Retail Assistant Manager Resume Samples
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Retail Assistant Manager Resume Samples
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DH
D Hilpert
Donna
Hilpert
18116 Adan Port
Houston
TX
+1 (555) 721 0577
18116 Adan Port
Houston
TX
Phone
p
+1 (555) 721 0577
Experience
Experience
Chicago, IL
Retail Assistant Manager
Chicago, IL
Kohler and Sons
Chicago, IL
Retail Assistant Manager
- Assists in recruiting, hiring, training, and coaching to develop top performing employees. Assists management with applicant screening process
- Assists the Store Manager in monitoring each MOD (Manager-on-Duty) segment and ensures patterns of poor performance are addressed
- Assist in managing performance reviews for all employees; assist in coaching and developing the team for growth and succession planning
- Tracks performance data for assigned area (e.g. best sellers, space allocation, etc.) and makes necessary adjustments to drive productivity and efficiency
- Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales targets
- Review store P&L with Boutique Manager and Area Manager/District Manager to reduce costs and identify efficiencies
- Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
San Francisco, CA
Retail Assistant Manager North Austin
San Francisco, CA
Bednar and Sons
San Francisco, CA
Retail Assistant Manager North Austin
- Work collaboratively with the employment and training program to further the mission
- Assist customers and handle all complaints
- Maintain staffing levels in production and on the sales floor while attaining budgeted payroll expense. This includes firing hiring and training all new associates in accordance with Goodwill policies
- Maintain a safe environment for customers and employees
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed
- Adhere to work schedule by supervisor
- Assist with the overall operation of the retail store
present
Los Angeles, CA
Retail Assistant Manager Central Austin
Los Angeles, CA
Daugherty LLC
present
Los Angeles, CA
Retail Assistant Manager Central Austin
present
- Work a flexible schedule in support of the store opening production and closing operations including work on weekends and holidays
- Assist in the supervision and training of employees including setting work schedules for employees
- Maintain a professional appearance adhering to Goodwill standards including compliance with GCT dress code
- Monitor and ensure a smooth process for all donation functions while adhering to and enforcing security audit and control procedures
- Create an atmosphere of ongoing exceptional customer service for both internal and external customers
- Aid in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis
- Comply with and enforce company policies and standards including Corporate Compliance Program
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
The University of Alabama
Bachelor’s Degree in Business
Skills
Skills
- Proven ability to drive sales and maximize store profitability\n
- Proven ability to drive sales and maximize store profitability
- Knowledge of retail/math statistical theories and principles with excellent analytical skills, ability and willingness to work with numbers
- Ability to observe and recall details and effective decision-making
- Strong organization skills, ability to follow projects/tasks to completion
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
- Previous management proficiency in high volume retail with P&L accountability
- Ability to perform four basic arithmetic operations. (add, subtract, multiply, divide)
- Prioritize and delegate / Strong operational skills and attention to detail
- Demonstrated ability to create strong selling cultures
12 Retail Assistant Manager resume templates
Read our complete resume writing guides
1
Retail Assistant Manager Resume Examples & Samples
- Collaborative skills and ability to work well within a team environment
- Strong organizational skills; ability to multitask and prioritize
- 3+ years’ experience as an ASSISTANT MANAGER in a retail/apparel setting
- 1+ year’s visual merchandising experience preferred
- Ability to work a flexible full time schedule to meet the needs of the business, including holidays, nights and weekends
- Bend, lift, open, and move product up to 30 pounds as needed
- Excellent references required; former employers required
- Strong computer and POS system experience required
- Strong sales knowledge and training require
2
Retail Assistant Manager Eagan Resume Examples & Samples
- Understands customer expectations and coaches team to exceed those expectations at all times
- Completion of Associate or Bachelor’s Degree
- Sports Lifestyle
3
Retail Assistant Manager Resume Examples & Samples
- Demonstrates ownership of own stores’ performance by monitoring the allocation of resources and organizes processes to drive profitability in a variety of situations and market conditions
- Utilizes all available store and market data to make commercial decisions based on sound analysis and financial judgment
- Creates and drives a service culture by ensuring all activities are centered on the consumer
- Minimum 3 years’ experience working in a sports/fashion customer & commercial focused retail environment with a minimum 18 months of Store Management experience
- Or equivalent combination of education and
4
Retail Assistant Manager Resume Examples & Samples
- Completion of Associate or Bachelor\u2019s Degree\n
- Effective verbal and written communication skills\n
- Physical requirements include ability to lift and/or move up to 75 pounds, as well as stand for extended periods of time\n\n\n
5
Retail Assistant Manager North Georgia 0110 Resume Examples & Samples
- Establishes an environment that drives sales/customer service
- Achieve established sales and profit plan
- Control inventory shrinkage
- Hire/Train/Coach a store staff of qualified employees
- Consistently deliver a store standards that are Brand enhancing experience for the customer
- Friendly/Enthusiastic: Makes good eye contact, sincere
- Competitive: Likes challenges and a desire to succeed
- Dedicated: Punctual and responsible
- Self Motivated
- Integrity
- Is solution driven
- A leader in a Team environment
- Has a high energy level, self-confident
- Is articulate and comfortable in social settings
- Ability to Lead: To inspire and motivate others towards achieving a goal
- Ability to Communicate: Customers/Associates
- Ability to Sell
- Ability to Hire/Coach/Develop Team
- Prioritize and delegate / Strong operational skills and attention to detail
- Ability to multi task and managing all aspects of a retail operation
- Solicits customer feedback and is “close” to the business
- Pro actively seeks solutions to present market/store conditions
6
Retail Assistant Manager Resume Examples & Samples
- Monitor all KPI’s within the store by analyzing company statistical reports and selling behaviors
- Communicate with Store/District Manager to manage inventory levels and maximize sales opportunities
- Execute field visual merchandising directives within the store while maintaining standards and brand image
- Manage the implementation and accountability of field training programs
- In partnership with Store Manager, execute strategic events to increase sales and profitability
- Attend and help facilitate store sales meetings
- Conduct store checklists to monitor compliance to selling culture and operational policies and procedures
- Acts as a liaison between the Brand Experts and Store Manager
- Resolve customer service issues in the store
- Demonstrated ability to create strong selling cultures
- POS Systems Experience
- Strong PC skills required, including Word, Excel, Windows and Outlook
7
Retail Assistant Manager, Store Activation Resume Examples & Samples
- Create content on the newsroom-led social channels, relevant to the Originals brand and the flagship store in partnership with the local Newsroom
- Drive the elements of neighborhood and community connectivity within the flagship store by networking with local shops and establishing relationships with key consumers and influencers
- Organize and host events both in and out of store
- Develop and execute activation plans within budget parameters and providing post-activation recaps
- Serve as a cultural beacon within the flagship store; this roll will not have a direct focus on selling product
- Strong overall communicator inclusive of visual communication and storytelling – an eye for capturing content in an Originals way
- Connected with a large and relevant contact book of influencers
- Fluent in local language
- University degree in marketing, events and sales or equivalent professional experience
- Minimum 2 years of brand and/or retail marketing experience
8
Retail Assistant Manager Resume Examples & Samples
- Scope of responsibility: Hardlines Departments (equipment, balls, bags/carts/travel, and accessories)
- Communicates all company information to Hardlines associates regarding special promotions and company programs
- Works with the General Sales Manager to analyze sales reports and data to understand Hardlines merchandise needs and opportunities and communicates these needs through the company-directed programs
- Experience holding people accountable
- Preferred: Avid golfer
9
Hardlines Retail Assistant Manager Resume Examples & Samples
- Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels
- Responsible for stockroom, freight flow, and all back-of-house processes and procedures including RTV’s, transfers, receipt of drop shipments, etc
- Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
10
Retail Assistant Manager Resume Examples & Samples
- Ensures compliance with all policies and procedures related to safety, loss prevention and standard operating procedures, as well as adherence to laws and guidelines of external governing entities, including those of the Federal ATF
- Uphold Field & Stream’s standards for merchandise presentation
- Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards
11
Retail Assistant Manager Resume Examples & Samples
- Demonstrating detailed knowledge of all products and services
- Achieving individual sales goals and assisting Store Manager in ensuring the store meets its sales plan
- Assisting Store Manager with hiring, training, developing and coaching associates on selling skills and behaviors and operational procedures
- Helping create merchandise presentations and displays that have impact, are customer focused and maximize sales
- Ensure each customer is welcomed into the store in a warm and genuinely sincere manner
- Going above and beyond the customer’s initial requests and assisting in fulfilling wardrobe needs by recommending complete outfits
- Ensuring each customer is connected to the brand by engaging him/her in our loyalty program, and turning them into DXLG "fans" by encouraging return visits
12
Retail Assistant Manager Resume Examples & Samples
- Lead the flagship store staff to create an Originals flagship brand environment
- Create an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising, in-store communication, and housekeeping standards in assigned area of responsibility
- Ensures the product offering available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor
- Completes cash register transactions as well as supervises transactions to ensure quick and accurate processing while adhering to cash protection procedures
- Minimizes loss by implementing, monitoring and tracking all loss prevention activities in both the stockroom and the sales floor
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for streetwear culture as well as customer service and boost sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
- Culturally and connected leader in music, art, and street culture
13
Retail Assistant Manager Resume Examples & Samples
- Lead a team of Stylists
- Actively contribute to the team’s growth by leading by example, communicating effectively, and collaborating with internal teams
- Act as a mentor and point person to the team by providing guidance, constructive feedback, and by demonstrating strong problem solving abilities in a customer facing environment
- Responsible for meeting team goals and key metrics; hold team members accountable for overall and individual goals
- Lead team meetings; perform individual touch bases and monthly reviews
- Work closely with the Store Manager to elevate the store experience and further develop areas of interest
- Demonstrate keen understanding of products and services, using this knowledge to build sales
- Support Store Manager in relevant projects and trainings
- Filling in where needed as business demands; handling customer issues, working with walk in traffic and any other tasks that need attention
14
Retail Assistant Manager Resume Examples & Samples
- Assigns daily tasks to Store staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
- Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
- Spearheads special projects (i.e. holidays, events, etc.) when necessary
- Communicates with Store Manager to insure that all received products are placed on the retail floor as soon as possible
- Work with General Manager and Store Manager to utilize complete productivity on the floor at all times
- Assists all guests in any possible way
- In partnership with the Storel Manager, schedules staff on a weekly basis and determines appropriate break schedules to maximize floor coverage and customer service
15
Retail Assistant Manager Resume Examples & Samples
- Assist in planning, developing, implementing and reviewing merchandise assortments as it relates to customer needs and profitability by property/store
- Utilizes and monitors efficiently all systems software to ensure proper pricing, stock levels, merchandise requests, send sales, and analysis reports, communicating all findings to Retail Manager
- Prepares reports as requested by Retail Manager
- Monitors sales by shop/cart to identify business opportunities and/or deficiencies, communicating all findings to the Retail Manager
- Possesses thorough instructional knowledge of point-of-sale policies and procedures
- Retail Cashier
- Associates degree in Business Management, Retail Ops, or related field
- At least three (3) years of experience in retail, sales or inventory control management
- Ability to observe and recall details and effective decision-making
16
Retail Assistant Manager Resume Examples & Samples
- Engaging and inspiring store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment
- Pursuing, attracting, hiring, coaching, and retaining talented associates for key roles and setting clear performance expectations
- Sharing responsibility as the “Manager on duty” and total store operations
- Creating a culture of consultative selling with an emphasis on developing ongoing professional relationships with top customers
- Maintaining accountability for results within the Easy Tech & Mobile area
- Partnering with other store managers to champion a customer-centric environment
- Overseeing the timely completion of required training for all store associates
17
Retail Assistant Manager Resume Examples & Samples
- A valid driver's license for the travel you'll be doing
- Ability to relocate within your district if necessary
- Squat, bend, stoop and climb ladders
- Move and transfer merchandise generally weighing 0 -- 50 pounds throughout the store
- Work varied hours, days, night and weekends as business dictates, plus six days a week during peak seasons in the spring and fall
18
Retail Assistant Manager Resume Examples & Samples
- Helping train, develop and coach associates on selling skills and behaviors and operational procedures – Leading by Example
- Understanding the special requirements of the tailored clothing business including
- Proper measuring techniques
- Understanding fabrication differences
- Styling the Customer
- 3 – 4 years of Luxury Tailored clothing, Retail Sales and Merchandising experience
- Experience with hard line merchandise and/or custom made clothing, preferred
- Superior customer service techniques and experience with problem/complaint resolution
- Ability to pass a pre-employment assessment and background check
19
Retail Assistant Manager Resume Examples & Samples
- Works proactively with Store Manager to develop solutions to decrease losses and shrink
- Maintains proper inventory controls, facilitates inventory transaction and bulk counts as directed by senior management
- Ensures price integrity and general pricing of product on the floors is reflective of current markdowns and markups per company directives
- Ensures all sales are rung correctly and that all associates are trained on how to properly ring a transaction
- Effectively delegates tasks to other hourly employees to ensure the store is properly recovered for the next day’s business
- Always willing and able to lead by example when cleaning shelves, counters, tables and overall store; teaches standards to others
- Works with store management to ensure inventory is checked in, stocked correctly on shelves and displayed within 24 hours of receipt per operational standards
- Ensures Elite goals are met for the store
- Keeps daily record of store sales, scheduling, damages, mismates, deposit log, employee discounts, new hire paperwork, paid outs and visitor log
- Responsible for carrying out area of responsibilities (AOR) tasks, assignments and execution under the supervision and direction of the Store Manager
- All employees are required to use ladders as an essential function of this job, as that is part of the daily duties to maintain the store’s daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlinedunder the PHYSICAL DEMANDS section of the job description
- LEADERSHIP
20
Retail Assistant Manager Resume Examples & Samples
- Ability to execute excellence to company standards at all times
- Must produce work that is accurate, thorough and meets requirements on consistent basis. Leads and develops team to do the same
- It is a condition of employment, and responsibilities require, that you are flexible with regard to hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business
21
Retail Assistant Manager Resume Examples & Samples
- A high school education or greater
- 1 year minimum retail management experience – footwear background preferred
- Hands on working knowledge of retail systems, human resources best practices and operations
- Prefer prior big-box retail experience
- Must have experience managing large amounts of inventory
22
Hospitality Retail Assistant Manager Resume Examples & Samples
- 1+ year of related experience, prior supervisory experience preferred
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to work with minimal supervision
23
Retail Assistant Manager Resume Examples & Samples
- Network, recruit, and hire top quality store employees
- Assist in managing performance reviews for all employees; assist in coaching and developing the team for growth and succession planning
- In collaboration with Boutique Manager and Human Resources provide advice and counsel to managers regarding personnel practices, policy and employment laws
- Ensure IT systems function correctly
- Adhere to Nestle Safety Health and Environmental and Food Safety Policy and Procedures and execute any corrective and preventative actions assigned
- Act as the Quality Coach and promote a safety conscious culture within the boutique
- Act as the Incident & Crisis Coordinator for the location supporting investigation of incidents, injuries, or illnesses and concerns/complaints and leading the Emergency Action Plan Team
- Review store P&L with Boutique Manager and Area Manager/District Manager to reduce costs and identify efficiencies
- Utilize Manager on Duty Programs to drive sales and meet set sales goals
- Ensure Visual Merchandising programs are executed and all stores adhere to Nespresso standards for merchandising and product presentation
- Execute events to build the Nespresso brand
24
Retail Assistant Manager Resume Examples & Samples
- Execute and maintain all merchandising directives; partnering with the Boutique Manager and District Manager/Regional Managers to ensure execution of effective merchandising strategies
- Ensure a seamless and consistent customer experience from customer reception to check out including informative product tastings for all customers
- Respond appropriately to customer complaints resolving the problem quickly and effectively
- Proactively ensure accuracy of customer database and utilize information to increase sales and customer contact
- Manage the boutique stock including machines, capsules and accessories; placing orders according to delivery plan, checking in deliveries, and avoiding out of stocks
- Manage the Boutique Coffee Specialists (Sales Associates) in their daily tasks and ensure appropriate staff coverage based on sales forecast
- Ensure a safe work environment reporting all incidents/hazards to appropriate business partners
- Collaborate with Boutique Manager to identify marketing opportunities to support sales and promotions
- Build and maintain good communication with all members of corporate offices, mall offices and other partner stores
- Ensure uniform standards are reflective of the brand image and adhered to at all times
25
Retail Assistant Manager Resume Examples & Samples
- Min 5+ years of working experience in Retail/fashion industry
- Multinational company experience preferred
- Strong business acumen
- Excellent interpersonal skills & communication skills
- Can do approach
- Good English
- General PC Knowledge Computer skills
26
Retail Assistant Manager Resume Examples & Samples
- Provide leadership and direction to staff at retail location, in-store merchandising and display to ensure maximum visual impact and revenue generation
- Work with retail supervisors to develop and implement customer and employee promotions
- Prepare detailed plans for approval that increase the location’s revenues by developing creative concepts to market new product lines and direct related vendor sourcing
- Ensure proper staff management including hiring, promoting, counseling and termination
- Assist with the development of employee training programs and with administration and facilitation of Levy training and procedures
- Merchandise planning, buying and inventory management against sales trends; manage assortment planning, including building product assortment, selection, and pricing and vendor management
- Operational accountability including overseeing operations, managing profit & loss, monitoring financial performance and preparing sales reports, budgets, and other reporting tools as needed
- English reading, writing and math skills required
- Must be able to multi-task
- May be required to perform diverse physical tasks
- 1-3 years Merchandising Management Experience in a Store Setting
27
Retail Assistant Manager Resume Examples & Samples
- High School diploma or GED required. Two year degree or above desired
- A minimum of one year in retail, fast food, or sales experience is required
- Ability to read and interpret documents such as rules, operations, reports, maintenance instructions and procedure manuals
- Ability to bend at the waist with some twisting, up to one hour of the workday
28
Retail Assistant Manager Central Austin Resume Examples & Samples
- Assist with the overall operation of the retail store
- Maintain a neat and orderly store that is properly equipped and supplied to meet all budgetary requirements
- Work collaboratively with the employment and training program to further the mission
- Maintain a safe environment for customers and employees
- Ability to complete necessary paperwork and reports in a timely and efficient manner
- Aid in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis
- Supervise special sales and promotions
- At least one years of assistant managerial/supervisory experience supervising several departments and/or staff of 10 or more employees
- Knowledge of accounting and bookkeeping procedures
- Knowledge of men’s women’s and children’s clothing as well as furniture and household items
- Ability to effectively communicate in English both orally and in writing
- Store management experience of a large grocery store big box retail company manufacturing facility or warehouse
29
Retail Assistant Manager North Austin Resume Examples & Samples
- Assist in performing the daily administrative/clerical functions of store operations such as cash transactions ordering supplies and opening and closing the store
- Assist in the supervision and training of employees including setting work schedules for employees
- Must be able to fulfill the duties of all production and retail staff as needed to include greeting donors and safely unloading donations from vehicles completing donor receipts sorting donated items into designated categories accurate cash handling maintaining sales floor neat and orderly assist customers with purchases and perform store upkeep duties
- Create an atmosphere of ongoing exceptional customer service for both internal and external customers
- Monitor and ensure a smooth process for all donation functions while adhering to and enforcing security audit and control procedures
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed
- Maintain staffing levels in production and on the sales floor while attaining budgeted payroll expense. This includes firing hiring and training all new associates in accordance with Goodwill policies
- Maintain effective email phone and face to face communication with other divisions and stores as needed
- Assist customers and handle all complaints
- Comply with and enforce company policies and standards including Corporate Compliance Program
- Meet annual mandatory training requirements
- Keep Recruiter and District Director informed of staffing needs
- Attend meetings as scheduled
- Maintain a professional appearance adhering to Goodwill standards including compliance with GCT dress code
- Highly developed sense of customer service and interpersonal skills including high integrity respect for all individuals (customers vendors and employees) strong critical and analytical thinking skills and appreciation of diversity
- Understanding the resale industry and ability to react to competitive situations
- Demonstrated strong coaching skills including the ability to motivate the team
- Ability to work with basic office computer software such as Microsoft Office
- Ability to perform continuous walking stooping standing bending kneeling and climbing for prolonged periods of time (up to 7 hours per 8-hour shift)
- Ability to lift 35 pounds frequently
- Ability to exercise good judgment in handling day-to day situations
- Previous experience working with the disabled and disadvantaged
