Specialist, Retail Resume Samples

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N Ankunding

Nola

Ankunding

3678 Sylvia Parkways

Houston

+1 (555) 382 5709

3678 Sylvia Parkways

Houston

Phone

p +1 (555) 382 5709

Experience Experience

Houston, TX

Retail Service Specialist

Houston, TX

Champlin-Stiedemann

Houston, TX

Retail Service Specialist

Project/Reset Merchandiser: Implement customer approved schematics/Plan-O-Grams/MODs with all items tagged and approved by store management
Exclusive recognition programs for top performers
Administration/Reporting: Will complete (web based) accurate and timely reporting, recaps, timesheets, etc
Retail Merchandiser: Maintain full distribution on existing SKUs and ensuring signage are in place and the placement of new items at all assigned stores
Administration/Reporting: Will complete (web based) accurate and timely reporting, recaps, timesheets, expense reports, etc
Cross-selling assigned AAA products and services to achieve annual goals
A prestigious and long-standing reputation in California since 1900

Detroit, MI

Retail Accounting Specialist

Detroit, MI

Runolfsson LLC

Detroit, MI

Retail Accounting Specialist

Tracking and filing store paperwork
Create and post journal entries, prepare account reconciliations and reconcile bank statements on designated accounts 
Work with stores to resolve any out of balance transactions, invalid SKUs and discrepancies 
Have constant communication with store managers to answer any questions in regards to cash deposits and alteration logs
Perform daily sales audits, including investigation and reporting for discrepancies
Keep track of petty cash paperwork for each retail store, organize by store number and month
Perform other projects, analyses and data extractions as assigned

present

Houston, TX

Audi Retail Program Specialist

Houston, TX

Cremin-Bogisich

present

Houston, TX

Audi Retail Program Specialist

present

Principal back up for Retail Incentives Planning Specialist
Assist in the development and implementation of short- & long-term selling strategies
Liaison between AoA Operations and AoA Finance, developing strategies to maximize vehicle contribution margin (Car & SUV)
Support the budgeting, development, coordination, and communication of all national and regional retail sales support programs in the U.S. market (Car & SUV)
Liaison between AoA Operations and the AoA Field organization, developing market competitive retail offers at the region/area/market levels (Car & SUV)
Responsible for development and distribution of regional special offer development tools used by Audi regional teams for advertising purposes
Work with the Field organization to develop and implement Region and Area level retail incentive programs (Car & SUV)

Education Education

Bachelor’s Degree in Business

Virginia Commonwealth University

Bachelor’s Degree in Business

Skills Skills

Ability to manage franchisee Operations organization – provide input and actionable operations advice
Strong Planning and attention to detail
Retail target planning for quarterly and monthly – with ability to manage / mitigate goal setting
Understanding of consumer shopping behavior and driving store staff capability to leverage this
Strong analytics to drive sell thru analysis and action plan for improvement
Strong problem-solving and decision-making at store level / MSF retail operations levels
Working understanding of merchandise performance and planning within a store environment
Process orientation
Disciplined execution bias

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6 Specialist, Retail resume templates

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Sector Specialist Retail Sector & Franchising Resume Examples & Samples

Investigate and stay abreast of all financial related products and solutions on offer to
B Degree in Commerce or Marketing or Finance or equivalent NQF level 6 qualification
Eight (5 -8) years sales and financial experience within a commercial banking environment
Five (5) years experience and knowledge of the dynamics of the market place and industries (global, regional and local)
Five (5) years experience in driving business and solution across divisional and product silos’ and access wide set of products
Five (5) years experience in analysing and evaluating complex company financials and other economic trends
Three (3) years in-depth experience and understanding of credit solutions - Internal networking or credibility
Three (3) years experience in structuring a good complex credit solution and guide the credit process with the required parties
FAIS qualification, RE1
Six (6) months FAIS experience
Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

Marketing Specialist Retail & Franchising Resume Examples & Samples

Support the team in Implementing the marketing plan
Implement the right In store communication tools (for Retail-franchising) in alignment with WE guidelines and with VM dept
Implement the seasonal graphic refresh@monobrand
Monitor the proceeding of the sales campaign verifying the real purchasing of the key concepts in order to gather the necessary infos for the implementing phase
Monitor the relevant KPIs related to marketing initiatives, preparing related reports
Support in implementing and carrying out the presentation of the collection highlighs and trade support
Support the team in CRM activities
Advanced user of MS Office (special focus on excel and PPT)
Details care, Precision
Interpersonal, networking skills
University degree in business or in communication, ideally with marketing and sales focus or equivalent professional experience
Almost 1-years work experience

Senior Specialist Retail & Franchise Excellence Resume Examples & Samples

Support the Director Retail and Franchise Excellence to deliver on large scale strategic projects
Develop KPI and reporting processes for the Retail and Franchise Excellence department to track and review team success. Work with markets to collect data to support all stages of a project or policy development (pre-project, during and post-project review). Complete analysis of received information and make recommendations to the Retail and Franchise Excellence team
Support team members by tracking and gathering required feedback and information from markets and stakeholders
Drive the communication of all assigned project, processes, policies to the markets
Act as the key link to ensure projects and new and updated policies and processes are effectively communicated to the stakeholders
2 years retail operations experience/project management experience in a retail environment

Account Specialist Retail Resume Examples & Samples

Own Account Management and Customer Relationships in cooperation with the Coordinator, Supervisor and Manager
Manage and action order amendments, transfers of stock and hub to hub movements
Manage cancellations and delistings
Reporting and analysis
Interpret and act on reports
Participate in managing stock for store openings and events
Monitor and prioritise deliveries
Coordinate Retail initiatives and projects with other team members
Participate in communication of shortages and re-timings across/within the region, working closely with Order Management
Work directly with distribution centre to manage in-house fulfilment (digital)
Work with BPC and Customer Services on special requests and VIC orders
Keep colleagues, line manager and team closely updated with all relevant communication coming from the above tasks

Retail Accounting Specialist Resume Examples & Samples

Support existing retail sales audit applications, tools and reporting as needed
Process monthly rent payments to retail landlords, and maintain rent schedules for variable payments as required by lease agreements
Perform daily sales audits, including investigation and reporting for discrepancies
Research and respond to retail customer credit card disputes
Manage vendor files including research and matching of vendor invoice to receipt and purchase order
Manage and address inbound inquiries in the Retail Administration mailbox
Act as the first point of contact for landlords, including monthly sales reporting where applicable
Perform other projects, analyses and data extractions as assigned
Associate’s degree in accounting or business or equivalent work experience
Excellent interpersonal & customer service skills
One to three years’ experience in accounting and/or finance operations and/or equivalent experience in a retail sales audit function at store or corporate level
Strong analytical, verbal, and written communication skills
Intermediate MS Office Suite
Experience with lease accounting and related software a plus
Experience with MS Access & SQL a plus

Store Development Specialist Retail Construction Resume Examples & Samples

Participate in weekly Real Estate meetings; provide all lease related support required for construction related issues, including but not limited to procurement of drawings, work letter reviews, signage exhibits, and tenant allowance submittals
Participate in weekly meetings with the architectural firm(s) to review all projects and provide them with the all information required for them to complete the construction documents
Work with the architect, Landlord and permit expeditor to procure all required approvals for receipt of the building permit
Review, level and award General Construction contracts to General Contractors
Participate in weekly meetings with the General Contractor(s) to review all projects and provide them with all information required by them to complete the construction process
Participation in weekly new store opening calls with all relevant adidas Group team members who have a role in opening new stores
Develop and maintain vendor relationships; negotiate all vendor proposals to insure best pricing possible and identify cost saving measures for all trades
Support retail department initiatives for both existing and proposed store concepts
Ability to influence others to build consensus with internal and external partners
Ability to execute small to large regional projects as assigned
Must possess medium to advanced MS Office skills
Base knowledge of mechanical systems
Bachelor's degree and a minimum 2-3 years of related experience and/or training; or equivalent combination of education and experience

Retail Accounting Specialist Resume Examples & Samples

Bachelors degree in Business with major in Accounting or Finance preferred
1-2 years prior accounting experience with retail experience preferred
Excellent Excel software knowledge required
Strong organizational, analytical and problem solving skills
Ability to effectively manage multiple priorities and deadlines  Experience with SAP helpful
Ability to work weekends required

Anti Money Laundering Specialist North American Retail Payments Resume Examples & Samples

Maintain current, detailed knowledge of BSA/AML requirements, banking regulations and directives of the U.S.-AML Office
Manage AML projects that are the most complex in nature, requiring collaboration across multiple business stakeholders, which address AML issues of significant complexity
Review the team’s work for accuracy and completion and escalate
Assist with training of team and business unit stakeholders, and act as a “go to” person within the business
In-depth knowledge of AML Banking Compliance, including transaction monitoring and banking product risk Relevant experience in professional risk management, compliance, accounting or auditing in banking or financial services
Ability to work a demanding schedule under limited supervision
Attention to detail and ability to learn and adapt quickly
Customer Focus / Intra-bank Communication / Relationship Building / Personal Effectiveness
Interpersonal skills used in a demanding team environment and for internal client interaction
Project management Skills
Advanced educational degree is desirable
Strong knowledge of Credit Card Financial Services is desirable

Specialist, Retail Resume Examples & Samples

Strong analytics to drive sell thru analysis and action plan for improvement
Ability to manage franchisee Operations organization – provide input and actionable operations advice
Disciplined execution bias

Specialist, Retail Merchndsng Resume Examples & Samples

Analyzes, interprets and applies selling/consumer data to maximize store performance and margins
Retail merchandise management
Cross functional influence to drive profitability
Works with Accounts in market or with retail stores to drive store performance
Retail and Assortment decision support and tools

Retail & Franchise Marketing Specialist Resume Examples & Samples

English & Spanish, Excellent written and verbal communications skills – able to articulate a point of view and influence and outcomes
Solid understanding of account relationships and business transactions based on each market reality and trends
Ability to work with multicultural teams
Ability to manage cross-functional processes
Ability to travel internationally estimated at 30%
Degree in business administration, marketing or related area
2-3 years of experience in Retail/Trade Marketing and/or project coordination

Retail Accounting Specialist Resume Examples & Samples

Tracking and filing store paperwork
Processing invoices for merchandise and general expenses
Code and process invoices for outside vendor inventory purchases and other expenses
Run reports daily in order to process credit card and E-commerce reconciliations
Process weekly reports on retail stores
Process daily declaration forms and store deposits
Answer credit cards retrieval requests
Assist with bank reconciliations
Input transactions for retail stores and Ecommerce sites when needed
Research and approve invoices for retail stores
Keep track of petty cash paperwork for each retail store, organize by store number and month
Have constant communication with store managers to answer any questions in regards to cash deposits and alteration logs
Managing multiple projects

Application Specialist, Retail & Finance Resume Examples & Samples

Analyzes and troubleshoots production data reconciliation issues between systems
Participates in user acceptance testing and testing of new system functionality
Works within prescribed change control processes and procedures
Works in a team environment, and collaborates with developers to understand current applications and identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes
Provide support to end users and Night Batch team with 24/7 availability on a rotation basis
At least five years, less than ten years in Information Technology
Retail Industry Experience an Asset
Solid knowledge in Oracle implementation projects
Extensive experience in gathering requirements, designing RMS
Knowledge of Unix/Linux operating systems
Knowledge of Oracle RMS, RPM, ORPOS an asset
Knowledge of Oracle Peoplesoft, MS Great Plains or any Enterprise Financial system an asset
Ability to work independently; strong motivation and initiative to identify and do what needs to be done
Ability to work effectively as a member of the Applications management team

Retail Customer Experience Specialist Resume Examples & Samples

Build a culture of open and honest communication by offering and being open to receiving feedback and collaborate productively and respectfully with team members
Use shoplifting indicators and excellent customer care to deter and prevent shoplifting
Maintain a neat and clean work area and ensure the entryway, rugs, shopping bags and monthly donations are kept clean, organized and presentable

Retail Retention Specialist Resume Examples & Samples

Effectively performs all the duties of as defined RSS and Lead RSS
Consistently meet / exceed sales, retention, and quality targets
Focus on providing exemplary customer care while delivering an exceptional customer experience
Demonstrate proficiency in creating and selling value; can detail features and benefits across all products and services [RPro]
Effectively manage customer escalations both internal and externally
Act as the subject matter expert (SME) providing education and instruction to TWC Sales Consultants as it relates to competitive vs. TWC offer details
Educate team on using the competitive tools as part of interaction with customers; be able to demonstrate value of product offerings
Research and resolve more difficult customer concerns and issues including but not limited to customer account problems, equipment problems, and billing issues
Demonstrate proficiency in all areas of troubleshooting along with mastery of all tools and programs available
Assist with special projects as assigned (i.e. collecting/compiling data for various department reports)
High school diploma or general education diploma (GED) required
Minimum two years sales experience with order entry systems and other sales/productivity tools recommended
Minimum two years of Call Center or other Customer Service and cash handling experience recommended
Strong knowledge of billing system (ICOMS and/or CSG) recommended
6 – 12 months demonstrated successful retention experience preferred
Cable industry knowledge preferred
Bi-lingual skills preferred
Must have flexibility to work in a retail work schedule environment; including weekends and evenings
Occasional travel to other company owned cable stores may be required as well as travel to the area corporate office and other TWC offices

Own Retail Accounting Senior Specialist Resume Examples & Samples

Provide various Retail functions with required reports and analysis
Point out improvements/efficiencies and savings in OOH
Establish efficient communication with all key interfaces, as well as, other business partners
Show initiative to creatively approach new subjects,
Experience in supplying relevant information for decision making, interpreting closing reports, calculating Forecasts in a timely, correct, precise and reliable manner
Feeding Management comments and presentations regarding topics in the Retail, Operation Overheads, CAPEX and FTEs areas
Detail-minded with excellent communication skills and strong analytical ability
2-3 years of experience in Finance related own retail area of a multinational company
Knowledge in microsoft office: advanced
English and spanish: fluent

Retail Payments Chargeback Specialist Resume Examples & Samples

Comprehend, interpret and remain in compliance with operating regulations and dispute resolution policies and procedures as dictated by Visa and federal Regulation E, while mitigating risk and loss to the Bank
Execute on chargebacks, representments, pre-arbitration, arbitration, pre-compliance, compliance and other filings with Visa, while mitigating the risk of financial loss to the bank, to include minimizing the potential of legal action against the Bank
Validate accuracy of dispute classification, investigate compiled data, retrieve additional documentation from cardholder and decision the course of action needed to resolve the dispute
Perform necessary entries to facilitate the movement of the financial settlement associated with processing chargebacks, representments and rejects to minimize potential loss for the Bank
Establish, develop, and maintain “world standard” client service with both internal and external clients by ensuring quality, accuracy and professionalism with all verbal and written communication
Participate in cross training within the department to ensure training of all job functions within the unit in order to prevent financial loss
High school diploma or equivalent education and related training
Proficient PC skills with emphasis in Microsoft Word and Excel
Ability to read and comprehend rules and regulations; ability to meet critical time limits
Very good decision making, problem solving and organizational skills
Ability to adapt to heavy work loads and critical time frames

Cookware Retail Selling Specialist Resume Examples & Samples

Outstanding selling behaviors, listening and responding to customer needs to deliver service…...like no other
Develop repeat business to grow personal sales, utilizing B-connected to maintain client files
Passionate and knowledgeable about luxury brands and services

Retail Product Traning Specialist Resume Examples & Samples

Teach and develop Outfitter skills in regard the use and selling of company products with a focus on Cabela's branded merchandise. Responsible for follow-up assessments of Outfitter retention of product knowledge and selling skills they have coached. Ability to adjust training methods based upon evaluation and feedback from assessments
Help drive Cabela's brand product awareness inside and outside of the company
Receive and communicate information and directives from corporate merchandising and training partners to Retail Outfitters
Instructor lead weekly/monthly product demonstrations to customers and Outfitters
Partner with merchandising and training partners to identify future training needs
Assist in-store training team with department specific training programs and roll-outs
Demonstrate the ability to mentor Outfitters on speaking to product specifics, conducting proper customer interactions and resolving customer issues

Retail Accounting Specialist Resume Examples & Samples

Audit retail stores and support daily transactions and support sales audit on weekends 
Work with stores to resolve any out of balance transactions, invalid SKUs and discrepancies 
Reconcile the retail bank and monitor the stores daily deposits 
Reconcile retail balance sheet accounts, such as cash receipts and retail liabilities 
Create and post journal entries, prepare account reconciliations and reconcile bank statements on designated accounts 
Prepare month end cash and other retail related journal entries for the general ledger 
Assist with special projects, ad hoc reporting and analysis as needed
Bachelors degree in Business with major in Accounting or Finance preferred 
1-2 years prior accounting experience with retail experience preferred 
Excellent Excel software knowledge required 
Strong organizational, analytical and problem solving skills 
Excellent communication skills 
Ability to effectively manage multiple priorities and deadlines 
Experience with SAP helpful 

Converse Retail Ops Specialist Resume Examples & Samples

Bachelors Degree in business and related field
5 years of Retail experience, preferably in retail stores and/or Store Operations
General understanding of retail store systems and equipment, point of sale, inventory management, hand held terminals, and labor scheduling application
Proven ability to assess multi-functional processes to develop streamlined solutions
Ability to analyze and develop business process execution metrics and KPIs to identify trends and opportunities for improvement
Strong verbal and written communication skills, including facilitation and presentations
Strong time management and organization skills
Ability to network, influence, and utilize internal and external resources
Proficiency in Word, Excel, PowerPoint, Access, Microsoft Project, and Share Point

Audi Retail Advertising Production Specialist Resume Examples & Samples

2-4 years in advertising or marketing experience at either a full-service agency or at an OEM
Advertising production and management of print, TV, video, digital and showroom materials
Tactful negotiation skills to challenge budgets and rate proposals
Communication skills for collaboration with multiple disciplines, presentation and written
Computer savvy – skilled in the use of budget and presentation software
Resource management
2-4 years of experience working at an advertising agency in a marketing role with production management experience across multiple advertising areas to include TV or video and print
Experience managing a production budget and managing reporting details
Experience working in a diverse, team environment
Prioritization skills
Demonstrated ability to multi-task
Prior experience working on automotive accounts or similar categories (telecom, retail, luxury goods) with both national and regional/retail campaigns
Bachelor Degree in Marketing, Advertising or related field or equivalent experience

Retail Workforce Specialist Resume Examples & Samples

Responsible for workforce analysis in order to effectively align the field staff behind key retail strategies and initiatives
Position will work closely with all departments in retail to properly plan key events in retail
Forecast staffing and payroll allocation needs to ensure resources are efficiently maximized across retail store tasks and events
Maintain accurate data and formulas to establish benchmarks for various non selling activities
Build and distribute all Payroll reporting
Build and distribute all ShopperTrak reporting
Oversee all maintenance, issue resolution, and support for Traffic Counters
Manage back end functions of the field communication platform
Support Human Resources and Loss Prevention teams with compliance reporting
Maintenance of retail workforce calendar
Effective budget management
Perform other various duties related to Retail

Retail Asset Protection Senior Specialist Resume Examples & Samples

Conduct timely, legal and effective Internal/External Theft Investigations by leveraging Known Loss and Shrink Data. These investigations must be conducted in such a manner they will limit liability and follow all Cabela’s Policies and Procedures as well as jurisdictional requirements. Timely and accurate entry of data/reports into the case management system
Promotion of Asset Protection Awareness Programs on current known loss/shrink trends to reduce loss and create an environment where outfitters and managers feel comfortable bringing forward confidential information that involves dishonest/unethical activity
Daily entry of known loss into database as well as effective weekly, monthly, quarterly and annual trending of known loss data to positively impact Internal/External Theft Investigations as well as Asset Protection Awareness
Completion of Monthly EAS Audit, entry into case management system and follow up with the appropriate department personnel to ensure EAS Compliance remains at or above 90%. This includes the education of outfitters on the proper EAS tagging of product
Foster open communication with Senior Management Team in the Retail Store. Assist in the development of newly hired Asset Protection Specialists in various retail stores
Develop and maintain partnerships with local, state and federal law enforcement agencies that may aid in investigations initiated by Cabela’s

Application Specialist Retail & Financial Resume Examples & Samples

Defines and documents business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training
Provides technical assistance in training, mentoring, and coaching professional and technical staff
Takes directions from and works with senior members of the Application Management team on projects and tasks
Undergraduate degree
2 to 5 years experience in Information Technology
Solid knowledge of PL/SQL and SQL
Ability to effectively communicate with and educate business users about RMS, RPM in business terms
Ability to support Level 1 application support group and Level 1 user support group
Bilingual: French & English (written and spoken)

Retail Controlling Senior Specialist Resume Examples & Samples

Expenses control and reporting management
Tracking the main saving initiatives (Staff, Rent, Tariff, Supplies etc.)
Supporting the business decisions based on analytical information and necessary report on time
Establishing efficient and fluents comunication with others departament, specially Retail and Finance achieving to be a good partnership
Knowledge of some ERP System, ideally SAP
Good comunication, motivation and oriented to the results
Innovation and focus on process improve
Showing initiative, creative, and proactive for all process of bussiness
Focus on automatization and process improve
1 Year experience in Finance área at least
English language Mid level
Knowledge level advance in: Microsoft Office (Excel, Outlook, Word, Powerpoint)

Specialist Marketing Retail & Franchising Resume Examples & Samples

Ensure the right implementation of in store communication tool (for Retail-franchising) in alignment with the VM
Support the manager in the check of the correct implementation of the plan activities through the direct visiting of the POS and in coordination with the VM
Monitor the proceeding of the sales campaign verifying the real purchasing of the key concepts in order to gather the necessary info for the implementing phase
Rightly typeset and monitor the relevant KPIs, preparing related reports
Develop, in alignment with the manager, local activation plans to ensure the success of new Concept Store,Franchise and Factory Outlet openings, store relocations and/or store birthdays and own the execution of these activities
Evaluate the performance and ROI of all campaigns, ensuring MWB is maximized and campaigns positively impact store profitability
Be fully accountable for the performance of all local Retail Marketing initiatives
Be knowledgeable about the targets and performance of local Franchise, Concept and FO Stores, understand which Retail Marketing levers need to be activated, in assigned stores, to impact which KPIs and know how to activate them as needed
Work closely with the market Retail team to pro-actively assess any assigned Store performance issues (such as persistently declining traffic or a particularly slow month) and develop the tactical Retail Marketing solutions that might be needed to address these
Works together with market Brand Marketing to ensure Retail-specific CRM opportunities and/or needs are considered in any local 1-2-1 Marketing program (where applicable)
Own and manage Marketing Activation budget, ensuring projects come in within budget and MWB is optimized
Interpersonal, networking and negotiating skills
1-2 years Retail or Marketing experience

Retail Bank Account Specialist Resume Examples & Samples

Timely and accurate reconciliation of retail store bank accounts and finance control accounts
Timely research and resolution of store deposit variances
Accurate completion of fiscal month end and year end journal entries
Publication of weekly Cash Management deposit shortage reporting
Completion of daily store deposit ACH cash sweep
Open bank accounts for new stores as needed
Conduct bank fee analysis and make recommendations for cost savings
Other duties and special projects as assigned
Bachelor's Degree in Accounting, Finance, Business Administration or related field or High School diploma with relevant work experience
Knowledge of core accounting principles
Capable of working independently, detailed oriented and willing to take ownership of the tasks and project given
Past work experience in a finance department, bank or store cash office a plus
Experience using complex spreadsheets

Senior Specialist Retail & Franchise Excellence Resume Examples & Samples

Work with markets to collect data to support all stages of a project or policy development (pre-project, during and post-project review). Complete analysis of received information and make recommendations to the Retail and Franchise Excellence team
Work across multiple stakeholder in APAC markets and HQ to support and service the Global priorities
Coordination and administration of investment requests, requests workflow and inventory numbers, checking invoices in collaboration with SSC
Investment application (e.g. IT and communication support when applying for a new laptop, mobile phone, or Blackberry) and invoice re-booking
Understands and provides information about standards and admin processes and provide general administrative support for the team where priorities allow
Complete new hire set up and training (ordering computer, cell phone, office phone, corporate card, ordering stationary and furniture) and train all new employees on Global Retail administration processes. Update organization charts as employees join, change roles or leave
Act as an initial contact point to the General administrations such as stationery order and sundries supplies inventory control, delivery arrangement (e.g. DHL to HK office), office IT technical support, relocation/new comers enquiry etc
Support office facilities management, i.e. planning, renovation and communication
3-5 years’ experience across project management, administration and office management in MNC or large companies

Senior Specialist Retail & Franchise Excellence Resume Examples & Samples

High level of organizational skills, attention to detail, pro-active, problem-solving and independent
Good interpersonal and communication skills, mange relationships and diversity
Fluent in Mandarin and English

Retail Payments Exceptions Risk Specialist Resume Examples & Samples

Maintain a working knowledge of all vendors, processors, governance regulations and operating rules and the appropriate application of these rules and regulations to ensure efficient, accurate processing and timeliness of exceptions, disputes/chargebacks in order to mitigate risk of financial loss to the Bank
Remain keenly aware of system enhancements, rule changes, and process alterations for all vendors, processors, governance regulations and their impact on the work flow of the department. Identify any potential risk in changes being implemented
Execute on garnishments, levies, and other financial movement of funds from prepaid products, as directed by state and federal requests, ensuring compliance with individual state requirements. Follow strict guidelines set in order to remain in compliance and mitigate potential loss to the Bank
Assist with complaint management policies and procedures to ensure all are followed including analysis and reporting. Ensure compliance with all governing policies set forth by corporate policies and procedures
Assist with managing departmental projects related to compliance, dispute, and exception processing, as well as Bank-wide projects impacting the department
Assist with general ledger reconcilement research pertaining to compliance, dispute and exception processes and perform adjustments, as needed. Ensure compliance with all corporate policies
Perform all job functions within the unit in order to prevent financial loss, assist with training team members on job functions, and provide assistance with documenting policies and procedures. Identify any potential gaps in work unit and report to management
Participate in and assist with cross training in the department to ensure full training of job functions within the unit, and assist team members with unique research situations and fill in, as necessary
Assist department manager with monitoring daily statistics and queue flow with a focus on risk mitigation to avoid potential financial loss
Review cases, both internally and externally, to ensure corporate, state, federal or external rules and regulations are being followed consistently. Ensure department remains in compliance
Associate's degree in Business or related field or equivalent education and related training
Three years of experience in Retail Payments production, bank operations or equivalent work experience
Excellent verbal and written communication skills, with exposure to procedure documentation
Complete knowledge of rules and regulations with the ability to comprehend new changes and process improvements, and meet critical deadlines
Excellent decision making, problem solving and organizational skills
Ability to adapt to heavy workloads and prioritize workflow to consistently meet critical time frames
Ability to work independently with the ability to be proactive in daily prioritization in managing workload

Specialist, Retail Accounting Resume Examples & Samples

Participates as a specialized knowledge resource in established processes
Suggests improvements to business processes and independently completes small sub-projects within a defined course of action
Tends to reference documented process and practices and learnings from previous experience to address challenges. May handle more common complex challenges but escalates situations that have not been encountered previously
30%: Pay-by-Scan Sales Reports - Assist in creating weekly PBS vendor sales report and E-mail reports to vendors either monthly or bi-weekly
35%: Vendor Entitlements - Maintain PBS Entitlements in Promax, assist vendor entitlement department with Proof-of-Performance billing and research vendor disputes as necessary
5%: Pay-by-scan deal sheet database - Maintain and update deal sheet database for PBS vendors
5%: Vendor Deal Sheet Recap - Maintain deal sheet recap for PBS vendors, updating as new deal sheets received
20%: Ad Measuring - Track and measure all ads by vendor-department monthly and compile summary of monthly ads, ensuring accuracy
5%: Shrink Reporting - Create shrink reports each cycle and communicate to vendors
Bachelor’s degree in Accounting preferred
2-4 years relevant experience in an accounting organization
Strong Microsoft Excel and Access skills required
Ability to problem solve, perform reconciliations, and work independently

Audi Retail Program Specialist Resume Examples & Samples

Support the development and implementation of all Audi of America (AoA) national and regional retail sales programs in the U.S. market, including forecasting, budgeting, cost-benefit analysis, and post program analysis (Car & SUV)
Support the achievement of all annual Audi national and regional sales and P&L objectives
Liaison between AoA Operations and AoA Finance, developing strategies to maximize vehicle contribution margin (Car & SUV)
Liaison between AoA Operations and Audi Financial Services, developing retail programs to drive profitable growth (Car & SUV)
Liaison between AoA Operations and AoA Marketing & Digital Marketing implementing sales and marketing strategies to grow retail market share and speed to market (Car & SUV)
Liaison between AoA Operations and the AoA Field organization, developing market competitive retail offers at the region/area/market levels (Car & SUV)
As a member of the Vehicle Sales team, support achievement of all national and regional objectives, including: New vehicle sales (Car & SUV), Market share (Car & SUV), Vehicle turn rates (Car & SUV), Contribution margin performance (Car & SUV), Dealer profitability (Car & SUV), Sales Satisfaction Index (Car & SUV), Customer loyalty (Car & SUV)
Responsible for development and distribution of regional special offer development tools used by Audi regional teams for advertising purposes
Support the budgeting, development, coordination, and communication of all national and regional retail sales support programs in the U.S. market (Car & SUV)
Work with the Field organization to develop and implement Region and Area level retail incentive programs (Car & SUV)
Responsible for optimizing sales & incentives effectiveness for the Regions while overseeing regional budgets, optimizing program spending & vehicle inventory levels while identifying potential risks & opportunities
Align Regional sales programs with national incentive & marketing programs, industry trends, seasonality, ideal stock levels & market needs
Develop and perform extensive/continuous research & analysis while benchmarking competitive pricing, incentive actions, retail promotional activity and supplying state-of-the-art information to the Dealer body & the Audi sales organization
Assist in the development and implementation of short- & long-term selling strategies
Assist in the development of strategies for the local market based on extensive competitive research & Regional trends
Interface with Marketing & Digital Marketing to synchronize retail sales incentives with marketing efforts and drive customer loyalty, vehicle demand, and other key brand metrics (Car & SUV)
Support the development of monthly and weekly executive management presentations
Principal back up for Retail Incentives Planning Specialist
3-5 years of automotive field experience
Bachelor’s Degree, preferably in business-related field
High proficiency to expert in technical data management (Excel, Access, Power Point, Oracle Essbase, Business Objects, etc.)
Understanding of automotive industry sales and finance instruments (brand, captive finance arm, and dealership)
Ability to convey to dealers a sense of personal & company professionalism, while obtaining Market information
Analytical expertise, including cost-benefit analysis
Analytical and conceptual thinking – sales and business planning using logic, reason, and strategy
Communication skills – interpersonal, relationship management, presentation, and written
Process innovation – targeting business opportunity and addressing with process improvement
Creative thinking – developing new solutions to drive Audi sales and margins (nationally & regional)
Implementation – coordinating efforts within AoA (Operations, Marketing, Digital, Key Vendors), AFS, and Audi Field to go to market with retail and corporate sales strategies and supporting programs
Captive finance experience (at least in liaison role)
Forecasting / Budget management of cross line product experience
Experience designing & implementing sales/marketing campaigns, or related experience
Automotive field sales experience with dealer contact responsibilities
International working experience & understanding of cultural differences

Converse Retail Ops Specialist Wage\controls Resume Examples & Samples

Bachelor’s degree in Business, Finance or related field. 2 years additional experience in lieu of degree
Experience in educating and training teams on labor opportunities
Know how to analyze payroll and labor results to identify optimization opportunities
Proven experience with workforce management applications (KRONOS) preferred
Strong verbal and written communication skills, including facilitation and presentations. Ability to clearly articulate goals and objectives
Intermediate knowledge and ability in Word, Excel, PowerPoint, Access and Share Point is required

Specialist, Retail Allocation Resume Examples & Samples

Responsible for the purchase order submission process, ensuring orders are placed to accurately reflect inventory plan
Work with Allocation Analyst to take appropriate action to meet and exceed budget and on-shelf availability goals
Monitor core item selling and inventory levels weekly to ensure proper store group/store balance
Provide quantitative reporting to support planning, buying and store planning decisions both preseason and in- season to maximize opportunities
Create item replenishment AR models to ensure appropriate stock to sales ratios
Support with transition of inventory throughout the product lifecycle and across store concepts
Ensure store capacity levels are accurate and are updated when necessary
Create and maintain smooth product flows by development of outbound flow from the DC on specific timelines
Proficiency with MS Office Suite and familiarity with merchandising systems/applications
Strong analytical skills with the ability to understand and use financial data, such as fractions, percentages, rations, gross margin, net sales, etc., to make decisions and influence outcomes
Ability to synthesize data, identify trends and recommend viable solutions
1-2 years’ experience with data analysis and reporting, or an equivalent combination of education and experience
Experience working in a retail store and/or in retail merchandising preferred

Specialist, Retail Link Resume Examples & Samples

Strong communication skills across mult-functional teams
Knowledge of Microsoft Office Suite (excel, word, powerpoint, access and macros)
Excellent communications skills with internal and external customers
Knowledge of retail environment and retail link preferred

Retail Help Desk Specialist Resume Examples & Samples

Effectively respond to a variety of queries via phone calls and email from stores around the globe often relating to store operations, communications, projects and compliance
Ensuring all queries are responded to within the SLA’s agreed
Undertaking investigations and working with a number of departments across the business to provide information to the retail stores when faced with questions which can’t be answered immediately
Escalating potential risks and communicating progress on a regular basis to the Retail Operations Manager
Recording all queries and updating the Frequently Asked Questions portal on the company’s intranet to resolve Store Manager’s queries more efficiently and reduce duplication of work

Retail Wire Transfer Specialist Resume Examples & Samples

Contribute to the creation of an effective and reliable outsourcing arrangement
Monitor the arrangement and ensure that Services are delivered in accordance with the Agreement and this Service Agreement including all attachments to both
Coordinate and approve or coordinate approval of Changes submitted by Service Manager
Report on and manage the operational performance of the Services
Monitor Client customer satisfaction (when applicable)
Assist Divisional Operations Manager as a secondary point of contact for the Services ensuring day-to-day relationship contact with Service Provider
Work with Service Manager to ensure proper controls are in place as described in Schedule L Legal/Regulatory Compliance Matrix of the applicable Service Agreement
Identify, resolve, and escalate (as necessary) issues, problems, and complaints
Update and escalate to the POE (Divisional Operations Manager), and or the Client Accountable Executive (EVP Community Banking)
Work with Service Manager to document, follow-up on, and resolve Services issues in accordance with the Service Levels
Receive and review reporting delivered by Service Provider as outlined in Schedule G Reports of the applicable Service Agreement
Meet with Service Provider to discuss Services performance
Maintain documents and records regarding contract compliance, revision, and dispute resolution
Review Service Provider’s business resumption contingency planning and testing to ensure recovery requirements
Initiate coordinated audits and reviews
Bachelors’ degree or equivalent work experience
Thorough knowledge of wire transfer operations
5-7 years of banking experience
Strong relationship management and people/project leadership skills

Retail Mortgage Builder Specialist Resume Examples & Samples

2-3 years of experience working with production and/or custom/semi-custom builders
Experience with Construction to Permanent Financing (C/P)
Ability to meet tight timelines and the unique needs of builder clients

Retail Technical Specialist Resume Examples & Samples

Assembles, maintains and repairs action sports equipment meeting REI and/or/vendor standards
Support team’s achievement of key goals through individual contribution
Previous snow sports equipment and/or bike assembly experience or equivalent preferred
Proven ability to maintain open and positive relations with employees and customers

Retail Professional / VM Specialist Resume Examples & Samples

Records all documents received in a daily basis
Review that documentation received are in accordance to local legislation and duly approved for been recorded
Organize documents to be paid in a weekly basis and prepare banks transfer o checks. Records those payments in the accounting system
Record fixed assets in the accounting system
Review that subledger and ledger are balanced. Keep the vendors auxiliary clean and updated
Record amortization for prepaid expense, and accruals
Efficiently communicate with all key interfaces
Committed to continuous improvement in the everyday work
Support special projects
Prepare the accounts analysis assigned by the Acctg Manager on a monthly basis
Prepare reports for the monthly, quarterly, and annual reporting as requested
Knowledge of tax topics is a plus
Microsoft office skills: advanced
Spanish and English: intermediate. Oral and written
University degree in accounting or finance area
2-3 years of experience in the accounts payable area

Retail Data Specialist Resume Examples & Samples

Accurately enter data into reporting systems to build and maintain pertinent retail information for reporting and analysis
Authorized listings for national and regional chains
Compile and gather data/information for daily report development specific to sales team and client's needs
Audit and validate data in reporting systems to ensure data is correct for all systems related to retail
Review reports daily, resolve issues, and perform follow-up as required
Complete administrative tasks such as; document and file maintenance, filing, scheduling, correspondence, etc
Participate in special retail projects as needed
(Required): High School Diploma or GEDor equivalent experience
(Preferred) Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
1-3 years prior administrative or retail experience
Retail Sales / Trade Marketing Experience or equivalent job-related experience
2 years computer experience (desired)
Retail technology experience (a plus)
Self-starter requiring minimal supervision
Possess excellent verbal and written communication skills
Excellent organizational skills
Excellent time management skills and the ability to prioritize
Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Retail Integrated Solutions Specialist Resume Examples & Samples

Actively participates in sale of product through technically proficient presentation of products
Achieve targeted sales growth for National Accounts at a rate and profit margin consistent with the strategic business plan
Contact and secure major new business and maintain existing business through
Formulate a sound business plan to provide acceptable sales growth in accordance with established plan and market share targets. Works with National Accounts Director to meet profitability goals
Participates in trade shows
Coordinates key National Account activities to insure growth and value to customers
Provides regular reports and recommendations to Manager Engineered Product Sales
Entrepreneurial attitude, leadership ability and ability to be a team player at all levels
Ability to comprehend and make valid contributions to developing a business plan, including sales and marketing strategies
Demonstrated ability to identify and present integrated solution offerings
Excellent oral and written communication skills

Retail Processing / Mutual Funds Specialist Resume Examples & Samples

Two to four years post high school education or equivalent work experience
Working knowledge of the securities/mutual fund industry, terminology, rules, regulations, practices and procedures gained through experience working within the industry or through post secondary education
Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines
Strong reading comprehension skills to effectively interpret shareholder requests and legal documents
Ability to perform multiple tasks while meeting or exceeding internal/external quality and productivity goals
Minimum of one year experience as a Retail Processing Rep 2
Ability to communicate with shareholders, internal departments, fund clients, and administrative agencies to resolve problems regarding shareholder requests and regulatory requirements

Retail Integrity Specialist Resume Examples & Samples

Pricing: ensures all scanning operational procedures are executed in a manner complying with the Company’s Scan and Scale Accuracy Policy, maintaining retail integrity in all stores
Helps drive Division EBITDA by using the tools in these areas of responsibility including POS and host pricing files, marketing analytics, marketing and advertising systems
Provide and develop training to ensure quality control process is in place to support promotions and ad pricing to minimize errors at store level
Manage and coordinate pricing processes through marketing and merchandising team to be supported at Division
Responsible for communicating and training the stores on pricing programs and sale requirements to ensure compliancy with local, state, and federal retail pricing standards
Weight and Measures: conduct audits to identify areas of opportunities in the store and where more training is needed. Provide training and proactively prepare the stores for Weights and Measures compliance Ensures all Weights and Measure compliance audits are corrected and documented
WIC, ABC, and Food Stamps: create and provide training for WIC, ABC, and Food Stamp compliance at the store. Ensure all new stores have the proper licenses for WIC and/or Food Stamps to be used at the new facility
Ensure stores are in compliance with controlled substances regulations, age restrictions, ABC, tax laws, and other federal and state mandates
Cash: manages cash over short for their district areas by researching over and short amounts by store and analyzing to identify opportunities. Works with Asset Protection team on fraud or theft cases
Ensures all bookkeepers are up to date and trained on proper cash handling procedures. Identify training gaps and create training to fill those needs
Coordinates with IT service managers and installation services teams through project planning for the installation of all store systems equipment within the Division. Communicates new front end rollouts of new equipment to the stores and prepares/provides training material for these roll outs (e.g. Next Gen Point of Sale, New Telephone system, Self-checkout, etc…)
Manage compliance of company policies and governmental agency regulations. Acts as liaison between the store and government agencies
Ensure the compliance of store required audits including but not limited to the suggested Weights and Measures Random Audit or Corporate Internal Retail Integrity Audit of all Division Stores. Review results with the Division key personnel and provide assistance to correct deficient conditions. Recommends to Front End Systems and Operations corrective actions requiring management approval
Publish metrics on compliancy execution to Division management to resolve
Responsible for publishing Retail Integrity metrics weekly for Division and Corporate functional areas
Manages Retail Integrity areas of responsibility for new stores and remodels
Oversees and develops new ways to drive the following categories
Previous experience in retail store operations with a strong background in scan coordination procedures and methods, preferably with a Retail Scanning Company and/or Bookkeeping
Possess a good understanding of Point-of-Sale systems, electronic data processing, accounting, bookkeeping, and general business procedures and practices
Must have a good understanding of company scanning and price maintenance support application systems and practices
Possess excellent communication skills, including oral and written plus the ability to speak effectively before groups. Must be able to interface effectively with a wide variety of personnel. Possess ability to communicate concepts, systems, procedures, etc., in a training environment
Ability to resolve customer call center cases in a timely manner per the compliance standards of the Customer Call Center
Possess leadership skills and the ability to motivate others to achieve desired results by providing direct dialog and personnel evaluations
Possess good organizational skills and attention to detail. Ability to work and coordinate multiple projects throughout the business day
Requires analytical ability and mental alertness to ensure accurate and thorough completion of work activities as well as for data interpretation and analysis. Possess ability to concentrate and deal with frequent interruptions with ability to prioritize necessary tasks
Focus on Cost Control through maintenance contracts and all scan function invoices
Strong skills in creating and administering training for multiple subjects
Possess excellent Personal Computer Skills (Microsoft Programs: Email, Word, Excel, PowerPoint, & Internet)

Seaside Beach Retail Selling Specialist Resume Examples & Samples

Participate in and attend all store meetings and other related functions. Present a positive attitude toward the merchandise and the company
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work

Retail Service Specialist Resume Examples & Samples

Event Specialist: Responsible for reviewing program materials, set up and break down of the work area, and the preparation and sampling of products on scheduled event days
Brand Ambassador: Brand awareness, positive product impressions and increased sales through product demonstration, customer engagement and effective communication of brand talking points
Retail Merchandiser: Maintain full distribution on existing SKUs and ensuring signage are in place and the placement of new items at all assigned stores
Project/Reset Merchandiser: Implement customer approved schematics/Plan-O-Grams/MODs with all items tagged and approved by store management
Travel is essential to this position
High School Diploma, GED or equivalent job-related experience
Experience in event marketing, demonstrations, sales, merchandising, brand promotion or retail/grocery
Interact in a friendly, enthusiastic, energetic and outgoing manner with clients and consumers in any setting
Ability to work a part-time retail schedule, Monday through Sunday; travel required for training or other scheduled events
Basic computer skills and internet usage, as well as, daily access to a PC computer with internet/email access
Ability to work independently, follow specific instructions or procedures and prioritize duties with minimal supervision, in order to meet deadlines
Engage in physical activity, lift and/or push up to 50 pounds, stand (up to 6 hours a day), stoop and bend for long periods of time, potential use of cleaning chemicals and work in environments susceptible to temperature changes i.e. refrigerated and freezer sections
This position requires the associate to possess and use a smartphone
Executes verbal and written business communications in a manner that effectively achieves business objectives, reflects the Company’s commitment to integrity, and advances Company policies (including Code of Business Conduct and Ethics)
Delivers work that meets or exceeds management expectations as to quality, quantity, timeliness and attendance
Adheres to Company Policies & Procedures including but not limited to associate policies found on the Company’s intranet site and the Company’s Code of Business Conduct and Ethics
Satisfies job-related safety expectations
Additional responsibilities as assigned by one’s supervisor or other manager related to the position/department

Onsite Retail Account Specialist Resume Examples & Samples

Enhance NPD’s bond with the retailer through relationship building and day-to-day servicing of the client
Respond to client requests, utilizing existing databases, new analyses, new services, and industry knowledge
Work with client contacts, NPD’s Account Managers and Sr. Director to integrate our data into the retailer's decision-making processes
Deliver proactive recommendations and analysis regarding their businesses
Provide training and support for as needed for NPD reporting and tools
Assist in tracking and delivering measurable business results from the retailer’s use of NPD data
Build knowledge of various retail industries
2-5+ years of experience in client service, analyst role, retail inventory planning, merchant analyst, retail buyer, market research, POS or Consumer data or equivalent
Strong ability to manage multiple projects and meet tight deadlines
Experience or expertise in consumer electronics industry a plus
Solid presentation skills to groups of all sizes
Able to interact proactively with multiple teams
Expert in all MS Office products. (Strong Excel, PowerPoint, Word)
Knowledge of NPD proprietary software or work with other database platforms desirable
Travel (<5%)
BA/BS or equivalent

Mortgage Retail Loan Specialist Resume Examples & Samples

5 years of loan processing or bank related experience
Knowledge of Mortgage file/pipeline management, Mortgage related compliance and regulations, FHA/VA loans, and Title/Appraisal review experience
Must understand income calculations and have the ability to perform at a high level in a fast paced environment
Must be adaptable and pays close attention to detail
Eligible to manage or perform loan origination or servicing functions under Mortgage Investor or government agency guideline requirements

Retail Small Medium Business Specialist Resume Examples & Samples

Sales Results: Meet and exceed monthly sales quota objectives by acquiring and retaining the accounts of consumer small business segment
Generate new business in assigned territories through prospecting, cold calling, networking and generating leads and referrals
Identify customer needs and leveraging key industry trends within key verticals
Utilize solution-based selling techniques to fully demonstrate the value of Verizon Wireless products and services
Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets and accessories
Negotiate and close deals
65% of SMB time: In store, customer facing. Driving small business results. Coaching and inspection of all RSR’s for SMB activity and knowledge
5% of SMB time: SMB training/community involvement
2-3 years of experience performing customer service, marketing or sales functions preferably within wireless industry
Previous experience in developing and coaching a high performance team desired
Demonstrated successful sales experience exceeding quota required
Bachelor’s degree or equivalent work experience preferred
Must have valid driver's license, good driving record and proof of insurance
Retail hours required

Credit Risk Specialist Retail Sector Resume Examples & Samples

Extensive experience in corporate credit analysis and financial forecasting, assigning ratings and sizing risk appetite
Familiar with financial markets, financing and risk mitigating structures
Product knowledge e.g. leveraged loans, swaps, equities
Familiarity with legal documentation and risk issues, including LMA and bond documentation, ISDAs, CSAs, netting, and credit mitigating features
Extensive working knowledge of computer applications, particularly Excel (financial modeling), Powerpoint and Word
Fluency in English plus one European language would be an advantage

CPG Retail Activation Product Specialist Resume Examples & Samples

Develop and implement product strategy for a portfolio of products
Bring CPG Retail products to market in support of Datalogix’s CPG Retail product strategy and roadmap
Work cross organizationally with analytics, data teams, technology and other product groups to further develop the CPG Retail products – leveraging cross-company development work & plans
Ensure product operations and processes are in place to support delivery of your products
Align, Energize, and Engage with the rest of the Datalogix team to bring products to market and drive massive adoption. Support the sales teams through sales training, providing sales support materials and input to inform proposals
Develop a deep understanding of DLX products including go-to-market pricing and positioning across a series of end consumers, focusing primarily on CPG Retailers and their media partners
Support the Sales & Solutions teams in scoping and delivery of custom client inquiries. Provide pricing for these requests & ensure development work is prioritized to be able to deliver them
Actively collaborate with client solutions in proposal phase to find the highest value solution for client requests and ensure client understanding
Collaborate with broader DLX ROI teams, strategic vertical teams and CPG data partnership leads to define product pricing, margins and promotion and ensure product is well-positioned
Act as subject matter expert on the vertical products and support the go-to-market teams in client meetings and on client calls
Work w/ Marketing team to create marketing collateral that communicates the Datalogix’ Value Proposition and empowers our Sales and Account Management Teams to drive products into new markets as well as into our existing client base, where appropriate
Bachelors Degree from accredited university. Graduate degree a plus
5 - 10 years experience in CPG/Retail analytics, audience products or ad tech role
Background in online advertising and/or CPG Retail marketing is desirable
Strong understanding of ad tech landscape
Proficiency in products and solutions
An entrepreneurial outlook and team-based work ethic
Experience in Consumer Products and/or Digital Advertising industry preferred
Demonstrated experience delivering results in roles with progressively increased responsibility

Retail Payments Chargeback Specialist Resume Examples & Samples

Comprehend, interpret and remain in compliance with operating regulations and dispute resolution policies and procedures, as dictated by Visa and federal Regulation E, while mitigating risk and loss to the Bank
Execute on fraud chargebacks, representments, pre-arbitration, arbitration, pre-compliance, compliance and other filings with Visa, while mitigating the risk of financial loss to the Bank, to include minimizing the potential of legal action against the Bank
Process ATM TPE claims for BB&T ATMs and foreign ATMs to include processing chargebacks and representments, while mitigating the risk of financial loss to the Bank, to include minimizing the potential of legal action against the Bank
Participate in cross-training within the department to ensure training of all job functions within the unit in order to prevent financial loss
One year of experience in bank operations or equivalent work experience
Very good decision-making, problem-solving and organizational skills
Ability to adapt to heavy workloads and critical time frames

Retail Group Experience Specialist Resume Examples & Samples

Position Summary
Experience/Education
3-5 years personnel management and sales experience
Technical Knowledge/Skills

Retail Partnership Operations Specialist Resume Examples & Samples

3+ years of relevant work experience in business development, marketing and/or partnership
BA or BS degree required
Ability to influence and develop business relationships with partners at all levels, and navigate multiple partner engagements simultaneously
Data driven, analytical thinker who is able explore new opportunities through data
Proven track record of successfully managing complex partnerships and you’ve led cultivate innovative initiatives from these relationships
Strong negotiation skills and experience managing vendors and partners
Willingness and ability to travel up to 25%

Retail Selling Specialist Resume Examples & Samples

Participates in all inventories
Experience in retail or warehouse operations, with a proven record of effective performance
Be a champion of the Golden Rule: Do unto others as you would have them do unto you

International Retail & Ishares Request for Proposal Specialist Resume Examples & Samples

Coordinate the completion of new business RFPs and complete RFIs and DDQs in a professional, accurate and timely manner
Own client queries and drive them through to resolution, ensuring a variety of client queries are handled with due care and attention and responded to appropriately, within agreed timeframes
Primary point of contact for sales teams and sales support teams who have requested RFP’s, RFI’s and DDQ’s for their clients
Collaborate closely with the Retail and iShares RFP team in Mumbai and other RFP/RFI teams across the business to ensure consistent and high quality responses and that all client deadlines are met
Ensure continuous improvement of team processes and drive innovative use of resources. Take responsibility for contributing to the maintenance and audit of the core resources
BA or BS degree preferred
Experience in a similar role or function within financial services
Experience processing and writing RFI, RFP and DDQ within a retail or institutional environment required
Proactive team-player who understands that a highly organized team can drive better performance
Ability to build and maintain strong relationships with clients and colleagues at all levels
Drive and determination, with a willingness to learn and innovate
Ability to work independently with minimal guidance or supervision
Possesses strong organisational and analytical skills, with good attention to detail
Ability to manage and control priorities to meet deadlines
Knowledge in Microsoft software such as Outlook, Word, Excel and PowerPoint

Retail Industry Presales Senior Specialist Resume Examples & Samples

5+ years of retail presales experience
3 -5 years of retail solution specialist (or equivalent customer facing) experience in areas appropriate to the job
Demonstrates 5-7 successful engagements leading small teams on small-mid-sized deals
Expert knowledge/expertise on end to end processes/solution matching
Experience in sales and sales processes
Excellent presentation and communication skills English: proficient
Business level local language: expert
Bachelor equivalent: minimum requirement
Master equivalent: optional
MBA / Ph.D.: optional

Retail Incentives Analytics Specialist Resume Examples & Samples

Bachelor's degree in Finance or Accounting; if no Bachelor's degree in the aforementioned, must have a Master's degree in Business Administration (MBA), Finance, or Accounting
Minimum of 5 years of work experience with substantial exposure/experience in Sales and Marketing, Sales and Marketing Finance, Pricing, or competitive Analysis
Proven capabilities in designing and implementing new processes, and optimizing existing processes
Flexible schedule, with a willingness to periodically work after hours and on weekends, as necessitated by business priorities
Master's degree in Business Administration, Finance or Accounting
Product Finance experience
Demonstrated proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook, Access, and ESSBASE, QlikView, and Qlik Sense capabilities would also be beneficial
Ability to work well with broad-based and diverse cross-functional teams, both as a team member and team lead
Ability to multi-task and adapt easily to change, including prioritization of assignments
Results-oriented: possessing the abilities to plan, develop, implement and measure results
Exceptional analytical, communication, presentation, and interpersonal skills required

Accounting Specialist Own Retail Resume Examples & Samples

End of month close
Close end of day of the stores (EOD)
Participation in inventory stores process
Delivery of inventory reports
Accounts analysis

Global NFS Retail Brand Specialist Resume Examples & Samples

Bachelor's degree or 2 additional years' related work experience
3 years' work experience in brand, retail or visual merchandising, brand - apparel and footwear retail preferred
Graphic Design Experience preffered (1-2) Years
Must have strong vendor management experience
Must have strong communication, presentation and influencing skills
Must have the ability to travel up to 25% of the time

Pricing Department Specialist, Retail West Resume Examples & Samples

Examines and prioritizes documents to determine work to be completed or best course of action
Creates and maintains complex reports
Compiles minor statistical data
Completes keyboarding projects such as preparing correspondence and mailings

Interactive Retail Launch Specialist Resume Examples & Samples

Project coordination - coordinate various levels of support and tasks between internal cross-functional teams throughout launch process
Create project plans - used to guide clients through launch expectations and implementation
Provide client with hardware knowledge and recommendations
Documentation - document launch process/procedures and work flows as it relates to all areas of launch stages within interactive retail suite of products (net new and on-going changes/updates)
Provide on-going support as product expert for account management and support teams
Client management - act as advocate for client and liaison between development teams and client as it relates to launch progress and assistance
Previous retail and digital industry knowledge
Strong technical, planning and organization skill with a focus on understanding the details
Ability to manage time, resources and project deliverables within tight deadlines
Bachelor’s Degree or equivalent with 2-5 years industry work experience
Project coordination and account management experience (a plus)
Proficient working knowledge and ability to navigate through the following
POS Software
Digital Signage & Endless Aisle knowledge
Project Management Tools
Customer support materials and tools
Retail planogram and design experience (a plus)
Proven ability to coordinate cross-functional efforts with multiple groups

Specialist Retail & Franchise Marketing Resume Examples & Samples

Alignment of global campaigns according to the local trade marketing calendar accomplishing the related alignments with key stakeholders (BUs, Retail/Franchise, ISC/VM), focusing on Franchise
Commercial campaigns execution (Sales, sazonalities, opportunities)
General Franchise Marketing support: in store comms needs, vendors coordination, partnerships alignment with Brand and Sports Marketing
Work closely and cross-functionally with the market Franchise team
Provide reports to key stakeholders
Punctual support to Retail channel
Ability to effectively interact with suppliers (i.e. conduct briefing sessions with advertising agencies) and clients
Ability to handle multiple projects and work in an autonomous environment
Minimum of two years in similar position
Degree in business administration, marketing, social communications or related area
Advanced command of English, written and spoken

Specialist, Retail Execution Resume Examples & Samples

A Bachelor’s degree or equivalent job experience is required, ideally with emphasis on Sales and Marketing
No Retail Sales experience required, but two years professional experience and/or familiarity with consumer packaged goods (CPG) or beverage industries is preferred
Proven track record in building good relationships with customers as well as internal associates
Demonstrated ability to take the initiative to gather and use customer feedback to identify both needs and opportunities
Demonstrated diligence and ability to follow through on all commitments (internal and external stakeholders)
Good oral, written, and interpersonal communication skills
Demonstrated ability to achieve performance goals with a minimum of direction
Demonstrated math skills with ability to understand wholesaler margin, retailer cost of goods calculation and market discount structures
Computer literate with the ability to use software applications including Microsoft Word, Excel and PowerPoint
Knowledge of business information tools such as Cognos 7/8 and Retail Vision software
Available to travel away from home a minimum of 20% of his/her working time

Specialist Retail Allocations Resume Examples & Samples

Support Retail Allocation Analyst with managing inventory flow by chain, region, district, store, and store groups (to include store size, climate, seasonally, capacity, etc.) to budget
Respond to individual store allocation requests and work with stores to maximize space and to troubleshoot any inventory deviations
Analyze and monitor open to ship by class for each store
Consistently update store capacity models through OTB tool
Run recurring and one-off reports to evaluate allocation performance trends and inventory levels
React to in season trends by door to ensure that the models are being adjusted appropriately based on each stores performance
Ability to work on several projects simultaneously
Bachelor's degree (B. A.) from four-year college or university

Specialist, Retail Channel Marketing Resume Examples & Samples

Coordinate new campaign launches with cross functional partners such as Pricing, IMS, Marketing Take to Market team and Retail Channel Prime
Manage relationship with partners and communicate marketing strategies in delivering new campaigns
Manage process and timelines for retail flyers
Communicate pricing/offer changes and impacts to retail stakeholders
Participate in quarterly and annual planning
University degree in marketing and/or Business Administration
Marketing Communications experience would be considered an asset
Self-starter, with the ability to manage multiple priorities with limited supervision
Advanced knowledge of Microsoft Office applications – PowerPoint & Excel

Retail Service Specialist Resume Examples & Samples

20% Customer Planning / Design Coverage Plan: The RSS is responsible for managing a territory consisting of (60-80 accounts). The RSS creates and maintains an Account Coverage Plan (ACP), designed to maximize the efficient and effective servicing of retailers in their territories
A 4 year college degree is preferred
0- 2 years CPG experience
Clorox external/internal sales or equivalent experience desirable
Highly proficient with MS office tools
Technically savvy/ analytical mindset
Service oriented mindset with an ability to identify and meet the needs of the retailer/consumer
Strong desire to learn and grow into future levels of Sales Management at Clorox
Industry/external knowledge of product lines

Technical Specialist Retail Omni Channel Resume Examples & Samples

Ability to coordinate system modifications through a change control process
Experience with Microsoft Project preferred
Must be able to quickly assess issues and react to changing circumstances and new information
Exceptional organizational, verbal, written, presentation and interpersonal skills
Ability to analyze large concept and interpret them to smaller more understandable actions
Minimum 5-7 years as an Senior Software Developer / Systems Analyst role
Bachelors Degree or higher
SQL Server and Oracle data query tool skills required
Must have expert language skills with UNIX, XML, PL/SQL, SQL Server SSIS
Apparel/Accessory industry Retail, eCommerce and omni-channel experience strongly preferred

Campaign Management Specialist Retail Resume Examples & Samples

Implement marketing campaigns designed to achieve the growth and revenue goals of the organization
Enhance and communicate Syngenta Integrated Solutions value proposition through unique marketing strategies
The Job supervises indirectly P&A and Communication officers and Field experts
Works with Head of Marketing, Head of sales, Head of Key Account Management and the Crop Team
Implement new campaigns to launch new brands including high level content defined together with the campaign manager, crop marketing and sales
Translate offers to customer (channel or grower) needs and detail including delivery plan, pricing and commercial policies
Ensure campaigns are executed in line with marketing budget and plan set by the campaign Manager
Working with Sales conduct post campaign in-field measurement of campaign effectiveness, including Integrated Solutions KPIs
Support the necessary activities to ensure business continuity during the transition
Support the integration of the CP and SE marketing teams, including the definition of new processes/ways of working and fostering mindset change
2 years at least of experience as Marketing Communication Manager for complex market/s, in a challenging, cross cultural environment
2 years at least working with a network of agencies and contacts (external and internal)
2 years at least of experience in the agribusiness industry
Master degree in Agronomic engineering and high education in Marketing
High level of computer literacy (graphics)
Advanced English (written and spoken), French and Arabic
Communicates with impact
Leads change and holds ambiguity
Builds a culture of innovation
Manages for performance
Develops people, organization and self
Collaborates across boundaries
Applies effective grower, channel and influencer segmentation
Develops/delivers innovative, customer-driven offers
Designs/implements effective CRM strategies
Develops/executes campaign plans
Develops/implements effective product communications
Able to use market research effectively to understand customer, markets, channels
Understands customer needs

Accounting Specialist Retail Resume Examples & Samples

Be the first point of contact, from an accounting point of view, for a number of Digital initiatives
Own the accounting reconciliation process on many projects
Perform ad hoc analysis and assessments on accounting data and reconciling items. Be able to communicate findings cross functionally and on different seniority levels
Assist the team to drive optimization of the Digital cash-to-revenue reconciliation process
Be an advisor on the enhancement of Direct to Consumer’s control framework, regarding Digital initiatives
Work closely with cross-functional (Customer Financial Services, Billing, Source 2 Pay, Financial Operations) counterparts on projects
Bachelor’s degree in accounting, finance or related fields is required, Master’s degree preferred
0-2 year internship/professional experience in finance, accounting or analytics within a multinational consumer/retail company is an advantage
Ability to effectively communicate status, issues, and risks with the team and other stakeholders
Ability to prioritize, multi-task and thrive in an evolving and high-growth environment
Ability to handle multiple and competing priorities and requests
Proven experience in Microsoft Excel, Word and PowerPoint

Retail Operation Specialist Resume Examples & Samples

Provide the full support for the DOM, DF and outlet and main business partner role for the DOM
Analyze the channel and store and develop the customized sales boost plan
Sales Incentive plan and sales impact analysis
Cost Management of Non Product Materials and vendor communicatio
Contract & Official Letter development
Buyer communication ( when required )
Distribution of retail communication thru Retail Newsletter
More than 4 years’ experience in retail operation where the ability to set, meet and exceed sales targets has been demonstrated
Good English Communication (written and verbal)
Proactive approach to tasks
Ability to plan and organize time
Skills of persuasiveness, influence and sales ability that support the achievement of financial targets

Bank Secrecy Act Specialist Retail Ops Resume Examples & Samples

Responsible for reviewing assigned reports, reviewing documentation for each account listed on report and reviewing documents for completeness. Will ensure compliance for department specific and federal regulations and confirming required supporting documentation is documented. Communicates with branches for correction of inaccurate and incomplete information. Tracks new accounts with missing information and closes accounts if necessary information and documentation is not received. Elevates any suspect activity to department management
Responsible for reviewing cash sales of monetary instruments and daily monetary instrument reports. Reviews monetary instrument cash sales of a specific dollars amount and communicates with branches and corrects inaccurate and incomplete information. Requests reports of monetary instrument activity through department systems and reports any suspect activity to the department or management
Reviews customer identification program data collection for compliance and communicates with branches on any missing data. Maintains files of missing information and follows up accordingly
Reports any suspicious activity to department management and assists in retrieving documentation to support unusual activity research
2 or more years Banking. (Preferred)
2 or more years Compliance. (Required)

Senior Specialist Retail & Francise Excellence Resume Examples & Samples

Take ownership of assigned projects to ensure the timely and appropriate delivery of agreed objectives
Support the Sr. Manager DTC & Franchise Excellence to deliver on large scale strategic projects, PMO processes (Project Management Office), market research and ad-hoc requests for Sr. Management
Develop KPI and reporting processes for the DTC & Franchise department to track and review team success. Work with markets to collect data to support all stages of a project or policy development (pre-project, during and post-project, review)
Complete analysis of received information and make recommendations to the respective DTC and Franchise team members
Coordinate stakeholders’ contribution to the assigned projects
Support communication and gate-keeping for requirements related to the assigned projects
Drive the communication of assigned projects to the markets and globally
Act as the key link to ensure projects and new and updated policies and processes are effectively communicated to the stakeholders through a solid communication framework
Facilitate a culture of sharing and adopting global best practice across all Markets
University degree and/or commercial training in the area of Sales, Finance, Accounting, Economics, Marketing or is preferred
2 years Retail/DTC operations experience/project management experience in a DTC environment

Retail Service Specialist Resume Examples & Samples

You must have experience in retail sales, customer service, up-selling or cross-selling products and services, and working with goals
A high school diploma is required, but we prefer a 2 or 4 year college degree
Ability to travel locally for training as required (overnight accommodations provided based upon distance)
We are interested in career-minded individuals with a desire to move into branch management
You need to be able to lift and move stock and other materials (up to 25lbs) and stand for extended periods of time
You may be asked to work overtime as needed, so we are looking for candidates that have this scheduling flexibility
You need to be able to pass a comprehensive criminal background check and a thorough hair sample drug screening
We are looking for candidates with prior experience in retail or banking (who have exceeded assigned sales or service quality goals)

Retail Service Specialist Resume Examples & Samples

Fulfilling member requests relating to planning road trips, books, maps and Notary services
Cross-selling assigned AAA products and services to achieve annual goals
Cashiering duties include the balancing of the cash drawer along with shared responsibilities of branch bookkeeping records
Minimum 1 year in a customer service position; retail sales positions preferred
Ability to type at least 30WPM

Category Specialist Retail Assets, Melbourne Resume Examples & Samples

The Category Specialist (CS) plays a supporting role in realising Downstream Procurement’s (DP) objective to become a world-class procurement organisation with leading capability in category management that delivers relevant, value-adding category strategies to BP’s Downstream businesses. The CS provides dedicated specialist category strategy development and implementation support to the Category Manager, and will be accountable for a defined category or subcategory scope. Working with colleagues in the business interface they are responsible for engaging business stakeholders to understand business priorities and requirements, and ensure category strategies and implementation aligns with those needs
The primary focus of the CS role is to work with the Category Manager to define category strategies by performing analysis and co-ordinating key inputs e.g. supply market analysis, cost modelling and benchmarking. The CS also implements the category strategy/ies, agreed by the Category Manager at a site / market level by managing the localisation of the category strategy, sourcing activities and contract management to agreed timelines, and supplier management activities. They are also responsible for delivering value to the business by ensuring compliance with agreed category strategies and sourcing expectations, for their assigned category or subcategory scope. Ultimately they are responsible for the execution of all of these activities to deliver the objective of providing the business with a supply base that supports safe, reliable and compliant operations, and that also delivers the innovation and business benefits agreed in the category strategy
Basic application in category strategy development and execution
Basic application in sourcing, contracting and contract management
Basic application in in supplier management
Knowledge of P2P processes, and SAP system
Demonstrable experience in the relevant category
Experienced in leading and managing projects across virtual teams
Basic application in Commercial negotiation skills
Basic application in Influencing and stakeholder management skills
Basic application in Organisational and project management skills
Basic application in in Financial and market analysis skills
Proficiency in English Language
University degree in a technical or related equivalent business discipline
MCIPS/ISM qualification, or at stage of pre-qualification, desirable
Experience in Ariba e-sourcing or other e-procurement tools is desirable

Product Specialist Retail Resume Examples & Samples

Proactively manage the SKU and Vendor set-up and maintenance process
Communicate new information to Planners and Inventory Analysts
With direction from the Merchants, conduct market research, gather industry data, track trends, themes, competitive shopping to assist with item selection
Keep assortment planner template organized and updated, ad hoc reports and analysis as needed
Collect and organize product information from vendors
Work cross-functionally with Marketing, Vendors, Supply Chain and Inventory to create Staples Contract catalogs and other promotional marketing material such as online banners, flyers and emails

Senior Specialist, Retail Trading Resume Examples & Samples

Master and teach the firms most complex trading platforms (including but not limited to: Thinkorswim, Mobile Trader, and TradeArchitect) to help clients harness and maximize TDA technology. Use and teach Thinkscript programing technology
Analyze and interpret client positions and market conditions to proactively present advantages and disadvantages of various strategies to find best solutions for clients
Utilize trading experience to coach clients on best market practices which includes efficient order execution and complicated product characteristics, empowering them as self-directed traders
Mentor clients and convey margin rules and calculations on large, complex derivative (options, futures, options on futures) position and risk management
Perform multiple tasks at one time, to serve multiple demanding trader clients and associates simultaneously to create a superior client experience
Proactively identify gaps in client knowledge to prevent or limit future client losses, enhancing their confidence and profit potential, and generating high client retention in the Trader segment
Serve as consultant to the Office of the President, Trading Specialists , and Resource Desk on all matters related to the markets and derivatives trading, including de-escalation of verbal and written complaints
Present clients with a single point of contact by owning, researching, and solving elaborate and unique trading and non-trading issues
Identify best trading tools to suit client’s style and strategy and deliver unparalleled education
Portfolio Margin Support – subject matter expert in portfolio margin and support of risk based margin account specific information
Leverage industry knowledge and platform expertise to deliver well-positioned leads to branches, Investools
Influence and close business for Investment Consultants by presenting self-directed active trader clients and prospects with industry standard for market understanding
Close ‘other’ business that is not counted through the current referral process – self-identified, fully engaged clients that work solely with trader reps
1 to Many support: Enhance our education offerings and support marketing initiatives through teaching of derivatives strategies in daily chat room programs, road shows, and webcasts attended by hundreds of active trader clients and prospects
Support tos Singapore clients, cover urgent option expiration sell outs for TDA risk team, and test offer trader insight for new product releases

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