samples

Assist in developing the product roadmap for new back-end systems, website CTAs and Web form optimizations
Proactively suggest ideas for enhancing the product roadmap based on data and research, which can be used to rationalize product decisions
Meet and communicate regularly with development stakeholders, including participation in weekly planning meetings and/or daily stand-ups and relevant Slack channels
Manage task execution, potentially leveraging tools such as Basecamp and JIRA. Manage leadership expectations for completely these tasks
2+ years of product management / development experience (online a plus)
Advanced Excel skills a must
Knowledge of the IT industry, social media, content marketing a plus
Experience with SCRUM or AGILE methodologies a plus
Stamford, CT-based position. Travel required

Product Manager, Digital Marketing Resume Examples & Samples

Lead brand team’s own thinking on business strategy and planning relating to multi-channel opportunities; provide strategic insights for how to achieve brand objectives using digital channels
Lead digital and customer engagement strategy development, alignment and implementation
Lead the development of a comprehensive HCP and patient CRM plan, including acquisition and retention streams
Lead the strategy and tactical execution of social media and traditional media platforms
Partner with HCP and Consumer promotions to ensure all proposed activities are aligned and integrated as appropriate
Manage HCP and Consumer websites; maintain and constantly improve website experience, content and visibility
Work with agency partners and team members to devise and continuously improve SEO/SEM go forward plan
Work with HCP and Consumer marketing to devise and continuously improve customer engagement and lead generation through email channel
Develop and maintain an in-depth understanding of digital marketing trends in order to create experiences that connect with our current and future customers
Responsible for day-to-day relationship management with agency partners for all digital initiatives
Own all marketing analytics/reporting and continue to develop and drive regular reporting initiatives underway showing the effectiveness of our digital marketing, social media and communications initiatives
Three to five years’ experience in pharmaceutical/biotech industry in a digital marketing role
Prior experience in at least two areas of Marketing, Promotions, Account Management, Analytics or Market Research is preferred
Possess a complete understanding and application of marketing principles, concepts, practices and regulatory standards
Neuroscience experience a plus
Strong leadership to build consensus and effectively lead cross functional teams
Excellent quantitative abilities and communication skills (written, verbal and presentation) are a must
Ability to work in a highly complex, matrixed environment and stay focused on critical goals and outcomes without being distracted by daily operational challenges
Comprehensive understanding of digital marketing and industry trends

Senior Product Manager, Digital Shopping Resume Examples & Samples

Business case development and quantification of results
Rallying resources through formal and informal processes to get work done
Support the development of Retail Front Store Digital product strategy for annual planning and product roadmap development
Manage the broader relationship with IT and Project Management to ensure the support and staffing for your product pipeline
With a focus on Digital Shopping, this role is responsible for developing digital products across mobile app and web
Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital experience
Set direction and create business requirements, identify information needed to make business decisions and work plans to meet business goals
Become an expert in the life of our customers
Work closely with engineering, UX, retail business teams, legal, marketing, customer service and leadership teams to bring products to market, optimize business opportunities
Collaborate with project management, technical, creative and business stakeholders to ensure timely and accurate product implementations
Work with adoption team to develop and execute go-to-market plans
Ensure appropriate testing of products prior to launch
Conduct product and competitive research and analysis

Product Manager Digital International Resume Examples & Samples

Lead the ideation, technical approach and launch of online and offline commerce solutions – find the best point of conversion and drive to it
Build consensus from multiple lines of business
Drive product development with engineers and designers
Integrate analytics, data science and research into your methodology
Maximize productivity in a constantly changing environment of shifting priorities
Specific experience in European SEO across multiple languages
Piloting and prototyping before investing
Iterating and optimizing
5+ years in the technical architecture or user experience of digital solutions
Bridging online and offline domains for full customer journey impact

Product Manager Digital Solutions Resume Examples & Samples

You will contribute in new digital solution introductions as well as in the development of the lifecycle for the existing solutions
You ensure the availability of product specific information for the assigned digital solutions portfolio, consisting of new and existing solutions
In collaboration with the Diabetes Solution Manager and the Market Development Team, you will define new solutions answering unmet needs of existent our new customer segments
You will coordinate the development of these new defined digital solutions in collaboration with internal developers and the Diabetes Solution Manager
You fit new Diabetes solutions into the existing offline data management portfolio and ensure long term portfolio optimization
With the support of the Medical Department, you will translate medical value into customer benefits
In collaboration with the Diabetes Solutions Manager you develop training concepts and tools regarding the Digital Solution portfolio to provide the adapted knowledge and support to the sales team which is responsible for the customer trainings
You provide support to Account Managers in the event of complex customer demands or issues, and accompanies the respective colleagues on visits to customers as required
You are responsible for developing product marketing plans within the existing marketing strategy for the Digital Solutions range
You are responsible for the implementation and the control of these solution plans and the communication to our sales and service department by developing the necessary supporting material
You will be responsible for the performance monitoring of the solutions and you will support the development and implementation of corrective actions when necessary
You will be responsible for the logistical management of the assigned solutions (such as planning, manuals, solutions documentation, …)
You will develop the positioning and sales arguments at digital solution level
You have a strong knowledge of the competitive landscape and you will support our sales and customer service in sales argumentation
You will keep close contact with the market and customer needs and you will identify their opportunities and communicate these

Senior Product Manager, Digital Marketing Resume Examples & Samples

Develop and execute marketing brand plans; working with the sales team, external vendors and key opinion leaders in the market
Maintain/develop disease expertise
Provide support and mentorship to the product managers/brand team members, including coaching, motivating, and advising along with the department management
Develop and manage relationships with key professional and patient advocacy organizations
Develop and implement key promotional tactics to drive the brand strategy
Monitor and evaluate competitive products and marketplace dynamics
Support marketing plans at all stages of development and decision-making; including positioning, forecasting and scientific / promotional communications
Effectively manage budgets for assigned projects
Work effectively with cross-functional teams (clinical, medical, legal, regulatory, sales and market research) to ensure appropriate understanding and implementation of the product strategies
Develop and deliver presentations for management and internal and external audiences including senior management, as needed
LI-EX
Successful candidate should have at least 6 years industry experience with a minimum of 4 years of either sales or marketing experience. The preferred candidate will have prior experience in hematology/oncology marketing
Must demonstrate ability to lead strategically, execute effectively on tactical marketing plans, build alignment, inform, negotiate and collaborate
Demonstrate effective communication at all times. Experience in delivering complex messages to various internal and external customers with a track record of effective and influential presentations
Demonstrate initiative, creativity, strategic capabilities, and ability to work effectively in complex, rapidly changing environments
Strong project and process management skills, along with the ability to work on multiple tasks, and to effectively prioritize
Proven team player with ability to navigate cross functionally

Product Manager, Digital Markets Resume Examples & Samples

Strong problem solving, analytic, and decision making skills. Ability to interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues
Knowledge and / or understanding in web platforms; demonstrated ability to understand and discuss technical concepts, schedule tradeoffs and opportunistic new ideas with technical and non-technical individuals
Self-motivated worker with entrepreneurial passion
Effective communication skills at all levels of an organization
Stamford, CT or Austin, TX. Some travel required

Ad Product Manager, Digital Ad Products Resume Examples & Samples

Manage the ad product life cycle through ideation, testing, rollout and retirement
Document product requirements and expected deliverable of the product in development
Develop creative specifications with Creative Lab and consumer product team to ensure best possible consumer experience
Active involvement with consumer teams to ensure ad products needs are represented in redesigns, site launches, etc
Develop metrics to benchmark performance of your portfolio of ad products to ensure maximum sell through as well as identify problems so you can improve their performance
Maintain awareness and develop market intelligence of industry trends, technology, etc. through active participation in industry groups/task forces such as the IAB, by reading appropriate industry publications, screening potential vendors, and attending events/conferences

Product Manager, Digital Commerce Resume Examples & Samples

Establishing strategy and roadmap for digital product
Conveying vision to the team and establishing buy-in from stakeholders
Managing product development to align with vision
Writing and reviewing acceptance criteria for product features
Troubleshooting product issues
Being a day-to-day member of agile delivery teams during all project phases
Interfacing with our agency partners
Have three (3) to five (5) years of web or mobile product management experience in an agile environment
Have experience using an agile tracking tool (Rally, Jira, Pivotal Tracker etc.)
Possess UX design skills, user flow, and wireframe development
Have the ability to multi-task in an effective manner and to work successfully in a fast-paced environment
Possess excellent written and verbal communication skills coupled with solid listening, facilitation, and presentation skills
Enjoy occasional travel

Associate Product Manager, Digital Solutions Resume Examples & Samples

Serve as a subject matter expert in user experience (UX) design, and work to ensure alignment with Canadian Division user experience standards
Develop and/or review conceptual wireframes, ensuring that design layout, navigation, and online copy are aligned to user experience design best practices
Consult on UX best practices on internal projects, and ensure customer experience is taken into account in the creation of all websites and applications
Perform user research (usability studies, focus groups, customer experience sessions) to better understand user interaction with our websites and web applications
Oversee, support and analyze customer satisfaction surveys, market research, and competitor analysis
Minimum five years’ experience in the financial services and/or technology industry
Degree in business/marketing or a technical discipline (Software Engineering, HCI, etc.) or equivalent industry experience
Proficiency in basic front-end web development (CSS, HTML, JavaScript, etc.)
Familiarity with web analytics tools (Adobe Analytics, Google Analytics) and digital campaign management
Critical thinking, combined with resilience and strong judgment/business acumen to understand trends outside the industry, anticipate impact and make recommendations
Definitive and proven ability to influence others
Exceptional analytical and communication skills are essential
Knowledge of current and emerging trends in Web development and design
Experience as a Product Owner within an Agile delivery environment
Business experience supporting product development and portfolio management
Working knowledge of project management

Senior Product Manager Digital Experience Resume Examples & Samples

Perform competitive analysis and track market trends
Develop technical assets and training material to educate our technical field, partners and customers
Identify solution opportunities through interactions with customers, sales, pre-sales, partners and industry business groups
Define, build and deliver compelling demos and solutions to showcase our products and services
Work closely with our partners to develop cloud based solutions
Engage on social media to support and grow our customer community
Plan and execute key enablement events and conferences with the appropriate pre and post activities to drive learning
Communicate key aspects and benefits of our portfolio to prospects, customers, and partners
Background in consulting and sales engineering preferred
Strong creative, user experience and design skills to build compelling demos and assets
Superior technical acumen to build demos and solutions that solve customer problems
Excellent written and oral communication and interpersonal skills
Team-oriented: candidate must enjoy collaborating with a globally distributed team and be able to both lead and participate in projects
*All Qualifications Preferred***

Product Manager, Digital Cross Channel Resume Examples & Samples

Retail, Call Centre and/or cross channel experience a bonus
Highly motivated & adaptable individual
Strong inter-personal, communication (written and oral) and negotiating skills including ability to communicate with all levels of the organization, and confidence to influence and persuade
Ability to understand the big picture while not losing sight of the details
Understanding of technical aspects of web applications, including database-driven functionalities & general web functionality
Self-motivated & entrepreneurial
Understanding of technical aspects of different applications
Experience with all stages of the Software Development Life Cycle including Requirement Gathering and Analysis, Unit testing, Deployment, - Maintenance and Support

Product Manager Digital Programme Resume Examples & Samples

Lead current test/pilot digital projects (e.g. Request and Collect, Touch and Inspire), including product and future phase enhancements
Gap analysis to inform data, attribute changes, enhancements, requirements in existing and future systems
Satisfy immediate and longer term workstream requirements to deliver project objectives
To review and monitor digital trends
Extract, collate, compare and check product data from multiple sources to identify and manage inconsistencies, duplication and channel/user requirements
Identify and recommend changes to processes that will improve accuracy and productivity
Ensure that existing data guidelines are adhered too, while also creating new guidelines, policies and processes
Engage with project, digital, product and marcomms teams to develop sound ways of working and practical processes
Manage relationships with multiple stakeholders across the business and external agencies
Manage, train, coach and support less experienced team members
Proven digital marketing experience
SEO standards
Ability to prioritise daily workload
Advanced Microsoft office and excel skills

Consumer Deposit Product Manager, Digital Resume Examples & Samples

5 years direct work experience as a product manager in a financial services or relatable service industry
3 years in a product management capacity for digital experiences (web, mobile) or software platforms
Proficient in Microsoft Office

Product Manager, Digital Conversations Resume Examples & Samples

Own product strategy, roadmap, and delivery
Analysis of internal & external customer needs
Interpret sales & customer performance metrics and the financial implication
Develop the near, mid and long-term holistic roadmap of initiatives aligned to business objectives
Execution of the in-house or 3rd party vendor solutions including running of various tests/pilots through A/B testing
Closely work with Staples Global Technology, Sales Operations and various cross-functional teams to deliver, and manage the product lifecycle
Strong knowledge of CRM tools and ability to merge online/offline sales and service efforts for the benefit of the customer and efficiencies. Salesforce.com knowledge is a plus
Unlock the power of data
Develop various frameworks and point of views to ground internal teams and stakeholders on data-driven product approach
Ability to work with technical teams to understand existing data systems and retrieval of information as an input to the sales enablement product & tools
Understand requirements of sales & marketing teams and work closely with data science and analytic teams for testing and deployment
Focus on product performance, data insights, optimization and continuous innovation
Help define key performance indicators for each product/tool/capability
Develop business case to justify the prioritization and benefits
Track and report on the benefits/impact after go-live
Drive broad organizational engagement to deliver products on-time and on budget
Regularly, impactful communication of progress and impact
Develop processes to listen, learn and incorporate customer feedback in products
Bachelor's Degree (technical discipline preferred)
Min of 6-8 years’ experience in at-least two of the following areas
Management/Technology Consulting
ECommerce strategy
Data science/analytics
Experience partnering with technical teams to deliver results
Strong strategic, analytical and critical thinking skills; ability to break down complex problems and formulate plans
Strong organizational and project management with attention to detail (must be excellent at excel, power-point)
Proven ability to collaborate broadly with flexible, positive attitude and ability to get results
Exceptional oral and written communication skills; ability to communicate to the senior executives

Product Manager, Digital Resume Examples & Samples

“Master system integration” for all products
Lead development and drive execution of the overall integration of projects for Consumer in collaboration with CBU and CET
Identify, evaluate and manage digital business development required to integrate projects into MyRogers/Fido (App/Browser/Rep)
Is responsible for the overall integration plan of all the different products to ensure the right sequencing of products from a dependency, a technology and user experience stand point
Works closely with IT to ensure that all the components are tested and perform according to the standards put in place
Put metrics in place to monitor the performance of the applications to ensure that the SLAs are met and work with their IT partners when there are outages
Master’s or Bachelor's degree in Business, Technology, Design or equivalent
Minimum 5-7 years of relevant digital experience
Good understanding of the digital ecosystem, trends and customer needs

Senior Product Manager, Digital Innovation Resume Examples & Samples

Drives a vision and builds collaboration with cross-functional teams to align vision and execution
Collaborates with technology, business, and consulting partners to solve problems
Leads with clear requirements and an understanding of technology implications and tradeoffs
Develops senior leadership presentations and business cases to drive buy-in
Works with leading technology partners to develop new features
Creates a longer term roadmap for pilots that will change T-Mobile’s approach to consumer experiences
10+ years’ experience in product management, product marketing, or program management in a technology or e-commerce company
Strategy or planning experience
Experience working with cross-functional teams
Enthusiasm and curiosity for new technology
Strong presentation and problem-solving skills
Bias for collaborative action (team player who can drive action)
Top-tier MBA preferred
Experience in leading platform companies
Embraces ambiguity and the thrill of working for the Un-carrier brand

Product Manager, Digital Team Resume Examples & Samples

Work closely with contributors from each department to understand their goals, and help make their information and resources accessible to the public
Collaborate with other teams in the Department of Innovation and Technology to ensure compatibility with existing technologies
Ensure a consistent and delightful user experience for end users across digital products
Understand our end users (residents, visitors). Draw on data and feedback to inform product direction
Translate needs from users and departments into an overall vision and product roadmap that is aligned with our digital design principles
Prototype, test, and iterate on ideas
Work with designers to develop flows, wireframes, and mockups
Work in sprints with our developers to deliver on the product roadmap. This includes defining r stories, logging tickets, and managing priorities for feature development
Define and track key product metrics; use metric targets to inform product evolution
Coordinate launches with internal stakeholders and provide weekly status updates
Assist in procuring additional resources (e.g., software), as needed
Perform related work as required
At least three (3) years of fulltime, or equivalent part-time, professional experience in product management, web content management, or related field
Strong ability to create simple, elegant user experiences
Extensive understanding of user centered design methods and usability best practices
Demonstrated track record of execution and entrepreneurial thinking. Previous experience with building or managing enterprise level products is a plus
Exceptional interpersonal skills
Ability to listen, asks questions, discern nature of problems, and synthesize needs (from internal and external stakeholders) into an actionable product roadmap
Extensive experience using analytical and creative thinking to solve problems strongly preferred
Strong organizational skills. Ability to manage multiple projects and meet deadlines under pressure
Ability to exercise good judgment and focus on detail as required by the job
Preference given to candidates with knowledge of product management, web, and application technologies and best practices, including: product management software such as Aha or Basecamp, Drupal, web analytics, XHTML, CSS, Adobe CS studio, and RSS feeds

Senior Product Manager, Digital Resume Examples & Samples

Be the SME on what the platform can do: identify and evangelize how T-Mobile should leverage the capabilities of the device, the channel in use and interaction patterns to deliver a best-in-class service experience
Create and champion a customer focused and market-informed product vision and strategy
Define a product feature and release roadmap that supports the product vision and strategy and gain cross functional acceptance
Understand and guide implementation decisions to weigh customer experience and future extensibility with cost and timeline concerns
Manage the end-to-end product lifecycle from conception through market launch within an Agile Scrum approach: write and consult on epics, features, user stories and acceptance criteria; represent your requirements at grooming, planning, demos and retrospectives; accept delivered requirements
Consider both external and internal customer needs when authoring feature requirements
Partner with front-end support and marketing teams to manage post-launch product health
Ensure that all product features introduced by the larger organization result in an elegant, coherent user experience
Write and consult on product specifications, manage design challenges and execute agile product delivery
Build T-Mobile’s community presence to attract and retain top talent in the mobile app space
A strong passion for technology, especially mobile/apps
Proven experience with rapid, iterative design and development processes
Experience in customer service or retail a plus
Ability to think broadly, outside of the box and be creative and innovative in their thinking
Excellent oral and written communication skills, including the ability to effectively present information to senior management
Ability to roll up sleeves and immerse in the details
Drives constant improvement

Product Manager, Digital Service Resume Examples & Samples

Lead the digital experience strategy that will contribute to the omni-channel strategy and framework
Conceptualize, develop and define product/project business requirements, & Use cases development
Highly motivated individual with a naturally inquisitive nature
Strong communication (written and oral) skills and negotiation skills
Excellent problem solving and decision making skills
Excellent customer service skills and able to maintain positive relationships with internal stakeholders
Expert knowledge within the Microsoft Office

Product Manager, Digital Solutions Resume Examples & Samples

Identify key functionality to improve client engagement via our digital channels, with a focus on our mobile native app
Successfully demonstrate root-cause analysis and proving your case through metrics
Assess new digital campaigns using criteria established in the digital strategy, exploring client value and business objectives to prioritize initiatives
Ensure proper tagging and measurement throughout site to understand usage and client behaviour to deliver a more engaging client experience
Develop and leverage a keen understanding of the client journey, pain points, and moments of truth in order to inform and refine plans
Regularly connect with appropriate stakeholders to surface new opportunities in our changing digital environment. Also, explore the impact of changes (e.g. regulatory) that may warrant a change in focus or priorities
Connect with key stakeholders to ensure proper level of governance on roadmap, updating the digital roadmap as new details emerge. Share updates with governance groups to ensure visibility
Interact with various PMO groups to ensure a good line of sight into digital work across multiple business areas
Create a business case in a situation where many of the variables are unknown and trying to gather the required information
Collaborating effectively to resolve challenges when business plans conflict with client priorities
Deep expertise in digital, enterprise-level understanding of digital capabilities, strategic and systems-oriented thinking
A depth of strategic experience with a focus on business model evolution
Sound understanding of financial and accounting concepts
Individual Insurance and Investments distribution and product knowledge
University degree in Marketing, Business or Information Technologies
LI-SP1

Product Manager Digital Account Creation & Online Account Creation Resume Examples & Samples

Define product roadmap to meet market requirements in support of product line strategy by considering position in life cycle, product profitability, pricing strategies, client satisfaction and sales success rate
Manages project inventory during the budget planning process, interlocks on all companion activity and prioritizes as necessary to execute against plan throughout the year. Determines release dates
Monitors and understands product’s profit and loss statement. May be responsible for revenue and profitability of assigned products
Acts as product launch manager when appropriate for new products or rollouts of major releases
Works directly with Development throughout the Product Development Process to ensure that business goals and requirements are built into the design and reasonable scope decisions are made
May require up to 20% travel
Other related duties assigned as needed
5+ years of product management or consulting experience in Digital Solutions
Product Management experience working with an online or mobile self-service consumer facing product
Knowledge of industry Digital Banking Solutions particularly those used by retail markets is a plus
Exposure to financial services or banking industry is highly preferred
Strong written and verbal communication skills required
Willingness and ability to travel up to 20% if necessary (U.S. based) is require

Product Manager Digital Experience Resume Examples & Samples

Collect and utilize requirements, data, and consumer insights to provide actionable product development recommendations for a team of product managers, developers, and marketers
Ensure the use of best UX practices across all major product initiatives or minor product enhancements (including designing, wire framing and prototyping user experiences)
Interface with senior leadership and stakeholders both internally and externally
Work with the creative and development teams
Drive strategic prioritization exercises to ensure that the solutions align with the customer and business stakeholder needs, timelines and budget
Be a driver of change, at the center of projects to drive customers to digital
Provide leadership by representing both the roadmap and the execution of digital servicing
7+ years of experience with website design, mobile design, user experience flows, user experience design, user experience development and requirements management
5+ years of experience leading web design or web/mobile product management teams
Experience working with product managers and translating their ideas into prototypes and immersive customer experiences
Preferred experience working on digital platforms in financial services sector (banking and or investments)
A compelling portfolio of work including brand, new product introduction and service design
Experience leading large scale implementation projects including website re-platforming
Strong understanding of online marketing trends
Ability to quickly identify, troubleshoot, and resolve issues
Exceptional communication skills (written, oral and presentation)
Ability to forge strong cross-functional relationships with internal stakeholders
Having a background in agile development with experience leading teams, delivering applications and successfully supporting them in a production environment is an asset
Knowledge of web technologies including: HTML CSS, JavaScript, XML
Excellent command of Microsoft Project, Excel, PowerPoint and Visio

Senior Product Manager, Digital Resume Examples & Samples

Gather requirements from stakeholders and create product requirements based on data-driven opportunities
Define requirements in support of the key Account Management functions/areas supported by this position
Bachelor's Degree and/or equivalent combination of education and experience preferred equivalent
5-7+ years of product management work experience
Experience with digital optimization and testing, preferably on account management flows, improving digital penetration rates and reducing friction through complex flows and landing pages
Ability to communicate effectively and influence at all levels of the organization
A deep passion to learn about the latest trends in digital technology
Knowledgeable about digital marketing solutions and vendor landscape
Customer-first orientation and strong passion for delivering quality tools, information and content in service to customer needs
Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access, Visio)
Experience with digital content management systems, prototyping and wireframing tools, project management tools (JIRA, Aha!, Sprintly)

Product Manager Digital Transformation Resume Examples & Samples

Apply research based on data, customers, and competition to facilitate rapid experimentation around new concepts and create a framework for prioritizing difficult product choices
Partner with product development to communicate product requirements and determine viable development strategies, deliverables, and release dates in your ownership of highly innovative and differentiated digital customer service channels, extensions and capabilities
Bachelor’s degree with at least 2 years of Product Management/Product Marketing experience working on a modern digital customer focused application
Ability to make timely and effective decisions that produce results through effort generated by strategic and tactical planning
Being high energy, demonstrating your ability to move quickly in a demanding environment and why fast is better than perfect

Senior Product Manager, Digital Marketing Resume Examples & Samples

5+ yrs in product management with retail, financial, enterprise etc. software company
Experience working with multiple projects and programs
Experience managing 3rd party vendors and partners
Knowledge of current industry trends and products
Additional Preferred Qualifications
Experience with digital marketing including SEO, SEM, Email/CRM, and Display Ad Revenue

Senior Product Manager Digital Products Resume Examples & Samples

Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering
Introduces and markets new products by developing time-integrated plans with marketing, advertising, and production of marketing materials
Identify with the overall product vision and prioritize product requirements
Act as the voice of the customer in the design and development of consumer and patient healthcare related products
Work with Agile principles to align teams, communication and transparency
Elicit requirements, synthesize and document them to be prioritized
Collaborate with architects and stakeholders to come up with the best creative and innovative solution
Adapt to changing priorities and account for the necessary adjustments
Manage and refine the team backlog with current and future features
Plan product releases
Create definition of value and track through metrics and feedback, adjusting product roadmap to account for results
Create and implement innovative solutions to provide value
Develop and adapt the product vision and product roadmap in close partnership with Digital Leadership and the Technical Architecture team
Provide intake for customer and stakeholder feedback/suggestions, incorporating into the product roadmap and backlog where appropriate including facilitating consumer focus groups
Manage relationships and participate in forming requirements for product delivery vendors
Observe, learn about, contact and analyze customers and end users of the product
Build relationships and engage with every stakeholder of the product regularly
Provide and teach every available business number to the development team to connect them with the product and its customers to make informed decisions together
Report to senior management and stakeholders regularly
Resolve problems with products, working across teams
Learn and refine the product’s whole value stream, like procurement upstream and marketing and sales downstream
Share insights throughout the company regarding the product
Tracks assigned budget and resources and provides input to the annual budget development process. Prepares cost estimates and budget recommendations. Monitors expenditures
Serves as a liaison with internal departments, executives, external organizations and public representatives. Represents the organization at a variety of meetings, public events, on committees, and/or other related events regarding services, programs, projects and facilities
Works closely with the Digital Client Success Quality Assurance Team and Vendor Quality Assurance Teams to ensure the preparation of test plans and scripts for technical and functional testing, execution of test cases and scenarios for the product, documentation of all issues, collaboration with other team members, and follow through to problem resolution
Establishes communication plans and delivers project status by publishing high-quality project reports and presentations
Supervises staff including prioritizing and assigning work

Associate Product Manager Digital Channels Resume Examples & Samples

Leverage in-depth customer behavior insights to build comprehensive programs to drive customer consideration, conversion, and retention to achieve business objectives
Develop negotiation strategies and preparation for customer engagement in conjunction with Sales, Marketing and other cross-functional stakeholders
Promote "pilot and learn" mindset throughout the Digital Business Solutions team. Create and maintain competitive information to determine areas where functionality needs to improve or be optimized for all channels
Uses digital tactics to improve customer experience, leading to greater acquisition and retention of customers in digital ordering channels
Coordinate and drive implementation of eCommerce connection interfaces (cXML, EDI, punch out, SAP) together with regional channel development teams and broader Commercial Operations organization
Drive more online sales by actively promoting direct online procurement connections to existing and new customers
Manage operational activities of digital onsite stocking channel (QIAstock) including merchandizing, channel marketing support, equipment, and user adoption logistics

Product Manager, Digital Payments Resume Examples & Samples

Own & prioritize strategic roadmap for digital payments, including all Customer Journey Related Support Content
Develop digital strategies and plans based on business objectives, analytics & insights, metrics, market trends and groomed through the consumer lens
Lead the digital experience strategy that will contribute to the digital strategy and framework
Practices digital thought leadership, Agile & waterfall methodology, and change management processes
Conceptualize, develop and define product/project business requirements, & Use case development
Engage delivery primes across the organization to ensure the roadmap is achievable
Ability to think strategic as well as operationally
Ability to multi-task and manage several projects at once
Strong self-management, self-pacing, and organizational skills necessary
Self-sufficient and ability to operate with autonomy & within a team
Experience with all stages of the Software Development Life Cycle including Requirement Gathering and Analysis, Unit testing, Deployment, Maintenance and Support
Experience in conducting and gathering requirements using various techniques such as interviews and JAD sessions with stakeholders, department heads and end users
Conceptual understanding of website infrastructures and processes
Intermediate knowledge using Omniture (Adobe Suite) is recommended

Product Manager, Digital Ad Ratings Resume Examples & Samples

Define new product concepts, and new features for a product
Gather and analyze feedback from sales, marketing, and most importantly clients to define requirements within a cohesive product roadmap
Partner closely with Tech Strategy, Tech Delivery and engineering to work efficiently within infrastructure and operational constraints, while identifying areas for improvement in efficiency
Write product and business requirements documents to clearly articulate product features
Create business cases and return on investment analyses for new features; weighing what clients “ask for” vs “what is best for Nielsen and the overall product strategy”
Collaborate with Tech Strategy to manage scope and resolve issues with Tech Delivery to meet requirements
Develop subject matter expertise in product domain including but not limited to; industry expertise, technical implementation, operational process, competitive analysis
Support product marketing and sales as the product domain expert
Through partnership with sales and client service, identify opportunities for the development of competitive offerings and external vendor relationships
Maintain overall oversight of driving the product forward, “shipping on time” to maintain a competitive edge and provide value to our clients
2+ years of product exposure and/or client product management, preferably in advertising, digital marketing, or technology
Excellent quantitative reasoning skills; ability to quickly resolve and understand issues with large data sets
Excellent written and verbal communication skills; experience presenting and interacting with management and clients
Ability to manage multiple projects in a fast-paced environment
Ability to manage and build relationships with clients and external parties to understand product features and requirements
Understanding of the digital advertising industry and advertising operations
Research or development experience on a data analysis or measurement product is a plus
Project finance and business analysis experience is a plus Knowledge of SQL, Python, or other data analysis tools is a plus
Demonstrated capabilities to manage both technical and non-technical staff

Executive Director Digital Authentication Product Manager Digital Identity Specialist Resume Examples & Samples

Established, for example through detecting identity from operating systems (e.g. Windows 10) and smartphones, social media profiling and authentication (e.g. Facebook Connect), and identity services
Assessed for “risk”, e.g. for the possibility that the identity may be synthetic, malicious, being impersonated or taken over
Used to improve the customers’ Digital experience, enroll new customers to Digital services, originate new products, and continuously assess the risk that a customer’s identity may have been compromised
Federated: across channels, across Chase and to partners
Developing the vision and strategy for the Chase customers’ “Digital Identities”
Exploring the opportunities offered by, and the potential means of establishing a customer’s Digital Identity
Consulting with teams developing new-to-to bank enrolment, and new products and service originations processes, to determine the identity assurance and authentication controls required
Financial industry background is highly desired but not required
Communication Skills - ability to communicate ideas, concepts to business and technical stakeholders

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