Retail General Manager Resume Samples

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J Rowe

Jammie

Rowe

37743 Greg Mills

Philadelphia

+1 (555) 156 5892

37743 Greg Mills

Philadelphia

Phone

p +1 (555) 156 5892

Experience Experience

Boston, MA

Retail General Manager

Boston, MA

Schamberger-Mertz

Boston, MA

Retail General Manager

Performs other essential functions which may be assigned by management. Management shall have the right to add or change duties at any time
Inspects work to ensure all work meets the standards of the management company and owner
Model the way to establish and create a customer centric environment
Partner with district manager and home office staff to manage clearance product price points for liquidation while maximizing merchandise margins
Monitors employee/customer interactions and provides constructive feedback on ways employees can improve service and increase sales
Providing customer service
Charged with all aspects of administration, management, security, and operations of the facility

Boston, MA

General Manager, Retail

Boston, MA

Rath Inc

Boston, MA

General Manager, Retail

Hiring of all team members and monitoring new hire orientation procedures
Managing Client Relationships
Initiating disciplinary procedures, as necessary, for team members, up to and including termination of employment
Ensuring compliance with Standard Operating Procedures (SOP) as immediate supervisor of team members
Train and motivate all associates through on-going programs in sales, Guest service and product knowledge
Leads and performs as necessary tasks related to production, retail, self-serve, and shipping services and any other established standard operating procedures
Competency using Microsoft Office, navigating the internet, general use of personal computer

present

Phoenix, AZ

General Manager, Retail Automation

Phoenix, AZ

Kunde-Lockman

present

Phoenix, AZ

General Manager, Retail Automation

present

Supervises associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution
Guide and direct management in the development, promotion, and sale of the OpCo's services
Provide guidance, advice, direction, and authorization to carry out major plans and procedures, consistent with established PFG policies
Establish current and long range objectives, plans, and policies
Review reporting and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions
Performs other related dutues as assigned
Planning and budgeting to achieve business objectives, and coordinate functions between departments to establish responsibilities and procedures for attaining objectives

Education Education

Bachelor’s Degree in Business

DePaul University

Bachelor’s Degree in Business

Skills Skills

Previous management proficiency in high volume retail with P&L accountability
Excellent communication skills
Ability to respond effectively to sensitive inquiries or complaints
Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
Ability to lead and mentor teams in multiple locations
Technical proficiency with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)
Extremely strong leadership skills, interpersonal skills, verbal and written communication skills, listening skills, ability to check for understanding after direction is given, basic math skills, strong organization skills, ability to multi-task, talented director of internal and external guest relations, team builder, computer skills (Microsoft Office,) proven track record of increasing experience and responsibility
Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Ability to use critical thinking and creative ways to solve problems
Ability to empower and develop a sales team

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11 Retail General Manager resume templates

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Retail General Manager Resume Examples & Samples

Deliver exceptional customer service and sales focus
Partner with Store Leadership Teams to hire, develop and motivate a team within each brand door
Review and monitor controllable expenses
Communicate product needs and operational opportunities to the Area Manager
Provide constructive feedback to Area Manager on success and feasibility of current and new programs, other initiatives, and specific store needs
Promote a high performance culture within each brand door by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success
Collaborate with Area Manager to develop clear action plans for stores and thrives to achieve objectives, deliverables and timelines of plan
Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with regional trainer to ensure all employees are trained in Retail Standards
Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
Must have strong management, interpersonal and communication skills
Ability to understand and use financial data to make decisions and influence outcomes
Ability to use critical thinking and creative ways to solve problems
Ability to lead and mentor teams in multiple locations
Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel & Footwear Retail industry in a sales or operations management position; or equivalent combination of education and experience

Retail General Manager Twin Cities Resume Examples & Samples

Support and coach the management team and associates within all stores/brands, within a given center, to drive sales and meet key performance indicators, while managing expenses to increase profitability
Deliver exceptional customer service and sales focus
Partner with Store Leadership Teams to hire, develop and motivate a team within each brand door
Review and monitor controllable expenses
Communicate product needs and operational opportunities to the Area Manager
Partner with mall management and within local community to promote brand and store awareness
Ensure consistent implementation of all corporate programs, initiatives and strategies within each brand door
Provide constructive feedback to Area Manager on success and feasibility of current and new programs, other initiatives, and specific store needs
Create effective succession, recruiting, hiring and training plans, resulting in lower store turnover
Develop staff by evaluating and providing performance feedback, seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives
Promote a high performance culture within each brand door by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success
Collaborate with Area Manager to develop clear action plans for stores and thrives to achieve objectives, deliverables and timelines of plan
Take clear accountability for training and execution in store in all areas, including business, operations, sales/customer service, and visual merchandising, while also coordinating with regional trainer to ensure all employees are trained in Retail Standards
Ensure timely completion of all recordkeeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counselling, disciplinary actions and terminations
Produces results under a variety of situations/market conditions and overcomes barriers to the company’s success in compliance with corporate guidelines
Must have strong management, interpersonal and communication skills
Ability to understand and use financial data to make decisions and influence outcomes
Ability to use critical thinking and creative ways to solve problems
Ability to respond effectively to sensitive inquiries or complaints
Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
Ability to lead and mentor teams in multiple locations
Technical proficiency with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)
Bachelor's degree from a four-year college or university or a minimum of three years in Sporting Apparel & Footwear Retail industry in a sales or operations management position; or equivalent combination of education and experience
2-3 years of increasing experience in retail management that includes a minimum of 1 year as a Store Manager

Audit Manager General Retail Banking & Wealth Management Resume Examples & Samples

Minimum of a Bachelor’s/Master’s degree in business, accounting, finance and related field
Ability to exercise discretion, work independently within broad guidelines, tactfully handle sensitive and confidential data and complete assignments timely
Proficiency with personal computers as well as pertinent mainframe systems and software packages

Retail General Manager Resume Examples & Samples

Sales coaching, training, motivating and inspiring the team to take care of the customer and give Legendary Customer Service. This is done through morning meetings, monthly All-Store meetings, weekly management meetings
Profitability managing payroll, donations, small advertising expenditures, markdowns, staffing levels and productivity
Overall Functionability of the store Ensure you are legally able to purchase and possess firearms to ensure compliance of a firearms sales department. Working with the various managers on their departments - presentation, operationally, etc… to continually improve and grow our business
Human Resource Partnerships briefed on all written warnings, & terminations before they occur. Also review all Performance Appraisals before they are given. Partner with management and the HR team
Facilitator of Change and new programs. Communicate changes and new direction that is being directed from the Corporate Level - explaining it, gaining buy-in and driving the execution of new programs
Staying on top of communication and distributing it through the various managers and responding to direction. Through email and conf calls. - this ties into the above #5 point - making sure communication is happening throughout the entire store
Coaching and Training staff - incorporate coaching and training in everything I do with my team to help them grow and succeed to prepare them for the next position. However - actually sitting down to show them something new or something that they need to know when they get promoted to be a GM - it is roughly 10%

General Manager, Retail Programs Resume Examples & Samples

Responsible for collection of all internal and external intelligence relating to the Retail Programs and Incentive programs. Analyzing and interpreting external competitive data, pricing trends and indexing to create compelling business cases in support of sales
In conjunction with Sales Planning and Finance, develop an annual incentive strategy identifying required programs along with budget requirements
In conjunction with field and corporate departments, design and develop selling and incentive programs to generate dealer excitement while optimizing program spending. Ensure legal compliance for all initiatives
Interface with VCI to strategize and develop retail and lease products, programs, and promotions. Support negotiation of subvention requirements to optimize program spending
Ensure effective communication of all retail programs to the dealer body and ensure solid customer communication through integrated activities with marketing via vw.com and alternative media outlets
Provide incentive input for future products and proposals & support efforts of Sales & Product to ensure a proper market orientated mix at new vehicle launch adheres with initial incentive strategy
Serve as an Industry Expert, with in-depth knowledge of the competitive environment, products, programs, positioning, and sales strategies. The position should serve as an “in-house” industry consultant providing an independent viewpoint based on measureable analytics
Drive ‘Retail Programs’ continuous improvement initiatives including refinement of Business Intelligence, program effectiveness measurement, financial control, audit, communication, IT and process
7-10 years of relevant experience
3-5 years of supervisory experience
Bachelor’s Degree in Business, Finance, or related field
7-10 Years automotive retail experience
Extensive Credit industry experience
Broad financial acumen
Proficiency in Excel, PowerPoint, Word & Outlook
Experience in enterprise business intelligence, planning and consolidation software (such as Business Objects or Cognos)
Integration - joining people, processes or systems

Retail General Outdoors Senior Manager Resume Examples & Samples

Responsible for conducting interviews and hiring of staff, handling personnel issues within the department, coaching, performance reviews/disciplines. Screening the right people during the interview process to ensure quality customer service. Addressing and altering scheduling for the departments, attendance tracking and following progressive discipline
Assist customers in making buying decisions in order to increase customer satisfaction and increase departmental sales. Providing legendary customer service and utilization of SLAM techniques. Assist in overseeing sales floor in order to promote and meet sales goals/objectives for all assigned departments while maintaining compliance
May from time to time be required to oversee the safety handling of firearms and ensuring ATF Compliance with all company policies and procedures as well as compliance with Federal, State and local regulations

Retail General Manager Resume Examples & Samples

Increase sales by coaching, training, motivating and inspiring the team to ensure customers receive Legendary Customer Service. This is done through morning meetings, monthly all-store meetings, and weekly management meetings, and additional training
Maintain profitability by managing payroll, donations, small advertising expenditures, markdowns, staffing levels and productivity
Ability to maintain overall function of the store by ensuring compliance of a firearms sales department and working with the various managers to continually improve operationally and grow our business
Partner with Field HR to establish and execute Retail strategies throughout all retail locations. Assess resouces to include human capital and monitor progress and adjust as needed. Maintain Human Resource partnerships by setting expecations for Outfitter development, effectively manage performance and execute effective succession plans for Retail Outfitters providing coaching, direction, and leadership
Facilitator of change and new program implementation by effectively managing the change curve thru communicating new direction from corporate level by explanation, clarification and implementation of new programs to gain efficiencies, increase sales and grow profits
Ability to communicate effectively, coach and train Outfitters for growth and develop company bench strength. Support Retail growth by executing process communications and asembling teams to support the retail startegy

General Manager Retail Europe Resume Examples & Samples

Create the strategy to develop the retail channels in a profitable way in the region and ensure Retail and Wholesale plans develop cohesively in order to strengthen the PUMA brand in the region
Strenthen collaboration between Wholesale and Retail (especially in Merchandising and Marketing)
Develop real estate strategies and oversee real estate site selection process. Execute development plans (openings, closures) and oversee store construction
Oversee the development and implementation of strategic plans for stores and the customer store experience. Monitor and measure adherence to high standards of store operations (e.g., sales generation and customer experience). Monitor and deliver on key KPIs. Oversee the implementation of Global Retail initiatives as well as loss prevention
Work closely with the Regional Buying & Merchandising Teams and oversee the development of best practices in merchandising, brand communication, store development & retail operations to achieve regional Retail goals
Oversee Visual Merchandising to ensure alignment with Global Retail and Global Brand Strategy
Participate as key member of the Global Retail leadership team and build cross functional partnerships with PUMA Wholesale business (Area GMs), Merchandising and Marketing
Assess market and business developments to formulate the retail strategy
Oversee the overall P&L performance management for the Retail division in the region and deliver financial results. Develop & implement growth strategies as well as lead the annual budgeting process
Hire, develop, train, and motivate direct reports to accomplish regional Retail objectives and individual performance objectives. Manage employee turnover and retention
Ensure high level of motivation and cohesion between regional and country teams. Develop a strong network with Regional management team, Global Retail team and Area GMs
Degree education in Business or similar related subject
5 � 10 years strong experience in a Retail field plus 5 years in senior retail management role is a must
Detailed experience and knowledge of the sports, fashion, and lifestyle industries
Strong experience with P&L management and leadership
Ability to effectively communicate complex and/or controversial topics and concepts to wide and diverse audiences
Ability to effectively elevate strategic issues and concerns to senior management in a timely and accurate manner
Strong judgment and ability to provide information toward the determination of policy and strategy
Strong and open communicator, good listening and interpersonal skills
Demonstrated ability to develop, lead and manage high performance teams
Demonstrated leadership in fostering continuous learning, empowerment, involvement and opportunities with direct reports
Experience with managing and leading within a matrix organization
Ability to analyze and interpret consumer, industry and competitive trends and modify Retail strategy and execution where appropriate
Excellent verbal and written communication skills including meeting facilitation and presentations
Computer skills including Excel, Powerpoint, Word and E-mail

Retail General Manager Flagship Store Resume Examples & Samples

Bachelor’s Degree or equivalent experience required. 10+ years in Retail management of multi-million dollar stores and/or multi-unit experience. Experience in managing a flagship business is required
Embraces NB Lifestyle and has an affinity with the New Balance Brand
Has confidence and presence to initiate new partnerships and relationships within the community
Strong visual, operational, personalized service, and marketing experience
Desired Competencies

Retail General Manager Resume Examples & Samples

Supervise Administrative and Maintenance Staff as directed by supervisor (Portfolio Manager)
Charged with all aspects of administration, management, security, and operations of the facility
Inspects work to ensure all work meets the standards of the management company and owner
Assures all facility systems, mechanical areas, tenant areas and common areas are maintained in good operating condition and in a high state of cleanliness at all times
Informs the Assistant Operations Manager of conditions and developments pertaining to engineering operations, repairs and maintenance of the facility as well as tenant issues
Ensures that all departments work in accordance with, and in conformity to, all policies and procedures established by both the management company and the owner
Provides recommendations through the annual budget and other periodic communications for the maintenance, remodeling, and upgrades of the facility and its components through an ongoing capital investment program. Bids and oversees most contract work done in the facility. Produces and/or assists on various reports and annual budget as directed by supervisor
Directly responsible for the cleaning vendor and performs weekly inspections and oversees their work. Serves as coordinator with retail tenant contacts on cleaning issues
Performs other essential functions which may be assigned by management. Management shall have the right to add or change duties at any time
Monthly Property Inspections - tour the property monthly. Note deficiencies and assign work orders
Prepares the monthly reporting to ownership
Service Contract Tracking for the property performance obligations, payment terms and insurance requirements
Physically walk the retail mall daily providing direction to department heads
Enforcement of the Retail tenant handbook, the Tenant Use clauses from the Retail Agreement of Lease and Merchant handbook
10 years of experience in real estate management with a concentration in retail management
Exceptional leadership, judgement, written/oral communication skills, administrative and people skills, and proficient skills
Real Estate Salespersons License
CPM or RPA preferred

Retail General Manager Resume Examples & Samples

This position will work and train with and be exposed to a variety of departments to include operations, front end, back end and retail sales; and will communicate with all levels of personnel from all departments on a continuous basis
Ensures proper display of merchandise on the sales floor by learning, teaching and assisting department managers with presentation and display of goods in a logical and attractive manner
Works with department managers and inventory control specialists to review min/max levels, purchase orders, and screen orders to ensure proper inventory levels

Retail General Manager Resume Examples & Samples

Model the way to establish and create a customer centric environment
Proven track record of leading a team to strengthen and support our small business customer
Teach and reinforce behaviors that result in managers and associates delivering exceptional sales & service results
Experience working with a consultative selling environment that provides a total solution to all customers
Experience leading a team committed to operational excellence to drive profitable YOY sales and margin
Champion of Staples values; Own it, Say it like it is, Be Caring, keep it simple, and Work together
Leadership: Lead a team of managers & associates focused primarily on the small business customer through teaching, coaching and inspiring. Fosters a sense of energy, ownership and personal commitment
People Management: Pursue, attract, coach and retain talented candidates for key roles. Is responsible to ensure that the store culture embodies Staples values and is commitment to the community. Leveraging ideas and best practices from the team to ensure results
Selling & Customer Service: Champions a consultative and customer centric environment. Coaches every manager & supervisor to create a culture of consultative selling and total solutions while focused on the customer’s needs. Holds services manager accountable for coaching and developing their team to deliver on the same model
Store Operations/Results: Holds themselves and the team accountable for flawless execution of operational excellence. Driving profitable sales and margin while reducing variability and improving performance YoY
Leadership: Inspire Passion, Develop team Capabilities, Influence others
People Management: Build Relationships, Demonstrate adaptability, Value diversity and inclusion
Selling & Customer Service: Focus on service, Foster open communication, Drive for results
Store Operations/Results: Analysis, Planning, Financial Acumen
One year progressively responsible store management experience in a retail environment as a General or Store Manager
Three to five years progressively responsible store management experience in a retail environment
Previous experience working within a small business network preferred

General Manager, Retail Resume Examples & Samples

Management, Operations and Marketing
Employee Management
Leasing
Managing Client Relationships

General Manager, Retail Resume Examples & Samples

Model exemplary service and ensure managers perform effective floor leadership to drive sales while maintaining extraordinary Guest service and visual presentation
Recognize and motivate associates to build loyal relationships with our Guests
Develop and execute strategy to drive sales and build customer loyalty through store programs including but not limited to; networking, Design Solution events, credit card, and community outreach
Execute visual direction with meticulous attention to detail
Strategize, develop and execute in-store events and source partnerships within the industry to build brand recognition
Build positive working relationships with store team, Head of Stores and brand partners to clarify priorities, share business insight and best practices
Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals and complete workload
Assess store metrics and associate behaviors to identify strengths and opportunities to maximize store results
5 + years management experience in specialty retail and/or multi-unit retail business environment, home furnishing background preferred, but not required
Ability to lift and mobilize medium to large items, up to 50 lbs

Retail General Manager Resume Examples & Samples

Merchandise product by creating impactful, value-driven presentations to drive units and sales at a high velocity (IE: end-caps and floor stacks)
Ensure that Warehouse store visual standards are met at all times by ensuring the proper mix and depth in key SKU’s. Ensures that price-point drivers are in place to drive unit sales and liquidate product (IE: end caps, floor stacks and hash racks are full and properly maintained to standards)
Identify store’s needs by using and analyzing vendor sales reports and/or altering sales floor layouts (displays) and making recommendations to DM
Partner with district manager and home office staff to manage clearance product price points for liquidation while maximizing merchandise margins
Execute strong operational efficiencies and standards
Drive unit sales at high velocity by offering value sales-drivers in the best visual placement
Develop business-to-business relationships within the store's vicinity in order to drive sales
Plan, prepare and execute tent sales that drive sales
Manage day-to-day warehouse store operations by ensuring all company policies/procedures are followed and that store wage goals, sales goals, and unit goals as well as operational expenses are controlled or met, as applicable
Fill open-to-hire positions by recruiting and hiring new employees based on warehouse store needs and standards
Recruit staff by using a variety of recruitment strategies (IE: cold calling, building a network to include a talent pool of qualified candidates for future positions)
Ensure adequate staffing at all times, by appropriately scheduling staff based on business trend and making any necessary seasonal adjustments, within wage goal/budget
Plan, prepare and execute effective inventory management for large shipments of product. Maintain proper inventory controls; facilitate inventory transaction based on Warehouse store operations manual. Responsible for effectively managing a high-volume of units in order to ensure that shrink goals are achieved consistently and losses are minimized
Plan, prepare and execute store-to-store transfers in a timely and efficient manner
Develop all employees by training them in the following: heavy amounts of stock processing, pricing of boxes, filling and stocking floor racks and back-stock racks, store maintenance, product knowledge, product placement, store operations, warehouse merchandising standards, warehouse customer service standards, increasing unit sales and all company policies/procedures
Lead by example and work along-side staff performing work and teaching best practices (IE: shifting bins and walls of product). Expected store manager's physical work load and manual labor to be performed by management may be heavy (warehouse environment)
Responsible for assigned Store exceeding Comp Sales and/or Sales Plan by training and coaching employees to execute operational efficiencies in order to drive-out a high velocity of units via price point. Ensure customer interaction expectations are focused on driving multi-pair sales
Supervise employees by enforcing policies/procedures by documenting disciplinary actions, performance evaluations, and reporting incidents to human resources and management regarding any violations of company policies/procedures and preparing related documentation
Find new and exciting ways to attract customers by reviewing promo sign packages and making recommendations to DM

Senior Manager Retail General Merchandising Resume Examples & Samples

Accountable for planning, buying and distribution of products for own retail stores
Transfer knowledge and best practice in Retail Merchandising to direct reports
Develop and implement Retail Merchandising strategy in line with retail targets and regional guidelines
Review and implement guidelines presented by Regional Retail team
Identification of opportunities to leverage sales
Approve seasonal product and assortment plan and open to buy budget
Monitor seasonal buying procedure

General Manager of Retail Operations Resume Examples & Samples

Monitor and maintain inventory levels consistent with sale trend
Collaboration with on site management teams for driving sales
Personal Qualifications
Motivated self-learner, constantly pursuing increased leadership, effectiveness and personal growth
Loves the nature & beauty of the national parks: passionate
Integrity
Quick learner and cultural adapter
Professional Qualifications
8-10 years experience in retail management
Ability to speak, read and write in English
Strong focus on customer services and guest satisfaction
Ability to motivate and engage a team of diverse employees

General Manager, Retail Automation Resume Examples & Samples

Supervises associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution
Ensure the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
Maintain leadership development practices that promote and provide for capable management succession
Planning and budgeting to achieve business objectives, and coordinate functions between departments to establish responsibilities and procedures for attaining objectives
Establish current and long range objectives, plans, and policies
Direct the preparation of the annual OpCo budget
Review reporting and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions
Review operating results of the OpCo, compare them to established objectives, and take steps to ensure that appropriate measures are taken to correct unsatisfactory results
Review analysis of activities, costs, operations, and forecast data to determine OpCo progress toward stated goals and objectives
Establishes operating policies consistent with PFG's broad policies and objectives and ensures their execution
Provide guidance, advice, direction, and authorization to carry out major plans and procedures, consistent with established PFG policies
Guide and direct management in the development, promotion, and sale of the OpCo's services
Maintain sound public relations practices to improve the company's image and relationships with customers, associates, and the public
Promote and practice effective communication and adequate flow of information
Represents the organization with customers, associates, vendors, the financial community, and the public
Direct overall supply chain management within the OpCo to ensure attainment of departmental goals and objectives, evaluating performance of staff members for compliance with established policies and objectives of the OpCo and their contributions in attaining those objectives
Performs other related dutues as assigned
Bachelors or equivalent experience
6+ years of progressively responsible work within the materials management discipline
4+ years of supervisory experience
Experience in a large distribution facility as well as a general working understanding/knowledge of automated material conveyance, MHE controls (WCS) and Warehouse Management Systems (WMS) for a large operation, plus finance, accounting, operations, material management distribution and/or sales within foodservice industry is required
Experience in start-up of a distribution facility as well as a general working knowledge of material handling and MHE controls (WCS) for a large operation is required
Working knowledge of customer service, planning, human resources, accounting/finance, inventory management, computer systems, sales, and quality control

Retail General Manager Resume Examples & Samples

Increase sales by coaching, training, motivating and inspiring the team to ensure customers receive Legendary Customer Service
Partner with Field HR to establish and execute Retail strategies throughout all retail locations. Assess resources to include human capital and monitor progress and adjust as needed. Maintain Human Resource partnerships by setting expectations for Outfitter development, effectively manage performance and execute effective succession plans for Retail Outfitters providing coaching, direction, and leadership
Ability to communicate effectively, coach and train Outfitters for growth and developing company bench strength. Support Retail growth by executing process communications and assembling teams to support the retail strategy

Retail General Manager Resume Examples & Samples

Leadership: Ensure retail operations connect to the Executional Framework. Deliver consistent quality in planning and execution of events. Leverage established company solutions to ensure consistency, quality and efficiency within consumer driven offerings. Train and manage employees to ensure knowledge of apparel and fashion. Model and reinforce Aramark's coaching process. Reward and recognize employees. Monitor team performance and provide regular feedback. Plan and execute team meetings and daily huddles. Complete and maintain all staff records including training records, schedules and performance data
Client Relationship: Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Demonstrate excellent customer service using Aramark's standard model. Oversee apparel retail functions and special events for internal and external clients/ groups. Ensure job instructions are clearly understood so that tasks are completed effectively to the client’s satisfaction
Productivity: Responsible for executing business objectives of varied size and scope, including staffing and management. Ensure accurate reporting of all apparel related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate. Implement communication strategy as provided by marketing team in order to build retail revenue. Ensure product and service meet quality control standards. Participate in Operational Reviews for retail Department
Financial Performance: Responsible for delivering apparel and labor targets. Develop and execute strategies to achieve retail revenue forecasts
Compliance: Ensure compliance with Aramark business, occupational and environmental safety policies in all retail operation. Comply with all applicable policies

General Manager Retail Business Resume Examples & Samples

10 - 15 years of experience working in Finance, Sales, Customer Care & Operations Areas. With experience in companies that exceed $ 100 million in revenue
10 -15 years demonstrated capability to manage large, multi-phase / multi-year companies in Retail Business; leading teams of more than 1,000 employees
Solid record of contributions within Sales Strategies leading to improved financial performance, heightened productivity and enhanced internal controls
Experience with public companies
P&L Magement
Project Management, Financial, Operation and Sales Skills
Spanish/English fluency
Excellent influencing and leadership skills – ability to quickly build rapport, credibility and trust at senior level
Extensive process redesign and management skills
Focused, performance / results driven approach
Ability to network and communicate effectively with a wide range of internal and external stakeholders (locally, regionally & globally), managing expectations appropriately
Strong negotiation skills and experience of managing difficult situations
Ability to prioritize, and to work under stress and changing environment
Customer focused and customer mindset
Results and performance oriented
High level of energy, resilience, and pro-activeness
Independent & flexible, willing to take initiative and has ability to see what needs to be done
Business Administration, supervise & execution the sales cost and expenses to achieve the results, approval of new contracts, projects and prospects
Customers, develop and maintenance relationship with them
Risk Administration, supervise the operation of the VM, Suscriber, Retail, Fire & Services Businness in order to prevent
Public Affairs, Face the company in front Authorities, customers, suppliers and markets
Direct Reports Coaching, Support the leadership of their direct reports, alignment strategies and execution and help to balance their work & live quality

General Manager, Retail Resume Examples & Samples

Degree in business, preferred
5 – 10 years of experience in retail property management
Demonstrate leadership and professionalism

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