Retail Supervisor Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the retail supervisor job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.

USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.

SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Create a Resume in Minutes

W Labadie

Winifred

Labadie

18992 Alexandra Pine

Boston

+1 (555) 998 9651

18992 Alexandra Pine

Boston

Phone

p +1 (555) 998 9651

Experience Experience

Dallas, TX

Retail Supervisor

Dallas, TX

O'Kon, Kub and Bayer

Dallas, TX

Retail Supervisor

Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates
Work with management team to develop a staff incentive schemes to increase individual motivation and promote teamwork
Assist the Store Management Team with recruitment, training, development and succession planning of high performing results driven individuals
Coach, monitor, and develop team members for improved performance and recognize excellent performance
Executes Performance Development Reviews (PDR’s) in a timely manner
Assist the management in the training and continued development of retail staff
Responsible for assisting with the recruitment, training, development and succession of high performing, results driven Sales Associates

Chicago, IL

Advanced Retail Supervisor

Chicago, IL

Johnson, Pollich and Schimmel

Chicago, IL

Advanced Retail Supervisor

Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
Assist the Store Manager in monitoring and controlling a daily payroll budget
Manage inventory control and meet or exceed inventory goals · Enforce company cash handling and other Loss Prevention policies and procedures
Create a rewarding environment in which to work, generate a team atmosphere
Manage inventory control and meet or exceed inventory goals
Maintain all company paperwork according to policies and standards
Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales

present

Los Angeles, CA

Experienced Retail Supervisor

Los Angeles, CA

Kilback Group

present

Los Angeles, CA

Experienced Retail Supervisor

present

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Assist Store Manager in communicating company values and goals to the employees  Manage inventory control and meet or exceed inventory goals
Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service
Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
Conduct performance appraisals for and coach development of staff on a regular basis
Assist Store Manager in communicating company values and goals to the employees
Assist the Store Manager in communicating company values and goals to the employees

Education Education

Bachelor’s Degree in Complexity

Northeastern University

Bachelor’s Degree in Complexity

Skills Skills

Excellent guest service skills; ability to adhere to GuestPath’s Universal Service Standards
Successful candidates will have excellent organization skills and be able to prioritize the multiple tasks before them on a daily basis
Computer literate and able to proficiently navigate all MS Office applications
Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
Excellent product knowledge
Ability to provide excellent customers service
Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
Well-organized, detail-oriented, and able to handle a fast-paced work environment
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead

Create a Resume in Minutes

15 Retail Supervisor resume templates

Read our complete resume writing guides

Retail Supervisor Resume Examples & Samples

Responsible for operations of all retail stores within the venue as well as management of retail staff. Accountable to meet or exceed forecasted revenue and labor costs, and maintain appropriate inventory level requirements
Perform job functions required of retail staff
Reconcile registers per shifts (includes comps, voids, damages)
Maintains proper cleanliness of store and stock areas
Ensures Accounting receives accurate paperwork
Handles merchandise pulls, completes mail orders and mail returns, and updates mailing lists
Staff supervision by maintaining staff uniform standards, reviewing breaks for staff and maintaining contact sheets
Must maintain superior appearance of store and current displays
Inventory - receiving inventory stock, ensuring accurate counts, transfers
Evaluated on working relationships, judgment, quality of work, dependability/reliability, communication (written/verbal), initiative, development, manageability, and accountability
Assist and support retail staff in any of their job functions as needed
Scheduling, time card check off, managing OT
Ticket Sales
Answering phones and directing them to the appropriate dept
Must demonstrate superior customer service techniques and serve as a role model to entire staff
Ensure that staff is adhering to GUEST acronym in their sales approach
Attend Executive Committee and/or Department head operations meetings
Submit Quarterly Operating Plan (QOP) with retail initiatives
Receive shipments and submitting vendor non-compliance forms based on receiving & stockroom guidelines
Enter backoffice purchases, transfers, credit memos and physical inventory counts
Working knowledge of cash handling, cash register systems, retails procedures, inventory counts, receiving procedures
Entry level knowledge of Restaurant & Music Hall operations, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs
Skills in salesmanship, communication, listening, following direction, delegation of duties
Ability to communication, direct staff, make decisions, delegate and follow up
High School Diploma required, College Degree preferred, one year retail experience

Retail Supervisor Resume Examples & Samples

Maintain proper cleanliness of store and stock areas
Ensure Accounting receives accurate paperwork
Handle merchandise pulls, complete mail orders and mail returns, and update mailing lists
Post communication via manager and staff logs
Staff supervision, including maintaining staff uniform standards, reviewing breaks for staff and maintaining contact sheets
Must maintain superior appearance of store and current displays with direction from manager
Receive inventory stock as directed and ensure accurate inventory counts
Attend and provide input on supervisor and staff meetings
Hire staff for the season
Working knowledge of cash handling, cash register systems, retail procedures, inventory counts, receiving procedures
Entry level knowledge of Restaurant & Musical Hall operations, computer programs (such as Microsoft Word, Excel, PowerPoint) or similar
Ability to communicate, direct staff, make decisions, delegate and follow up

Retail Supervisor Resume Examples & Samples

Working Relationships
Quality of Work
Dependability/Reliability
Communication(Written/Verbal)
Development
Manageability
Entry level knowledge of Restaurant & Musical Hall operations, computers (Microsoft Word, Excel, Access and PowerPoint) or similar programs

Experienced Retail Supervisor Resume Examples & Samples

Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
Answer all questions, providing detailed information and establishing trust with the customer at the close of sale
Describing and promoting product in line with customer's express needs as well as promoting the damage waiver on rental equipment products

Retail Supervisor, Royal Exchange Resume Examples & Samples

To have full product knowledge of items within a specific area and to maintain a high standard of product knowledge throughout the shop
To ensure a high level of customer service is maintained at all times
To ensure that in liaison with the Shop Manager and Assistant Manager; product training is given to the Retail Sales Staff regarding their specific area and that this training is ongoing throughout the year
To ensure that stock quantities are at the desired levels with regards to replenishment and re-ordering
Previous Supervisory skills within retail/luxury fashion
Ability to work towards sales targets; to interpret financial data
Ability to monitor stock levels

Retail Supervisor Resume Examples & Samples

Serve as a liason between Department Head and staff in daily operations
¨Help develop and maintain a superior level of customer service and driving sales through demonstrated leadership skills
¨Must maintain professional behavior
¨Demonstrated ability to motivate and develop teams
Oversee and approve all cash register transactions
Inventory control management
Staff scheduling and motivating
Financial reporting and database management
Daily reconciliation of any Ticketmaster sales sold through Retail
Must be able to lift at least 40 pounds using proper lifting techniques
Full Time position. Must be available nights, weekends and Holidays
Must have at least 1 year supervisor experience
Proven track record of strong leadership and customer service skills
Must have flexible schedule and ability to work nights, weekends and Holidays
Computer literacy a must
Love of music and live events necessary

Retail Supervisor Trumbull Resume Examples & Samples

Meet and exceed sales goals
Maintain brand and operational standards (visual, cleanliness, etc.)
Act as cashier when required by following cashier protocol
Process shipment and ensure all merchandise is represented on the floor in full size run

Rental / Retail Supervisor Resume Examples & Samples

3 years outdoor sporting goods experience - preferred
Rental experience - strongly preferred
Previous retail sales and customer service experience - preferred
Freindly, personable and comfortable working with people
Ability to work a flexible schedule including nights, weekends and holidays - required
Experience with rental POS system - preferred
Ability to work on your feet for up to 8 hour

Retail Supervisor Resume Examples & Samples

Personal leadership skills
College experience preferred
Minimum 3-5 years of management experience or minimum of 1 years experience in Party City Assistant Manager position

Retail Supervisor Resume Examples & Samples

Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning and expense control
Analyze customer profiles, buying trends, and competitive information to impact and drive business
Manage and monitor Loss Prevention education, training and awareness programs
Directly responsible for Loss Prevention compliance within store
Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage bi-annual Physical Inventory
Manage and communicate merchandise opportunities to Store Manager
Develop and maintain strong communication with Brand Advocate
Participate in new store openings and/or store closings; travel may be required
Attends all offsite training and position related meetings as required by supervisor; travel may be required
Maintain physical condition of Store according to Facility Department guidelines and communicate maintenance needs in a timely manner
Required to comply with all operational core competencies and key accountabilities
Execute all requirements concerning OSHA to maintain a safe and compliant working atmosphere for all Store Associates

Retail Supervisor Resume Examples & Samples

Generate retail sales, and demonstrate and maintain a professional standard of guest service
Provide resources so that employees are properly trained on the POS, product knowledge, guest service, and sales generation
2 years of retail experience, preferably within the outdoor industry
Previous experience in rentals and rental POS (preferred)
Supervisory experience - preferred

Advanced Retail Supervisor Resume Examples & Samples

A minimum of 2 years retail experience - required
Maintain a working knowledge of products and trends within the industry
Previous experience in rentals and rental POS - preferred
Must be able to work in a high volume fast-paced retail location

Retail Supervisor Resume Examples & Samples

Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates
Manage and monitor Loss Prevention education and awareness programs
Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

Retail Supervisor Resume Examples & Samples

Assist the store manager with all store duties such as opening & closing of store
Have a keen eye for displaying and promoting merchandise
Possess strong cash handling experience
Maintain store cleanliness at all times
Supervise all employees
Reconcile daily drops
Disperse floating banks and change to cashiers / event vendors
Oversee employee breaks
Effectively delegate duties to employees and supervise productivity
Restock store, and re-order merchandise
Assist in cycle counts and store inventories
Understands the flow of merchandise from the warehouse to the Store
Skilled in all job functions within the Team LA Retail Store or in a retail operation
Ability to train new cashiers and sales associates
Ability to operate store computer and electronic systems
Ability to read and understand reports, policies and procedures
Strong interpersonal, organizational and leadership skills

Retail Supervisor Resume Examples & Samples

Maintains safe and clean department with OSHA standards, in partnership with total DC safety record
Supervise retail pack operation to ensure accurate processing and distribution of merchandise meeting and/or exceeding all accuracy KPI’s
Acts as a troubleshooter to assist in resolving day-to-day problems, as well as short term and long-term resolution planning
Ensures quality of work and maintains accuracy and integrity of inventory meeting and/or exceeding all accuracy KPI’s
Reports and tracks department numbers and correction of errors
Ensures individual department objectives and coaches the associates to reach their respective department’s productivity and inventory accuracy goals
Establish and adjust work procedures and shift schedules to meet deadlines as dictated by volume fluctuations meeting all SLA requirements
Participates in daily staff meetings to keep the Operations teams abreast of shifts in priorities and to keep communication open and continual
Assists in the selection and training of qualified associates. Partners with the Operations Manager and Human Resource Department regarding reviews, interviewing, hiring, terminations, and corrective counseling within DC
Safeguards company equipment and its operational fitness as well as operators meet or exceed minimum company standards and all necessary licenses are up to date
Commitment to excellence and to getting the job done on time
Hands on leader that leads by example and excels at communication and coaching associates for desired results
Must be able to think out of the box and apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Experienced Retail Supervisor Resume Examples & Samples

Walk the floor regularly to manage the floor for daily MOD responsibilities
1 year of retail experience required, snow sports retail experience required
Ability to communicate fluently with co-workers and guests in accurate spoken and written English required

Retail Supervisor Resume Examples & Samples

Meet & greet all customers entering the store and determine their needs and wants, offering the highest level of service
Deliver a truly unique customer service experience that increases retention rate
Be willing to go the extra mile, to ensure the clients expectations are achieved building long term relations
Be a style advisor: Recommend merchandise based on individual requirements
Advise customers on utilization and care of merchandise
Provide advice to clients regarding particular products or services
Be confident when taking payments, following all company's guidelines
Assist in display of merchandise & inventory management, ensuring that shop appearance standards meet or exceed company brand expectations
Be a brand ambassador and comply with company policies, procedures and instructions at all times
Sales; work towards reaching the store's target, individual sales target, as well as a team target
Analyse sales figures with management team to ensure maximisation of sales and profit
Keep up the overall cleanliness and maintenance of the store
Work in a manner that increases own as well as teams product knowledge
Develop and maintain client relationships and database
Participate and prepare for team briefs
Ensure the shop floor coverage is adequate at all times
Demonstrable experience of a similar role in retail sales within a luxury environment
Proven track record of achieving sales target as an individual and as part of a team
Commercially aware, picking up on current and new trends
Excellent skills in maintaining and building new client relations with a high level of customer service
Brand knowledge and the ability to represent the brands attributes, being an ambassador at all times
Flexible approach to shift work during seasonal periods
Able to handle multiple demands and completing priorities successfully
Attitude of a self starter who takes initiative to increase sales
Excellent written and verbal communication skills, with the ability to communicate to a wide range of people
Able to demonstrate a pro active approach

Retail Supervisor Resume Examples & Samples

Business Development: Building goodwill with the trade and Clients, timely new item retail placement, and ensure completion of all retail projects
Managing and directing retail personnel, conducting store audits, and executing all retail projects
Will increase brand representation and effectiveness through establishing and maintaining trade and Client relationships and by conducting Client work with appointments
Sales and Merchandising: will maintain Client objectives by ensuring product(s) are fully stocked, correctly signed, properly faced, and set to schematics
New Items: will work on the achievement of business objectives through placement of new items in all authorized stores
Shelf Standards and Conditions: will authorize items to meet Client shelf schematic standards
Call Coverage; oversee call coverage through scheduling merchandisers and reviewing reports
Budget and Expense Control: Budgeting and expense control with the goal of coming in under budget and having excellent control of expenses
Administration/Reporting: will complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc
Education Level: (Required):Associate's Degree or equivalent experience
4 years of applicable experience
2+ years supervisory experience
Skill in supervising to include delegating responsibility, training and evaluating performance
Business Development: will work on the achievement of in-store retail excellence goals by building goodwill with the trade and Clients, timely new item retail placement, and ensure completion of all retail projects
Client Audits: will work on the achievement of Client goals and objectives by effectively managing and directing retail personnel, conducting store audits, and executing all retail projects
New Items: will work on the achievement of business objectives through
Work independently
Ability to gather data, to compile information, and prepare reports

Retail Supervisor Resume Examples & Samples

Maximize profitable sales by the regular review of sales and margin information
Assist to ensure that appropriate and effective space management techniques are utilized
Ensure that all fixtures are fully replenished at all times

Retail Supervisor Resume Examples & Samples

Leadership and/or management experience in a specialty retail store environment combined with a High School Diploma or General Education Degree (GED)
Delivery of Employee training
Cash handling and inventory/sales auditing
Point of sale automated systems
Merchandise maintenance and visual merchandising
Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and ability to adjust focus. Involves lifting at least 30 lbs

Seasonal Ski Retail Supervisor Resume Examples & Samples

An understanding of customer service in a retail environment
Working knowledge and understanding of basic sales procedures
Prior computer experience preferred

Retail Supervisor Resume Examples & Samples

Train reps on company process, policies, procedures, and position responsibilities
Ensure quality execution by conducting audits and work withs with Retail Representatives to assess, train, and develop retail skills and knowledge
Monitor and manage payroll time entries and expenses to maximize territory contribution
Manage execution and overall performance of Reps by working through field support agents to ensure completion of tasks
Develop and manage each geo territory to have maximum flexibility and capability delivering the capacity and diversity needs of the organization
Assign and manage team projects to utilize efficiencies and ensure quality execution
Schedules and manages client work withs in territory
Responsible for sharing competitive knowledge and best practices with team
Inspect company equipment on a regular basis to ensure proper maintenance

Retail Supervisor Resume Examples & Samples

Assigns daily tasks to store staff and ensures that they are performed correctly and in a timely manner while maintaining high standards of customer service
In partnership with the Retail Manager, coaches and motivates the selling team to Aramark and CDA customer service standards
Role models selling and service behaviors
Acts as a leader in the absence of the Retail Manager
Cashiers when necessary to expedite the processing of guest transactions
Assists with merchandising tasks including the receiving, pricing and storage of product
Responsible for documenting damaged merchandise
Merchandises the sales floor
Participates in conducting quarterly inventories
Communicates essential information to team members regarding new products and store procedures
Demonstrates proficiency in using the point of sale system and trains team members
Follows and implements all wage and hour standards/procedures
Trains new hires on specific job responsibilities and all Aramark and CDA regulations
Assists at the Field Museum location downtown as necessary
Additional responsibilities to be assigned at the discretion of the Retail Manager

Experienced Retail Supervisor Resume Examples & Samples

Manage operational budget
2 years of outdoor industry retail sales – strongly preferred
Supervisory experience in a retail environment - required
Previous snowsport industry experience - preferred
Excellent communications skills both written and verbal

Retail Supervisor Resume Examples & Samples

Adhere to Fairmont Scottsdale Princess Grooming Guidelines. Click here to view: http://www.scottsdaleprincess.com/careers
3+ Years Retail Sales Management Experience
Must be fluent in Timesaver, Excel, Word, Publisher, Micros
Must have Maricopa County Food Handlers Card and AZ Liquor Server Certification
Proven ability to drive sales results through a strong level of business acumen
Demonstrated success in talent development/management
Strong communication skills and ability to foster a customer focused selling culture
Availability for varied weekly shifts including weekend, closing and peak shifts

Experienced Retail Supervisor Resume Examples & Samples

Maintain all company paperwork according to policies and standards with 100% accuracy
Minimum 2 years retail/rental experience, preferably within the outdoor industry - required
Ski/Snowboard sales or rental experience - preferred
Maintain a working knowledge of products and trends within the outdoor and snow sports industry
Previous customer service experience - preferred

Retail Supervisor Resume Examples & Samples

Bicycle Sales or Rental experience (strongly preferred)
Maintain a working knowledge of products and trends within the outdoor sporting goods industry
Previous retail sales and customer service experience, preferred
Commitment to providing excellent customer service
Basic computer skills with the ability to learn the register
Ability to comprehend and apply specific company designed methods and protocol

Retail Supervisor Resume Examples & Samples

1 year of retail sales experience - required
Outdoor industry experience - prefered
Supervisory expereince in a retail environment - preferred

Retail Supervisor Resume Examples & Samples

Supervises the department’s daily activities
Assigns daily work directions, resolves problems, prepares schedules and sets deadlines to ensure the timely completion of work
Assists in the coordination of the activities of department with related activities of other departments to ensure efficiency and economy
Collects data required for determining department activities. Reports status of work in progress and problems encountered
Assigns specific work or functional activities and disseminates policy to employees
Monitors daily work flow
Suggests improved procedures and practices
Suggests recommendations for employee hire, evaluation, discharge and transfer
Promotes safety within department
Education- Bachelor’s degree (B.A.) from four-year college or university; professional certification in inventory management or distribution management is a plus
Language Skills- Ability to read, analyze and interpret corporate communications, policy and guidelines. Ability to write reports and respond to questions from management and associates
Mathematical Skills- Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra, geometry, statistical calculation and interpretation
Reasoning Ability- Ability to solve practical problems and deal with a variety of concrete variables using standard problem solving techniques. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
Technical Knowledge- Understanding of work flow processing, inventory control and order fulfillment procedures
Interpersonal/People Skills- Ability to successfully interact with a wide and varied range (ethnic, intellectual, behavioral and socio-economic) of people maintaining individual dignity while fostering a cooperative work environment
Computer Literacy- Must have a background in automated inventory control managements systems and integration processes
2-5 years of prior distribution logistics experience is preferred

Retail Supervisor Resume Examples & Samples

Establish professional, yet personalized rapport with customers upon contact; by phone or in person
Ensure pricing is accurate and current including any and all promotions
Monitor and audit inventory levels in store and between stores

Experienced Retail Supervisor Resume Examples & Samples

Assist in maintaining and administering operational expectations by following company policies and guidelines including; key & coded to store alarm
Assist Store Manager in communicating company values and goals to the employees  Manage inventory control and meet or exceed inventory goals
Remain current on new industry products and trends; demonstrate knowledge of products  Communicate ideas or issues with the store manager
Motivate employees to increase sales, units per transaction and transaction size in day to day sales  Communicate with with Store Manager to ensure smooth busines operations

Retail Supervisor Resume Examples & Samples

Act as a mentor who can train and lead a sales team with effective communication
Monitor sales trends and help balance inventory between stores
Register access to ring up
Previous retail sales experience - required
Previous snow sport industry experience - preferred

Retail Supervisor Resume Examples & Samples

Interacts with retail vendors on a daily basis through email, phone, or meetings to inquire about new merchandise and current products
Submits purchase orders to vendors
Assigns daily tasks to retail shop staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
Processes reports on a monthly and fiscal calendar basis
Oversees the moving of incoming merchandise to retail office, storage area(s) and/or display floor
Responsible for the recording of damaged merchandise and the recording of all transfer of merchandise to and from other departments
Spearheads special projects (i.e. holidays, events, book signings, etc.) to drive revenue/sales in the store, when necessary
Manages the maintenance of established inventory level within guidelines
Follows through with information to team members on new products or procedures utilizing the information book on the floor
Works with Front Office Manager to utilize complete productivity on the floor at all times
Interacts with guests for possible merchandising opportunities
Conducts periodic inventory count based on schedule established by Finance
Manages retail staff, including cashiers and people working on the floor
Meets financial objectives by following an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
Attends trade shows to identify new products and services
Assists the Front Office Manager in recruiting, training and coaching retail employees
In coordination with the Front Office Manager, reviews the job performance of the retail staff
Identifies current and future trends that appeal to consumers
Approves contracts with vendors
Keeps up with fluctuating supply and demand
Analyzes operating and financial statements for profitability ratios
Ensures standard for quality, customer service and health and safety are met
Maintains store’s cleanliness and health and safety measures
Presides over staff meetings
Help sretail sales staff achieve sales targets
Handles customer questions, complaints, and issues
Coaches employees on company process, procedures and position responsibilities
Leads staff specialists’ team to enhance sales, service levels and membership conversions
Inspects company equipment regularly to ensure maintenance
Operates as front line manager in implementing store functions through staff members
Maintains client objectives through stocking and signing products and setting them to schematics
Motivates team to sell, maintain store and communicates with them
Handles retail staff job functions and reconcile registers per shifts
Maintains store cleanliness and ensure Accounting receives accurate paperwork and handle merchandise pulls
Demonstrates full understanding of the point of sale system
Assists guests in any possible way
In partnership with the Front Office Manager, schedules Retail Store staff on a weekly basis and determines appropriate break schedules to maximize floor coverage and customer service
Additional tasks and responsibilities may be assigned at the discretion of the Front Office Manager
Employee is responsible for general knowledge of corporate environmental policies and procedures and how they relate to their job functions. Corporate policies and procedures are posted on bulletin boards
Employee is responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training and/or pre-shift meetings
Environmental objectives and targets will be communicated by dept. managers for each dept. during EMS training and/or pre-shift meetings
Employee will have no less than 1 performance review per year to include an evaluation of performance standards as they relate to work instructions addressing their department’s environmental aspects
Employee will be aware of environmental objectives and targets within their department and how the objectives and targets affect their job performance
High school degree or equivalent required
Must have at least 1 year of previous working experience in a retail environment
Experience in computer operations and basic knowledge of Microsoft Office
Must be able to follow policies and procedures, accurately
Must be able to maintain confidentiality in all aspects of the position
Must have professional apperance and manner

Experienced Retail Supervisor Resume Examples & Samples

Ability to connect with guests with an outgoing, friendly attitude
Team-oriented and responsible
Supervisory or leadership experience - preferred
Avid outdoorsperson with an understanding of the technical requirement for quality backcountry clothing - preferred
Ability to work a flexible schedule; including nights, holidays, and weekends - required

Retail Supervisor Resume Examples & Samples

Manage inventory goals by ensuring proper discount are given and clearance is marked correctly
Be familiar with daily, weekly, monthly and year-end sales goal
Confirm guest service compliance, including: Greeting, positive interaction and providing an efficient checkout process to maintain high GSAT scores
Provide feedback and suggestions to distributors regarding merchandise assortments and inventory levels
Provide additional support for special events and projects, and venue supervision etc
Bachelor’s Degree preferred

Retail Supervisor Resume Examples & Samples

At least 1 year relevant work experience required
Basic computer skills with ability to learn
Familiarity with rental and retail POS systems preferred

Advanced Retail Supervisor Resume Examples & Samples

Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgable assistance
Model customer service for employees and promote sales whenever interacting with guests
Ensure that all safety standards are being observed at all times
Demonstrate and enforce company values and ethics
HS Diploma or GED Equivalent
At least 1 year relevant work experience required, company experience preferred
At least 1 year supervisory experience required

Experienced Retail Supervisor Resume Examples & Samples

A minimum of 1 years of retail sales experience - preferred
A passion for providing exceptional guest experiences
A passion for mountain sports and fashion
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence

Experienced Retail Supervisor Resume Examples & Samples

Describe and promote product in line with customers’ express needs
Knowledge of register access (Prior POS experience preferred)
Minimum 2 years retail experience, preferably within the outdoor industry - required
Previous customer service experience - required
Basic computer skills with the ability to learn the POS system

Retail Supervisor Resume Examples & Samples

Meet personal and store sales goals
Demonstrate an in-depth knowledge of the merchandise
Support and encourage staff to provide the highest level of customer service
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
Understand and properly execute all management register functions
Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times
Minimum 2-3 years specialty retail experience
Management or supervisory experience preferred
Experience in retail operations, preferred, with a proven record of effective performance
Ability to operate computer or sales register equipment necessary to perform the job
Good organizational skills, with the ability to work independently

Retail Supervisor Resume Examples & Samples

Experience and a thorough understanding of resort and high end retail service
Purchasing, receiving and inventory experience required
Flexible scheduling including weekends and holidays
Ability to lift, push, pull a moderate amount of weight
Ability to stand for long periods of time and walk moderate distances

Retail Supervisor Resume Examples & Samples

Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
Communicate with Store Manager to ensure smooth business operations
Proficient in Microsoft Office products; Word, Excel, Outlook
Supervisory experience – preferred

Experienced Retail Supervisor Resume Examples & Samples

Fullfill manager-on-duty resposibilities when scheduled
Assist in monitoring and controlling daily operational budgets including payroll
A minimum of 1 years of retail sales experience - required

Retail Supervisor Resume Examples & Samples

Motivate employees to increase sales, units per transaction and transaction size in day to day sales communicate with Store Manager to ensure smooth business operations
At least 1 year relevant work experience preferred, company experience preferred
At least 1 year supervisory experience preferred
Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store Preferred Skills

Experienced Retail Supervisor Resume Examples & Samples

Demonstrates a high level of snowsports industry product knowledge
Prior experience skills and training are required to perform successfully at this level
Mentor employees new to the snowsports industry and Salomon brand
Custom Boot fitting experience preferred

Retail Supervisor Resume Examples & Samples

Fullfill manager-on-duty responsibilities when scheduled
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional
Standard of guest service
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of
Customer service, emphasizing courteous and knowledable assistance

Retail Supervisor Resume Examples & Samples

Responsible for overseeing Daily Operations of Retail Beauty Advisors
Accountable for ensuring all operational standards are achieved, BA Performance Tabulation performance etc
Responsible for the Recruiting, Coaching, Counseling and disciplinary issues of Retail Beauty Advisors
Target setting, incentive calculation, attendance tabulation, recruitment, event support etc
Oversee and manage payroll time entries and expenses to optimize regions contribution
Motivate to sell, maintain store and communicate with the team

Area Retail Supervisor, Santa Cruz Resume Examples & Samples

Prepares and communicates staffing scheduling in accordance with budget and business needs
Manages overall enrollment activity for KPIF, Covered CA, and Medicare to meet business targets
Performance Reviews & Performance discussions - Prepares and delivers performance reviews with input from Retail Sales Manager including performance discussions with individuals to address any performance gaps
Collaborate with Business Partners to identify, recommend, and implement business changes to improve overall business performance (ex: KPIF enrollment in Stockton is low, would partner with KPIF and Marketing for direct mail campaign to increase foot traffic with target audience)
Coordinate shared activities with Lines of Business (ex: Medicare Seminars in retail location)
Minimum one (1) year of sales supervisor/management experience in sales and/or health insurance, or related experience
Minimum one (1) year of experience in a sales role with sales membership or revenue accountability
Minimum one (1) year of experience working with health insurance or other insurance products, individual sales, or other related experience
Bachelor's degree in a related field OR four (4) years of work experience in a directly related field
Basic knowledge of enrollment process and sales channels for Small Group/SHOP, Individual and Medicare members
Basic knowledge of Insurance Marketplace

Retail Supervisor Resume Examples & Samples

Communicates with Retail Buyer to ensure that all received products are placed on the retail floor as soon as possible
Assists all lodge guests in any possible way
At least 21 years of age
High school diploma or equivalent is required
Minimum of 2 years in retail/ convenience store
Six months to one year of supervisory experience
Current TIPS/MAST certifications
Washington State food handlers card
Ability to complete ServSafe certification
Associates or Certification in Hospitality or Restaurant Management preferred
Hospitality experience in a customer-centric, seasonally dynamic, multi-faceted environment preferred
ServSafe certification and Washington State Food Handlers Card
Valid drivers license and ability to complete/pass company driving requirements

Retail Supervisor Resume Examples & Samples

Accountable for product flow to the sales floor, replenishment of merchandise and organization of midstocks and overstocks
Accountable for the execution of the return to the vendor (RTV) and Ebay process
Where applicable, coordinates the recycling programs including toner, ink, batteries and electronics
Where applicable, coordinates fulfillment centre receiving

Retail Supervisor Resume Examples & Samples

Monitors and directs workflow standards that drive quality orders and extremely satisfied clients
Ensures the execution of advanced and standard non-production tasks such as supplies replenishment, equipment maintenance and execution of the Production Log, to ensure strong business continuity
Delivers on sales and profit plans
Creates Associate schedules and ensures accurate labour spends assigned to department
Manages escalated customer concerns
Ensures team is accurately filtering and understanding the needs of the Business and Consumer clients
Sets financial and non-financial objectives for the team
Gains key insights around team developmental opportunities and construct individual coaching plans that motivate performance, close capabilities gaps, and produce strong levels of accountability
Executes Performance Development Reviews (PDR’s) in a timely manner
Models and promotes expert relationship and consultative selling
Supports advanced selling and production requirements for small business customers
Seeks out and delivers client leads to be pursued by business
Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals
Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists
Ensures all associates maintain general cleanliness of CPC workstations, according to company standards
Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager
3-4 years progressive experience in retail with previous supervisory and coaching experience
1-2 years in a Graphic Communications/Print environment with a working knowledge of graphic design principles
Successful completion of high school or greater

Retail Supervisor Resume Examples & Samples

Ship/receive all outgoing/incoming product
Maintain organized back stock rooms
Work closely with store staff to ensure all policies and procedures are followed

Retail Supervisor Resume Examples & Samples

To lead by example and is the perfect role model for all customer-facing team to follow
Can work well under pressure and stressful situations
Has had experience in the development of individuals and teams
Must be flexible and work well under pressure and stressful situations
Excellent communication and motivational skills

Retail Supervisor Resume Examples & Samples

Use of relevant IT systems to manage and report retail sales and stock
Understanding of the principles of visual merchandising and creating impactful displays
Recognition and understanding of retail trends including demographical, geographical and seasonal

Retail Supervisor Resume Examples & Samples

Oversees the moving and proper displaying of incoming merchandise to the sales floor
Manages the maintenance of inventory levels
Conducts periodic inventory count
Ensures that transfer slips are checked and reconciled to match the quantities and product received in designated location
Follows procedures for staff meal breaks, and determines appropriate break schedules to maximize floor coverage and customer service
Additional tasks and responsibilities may be assigned at the discretion of management
Must have at least 1 year administrative/ supervisory experience; 3 years job experience
Should be comfortable respectfully delegating duties to staff

Retail Supervisor Resume Examples & Samples

Communicates with General Manager to insure that all received products are placed on the retail floor as soon as possible
Manages the maintenance of inventory level within guidelines established by General Manager
Work with General Manager to utilize complete productivity on the floor at all times
In partnership with the General Manager, schedules Gift Shop staff on a weekly basis and determines appropriate break schedules to maximize floor coverage and customer service

Experienced Retail Supervisor Resume Examples & Samples

Oversight of the service and tuning of customer and rental skis/snowboards according to established guidelines
Ensure all ASTM testing/standards are being performed and met
Handle In-Transit Equipment
Coordinate the movement of all skis and snowboards to and from stores and tune shop
Adhere to and enforce safety procedures according to policies and standards
Must possess an unexpired U.S. driver’s license – required
A minimum of 1 year of ski / snowboard rental supervisory experience – preferred
A minimum of 1 years prior tuning experience –preferred
High school diploma or equivalent – preferred
Ability to communicate frequently with co-workers and guests in accurate spoken and written English – required

Advanced Retail Supervisor Resume Examples & Samples

Manage inventory control and meet or exceed inventory goals · Enforce company cash handling and other Loss Prevention policies and procedures
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledable assistance
Communicate with with Store Manager to ensure smooth busines operations · Ensure that all safety standards are being observed at all times · Demonstrate and enforce company values and ethics

Retail Supervisor Resume Examples & Samples

Performs all retail functions while acting as a lead worker in accomplishing the tasks
Creates staff schedule being sure to keep overtime to a minimum and gets the general manager’s approval
Adjusts posted schedule as needed based on business needs and adhering to the established budget
Achieves a thorough knowledge of products within the gift shop and utilizes this knowledge in providing information to guests, up-selling where possible
Initiates conversations with guests and engages with them to better understand their needs and wants and uses knowledge to increase sales via up-selling and product recommendations
Operates a cash register and engages with guests throughout the transaction
Practices effective cash management techniques when handling money and processing payments as well as when cashing out at the end of the shift being sure to follow all cash handling procedures
Organizes and restocks the shelves within the gift shop being sure they look neat and are properly displayed
Maintains the cleanliness of the gift shop by performing tasks including, but not limited to, vacuuming, dusting, wiping glass, and taking trash out
Participates in taking inventory
Consistently participates in a team atmosphere by helping the front desk and maintain the cleanliness of the lobby, dining room (through bussing tables), lobby restrooms, luggage room, and parking lot
Must be 21+

Retail Supervisor Resume Examples & Samples

Open, operate, and close our locker and basket storage area
Minimum of 2 years of retail experience - required
Must be able to work in a high volume fast-paced rental/ retail location

Retail Supervisor Resume Examples & Samples

Coach, monitor, and develop team members for improved performance and recognize excellent performance
Issue timely performance evaluations on subordinates and offer guidelines and resources to achieve goals
Hire, train, and supervise all retail team members
Maintain expected levels of service and cleanliness in areas of oversight
Establish and maintain guest service standards approved by Pinnacle Entertainment
Remain abreast of industry trends and design programs to encourage high level of team member performance
Maintains the inventory at acceptable levels based upon historical seasonal sales records
Partner with director to discuss and formulate plans for soliciting business
Assists with product selection for retail outlet
Must maintain the strictest confidence of any and all confidential information disclosed by any Pinnacle entity
Strong communication and customer service skills
Experience in preparing and administering budgets and capital expenditures
Understanding of financial statements and managing operation expenses
Demonstrated purchasing experience in a retail outlet
Demonstrated supervisory experience in a retail outlet
Demonstrated record of previous retail experience with a similar degree of complexity

Retail Supervisor Resume Examples & Samples

Hold pre-shift meetings to ensure that the team are aware of the day’s tasks
The Retail Supervisor should be highly knowledgeable about Lake Powell Resort and Marinas and the surrounding areas; acting as a concierge resource for all guests. This includes but is not limited to: retail, boat rentals, food & beverage opening hours and services, tours and activities and surrounding area amenities and activities such as other National Parks in The Grand Circle
Train Cashiers and General Utility Workers on all aspects of the role helping to develop a team of customer service focused professionals
Ensure all Cashiers and General Utility Workers complete duties and assignments accurately while maintaining smooth operations
Ensure everything operates smoothly in manager’s absence and that all customer relations issues are handled effectively
Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner which does not negatively impact on the reputation of Lake Powell Resorts and Marinas
The Retail Supervisor is required to assist management in scheduling all employees in accordance with labor budgets and assigning work tasks to the Cashiers and General Utility Workers
The Retail Supervisor may be required to coordinate, correct, track and submit payroll for the department; ensuring accuracy, proper transfer of labor and timely weekly reporting
Must be well groomed and maintain a high level of professionalism at all times
Report to work on time and in complete uniform

Retail Supervisor Resume Examples & Samples

1 year of retail experience preferred, snow sports retail experience preferred
Multi-task, with a strong attention to detail
Ability to work a flexible schedule; including nights, holidays and weekends required

Retail Supervisor Resume Examples & Samples

Full Time Supervisor responsible for operations of retail store within the venue as well as supervising retail staff. Accountable to meet or exceed forecasted revenue and labor costs, and assist in maintaining appropriate inventory level requirements
Revenue & Labor Reports
Responsible for a monthly review of profitability via P&L statement
Attend Department head operations meetings
Receive shipments and submit vendor discrepancy / non-compliance forms based on receiving & stockroom guidelines

Retail Supervisor Resume Examples & Samples

Assigns daily tasks to EBB staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
Make sure that all EBB Franchise standards are in place
Two years experience in a like employment

Retail Supervisor Resume Examples & Samples

Completing shop floor observations and coaching, providing feedback to the team in line with management support
Utilising customer experience and everyday coaching across the team
Delivering a high standard of customer service
Facilitating team training sessions
Taking accountability for managing and resolving escalated complaints
Monitoring and leading on internal control processes
Leading on ad hoc audits
6-monthly collection of cashing up, pay in books

Retail Supervisor Resume Examples & Samples

Successful candidates will have excellent organization skills and be able to prioritize the multiple tasks before them on a daily basis
Flexibility is key in our changing environment as is the ability to embrace new challenges. Being "all in" is essential to leading the charge with company programs and initiatives
The successful candidate has demonstrated abilities leading teams and creating the environment for individuals to grow and achieve
Must be able to travel on a routine basis for work-with / training activity as needed. Expect travel to be up to 60% depending on assigned territory and geography
At least one year of field merchandising experience with Wonderful Sales
Bachelor's degree preferred but not required
Bi-Lingual a plus, but not required
Clean driving record is required
Must be able to lift 50lbs. with no restrictions
Able to work a flexible schedule as needed
Computer literate and able to proficiently navigate all MS Office applications
If external candidate, demonstrated leadership / coaching abilities with proven track record and experience is required

Retail Supervisor Resume Examples & Samples

Supervises retail associates; completes store operational needs by assigning employees and following up on work results
Responsible for daily cash procedures and operations
Monitors store floor, assist with guests needs and requests
Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays
Participates in monthly inventories in main store and satellite locations
Performs retail cashier duties when needed
Assists management with scheduling of staff
Minimum one year supervisory experience in a customer service and/or retail environment preferred
Previous experience working with point of sale (POS) system required
High school Diploma or GED required

Retail Supervisor Resume Examples & Samples

Accurately and effectively ring up customer sales
Previous retail sales experience
Maintain a working knowledge of ski and snowboard hardgoods and trends within the industry
Previous snow sport industry experience

Area Retail Supervisor, Fresno Resume Examples & Samples

Supervises and provides coaching for Retail Sales Associates staff including identifying and coordinating individual and team training
Maintains supplies and materials in accordance with business needs and local facility events
Reviews performance analysis of enrollments and service versus business targets, recommends and implements staffing or other procedural changes to impact business performance
Responsibility for physical retail location (keys, security, procedures, and protocol) and maintaining relationship with local shopping center/location management
1+ year of sales supervisor/management experience in sales and/or health insurance, or related experience
1+ year of experience in a sales role with sales membership or revenue accountability
1+ year of experience working with health insurance or other insurance products, individual sales, or other related experience
A basic understanding of health care reform including the most significant provisions of the Affordable Care Act
An understanding of the competitive landscape for health care and health insurance in California including carriers, plans/benefits and pricing
Bi-lingual, English/ Spanish

Retail Supervisor, Disney s Aladdin Resume Examples & Samples

Confident self-starter who can help motivate and manage a small sales team to achieve a high level of sales and service
Retail experience working at a supervisor/management level
Cash-handling skills and confidence in using maths skills accurately in a fast-paced environment
Strong attention to detail and accurate with administration

Retail Supervisor Resume Examples & Samples

Restocking of store
Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store or Regional Manager
Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales
Management/Supervisory experience in a retail environment - preferred
Previous snow sports and cycling industry experience - preferred
Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required
Familiarity with retail POS systems - required
Ability to work nights, weekends and holidays - required

Retail Supervisor Resume Examples & Samples

Acknowledge guests according to GuestPath Universal Service Standards. Actively answer guests’ questions and assist them whenever possible to give a memorable experience
Assist with loading and unloading merchandise from trucks
Assist with other duties as directed
Cashier duties include scanning merchandise, accepting payment, counting change, and bagging merchandise
Clean the department including, but not limited to, wiping shelves, scrubbing, mopping, and emptying trash
Complete transactions efficiently, courteously, and in a manner which encourages guests’ return
Ensure that all merchandise is correctly labeled. Face shelves. Button shirts and tops, leaving top button open, zip up zippers, leaving open space at the top for garment label and size to be seen
Follow GuestPath Universal Service Standards with both internal and external guests
Follow safety procedures at all times
Maintain orderly back-stock and know where goods are to be found
Routinely stock merchandise on shelves
Set aside and notify Department Lead of defective, mis-marked, mislabeled, incorrectly priced, shopworn, or damaged merchandise
Use the occasion of the transaction to indicate additional goods which would contribute to or enhance the purchase. Suggest shipment of merchandise to enhance sale
Work with newly received goods, placing them onto selling space or into back-stock

Retail Supervisor Resume Examples & Samples

Supervise and coordinate all operational duties in the store
Wear provided uniform (including a name tag and shirt) in neat and clean condition at all times, with black or navy dress pants and safe footwear (no open toe, heel, clog, or sandals)
Demonstrate and reinforce proper work procedures and standards, especially Guest Path Service Standards
Conduct “One-Minute Observations” to coach retail cashiers and employees on proper work procedures and standards, especially Guest Path Standards
Analyze and resolve concerns with employees and guests, referring the issues to management as necessary
Place and receive orders to ensure the store is fully-stocked at all times
Maintain the cleanliness and neatness of the store at all times
Assist the management in the training and continued development of retail staff
Assist managers with physical inventories
Make recommendations for improving service, efficiency, or product assortment to retail management
Ensure all labor and financial standards are observed and maintained
Ensure the efficient and thorough completion of all projects
Attend and actively participate in team meetings
Minimum of one year of experience in hospitality, retail, finance, or a related experience with money-handling and customer service responsibilities. One year of hospitality, business, or related coursework can substitute for work experience
Motivated, enthusiastic, cheerful, and friendly with guests and coworkers
Comfortable working long hours in a fast-paced environment
Capable of following and maintaining all instructions, standards, and procedures from management
Demonstrates initiative and intelligence to ensure exceptional customer service and store operation
Able to lift 20lbs or more

Retail Supervisor Resume Examples & Samples

Oversee and be able to work all areas and shifts
Assist in maintenance of daily records and reports
Assures all employees report to duty on time, well groomed and in proper uniform

Retail Supervisor Resume Examples & Samples

Ensures that the company rules and regulations are used and followed
Maintain a quality work environment
Prioritize and delegate work assignments
Ensure that all associates understand expectations and execute to Aramark standards
Daily Audit’s on all Points of Sale
Daily X-out’s of Registers
Provide leadership and support to the Sales Associates in order to ensure that all aspects of guest service are being provided
Manage loss prevention techniques in order to reduce shrinkage
Maintain retail locations visually appealing and organized
Any other duties assigned by Managers
3 plus years of guest service
2 plus years of merchandise store experience
2 plus years of cashier experience
Strong visual merchandising background
Excellent communication, and sales skills
Basic Math skills
Ability to build relationships with guests, coworkers, maintain a team environment, and delegate responsibilities to all stand personnel
A background check is required for this position
Must be able to work a flexible schedule that includes days, nights, evenings, and weekend

Retail Supervisor Resume Examples & Samples

Associates Degree preferred or equivalent retail experience
Must have 2-3 years of managerial experience
English, French is an asset
Retail expertise, good leadership skills; excellent verbal and
Written communication skills

Retail Supervisor Resume Examples & Samples

Manages assigned Sales Associates in the operation of retail stores by providing daily scheduling and direction for Team Leads and Sales Associates. Monitors, develops and evaluates performance of assigned employees
Ensures that Sales Associates and Team Leads are fully trained, on an ongoing basis, about guest service standards, selling techniques and product knowledge
Organizes and holds regular briefings and meetings for all Sales Associates and Team Leads. Responsible for the accuracy and security of all personnel files, training information and attendance records
Develops, recommends and implements policies and procedures for Retail Operations
Meets planned revenue and labor goals. Ensures that sales and margin information is reviewed on a regular basis, and acted on, to achieve profitable sales. Participates in budget planning by monitoring budgets, labor costs, and payroll for assigned retail locations
Monitors sales and inventory control for assigned location; maintains cash control to ensure accuracy and policy enforcement. Ensures that stock levels are maintained and constantly strives to maximize sales potentials
Maintains visual presentation, ensures merchandise maintenance, distribution of merchandise product from backroom, warehouse to sales area. Monitors accuracy for ticketing
Opening/closing and cash handling duties
Operates as Duty Manager when on shift as scheduled by the Retail Operations Manager
Performs other related duties as required and directed by Retail Operations Manager and other members of the LEGOLAND Florida leadership team

Retail Supervisor, Merchandising Resume Examples & Samples

Actions procedures to uphold company merchandising standards, including current pricing, signage, plan-o-grams, promotional planners, ad set-ups and displays
Facilitates and/or participates in all cycle count processes as specifically outlined by company policies and procedures
Responsible for the out of stock procedures to maintain replenishment
Take a lead role in preparing for inventory count(s), participate in the inventory taking process, and follow up on variances
Oversees the coordination and execution within the receiving area and maximizes department productivity
3-4 Years of Retail customer service is preferred
1-2 years in a supervisory role with direct accountability for achieving sales and service targets is preferred

Raging Waters Sac-retail Supervisor Resume Examples & Samples

Monitor and evaluate work performance of retail team members and leads
Responsible for opening and closing procedures of the Retail department
Responsible for posting the retail schedule two weeks in advance
Assist with inventory
Understands and follows all policies from Cash Handling Handbook
Answers and solves guest questions and concerns
Manage timesheets, hours and break schedules
Ability to a lead of team of approximately 12 people
Ability to address multiple tasks and priorities in a fast paced environment
Excellent customer service skills, ability to interact effectively with a diverse array

SEA Life-retail Supervisor Resume Examples & Samples

Previous Manager experience ideally in a similar working environment encompassing recruitment, training & performance management
An understanding of the principles of visual merchandising and the ability to create impactful displays
Experience of all aspects of stock management
Management of retail promotions to deliver increased company revenue
An understanding of Retail trends including demographical, geographical and seasonal is desirable
Experience of Quality Management
Proven experience of delivering/exceeding sales and company targets
Ability to ensure the highest standards of accurate and efficient cash handling procedures are maintained at all times
Ability to be flexible/adaptable as per the business operational requirements
Experience of Health & Safety regulations
Experience of working towards profit targets

Retail Supervisor Grand Geneva & Timber Ridge Resume Examples & Samples

Assist with training and coaching staff members
Communicate effectively with manager, associates vendors, and guests
Maintain professionalism and confidentiality
Help motivate staff to perform according to the Marcus Corporation Mission Statement
Benchmark sales, set goals, and strive to exceed budget within Payroll
Must have the ability to perform opening and closing functions of the retail outlets
Plan and execute monthly inventory
Identify merchandise needs, meet with vendors, place orders, and establish retail price based on costs

Seasonal Retail Supervisor Resume Examples & Samples

Ensure all product is stocked correctly. (Apparel, hard lines, plush, etc...)
Ensure that a proper level of inventory is maintained at each location in assigned area
Conduct routine inspections of assigned locations for quality, cleanliness, and safety concerns
Monitor all costs, including but not limited to labor, waste, and inventory
Demonstrate and continually train the Six Flags Mantra of providing Friendly, Clean, Fast, and Safe Service to each Guest
Performing all responsibilities as a Host or Hostess
Address Guest Concerns as they arise in the assigned location
Implement Guest service programs, and continually follow up with team on Guest service related measurements
Ensure all Training Material is practiced in the workplace including Park, Departmental, and Cash handling.
Ensure that Safety and Security Awareness are reinforced and practiced consistently
Make recommendations regarding Team Member hiring, promotions, and corrective action
Identify areas for continued improvement; develop and implement strategies to enhance these areas
Sets an appropriate image and role model that represents the image and management style reflective of Six Flags Discovery Kingdom's values and culture
Must follow Six Flags policies and procedures at all times including Department of Labor Break and Meal Laws
Must pass a pre-employment math test
Must be willing to work 40 hours per week, including weekends, evenings and holidays
Light lifting up to 50lbs. required
Must be willing to work in all weather conditions for extended periods
Must be able to stand, kneel, and squat for extended periods
Must be able to read, write, and communicate in English
Must be able to communicate in a professional and efficient manner both in written and verbal formats
Must be professional, energetic, self-motivated, and have the ability to motivate others, and have a positive attitude
Must lead by example regarding grooming, safety, cleanliness, and appropriate conduct at all times

Retail Supervisor Resume Examples & Samples

Manage and promote sales culture within our Retail Store to achieve or exceed sales, KPIs and profitability goals
Guarantee consistently high standards of customer experience within the store in accordance with PUMA's brand values and service standards
Assist the Store Management Team with recruitment, training, development and succession planning of high performing results driven individuals
Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location, while providing the highest levels of service
Manage and monitor Loss Prevention education and awareness programs, along with manage and achieve or exceed all Inventory goals
Participate in new store openings (travel may be required)
Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the store always meets or exceeds PUMA standards
Required to work non-traditional hours; weekends, evenings, holidays. Store is open Mon- Fri 10.00-20.00 and Sat-Sun 10.00-18.00
Experience in a customer focused service oriented retail environment
Be results driven
Proven ability to exceed sales while meeting payroll goals
Ability to identify, hire, train and develop top talent
Effective and professional communication skills

Retail Supervisor Tufts Medical Center Resume Examples & Samples

Maintains customer service standards
Cashiers when necessary to expedite the processing of guest’s purchasing
Spearheads special projects (i.e. holidays, events, book signings, etc.) when necessary
Communicates with Retail Manager to insure that all received products are placed on the retail floor as soon as possible
Manages the maintenance of inventory level within guidelines established by General Manager and Retail Manager
Follows ARAMARK policies and procedures and safety policies
Additional tasks and responsibilities may be assigned at the discretion of the Front Desk manager

Retail Supervisor Resume Examples & Samples

Drive sales by setting sell-out targets per store, tracking sales, reporting and adjusting action plan accordingly
Manage Beauty Advisers including recruitment, education and incentivizing together with the stores
Coordinating in-store events: informing the Beauty Advisors about upcoming events and coordinating the execution in the stores together with marketing
Ensuring counters are in stock and presentation according to the brand
Communicate any merchandising issues to the merchandising team to ensure action plan

Retail Supervisor Resume Examples & Samples

Knowledge of Danner/Lacrosse product required
Experience with POS required
MS Office proficiency required

Starbucks Retail Supervisor Resume Examples & Samples

Assigns daily tasks to Gift Shop staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service
Handles the storing of all incoming merchandise in assigned locations
Ensures correct pricing on all products on the floor
Work with General Manager and Retail Manager to utilize complete productivity on the floor at all times
Ensures that packing slips and invoices are reconciled by the retail clerk
Trains new hires on POS system, overall safety and job responsibilities

Retail Supervisor Resume Examples & Samples

Create a merchandise strategy that aligns with season changes, beer releases and special events
Understand beer and consumer trends, creating merchandise programs around those trends
Develop timelines that organize when merchandise should be ordered, arrive in the stores, advertised and launched on ecommerce
Introduce and onboard new vendors that provide new and unique merchandise opportunities
Partner with brand marketing to align local merchandise with national programing and timing
Create annual financial plans by store (in store, offsite and distributor) in partnership with finance and Leinie Lodge manager
Accountable for delivering financial plans to ensure profitability
Report weekly sales compared to plan and last year. Develop strategies to increase sales when not meeting plan goals
Partner with ecommerce supervisor to ensure merchandise strategies align with ecommerce goals
Negotiate pricing with vendors to meet margin plans by category
Balance assortment category inventory based on profitability
Ensure individual and team compliance with MillerCoors procurement policy
Review product recaps weekly to understand sales drivers
Order inventory weekly to maintain in stocks
Manage base inventory to meet turnover goals
Markdown underperforming product in order to maintain sell through goals and percentages
Direct purchasing coordinator on end of month inventory balance goals by category and at the total store level
Merchandise product and signage to maximize floor and per foot sales
Reset floor twice per year
Reset tables and “vignettes” quarterly based on beer releases & seasons
Organize team members and hours to plan for resets and updates
Partner with graphic design on ticketing, pricing tags and in store displays
Source and order fixtures to meet merchandising needs
Review packaging with vendors to ensure it meets Leinie Lodge aesthetic goals
Manage and develop accounts payable and receivables performance reviews against financial plans and accountabilities
Hold team accountable for working in alignment with the MillerCoors finance and procurement teams to ensure compliance
Leads and develop employees to deliver solutions for increased margin, turns and profitability
Bachelor’s degree or equivalent
5 years merchandise buying
2 years retail store management
Solid communication skills, both oral and written
Self-motivated, bias for action
Strong analytical/conceptual ability and skills
SAP
Store layout management

Retail Supervisor for New Retail Stores Resume Examples & Samples

Supervises retail associates; completes store operational needs by assigning employees and following up on work results
Trains to, and maintains retail standards, policies and procedures
Opens and closes retail locations as directed by management
Assists retail management with the daily cash procedures and operations
Monitors store floor, assist with guests needs and requests
Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays
Ensures integrity of physical inventory and par levels
Maintains cleanliness and safety standards throughout the retail shops
Assists in receiving and stocking of merchandise, as directed by management
Performs duties as assigned
Performs retail cashier duties when needed
Assists management in recruiting, interviewing and selecting retail associates
Assists management with scheduling of staff
Minimum one year supervisory experience in a customer service and/or retail environment preferred
Previous cash handling experience required
Previous experience working with point of sale (POS) system required
High school Diploma or GED required
Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
Strong verbal and written communication skills – ability to communicate with staff and prepare written reports
Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
Ability to handle multiple tasks simultaneously in fast-paced environment
Ability to work independently and as a team member
Basic math skills; ability to accurately handle money and count change
Willingness to aggressively sell assigned items

Retail Supervisor Resume Examples & Samples

Work with management team to develop a staff incentive schemes to increase individual motivation and promote teamwork
Adopts an enthusiastic, assertive and passionate approach to guest service, and demonstrates the Merlin Values at every opportunity
Responsibility to ensure compliance of Health, Safety & Security within the workplace

Retail Supervisor Resume Examples & Samples

Demonstrates and trains all retail specific standards and product knowledge
Ensures all sales and sales statistics are properly recorded by each employee
Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales. Arranges signage and advertising collateral in an attractive fashion
Assists with the payroll processes as needed
Ensures follow through of all employees and performs coaching and counseling as needed
Assists guests with recording sales, accepting payment, providing product suggestions, and overall customer service
Stimulates retail associates to increase sales per hour and units per transaction
Insures that all retail staff is recording and tracking daily retail stats
Assists with all inventory counts for shop merchandise
Maintains proper supply levels in all shops and insures back stock warehouse areas are well maintained, organized and new product is placed on sales floor
Minimum 1-2 years supervisory experience required
Must have strong guest service skills
Must be able to move up to 40 lbs. Occasionally extend arms and hands. Seize, grasp, and turn objects with hands

Retail Supervisor Resume Examples & Samples

Lead, mentor, discipline staff, evaluate their performance and document all aspects of their employment
Oversee maintenance of all equipment and cleanliness of Marketplace
Perform all other administrative functions required and communicate information from management meetings
Work in a safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
Work directly with retail Manager and Director on new incentives and ideas to generate revenue
Ensure replenishment orders are placed according to business needs and stocked adequately
Ensure food order is based on our occupancy
Involved in physical inventories
Become an expert in and train in all Omni Related Retail SOP’s
Manage & coach selling performance of individuals and metrics of the Coffee Market: drive excellence in Customer service levels
Assist in timely flow of merchandise from receiving to shops to maximize sales
Help with transfers of merchandise and mark-downs
Communicate and partner effectively with Director of Retail, Retail Manager and Inventory Control Specialist
Share/propose best practice implementation/solutions for Coffee Market, property of Company based on learning from day-to-day operations
Past retail and direct customer service experience preferred but not necessary
Coffee Establishment experience preferred but not required
Must have strong customer service experience and skills

Advanced Retail Supervisor Resume Examples & Samples

Fulfill manager-on-duty responsibilities when scheduled
Walk the floor regularly for daily MOD responsibilities
1 year of retail experience, preferably within the outdoor industry
Previous experience with Retail POS
Bike retail background

Retail Supervisor Resume Examples & Samples

Daily operating responsibilities for all retail locations, including leasee locations
Analyze weekly sales reports, monitor and maintain balanced flow of product by utilizing the Aptos Inventory system
Annual inventory processes to include oversight of preparation and execution
Assist locations with visual merchandising, including table and window displays
Visit each Retail location daily to assist with product replenishment and display
Develop and promote an entrepreneurial spirit by making recommendations targeting increased sales, profits and Guest service and satisfaction
Assist areas with markdowns and promotions to ensure timely execution
Purchase order input including product and operating supplies
Facilitate Retail Seasonal Supervisor Training
Attend weekly Special Events Meetings
Manager-On-Duty responsibilities for Retail regularly, In-Park Services Division often
Attend all park and departmental required trainings
Willingness and ability to assist other departments in a detached capacity for special events or projects * Other duties as assigned
Bachelors Degree, or equivalent experience
Must be professional, energetic, self-motivated, able to motivate others and have a positive attitude * Computer skills in Word, Excel, Freedom POS, SixFlags.Team and Aptos Inventory
5+ years retail experience, preferably in high volume environment
Experience supervising large teams and interfacing with all levels of management
Flexible schedule required including nights, weekends and holidays
ServSafe Certification within 60 days of hire
Ability to motivate a large staff

Z Market Retail Supervisor Resume Examples & Samples

Assist the Store Manager in ensuring that the daily operational needs are maintained
Perform hourly position responsibilities as business needs warrant
Instruct associates in On the Job Training
Ensure compliance for cash handling standards
Lead associates in sanitation standards and practices
Requires a high school or GED diploma
Requires 1-2 years supervisory experience and/or food service experience
Requires cash handling experience
Demonstrates knowledge of product, customer service, quality standards required, and equipment and operations standards
Demonstrates team management, delegation and issue resolution skills
Demonstrates ability to simultaneously handle multiple tasks
Requires a flexible work schedule
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

Retail Supervisor Resume Examples & Samples

Assign daily task to store staff and ensures that they are performed correctly and in a timely manner while maintaining high standards of customer service
In partnership with the Retail Manager, coach and motivate the selling team to Aramark and CDA customer service standards
Role model selling and service behaviors
Assist with merchandising tasks including the receiving, pricing, and storage of product
Demonstrates proficiency using the point of sale system and trains team members
Additional tasks and responsibilities may be assigned at the discretion of the Retail Manager
Assist at the Field Museum location downtown as necessary

Retail Supervisor Resume Examples & Samples

Responsible for making sure the staff uses correct portions when preparing and serving items
Responsible for Work Force Management scheduling, editing, keying exceptions and approving time
Assist managers with employee discipline sessions, attendance logs, and maintains up-to-date contact information
Knowledge of QA Audit
Cross-train at other positions in the location
1 year of supervisory experience
Must be able to understand safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedures
Ability to manage people and have accountability for company assets
Must be willing to follow all Aramark Safety Standards

Retail Supervisor Resume Examples & Samples

Work with our stakeholders to plan and execute the retail sales and promotion strategy of Blizzard-branded merchandise at the Estadium Gear Store
Optimize inventory and replenishment through analysis of sales trends, and coordinate stock orders to ensure shelf availability
Identify and recommend product opportunities
Recommend local production, coordinating with global supply chain
Manage in-store merchandising and display to drive visual presentation and sales
Manage store staff to operate the store front including register and POS functions, queue management, store opening/closing procedures, and scheduling of store staff
Role models best-in-class customer expectations through personal contact with customers
Control losses through effective security and loss prevention plans
Prepare regular sales and inventory audit reports

100

Retail Supervisor Resume Examples & Samples

Lead a team of up to 100 Engagement Specialists to include communicating CROSSMARK’s policies, procedures, expectations and dress code
Lead and develop a team of Market Mentors
Manage executions and overall performance of scheduled events by monitoring daily and weekly scorecards to ensure on-date executions are met and rescheduled events are coordinated in a timely manner
Recruit and interview candidates and provide feedback in a timely manner to confirm that talent meets client requirements
Train and mentor Engagement Specialists and Mentors, conduct event execution audits, and assist with executing promotions
Keep current with Adult Beverage sampling requirements and certifications
Scheduling Coverage: Oversee scheduling of Engagement Specialists and Mentors to provide proper coverage for executions
Effectively manage employee related issues in partnership with Human Resources teams
Complete accurate and timely paperwork and reports, timesheets, expense reports, etc
Associate’s degree with 2 years of retail and/or client service experience OR a minimum of 4 years of retail and/or client service experience
Minimum of 2 years of outside field supervisory experience
Ability to motivate and supervise a team, delegate responsibility, train and evaluate performance
Ability to prioritize, change or alter duties according to shifts in projects or business environment
Work independently with minimal supervision in order to meet deadlines
Able to work collaboratively and cross-functionally to meet goals
Basic computer skills including familiarity with Word, Excel, Outlook and Internet usage
Work environment: Home office and field environment. Extensive local travel required

Download Retail Supervisor Resume Sample as Image file

Related Job Titles

Retail Coordinator Resume Sample

Retail Store Supervisor Resume Sample

Retail Clerk Resume Sample

Retail Director Resume Sample

Stock Supervisor Resume Sample

Shop Supervisor Resume Sample

Retail Lead Resume Sample

Specialist, Retail Resume Sample

Manager, Retail Resume Sample

Supervisor Retail Resume Sample

Retail Consultant Resume Sample

Account Executive, Retail Resume Sample

Browse More

Retail Supervisor Resume Samples

The Guide To Resume Tailoring

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Resume Builder

15 Retail Supervisor resume templates

Read our complete resume writing guides

How to Tailor Your Resume

How to Make a Resume

How to Mention Achievements

Work Experience in Resume

50+ Skills to Put on a Resume

How and Why Put Hobbies

Top 22 Fonts for Your Resume

50 Best Resume Tips

200+ Action Words to Use

Internship Resume

Killer Resume Summary

Write a Resume Objective

What to Put on a Resume

How Long Should a Resume Be

The Best Resume Format

How to List Education

CV vs. Resume: The Difference

Include Contact Information

Resume Format PDF vs Word

How to Write a Student Resume

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor, Royal Exchange Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Trumbull Resume Examples & Samples

Rental / Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Advanced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Seasonal Ski Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Advanced Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Experienced Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Area Retail Supervisor, Santa Cruz Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

Retail Supervisor Resume Examples & Samples

How to Make
a Resume

50 Best
Resume Tips

200+ Action
Words to Use

Internship
Resume