Resource Management Resume Samples

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BB
B Brekke
Bobbie
Brekke
95418 Olson Plaza
Chicago
IL
+1 (555) 159 0665
95418 Olson Plaza
Chicago
IL
Phone
p +1 (555) 159 0665
Experience Experience
Chicago, IL
Resource Management
Chicago, IL
Will, Murazik and Mohr
Chicago, IL
Resource Management
  • Provide insights and drive organizational effectiveness, succession planning, workforce management, talent acquisition, training and development
  • Supervise resource management teams within the sub-Areas, and manage their performance
  • Identify improvement to the continuous resource management process, and develop and share leading practices across sub-areas
  • Identify poor performance or morale amongst client-serving staff. Work with the APT and Resource Management leaders to address these issues
  • Identify poor performance or morale amongst client-serving staff. Work with the ATT and Resource Management leaders to address these issues
  • Work closely with multiple managers and other leaders to complete scheduling assignments
  • Oversee the performance management activities for the direct reports in your team
Detroit, MI
Resource Management Lead
Detroit, MI
Zboncak, Shanahan and Kovacek
Detroit, MI
Resource Management Lead
  • Assists business development team with writing and presenting proposals for moderately large or complex projects
  • Develops strategies and applies industry best practices
  • RESPONSIBILITIES include overall management of a project team(s) and development of staff
  • Has established network and referral contacts
  • Manage and improve the NADC and client onboarding & off boarding processes
  • Operating procedures and practices, management restructurings, and the impact of new technology
  • Provide Leadership and Direction
present
Houston, TX
Director, Resource Management
Houston, TX
Heller-Gerhold
present
Houston, TX
Director, Resource Management
present
  • Manage active resourcing forecast spreadsheets for all multi-disciplined work in the office while reviewing/assessing weekly actual hours reported
  • Familiarity with variety of the field concepts, practices and procedures to better develop and implement new policies and efficient workflows
  • 3 years in Technology Project Management
  • Budget Planning and Ongoing Management for entire organization
  • Roadmap Planning and Ongoing Management for entire organization
  • Thrives in a creative, fast-paced environment and works well under pressure
  • 5 years in Technology Management for a Digital Consumer Company (e.g. Consumer Web, Mobile App service, etc.)
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
The University of Texas at Austin
Bachelor’s Degree in Business Administration
Skills Skills
  • Strong project planning skills and ability to design, implement and facilitate successful talent management initiatives and programs
  • Good understanding of the policies of a professional services firm
  • Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
  • Experience in a professional services firm desirable
  • Strong analytical skills, with attention to detail
  • Strong communication and organizational skills
  • English language skills - very strong written and verbal communication
  • Proficient at negotiating and managing conflict
  • Ability to lead without having formal authority
  • Excellent interpersonal, communication and relationship management skills
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15 Resource Management resume templates

1

Resource Management Resume Examples & Samples

  • Support sub-Areas' fiscal planning activities with planning and analysis
  • Manage complex scheduling assignments
  • Proactively identify and address scheduling issues
  • A minimum of 5-7 years of related work experience
2

Resource Management Resume Examples & Samples

  • Assign appropriate client service personnel to engagements. This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of Sub-Areas and clients. When appropriate, challenge the schedule, to confirm the most efficient utilization of resources
  • Resolve conflicts with engagement team members. This may involve identifying alternative roles that meet engagement requirements and the developmental goals of staff
  • Reassign projects to cope with personnel leaving or joining Ernst & Young, or to meet changing client needs (to either delay or speed up the project)
  • Monitor unassigned resources, and act as primary point of contact for local unassigned staff. Proactively identify assignments for these people
  • Fill open places on projects. Proactively identify projects that may be able to release individuals
  • Regularly communicate any changes in personnel on projects, as well as any performance concerns raised by engagement teams
  • Work with the Campus and Experienced Hire recruiters, to agree start dates for interns, newly-hired people, and staff transferring from other projects
  • Coordinate with the Americas People Team (APT), to provide mandatory training for all personnel
  • Review actual and projected resource utilization for projects. Anticipate availability of people and proactively decrease the time that people spend unassigned, while balancing the workload of all client-serving individuals
  • Use scheduling tools to forecast hours needed for a project, track actual utilization, and monitor total headcount. Raise any concerns to Resource Management leaders
  • Participate in Sub-Area conference calls
  • Identify over- and under-utilized personnel, and bring in additional resources to balance their workload with their peers
  • Consult with Resource Management leaders as needed, to overcome any outstanding issues or conflicts
  • English language skills - very strong written and verbal communication
  • Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency
  • Outstanding teamwork and interpersonal skills
  • Adept at handling multiple tasks, with strong organizational skills
  • Demonstrated change agent ability
  • A minimum of 3-5 years experience
3

Resource Management Resume Examples & Samples

  • Identify improvement to the continuous resource management process, and develop and share leading practices across sub-areas
  • May participate in campus recruiting events and office visits
  • Manage day-to-day operational activities of resource analysts
4

Senior Director, Resource Management Resume Examples & Samples

  • 12+ years of professional services operations experience, preferably including digital agency businesses
  • A strong understanding of the digital media landscape and the unique aspects of the medium that impact management of business operations
  • Expertise in spreadsheets, and table and chart development, with MS Office (Word, Excel, PowerPoint) and other basic desktop applications (i.e. MS Outlook, Exchange, internet tools, etc.)
  • Expertise in research, analysis, interpretation, and presentation of data, trends and recommendations
  • Proven experience in managing people and in working cross functionally across an organization
  • Demonstrated ability to lead a team in a highly collaborative environment to successfully develop and produce Razorfish products and services
  • Excellent oral, written and interpersonal communication skills; including strong presentation skills
  • Strong project management and performance management skills
5

Resource Management Resume Examples & Samples

  • Support the Resource, Strategy & Management Manager in updating and analyzing benchmarking results and reporting
  • Act as a liaison with all functional areas to analyze and identify resource management improvements for IT Services
  • Lead and contribute to fiscal year resource planning including impacts around budgeting, forecasting and portfolio management
  • Support the RsM Manager in the creation of the GPMO resource forecast
  • Contribute to overall IT utilization methodology
  • Implement and manage a scalable and repeatable cross-functional Interlock program planning process
  • Improve link between resource planning and financial planning for budgeting and forecasting
  • Contribute to the monthly business review for IT Services
  • Improve Requisition management & reporting
  • Make recommendations on reducing costs throughout IT Services
  • Improve and assist with Vendor Partner invoice processing process for IT Services
  • Contribute to improving and managing the IT Cost Allocation methodology
  • Develop highly collaborative relationships with key members of the Finance organization
  • Develop highly collaborative relationships with key members of the Service Delivery and Operational organizations
  • Create and manage the processes needed to ensure proper vendor management of time and invoices throughout IT Services
  • Serve as the Process Manager for resource planning
  • Influence the behavior, expectations, and financial accountability of management throughout the IT Services organization
  • Pragmatic and persistent mentality with an urgent approach
  • Strong business acumen, and a service orientation
  • Ability to make decisions in a timely manner, faced with incomplete information, and under tight deadlines and pressure
  • A results-oriented approach, to deliver under difficult conditions. Demonstrated judgment under pressure, with a commitment to set high performance standards for yourself and others
  • Proficient at working in a matrix organization, partnering with resources to achieve results through others
  • Ability to multitask and prioritize own work based on priorities of the organization
  • Ability to delegate and hold team members accountable
  • Ability to provides ad hoc feedback to team members and peers
  • Ability to evaluate team member performance against set goals and objectives for mid-year and annual performance reviews
  • Exceptional project and program management skills
  • Strong quantitative and qualitative business analysis skills. Proficient at absorbing large volumes of complex information, and presenting it in a clear and concise manner to senior management
  • Competent at using data, along with problem-solving methodology, when making decisions and assessing impacts of change
  • Positive approach to learning, to keep up to date with your area of expertise. Competent at growing personally and professionally, through new knowledge and experiences
  • Skilled at applying past learning to new situations, to generate fresh approaches to organizational challenges. Record of encouraging organizations to learn from other industries
  • Strong mediation skills, to facilitate a constructive approach to dealing with conflict
  • Demonstrated integrity in all transactions, with a track record of following up and meeting commitments, and maintaining ethical standards
  • Competent at leading and building consensus across diverse, often global, groups
  • 5 - 10+ years of professional experience in planning and forecasting IT resources
6

Resource Management Resume Examples & Samples

  • Support Central region's fiscal planning activities with planning and analysis
  • Share resources and leading practices for an office or a cluster within the Central region
  • Identify performance or morale issues with the client-serving staff you support. Address these with Americas Talent Team (ATT) and Resource Management leaders as needed
7

Gdm-manager, Resource Management Organization Resume Examples & Samples

  • Manage Employee Relations/engagement
  • Project management, strategic planning, and problem-solving and verbal/written presentation skills
  • Ability to effectively manage and develop employees
  • Liaise and manage for Campus and Lateral talent
  • Talent acquisition and deployment experience is a plus
  • Reporting and partnering and consulting skills with Senior Leadership
  • 7 or more years experience in Employee relations, Talent acquisition and Employee management
  • Experience in other areas of L&D, HR is an added plus
  • In depth understanding of employee engagement within the financial services domain ( Cards, Retail bank, Mortgage, Lending / liability product)
  • Candidate should be highly self-motivated
  • Should have excellent communication and interpersonal skills
  • Ability to Coach and Mentor Juniors in other functions
  • Ownership and Accountability: Self and team
  • Structured & lateral thinking
8

Resource Management Resume Examples & Samples

  • Assign appropriate client service personnel to engagements. This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of FSO Advisory and clients. When appropriate, challenge the schedule, to confirm the most efficient utilization of resources
  • Promote and monitor the sharing of resources. Network with other team members across FSO Advisory and service lines, to address resource needs and deal with any conflicts
  • Coordinate with the Americas Talent Team (APT), to provide mandatory training for all personnel
  • Participate in FSO Advisory conference calls
  • Negotiate with client-serving teams to meet staffing priorities for the FSO Advisory
  • Confident at working independently, with an ability to self-start
9

Resource Management Resume Examples & Samples

  • Support practice's fiscal planning activities with planning and analysis
  • Share resources and leading practices for an office or a cluster within FSO Advisory
  • Negotiate with client-serving teams to re-allocate individuals, in order to meet the FSO Advisory practice's staffing needs
10

Resource Management Resume Examples & Samples

  • Assign appropriate client service personnel to engagements. This will involve assessing the engagement needs, reviewing available options, and recommending people that meet the requirements of Sub-Areas and clients. When appropriate, challenge the schedule to confirm the most efficient utilization of resources
  • Reassign projects, to cope with personnel leaving or joining EY, or to meet changing client needs (to either delay or speed up the project)
  • Help integrate new hires into teams, explaining the Resource Management process
  • 0-3 years of experience
11

Director, Resource Management Resume Examples & Samples

  • Budget Planning and Ongoing Management for entire organization
  • Roadmap Planning and Ongoing Management for entire organization
  • Personnel “sharing management” between CBBA and AIO – along with charge-back management for personnel where appropriate
  • Communicate Roadmap and status throughout TS as applicable and capture roadmap requirements
  • Define and Implement project processes and tools
12

Senior Manager Resource Management Resume Examples & Samples

  • Working with the PMO management team in support of short and long term business strategies to enhance the business through excellent resource management
  • Work with the Director to determine the resource implications of the project, including the completion of the business case as appropriate, as well as clear articulation of the skills and resources necessary
  • Assist the Director in strategically leading all resource planning and allocation of talent to ensure the correct talent pool is in place to execute successful projects/programs
  • Set up regular touch bases with resources to provide coaching, guidance and development opportunities
  • Support direct reports in being a valuable assets to the program by reviewing their development plans and routinely tracking progress
  • Responsible for successful recruitment and onboarding of program management employees
  • Responsible for the performance management and appraisal processes to ensure compliance with HR policies
  • Ensure program managers adhere to all Bank policies and compliance courses
  • Monitor staffing and resources on assigned projects in order to meet project deadlines and work directly with Portfolio Directors and Director of Centralized Services in pro-active planning and issue management of resources
  • Ongoing communication with the Director, Portfolio Directors and PMO management team regarding project statuses and resource management to ensure current projects and programs continue to have the right skill set and support from a resource perspective while planning for future programs in the pipeline
  • 3-5 years experience in the financial services industry, managing large complex projects and teams
  • Working familiarity with project management methodologies
  • The Senior Manager must have a developed, demonstrated competence in resource management and building strong, strategic relationships in order to understand and assess the critical skills and resources required to deliver the optimal solution. Strong business knowledge is required in order to manage a team toward solutions that best balance technology and process improvement to meet business objectives. This is to be coupled with the ability to effectively manage multiple program management specialists who are working on projects and programs of varying complexity in a sophisticated matrix management organization. To be effective, a thorough knowledge of the Bank’s formal and informal organization structure is imperative
  • Strong influencing skills and negotiation skills are also critical in order to negotiate with project team members/management to acquire/maintain support to negotiate priorities with full consideration and awareness of potential impact on business needs and outcome
13

Director Resource Management Resume Examples & Samples

  • Determine the resource implications of the project, including the completion of the business case as appropriate, as well as clear articulation of the skills and resources necessary
  • Consulting with the Portfolio Directors, Director of Centralized Services and the PMO Management team to strategically lead all resource planning and allocation of talent to ensure the correct talent pool is in place to execute successful projects/programs
  • The position requires expert team building skills to create and sustain highly motivated groups with diverse and multifunctional reporting units
  • Develop and maintain reports and analytics on PMO resources to keep an up-to-date inventory of skill sets, capacity and current project timelines
  • Ability to recognize internal resource needs or project resource risks
  • Support direct reports to the program by reviewing their development plans and routinely tracking progress
  • Responsible for successful recruitment and onboarding of all program managers
  • Provide continuous communication and direction to employees regarding the Bank’s and IT’s strategy, objectives and culture
  • Ongoing communication with the Portfolio Directors and PMO management team regarding project statuses and resource management to ensure current projects and programs continue to have the right skill set and support from a resource perspective while planning for future programs in the pipeline
  • 5-10 years of experience in the financial services industry, managing large complex projects and teams
  • 2-3 years of Leadership experience
  • The Director must have a developed, demonstrated competence in resource management and building strong, strategic relationships in order to understand and assess the critical skills and resources required to deliver the optimal solution. Strong business knowledge is required in order to manage a team toward solutions that best balance technology and process improvement to meet business objectives. This is to be coupled with the ability to effectively manage multiple program management specialists who are working on projects and programs of varying complexity in a sophisticated matrix management organization. To be effective, a thorough knowledge of the Bank’s formal and informal organization structure is imperative
  • Expert facilitation and interviewing skills are required to ensure that creative solutions are developed to resolve complex problem situations
  • He/she must have an expert ability to balance competing or conflicting goals of various departments/stakeholders, requiring a mature, diplomatic approach and highly developed negotiation and influencing skills
  • Strong influencing skills and negotiation skills are also critical in order to negotiate with project team members/management to acquire/maintain support to negotiate priorities with full consideration and awareness of potential impact on business needs and outcomes
14

Senior Manager Resource Management Resume Examples & Samples

  • 7+ years of experience with information technology program and project management
  • 7+ years of experience with enterprise level risk assessment and resolution management
  • 7+ years of experience communicating change management initiatives using data analytics
  • 7+ years of experience with vendor and relationship management
15

GTI Resource Management Lead Resume Examples & Samples

  • Work with GTI product area reporting teams on deliverables, including monthly Outlook, Walk-forwards, Variance Analysis, Risks, and other monthly deliverables
  • Develop and prepare monthly GTI decks to provide transparency and analysis to head of GTI, as well as the silo managers across the wider GTI APAC groups
  • Monthly meetings cover forecast variances, Actuals, Outlook and Targets
  • Partner with the finance team to provide transparency and insight to resource expense, efficiency and people agenda
  • Participate in Mid-Year financial forecasts and budget processes
  • Develop and maintain waterfalls for headcount movement which are utilized in Senior Executive Planning and Forecasting presentations
  • Preparation of resource presentations, slides and communications for working groups and special committees
  • Partner with Service leads and BFM colleagues on Location Strategy initiatives
  • Monitor performance, ensure delivery and provide transparency for variances to target
  • Work with colleagues to provide standard and ad-hoc reports (headcount, coverage, diversity stats) to assist with MIS / analytics to help drive the strategic discussion within location
  • Coordinate and meet with recruiters regarding onboarding timelines
  • Handle the organizational onboarding of the GTI APAC's leadership hires
  • Drive all people initiatives an practices including recruitment, organizational design, and diversity
  • Partner with location leaders to ensure the appropriate programs are in place to drive employee engagement
  • Establish and measure key people metrics, aligned with Group Technology goals and work with representatives to drive progress
  • Liaise extensively with business partners to incorporate and agree to best practices
  • Overview of FTC and ensuring awareness and governance contingent workers expiry
  • Bachelor's Degree graduate of any Human Resources, Finance or Business Management course
  • At least five years work experience in Human Resources / Finance preferred
  • Strong working knowledge of MS Excel and PowerPoint
  • Extreme attention to detail, analytical, proactive and with high initiative to deliver quality output
  • Strong customer service skills with the ability to handle and resolve employee data related issues
  • Ability to develop strong partnership with clients and effective in dealing with employees of all levels
  • Ability to exercise initiative and independent judgment
  • Working knowledge of Microsoft Visio highly regarded
  • Project Management experience highly regarded
  • Ability to trace through financial calculations and processes
  • Control mindset (ability to identify control gaps and/or issues)
  • Organized, systematic and with strong records management skills
  • Strong consulting, influencing to partner with colleagues to influence broader HR strategies and practices for the benefit of the organization
  • Proven ability to link resource strategy to organizational goals and objectives
16

Senior Manager Resource Management Resume Examples & Samples

  • Provide coaching and constructive feedback to help employees within our resource pool to increase their effectiveness and actively support individuals development by providing opportunities to perform and grow
  • Actively encourages training for employees so they are able to take on new challenges and opportunities outside their comfort zone
  • This position requires expert team building skills to create and sustain highly motivated groups with diverse and multifunctional reporting units
  • 3 to 5 years experience in the financial services industry, managing large complex projects and teams
  • 2 to 3 years of Leadership experience
  • Experienced Working familiarity with project management methodologies
  • The Senior Manager must have a developed, demonstrated competence in resource management and building strong, strategic relationships in order to understand and assess the critical skills and resources required to deliver the optimal solution
  • Strong business knowledge is required in order to manage a team toward solutions that best balance technology and process improvement to meet business objectives
  • The Senior Manager much have experience in developing and coaching a talent and providing proactive coaching and constructive feedback
  • This is to be coupled with the ability to effectively manage multiple program management specialists who are working on projects and programs of varying complexity in a sophisticated matrix management organization. To be effective, a thorough knowledge of the Bank’s formal and informal organization structure is imperative
  • Expert ability to balance competing or conflicting goals of various departments/stakeholders, requiring a mature, diplomatic approach and highly developed negotiation and influencing skills
17

Resource Management Lead Resume Examples & Samples

  • The vision statement for Change Delivery is “to be the business’ primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”
  • The job holder will be responsible for supporting the development of the resource and planning models to support delivery of projects
  • They are also expected to continuously improve on the status quo and keep up-to-date with the changes in the wider organization as well as industry best practices and to be able to factor these changes into their outputs
  • The jobholder is expected to exercise independent initiative in proactively overcoming obstacles to success, relying on general direction-setting from the Head of Portfolio Management Services as well as feedback from the various stakeholders
  • Reports directly to the Head of Portfolio Management Services
  • Excellent understanding of Project Management methodologies and best practice techniques
  • A thorough understanding of the purpose, culture and fundamentals of the IT
  • Sound knowledge of Microsoft Office
  • Excellent understanding of operational portfolio reporting and MI
  • Evidence of confidently operating at a Senior level
  • Proven ability to manage change implementation activities
  • Strong understanding, analyzing and interpreting skills when working with information (both financial or non-financial) and variance reporting
  • Impactful Communication
  • Leading Self and Other
18

Resource Management Resume Examples & Samples

  • Support FSO fiscal planning activities with planning and analysis
  • Share resources and leading practices
  • Negotiate with client-serving teams to re-allocate individuals, in order to meet the staffing needs
19

Resource Management Internship Resume Examples & Samples

  • Excel, Powerpoint, Microsoft Word (Intermediate skills favourable)
  • Training will be provided in IBM Resource Management Tools
  • Very good written & oral communication skills
  • Ability to deal with people at a senior level & build business relationships
  • Opportunity to develop negotiation skills
  • Right attitude i.e. keen to learn
  • As above
20

Spec, Resource Management Resume Examples & Samples

  • Solid understanding of call-center metrics, processes, procedures and policies
  • Experience with working on a computerized WFM system
  • Ability to work effectively in a team oriented, high demand and fast paced environment
  • Ability to maintain high level of confidentiality and work with highly sensitive data and information
  • Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts
  • Familiarity a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products
  • Effective listening skills to ensure understanding of instructions and directions and effectively communicate progress and problems to co-workers and management
21

Merrill Edge Resource Management Manager Resume Examples & Samples

  • Experience in developing complex models that drive business decisions
  • Can identify important trends in large data sets and communicate impact
  • Experience in preparing activity based cost models
  • Experience in process engineering for optimal effectiveness and efficiency
  • Able to foster collaborative relationships within and across business units and sectors
  • Demonstrates integrity / honesty and remains calm under pressure
  • Proven capability to effectively communicate to senior management
  • Can think strategically, grasp complex ideas, and is able to articulate thoughts and ideas effectively to a diverse audience
22

Resource Management Service Resume Examples & Samples

  • 1) Leading and managing a team of Resource Managers to deliver resource management support to the service area; and
  • 2) Serving as a Resource Manager for a reduced population of service area professionals
  • Maintain detailed knowledge of the practitioner skills profiles in the assigned FSS
  • Maintain knowledge of other business areas in the firm that are relevant to the skills and experience of assigned practitioner population for the purposes of cross-staffing
  • Maintain knowledge of the project pipeline in assigned practice area in order to manage available resources and advise on future supply and demand
  • Minimum of 4 years of experience in a professional services firm
  • Ability to manage team performance and deliver clear, effective feedback
23

Director, Resource Management Resume Examples & Samples

  • Lead weekly weekly status meetings with department heads to present strategic recommendations and discuss all active programs and potential new business work; staff according to experience, skill set and development plans for team members
  • Manage staffing requests within IBNY including those that require fulfillment through the IB global network
  • Stay abreast of the new business pipelines to constantly update the resource plan
  • Update program managers on the status of current programs and outgoing scopes
  • Manage active resourcing forecast spreadsheets for all multi-disciplined work in the office while reviewing/assessing weekly actual hours reported
  • Attend weekly Finance/Resource Meeting and ensure staffing plans are abreast with overall business realities
  • Attend and participate in monthly account reviews
  • Have consistent check-ins with team members as to how they are faring with assigned workloads and how we are staffing them to meet their developmental goals; be available and visible amongst team members during the workday
  • Alert client leads and program managers of any potential concerns or issues with meeting key client deliverables
  • Prepare transition staffing plans for leaves and departures
  • Support the vendor database, helping direct team members through the vendor bidding process, contracts and purchase orders as necessary
24

Director, Workforce & Resource Management Resume Examples & Samples

  • Bachelor’s degree AND Seven (7) years of management experience AND
  • Five (5) years of call center experience OR
  • Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, and Visio); Web proficiency
  • Advanced knowledge and experience working with SalesForce.com, Oracle, Microsoft SQL Server, Microsoft Excel
  • Demonstrated experience leveraging and deploying analytic tools
  • Proven experience leading data-driven decision processes
  • Experience managing a high volume hands-on call center
  • Ability to plan and manage at both the strategic and operational levels
  • Online education or institutional experience
25

Discovery & Resource Management Systems Coordin Resume Examples & Samples

  • Works closely with the Five College Consortium libraries on system customizations, functionality and upgrades. Participates in migration and integration planning for next-generation systems
  • Works closely with Library Systems and Web Management to assure seamless interoperability between discovery and resource management systems and other library and campus systems
  • Works closely with metadata specialists to deploy and configure systems to fully leverage the potential of metadata derived from disparate sources
  • Works closely with acquisitions and other departmental staff to assure that appropriate content is represented in discovery systems
  • Develops expertise within unit/department in creating/maintaining/updating bulk import/export rules, to include manipulating and loading files, testing and troubleshooting
  • Formulates, revises, and implements library policies and procedures. Oversees the accurate and timely availability of documentation and training for all unit procedures and processes
  • Oversees unit's assessment activities, to include collecting, maintaining, analyzing and reporting on data/statistics generated by discovery systems
  • Develops and maintains a master list of system upgrades, modifications and fixes
  • Oversees back-end maintenance of link resolver, ensuring interoperability with other systems and platforms
  • Troubleshoots proxy server access issues, creates/maintains configuration files, works with vendors and campus IT on unauthorized use of licensed resources
  • Maintains and develops the Libraries' discovery platform. Continually evaluates and enhances the Libraries' discovery systems. Works with department and library staff to employ formal usability testing methods and data analysis to assess the effectiveness of services and technologies
  • Stays current on trends and issues related to the integration of strategic technology products for the comprehensive suite of library discovery solutions
  • Master's degree in library science or equivalent degree from a program accredited by the American Library Association, or its appropriate equivalent in librarianship from another country, or have appropriate equivalent experience
  • Minimum of five years of experience in implementing/developing/maintaining resource management and/or discovery systems and services
  • Minimum of two years of successful supervisory experience, preferably in an academic library
  • Knowledge of metadata schemas, including MARC. Evidence of understanding of semantic web and linked data and the nature of metadata, systems, and user expectations around search and discovery
  • Demonstrated ability to establish work priorities, set performance expectations, achieve goals, and direct work in a fast-paced, evolving environment
  • Understanding of integration and interoperability of library systems, repositories, websites, and research platforms
  • Familiarity with UNIX and shell scripting
  • Familiarity with relational databases (SQL)
  • Demonstrated ability to utilize user-centered design methodologies and usability principles
  • Ability to thrive in the rapidly changing, future-oriented environment of a major academic research library and to respond effectively to changing priorities
  • Experience implementing and managing a discovery platform (e.g. Primo, WorldCat Local, WorldCat Discovery, EDS, Summon)
  • Familiarity with bulk loading of records and troubleshooting loading errors
  • Experience with XML, XSLT, and/or web-based APIs
  • Working knowledge of one or more structured programming languages (PHP, Perl, Python, Java)
26

Resource Management Resume Examples & Samples

  • Provide insights and drive organizational effectiveness, succession planning, workforce management, talent acquisition, training and development
  • Develop and execute the global talent strategy to ensure that the right talent are hired and developed to meet Service Delivery Operations (SDO) business objectives
  • Collaborate with business leaders and HR Business Partners to develop strategic plans that align with the organization’s objectives and employees’ personal goals
  • Drive the execution of organization design and change strategy
  • Collaborate with various teams to set and drive talent management strategy for the service delivery operations (SDO) group
  • Partner with the HR business partners and business leaders to develop and deliver programs, enable organization design and development initiatives
  • Evaluate the organization’s current and desired capabilities to ensure effective delivery of overall business strategy and objectives
  • Forecast resourcing needs to meet increased demand and exceed customer expectations during peak season (internal and external workforce management)
  • Work with service delivery operations leadership to actively plan and manage succession planning for leadership and other key roles
  • Work closely with SAP SuccessFactors HR to ensure timely execution of all hire to retire processes
  • Significant work experience in succession management, organization effectiveness, talent management and development
  • Strong project planning skills and ability to design, implement and facilitate successful talent management initiatives and programs
  • Strong project management, facilitation and consultation skills
  • Excellent interpersonal, communication and relationship management skills
  • Bachelor’s degree in Human Resources, Organizational Development or other related field
27

Resource Management Resume Examples & Samples

  • Three (3) to five (5) years of experience in professional services industry, specifically public accounting, is preferred
  • A solid understanding of the firm’s business and operations as well as a basic understanding of finance
  • Strong leadership, communication, and presentation skills
  • Excellent organizational skills, deadline-oriented and flexibility to meet changing needs of the role
  • Proven ability to set and manage expectations with various levels of management
  • Strong computer skills including proficiency in Microsoft Excel. High degree of comfort using computer software and other Microsoft business products (Word, PowerPoint, Office), including excellent data management and manipulation capabilities
  • Proven ability to consistently and positively contribute in a fast-paced environment
  • Strong metrics-focused with ability to use analytics to solve problems and develop solutions
  • Ability to build rapport and gain the trust with all levels of personnel at Grant Thornton
  • Ability to work independently with little direct supervision
  • Aptitude to learn and leverage new technology
  • Proven ability to maintain confidentiality while balancing needs of the business
28

Manager, Resource Management Resume Examples & Samples

  • Work with Delivery Executives to develop resource forecasts and demand pipeline
  • Tailor standard job descriptions to meet specific needs of role openings and ensure they align with EPMO's job accountability models
  • Review resumes of potential candidates for possible matches against resource requirements
  • Interview applicants to obtain information on work history, training, education and job skills
  • Solicit feedback from other team members involved in the interview process to support hiring recommendations
  • Contact applicants to inform them of employment possibilities, consideration, and selection
  • Provide/Contribute to regular status reporting as it relates to recruiting activities
  • Work with agencies in relaying role requirements and providing feedback on proposed candidates
  • Regularly meet with agencies to review status of open requests, pipeline opportunities, and address any issues or outstanding items
  • Support onboarding and redeployment activities as required ensuring that the first day experience for new team members is positive and well-coordinated
  • Support off-boarding activities, including equipment and access de-provisioning, as well as any transitional activities, if required
  • Contribute and participate in monthly meetings with Delivery executives
  • Support other resource management activities as required
29

Director, Resource Management Resume Examples & Samples

  • Develop standard operating procedures for the effective and consistent use of Aspect eWFM in the forecasting, scheduling, management and reporting of CRD agent performance
  • Raise the knowledge and awareness of effective use of the eWFM workforce tools throughout the CRD organization
  • Standardize the use and effectiveness of eWFM based performance insight for use by operations management to monitor and manage agent level productivity
  • Measure the forecast to actual performance providing insight and actionable data to close gaps and make performance more predictable for clients, patients, physicians and business partners
  • Design staffing strategies that efficiently resource primary contacts including phone, fax and offline functions
  • Develop forward looking impacts resulting from future initiatives and client or industry changes to ensure forecasts and staffing models are effectively adjusted to meet the business needs
  • Analyze opportunities for continuous improvement in forecast accuracy, real time effectiveness and operational cost efficiency
  • Measure agent productivity and identify opportunities for continuous improvement in both efficiency and effectiveness
  • BA/BS degree in related field or equivalent work experience; Master’s degree in a related field preferred
  • PC skills including knowledge of Microsoft Office
  • Knowledge and experience in the use of Aspect eWFM software for forecasting, staffing, scheduling and real time management
  • Demonstrated ability to manage large complex initiatives
  • Excellent written/verbal communication and presentation skills, with proven success interfacing with executive level
  • Excellent interpersonal skills & the ability to build strong relationships with peers and senior leadership team & the ability to influence without authority
  • Demonstrated ability to meet multiple deadlines and manage a heavy workload
  • Thorough understanding of business operations and processes required, with preference for strong technical background/capability
  • Knowledge of the PBM or healthcare industry preferred
  • Ability to work a flexible schedule to accommodate project deadlines and travel
30

Resource Management Lead-& Japan Resume Examples & Samples

  • Own the allocation of resources for all projects and advisory assignments for Salesforce in APAC and Japan
  • Oversee the management of resource schedules for staffing and accuracy forecasting
  • Collaborate closely with the regional Operations Managers to translate local requirements into consistent, scalable solutions
  • Where appropriate implement new technology to support the effective execution of business process
  • Oversee the sub-contracting relationships, ensuring end-to-end management of relationships, margin maintenance, percentage of sub-co utilization etc
  • Identify strategic partnerships for growing and developing our sub-co capability and capacity
  • Oversee and overhaul the on-boarding process for new consulting resources to ensure a successful initiation and ramp period
  • Support sales process and ensure salesforce compliance with internal controls
  • Monitor Utilization of resources, providing transparency of attainments to management and flagging concerns as necessary
  • Document business process and identify ways to improve the same
  • Ability to improve processes and procedures, and make decisions
  • Extremely strong analytical skills with the ability to detect patterns and analyze disparate data
  • 10+ years in related experience with a Bachelors degree
  • Experience with a major CRM system is a plus
  • Prior experience with financial and quantitative concepts
  • Knowledge & understanding of Salesforce tools and applications is helpful, specifically experience in creating and analyzing data from Salesforce apps
  • Strong knowledge of and exposure to operational business processes, with a strong preference for knowledge of Services/Professional Services/Consulting operations
  • Willingness to develop a deep understanding of the operational tools and processes that support the business, and to act as a back up to the Operations team APAC-Japan when required
  • Experience of working in a fast-paced operational role, with ability to manage ambiguity, changing priorities and remain focused on delivering excellent results
  • Ability to engage with the organization at all levels
  • Ability to coach and develop BDMs etc in Operations tools and processes and priorities
  • Ability to work across APAC-Japan with colleagues to develop and implement governance practices for the business
  • Must have excellent organizational skills, detail orientated, and able to perform repetitive tasks with extremely high accuracy
  • Excellent written business communication and verbal presentation skills
  • Strong knowledge of spreadsheet, database, and word processing programs, which includes Microsoft Excel, Access, Power Point, and Word application experience
  • Ability to succeed in a collaborative, start-up paced environment
  • Executive presence and high degree of professional maturity a must
  • High technology field operations experience preferred
31

Resource Management Senior Resume Examples & Samples

  • Leads scheduling meetings
  • Proactively collaborates with Regional Resource Manager and department leaders to improve utilization of staff to help them achieve their budgeted charge hours
  • High School Diploma/GED required; Bachelor's degree preferred
  • Minimum of three years of experience in a coordination/support role or as a client service professional; or minimum of one year of experience in resource management or similar role required
  • Ability to calmly manage multiple and conflicting time-sensitive priorities
  • Must be able to identify and respond to both operational and human resource issues within the practice
  • Professional appearance in accordance with business casual dress code
  • Ability to travel to other Bay Area office locations, as needed
32

Resource Management Requirement Lead-cleared Resume Examples & Samples

  • Retain cognizance of wide variety of mission projects relating to Relay and Resource management
  • Advise Senior and Mid-Level managers on architectural decisions to include architectural strategies strategies, requirement assessment and analysis, system change impacts
  • Develop and manage resource mission requirements as a document book boss
  • Perform as requirements baseline subject matter expert
  • Identify and coordinate issues that effect programs within the acquisition office
  • Provide technical assessment of emerging capabilities and capture impacts to the requirements baseline
  • BS in Engineering, Math, Computer Science or related technical discipline
  • Strong domain knowledge in IC customer's Ground Software, Space Development Programs or Mission Operations programs
  • Experience in acquisition of IC / DoD systems; knowledge of acquisition roles, processes and/or experience in IC / DoD Project or Program Management
  • Self-starter with ability to create guidance and plans based on limited guidance/information
  • Ability to distill complex problems into digestible structures/formats
  • Requirements management experience (development, documentation etc.)
  • Flexibility and Time Management - Ability to work efficiently in a dynamic environment with constantly shifting priorities and needs
  • Effective Communicator - convey information to multiple audiences across all levels of Customer and Corporate management
  • Working knowledge of the operations of communications control, space ground routing, data routing and/or relay mission requirements
  • Demonstrable understanding of planning, scheduling and mission management technologies
  • Experience working within or closely with Acquisition Offices; SETA and/or SE&I experience
33

Director, Resource Management Resume Examples & Samples

  • Minimum of 10-15 years relevant experience in a creative or marketing organization
  • Experience managing teams of at least 5-10 direct reports
  • Experience in a very senior Creative Services or Resource Management role within a large-scale multi-national organization
  • Experience managing recruiting activity to support rapidly changing needs
  • Experience working in a dynamic and fluid environment
  • Excellent communication and people management skills
  • Experience managing a community of agency partners and freelancers
  • Knowledge of forecasting and budget management
34

Resource Management Manager Resume Examples & Samples

  • Develop and implement staffing strategies that maximize utilization and minimize unassigned time
  • Provide accurate and timely reports covering forecasted utilization, actual utilization, and projected full time employees
  • Monitor staff and manager progress toward chargeability goals and analysis of underutilized staff, overtime hours, and potential recruiting needs
  • Proficient in Microsoft Office Suite applications including Word, Excel, and Outlook
35

Working Student for Resource Management Resume Examples & Samples

  • Supporting Global Ressource Management projects
  • Planning and supporting staffing calls
  • Evaluate & Monitor utilization capacity
  • Prepare reports for management meetings
  • Define capacity shortage
  • Development of proper measures
  • Student (f/m) of a university or a university of applied science
  • Fluent German and very good English language skills required
  • Profound knowledge of MS Office (PowerPoint, Excel & Outlook)
  • Strong analytical skills, team spirit and flexibility
  • Independent working style, willingness to learn and a high level of motivation
  • Business administration knowledge is a must
36

Head of Resource Management Resume Examples & Samples

  • Define purpose and critical success measures of resource management at PA
  • Access current practices, systems and capabilities to identify near term opportunities and to develop longer term strategy and plan
  • Drive for optimum utilisation from a revenue/profit and talent development perspective
  • Integrate processes, principles and approach to create a globally consistent resource management function within PA
  • Provide strategic insight, taking a “big picture view across all sectors, services and geographies. Engaging Consulting Leadership Team on opportunities to improve
  • Provide excellent leadership and direction to resource management team, to include a focus on the creation of clear and relevant objectives and professional career development
  • Drive performance through the pragmatic allocation of resource managers to sector and service teams, and ensuring consultants are on the right jobs at the right time
  • Improve the Resource Management tools, management information and processes used to support higher utilisation and ensure consistent use across the firm
37

Director of Resource Management Agency Resume Examples & Samples

  • Graduated from a university or college with a Bachelor’s degree; advanced degree is desirable
  • A minimum of five years progressively responsible executive or administrative management experience in a large and diverse public or private sector organization, including supervisory experience. Experience & skill highly desirable for this executive position
  • Ability to perform duties detailed in the adopted job specification for the position
38

Senior Director, Resource Management Resume Examples & Samples

  • Experience with monitoring process effectiveness and designing/implementing improvements
  • Experience directly managing and developing staff
  • Experience working in a Professional Services Environment
  • Ability to succeed in a matrixed environment with multiple owners and constituencies
  • Ability to see big picture and anticipate competing needs and priorities and to proactive develop solutions
39

Test Resource Management Resume Examples & Samples

  • TRM expert in all aspects of the tool
  • Training and coaching TRM users
  • Develop, maintain, and execute training plans. Day to day administration of the TRM tool
  • Maintain the data integrity of the TRM tool
  • Leading teams, possibly from multiple sites, focused on process and productivity improvement centered on asset management
  • Support user experiences / issues with the tool
  • Team with project stakeholders and team members to get results. Escalate to leadership as required
  • Assure that appropriate knowledge management is exercised to maximize the transfer of knowledge to new users / projects. Build and manage project knowledge base in alignment with TRM roadmap
  • Key player in ongoing development and continuous improvement of the TRM operating systems and process
40

Senior Specialist, Resource Management Resume Examples & Samples

  • Provide Regional Call Center Operations and scheduling support to Care teams
  • Creation of agent schedules including training and meeting schedules
  • Intraday queue monitoring to ensure execution to plan
  • Report intraday schedule adherence and attendance
  • Deliver net-staffing and schedule adjustments recommendations
  • Create and deliver reports that track key data and metrics that support the business unit
  • Resolve escalated issues and requests from site management and provide root cause analysis of SLA deviations
  • Communicate identified intraday risks to CCO leadership and business leaders
  • Work with business as a team, provide analysis and suggestions as and when we foresee the risk of meeting the Intraday productivity goals
41

Dir EPD Resource Management Resume Examples & Samples

  • Maintaining a comprehensive understanding of company methodologies, quality standards, and internal and external controls
  • Leveraging knowledge of industry directions and fostering an environment of continuous improvement to drive framework enhancements
  • Bachelor's degree in Business Administration, Computer Science or related field and 8 years of related business or IT experience, including 6+ years of project/program management experience. Additional equivalent work experience may be substituted for the degree requirement
  • 5 years of leadership experience with direct report responsibility
  • 2 years of experience working closely with senior leadership (VP and above)
  • Master's degree in Business Administration, Computer Science, MIS or related field
  • Project Management Professional (PMP) or other project/program management certification 4 years corporate retail experience
  • 2 years’ experience managing multi-channel sourcing models
  • 3 years’ experience implementing large, complex programs in a corporate environment
  • 3 years’ experience leading projects or programs requiring the integration of technology and business solutions
  • 2 years’ experience working on project(s) involving the implementation of project life cycle methodologies (e.g., SDLC, process management, organizational change, operations management)
42

Resource Management Resume Examples & Samples

  • Performance and Tasks Management: Effectively manages time, task/priorities and organizes workload on a daily and weekly basis to complete activities within their function
  • Autonomy and Decision Making: Operates independently and leverages leadership guidance as needed to drive decisions
  • Team Impact & Contribution to Business: Works independently to achieve objectives and deliver results that impact the success of the team; Collaborates across the resource team to ensure effective supply/demand matching across the entire Area to maximize productivity metrics
  • Work with Business Unit(s) and Delivery Managers on resource availability to fulfill demand
  • Work with the Business Unit(s) leadership and Resource Lead Team to leverage myScheduling system and ensure efficient processes
  • Adhere to and execute standard scheduling processes and procedures to ensure consistency
  • Work with Resource Leads from other business units/regions to co-ordinate and track cross-region/MU supply/demand matching
  • Evaluate resources based on role requirements, business/project factors, exercise experience and expertise to balance business need with individual's preferences and career development goals
  • Manage expectations on resource availability with business unit(s) leadership and demand stakeholders
  • Ensure smooth transition for the consultants between client engagements
  • Update and maintain data in myScheduling system ensuring information is accurate
  • Provide periodic (i.e. daily/weekly) supply/demand reporting
  • Facilitate weekly staffing meetings and provide meeting minutes as needed
  • Support Area Chargeability Lead with chargeability analysis and identify gaps between forecasted chargeability vs actual with the business unit(s) leadership
  • Provide resume guidance as needed to consultants to enhance the supply/demand matching capabilities in myScheduling
  • Send communication reminders to consultants to update resume, skills, certification and schedules (vacation/training) in myScheduling
  • Build personal relationships with region/MU leadership and consultants by working consistently in an Avanade office location
  • Strong previous Technical Consulting / Technical Services Company experience
  • 4 + years in project management/operations/scheduling/personnel coordination experience
  • 4 + years of resource management experience
  • University degree or equivalent work experience
43

Epmo-resource Management Co-op Resume Examples & Samples

  • Excellent interpersonal and communication skills to work effectively in a team environment
  • Strong analytical skills and interest with working with large volumes of data and to help with interpretation/reporting
  • Detail-oriented with good organizational and problem solving skills, and self-motivated
  • Ability and willingness to handle multiple tasks within a fast-paced casual yet professional environment
  • Experience with Excel required
  • Experience using Microsoft Power Point and Visio are a plus
44

Head of Costing & Resource Management Resume Examples & Samples

  • Excellent leadership qualities included demonstrated ability to deliver effectively with a geographically dispersed team
  • Ability to navigate a complex, highly-matrixed, global organization
  • Demonstrated ability to collaborate with and influence senior stakeholders
  • Demonstrated ability to work in a highly collaborative and service-oriented environment
  • Strong project management skills, numeracy skills and financial management experience
  • Excel experience and expertise preferred
  • Excellent communication, presentation, and facilitation skills
45

Water Resource Management Specialists Resume Examples & Samples

  • Relevant professional experience in water supply infrastructure and water resource management for large scale infrastructure projects
  • Expert knowledge of IFC Performance Standards (or equivalent such as Equator Principles or World Bank Safeguard Policies)
  • Experience working with the Millennium Challenge Corporation (MCC), the World Bank, Asian Development Bank (ADB) or similar institutions preferred
  • At least 5 years' experience working in East/Central Asia, Mongolia preferred
  • Advanced degree in a relevant discipline
  • Proficient in English including speaking, reading, and writing. Working capacity in Mongolian preferred
46

Resource Management Resume Examples & Samples

  • Motivation and ability to work flexible work schedule
  • Ability to organize and plan daily/weekly work with a high level of quality orientation
  • Ability to analyze and resolve problems independently with a high level of results
47

Resource Management Lead Resume Examples & Samples

  • May be responsible revenue generation and building and maintaining a client base
  • Manages overall relationships with clients and has frequent and direct contact with the most senior level managers and executives to provide subject matter expertise and project direction
  • Responsible for building and maintaining a client base, assisting the business team with writing and present proposals for large or complex projects
  • Manages overall relationships with clients and has frequent and direct contact with middle and senior level managers and executives to provide subject matter expertise and project direction
  • Designs, analyzes and implements business systems
  • Interviews personnel from functional communities and facilitates working groups to document current business practices, weaknesses, and objectives
  • Develops strategies and applies industry best practices
  • Assists business development team with writing and presenting proposals for moderately large or complex projects
  • Contacts are with middle and senior level managers and executives
  • Requires proven project management and consulting skills
  • Identifies and pursues business opportunities with potential and existing clients
  • Has established network and referral contacts
  • RESPONSIBILITIES include overall management of a project team(s) and development of staff
  • Must be able to obtain a Secret clearance
48

ALT Provisional Resource Management Resume Examples & Samples

  • Defining the CM SWP (version 2), deploying and following up development actions of the community, updating the SWP depending on the revision of the company's strategy
  • You are completing a Master's degree or in the final year of a business school. You have knowledge of/or a strong interest and are motivated for HR (people development) and/or topics related to the business plan
  • You have good communication skills (written and spoken). You are able to understand the business strategy, interpret and propose action plans to develop the skills of people
  • You are familiar with digital solutions, in particular social networks
  • International experience would be a plus
  • You have analytical skills
  • Language skills: English: advanced level, French: intermediate level
49

Director, Resource Management Resume Examples & Samples

  • Ability to effectively communicate and collaborate across multiple levels of the organization, inclusive of senior management
  • Ability to appropriately balance multiple competing demands; excellent organizational skills
  • Entrepreneurial spirit – proactively seeks out and identifies areas of opportunity and proposes solutions
  • Strong Excel, Powerpoint and Outlook skills
  • Previous experience with Workforce planning
  • Demonstrated experience influencing situations to desired outcomes
50

Director, Resource Management Resume Examples & Samples

  • Excellent process and project management skills
  • Ability to effectively communicate and collaborate, and influence, across multiple levels of the organization, inclusive of senior management
  • Experience monitoring process effectiveness and designing/implementing improvements
  • Previous experience leading Workforce planning and management efforts
51

Resource Management Lead Resume Examples & Samples

  • 7+ years of experience in internal staffing, talent acquisition, or talent development
  • Experience with producing briefings or updates, metrics, and reporting on behalf of the talent strategy organization
  • Experience with working in the field of mobility, either client-facing or in-house
  • Knowledge of the overall mobility agenda for the firm and how it applies to talent development and advocates the role of mobility across the business
  • Ability to anticipate hiring demands and shape a delivery approach
  • Ability to leverage market intelligence to inform and shape talent strategies and decisions
52

Intake & Demand, Resource Management Resume Examples & Samples

  • Intake and Demand for Project and Service Requests (SR)
  • Manage multiple details simultaneously, in a fast-paced and changing environment
  • Communicate, both in writing and verbally and be able to maintain positive communications and working relationships at all business levels
  • Manage tasks and be self-disciplined, working under minimal supervision
  • Experience in a project portfolio management tool is preferred but not required
  • Demonstrated experience in planning and facilitating meetings
  • Knowledge of Blue Shield’s business units and/or IT technology/applications is preferred
  • Demonstrated ability to apply logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans
  • Proficient in Microsoft Office suite, including Excel, and at least one year of experience in MS Project and Visio
  • Bachelor's degree and five years related experience or equivalent combination of education and experience
53

Resource Management Senior Manager Resume Examples & Samples

  • Oversees the deployment of resources for client service within assigned business units and maintains a steady pulse on capacity levels
  • Owns the scheduling process for the region, works with team members to coordinate across offices and makes process change recommendations as needed
  • Understands the business needs at a leadership level and responds accordingly
  • Monitors engagement economics and make staffing recommendations based on realization, timing and progress of engagement
  • Supervises and develops resource management team members within assigned business units
  • Resolves escalated scheduling conflicts; escalates to leadership as necessary
  • Participates in strategic planning for the region including forecasting and headcount management
  • Bachelor’s degree or equivalent experience required; emphasis in Human Resources, Business or a related field preferred
  • Minimum of 7 years of related experience required, including leadership responsibilities; resource management or staff scheduling experience in a professional corporate environment preferred
  • Ability to organize, evaluate, assess data and make appropriate recommendations based on this review is essential
  • Must have keen understanding of the operations and economics of a professional services practice
  • Responsive individual with strong attention to detail
  • Ability to communicate and negotiate comfortably with all levels and assist in conflict resolution
  • Strong written and oral communication, organizational, and prioritization skills
  • Demonstrated poise, tact, diplomacy and good judgment
  • Able to handle confidential information and apply tact and discretion in sensitive situations
54

Group Lead, Global Resource Management Resume Examples & Samples

  • Lead, manage, mentor, and develop a group of up to 35 service technicians
  • Maximize resource utilization
  • Control costs related to group members activities
  • Administrative personnel management tasks, i.e. approval of hours, travel expenses, etc
  • LI-LH
55

Senior Manager, Resource Management Resume Examples & Samples

  • Five to eight years or more of credit card or financial services industry experience, which may include experience in Alliance Data such as but not limited to Operations, Marketing, and Client Partnerships (Preferred)
  • Eight to ten years project resource and planning experience
  • Solid knowledge of Project and Program Management principles and disciplines
  • Ability to research and evaluate changing technology and model multiple what if scenario's, presenting unbiased documentation is required
  • Solid experience with change management
  • Strong knowledge of project planning and resource management
  • Self-motivated ability to question current procedures or business processes and make recommendations to enhance performance levels
  • Strong leadership abilities across organizational ePMO boundaries
  • Solid understanding of budget management
  • Ability to solve problems on the fly and work in a fast-paced, high traffic environment
  • Strong knowledge of MS Office Suite, specifically MS Visio and MS Excel, Power Point
  • Ability to prioritize work for self and others, ability to prioritize workload based on business needs for self and others
  • Ability to understand and evaluate recommended solutions to complex problems and provide direction with broad knowledge of the Business environment/culture
  • Keeps abreast of current industry best practices to maintain skill levels necessary to provide quality service to customers
  • Conducts resource procurement inclusive of interviewing, management, and resource development
  • Understands the tasks, activities and challenges of team and ensures that key performance metrics are being met through intervention such as training
  • Manage the expectations of business owners, subject matter experts and key stakeholders
  • Some travel as necessary
  • Alliance Data participates in E-Verify
56

Senior Mgr, Resource Management Resume Examples & Samples

  • Monitor and support adherence to Resource Management processes and compliance for time card entry and project reporting
  • Facilitate continuous improvement of Resource Management processes and tools in of the global development function
  • Maintain Resource Management training materials as necessary and present training on a regular basis for new hires
  • Ensure that key Resource Management metrics are maintained for reporting to senior management
  • Provide first line support to the development function for PSA
  • Fulfillment of submitted Resource Requests for Investment and Internal projects through the assignment and allocation development function resources
  • Engage with the Development organizations’ senior management teams, individual resources and project managers to optimize overall resource utilization against the Investment Portfolio
  • Engage with the Development organization’s senior leaders and Project Managers to understand and plan for the resourcing demands of the Investment pipeline
  • Enable and support annual goals of the development organizations through effective resource management decisions and monitoring time entry compliance
  • Monitor and communicate current and planned development capacity, provide and review metrics with senior stakeholders covering but not limited to: capacity, utilization and required skill sets
  • Maintain resource management data integrity in systems that support resource and project management processes and decisions
  • Help to develop and implement processes and/or tools to support an effective global resource management function
  • Facilitate the data entry and maintenance of the skills database
  • Collaborate with development management and or other functional areas to satisfy resourcing needs or resolve resource staffing conflicts
  • Bachelors degree or equivalent education or experience
  • Prior experience in resource management, financial or consulting delivery experience in a professional services or development environment
  • Strong analysis and concept skills
  • Strong process orientation
  • Proven problem-solving skills with attention to detail
  • Ability to build strong business relationships with and influence key stakeholders at all levels within the business
  • Experience with virtual teams, international experience is a plus
  • Excellent team-based interpersonal skills with ability to work independently
  • Ability to demonstrate determination, diplomacy and resilience
  • Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making
  • Knowledge of life sciences is a plus
57

Resource Management Resume Examples & Samples

  • Support HR team on process implementation
  • Drive HR project and support on local HR initiative
  • Monitor and support on workforce planning & allocation
  • Guide and implement resource management process excellence
  • Ensure business by optimal resource management
  • Formulate strategies and concepts into concrete actions
  • Education: Bachelor or Master’s degree in Human Resources or related field is required
  • Human Resources and Disciplines Knowledge
  • Excellent Presenting and Communicating Information
  • Delivering Results & Meeting Customer Expectations
  • Change and improvement management skill
  • Proficient in Microsoft Office EXCEL, WORD, POWER POINT
  • Min years of experience: 3 years in HR area, open to excellent graduate student as well
58

Resource Management Lead Resume Examples & Samples

  • Define, develop, implement and run an end to end resource management process using the organization s standard approved tools to properly support resource supply and demand management
  • Manage and improve the NADC and client onboarding & off boarding processes
  • Maintain delivery center position inventory
  • Report on resource management metrics
  • Maintain standard job descriptions for all delivery center positions
  • Maintain skills inventory
  • Overall Reporting Oversee the creation and maintenance of Delivery Center resource metrics and dashboards needed to run the business utilization, availability, etc
  • Provide Leadership and Direction
  • Minimum of 4 years of experience with supporting Client business process
  • Minimum of 4 years of experience with leading and executing against a complex & comprehensive communications plan
  • Minimum of 5 years’ experience managing a technology team
59

Head of Resource Management Resume Examples & Samples

  • With the Joint Heads of Production, manage the department managers to ensure that the resourcing of departments and shows has been rationalised
  • Be the first escalation point for issues beyond the remit or ability of department managers
  • Liaise with producers and supervisors to resource VFX projects with available crew, liaising with other Framestore offices to resolve multi-site issues where they arise
  • Problem solve resource issues - lack of crew, overcapacity etc
  • Assist department managers to identify vacancies and liaise with the recruitment team to find the right candidates within schedule requirements
  • Work closely with heads of department and department managers to ensure teams are balanced in terms of skills and seniority
  • Provide regular reports on capacity and utilisation to senior management
  • Assist with the coordination of outsource requirements as required
  • Create first pass crewsheets in order to run scenarios for future work and how the incoming of the work affects current crew capacity
  • Liaise with the bidding producer to run new business scenarios and forecasts
  • Liaise with the head of building services and moves changes coordinator to ensure that seating forecasts and requirements are communicated effectively
  • Previous management (especially production and/or resource management) experience in VFX or other similar creative industries
  • Previous experience of managing a team
  • Able to quickly establish credibility and build strong working relationships
  • Good understanding of project/resource scheduling dynamics
  • Demonstrable skill and sensitivity when dealing with colleagues or difficult issues
  • Collaborative and solutions orientated, works to achieve win-win outcomes
  • Organised, self-starting and a strong influencer at all levels
  • Quick to identify and problem solve issues; using a pragmatic and commercially sound approach
  • Can make sensible and experience led decisions in difficult and deadline driven situations
  • A solid understanding of relevant HR legislation and its application to the industry
60

Resource Management Lead Resume Examples & Samples

  • Coordinate with subcontractors on new hire information, terminations and billet moves
  • Research and reconcile any discrepancies or questions from subcontractors on the weekly backup report and monthly check run report
  • Work with and interpret data with the Business Operations Manager and other PMO staff and process any corrections that need to be done
  • Process change vouchers when necessary
  • Work with Task Area Leads to ensure time is charged correctly and employees or subcontractors are using the correct paycodes
  • Supports the PM and Business Operations Manager in effective resource allocation
  • Maintain the staffing plan, pipeline, and a resource tracking system
  • Prepare/update the Supply Chain Risk Management Plan
  • TS/SCI Eligible
  • DHS EOD Eligible (Active EOD preferred)
  • Technical document editing experience preferred
  • 7+ years prior experience working in a fast-paced environment
  • Proactive with strong desire to succeed, goal oriented
  • Proven experience to compete and thrive in a challenging environment
61

Head of Resource Management Resume Examples & Samples

  • Define target levels for workforce (directs and indirects) and monitor realization; conduct benchmarking
  • Develop and execute real estate strategy; work closely with Real Estate, consolidate demand, challenge
  • Leverage procurement potential; work closely with Central Procurement, consolidate demand, support negotiation costs
  • Push for standardization of equipments
  • At least 3-5 years of experience in a comparable position within Freight/Logistics industry
  • Masters degree in Business Administration or comparable qualification / experience
62

Services Resource Management Resume Examples & Samples

  • You will monitor and support workforce allocation
  • Ensure business by optimal resource management operation
  • You will execute and secure workforce allocation
  • Define competence need and request resources
  • Gather and distribute service demand forecast
  • Plan and drive workforce capacity
  • You must possess 2 years of experience of Service Delivery
  • Strong knowledge of Sales Process
  • Coaching and mentoring experience and skills
  • Change and improvement management skills
  • Social, negotiation and argumentation skills
  • You possess Project Management skills along with
  • Financial acumen and skills
  • Knowledge of service delivery processes, models, and strategy
  • You are responsible for formulating strategies and concepts
63

Services Resource Management Resume Examples & Samples

  • Responsible to execute SRM Plan Delivery Capacity process
  • Consolidates delivery resource capacity, cost and structure/pyramids
  • Receive and consolidate top-down & bottom-up resource forecast
  • Validate resource gap to wanted position based on captured demand, strategies and agreed dimensioning
  • Support critical dimensioning decisions
  • Responsible to drive SRM Delivery Capacity targets
  • Support continuous RM improvements
64

Resource Management Resume Examples & Samples

  • Strategic Resourcing
  • Strategic oversight of resource and engagement planning including; strategic clients, major new wins/proposals, top talent, engagement outliers
  • Mentor, coach and trusted advisor to professional staff and the leadership
  • Management of complexity and ambiguity
  • Managing Leadership expectations and needs
  • Practitioner Management
  • Identification of potential underperformers/ high talent
  • Headcount Forecast and Workforce Planning including Hot Skills matrix
  • Oversight of the preparation, analysis and delivery of BAU reporting handled by the Team
  • Analysis and delivery of Management Reporting including; high level summaries, dashboards and identification of themes/issues/trends in the data reported on
  • Resource Team Management
  • Oversee the performance management activities for the direct reports in your team
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Resource Management Resume Examples & Samples

  • Manage recruitment and on-boarding of new team members
  • Management performance issues
  • Resource Management Framework
  • Design, implementation and compliance in relation to Resource Management Protocols, Procedures and Training Materials
  • Design includes new value add activities and/or reports, streamlining of activities and automation or introduction of robotics with respect to activities and transactions
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VP of Resource Management Resume Examples & Samples

  • Guides the overall strategic direction of the usability of the teams/talent in Agency. Including the development of, business planning, capital planning, and target setting processes to ensure talent funding
  • Accountable to make decisions and recommendations to ensure quality, delivery and documentation of all the Planning & Forecasting deliverables based around the human capital in the Agency PNL
  • Strategize with business teams to enable the development of metrics and forecast. Tasked with developing run-rate or baseline funding and retainer models dictating best case scenarios to drive the human capital analysis for each client
  • Drive standardization and process improvements to all elements of the planning and forecasting process around Resource Management
  • Manage human capital bandwidth to ensure the quality and timely delivery of services to deliver client satisfaction
  • Participate in post-mortems and be accountable for the incorporation of findings into resource and operating metrics
  • Collaborate with leadership to ensure the delivery of human capital spending is aligned with client expectations
  • Present and communicate to all levels of the business