Supervisor Retail Resume Samples

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WS
W Schowalter
Watson
Schowalter
91848 Willis Lodge
Houston
TX
+1 (555) 638 7700
91848 Willis Lodge
Houston
TX
Phone
p +1 (555) 638 7700
Experience Experience
San Francisco, CA
Supervisor Retail
San Francisco, CA
Balistreri, Jones and Wilkinson
San Francisco, CA
Supervisor Retail
  • Manage inventory goals by ensuring proper discount are given and clearance is marked correctly
  • Ensure financial losses are minimized by maintaining internal, external and Loss Prevention compliance
  • Provide feedback and suggestions to distributors regarding merchandise assortments and inventory levels
  • Maintain and track daily, weekly and monthly sales results
  • Knowledge of Microsoft systems (Word, Excel, Outlook, etc.)
  • Be familiar with daily, weekly, monthly and year-end sales goal
  • Maintain flawless Housekeeping and Shop-keeping standards
Chicago, IL
Supervisor Retail Operations
Chicago, IL
Ruecker-O'Kon
Chicago, IL
Supervisor Retail Operations
  • Provide feedback and suggestions regarding employee training and development
  • Share input with Sr. Management in developing the merchandise strategy of retail location
  • Communicate with Sr. Management/Visual Merchandising Team to ensure merchandise replenishment supports the product vision and integrity of unit
  • Execute the effective use of merchandise presentation standards to ensure optimal sales potential is reached
  • Lead workforce planning, reward and recognition planning, employee events, and ESAT action planning
  • Confirm guest service compliance, including: Greeting, positive interaction and providing an efficient checkout process to maintain high GSAT scores
  • Provide additional support for special events and projects, and venue supervision etc
present
Phoenix, AZ
Supervisor, Retail Merchandise Distribution
Phoenix, AZ
Raynor Inc
present
Phoenix, AZ
Supervisor, Retail Merchandise Distribution
present
  • Follows all Loss Prevention policies as they relate to back room standards; communicates violations to management
  • Provides feedback to manager regarding merchandise handling concerns
  • Communicates feedback to manager regarding stock employee performance
  • Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to guidelines
  • Communicates any policy violations to management in a timely manner
  • Trains, directs and coaches stock employees in the moment to perform customer service standards and behaviors when in the sales floor
  • Treats all customers and employees with respect and contributes to a positive work environment
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Washington State University
Bachelor’s Degree in Accounting
Skills Skills
  • Basic mechanical knowledge
  • Considerable knowledge of process operations and practices
  • Considerable knowledge of supervisory practices and procedures
  • Strong ability to analyze and solve production problems
  • Good English verbal and written communication skills, bi-lingual skills desired
  • Ability to lead and coach employees and projects
  • Valid GNP Palletjack license or ability to obtain license within 30 days
  • Good organizational skills
  • Knowledge of cultural issues
  • Good math aptitude
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7 Supervisor Retail resume templates

1

Supervisor, Retail Resume Examples & Samples

  • 2+ years of Retail management experience managing a team of 20+ employees
  • Must have excellent oral and written communication skills
  • Self-starter and motivated
  • Can easily multi task and manage multiple projects
  • Must possess strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively
2

Supervisor Retail Operations Resume Examples & Samples

  • Ensure daily schedule maximizes guest service and maintains operational standards
  • Maintain flawless Housekeeping and Shop-keeping standards
  • Execute the effective use of merchandise presentation standards to ensure optimal sales potential is reached
  • Ensure merchandise “clarity of offer” is prevalent and consistent to highlight and maximize sales potential; Maintain stores signage kit and standards
  • Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
  • Experience in POS and Inventory Systems
  • Guest service oriented
3

Supervisor Retail Resume Examples & Samples

  • Develop and maintain project labor budgets. Assist with the development of operating budgets and adjust operations as necessary to identify and control budgets, including weekly work schedules
  • Provide feedback and suggestions regarding employee training and development
  • Lead workforce planning, reward and recognition planning, employee events, and ESAT action planning
  • Ensure the stores environment is professional and demonstrates commitment to high quality standards
  • Communicate with Sr. Management/Visual Merchandising Team to ensure merchandise replenishment supports the product vision and integrity of unit
  • Previous experience with creating and managing sales budgets (Revenue, Cost of Goods, Labor, etc)
4

Supervisor Retail Store Operations Rockport Japan Resume Examples & Samples

  • Help sales task when a vacant sales associate need to be filled / during the busiest period
  • Improve various store operations in order of priority
  • Plan and execute trainings for store staff as a trainer
  • Under Graduate level or Reasonable education background
  • 2 years as sales associate and 1 year as store manager
  • Practical operations of retail stores
  • Outstanding communication skill
  • PC skill (excel, power point)
5

Supervisor, Retail Operations Stocking Resume Examples & Samples

  • Partners with appropriate manager to direct shipment placement on the sales floor
  • Oversees and executes markdowns in a timely and accurate manner
  • Tracks productivity and ensures team meets merchandise handling standards
  • Provides feedback to manager regarding merchandise handling concerns
  • Communicates feedback to manager regarding stock employee performance
  • Manages shipment supplies and fixtures; communicates needs to manager
  • Follows all Loss Prevention policies as they relate to back room standards; communicates violations to management
  • 1-2 years stock supervisory experience
  • Give basic direction to associate level employees
  • Create a positive work environment
  • Delegate and prioritize multiple tasks; take initiative
  • Motivate employees to proactively perform replenishment tasks which result in the customers' satisfaction
  • Able to lift and carry 30 lbs
  • Work a flexible schedule to meet the needs of the business, including nights, weekends and holidays
6

Supervisor, Retail Store Distribution Resume Examples & Samples

  • Ensures that merchandise is promptly and correctly received and stocked into stores and manages to appropriate stockroom levels
  • Helps manage stock minimums, displays minimums and evaluate auto-replenishment is set appropriately based on sales and stock levels
  • Assists the Warehouse Manager in problem resolution relating to production, standard operating procedures, safety and quality
  • 2+ years of Retail Supervisor experience including stock room procedures
  • Driven and self-motivated, with the ability to exercise sound judgment
  • Ability to manage people with responsibility for machinery, inventory and productivity
  • Working knowledge of the Microsoft Office Suite
7

Supervisor, Retail Partners Resume Examples & Samples

  • Ensures retail sales are generated via RSAs in order to meet monthly sales goals
  • Places merchandising displays and collateral materials into retail space agreed upon by Time Warner Cable and the retailer
  • Develops and manages promotions, incentives, and training with local Retail Partners and national NOSA affiliate retailers
  • Minimum 5 years experience in Retail or Communications Industry required
  • Minimum 2 years supervisory experience in Retail or Communications Industry required
  • Travels out of state as required for training. Travels within Division to other retail locations as needed to provide customer sales, service, and support
  • Must be able to interact positively with other TWC departments and locations as required to accomplish tasks
8

Supervisor, Retail, Camarillo Resume Examples & Samples

  • Model sales performance for retail associates
  • Open and close the store
  • Manage inventory
9

Merchandising Support Supervisor Retail Stock Resume Examples & Samples

  • Sets high standards and motivates people to meet objectives, enjoys floor training and developing a team
  • Cross train all associates to pick and fill orders for all store products
  • Ensure all procedures, policies, exposure standards and shortage awareness are thoroughly understood
  • Produce Master List of Picks by pick list number and associate assigned to fulfill orders
  • Follow up with team members to ensure process is followed. Challenge associates on all “zero” items that show stock in fulfillment location
  • Check on hands in item file
  • Ensure that all items are matched to the sales-checks correctly and packed and shipped at the end of each day
  • Check the Connect Ship(shipping system) to ensure that the file is uploaded daily to ups/endicia
  • Review daily Queue report daily to ensure all orders have been processed within the Connect Ship (shipping) system
  • Verify that all returns are being completed within a 24hr time frame from receipt in the fulfillment area
  • A minimum of 1-2 years of related retail supervisory experience
  • Ability to empower and develop a team
10

Supervisor Retail Loans Resume Examples & Samples

  • Provides best-in-class customer experience when dealing with internal and external business partners (e.g. Branches, Customer Call Service Centre, Operations)
  • Coordinates and ensures the accurate and timely processing and verification of the systems’ daily maintenance / transactions originating in the unit
  • Verifies the accuracy and completeness of transactions and non-dollar maintenance originating within the dept. and in the serviced Branches
  • Provide resolution for problem situations and/or recommendations, and/or escalate as necessary
  • Ensure daily transactions originated by Branches, Management are processed and maintained correctly and/or adequately provides follow- up
  • Ensures corrective action is taken, recommended or escalated to ensure the overall team’s efficiency is contributing to the Bank’s overall profitability
  • Provides training to new employees or support the cross-training efforts of the unit
  • Provide Coaching to assist with employee development and complete performance assessments
  • Maintains strict adherence to the Bank’s Accounting Policies, Security Procedures, Position and Signing Authorities and ensures all activities within the team are executed as per operating procedures while maintaining strict adherence to Scotiabank Security Guidelines
  • Escalate to management any exception items or conditions as it relates to unusual occurrences or potential fraudulent activities
  • Ability to deal effectively with Branch/customer complaints, and ensure resolution is obtained to the complete satisfaction of all parties involved: the Customer, the Bank, and Retail Loans department
  • Demonstrated ability to delegate, problem solve, and follow through on work/tasks assigned
  • Demonstrated flexibility in a constantly changing environment (procedural and automated), being versatile and able to coordinate coverage of posts at different times and at different levels on any given day concurrently, as determined by the rate of absenteeism due to vacations or illness, etc
  • Excellent understanding of Indirect/Direct Loan procedures
  • Good communication writing skills to prepare correspondence, including reports and documents for customers, and external resources as well as manage workload and effectively assist/train employees
  • Good understanding of contra procedures
  • Strong knowledge of Bank policies and procedures Knowledge of Accounting Principles, Banking Operations and its linkages/interdependencies
11

Converse Support Supervisor Retail Stores Resume Examples & Samples

  • Support for on site technicians at new, remodeled, and relocated store openings
  • Oversight of small to medium size projects related to store technologies
  • Understanding of Nike global roadmap for store hardware and software
  • Partnership with Nike support partners as well as Network, infrastructure, and Operation teams
  • 7 yrs in Tech field
  • Retail Tech experience preferred
  • Advanced understanding of retail systems and software
  • Basic networking and infrastructure knowledge
  • Ability to supervise a small team
  • Vendor management both internal and external
12

Shift Supervisor, Retail Resume Examples & Samples

  • Communicate staffing needs on shift to Account or Field Operations Manager
  • Assure that officers receive appropriate training, developing them in both technical and professional skills; also may include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
  • Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Field Operations Manager
  • Assist with the communication of policies, company announcements and job openings through a consistently updated READ file at the site
  • Provide the basis of a great place to work by treating staff with respect
  • Experience required will generally be determined by size of account and resulting scope of business and management expertise needed
  • Generally: one year of security experience
  • Prior supervisory experience a plus
  • Computer literate (Microsoft Word, Excel, e-mail, internet, etc.)
  • Good to excellent verbal and written skills
  • Problem identification and solving skills
  • Ability to make good decisions (judgment and common sense)
  • Financial / mathematical aptitude
  • Ability to deal with internal and external customers
  • Ability to work a flexible schedule and to work evenings, weekends and holidays as requested
  • Reliable transportation to get to work site
  • Well motivated, able to work well both independently and as part of a team
13

Supervisor, Retail Support Desk & Web Support Resume Examples & Samples

  • High school diploma required. Bachelor’s degree preferred
  • A minimum of two (2) years of experience in the mortgage industry required
  • Prior PHH supervisory/management experience is preferred
  • Experience working in a time sensitive, service oriented environment required
  • Must be comfortable working in a fast pace, market driven work environment and have ability to prioritize tasks and assignments
  • Must have excellent organization and communication skills (written and verbal) and good presentation skills. Must be able to communicate effectively to all organizational levels
  • Proven team building skills, coaching skills and leadership skills are required
  • Proficiency using Microsoft Office programs required
  • Proficiency using and navigating Google Chrome, Internet Explorer, Firefox, Safari
14

Supervisor, Retail Operations Resume Examples & Samples

  • Manage team responsible for customer invoicing functions to meet overall Constellation goals and initiatives. This includes establishing goals and performance objectives for each employee¿s development; monitoring their progress, and providing feedback throughout the course of the year
  • Provide guidance in developing/enhancing current processes in efforts to close gaps, streamline and enhance work flow. Communicate system and regulatory changes impacting billing to Manager and any internal persons impacted by the change. Direct implementation of system changes by working closely with other functional groups and IT to deliver required enhancements or modifications. Provide daily production support thru generation, prioritization and testing of Application Work Requests with internal IT developers. Manage execution of business user testing for system implementations impacting the billing department
  • Create and review un-billed revenue reports and identify results including any trends to leadership. Interface directly with IT on identifying systematic fixes to increase auto bill functionality by creation and testing of AWRs
  • Work closely with internal and external audit to ensure billing and adjustment processes meet with SOX requirements and control standards
  • Provide support for highly sensitive customer escalations
  • Develop quarterly documentation/training materials and facilitate training on new system functionality and enhancements for billing, data management, and customer care end users. Fully ensure that employees are crossed trained on internal processes to ensure high quality and developmental growth
  • Review and provide departmental approval for non-standard proposals to ensure the billing team can support requested invoicing needs of the customer. Determine plan for fulfillment to customer on any non-standard requests
  • Bachelors degree , Business or related discipline, plus five years of work related experience, or equivalent combination of work experience and/or education
  • Must have an excellent knowledge of Microsoft Office Applications, particularly Access and Excel
  • Excellent organizational, time management and reporting skills
  • Must have strong verbal and written communication skills, with customers and management
  • Strong analytical, numerical, and reasoning skills
  • Proven ability to recruit, train, and motivate personnel
  • Strong communication skills, written and verbal
  • Results driven and team oriented
  • Strong interpersonal skills
  • Ability to establish credibility and be decisive
15

Supervisor, Retail Warehouse Resume Examples & Samples

  • Manages the receiving of all merchandise arriving to the Distribution Center
  • Oversees the processing of merchandise according to Retail Warehouse SOP’s standards
  • Maintains proper storage of merchandise within warehouse space
  • Familiarity of daily, weekly and monthly operations to meet retail warehouse and theme park needs
  • Assists with weekly schedules and maintaining labor budget
  • Achieve warehouse job results through the coaching, counseling and discipline of warehouse crew members
  • Communicates with management, merchandise planners and the visual merchandising team on incoming product deliveries
  • Lead workforce planning, reward and recognition planning, employee events and ESAT action planning
  • Provide warehouse manager feedback and suggestions regarding employee training and development
  • Provide warehouse manager additional support for special events and projects
  • Support Leads with daily job duties and task to ensure flawless execution
  • 2+ years of warehousing experience
  • Must be available to work on weekends, holidays and nights as required
  • Be able to stand for long periods of time, lift 50 lbs with frequent bending
  • Is forklift trained with knowledge of proper use
  • Self-starter and motivated
  • Can easily multi task and manage multiple projects
  • Experience in JDA inventory system
  • Guest service oriented
  • Proactive thinker/self-starter
  • Must possess strong administrative, organizations, problem solving and project management skills
16

Supervisor Retail International Banking Resume Examples & Samples

  • In-Field B-Degree Advantage
  • NQF Level 5: 3-year National Diploma / Higher Certificate
  • I.O.B Diploma: Treasury Management & International Banking or related qualification
  • 5 Years’ technical/managerial experience
  • 2 Years’ exposure to International Banking Products and regulatory compliance
  • 2 Years’ work related experience
  • FAIS Qualifications from 2009 – Full Qualification registered on FSB catalogue
17

Supervisor, Retail Loan Processing Resume Examples & Samples

  • Assist processors with file level problems and issues to find a solution
  • Point of escalation for Loan Officers who need help or have issues on loan files
  • Onboarding/training of new employees as well as on-going training for current team members
  • Coaching of team to help team improve, and exceed all goals and expectations
  • Identify trends within the processor’s pipeline that need to be addressed or changed, and work with Processing Director to put together action plan for the processor
  • Meet or exceed both team production goals as well as SLA requirements
  • Assign loan files and keep pipelines balanced
  • Help drive and ensure team work, high customer service and high quality
  • Work on areas of the pipeline identified as a need by the Processing Director, or complete any other tasks identified by the Processing Director
  • Ensure team members adhere to company policies and procedures, work with HR on employee issues, and complete end of year performance appraisals
  • High school diploma, GED, equivalent certification, or military experience
  • 7+ Years of mortgage processing and management experience
  • Demonstrate a strong knowledge of mortgage guidelines, DU & LO, RESPA, TRID & disclosure requirements, loan closings, loan processing
  • Proven leader & problem solver
  • Must have excellent customer service, and people skills
  • Must consistently hit individual production & SLA goals, and have minimal UW kickbacks from Pending 2nd Review
  • Ability to work proficiently in Excel
18

Supervisor Retail Merchandising Resume Examples & Samples

  • O Daily coordination of resources to support customer and sales projects
  • Three (3) to five (5) years industry related experience
  • Strong knowledge of store layouts, plan-o-grams, customer service, and trends
  • Solid computer skills, and the ability to use Microsoft office software
  • Ability to lift up to 40 lbs
19

Supervisor, Retail Phone Resume Examples & Samples

  • Daily sales management of Inside Sales Advisors including adherence to key metrics, time blocks, scheduling, sales and technical skills
  • Development and improvement of overall processes including sales strategy, SalesForce.com, phone systems and lead generation systems
  • Management of leads distributed to the team including disposition of leads, transfer rate and lead management protocols
  • Responsible to provide ongoing coaching to Advisors to drive efficiencies and increased sales production
  • Work with Advisors and Processing Department on loan level issues
  • Recruiting, training and developing of Inside Sales Advisors
  • Measuring and reporting of daily team production and participation in monthly leadership meetings
  • Active participation in Retail Leadership team to assure achievement of operating plan and strategic evolution
20

Supervisor, Retail Openings Resume Examples & Samples

  • Responsible for proper cash handling and completion of required daily, weekly and monthly reports, including weekly inventory, cash reports and production records
  • Responds to customer needs and requests; resolves customer concerns
  • Develops and posts associates' work schedules
21

Supervisor, Retail Resume Examples & Samples

  • Responsible for providing training and creating work schedules
  • Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance
  • Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety
  • Acts as the contact person for employees with complaints or requests for time off
  • May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization
22

Production Supervisor Retail Nights Resume Examples & Samples

  • Hires, trains, coaches and motivates employee team members to achieve their maximum quality and productivity performance.Facilitates and encourages employee involvement through crew meetings, safety teams, ESP, audits, problem solving, etc
  • Directs and monitors the operations of the department.Makes recommendations and works to plan and implement process improvements
  • Promotes department and company goodwill through proactive employee communication.Supports and promotes company position on union free status by maintaining open communication and feedback to employees
  • Schedules people, materials and equipment to most effectively and efficiently utilize departmental resources to achieve the mission of Gold’n Plump. Determines work assignments and makes changes as necessary to accommodate staffing and production needs of the department
  • Responsible for the performance evaluation process for the department.Prepares and issues performance evaluations and approves those prepared by process leaders for the department
  • Certified in CPR, First Aid and AED or willing to be certified (within 6 months) and willing to serve in such capacity
  • Practices proactive process improvement methods and techniques using SPC data and real time data. Is proactive in achieving standard or above standard results in yield, efficiency and quality while maintaining a safe work environment
  • Supports Black Belt projects, problem solving teams and takes an active role on teams as needed
  • Monitors equipment and quality checks to assure quality and productivity standards are maintained
  • Promotes safe work habits through training, recognizing safety hazards, performing safety audits and completing accident investigations
  • Facilitates the development and implementation of departmental goals, objectives and budget, ensuring that necessary records to track, monitor and explain any variances from budgeted goals are established.Promotes communication and understanding of departmental goals including Gold’n Rewards
  • Observe & enforce all company personnel, quality, safety, and food safety policies
  • Maintains a positive work atmosphere by acting and communicating in a manner so that you work effectively and cooperatively with customers, clients, coworkers, and leadership teams
  • Participates in process improvement and problem solving utilizing continuous improvement and rational thinking methodologies such as Six Sigma, and participates in or supports the E$P program
  • Recognizes and acts on incidents and safety risks. Consistently practices, and enforces safe work habits and drives those habits throughout the organization
  • Considerable knowledge of process operations and practices
  • Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Considerable knowledge of supervisory practices and procedures
  • Strong ability to analyze and solve production problems
  • Ability to lead and coach employees and projects
  • Good English verbal and written communication skills, bi-lingual skills desired
  • Basic computer skills required (e-mail, time & attendance, etc.) and intermediate skills preferred (spreadsheet and word processing)
  • Knowledge of cultural issues
  • Basic mechanical knowledge
  • Completes Lockout/Tagout training and is aware of requirements for Lockout/Tagout safety as well as other company safety programs and policies
  • Valid GNP Palletjack license or ability to obtain license within 30 days
  • Valid CPR ,First Aid Certification and AED or ability to obtain certificate within 6 months
23

Supervisor, Retail Cafeteria Food Service Resume Examples & Samples

  • Accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly
  • Quality checks equipment/appliance operation to ensure proper working condition, ensures preventive maintenance and repairs to equipment is complete with minimal disruption to services. Evaluates new equipment
  • Maintains overall cleanliness, neatness and orderliness of Unit. Contacts Environmental Services and Maintenance Departments as needed to ensure appearance, cleanliness, and environmental controls (lighting, heat, air conditioning, plumbing) are meeting the needs of the operation
  • Participates with manager in the development, implementation and monitoring of quality assurance and sanitation procedures, personal hygiene requirements consistent with the institution’s and local, state, and federal regulations and food handling principles. Oversees the appearance and personal habits of staff, takes corrective measures when indicated. Prepares for and coordinates health and regulatory inspections
  • Provide instruction to Dietetic Interns during their rotation. Participate in evaluating their performance
  • Able to follow establish fiscal procedures which protect the hospital's assets
  • Able to work varied shifts, including evenings, weekends and holidays
  • Must perform basic math
  • Ability to reset priorities if equipment and/or staffing issues develop
  • Proven ability in customer service skills, team building skills, food safety and sanitation
  • Competent in interacting with customers including projecting a positive image for hospital, handling diversity and managing problems. Knowledge of Computer Systems, Work, Excel, PowerPoint
  • Knowledge of food service in the areas of employee supervision, food safety and equipment. Experience and knowledge of all areas of food preparation including production, food garnishing, food safety, food distribution, and equipment used in the industry
  • Human Resources – competent in promoting understanding of diversity as well as compliance with all relevant labor laws and regulations
  • Food Safety and Sanitation – understands and implements procedures which assure safe food supply for customers and employees
24

Supervisor, Retail Training Resume Examples & Samples

  • Coaching and development of others
  • Communication skills, both verbal and written, with all levels of the organization
  • Facilitation skills and command of audience
  • Multi-tasking and prioritization
  • Discretion with sensitive information
  • Proficient with Microsoft Word, Outlook, Excel, PowerPoint & Adobe Connect
  • Knowledge of In-design and/or other computer graphics programs a plus
  • Knowledge of learning management systems a plus
  • Spanish, French, or Portuguese language skills a plus
  • Experience developing comprehensive training programs
  • Certified Professional in Learning and Performance a plus
  • Certified Facilitation Specialist a plus
  • 80% travel required
25

Supervisor, Retail Merchandise Distribution Resume Examples & Samples

  • Performs audit and transfers of damaged and defective merchandise, completes re-tickets and charge sends according to guidelines
  • Trains, directs and coaches stock employees in the moment to meet productivity standards
  • Coordinates stock employees' breaks and shift change schedules to maximize productivity
  • Communicates any policy violations to management in a timely manner
  • Maintains company standards of neat, clean and organized stockroom
  • 1-2 years stock supervisory experience leading a team of 5+
  • Excellent communication skills with customers and employees alike